One Stop Systems ExpressBox 3T-V3, EB3T-V3 User Manual

ExpressBox 3T-V3

Model:EB3T-V3

www.onestopsystems.com

User Manual

One Stop Systems

Table of Contents

Preface 5

Advisories 5

Safety Instructions 6

1 Introduction 8

PCI Express Features 8

Thunderbolt Features 8

1.1 Core of EB3T Thunderbolt 3 9

1.2 Parts List 10

1.3 Specifications 11

1.4 Main Components 11

1.5 Parts of EB3T 12

1.6 Thunderbolt 3 card 13

1.6.1 Power and indicator LEDs. 13

1.6.2 J1 connector 14

1.7 Backplane 14

1.7.1 PCIe card Slots 15

1.7.2 J6 15

1.7.3 SW1 switch module 15

1.7.4 SW2 switch 15

1.7.5 JP5 16

1.7.6 J2, J3 and J4 16

1.7.7 J10 16

1.7.8 J11 connector 17

1.8 Backplane LEDs 17

1.8.1 LED1 17

1.8.2 LED2 18

1.8.3 LED3 18

1.9 SLOT LEDS 18

1.9.1 LED5 for SLOT1 18

1.9.2 LED6 for SLOT2 18

1.9.3 LED7 for SLOT3 18

1.9.4 LED8 for SLOT4 19

1.10 Pre-Installation Information 19

1.11 Tools Required for Installation 19

2 Hardware Installation 20

2.1 Installation-Procedures Overview 20

2.2 Open Enclosure 20

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2.3 Remove Card slot Cover 20

2.4 Install PCIe Cards 21

2.4.1 Add-in System Blower (Optional) 22

2.5 Attach Power Cord 23

2.6 Connect Thunderbolt Cable 23

2.7 Start Host Computer 24

3 Verify Installation 25

3.1 Hardware 25

3.2 Thunderbolt™ 3 Interface Card & LEDs 26

3.2.1 LED status: Fully Operational mode 26

3.2.2 LED status: Standby mode 26

3.3 Backplane & LEDs 26

3.3.1 LED1 27

3.3.2 LED2 27

3.3.3 LED5 for SLOT1 27

4 Software Installation 28

4.1 How to check EB3T device on Mac OS 10.10 (or newer) 28

4.2 How To Check PCIe cards on Mac OS (10.10 or newer) 30

4.3 Thunderbolt Aware Driver is required for PCIe cards 30

4.4 PCIe Card and Slot# assignment 31

4.5 How to Check EB3T Device on Windows 10 32

4.6 How to check PCIe card on Windows10 33

5 Important Technical Information 34

5.1 Shipping / Transporting the unit 34

5.2 Fan Specifications 34

5.3 Fan Speed and Noise Adjustment 35

5.3.1 Tools 35

5.3.2 Steps to adjust the fan speed 35

5.4 How to replace the fan 37

5.5 How to install the fan 38

5.6 Installation of x16 PCIe card 38

5.7 Pro Tools HDx cards Installation 39

5.7.1 Using HDx power cable for Mac 39

5.7.2 Using HDx power cable for PC 40

5.8 Power Supply (300 WATT) 42

5.8.1 Power Supply Specifications 42

5.9 Auxiliary Power Cables 47

5.10 Attaching Displays 48

5.11 How to Remove Thunderbolt3 card 48

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5.12 How to remove Power Supply 49

6 Installation on Laptop PC 51

6.1 Installation on laptop running Windows 10 51

6.1.2 How to Check EB3T-V3 device and PCIe card 54

6.2 Installation on Laptop running Linux 56

6.2.1 How to Check EB3T device 56

6.2.2 How to Check PCIe card device 58

7 GPU Installation 59

7.1. Step 1: Set Up EB3T-V3 59

7.1.1 Install Thunderbolt Software and reboot 60

7.2 Step 2: Install GPU 63

7.3 Step 3: Install GPU Software 63

7.4 Quadro GPU Driver Installation Guide 63

7.5 How to verify Thunderbolt device and eGPU card 64

8 Troubleshooting 68

9 How to Get More Help 72

9.1 Contacting Technical Support 72

9.2 Returning Merchandise 72

9.3 Online Support Resources 72

Appendix A Compliance 73

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NOTE

Used to amplify or explain a comment related to procedural steps or text.

IMPORTANT

Used to indicate an important piece of information or special “tip” to help you

CAUTION

Used to indicate and prevent the following procedure or step from causing damage to the equipment.

WARNING

Used to indicate and prevent the following step from causing injury.

DANGER or STOP

Used to indicate and prevent the following step from causing serious injury or significant data loss

Preface

Advisories

Five types of advisories are used throughout this manual to provide helpful information, or to alert you to the potential for hardware damage
or personal injury.

Disclaimer: We have attempted to identify most situations that may pose a danger, warning, or caution condition in this manual. However, the
company does not claim to have covered all situations that might require the use of a Caution, Warning, or Danger indicator.

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WARNING

Never modify or remove the radio frequency interference shielding from your workstation or expansion unit. To do so may
cause your installation to produce emissions that could interfere with other electronic equipment in the area of your
system.

CAUTION

Do not attempt to service the system yourself except as explained in this manual. Follow installation
instructions closely.

Safety Instructions

Always use caution when servicing any electrical component. Before handling the expansion chassis, read the following instructions and safety
guidelines to prevent damage to the product and to ensure your own personal safety. Refer to the “Advisories” section for advisory
conventions used in this manual, including the distinction between Danger, Warning, Caution, Important, and Note.

 Always use caution when handling/operating the computer. Only qualified, experienced, authorized electronics personnel should

access the interior of the computer and expansion chassis per UL and IEC 60950-1

 The power supplies produce high voltages and energy hazards, which can cause bodily harm.
 Use extreme caution when installing or removing components. Refer to the installation instructions in this manual for precautions

and procedures. If you have any questions, please contact Technical Support.

When Working Inside a Computer

1. Before taking covers off a computer, perform the following steps:

2. Turn off the computer and any peripheral devices.

3. Disconnect the computer and peripheral power cords from their AC outlets or inlets in order to prevent electric shock or system

board damage.

In addition, take note of these safety guidelines when appropriate:

 To help avoid possible damage to systems boards, wait five seconds after turning off the computer before removing a component,

removing a system board, or disconnecting a peripheral device from the computer.

 When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector

with locking tabs. If you are disconnecting this type of cable, press in on the locking tabs before disconnecting the cable. As you pull
connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before connecting a cable, make sure both
connectors are correctly oriented and aligned.

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Electrostatic Discharge (ESD) Warning

Electrostatic Discharge (ESD) is the enemy of semiconductor devices. You should always take precautions to eliminate any
electrostatic charge from your body and clothing before touching any semiconductor device or card by using an
electrostatic wrist strap and/or rubber mat.

Protecting Against Electrostatic Discharge

Static electricity can harm system boards. Perform service at an ESD workstation and follow proper ESD procedures to reduce the risk of
damage to components. We strongly encourage you to follow proper ESD procedures, which can include wrist straps and smocks, when
servicing equipment.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

 When unpacking a static-sensitive component from its shipping carton, do not remove the component’s anti-static packaging

material until you are ready to install the component in a computer. Just before unwrapping the anti-static packaging, be sure you
are at an ESD workstation or are grounded.

 When transporting a sensitive component, first place it in an anti-static container or packaging.

 Handle all sensitive components at an ESD workstation. If possible, use anti-static floor pads and workbench pads.

 Handle components and boards with care. Do not touch the components or contacts on a board. Hold a board by its edges or by its

metal mounting bracket.

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1 Introduction

ExpressBox 3T-V3 provides an 'outside-the-box' solution for using PCIe® cards with Thunderbolt-equipped computers. High-performance work
flows are possible by connecting a Thunderbolt equipped computer to an ExpressBox 3T-V3 containing PCIe cards such as video capture, media
transcoding, audio processing, and fast data storage. In addition, because Thunderbolt is also based on DisplayPort technology, you can daisy
chain a high-resolution display with your ExpressBox 3T-V3. Thunderbolt cable is sold separately.

Thunderbolt 3 allows you to connect your computer / notebook to multiple 4K displays, attach external storage devices, transfer large data
files, or capture or move RAW video from high-end camera. Thunderbolt 3 is capable of transmitting at a rate of 40Gbps (maximum speed),
which is faster than a USB 3.1 rate of 10 Gbps or USB 3.0 of 5Gpbs.

EB3T-V3 uses Thunderbolt3 - USB Type-C 3.1 thin cable / connector. The EB3T-V3 connects to Thunderbolt 3 port and USB Type-C ports. The
Thunderbolt 3 cable provides four times the data and twice the video bandwidth while also supplying power. Gives the user the power to use
for 4K video, single-cable docks with charging and built-in 10 G networking

PCI Express Features

 Supports three full-length cards

 This chassis includes a PCI Express Gen 3 switch with 48 lanes.
 Three slots (slot2, slot3 and slot4) are all x8 lanes Gen3.
 Slot 1 is the upstream slot, it is x16 lane connector, Gen3. However, thunderbolt3 card is only x4 lane.

Therefore, the upstream slot will operate at x4 lane Gen 3

Thunderbolt Features

 High-speed Thunderbolt connection – Thunderbolt 3 40 Gbps. Thunderbolt 2: 20Gbps. Thunderbolt1: 10Gbps

o –Bi-directional, dual-protocol (PCI Express and Display Port)
o 4 lanes of PCI Express Gen 3

 Automatic power-up control by computer
 USB 3.1 (10 Gbps) – compatible with existing USB devices and cables
 DisplayPort 1.2 – compatible with existing DisplayPort displays, devices, and cables.

o Connect DVI, HDMI, and VGA displays via adapters

 Power (based on USB power delivery)

o Up to 100W system charging
o 15W to bus-powered devices

 Thunderbolt Networking

o 10Gb Ethernet connection between computers

 Daisy-chain (up to six devices) or end-point device
 Lowest latency for PCI Express audio

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No

Slot#

1

PCIe SLOT1

2

PCIe SLOT2

3

PCIe SLOT3

4

PCIe SLOT4

Figure 1.2

Figure 1.4

1.1 Core of EB3T Thunderbolt 3

*The PCIe slot connector is x16, but the Thunderbolt3 card is x4. Therefore, upstream port will operate at x4 speed.

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Number

Qty

Item

1 1 ExpressBox 3T-V3 - Three Slot PCIe Expansion Chassis

2 1 Fan Blower

3 1 Carry Bag

4

1

U.S. Standard 115V Power Cord

Note:
SLOT#3 is designated closed-type; as there is a heatsink at the end of the slot NO.3, a x16 card cannot be installed in the slot.

1.2 Parts List

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Item

Description

Technology

PCI Express Bus Specification Revision 3.0
PCI Express Bus Specification Revision 2.0

Backplane

(3) Full length PCI Express Slots. Three x8 Gen 3.0

Thunderbolt™ 3, Interconnect Bandwidth

40 Gbps- doubles the speed of Thunderbolt 2

Enclosure

Aluminum Chassis. 14.6”W x, 4.3”H x 7.9”H
(371mm x 110mm x 200mm)

System Cooling

(1) Hot Swappable Fan
(1) Removable Blower Fan

Front Fan Noise Level

10 db

Power Supply Options

300 Watt
100-240 VAC, 50-60 Hz Power Input
Two 8-pin auxiliary power tabs
One 4-pin auxiliary Molex power connector

Environmental

Ambient Temperature 0° to 50° C
Storage Temperature -20° to 60° C
Relative Humidity 5% to 85% non-condensing

MTBF

50,000

Regulatory Compliance

FCC Class A Verified. CE. RoHS Compliant

Thunderbolt™ 3, Supported Operating Systems

MacOS 10.10 or higher (not supported 10.8 below) and Windows 10

Warranty

30 day money back guarantee. 1 year return to factory

1.3 Specifications

1.4 Main Components

The EB3T unit is composed of the following major components

1. Thunderbolt3 card

2. Backplane

3. Power Supply

4. Replaceable Fan

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1.5 Parts of EB3T

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LED1: +5VSB

LED2: 3V3

LED3: 5V0_ATX

LED4: 3V3_LC

LED5: 0V9_SVR

1.6 Thunderbolt 3 card

1.6.1 Power and indicator LEDs.

 When LED1 and LED2 are illuminated, it indicates Thunderbolt 3 enclosure is at standby mode.
 When LED1 through LED5 are illuminated, it indicates Thunderbolt 3 enclosure turns on or the unit is operational.

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1.6.2 J1 connector

The 3-pin cable from PSU connects to J1 and provides +5VSB power to Thunderbolt 3 card. The EB3T unit will not turn ON when the 3-wire
power cable is disconnected from the J1 connector.

J1 connector spec name: JST-3-pin 2.5 mm pitch XH connector

1.7 Backplane

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1.7.1 PCIe card Slots

SLOT#1: Also known as Upstream port. Thunderbolt target card, PCIe x4, Gen3. The slot is x16, Gen3 .
SLOT#2, SLOT#3, and SLOT#4 are downstream ports and they are all x8 Gen3

SLOT#2 : Open-ended PCIe slot connector. Accepts x1, x4, 8 and x16 cards
SLOT#3: Closed-type PCIe slot. Accepts x1, x4 and x8 cards.
SLOT#4: Open-ended PCIe slot connector. Accepts x1, x4, x8 and x16 cards.

1.7.2 J6

ATX 24-pin Power Connector. This is where the main power supply is connected that provides power to the entire unit.

1.7.3 SW1 switch module

SW1-1

 ON: (default) The enclosure is powered on/off by host computer. The TB3 enclosure is set at ON by default.
 OFF: The OFF setting is for external PCIe interface products. For the Thunderbolt 3 enclosure, there is no function when it is set at

OFF position.

SW1-2

ON: NP951AG3 backplane onboard fan is set for full speed at 6000 RPM
OFF: (default) NP951AG3 backplane onboard fan is set for lower speed at 5250 RPM

1.7.4 SW2 switch

 GEN3: (default) SLOT#1 through SLOT#4 are configured as PCIe 3.0
 GEN2: SLOT#1 through SLOT#4 are configured as PCIe 2.0

Note: Normally, PCIe 2.0 card can work properly in PCIe Gen3 slot. In case some PCIe 2.0 card happens not to work in PCIe Gen3 slot, switching
SW2 switch to GEN2 can resolve the situation.

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1.7.5 JP5

Compatibility Enable Mode [jumper being placed over pin 1 and 2]: There may be some PCIe Gen1 cards whose signal doesn’t fully comply with

PCI-Express protocol; select this mode to allow non-compliant Gen1 card to work with downstream slot no. 2~4 within the enclosure.

Standard Mode [jumper being placed over pin 2 and 3]: (default). JP5 is set at standard mode by default for PCIe cards.

Note:

Presently, on the NP951AG3 backplane, it had been mistakenly printed as “JP1 Compatibility Enable” for JP5. We will modify this print as the
correct description “JP5 Compatibility Enable” in the next release of backplane.

1.7.6 J2, J3 and J4

J2 connector: is used for other PCIe expansion products for the purpose of powering on/off by host.

J3 connector: is used for other product; it sends the power good signal to controller board to activate the solenoid actuator within the

enclosure.

J4 connector: is used for other product; it connects to LED power button switch board for being able to power on/off the unit manually.

1.7.7 J10

J10 connector: is used for other products; it connects to the environmental controller board for detecting NP951AG3 backplane’s onboard fan

condition to know if the fan is spinning in normal situation, or stop spinning by controller board’s alert.

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1.7.8 J11 connector

J11 provides electric power to NP951AG3 backplane’s onboard fan.

1.8 Backplane LEDs

1.8.1 LED1

When LED1 illuminates solid green light, it indicates the 3.3V aux power is presented to NP951AG3 backplane. If LED1 not lit, then 3.3V aux
power is not presented to backplane.

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1.8.2 LED2

After powering on the unit, when LED2 illuminates solid green light, it indicates the first 0.9V power is presented to PCIe switch on NP951AG3
backplane. If LED2 not lit, then the first 0.9V power is not presented to PCIe switch.

1.8.3 LED3

After powering on the unit, when LED3 illuminates solid green light, it indicates the second 0.9V power is presented to PCIe switch on
NP951AG3 backplane. If LED3 not lit, then the second 0.9V power is not presented to PCIe switch.

Note: LED3 is beneath the onboard fan.

1.9 SLOT LEDS

Each card slot has its own indicator LED. There are four SLOT LEDs (color BLUE).

1.9.1 LED5 for SLOT1

After powering on the unit, when LED5 illuminates solid blue light, it indicates the Thunderbolt 3 card is present in SLOT#1.

1.9.2 LED6 for SLOT2

After powering on the unit, when LED6 illuminates solid blue light, it indicates the PCIe card in SLOT#2 is in Gen3 mode.

 If fast blinking blue light (2 flashes/second), the PCIe card in SLOT#2 Gen2 mode.
 If slow blinking blue light (1 flashes /second), the PCIe card in SLOT#2 Gen1 mode.

1.9.3 LED7 for SLOT3

After powering on the unit, when LED7 illuminates solid blue light, it indicates the PCIe card in SLOT#3 is in Gen3 mode.

 If fast blinking blue light (2 flashes/second), the PCIe card in SLOT#3 Gen2 mode.
 If slow blinking blue light (1 flashes/second), the PCIe card in SLOT#3 Gen1 mode.

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1.9.4 LED8 for SLOT4

After powering on the unit, when LED8 illuminates solid blue light, it indicates the PCIe card in SLOT#4 is in Gen3 mode.

 If fast blinking blue light (2 flashes/second), the PCIe card in SLOT#4 Gen2 mode.
 If slow blinking blue light (1 flashes/second), the PCIe card in SLOT#4 Gen1 mode.

1.10 Pre-Installation Information

Before using the expansion chassis, you should perform the following steps:

 Inventory the shipping carton contents for all of the required parts
 Gather all of the necessary tools required for installation
 Read this manual

1.11 Tools Required for Installation

To complete the installation of the One Stop Systems product you will need a Phillips-head screwdriver and ESD wrist strap to prevent
electrostatic discharge.

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CAUTION

Before touching anything inside the enclosure, move to an ESD station and follow proper ESD procedures. Failure to do so
may result in electrostatic discharge, damaging the computer or its components. For more information, see “Protecting

Against Electrostatic Discharge” in the Preface.

2 Hardware Installation

The following steps will guide you through the installation of your EB3T-V3 expansion unit.

2.1 Installation-Procedures Overview

Below is the concise version on how to set up the EB3T.

1. Open Enclosure

2. Install PCIe cards (see notes below)

3. Attach Power Cord

4. Connect Thunderbolt cable

5. Start Host computer

6. Hardware Check

7. Verify Installation (via Operating System)

When installing 3rd Party PCIe card, start with one card first just to see if there are any software and hardware issues or incompatibility
problems that may occur. This way you can troubleshoot the problem more easily and efficiently. If everything works well and there are no
configuration issues, you can proceed with the installation of the remaining 3rd party PCIe cards. Always refer to or read “3rd party
manufacturer installation guide” for further instructions.

2.2 Open Enclosure

Loosen the thumbscrew that retains the top cover of the chassis and slide the lid towards you as shown below:

2.3 Remove Card slot Cover

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2.4 Install PCIe Cards

Some card manufacturers recommend that you install their software driver prior to installing the card. If this is the case, be sure to install the
card driver before connecting ExpressBox 3T-V3 to the computer.

 Slot 4 accepts x1, x4, x8 and x16 PCIe cards or the provided Fan Blower
 Slot 3 accepts x1, x4 or x8 PCIe cards
 Slot 2 accepts all types of PCIe cards x1, x4, x8 or x16 (next to Thunderbolt interface card)
 Slot 1 designated slot for Thunderbolt interface card.

Make sure that all cards are fully seated in their connectors. To keep the cards in place, secure them in the enclosure with their retaining
screws. After securing the cards verify that they do not touch each other.

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2.4.1 Add-in System Blower (Optional)

If the PCIe cards run hot or are over 20 watts of power, we recommend installing the additional system blower in the Slot4 of ExpressBox 3T-V3.
Use caution if loading three cards at once.

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2.5 Attach Power Cord

The EB3T-V3 unit comes with a standard 110v power cord.

2.6 Connect Thunderbolt Cable

Use appropriate and compatible Thunderbolt cable. A Thunderbolt logo is visible on top of the connector; this indicates that you are using a
certified Thunderbolt cable.

Attach Thunderbolt cable into either top or bottom port on the ExpressBox 3T-V3. Plug in the other end of the Thunderbolt cable to the
Thunderbolt port on the computer.

Plug in Display Monitor, DVI/HDMI, or Display. If no display will be used, you can daisy chain other Thunderbolt devices

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2.7 Start Host Computer

ExpressBox 3T-V3 will automatically turn ON when the computer is turned ON. A BLUE light will illuminate located on the front of the unit

when the expansion chassis is ON.

ExpressBox 3T-V3 will automatically turn OFF when the computer is turned OFF or goes into SLEEP mode. If either end of the Thunderbolt

cable is removed while the system is ON, the expansion chassis will automatically power down. The Blue light on the front of ExpressBox 3T-V3

is not an on off push button, it simply indicates whether the chassis is on or off.

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NO

LED

DESCRIPTION

1

Thunderbolt 3 card LEDs

5 solid green LEDS are illuminated

2

Backplane LEDs

2 solid green LEDs

3

Slot LED 5

1 Solid Blue LED. If not all three SLOTS are populated with cards, only LED5 for SLOT1
will be illuminated.

4

Front LED

Solid Blue LED.

3 Verify Installation

3.1 Hardware

Check the status of the LEDs on the Interface cards and backplane to verify good connection or link between your host computer and expansion
unit.

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3.2 Thunderbolt™ 3 Interface Card & LEDs

3.2.1 LED status: Fully Operational mode

Five green LEDs (LED1 through LED5) are illuminated when the Thunderbolt™ 3 Interface card is operational and it indicates that the
Thunderbolt3 unit is ON.

3.2.2 LED status: Standby mode

LED1 and LED2 are illuminated; it indicates the expansion unit is on standby-mode, waiting to be powered up. See picture below.

3.3 Backplane & LEDs

Two Solid Green LEDs (illuminated) are visible on the backplane and 1 Solid Blue LED (slot#1 LED5).

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IMPORTANT

If the above three LEDs are not coming ON, you may be having a faulty power supply unit or defective backplane.

.

3.3.1 LED1

When LED1 illuminates solid green light, it indicates the 3.3V aux power is presented to NP951AG3 backplane. If LED1 not lit, then 3.3V aux
power is not presented to backplane.

3.3.2 LED2

After powering on the unit, when LED2 illuminates solid green light, it indicates the first 0.9V power is presented to PCIe switch on NP951AG3
backplane. If LED2 not lit, then the first 0.9V power is not presented to PCIe switch.

3.3.3 LED5 for SLOT1

After powering on the unit, when LED5 illuminates solid blue light, it indicates the Thunderbolt 3 card is present in SLOT#1.

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IMPORTANT

EB3T requires no driver on Apple Mac Operating System and Windows OS (7 and 10).

4 Software Installation

4.1 How to check EB3T device on Mac OS 10.10 (or newer)

After setting up the EB3T hardware, the next step is to verify the installation of on Mac.

 “System Report”. Click Thunderbolt,

select and click “Thunderbolt Bus 0, expand or collapse the arrow.

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You should see “Tbolt3 Series”, select it and you should see the following info

Vendor Name as Magma
Device Name as Tbolt3 Series
Vendor ID: 0x58
Device ID: 0x211c

If you select USB, you should see Thunderbolt3-v3. This is the One Stop Systems expansion unit, see screenshot below.

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IMPORTANT

For Mac OS, a driver modification is required from the PCIe card provider. A Mac OS driver that is “Thunderbolt Aware” is
required so the PCIe hardware will be recognized by Mac OS through Thunderbolt™ Technology

4.2 How To Check PCIe cards on Mac OS (10.10 or newer)


 Then, click “System Report”.
 Click PCI

You should the card or the cards that are present in the EB3T unit.

Three PCIe cards, two with drivers installed, one does not have drive, see photo below.

4.3 Thunderbolt Aware Driver is required for PCIe cards

For Mac OS, a Thunderbolt Aware (Compatible) driver is required because it allows PCIe cards to be detected. Ensure you have a “Thunderbolt
Aware or Thunderbolt Compatible” driver from the PCIe card manufacturer otherwise the PCIe card will not function properly.

If the driver is installed, make sure it supports Thunderbolt. If the driver does not support Thunderbolt you will see a message “Driver Installed:
No

Click on the specific PCIe card in question to see if it is Thunderbolt Compatible. If it shows “Yes” then it is compatible, if it shows “No”, the
PCIe card will not be visible in Roben-3.

Two PCIe cards, one with driver installed and one is missing driver.

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NOTE

We not provide nor supply any third party PCIe drivers. If you need driver for your PCIe cards you must contact the vendor
or manufacturer.. If you would like to determine whether the 3rd party PCIe card has a Thunderbolt Compatible driver or
not, you must contact the vendor or manufacturer of the PCIe card.

One Card with no driver installed, see photo below

4.4 PCIe Card and Slot# assignment

Thunderbolt@196,0,0 is assigned to PCIe card present in SLOT#2

Thunderbolt@195,0,0 is assigned to PCIe card present in SLOT#3

Thunderbolt@198,0,0 is assigned to PCIe card present in SLOT#4

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4.5 How to Check EB3T Device on Windows 10

Go to Device manager>>Select “View”>> Select “View Devices by Connection”>>Select & expand “ACPI x64-based PC”>>Select and expand
“Microsoft ACPI-Compliant System>

 Select and expand “PCI Express Root Complex”>> You should see multiple instances of PCI Express Root Port.
 Select and expand “PCI Express Root Port #5”>>You should see one instance of “PCI Express Upstream Switch Port”
 Select and expand “PCI Express Upstream Switch Port” You should see one instance of “Thunderbolt™ Controller -1575

See screenshot below.

Within the tree, select and expand “PCI Express Downstream Switch Port”>>Select and expand “PCI Express Upstream Switch Port”>>Select and
expand “PCI Express Downstream Switch Port”>>select and expand “ PCI Express Upstream Switch Port>>You should see 3 instances of “PCI
Express Downstream Switch Port”, these are the three slots.

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4.6 How to check PCIe card on Windows10

When you see this symbol “>” next to PCI Express Downstream Switch Port”, it means expandable or collapsible. Select and expand all three
PCI Express Downstream Switch Ports, and all three PCIe card devices installed in the EB3T will show up, see screenshot below

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Bearing

Rate
Voltage

Operating
Voltage
Range

Speed

Max.
Airflow

Max.
Static
Pressure

Current

Power
Consumption

Life at
40°C
L10

P-Q
Curve

Noise
Level

2B

12VDC

7~13.2
VDC

3600
RPM

45.2 CFM

4.4 mm­H20

200mA

2.40 W

65000

1

38.0
dB(A)

Table 5.1

5 Important Technical Information

5.1 Shipping / Transporting the unit

PCIe cards should be removed from the slots when transporting or shipping the expansion unit as this can break the slot and may end-up
damaging the card. Red Rocket card, Pro Tools HDx card for example or any PCIe cards should be removed (or not to be installed) prior to
shipping to avoid or prevent possible damage.

5.2 Fan Specifications

 Airflow: 22.7~37.0 CFM
 Static Pressure: 1.3~4.4 mm-H2O
 Blade / Housing: Plastic Material UL 94V-0 P.B.T.
 Lead Wire: UL1007 #24 AWG
 Weight: 85.0 g

Dimension: 80x80x20mm

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F = fastest

1 = fast

2 = medium (default)

3 = slow

4 = slowest

5.3 Fan Speed and Noise Adjustment

For low power or self-cooled cards you can reduce the fan noise by moving the jumper found under the removable cooling fan at the front of
the chassis to the slowest speed setting. If the chassis gets hot during use, you should increase the fan speed to provide more cooling.

You will need a pair of needle nose pliers or a similar tool used for grabbing small jumpers. Remove the fan cage at the front of the chassis and
you will see a small board as shown below.

The Factory Default is setting 2 (medium). The slowest speed is setting 4 and the fastest speed is setting F.

 The factory "Default" setting is 2(medium).
 The slowest speed setting is 4 and the fastest speed setting is F

5.3.1 Tools

5.3.2 Steps to adjust the fan speed

 Pull the fan out from the unit. Set the fan on the sturdy surface
 Locate the JP2 connector.
 Move the Jumper to the desired PIN by using a long-nosed pliers.

o PIN#F is the Maximum Fan speed, this would provide more air circulation and cooling
o PIN#4 is the minimum speed.
o PIN#2 is the medium speed, default setting.

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5.3.3 Setting the Fan to maximum speed mode

Move the jumper to pin# F, see photo below.

5.3.4 Setting the Fan to slowest speed mode

Move the jumper to PIN#4, see photo below.

5.3.5 Setting the Fan to medium speed mode (default setting)

Move the jumper to PIN#2.

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5.4 How to replace the fan

Pull the front fan out from the unit.

Remove the two screws to dismount fan from the housing.

Remove the two screws from circuit board and separate it from the housing.

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Disconnect the fan cable from the circuit board.

5.5 How to install the fan

To install fan, follow fan removal steps in reverse order. Make sure the fan logo is facing down towards the housing. Correct orientation of the
fan, see photos below.

5.6 Installation of x16 PCIe card

Use SLOT2 and SLOT4 when installing a x16 card. The 2ND and 4TH PCIe slots have an open-ended slot on the far end of the connector. See
pictures below.

Installing x16 card in SLOT#2

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Installing x16 card in SLOT#4

Warning!!! Avoid wobbling the card from side to side while it is plugged in, as this can crack the slot connector. Avoid transporting the EB3T
unit with cards in the slots as this can split or break the slot connector.

5.7 Pro Tools HDx cards Installation

Prior to installing the HDx cards you need a PCIe AUX power cable. Avid supplies the required auxiliary power cable. If you do not have the
AUX power adapter cable you need to contact AVID..

There are two types of HDx auxiliary power cables provided by AVID. One is for Mac installation and the other is for PC installation, see photos
below.

You can use either the PC or Mac HDx Aux power.

Note: We do not provide this cable. The HDx power cable is supplied by Avid.

5.7.1 Using HDx power cable for Mac

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Pull out the Aux power cable from (inside) the EB3T and connect the HDx power cable .

5.7.2 Using HDx power cable for PC

Pull out the Aux power cable from (inside) the EB3T and connect the HDx power cable .

Install the HDx card. Use the slot1 for the 1st HDx card. Align the HDX card above the card guide slot and push it down slowly until firmly
seated into the slot.

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Install the next HDX card, use the 2nd slot. Secure both HDx cards.

Attached the HDx power cable to HDX cards.

Connect the HDx TDM cable to the cards.

For Pro Tools software installation, and configuration you need to contact Avid / Digidesign for assistance.

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Parameter

Min

Nom

Max

Unit

Vin

90

100-240

264

VACrms

Vin Frequency

47

60-50

63

Hz

Lin(300W)

5---2.5

Arms

Parameter

Range

Min

Nom

Max

Unit

+3.3v

±5%

+3.14

+3.3

+3.47

Volts

+5V

±5%

+4.75

+5.0

+5.25

Volts

+12V

±5%

+11.4

+12.0

+12.6

Volts

-12V

±10%

-10.8

-12.0

-13.2

Volts

+5VSb

±5%

+4.75

+5.0

+5.25

Volts

5.8 Power Supply (300 WATT)

5.8.1 Power Supply Specifications

This specification describes the requirements of 300Watts switching power supply with an FLEX-ATX form-factor and TFX 12V,+5V standby
voltage, remote on/off, dual line input capability.

AC INPUT

AC input requirements
The input voltage, current, and frequency requirements for continuous operation are stated below.

Power factor correction (PF)>0.9 at full load.

Inrush current regulation

The power supply must meet inrush requirements for any rated AC voltage, during turn on at any phase
Of AC voltage, during a single cycle AC dropout condition, during repetitive ON/OFF cycling of AC,
and over the specified temperature range (Top). The peak inrush current shall be less than the ratings of its critical components (including input
fuse, bulk rectifiers, and surge limiting device).

DC OUTPUT

DC voltage regulation

1. When no load, +3.3V output voltage +/-5% regulation limits do not apply.

2. When dynamic load, +12V regulation can to +/-10%

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Parameter

Min

Nom

Max

Peak

Unit

+3.3v

0.2

-

13 Amps

+5V

0.2 - 14 Amps

+12V1

0.2 - 20

22

Amps

+12V2

0.2 - 20

22

Amps

-12V

0.2 - 0.3 Amps

+5VSb

0.2 - 2

2.5

Amps

Amps

Parameter

Minimum

Nominal

Maximum

Unit

+12 VDC

13.4

15.0

13

Volts

+5 VDC

5.74

6.3

14

Volts

+3.3 VDC

3.76

4.2

20

Volts

LOAD RANGE

ENP7030 ( 300Watts) +12V

Notes:
( 1 ) The maximum combined load on +5V and +3.3V outputs shall not exceed 80W
( 2) +12V total DC output power shall not exceed 275W
( 3 ) When +12V load is 14A,the Min load of +5V is 3A.
( 4 ) The maximum continuous average DC outputs power shall not exceed 300W

PROTECTION

Over-power protection

The power supply will be shutdown and latch off when output power over 110% ~ 150% of rated DC output.

Over voltage protection

The over voltage sense circuitry and reference shall reside in packages that are separate and distinct from the regulator control circuitry and
reference. No single point fault shall be able to cause a sustained over voltage condition on any or all outputs. The supply shall provide latch­mode over voltage protection as defined in Table

Short circuit

An output short circuit is defined as any output impedance of less than 0.1 ohms. The power supply shall shut down and latch off for shorting
the +3.3 VDC,+5 VDC,or+12 VDC rails to return or any other rail. Shorts between main output rails and +5VSB shall not cause any damage to
the power supply. The power supply shall either shut down and latch off or fold back for shorting the negative rails.+5VSB must be capable of
being shorted indefinitely, but when the short is removed, the power supply shall recover automatically or by cycling PS_ON#. The power
supply shall be capable of withstanding a continuous short-circuit to the output without damage or overstress to the unit

No load operation

No damage or hazardous condition should occur with all the DC output connectors disconnected
from the load. The power supply may latch into the shutdown state.

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Temperature

0 to 40 °C at 300W

0 to 50 °C at 250W

Relative Humidity

To 85%, non-condensing

Temperature

-40 °C to 70 ° C

0 to 50 °C at 250W

Relative Humidity

To 95%, non-condensing

Operating

10,000FT max

Storage

50,000FT max

ENVIRONMENT

Operation

Shipping and Storage

Altitude

Safety

1. UL

2.cUL

3. CB

4. BSMI

5. CCC

ELECTROMAGNETIC COMPATIBILITY (EMC)

 ELECTROSTATIC DISCHARGE (ESD) - IEC 61000 –4 - 2：2008
 ELECTRICAL FAST TRANSIENT / BURST ( EFT/B) –IEC 61000 – 4 - 4：2012
 SURGE – IEC 61000 – 4 - 5：2005
 POWER FREQUENCY MAGNETIC FIELD – IEC 61000 –4 - 8：2009
 VOLTAGE DIPS – IEC 61000 – 4 - 11：2004
 RADIATED SUSCEPTIBILTY – IEC 61000 – 4 – 3 ：2006+A1 ：2007+A2 ：2010
 CONDUCTED SUSCEPTIBILTY – IEC 61000 – 4 - 6：2008
 VOLTAGE FLUCTATION - EN 61000 – 3 – 3 ：2008
 EN61000-3-2：2006+A2：2009 harmonic current emissions.

If applicable to sales in Europe, the power supply shall meet the requirements of EN 61000-3-2 Class D and the Guidelines for the
Suppression of Harmonics in Appliances and General Use Equipment Class D for harmonic line current content at full-rated power.

 EN55022：2010/AC：2011 Class B Radio interference (CISPR 22).
 ANSI C63.4-2009/FCC Part 15, Subpart B /ICE-003 lssue 5 class B 115VAC operation.

MTBF

MTBF (mean time between failures) calculation

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The demonstrated MTBF shall be 100,000 hours of continuous operation at 25°C, 75% of full load and 120V AC input. The MTBF of the power
supply shall be calculated in accordance with MIL-HDBK-217F. The DC FAN is not included.

MECHANICAL REQUIREMENTS

Physical dimension (B type:L150*W81.5*H40.5)

Connectors

Connectors (INTEL approved equivalent)

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18A WG wire

Signal

Pin

Pin

Signal

18 AWG wire

Orange

+3.3v

11 1 +3.3V

Orange

Orange (22 AWG)

3.3 sense

Blue (20 AWG)

-12 VDC

12 2 +3.3V

Orange

Black

COM

13 3 COM

Black

Green (22 AWG)

PS-ON

14 4 +5VDC

Red

Black

COM

15 5 COM

Black

Black

COM

16 6 +5VDC

Red

Black

COM

17 7 COM

Black

White

NC

18 8 PG

Grey (22 AWG)

Red

+5VDC

19 9 +5VSB

Purple(20 AWG)

Red

+5VDC

20

10

+12VDC

Yellow

Red (22 AWG)

+5V sense

Red

+5VDC

B3

B1

+12V1

Yellow

Black

COM

B4

B2

+3.3V

Orange

18 AWG Wire

Signal

Pin

Pin

Signal

18AWGwire

Black

GND 1 3

Yellow

+12V

Black

GND 2 4

Yellow

+12V

18 AWG Wire

Signal

Pin

Yellow

+12VDC

1

Black

COM

2

Black

COM

2

Red (optional)

+5VDC

2

18 AWG Wire

Signal

Pin

Red

+5VDC

4

P1 connector (Molex 39-01-2200 or equivalent)

P2 Optional Connector (Molex 39-01-2060 or equivalent)

P3, P4 (Molex 8981-04P or equivalent)

P5 (AMP 171822-4 or equivalent)

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Black

COM

3

Black

COM 2 Yellow

+12VDC

1

FAN SPEED CONTROL

Fan voltage varies with the ambient temperature and/or output power.

5.9 Auxiliary Power Cables

The EB3T-V3 internal power supply comes with one Molex 4-pin and two PCIe 6+2 pin connectors.

You can find the the three auxiliary power cables inside the EB3T-V3 unit.

If you need an extra 4pin Molex connector you can use a Y-Splitter molex connector. You can buy the Y-Splitter from any online eletrectronic
stores. Search for” 4-Pin Molex Y Splitter” online.

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5.10 Attaching Displays

You can use an appropriate Display Port connector to add a Display Port, HDMI, DVI, or VGA Display.
The Display Port connector can plug into the other Thunderbolt port on ExpressBox 3T-V3. Make sure your display is plugged in and the
appropriate adapter is connected.

5.11 How to Remove Thunderbolt3 card

If you need to replace the Thunderbolt3 card, follow the steps below

 Remove the screw on top of the mounting bracket.
 Disconnect the 3-pin wire / power cable from the Interface card, as shown from pictures below.
 Gently pull the Thunderbolt Interface card out.

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5.12 How to remove Power Supply

Disconnect the 3-wire power cable from the Thunderbolt3 card J1 connector

Unplug the 24-pin ATX power cable from the backplane.

Remove the screws on both side panels, there are two side panels.

Remove the four rubber feet by removing the four screws.

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Remove the two side panels.

Disconnect the 4-pin cable from the power supply, see picture below.

Remove the following screws: two screws under the unit and one on the back of the unit.

Pull the power supply out from the unit.

To install the power supply, follow the power supply removal steps in reverse order.

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6 Installation on Laptop PC

6.1 Installation on laptop running Windows 10

Below are steps from on how to set it up on Windows 10.

A Thunderbolt Software is required prior to connecting and using the Thunderbolt EB3T-V3 expansion unit (or any external Thunderbolt
devices) with thunderbolt equipped laptop PC / computers. Without the Thunderbolt Software, your Laptop’s OS will not detect the EB3T-V3
Thunderbolt expansion unit.

Check your laptop first, see if the Thunderbolt Software is installed or not. Go to Control Panel>> Go to Programs and Features. Look for
Thunderbolt Software.

 If the Thunderbolt Software is installed, you can connect your Thunderbolt expansion unit to your laptop.
 If the Thunderbolt Software is not installed, read the following steps.

Download the Intel Thunderbolt Software from laptop’s manufacturer website. For example, if you have an HP zbook, go to HP website
support and search for their Thunderbolt Software.

If you are using Intel NUC computer , you have to download the Thunderbolt 3 software and firmware from Intel.

Here is the link to the previous Thunderbolt software by Intel:

https://downloadcenter.intel.com/download/23742/Thunderbolt-Intel-Thunderbolt-driver

When downloading is completed do the following:

 Select and run Thunderbolt Software.

 Welcome to Thunderbolt(TM) Software Setup Wizard pops up, click "I Accept......."

 Click Install.
 Pop up message: “Please attach your device to this computer”, click OK.
 Pop up message: Completed the Thunderbolt(TM) Software Setup Wizard, click Finish.
 Connect your Thunderbolt device to Laptop. The power supply must be connected EB3T-V3 Thunderbolt unit first before connecting

the Thunderbolt cable.

 If this is the first time, you are connecting a new Thunderbolt device, you will see a pop up message "New Thunderbolt device have

been attached", click OK.

 Do you want this APP to make changes, click OK.
 Pop up message: “Approve Thunderbolt Devices Attached”, select from the drop down list “always connect” and click OK.
 Thunderbolt ICON will show up on the system tray. Click it to open and see the " Attached Thunderbolt Devices" .

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6.1.2 How to Check EB3T-V3 device and PCIe card

 Go to Device Manager
 Select View, then select “Devices by connection”.

 Select and expand ACPI x64-Based PC. Select and expand Microsoft ACPI Compliant System.

 Select and expand PCI Express Root Complex.
 Select and expand all "Series PCI Express Root Port".

 - look for a sub device " PCI Express Upstream Switch Port", select and expand it.
 -An instance of another sub device "PCI Express Downstream Switch Port" is present, select and expand it. An instance

of "Thunderbolt (TM) Controler-156a is detected. This is the Thunderbolt controller card.

 Select and expand another PCI Express Downstream Switch Port. This is the EB3T PCIe slot.
 Below the PCI Express Downstream Switch Port you should see an instance of PCI device being detected. This is the card installed

in the EB3T PCIe slot.

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1575

DSL6340 Thunderbolt 3 NHI [Alpine Ridge 2C 2015]

1576

DSL6340 Thunderbolt 3 Bridge [Alpine Ridge 2C 2015]

1577

DSL6540 Thunderbolt 3 NHI [Alpine Ridge 4C 2015]

1578

DSL6540 Thunderbolt 3 Bridge [Alpine Ridge 4C 2015]

6.2 Installation on Laptop running Linux

The use of EB3T expansion unit on a Laptop running Linux is not supported.

Below are general steps to follow, you can try it, see if it works or not.

You do not need to install software or driver for EB3T expansion unit on Thunderbolt equipped Laptop computers running Linux. Prior to
connecting the EB3T-V3 unit, make sure that the Thunderbolt feature is enabled in the BIOS.

 Connect the EB3T-V3 to laptop.
 Turn ON the Laptop
 EB3T will power up instantly

6.2.1 How to Check EB3T device

EB3T-V3 Thunderbolt expansion unit requires no special drivers / software on Linux operating systems.

For reference, vendor ID list for Thunderbolt3 Bridge

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You need to check for Thunderbolt card, on the terminal window type “lspci -vvv | grep "1566" command. The Vendor ID “1566” was for

Thunderbolt2. Replace the “1566” with the current Thunderbolt3 Vendor ID with the following “1575”, “1576”, “1577” or “1578”

You need to check for PCI Bridges, on the terminal window type “lspci -vvv | grep "156d" command.

You can use “lspci –vvv | grep “156” command. It will display all PCI bridges and Intel devices.

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6.2.2 How to Check PCIe card device

Verify and check if the card installed in the EB3T-V3 expansion unit is detected or not, on the terminal Window type “lspci –vtt” command.

You can view the detailed device information of a specific PCIe card device, you would need the slot number in the domain:bus:slot.func
format, you can query for a particular device as shown below. For example looking at the lspci –vtt output (see picture above) we will look up
the ATTO Technology. Open the terminal window and type “ lspci –s 0b:00.0 -vb”, see output below.

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7 GPU Installation

1. Setup the Magma EB3T-V3 Thunderbolt device with your host computer first without the GPU installed. Install Thunderbolt

Software

2. Next is, install GPU hardware

3. Install eGPU software.

4. Verify installation

Required host system specifications for Quadro eGPU.

 OS: Windows 10 (RS2)
 I/O: Thunderbolt 3 Port
 Driver: Quadro Driver 384 or newer

7.1. Step 1: Set Up EB3T-V3

Setup the Magma EB3T-V3 Thunderbolt device with your host computer first without the GPU installed. Install Thunderbolt Software. Follow
the procedures below:

Turn ON the host computer without the EB3T-V3 Thunderbolt device attached. Then verify if the Thunderbolt software is installed or not. The
computer’s manufacturer provides the Thunderbolt Software.

A Thunderbolt Software is required prior to connecting and using the Magma Thunderbolt EB3T expansion unit (or any external Thunderbolt
devices) with thunderbolt equipped laptop PC / computers. Without the Thunderbolt Software, your Laptop’s OS will not detect the Magma
Thunderbolt expansion unit.

Check your laptop first, see if the Thunderbolt Software is installed or not. Go to Control Panel>> Go to Programs and Features. Look for
Thunderbolt Software.

 If the Thunderbolt Software is installed, you can connect your Magma Thunderbolt expansion unit to your laptop.
 If the Thunderbolt Software is not installed, read the following steps.

Download the Intel Thunderbolt Software from laptop’s manufacturer website. For example, if you have an Intel NUC, go to Intel website
driver support and search for their Thunderbolt Software.

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7.1.1 Install Thunderbolt Software and reboot

When done downloading the Thunderbolt Software, install and reboot the computer

 Select and run Thunderbolt Software.

 Welcome to Thunderbolt(TM) Software Setup Wizard pops up, click "I Accept......."

 Click Install. See Picture 1
 Pop up message: “Please attach your device to this computer”, click OK. See Picture 2
 Pop up message: Completed the Thunderbolt(TM) Software Setup Wizard, click Finish. See Picture 3
 Connect your Thunderbolt device to Laptop. The power supply must be connected to Magma thunderbolt unit first before

connecting the Thunderbolt cable. See Picture 5

 If this is the first time, you are connecting a new Thunderbolt device, you will see a pop up message "New Thunderbolt device have

been attached", click OK. See Picture 6

 Do you want this APP to make changes, click OK. See Picture 7
 Pop up message: “Approve Thunderbolt Devices Attached”, select from the drop down list “always connect” and click OK. See

Picture 8

 Thunderbolt ICON will show up on the system tray( See Picture 9), click it to open and see the " Attached Thunderbolt Devices" (See

Picture 10).

 Shutdown the host computer. Disconnect the Thunderbolt cable from computer and EB3T-V3 unit and unplug the AC power cable

from EB3T-V3 unit.

 Proceed with the installation of GPU

PICTURE 1

PICTURE 2

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PICTURE 3

PICTURE 4

PICTURE 5

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PICTURE 6

PICTURE 7

PICTURE 8

PICTURE 9

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PICTURE 10

7.2 Step 2: Install GPU

1. Prior to installing the GPU make sure the power cable and Thunderbolt cable are disconnected.

2. Connect the aux power to the GPU

3. Plug in the GPU in slot#2 or slot#3. Do not use the slot#3. This is a closed-ended PCIE slot connector, the GPU will not fit in slot#2.

Any PCIe cards physically larger than x8 will not fit in slot#3.

4. Turn ON the host computer first without connecting the Thunderbolt device.

5. Connect power cable to Thunderbolt device (EB3T-V3)

6. Connect Thunderbolt cable to EB3T-V3

7. Connect the other end of Thunderbolt cable to Host computer

8. The GPU will be detected.

7.3 Step 3: Install GPU Software

9. Install the software for the GPU, see Quadro eGPU Driver Installation Guide.

10. When done installing the eGPU software, shutdown the host computer completely.

11. Disconnect the Thunderbolt cable from EB3T-V3 unit.

12. Turn ON the host computer without connecting the Thunderbolt device.

13. After the host computer has started UP, reconnect the Thunderbolt cable to EB3T-V3

14. Your external Thunderbolt3 device and eGPU should be detected.

7.4 Quadro GPU Driver Installation Guide

A Quadro eGPU solution consist of a PCIE based Quadro graphics card hosted in an external enclosure/box, connected to a host
laptop/desktop system through Thunderbolt 3 interface.

For the host system, users are recommended to use TB3 certified host systems. The complete list of systems is available here

https://thunderbolttechnology.net/products

Connect eGPU enclosure to the host system following the guidelines provided by the manufacturer of the external enclosure.

Quadro eGPU solutions is only enabled on Windows 10 Operating Systems. Please follow the below guidelines for the Quadro eGPU driver
installation

1. Host system has a non NVIDIA Graphics (integrated graphics or AMD Discrete graphics): When Quadro eGPU is connected to an

intel/amd integrated graphics or AMD discrete GPU system,
Download and install Quadro driver 385.12 or newer. Driver available for download here -

http://www.nvidia.com/Download/index.aspx?lang=en-us

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2. Host system has a NVIDIA Quadro graphics: When Quadro eGPU is connected toa host system that contains Quadro graphics,

please check the existing driver version installed in your host system. If the installed driver is older than Quadro driver 385.12(,
please update and install the newest available Quadro driver. Driver available for download here -

http://www.nvidia.com/Download/index.aspx?lang=en-us

3. Host system has a NVIDIA Geforce or Titan Graphics: When Quadro eGPU is connected to a host system that contains a

Geforce/Titan GPU, check the existing driver version installed in your host system. If the installed driver is older than Geforce driver
version 385.12, please update to the latest Geforce driver . Driver available for download here -

http://www.nvidia.com/Download/index.aspx?lang=en-us

(NOTE: DO NOT INSTALL QUADRO DRIVER, IF YOUR HOST SYSTEM HAS A GEFORCE/TITAN GPU)

eGPU capability is enabled in the driver 385.12 and above.

The driver is available on nvidia.com, just select QNF driver in the download type section and you should find 385.12

Required host system specifications for Quadro eGPU.

 OS: Windows 10 (RS2)
 I/O: Thunderbolt 3 Port
 Driver: Quadro Driver 384 or newer

Recommended host system specifications to run Professional application on Quadro eGPU.

 CPU: Intel i5 / Xeon E3 or greater
 Memory (RAM): 8GB or greater*
 External monitor – For optimum performance, connect an external monitor to eGPU

o Mandatory: Monitor must be connected to Quadro eGPU for VR applications to run

7.5 How to verify Thunderbolt device and eGPU card

 Go to Device Manager
 Select View, and then select “Devices by connection”. See PICTURE A1
 Select and expand ACPI x64-Based PC. Select and expand Microsoft ACPI Compliant System. See PICTURE A2
 Select and expand PCI Express Root Complex. See PICTURE A3
 Select and expand all "Series PCI Express Root Port". See PICTURE A4

 - look for a sub device " PCI Express Upstream Switch Port", select and expand it. See PICTURE A5
 -An instance of another sub device "PCI Express Downstream Switch Port" is present, select and expand it. An instance

of "Thunderbolt (TM) Controler-156a is detected. This is the Magma thunderbolt controller card. See PICTURE A6

 Select and expand another PCI Express Downstream Switch Port. This is the Magma PCIe slot. See PICTURE A7
 Below the PCI Express Downstream Switch Port you should see an instance of PCI device being detected. This is the card installed

in the Magma EB3T PCIe slot. See PICTURE A7

PICTURE A1

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PICTURE A2

PICTURE A3

PICTURE A4

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PICTURE A5

PICTURE A6

PICTURE A7

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8 Troubleshooting

Q. My computer is not detecting or recognizing my PCIe card in the EB3T unit

A. Follow the steps below for troubleshooting

1. Shutdown the computer, this will also power down the EB3T unit.

2. Disconnect the Thunderbolt cable from the computer and EB3T

3. Unplug the power cord from the back of the EB3T unit.

4. Remove your PCIe cards.

5. Reinstall your card to another PCIe slot.

6. Reconnect the power cord.

7. Reconnect the thunderbolt cable to computer and EB3T.

8. Turn ON the computer, this should automatically power UP the EB3T.

9. Check your PCIe card, see if it is working now.

10. If it is working, this means your card is working fine.

11. Your next step is to plug in the card to the PCIe slot where you had before.

12. Shutdown the computer and EB3T, disconnect the Thunderbolt cable and power cord.

13. Move the PCIe card back to the original slot.

14. Reconnect the power cord and Thunderbolt cable.

15. Power ON the system again, check if your PCIe card is working or not.

16. If it is not working, this means the slot is faulty.

17. If you had tried / tested all the slots with the same PCIe card, and still showing the same issue, try another or different

PCIe card.

18. If using another PCIe or different PCIe card fixes the problem, this means that the EB3T is working and the problem

points to your original PCIe card,

19. If it fails to fix the problem by using another or different PCIe card, you may have a faulty EB3T unit or computer.

Q. My PCIe card(s) is /are no longer working.

A. Follow the steps below

1. First, check if there are five Solid Green LEDs illuminated on the Thunderbolt card.

2. Check if there are two Solid Green LEDs on the backplane.

3. Check if the SLOTS LED are illuminated ( you should see one Solid Blue LED and two or three Blue LEDS blinking)

4. If all LEDS are verified working, this means the EB3T has powered UP ok and working fine.

5. This also indicates that the Thunderbolt cable is working fine.

6. Your next step is to try another PCIe card, see if this card shows up or not.

7. If the card shows up, this means that your original PCIe card is faulty.

8. If the card is not showing up, try another computer.

9. If you have updated your Operating System, we recommend reverting to the last Operating System.

10. If you have tried another computer, and reverted back to the last working Operating System and you are still having

problem recognizing your PCIe card, swap the entire EB3T unit, or contact Technical Support to service or repair the unit.

Q. My EB3T unit is not powering UP

A. Follow the steps below.

1. First check if there are five Solid Green LEDs illuminated on the Thunderbolt card.

2. Check if there are two Solid Green LEDs on the backplane. Check if the SLOTS LED are illuminated

3. If all LEDS are not illuminated do the next step.

4. Try another Thunderbolt cable.

5. If it fixes the problem by swapping the Thunderbolt cable, this means your original Thunderbolt cable is faulty.

6. If you are still having problem, try using a different or another computer with Thunderbolt3 ports.

7. If you are still having problem, do the next step.

8. Remove your PCIe card in the EB3T unit.

9. If removing the PCIE card fixes the problem, or the EB3T unit powers UP again, this means your PCIe card is causing a

short to the slot. Replace your PCIe card.

10. If you are still having the same problem, check the Thunderbolt 3 card, see if the 3-wire cable is seated firmly and it is not

broken.

11. Reseat the Thunderbolt 3 card.

12. If you are still having problem, contact Technical Support, you may need to send your unit for service or repair.

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Q. I just upgraded my Operating System and my PCIe card is no longer being recognized.

A. Revert back to the last working Operating System. If this fixes the problem, this means that your PCIe card is not compatible with the OS that
you just upgraded to, or the PCIe card is not supported by the OS. Contact the vendor or manufacturer of the PCIe card to find out about their
Operating System requirements and compatibility.

Q: If the Thunderbolt card fails to power up, what should I check?

A: Check the power stand-by cable; make sure it is firmly connected to the power receptacle of the Thunderbolt Interface card.

Q: How do I know if ExpressBox 3T-V3 power supply is working?

A: If the Thunderbolt card is properly seated and connected, you should see five solid green LEDs (shown) illuminated on the Thunderbolt 3
card and a solid blue LED illuminated on the front of the unit.

Q. If ExpressBox 3T-V3 does not power up how do I determine whether I have a bad power supply, a bad interface card or defective cable?

A: First, try another Thunderbolt 3 cable, if this fixes the problem; it means that you have a faulty cable. If the problem is still occurring, your
next step is to try connecting to another computer that has Thunderbolt 3 port.

 If you are still seeing the same problem, you may have a faulty Thunderbolt3 card, faulty backplane or faulty power supply.
 Next is to check the three-pin wire cable, make sure it is firmly connected to the J1 connector of the Thunderbolt 3 card.
 If you are still seeing the same problem, try reseating the Thunderbolt3 card or swap it with a known good Thunderbolt3 card.

 Contact Technical Support, you may have to send the unit for service or repair.

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Figure 7.4

Q: How can I determine if the driver for my PCIe card is Thunderbolt Compatible?

A: Thunderbolt Tunneling is required for Mac OS. In Apple System Profile, click on the specific PCIe card in question to see if it is Thunderbolt
Tunnel Compatible. If it shows “Yes” then Thunderbolt tunneling has been enabled. If it shows “No”, then the driver does not work through
Thunderbolt and the PCIe card will not be visible in ExpressBox 3T-V3.

Q. My PCIe card is not being detected when installed in fourth PCIE slot, what should I do?

A. You have to configure the DIP Switch (J5) on the backplane, setting it to proper configuration to match the PCIE card specs.

Compatibility Enable Mode [jumper being placed over pin 1 and 2]: There may be some PCIe Gen1 cards whose signal doesn’t fully comply with
PCI Express protocol; select this mode to allow non-compliant Gen1 card to work with downstream slot no. 2~4 within the enclosure.

Standard Mode [jumper being placed over pin 2 and 3]: (default)
JP5 is set at standard mode by default for PCIe cards.

Q: Can I daisy chain ExpressBox 3T-V3 with more ExpressBox 3T-V3?

A: Yes, but realize that aggregate bandwidth is limited to 20Gbps through the Thunderbolt port and PCI address and IO space can be limited so
the type of cards installed in the chassis may limit the number that can be daisy chained successfully.

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Q: Will ExpressBox 3T-V3 show up in Apple System Profiler or Windows Device Manager without any PCIe cards installed?

Yes. In Apple System Profiler  Thunderbolt  Status: Connected  ExpressBox 3T

In Windows Control Panel  Device Manager  View by connection

You should see these three PCI-to-PCI bridges. Right click on it and select “Properties”, select Hardware Ids from dropdown list, you should see
PCI\Ven_111D

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9 How to Get More Help

You can visit the Technical Support FAQ pages on the Internet at: https://www.onestopsystems.com/support

9.1 Contacting Technical Support

Our support department can be reached by fax at [phone] or by phone at [phone]. Support is available Monday through Friday,
8:00 AM to 5:00 PM PT. When contacting Technical Support make sure to include the following information:

1. Exact and correct serial #

2. Service Ticket or Case # (if you already submitted an online request)

3. Computer Type & Model: Operating System

4. Make & Model of PCI/PCIe cards: Application

5. Problem description

When submitting an online technical support request always provide a valid working e-mail address, phone number, shipping address and
proper contact name. Check your e-mail for an automated response containing the case # and updates. You can also visit our web site at:
https://www.onestopsystems.com/support for a quick response, use the Technical Support and RMA Request Form available in the Support
Section of the website. Simply complete the form with all required information. Please make sure that your problem description is sufficiently
detailed to help us understand your problem.

Shipping or Transporting of Expansion Unit with PCI / PCIe cards

Any PCIe cards in should be removed (or not to be installed) prior to shipment to avoid or prevent possible damage. Note: Expansion board
and PCIe / PCI cards that arrive damaged in shipment will not be covered under warranty.

9.2 Returning Merchandise

If factory service is required, a Service Representative will give you a Return Merchandise Authorization (RMA) number. Put this number and
your return address on the shipping label when you return the item(s) for service. Please note that One Stop Systems WILL NOT accept COD
packages, so be sure to return the product freight and duties-paid.

Ship the well-packaged product to the address below:

Attention:RMA # ________, One Stop Systems
9918 Via Pasar
San Diego, CA 92126
USA

It is not required, though highly recommended, that you keep the packaging from the original shipment of your product. However, if you
return a product for warranty repair/ replacement or take advantage of the 30-day money back guarantee, you will need to package the
product in a manner similar to the manner in which it was received from our plant. We cannot be responsible for any physical damage to the
product or component pieces of the product (such as the host or expansion interfaces for the expansion chassis) that are damaged due to
inadequate packing. Physical damage sustained in such a situation will be repaired at the owner’s expense in accordance with Out of Warranty
Procedures. Please, protect your investment, a bit more padding in a good box will go a long way to insuring the device is returned to use in the
same condition you shipped it in. Please call for an RMA number first.

9.3 Online Support Resources

As a product user and customer, listed below are our Online Support Resources

One Stop Systems has a video tutorial in which you may find very useful. We encourage that you all subscribe to it. Here are the links:

 http://www.youtube.com/MagmaExpansion

Here is another important site https://www.onestopsystems.com/support that provides Knowledgebase Articles such as troubleshooting
methods, compatibility, FAQ, documentation, and product technical information.

If you need technical support, product assistance or have a technical inquiry we encourage you to submit it on-line using our Technical Support
Form. If you need to send a unit for repair or diagnostic evaluation, fill out our RMA (Return Material Authorization) online request form.

 https://www.onestopsystems.com/support

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NOTE

The assembler of a personal computer system may be required to test the system and/or make necessary modifications if
a system is found to cause harmful interferences or to be noncompliant with the appropriate standards for its intended
use.

Appendix A Compliance

FCC

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his/her own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the
equipment.

Industry Canada

This Class A digital apparatus complies with Canadian ICES-003.

Cetappareilnumériqué de la classe A estconformé à la norme NMB-003 du Canada

CE

The product(s) described in this manual complies with all applicable European Union (CE) directives. One Stop Systems will not retest or
recertify systems or components that have been reconfigured by customers

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Manual P/N 09-09989-02 Rev A