OneScreen Canvas c4, Touchscreen t4, Hubware h4 User Manual

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OneScreen

OneScreen Manual: Hardware Overview

Hardware Overview of 84" OneScreen Hubware h4,

OneScreen Canvas c4 and OneScreen Touchscreen t4

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1. What’s Included ......................................................................................................................................... 4

1.1. OneScreen Touchscreen ................................................................................................................ 5

1.2. OneScreen Canvas ........................................................................................................................... 5

1.3. OneScreen Hubware ....................................................................................................................... 6

2. About OneScreen ....................................................................................................................................... 7

2.1. Introduction to OneScreen: ............................................................................................................ 7

2.2. About the hardware overview manual: ............................................................................. 7

3. Safety First! ................................................................................................................................................ 8

3.1. Important Safety Instructions ............................................................................................................ 8

3.2. Handling ............................................................................................................................................. 8

3.3. Cleaning ............................................................................................................................................. 8

3.4. Precautions ........................................................................................................................................ 8

4. Getting Ready! ......................................................................................................................................... 10

4.1. Installing the Wall mount: ............................................................................................................... 10

4.2. Installing the Keyboard tray: ............................................................................................................ 11

5. Hardware Details ..................................................................................................................................... 12

5.1. Locations of Ports ............................................................................................................................ 12

5.2. Top view ........................................................................................................................................... 13

5.3. Bottom View .................................................................................................................................... 13

5.4. Side View .......................................................................................................................................... 14

5.5. Power ............................................................................................................................................... 15

5.6. Front View ........................................................................................................................................ 16

5.7. On-board PC ..................................................................................................................................... 17

6. Setting Up Your Unit! ............................................................................................................................... 18

6.1. OneScreen Touchscreen .............................................................................................................. 18

6.1.1. Connecting an External PC ....................................................................................................... 18

6.2. OneScreen Canvas ......................................................................................................................... 19

6.2.1. Connecting an External PC ....................................................................................................... 19

6.3. OneScreen Hubware ..................................................................................................................... 20

6.3.1. Setting Up the Logitech Group ................................................................................................ 20

6.3.2. Connecting an External PC ....................................................................................................... 20

7. RS 232 Guide ............................................................................................................................................ 22

Contents

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7.1. Settings for RS 232 Control: ............................................................................................................. 22

7.2. RS 232 Commands ........................................................................................................................... 22

8. Technical Specifications ........................................................................................................................... 24

8.1. Touchscreen Specifications .............................................................................................................. 24

8.2. On-board PC Specifications .............................................................................................................. 24

9. Troubleshooting ....................................................................................................................................... 25

Contact Us ........................................................................................................................................................ 26

USA ............................................................................................................................................................... 26

Dubai ............................................................................................................................................................ 26

Colombia ...................................................................................................................................................... 26

Mexico ......................................................................................................................................................... 26

Pakistan ........................................................................................................................................................ 26

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* Optional items are sold as part of different models. These are also sold separately and can be purchased later on to complement your OneScreen.

1.What’s Included

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· 1x OneScreen Touchscreen 84” 4K display

· 1x Logitech K400 Plus wireless keyboard with dongle

· 1x Extendible Stylus

· 2x Stylus pens

· 1x HDMI cable

· 1x VGA cable

· 1x Auxiliary 3.5mm audio cable

· 1x Touch USB cable

· 1x Power cable

· 1x Keyboard tray

· 1 x Wall mount package (contains 1x horizontal mount and 2x mounting arms)

· 1x Remote control (batteries not included)

· Screws

· 1x OneScreen Touchscreen

84” 4K display

· 1x Logitech K400 Plus wireless keyboard with dongle

· 1x Extendible Stylus

· 2x Stylus pens

· 1x HDMI cable

· 1x VGA cable

· 1x Auxiliary 3.5mm audio cable

· 1x Touch USB cable

· 1x Power cable

· 1x Keyboard tray

· 1 x Wall mount package (contains 1x horizontal mount and 2x mounting arms)

· 1x Remote control (batteries not included)

· 1x on-board OneScreen PC (core i7)

· Screws

1.1 OneScreen Touchscreen

1.2 OneScreen Canvas

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· 1x OneScreen Touchscreen 84” 4K display

· 1x Logitech K400 Plus wireless keyboard with dongle

· 1x Extendible Stylus

· 2x Stylus pens

· 1x HDMI cable

· 1x VGA cable

· 1x Auxiliary 3.5mm audio cable

· 1x Touch USB cable

· 1x Power cable

· 1x Keyboard tray

· 1x Camera Tray

· 1 x Wall mount package (contains 1x horizontal mount and 2x mounting arms)

· 1x Remote control (batteries not included)

· 1x on-board OneScreen PC (core i7)

· 1x Logitech Group Conference cam (contains hub, HD PTZ camera, speakerpod)

· Screws

1.3 OneScreen Hubware

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2.About OneScreen

This guide will lead you through a brief but comprehensive hardware overview of OneScreen solutions including set up, safety warnings, handling, cleaning, precautions, and troubleshooting

. It discusses the set up of different OneScreen models which are Touchscreen, Canvas, Huddle and Hubware. The chapters included also cover how to install the unit and provides schematics of the various components for better understanding. The guide will help you set up your hardware quickly and easily and will also discuss how you can utilize the hardware with your own computer.

2.1 Introduction to OneScreen

2.2 About the Hardware Overview Manual

Every workday is unique. Collaborate the way you need to with OneScreen solutions. From hardware to software, OneScreen offers interactive video collaboration technology for all of your remote teams along with your conference room, board room and classroom needs. All of our solutions include unlimited free, online training and on-demand Screen Skills Guru support.

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· Do not spill any liquid on the equipment.

· Do not try to fix the equipment by yourself unless supervised by a OneScreen certified technician.

· When moving the monitor, always hold the monitor firmly using the h andles and side. Do not hold

using the top bezel.

· Disconnect all accessories and cables before moving the monitor

· Do not rip any wire bare handed or touch the power hubs without any proper insulating gloves or

tools.

· Do not install or use the OneScreen or its peripherals near any heat sources such as radiators, heat

registers, stoves, or other devices (including amplifiers) that produce heat.

· Do not place the OneScreen in direct sunlight, humid, greasy or dusty places or in places where the

monitor may come into contact with rain, smoke or steam.

· The OneScreen should not be used with the power cord near water, for instance, near a bathtub,

washbowl, kitchen sink or swimming pool, etc.

· Do not use any components of the OneScreen, including the speakers and camera, near water.

Warning: To reduce the risk of fire or electric shock, do not expose this equipment or any component of this equipment to rain or moisture.

· Do not drop the monitor.

· Turn off external main supply, disconnect and allow unit to cool down before servicing or

performing maintenance.

· An inexperienced user should never open the unit.

· Always unplug the equipment during a strong thunder and lightning storm.

· Do not cover the ventilation holes with plastic or any fabric.

· Antenna must be kept away from power cord.

· Do not use mixed batteries (old and new, carbon-zinc and alkaline) in the remotes or keyboard.

· Do not apply excessive force on the screen, this will cause damage to screen,

· Do not use the equipment with greasy or oily hands.

· Avoid heat sources in the very near vicinity, do not install a heating source nearby.

· If the display surface becomes dirty, apply cleaning liquid and gently wipe it with a soft dry cloth.

· Do not use abrasives, water jet equipment, thinners, solvents or aerosol cleaners (spray polish), any

aromatic solvents, ketones etc. to clean the screen.

· Do not moisten the cleaning cloth too much to avoid liquid from entering the sides.

· Always get yourself trained from the technical support provided by the OneScreen team.

3.1 Important Safety Instructions

3.2 Handling

3.3 Cleaning

3.4 Precautions

3.Safety First!

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· For better ventilation of the unit, if mounting on the wall, attach it with a minimum clearance of 5

cm from the wall.

· If the unit is installed on the mobile cart, then do check if the tires are properly moving without any

hindrance.

· Always plug in the USB in ports gently and unplug with parallel force to the port.

· Always remove cables gently with force parallel to the port in order to avoid the ports from getting

loose.

· Always keep the stylus in a safe place and avoid contact with greasy materials.

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For mounting the unit, check the integrity of the wall, whether it can endure the load of the unit. After that, clean the surface on which the unit is to be installed. Make sure your technician has the proper tools to install the wall mount (these include screws, washers, drill machine, screwdriver etc.)

Follow the steps given below:

· At least two persons are required to lift the screen.

· Hang the Horizontal mount with sufficient number of screws.

· Check the level of the mount and make sure that is it properly adjusted.

· Attach and screw the mounting arms on the back side of unit properly, make sure that screws do

not damage the screen.

· Hang the screen with the help of others and make sure that the mounting arms properly align and

fix themselves on the mount.

· Make sure that spacing between wall and screen is 5 cm or more for proper ventilation.

· Finally, place a little force downward and sidewise to check whether the mount withstands the

forces.

The following figure shows the mounting arms and horizontal wall mount:

Mounting arms (to be placed at the back of the screen using screws)

Horizontal mount (to be placed on the wall with screws)

Note: The VESA mount patterns for our different units are as follows. It is recommended that you reinforce the wall to bear the load of the unit.

· The VESA mount pattern for the 55" unit is 400 x 400 and the unit weighs 107 lbs.

· The VESA mount pattern for the 65" unit is 400 x 400 and the unit weighs 143 lbs.

· The VESA mount pattern for the 75" unit is 600 x 400 and the unit weighs 165 lbs.

· The VESA mount pattern for the 84" unit is 600 x 400 and the unit weighs 235 lbs.

· The VESA mount pattern for the 98" unit is 600 x 400 and the unit weighs 397 lbs.

4.Getting Ready!

4.1 Installing the Wall Mount

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1) The keyboard tray comes with a set of screws and has to be installed at the bottom of the screen as

indicated by the diagram below.

2) There will be two holes present at the back side (towards the bottom) of the screen.

3) These holes should coincide with the two holes present on the keyboard tray. The picture below

shows the keyboard tray and the position of holes on it.

4) Insert the screws in these holes from the bottom of the keyboard tray.

5) Once the keyboard tray has been secured properly with the screws, you may place the wireless

keyboard on top of it.

4.2 Installing the Keyboard Tray

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The following image shows the back side of the unit. It will help you identify the position of different ports on the OneScreen .

Top Ports

Camera connector

On-board PC

Power

Bottom Ports

Side Ports

5.1 Locations of Ports

5.Hardware Details

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1. 2. 3.

1. HDMI port

2. Touch USB port

3. Camera cables hole (The required adapter will pass through the hole here)

4. 5. 6. 7. 8. 9. 10. 11. 12.

4. USB Touch port

5. RS 232 port

6. Headphone (3.5mm ) Audio port

7. Coaxial SPDIF (Optical) port

8. AV In (Three in one AV in interface)

9. YPbPr (Three in one YPbPr in interface)

10. AV out (Three in one audio and video output interface)

11. PC Audio (Audio interface for external computer)

12. VGA port

5.2 Top View

5.3 Bottom View

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13.

14.

15.

16.

17.

18.

19.

20.

13. HDMI Out port

14.

USB port

15. USB port

16. HDMI 3 port

17. HDMI 2 port

18. Display port

19. RJ 45 port

20. RJ 45 port

5.4 Side View

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21. 22.

21. Power button

22. Power Cable port

5.5 Power

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5.6 Front View

23.

24.

25.

26.

27.

28.

29.

30.

31.

32.

23. Freeze button (enable or disable touch input)

24. Power button

25. Menu button

26. Volume decrease button

27. Volume increase button

28. OPS Button (Switches to on-board PC input)

29. Home button (Takes you to Android home page)

30. Source select button

31. PC USB port (On-board PC USB port)

32. TV USB port

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10.

1. RS 232 port

2. USB 2.0 ports

3. USB 2.0 ports

4. USB 3.0 ports

5. RJ 45 port

6. VGA port

7. HDMI port

8. Headphone port

9. Microphone port

10. Power button

5.7 On-board PC

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6. Setting Up Your Unit!

The

OneScreen

Touchscreen comes with a perpetual license of

OneScreen

Annotate. You will have to install it on your external PC. Please contact us for the digital copy of the software and license. To connect an external PC to the Touchscreen please f ollow the steps mentioned below.

To connect an external PC, please use the HDMI or VGA cable and the USB touch cable (as shown in What’s Included).

Connect the USB Dongle to your PC, which will allow you to use the unit wirelessly. The USB dongle is located in the keyboard battery compartment, please take it out and plug it in your computer/laptop.

Connect one end of the HDMI or VGA cable to your laptop and the other end to one of the corresponding ports on the OneScreen

Touchscreen.

If you are connecting the VGA cable, please also use the AUX cable

to transfer audio.

Connect the standard USB end of the USB Touch Cable to your laptop and the other end to the port shown below on the OneScreen Touchscreen.

6.1.1 Connecting an External PC

6.1 OneScreen Touchscreen

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The

OneScreen

Canvas comes with a perpetual license of

OneScreen

Annotate and the first year

subscription of OneScreen

Swap. With OneScreen

Canvas you also get the On

board

PC pre-installed

, which has all the necessary software install and configured. However, if you would like to connect an external PC to the Touchscreen please see below

To connect an external PC, please use the HDMI or VGA cable and the USB touch cable (as shown in What’s Included).

Connect one end of the HDMI or VGA cable to your laptop and the other end to one of the corresponding ports on the OneScreen Touchs

creen. If you are connecting the VGA cable, please also use the AUX cable

to transfer audio.

Connect the standard USB end of the USB Touch Cable to your laptop and the other end to the port shown below on the OneScreen Touchscreen.

6.2.1 Connecting an External PC

6.2 OneScreen Canvas

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1. Remove the screws.

Place the Logitech Group Hub in the hol

der.

3. Connect the wire marked as red to the speaker pod

4. Connect the wire marked as blue to the camera.

5. From the hub connect the USB cable to the On-Board PC.

To connect an external PC, please use the HDMI or VGA cable and the US B touch cable (as shown in What’s Included).

6.3.2 Connecting an External PC

To connect the Logitech Group to the OneScreen Touchscreen, please follow these steps:

6.3 OneScreen Hubware

6.3.1 Setting Up the Logitech Group

The OneScreen Hubware comes with the first year license of OneScreen Connect, OneScreen Swap & OneScreen Hype and a perpetual license OneScreen Annotate. If you would like to connect an external PC you will have to install the software on it. OneScreen H

ubware comes with the Logitech

Group camera and speaker pod, please see below how to set it up. Please contact us for the digital copy of the software and license. To connect an external PC to the Touchscreen please f ollow the steps mentioned below.

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Connect one end of the HDMI or VGA cable to your laptop and the other end to one of the corresponding ports on the OneScreen Touchscreen. If you are connecting the VGA cable, please also use the AUX cable to transfer audio.

Connect the standard USB end of the USB Touch Cable to your laptop and the other end to the port shown below on the OneScreen Touchscreen.

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Use a Straight through Female to Female cable. Connect RS-232 cable between control Processor and OneScreen display. Set your program RS -232 port to the setting below. Control is one-way serial. However you may receive feedback when sending the power on/off commands.

Port number: COM1(set according the PC or Central control equipment)

Bit rate 115200 Parity check: NO

Data byte: 8 Stop byte: 1

Note: Each command must be terminated with a Carriage Return \x0D

Hex notation has to be used when sending commands.

Function Required Command Power On 55 00 8E 00 E3 Power Off 55 00 8D 00 E2 Source 55 00 80 00 D5 Up 55 00 00 01 56 Down 55 00 00 02 57 Left 55 00 00 03 58 Right 55 00 00 04 59 OK 55 00 00 00 55 Menu 55 00 14 00 69 Exit 55 00 16 00 6B Info 55 00 18 00 6D Mute 55 00 1A 00 6F Sleep Mode 55 00 20 00 75 Sound Mode 55 00 22 00 77 Picture Mode 55 00 28 00 7D Set Sleep Timer 55 00 4A 00 9F Aspect Ratio 55 00 4C 00 A1 Volume Increase 55 00 0C 00 61 Volume Decrease 55 00 0E 00 63 Return 55 00 0A 00 5F Switch Source to YPbPr 55 00 80 04 D9 Switch Source to VGA 55 00 80 05 DA Switch Source to HDMI 1 55 00 80 08 DD Switch Source to HDMI 2 55 00 80 09 DE Switch Source to HDMI 3 55 00 80 11 E6 Switch Source to DP 55 00 80 15 EA Switch Source to On-board PC (OPS) 55 00 80 0B E0 Switch Source to AV in 55 00 80 0C E1 Switch Source to USB 55 00 80 0F E4

7.1 Settings for RS 232 Control

7. RS 232 Guide

7.2 RS 232 Commands

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Set Contrast 55 00 2A 00 7F Set Brightness 55 00 2C 00 81 Set Saturation 55 00 2E 00 83 Set Hue 55 00 30 00 85 Set Sharpness 55 00 32 00 87 Set Color Temperature 55 00 34 00 89 Set Reduction Noise 55 00 36 00 8B Set Bass 55 00 3A 00 8F Set Treble 55 00 3C 00 91 Set Balance 55 00 3E 00 93 Set Language 55 00 42 00 97 Enter Factory Settings/Menu 55 00 82 00 D7 Factory Reset 55 00 84 00 D9 Home 55 00 91 00 E6 Resolution Switch 55 00 95 00 EA Audio Only 55 00 97 00 EC

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Specification Details Screen Type TFT LED Resolution 3840(H) ×2160 (V) Response Time <8ms Touch Capability 10 Points (Finger or Pen) Surface Protection Anti-glare Tempered Glass Panel Size 84" Brightness

350 cd/ Dynamic Contrast 4000:1 Display colors 1.07 Billion (10-bit) Input Ports 3x HDMI, 1x Display Port, 1x VGA, 1xYPBPR, 1x AV,

3x USB, 1x RS232, 1xRJ45, 2x Touch USB, 1x Audio

input Output Ports 1x AV(mini), 1x Audio (left/right) sound CVBS

output terminal), 1x Earphone,1x Coaxial Audio, 1x

HDMI, 1x RJ 45 Refresh Rate 60 Hz Speakers 15W + 15W Product Weight

235

lbs Product Dimensions 77.4" x 45.4" x 4.3" Shipping Dimensions 88" x 65" x 15" Shipping Weight 304 lbs Power Supply AC 100-240V, 50/60 Hz Remote Control Monitor Remote Control Warranty 1 Year Standard Warranty

Specification Details Operating System Windows 10 Pro Memory Intel i7 Processor Processor 8 GB RAM Hard Drive 128 GB SSD, 1 TB HDD Connectivity Gigabit Ethernet, wifi 802.11 a/b/g/n Input/Output Ports 6x USB, 1x RS 232, 1x VGA, 1x HDMI, 1x RJ45, 1x

Earphone output, 1x Microphone input

8.1 Touchscreen Specifications

8. Technical Specifications

8.2 On-board PC Specifications

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It is always advisable to contact OneScreen technical support team in case of any problem. The table below will help you identify how to get the system running efficiently in case you encounter any of the following:

PROBLEM Do’s Do not’s

PC not working

Check if the cables are intact. Check whether the ports are functional. Check the main button on the front for PC. Check for the red button for powering ON the PC from the back. Unmount the PC from the unit and re-mount.

Do not press ON/OFF button repeatedly to see if it works. Do not press power button at back of the screen repeatedly.

Touchscreen not working

Check the cables to ensure they are functioning properly. Check whether the ports are functional. Check whether the USB touch cable is connected properly. Restart the system.

Do not try to fix by dismantling the screen unless you are accompanied by an expert technician. Do not squeeze the USB port. Do not adjust the cables without proper tools.

Speaker pod not working

Conduct a complete power cycle (unplug all wires and reconnect). Select the speaker pod as the default device under speaker settings. Restart the system.

Do not dismantle the speaker.

Keyboard not working

Check the connectivity settings in the PC. Check for the batteries. Check that the dongle is connected on the front side of the unit. Restart the system.

Do not use discharged batteries. Do not use heated batteries. Do not dismantle the keyboard.

Camera not working properly

Check the connectivity settings in the desktop. Conduct a power cycle. Check power supply to the hub. Check the cable connecting the hub to the camera. Complete a firmware upgrade.

Do not try to dismantle the camera by yourself. Do not move the camera manually. Do not check the cables bare handed if damaged.

9. Troubleshooting

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Corporate Headquarters

6224 Ferris Square, Suite C

San Diego, CA 92121

Phone: (858) 552-0290

Fax: (858) 552-0910

Marketing: (858) 552-0290

support@onescreensolutions.com

Office No. 402, 4th Floor East Wing

Building E3 Dubai Airport Free Zone Authority.

Dubai, UAE

Phone: +971-4-2149508 Mob Line 1: +971-55-4514278 Mob Line 2: +971-55-1985127

Transversal 93 No.53-32

Bodega 13, Bogota,

Cundinamarca Colombia

Phone: +57 (1) 547-3589

Ejido de Santa Isabel 34-201

San Francisco Culhuacán, Coyoacán,

CDMX MexicoCPF

04420

Phone: + 52 01 68428081 – 68428092

278, Sumbul Road F-10/4,

Islamabad

Phone: +92 51 2370270

Post Code: 44000

USA

UAE

COLOMBIA

MEXICO

PAKISTAN

OneScreen Canvas c4, Touchscreen t4, Hubware h4 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual