OC-3 SERIES OF PRINTERS
110204-003
User Guide
TABLE OF CONTENTS
OC-3 Printer Views........................................1
Front and back view.....................................1
Side views....... .. .. ... .. ...................................1
Setting up your printer..................................2
Unpacking your printer.................................2
Installing/removing the battery..................... 3
Charging the battery ....................................4
Loading media............................................. 7
Printing a self-test...................................... 10
Connecting the printer via a cable or radio... 10
Configuring the printer...............................11
Using the belt clip........................................12
Using the control panel ...............................13
Audio Indicators.......... ............................... 13
Battery Status LED..................................... 14
Power Button/LED ... .. .. .............................. 15
Media Function Button/LED........................ 15
Radio Button/LED ... .. .. .............................. 16
Reset Button/LED...................................... 16
CardReader Audio Indicators.......................16
Using a CardReader..................................... 17
General guidelines...................................... 17
Maintenance and troubleshooting..............18
Maintenance guidelines ..............................18
Preventative maintenance...........................18
Troubleshooting.........................................19
Help desk.................................................. 19
Supplies........................................................20
For more information ..................................20
TABLE OF CONTENTS
OC-3 Printer Views
Figure 1: Front view
Figure 2: Back view
Printhead cover
release
Swivel mount
Data port
Power port
Figure 3: Side view
Charge contacts
Figure 4: Side view
Media advance
Radio enable
Battery status
Reset
Power
Front and back view
Side views
OC-3 P
RINTER VIEWS
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OC-3 SERIES OF PRINTERS USER'S GUIDE
Setting up your printer
Use the following information to set up your printer:
• "Unpacking your printer" on page 2
• "Installing/removing the battery" on page 3, or "Removing
the battery isolator" on page 2 (new printers only)
• "Loading media" on page 7
• "Printing a self-test" on page 10
• "Connecting the printer via a cable or radio" on page 10
• "Configuring the printer" on page 11
In addition to the steps outlined in each section, additional
information may be included if it applies to, or expands upon,
the step being discussed.
Unpacking your printer
Before using your new printer, remove all packaging material
and inspect the printer for possible shipping damage.
If the printer has been damaged:
• Contact the shipping company and file a damage report.
• Contact Datamax-O’Neil.
• Keep all shipping materials.
Removing the battery isolator
The battery is already installed in new printers. An insulating
strip (battery isolator) prevents accidental discharge during
shipping. You must remove the battery isolator bef ore using the
printer or attempting to charge its battery.
1. Press the printhead cover release and open the printer.
Locate the battery isolator (see Figure 5).
2. Lift out the battery and battery isolator (see Figure 6).
Remove and discard the battery isolator.
3. Insert the battery in the printer in its original orientation, as
shown in Figure 7.
4. Close the printer.
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Figure 7Figure 5 Figure 6
Figure 10
Figure 8
Figure 9
ETTING UP YOUR PRINTER
Installing/removing the battery
Note:
The battery is already installed in new printers. See
"Removing the battery isolator" on page 2 for information on
enabling the battery in a new printer.
Installing the battery
1. Press the printhead cover release and open the printer, as
shown in Figure 8.
2. Remove any packaging material (if applicable).
3. Position the battery with its contacts facing toward the
battery cavity, as shown in Figure 9.
4. Lower the battery into the battery cavity, fitting the contact
end of the battery into the cavity first, as shown in Figur e 10.
5. Slide the battery all the way to the right in the battery cavity
so that the edge of the battery hits the battery stop, as
shown in Figure 11. The printer beeps one time when you
install the battery. Figure 12 shows the fully seated battery.
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OC-3 SERIES OF PRINTERS USER'S GUIDE
Figure 13Figure 11 Figure 12
Figure 14
Figure 15
Note: Do not force the battery into the battery cavity. When
inserted properly, the battery easily slides and locks into
place. If the battery does not easily slide into place, reinsert the battery.
6. Close the printer cover (Figure 13).
7. Charge the battery (batteries are shipped uncharged). For
more information, see "Charging the battery" on page 4.
Removing the battery
1. Lift the battery up and out of the battery cavity while sliding
it to the left (Figure 14).
2. Remove the battery from the battery cavity (Figure 15).
Charging the battery
The battery status LED will glow red if the battery charge is low
and the printer is powered on. (For more information, see
"Using the control panel" on page 13.)
Charge the battery as follows:
1. Verify the battery is installed correctly.
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Power port
Figure 16
Figure 17
Battery status
ETTING UP YOUR PRINTER
2. Plug the AC adapter power cord into an appropriate power
source.
3. Plug the AC adapter into the printer power port (Figure 16).
4. Charge the battery . The battery statu s LED flashes red while
the battery is charging and turns solid green when the
battery is fully charged (Figure 17). One complete charge
takes 4 to 5 hours.
Determining the battery condition
The battery voltage varie s between 6.2 and 8.4 volt s. While the
battery is powering the printer (AC adapter not connected), the
battery status LED displays the battery condition as follows:
•
Solid Green: The battery is fully charged.
•
Solid Orange: The battery is partially discharged, but will
power the printer. Plan on recharging the battery soon.
•
Solid Red: The battery does not have sufficient charge to
operate the printer. Recharge it immediately.
For information on battery error conditions, see "Using the
control panel" on page 13.
Caution: There is a risk of explosion if the battery is replaced
by an incorrect type. Dispose of used batteries according to
the instructions.
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OC-3 SERIES OF PRINTERS USER'S GUIDE
Caution: The operating temperature of this portable printer is
50° C. However, the operating temperature when used with
Datamax-O’Neil power supply for charging the portable printer
is limited to 40° C. Please charge the printer in a suitable
location that meets this temperature requirement.
Caution: (For US/Canada) Please only use the DatamaxO’Neil part number 220240-100 power supply with this
product.
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Figure 18 Figure 19
Printhead release
ETTING UP YOUR PRINTER
Loading media
The OC-3 series of printers are designed to print label media
and receipt paper. The printer is configured to print labels.
Media Guidelines
Media width Label Media: 1” - 3.125”
Receipt Paper: 1” - 3.125”
Roll capacity
diameter
Media types Linered back label media, receipt paper media
Label Media: 2.25”
Receipt Paper: 2.25”
* Depending on the type of media used, you may
need to configure your printer. For more
information, see "Configuring the printer" on
page 11.
Load media as follows:
1. Position the printer so that the Datamax -O’Neil logo is facing
you (Figure 18).
2. Press the printhead release and open the printer (Figure
19).
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OC-3 SERIES OF PRINTERS USER'S GUIDE
Figure 20
Latch (unlocked position)
Adjustable media cup
Spindles
Figure 21
3. Unlock the adjustable media cup by slowly pushing the latch
away from you, as shown in Figure 20.
4. Be sure the media roll is wound tightly. Insert the media so
that the core sits on the right spindle between the roll
holders.
5. Slide the adjustable media cup up against the left side of the
media. Ensure the core sits on t he left media spindle (Figure
21).
6. Lock the adjustable media cup by slowly pulling the latch
towards you to the locked position. The lid will not close if
the latch is unlocked.
7. Unroll enough paper so that paper exits the printer (Figure
22).
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Figure 22
Figure 23
ETTING UP YOUR PRINTER
8. Verify the media exits straight and is against the right -hand
edge.
9. Close the printer (Figure 23). The printhead cover snaps into
place when completely closed.
10. Press the media advance button once to advance to the next
top of form (see Figure 4: Side view on page 1).
11. At either edge of the printer cover are serrated corners. Tear
the media by pulling up and away from the printer.
Warning: The tear bar and printhead cover surface may be
hot and/or sharp. Use caution when handling the printhead
and tear bar.
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OC-3 SERIES OF PRINTERS USER'S GUIDE
Figure 24
Figure 25
Data port
Printing a self-test
1. Press and hold the power button for approximately three (3)
seconds until printing begins. For information on button
functions, see "Using the control panel" on page 13.
2. After printing begins, release the power button. A self-test
label will print showing parameters, as described on
page 11.
Connecting the printer via a cable or radio
The OC-3 printer is designed to transmit and receive data from
a host terminal. The host terminal may be your computer,
handheld, or laptop. Communication can occur using one of the
following met hods:
• Using a data cable to connect the printer and the host
terminal ("Installing a data cable" on page 10), or
• Enabling wireless communication (see "Bluetooth and/or
802.11b parameters" on page 11).
Installing a data cable
1. Verify the printer set tings before connecting the printer to a
host terminal. For more information, see "Printing a selftest" on page 10.
2. Insert the data cable plug into the printer's data port (Figure
25).
3. Connect the data cable to the host or device you are using.
Removing a data cable
1. Rotate the printer so that the printer's data port is visible.
2. Lift the cable connector's lever and remove the cable.
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ETTING UP YOUR PRINTER
Bluetooth and/or 802.11b parameters
Your printer is configured with default factory settings. To
determine your printer's radio configuration, print a self-test
(For more information, see "Printing a self -test" on page 10). If
you have multiple printers, configure them specifically for use in
your environment.
For proper system operation, set the following parameters on
your printer and host computer:
802.11b Parameters
•ESS ID
• IP Address (if not DHCP)
•DHCP
• Subnet Mask
• WEP Encryption
•Port
•Network Type
Bluetooth Parameters
•Device Name
• Authentication
• Bondable
•Discoverable
• Connectable
•Encryption
For information on setting parameters, see "Configuring the
printer" on page 11. Contact your network administrator to
verify the proper radio settings for your environment.
Configuring the printer
The printer has many configurable settings. To configure or
upgrade firmware, download the latest Windows configuration
program from our Internet Web site at www.datamaxoneil.com.
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OC-3 SERIES OF PRINTERS USER'S GUIDE
Figure 26 Figure 27
Belt clip socket
Belt clip swivel
Figure 29
Figure 28
Using the belt clip
Install the belt clip as follows:
1. Tu rn the printer so that its back faces you and the belt clip
socket is up, as shown in Figure 26.
2. Place the belt clip over the belt clip socket such that the flat
side of the belt clip swivel matches the flat side of the belt
clip socket (Figure 27).
3. Press the belt clip onto the printer until the swivel is fully
seated into the socket.
4. Rotate the belt clip 180 degrees to lock it into place (Figure
28 and Figure 29).
Reverse the above steps to remove the belt clip.
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Figure Radio
Button/LED
Figure Power
Button/LED
Figure Battery
Status LED
Figure
Reset
Button
Figure Media
Function
Button/LED
SING THE CONTROL PANEL
Using the control panel
The tables on the following pages document the following:
• Audio Indicators on page 13
• Battery Status LED on page 14
• Power Button/LED on page 15
• Media Function Button/LED on page 15
• Radio Button/LED on page 16
• Reset Button/LED on page 16
• CardReader Audio Indicators on page 16
Audio Indicators
Beep(s) Description Action
1 short Printer wakes up. None.
2 short Out of paper. Install paper.
3 short Low battery. Charge battery.
1 very short RF power is on.
Note:
This beep occurs when you
press the RF power button and
the RF power was off.
2 very short RF power is off.
Note:
This beep occurs when you
press the RF power button and
the RF power was on.
1 long Boot code is starting or
restarting.
8 short CRC error in firmware. Redownload firmware.
None.
None.
Redownload firmwar e.
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OC-3 SERIES OF PRINTERS USER'S GUIDE
Battery Status LED
Battery
Status LED
Red (solid):
The battery
has less than
5% power.
Orange (solid):
The battery
has less than
25% power.
Green (solid):
The battery is
near, or at, full
capacity.
Red to orange
flash - fast
Orange flash slow
Orange flash fast
Description Action
• If A/C power is not plugged
• Charge the battery.
in, the printer will soon turn
off.
• If A/C power is plugged in,
• None. Wait for the
the LED flashes and
charging is in progress.
• If A/C power is not plugged
• Charge the battery.
in, indicates the battery
charge is low.
• If A/C power is plugged in,
• None. Wait for the
the LED flashes and
charging is in progress.
• If A/C power is not plugged
None
in, the battery is well
charged.
• If A/C power is plugged in,
None.
the LED is solid and charging
is complete.
Battery voltage is too high. Replace battery.
Charge has timed out. Restart battery charge
(battery may be bad).
Internal code error. Remove the battery,
then re-connect A/C
power.
charge LED to turn
green.
charge LED to turn
green.
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SING THE CONTROL PANEL
Orange, red, or
green flash fast
When the AC adapter is
plugged into the printer's
power port, the battery status
None.
LED flashes orange, red, or
green (depending on the
battery status LED color that is
initially displayed) to indicate
the AC adapter is plugged in.
Power Button/LED
Power Button
Short press If printer is asleep, wakes up printer; if printer
is awake, enters sleep mo de.
Long press (press and
hold for three to five
seconds)
Power LED
Green Printer is awake.
Off Printer is asleep.
Media Function Button/LED
Media Function Button
Short press If printer is asleep, wakes up printer.
Media Function LED
Red flash Media is out; reload media.
Off Media is present.
Prints a self-test.
If printer is awake, advances media.
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OC-3 SERIES OF PRINTERS USER'S GUIDE
Radio Button/LED
Radio Button
Short press Toggles radio power off and on.
Radio LED*
Blue flash - slow* RF power is on and printer is asleep.
Blue flash - fast* RF power is on and printer is awake.
Blue flash to solid red The printer is out of range of the access point
and/or infrastructure and it is not correctly
configured for the radio it recognizes.
Off RF power is off.
* If the signal quality option is on (default is off) and the printer
is awake, the amount of time the blue radio LED is on indicates
the signal strength. For example, if the blue LED is on 90% of
the time, the printer has a very strong signal; however, if the
blue LED is on only 10% of the time, the printer has a very
weak signal. When the signal quality option is turned on, the
blue radio LED indicates signal strength only. When the printer
is asleep, the radio strength is not indicated.
Reset Button/LED
Radio Button
Short press Re-boots printer and cycles power.
CardReader Audio Indicators
Beep(s) Description Action
1 long Bad read. None.
2 short Good read. None.
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Figure 30 Figure 31
CardReader slot
SING A CARDREADER
Using a CardReader
Note: The following information applies to printers installed
with the CardReader option.
General guidelines
• If you are using a magnetic CardReader, insert a card with
the stripe facing toward the printer, then slowly slide the
card through the CardReader slot.
• To wake up the CardReader, insert a card into the
CardReader slot. One short beep indicates the CardReader/
printer is awake.
• For information on CardReader LED indicators and audio
indicators, see "Using the control panel" on page 13.
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OC-3 SERIES OF PRINTERS USER'S GUIDE
Maintenance and troubleshooting
Maintenance guidelines
• Keep the printer in a cool, dry place, away from direct
sunlight, high temperature, and moisture.
• Do not insert foreign objects into the printer.
• Do not operate the printer if it appears damaged.
• Do not operate the printer when your hands or body are
wet.
• Do not operate the printer near water.
• To reduce risk of electric shock, unplug the printer and
remove the battery before cleaning.
Preventative maintenance
Area Method Interval
Printhead/
roller
Tear bar Clean thoroughly with 70%
Exterior Use a soft cloth and mild cleanser
Use only a Datamax-O’Neilapproved cleaning card.
isopropyl alcohol on a cotton
swab.
if necessary. Do not use abrasive
cleanser, chemicals or scrubbing
pads, which can damage the
printer's finish.
After every ten (10)
rolls of media.
After every five (5)
rolls of media.
As needed.
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M
AINTENANCE AND TROUBLESHOOTING
Troubleshooting
Symptom(s) Action
Printer does not print • Verify the printer is turned on.
• Recharge or replace the battery.
• Verify the battery is properly installed.
• Check cable connections (if
applicable).
• Check radio card connections. If the
radio card is not properly connected,
data will not be transmitted from the
host terminal to the printer.
Media/paper jam • Open the printhead cover and
reinstall media.
• Verify the media is properly installed.
For more information, see "Loading
media" on page 7.
• Clean the printhead and the media
cavity.
Reduced battery capacity • Recharge or replace battery.
Media does not feed • Verify the printhead cover is closed
and latched.
• Verify the label sensors are not
blocked.
Printer does not stop at Q
Mark and/or printer prints
continuously
• Check the printer configuration. Verify
the configuration matches the type of
media it is printing on.
Help desk
If you need additional assistance, please contact DatamaxO’Neil at (949) 458-0500. Please have the following information
ready:
• Model number
• Serial number
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OC-3 SERIES OF PRINTERS USER'S GUIDE
Supplies
Media supplies
Datamax-O’Neil offers many certified gr ades of paper f or use in
the printer. Our certified supplies are guaranteed compatible —
this important qualification means that rigorous performance
and image life testing have been performed. Quality supplies
are key to obtaining optimal image quality and print
performance. Quality supplies are also the key to extending the
life of the printer. Datamax-O’Neil strongly recommends using
Datamax-O’Neil Certified Supplies only.
For more information, contact Datamax-O’Neil at (949) 458-
6400.
Maintenance supplies
We recommend that you f ollow a regular maintenance schedule
using our cleaning card. Datamax-O’Neil cleaning cards are
designed to effectively remove dirt and other contaminants
from the thermal printhead, rollers, and paper path...resulting
in a clean, crisp image output — every time. Our cleaning kits
remove any adhesive residue in addition to dirt and other
contaminants.
For more information, contact Datamax-O’Neil at (949) 458-
6400.
General supplies
• Use only supplies certified by the Original Equipment
Manufacturer (OEM). For OEM supplies, please contact
Datamax-O’Neil at (949) 458-0500.
For more information
• For more information about using the printer, contact
Datamax-O’Neil at (949) 458-0500, or visit our Web site at
www.datamax-oneil.com.
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FOR
MORE INFORMATION
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OC-3 SERIES OF PRINTERS USER'S GUIDE
Agency Approvals
FCC Notice
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, it may cause harmful interference to radio
communications. However the re is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Applicable Directive
• 89/336/EEC, 73/23/EEC
Applicable Standards
• EN55022 (1998)
• EN55024 (1998)
• EN60950 (1992)
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OC-3 SERIES OF PRINTERS USER'S GUIDE
Copyright
This manual and any examples contained her ein are pr o vide d “as
is” and are subject to change without notice. Datamax-O’Neil
makes no warranty of any kind with regard to this manual,
including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. DatamaxO’Neil shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing,
performance, or use of this manual or the examples
herein. This guide is copyrighted. All rights are reserved. This
guide may not, in whole or in part, be reproduced, translated,
stored in a retrieval system or transmitted in any form or by any
means, electronic, mechanical, photographic, or otherwise,
without the prior written consent of Datamax-O’Neil.
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COPYRIGHT © 2010, DATAMAX-O’NEIL
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