OneTouch VitA User Handbook Manual

Blood Glucose
Monitoring System

User’s Handbook

OneTouch® Vita™ System
User’s

Handbook

Symbols

Manufacturer

Authorised Representative

Caution: See instructions for use

Serial number

Lot Number

In Vitro Diagnostic Medical Device

Expiry Date

Sterilised by irradiation

Low battery

Direct current

Storage temperature limits

Consult instructions for use

Contains sucient for <n> tests

Do not re-use

SN

LOT

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Thank you for choosing OneTouch®!

The OneTouch® Vita™ Blood Glucose Monitoring System is
one of the latest product innovations from LifeScan. Every
OneTouch® meter is designed to make it easy to test your
blood glucose and help you manage your diabetes.

While the Starter Guide teaches the basics of testing,
this User’s Handbook oers a more complete explanation
of how to use your new meter and testing supplies, and
reviews the do’s and don’ts of blood glucose testing. Clear
instructions and visual aids will help you get comfortable
using the OneTouch® Vita™ Meter, so you can expect to get
reliable results every time you test. Please keep it handy.

Of course, you may still have questions. If you do, our
Customer Care representatives would be happy to answer
your call. You can reach them at 0800 121 200 (UK) or
1800 535 676 (Ireland). You can also obtain information
at www.LifeScan.co.uk.

We hope OneTouch® products and services will continue
to be a part of your life.

ii

iii

Table of Contents

Setting up your system 2

Preparing for a test 7

Testing with a ngertip sample 8

Interpreting unexpected test results 17

Testing with a forearm or palm sample 19

Attaching after-meal ags to your test results 24

Reviewing past results and averages 26

Control solution testing 30

Care and maintenance 34

Battery 36

Troubleshooting 38

Detailed information about your system 46

Index 48

iv

Before you begin

Before using this product to test your blood glucose,
carefully read the Starter Guide, this User’s Handbook
and the inserts that come with the OneTouch® Vita™
Test Strips and OneTouch® Vita™ Control Solution.

Intended use

The OneTouch® Vita™ Blood Glucose Monitoring
System is intended to be used for the quantitative
measurement of glucose (sugar) in fresh capillary whole
blood. The OneTouch® Vita™ System is intended for
self-testing outside the body (in vitro diagnostic use)
by people with diabetes at home and by health care
professionals in a clinical setting as an aid to monitor
the eectiveness of diabetes control. It should not be
used for the diagnosis of diabetes or for testing newborns.

Test principle

Glucose in the blood sample mixes with special
chemicals in the test strip and a small electric current
is produced. The strength of this current changes with
the amount of glucose in the blood sample. Your meter
measures the current, calculates your blood glucose
level, displays the result, and stores it in its memory.

1

The OneTouch® Vita™ Blood Glucose

Monitoring System

Carrying Case

OneTouch® Vita™ Meter

(battery included)

Lancing Device

OneTouch®

Clear Cap

Sterile Lancets

m WARNING:

Keep the meter and testing supplies away
from young children. Small items such as the battery door,
battery, test strips, lancets, protective covers on the lancets,
and control solution vial cap are choking hazards.

OneTouch® Vita™

Control Solution**

OneTouch® Vita™

Test Strips*

If the lancing device shown here is not included with your
kit, see the user instructions for the lancing device included.

* Some kits do not include OneTouch® Vita™ Test Strips or OneTouch® Vita™
Control Solutions. Test strips and control solutions are available separately.
** For Control Solution, contact Customer Care on 0800 121 200 (UK) or
1800 535 676 (Ireland).

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

27/FEB/08 14:07

mmol/L

5.5

▲▼

2

Setting up your system

Getting to know your OneTouch® Vita™ Blood
Glucose Meter

Display

Data port

Up and down
buttons

Select or change
information

Insert test strip here
to turn meter on

Connect to download

to computer

Test strip port

OK button

Turns the meter
on/o

Conrms
selections and
settings

▲▼ Indicates

selection and
settings available
using up or down
button

mmol/L is the
pre-set unit of
measurement

Meter

Test Strip

Edge
to apply
sample

Conrmation window

Contact bars

Insert into test
strip port

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

MENU

SETTINGS

METER SETTINGS

MEAL FLAGS

3

Setting up your system

Turning your meter on

Press and hold

until the

meter turns on.

After the black start-up screen,
the MAIN MENU appears.

OK

m CAUTION: Display check. If you see any light areas

within the black start-up screen, there may be a problem
with the meter. Call Customer Care on 0800 121 200 (UK)
or 1800 535 676 (Ireland).

METER OFF

MAIN MENU

LAST RESULT

ALL RESULT S

AV ERAGES

SETTINGS

Setting the meter language, date and time

Before using your meter for the rst time, you should
check these settings. When using the meter for the rst
time, you will automatically start at the SETTINGS screen.

1. Go to the

SETTINGS screen

From the

MAIN MENU, press or

to highlight SETTINGS and press OK.

Then, press

or to select METER

SETTINGS

and press OK.

METER OFF

MAIN MENU

LAST RESULT
ALL RESULTS

AV ERAGES

SETTINGS

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

4

Setting up your system

If the pre-set language, date
and time are correct, press OK
to return to the MAIN MENU.

If any setting is not correct,
press or to select CHANGE
and press OK (go to step 2).

ENGLISH

27/FEB/08

14:07

mmol/L

OK

CHANGE

SETTINGS

3. Set the date

The date and time formats have
been pre-set. You cannot change
these settings.

In the DATE AND TIME screen,
press or to change the
year and press OK.

Repeat these steps to set the
month and day.

DATE AND TIME

TIME:

14 : 07

DATE:

27 / FEB / 2008

2. Choose a language

Now press or to highlight the
language you want and press OK.

Pressing OK after making your
selection conrms each setting
and takes you to the next screen.

If at any point you make the wrong selection, simply press
and hold OK until the meter turns o. Then, turn the meter
back on and re-start from step 1.

ENGLISH

ESPAÑOL

LANGUAGE

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

5

Setting up your system

DATE AND TIME

DATE:

27 / FEB / 2008

TIME:

14 : 07

4. Set the time of day

Press or to set the hour
and press OK.

Repeat this step to set the
minutes.

5. Conrm your settings

If your settings are correct,
press OK to save them and
return to the MAIN MENU.

If not, press or to highlight

CHANGE and press

OK

. You will

return to the LANGUAGE screen.

ENGLISH

27/FEB/08

14:07

mmol/L

OK

CHANGE

SETTINGS

m WARNING: The unit of measurement mmol/L should

be displayed here. If your display shows mg/dL rather
than mmol/L, contact Customer Care on 0800 121 200
(UK) or 1800 535 676 (Ireland). You cannot change the
unit of measure. Use of the wrong unit of measure may
cause you to misinterpret your blood glucose level and
may lead to incorrect treatment.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

6

Setting up your system

Turning your meter o after setup

There are three ways to turn your meter o:

• Press and hold

OK

for three seconds,

or,

• Your meter will turn o by itself if left alone for about

two minutes,

or,

• From the MAIN MENU, press or to highlight METER

OFF

, then press OK.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

7

Preparing for a test

Have these things ready when you test:
OneTouch® Vita™ Meter

OneTouch® Vita™ Test Strips

• Use OneTouch® Vita™ Test Strips only.

• Unlike some blood glucose meters, it does not require

a separate step to code your OneTouch® Vita™ system.

• Make sure your meter and test strips are about the same

temperature before you test.

• For the most accurate results, test as close to room temperature

(20–25°C) as you can (see page 46).

• Tightly close the cap on the vial immediately after use to avoid

contamination and damage.

• Store unused test strips only in their original vial.

• Do not open the test strip vial until you are ready to remove a test

strip and perform a test.

• Do not return the used test strip to the vial after performing a test.

• Do not re-use a test strip that has had blood or control solution

applied to it. Test strips are for single use only.

m CAUTION:

• Do not use your test strips if your vial is damaged or has been left
open to air. This could lead to error messages or inaccurate results.
Call Customer Care on 0800 121 200 (UK) or 1800 535 676 (Ireland)
immediately if the test strip vial is damaged.

• If you cannot test because of a problem with your testing supplies,

contact your health care professional. Failure to test could delay
treatment decisions and lead to a serious medical condition.

• The test strip vial contains drying agents that are harmful if inhaled

or swallowed and may cause skin or eye irritation.

Lancing device
Sterile lancets

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

8

Testing with a ngertip sample

Lancing Device

Blue (or black) cap
(for ngertip sampling)

Depth indicator

Cocking control

Release button

OneTouch®
Clear Cap

(for forearm and
palm testing)
See pages 19–23.

Sterile lancet

Lancet point

Protective cover

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

9

Testing (ngertip)

m CAUTION: To reduce the chance of infection:

• Never share a lancet or a lancing device with anyone.

• Always use a new, sterile lancet each time you test.

Obtaining a blood sample from the ngertip

• Before testing, wash your

hands thoroughly with warm,
soapy water. Rinse and dry.

1. Snap o the blue/black cap

2. Insert a sterile lancet

Firmly push the lancet into the holder.

Twist o the protective cover and save it for later use.

Replace the blue/black cap.

Always keep your meter and lancing device clean
(see page 35).

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

10

Testing (ngertip)

3. Adjust the depth setting

Twist the blue/black cap until
the desired setting appears.
Smaller numbers are for
shallower punctures, which
may be less painful.

Shallower punctures work
for children and most adults.
Deeper punctures work
well for people with thick
or callused skin.

4. Cock the lancing device

Slide the cocking control back
until it clicks.

If it does not click, that’s okay.
It may have been cocked when
you inserted the lancet.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

11

Testing (ngertip)

6. Lance your nger

Hold the lancing device rmly
against the side of your nger.

Press the release button.

5. Insert a test strip to turn
the meter on

Insert a test strip into the
test strip port as shown, with
the contact bars facing you.

Contact bars

Test strip port

When the APPLY SAMPLE screen
appears on the display, you can
apply your blood sample.

APPLY SAMPLE

�

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

12

Testing (ngertip)

1. Prepare to apply the sample

Keeping your nger extended
and steady, move the meter and
test strip toward the blood drop.

Fingertip

Applying blood and reading results

7. Get a round drop of blood

Gently squeeze your nger
until you get a round drop
of blood.

If the blood smears or runs,

do not use that sample. Wipe

the area and gently squeeze
another drop of blood or
puncture a new site.

Approximate size

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

13

Do not apply blood to the top of the

test strip.

Do not hold the meter and test strip

underneath the blood drop. This
may cause blood to run into the test
strip port and damage the meter.

Testing (ngertip)

2. Applying the sample

Line up the test strip with the blood drop so that the narrow
channel on the edge of the test strip is almost touching the
edge of the blood drop.

Narrow channel

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

14

• Do not smear or scrape the drop of blood with the

test strip.

• Do not apply more blood to the test strip after you have

moved the drop of blood away.

• Do not move the test strip in the meter during a test.

Gently touch the channel to the
edge of the blood drop.

Be careful not to push the test strip
against your ngertip or the test
strip may not ll completely.

m CAUTION: You may get an ERROR 5 message or

an inaccurate result if the blood sample does not
completely ll the conrmation window. See page 43.
Discard the test strip and start the test process again.

Testing (ngertip)

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

15

3. Wait for the conrmation
window to ll completely

The blood drop will be drawn
into the narrow channel and the
conrmation window should ll
completely.

Conrmation

window full

Testing (ngertip)

When the conrmation
window is full, this means
you have applied enough
blood. Now you can move
the test strip away from
the blood drop and wait
for the meter to count
down from 5 to 1.

Not fullFull

4. Read your result on the meter

Your blood glucose level appears
on the display, along with the unit
of measurement and the date and
time of the test.

If mmol/L does not appear with the
test result, call Customer Care on
0800 121 200 (UK) or 1800 535 676
(Ireland).

(Example)

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

16

After getting a result

Once you have your result, you may:

• Attach an after-meal ag to this result; see page 24,

or,

• Review your meter memory by pressing OK; see page 26,

or,

• Turn the meter o by removing the test strip.

Removing the used lancet

Remove the lancing device cap.

Place the lancet protective cover
on a hard surface and push the
lancet tip into the cover.

Remove the lancet and place it
in a container for sharp objects.

Replace the blue/black cap.

Disposing of the used lancet and test strip

Used test strips and lancets may be considered
biohazardous waste in your area. Make sure you
follow your local regulations for proper disposal.

Testing (ngertip)

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

17

Interpreting unexpected test results

Low glucose results

• If your test result is lower than 3.9 mmol/L or is shown

as LOW GLUCOSE, it may mean hypoglycaemia (low
blood glucose). Treat this condition immediately,
according to your health care professional’s
recommendations. Although this result could be
due to a test error, it is safer to treat rst, then do
another test.

• If you test at the low end of the operating temperature

range (10°C) and your blood glucose is high, you
may get an inaccurate low result. Re-test in a warmer
environment with a new test strip.

Refer to the following cautions whenever your test results
are lower or higher than you expect.

High glucose results

• If your test result is higher than 10.0 mmol/L, it may mean

hyperglycaemia (high blood glucose) and you should
consider re-testing. Talk to your health care professional if
you are concerned about hyperglycaemia.

m CAUTION:

Dehydration and low glucose results

• You may get false low glucose results if you are

severely dehydrated. If you think you may be severely
dehydrated, contact your health care professional
immediately.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

18

Interpreting unexpected test results

Unusual red blood cell count

• A haematocrit (percentage of your blood that is red

blood cells) that is either very high (above 55%) or
very low (below 30%) can cause false results.

Repeated unexpected glucose results

• If you continue to get unexpected results, check your

system with control solution. See Control solution
testing, pages 30–33.

• If you are experiencing symptoms that are not

consistent with your blood glucose results and
you have followed all the instructions in this User’s
Handbook, call your health care professional. Never
ignore symptoms or make signicant changes to your
diabetes control regime without consulting your
health care professional.

m CAUTION:

High glucose results (continued)

• HIGH GLUCOSE is displayed when your blood glucose

level is higher than 33.3 mmol/L. You may have severe
hyperglycae mia (very high blood glucose). Re-test
your blood glucose. If the result is HIGH GLUCOSE again,
this indicates a serious problem with your blood
glucose control. Consult your health care professional
immediately and follow his/her instructions.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

19

Testing with a forearm or palm sample

When your blood glucose is changing rapidly,
such as:

• within two hours after a meal

• within two hours after a rapid-acting

insulin injection or insulin pump bolus

• during or within two hours after exercise

Whenever you are concerned about the
possibility of hypoglycaemia (low blood sugar)

If you have hypoglycaemia unawareness

If you are ill

During times of stress

Before or more than two hours after:

• a meal

• a rapid-acting insulin injection

or insulin pump bolus

• exercise

The OneTouch® Vita™ Meter allows you to obtain a blood
sample from your forearm or palm. Collecting a drop of blood
from these “alternative sites” may be less painful than a
ngertip sample.

If you are testing:

Fingertip,
forearm,
or palm

Fingertip
only

Use a blood
sample
from your:

m CAUTION: Consult your health care professional

before using your forearm or palm for testing.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

20

Testing (forearm or palm)

Getting a blood sample

Getting a blood sample from your forearm or palm is
dierent from obtaining a sample from your ngertip.
Follow these instructions to get a sucient blood drop for
testing.

2. Adjust the depth setting

You may need a deeper
setting to get a sucient
sample for testing.

Twist the cap to increase
the depth

.

Be sure to cock the lancing
device.

1. Insert a lancet and snap on
the clear cap

Carefully insert a new, sterile
lancet (see page 9).

Snap on the OneTouch®
Clear Cap.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

21

Testing (forearm or palm)

3. Choose a sample site

• Before testing, make sure you

wash the puncture site with
soap and water. Rinse and
dry thoroughly.

• Choose a spot that is not close

to bone, veins or hair. Massage
the site to increase blood ow.

• Choose a spot with no visible

veins and avoid deep lines,
which may cause your blood
sample to smear.

Forearm

Palm

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

22

Testing (forearm or palm)

5. Remove the lancing device

Carefully lift the lancing device away from your skin. Do not
smear the blood sample.

If the drop of blood runs or spreads due to contact with hair
or a line in your palm, Do not use the sample. Try lancing
again in a smoother area.

Forearm or Palm

Forearm or Palm

4. Lance your forearm or palm

• Firmly press and hold the lancing

device against the sample site.

• Looking through the clear cap,

you should see the sample site
change colour as blood collects
under the skin. This lets you know
that there is adequate blood to
obtain a sucient sample for
testing.

• Press the release button while

continuing to apply pressure.

• Keep holding the lancing device

against your skin until a round
drop of blood forms under the
cap. Do not squeeze the site
excessively.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

23

• See pages 12–15 for more information on applying the

blood sample to the test strip.

• See pages 17–18 for more information on interpreting

unexpected test results.

6. Apply the sample to the test strip

Forearm

Palm

Testing (forearm or palm)

Keep your forearm or palm steady
and use your other hand to bring
the top edge of the test strip to
the drop of blood.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

24

MENU

SETTINGS

METER SETTINGS

MEAL FLAGS

MEAL FLAGS

NO

YES

NOW SET TO:ON

CHANGE TO OFF?

Attaching after-meal ags to your test results

Your meter allows you to attach an after-meal ag to your
blood glucose results.

You can attach an after-meal ag straight after a blood
glucose test. You can also add or remove a meal ag when
reviewing a past result.

3. Press

to highlight YES, then

press

OK

to conrm the setting

and return to the MAIN MENU

1. From MAIN MENU, press
or to select SETTINGS and
press

OK

2. From the SETTINGS screen,
select MEAL FLAGS and press

OK

We suggest you talk to your health care professional to see
how after-meal ags may help you manage your diabetes.

Your meter comes pre-set with the meal ags feature
turned on. If you do not want to use this feature, you
can turn it o.

Turning the meal ags feature o

Ç

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

25

Attaching after-meal ags

Using the after-meal ag feature

1. Adding an after-meal ag

To add an after-meal ag, the meal ag
feature must be turned on.

When a glucose test result is
displayed, the up arrow

at the
bottom right corner of the screen will
blink next to the words AFTER MEAL?.
Press

to add an after-meal ag to

this result.

2. Choosing not to add an
after-meal ag

If you do not want to add an after­meal ag, press

OK

instead of

.

You will go to the MAIN MENU.

If you choose not to add an after-meal
ag when the meal ag feature is on,
AFTER MEAL? and a blinking up arrow

will appear at the bottom of

the screen.

3. Removing an after-meal ag

You can remove an after-meal ag
from any test result. Press

while

your after-meal ag is displayed, then
press

OK.

Your ag will be removed

and you will go to the MAIN MENU.

27/FEB/08 14:07

AFTER MEAL?

mmol/L

6.8

�

�

27/FEB/08 14:07

AFTER MEAL

mmol/L

6.8

�

27/FEB/08 14:07

AFTER MEAL?

mmol/L

6.8

�

�

Indicates an after-meal

ag has been added

Indicates no ag added

or ag removed

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

27/FEB/08 14:07

mmol/L

6.8

�

AFTER MEAL

METER OFF

MAIN MENU

LAST RESULT

ALL RESULT S

AV ERAGES

SETTINGS

26

Reviewing past results and averages

If your meter is o, press and hold OK until the meter turns
on. If you have just completed a test, press

OK

to get to the

MAIN MENU.

From the MAIN MENU, choose:

• LAST RESULT to view your most

recent result,

• ALL RESULTS to review up

to 350 of your most recent
results, or

• AVERAGES to select result averages.

Press or to highlight your
selection and press OK.

Last result

The meter will display your
most recent result.

Press

OK

to return to the

MAIN MENU.

Unit of

measurement

After-meal

ag

Time

Date

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

27

Reviewing past results

All results

The meter will display four results at a time, starting with
the most recent. The following symbols may also appear:

HI if the result was above

33.3 mmol/L

LO if the result was below

1.1 mmol/L

C if the result is from a control

solution test

3 if the result is agged AFTER MEAL

When the meter memory is full, the oldest result is dropped
as the newest is added.

Press to move backward and to move forward through
your results. Pressing and holding or allows you to
move more quickly.

To view details of an individual result, press or to
highlight the result, then press OK. If you wish to add or
remove a meal ag for this result, see page 25.

To return to the previous screen, press OK.

To return to the MAIN MENU, highlight MENU, then press OK.

MENU

ALL RESULTS

08/FEB

07/FEB
06/FEB
05/FEB

mmol/L

10:01

17:21
14:08
08:33

6.8

HI

6.6

6.9

C





Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

28

Reviewing past results

Averages

The meter will display two types
of averages:

• all test results

• after-meal results

All results average

If the meal ags feature is o,
selecting AVERAGES from the

MAIN MENU will lead directly to

the ALL RESULTS AVG screen.

Press

OK

to go back to the AVERAGES screen.

To return to the MAIN MENU, highlight MENU, then press OK.

The meter will display your
averages for all results for the
past 7 days, 14 days and 30 days

MENU

AV ERAGES

ALL RESULTS AV G

MEAL AVERAGES

MENU

AV ERAGES

ALL RESULTS AV G

MEAL AVERAGES

MENU

ALL RESULTS AVG

LAST
7 DAYS
14 DAYS
30 DAYS

mmol/L

6.5

6.7

7.0

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

MENU

MEAL AV ERAGES

LAST
7 DAYS
14 DAYS
30 DAYS

mmol/L

6.7

7.0

7.1

6.7

7.2

7.1

�

29

Reviewing past results

•

In result averages, a HI result is always counted as

33.3 mmol/L, and a LO result is always counted as 1.1 mmol/L.
(See pages 17–18 for more information on high and low
glucose results.)

•

The meter calculates averages based on the 7-, 14- and
30-day periods ending on the current date setting. If you
change your date setting, your averages may change, too.

• Result averages provide information from past results.

Do not use result averages to make immediate
treatment decisions.

Downloading results to a computer

You can download data from the meter to a computer
to store and analyse your test results.

Visit www.LifeScan.co.uk for more information or call
Customer Care on 0800 121 200 (UK) or 1800 535 676 (Ireland).

Average of all unagged results

Average of after-meal

agged results

Meal averages

The meter will display the averages
of all AFTER MEAL results for the
past 7 days, 14 days and 30 days.
This screen is not available when
the meal ags feature is o.

m WARNING: To avoid a possible shock, Do Not insert
a test strip while the meter is connected to a computer.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

30

Control solution testing

OneTouch® Vita™ Control Solution is used to practice the
test and to check that the meter and test strips are working
properly. Control solution is available separately from
Customer Care on 0800 121 200 (UK) or 1800 535 676
(Ireland).

m CAUTION:

• Donot swallow control solution; it is not for human
consumption.

• Do not apply control solution to the skin or eyes as
it may cause irritation.

• Use only OneTouch® Vita™ Control Solution with your
OneTouch® Vita™ Meter.

• Control solution tests must be done at room temperature
(20–25°C). Make sure your meter, test strips and control
solution are at the same temperature before testing.

• 

Tightly close the cap on the control solution vial
immediately after use to avoid contamination or damage.

Performing a control
solution test

1. Insert a test strip to turn

the meter on

Wait for the

APPLY SAMPLE screen

to appear on the display.

Contact bars

Test strip port

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

31

Control solution testing

2. Press to display the APPLY CONTROL screen

3. Prepare and apply control solution

Shake the control solution vial and remove the cap.

Squeeze the vial to discard the rst drop, then wipe the tip
with a clean tissue or cloth.

Touch and hold a hanging drop of control solution to
the narrow channel in the top edge of the test strip.

Control solution should not be applied on top of the
test strip.

Apply drop here

NARROW CHANNEL

TOP EDGE

APPLY CONTROL

�

When the APPLY CONTROL screen
is displayed, you can be sure that
the test result will be correctly
recorded in the meter memory
as a control solution test.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

27/FEB/08 14:07

mmol/L

6.8

CONTROL TEST

32

Control solution testing

5. Check if the result is in range

Compare the result displayed on
the meter to the OneTouch® Vita™
Control Solution range printed

on the

test strip vial

. If your control solution
result falls outside the expected range,
repeat the test with a new test strip.

(Example range)

4. Read your result

When the conrmation window
is full, the meter will count down
from 5 to 1.

Your control solution result will
then appear on the display,
along with the date, time, unit
of measurement, and the words
CONTROL TEST.

Control solution results can be seen
when reviewing past results, but
are not included in result averages.

(Example)

m CAUTION: If the words CONTROL TEST do not

appear on the screen, repeat the test with a new test
strip. If the problem persists, contact Customer Care
on 0800 121 200 (UK) or 1800 535 676 (Ireland).

Conrmation window full

OneTouch®

Vita™

4.7–8.3 mmol/L

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

33

Control solution testing

Out-of-range

results m

ay be due to:

• not following the instructions given on pages 30–32,

• use of control solution that is contaminated, expired

or past its discard/use-by date,

• use of a test strip that is contaminated, expired or past

its discard/use-by date,

• a problem with the meter, or

• control solution test was performed outside the correct

temperature range (20–25°C).

m CAUTION:

• If you continue to get control solution test results

that fall outside the range printed on the test strip
vial, do not use the meter, the test strips or the control
solution. Call Customer Care on 0800 121 200 (UK) or
1800 535 676 (Ireland).

• The control solution range(s) printed on the test strip

vial are for OneTouch® Vita™ Control Solution only.
They are not recommended ranges for your blood
glucose level.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

34

Care and maintenance

Storing your system

Store your meter, test strips, control solution and other
items in your carrying case. Keep in a cool, dry place below
30°C, but do not refrigerate. Keep all items away from
direct sunlight and heat.

OneTouch® Vita™ Test Strips

With clean, dry hands, you may touch the test strip
anywhere on its surface. Do not bend, cut or modify
the test strips in any way.

Checking for expiry or damage to test strips
and control solution

Expiration dates for test strips and control solutions are
printed on their vial labels. When you rst open a new vial
of test strips or control solution, record the discard/use-by
date on the label. Refer to the test strip or control solution
vial for instructions on determining the discard/use-by date.

m CAUTION: DO NOT use the test strips or control

solution after the expiry date or the discard/use-by date,
whichever comes rst, or your results may be inaccurate.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

35

Care and maintenance

Cleaning and caring for your meter

Wipe the outside with a soft cloth dampened with water
and mild detergent to remove dirt or other contaminants.

• Do not use alcohol or any other solvent.

• Do not allow liquids, dirt, dust, blood or control solution

to enter the test strip port or the data port. (See meter
illustration on page 2.)

• Do not spray cleaning solution on the meter or immerse

it in any liquid.

Cleaning your lancing device and OneTouch®
Clear Cap

To clean these items, wipe them with a soft cloth dampened
with water and mild detergent. Do not immerse the lancing
device in any liquid.

To disinfect these items, prepare a solution of one part
household bleach to ten parts water. Wipe the lancing
device with a soft cloth dampened with this solution.
Immerse the caps only in this solution for 30 minutes.
Rinse briey with water and let both items dry in the air.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

36

Battery

Your OneTouch® Vita™ Meter
uses one 3.0 Volt CR 2032 lithium
battery (or equivalent).

See pages 43–44 for information
on when to change the meter
battery.

Meter battery

m WARNING: To avoid a possible shock, Do not

change the battery while the meter is connected
to a computer.

Replacing the battery

1. Removing the old battery

Make sure the meter is turned
o. Open the battery door and
pull up on the battery ribbon.

Meter battery

Battery

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

37

Battery

2. Insert the new battery

With the “+” side facing up
towards you, place the battery
in the compartment within the
fold of the ribbon.

Push the battery until it snaps
into the battery clasp.

Replace the battery door.

If the meter does not power on after you have replaced
the battery, check that the battery is correctly installed
with the “+” side up. If the meter still does not power on,
call Customer Care on 0800 121 200 (UK) or 1800 535 676
(Ireland).

3. Check your meter settings

Removing the meter battery will not aect your stored
results. However, you may need to re-set your meter
settings. (See pages 3

to

6.)

4. Dispose of battery

This product contains a lithium ion battery, which contains
perchlorate materials – special handling may be required.
Dispose of batteries according to your local environmental
regulations.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

38

Troubleshooting

The OneTouch® Vita™ Meter displays messages when there
are problems with the test strip, with the meter, or when
your blood glucose levels are higher than 33.3 mmol/L
or lower than 1.1 mmol/L. Improper use may cause an
inaccurate result without producing an error message.

You may have
a very low
blood glucose
level (severe
hypoglycaemia),
lower than

1.1 mmol/L.

This may require
immediate
treatment according
to your health
care professional’s
recommendations.

Although this
message could be
due to a test error,
it is safer to treat
rst and then do
another test.

Message What it means What to do

WARNING

AFTER MEAL?

LOW GLUCOSE

BELOW 1.1 mmol/L

�

�

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

39

Troubleshooting

Your control
solution test
result is below

1.1 mmol/L.

Test again with control
solution and a new test
strip. If the result is LOW

GLUCOSE

again, do not
use the meter. Contact
Customer Care on
0800 121 200 (UK) or
1800 535 676 (Ireland).

Message What it means What to do

You may have
a very high
blood glucose
level (severe
hyperglycaemia),
above

33.3 mmol/L.

Re-test your
blood glucose. If

the result is HIGH

GLUCOSE

again,
consult your health
care professional
and follow his/her
instructions
without delay.

Your control
solution test
result is above

33.3 mmol/L.

Test again with control

solution and a new test
strip. If the result is HIGH

GLUCOSE

again, do not
use the meter. Contact
Customer Care on
0800 121 200 (UK) or
1800 535 676 (Ireland).

WARNING

AFTER MEAL?

HIGH GLUCOSE

ABOVE 33.3 mmol/L

�

�

WARNING

CONTROL TEST

LOW GLUCOSE

BELOW 1.1 mmol/L

WARNING

CONTROL TEST

HIGH GLUCOSE

ABOVE 33.3 mmol/L

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

40

Troubleshooting

Message What it means What to do

Meter is too
cold (below
10°C) to work
correctly.

WARNING

SEE USER’S HANDBOOK

TEMPERAT URE

ERROR

TEMPERATURE

TOO LOW

Meter is too
hot (above
44°C) to work
correctly.

WARNING

SEE USER’S HANDBOOK

TEMPERAT URE

ERROR

TEMPERATURE

TOO HIGH

Move the meter and
test strips to a cooler
area. Insert a new test
strip when the meter
and test strips are
within the operating
temperature range
(10–44°C). If you
do not get another

TEMPERATURE ERROR

message, you can
proceed with testing.

Move the meter and
test strips to a warmer
area. Insert a new test
strip when the meter
and test strips are
within the operating
temperature range
(10–44°C). If you
do not get another

TEMPERATURE ERROR

message, you can
proceed with testing.

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

The sample was
applied before
the meter was
ready.

Troubleshooting

Error message
could be caused
either by a used
test strip or a
problem with
the meter.

WARNING

RETEST WITH A

NEW STRIP

ERROR 2

METER OR STRIP

PROBLEM

There is a
problem with
the meter.

Do not use the meter.

Contact Customer Care
on 0800 121 200 (UK) or
1800 535 676 (Ireland).

WARNING

CALL CUSTOMER

SERVICE

ERROR 1

METER PROBLEM

Message What it means What to do

WARNING

RETEST WITH A

NEW STRIP

ERROR 3

METER WAS NOT

READY

Repeat the test with a
new test strip. Apply a
blood or control solution
sample only after APPLY

SAMPLE

or APPLY CONTROL
appears on the display. If
this message continues to
appear,

contact Customer
Care on 0800 121 200 (UK)
or 1800 535 676 (Ireland).

Repeat the test with
a new test strip; see
blood application
(pages 12–15) or control
solution testing (pages
30–32). If this message
continues to appear,
contact Customer Care
on 0800 121 200 (UK) or
1800 535 676 (Ireland).

41

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

42

Troubleshooting

Message What it means What to do

You may have
tested in an
environment
near the low end
of the system’s
operating
temperature
range.

or,

The test strip
may have been
damaged or
moved during
testing.

or,

The sample
was improperly
applied.

or,

There may be
a problem with
the meter.

Make sure you
are testing within
the operating
temperature range
(10–44°C) and
repeat the test with
a new test strip; see
blood application
(pages 12–15) or
control solution
testing (pages 30-32).
If the error message
appears again,

contact
Customer Care on
0800 121 200 (UK)
or 1800 535 676
(Ireland).

WARNING

SEE USER’S HANDBOOK

ERROR 4

STRIP PROBLEM

Oneofthefollowingmayapply:

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

43

Troubleshooting

Message What it means What to do

Meter battery
is low but still
has enough
power to
perform a test.

This message will
appear when you
turn the meter on
and there is enough
power for a minimum
of 100 more tests.
Press OK to continue,
but replace the battery
as soon as possible;
see pages 36–37.

The meter has
detected a
problem with
the test strip.
Possible causes
are test strip
damage or an
incompletely
lled
conrmation
window.

Repeat the test
with a new test
strip. See blood
application (pages
12–15) or control
solution testing
(pages 30–32) for
instructions on
properly lling
the conrmation
window. If this
message continues
to appear

, contact
Customer Service on
0800 121 200 (UK) or
1800 535 676 (Ireland).

WARNING

RETEST WITH A

NEW STRIP

ERROR 5

STRIP PROBLEM OR

SAMPLE TOO SMALL

WARNING

SEE USER’S HANDBOOK

LOW BATTERY

REPLACE BATTERY

SOON

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

44

Troubleshooting

Message What it means What to do

Meter battery
does not have
enough power
to perform
a test.

Replace meter
battery; see
pages

36–37

.

Meter battery
is low but still
has enough
power to
perform a test.

Once the LOW

BATTERY/REPLACE
BATTERY SOON

message is displayed,
this symbol will
continue to appear
until you replace the
battery. Test results
will still be accurate,
but replace the
battery as soon as
possible; see pages
36–37.

27/FEB/08 14:07

AFTER MEAL

mmol/L

6.8

�

WARNING

SEE USER’S HANDBOOK

LOW BATTERY

REPLACE BATTERY

NOW!

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

45

Troubleshooting

No result in
memory, such as
the rst time use
of the meter, or
your meter was
unable to recall
this result. This
result will not
be included in
result averages.

You can still perform
a blood glucose test
and get an accurate
result.

Contact
Customer Care on
0800 121 200 (UK)
or 1800 535 676
(Ireland)

to report

this occurrence,

unless this is your

rst use of the meter.

Message What it means What to do

Your meter was
unable to recall
this result. This
result will not
be included in
result averages
since there
are no results
in memory to
display.

You can still perform
a blood glucose test
and get an accurate
result, but

contact
Customer Care on
0800 121 200 (UK)
or 1800 535 676
(Ireland)

to report this

occurrence.

MENU

ALL RESULTS

04/FEB
03/FEB

01/FEB

mmol/L

09:44
13:23

10:12

LO

5.0

---

HI

MENU

MEAL AVERAGES

LAST
7 DAYS
14 DAYS
30 DAYS

mmol/L

6.7

7.0

---

6.7

7.2

---

�

–––

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

46

Detailed information about your system

Technical specications

Reported result range 1.1–33.3 mmol/L

Calibration Plasma-equivalent

Sample Fresh capillary whole blood

Testing time 5 seconds

Assay method Glucose oxidase biosensor

Meter power source One 3.0 Volt CR 2032 lithium battery or

equivalent

Unit of measurement mmol/L

Memory 350 test results

Automatic shuto About two minutes after last action

Size 95 x 65 x 22.5 mm

Weight Approximately 60 g, with battery

Operating ranges Temperature: 10–44°C

Relative humidity: 10–90%

Altitude: up to 3048 meters
(10,000 feet)

Haematocrit: 30–55%

Battery ratings 1 x 3.0 V d.c., 60 mA

(1 x CR 2032 battery or equivalent)
direct current

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

47

Details about your system

Guarantee

LifeScan guarantees that the OneTouch® Vita™ Meter will be
free of defects in material and workmanship for three years,
valid from the date of purchase. The guarantee extends only
to the original purchaser and is not transferable.

Electrical and safety standards

This meter complies with CISPR 11: 2003, Class B (Radiated
Only). Emissions of the energy used are low and not likely
to cause interference in nearby electronic equipment.
The meter has been tested for immunity to Level 3
electrostatic discharge as specied in IEC 61000-4-2. This
meter has been tested for immunity to radio frequency
interference over the frequency range 80 MHz to 2.5 GHz
at 3 V/m as specied in IEC 61000-4-3.

Degree of protection rating: IP32

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

48

Index

Alternative site testing procedure........................................................ 19

Averages ........................................................................................................28

Battery ............................................................................................................ 36

Buttons on meter ..........................................................................................2

Cleaning your meter and lancing device ............................................ 35

Control solution testing ............................................................................30

Data port ..........................................................................................................2

Date setting .....................................................................................................4

Dehydration ................................................................................................. 17

Discard/use-by date, control solution and test strips ................... 34

Display check ..................................................................................................3

Disposal, lancets and test strips ............................................................ 16

Downloading results to a computer ....................................................29

Error messages ..................................................................................... 14, 38

Expiry date, control solution and test strips .....................................34

Fingertip testing procedure ......................................................................8

Guarantee .....................................................................................................47

HIGH GLUCOSE Control Test message ................................................ 39

HIGH GLUCOSE message ............................................. 17, 18, 27, 29, 39

Hyperglycaemia ...................................................................................17, 39

Hypoglycaemia ............................................................................. 17, 19, 38

Infection, reduce the risk ....................................................................9, 35

Intended use ..................................................................................................iv

Kit components ..............................................................................................1

Lancing device ........................................................................................8, 20

Language, setting .........................................................................................4

LOW BATTERY messages ................................................................... 43, 44

LOW GLUCOSE Control Test message ................................................. 39

LOW GLUCOSE message ..................................................... 17, 27, 29, 38

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

49

Index

MAIN MENU screen ................................................................................3, 26

Meal ags feature ....................................................................................... 24

mmol/L ........................................................................................... 2, 5, 15, 46

OneTouch® Clear Cap ....................................................................... 1, 8, 20

Plasma calibration ...................................................................................... 46

Results, reviewing past ............................................................................. 26

Settings .............................................................................................................3

Start-up screen ...............................................................................................3

Storing your system ................................................................................... 34

Symbols .............................................................................................................i

Technical specications ........................................................................... 46

Temperature ...............................................................................7, 30, 34, 46

TEMPERATURE ERROR messages ......................................................... 40

Test strip, applying drop of blood ........................................................ 12

Test strip, conrmation window ................................................2, 15, 32

Test strip, contact bars ...................................................................2, 11, 30

Time setting .....................................................................................................5

Turning meter o ...................................................................................6, 16

Turning meter on......................................................................3, 11, 26, 30

Unexpected test results .................................................................... 17, 18

Unit of measurement ......................................................... 2, 5, 15, 26, 46

Unusual red blood cell count (haematocrit).....................................18

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

50

Reminders

Time of day

Before breakfast

Before lunch or dinner

1 hour after meals

2 hours after meals

Between 02:00 and 04:00

Your target ranges

from your health care

professional

Expected blood glucose levels for people without
diabetes are:

1

Before breakfast 3.9–5.8 mmol/L

Before lunch or dinner 3.9–6.1 mmol/L

1 hour after meals < 8.9 mmol/L

2 hours after meals < 6.7 mmol/L

Between 02:00 and 04:00 >3.9 mmol/L

You should consult your health care professional to set the
range of expected blood glucose values and testing times
that are appropriate for you, and discuss the meaning of
your test results.

1. Krall, L.P., and Beaser, R.S.: Joslin Diabetes Manual. Philadelphia: Lea and Febiger
(1989), p. 138.

Patented

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

51

NOTES:

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

NOTES:

52

Customer Care Freephone 0800 121 200 (UK) or 1800 535 676 (Ireland)

LifeScan self-test blood glucose monitoring devices conform
to the following EU Directives:

IVDD (98/79/EC):

Blood Glucose Meter, Test Strips, and

Control Solution.

MDD (93/42/EEC):

Lancets

Blood Sampler

LifeScan, Inc.
Milpitas, CA 95035 U.S.A.

LifeScan Regulatory Aairs Europe
Division of Ortho-Clinical Diagnostics France
1, rue Camille Desmoulins
92787 Issy-les-Moulineaux Cedex 09
France

0344

0120

Call Customer Care on 0800 121 200 (UK)
or 1800 535 676 (Ireland)
Or visit us at www.LifeScan.co.uk

© 2008 LifeScan, Inc.
Rev. Date: 03/2008

Distributed by:
LifeScan UK/Ireland,
A div. of Ortho-Clinical Diagnostics,
Johnson & Johnson,
50 - 100 Holmers Farm Way,
High Wycombe, Bucks HP12 4DP
United Kingdom
www.LifeScan.co.uk

AW 06528302A