ONEAC ON User Instruction Manual

ON Series User Instruction Manual
ON Series
®
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS.
Please read and save these instructions. This manual contains important instructions for the ON Series UPS family. Follow these instructions during the unpacking, installation and maintenance of the UPS and batteries. If you have a problem with the UPS, please refer to this manual before calling the Technical Support Department. The Troubleshooting section on page 61 addresses most UPS-related issues.
Licenses and Trademarks
ONEAC, ON Series, Virtual Kelvin Ground, Environmental Reference Ground and MopUPS are all registered trade marks and ChangeUPS, ONBoost, and ONEP
LUS
, are trademarks of ONEAC Corporation. All other trademarks, product
and corporate names are the property of their respective owners.
ONEAC USA 27944 North Bradley Road Libertyville, IL 60048-9700 USA
Telephone: (847) 816-6000 Toll Free: (800) 327-8801 Facsimile: (847) 680-5124
ONEAC EUROPE 18 & 20 Blacklands Way Abingdon Business Park Abingdon, Oxfordshire OX14 1DY United Kingdom
Telephone: +44 (0) 1235 534721 Facsimile: +44 (0) 1235 534197
Entire contents copyright © 2000 ONEAC Corporation. All rights reserved. Reproduction in whole or in part without permission is prohibited. All information subject to change without notice.
913-300-1 Rev. E 4/00
ON Series User Instruction Manual
Contents
Introduction ....................................................................................... 1
Registering Your ONEAC UPS ............................................................. 1
Technical Support ............................................................................... 1
FCC Compliance ................................................................................ 2
Safety ................................................................................................. 3
(English) ....................................................................................... 3
Sicherheitshinweise ............................................................................ 4
(Deutsch) ..................................................................................... 4
Mesures de sécurité ............................................................................ 5
(Français) ..................................................................................... 5
Seguridad ........................................................................................... 6
(Español) ...................................................................................... 6
Theory of Operation ........................................................................... 7
AC Power Mode .......................................................................... 7
Battery Backup Mode ................................................................... 7
Inrush Tolerance .......................................................................... 9
Output Overload Protection ......................................................... 9
Setup and Installation .......................................................................11
Inspection and Unpacking .......................................................... 11
Testing ....................................................................................... 11
Environmental Reference Ground ............................................... 12
Setup Precaution ........................................................................ 13
Long Term Storage .................................................................... 13
Ventilation ................................................................................. 13
Grounding the Unit .................................................................... 14
Installing Standard ON2000 Units .............................................. 15
Installing ON2200XA Extended Runtime Units ............................ 16
Installing Standard Extended Runtime Units ............................... 17
Mounting Wallmount Extended Runtime Units and Battery
Enclosures ............................................................................ 21
Installing Wallmount Extended Runtime Units ............................ 22
Installing Rackmount Units ......................................................... 26
Front Panel Features and Controls .............................................. 27
Back Panel DIP Switch Settings ................................................... 29
Features and Specifications ............................................................... 30
Features ........................................................................................... 31
Options ...................................................................................... 32
Physical and Electrical Specifications ........................................... 33
Contents
ON Series User Instruction Manual i
Contents
Runtime Estimates ......................................................................42
Interface Specifications ...............................................................50
Accessories .......................................................................................51
UPS Monitoring Interfaces ..........................................................51
UPS Monitoring Software ...........................................................51
Installing and Removing Accessory Interface Cards .....................54
Battery Considerations ......................................................................55
Battery Maintenance ..................................................................55
Ordering New Batteries ..............................................................55
Battery Replacement ..................................................................56
Installing Battery Pack in Standard, Rack Mount and Wall Mount
Units .......................................................................................56
Replacing External Battery Cabinets ............................................59
Battery Disposal ..........................................................................60
Troubleshooting ................................................................................61
Checking the Size of the Load ....................................................61
Technical Support .......................................................................62
Warranty ..........................................................................................66
Units ..........................................................................................66
Batteries .....................................................................................66
Limitations of Warranty ..............................................................66
Exclusive Remedies .....................................................................66
Return Procedure .......................................................................66
Appendix A: Accessories Interface Capabilities ..................................67
Appendix B: Operating in Power Environments Below 110V Nominal 68
Appendix C: Accessing Remote Off ...................................................70
ii ON Series User Instruction Manual
Introduction
Introduction
Registering Your ONEAC UPS
Technical Support
Thank you for selecting this uninterruptible power source (UPS). ONEAC’s ON Series offers the most reliable protection from the harmful effects of electrical line disturbances for your computing and communications equipment.
ONEAC’s ISO 9001 certification represents our commitment to building world-class products. We take pride in every unit that lea ves our manufacturing facility .
To ensure that your ON Series model and serial number are registered, complete and mail the enclosed postage-paid warranty card.
ONEAC offers 24-hour technical support. Contact ONEAC’s Technical Support Department: at (800) 327-8801 (extension 3), in Europe: +44 (0) 1235 534721. email: ts@oneac.com
NOTE: All calls received after 5:00 p.m. CST are
forwarded to a beeper. An ONEAC Technical Support Representative will return your call within one half hour between 5:00 p.m. and 10:00 p.m. CST . Except for emerg encies, calls received between 10:00 p.m. and 7:00 a.m. will be returned during normal business hours.
Please check with ONEAC’s Technical Support Department before attempting to repair or return any ONEAC product. If an ONEA C UPS needs repair or replacement, ONEAC’s Technical Support Department issues a Return Material Authorization (RMA) number along with instructions on how to return the UPS.
ON Series User Instruction Manual 1
FCC Compliance
FCC Compliance
ATTENTION: Changes or modifications to this unit
not expressly appr oved by the party r esponsible or in FCC compliance could void the user’s authority to operate the equipment.
This equipment was tested and complies with the limits for a Class A digital de vice, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the UPS is operating in a commercial environment. The UPS generates, uses, and can radiate radio frequency energy . If installation and use is not in accordance with the instruction manual, it may cause harmful interference to radio communications.
ATTENTION: Operation of this equipment in a
residential area may cause harmful radio communications interference. The user is responsible for correcting the interference.
2 ON Series User Instruction Manual
Safety
Safety
(English)
WARNING: This equipment services power from
more than one source. The output receptacles may have voltage even when the unit is unplugged.
UPSs present a different safety issue than most electrical equipment because unplugging the UPS puts it into backup mode. Unplugging the UPS does not remove the electrical charge. To ensure that the UPS is off, turn the power switch OFF before unplugging the UPS from the wall outlet.
CAUTION: Operating this equipment without
proper grounding may present a risk of electrical shock.
Do not use A C adaptors with only tw o conductors to connect the input line cord to the wall socket as this will not connect the earth ground to the equipment.
WARNING: Dangerous voltages are present within
this unit! There ar e no user -serviceable parts inside . Any repairs or modifications by the user may result in out-of-warranty repair charges, unsafe electrical conditions, or violation of electrical code.
Do not remove the cov er. All repairs should be done by qualified service personnel. Voltages inside the UPS may be lethal. Internal components are powered even when the power switch is in the OFF position. Even with the battery disconnected and the unit unplugged, energy is stored in high voltage capacitors and represents a severe shock hazard.
ON Series User Instruction Manual 3
Sicherheitshinweise
Sicherheitshinweise
(Deutsch)
ACHTUNG: Dieses Gerät erhält seinen Strom von
mehr als einer Quelle. Die Ausgangssteckdosen führen unter Umständen Spannung, selbst wenn der Stecker des Gerätes ausgesteckt wurde.
Für USVs müssen andere Sicherheitsmaßnahmen als für die meisten Elektrogeräte ergriffen werden, da die USV durch Ausstecken in den Reservebetrieb gebracht wird. Wenn der Stecker der USV abgezogen wird, wird die elektrische Ladung hierdurch nicht entfernt. Um sicherzustellen, daß die USV ausgeschaltet ist, muß der Netzschalter auf AUS (OFF) gestellt werden, bevor der Stecker der USV aus der Wandsteckdose gezogen wird.
VORSICHT: Durch Betreiben dieses Gerätes ohne
ordnungsgemäße Erdung können Elektroschocks riskiert werden.
Keine Wechselstromadapter mit nur zwei Stromleitern verwenden, um das Netzkabel an die Wandsteckdose anzuschließen, weil das Gerät hierdurch nicht an die Erde angeschlossen wird.
ACHTUNG: In diesem Gerät sind gefährliche
Spannungen vorhanden! Im Inneren dieses Gerätes befinden sich keine vom Benutzer zu wartenden Teile. Durch etwaige Repar atur en oder Modifikationen dur ch den Benutzer können nicht von der Garantie gedec kte Reparaturkosten, gefährliche elektrisc he Zustände oder Verstöße gegen Str omvorsc hriften entstehen.
Abdeckung nicht entfernen. Alle Reparaturen sollten von qualifizierten Wartungstechnikern durchgeführt werden. Die Spannungen im Inneren der USV können tödliche Verletzungen zur Folge haben. Die internen Komponenten führen Strom, selbst wenn der Stromschalter auf AUS (OFF) steht. Auch wenn die Batterie nicht angeschlossen und der Stecker des Gerätes ausgesteckt ist, wird Energie in Hochspannungskondensatoren gespeichert, und dies bedeutet eine ernsthafte Elektroschockgefahr.
4 ON Series User Instruction Manual
Mesures de sécurité
Mesures de sécurité
(Français)
AVERTISSEMENT : Cet équipement est alimenté
par plus d'une source. Des tensions peuvent être présentes aux prises de sortie, même lorsque l'unité est débranchée.
Le problème de sécurité sur l'UPS diffère de celui de la plupart des équipements électriques, car lorsqu'il est débranché, il se met en mode de réserve. Son débranchement n'élimine pas la charge électrique. Pour s'assurer que l'UPS est hors tension, mettre l'interrupteur d'alimentation sur ARRÊT (OFF) avant de débrancher l'UPS de la prise murale.
ATTENTION : Si cet équipement fonctionne sans
être correctement mis à la terre, un risque de choc électrique peut en résulter.
Ne pas utiliser d'adaptateurs CA n'ayant que deux conducteurs pour brancher le cordon d'alimentation dans la prise murale, car l'équipement ne serait pas mis à la terre.
AVERTISSEMENT : Cet équipement renferme des
tensions dangereuses! Il ne contient aucune pièce réparable par l'usager. Toutes réparations ou modifications effectuées par l'usager peuvent entraîner des frais de réparation non couverts par la garantie, un danger électrique ou l'infraction à un code électrique.
Ne pas enlever le couvercle. Confier toutes les réparations à un personnel d'entretien qualifié. Les tensions présentes dans l'UPS peuvent être mortelles. Les composants internes de l'unité sont sous tension, même lorsque l'interrupteur d'alimentation est sur ARRÊT (OFF). Même lorsque la batterie est déconnectée et l'unité débranchée, de l'énergie est stockée dans des condensateurs à haute tension et représente un grave risque d'électrocution.
ON Series User Instruction Manual 5
Seguridad
Seguridad
(Español)
ADVERTENCIA: Este equipo suministra
alimentación desde más de una fuente. Los tomacorrientes de salida pueden tener voltaje aun cuando la unidad esté desenchufada.
Las UPS (fuentes de alimentación ininterrumpibles) cuentan con una característica de seguridad diferente a la mayoría de los equipos eléctricos, ya que al desenchufarse, quedan en el modo de reserva. Al desenchufar una UPS no se elimina la carga eléctrica. Para cerciorarse de que una UPS esté apagada, gire el interruptor de alimentación a la posición APAGADO (OFF) antes de desenchufar el UPS del tomacorriente mural.
PRECAUCION: El hacer funcionar este equipo sin
la conexión a tierra adecuada representa un riesgo de descargas eléctricas.
No utilice adaptadores de CA con sólo dos conductores para conectar el cable de la línea de entrada al enchufe mural debido a que éste no conectará el equipo a tierra.
ADVERTENCIA: ¡Esta unidad tiene voltajes
peligrosos!. En su interior no hay piezas que pueda reparar el usuario. Las reparaciones o modificaciones hechas por el usuario pueden dar como resultado cargos de reparación no cubiertos por la garantía, y producir situaciones de riesgo eléctrico o violación de los códigos eléctricos.
No retire la cubierta. Todas las reparaciones deben ser realizadas por personal de servicio calificado. Los voltajes del interior de las UPS pueden ser mortales. Los componentes internos tienen electricidad aun cuando el interruptor esté en la posición APAGADO (OFF). Incluso si la batería está desconectada y la unidad desenchufada, se almacena energía en capacitores de alto voltaje, lo cual representa un peligro grave de descarga.
6 ON Series User Instruction Manual
Theory of Operation
Theory of Operation
AC Power Mode
Battery Backup Mode
The ON Series UPS has two operating modes: Conditioned AC Power and Conditioned Battery Backup.
When AC utility power is present and within the correct voltage range, the UPS provides fully conditioned power:
• Computer based equipment is protected from harmful transient voltage spikes and other electrical noise.
• UPS detector circuits continuously monitor the utility power for blackout, low voltage, and overvoltage events.
During extended low voltage periods the UPS uses ONBoost™, a voltage boosting capability, which keeps equipment functioning properly without depleting battery power . When a line sag is detected, ONBoost raises the output voltage to keep it within an acceptable range without depleting the battery.
In an over- or under-voltage situation, the detector circuits determine that utility AC power is no longer in an appropriate voltage range. The UPS switches to battery power to supply continuous conditioned power.
While in backup, detector circuits monitor the return of utility AC power. The UPS synchronizes with the utility’s frequency when utility AC power is available. A four- to five-second waiting period ensures that the return of utility power is more than momentary. If no further interruption occurs, the UPS switches to conditioned utility power. The equipment is supplied continuously with conditioned power even when running in battery backup mode.
ON Series User Instruction Manual 7
Theory of Operation
Input Surge
Suppression
Backfeed
Switch
If the battery becomes exhausted while maintaining the load, battery backup terminates and the UPS output turns off. A low battery warning is sounded and transmitted via the communications port approximately two minutes prior to termination of battery backup. The UPS monitors the line and provides output when utility power is restored to normal operating range.
ON Series UPS: Block Diagram of Architecture
Output
Low
Impedance
Isolating
Transformer
InverterCharger
ONBoost
Output Filter
(Virtual Kelvin
Ground)
Control
Load Your
Computer
+–
Battery
8 ON Series User Instruction Manual
Theory of Operation
Inrush T olerance
The UPS load meter may initially display “c8” during the computer power-up sequence due to momentary current surges. The display returns to “99” or less as long as the load of the running equipment is at 100 percent or less.
Output Overload Protection
ON Series User Instruction Manual 9
During normal operation, electronic output overload protection is active. If the output is loaded to more than 105 percent of the UPS rating, battery power to the UPS is not available. The digital display for output overload is “c8”. If the output load exceeds 125 percent, the output turns off completely after two seconds and the digital display reads “c9”. To reset, turn the UPS OFF, remove some of the load, then turn the UPS ON. (For GS compliance: The power distribution system for all models is type TN.)
Theory of Operation
Interface Connector DIP Switches
Input Protector
A grossly overloaded UPS trips the rear panel circuit breaker. The front panel display reads “c1”. To reset the circuit breaker, push the button in.
• If the circuit breaker trips repeatedly following reset, unplug the equipment from the UPS output receptacles and reset the circuit breaker once again.
• If operation appears to be normal, check the total equipment load. Add your equipment to the output one device at a time. Check the front panel display after each device is powered ON.
• If the circuit breaker trips with nothing plugged into the output receptacles, there may be an internal problem with the UPS. Call ONEAC Technical Support for assistance (refer to page 1).
Auxiliary
Interface
Port
IEC Input
Connector
Circuit
Breaker
Environmental
Reference
Ground
Model Shown: ON900A-SN
10 ON Series User Instruction Manual
Output
Receptacles
Setup and Installation
Setup and Installation
Inspection and Unpacking
Previous experience with UPS operation is not required prior to operating ON Series units.
Before shipment, this product was tested, inspected, and found to be free of mechanical and electrical defects. Upon receipt of your UPS, carefully examine the packing containers for any sign of physical damage. Notify the carrier immediately if damage is present.
Carefully unpack the UPS. Retain the packaging materials for reuse (refer to page 66, Return Procedure) or dispose of the materials properly.
Once unpacked, inspect and test the unit for any hidden damage that may have occurred in transit. If any damage is evident, contact ONEAC’s Technical Support Department immediately (refer to page 1) to correct the problem.
CAUTION: Do not attach laser printers to the UPS.
A laser printer periodically draws significantly mor e power during use and may overload the UPS.
Testing
ON Series User Instruction Manual 11
Before connecting the UPS to other equipment, plug the UPS into an A C-po wered wall outlet and turn the UPS ON. When selecting a location for your UPS, be sure that the unit is near the wall outlet and is easily accessible. After the self-tests are completed, the digital display on the front should read “00” and the “% LOAD” light should be on. If the digital display reads differently, refer to System Status Codes beginning on page 63. When the digital display reads “00”, the UPS is ready for use.
NOTE: If the battery is not fully char ged, the digital
display may read “c4”. This condition may exist for 4 – 12 hours if a unit has been stored.
Setup and Installation
Environmental Reference Ground
®
Auxiliary
Interface
Port
IEC Input
Connector
Circuit
Breaker
Environmental
Reference
Ground
The UPS provides a common ground point for system components and static protection devices; network cable segments that require shield grounding; static control devices such as floor mats, table mats, static-free work benches; or any other device that requires a reference ground connection. For use, remove the green screw on the back panel, attach a ground cord connector, and reinstall the screw.
Interface Connector DIP Switches
Output
Receptacles
Model Shown: ON900A-SN
12 ON Series User Instruction Manual
Setup and Installation
Setup Precaution
Long Term Storage
The percent of UPS capacity in use is displayed on the front panel of the UPS. As long as the display reads “99” or less when the AC line is present and your equipment is running, the UPS is not overloaded. If the front panel displays “c8” or “c9”, the unit is overloaded. Remov e some of the load until the front panel displays “99” or less.
Improper long-term UPS storage may damage the UPS battery and invalidate the battery warranty. Unplugging a UPS from its AC utility power source for an extended period of time results in lost battery charge. Restoration of charge to maximum capacity requires 24 – 48 hours. For standard models, the System code may show a “c4” for 2 – 4 hours after utility power is restored. For extended runtime models, the system code “c4” may show for 2 – 4 hours per battery cabinet.
To keep the battery enclosure fully charged and to maximize the life of the battery , plug the UPS into an outlet while it is in storage. If the UPS is stored without power access, plug it into a po wer source for 24 hours at least once every 4 – 6 months.
ATTENTION: If the storage temperature is greater
than 30
°
C (86
°
F) plug the UPS into a power source
for 24 hours every 2 to 3 months.
ATTENTION: The UPS should not be stored at
temperatures below -15
Ventilation
ON Series User Instruction Manual 13
The ventilation requirement for standard ON Series UPSs is 2 in. (50 mm) minimum clearance on all sides. Rackmount units are vented at the front and back. Side clearance is not required.
°
C (+5
°
F).
Setup and Installation
Grounding the Unit
To eliminate shock hazard, connect the unit to a properly grounded AC receptacle.
Before applying power , verify that the product rating matches the available line voltage listed on the rear-panel label.
For CE compliance, add wire between chassis (earth) of power unit and chassis (earth) of battery cabinet(s).
CAUTION: Interruption of the protective grounding
conductor or disconnection of the protective earth terminal presents a potential shoc k hazard that could result in personal injury and damage to the equipment.
NOTE: The ON2000A requir es a 20 Amp cir cuit and
receptacle for power.
15 A 20 A
NOTE: When connecting the UPS, make sure that
the receptacle has power available and is not controlled by a wall switch.
14 ON Series User Instruction Manual
Setup and Installation
Installing Standard ON2000 Units
Auxiliary Interface
Port
Circuit
Breaker
AC Line Cord Receptacle
Interface
Connector
Place the power unit next to, or on top of, the battery module. For CE compliance, add wire between chassis (earth) of power unit and chassis (earth) of battery cabinet(s). Attach the AC line cord to the receptacle on the back panel 24 of the UPS, and then to a properly grounded AC wall receptacle. Connect the battery power cable as shown below. Secure the cable with screws (supplied) at each side flange.
DIP Switches
Output
Receptacles
Battery Power
Cable
Ground
ON2000 (Standard Model)
ON Series User Instruction Manual 15
Setup and Installation
Installing ON2200XA Extended Runtime Units
RJ Cable
NOTE: The ON2200XA requir es a 60 Hz, A C circuit
providing either 208, or 220 – 240 Vac.
Main
Battery Power
Cable
Battery
Unit
Terminator
Ground
Before plugging your ON2200XA into the A C input circuit, you should test the line voltage of the circuit to determine whether the feed is delivering 208 or 220 – 240 volts rms.
Remove the front cov er of the power unit and set the input voltage toggle switch to the position that matches the feed voltage. Replace the cover.
16 ON Series User Instruction Manual
Input Voltage
Selection
Switch
Setup and Installation
You are now ready to complete the installation by following the instructions in Installing Standard Extended Runtime Units below.
NOTE: The ON2200XA provides a variety of output
voltages as indicated in the table below:
Out Vrms
Input V olts
208 230 230 115 115
220–240 220–240 230 110–120 115
L6-30Rs
on AC
Out Vrms
L6-30Rs
On Battery
Out Vrms
5–20Rs
on AC
NOTE:Loading capacity
The ON2200XA is capable of delivering its full rated output capacity of 1500 watts, (2200 VA) on both 220V and 110V output circuits. If all the load is powered from the 110V circuits, the maximum total current draw is 19 amps, limited to 15 amps on any duplex.
Installing Standard Extended Runtime Units
To install an extended runtime unit there are two or three connections that need to be made: the battery power cable, the RJ cable, and the ground wire.
The six-pin RJ cable allows the power unit to count the number of battery enclosures connected. If the connection is incorrect or incomplete, runtime reporting and assessment of the batteries will be inaccurate.
For CE compliance, add wire between chassis of power unit and chassis (earth) of battery cabinet(s).
Out Vrms
5–20Rs
On Battery
ON Series User Instruction Manual 17
Setup and Installation
Connecting One Battery Enclosure
Standard and Rack-Mount Systems
1. Connect an RJ data cable (supplied with each battery unit) from the battery unit’ s eight-pin RJ connector (marked “IN”) to the six-pin RJ connector on the main unit.
A terminating plug (with wire loop) is supplied in each battery unit’s six-pin RJ connector (marked “OUT”).
Leave it in place. The UPS
will not operate properly with the plug removed.
Main
Battery Power
Cable
Battery
Unit
T erminator
RJ Cable
Ground Wire
2. For CE compliance, add a ground wire between chassis of power unit and chassis (earth) of battery cabinet(s) as shown in the abov e diagram.
3. Attach the AC line cord to the receptacle on the back panel of the UPS and then to a properly grounded AC wall receptacle.
4. Connect the battery unit’s power cable to the main unit. Secure the cable with screws (supplied) at each side flange. The battery unit’s power input is not used.
18 ON Series User Instruction Manual
Setup and Installation
Connecting Multiple Battery Enclosures
Standard and Rack-Mount Systems
1. Remove the terminating plug (with wire loop) from the six-pin RJ connector on all but the last battery unit. Set these aside. Only one terminating plug is required for the system.
2. Connect an RJ data cable (supplied with each battery unit) from the closest battery unit’s eight-pin RJ connector (marked “IN”) to the six-pin RJ connector on the main unit.
3. Connect another RJ data cable from the next battery unit’s eight-pin RJ connector (marked “IN”) to the closest battery unit’s six-pin RJ connector (marked “OUT”). Continue this process until RJ cables connect all battery units in a “chain”.
NOTE:Leave the terminating plug installed in the
last battery unit’s six-pin RJ connector (marked “OUT”). The UPS will not operate pr operly with the plug removed.
4. For CE compliance, add a ground wire between chassis of power unit and chassis (earth) of battery cabinet(s) as shown in the following diagram.
5. Attach the AC line cord to the receptacle on the back panel of the UPS and then to a properly grounded AC wall receptacle.
6. Connect the closest battery unit’ s power cable to the main unit. Secure the cable with screws (supplied) at each side flange.
7. Connect the next battery unit’ s power cable to the closest battery unit’s power input. Secure the cable with screws (supplied). Continue this process until power cables connect all battery units in a “chain”. The last battery unit’s power input is not used.
ON Series User Instruction Manual 19
Setup and Installation
Battery Power
Cable
RJ Cable
Main
Ground Wire
Terminator
Battery
Units
Model Shown: ON2000XA-SN
20 ON Series User Instruction Manual
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