OnePlus Nord User guide

Due to software updates, your experience of the software interface (including but not limited to
software features, user interfaces, and interaction experiences) may differ from the
interface presented in this manual. The software interface is subject to change.
Table of contents
GETTING STARTED 11
Front View 12
Back View 13
Setting up your device 14
Battery and charging 15
Physical buttons 16
Transfer data to OnePlus Nord 18
THE BASICS 21
Basic gestures 22
Install and uninstall apps 23
Use Apps 23
Home screen 25
Notification panel 28
Google assistant 31
SETTINGS 33
Wi-Fi & network 34
Wi-Fi 34
SIM & network 35
Dual-channel network acceleration 35
Data usage 36
Hotspot & tethering 37
Airplane mode 38
Bluetooth & device connection 38
Bluetooth 39
NFC 39
Android Beam 40
Tap & pay 40
Printing 41
Display 41
Customization 43
Sound & vibration 44
Volume 44
Dirac Audio Tuner 44
Do Not Disturb 45
Earphone mode 46
Ringtone & vibration 46
System 46
Buttons & gestures 46
Alert slider 46
Navigation bar & gestures 47
Quick gestures 48
Quick turn on camera 49
Press and hold the power button 49
Apps & notifications 49
Security & lock screen 51
Device security 51
Personal security 54
Privacy 56
Permission manager 56
Show passwords 56
Lock screen 56
Location 56
Battery 57
Storage 57
Accounts 58
Digital Wellbeing & parental controls 58
Utilities 60
System 61
Accessibility 61
Language & input 61
Date & time 62
Backup 62
Reset options 62
OTG storage 63
Experience improvement programs 63
Multiple users 64
System updates 64
About phone 64
APPS 66
Phone 67
Contacts 68
File Manager 70
Messages 71
Weather 72
Calculator 73
Recorder 74
Notes App 75
Camera 76
Gallery 80
Clock 81
Zen Mode 83
OnePlus Switch 83
Google Apps 85
ADVANCED 87
Gaming mode 88
Do Not Disturb 89
Cast screen 89
Scheduled power on/off 89
Screen pinning 90
Parallel Apps 91
Picture-in-picture 91
FileDash 91
Hidden Space 92
REBOOT, UPDATE, BACKUP, RECOVERY 93
Reboot or force reboot 94
System updates 94
Backup and Restore 94
Backup and restore by OnePlus Switch 94
Use Google drive for backup and recovery 95
Factory reset 95
ACCESSIBILITY 97
Magnify with triple-tap 98
Power button ends call 98
Color inversion 98
Color correction 99
High contrast text 99
SAFETY INFORMATION 100
Declaration 101
Trademarks and Permissions 101
Privacy Policy 102
Safety 103
General Safety Information 103
Battery Safety 105
Charging Safety 106
Driving Safety 108
Health Information 108
Laser Safety Statement 109
Regulatory Label Information: 109
EU Regulatory Conformance 110
CE Statement 110
RF Exposure Information (SAR) 110
Restrictions in 5GHz band 112
Frequency Bands and Power 112
Correct Disposal of this Product 112
RoHS Compliance 113
FCC Regulatory Conformance 113
FCC Statement 113
FCC Caution 115
RF Exposure Information (SAR) 115
Hearing Aid Compatibility (HAC) regulations for Mobile
phones 116
Industry Canada Conformance 118
IC Statement 118
Restrictions in 5GHz band 119
RF Exposure Information (SAR) 120
India Regulatory Conformance 121
E-waste Information 121
Languages & Input 123
Care and Maintenance 124
OnePlus Device Warranty Information 125
The limited warranty does not cover 126
Return Policy (Limited to Europe) 127
Getting started
Learn more about your device and
start using.
Front View
Back View
Setting up your device
Insert SIM card
1. Insert the SIM Tray Ejector into the small hole
on the SIM card holder. Press the ejector
firmly into the hole to push the SIM card tray
out.
2. Slowly pull the SIM card tray out of the tray
slot.
3. Place the SIM card into the SIM card tray.
4. Plug the SIM card tray back into your device.
* Use the original Nano-SIM card. Non-original
cards may cause damage.
Booting up your OnePlus Nord
Press and hold the power button for a few
seconds to boot up the phone. If your phone
does not power on, you may need to charge it.
Setup Wizard
When you first boot up the phone (or after a
factory reset), the Setup Wizard lets you
customize all features, including language,
software buttons, gestures, fingerprint unlock,
and other features. If you want to change these
later, you can do so after setting up the phone
in the Settings app.
Battery and charging
You will need to charge the phone when you
first get it or if you have not used it for a long
time.
Safety Information:
1. To ensure your safety and avoid damaging
the device, only use the official charger and
USB cable.
2. OnePlus Nord supports the USB Type-C cable.
3. Unplug the charger after you finish charging
to avoid wasting electricity.
4. Do not place anything on your phone while it
is charging.
Charge the battery
1. Connect the USB cable to the adapter;
2. Plug the USB cable into the phone's USB port.
3. Plug the adapter into a power socket.
4. After charging, unplug the USB cable from the
phone and unplug the adapter from the
socket.
Save power and extend battery life
Reduce power consumption by doing the
following:
1. Turn off the screen when the device is not in
use.
2. Turn on Battery Saver mode when the
battery is low.
3. Disable Bluetooth and Wi-Fi when you are not
using them.
4. Dim screen brightness and shorten sleep time
in Settings.
5. Delete apps that you do not use.
Warp Charge 30T
When you use the OnePlus charger and USB
cable for charging, you can charge your phone
safely (5V/6A) and quickly.
When the temperature is lower than 12°C or
higher than 45°C, the phone will stop fast
charging to protect the battery.
Physical buttons
Power button
The power button is located on the right side of
the phone.
Press and hold the power button to turn on
the device when the device is off.
Press and hold the power button for Voice
Assistant when the device is on.
Press the power button and volume up
button simultaneously to power off.
Click the power button to turn on/off the
screen.
Volume button
The volume button is located on the left side of
the phone.
When playing music or video, press the
volume button to adjust the media volume.
Press the volume button during a call to
adjust the call volume.
Press the volume button to silence the
ringtone when you get an incoming call.
Alert Slider
Alert Slider is on the right side of the phone.
You can adjust the system ringtone status (silent,
vibrate, ring) by toggling the alert slider.
Silent: Calls and notifications will be silenced
with no vibration, except for alarms.
Vibrate: Calls and notifications will be
silenced, except for alarms.
Ring: Calls, alarms and notifications will
function normally.
NOTE: If the phone is in Do Not Disturb
mode, the ringtone and vibration will be
turned off.
Shortcut keys
You can perform quick actions using the
shortcut keys.
Press and hold the power button and
volume up button simultaneously to turn off
the device.
Press and hold the power button and
volume down button simultaneously to take
a screenshot.
Press and hold the power button and
volume down button simultaneously to
access recovery mode when the device is
powered off.
Long press the power button and volume
up for 10 seconds to force a power off.
Transfer data to OnePlus Nord
OnePlus Switch can quickly transfer all your data,
including contacts, messages and photos, from
your old device to your new OnePlus device.
If the old device is OnePlus or other Android devices:
1. Open the OnePlus Switch app. Select I'm a
new phone, then select your old phone's
type.
2. Follow the prompts on the new phone screen.
Download and install OnePlus Switch on your
old phone.
3. Tap Continue on your new phone.
4. Open OnePlus Switch in your old phone,
select I'm an old phone, and scan the QR
code on your new phone to connect the two
phones.
5. After connecting the two phones, select the
data you want to migrate from your old
phone. Tap to start. Then wait until the
transfer is completed.
If the old device is iPhone:
1. Sync the data of your iOS device to iCloud.
2. Open OnePlus Switch app.
3. Choose I'm a new phone and then tap on
"iPhone".
4. Sign in to your iCloud account and start
importing data.
5. It's recommended to complete the whole
data transfer process while connected to a
Wi-Fi network, and OnePlus Switch should
always stay on the screen. If you ever get
disconnected from the iCloud server, please
try logging into iCloud again and pick up with
the data transmission. Please note that only
certain format of data can be transferred due
to compatibility issues.
.
The Basics
Learn to use your OnePlus device.
Basic gestures
Learn to use basic gestures, such as tap, drag,
swipe, and zoom, to control your phone and
apps.
1. Tap to enter the app or select it
2. When viewing a webpage or list, swipe up or
down to scroll.
3. Swipe left or right with your finger to switch
tabs, change pages or slide content in the
weather/calendar/gallery/app list.
4. Two-finger zoom for images and web pages.
5. Press and hold the screen to bring up the
pop-up window for advanced settings or to
enter edit status.
Install and uninstall apps
Install apps from Play Store
It is advisable to download and install apps from
Play Store, which is available on your device.
Open Play Store to search for apps using key
words or on screen.
Tap the app icon to view application details. Tap Install to download and install apps.
* It is advisable to download apps on a Wi-Fi
network.
Uninstall apps
Uninstall apps as follows:
On the home screen or app drawer, press and
hold the app icon and select uninstall.
Go to Play Store > My apps & games >
INSTALLED, click to enter the app details,
select uninstall.
Go to Settings > Apps & notifications and
select the app. Then go to App info and
select uninstall.
* Some pre-installed apps cannot be
uninstalled
Use Apps
Learn how to open apps, switch between apps,
close apps and view app information.
App drawer
Swipe up on the home screen to view all your
apps in the app drawer
Open apps
Open the app by the app icon on the desktop
or in the app drawer.
View app info
Long press an app's icon and select app info in
the pop-up box to view app info and setting
options.
Switch apps
In Navigation gestures, swipe left or right
along the bottom bar to switch between apps.
In Back, Home, Recents, tap Recents button
in the navigation bar to switch between apps.
Close apps
In Navigation gestures, swipe up from the
bottom edge of the screen and pause, then
close apps by swiping up on the app card.
Tap Recent button and close apps by swiping
up on the app card.
Clear background tasks
In Navigation gestures, swipe up from the
bottom edge of the screen and pause, then
tap at the bottom of the screen to clear
background tasks.
Tap Recents button to enter the recent apps
list. Tap at the bottom of the screen to
clear background tasks.
*Pinned apps will not be closed.
Lock background apps
In the recent apps list, tap the menu icon in the
upper right corner of the app card. Select Lock
to stop the app from being closed or cleared.
Home screen
Learn to set wallpapers, widgets and home
settings to personalize your phone.
App icons and folders
Open the app drawer by swiping up from the
home screen.
In the drawer, press and drag an app icon to
add it to the home screen.
Drag an app icon onto another app on the
home screen to create a folder.
Wallpapers
Long press a blank space on the home screen
and select WALLPAPERS to set your home
screen wallpaper and lock screen wallpaper.
Widgets
Add widgets: Long press on a blank space
from the home screen and select Widgets. Or
press and hold the app icon and select
widget. Then press a widget and drag it to
the home screen.
Home Settings
Long press the blank space on the home screen
and select HOME SETTINGS.
Add icon to Home screen: When enabled, it will
display an icon on the home screen after
installing a new app.
Swipe down: Swipe down from home screen to
access quick settings.
Discover: Swipe right from home screen to access Google Discover.
Double tap to lock: Double tap on the blank
area of the Home screen to turn the screen off
and lock the device.
Launcher layout: Choose between Home screen only and Home screen and Drawer.
Drawer: Display all the apps while entering the
Drawer.
Notification dots: When enabled, the app icon
will display dots to indicate new messages.
Icon pack: Set up icon styles for preset apps and
some third-party apps
Home screen layout: Adjust the number of
desktop grids and icon sizes.
Hidden Space: To access, swipe right in the app
drawer or swipe outwards with two fingers on
the home screen.
Notification panel
When a new system notification or app
notification is received, the status bar will display
the corresponding icon. Pull down the
notification panel by swiping down from the top
of the application page or anywhere on the
home screen.
You can clear a notification by swiping it right
(Some notifications need to be cleared by
closing the related app).
Long press a notification to enter the
notification settings for that app.
There are two categories: “Important” and
“Other”, you can choose to move less important
notification to the Other notifications
category, by pressing the notification and
choose “Other”.
Quick Settings
Tap the quick settings icon to turn on/off
specific functions quickly.
Press and hold an icon in the quick settings
menu to open the corresponding settings
interface.
Swipe down again to view more buttons and
brightness settings.
Status icons
Status icons are displayed on the status bar at the top of the screen. The icons listed in the table
below are the most common ones.
Signal strength
Location service enabled
Wi-Fi
Alarm enabled
No SIM card
Silent mode enabled
Roaming
Vibration mode enabled
G
Connected to GPRS network
Airplane mode enabled
3G
Connected to UMTS network
Normal charging
H
Connected to HSDPA network
Battery capacity
H+
Connected to HSPA+ network
NFC enabled
4G
Connected to LTE network
Gaming mode enabled
5G
Connected to 5G network
Do not disturb mode enabled
Bluetooth enabled
Wi-Fi hotspot enabled
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