Onity HT22 User Manual

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Onity, Inc.

HT22 Users Manual

Version 10.0

Published October 2009

Contents

Introduction 1

Company History 1 Benefits of HT22 System 1

System Components 3

Locks 3 Keycards 3 Portable Programmer 4

Function Keys 4 Cable 5

HT22 Encoder 5

Main Encoder 6 Terminal 6 Regular Encoder 6 Keypad Definitions 7 HT22 Styles 10

Cables 10 Spare Card System 10 Printer 11

Optional Components 13

Off-line Wall Reader 13 On-line Wall Reader 13 Card Identifier 14

Training Materials 15

Using The HT22 System 17

Training Set Up 17

Connections 17

Connecting Additional Encoders 19

Connecting the Portable Programmer 21

Connecting the Printer 21

Programming the Lock 22 Front Desk Operations 24

Log-On Screen 24

Menu Overview 24

New Guest Check-In 25

Single Room Card 25 Multiple Room Card 28

Copy of a Guest Card 32 Guest Check-Out 34 Single Opening Card 35 Read Card 37 Rooms Information 38 Read and Erase Card 39

What To Do If… 40

Guest Loses a Keycard 40 Guest Wants Additional Card 40 Guest Key Does Not Work 40 Encoder Warns “Room Occupied” 41 Guest Requests Limited Access Card 41 Guest Wants New PIN for Safe 42

Management/Security Functions 43

Staff Key Management 43

Master Users List 44

Add a New Master User 45

Edit a Master User 48

Delete a Master User 52

Encode a Master Card 53 Change Master Code 55 Master Canceling Card 57 Safes Emergency Card 58

Special Cards 60

Diagnostic Card 60 Canceling Card 61 Blocking Card 63 Programming Card 64 Spare Cards 66

Security Functions 67

Operators List 68

Operator Levels 68

Adding a New Operator 70

Editing a System Operator 72

Deleting a System Operator 74 Auditor 75 Locks Audit Trail 80 On-Line Audit Trail 84

Configuration Settings 86

Set Date and Time 86

Language 89

Check-Out Warning 89 Auto Log-Off Time 90 Enable Master Copy 91 Masters Exp. Hour 92 Modify Masters Exp. 92

What To Do If… 92

Staff Key is Lost 92 Staff Key is Broken 93 New Employee is Hired 93 Employee is Terminated 94

Maintenance Functions 95

Maintenance Menu 95

Room Out of Service 95 Make Back-Up 97

Adding/Updating Back-Up 97

Deleting a Back-Up 98

Communication Menu 99

Load Portable Programmer 100 Peripherals 103

Initializing a Peripheral 103

Updating a Peripheral 105

Changing Mode of a Workstation 106 Initialize Modem 108 Set RS-232 BAUD Rate 109 Export Program 110

Using the Portable Programmer 110

Batteries 111 Connecting to the Lock 111 Connecting to the HT22 111 Function Keys on the PP 112 Menu Choices 113

Update 113

Read Openings 114

Test 115

Initialize 116

Open 117

Daylight Savings Time 118

HT24 Lock Operation 118

Automatic Code Change 118 Battery Operation 118 Audit Trail 120 Real Time Clock 120 Panic Operation 120 Using the HT24 Lock 121 Modes of Operation 122

What To Do If… 123

Lock Needs to be Replaced 123 Room Removed for Maintenance 124 Key Will Not Open a Lock 124

System Maintenance 125

Preventative Maintenance 125

Locks 125 Keycards 127 Encoders 128 Using the Spare Card System 128

Troubleshooting 130

Lock 130 Keycard 133 Portable Programmer 134 Encoder 134 PMS Interface 134 Basic Wall Reader 135

Setting Up the System 139

Equipment Setup 139

Location of Encoders 139 Running the Cables 140 Connecting the Equipment 140 Connecting Additional Encoders 142 Connecting the Portable Programmer 144 Connecting the Printer 144

Other Tasks 145

Programming the Locks 145 Set Up and Encode Staff Keys 146 Set Up System Operators 146 Control of Portable Programmer 146 Control of Spare Card System 146

How To Contact Onity 147

Technical Support 147 Product Warranty 148 After-Market Sales 148 Keycards 149 Additional Door, Access Systems, Spares 149 Extended Warranty 149 On-Site Lock Tune-Up Programs & Upgrades 150 Safes 151

List of Illustrations

Rear Panel Connections 18, 141 Power Connection 19, 142 Terminating Resistor Switch 20, 143 HTCOM Cable Connection 21, 144 Connecting the Portable Programmer 21, 144 Connecting the Printer 22, 145 Portable Programmer Connections 112 Lock Components 121

About Onity

Introduction

Onity is the leading international provider for electronic locking systems and offers integrated technological solutions and services for the hospitality industry, including electronic in-room safes, CCTV surveillance systems by Philips and Senercomm energy management products. Including manufacturing operations in Spain, Mexico and the U.S., Onity has an extensive sales and service network that spans the globe. With innovative products specially designed to meet the needs of the hospitality industry, Onity continues to provide technological advancements in real-world applications.

Our locks can be found on 2,000,000 doors in 12,000 hotels spanning 115 countries around the globe. The reputation for reliable products, superior manufacturing and quality control standards – all backed by a deep commitment to customer service and support – have made Onity the world leader in electronic locking systems.

Benefits of HT22 System

Easy to learn. Easy to use. Versatile. Reliable. The HT22 offers everything you need in an electronic locking system. The HT22 is designed for small-sized to medium-sized properties up to 500 rooms. Its many features include direct Property Management System (PMS) interface without requiring a PC, leaving you more room at your front desk.

Introduction - 1

The HT22 is a powerful management system whose technology practically eliminates encoding errors while providing 24/7 support. All Onity products are backed by our Worry-Free Guarantee, further ensuring the reliability of the hard-working HT22. All of which adds up to confidence for you and a safe, secure experience for your guests.

NOTE: When used with Advance RFID deployments, the HT22 encoder must be configured with the HT28w software. Standalone HT22 (without HT28w software) is not supported for Advance RFID deployments.

Introduction - 2

System Components

Locks

Keycards

The HT24 lock is a stand alone magnetic stripe lock that runs on 4 AA alkaline batteries. The most important feature of the electronic lock is that it changes its code automatically for each new guest who checks into the room. Each new Guest Card used in a lock will automatically void the previous Guest Card.

In a similar manner, the lock will also accept a new master card. Any new Master Card used in a lock will automatically void the previous Master Card.

The system uses an ISO standard three-track, lowcoercivity, flush-mount magnetic stripe keycard. The card complies with the ISO requirements for keycard dimensions and materials. The information is encoded on track three in an encrypted and proprietary format, leaving tracks one and two open for use in another system, such as a point-of-sale system.

Advance RFID uses MIFARE-compliant ISO standards-based ultra light or 1K keycard.

System Components - 3

The card is re-usable. When the card is re-encoded with new information, the previous information is destroyed, much like taping over an old movie on videotape.

Replacement keycards are available from Onity in both a generic format and with custom graphics. Purchases from other vendors should be tested by Onity for compatibility.

Portable Programmer

The Portable Programmer (PP) is used to transport information between the lock and the front desk equipment. It can also be used to open a guestroom and to test the functionality of a lock.

When the locks are first installed, the PP is used to initialize each lock to a particular room number, load its table of room codes, and set the internal clock.

The PP uses four AA batteries which are expected to provide about 50 hours of use. If the display is not visible, the batteries must be replaced.

System Components - 4

Function Keys on the PP

ON/CLR (red)

The ON/CLR key turns the PP on. It also is used to clear or abort an operation and return to the menu.

OFF

The OFF key turns the PP off. The PP will turn itself off after about 30 seconds of inactivity.

The MENU key selects the various menu choices. Each time you press the MENU key it will advance to show you the next menu choice.

TX (green)

The TX key is the "transmit" or "GO" button. It is used to start the communication with the lock once the correct menu selection has been made.

UP & DOWN arrows

The UP and DOWN ARROW keys scroll through the options within a menu choice. For example, if you have used the MENU key to select the UPDATE menu, then the UP and DOWN ARROW keys will allow you to select the proper door to be updated.

Cable

The portable programmer comes with a 6-ft DB9 male to DB9 male “HTCOM” cable. This cable is used to connect the Portable Programmer to the HT22 encoder.

HT22 Encoder

The HT22 is a powerful front desk check-in system that does not require a PC. Through the use of an easy-touse keycard encoding unit you can manage up to 500 doors, 100 operators and 250 master users. The HT22 offers direct Property Management System (PMS) interface capabilities and can be configured with up to eight encoding stations to allow for rapid check-in in high-volume properties.

The HT22 is based on stand-alone technology, so no wiring to the locks is required. The front desk communicates with the electronic locks through the use of the PP. Once a lock is originally programmed, each new guest keycard will automatically void the previous guest keycard, automatically re-keying the lock. The locks store the last 100 valid openings in non-volatile memory, allowing you to retrieve an accurate record of individuals who have been in a room in the event of a reported incident.

System Components - 5

The entire HT22 system has been designed to offer a simple way to enhance property control on a door-bydoor and person-by-person basis.

The HT22 may be used in three different modes of operation – Main Encoder, Terminal, and Regular Encoder.

Main Encoder

In all HT22 systems, one encoder is designated as the Main Station, or HT22 server. This encoder contains all of the data for the property. Other HT22 encoders may be attached to a main encoder, but they must be in either terminal or regular encoder mode. The main encoder can be used to perform all reception and management functions of the HT22 system. The main encoder is also used to load the PP, and print reports. If you are interfacing the HT22 system with your Property Management System, the connection with that system is made to the Main HT22 encoder.

Terminal

The HT22 can be used as a terminal or slave unit to a Main encoder. This allows the hotel to connect up to seven additional encoders to a Main Station for use in front desk reception functions. The terminals may also be used as a back-up for the Main Station. All of the basic reception functions may be performed on a Terminal Mode encoder.

Regular Encoder

The HT22 can be used as a regular encoder with a Main Stations. This mode is used when the Main Station is connected to a property management system (PMS). This allows the property to have an encoder next to each PMS terminal. When the unit is in Regular Encoder mode, the keypad is not active. The regular encoders will encode cards automatically through the reception screens on the PMS.

System Components - 6

Keypad Definitions

The keypad of the HT22 has 25 different keys to allow operator input into the unit. The following list of keys contains a very basic explanation of what each key does.

New Guest

The New Guest key is used to quickly begin encoding a new Guest Card.

Copy Guest

The Copy Guest key is used to quickly make a copy of a registered guest's card.

Check Out

The Check Out key is used to quickly check a guest out of a room.

Read

The Read key is used to quickly read any card in the system.

Exit

The Exit key is used to end processes and log the user off of the system.

Number Keys

The Number Keys are used to enter room numbers, passwords and other data into the system.

* Key

The * key is used to print reports within the report menus.

System Components - 7

CLR (red) – Clear

The CLR key is used to erase an entry, exit a function and answer NO to a choice on the screen.

Enter (green)

The Enter key is used to complete an entry, select an item within a list or answer YES to a choice on the screen.

The Menu key is used to enter the main menu from a function.

Help

The Help key is used to request a pop-up list of choices at different data entry points within the system.

A-Z Letters

The A-Z Letters key is used with the left and right arrow keys to enter alphabetical characters into the system.

System Components - 8

Up Arrow

The Up arrow key is used to scroll up through a list or menu one item at a time.

Down Arrow

The Down arrow key is used to scroll down through a list or menu one item at a time.

Left Arrow

The LEFT ARROW key is used to scroll up through the alphabet, scroll left in the menu headings, scroll up one page at a time in a list or erase the previous character in a data entry field.

Right Arrow

The RIGHT ARROW is used to scroll down through the alphabet, scroll right in the menu headings or scroll down one page at a time in a list.

Display Adjustments

The HT22 encoder has a Liquid Crystal display with a backlight to allow you to easily view the screen from any angle.

[NOTE: Older versions of the HT22 may also have a contrast adjustment knob located on the bottom left of the encoder. Current versions do not have this adjustment.]

HT22 Styles

The HT22 comes in three styles – Insertion (HT22i), Motorized (HT22m), and RFID (HT22P). The magnetic encoders (Insertion and Motorized) both encode information on Track 3 of the magnetic stripe keycard, which is reserved for locking system information. The RFID Encoder encodes information into Sector 1 of a MIFARE card.

Cables

The cable used to connect the encoders should be 18 gauge, two-conductor, twisted-pair, stranded, shielded cable. If the cable is to be run through ceilings or crawl spaces, it should also be plenum rated. The cable should have a DB9 male connector on each end. Within the cable, pins 2 and 3 should be connected straight through; pin 2 on one end is connected to pin 2 on the other end, and pin 3 on one end is connected to pin 3 on the other end. These cables are typically supplied by Onity, but in cases where the distance between encoders exceeds 100ft, or if it is difficult to run the cable, it may be supplied and installed by a local cable contractor. The only difference in this cable and the HTCOM cable that is supplied with the PP is the cable length.

System Components - 9

Spare Card System

The Spare Card system is used as an emergency backup to maintain the hotel’s ability to rent rooms in the event of an extended power outage or complete system failure. It is extremely important to keep a current Programming Card with the Spare Cards at all times. These cards should be located in a secure area where they are easily accessible to the front desk staff in the event of an emergency. Since the locks are battery operated, current Guest Cards are not affected by these issues.

Printer

A standard parallel printer is used to print the reports from the HT22 main station. Onity supplies an ink jet printer to perform these functions.

System Components - 10

Optional Components

Off-Line Wall Reader

Off-line readers are stand-alone units that do not require connections to a central computer. To operate, the offline readers require a 12 volt DC power supply which is supplied by Onity. They are used to control an electrical locking device, such as an electric strike, magnetic lock, automatic door and gate operator. In all other regards, the off-line reader behaves like the stand-alone lock.

The off-line readers are typically configured to allow access to multiple guest keys and Staff Card holders.

On-Line Wall Reader

On-line readers are devices that are connected to the front desk main console for instantaneous update and audit capability. Each reader is connected to a controller, which in turn is connected through the HTCOM network to the front desk main station. All Check-in and Check-out information is immediately

Optional Components - 11

Card Identifier

relayed to the reader, so that access privileges can be granted or denied on a minute-by-minute basis.

The on-line readers are also used to control an electrical locking device, such as an electric strike, magnetic lock, automatic door or gate operator.

The Card Identifier is used by hotels in Point-of-Sale (POS) applications where the property wants to use the Guest Cards to provide services to guests of the property. The Insertion Identifier can read the Guest Card, display the information on the screen and output the same information through a serial port for POS software applications. This information helps the staff at the POS location to determine if the customer is a valid guest and whether or not that guest is allowed to charge the bill to the room.

Optional Components - 12

T raining Materials

In addition to the system components explained above, the following training materials are provided:

• User Manual – The user manual includes the

information on the training video and more detailed explanations of how to use the HT22 system.

• Mounted Sample Lock – The mounted sample

lock is an HT24 lock that is mounted on a demo block for easy use during the training program. This lock is one of the spare locks you purchased with your system.

• Training Video

Training Materials - 13

Using the HT22 System

Training Set Up

Connections

In order to begin the training, it is necessary to set up the system components.

All external connections to the HT22 are made through connectors on the rear panel. The power switch for the unit is located on the rear panel, as shown in Figure 2 on page 18. To turn on the HT22, move the switch toward the word “On” (toward the side of the unit). To turn off the HT22, move the switch toward the word “Off” (away from the side of the unit).

Using the HT22 System - 15

1. Telephone Line Jack

2. HTCOM Connector for

On-line Controllers

3. RS232 Serial Port

4. Power Connector

5. Strain Relief for Power

Cord

Figure 2 – Rear Panel Connections

For the purpose of the training, we will set up the Encoder(s), the PP and the Printer. We will also initialize the Sample Mounted Lock to use throughout the training.

Power Supply

A plug-in power transformer is supplied by Onity. Simply Plug this transformer into the wall outlet or

6. Power Switch

7. Connector for Parallel

Printer

8. HTCOM Connector for

Encoders

9. HTCOM Connector for

PP and Encoders

Using the HT22 System - 16

power strip and connect to the jack labeled 12VDC, as shown in Figure 3 on page 19.

Figure 3 – Power Connection

Connecting Additional Encoders

When configured as a main station, the HT22 can be a file server for up to seven HT22 auxiliary encoders. These encoders are connected in “daisy chain” configuration. Beginning with the main station, each encoder is connected in a continuous string. The first and last encoder in this string must have the terminating resistor set to the ON position, as shown in Figure 4 on page 20. All of the other encoders in the string must have the terminating resistor set to the OFF position. The total length of the string may not exceed 4500 feet.

Using the HT22 System - 17

Figure 4 – Terminating Resistor Switch

To connect several encoders in a network, begin by connecting one end of an HTCOM cable to the 9-pin port on the main station marked HTCOM (CN8). Connect the other end of the HTCOM cable to the 9-pin port marked PP HTCOM (CN9) on the first auxiliary encoder (see Figure 5 on page 21). Connect the next encoder by connecting one end of another HTCOM cable to the 9-pin port marked HTCOM (CN8) on the first auxiliary and connecting the other end of the HTCOM cable to the 9-pin port marked PP HTCOM (CN9) on the second auxiliary encoder. You may continue in this manner until a maximum of eight encoders are connected (seven auxiliary encoders and one main station).

Using the HT22 System - 18

For systems with more than one encoder, the Portable Programmer must be connected to the Main Encoder

Figure 5 – HTCOM Cable Connection

Connecting the Portable Programmer

To connect the PP to the HT22 main station, connect one end of the PP HTCOM cable to the 9-pin connector on the top of the PP, and connect the other end of the cable into the 9-pin connector marked PP HTCOM on the rear panel of the HT22 main station.

Figure 6 – Connecting the Portable Programmer

Connecting the Printer

The HT22 can utilize any standard parallel printer for printing reports. The reports will print on any standard size paper; the unit prompts you to enter the number of lines per page each time you generate a printed report.

Using the HT22 System - 19

For systems with more than one encoder, the printer must be connected to the Main Encoder

To connect a parallel printer to the HT22, connect one end of a standard parallel printer cable to the printer you wish to use. This cable may not exceed 25 feet in length. Connect the other end of the cable to the 25-pin connector labeled PRINTER (see Figure 7 on page 22) located on the rear panel of the HT22.

Using the HT22 System - 20

Figure 7 – Connecting the Printer

Programming the Lock

Now that we have everything connected, we need to program the Mounted Sample Lock to use in the training presentation.

First turn on all of the HT22 encoders. This is done by turning the power switch located on the rear panel of the encoder to the ON position. The encoder(s) will perform some power on testing and then the Enter Password screen appears.

On the Main Encoder, press the 5 key and then press ENTER. (The HT22 system is shipped with a password of ‘5’).

Press the MENU button, then press the Right Arrow button six times until the Communications menu appears.

Turn on the PP by pressing the Red ON/CLR button on the PP.

On the encoder, Press the Enter button. Press Enter at the next screen to accept the Complete

Loading default option. Enter 1111 at the ‘PP Password’ prompt. At the ‘From Room’ prompt, enter 9991 and press

Enter. At the ‘Until Room’ prompt, enter 9991 and press

Enter.

If your system has been configured with ‘Back of House’ locks, you will see the ‘From Door’ prompt. If you see this prompt, press the CLR button on the HT22 Encoder and the HT22 will begin to load the information into the Portable Programmer.

If your system has not been configured with ‘Back of House’ locks, the HT22 will begin to load the information into the Portable Programmer.

When the communication is finished, the HT22 Encoder will display ‘End of Comm’. Press Enter to return to the menu. Press Exit to log out of the system.

The Programmer is now ready to Initialize the Sample Mounted Lock. Plug the round connector from the attached PP cable into the round jack in the bottom of the lock.

Power on the PP by pressing the Red ON/CLR button. Press the Menu button of the PP three times. You will

see ‘4. Initialize’ on the screen. Press the UP arrow until you see ‘9991’ on the screen.

(This will be the only option unless your system has been configured to work with HTCombo safes. In this case, you will have ‘$9991’ as an option in addition to ‘9991’. Make sure to choose ‘9991’)

Using the HT22 System - 21

Press the green TX button on the programmer to initialize the lock as room 9991.

You are now ready to begin the training.

Front Desk Operations

NOTE: all operations which refer to ‘inserting’ the card for encoding are performed on the HT22P (RFID) encoder by presenting the card to the appropriate location on the HT22P, as there is no insertion possible with this encoder.

Log On Screen

A valid password must be entered to access the HT22 system. Each password consists of up to 8 alpha numeric characters. Up to 100 users can be set up to use the HT22 system. To log into the system, simply enter your password and press the enter key. If your password contains letters, press the A-Z Letters key and use the left and right arrows to scroll to the desired letter. When the correct letter is displayed, press the AZ letters key again if the next character of the password is a letter, a number key if the next character of the password is a number, or the enter key if the password is complete. Upon successful login, the new guest option is selected by default. At this point, you may choose to encode a new guest key, press one of the hot keys to perform another common function or press the MENU key to scroll through the menu options. For the purpose of the training, the password is ‘5’.

Using the HT22 System - 22

Menu Overview

The functions of the HT22 system are grouped into a series of menu options. For example, all the functions pertaining to Reception activity are grouped under a menu named Reception. A user can navigate through the menus by pressing the menu key, then using the left and right arrow keys. Grouped under each menu heading are the available functions pertaining to that menu. The menus are: Receptions, Masters, Special

Cards, Security, Configurations, Maintenance and Communications. Use the up and down arrow keys to navigate through the various options available from the menu. The green Enter key is used to select the option.

Not all of the functions are available to all the users. These options are restricted based on password level. Password levels will be covered in detail later in the course.

New Guest Check-in

This function is used when a new guest is to be checked into a room. When the new card is used in the lock, the card of the previous guest will automatically be canceled in the lock. Since this function is the most frequently used, the HT22 defaults to this function when an operator logs into the system.

Single Room Guest Card

To check in a new guest, perform the following steps:

1. Enter your password.

2. Press the ENTER key. If a back-up needs to be

made or updated, the screen will prompt you to take action. Once this process is complete, the screen will display "New Guest Check-In" and prompt you to enter a room number.

NEW GUE ST CHECK IN Room: _

3. Pressing the HELP key will allow you to select the

room number from a list of the rooms in the system. Simply highlight the room number desired in the list, and press the ENTER key to select it.

Using the HT22 System - 23

NEW GUEST CHE CK-IN Room:

4. Once the room number has been selected, press the

ENTER key to continue.

NEW GUE ST CHECK-IN Room: 101

101 102 103 104 105 106

Using the HT22 System - 24

5. If this property offers optional authorizations for the

use of an amenity, such as the use of an in-room safe, you will be prompted to either authorize or deny the use of these items, as shown below:

NEW GUE ST CHECK IN Room: 101

Safe?

ENTER=Yes CLR=No

Press the CLR key to say no or press the ENTER key to authorize the use of the safe.

6. Once the optional authorizations are selected, the

first letter of each selected authorization will appear above the line the requests appeared on, and

the screen will prompt you to enter the number of nights this guest will be staying.

NEW GUE ST CHECK IN Room: 101

Nights: 3

7. Enter the number of nights and press the ENTER

key. The display will convert this number into the actual date of check-out, preceded by the default check-out hour. You may make any changes you wish to the check-out date and time by using the LEFT and RIGHT ARROW keys to move to the appropriate field, and using the number keys to enter the new hour, month, day or year.

NEW GUEST CHECK -I N Room: 101

S hh/mm/dd/yy 14/11/26/98

8. Press the ENTER key. The screen will prompt you to

enter the number of cards required for the guest. You may request up to nine cards.

NEW GUE ST CHECK-IN Room: 101

14:00 11/26/98 Number of Cards: 2

Using the HT22 System - 25

9. Press the ENTER key. The display will prompt you

to insert and withdraw the card.

NEW GUE ST CHECK IN Room: 101

14:00 11/26/98

Insert Card #1

NEW GUE ST CHECK IN Room: 101

14:00 11/26/98

Withdraw Card

10. If more than one card was requested, the screen will

repeat the prompts until all of the requested cards are made. When you are finished making cards, press the MENU key to select another function, or press the EXIT key to log out of the system.

Multiple Room Guest Card

The new guest function of the HT22 allows you to make Guest Cards that will work in up to three guestroom doors. As an example, if a family checked into the hotel, and the parents requested one room for themselves and two more rooms for the children, the cards can be made to work in all three locks. To check in a new guest and allow access to multiple rooms, perform the following steps:

Using the HT22 System - 26

1. Enter your password.

2. Press the ENTER key. If a back-up needs to be

made or updated, the screen will prompt you to take action. Once this process is complete, the

screen will display "New Guest Check-In" and prompt you to enter a room number.

NEW GUE ST CHECK IN Room: _

You may select room numbers

rom a list by pressing the

HELP key.

3. Enter a room number and press the DOWN ARROW

key. The cursor will move to a new line of the display and allow you to enter a second room number.

NEW GUE ST CHECK-IN Room: 101

102

4. Type in the second room number and press the

DOWN ARROW key. The cursor will move to a new line of the display and allow you to enter a third room number.

NEW GUE ST CHECK-IN Room: 101

102 103

Using the HT22 System - 27

5. Press the ENTER key. If this property offers optional

authorizations for the use of an amenity, such as the use of an in-room safe, you will be prompted to either authorize or deny the use of these items, as shown below:

NEW GUE ST CHECK-IN Room: 101

Safe?

ENTER=Yes CLR=No

Press the CLR key to say no or press the ENTER key to authorize the use of each amenity.

6. Once the optional authorizations are selected, the

first letter of each selected authorization will appear above the line the requests appeared on, and the screen will prompt you to enter the number of nights this guest will be staying.

NEW GUE ST CHECK-IN Room: 101

Nights: 3

7. Enter the number of nights and press the ENTER

Using the HT22 System - 28

NEW GUE ST CHECK-IN Room: 101

S hh/mm/dd/yy 14/11/26/98

8. Press the ENTER key. The screen will prompt you to

enter the number of cards required for the guest. You may request up to nine cards.

NEW GUEST CHECK -I N Room: 101

14:00 11/26/98 Number of Cards: 2

9. Press the ENTER key. The display will prompt you

to insert and withdraw the card.

NEW GUEST CHECK -I N Room: 101

14:00 11/26/98

Insert Card #1

NEW GUEST CHECK -I N Room: 101

14:00 11/26/98

Withdraw Card

Using the HT22 System - 29

WARNING: Never make a

copy of a Guest Card if the guest has LOST their card. Make a NEW GUEST CARD to void out a lost card. Inform the guest that all members of his or her party will require updated copies.

10. If more than one card was requested, the screen will

repeat the prompts until all of the requested cards are made. When you are finished making cards, press the MENU key to select another function, or press the EXIT key to log out of the system.

Making a Copy of a Guest Card

This function is used to encode extra cards for an occupied guestroom after the initial check-in procedure. These cards will not affect the use of the current Guest Card.

To encode a copy of a Guest Card, perform the following steps:

1. Enter your password and press the ENTER key.

You may select room numbers

rom a list by pressing the

HELP key.

2. Press the COPY GUEST key. The screen will prompt

you to enter the room number for the new copy.

COPY GUEST CARD Room: 101

3. Enter the room number and press the ENTER key. If

this property offers optional authorizations for the use of an amenity, such as the use of a room safe, you will be prompted to either authorize or deny the use of these items.

Using the HT22 System - 30

COPY GUEST CARD Room: 101

Safe?

ENTER=Yes CLR=No

Press the CLR key to say no or press the ENTER key to authorize the use of each amenity.

4. Once the optional authorizations are selected, the first

letter of each selected authorization will appear above the line the requests appeared on. The screen will display the check-out date and time of the original card. You may make any changes you wish to the check-out date and time by using the LEFT and RIGHT ARROW keys to move to the appropriate field, and using the number keys to enter the new hour, month, day or year.

COPY GUEST CARD Room: 101

S hh/mm/dd/yy 14/11/26/98

5. Press the ENTER key. The display will prompt you

to insert and withdraw the card.

COPY GUEST CARD Room: 101

14:00 11/26/98

Insert Card

Using the HT22 System - 31

COPY GUEST CARD

Room: 101

14:00 11/26/98

You may select room numbers

rom a list by pressing the

HELP key.

Withdraw Card

6. When you are finished making copies, press the

MENU key to select another function, or press the EXIT key to log out of the system.

Guest Check-Out

The check out function is used at the end of a guest's stay to indicate that the room is now vacant and available for use by a new guest. To check a guest out of a room, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the CHECK OUT key. The screen will prompt

you to enter the room number for the guest to be checked out.

CHECK-OUT

Room: _

3. Once the room number has been selected, press the

ENTER key to complete the operation.

4. Press the MENU key to select another function, or

press the EXIT key to log out of the system.

This function is most useful when a guest is checking out of a room early. By performing the check out, the “Room Occupied” warning message will not appear

Using the HT22 System - 32

when a new guest is checked into the room. Also, the key will be disabled in any online exit doors.

Single Opening Card

This function is used to make a card that will work in a guestroom lock only once. The Single Opening Card is commonly used by the hotelier to allow a guest to preview a room, or to allow a vendor to place an item inside of a room. Once the card is used in the lock, it is no longer valid. A maximum of four Single Opening Cards may be made for a single guestroom between new guest check-ins.

To make a Single Opening Card, perform the following steps:

You may select room numbers

rom a list by pressing the

HELP key.

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the DOWN ARROW key three times to select

Single Opening Card.

4. Press the ENTER key. The screen will prompt you to

enter the room number for the Single Opening Card you wish to make.

SINGLE OPENING CARD Room: _

5. Enter the room number and press the ENTER key. If

this property offers optional authorizations for the use of an amenity, such as the use of an in-room safe, you will be prompted to either authorize or deny the use of these items. Press the CLR key to say no or press the ENTER key to authorize the use of each amenity.

Using the HT22 System - 33

SINGLE OPENING CARD Room: 101

Safe?

ENTER=Yes CLR=No

6. Once the optional authorizations are selected, the first

SINGLE OPENING CARD Room: 101

S hh/mm/dd/yy 14/11/26/98

ENTER=Yes CLR=No

Using the HT22 System - 34

7. Press the ENTER key. The display will prompt you

to insert and withdraw the card.

SINGLE OPENING CARD Room: 101

14:00 11/26/98

Insert Card

SINGLE OPENING CARD Room: 101

14:00 11/26/98

Withdraw Card

8. When you are finished making Single Opening

Cards, press the MENU key to select another function, or press the EXIT key to log out of the system.

Read Card

This function is used to identify an unknown card, or to examine the information encoded on the card.

To read a card, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the READ key. The screen will prompt you to

insert the card.

3. Once the card has been read, the screen will display

all of the guest information encoded on the card, such as the authorizations and the expiration date and time. In the example below, the card is for room 101, and it is the original card (not a copy). The card was authorized to operate the guestroom safe, and the card will expire at 2:00 p.m. on November 27, 1998.

Room: 101 Copy #0 Aut: S Exp: 14:00 11/27/98

4. You may read another card by pressing the READ

key. When you are finished reading cards, press the

Using the HT22 System - 35

MENU key to select another function, or press the EXIT key to log out of the system.

Rooms Information

This function allows the property to display the status and availability of all guestrooms.

To view the rooms information, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the DOWN ARROW key five times to select

Rooms Information.

4. Press the ENTER key. The list of rooms will appear

on the screen. Any occupied rooms will be highlighted, and the expiration date and time for the current card will be displayed to the right of the room numbers.

101

103 104 105 106 107 Vacant

5. Press the UP and DOWN ARROW keys to scroll

through the list one room at a time, or use the LEFT and RIGHT ARROW keys to scroll through the list one page at a time.

6. When you are finished viewing the rooms

information list, press the MENU key to select another function, or press the EXIT key to log out of the system.

14:00 11/27/98 23:00 12/24/98

Occupied

Using the HT22 System - 36

The read and erase

unction is used to enhance the hotel’s Express Check-out

unction.

Read and Erase a Card

This function will read a card, erase it and check out the room if the card is still valid. This function is used if a group of cards is left at the front desk by the guests or the housekeeping staff.

To use the READ AND ERASE A CARD function, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the DOWN ARROW key six times to select

READ AND ERASE A CARD.

4. Press the ENTER key. The screen will prompt you to

insert and withdraw the card.

5. The screen will display the specific card information,

including the authorizations and the expiration date and time. The screen will prompt you to press the ENTER key if you want to erase the card, or press the CLR key if you do not want to erase the card.

Room: 101 Copy #0 Aut: S Exp: 14:00 11/27/98

Erase anyway? ENTE R=Yes CLR=No

6. If you choose to erase the card, the screen will

prompt you to press the ENTER key if you want to perform a guest check out, or press the CLR key if you do not want to perform a guest check out.

Using the HT22 System - 37

What To Do If…

Room: 101 Copy #0 Aut: S Exp: 14:00 11/27/98

Make Check-out? ENTE R=Yes CLR=No

7. The screen will prompt you to insert and withdraw

the card. The card is now erased and may be re-used in the system at any time.

8. When you are finished erasing cards, press the

MENU key to select another function, or press the EXIT key to log out of the system.

A Guest Loses a Keycard

If a guest keycard is lost, a NEW GUEST card must be made for each guest in the room who has a key. By encoding a NEW GUEST key, the code of the room lock will be changed which will disable the lost keycard. If the guest had two or more keycards and only one is lost, it is imperative that the remaining keycards be retrieved and re-encoded, or they will not work in the lock once the new card is used.

Using the HT22 System - 38

A Guest Wants an Additional Keycard

To make an additional keycard, use the COPY GUEST function. This will NOT cancel the existing keycard for the room. This is also the function to be used if the guest has left his or her keycard in the room. As long as the key is not lost, it is okay to make a copy.

A Guest Key Does Not Work

If a guest key does not work in a guestroom lock, first use the READ function to determine if the key is valid

and is encoded for the correct room. There are a number a reasons why a guest key will be rejected by the lock, the most common being that the card is either expired or is not valid for the lock it is being tried in. If the key is valid and encoded for the correct room, a staff member needs to determine the reason for the rejection. If the card is invalid, encode the card correctly for the guest only after verifying that the person with the keycard is the current guest occupying the room.

The HT22 Encoder Warns “Room Occupied”

This is a feature designed to help the desk clerk not to double rent the guest room. Note: the HT22 system is not the primary system to be used to determine occupancy. The Property Management System should perform this function. This warning is simply a reminder that a key has been made for the room and it has not yet expired.

A guest wants access to the pool area, but does not want his/her children to access the pool area.

If your pool is accessed through a door with a lock or Wall Reader installed on it, it can be programmed to allow only certain Guest Cards access to the pool. This is accomplished through the use of optional authorizations. If the guest does not want his or her children to have access to the pool, simply do not encode the authorization on the child’s key. Encode the parent’s key(s) using the New Guest function selecting the Pool Authorization, then encode the child’s key using the Copy Guest function and do NOT select the Pool Authorization.

Using the HT22 System - 39

A guest wants to change the PIN code of an HTCombo Safe.

In order to change the PIN Code of an HTCombo safe, a NEW GUEST key must be issued to the guest. In this case, ALL the valid guest keys for that room MUST be re-encoded, otherwise they will stop working in the door.

This operation is not valid with the HT22P Encoder.

Using the HT22 System - 40

Management / Security Functions

Menu Overview / Refresher

In this section we will cover the Masters, Special Cards, Security and Configurations Menus. Remember, to navigate through the menus, press the MENU key and then use the LEFT ARROW and RIGHT ARROW keys to navigate the menus. Use the UP ARROW and DOWN ARROW keys to select the desired menu item.

The functions described in the following sections can be accessed only from the MAIN encoder.

Staff Key Management

In this section you will learn how to encode and use Staff Keys, also known as Master Keys. Each system has be customized to meet the requirements given to Onity in the Keying Request Form. The number and naming of Master Card types will vary from system to system depending on a property’s needs, but almost all systems have a few types in common. These are the EK (Emergency Key) and GM (Grand Master) keys.

The HT22 system is very flexible in the way it handles Master (staff) keys. Each master key type is configured by Onity to open only the doors requested by the property. For example, the EK Card typically opens all

Management / Security Functions - 41

rooms on property, while a Housekeeping Section Card opens only those rooms within the section. Regardless of the configuration, the process is the same for issuing keys to the staff.

Master Users List

This function is used to add or edit the names of the personnel who will use the Master Cards, what level of master they will use, what attributes and authorizations they will have and what times the card will be valid. The HT22 system will allow you to enter up to 250 individual Master Card users. There are three attributes for you to be aware of before continuing:

• Privacy Override – If a staff key is

given the privacy override attribute, this key will open a room even if the guest has set the privacy switch (inside escutcheon thumbturn) to the ON position. We recommend that this attribute be encoded only on the Emergency Key and not to any keys that staff members regularly carry.

Management / Security Functions - 42

• Blocking Override – If a staff key is

given the blocking override, the key will open a room even if that room has been blocked by the Blocking Card.

• Office Function – Setting the Office

Function attribute will allow a card to set a door, such as an office or meeting room door, into the unlocked position indefinitely. This is done by inserting the key into the lock two times quickly. Insert the key again twice to lock the door, taking it out of office mode.

Adding a New Master User

To add a new Master User to the list, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key one time to enter the

Mastering menu.

4. Press the ENTER key to enter the Master Users List.

5. Press the RIGHT ARROW key repeatedly, until

“Add New” is highlighted.

MASTER USERS LIST 001 Aitor Agueda

002 Sam Robinson 003 June Nyde ll 004 Inigo Rosas 005 Roy Wilson Add New

6. Press the ENTER key. The screen will prompt you to

enter the name of the new master user.

Name:

7. Press the A-Z LETTERS key. The letter A will

appear on the screen. You may change this to a different letter by using the LEFT and RIGHT ARROW keys to scroll through the alphabet.

8. To enter the next letter, press the A-Z LETTERS key.

The letter A will appear on the screen to the right of the last character entered. Use the LEFT and RIGHT

Management / Security Functions - 43

ARROW keys to scroll through the alphabet. Continue with this process until the last letter of the name is on the screen.

Name: NOREEN VIT ANZA_

9. Press the ENTER key. A list of the master levels will

appear on the right-hand side of the screen. Use the UP and DOWN ARROW keys to select the master level for this user.

NOREEN VIT ANZA

Master:

EK GM HM FM1

10. Press the ENTER key. The screen will prompt you to

Management / Security Functions - 44

either grant or deny Privacy Override privil eges. Press the ENTER key to allow Privacy Override, or press the CLR key to deny Privacy Override.

NOREEN VIT ANZA

Master: GM

Privacy Override?

ENTE R=Yes CLR=No

11. The screen will prompt you to either grant or deny

Office Function capability to this user. Press the ENTER key to allow the user to place locks in office function, or press the CLR key to deny the user this privilege.

NOREEN VIT ANZA Master: GM Privacy Override

Office?

ENTE R=Yes CLR=No

12. The screen will prompt you to either grant or deny

Blocking Override capability to this user. Press the ENTER key to allow the user to override a Blocking Card, or press the CLR key to deny the user this privilege.

NOREEN VIT ANZA Master: GM Privacy Override Office

Blocking Override ? ENTE R=Yes CLR=No

13. The screen will prompt you to enter a shift number

for this Master User. The shift limits the time that a card will work in the locks to a specific time window. Enter shift number 0 to allow 24-hour access, or refer to your property paperwork to select the appropriate shift number for this user.

Management / Security Functions - 45

NOREEN VIT ANZA Master: GM Privacy Override Office Blocking Override Shift: 0

14. Press the ENTER key. If this property offers optional

authorizations for the use of an amenity, such as the use of a room safe, you will be prompted to either authorize or deny the use of each item. Press the ENTER key to allow the use of the amenity, or press the CLR key to deny the use of the amenity.

NOREEN VIT ANZA Master: GM Privacy Override Office Blocking Override Shift: 0

Safe? ENTE R=Yes CLR=No

15. The screen will indicate that the operation was

Editing a Master User

To edit a Master User’s information, privileges or master level, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key one time to enter the

4. Press the ENTER key to enter the Master Users List.

Management / Security Functions - 46

completed and return to the Master Users List. When you have finished entering the Master Users, press the MENU key to select another function, or press the EXIT key to log out of the system.

Mastering menu.

Press the HELP key to display information about a specific Master User.

5. A list of the Master Card users will be displayed on

the screen. Use the UP and DOWN ARROW keys to select the Master User to be edited.

MASTER USERS LIST 001 Aitor Agueda

002 Sam Robinson 003 June Nydell 004 Inigo Rosas 005 Roy Wilson 006 NOREEN VITANZA

6. Press the ENTER key. The user name will appear on

the screen. You may edit the user name by using the LEFT ARROW key to erase the characters beginning with the last character in the name, then use the A-Z LETTERS key to add the new letters to the user name. You may clear the user name by pressing the CLR key.

Name: Ini go Rosa s_

7. Press the ENTER key. A list of the master levels will

appear on the right-hand side of the screen, and the current level of the user will be selected. Use the UP and DOWN ARROW keys to change the master level for this user.

Management / Security Functions - 47

Inigo Rosas Master:

EK GM HM

8. Press the ENTER key. The screen will prompt you to

either grant or deny Privacy Override privil eges. Press the ENTER key to allow Privacy Override, or press the CLR key to deny Privacy Override.

Inigo Rosas Master: MM

Privacy Override?

ENTE R=Yes CLR=No

9. The screen will prompt you to either grant or deny

Office Function capability to this user. Press the ENTER key to allow the user to place locks in Office Function, or press the CLR key to deny the user this privilege.

Inigo Rosas Mast er : MM

Office?

ENTE R=Yes CLR=No

10. The screen will prompt you to either grant or deny

Blocking Override capability to this user. Press the ENTER key to allow the user to override a Blocking

Management / Security Functions - 48

Card, or press the CLR key to deny the user this privilege.

Inigo Rosas Mast er : MM Office

Blocking Override ?

ENTE R=Yes CLR=No

11. The screen will prompt you to enter a shift number

Inigo Rosas Mast er : MM Office Blocking Override Shift: 0

ENTE R=Yes CLR=No

12. Press the ENTER key. If this property offers optional

Management / Security Functions - 49

Inigo Rosas Mast er: MM Office Blocking Override Shift: 0

Safe? ENTE R=Yes CLR=No

13. The screen will indicate that the operation was

completed, and return to the Master Users List. When you have finished editing the Master Users, press the MENU key to select another function, or press the EXIT key to log out of the system.

Deleting a Master User

To delete a Master User from the list, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key one time to enter the

Mastering menu.

4. Press the ENTER key to enter the Master Users List.

5. A list of the Master Card users will be displayed on

the screen. Use the UP and DOWN ARROW keys to select the Master User to be edited.

6. Press the ENTER key. The user name will appear on

Management / Security Functions - 50

MASTER USERS LIST 001 Aitor Agueda

002 Sam Robinson 003 June Nyde ll 004 Inigo Rosas 005 Roy Wilson 006 NOREEN VITANZA

the screen.

Name: NOREEN VITANZA_

7. Press the CLR key. The name field will be blank.

8. Press the ENTER key. The system will require you to

confirm your wish to delete this Master User. Press the ENTER key to delete the Master User, or press the CLR key to keep the Master User.

ERASE USER

NOREEN VIT ANZA

Are You Sure? ENTE R=Yes CLR=No

9. The screen will return to the Master Users List. When

you have finished deleting master users, press the MENU key to select another function, or press the EXIT key to log out of the system

Encode a Master Card

This function is used to encode the Master Cards for the Master Users that are in the Master Users list. To encode a Master Card for a Master User, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key one time to enter the

Mastering menu.

Management / Security Functions - 51

4. Press the DOWN ARROW key once to select Encode

Master Card.

Press the HELP key to display the information for a specific Master User.

If the master user has already been issued a card, the system will warn you, and ask if you wish to make a copy. Only make a copy if you know where the previous card is.

5. Press the ENTER key. The screen will display a list of

the Master Users entered into the system. Use the UP and DOWN ARROW keys to select the Master User for whom you wish to encode a card.

MASTER USERS LIST 001 Aitor Agueda

002 Sam Robinson 003 June Nyde ll 004 Inigo Rosas 005 Roy Wilson 006 Ivan Aramayo

6. Press the ENTER key. The screen will display the

default expiration date and time. You may make any changes you wish to the expiration date and time by using the LEFT and RIGHT ARROW keys to move to the appropriate field and using the number keys to enter the new hour, month, day or year.

ROY WILSON

7. Press the ENTER key. The screen will prompt you to

Management / Security Functions - 52

hh/mm/dd/yy

14/11/27/98

insert and withdraw the card.

ROY WILSON GM

14:00 11/27/98

Insert Card

ROY WILSON GM

14:00 11/27/98

Withdraw Card

8. When you are finished encoding th e Master

Cards, press the MENU key to select another function, or press the EXIT key to log out of the system.

Change Master Code

This function is used to “rekey” a property if a Master Card is lost or stolen by changing the code of the lost or stolen Master Card. Once this function has been performed, all Master Cards of the same type must be re-encoded with the new information. The old Master Cards of that level will not operate the locks.

To change the master code for a master level, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key once to enter the

Mastering menu.

4. Press the DOWN ARROW key twice to select

Change Master Code.

5. Press the ENTER key. The screen will display a list

of the master levels. Use the UP and DOWN ARROW keys to select the level of the master you need to change.

Management / Security Functions - 53

CHANGE MASTER CODE Master:

EK GM HM FM1

6. Press the ENTER key. The screen will prompt you to

confirm that you wish to change the Master Code for that level of master. Press the ENTER key to change the code for that level of master, or press the CLR key to keep the existing Master Code.

CHANGE MASTER CODE Master: FM1

Are You Sure? ENTE R=Yes CLR=No

7. The screen will return to the list of master levels.

Once a Master Code has been changed, re-encode all of the cards on that level. Using the new cards in the locks will invalidate the old cards. To ensure that all locks are updated with the new code, use the Portable Programmer to update the doors. The Portable Programmer keeps a list of each door remaining to be updated, giving you visual confirmation that every door has been visited and the code has been updated.

Management / Security Functions - 54

When you have finished changing Master Codes, press the MENU key to select another function, or press the EXIT key to log out of the system.

Master Canceling Card

This function is used to cancel a lost Master Card in the locks. When a master is lost, simply encode a Master Canceling Card for that type of master, and insert it into each lock that can be accessed by the lost master. Once the Master Card is canceled in the locks, you may change Master Codes for that level at a later point in time, then re-encode the Master Cards for that level or Master User.

To encode a Master Canceling Card, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key once to enter the

Mastering menu.

4. Press the DOWN ARROW key three times to select

Master Canceling.

5. Press the ENTER key. The screen will display a list

of the master levels. Use the UP and DOWN ARROW keys to select the master level you need to cancel.

MASTER CANCELI NG Master:

EK GM HM FM1

6. Press the ENTER key. The screen will prompt you to

enter the number of Canceling Cards you need. This allows you to encode multiple cards for several individuals to quickly cancel the master in all of the locks. The maximum number of Canceling Cards you can enter is nine. Use the number keys to enter the number of cards you need.

Management / Security Functions - 55

MASTER CANCELI NG Master: FM1 Number of cards: 1

7. Press the ENTER key. The screen will prompt you to

insert and withdraw the card. This will be repeated for each copy of the card you requested.

MASTER CANCELI NG Master: FM1

Insert Card #1

MASTER CANCELI NG Master: FM1

Withdraw Card

8. When you have finished encoding the Master

Canceling Cards, press the MENU key to select another function, or press the EXIT key to log out of the system.

Safes Emergency Card

This function allows you to make a temporary Master Card that will work in conjunction with an existing Guest Card to open a guestroom safe in the event that the guest has forgotten the PIN for the safe. Once the

Management / Security Functions - 56

safe is opened this way, the guest must be given a new Guest Card, and the guest must enter a new PIN to use the safe.

To make a Safe Emergency Master, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key once to enter the

Mastering menu.

4. Press the DOWN ARROW key four times to select

Safes Emergency.

5. Press the ENTER key. The screen will prompt you to

insert and withdraw the card.

SAFES EMERGENCY msaf

Insert Card

SAFES EMERGENCY msaf

Withdraw Card

6. The screen will then return to the main menu. You

may select another function, or press the EXIT key to log out of the system.

This operation is not valid with the HT22P Encoder.

Management / Security Functions - 57

Special Cards

Menu Overview / Refresher

The next menu contains the functions that deal with Special Purpose Cards. Again, this menu can only be accessed from the Main Encoder.

The HT22 system uses special cards to perform various tasks. These cards are the Diagnostic Card, the Guest Canceling Card, the Blocking Card and the cards used with the Spare Card System (Programming and Spare Cards).

Diagnostic Card

This function is used to encode a Diagnostic Card. The Diagnostic Card is a card that is used to check the batteries and read head of a lock. The card is encoded with a low magnetic level and a special code that the locks will recognize. The lock will respond with a quick green light if it is functioning normally, a solid green light and flashing red light if the batteries are low or a delayed red light if the read head is inoperative. The Diagnostic Card will not open any doors.

To encode a Diagnostic Card, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key twice to enter the

4. Press the ENTER key. The screen will prompt you to

Management / Security Functions - 58

Special Cards menu.

enter the number of Diagnostic Cards you wish to make. The maximum number you can enter is 99. Use the Number Keys to enter the number of Diagnostic Cards you wish to encode.

DIAGNOSTIC CARD

Number of cards: 1

5. Press the ENTER key. The screen will prompt you to

insert and withdraw the card.

6. The screen will return to the main menu. You may

select another function, or press the EXIT key to log out of the system.

Canceling Card

This function is used to encode a Guest Canceling Card. The Guest Canceling Card is a card with a special code that will lock the current Guest Card out of a guestroom lock. Once the Guest Canceling Card has been used in a lock, the guest must receive a new Guest Card in order to get into the room.

Using a card with a new code in a lock will void any

revious cards.

To encode a Guest Canceling Card, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key twice to enter the

Special Cards menu.

4. Press the DOWN ARROW key once to select

Canceling Card.

5. Press the ENTER key. The screen will prompt you to

decide if the code of the card should be changed, or if the existing code should be used. Press the ENTER key to change to a new canceling code, or press the CLR key to remain on the same canceling code.

Management / Security Functions - 59

CANCELING CARD Change t o a new code?

ENTE R=Yes CLR=No

6. The screen will display the default expiration time

and date for this card. You may make any changes you wish to the expiration date and time by using the LEFT and RIGHT ARROW keys to move to the appropriate field, and using the number keys to enter the new hour, month, day or year.

CANCELING CARD New

hh/mm/dd/yy

14/11/27/98

7. Press the ENTER key. The screen will prompt you to

enter the number of Canceling Cards you wish to make. The maximum number of Canceling Cards you can enter is nine. Use the number keys to enter the number of cards you need.

Management / Security Functions - 60

CANCELING CARD New

14:00 11/27/98 Number of cards: 1

8. Press the ENTER key. The screen will prompt you to

insert and remove the card. This will be repeated for each copy of the card you requested.

9. The screen will return to the main menu. You may

select another function, or press the EXIT key to log out of the system.

Blocking Card

This function is used to encode a Blocking Card. The Blocking Card is used to take a room out of service for an off season, or to seal a room after a criminal incident. When a Blocking Card is used in a lock, no other card will operate that lock, unless it has the blocking override privilege. The lock is restored to normal operation by using the Blocking Card a second time in the lock.

Using a card with a new code in a lock will void any

revious cards.

To encode a Blocking Card, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key twice to enter the

Special Cards menu.

4. Press the DOWN ARROW key twice to select

Blocking Card.

5. Press the ENTER key. The screen will prompt you to

decide if the code of the card should be changed, or the existing code should be used. Press the ENTER key to change to a new Blocking Card code, or press the CLR key to remain on the same Blocking Card code.

BLOCKING CARD Change t o a new code?

ENTE R=Yes CLR=No

Management / Security Functions - 61

6. The screen will display the default expiration time

BLOCKING CARD New

hh/mm/dd/yy

14/11/27/98

7. Press the ENTER key. The screen will prompt you to

enter the number of Blocking Cards yo u wish to make. The maximum number of Blocking Cards you can enter is nine. Use the number keys to enter the number of cards you need.

8. Press the ENTER key. The screen will prompt you to

9. The screen will return to the main menu. You may

Programming Card

This function is used to encode a Programming Card. The Programming Card is used to enable the Spare

Management / Security Functions - 62

BLOCKING CARD New

14:00 11/27/98 Number of cards: 1

insert and remove the card. This will be repeated for each copy of the card you requested.

select another function, or press the EXIT key to log out of the system

Cards to work in the locks in the event that the Front Desk Card issuing system is completely down. It is very important to keep the Programming Cards and Spare Cards together in a safe place that is accessible to the front desk staff in the event of an emergency, such as an extended power failure in the hotel.

To encode a Programming Card, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key twice to enter the

Special Cards menu.

4. Press the DOWN ARROW key three times to select

Programming Card.

Remember that when you urgently need a Programming Card, you will not have the ability to encode one. Always keep a current Programming Card with the Spare Cards.

5. Press the ENTER key. The screen will prompt you to

decide if the code of the card should be changed, or the existing code should be used. Press the ENTER key to change to a new Programming Card code, or press the CLR key to remain on the same Programming Card code.

PROGRAMMING CARD Change t o a new code?

ENTE R=Yes CLR=No

6. The screen will display the default expiration time

Management / Security Functions - 63

PROGRAMMING CARD New

hh/mm/dd/yy

14/11/27/98

7. Press the ENTER key. The screen will prompt you to

enter the number of Programming Cards you wi sh t o make. The maximum number of Programming Cards you can enter is nine. Use the number keys to enter the number of cards you need.

PROGRAMMING CARD New

14:00 11/27/98 Number of cards: 1

8. Press the ENTER key. The screen will prompt you to

9. The screen will return to the main menu. You may

Spare Cards

Remember that when you need the Spare Cards urgently, you will not be able to encode them.

Management / Security Functions - 64

This function is used to encode Spare Cards. Spare Cards are used in conjunction with the Programming Cards to allow new guests to check in to a room in the event that the Front Desk Card issuing system is completely down. The Spare Cards must be pre-encoded and stored in a safe place that is accessible to the front desk staff in the event of an emergency, such as a power outage.

insert and remove the card. This will be repeated for each copy of the card you requested.

select another function, or press the EXIT key to log out of the system.

To encode Spare Cards, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key twice to enter the

Special Cards menu.

4. Press the DOWN ARROW key four times to select

Spare Cards.

5. Press the ENTER key. The screen will prompt you to

enter the number of Spare Cards you wish to encode. The maximum number that you may enter is 99. Use the number keys to enter the number of cards you need.

SPARE C ARDS

Security Functions

Menu Overview / Refresher

The functions pertaining to system operators and auditing capabilities are contained in the Security Menu. This is the fourth of the seven menus. This menu can only be accessed from the Main Encoder.

Number of cards: 1

6. Press the ENTER key. The screen will prompt you to

insert and withdraw the card. This will be repeated for each of the Spare Cards you requested.

7. The screen will return to the main menu. You may

select another function, or press the EXIT key to log out of the system.

Management / Security Functions - 65

Operators List

This function is used to enter system operators, their passwords and their access levels into the system. The system has a limit of 100 operators. Once you have reached this limit, you must delete old operators within the system in order to add new operators.

A word about Operator Levels

The HT22 system is designed to allow a user to perform only the tasks that are needed. For example, a Front Desk Clerk typically is only allowed to perform basic reception functions while the General Manager or Chief of Security is allowed to perform all the functions available on the system.

The HT22 system can have up to eight password levels arrainged in a hierarchical fashion. For example, any level 2 user can perform all the level 1 functions as well as the level 2 functions. Level 3 can perform the functions of levels 1 and 2 as well as level 3, and so on.

Typically, only five levels are used, with level 5 being able to access all the functions of the system. By default, the password levels are set up as follows:

Function Level Required

Reception Menu

New Guest 1 Copy Guest 1 Check Out 1 Single Opening Card 1 Read Card 1 Rooms Information 1 Read & Erase a Card 1

Masters Menu

Master Users List 5

Management / Security Functions - 66

Encode Master Card 3* Change Master Code 3 Master Canceling Card 1 Safes Emergency 1

Special Cards

Diagnostic Card 1 Canceling Card 5 Blocking Card 5 Programming Card 5 Spare Card 5

Security Menu

Operators List 5 Auditor 3 Locks Audit Trail 3 On-line Audit Trail 3

Configurations Menu

Set Date & Time 3 Language 5 Check-out Warning 5 Auto Log-off Time 5 Enable Mast. Copy 5 Masters Exp. Hour 5 Modify Masters Exp. 5

Maintenance Menu

Rooms Out of Service 5 Make Back-Up 1

Communications Menu

Load P. Programmer 3

Management / Security Functions - 67

Peripherals 1 Initialize Modem 1 RS-232 Baud Rate 5 Export Program 5

* Note: Master Cards have an additional level of security. Each master type can have its own level required to encode that master. For example, an EK key may require a level 5 password to encode it while a Housekeeping Section key may require only a level 3 password to encode. A system operator with a level 3 password can access the Encode Master function, but CANNOT encode the EK key. This operator CAN encode the Housekeeping section key.

The operator levels required can be customized to fit a property’s needs.

Adding a New System Operator

To add a new operator to the system, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key three times to enter

4. Press the ENTER key to enter the Operators List.

5. Press the RIGHT ARROW key repeatedly, until

Management / Security Functions - 68

the Security menu.

“Add New” is highlighted.

OPERATORS LIST 001 Aitor Agueda

002 Steve Lyon s 003 Julia Vila 004 Paul Love 005 Inaki San Jose Add New

6. Press the ENTER key. The screen will prompt you to

enter the operator's name.

Name:

Note: A higher number in the level field allows access to more functions.

7. Using the A-Z LETTERS key, enter the operator's

name.

8. Press the ENTER key. The screen will prompt you to

enter a password for the operator. The password may be up to eight alpha numeric characters.

ARNON ALEX ANDE R Password: _

9. Press the ENTER key. The screen will prompt you to

select the access level of the operator. The maximum number of levels for the system is nine. Most systems only use levels one through five.

Management / Security Functions - 69

ARNON ALEX ANDE R Password: 218UO Level: 5

10. Press the ENTER key to complete the operation. The

screen will return to the Operators List, where you may add another operator. When you have finished adding operators, press the MENU key to select another function, or press the EXIT key to log out of the system.

Editing a System Operator

To edit the information for a System Operator, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key three times to enter

4. Press the ENTER key to enter the Operators List.

Press the HELP key to view an operator’s current level.

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5. Use the UP and DOWN ARROW keys to scroll

6. Press the ENTER key. The operator name will appear

the Security menu.

through the list and select the operator you wish to edit.

OPERATORS LIST 001 Aitor Agueda

002 Steve Lyon s 003 Julia Vila 004 Paul Love 005 Inaki San Jose 006 ARNON ALEXANDER

on the screen. You may edit the operator name by using the LEFT ARROW key to erase the characters, beginning with the last character in the name, then

using the A-Z LETTERS key to add the new letters to the operator name. You may clear the operator name by pressing the CLR key.

Name: Steve Lyons

7. Press the ENTER key. The password field will be

displayed, but the actual password will be hidden. You may edit the password by using the LEFT ARROW key to erase the characters, beginning with the last character in the password, then using the A-Z LETTERS key or the number keys to add the new password. You may clear the password by pressing the CLR key.

Note: A higher number in the level field allows access to more functions.

Steve Lyons Password: ******

8. Press the ENTER key. The screen will prompt you to

select the access level of the operator. The maximum number of levels for the system is nine. Most systems only use levels one through five.

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Steve Lyons Password: 2BMNEWO4 Level: 5

9. Press the ENTER key to complete the operation. The

screen will return to the Operators List, and you may edit another operator. When you have finished editing operators, press the MENU key to select another function, or press the EXIT key to log out of the system.

Deleting a System Operator

To delete a System Operator, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key three times to enter

4. Press the ENTER key to enter the Operators List.

5. Use the UP and DOWN ARROW keys to scroll

6. Press the ENTER key. The operator name will appear

Management / Security Functions - 72

the Security menu.

through the list and select the operator you wish to edit.

OPERAT ORS LIST 001 Aitor Agueda

002 Steve Lyons 003 Julia Vila 004 Paul Love 005 Inaki San Jose 006 ARNON ALEXANDER

on the screen.

Name: Inaki San Jose

7. Press the CLR key.

8. Press the ENTER key. The screen will prompt you to

confirm that you wish to delete this operator. Press the ENTER key to delete the operator, or press the CLR key to keep the operator.

ERASE OPERATOR

Inaki San Jose

Are You Sure? ENTE R=Yes CLR=No

9. The screen will return to the Operators List. When

you have finished deleting operators, press t he MENU key to select another function, or press the EXIT key to log out of the system.

Auditor

This function is used to view the transactions that have occurred on the HT22 console. The HT22 records the last 5000 transactions that have occurred in the system, who made them and when they were made. These transactions may be viewed on the HT22 display, or they may be printed out to a standard parallel printer.

To generate an audit report, perform the following steps:

1. Enter your password, and press the ENTER key.

Management / Security Functions - 73

2. Press the MENU key.

3. Press the RIGHT ARROW key three times to enter

the Security menu.

4. Press the DOWN ARROW key once to select

Auditor.

5. Press the ENTER key. The screen will display a list

of choices as to what operator information should be included in the report.

All operators One operator TESA Service PMS

6. Use the UP and DOWN ARROW keys to select what

operator data to include, and press the ENTER key.

7. If you selected "One Operator" in step 6, the screen

will display a list of the system operators. Use the UP and DOWN ARROW keys to select which operator's transaction you would like to see, and press the ENTER key.

8. The screen will prompt you to enter a starting date

Management / Security Functions - 74

SELECT OPERATOR 001 Ai t o r Agueda

002 Alan North 003 Julia Vila 004 Paul Love 005 June Nydell 006 Inigo Rosas

and time for the transactions, or press the CLR key to get all of the transactions, regardless of the date and time. If you wish to limit the report, use the LEFT and RIGHT ARROW keys to select the date and time fields, and use the number keys to enter new values, then press the ENTER key to accept those values.

Alan North From:

hh/mm/dd/yy

00/11/26/98

CLR=From beginning

9. The screen will now prompt you to select all

transactions, transactions for guestrooms only or nonguest related transactions. Use the UP and DOWN ARROW keys to select a data set, and press the ENTER key.

Alan North From: 00:00 11/26/98

All transactions Guest transactions Non-Guest Transactions

10. If you selected "Guest Transactions" in step 9, the

screen will prompt you to enter the room number you wish to view. You may select all rooms by pressing the CLR key. You may enter a specific room using the number keys, or you may select a room from a list by pressing the HELP key. Once you have selected a room, press the ENTER key to accept that value.

Alan North From: 00:00 11/26/98 Room: _

CLR=All rooms

Management / Security Functions - 75

The lower right-hand corner of the screen displays a counter. The left number is the record displayed; the right number is the total number of records selected.

11. The screen will now prompt you to press any key to

generate the report. Press any key, and the first item in the report will be displayed on your screen. You may scroll through the list one item at a time by using the UP and DOWN ARROW keys. Using the LEFT ARROW key will bring you to the first transaction in the list, and using the RIGHT ARROW key will bring you to the last transaction in the list.

Alan North 14:23 11/26/98 101 #0 Exp: 14:00 11/27/98

* : print 0098/0122

12. If you wish to print the list, press the * key. The unit

will ask how many lines per page your printer will accept. Enter the value and press the ENTER key to print the report (see Auditor on page 75).

13. When you have finished viewing the report, press the

Management / Security Functions - 76

Alan North 14:23 11/26/98 101 #0 Exp: 14:00 11/27/98

Lines per page: 53

MENU key to select another function, or press the EXIT key to log out of the system.

AUDITOR All operators From: Beginning All transactions

Aitor Agueda 14:22 11/16/98 Load P. Programmer Alan North 14:31 11/16/98 101 #0 Exp: 14:00 11/17/98 Alan North 14:31 11/16/98 101 #1 Exp: 14:00 11/17/98 Alan North 17:35 11/16/98 102 #0 Exp: 14:00 11/27/98 Inigo Rosas 17:35 11/16/98 201 #0 Exp: 14:00 11/20/98 Inigo Rosas 17:35 11/16/98 201 #1 Exp: 14:00 11/20/98 Julia Vila 18:01 11/16/98 GM u01 Exp: 13:00 12/31/98 Alan North 18:34 11/16/98 104 #0 Exp: 14:00 11/20/98 June Nydell 08:43 11/17/98 CANCEL Exp: 10:00 11/17/98 Alan North 08:51 11/16/98 101 Check-out June Nydell 09:01 11/17/98 FM1 u23 Exp: 18:00 11/17/98 June Nydell 09:02 11/17/98 FM2 u25 Exp: 18:00 11/17/98 Aitor Agueda 11:24 11/17/98 BLOCK Exp: 14:00 11/18/98 Aitor Agueda 13:07 11/17/98 Load P. Programmer Alan North 16:31 11/17/98 107 #0 Exp: 14:00 11/18/98 Alan North 16:31 11/17/98 107 #1 Exp: 14:00 11/18/98 Alan North 16:35 11/17/98 108 @1 Exp: 14:00 11/19/98 Inigo Rosas 16:35 11/17/98 205 #0 Exp: 14:00 11/18/98 Inigo Rosas 16:35 11/17/98 205 #1 Exp: 14:00 11/18/98 Alan North 16:45 11/17/98 108 #0 Exp: 14:00 11/19/98 Alan North 16:45 11/17/98 109 in multiple Exp: 14:00 11/19/98

Legend: 101 #0 = Room 101 New Guest Card 101 #1 = Room 101 copy #1 108 @1 = Room 108 Single opening 109 in multiple = Room 109 encoded on same card as previous line GM u01 = GM Master for Master User 01 BLOCK = Blocking Card CANCEL = Canceling Card PROGRAM = Programming Card SPARE = Spare Card Safes Emergency = Safes Emergency Card Load P. Programmer = Load Portable Programmer

Management / Security Functions - 77

Locks Audit Trail

This function is used to display or print the audit trail from a guestroom lock or off-line card reader. This data is retrieved from the locks using the PP. See Read Openings on page 114 for instructions on using the Portable Programmer to retrieve audit data from the locks.

To generate a report of lock transactions, perform the following steps:

1. Connect the Portable Programmer and turn it on. See

Connecting to the HT22 on page 111 for instructions on connecting the Portable Programmer to the front desk console.

2. Enter your password and press the ENTER key.

3. Press the MENU key.

4. Press the RIGHT ARROW key three times to enter

the Security menu.

5. Press the DOWN ARROW key two times to select

Locks Audit Trail.

6. Press the ENTER key. The screen will display a list

of the locks that have been read with the Portable Programmer, and the date and time that the locks were read.

7. Use the UP and DOWN ARROW keys to select a

8. The screen will display the room number of the lock,

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LOCKS AU DIT TR AIL 101 11/28 17:51

212 11/28 18:04

lock, and press the ENTER key.

the date and time that the lock was read and the clock date and time at the moment the lock was read. This allows you to see if the time is correct in the lock.

Audit T rail from: 101 Read on: 11/28 17:51 Lock’s clock: 11/28 17:51

The lower righ- hand corner of the screen displays a counter. The left number is the record displayed; the right number is the total number of records selected.

Press any Key

9. Press any key. The first audit will be displayed on the

screen. Use the UP and DOWN ARROW keys to scroll through the list one item at a time. You can use the LEFT ARROW key to go to the first record and the RIGHT ARROW key to go to the last record.

11/16 14:42 New Card 101 #0

* : print 0007/0098

10. If you wish to print the list, press the * key. The unit

will ask how many lines per page your printer will accept. Enter the value and press the ENTER key to print the report (see Audit Trail on pages 83 and 84).

11/16 14:42 New Card 101 #0

Lines per page: 53

11. Press the MENU, CLR or EXIT key to return to the

list of rooms and view another Lock Audit Trail.

12. When you have finished viewing lock audits, press

the MENU key from the list of doors to select

Management / Security Functions - 79

another function, or press the EXIT key from the list of doors to log out of the system.

Management / Security Functions - 80

AUDIT TRAIL FROM 101 Read on: 11/28 17:51 Lock’s clock: 11/28 17:51

11/16 14:25 Link with P.P. 11/16 14:42 101 #0 New Card 11/16 14:45 101 #1 11/16 14:45 101 #0 11/16 20:14 101 #0 11/17 08:31 101 #0 11/17 10:04 11/17 13:12 Link with P.P. 11/20 17:40 101 @1 11/20 17:52 101 #0 New Card 11/20 23:44 101 #0 11/21 10:06 11/21 10:34 Canceling Card 11/21 16:55 101 #0 New Card 11/21 17:04 GM u01 11/21 17:35 Blocking Card Blocks 11/23 11:22 Blocking Card UnBlocks 11/23 11:51 11/23 15:51 11/23 15:51 Spare Card 11/24 10:01 11/24 17:01 101 #0 New Card 11/25 09:53 P.P. opens lock

FM1

FM1 Program Spare Card

FM1

u23

Legend:

Legend: 101 #0 New Card = Room 101 New Guest Card (First use)

101 #0 New Card = Room 101 New Guest Card (First use) 101 #0 = Room 101 guest card (after first use)

101 #0 = Room 101 guest card (after first use) 101 #1 = Room 101 copy #1

101 #1 = Room 101 copy #1 101 @1 = Room

101 @1 = Room 10 1 Single opening #1 GM u01 = GM Master for Master User 01

GM u01 = GM Master for Master User 01 FM1

FM1 u23 = FM1 Master for Master User 23 Blocking Card Blocks = Blocking Card used to block room

u23

Blocking Card Blocks = Blocking Card used to block room Blocking Card UnBlocks = Blocking Card used to unblock room

Blocking Card UnBlocks = Blocking Card used to unblock room Canceling Card

Canceling Card Program Spare Card = Programming Card used to enable Spare Card

Program Spare Card = Programming Card used to enable Spare Card Spare Card = Spare Card used to open door

Spare Card = Spare Card used to open doo Link with P.P. = Portable Programmer used to update door

Link with P.P. = Portable Programmer used to update doo P.P. opens lock = Portable Programmer used to open door

P.P. opens lock = Portable Programmer used to open door

= FM1 Master for Master User 23

= Canceling Card

= Canceling Card used to cancel guest card

used

1 Single opening #1

to cancel guest card

Management / Security Functions - 81

On-line Audit Trail

This function is used to display or print the audit trail from an on-line card reader. This data is retrieved from the locks using the front desk console. The audit trail of the on-line reader will include both valid access entries and invalid access attempts.

To generate a report of on-line lock transactions, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key three times to enter

the Security menu.

4. Press the DOWN ARROW key three times to select

On-line Audit Trail.

5. Press the ENTER key. The screen will display a list

of the on-line locks.

ON-LINE AUDIT TRAIL

6. Use the UP and DOWN ARROW keys to select a

Management / Security Functions - 82

09 Front

10 Parking

11 Fitness

12 Rear

lock, and press the ENTER key. The screen will display the lock name and the current time.

Audit Trail from: Front Read on: 11/28 12:32 Lock’s Clock: 11/28 12:32

Press any Key

The lower right-hand corner of the screen displays a counter. The left number is the record displayed; the right number is the total number of records selected.

7. Press the ENTER key. The first audit will be

displayed on the screen. Use the UP and DOWN ARROW keys to scroll through the list one item at a time. You can use the LEFT ARROW key to go to the first record and the RIGHT ARROW key to go to the last record.

11/16 15:05 New Card 101 #0

* : print 0007/7998

8. If you wish to print the list, press the * key. The unit

will ask how many lines per page your printer will accept. Enter the value and press the ENTER key to print the report.

11/16 15:05 New Card 101 #0

Lines per page: 53

9. Press the MENU, CLR or EXIT key to return to the

list of on-line locks and view another on-line lock audit trail.

10. When you have finished viewing on-line lock audits,

press the MENU key from the list of doors to select another function, or press the EXIT key from the list of doors to log out of the system.

Management / Security Functions - 83

Configuration Settings

Menu Overview / Refresher

The Configuration Menu contains the functions used to set various options for the HT22 system such as the date and time, language, auto log off time, etc.

This menu can only be accessed from the Main Encoder.

Set Date and Time

This function is used to set the date and time in the front desk console. To set the date and time, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key four times to enter

4. Press the ENTER key to enter the Set Time and Date

the Configurations menu.

function. The screen will display the current time and date in the unit. If you do not wish to modify this, press the MENU key to select another function, or press the EXIT key to log out of the system.

5. Press the ENTER key. The screen will prompt you to

Management / Security Functions - 84

SET DATE & TIME MM/DD/YY hh:mm:ss

11 / 26 / 98 13: 09 :14

ENTER: modi fy

enter the current year. Use the number keys to change the year.

SET DATE & TIME MM/DD/YY hh:mm:ss

11 / 26 / 98 13: 09 :14

YY:98

6. Press the ENTER key. The screen will prompt you to

enter the current month. Use the number keys to change the month.

SET DATE & TIME MM/DD/YY hh:mm:ss

11 / 26 / 98 13: 09 :14

MM:11

7. Press the ENTER key. The screen will prompt you to

enter the current day. Use the number keys to change the day.

SET DATE & TIME MM/DD/YY hh:mm:ss

11 / 26 / 98 13: 09 :14

DD:27

8. Press the ENTER key. The screen will prompt you to

enter the current hour. Remember that the system operates with a 24-hour clock (military time), so any entry in the afternoon must be made correctly. As an example, an hour of 1:00 p.m. is entered as 13 hours. Use the number keys to change the hour.

Management / Security Functions - 85

SET DATE & TIME MM/DD/YY hh:mm:ss

11 / 27 / 98 13: 09 :14

hh:13

9. Press the ENTER key. The screen will prompt you to

enter the current minutes. Use the number keys to change the current minutes.

SET DATE & TIM E MM/DD/YY hh:mm:ss

11 / 27 / 98 13: 09 :14

mm:47

10. Press the ENTER key. The screen will prompt you to

11. Press the ENTER key. The screen will display the

Management / Security Functions - 86

enter the current seconds. Use the number keys to change the current seconds.

SET DATE & TIM E MM/DD/YY hh:mm:ss

11 / 27 / 98 13: 47 :14

ss:14

information you have entered. Press the ENTER key to modify the information again, press the MENU key to select another function or press the EXIT key to log out of the system.

Language

This function is used to select the language that the unit will use to interface with the operators. The HT22 can have up to eight different language files stored in the unit.

To change the language the unit is using, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key four times to enter

the Configurations menu.

4. Press the DOWN ARROW key once to select

Language.

5. Press the ENTER key. The screen will enter the

language selection list. Use the UP and DOWN ARROW keys to select the language you wish to use.

LANGUAGE

English (US) French German

anish

6. Press the ENTER key. The unit will return to the

main menu in the language you have selected. Select another function, or press the EXIT key to log out of the system.

Check-Out Warning

This function is used to activate or deactivate the Check-Out Warning feature in the system. The CheckOut Warning will warn the operator when the system shows that the selected room is still occupied. The operator should verify that the room is indeed available prior to continuing with the check-in.

Management / Security Functions - 87

To turn this feature on or off, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

3. Press the RIGHT ARROW key four times to enter

the Configurations menu.

4. Press the DOWN ARROW key twice to select

Check-out Warning.

5. Press the ENTER key. The unit will prompt you to

turn the function on or off.

Check-out Warning?

ENTE R=Yes CLR=No

6. Press the ENTER key to enable this feature, or press

the CLR key to disable this feature. The unit will return to the main menu. You may select another function, or press the EXIT key to log out of the system.

Auto Log-off Time

This function is used to activate and set the amount of time before the unit will automatically log-out an inactive user. The benefit of this feature is that if a user forgets to log out of the system, someone cannot use the previous user’s log-in to perform operations on the console.

To adjust the settings for this feature, perform the following steps:

1. Enter your password and press the ENTER key.

2. Press the MENU key.

Management / Security Functions - 88

3. Press the RIGHT ARROW key four times to enter

the Configurations menu.

4. Press the DOWN ARROW key three times to select

Auto Log-off Time.

5. Press the ENTER key. The unit will prompt you to

enter the amount of time in minutes before the unit will automatically log-out an inactive user. The maximum number of minutes is four. Enter “0” to turn the feature off. Use the number keys to make your selection.

Auto Log -off Time: 1

1 to 4 min. ( 0 : off )

6. Press the ENTER key. The unit will return to the

main menu. You may select another function, or press the EXIT key to log out of the system.

Enable Master Copy

By default, you can encode copies of Master Cards for an individual Master User without changing the Master Code. To some, this is a very convenient way to encode new cards daily for all staff members. To others, this is a security risk because there may be multiple cards encoded that are assigned to a single staff member. If desired, the ability to make copies of masters can be turned off.

1. From the Configurations Menu simply arrow down

until Enable Mast. Copy is highlighted, and press ENTER.

2. If you want to turn off this capability, press the CLR

button. Press ENTER to enable master copies.

Management / Security Functions - 89

Masters Exp. Hour

The Master Exp. Hour option on the Configurations Menu, available in the HT22 version 3.1, allows a level 5 operator to change the default hour for the Master Card expiration.

You are still able to change the expiration date and time when you encode a Master Card from the Masters Menu.

To set the Default Master Exp. Hour, select the menu option and press ENTER.

Use the keypad of the encoder to key in the desired expiration hour, using 24-hour format (6pm = 18), and press enter.

Modify Master Exp.

Some properties choose to make Housekeeping section keys daily. Because of this, the keys should only be encoded for onr day, not multiple days. In this case, the system can be set to not allow the expiration date and time to be changed except by a top-level user. To activate this feature, navigate to the Modify Master Exp. Function and press the ENTER key. Press ENTER to allow the expiration date to be modified, or press the CLR key to not allow the expiration date to be modified.

What to Do If…

A Staff Key is Lost

When a Staff Key is lost or stolen, precautions must be taken immediately to protect the hotel staff and guests. Remember, this is a Master Key that usually opens multiple rooms on the property. The steps to follow are as follows:

1. Encode Master Canceling Cards for the master

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type that was lost. Up to nine Canceling Cards

can be encoded for speedy canceling of the lost key.

2. Insert a master canceling key in each lock that

the lost master has access to. This will prevent the card from being used in the lock.

3. Use the Change Master Code function to change

the code of the master. Select the master type of the lost key.

4. Use the Encode Master Card function to re-

encode all the keys that use the same master type as the lost key. For example, if the GM key is lost, all staff members who carry a GM key will need their cards re-encoded.

A Staff Key is Broken

If a Staff Key is broken, the process used to make the new key depends on the procedures of the property.

If master copies are enabled, simply use the Encode Master Card function to encode a new key for the user.

If master copies are not enabled, the same process as the lost Master Card must be used.

It is recommended to use the lost card method because, unless a photo card is used for Staff Keys, there is no way to tell that the broken keycard really is the Staff Card. Also, copies of Master Cards are not distinguishable from the original in a lock audit report.

A New Employee is Hired

Keycard is Needed

When a staff member is hired who will need a keycard, the system operator will need to navigate to the Masters Menu.

1. Add the user by selecting the Master User List

function. Follow the procedure for setting up the user.

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2. Encode the Master Key by selecting the Encode

Master Card function.

Employee is a System Operator

If the new employee will be a user of the HT22 system, he or she must be set up as a System Operator. Navigate to the Security Menu, select Operators List, and then scroll down to Add New.

An Employee is Terminated

Key is Returned

If an employee is terminated, it is highly recommended that the Staff Key is returned. Make sure to read this key to insure that it is indeed the employee’s keycard. If it is the user’s keycard, use the Read & Erase function of the Reception Menu to erase the card.

1. Navigate to the Masters Menu, select Master

Users List.

2. Select the User by using the UP ARROW and

3. At the user name field, press the CLR key, then

Key is Not Returned

If the key is not returned, follow the same steps for canceling a lost master.

If Employee was a System Operator

If the employee was a System Operator, the user should be deleted from the operators list.

Navigate to the Security Menu and select Operator List. Select the former employee and press enter, then press the CLR key when the name is displayed.

You will be asked to confirm the deletion.

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DOWN ARROW keys. Then press ENTER.

press ENTER. You will be asked to confirm that you wish to delete this user.

Onity HT22 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual