OnePlus 9 Pro User guide

OnePlus 9 Pro User Manual

Due to software updates, your experience of the software interface (including but not limited to

software features, user interfaces, and interaction experiences) may differ from the

interface presented in this manual. The software interface is subject to change.

Table of contents

GETTING STARTED 9

Setting up your device 11

Battery and charging 12

Physical buttons 13

Transfer data to OnePlus 9 Pro 15

THE BASICS 18

Basic gestures 19

Install and uninstall apps 20

Use Apps 21

Home screen 22

Notification 25

Google assistant 28

SETTINGS 30

Wi-Fi & Network 31

Wi-Fi 31

SIM & network 32

Dual-channel network acceleration 32

Data usage 33

Hotspot & tethering 34

Airplane mode 35

Bluetooth & device connection 36

Bluetooth 36

NFC 36

Tap & pay 37

Printing 37

Chromebook 37

Android Auto 37

Display 38

Customization 41

Sound & vibration 42

Volume 42

Dolby Atmos 42

Do Not Disturb 43

Earphone mode 43

Live Caption 44

Ringtone & vibration 44

System 44

Buttons & gestures 44

Alert slider 44

Navigation bar & gestures 45

Quick gestures 46

Double click the power button 47

Press and hold the power button 47

Apps & notifications 47

Security & lock screen 49

Device security 50

Personal security 52

Privacy 53

Permission manager 53

Show passwords 54

Notifications on lock screen 54

Location 54

Battery 55

Storage 55

Accounts 56

Digital Wellbeing & parental controls 56

Utilities 57

System 58

Accessibility 58

Language & input 58

Date & time 59

Backup 60

Reset options 60

OTG storage 61

Experience improvement programs 61

Multiple users 61

RAM boost 62

System updates 62

About phone 62

Tips & Support 63

APPS 64

Phone 65

Contacts 67

File Manager 68

Messages 69

Weather 70

Calculator 72

Recorder 72

Notes App 73

Camera 75

Gallery 79

Clock 80

Zen Mode 82

OnePlus Switch 83

Google Apps 84

ADVANCED 87

Gaming mode 88

Do Not Disturb 89

Cast screen 89

Scheduled power on/off 90

Parallel Apps 91

Picture-in-picture 91

Hidden Space 91

REBOOT, UPDATE, BACKUP, RECOVERY 92

Reboot or force reboot 93

System updates 93

Backup and Restore 93

Backup and restore by OnePlus Switch 93

Use Google drive for backup and recovery 94

Factory reset 94

ACCESSIBILITY 96

Magnification 97

Power button ends call 97

Color inversion 97

Color correction 97

High contrast text 98

SAFETY INFORMATION 99

Declaration 100

Trademarks and Permissions 100

Regulation Information 102

Precautions for using the device 102

General Safety Information 102

Battery Safety 105

Charging Safety 106

Driving Safety 108

Health Information 108

Laser Safety Statement 109

Regulatory Label Information (If supported): 109

EU Regulatory Conformance 110

CE Statement 110

RF Exposure Information (SAR) 110

Restrictions in 5GHz band 111

Frequency Bands and Power 112

Correct Disposal of this Product 113

RoHS Compliance 113

ERP compliance 113

FCC Regulatory Conformance 115

FCC Statement 115

FCC Caution 116

RF Exposure Information (SAR) 117

Hearing Aid Compatibility (HAC) regulations for Mobile

phones 118

Industry Canada Conformance 120

IC Statement 120

Restrictions in 5GHz band 121

RF Exposure Information (SAR) 122

India Regulatory Conformance 123

Care and Maintenance 126

OnePlus Device Warranty Information 127

The limited warranty does not cover 128

Return Policy (Limited to Europe) 129

Getting started

Learn more about your device and

start using.

Setting up your device

Insert SIM card

1. Insert the SIM Tray Ejector into the small hole

on the SIM card holder. Press the ejector

firmly into the hole to push the SIM card tray

out.

2. Slowly pull the SIM card tray out of the tray

slot.

3. Place the SIM card into the SIM card tray.

4. Plug the SIM card tray back into your device.

* Use the original Nano-SIM card. Non-original

cards may cause damage.

Booting up your OnePlus 9 Pro

Press and hold the power button for a few

seconds to boot up the phone. If your phone

does not power on, you may need to charge it.

Setup Wizard

When you first boot up the phone (or after a

factory reset), the Setup Wizard lets you

customize all features, including language,

software buttons, gestures, fingerprint unlock,

and other features. If you want to change these

later, you can do so after setting up the phone

in the Settings app.

Battery and charging

You will need to charge the phone when you

first get it or if you have not used it for a long

time.

Safety Information:

1. To ensure your safety and avoid damaging

the device, only use the official charger and

USB cable.

2. OnePlus 9 Pro supports the USB Type-C

cable.

3. Unplug the charger after you finish charging

to avoid wasting electricity.

4. Do not place anything on your phone while

it is charging.

Charge the battery

1. Connect the USB cable to the adapter;

2. Plug the USB cable into the phone's USB

port.

3. Plug the adapter into a power socket.

4. After charging, unplug the USB cable from

the phone and unplug the adapter from the

socket.

Save power and extend battery life

Reduce power consumption by doing the

following:

1. Turn off the screen when the device is not in

use.

2. Turn on Battery Saver mode when the

battery is low.

3. Disable Bluetooth and Wi-Fi when you are

not using them.

4. Dim screen brightness and shorten sleep

time in Settings.

5. Delete apps that you do not use.

Warp Charge 65

When you use the OnePlus charger and USB

cable for charging, you can charge your phone

safely（10V/6.5A）and quickly.

It is recommended to use between 15°C and

35°C degrees.

Physical buttons

Power button

The power button is located on the right side

of the phone.

 Press and hold the power button to turn on

the device when the device is off.

 Press and hold the power button for

Emergency/Power off/Restart when the

device is on.

 Press the power button and volume up

button simultaneously to power off.

 Click the power button to turn on/off the

screen.

Volume button

The volume button is located on the left side of

the phone.

 When playing music or video, press the

volume button to adjust the media volume.

 Press the volume button during a call to

adjust the call volume.

 Press the volume button to silence the

ringtone when you get an incoming call.

Alert Slider

Alert Slider is on the right side of the phone.

You can adjust the system ringtone status

(silent, vibrate, ring) by toggling the alert

slider.

 Silent: Calls and notifications will be silenced

with no vibration, except for alarms.

 Vibrate: Calls and notifications will be

silenced, except for alarms.

 Ring: Calls, alarms and notifications will

function normally.

NOTE: If the phone is in Do Not Disturb

mode, the ringtone and vibration will be

turned off.

Shortcut keys

You can perform quick actions using the

shortcut keys.

 Press and hold the power button and

volume up button simultaneously to turn off

the device.

 Press and hold the power button and

volume down button simultaneously to take

a screenshot.

 Press and hold the power button and

volume down button simultaneously to

access recovery mode when the device is

powered off.

 Long press the power button and volume

up for 10 seconds to force a power off.

Transfer data to OnePlus 9 Pro

OnePlus Switch can quickly transfer all your

data, including contacts, messages and photos,

from your old device to your new OnePlus

device.

If the old device is OnePlus or other Android devices:

1. Open the OnePlus Switch app. Select I'm a

new phone, then select your old phone's

type.

2. Follow the prompts on the new phone

screen. Download and install OnePlus

Switch on your old phone.

3. Tap Continue on your new phone.

4. Open OnePlus Switch in your old phone,

select I'm an old phone, and scan the QR

code on your new phone to connect the

two phones.

5. After connecting the two phones, select the

data you want to migrate from your old

phone. Tap to start. Then wait until the

transfer is completed.

If the old device is iPhone:

1. Sync the data of your iOS device to iCloud.

2. Open OnePlus Switch app.

3. Choose I'm a new phone and then tap on

"iPhone".

4. Sign in to your iCloud account and start

importing data.

5. It's recommended to complete the whole

data transfer process while connected to a

Wi-Fi network, and OnePlus Switch should

always stay on the screen. If you ever get

disconnected from the iCloud server, please

try logging into iCloud again and pick up

with the data transmission. Please note that

only certain format of data can be transferred

due to compatibility issues.

The Basics

Learn to use your OnePlus device.

Basic gestures

Learn to use basic gestures, such as tap, drag,

swipe, and zoom, to control your phone and

apps.

1. Tap to enter the app or select it

2. When viewing a webpage or list, swipe up or

down to scroll.

3. Swipe left or right with your finger to switch

tabs, change pages or slide content in the

weather/calendar/gallery/app list.

4. Two-finger zoom for images and web pages.

5. Press and hold the screen to bring up the

pop-up window for advanced settings or to

enter edit status.

Install and uninstall apps

Install apps from Play Store

It is advisable to download and install apps

from Play Store, which is available on your

device.

Open Play Store to search for apps using key

words or on screen.

 Tap the app icon to view application details.  Tap Install to download and install apps.

* It is advisable to download apps on a Wi-Fi

network.

Uninstall apps

Uninstall apps as follows:

 On the home screen or app drawer, press

and hold the app icon and select Uninstall.

 Go to Play Store > My apps & games >

Installed, click to enter the app details,

select Uninstall.

 Go to Settings > Apps &

Notifications >See all 44 apps and select

the app. Then go to App info and select

Uninstall.

* Some pre-installed apps cannot be

uninstalled

Use Apps

Learn how to open apps, switch between apps,

close apps and view app information.

App drawer

Swipe up on the home screen to view all your

apps in the app drawer

Open apps

Open the app by the app icon on the desktop

or in the app drawer.

View app info

Long press an app's icon and select app info in

the pop-up box to view app info and setting

options.

Switch apps

 In Navigation gestures, swipe left or right

along the bottom bar to switch between

apps.

 In Back, Home, Recents, tap Recents

button in the navigation bar to switch

between apps.

Close apps

 In Navigation gestures, swipe up from the

bottom edge of the screen and pause, then

close apps by swiping up on the app card.

 Tap Recent button and close apps by

swiping up on the app card.

Clear background tasks

 In Navigation gestures, swipe up from the

bottom edge of the screen and pause, then

tap “Clear All” to clear background tasks.

 Tap Recents button to enter the recent apps

list, then tap “Clear All” to clear background

tasks.

* Pinned apps will not be closed.

Lock background apps

In the recent apps list, long press the app card

to access menu options. Select Lock to stop

the app from being closed or cleared.

Home screen

Learn to set wallpapers, widgets and home

settings to personalize your phone.

App icons and folders

 Open the app drawer by swiping up from

the home screen.

 In the drawer, press and drag an app icon to

add it to the home screen.

 Drag an app icon onto another app on the

home screen to create a folder.

Wallpapers

Long press a blank space on the home screen

and select WALLPAPERS to set your home

screen wallpaper and lock screen wallpaper.

Widgets

 Add widgets: Long press on a blank space

from the home screen and select Widgets.

Or press and hold the app icon and select

widgets. Then press a widget and drag it to

the home screen.

Home Settings

Long press the blank space on the home

screen and select HOME SETTINGS.

Add icon to Home screen: When enabled, it

will display an icon on the home screen after

installing a new app.

Swipe down to access: Swipe down from

home screen to access Notifications & Quick

settings or Shelf.

Google: Swipe right from the home screen to

show the Google search bar and Discover.

Double tap to lock: Double tap on the blank

area of the Home screen to turn the screen off

and lock the device.

Launcher layout: Choose between Home screen only and Home screen and Drawer.

Quick search gestures: Choose how to access

quick search, you can choose between swipe

up and hold or swipe up to search apps.

Notification dots: Set the notification settings.

Icon pack: Set up icon styles for preset apps

and some third-party apps

Home screen layout: Adjust the number of

desktop grids and icon sizes. You can also set

whether to hide the app names.

Hidden Space: To access, swipe right in the

app drawer or swipe outwards with two fingers

on the home screen.

Notification

When a new system notification or app

notification is received, the status bar will

display the corresponding icon. Pull down the

notification panel by swiping down from the

top of the application page or anywhere on the

home screen.

 You can clear a notification by swiping it

right (Some notifications need to be cleared

by closing the related app).

 Long press a notification to enter the

notification settings for that app.

 There are two categories: “Important” and

“Other”, you can choose to move less

important notification to the “Other

notifications” category, by pressing the

notification and choose “Other”.

Quick Settings

 Tap the quick settings icon to turn on/off

specific functions quickly.

 Press and hold an icon in the quick settings

menu to open the corresponding settings

interface.

 Swipe down again to view more buttons and

brightness settings.

Status icons

Status icons are displayed on the status bar at the top of the screen. The icons listed in the table

below are the most common ones.

Signal strength

Location service enabled

Wi-Fi

Alarm enabled

No SIM card

Silent mode enabled

Roaming

Vibration mode enabled

Connected to GPRS network

Airplane mode enabled

Connected to UMTS network

Normal charging

Connected to HSDPA network

Battery capacity

H+

Connected to HSPA+ network

NFC enabled

Connected to LTE network

Gaming mode enabled

Connected to 5G network

Do not disturb mode enabled

Bluetooth enabled

Wi-Fi hotspot enabled

Google assistant

* When using Google assistant for the first

time, follow the prompts to log in to your

Google account.

You can quickly access Google Assistant, by

either pressing and holding down your home

button, swiping up from the corner of the

phone screen (if you have enabled “Navigation

gestures”), or by press the power button, or by

simply saying, "Hey Google."

With Google Assistant, you can:

• Make quick phone calls on the go (e.g.,

"Call Mom")

• Send text messages (e.g., "Text Sara I am

running late")

• Set reminders (e.g., "Remind me to buy a

birthday gift for John")

• Take a selfie (e.g., "Take a selfie")

• Set calendar events (e.g., "Set a calendar

event for dinner with Charlie tomorrow

from 7-9")

• Play music (e.g., "Play jazz music on

YouTube")

• Navigate to places (e.g., "Give me Home

directions ")

• Weather information (e.g., "Do I need an

umbrella today?")

+ 106 hidden pages

OnePlus 9 Pro User guide

Specifications and Main Features

Frequently Asked Questions

User Manual