One Touch H700B User Manual

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FEB-9455 Main Board, 15 inch LCD’s

Federal Communications Commission (FCC)

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is

connected.
Consult the dealer or an experienced radio/TV technician for help.

Shielded interconnect cables and shielded AC power cables must be employed with this
equipment to insure compliance with the pertinent RF emission limits governing this device.
Changes or modifications not expressly approved by the system‟s manufacturer could void the
user‟s authority to operate the equipment.

Declaration of Conformity

This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:

1. This device may not cause harmful interference

2. this device must accept any interference received, including interference that may cause
undesired operation.

DHHS- the DVD-ROM Drive
FDA Regulations require the following statement for all laser-based devices:

“Caution, Use of controls or adjustments or performance of procedures other than those
specified herein may result in hazardous radiation exposure.”

Caution: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT”.

To use this model properly, read the instruction manual carefully and keep this manual for future

reference. In case of any trouble with this model, please contact your nearest “Authorized Service

Station”. To prevent direct exposure to the laser beam, do not try to open this enclosure.

Important Safety Information
SAFETY INSTRUCTIONS

1. Please read these safety instructions carefully.

2. Keep this User‟s Manual for later reference.

3. Disconnect this equipment from the AC outlet before cleaning. Don‟t use liquid or spray
detergent for cleaning. Use only a moistened sheet or cloth.

4. For pluggable equipment, the socket-outlet should be installed near the equipment and
should be easily accessible.

5. Keep this equipment from humidity.

6. Lay this equipment on a stable surface when installing.

7. Do not leave this equipment in an non-air-conditioned environment, or in a storage
temperature above 60∘C. Such conditions may damage the equipment.

8. The openings on the enclosure are for air convection and protect the equipment from
overheating. DO NOT COVER THE OPENINGS.

9. Check the voltage of the power source when connecting the equipment to the power outlet.

10. Place the power cord so that it will not be stepped on. Do not place anything over the
power cord. The power cord must be rated for the product and for the voltage and current

marked on the product‟s electrical ratings label. The voltage and current rating of the cord

should be greater than the voltage and current rating marked on the product.

11. All cautions and warnings on the equipment should be noted.

12. If the equipment is not used for a long time, disconnect the equipment from the mains to
avoid damage.

13. Never allow liquid into ventilation openings. This could cause fire or electrical shock.

14. Never open the equipment. For safety reasons, qualified service personnel should only
open the equipment.

15. If one of the following situations arises, get the equipment checked by service personnel:
a. The Power cord or plug is damaged.
b. Liquid has penetrated the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well or you cannot get it work according to the user‟s

manual.
e. The Equipment has been dropped and damaged.
f. The equipment has obvious signs of damage.

Caution: Danger of explosion if battery is incorrectly replaced. Replace only with same type, and discard used batteries
according to manufacturer‟s instructions.

Warnings: Not intended for Outdoor Use.

Copyright

The information in this guide is subject to change without prior notice.
The manufacturer shall not be liable for technical or editorial errors or omissions contained

herein, nor for incidental or consequential damages resulting from the furnishing, performance,
or use of this material.

This manual contains information protected by copyright. No part of this manual may be
photocopied or reproduced in any form without prior written consent from the manufacturer.

© 2011 All rights reserved.
The software described in this guide is furnished under a license agreement or nondisclosure

agreement. The software may be used or copied only in accordance with the terms of the
agreement.

Product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.

First Edition March 2011

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Introduction 1

Model H700B Characteristics ............................................................................................... 1

How to Use This Manual ...................................................................................................... 2

A Visual Tour of Model H700B ................................ ................................ ............................. 3

What comes with Model H700B .................................................................................... 4

Dimensions15” .............................................................................................................. 6

Connector Panels ................................................................................................................ 7

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Hardware Setup 8

Model H700B Assembly ....................................................................................................... 8

Hard Disk Drive Installation ................................ ................................ ........................... 9

Compact Flash Installation ................................................................ .......................... 10

Magnetic Card Reader Installation .............................................................................. 11

MCR Parameter Modification ...................................................................................... 13

VFD Customer Display Installation .............................................................................. 14

Cash Drawer Installation ............................................................................................. 15

Optional Second LCD Panel Display ........................................................................... 18

OSD Settings for Second LCD Panel .......................................................................... 19

CMOS Setup ..................................................................................................................... 20

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Software Setup 21

Intel Chip Set Driver Installation for Windows XP ............................................................... 24

Graphic Media Accelerator Driver Installation .................................................................... 26

Lan Driver ................................................................................................................... 28

Audio Driver ................................................................................................................ 29

ELO Touch Tools Installation ............................................................................................. 29

ELO Touch Tools Installation for Windows XP & Vista ................................................ 29

ELO Control Panel ...................................................................................................... 35

Wireless LAN Driver Installation ......................................................................................... 37

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Specifications 40

Jumper setting ................................................................................................................... 42

Connector function lists ...................................................................................................... 42

Connector pin define .......................................................................................................... 43

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Troubleshooting 50

Power is on, but there is no Panel Display .................................................................. 50

Cannot Detect HDD .................................................................................................... 50

Touch Panel Does not Work ....................................................................................... 50

ELO Touch Panel Cannot Calibrate Correctly ............................................................. 50

Second LCD Panel is Not Functioning Properly .......................................................... 51

PS/2 Keyboard is not functioning normally .................................................................. 51

MCR is not Functioning Properly................................................................................. 51

VFD Display is not functioning Properly ...................................................................... 52

LAN is not functioning Properly ................................................................................... 52

COM1, COM2 and COM3 are not functioning properly ............................................... 52

Cash Drawer Port is not functioning Properly .............................................................. 52

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Model H700B Characteristics

 Model H700B uses a high speed processor capable of handling a high capacity of data

efficiently.

 Model H700B‟s solid quality Aluminum housing distinguishes it from ordinary plastic

housings.

 The Model H700B touch terminal all-in-one design combines a powerful PC, multiple

LCD and touch screens, which are suitable for any market. The primary LCD panel can

be tilted at multiple angles.

 Model H700B‟s functionality extends far beyond the standard setup. Model H700B can

be adapted for a variety of uses with the addition of any of the following options:

Magnetic Card Reader, VFD/LCD customer display and cash drawer, Modem, LAN,

Audio devices, Compact Flash or USB devices (all available upon request).

 Model H700B‟s security is designed to prevent data theft. The Model H700B system is

comprised of an internal 2.5” HDD making it hard to copy data without authority.

 The solid aluminum design enhances heat dissipation and passes EMI testing.

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How to Use This Manual

This manual contains all the information you need to set up and use Model H700B. In addition,
you can also consult the manuals for the operating system and added hardware.

Chapter 1 Provides an introduction to Model H700B and this manual.

Chapter 2 Provides all necessary information for all hardware setup.

Chapter 3 Provides the necessary information for installing the Intel Chip set driver, Video

drivers and the touch screen tools, Audio, USB and LAN drivers.

Chapter 4 Lists all Model H700B specifications and Information for the I/O board

configuration.

Chapter 5 Provides information for troubleshooting Model H700B.

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A Visual Tour of Model H700B

Before you start, take a few moments to become familiar with Model H700B.

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What comes with Model H700B

The following items are standard with Model H700B:

 Main system with LCD panel
 ATX power supply
 One DVD contains driver, utilities and user‟s guide
 AC power cord

Model H700B and power adapter

Model H700B with MCR

Model H700B with VFD

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The following items are optional:

 Magnetic card reader (MCR) and bracket
 VFD customer display

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Dimensions15”

Model H700B
Dimensions

Model H700B and
MCR Dimensions

Model H700B and
VFD customer
display

7

Connector Panels

The connector panel is located at the bottom of the main unit base. To clearly see the panel you
must turn Model H700B upside down.

Note: This configuration is for Model H700B units that have been supplied with an integral second LCD
panel.

I/O Port

Connector Type

Description

Power

DC Power Connector

Connects Model H700B to the power supply.

USB

USB

The USB (Universal Serial Bus) port can be used
to connect USB devices.

LAN

LAN RJ45 Connector

The LAN port is used to hook Model H700B to a
local area network.

K/B

PS/2 Keyboard
Connector

The K/B port for an external keyboard.

COM1
COM2

RJ45 Connector

The serial ports COM1/COM2 can be used to
connect serial devices such as a mouse or a
fax/modem.

VGA

15 PIN VGA Connector

The Ext VGA port is used to attach an external 2nd
Panel display or CRT monitor.

DC 12V Out

2 PIN Socket

This is used for the 2nd Panel display.

Cash
Drawer

RJ11 Connector

Cash Drawer Connector, 12 V Actuation support
for solenoid.

VFD/COM4

VFD/ COM4 RJ45
Connector

The VFD port is used to attach a RJ45 cable for a
VFD customer display.

COM3

DB9 Connector

The serial port COM3 can be used to connect
serial devices such as a mouse or a fax/modem.

Line Out

Earphone Connector

The audio port is for speakers.

LPT1

26 PIN SCSI II
Connector

The parallel port LPT1 can be used to connect
parallel devices, such as a printer.

USB USB

Cash

Drawer

COM1

DC+12 V

OUT

COM2COM3COM4

LAN

LPT 1

POWER

K/B

Speaker

VGA

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Model H700B Assembly

Please make sure that the system power is turned off and the power supply is disconnected when
making any hardware changes to Model H700B.

Remove the rear neck plate

I/O ports locate on the back of the neck. The rear neck plate must therefore be removed before
alterations can be made to the hardware.

1. Tilt the screen to 180 degrees.

2. Unscrew the 2 screws adjacent to the hinges.

3. Tilt the screen to 90 degrees.

4. Remove the rear neck plate.

5. Select the appropriate jumper settings as needed.

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Hard Disk Drive Installation

Model H700B comes with an empty hard disk drive (HDD), unless a special request has been
made.

Installing a HDD

1. Turn off power and remove power cable from main unit.

2. Remove the Base/HDD Plate from the
base (4 screws).

3. Secure the hard disk drive on the plate (4
screws).

4. Plug the SATA cable to the HDD.

5. Put the plate back to the base and
secure with 4 screws.

6. Connect the main unit power.

Note: If the HDD does not work normally, please refer to troubleshooting.

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Compact Flash Installation

Model H700B will configure Compact Flash in IDE mode as secondary master after it is installed.
The next available drive letter will be automatically assigned to Compact Flash.

Installing Compact Flash

1. Turn off power and remove power cable from Model H700B.

2. As the compact Flash socket is located on the back side of M/B, remove the 4 screws and
disassemble the front panel plate.

3. Insert Compact Flash and lock the black lever in a 90 degree position.

4. Reassemble front panel plate to main unit.

5. Connect the main unit power.

Compact Flash

Black lever in a
90 degree
position

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Magnetic Card Reader Installation

An optional Magnetic Card Reader (MCR) can be installed on the right side of Model H700B.

Installing an MCR

1. Turn off system power.

2. Unplug the loopback from the MCR socket. The
MCR socket is found on the right side on the
back of the main Unit.

3. Attach the MCR Assembly to the main unit and
connect the MCR cable to the MCR socket.

4. Secure the MCR to the main unit with 2 screws.

Magnetic Card Reader (MCR)

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5. Turn on system power.

Note: If the MCR does not work normally, please refer to troubleshooting.

Attention: The loopback or the MCR cable must be inserted in the socket for an external keyboard to

function with Model H700B.

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MCR Parameter Modification

This option is for users who need to customize the MCR parameters for a particular task.
Some of the useful parameters include:

The selection of country code, other than the default English.
The choice of track combinations.
The preamble/postamble codes.
The MCR parameters can be modified by using the supplied utility program.

The utility can be found on the DVD that came with your system in the \UTILITY\Pos Utility\MCR
util.
If you are upgrading and earlier system to include our MCR reader, then this utility can located on
our website at http://www.firich.com.tw/tech_drivers.htm in the section labeled as “MSR Utility”.

Unzip this file onto your system hard disk then run the “Setup.exe” in the MSR_Util folder and
follow the simple onscreen instructions.

When the installation finishes, you will find that a new folder has been created in your “Program

files” folder, labeled as “Decoder” with a subfolder named “XXX Decoder”.

When the program has loaded please select the Magnic_Reader menu item as in the following
picture. By using the 3 top items listed; Interface, Communication and Miscellaneous, you will
be able to alter many of the parameters associated with the MCR unit.
When you have finished your modifications and are sure that they are set exactly how you want
them to be, just click on the menu item Transmit to download the new parameter to the MCR unit.
Please refer to the Help menu for any further assistance.

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VFD Customer Display Installation

An optional VFD customer display can be installed on the back of Model H700B.

Rear view with VFD attached.

Installing a VFD

1. Turn off system power.

2. Important, make sure that the jumpers on the I/O board are set correctly. It's important to
note that the supply voltage for the VFD customer display(COM4 usually) is set to +12V. If an
LCD customer display is chosen, please change it to +5V.

3. Please refer to jumper information(p.40)

4. Remove the VFD Mounting Cover from
the base.

5. Secure the VFD Holder to the base
with 3 screws and place VFD display
into the holder.

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6. Connect the VFD RJ45 cable in the
VFD/COM4 port on the I/O panel
which located under the base.

7. Turn on VFD power switch, and then
turn on system power.

Note: If the VFD does not display correctly after an application is loaded, please refer to troubleshooting.

Cash Drawer Installation

A) Before the cash drawer has been connected to Model H800B, please make sure the

drive voltage and cable pin assignment of the cash drawer is matched to the definition of
the cash drawer port of Model H800B. Please refer to the mother board manual for
Check if the I/O ports are enabled in the CMOS setup.

B) Check if there are any IRQ conflicts.
C) The motherboard could be defective.

1. Cash Drawer .

2. Plug cash drawer cable into cash drawer port.

VFD

COM4

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Note: If the cash drawer cannot be detected by the system, please refer to troubleshooting.

Cash Drawer

RJ11

Connector

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Cash Drawer Activation

Two cash drawers may be driven from this port. Driving voltage of the solenoid is DC+12V.
Unlike previous models, the 9455 motherboard does not use a direct I/O port but instead is
accessed via a super I/O chip. A test program and source code is supplied and can be found on
the DVD in \Utility\Cashdrawer. This test program is for all Windows O/S. To use the source code
please study the readme.txt file in the same location.
Hardware logic is as follows.

Allow Access to the port

Boot DOS and use Debug.exe (you must boot raw DOS and not use WIN2K/NT/XP)
O 2E 87 ; This is the Super I/O access key (this is needs to be executed twice)
O 2E 87 ;
O 2E 07 ; This is the logical device access key
O 2F 07 ; This is the logical device number (07 = GPIO port #1)
O 2E F1 ; This allows access to the port registers bit7 - bit0 for reading and writing

To Open cash drawer number 1….

O 2F 01 ; This will power the cash drawer number 1 solenoid ON.
Wait 200 milliseconds
O 2F 00 ; This removes the power from the cash drawer solenoid.

To Open cash drawer number 2….

O 2F 02 ; This will power the cash drawer number 2 solenoid ON.
Wait 200 milliseconds
O 2F 00 ; This removes the power from the cash drawer solenoid.

There is only one input for the Cash Drawer Open Status Switch.

To read the Cash Drawer Open Status Switch for our Standard Cash Drawer

After Allowing Access to the port (above)
I 2F ; Read port 2F bit7 – bit0
Check the state of bit2, if High the drawer is open, if Low the drawer is closed.

If your application requires 2 cash drawers and you need to know if one of the drawers are open
then it will be necessary to link the “SW+” and “SW-“ of both cash drawers together. You will also
need to modify both cash drawer switch wiring.
You will need a soldering iron for this.

Disassemble the cash drawers and move the Red wire that is attached to the “N.O.” (Normally

Open) terminal onto the “N.C.” (Normally Closed) terminal. See the Cash Drawer RJ11 connector

details in this manual for pin assignments.

This will provide an “OR” type function.
e.g. either Cash Drawer 1 is open “OR” Cash Drawer 2 is open.

To read the Cash Drawer Open Status Switch…for 2 modified Cash Drawers

After Allowing Access to the port (above)
I 2F ; Read port 2F bit7 – bit0
Check the state of bit4, if Low a drawer is open, if High then both drawers are closed.

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Optional Second LCD Panel Display

An optional second LCD panel can be easily installed on Model H700B.
There are two standard pole heights that may be ordered, 150mm and 400mm.
The mechanical fitting of the second panel display is a very simple process.

Position the Model H700B onto its side.
Remove the 3 screws and Mounting Cover from the base unit.
Position the already assembled Second Panel Display, Pole and Holder to the base and
secure firmly with the 3 screws.
Now connect the Second Panel Display cables to the Power and VGA sockets on the
underside of the Model H700B unit. If you also ordered the second display Touch panel
option then connect this to the COM5 socket.

Note. CMOS BIOS settings should be altered to make COM5 use IRQ11, and boot
Display „CRT+LVDS‟ should be enabled.
Dependent upon which operating system is used, drivers will have to be installed,
therefore please refer to the DVD that came with your Model H700B, or visit our website
at: http://www.firich.com.tw/tech_drivers.htm

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OSD Settings for Second LCD Panel

Model H700B secondary LCD panel has built-in OSD (on screen display) controls to adjust
various display parameters. The control buttons are located on the right side of the back cover.

OSD Settings

There are four buttons on the OSD panel: Select, Down, Up, and Enter. The functions of these
four buttons are as follows:

Menu

Press to open the OSD window.

Back one menu level up.

Press to exit the OSD window while in OSD mode.

DownArrow

Press to scroll item selection bar down.

To decrease the parameter value.

To switch the item selection (Ex: YES / NO).

UpArrow

Press to scroll item selection bar up.

To increase the parameter value.

To switch the item selection (Ex: YES / No).

Enter

Enter the selected sub-menu.

Confirm selected function.

OSD Menu Structure

RGB Menu

Brightness

Red

-127~127

Green

-127~127

Blue

-127~127

Color Temp

0~7

Sharpness

0,1

Main Menu

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Geometry
Menu

Auto­Adjustment

H. Position

0~252

V. Position

1~26

H. Total

1004~1108

Auto
Phase

Delay

0~61

Main Menu

Contrast
Menu

Auto­Balance

Contrast

Red

0~511

Green

0~511

Blue

0~511

Balance

Red

0~127

Green

0~127

Blue

0~127

Main
Menu

0~127

Language
Menu

English
Spanish

Main Menu

Auto
Training

ON/OFF

DOS/GFX

ON/OFF

NVRAM
init

Power
Down

Revert

Save

CMOS Setup

Model H700B systems have adopted the motherboards 9455, using AWARD BIOS.
Please refer to the 9455 M/B User's Manual for a detailed description of the BIOS CMOS setup.

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Model H700B comes with a variety of drivers for different operating systems.
You will find 1 DVD with Model H700B. The DVD has all the necessary drivers to setup Model

H700B. Please insert the DVD into DVD-ROM. Installation will start automatically through
detecting your terminal‟s BIOS; there will be a menu for you to choose the driver you want.

Note: If you are installing WIN7, there‟s no need to install the chipset driver which is already
equipped as default with OS.

If the installation doesn‟t start automatically, please try to find the index.html file under the folder
D:\Driver List\ H700B_800B to start the driver menu as below.

1. Choose which OS you want or tools.

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2. Choose which driver you want to install, but please read the installation sequence carefully.

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3. Use the path and follow it to find the driver you want.

Please follow this installation sequence accordingly.

Model H700B Driver installation sequence:
Chipset Driver -> VGA Driver -> LAN Driver -> Audio Driver
The reason to follow our sequence is that IRQ settings will be changed by Windows XP to non

supported values, and you may encounter unnecessary problems later.

Note: When installing the IEGD driver for VGA under POSready 2009, the default

setting is 800x600 with Extention mode; please change the resolution setting to
1024x768 as below.

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Note: Under Windows 7, the chipset driver is not necessary since the OS has already
included the driver as default.

Intel Chip Set Driver Installation for Windows XP

Find the setup file through index

Step 1. Click “Next” to continue

Step 2. Read the License Agreement and click “Yes” to continue

Step 3. Click “Next” to continue

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Step 4. Click “Next” to continue

Step 5. Click “Finish” to complete setup

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Graphic Media Accelerator Driver Installation

Find the setup file through index

Step 1. Click “Next” to continue

Step 2. Read the License Agreement and click “Yes” to continue

Step 3. Click “Next” to continue

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Step 4. Click “Next” to continue

Step 5. Click “Finish” to complete setup

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Lan Driver

Find the setup file through index

Step 1. Click “Next” to continue

Step 2. Click “Install” to continue

Step 3. Click “Finish” to complete setup

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Audio Driver

Find the setup file through index

Step 1. Click “Next”

Step 2. Click “Finish” to complete setup

ELO Touch Tools Installation

ELO Touch Tools Installation for Windows XP & Vista

1. Find the setup file through index (Tools)

2. Open SW601379_TETouch_5.2.0

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3. Click OK to continue.

4. Click Unzip to continue the installation.

5. Click OK to continue.

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6. Pick the default language for the Elo Touchscreen and click Next to continue.

7. Check “Install serial Touchscreen Drivers” And click Next.

8. Read the “License Agreement” and click Yes if you accept it.

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9. Select “Auto-detect Elo touchscreens” and click Next.

10. Select the COM port for the touch monitor. It is recommended that you select COM5 for
the touch screen, as this port is internally configured for touch operation. And click Next to
continue.

11. Make sure the COM port listed is the one you chose for your touch monitor. Press Next to
continue.

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12. Wait until the ELO Touch Tools installation finished.

13. Select “Calibrate ELO Touchscreen monitors” and click Finish.

14. Start calibrating the touchscreen by touch the targets showed on the screen.

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15. If the cursor is working fine, click to finish the setting; if not, click to calibrate the
screen again.

IT MAY BE NECESSARY TO RESTART YOUR COMPUTER TO UTILIZE YOUR
TOUCHSCREEN FEATURES.

16. Click Restart to reboot your computer again.

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ELO Control Panel

This section explains the different options in the ELO control Panel.

General tab

The general tab allows you to:

 Change the COM port your touch screen is set to.
 Calibrate the touch screen with the Align button.

Mode tab

The Buttons tab allows you to:

 Adjust all mouse emulation controls.
 Change cursor properties
 Enable or disable right mouse button utility.

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Sound tab

The Sound tab allows you to:

 To change sound properties for ELO touch tools.

Properties tab

The Diagnostics tab allows you to:

 View Controller Information.

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About tab

The About tab displays Information about ELO Touch systems

Wireless LAN Driver Installation

1. Find the setup file through index (Tools)

2. Open WiFi-118E.exe

3. Click “Next” and start the installation

4. Select “Install driver and Ralink WLAN Utility”

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5. Select “Ralink Configuration Tool”Select “Optimize for WiFi mode”

6. Select “Install”

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7. Click “Finish”

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System Configuration

CPU (LGA775)

Intel Pentium Dual core E5300 2.6GHz

Chipset

Intel 945G + ICH7

DRAM

DDR2 400/533/667 MHz SDRAM. Up to 2GB 1 x 240 DDR2 DIMM

Primary LCD Panel

15” , LED/CCFL LCD Panel , 1024x768.

Primary Touch
Panel

15” ELO 5-wire resistive touch panel

CompactFlash
Disk socket

Type I/II CompactFlash™ Disk. The Flash Disk provides 100%

compatibility with hard disk.

HDD

Internal 2.5” 160GB hard disk drive (or above).

Hardware monitor

Built in to monitor power supply voltage and fan speed status

Speaker

2 watt pedestal-integrated speaker.

Power

250 watt external power adapter.

I/O Port

Serial Port

4 [1(DB9), 3(RJ45)]

Parallel Port

26 PIN SCSI II Connector

USB port

5

Keyboard Port

One PS/2 keyboard port.

LAN Port

10/100Mbps Ethernet Controller Realtek 8102E(Realtek RTL8111C
Optional)

VGA Port

Standard VGA Port for second LCD monitor.

Audio Port

Integrated Sound Blaster compatible, AC97 Audio Codec.

Construction

Optional Features

Injection-Molded, Die-cast aluminum enclosure spill resistance.

Customer display

Integrated VFD/LCD customer display.

Magnetic card
reader

Integrated Single／Dual／Triple Track MCR.

Second LCD Panel

15”/12”TFT LCD Panel.

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Second Touch
Panel

Optional 12”/15” ELO 5-wire resistive touch panel.

Operating
temperature

0°C~ 40°C (32°F ~ 104°F)

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Jumper setting

To Change the settings of COM, please adjust the jumpers on 2640 I/O board

COM1

5V : JP1_2 ( 5-6 short )
12V : JP1_2 ( 1-2 short )
RI : JP1_2 ( 3-4 short ) (Default)

COM2

5V : JP1_2 ( 11-12 short )
12V : JP1_2 ( 7-8 short )
RI : JP1_2 ( 9-10 short ) (Default)

COM3

5V : JP3_4 ( 5-6 short )
12V : JP3_4 ( 1-2 short )
RI : JP3_4 ( 3-4 short ) (Default)

COM4

RS-232:

JP3 ( 1-3 )
JP3 ( 2-4 )
5V : JP3_4 ( 11-12 short )
12V : JP3_4 ( 7-8 short )
RI : JP3_4 ( 9-10 short )

VFD:

JP4 ( 1-2 )
JP3 ( 1-2 )
JP3 ( 3-5 )
JP3 ( 4-6 )
12V : JP3_4 ( 7-8 short ) (Default)

Connector function lists

CConnector

Function

AUDIO1

6W amplifier Line-out Connector

AUDIO2

Line-in, MIC-In Connector

AUXFAN1

System FAN 3-pin Connector

BT1

Power Button Connector

CF1

Compat Flash Connector

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CPUFAN1

CPUFAN 4-pin Connector

COM5,COM6

Serial port Connector with Box-header

DIMM1

DDR2 240 Pin Slot

DIO1

Digital I/O with Pin-header

IDE1

HDD IDE Connector (Supply +5V)

INV1

LCD inverter Connector

IR1

IrDA Connector

MIO1

Multi IO Connector

MCR1

MSR Connector with Box-header

LAN

LAN Connector with Pin-header

LPT1

Printer Connector with Pin-header

LVDS1

LVDS Connector

PCI

PCI Connecting Finger

PWR1

ATX Connector with extension cable

PWR2

ATX 4 Pin Connector

SATA1, SATA2

SATA Connector

SATA_PWR1

SATA Power Connector

USB1, USB2,
USB3, USB4

USB Connector with Pin-header

-2, 9-11, 10-12, 23-24 15-

Connector pin define

Audio1 Audio Amplifier Output with Box-header (2.0 mm)

PIN No.

Signal

1

Audio Amplifier Out Right

2

Ground

3

Ground

4

Audio Amplifier Out Left

Audio2 Audio signal Connector with Pin-header (2.0 mm)

PIN No.

Signal

1

MIC1-IN-L

2

LINE1-IN-L

3

MIC1-JD

4

LINE1-JD

5

Ground

6

Ground

7

MIC1-IN-R

8

LINE1-IN-R

AUXFAN1 System FAN 3 Pin Connector

PIN No.

Signal

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1

Ground

2

Fan Power (+12V)

3

Speed Sense

BT1 Power Button with Pin-Header (2.54mm)

PIN No.

Signal

1

PSIN#

2

Ground

CPUFAN1 4Pin FAN Connector

PIN No.

Description

1

Ground

2

Fan Power (+12V)

3

Speed Sense

4

Control

COM5, COM6 Serial Port with Box-header (2.0 mm)

PIN No.

Signal

PIN No.

Signal

1

DCD

2

DSR

3

RXD

4

RTS

5

TXD

6

CTS

7

DTR

8

RI/+5V/+12V

9

Ground

10

NC

DIO1 Digital I/O Connector with Pin-header (2.54mm)

PIN No.

Signal

PIN No.

Signal

1

DIO-OUT3

2

DIO-IN3

3

DIO-OUT2

4

DIO-IN2

5

DIO-OUT1

6

DIO-IN1

7

DIO-OUT0

8

DIO-IN0

9

Ground

10

+5V

IDE1 HDD IDE Connector with Box-header (2.0mm)

PIN No.

Signal

PIN No.

Signal

1

RESET#

2

Ground

3

Data7

4

Data8

5

Data6

6

Data9

7

Data5

8

Data10

9

Data4

10

Data11

11

Data3

12

Data12

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13

Data2

14

Data13

15

Data1

16

Data14

17

Data0

18

Data15

19

Ground

20

NC

21

DMA REQ

22

Ground

23

IOW#

24

Ground

25

IOR#

26

Ground

27

IOCHRDY

28

Pull-down

29

DMA ACK#

30

Ground

31

INT REQ

32

NC

33

SA1

34

P66DETECT

35

SA0

36

SA2

37

HDC CS1#

38

HDC CS3#

39

HDD Active#

40

Ground

41

+5V

42

+5V

43

Ground

44

NC

INV1 Inverter Connector with Box header (2.50 mm)

PIN No.

Signal

1

+12V

2

+12V

3

Ground

4

Ground

5

Inverter Enable

IR1 IR Connector with Pin-header (2.54 mm)

PIN No.

Signal

1

+5V

2

NC

3

IR-RX

4

Ground

5

IR-TX

LAN LAN Connector with Box-header (2.0 mm)

PIN No

Signal

PIN No

Signal

1

L_MD10+

2

L_MD10-

3

L_MD11+

4

L_MD11-

5

L_P4&P5C

6

L_P7&P8C

7

L_MD12+

8

L_MD12-

9

L_ME13+

10

L_MD13-

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11

LED1#

12

LED0#

CN5 2nd LCD/VGA connector

PIN No

Signal

PIN No

Signal

1

Strobe#

2

Data0

3

Data 1

4

Data 2

5

Data 3

6

Data 4

7

Data 5

8

Data 6

9

Data 7

10

Acknowledge#

11

Busy

12

Paper Empty

13

Printer Select

14

Auto Form Feed#

15

Error#

16

Initialization#

17

Printer Select IN#

18

Ground

19

Ground

20

Ground

21

Ground

22

Ground

23

Ground

24

Ground

25

Ground

26

Ground

LVDS1 LVDS Panel Signal with Wafer Connector (1.25 mm)

PIN No

Signal

PIN No

Signal

1

Ground

2

Ground

3

L_DC3

4

L_DC3-

5

L_CLK0

6

L_CLD0-

7

L_DC2

8

L_DC2-

9

L_DC1

10

L_DC1-

11

L_DC0

12

L_DC0-

13

Ground

14

Ground

15

L_DC7

16

L_DC7-

17

L_CLK1

18

L_CLK1-

19

L_DC6

20

L_DC6-

21

L_DC5

22

L_DC5-

23

L_DC4

24

L_DC4-

25

Ground

26

Ground

27

LVDS Power

28

LVDS Power

29

LVDS Power

30

LVDS Power

Note：LVDS Power = +5V or +3.3V (Default)

MIO1 Multi-IO Connector with Box-header (2.54 mm)

PIN No

Signal

PIN No

Signal

1

DCD#4

2

DSR#4

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3

RXD#4

4

RTS#4

5

TXD#4

6

CTS#4

7

DTR#4

8

RI#4

9

DCD#3

10

DSR#3

11

RXD#3

12

RTS#3

13

TXD#3

14

CTS#3

15

DTR#3

16

RI#3

17

DCD#2/DT-

18

DSR#2

19

RXD#2/DT-

20

RTS#2

21

TXD#2/422R+

22

CTS#2

23

DTR#2/422R-

24

RI#2

25

DCD#1

26

DSR#1

27

RXD#1

28

RTS#1

29

TXD#1

30

CTS#1

31

DTR#1

32

RI#1

33

F_KCLK

34

F_KDAT

35

L_MCLK

36

L_MDAT

37

DIO_OUT0#

38

DIO_IN0

39

L_TX-

40

L_TX+

41

L_P4&P5C

42

L_RX-

43

L_RX+

44

L_P7&P8C

45

LED0#

46

LED1#

47

5VHSYNC

48

5VVSYNC

49

5VDDCCLK

50

5VDDCDATA

51

Ground

52

VGA_RED

53

Ground

54

VGA_GREEN

55

Ground

56

VGA_BLUE

57

Ground

58

HDD_LED#

59

FA-OUT-L

60

FA-OUT-R

MCR1 External Keyboard Connector with Pin-header (2.5 mm)

PIN No.

Signal

1

Ground

2

KDAT_CON

3

KDAT_KBC

4

KCLK_CON

5

KCLK_KBC

6

+5V

PWR1 ATX 8-pin Connector (Expansion cable) with Pin-header

PIN No.

Signal

1

+5V

2

+5V

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3

5VSB

4

+12V

5

PS_ON-

6

Ground

7

Ground

8

Ground

PWR2 ATX 12V 4-pin Connector

PIN No.

Signal

PIN No.

Signal

1

Ground

2

Ground

3

+12V

4

+12V

SATA PWR1 SATA 6pin Power Connector with Box-header (2.5 mm)

PIN No.

Signal

1

+5V

2

+5V

3

Ground

4

Ground

5

+12V

6

+12V

USB1 USB0 Port Connector with Pin-header (2.0mm)

Pin No.

Signal

1

USB Power (+5V)

2

USB DATA0-

3

USB DATA0+

4

Ground

USB2 USB1 Port Connector with Pin-header (2.0mm)

PIN No.

Signal

1

USB Power (+5V)

2

USB DATA1-

3

USB DATA1+

4

Ground

USB3 USB2, USB3, USB4, USB5 Port Connector with Pin-header (2.0mm)

PIN No.

Signal

PIN No.

Signal

1

USB DATA2-

2

USB DATA4-

3

USB DATA2+

4

USB DATA4+

5

Ground

6

Ground

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7

USB DATA3-

8

USB DATA5-

9

USB DATA3+

10

USB DATA5+

USB4 USB6, USB7 Port Connector with Pin-header (2.0mm)

PIN No.

DESCRIPTION

1

USB DATA6-

2

USB DATA6+

3

Ground

4

USB DATA7-

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CChhaapptteerr 55

TTrroouubblleesshhoooottiinngg

Please note that the following troubleshooting guide is designed for people with strong
computer hardware knowledge such as System Administrators and Engineers.

Power is on, but there is no Panel Display

A) Enter BIOS setup program and then get into the Boot Display option. Check if the default

setting is [ Auto ]; if not, change the setting to [ Auto ] and press F10 to save the settings.

B) Due to the chipset limitation, while two displays are connected to the system, both display

contents will shrink and cannot show properly in size under DOS mode. After the system
booting completed and running under the Windows OS, the display will show in normal
size.

Cannot Detect HDD

A) SATA cable is not connected properly to mainboard SATA1/SATA2 or it could be

defective.

B) HDD power cable is not connected properly to the mainboard or it could be defective.
C) Check CMOS setup, set SATA HDD to Auto detects.
D) On-board IDE port could be defective.

Touch Panel Does not Work

A) Check CMOS settings, COM port needs to be “Enabled”. And check the IRQ from the

MB manual

C) Check if the ELO driver has been properly installed. Or try to reinstall again

(Please refer to the ELO driver installation).

D) Check that the ELO controller on COM port has been detected during the ELO driver

installation. If yes, than check that the flat cable from the ELO touch screen has been
properly connected to the ELO controller (Attention: Pin1 mark should be on the same
side as the ELO controller).

E) Check that the ELO controller Green LED is blinking?

If no, there is no DC+5V support for the ELO controller from the mainboard.

F) Touch screen controller could be defective or the touch panel could be defective.

ELO Touch Panel Cannot Calibrate Correctly

A) Please replace the ELO controller, and re-calibrate. If this works, change back to the

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original ELO controller, and re-calibrate.

B) If the ELO touch panel still cannot calibrate correctly after changing to a new ELO

controller, the touch panel may be not installed properly or it could be defective.

Second LCD Panel is Not Functioning Properly

A) Check that the VGA driver is installed properly (Please refer to the VGA driver installation

section).

B) Connect a VGA CRT monitor to the VGA 2(onboard wafer) connector, if there is a display,

then the second LCD panel could be defective or is not installed properly.

B-1) Please check that both the VGA signal cable and second LCD power cable are

connected properly (Shut the power off before connecting the 2 above mentioned
cables).

B-2) Check that the VGA cable is connected to A/D board. Or it could be defective.
B-3) Check that the LCD signal cable is properly connected to A/D board and LCD

panel. Or it could be defective.
Please re-connect both ends of the LCD signal cable in the correct location. Or

replace with a new cable.

B-4) there will be no backlight if the is inverter is defective.
C) Check the 10 PIN VGA cable is well connected to main board VGA2
D) The main board VGA chip could be defective.

PS/2 Keyboard is not functioning normally

A) Make sure the keyboard is properly connected to the PS/2 keyboard port before the

system is powered up. If the keyboard is connected after OS has been booted, the
keyboard will not work.

B) Check that the LED on the keyboard goes on then off after power on. If yes, the

keyboard is getting power correctly.

C) If the MCR is not required. Please make sure the loopback is plugged into the MCR

connector board.

D) Check that the 6 wire cable has been properly connected between the MCR connector

board and mainboard MCR1.

E) The mainboard could be defective.

MCR is not Functioning Properly

A) Check if the green MCR LED is on.

A-1) Check if the MCR is properly connected to the MCR connector board on main

system.

A-2) Make sure the 6 wire cable is properly connected between mainboard MCR1 and

the MCR connector board.

A-3) The MCR connector board could be defective.
A-4) The MCR module could be defective.

B) If a keyboard is connected to the PS/2 keyboard port, and functions correctly, then the

MCR module could be defective.

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C) For an MCR to work under Windows2000, the keyboard must be connected prior to

booting the system.

VFD Display is not functioning Properly

A) Ensure that COM4 is enabled in the CMOS setup, and data is written to COM4 in the

application.

B) Check if there is any display when system power is ON, if the screen is blank, please

follow the steps below.

B-1) Make sure the power switch on the VFD display is on before powering the main

system.

C) Check RJ-45 cable is properly connected to main board
D) The on-board COM4 I/O chips could be defective.

LAN is not functioning Properly

A) Check if the LAN driver is installed properly. (Please refer to the LAN driver installation)
B) Check if there are any IRQ conflicts.
C) Check if the RJ45 cable is properly connected.
D) The on board LAN chip could be defective.

COM1, COM2 and COM3 are not functioning properly

D) Check if the I/O ports are enabled in the CMOS setup.
E) Check if there are any IRQ conflicts.
F) The motherboard could be defective.

Cash Drawer Port is not functioning Properly

A) Make sure the pin assignment matches between the cash drawer and the RJ11 cash

drawer port.

B) Verify the digit I/O port address is 2F
C) The motherboard could be defective.