Onity HTRFIDMFR01 Users Manual

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Onity

HT24W / HT28 Smart

Version 5.2 User Manual

Contacting Onity

Worldwide Headquarters

Atlanta, GA USA

1-770-497-3949 1-800-424-1433

moreinfo@onity.com

North America

1-770-935-4228 1-800-424-1433

NORAM@onity.com

Europe / Middle East / Africa

34-943-448-300

EMEA@onity.com

Latin America

55-11-3031-1909

LAM@onity.com

Asia / Pacific

+8862 2719 2665

ASPAC@onity.com

The information contained within this manual is subject to change without notice. In no way does Onity, Inc. warrant that the operation of this system will be entirely error free or perform precisely as described within this documentation, or that the functions and features of this system will meet your specific requirements.

Windows is a registered trademark of Microsoft Corporation

Contents

Contacting Onity ........................................................................................................................ ii

Introduction 1

Who is Onity .............................................................................................................................. 1

Problems with Metal Key Systems ............................................................................................ 1

Benefits of Onity Electronic Locking Systems .......................................................................... 1

About this Manual ..................................................................................................................... 2

What's New ................................................................................................................................ 2

Worldwide Headquarters ............................................................................................. ii

North America ............................................................................................................. ii

Europe / Middle East / Africa ...................................................................................... ii

Latin America .............................................................................................................. ii

Asia / Pacific ............................................................................................................... ii

Software - HT24W / HT28 Smart 3

General ....................................................................................................................................... 3

HT24W vs. HT28 Smart ............................................................................................................ 3

HT24W ........................................................................................................................ 3

HT28 Smart ................................................................................................................. 3

Reception Menu (F10) ............................................................................................................... 4

New Guest Check-In (F5) ........................................................................................... 4

Copy Guest (F6) .......................................................................................................... 7

Check-Out (F7) .......................................................................................................... 10

Single Opening Card (F8) ......................................................................................... 11

Read a Card (F3) ....................................................................................................... 14

Erase a Card (F4) ....................................................................................................... 15

Hotel Information (F2) .............................................................................................. 16

Groups ....................................................................................................................... 18

Peripheral Openings .................................................................................................. 23

Logout / Login (F9) ................................................................................................... 25

Exit ............................................................................................................................ 25

Masters Menu .......................................................................................................................... 26

Revalidation............................................................................................................... 26

Master Users (F11) .................................................................................................... 27

Master Canceling Card .............................................................................................. 38

Special Cards Menu ................................................................................................................. 40

Encode Guest Canceling Card ................................................................................... 40

Encode Blocking Card ............................................................................................... 40

Encode Diagnostic Card ............................................................................................ 41

Encode Spare Cards ................................................................................................... 41

Encode Safe Emergency Card ................................................................................... 42

Maintenance Menu .................................................................................................................. 43

Load Portable Programmer ........................................................................................ 43

Peripheral Diagnosis .................................................................................................. 48

Station Diagnosis ....................................................................................................... 50

Onity HT24W / HT28 Smart Contents • iii

Room Out of Service ................................................................................................. 50

Mastering Changes .................................................................................................... 51

Backup Data .............................................................................................................. 53

Emphasized Authorizations Data .............................................................................. 54

Move to Historic ........................................................................................................ 56

Security Menu .......................................................................................................................... 58

System Auditor .......................................................................................................... 58

Lock Openings .......................................................................................................... 61

Door Transactions ..................................................................................................... 61

Card Activity Report ................................................................................................. 64

Lock Status Report .................................................................................................... 66

Operators ................................................................................................................... 68

Operator Levels Required .......................................................................................... 71

XPP Mastering .......................................................................................................... 71

Configuration ........................................................................................................................... 73

Language ................................................................................................................... 73 

Change Date and Time .............................................................................................. 73

Station Configuration ................................................................................................ 73

Change Encoder ........................................................................................................ 75

Config. Emergency Reval. ........................................................................................ 75

Check-Out Warning................................................................................................... 76

PMS Enabled ............................................................................................................. 76

Show PMS Communications ..................................................................................... 76

Hardware 77

HT24W / ADVANCE (Magnetic) System Components ........................................................ 77

HT24 Magnetic Stripe Lockset .................................................................................. 77

Magnetic Cards .......................................................................................................... 80

HT24 Card Readers ................................................................................................... 82

Encoders .................................................................................................................... 83

HT28 / ADVANCE Dual Smart System Components ........................................................... 87

HT28 Dual / ADVANCE Dual Technology Lockset ................................................ 87

Smart Cards ............................................................................................................... 90

Smart Card Encoder .................................................................................................. 91

HT Proximity, HT RFID and Advance RFID™ System Components .................................... 94

Lock Configurations .................................................................................................. 94

Lock Operating Modes .............................................................................................. 96

Light & Audible Indications ...................................................................................... 97

Time Tables ............................................................................................................... 98

Daylight Savings Time .............................................................................................. 98

Battery Operation ...................................................................................................... 98

Lock Auditor ............................................................................................................. 99

Keycards & Tokens ................................................................................................... 99

HT22iP Encoder (HT Proximity Only) ................................................................... 102

HT22P Encoder (ADVANCE RFID / HT RFID Only) ........................................... 104

General Components ............................................................................................................. 106

Portable Programmer ............................................................................................... 106

Extended Portable Programmer (XPP) .................................................................... 110

Communications Distributor ................................................................................... 115

Terminal Mode Encoders ....................................................................................................... 117

Online Revalidator ................................................................................................................. 119

Revalidator Options ................................................................................................. 119

Using the Revalidator .............................................................................................. 121

Emergency Mode - Revalidator ............................................................................... 122

iv • Contents Onity HT24W / HT28 Smart

Quick Reference Guide 124

Lockset Light Indications ...................................................................................................... 124

HT24W / HT28 Smart Software Icons .................................................................................. 125

HT24W / HT28 Smart Shortcut Function Keys ..................................................................... 126

What to Do If … .................................................................................................................... 127

A staff member has lost a master card … ................................................................ 127

Our PMS interface is down … ................................................................................ 127

Power is out and our encoders don't work … .......................................................... 128

A guest needs a late check-out time … ................................................................... 128

Daylight Savings Time is next week … .................................................................. 128

We want to provide our own cards … ..................................................................... 128

We want to punch holes in our master cards to wear them on a chain … ............... 129

When should we replace our cards … ..................................................................... 129

Troubleshooting ..................................................................................................................... 129

Guest card will not open the door – red light .......................................................... 129

Guest card will not open the door – flashing red light ............................................. 129

Guest and staff cards will not open the door – flashing red and green lights .......... 129

Guest and staff cards will not open the door – solid green, flashing red light ......... 130

Card has broken in lock ........................................................................................... 130

The programmer will not turn on ............................................................................ 130

The programmer beeps, but the screen is blank ....................................................... 130

The screen on our encoder is blank ......................................................................... 130

We get encoding errors when making cards ............................................................ 130

Our PMS says that Onity is not responding ............................................................. 131

Appendix A – Certifications 132

Advance RFID ....................................................................................................................... 132

HT RFID ................................................................................................................................ 133

Appendix B – Import Users 134

Add User Command .............................................................................................................. 134

Glossary of Terms 137

Index 139

Onity HT24W / HT28 Smart Contents • v

Introduction

Who is Onity

Onity, (formerly TESA Entry Systems), the leading global provider of electronic

locking systems, offers innovative technological solutions and services for the

Hospitality, Corporate, Education, Government and Marine markets. The company’s

ever-expanding family of electronic solutions today includes electronic locks, related

Smart card & Proximity technology, in-room safes, and Senercomm energy

management systems. Onity has global R&D and manufacturing operations, as well

as an extensive sales and service network that spans more than 115 countries around

the globe. With innovative solutions specially designed to meet clients’ changing

needs, Onity continues to provide real progress — technological advancements in

facility management and maintenance for unparalleled convenience and time and

cost savings.

Problems with Metal Key Systems

Traditional metal key lock systems are vulnerable in a variety of ways. A guest may

simply keep a key or have a copy made so that he can return to the room at a later

time. When keys are missing, the locks are often not re-keyed due to the cost and

time requirements. An experienced criminal can study several keys or look inside the

key cylinders and decode the key system, allowing him to create a grand master key

to the property.

Benefits of Onity Electronic Locking Systems

Onity locks do not require re-keying if a guest keeps a card. Each new guest card

issued automatically re-keys the lock to prevent access by the previous guests, so

your guests are secure. Additionally, the guest cards will expire at the date and time

designated during check-in. There are no mechanical parts able to be deco ded that

will allow criminals into the rooms; the lock is unlocked only through an encrypted

code. Onity locks also store the most recent openings in non-volatile memory,

allowing the hotelier to know exactly who has been in the room, and when.

Onity HT24W / HT28 Smart Introduction • 1

About this Manual

This manual is a guide to help you understand the Onity system, including locks,

software, and peripherals. The system is very flexible and can utilize traditional

magnetic stripe cards as well as the latest in smart card technology.

There are many smart and proximity cards available today. Onity has selected

several cards with features that most benefit the hospitality industry. These cards are

detailed later in this manual and are available from Onity.

Throughout this manual, the term 'smart card' will refer to any contact type memory

cards or microprocessor cards, ‘proximity card’ will refer to contactless type

memory or microprocessor cards and RFID will refer to Mifare cards. Though there

are many technical differences between the types of available cards, the Onity

system handles the differences transparently to the user. In cases where the

differences are notable, detailed explanations will point out the differences.

A Word about Maintenance

Your Onity locking system is an important part of an overall security system for your

guest’s safety.

What's New

The Onity lock will provide years of service when properly maintained. However,

the lock is a single element of a door system that must also be maintained. Onity can

provide you with full services for the door lock, but it is the properties’ responsibility

to maintain the door and its associated hardware. The lock will not work as

effectively if the door itself is not professionally maintained.

According to Facilitiesnet.com typical failures with doors are: hinges, closers, door

misalignment, and weather stripping. For example, doors can become misaligned

due to the shifting or settling of the walls. Also, they can become misaligned as the

result of the damage to the door frame from luggage carts or maid carts.

Onity recommends that you contract with a professional door maintenance company

and set up a preventive maintenance program for doors and associated hardware.

Note: Onity’s warranty does not cover issues caused by warped doors, misalignment,

dragging edges, or dragging weather stripping, closer issues or sagging / out of

square frames.

ADVANCE (Magnetic lock) ADVANCE RFID lock HT22P encoder HT RFID lock

Onity’s ADVANCE is a revolutionary locking solution that combines the proven

reliability of the world's most trusted name in electronic locking with a fresh new

aesthetic that is designed to meet the needs of the demanding hospitality

environment

2 • Introduction Onity HT24W / HT28 Smart

Software - HT24W / HT28 Smart

General

The HT24W / HT28 Smart system is a revolutionary step in locking systems. The

following sections will take you step by step through all of the features and functions

of the software. Some features are only available in the HT28 Smart system that

uses smart cards.

Available only with

T28 Smart! esigned for keyboard use!

• In this manual, the Smart only features will be indicated with this symbol in the

left-hand margin.

• The front desk functions that are used most frequently have been designed so

that the operator can quickly complete the process without requiring the mouse. The keyboard image shown to the left indicates the functions designed for keyboard use.

HT24W vs. HT28 Smart

This manual applies to the software and hardware that makes up the HT24W and

HT28 Smart systems. The systems are identical in many ways, but there are several

important differences.

HT24W

The HT24W system uses Windows based software to manage and control the HT24

series magnetic stripe locks,HT Proximity Locks, HT RFID locks, ADVANCE locks

and ADVANCE RFID locks. .

HT28 Smart

The HT28 Smart system uses Windows based software to manage and control HT28

dual technology, smart card and magnetic stripe, locks and/or HT Proximity Locks.

There are several features in the software that can only be u s ed wit h HT28 locks and

smart cards. The primary feature difference is that card transactions can be stored on

the smart card.

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 3

Reception Menu (F10)

The Reception Menu includes the most frequently used functions, including New

Guest Check-In, Copy Guest and Check-Out. Many functions on the Reception

Menu have been designed to be used without the use of a mouse. Although a mouse

can be used in these functions, the operations will be completed more quickly by

using only the keyboard.

The primary functions of the Reception Menu can be accessed from the main screen

through the Hot Buttons. These buttons are shown in the figure b elow. For quick

access to the full Reception Menu, press the F10 key.

New Guest Check-In (F5)

This function is used when a new guest is to be checked into a room. When the

New Guest Check-In

esigned for keyboard use!

4 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

new card is used in the lock, the card of the previous guest will automatically be

canceled.

The New Guest Check-In function of the system allows you to make guest cards

that will work in up to four guestroom doors, depending on the type of encoder

used to make the card. The HT24 motorized encoder can encode up to four

rooms. Manual insertion encoders can encode a maximum of three rooms on

one card. As an example, if a family checked into the hotel, and the parents

requested one room for themselves and another room for the children, the cards

can be made to work in both locks.

To check in a new guest, perform the following steps:

1. From the Reception Menu, click on New Guest (Check-In), press F5, or

click on the New Guest Check-In Tool.

2. Enter a room number, and press the ENTER key. The cursor will move

to the next Room field in the display, and allow you to enter a second room number. By pressing the F2 key, you can select a room from a pick screen that shows vacant, occupied and out of service rooms. Simply use the ARROW keys to select a room from this list and press

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 5

the SPACE BAR or double click with the mouse to confirm.

3. The cursor will move to the next Room field in the display and allow

you to enter another room number, or select from the list. If you do not want to add another room to the card, press ENTER again. Repeat this step until you have entered all of the rooms you want to encode on this card. When you are finished entering all of the rooms, press the ENTER key again to continue to authorizations.

4. If your property is using Emphasized Authorizations to promote the

sale of amenities such as the use of an in-room safe, a message box will appear asking you to confirm this authorization. To select the authorization, press the SPACE BAR and press the ENTER key to continue.

5. If your property offers optional authorizations for other amenities, such

as access to the pool or covered parking, you will be given the opportunity to either grant or deny the use of these items , as shown below:

Use the UP/DOWN ARROW keys to navigate through the list of available authorizations. By pressing the SPACE BAR you can grant or deny each authorization and press the ENTER key to continue to the length of stay.

6 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

6. Once the authorizations section is completed, the cursor will move to

the area of the screen to enter the number of nights the guest will be staying.

Type a number or use the UP/DOWN ARROW keys to set the number of nights for the stay and press the ENTER key.

7. If your property uses a starting date on guest cards, the cursor will

highlight the start date. The default start date is today. You can use the number pad to set the starting date of the card. To change the starting time, press the TAB key to move the cursor to the time and use the number keys to change the time. Press ENTER to continue to the Expiration date and time.

8. The software will convert the number of nights into the expiration date.

You may make any changes you wish to the check-out date and time by using the number keys to enter the new hour, day, month or year. Press ENTER to continue to Track 1 and 2 data.

9. If you are using magnetic cards and a motorized encoder, you are able

to encode information on tracks 1 and 2 of your card. This information is not needed to operate the Onity locks, but is commonly used for Point Of Sale (POS) systems. Track 1 data can contain letters or numbers and track 2 data can contain only numbers.

Copy Guest

esigned for keyboard use!

10. The last thing to do before encoding your cards is to tell the software

how many cards your guest will need. You can type the number or use the UP/DOWN ARROW keys. When you are ready to encode the cards, press the ENTER key.

A message will appear on the screen instructing you to insert the card. When encoding is complete, a message will instruct you to take the card.

If more than one card was requested, the screen will repeat the prompts until all of the requested cards are made. When you are finished making cards, select another function, or press the F9 key to log out of the system.

Copy Guest (F6)

This function is used to encode extra cards for an occupied guestroom after the initial

check-in procedure. These cards will not affect the use of the existing guest card.

WARNING: Never make a copy of a guest card if the guest has LOST their card.

Make a NEW GUEST CARD to void out a lost card.

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 7

To encode a copy of a guest card, perform the following steps:

1. Select Copy Guest from the Reception Menu, press F6, or click on the

Copy Guest Tool.

2. Enter a room number, and press the ENTER key. The cursor will move

8 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

the SPACE BAR or double click with the mouse to confirm.

3. The cursor will move to the next Room field in the display and allow

4. If your property is using Emphasized Authorizations to promote the

5. If your property offers optional authorizations for other amenities, such

as access to the pool or covered parking, you will be given the opportunity to either grant or deny the use of these items , as shown below:

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 9

6. Once the authorizations section is completed, the cursor will move to

the area of the screen to enter the number of nights the guest will be staying.

Type a number or use the UP/DOWN ARROW keys to set the number of nights for the stay and press the ENTER key.

7. If your property uses a starting date on guest cards, the cursor will

8. The software will convert the number of nights into the expiration date.

You may make any changes you wish to the check-out date and time by using the number keys to enter the new hour, day, month or year. Press ENTER to continue to Track 1 and 2 data.

9. If you are using magnetic cards and a motorized encoder, you are able

Check-Out

10. The last thing to do before encoding your cards is to tell the software

how many cards your guest will need. You can type the number or use the UP/DOWN ARROW keys. When you are ready to encode the cards, press the ENTER key.

A message will appear on the screen instructing you to insert the card. When encoding is complete, a message will instruct you to take the card.

Note: The original and 4 copies can be uniquely identified in the audit record of

the lock. If you encode more than 5 cards, the audit report will indicate that a

'Redundant Card' was used.

Check-Out (F7)

The Check-Out function is used at the end of a guest's stay to indicate that the room

is now vacant and available for use by a new guest.

esigned for keyboard use!

10 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

Single Opening Card

esigned for keyboard use!

To check a guest out of a room, perform the following steps:

1. Select Check-Out from the Reception menu, press the F7 key or click

on the Check-Out Tool.

2. The screen will prompt you to enter the room number for the guest to

be Checked-Out. Type in the room number or select it from the list.

3. Once the room number has been selected, press the ENTER key to

complete the operation.

4. When the Check-Out is complete, select another function or press F9 to

log out.

Single Opening Card (F8)

This function is used to make a card that will work in a guestroom lock only once.

The single opening card is commonly used by the hotelier to allow a guest to

preview a room, or to allow a vendor to place an item inside of a room. Once the

card is used in the lock, it is no longer valid. A maximum of four Single Opening

Cards may be made for a single guestroom between new guest Check-Ins.

To make a single opening card, perform the following steps:

1. From the Reception Menu, click on Single Opening Card, press F8, or

click on the Single Opening Card Tool

2. Enter a room number, and press the ENTER key. The cursor will move

to the next Room field in the display, and allow you to enter a second room number. By pressing the F2 key, you can select a room from a

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 11

pick screen that shows vacant, occupied and out of service rooms. Simply use the ARROW keys to select a room from this list and press the SPACE BAR or double click with the mouse to confirm.

3. Note: Unlike other cards, a single opening card can only b e encoded

for one room.

4. If your property is using Emphasized Authorizations to promote the

5. If your property offers optional authorizations for other amenities, such

as access to the pool or covered parking, you will be given the opportunity to either grant or deny the use of these items , as shown below:

6. Once the authorizations section is completed, the cursor will move to

the area of the screen to enter the number of nights the guest will be

12 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

staying.

Type a number or use the UP/DOWN ARROW keys to set the number of nights for the stay and press the ENTER key.

7. If your property uses a starting date on guest cards, the cursor will

8. The software will convert the number of nights into the expiration date.

You may make any changes you wish to the check-out date and time by using the number keys to enter the new hour, day, month or year. Press ENTER to continue to Track 1 and 2 data.

9. If you are using magnetic cards and a motorized encoder, you are able

When you are ready to encode the card, press the ENTER key.

A message will appear on the screen instructing you to insert the card. When

encoding is complete, a message will instruct you to take the card. When you are

finished making the card, select another function, or press the F9 key to log out of

the system.

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 13

Read a Card

esigned for Keyboard Use!

Read a Card (F3)

This function is used to identify an unknown card and to examine the information

encoded on the card.

To read a card, perform the following steps:

1. From the Reception menu, click Read, press the F3 key, or click on the

Read Card Tool.

2. The screen will prompt you to insert the card. Insert and remove the

card in the encoder.

3. Once the card has been read, the screen will display all of the guest

information encoded on the card, such as the authorizations and the expiration date and time. In the example in the figure above, the card is for room 256 and 258, and it is the original card (not a copy). The card was authorized to operate the guestroom safe, garage, pool, and the concierge lounge. This card will not override guest privacy or the blocking card, and it cannot place a door into office mode. The card will expire at 3:00 p.m. on June 17, 1999 and was encoded by Sally on June 12 at 3:30 PM.

You may read another card by pressing the READ button located in the bottom left of the window. When you are finished reading cards, press the ESCAPE key and select another function, or press the F9 key to log out of the system.

14 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

Erase a Card

esigned for Keyboard Use!

Erase a Card (F4)

This function will read a card, erase it, and check out the room if the card is still

valid. Use this function if a group of cards is left at the front desk by the guests or the

housekeeping staff for Check-Out. This feature can be used to enhance the hotel’s

Express Check-Out function.

To use the Read and Erase a Card function, perform the following steps:

1. From the Reception menu click Erase Card, press F4, o r clic k on the

Erase Card Tool.

2. The screen will prompt you to insert the card.

3. Once the card has been read, the screen will display all of the guest

4. If you wish to erase the card, click on the Erase button at the bottom of

the window. The screen will prompt you to insert and remove the card. Insert and remove the card in the encoder. Once this is done, the card is now erased and may be re-used in the system at any time.

After a card is erased, the system will ask you if you wish to perform a Check-Out for this room. If you select yes, the room will appear vacant in the rooms list and can be used again. After a Check-Out, you can read another card, press ESCAPE and select another function, or log

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 15

out of the system by pressing F9.

If you do not want to erase the card, press ESCAPE or click the eject button at the bottom of the window.

5. You may read another card by pressing the READ button located in the

bottom left of the window. When you are finished reading cards, press the ESCAPE key and select another function, or press the F9 key to log out of the system.

Hotel Information (F2)

This function allows the property to display the status and availability of all

guestrooms. This screen also shows the attributes of the last cards encoded for the

room, including authorizations, starting date and expiration date.

To view the State of Rooms, click State of Rooms from the Reception menu, or press

the F2 key.

Room List Tab

The Hotel Information window is divided into three (3) tabs. The leftmost tab shows

the list of rooms in a table with columns for important information about each room.

Use the UP/DOWN ARROW keys to navigate through the rooms. To rapidly move

through the table, you can use the PAGE UP/DOWN, or click on the slider to the

right of the table. You can also use the Search button to jump directly to a room if

you know the room number.

The information includes the authorizations encoded on the cards, when the room

was last Checked-In, when the cards expire, how many valid cards are encoded for

the room, if the guests are a part of a group, and if the room has been placed out of

service or is occupied. Occupied rooms appear in blue and rooms that are out of

service appear in red. To see even more details about the highlighted room, click on

the center tab labeled ‘Room Details’ or press ALT+D.

16 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

Tip: You can use the filters to limit the rooms in the list.

ote that the Search button cannot find a room that is hidden by a filter.

You can use the filtering boxes on the right of the Room List tab if you want to limit the rooms you see by certain criteria. For example, you may wish to view only the rooms that are occupied. Or, perhaps you wish to see a list of rooms that need to be updated with the portable programmer. The state column of the table will show the reason a room needs updating.

Room Details Tab

avigation Buttons

The Room Details tab shows all of the information from the room list table as well as the starting date, if any single opening cards have been encoded, what type of lock hardware is installed, and which mastering scheme is being used. Multiple mastering schemes are optional, so your property may not display this information.

If you wish to see details of other rooms, you can return to the room list or use the navigation buttons at the bottom of the window. From left to right, the buttons perform the following task: view the first room in the list, view the previous room in the list, view the next room in the list, and view the last room in the list.

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 17

Additional Information Tab

The right tab of this window shows general information about your property. At times, it may be useful to know the number of guests that have access to a particular amenity. The Additional Information tab shows each of the authorizations declared for your property and how many valid guest cards are encoded with access to these authorizations. This tab also shows a chart with the percentage occupancy and the percentage of rooms that are out of service.

When you have finished viewing the room information, click the close button at the bottom of the window, or press the ESCAPE key.

Groups

This function provides a convenient method of encoding cards for a large group of

Groups

guests in advance so that the group is not delayed by this operation when they arrive. Group cards are encoded with a special code so that the new group cards do not cancel current cards, and group cards will not affect the ability to replace lost cards of current guests.

To manage groups, select Groups from the Reception menu or click on the Groups Tool.

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Tip: Make Group cards in advance so large groups don’t have to wait when they arrive.

There are several steps necessary to successfully manage groups of guests. First, a group must be created and given a name. Attributes and rooms must be assigned. Then, the cards must be encoded. Finally, once the group arrives at your property, everything is ready for Check-In.

ew Group Button

Creating New Groups

To create a New Group, follow these steps:

1. Click the New button.

2. The New Group window is where you will enter all of the group

information. The first piece of information that you should enter is a group name. If you make your group names meaningful, it will help to manage them later. Once you have entered the group name, press ENTER to continue.

If you are using Emphasized Authorizations, message boxes will appear prompting you to promote these amenities. Press the SPACE bar or click the check box to select access to this amenity. After the

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Emphasized Authorizations are finished, you can select any standard authorizations the guests may need. Press ENTER when you are finished selecting authorizations.

3. Now it is time to enter the number of nights this group will be staying

at your property. Set the Starting Date to the expected arrival date of this group. By checking the starting date, you can be sure that any group cards made in advance will not work until the day the group is expected to arrive.

Once the starting date is set, the expiration date will automatically be calculated based on the number of nights you selected. You can always manually set the expiration date, if you prefer.

4. Press ENTER when you have finished entering the dates.

5. To select the rooms for the group, click on the Select Rooms button or

press ALT+E. When the room list appears, you can select individual rooms by Double Clicking or pressing the SPACE bar.

6. To select several rooms, hold the left mouse button and drag the mouse

to create a rectangular block of rooms. Press the SPACE bar to select the highlighted rooms. Selected rooms will be colored red.

There are a few rules to be aware of when selecting rooms.

• If a room is out of service, you will be warned, but you will be

allowed to proceed.

• If the room has been reserved by another group that has not arrived

yet, you are not allowed to select these rooms for a new group.

• If the room is currently occupied by a regular guest, it is OK to

select this room for a group. When the group arrives and is Checked-In, all other guest cards will be voided.

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7. When you are finished selecting rooms, click on the OK button. If you

are not sure which rooms you want to select, click on the Cancel button.

After you have selected rooms click the OK button to save the group. If you choose not to select rooms now, save the group now and come back later to select the rooms. If you decide not to finish creating this group, click the Cancel button.

Modifying Groups

odify Group Button

ncode Group Card Button

emember that once the first card for a group is encoded, the group can no longer be modified.

To modify an existing group, select a group from the list and click the Modify button or Double Click the group.

The steps to modify an existing group are exactly the same as creating a new one. Any detail of the group can be modified until you encode the first card for the group. Refer to the steps for creating a new group to see details about group features.

Encoding Group Cards

Cards can be encoded well in advance of Check-In so large groups of guests are not inconvenienced by having to wait for cards. Since you will not be handing the cards to the guest right after encoding, you must take care to keep the cards organized. Place the cards in marked envelopes or sleeves when you encode them. The time you take to stay organized now will prevent you from upsetting guests who are using the wrong card in the door.

Follow these steps to encode the cards for this group.

1. Select the group from the list and click on the Encode button. A screen

will appear with a list of the rooms assigned to this group. Each room has a box beside it that indicates if cards have been encoded for this room. To help you stay organized, the rooms are listed in order. There is no way to encode cards out of order.

2. Enter the number of cards to make for this room. The default is one

card. If you make multiple cards for a room, the next room in the list will go back to the default of one card. Press the ENTER key until the screen appears prompting you to insert a card.

3. Insert and remove the card in the encoder.

Continue encoding cards until all of the rooms in the list have check marks beside them. All of the cards do not have to be encoded at one time, but they must be encoded before the group can Check-In.

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Group Check-In

Group Check-In Button

Group Check-Out Button

The Group Check-In process is very important. Remember that pre-encoding group cards will not affect your ability to make new guest cards for a room because groups use a special ‘Advanced’ code. If group cards are given to guests without performing the Check-In operation, you may disrupt the encoding system and subsequent guest cards will fail to operate the guest room locks.

Note: Always remember to perform the Check-In operation at the time the

cards are given to the guests.

If you find that you have cards that do not operate the guest room locks because you have accidentally given group cards to guests without performing the Check-In operation, simply Check-In the group to realign the HT24 system. New guest cards must be made for any subsequent guest who is having card troubles.

Follow these steps to Check-In a group:

1. Select a group from the list.

2. Click the Check-In button. If all cards have been encoded, you will get

a confirmation message. If you have not encoded cards for all of the assigned rooms, a message will appear on the screen telling you that some of the cards have not been encoded. Encode all the cards and try the Check-In process again.

Group Check-Out

The Group Check-Out process is a simple operation to help organize your list of groups. When a group leaves or cancels before arrival, there is no need to keep the group in your list. The Check-Out process removes the group from the list and clears the occupied status of the rooms in the Rooms List.

utomatic Group Function

xecution Button

You can Check-Out any group at any time. The cards do not need to be encoded, and the group does not need to be Checked-In. This can be useful if a group cancels a stay before arrival.

To Check-Out a group, perform the following step s:

1. Select a group from the list.

2. Click the Check-Out button. A confirmation box will appear on the

screen; therefore, you can’t accidentally Check-Out a group. Click Yes to finish the Check-Out operation.

After the Check-Out another message box will appear confirming the success of the operation.

Automatic Group Function Reminders

When you log on to the software, the system will check to see if there are any operations that need to be performed. If there are any operations pending, a window will appear with a list of all these operations. To perform these operations, select one and click the Execute button. You will receive confirmation that the operation was completed.

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If you prefer not to perform the operation, click the Close button or press the ESCAPE key. You will be prompted every time you log in until th e operation is performed.

Operations that will prompt the reminder screen include:

• Check-In a group that has all cards encoded and the starting date is

today. Remember to double check the Starting Date of your groups before you begin encoding cards. Once you encode a single card, this information cannot be changed.

• Check-Out a group that has expired. If cards were encoded with a date

that has passed and the group has not been check ed out, the group will be listed in the reminder list.

Peripheral Openings

The purpose of the Peripheral Openings window is to allow a quick and easy way to see the number of times a particular guest used a particular door or amenity. For example, you may wish to have front desk operators examine this list at Check-Out and charge the guest based on the number of trips to the sauna.

The Peripheral Openings function will display or print the openings from any on-line card reader, a door whose auditor has been collected by the portable programmer, or an insertion identifier.

To view this list, select Peripheral Openings from the Reception Menu, or click the Peripheral Openings Tool.

The Peripheral Openings List will not include invalid access attempts. If you wish to view the full audit recorded in an on-line reader, including invalid attempts, select Door Transactions from the Security menu.

Filtering the Peripheral Openings Report

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Follow these steps to set up the definition of the openings you wish to see:

1. Select Peripheral Openings from the Reception Menu, or click on the

Peripheral Openings Tool.

2. Using the date filter, you can limit the openings you see to only those

in the time frame that interests you. The default dates are the beginning of this year and today, but you can set these limits to any dates you choose. Type a date or use the UP/DOWN ARROW keys to change the dates to limit your search. Only those openings that fall between the dates will be shown.

3. The Function Filter can further limit your search to only those openings

that interest you. You can view all openings, only the openings for a particular guest room card, special operations, or openings of a particular master card. Special operations include the use of the Exit Button, Spare Cards, Programming Cards, Canceling Cards, and othe r operations that might interest you.

4. When you are satisfied with your filter criteria, click the OK button to

view the openings. If the list of openings does not contain the event you were searching for, you can modify your filter at any time. To reset all the filters back to the default, click the Reset button.

Valid uses of an entrance reader appear in black, and valid uses of an exit reader are in green.

The Openings List

The openings list is a table showing all of the openings from the selected peripherals or doors that match your filter criteria. The table shows the date, time, and which card was used.

The table shows the openings in Real Time. This means that if someone uses their card in an online peripheral, you will see a record of the opening within moments of the actual event. The system will scan the peripheral every few seconds and any new openings will be added to the bottom of the list. If your list is long, you may wish to turn this feature off while you look at your list so that the list is not changing. To turn off the Real Time feature, click the check box at the top of the window so that there is no check in the box.

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avigation Buttons

esigned for keyboard use!

With the Real Time feature turned off, you can use the special navigation buttons to move to the first record at the top of the list, to the previous record, to the next record, or to the last record at the bottom of the list.

To print your list, click on the Print button at the top of the window.

Logout / Login (F9)

This function logs the current operator out of the system and locks the system so that an operator must enter a valid password before any new function can be performed. Workstations, terminal encoders and other on-line devices will still function properly while no one is logged in to the software on the server.

When logged out, this function key is used to login an operator. Simply press F9 and enter your password to log into the system.

To logout of the software, press the F9 key or select Logout from the Reception Menu.

Exit

This function logs the current operator out and closes the software. PC workstations will still function properly if this function is performed on the server, but terminal encoders and the PMS interface are shut down.

Task List

If there is a task running in an encoder, such as a PMS command waiting for the desk clerk to perform the operation, the system will display them before you exit the software. You can complete these tasks or discard them. This warning is to prevent you from accidentally losing information or commands from the PMS

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Masters Menu

Managing master cards is one of the most important tools to keeping tight security at any facility. A lost master card is dangerous because it can open many, if not all, of the doors at a facility. There are three features of the Onity system that reduce the risk of a lost master card – sequential encoding, master canceling cards, and expiration dates.

• Sequential encoding means that an old card is locked out by using any

new card in a lock. This is the same principle that works with the guest cards.

• Master canceling cards will also lock out a lost master card. To be sure

that a lost master cannot be used, make a canceling card and dip it in all the locks and readers. The canceling card will not unlock the doors, it will only cancel the appropriate master type.

• The expiration date is an easy way to limit the risk of a lost master. If a

master expires in a few hours you may feel that a notification to all employees and a watchful eye will get you through those hours.

The software makes managing masters simple and allows various levels of risk management. This section explains all of the details about managing master cards, master users and the security of your facility.

Revalidation

Revalidation is a new feature in the system that allows you to manage your master users simply and effectively while maintaining the security of your facility. This section will explain the basic philosophy of revalidation and the flexibility it offers. First we will briefly discuss the traditional method of managing master cards.

Traditionally, master cards are encoded with an expiration date that will allow the card to operate for several months. If a card is lost it poses a significant threat because the card can enter all or nearly all of the doors in a hotel. To prevent an incident the management must cancel the card using a master canceling card in all of the Onity locks and by encoding new master cards for all users who hold that type of card. For example, if a housekeeping master (HK) is lost, a canceling card should be used in all of the locks, and all staff members who carry an HK master card must be located to have their cards re-encoded. This process is time consuming and inconvenient because all of the users must be found and their cards updated or they will be locked out of the guest rooms.

To reduce some of the logistical problems you could issue daily cards to your staff. These cards would work for only one day and then they expire. This reduces some of the problems because everyone gets a new card at the same time each day, but someone must encode all of those cards.

Suppose that each employee encoded their own card each day – automatically. That is what the revalidation system does. Every day when an employee arrives for work he inserts his card into the revalidation unit which reads the card and identifies the user. If the user is still employed, the card is re-encoded, or revalidated, to operate

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Master Users

for one more day. If a card is lost it can be canceled as usual and the new information automatically gets encoded on the proper cards the next morning.

With the flexibility of the revalidation system you can set the cards to work for a week at a time or only a few hours. The choice is yours. Revalidating more frequently obviously offers more security, but it may also be more inconvenient for your staff. Revalidating daily at the beginning of the work day is a compromise that does not cause much inconvenience and maintains a very high level of security.

Revalidation is not only about expiration dates and security. Because the users must update their cards on a regular basis, the revalidation system provides a simple way to distribute information about assignments, schedules, or special events. This is also a convenient way to change an employee's shift or other attributes such as office mode.

The following sections will provide details about how to set up the parameters for revalidation. See page 85 for additional information.

Note: The parameters for revalidation can be different for each master user.

Master Users (F11)

The Master Users List is a table that shows many of the attributes of your master users and the cards they hold. From this screen, you can perform all of the functions necessary to manage all of your master card holders. These functions, create, modify, encode, update and cancel, are accessed with the buttons at the bottom of the screen.

To view this list, Select Master Users List from the Masters menu or click the Master Users List Tool to open the Masters window.

Master Users List Details

The Master User list provides an overview of the parameters assigned to every master user. This section explains each field in the list.

• ID – The software assigns each master an ID number for easy

reference.

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• User Name – This field should hold the name of the person who has

been issued a card. It is this name that is displayed in the lock audit report to indicate who has entered a room.

• User Type – The user type field indicates the function and locking plan

of the master user. For example, a GM template typically has access to all or most of the doors on a property, while a Floor Master template will only have access to doors on one floor.

• Up-to-date – If a master user has been modified since the time the card

was encoded, the card is not considered up-to-date. The next time the card is revalidated, the card will be encoded with the new parameters. An X indicates that the card is up-to-date.

• Enabled – An X indicates that this master user is allowed to revalidate

if there is an X in this column.

• Authorization – All authorizations that are granted to this master user

are listed in this column.

• Date Encoded – This is the most recent date that a card has been issued

to this user.

• Expiration Date – The card will no longer operate the locks after this

date.

• Copy – The number of copies of that have been made for this user.

User Toolbar

When the main Users screen is displayed, there are several icons available which allow for quick navigation to a specific task. They are briefly explained now, and covered in detail in the pages that follow.

•

New – Used to create a new user.

Edit – Used to Edit an existing user.

Cancel / Reactivate – Used to cancel an active user, or reactivate

a previously canceled user.

Encode – Used to encode a user card.

View – Used to view the details of a user without the ability to

change any details.

•

Enable / Disable – Used to enable or disable the ability of a user

to revalidate.

•

Delete / Undelete – Used to delete a user, or undelete a

previously deleted user.

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• Update – Enters the revalidation screen to allow users to update

their cards at the computer.

•

Batch Edit – Allows the modification of several users at the same

time.

Print – Used to print the user list.

Filter – Used to filter the user list.

Find – Used to search for a user.

Mastering – Shows the keying information for a user.

Filter – How to Show Only a Few Master Users

The filter screen allows you to select which masters appear in the Master Users List. If you have a lot of master users you may find that this is a handy tool. For example, you can use the filter to see which users have expired cards, or cards that need to be re-encoded because of a change in a shift or some other parameter.

Note: The top of the master users list will indicate if a filter is being applied.

Find – How to Search for a Specific User

To save time searching for a specific user, use the Find icon. Click on the icon, then type in the full user name, or a portion of the name and click the ‘Find First’ button. If there is more than one match, click the ‘Find Next’ button to go to the next match. You can also perform exact match and case sensitive searches by checking the appropriate boxes.

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Mastering – Which Doors Can This Card Enter?

It is challenging to remember which master cards can access which doors, especially in larger hotels. To easily see which doors a master card can enter, simply highlight a master user on the Master Users list and click the Mastering button.

If the list of doors is lengthy, you can check a particular door by typing it in the text box and clicking the Search button. If this master can enter that door, the list will jump to that door and highlight it. A message will be shown if this master cannot open that door.

New – Create New Master Users

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When new employees come in to work to fill new positions, you need to create new master users. These users will have access to doors based on the template you choose for them.

The New Master screen is divided into two tabs – General and Revalidation. The General tab contains the standard master user information such as card type, shift, and other attributes. The Revalidation tab allows you to set and manage the revalidation attributes for this user. Each user can have different revalidation attributes.

General Tab

1. Enter the name of this user. Entering the full and correct name will

help you to find this user in the list in the future when you need to encode a new card or cancel this user.

2. The Master Template determines where this master card can be used.

For example, a master template called 2

FLOOR HM, would be used

to access guest rooms and housekeeping closets on the second floor.

3. Now you must select a shift for this Master User. The shift limits the

time that a card will work in the locks to a specific time window. Enter shift number 0 to allow 24 hour access or refer to your property paperwork to select the appropriate shift number for this user.

4. Next, you can choose if this Master User has certain special privileges.

To select a privilege, click the appropriate option button or press the space bar when the option is hi-lighted. All special privileges are explained below.

• Override Privacy – This privilege allows the card to enter guest

rooms even if a guest has activated the privacy indicator.

• With Office Function – This privilege allows the Master User to

place certain doors into Office Mode so that they remain unlocked.

• Override Blocking – This privilege allows the master card to enter

a room that has been blocked by the Blocking Card.

5. Now, select any authorizations that this user will have. Authorizations

allow access to amenity areas, such as pools or exercise facilities.

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6. Next, choose a time at which point the user card will be active. This

option will only appear if you are using user card activation dates.

7. Finally, if you want the master card to expire make sure the Use

Expiration Date box is checked and the date is the way you want it. By default, the card will expire in one day.

Note: Onity recommends that you encode all master cards with an expiration date. This can be the best way to reduce the threat of a lost card.

Revalidation Tab

The Revalidation tab contains the settings for using the revalidation system. If you are not using this system in your facility the information on this tab is not important.

1. The PIN information section applies when the master user uses a

revalidation terminal. If your facility is not using the revalidation function, leave the PIN Information section completely blank.

• PIN – This is the Personal Identification Number that may be

required for the user to use a re-validation terminal.

• Ask PIN to revalidate card – If this box is checked, the user will be

required to enter the PIN to use the re-validation terminal.

• User MUST modify PIN – This box indicates that a user must

change his or her PIN during the next use of the revalidator.

• User CAN modify PIN – If this box is checked, the user has the

option to change his or her PIN durin g the n e xt reval i dat i o n session.

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2. The Revalidation Information section contains parameters used to

determine when the card will expire and what will happen when the card is encoded again.

• Increment – This field is used in the revalidation process. It

indicates the length of time the expiration date of a card will be extended the next time it is revalidated.

• If the increment is set in days or months the card always expires at

the same time of day. If the expiration time set on the general information tab is set to 6 PM for example, it does not matter if a user revalidates at 8 AM or 3 PM. The card will always expire at 6 PM.

• If the increment is set in hours, the revalidator acts as a 'recharger'

and the card is encoded so that it will expire in X hours. If the setting is 24 hours, a user revalidating at 8 AM will extend her expiration until tomorrow at 8 AM.

Note: All expiration times are on the hour. When the card is revalidated, the time is rounded to the nearest hour. For example, when the revalidation increment is set to 1 hour and a card is revalidated at 9:15, the new expiration time will be 10:00. If the card is revalidated at 9:45, the new expiration time will be 11:00.

• Expiration Date – The expiration date encoded on the current

master card is displayed below the Increment field. Use this information to determine when a lost card will expire.

• Next Expiration Date – This would be the expiration date if the

master user revalidated her card right now.

• Enable revalidation – If this check box is not checked, the master

user is not allowed to revalidate the card. This is commonly used to temporarily prevent a user from using the card. To permanently prevent usage, cancel the master.

Note: Even though revalidation has been disabled for a user, the card will operate normally until it expires.

• Revalidation Shift – If you wish, you can limit the time of day that

the master users can revalidate their cards. To do this, simply enter the beginning and end times that they are allowed to revalidate. By default, these times are set to 00:00 and 24:00 so users can revalidate at any time.

3. Message for the user – This section is again used in the revalidation

system. You can enter a message in this section that will be displayed to the master user each time the card is revalidated, for the number of times indicated. The message text can be printed from the revalidation terminals with the printer option enabled.

4. When you have finished making all of your selections, click the OK

button at the bottom of the window. If you choose not to finish creating this user, click the Cancel button.

Import Users

It is possible to import users into the system using a plain text file. Refer to Appendix A for details on this function.

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Modify – Edit Master User Data

ote: Changes do not take effect until the card is encoded or updated.

From time to time, you may wish to change the shift, authorizations, or other attributes of a master user. You may modify the attributes of a Master User at any time. The steps and the screen to modify a user are exactly the same as those to create a user.

Because most of the master user attributes are stored on the card, most changes will not take effect until you encode a new card for this user.

Batch Edit – Master User Data

To modify the data of more than one user at the same time, use the Batch Edit function.

Note: Be very careful using this function. Improper use will cause undesired results

To use the Batch Edit function, choose Batch Edit from the Tools menu of the Users screen or click on the Batch Edit icon.

Select the users you wish to edit. To select multiple users in the list, hold down the CTRL key and click on the desired users. To select a range of users, click on the first user in the range, then hold down the SHIFT key and click on the last user on the range. When you have selected the desired users, click the single arrow key.

To select all the users of a particular master type, click on the Select button in the Master section.

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Now choose the desired master type to select all the users that carry that master card.

The selected users will be moved to the list box on the right side of the screen. Click OK to continue.

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Now select the options you wish to change and set the parameters of that option. Remember, this change will be made to all the users selected. When finished, click OK to accept the changes.

Cancel – Disable Master Cards

There are many reasons you may wish to cancel a master card. The most

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int: All canceled master cards are shown in RED in the Master Users List.

common reason is a lost card. When a card is lost, you need to cancel the lost card in the guest room locks. There are three ways to do this.

• Let the card expire. To check the expiration date of a lost card, highlight the

master user in the list and click the View button. The expiration date is on the Revalidation tab.

• Cancel the lost card and create new master cards that lock out the lost card.

• Encode a canceling card and use it in all of the locks. See the next section for

details about canceling cards.

Canceling a master affects every user that has this type of master card. Let us say, for example, that Sandra, a GM type master card holder, loses her card and you wish to cancel it. Follow these steps:

1. Highlight the lost master card in the list – in this example, Sandra.

2. Click the Cancel button.

3. Answer Yes to confirm that you wish to cancel this user. A name in red letters indicates that she is canceled in the systems and no new

cards can be made for her. But to cancel her in the locks, either a GM card with the updated code or the master canceling card must be inserted in the locks. You must update the cards for all of the other GM type master users, or one of them might get locked out of a room. Use the Update function to re-encode the other GM master cards with the new code. If you are using the revalidation system, the cards will be updated the next time they are revalidated.

Since Sandra lost her card and is still an employee, she needs a new card to continue working. You must re-activate her to encode a new card.

1. Highlight Sandra in the list and click the Cancel/Reactivate

button to

reactivate the user.

2. Use the Encode

button to make a new card for her.

Encode – Create or Copy Master Cards

When you create new master users or re-activate canceled users, a new card must

e made. Simply highlight the user and click the Encode button to make a card for

a new or re-activated user. If your system allows copies of master cards, you can use the Encode button to

make copies. Note that copies of master cards make it impossible to tell which card has been in a room, because all copies are assigned to the same user.

Never make a copy of a Master card that was lost. Always cancel the user, re-activate and issue new cards. Master copies are exact duplicates and cannot be individually identified.

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Update – Encode Master Cards With New Data

The Update function is a simple way to bring existing cards up-to-date with any attribute changes or a new expiration date. The following steps explain how the update function operates.

1. Click the Update button.

2. Press any key to begin.

3. Insert and remove the card. If you are using smart cards, insert the card and

leave it in. This step reads the information on the card to see if there are any changes.

4. If you require a PIN, you must enter the correct PIN when prompted.

5. If the card is not up-to-date, insert the card again to re-encode the card with the

new data.

6. If there is a message for the user, it is displayed along with a list of the new data.

View – Show Master User Data

It may be useful for some operators to be able to see the attributes given to a master user, but not be able to make changes. For example, anyone could answer "When does my card expire?", but only a few operators could actually change that attribute.

The View screen allows operators to see everything about a master user, but no changes can be made.

Disable/Enable – Deny/Allow Card Updates

If you disable a master user, that user will not be allowed to revalidate the card. Disabling a master user does not prevent you from encoding cards or making privilege modifications.

You may want to disable a user if you want the user to see a manager before he is able to revalidate.

Delete - Remove a User from the List

To remove unneeded users from the list, highlight the canceled user and click on the Delete icon. This will remove the user from the view. If necessary, you can recover a deleted user. First select ‘View Deleted Users’ from the View menu. Highlight the user to be undeleted and click the Delete icon to reinstate the user.

Note: Deleted users are not actually removed from the database. This is done to keep the integrity of the lock audit reports. If you reach the limit of users allowed in the system (5,000) you will be prompted to overwrite a deleted user the next time a new user is added.

Master Canceling Card

This function is used to cancel a lost master card in the locks. When a master is lost, cancel the master user in the Master Users List (F11) and then encode a master canceling card for that type of master. Insert the master canceling card into each lock that can be accessed by the lost master. Once the master card is canceled in the locks, you must modify the master user that was canceled to reinstate the master

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user, then re-encode the master cards for all cardholders with that type of master. If using revalidation, users cards not canceled will be re-encoded upon revalidation. The lower portion of the screen will indicate which master users need new cards.

To encode a master canceling card, select Master Canceling Card from the Masters menu. Select a master template from the list. The lower list will show all the active users holding a copy of the master. All of these people will need a new card once you encode and use the canceling card. If these users revalidate their cards, they will be encoded automatically – unless the master user has been canceled in the Master Users List.

When you have selected the master you want to cancel, click the Encode Card button.

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Special Cards Menu

Encode Guest Canceling Card

This function is used to encode a guest canceling card. The guest canceling card is

Encode Guest

Canceling Card

a card with a special code that will lock the current guest card out of a guestroom lock. Once the guest canceling card has been used in a lock, the guest must receive a new guest card in order to get into the room.

To encode a guest canceling card, perform the following steps:

1. Select Encode Guest Canceling Card from the Special Cards menu or

click on the Canceling Card Tool.

2. The screen will prompt you to decide if the code of the card should be

changed, or if a copy of the existing code should be used. Make a selection by clicking one of the option buttons and press the ENTER key or click the OK button.

Using a guest cancelling card with a new code in a lock will void any previous guest cancelling cards

Encode Blocking Card

3. You will be prompted to insert a card into the encoder. When you have

finished encoding the card, your canceling card is ready to use.

4. Insert this card into any guest room lock where you wish to invalidate

the cards of the current guest.

Encode Blocking Card

This function is used to encode a blocking card. The blocking card is used to take a room out of service for an off season or to seal a room after a criminal incident. When a blocking card is used in a lock, no other card will operate that lock, unless it has the blocking override privilege. Typically, only high level master cards have the blocking override privilege. The lock is restored to normal operation by using the blocking card a second time in the lock.

1. Select Encode Blocking Card from the Special Cards menu or click on

the Blocking Card Tool.

2. The screen will prompt you to decide if the code of the card should be

changed or if a copy of the existing code should be used. Make a selection by clicking one of the option buttons and press the ENTER key or click the OK button.

Using a blocking card with a new code in a lock will void any previous blocking cards

3. You will be prompted to insert a card into the encoder. When you have

finished encoding the card, your blocking card is ready to use.

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Encode Diagnostic Card

This function is used to encode a Diagnostic Card. The diagnostic card is a card that is used to check the batteries and read head of a lock. The card is encoded with a low magnetic level and a special code that the locks will recognize. The lock will respond with a quick green light if it is functioning normally, a solid green light and flashing red light if the batteries are low, or a delayed red light if the read head is inoperative. The diagnostic card will not open any doors.

To encode a diagnostic card, perform the following steps:

1. Select Encode Blocking Card from the Special Cards menu.

2. You will be prompted to insert a card into the encoder. When you have

finished encoding the card, your diagnostic card is ready to use.

Encode Spare Cards

emember that when you

need the Spare Cards or a

rogramming Card urgently,

ou will not be able to

encode them.

This function is used to encode Spare Cards. Spare Cards are used in conjunction with the programming cards to allow new guests to check in to a room in the event that the front desk card issuing system is completely down. The spare cards must be pre-encoded and stored in a safe place that is accessible to the front desk staff in the event of an emergency, such as a power outage. Spare cards are not assigned to a room until the programming card is used. Continue reading for further operating instructions.

Remember that when you need the Spare Cards or a Programming Card urgently, you will not be able to encode them.

Encoding Programming and Spare Cards

The programming card is used to enable the spare cards in the locks in the event that the front desk card issuing system is completely down. It is very important to keep the programming cards and spare cards together in a safe place that is accessible to the front desk staff in the event of an emergency, such as an extended power failure in the hotel.

To encode programming and spare cards, perform the following steps:

1. Select Encode Spare Cards from the Special Cards menu.

2. You must decide if you need to encode new programming cards or if

you only need spare cards. To encode programming cards, click on the check box and enter the number of cards in the appropriate field. Make as many copies as you think you will need because making new programming cards invalidates any existing programming cards.

3. Then enter the number of spare cards you want to encode and press the

ENTER key or click the OK button.

4. You will be prompted to encode programming cards first. When you

have encoded all the programming cards you selected, you will be prompted to encode the spare cards.

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Using the Spare Card System

Allowing a guest into a room is a very simple process. Once the spare card is assigned to the door, the guest can continue using the spare card until a new guest card is encoded for this guest or the next guest, or until a guest canceling card is used.

To assign the Spare Card, a hotel employee, such as a bellman, must walk with the guest to the proper room. The employee will insert and remove the Programming Card. At this point, the Green and Red lights will both be on. The lock is now programmed to accept a Spare Card. The employee then inserts the Spare Card into the lock. If the Spare Card is accepted, only the Green light will be on. At this point, the lock is now ready to use this Spare Card.

If a guest is staying in multiple rooms or a suite, all of the locks can be programmed to accept the same Spare Card.

Note: You cannot program a lock to accept more than one Spare Card.

Encode Safe Emergency Card

This function allows you to make a temporary master card that will work in conjunction with an existing guest card to open an OS600 Model guestroom safe in the event that the guest has forgotten the PIN for the safe. Once the safe is opened this way, the guest must be given a new guest card, and the guest must enter a new PIN to use the safe.

To encode a Safe Emergency card perform the following steps:

1. Select Safe Emergency from the Special Cards menu.

2. You will be asked to confirm that you really wish to encode a Safe

Emergency Card. Press the ENTER key or click the OK button to confirm.

3. Next, you will be prompted to insert a card in the encoder. When

encoding is finished, your Safe Emergency Card is ready to use.

Using the Safe Emergency Card

In the event that a guest forgets the PIN for a guestroom safe, simply accompany the guest to the guestroom.

1. Insert the Safe Emergency card into the safe. The green and red lights

should illuminate.

2. While the lights are on, insert the guest card into the safe and the safe

will open.

3. Issue a new guest card and the guest can enter a new PIN and continue

using the safe normally.

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Maintenance Menu

The Maintenance Menu provides the most useful functions for monitoring and maintaining the software and locks.

Load Portable Programmer

This function is used to transfer current data to the Portable Programmer (PP), or to

Load Portable

rogrammer

the Extended Portable Programmer (XPP). This device is then used to update the data in the stand-alone locks.

When you select this option, you will be asked to select the type of programmer to load.

Choose the appropriate option and then click OK.

Portable Programmer (PP)

To load the PP with current data from the front desk console, perform the following steps:

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4. Connect the Portable Programmer and turn it on. See the System

Components section of this manual for details about connecting the Portable Programmer.

5. Select Load Portable Programmer from the Maintenance menu or click

on the Load Portable Programmer tool and choose Regular Programmer.

6. Before you load data into the programmer, you must decide what data

you need to load. You can choose one of three choices. To select one, click on the option button beside your choice.

• All Doors – Loads data for all of the stand alone Onity locks for

your hotel, or as much data as the Portable Programmer can hold.

• Select Doors – Loads only the data for the doors you select. This

option can save you time if you only need to visit a few doors. Click on the Select Doors button to pick from the list.

• Doors Needing Updates – Loads data for any doors that need

updating. Doors can need updates because of changes in mastering schemes, changed master, blocking, or programming card codes, or time changes.

7. The PP can be loaded with timetable and code information or only

timetable data. For example, if you only need to set the time in the locks, for Daylight Savings Time or after changing batteries you only need timetable data.

8. If you want to be able to open doors with the PP, select this option. If

selected, you must enter a four-digit password. This password may be different every time you load the programmer. The password is used to protect the Open function of the portable program mer from being used by someone else should the PP be lost or stolen. Use the number keys to enter a password which you will use to unlock doors and press the ENTER key or click OK.

9. Loading the PP can take a few moments, so wait until the system

confirms that the PP is loaded before you disconnect it from the computer.

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Extended Portable Programmer (XPP) – No XPP Operators

To load the XPP with current data from the front desk console, perform the following steps:

1. Connect the XPP and turn it on. See the System Components section of

this manual for details about connecting the Extended Portable Programmer.

2. Select Load Portable Programmer from the Maintenance menu or click

on the Load Portable Programmer tool and choose Extended Portable Programmer.

3. Before you load data into the programmer, you must decide what data

you need to load. You can choose one of three choices. To select one, click on the option button beside your choice.

• All Doors – Loads data for all of the stand alone Onity locks for

your hotel, or as much data as the Portable Programmer can hold.

• Select Doors – Loads only the data for the doors you select. This

option can save you time if you only need to visit a few doors. Click on the Select Doors button to pick from the list.

• Doors Needing Updates – Loads data for any doors that need

updating. Doors can need updates because of changes in mastering schemes, changed master, blocking, or programming card codes, or time changes.

4. Now select the functions that the XPP will be allowed to perform. The

choices are as follows:

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• Update Locks – Allows locks to be updated by the XP P

• Initialize Locks – Allows locks to be initialized by the XPP

• Modifies State of Locks – This feature will allow the XPP user to

change the state of a lock, such as setting a lock to office mode. This feature is not active as of the writing of this manual.

• Clear Data of XPP – Allows the XPP user to delete locking plan

information from the XPP. It is advisable to clear the XPP data when you have finished using it. Doing so will protect the property in the event the XPP is lost of stolen.

• Read Openings – Allows the XPP user to collect openings reports

from the locks.

• See Openings – Allows the XPP user to see the openings reports

on the XPP display.

• Open Locks – Allows the XPP user to open locks .

• Open All Locks – If the XPP is loaded with a selection of rooms

only, the XPP will still be able to open all the locks if this option is selected.

• Auxiliary Lock 1 – Allows the XPP to open the Auxiliary lock for

a room, typically the in room safe if using safes.

5. If you have selected the Open function, you must enter a four-digit

password. This password may be different every time you load the programmer. The password is used to protect the Open function of the XPP from being used by unauthorized persons should the XPP be lost or stolen. Use the number keys to enter a password which you will use to unlock doors and press the ENTER key or click OK.

6. Loading the PP can take a few moments, so wait until the system

confirms that the PP is loaded before you disconnect it from the computer.

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Extended Portable Programmer (XPP) – With Operators

If your system has set up XPP operators, you will have to option to load all operators, or select the operators to load from the list.

If you do not intend to view lock openings directly on the XPP, deselect the View

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Simply select the operators you wish to load and click OK. Now, choose whether or not you want to be able to view lock openings reports directly on the XPP. If you do not choose to view the openings, the xpp will load faster because it does not need to

Openings check box. This will decrease the time it takes to load the XPP.

Peripheral Diagnosis

load user names. Click the Load button to load the XPP. The functionality of the operator is given when the operator is set up. See Operators on page 68 for details on setting up XPP operators.

Peripheral Diagnosis

This function is used to establish and monitor communications with all on-line devices. There are four functions within the peripherals screen – Address, Change Mode, Update, and Make it local. These three functions are used to keep the data current and determine the operating parameters in the on-line devices. The peripherals that may be connected to the System include insertion and motorized encoders, guest card identifiers, revalidators, and on-line card readers.

The main peripherals window maintains a list of these units and their current status. The list shows the peripheral name, type, address, communication status, and the computer that the device is attached to. To open the peripherals window, select Peripheral Diagnostics from the Maintenance menu, or click on the Peripheral Diagnostics Tool.

The Address field shows the address of the device, and shows some visual information about the device. First, there is a light that will show either Red, Yellow, or Green. A Red light indicates that the device is offline, a yellow light indicates that the device is connected to a different computer, and a Green light indicates that the device is connected to the local computer and is communicating

properly. Next is a visual reference to the type of device: Encoder

, or Card Identifier .

, Wallreader

Addressing a Peripheral

This function is used to establish communications between the system and the peripheral the first time it is connected.

To initialize a peripheral device, perform the following steps:

1. Prepare one unit to be initialized. Consult your unit’s technical manual

for instructions on proper wiring and preparations for initialization.

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There should be a message in the diagnostic messages box showing that there is one peripheral asking for an address.

2. Select the peripheral from the list that corresponds to the unit you just

cleared. Click on the Address Peripheral button at the bottom of the window.

3. If you are addressing an identifier, you will see a screen asking you to

enter the identifier password. This password prevents unauthorized people from reading the information encoded on guest and master cards. Press ESCAPE to load the Identifier without a password.

Updating a Peripheral

This function is used to transfer the current console data into an on-line reader or identifier.

To update an on-line card reader or identifier, select a peripheral from the list and click the Update Peripheral button. Updating can take a few moments for larger hotels, so be patient.

Changing the Mode of an Encoder

This function is used to change the operational mode of the HT22 or HT24i terminal encoders between Regular Encoder mode and Terminal Encoder mode (for a description of these modes, see the section on Terminal Operation). It is also used to set a device as a revalidator. This is useful in a system controlled by a PMS if the PMS is not working properly. The hotel may change the encoders to Terminal Encoder mode and continue to make cards on the terminal encoders until the PMS is back on-line. Then they simply change back to the Regular Encoder mode to operate with the PMS.

To change the operating mode of a workstation, select an encoder from the list and click Change Prog.. In the type column of the list, regular encoders will be listed as Reader/Writer and terminal encoders will be listed as Terminal.

Making the Encoder Local

There is a feature in the software that allows online devices like encoders and wall readers to be connected to any Onity computer. Encoders connected to a workstation computer can be terminal encoders or PMS controlled encoders. In previous systems, a workstation computer could only control one encoder.

If an online device is connected to a workstation computer, it must be declared in the peripheral diagnostic screen from the workstation. All of the devices are listed on the screen, and the computer that controls the is listed in the right-hand column. Simply highlight any encoder in the list and click Make It Local to transfer control to this computer.

Note: This feature is optional and it may not be active in your installation.

This feature is useful in installations that have several large check-in areas with multiple encoders. It can be less expensive to place a PC in each location than to provide the cabling necessary to control all of the devices from the server computer.

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Station Diagnosis

The Station Diagnosis screen shows a list of all Onity computers. The list shows which operator is logged in, the network address, if the station is communication with its encoders, and the name of the computer. This information can be helpful when troubleshooting problems.

When Onity technicians are making changes to the system, to add new doors for example, the server must be the only computer accessing the files. This tool is useful for determining which stations, if any, are logged in to the system.

Room Out of Service

This function is used to take a guestroom lock out of service for an indefinite period of time. When the room is marked as Out of Service, cards cannot be encoded for that guestroom. Once the room is placed back in service, cards may once again be issued for that room. Taking a room out of service does not affect the operation of the guestroom lock itself. Master cards will still operate the lock, allowing renovations or repairs during the out of service peri o d.

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To take a room Out of Service or return a room to active service, perform the following steps:

1. Select Rooms Out Of Service from the Maintenance menu.

2. You can use the ARROWS or the mouse to select a room. To take a

room out of service or to bring it back into service, Double Click or press the SPACE bar. To select rooms in a rectangular block, hold down the left mouse button or hold down the SHIFT key and press the SPACE bar to toggle.

3. Press the ENTER key or click OK for the changes to take affect.

Mastering Changes

Your hotel may have different mastering schemes set up. Having different schemes allows you to change the way your guest and master cards operate the locks. It is easiest to understand the way mastering schemes work with a good example.

Example:

If you occasionally have important visitors at your hotel, you may wish to have a mastering scheme that only allows guest keys and emergency keys to operate the guestroom lock.

You may also wish to lock rooms down if they are out of service such that only the maintenance staff can enter the room.

With these scenarios in mind, we could create the following mastering scheme.

A. Standard – Guest cards and master cards function normally. B. VIP – Guest cards and the EK card are the only functioning cards. C. Maintenance – Maintenance master cards are the only cards that

operate the lock.

You can have a maximum of 3 different mastering schemes and you can switch between these modes of operation at any time without requiring any action from

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Onity. The schemes must be set up by Onity before they are available. If you do not have mastering schemes set up and you would like to have this feature, call Onity.

To make a mastering change, follow these steps:

1. Select Mastering Changes from the Maintenance menu.

2. The Mastering Changes window shows all of the rooms in the hotel and

the current scheme for each room. The three schemes are labeled A, B, and C and the description of each can be found in the legend at the bottom of the window.

You can use the ARROWS or the mouse to select a room. To change the mastering scheme, Double Click, press the SPACE bar, or press the letter of the scheme. To select rooms in a rectangular block, hold down the left mouse button or hold down the SHIFT key and press the SPACE bar to toggle.

3. Press the ENTER key or click OK for the changes to take affect.

4. You will be asked to confirm that you really want to make the changes.

Click OK to confirm.

5. To inform the locks of the changes, you must load the PP with the new

information and update each lock. A message box will appear asking if you want to load the PP at this time. If you say no, the changes will not occur until you update the locks.

Note: You must update the locks with the PP before any changes will take affect.

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Backup Data

The Onity system requires many data files to function properly. If these files are ever corrupted by a hardware failure of the computer system or some other anomaly, it is important to have a recent backup copy of the data files. The software has a built-in function to make it easy to maintain these files.

Onity recommends that you back up your data files every day to maintain the performance of the system.

To use the Backup function, follow these steps.

1. Select Backup Data from the Maintenance menu or click on the Backup

Tool.

2. You can choose the directory that you want to put the backup file in by

clicking the Browse button, or you can use the default directory. If you want to copy the files to a floppy disk, select 3½ Floppy from the browse list. Regularly scheduled backups to a floppy disk are highly recommended to prevent unnecessary down-time in the event of a computer failure.

3. You can elect not to copy the system auditor in your backup because

this file can get very large over time. If you are copying to a floppy disk, you probably don’t want to check this box because this file can grow very large and ,may require several floppy disks.

4. When you have selected the directory, click the Copy button to initiate

the Backup process. The process may take a few moments and the system will notify you when it is finished.

Automatic Backup

The Onity system may be configured to perform automatic backups of your data. To have this option configured, contact Onity Technical Support or your Distributor.

When configured, the system will automatically backup your data to a specified location, typically a different computer on the network, at specified intervals. In addition, the system can be configured to warn you in the event that the backup is unable to complete successfully.

When an automatic backup fails to complete successfully, the system will warn you by putting a message on the task bar, and will also cause a pop up message when a

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Status Bar Warning

user logs into the system.

This error will occur if the destination directory is incorrect or inaccessible, or if there are errors in the database. For help with this error, contact Onity Technical Support or your Distributor.

Emphasized Authorizations Data

The sale of certain amenities provided by your hotel through the use of special authorizations, called Emphasized Authorizations, can be tracked by the Onity system. You can generate reports of ‘per day’ usage of these amenities based on Check-In and Check-Out dates.

Generating Reports

To generate an Emphasized Authorization report, follow these instructions.

1. Select Emphasized Authorizations from the Maintenance menu.

2. Select one authorization from the list of Emphasized Authorizations for

your hotel.

3. Select the month and year of the data for the report.

4. Press the ENTER key or click OK.

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What it Means

The Emphasized Authorization report contains enough information to accurately track the usage of an amenity on a ‘per day’ basis. Each line in the report shows:

• The Check-In date and time.

• The operator that ‘sold’ the amenity during the Check-In process.

• The room number of the card with the specified authorization.

• The expiration date and time of the card.

• The total number of nights the card was valid for the amenity.

If a guest leaves before the expiration date on the card, it is important to perform the Check-Out operation. This will credit the guest for any unused nights. Early CheckOuts will be designated in red by a negative number of nights in the report.

The report can be printed or saved to a file so that it can be imported into another system or examined at a later time.

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Move to Historic

If desired, certain auditor databases can be archived to text files by using the Move to Historic feature. This will not only move the records to a text file, it will also erase those records from the live database.

Select Move to Historic, then the type of data to move to historic.

Select the destination folder and name the file, then select the cut off date for moving the data. All records previous to the data entered will be archived and deleted from the live database.

Once a record has been moved to historic, it can still be viewed by selecting View Historic from the Maintenance Menu; however, there is no indexing or filtering capability on this data.

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Security Menu

System Auditor

The Security Menu contains the functions most helpful in monitoring and maintaining the security of the system and locks.

System Auditor

This function is used to view the transactions that have occurred on the computers. The system records all the transactions that have occurred in the system, who made them, and when they were made. These transactions may be viewed on the screen, or printed out.

To view the System Auditor, click the System Auditor Tool.

System Auditor Filter

To generate an audit report, perform the following steps:

1. Select System Auditor from the Security menu or click on the System

Auditor Tool.

2. The software has the ability to show you only the audits you wish to

see. To select audits from a particular time period, enter the dates in the Date Filter section. The default dates will show you the whole history of your system.

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3. The Operator Filter section allows you to view the audits from a

particular system operator.

• All Operators shows you the operations performed by any

operator, current or deleted, on your system.

• Specific Operator will show only the operations performed by one

particular operator selected from the pick list.

• PMS shows any operations performed as a result of a Property

Management System request.

• Onity Maintenance shows any operations performed while a Onity

trainer or technician is logged into your system.

• Deleted Operators shows any actions perfor m ed by operators who

are no longer active in your system. This allows you to immediately secure your system and analyze the auditor at a later time.

4. With the Function Filter, you can view only the operations you wish to

see. For example, you may only wish to view the system history for room 101.

• All Functions will show any operation made on the system.

• Specific Guest Room will show only operations regarding a

particular guest room, selected from the pick list.

• Special Operations shows operations that are not related to

guestrooms, such as encoding a programming card. Select a specific operation from the pick list.

• Master Cards shows operations regarding any master card

function. Note that changing a generic master code and encoding master canceling cards must be viewed with the Special Operations option.

5. The Encoder Filter will allow you to view the transactions of a specific

workstation, terminal, or PMS encoder.

• All encoders will show transactions regardless of location.

• At Workstation PC - will show any transactions at a specific

workstation computer, selected from the pick list.

• At Terminal - will show any operations performed at a specific

HT22i or HT24i terminal encoder, selected from the pick list.

• By the PMS on encoder - will show operations of a specific PMS

encoder, selected from the pick list.

6. When all of your filters are selected, click the OK button and the

software will combine all of your criteria and display a report.

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System Auditor Report

ote: If you need to scroll

through a long list, turn the

eal Time feature off.

The System Auditor Report shows all of the transactions that matched the criteria set up in the Filters window. If the list does not contain the information you are looking for, you can adjust the filter at any time by clicking the Filter button.

The report shows the date, time, operator, operation, and location of each transaction. If the transaction is a New Guest Check-In or a Guest Copy, the Details button will show all the attributes of the card, including expiration date, authorizations, and special privileges encoded on the card.

You can view a Real Time report of transactions if you check the Real Time check box. As soon as a transaction takes place that fits your Filter criteria, an entry will appear at the bottom of the list. The list will refresh every few seconds even if there are no new events. After each refresh, the last transaction will be selected.

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Lock Openings

This function is used to display or print the audit trail from a guestroom lock or offline card reader. This data is retrieved from the locks using the portable programmer.

To view the openings of a lock, follow these steps:

1. Connect the portable programmer and turn it on.

2. Select Lock Openings from the Security menu.

3. A list will appear with all of the locks that have been read by the PP. If

you read a lock more than once, there will be two entries in this list. Select one entry and press ENTER or click the Read button.

4. Now a window will appear with all of the recorded events from the

lock you selected. You can view the whole list on screen or print it for inspection.

To view the openings record of another lock, click the Close button and return to Step 3 above.

Door Transactions

This function is used to display or print the audit trail from an on-line card reader or a lock whose auditor has been retrieved by the portable programmer. The audit trail of the on-line reader will include both valid access entries and invalid access attempts.

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Filter Icon

Filtering the Door Transactions Report

Follow these steps to set up the definition of the openings you wish to see:

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1. Select Door Transactions from the Security Menu. Then select the

Filter button

2. Use the drop down box next to Door to select the door or doors you

would like to see..

3. Using the date filter, you can limit the openings you see to only those

in the time frame that interests you.

4. The Function Filter can further limit your search to only those openings

that interest you. You can view all openings, only the openings for a particular guest room, special operations, or openings of a particular master card. Special operations include the use of the Exit Button, Spare Cards, Programming Cards, Canceling Cards, and other operations that might interest you. All available options are included in the selection list.

5. Select whether you want to show all transactions, only openings, or

only events. Events include cards denied for many reasons. You can select which types of events you want to see by checking the boxes to the right of the screen.

6. When you are satisfied with your filter criteria, click the OK button to

The Openings List

The openings list is a table showing all of the openings from the selected peripheral that match your filter criteria. The table shows the date, time, and which card was used.

The table shows the openings in Real Time. This means that if someone uses their card in this peripheral, you will see a record of the opening within moments of the

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 63

actual event. The system will scan the peripheral every few seconds, and any new openings will be added to the bottom of the list. If your list is long, you may wish to turn this feature off while you look at your list so that the list is not changing. To turn off the Real Time feature, click the check box at the top of the window so that there is no check in the box.

avigation Buttons

Card Activity Report

Available only with

T28 Smart!

To print your list, click on the Print button at the top of the window.

Card Activity Report

When smart cards are used by guests or staff in an HT28 smart lock, the lock can write information onto the smart card after each use. This is one of the most powerful features of the HT28 smart locks. This information can be very useful in recognizing problems in the locks or with the cardholders. The information includes which doors the card has been used to open, when those doors were opened, and if those doors had low batteries or other maintenance issues.

To see a report of all the collected card information select Card Activity Report from the Security Menu or click the tool.

Filtering the Card Activity Report

The card activity report can be filtered to show only the data that is interesting to you. You can view the activity of a particular master user, or the traffic through a particular door, or any combination. The report can also be filtered by date so that you get exactly what you want to see.

64 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

The Report – What It Means

The Card Activity report shows a lot of useful data. Perhaps the most interesting is the time and date that a user unlocked a door. This data is shown with the user's name and the type of master card they used, the door name, and a lock status indicator. If the lock status indicator shows 'Changed' you can view details of the parameters stored inside the lock memory.

Lock Status Detail

The lock status indicator will show if anything has changed in the parameters stored inside the lock. If all parameters are normal there are no details to show. Each parameter is explained below.

• Office Mode status – reports whether the lock is in office mode or not.

• Blocked status – reports whether the door has been blocked with the

blocking card

• Battery status – reports if the battery level is good.

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 65

• Code status - reports whether the card that was used has a new code or

the same code. When a lost master card is replaced, the new card gets a new code.

• Guest status – reports whether a guest canceling card has been used in

the lock, if a spare card is currently being used, if a suite card is being used, or if a normal guest card is being used.

Other Options – Real Time

If you are using several revalidation units around your property, the system continually checks for updates from the devices. Each time an update occurs the new information is placed at the bottom of the list.

If you want to scroll through the list be sure the Real Time box is unchecked so your data will not be changing while you are browsing through it.

Other Options – Count

By clicking the Count button you can see the number of records that matched your filter criteria.

Available only with

T28 Smart!

Lock Status Report

The lock status report will show you the most recent information about the locks in your hotel based on the collection of all of the data on the smart cards carried by the master users or guests.

Although in most cases you only need to see the most recently collected information, this report will show you up to 9 records per lock. For example, you may want to view more than one record to know if you have had low battery indications for several days.

The report displays the following information:

• Room number

66 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

• Office function status

• Blocking card status

• Battery level

• Guest status - reports whether a guest canceling card has been used in

the lock, if a spare card is currently being used, if a suite card is being used, or if a normal guest card is being used.

• Reading Date – this is the most recent opening known to the system.

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 67

Filtering the Lock Status Report

You can use this filter to view only the records with certain features, such as low battery or only reports from this morning.

Unknown button

To narrow the view, check one or more of the filter boxes. Then select the records you want to see from the list boxes on the right side of the screen. If a check box is unchecked, the report will show all records for that category.

Unknown Rooms

In some cases there may be rooms that do not appear in the list so their status is unknown. Maybe the rooms did not fit the filter criteria, or maybe the room is not accessed very often and there is no reading in the system. If you want to see the rooms that do not appear in the list, simply press the Unknown button.

Operators

This function is used to enter system operators, XPP operat ors, their passwords, and their access levels into the system.

68 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

Adding Operators

To add a new operator to the system, perform the following steps:

1. Select Operators from the Security menu.

2. Click the Append button at the bottom of the Operators window.

3. Enter the operator’s name in the appropriate. Each operator must have a

unique operator name because this name is recorded in the System Auditor.

4. Enter a password for this operator. Each operator must have a unique

password. If you enter a password that matches an existing password you will get an error message.

5. Select the type of operator to setup. If this operator will have access to

the system, choose System operator. If this operator will be an XPP user, choose XPP operator. If this user will be both a system and an XPP operator, choose System and XPP Operator.

6. Next, choose the Access level and Language for this operator.

7. If this operator is an XPP operator, choose the appropriate XPP group

and select the XPP functions this operator will have access to.

8. Click OK when finished.

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 69

Modifying Operators

Click the Modify button to change the attributes of an existing operator. The steps to change attributes are the same as those to add a new operator.

Deleting Operators

To delete an operator, select Operators List from the Security menu. Select an operator from the list and click the Delete button. You cannot delete operators that have the same level as you or a higher level. You may only delete operators with a level lower than your own.

70 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

Operator Levels Required

There are nine levels available, but in the US most

roperties only use five.

Operators in the system are only allowed to access certain menu items or functions. This control is managed by the level of the operator and the level of the function. The level required to use each function can be customized by the hotel management.

To view or modify the operator levels required to perform functions, select Levels Required from the security menu. Every function is listed with the current level required to access it. The functions are listed in the order they appear on the menus starting with the Reception menu and working down and then across. Also included in the list are some function buttons that are not in menus. Create New Master is an example of one of these function button items. To change the level required to use a feature, simply highlight the feature and type a new number between 1 and 9.

XPP Mastering

Select the XPP Mastering menu option to set up XPP groups. Doing this will allow you to set up XPP operators that only have access to a certain group of rooms.

To set up an XPP group, select XPP Mastering from the Security Menu, then click the Insert button.

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 71

On this screen, key in the Name of the group and a description in the appropriate fields. Next, select the rooms that belong to this group and click the right arrow button. These selection buttons are described below:

•

Use this button to select a single room, or to select all of the

highlighted rooms.

•

Use this button to select all rooms.

Use this button to deselect a single room, or to deselect all of the

highlighted rooms.

•

Use this button to deselect all rooms.

Once the XPP groups have been configured, you can assign XPP operators to a specific group.

72 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

Configuration

Language

The language option allows the system operator to view messages and screen text in any of the loaded languages. To change the language of the system, simply select the Language option from the configuration screen and pick a language from the list. If a required language is not loaded with your system, contact a Onity representative to check the list of available languages.

Change Date and Time

The locks in the system and most computers will adjust automatically for Daylight Savings Time, but occasionally it may be necessary to update the time on your computer. The Change Date and Time function will allow you to make updates without exiting the system. Onity recommends that only high level operators have access to this function because an incorrect time could prevent cards from opening doors or prevent a PMS system from making cards at Check-In.

Station Configuration

There are a few parameters that must be set for your system to function properly. These parameters can be adjusted by using the Station Configuration selection on the Configuration Menu.

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 73

• Auto Log-Off – This option lets you choose whether the system will

log users out after a certain period of not being used. If the Enable Auto Log-Off check box is selected, the system will lock the screen after the number of minutes entered in the box below.

• HTCOM Communication Port – This is the serial port that the system

uses to control any encoders, PPs or other online peripherals. Encoding cards is impossible if this parameter is set wrong.

• PMS Communications Port – This setting defines how the PMS is

connected to the Onity system. The port type setting defines if the connection is through an RS232 serial connection or through TCP/IP over an Ethernet connection. If the connection is serial, the port and baud rate must be set to match the settings of the PMS system. If the setting is Ethernet, the PMS system will need to know the port setting in order to communicate properly.

• XPP Communication Port – This is the serial port that the system uses

to communicate with the XPP. In addition to selecting the port, also select the XPP Baud Rate. Typically, this is set to 115200.

74 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

Change Encoder

If using this system, you must declare which encoder each workstation will use locally. Choose Change Encoder from the Configuration Menu, and select the encoder to be used by the local workstation.

This encoder will be used when making keys from the workstation.

Config. Emergency Reval.

If your system uses the online revalidators, it is necessary to configure the way these revalidators will operate in case of a system failure causing a loss of communication between the PC and the revalidator.

To parameters that must be set are:

• Emergency Password – This is the password that must be entered at the

revalidator to enter emergency mode in the case of a loss of communication with the PC. This password can be up to 8 alphanumeric characters long.

• Expiration Date Increment – If it is necessary to use the revalidators in

emergency mode, all users will use the same date increment. Choose

Onity HT24W / HT28 Smart Software - HT24W / HT28 Smart • 75

an increment that works best for your property. This increment can be a number of hours or a number of days.

• PIN – Finally, you must decide if users will be required to enter their

PIN when operating in emergency mode.

Once communication with the PC has been reestablished, the revalidators will automatically exit emergency mode and begin working as normal. If you have disabled any users manually on the revalidators, you must do so again on the PC, as these changes do not automatically update the PC.

Note: It is imperative that the Emergency Password be remembered. There is no alternative way to enter emergency revalidation if the password is forgotten, and your user keys will have no way of being updated.

Check-Out Warning

The system can warn you if you are about to perform a New Guest Check-In for a room that has not Checked-Out. If you would like to use this feature, select CheckOut Warning on the configuration Menu. If the feature is active, there will be a check mark next to the menu item. To deactivate the feature, click again and the check mark will disappear.

PMS Enabled

If your hotel has a Property Management System that is interfacing to Onity, the PMS Enabled item on the Configuration menu must be checked. To change the setting, simply click on the menu item.

Show PMS Communications

When troubleshooting a connection with a PMS, it is often useful to see the data that flows between the systems. The Show PMS Communications window does this. All of the valid commands that the system receives and all of the responses it sends to the PMS are displayed here.

76 • Software - HT24W / HT28 Smart Onity HT24W / HT28 Smart

Hardware

HT24W / ADVANCE (Magnetic) System Components

HT24 Magnetic Stripe Lockset

Onity HT24W / HT28 Smart Hardware • 77

1. Rear View 8. Battery Access Cover

2. Side View 9. Battery Access Cover Screw

3. Front View 10. Portable Programmer Connection

4. Privacy Indicator Connection 11. Mounting Posts

5. Clear Button 12. Spindle

6. Light Indicators 13. Escutcheon Screws

7. Card Insertion Slot 14. Back Cover Screws

[HT24 shown above]

Modes of Operation and Capabilities – HT24 Lock and ADVANCE Magnetic stripe lock

• Standard Guestroom

Mode / Suite Mode The standard operation of an ADVANCE magnetic stripe lock / HT24 lock is normal guest room mode. In this mode, a single guest card code is allowed to enter along with any selected master cards. To gain access, the card must have the proper site code, the correct card code, any applicable authorization, and be within the activation and expiration dates.

[ADVANCE (Magnetic Stripe lock )]

• Foyer Mode

A foyer lock does not keep an audit trail or card codes. To gain

78 • Hardware Onity HT24W / HT28 Smart

access, the card must have the proper site code, any applicable authorization, and be within the activation and expiration dates.

• Selective Mode

The selective lock is a combination of corridor and back-of-house locks found in ADVANCE magnetic stripe lock / HT24 systems. Essentially, a selective lock is a freely keyed lock that can accept as many as 250 users with an audit trail, or 500 users without (when equipped with the HT28 or HT24F locks). Guest room keys and staff cards can be set to have access in the locking plan. To gain access, the card must have the proper site code, the correct card code, any applicable authorization, and within the activation and expiration dates.

Automatic Code Change – ADVANCE magnetic stripe lock / HT24 Lock

The most important feature of the Onity electronic lock is that it changes its code automatically for each new guest that checks into the room. Each new guest card used in a lock will automatically void the previous guest card.

In a similar manner, the lock will also accept a new master card. Any new master card used in a lock will automatically void the previous master card.

Battery Operation – ADVANCE magnetic stripe lock / HT24

Onity locks are powered by 4 AA size alkaline batteries. These batteries are expected to last between 2 and 4 years, depending on a number of factors. Factors that can shorten battery life are:

• The freshness of the batteries when they are purchased.

• The number of transactions per day.

• Extreme cold weather.

• Battery quality.

Onity recommends the use of major brand batteries in the locks, such as Energizer, Duracell, and Panasonic batteries. In installations where the lock will be subjected to extremely cold temperatures, use 4 AA size Lithium batteries. Both Alkaline and Lithium batteries may be purchased through Onity.

A low battery indication is given to staff cards for approximately one month prior to the batteries being completely dead. The hand-held Portable Programmer can also be used to check the level of the batteries.

Audit Trail – ADVANCE magnetic stripe lock / HT24 Lock

Onity locks use non-volatile memory to store a record of the most recent openings. The Onity HT24 lock records the last 100 openings. This means that the locks will not lose the audit trail, even if the batteries are removed. Reading the lock will produce a list of all cards used in the lock and the date and time they were used.

Real Time Clock – ADVANCE magnetic stripe lock / HT24 Lock

The Onity lock circuitry contains a "real time" clock. This means that the lock is able to determine if a card should be admitted based not only on the code of the card, but also the date and time.

Onity HT24W / HT28 Smart Hardware • 79

Daylight Savings Time Change – ADVANCE magnetic stripe lock / HT24 Lock

With the software, Onity locks can be loaded to automatically change for Daylight Savings Time. The lock will remember the date of the next change. This means that the lock must be loaded twice each year with the date of the next change.

Panic Operation – ADVANCE magnetic stripe lock / HT24 Lock

Onity locks feature panic retraction of the deadbolt from inside the guestroom. Operation of the lever from inside the guestroom retracts both the deadbolt and the latch, fulfilling the requirements of various building cod es, life safety codes, and the ADA.

Magnetic Cards

The standard Onity magnetic keycard is an ISO standard three-track, low-coercivity, flush mount magnetic stripe keycard. The card complies with the ABA requirements for keycard dimensions and materials. The Onity information is encoded on track three in an encrypted and proprietary format, leaving tracks one and two open for use in another system, such as a point-of-sale system.

The card is re-usable. When the card is re-encoded with new information, the previous information is destroyed, much like taping over an old movie on videotape.

If the card becomes dirty, scratched, or cracked, you must discard it. Dirty cards can contaminate the heads in the locks and encoding equipment which will result in those units requiring more maintenance. Scratched cards may not operate reliably. Cracked cards might break off inside the locks or encoding equipment, again requiring immediate maintenance and causing inconvenience to your guests.

Replacement keycards are available from Onity in both a generic format and with custom graphics. Replacement keycards may also be purchased from another vendor who can guarantee adherence to the ISO standards and the quality of the card. As a benchmark indicator of keycard vendors, Onity rejects cards from over 90% of the keycard vendors because of poor quality.

Card Care – Magnetic Card

Magnetic cards can be re-used many times without affecting the card. There are a few precautions that can extend the life of the cards even further.

• Make sure the cards are clean. This is very important because dirt and

grime can scratch the surface of the magnetic stripe affecting the ability of the lock to read the information. Dirty cards can also cause damage to the reader of the lock and the encoding equipment.

• Make sure the cards are flat. The lock cannot read a card that has been

folded or creased.

• Keep the cards away from magnets. Because the information is

encoded on a magnetic stripe, magnets can destroy the data. Direct contact with a small refrigerator magnet will erase all or part of a card.

In some instances powerful motors, such as the kind that drive some elevators, can damage cards that are stored nearby.

80 • Hardware Onity HT24W / HT28 Smart

• Throw away worn out cards. Eventually any card will become worn

out. The magnetic material will become thin and the information cannot be properly encoded on the card.

Onity HT24W / HT28 Smart Hardware • 81

HT24 Card Readers

HT24 Off-line readers

Off-line readers are stand-alone units that do not require connections to a central computer. The off-line readers do require a 12-volt DC power supply to operate. The off-line reader acts as a switch to control an electrical locking device, such as an electric strike, magnetic lock, automatic door, or gate operator. In all other regards, the off-line reader behaves like the stand-alone lock. The off-line reader can operate in three modes – Standard mode, Selective mode, and Foyer mode.

• Standard Guestroom Mode / Suite Mode

The reader is declared as a door to a single room or suite. The reader will only open to master cards or cards made specifically for its room designation and will store the last 500 events.

• Selective Mode

The reader will recognize the individual codes for up to 1000 cards. If there are 250 cards or less with access assigned, the reader will record the last 500 events. If there are more than 250 cards, then no audit trail will be kept by the reader.

• Foyer Mode

The reader is declared as a common entrance door for a section of the property. The reader will check the card for valid site data, proper authorizations (if any), valid time shift, and expiration date. If the card meets these criteria, then the reader will allow access to the property.

Off-line readers can be set up to perform actions automatically. At pre-specified times, the reader may lock and unlock the door it controls. As an example, the reader may be programmed to unlock the lobby doors at 6:00a.m. and lock the lobby doors at 11:00p.m. Cards with the office attribute may also be used to toggle the off-line reader from locked to unlocked, and back again.

HT24 On-line readers

On-line readers are devices that are connected to the front desk main console for instantaneous update and audit capability. Each reader is connected to a controller, which in turn is connected through the Onity HTCOM network to the front desk main console. All Check-In and Check-Out information is immediately relayed to the reader, so that access privileges can be granted or denied on a minute-by-minute basis.

82 • Hardware Onity HT24W / HT28 Smart

The on-line reader acts as a switch to control an electrical locking device, such as an electric strike, magnetic lock, automatic door, or gate operator. If the locking device requires 12VDC power, and draws less than one Amp of cur rent, the internal power supply of the reader control unit may be used to power the locking device.

The on-line reader has a much larger capacity for data than the stand-alone locks. The on-line reader can recognize the codes for up to 8000 rooms and masters, and will store the last 8000 openings. If communication with the front desk console is interrupted, the on-line controller continues operating normally with the last access data received from the front desk console. Once communications are restored, the front desk console will update the on-line reader with any changes made during the interruption.

The on-line reader has a feature called anti-passback. This feature allo ws c onnect i o n of a second reader to the controller. The second reader is used to record exits. Antipassback only allows cards to re-enter an area if the card was used to exit the area. As an example, if an on-line reader was used to control the gates in a parking deck, users may freely enter the deck the first time. Once they use their card to exit the deck, they may re-enter at a later time. However, if they were to enter the deck, then give the card to a friend to allow them to park in the deck, the card will not allow the second entry, because no exit has been recorded. This feature is optional; it is not active unless requested at the time of setup.

Encoders

Encoders are used to create working guestroom and master cards for your Onity locks. They can operate with a Property Management system or directly from the software. There are several varieties of encoder available from Onity, each with different features, but they all serve the same basic purpose.

HT22 Encoder

The HT22i insertion encoder is a single-track manual insertion encoder. No information can be encoded on track 1 or 2. When use d wi t h the HT2 4 W/ HT28 system, the HT22i insertion encoder is controlled directly by a PC or through HTCOM in a PMS network. In addition, the HT22i can use the onboard display and keypad to function as a terminal on the HTCOM network. From an HT22i in terminal mode, users can create new keys and perform other transactions directly with only one PC acting as the server. Refer to the section of this manual about Terminals for details.

The HT22M has an internal 3-track motorized encoding deck with integrated smart card encoder. This deck is capable of encoding HICO, LOCO, and Smart cards. This encoder can encode information on all 3 tracks of a magnetic stripe card when connected to the PC based system.

HT22 Display and keypad

The display on the HT22 encoder provides instructions and messages to the front desk operator. The eight-line display is back-lit when messages are displayed for easy viewing. The characters on the display can be made lighter or darker by adjusting the contrast knob under the left rear ledge of the unit.

Onity HT24W / HT28 Smart Hardware • 83

HT22 Connections

The DB9 connectors (8 and 9) are used to connect the encoder to the communication distributor through the HTCOM network

1. Not Used With This System 6. On/Off Switch

2. HTCOM Connection – AB Format 7. N ot Used Wi t h This Sy stem

3. Firmware Update Connection 8. HTCOM Connection

4. 12VDC Power Input 9. HTCOM Connection

5. Strain Relief

HT24+ Motorized Encoder

The Onity motorized encoder is a three-track magnetic stripe card encoder. It records Onity information in a secure proprietary format on track 3 and can encode information in ISO standard format for other systems on tracks 1 and 2. This

84 • Hardware Onity HT24W / HT28 Smart

information can be entered by the desk clerk at the time of check-in or it can be specified by the Property Management System. Limited default information, including room number and expiration date, can also be encoded on track 1 or 2.

The Onity motorized encoder can be controlled by a PC running the software as a server or as a workstation. The motorized encoder can also be controlled through HTCOM in a PMS network.

• Light Indications

The red LED (1) is illuminated when the unit is turned on

The green light (2) is illuminated when the encoder is waiting for a card to be inserted for reading or writing. Once the card is inserted, this LED will go out.

The other red light (3) is illuminated when the encoder returns the card after finishing a read and/or write operat i on.

• Switches

The red power setting switch (7) is used to select the type of power that is being supplied at the site; either 115VAC or 220VAC. Installations within the United States will use the 115VAC setting. For information about the power supplied to your property, please contact your local electric utility company.

The Power switch on the back of the unit (11) is used to turn power to the unit on or off. Inside the switch housing is a small compartment that contains the main power fuse and one spare.

If you have the High Coercivity model, the encoding mode selector switch (12) is used to select either High Coercivity or Low Coercivity encoding. High Coercivity encoding uses either 2750 Oersted or 400 0 Oersted magnetic stripe cards. Low Coercivity encoding uses 300 Oersted magnetic stripe cards.

• HT24+ Connections

The DB9 connectors (9 and 10) are used to connect the encod er to the communication distributor through the HTCOM network.

Onity HT24W / HT28 Smart Hardware • 85

1. Red Light (Power) 7. Power Selection Switch – 110/220 V AC

2. Green Light (Begin Operation) 8. Rear Ejection Port

3. Red Light (Operation Complete) 9. HTCOM Connection

4. Card Insertion Slot 10. HTCOM Connection

5. Clear Button 11. On/Off Switch and Fuse

6. Card Encoding Unit 12. Encoding Mode Selector – HiCo/LoCo

86 • Hardware Onity HT24W / HT28 Smart

HT28 / ADVANCE Dual Smart System Components

HT28 Dual / ADVANCE Dual Technology Lockset

1. Rear View 8. Battery Access Cover

2. Side View 9. Battery Access Cover Screw

3. Front View 10. Portable Programmer Connection

4. Privacy Indicator Connection 11. Mounting Posts

5. Clear Button 12. Spindle

6. Light Indicators 13. Escutcheon Screws

7. Card Insertion Slot 14. Back Cover Screws

[HT Dual shown above]

Onity HT24W / HT28 Smart Hardware • 87

[ADVANC E Dual sh ow n]

Modes of Operation and Capabilities HT28 Dual / ADVANCE Dual

• Standard Guestroom Mode / Suite Mode

The standard operation of an HT28 Dual / ADVANCE Dual lock is normal guest room mode. In this mode, a single guest card code is allowed to enter along with any selected master cards. To gain access, the card must have the proper site code, the correct card code, any applicable authorization, and within the activation and expiration dates.

• Foyer Mode

A foyer lock does not keep an audit trail or card codes. To gain access, the card must have the proper site code, any applicable authorization, and within the activation and expiration dates.

• Selective Mode

The selective lock is a combination of corridor and back-of-house locks found in HT24 systems. Essentially, a selective lock is a freely keyed lock that can accept as many as 250 users with an audit trail, or 500 users without. Guest room keys and staff cards can be set to have access in the locking plan. To gain access, the card must have the proper site code, the correct card code, any applicable authorization, and within the activation and expiration dates.

Automatic Code Change – HT28 Dual / ADVANCE Dual

88 • Hardware Onity HT24W / HT28 Smart

In a similar manner, the lock will also accept a new master card. Any new master card used in a lock will automatically void the previous master card.

Battery Operation – HT28 Dual / ADVANCE Dual

Onity locks are powered by 4 AA size alkaline batteries. These batteries are expected to last between 2 and 4 years, depending on a number of factors. Factors that can shorten battery life are:

• The freshness of the batteries when they are purchased.

• The number of transactions per day.

• Extreme cold weather.

• Battery quality.

Audit Trail – HT28 Dual / ADVANCE Dual

Onity locks use non-volatile memory to store a record of the most recent openings. The Onity HT28 Dual / ADVANCE Dual records the last 500 openings. This means that the locks will not lose the audit trail, even if the batteries are removed. Reading the lock will produce a list of all cards used in the lock and the date and time they were used.

Real Time Clock – HT28 Dual / ADVANCE Dual

The Onity lock circuitry contains a "real time" clock. This means that the lock is able to determine if a card should be admitted based not only on the code of the card, but also the date and time.

Daylight Savings Time Change – HT28 Dual / ADVANCE Dual

Panic Operation – HT28 Dual / ADVANCE Dual Onity locks feature panic

retraction of the deadbolt from inside the guestroom. Operation of the lever from inside the guestroom retracts both the deadbolt and the latch, fulfilling the requirements of various building codes, life safety codes, and the ADA.

Onity HT24W / HT28 Smart Hardware • 89

Smart Cards

In addition to traditional magnetic stripe cards, the HT28 lockset will read and write to microprocessor cards and memory cards. Smart cards can store a great deal more data than magnetic stripe cards, and magnets or small scratches that will destroy the information on a magnetic card cannot damage smart cards.

A variety of smart cards are available on the market today and all of them have different features and capabilities. The Onity HT28 Smart system can work with several different types of smart cards and memory cards – each with its own features and costs. The section below offers a brief description of the cards offered and approved by Onity.

Memory Cards

Memory cards, like magnetic cards, can be freely written or read. Data on the card is not password protected. Because of the lack of special security features, memory cards are usually less expensive than microprocessor cards. It is for this reason that memory cards should only be used for guest cards, NE VER for staff cards.

Microprocessor Cards

Microprocessor cards are really 'smart' cards. They are equipped with a tiny microprocessor chip that can perform fairly complicated tasks such as password protection and data encryption. Microprocessor cards can typically handle a much larger amount of data than memory cards. Microprocessor cards are the only cards that should be used for staff cards.

Card Care – Smart Card

Smart cards have the benefit of having powerful electronics in a convenient package, and they should last for many uses. However, cards may become damaged quickly without proper care. A smart card is a small computer and needs to be treated with reasonable care.

• Make sure the cards are clean. Dirt and grime can scratch the gold

colored contacts on the card. If the readers and encoders cannot make proper contact with the card, no data can be transferred.

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• Make sure the cards are flat. The contacts of the card can become loose

or completely separated from the plastic if the cards are bent excessively. . For example, storing the card in an overstuffed wallet and then sitting on the wallet will cause damage over time.

• Keep the cards away from static electricity. Although the internal

electronics of smart cards are well protected from the elements, there is a chance that static electricity will damage the card. This is, after all, a very tiny computer inside the card.

• Do not keep the smart card on a key chain with metal keys. The metal

keys may damage the chip by constantly rubbing against it.

• If the card is used constantly throughout the day, consider the use of a

neck lanyard with a plastic pouch for the card. This will keep the card close and handy for quick use, and also protect it at the same time.

• Educate the cardholder. Each cardholder needs to be educated on the

proper care of the smart card to avoid misuse and damage to the card.

Note: Magnets cannot damage or erase smart cards.

Smart Card Encoder

If using the HT22M encoder, there is no need for additional equipment to encode the Smart Cards. If using the HT22i encoder, an additional piece of equipment is needed to allow for the encoding of the smart cards.

The HT22i insertion encoder uses an external encoder to encode smart cards.

Connections – External Smart Card Encoder

The external encoder connects to the RS-232 port on the rear of the HT22i encoder.

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Power Requirements for the External Smart Card Encoder

The external encoder requires a separate 5 VDC power transformer. The transformer plugs into the DB9 connector at the rear of the HT22i.

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Encoding Smart Cards

Smart cards can hold a very large amount of data, so the encoding process is longer than with magnetic cards. The security features used by microprocessor cards can also lengthen the encoding time. Overall, the time to encode a smart card is still only a few seconds.

Because of the memory structure of smart cards, brand new cards require an initialization process to claim an area of memory for use by Onity. This process, called personalization, may take a few seconds.

If using the HT22M encoder, the process for encoding the smart card is the same as for encoding the magnetic stripe cards. Insert the smart card into the encoding deck of the HT22M with the chip facing up.

If using the external smart card encoder, the cards are inserted into the external encoder as shown in the picture below, with the gold contacts facing the GCR410 logo.

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HT Proximity, HT RFID and Advance RFID™ System Components

HT RFID (left) and

Lock Configurations

Five operating configurations are availabl e for the ADV A NC E RF ID , H T RFID andHT Prox lock:

• Room (Standard)

When the lock is programmed as a standard room lock, a single guest code is allowed to operate the lock as well as any valid master keys. To gain access to the room, the key must have a valid site code, room or master code, any applicable authorizations & overrides, be within the date and time restraints.

In this mode, any new guest key will void the previous guest key; and any new master key will void the previous master key of the same type.

The type of users that may be configured in the keying section of the setup program to access this type of lock are Masters only.

ADVANCE RFID (right) Lock

• Suite and SubSuite

The ADVANCE RFID, HT RFID and HT Prox locks can be specially configured to work together to secure a suite of rooms. Within a suite,

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Onity HTRFIDMFR01 Users Manual

Specifications and Main Features

Frequently Asked Questions

User Manual