Online USV Xanto X10000 User Manual

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User manual

ONLINE XANTO series

Models 6000 – 20000

Germany

Italy

Switzerland

ONLINE USV-Systeme AG
Luise-Ullrich-Str. 8
D-82031 Grünwald

Phone [phone]
Fax [phone]

www.online-usv.de

ONLINE UPS-Systems S.r.l.
Via Ferruccio Gilera 110
I-20862 Arcore (MB)

Phone [phone]
Fax [phone]

www.online-ups.it

ONLINE USV-Systeme AG
c/o swizzconnexx
Pilatusstrasse 17
CH-5630 Muri

Phone [phone]
Fax [phone]

www.online-usv.ch

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Content

User manual ...................................................................................... 1

1. Introduction ................................................................................. 5

2. Safety warnings .......................................................................... 7

3. Installation .................................................................................. 8

3.1 Checking the delivery .......................................................... 8

3.2 Unpacking the UPS system ................................................ 8

3.3 Checking the accessories ................................................... 9

3.4 XANTO 6000 and XANTO 10000: Installation as tower,

connecting battery .......................................................................... 9

3.5 XANTO 6000 and XANTO 10000: Installation in rack,

connecting battery ........................................................................ 11

3.6 Installation of XANTO 10000 3/1 – 20000 3/1, connecting the

battery .......................................................................................... 13

3.7 Electrical installation for single system.............................. 14

Recommended cable cross sections ........................................... 14

Terminal strip ............................................................................... 15

3.8 Getting started single system ............................................ 16

3.9 Electrical installation for parallel system ........................... 18

Electrical installation for redundant / parallel system ................... 18

3.10 Quick start for parallel system ........................................... 23

4. Operation .................................................................................. 26

4.1 Control panel ..................................................................... 26

4.2 LED indicators ................................................................... 27

4.3 Display and menu.............................................................. 28

4.4 Settings ............................................................................. 31

4.5 Operating statuses ............................................................ 34

5. Communication and interfaces ................................................. 38

5.1 RS 232 and USB interface ................................................ 38

5.2 Slot for interface cards ...................................................... 39

5.3 Emergency Power Off (EPO) function .............................. 39

5.4 DataWatch software .......................................................... 41

6. Maintenance ............................................................................. 43

6.1 Care and maintenance ...................................................... 43

6.2 Storage .............................................................................. 43

6.3 When to change the batteries ........................................... 43

6.4 Replacing the batteries ..................................................... 44

6.5 Testing the new batteries .................................................. 45

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6.6 Disposing of the old batteries or UPS system ................... 45

7. Troubleshooting ........................................................................ 46

7.1 Error codes ........................................................................ 46

7.2 Warnings ........................................................................... 47

7.3 Troubleshooting................................................................. 48

7.4 Muting the alarm................................................................ 49

7.5 Support .............................................................................. 50

8. Technical data .......................................................................... 51

8.1 List of device types ............................................................ 51

8.2 Dimensions and weight ..................................................... 51

8.3 Electrical connections ....................................................... 51

8.4 Electrical specifications ..................................................... 52

8.5 Batteries and autonomy time ............................................ 53

8.6 Rear view .......................................................................... 54

8.7 CE confirmation ................................................................. 57

9. Warranty ................................................................................... 58

List of Illustrations

Figure 1: XANTO 6000 – 10000 in the rack ......................................... 6

Figure 2: XANTO 6000 - 10000 as tower ............................................. 6

Figure 3: XANTO 10000 3/1 ................................................................. 6

Figure 4: XANTO 20000 3/1 ................................................................. 6

Figure 5: Foot mounting...................................................................... 10

Figure 6: Installation of the rack/tower versatile model as a tower..... 10

Figure 7: Removing the frontpanel ..................................................... 12

Figure 8: Rotating the display ............................................................. 12

Figure 9: Securing the mounting bracket ............................................ 12

Figure 10: Rack mounting................................................................... 12

Figure 11: XANTO 6000 / 10000 terminal strip .................................. 15

Figure 12: XANTO 10000 3/1 terminal strip ....................................... 15

Figure 13: XANTO 20000 3/1 terminal strip ....................................... 16

Figure 14: Connection plan for operating two XANTO 6000 / 10000 in

parallel ......................................................................................... 20

Figure 15: Connection plan for operating two XANTO 10000 3/1 in

parallel ......................................................................................... 20

Figure 16: Connection plan for operating two XANTO 20000 3/1 in

parallel ......................................................................................... 21

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Figure 17: Block circuit diagram for parallel connection ..................... 22

Figure 18: Control panel ..................................................................... 26

Figure 19: Display in normal mode ..................................................... 34

Figure 20: Battery mode display ......................................................... 34

Figure 21: Display in standby mode ................................................... 35

Figure 22: Display in high-efficiency mode ......................................... 36

Figure 23: Display in bypass mode .................................................... 36

Figure 24: Display in frequency converter mode ................................ 37

Figure 25: RS-232 interface (DB-9 connector) ................................... 38

Figure 26: Emergency power off connector........................................ 40

Figure 27: Rear view of XANTO 6000 and 10000 .............................. 54

Figure 28: Rear view of XANTO 10000 3/1 ........................................ 55

Figure 29: Rear view of XANTO 20000 3/1 ........................................ 56

List of tables

Table 1: Package contents ................................................................... 9

Table 2: Cable cross-sections ............................................................ 15

Table 3: Descriptions of display .......................................................... 27

Table 4: LED indicators ...................................................................... 27

Table 5: Display .................................................................................. 29

Table 6: Acoustic alarm ...................................................................... 29

Table 7: Overview of operating status ................................................ 31

Table 8: Configuration menu .............................................................. 33

Table 9: Pin assignment for RS-232 interface .................................... 38

Table 10: Interface cards .................................................................... 39

Table 11: Error codes ......................................................................... 46

Table 12: Warnings ............................................................................. 48

Table 13: Troubleshooting .................................................................. 49

Table 14: Overview of UPS systems and battery packs .................... 51

Table 15: Dimensions and weight ...................................................... 51

Table 16: Electrical connections ......................................................... 51

Table 17: Electrical specifications ...................................................... 53

Table 18: Batteries .............................................................................. 53

Table 19: Autonomy times (in minutes) at 50 / 100% load, pf=0.7 ..... 53

INTRODUCTION

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1. Introduction

ONLINE USV-Systeme AG (ONLINE) is one of the leading manufac­turers of uninterruptible power supplies (UPS). Since 1988, the Ger­man company has focussed on the development, production, sale and
support of UPS systems. Based on unit numbers sold, ONLINE prod­ucts are the German number one in the UPS market and internation­ally recognised because of their top quality and excellent support.

The power supply often fails when you least expect it. There can also
be significant fluctuation in the quality of the power supply. Network
problems can lead to the destruction of critical data, data which is not
backed up can be lost and hardware damaged. This means expensive
repairs and downtime.

Models of the XANTO series are the best way of preparing for these
kinds of scenarios. These UPS system offer top class power supply
protection for your delicate electronic systems. They protect against
the most common supply problems such as power outage, voltage
blips, surge voltage and low voltage, voltage drops, interference,
switching and voltage peaks, frequency deviations and harmonic dis­tortion.

XANTO reliably protects your systems from power supply problems
and the functionality of the devices is retained. As well as first-class
performance and reliability, XANTO has the following unique benefits:

• True double conversion technology (VFI-SS-111)

• Pioneering power factor 1.0 (1 kVA = 1kW)*

• Pure sinewave output voltage

• Redundancy function for double safety

• Parallel operation for power increase

• Frequency converter mode

• Automatic and manual bypass

• Scalable autonomy time with additional battery packages

• Efficiency of up to 98 %.

• Rack/Tower versatile model at 6,000VA and 10,000VA with just

4 HU

• Battery deep-discharge-protection

• Cold start function, starts the UPS system without utility power

• Switchable output sockets to extend the autonomy time for crit-

ical loads (not X6000 and X10000)

INTRODUCTION

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• RS-232 and USB interface

• Slot for optional SNMP adapter or AS400- / dry-contact inter-

face-card

• Emergency-off function (EPO = Emergency Power Off)

• Built-in maintenance bypass (not X6000, X10000)

• 2 years warranty incl. battery and 24h advance replacement

* XANTO 10000 3/1 and XANTO 20000 3/1 only powerfactor 0.9

Figure 1: XANTO 6000 – 10000 in the

rack

Figure 2: XANTO 6000 - 10000 as tower

Figure 3: XANTO 10000 3/1

Figure 4: XANTO 20000 3/1

SAFETY WARNINGS

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2. Safety warnings

This manual contains important instructions that you must follow dur­ing the installation and maintenance of the UPS system and the bat­teries. Please read all the instructions in the manual before working
with the device. Keep the manual in a safe place.

CAUTION

• The UPS system carries life-threatening voltages. All repair
and maintenance work must be carried out by customer ser­vice personnel.

• The UPS system has its own energy source (batteries). The
output of the UPS system can be live even when the UPS sys­tem is not connected to a source of alternating current.

• In order to reduce the risk of fire or electric shock, the UPS
system may only be installed in buildings with controlled tem­perature and air humidity in which there are no conductive
contaminants. The ambient temperature must not exceed
40°C. The UPS system must not be operated near water or in
extremely high air humidity (>90%).

• Before transporting the UPS system, make sure that it is dis-
connected from the power supply and switched off.

• Batteries can pose a risk of electric shock or catch fire as a
result of high short circuit current. Please take the necessary
precautionary measures. Maintenance must be carried out by
qualified personnel who are trained in handling batteries and
have good knowledge of the necessary precautionary
measures, see Chapter 6 Maintenance. Keep unauthorised
personnel away from batteries

• Batteries must be disposed of properly. Local regulations must
be taken into consideration.

• Batteries must not be burnt. There is risk of explosion.

INSTALLATION

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3. Installation

3.1 Checking the delivery

Keep the transport box and the packaging material for the carrier or
sales point. If parts of the system have been damaged in transit, sub­mit a transport damage complaint to your supplier within 24 hours. If
you only discover damage after accepting the device, please submit a
complain for concealed damage.

3.2 Unpacking the UPS system

CAUTION

• Unpacking the UPS system at a low ambient temperature can
lead to the formation of condensation inside and outside the
casing. Only install the UPS system if the inside and outside
are completely dry (risk of electric shock).

• The UPS system is very heavy (see Chapter 8 Technical
data). Be careful when unpacking and transporting the UPS.

PLEASE NOTE

Move and open the packaged UPS system carefully. Leave
the components in their packaging until they are installed.

To unpack the UPS system and accessories:

1. Open the external box and take the accessories packed with
the UPS system out.

2. Carefully lift the UPS system out of the external box. This may
require two people under some circumstances.

3. Place the UPS system in a protected, adequately ventilated po­sition which is free of humidity, flammable gasses and corro­sion.

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3.3 Checking the accessories

Description

XANTO 6000 XANTO 10000 XANTO 6000 battery pack XANTO 10000 battery pack XANTO 10000 3/1 XANTO 20000 3/1 XANTO 10000 / 20000 battery pack

19"mounting bracket
(left and right)

2 2 2

2

Feet for tower mounting (sets)

2 2

Extension for feet for tower fitting

2 2

USB interface cable

1 1 1 1

Parallel cable

1 1 1

1 Synchronisation cable (share current)

1 1 1

1

Battery cable

1

1 1

1

Quick start guide

1 1 1 1 1 1 1

DataWatch software*

Manual*

*Download from www.online-ups.com

Table 1: Package contents

3.4 XANTO 6000 and XANTO 10000: Installation as
tower, connecting battery

The UPS system is delivered fully assembled.

CAUTION

The casing is very heavy (see Chapter 8 Technical data).

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1. Position the UPS system on an even, stable surface for its final
location. The XANTO 6000 and 10000 UPS models have no
internal batteries so the minimum configuration is always at
least two housings: the UPS system and a battery pack.

2. If you install additional battery packs, also position them in their
final position next to the UPS system.

3. For 6000 and 10000 UPS push them and its battery packs into
the two feet from above (see Figure 6). Depending on the num­ber of additional battery packs, you can also use the feet exten­sions for stabilisation (supplied with the battery packs). Make
sure the distance between the two feet is as great as possible
to ensure stability.

Figure 5: Foot mounting

Figure 6: Installation of the

rack/tower versatile model as a

tower

Connecting additional battery packs

1. In order to install additional battery packs, remove the covers to
connect the battery packs on the back of the UPS system and
the battery packs, see Chapter 8.6 Rear view. If you are in­stalling multiple battery packs, remove all the covers apart from

the “V DC Input” cover on the last battery pack. Keep the covers

and the screws.

2. Connect all plug connections between the battery packs and the

UPS system. This involves connecting the “VDC Output” on a

battery pack with the “VDC Input” on the upstream battery pack.

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The battery pack connected directly to the UPS system is con-

nected to the “VDC Input” on the UPS system. Connect each of

the earth conductors on the battery cable with the housing of
the UPS system and the battery pack. A maximum of four addi­tional battery packs can be connected to the first standard bat­tery pack on the UPS system.

3. Enter the number of battery packs used in menu no. 7 (see
Chapter 4.4 Settings).

4. Continue the getting started process (see Chapter 3.8 Getting
started single system)

3.5 XANTO 6000 and XANTO 10000: Installation in
rack, connecting battery

The UPS system is delivered fully assembled.

CAUTION

The casing is very heavy (see Chapter 8 Technical data).

Optional slide rails (serial no. Rack Kit) are available for installation in
the rack. The slide rails fit 48 cm (19 inch) racks with a depth of 48 to
78 cm.

1. Fit the rack kit (separate assembly instructions provided with
the rack kit).

2. The next step is to adjust the display direction of the UPS sys­tem for horizontal rack installation. To do this, remove the front
panel by pulling it forward. Then push the plastic catches on the
display apart to release it. Rotate it 90 degrees and insert it
back into the front panel.

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Figure 7: Removing the frontpanel

Figure 8: Rotating the display

3. Reverse the sequence to refit the front panel and repeat for the
additional battery packs.

4. Align the mounting bracket (L = left and R = right) with the screw
holes on either side of the UPS system and the battery packs
and affix it using the M4 x 8 countersunk screws provided (see
Figure 9).

5. Push the UPS system and the relevant number of battery packs
into the rack.

6. Secure the mounting bracket of the UPS system and the battery
packs in the rack (see Figure 10).

Figure 9: Securing the mounting

bracket

Figure 10: Rack mounting

Connecting additional battery packs

1. In order to install additional battery packs, remove the covers to
connect the battery packs on the back of the UPS system and

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the battery packs, see Chapter 8.6 Rear view. If you are in­stalling multiple battery packs, remove all the covers apart from
the “V DC Input” cover on the last battery pack. Keep the covers
and the screws.

2. Connect all plug connections between the battery packs and the

UPS system. This involves connecting the “VDC Output” on a
battery pack with the “VDC Input” on the upstream battery pack.

The battery pack connected directly to the UPS system is con-

nected to the “VDC Input” on the UPS system. Connect each of

the earth conductors on the battery cable with the housing of
the UPS system and the battery pack. A maximum of four addi­tional battery packs can be connected to the first standard bat­tery pack on the UPS system.

3. Enter the number of battery packs used in menu no. 7 (see
Chapter 4.4 Settings).

4. Continue the getting started process (see Chapter 3.8 Getting
started single system).

3.6 Installation of XANTO 10000 3/1 – 20000 3/1, con­necting the battery

The UPS system is delivered fully assembled.

CAUTION

The casing is very heavy (see Chapter 8 Technical data).

1. Position the UPS system on an even, stable surface for its final
location.

The XANTO 20.000 3/1 UPS system has no internal batteries
so the minimum configuration is always at least two housings:
the UPS system and a battery pack.

2. If you install additional battery packs, position them in their final
position next to the UPS system.

3. In order to install additional battery packs, remove the covers to
connect the battery packs on the back of the UPS system and

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the battery packs, see (Chapter 8.6 Rear view). If you are in­stalling multiple battery packs, remove all the covers apart from

the “V DC Input” cover on the last battery pack. Keep the covers

and the screws.

4. Connect all plug connections between the battery packs and the

UPS system. This involves connecting the “VDC Output” on a

battery pack with the “VDC Input” on the upstream battery pack.

The battery pack connected directly to the UPS system is con-

nected to the “VDC Input” on the UPS system or to the battery

terminals on the XANTO 20000 3/1. Connect each of the earth
conductors on the battery cable with the housing of the UPS
system and the battery pack.

5. A maximum of four battery packs can be connected to the
XANTO 10.000 3/1 UPS system. For the XANTO 20.000 3/1, a
maximum of three additional battery packs can be connected to
the first standard battery pack on the UPS system.

6. Enter the number of battery packs used in menu no. 7 (see
Chapter 4.4 Settings).

7. Continue the getting started process (see Chapter 3.8 Getting
started single system).

3.7 Electrical installation for single system

CAUTION

• Always connect the earth conductor first.

• Do not make any unauthorised changes to the UPS system,

as these could damage the system and invalidate the guaran­tee.

• The UPS system must be connected to the mains voltage by
a qualified electrician.

Recommended cable cross sections

XANTO
6000

XANTO
10000

XANTO
10000 3/1

XANTO
20000 3/1

Input

6mm2

10mm2

10mm2

16mm2

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Output

6mm2

10mm2

10mm2

16mm2

Earth conduc­tor

6mm2

10mm2

10mm2

16mm2

Connection
fittings

M5

M5

M5

M6

Cable plug,
external max.

10mm

10mm

12mm

18mm

Fuse in bat­tery pack

50A

50A

100A

100A

Table 2: Cable cross-sections

Terminal strip

1. Remove the cover on the terminal strip.

2. Connect the cables as shown in the diagram.

Figure 11: XANTO 6000 / 10000 terminal strip

Figure 12: XANTO 10000 3/1 terminal strip

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Figure 13: XANTO 20000 3/1 terminal strip

3. Replace the cover on the terminal strip.

3.8 Getting started single system

PLEASE NOTE

Make sure that the overall rated power of the loads connected
does not exceed the capacity of the UPS system. The power
consumption of inductive loads or laser printers can be very
high, please take this into consideration when specifying your
UPS system.

1. If you install additional battery packs, make sure they are
properly connect (see Chapters 3.4 to 3.6) and the battery fuse
on the back of the battery packs is switched on.

2. Connect the loads with the UPS system without switching them
on. Make sure that the XANTO 10000 3/1 and 20000 3/1 UPS
systems have two groups of output sockets. The programmable
output sockets can be switched independently of the remaining
sockets. The programmable output sockets are primarily de­signed for less critical loads which cannot be brought down us­ing software. Critical loads should not be connected to the pro­grammable output sockets.

3. Switch the supply voltage on and then switch the input switch

on the back of the UPS system to “ON”. The fan starts working.

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The display on the UPS system lights up and shows “Sb” after
a short initialisation phase.

4. Hold the “ON / ” button on the UPS system down until you
hear a short beep.

5. The UPS system carries out a self-test, after which “OK” ap-
pears on the display. The UPS system is now operating in nor­mal mode and supplying the loads with reliable power.

6. If an additional emergency off switch has been installed, the
emergency stop function needs to be tested.

7. Switch the loads on one by one.

PLEASE NOTE

The internal batteries charge up to 90% of their full capacity in
five hours. ONLINE recommends charging the batteries for 48
hours after installation or extended periods of non-use.

The batteries start to charge as soon as the UPS system is
connected to the utility power and supplied with power, irre­spective of the operating mode.

Starting in battery mode

1. Hold the “ON / ” button on the UPS system down until you
hear a beep.

2. The UPS system starts and then shows on the display to
indicate that the bypass is outside the tolerance.

3. Then press the “ON / “ button until you hear another beep.

The UPS system indicates the start process by showing “ON”

in the display, then starting the self-test and then switching to
battery mode (see Chapter 4.5 Operating statuses) and sup­plies the loads connected with reliable electricity.

4. If the display is lit, fix all warnings (see Chapter 7.3 Trouble-
shooting) and restart the UPS system.

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Switching off

1. Hold the “OFF / ESC” button on the UPS system down for 2
seconds. When the continuous beep ends, the UPS system
switches to standby mode.

PLEASE NOTE

If the “OFF / ESC” button is released after less than 2 seconds,

the unit is not switched off.

2. Switch the input switch on the back of the UPS system to “OFF”
and then switch the supply voltage off. The display on the UPS
system goes out after a short time and the UPS system
switches off completely.

3.9 Electrical installation for parallel system

The XANTO 6000 / 10000 and XANTO 10000 / 20000 3/1 UPS sys­tems enable redundancy and parallel operation.

Redundant operation:

The redundant mode offers dual security. Up to three UPS systems
are operated in parallel. If a UPS system fails, the remaining systems
take over with no interruption. Redundancy mode is possible up to the
rated power of the UPS system (6000VA, 10,000VA, 20,000VA). If this
power is exceeded, the group automatically switches to parallel mode.
Parallel mode is indicated in the UPS menu by PAxxx.

Parallel mode:

This mode enables an increase in the power range of the UPS system,
but there is no redundancy. In parallel mode, for example, a XANTO
6000 could be connected to two more XANTO 6000 units to increase
the overall power available to 18,000VA.

Electrical installation for redundant / parallel system

PLEASE NOTE

• A maximum of three UPS systems (with the same output
power) can be connected as an n+1 group.

• All UPS system must be connected to the same utility power.