IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS.
Please read and save these instructions. This manual contains important
instructions for the ON Series UPS family. Follow these instructions during the
unpacking, installation and maintenance of the UPS and batteries. If you have a
problem with the UPS, please refer to this manual before calling the Technical
Support Department. The Troubleshooting section on page 61 addresses most
UPS-related issues.
Licenses and Trademarks
ONEAC, ON Series, Virtual Kelvin Ground, Environmental Reference Ground
and MopUPS are all registered trade marks and ChangeUPS, ONBoost, and
ONEP
LUS
, are trademarks of ONEAC Corporation. All other trademarks, product
and corporate names are the property of their respective owners.
ONEAC USA
27944 North Bradley Road
Libertyville, IL 60048-9700
USA
Appendix B: Operating in Power Environments Below 110V Nominal 68
Appendix C: Accessing Remote Off ...................................................70
iiON Series User Instruction Manual
Introduction
Introduction
Registering
Your ONEAC
UPS
Technical
Support
Thank you for selecting this uninterruptible power
source (UPS). ONEAC’s ON Series offers the most
reliable protection from the harmful effects of
electrical line disturbances for your computing and
communications equipment.
ONEAC’s ISO 9001 certification represents our
commitment to building world-class products. We
take pride in every unit that lea ves our manufacturing
facility .
To ensure that your ON Series model and serial
number are registered, complete and mail the
enclosed postage-paid warranty card.
ONEAC offers 24-hour technical support. Contact
ONEAC’s Technical Support Department:
at (800) 327-8801 (extension 3),
in Europe: +44 (0) 1235 534721.
email: ts@oneac.com
NOTE: All calls received after 5:00 p.m. CST are
forwarded to a beeper. An ONEAC Technical
Support Representative will return your call within
one half hour between 5:00 p.m. and 10:00 p.m.
CST . Except for emerg encies, calls received between
10:00 p.m. and 7:00 a.m. will be returned during
normal business hours.
Please check with ONEAC’s Technical Support
Department before attempting to repair or return any
ONEAC product. If an ONEA C UPS needs repair or
replacement, ONEAC’s Technical Support
Department issues a Return Material Authorization
(RMA) number along with instructions on how to
return the UPS.
ON Series User Instruction Manual1
FCC Compliance
FCC
Compliance
ATTENTION: Changes or modifications to this unit
not expressly appr oved by the party r esponsible or in
FCC compliance could void the user’s authority to
operate the equipment.
This equipment was tested and complies with the
limits for a Class A digital de vice, pursuant to Part 15
of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference
when the UPS is operating in a commercial
environment. The UPS generates, uses, and can
radiate radio frequency energy . If installation and use
is not in accordance with the instruction manual, it
may cause harmful interference to radio
communications.
ATTENTION: Operation of this equipment in a
residential area may cause harmful radio
communications interference. The user is
responsible for correcting the interference.
2ON Series User Instruction Manual
Safety
Safety
(English)
WARNING: This equipment services power from
more than one source. The output receptacles may
have voltage even when the unit is unplugged.
UPSs present a different safety issue than most
electrical equipment because unplugging the UPS
puts it into backup mode. Unplugging the UPS does
not remove the electrical charge. To ensure that the
UPS is off, turn the power switch OFF before
unplugging the UPS from the wall outlet.
CAUTION: Operating this equipment without
proper grounding may present a risk of electrical
shock.
Do not use A C adaptors with only tw o conductors to
connect the input line cord to the wall socket as this
will not connect the earth ground to the equipment.
WARNING: Dangerous voltages are present within
this unit! There ar e no user -serviceable parts inside .
Any repairs or modifications by the user may result
in out-of-warranty repair charges, unsafe electrical
conditions, or violation of electrical code.
Do not remove the cov er. All repairs should be done
by qualified service personnel. Voltages inside the
UPS may be lethal. Internal components are
powered even when the power switch is in the OFF
position. Even with the battery disconnected and the
unit unplugged, energy is stored in high voltage
capacitors and represents a severe shock hazard.
ON Series User Instruction Manual3
Sicherheitshinweise
Sicherheitshinweise
(Deutsch)
ACHTUNG: Dieses Gerät erhält seinen Strom von
mehr als einer Quelle. Die Ausgangssteckdosen
führen unter Umständen Spannung, selbst wenn der
Stecker des Gerätes ausgesteckt wurde.
Für USVs müssen andere Sicherheitsmaßnahmen als
für die meisten Elektrogeräte ergriffen werden, da
die USV durch Ausstecken in den Reservebetrieb
gebracht wird. Wenn der Stecker der USV
abgezogen wird, wird die elektrische Ladung
hierdurch nicht entfernt. Um sicherzustellen, daß die
USV ausgeschaltet ist, muß der Netzschalter auf
AUS (OFF) gestellt werden, bevor der Stecker der
USV aus der Wandsteckdose gezogen wird.
VORSICHT: Durch Betreiben dieses Gerätes ohne
ordnungsgemäße Erdung können Elektroschocks
riskiert werden.
Keine Wechselstromadapter mit nur zwei
Stromleitern verwenden, um das Netzkabel an die
Wandsteckdose anzuschließen, weil das Gerät
hierdurch nicht an die Erde angeschlossen wird.
ACHTUNG: In diesem Gerät sind gefährliche
Spannungen vorhanden! Im Inneren dieses Gerätes
befinden sich keine vom Benutzer zu wartenden Teile.
Durch etwaige Repar atur en oder Modifikationen dur ch
den Benutzer können nicht von der Garantie gedec kte
Reparaturkosten, gefährliche elektrisc he Zustände oder
Verstöße gegen Str omvorsc hriften entstehen.
Abdeckung nicht entfernen. Alle Reparaturen sollten
von qualifizierten Wartungstechnikern durchgeführt
werden. Die Spannungen im Inneren der USV
können tödliche Verletzungen zur Folge haben. Die
internen Komponenten führen Strom, selbst wenn
der Stromschalter auf AUS (OFF) steht. Auch wenn
die Batterie nicht angeschlossen und der Stecker des
Gerätes ausgesteckt ist, wird Energie in
Hochspannungskondensatoren gespeichert, und dies
bedeutet eine ernsthafte Elektroschockgefahr.
4ON Series User Instruction Manual
Mesures de
sécurité
Mesures de sécurité
(Français)
AVERTISSEMENT : Cet équipement est alimenté
par plus d'une source. Des tensions peuvent être
présentes aux prises de sortie, même lorsque l'unité
est débranchée.
Le problème de sécurité sur l'UPS diffère de celui de
la plupart des équipements électriques, car lorsqu'il
est débranché, il se met en mode de réserve. Son
débranchement n'élimine pas la charge électrique.
Pour s'assurer que l'UPS est hors tension, mettre
l'interrupteur d'alimentation sur ARRÊT (OFF) avant
de débrancher l'UPS de la prise murale.
ATTENTION : Si cet équipement fonctionne sans
être correctement mis à la terre, un risque de choc
électrique peut en résulter.
Ne pas utiliser d'adaptateurs CA n'ayant que deux
conducteurs pour brancher le cordon d'alimentation
dans la prise murale, car l'équipement ne serait pas
mis à la terre.
AVERTISSEMENT : Cet équipement renferme des
tensions dangereuses! Il ne contient aucune pièce
réparable par l'usager. Toutes réparations ou
modifications effectuées par l'usager peuvent
entraîner des frais de réparation non couverts par la
garantie, un danger électrique ou l'infraction à un
code électrique.
Ne pas enlever le couvercle. Confier toutes les
réparations à un personnel d'entretien qualifié. Les
tensions présentes dans l'UPS peuvent être
mortelles. Les composants internes de l'unité sont
sous tension, même lorsque l'interrupteur
d'alimentation est sur ARRÊT (OFF). Même lorsque
la batterie est déconnectée et l'unité débranchée, de
l'énergie est stockée dans des condensateurs à haute
tension et représente un grave risque d'électrocution.
ON Series User Instruction Manual5
Seguridad
Seguridad
(Español)
ADVERTENCIA: Este equipo suministra
alimentación desde más de una fuente. Los
tomacorrientes de salida pueden tener voltaje aun
cuando la unidad esté desenchufada.
Las UPS (fuentes de alimentación ininterrumpibles)
cuentan con una característica de seguridad diferente
a la mayoría de los equipos eléctricos, ya que al
desenchufarse, quedan en el modo de reserva. Al
desenchufar una UPS no se elimina la carga
eléctrica. Para cerciorarse de que una UPS esté
apagada, gire el interruptor de alimentación a la
posición APAGADO (OFF) antes de desenchufar el
UPS del tomacorriente mural.
PRECAUCION: El hacer funcionar este equipo sin
la conexión a tierra adecuada representa un riesgo
de descargas eléctricas.
No utilice adaptadores de CA con sólo dos
conductores para conectar el cable de la línea de
entrada al enchufe mural debido a que éste no
conectará el equipo a tierra.
ADVERTENCIA: ¡Esta unidad tiene voltajes
peligrosos!. En su interior no hay piezas que pueda
reparar el usuario. Las reparaciones o
modificaciones hechas por el usuario pueden dar
como resultado cargos de reparación no cubiertos
por la garantía, y producir situaciones de riesgo
eléctrico o violación de los códigos eléctricos.
No retire la cubierta. Todas las reparaciones deben
ser realizadas por personal de servicio calificado.
Los voltajes del interior de las UPS pueden ser
mortales. Los componentes internos tienen
electricidad aun cuando el interruptor esté en la
posición APAGADO (OFF). Incluso si la batería está
desconectada y la unidad desenchufada, se almacena
energía en capacitores de alto voltaje, lo cual
representa un peligro grave de descarga.
6ON Series User Instruction Manual
Theory of Operation
Theory of
Operation
AC Power Mode
Battery Backup
Mode
The ON Series UPS has two operating modes:
Conditioned AC Power and Conditioned Battery
Backup.
When AC utility power is present and within the
correct voltage range, the UPS provides fully
conditioned power:
• Computer based equipment is protected from
harmful transient voltage spikes and other
electrical noise.
• UPS detector circuits continuously monitor the
utility power for blackout, low voltage, and
overvoltage events.
During extended low voltage periods the UPS uses
ONBoost™, a voltage boosting capability, which
keeps equipment functioning properly without
depleting battery power . When a line sag is detected,
ONBoost raises the output voltage to keep it within
an acceptable range without depleting the battery.
In an over- or under-voltage situation, the detector
circuits determine that utility AC power is no longer
in an appropriate voltage range. The UPS switches to
battery power to supply continuous conditioned
power.
While in backup, detector circuits monitor the return
of utility AC power. The UPS synchronizes with the
utility’s frequency when utility AC power is
available. A four- to five-second waiting period
ensures that the return of utility power is more than
momentary. If no further interruption occurs, the
UPS switches to conditioned utility power. The
equipment is supplied continuously with
conditioned power even when running in battery
backup mode.
ON Series User Instruction Manual7
Theory of Operation
Input Surge
Suppression
Backfeed
Switch
If the battery becomes exhausted while maintaining
the load, battery backup terminates and the UPS
output turns off. A low battery warning is sounded
and transmitted via the communications port
approximately two minutes prior to termination of
battery backup. The UPS monitors the line and
provides output when utility power is restored to
normal operating range.
ON Series UPS: Block Diagram of
Architecture
Output
Low
Impedance
Isolating
Transformer
InverterCharger
ONBoost
Output Filter
(Virtual Kelvin
Ground)
Control
Load
Your
Computer
+–
Battery
8ON Series User Instruction Manual
Theory of Operation
Inrush T olerance
The UPS load meter may initially display “c8”
during the computer power-up sequence due to
momentary current surges. The display returns to
“99” or less as long as the load of the running
equipment is at 100 percent or less.
Output Overload
Protection
ON Series User Instruction Manual9
During normal operation, electronic output overload
protection is active. If the output is loaded to more
than 105 percent of the UPS rating, battery power to
the UPS is not available. The digital display for
output overload is “c8”. If the output load exceeds
125 percent, the output turns off completely after
two seconds and the digital display reads “c9”. To
reset, turn the UPS OFF, remove some of the load,
then turn the UPS ON. (For GS compliance: The
power distribution system for all models is type TN.)
Theory of Operation
Interface Connector DIP Switches
Input Protector
A grossly overloaded UPS trips the rear panel circuit
breaker. The front panel display reads “c1”. To reset
the circuit breaker, push the button in.
• If the circuit breaker trips repeatedly following
reset, unplug the equipment from the UPS output
receptacles and reset the circuit breaker once
again.
• If operation appears to be normal, check the total
equipment load. Add your equipment to the
output one device at a time. Check the front
panel display after each device is powered ON.
• If the circuit breaker trips with nothing plugged
into the output receptacles, there may be an
internal problem with the UPS. Call ONEAC
Technical Support for assistance (refer to
page 1).
Auxiliary
Interface
Port
IEC Input
Connector
Circuit
Breaker
Environmental
Reference
Ground
Model Shown: ON900A-SN
10ON Series User Instruction Manual
Output
Receptacles
Setup and
Installation
Setup and Installation
Inspection and
Unpacking
Previous experience with UPS operation is not
required prior to operating ON Series units.
Before shipment, this product was tested, inspected,
and found to be free of mechanical and electrical
defects. Upon receipt of your UPS, carefully
examine the packing containers for any sign of
physical damage. Notify the carrier immediately if
damage is present.
Carefully unpack the UPS. Retain the packaging
materials for reuse (refer to page 66, Return
Procedure) or dispose of the materials properly.
Once unpacked, inspect and test the unit for any
hidden damage that may have occurred in transit. If
any damage is evident, contact ONEAC’s Technical
Support Department immediately (refer to page 1) to
correct the problem.
CAUTION: Do not attach laser printers to the UPS.
A laser printer periodically draws significantly mor e
power during use and may overload the UPS.
Testing
ON Series User Instruction Manual11
Before connecting the UPS to other equipment, plug
the UPS into an A C-po wered wall outlet and turn the
UPS ON. When selecting a location for your UPS, be
sure that the unit is near the wall outlet and is easily
accessible. After the self-tests are completed, the
digital display on the front should read “00” and the
“% LOAD” light should be on. If the digital display
reads differently, refer to System Status Codes
beginning on page 63. When the digital display reads
“00”, the UPS is ready for use.
NOTE: If the battery is not fully char ged, the digital
display may read “c4”. This condition may exist for
4 – 12 hours if a unit has been stored.
Setup and Installation
Environmental
Reference
Ground
®
Auxiliary
Interface
Port
IEC Input
Connector
Circuit
Breaker
Environmental
Reference
Ground
The UPS provides a common ground point for
system components and static protection devices;
network cable segments that require shield
grounding; static control devices such as floor mats,
table mats, static-free work benches; or any other
device that requires a reference ground connection.
For use, remove the green screw on the back panel,
attach a ground cord connector, and reinstall the
screw.
Interface Connector DIP Switches
Output
Receptacles
Model Shown: ON900A-SN
12ON Series User Instruction Manual
Setup and Installation
Setup Precaution
Long Term
Storage
The percent of UPS capacity in use is displayed on
the front panel of the UPS. As long as the display
reads “99” or less when the AC line is present and
your equipment is running, the UPS is not
overloaded. If the front panel displays “c8” or “c9”,
the unit is overloaded. Remov e some of the load until
the front panel displays “99” or less.
Improper long-term UPS storage may damage the
UPS battery and invalidate the battery warranty.
Unplugging a UPS from its AC utility power source
for an extended period of time results in lost battery
charge. Restoration of charge to maximum capacity
requires 24 – 48 hours. For standard models, the
System code may show a “c4” for 2 – 4 hours after
utility power is restored. For extended runtime
models, the system code “c4” may show for 2 – 4
hours per battery cabinet.
To keep the battery enclosure fully charged and to
maximize the life of the battery , plug the UPS into an
outlet while it is in storage. If the UPS is stored
without power access, plug it into a po wer source for
24 hours at least once every 4 – 6 months.
ATTENTION: If the storage temperature is greater
than 30
°
C (86
°
F) plug the UPS into a power source
for 24 hours every 2 to 3 months.
ATTENTION: The UPS should not be stored at
temperatures below -15
Ventilation
ON Series User Instruction Manual13
The ventilation requirement for standard ON Series
UPSs is 2 in. (50 mm) minimum clearance on all
sides. Rackmount units are vented at the front and
back. Side clearance is not required.
°
C (+5
°
F).
Setup and Installation
Grounding the
Unit
To eliminate shock hazard, connect the unit to a
properly grounded AC receptacle.
Before applying power , verify that the product rating
matches the available line voltage listed on the
rear-panel label.
For CE compliance, add wire between chassis
(earth) of power unit and chassis (earth) of battery
cabinet(s).
CAUTION: Interruption of the protective grounding
conductor or disconnection of the protective earth
terminal presents a potential shoc k hazard that could
result in personal injury and damage to the
equipment.
NOTE: The ON2000A requir es a 20 Amp cir cuit and
receptacle for power.
15 A20 A
NOTE: When connecting the UPS, make sure that
the receptacle has power available and is not
controlled by a wall switch.
14ON Series User Instruction Manual
Setup and Installation
Installing
Standard
ON2000 Units
Auxiliary
Interface
Port
Circuit
Breaker
AC Line Cord
Receptacle
Interface
Connector
Place the power unit next to, or on top of, the battery
module. For CE compliance, add wire between
chassis (earth) of power unit and chassis (earth) of
battery cabinet(s). Attach the AC line cord to the
receptacle on the back panel 24
of the UPS, and then to a properly grounded AC
wall receptacle. Connect the battery power cable as
shown below. Secure the cable with screws
(supplied) at each side flange.
DIP Switches
Output
Receptacles
Battery Power
Cable
Ground
ON2000 (Standard Model)
ON Series User Instruction Manual15
Setup and Installation
Installing
ON2200XA
Extended
Runtime Units
RJ Cable
NOTE: The ON2200XA requir es a 60 Hz, A C circuit
providing either 208, or 220 – 240 Vac.
Main
Battery Power
Cable
Battery
Unit
Terminator
Ground
Before plugging your ON2200XA into the A C input
circuit, you should test the line voltage of the circuit
to determine whether the feed is delivering 208 or
220 – 240 volts rms.
Remove the front cov er of the power unit and set the
input voltage toggle switch to the position that
matches the feed voltage. Replace the cover.
16ON Series User Instruction Manual
Input Voltage
Selection
Switch
Setup and Installation
You are now ready to complete the installation by
following the instructions in Installing Standard
Extended Runtime Units below.
NOTE: The ON2200XA provides a variety of output
voltages as indicated in the table below:
Out Vrms
Input V olts
208230230115115
220–240220–240230110–120115
L6-30Rs
on AC
Out Vrms
L6-30Rs
On Battery
Out Vrms
5–20Rs
on AC
NOTE:Loading capacity
The ON2200XA is capable of delivering its full rated
output capacity of 1500 watts, (2200 VA) on both
220V and 110V output circuits. If all the load is
powered from the 110V circuits, the maximum total
current draw is 19 amps, limited to 15 amps on any
duplex.
Installing
Standard
Extended
Runtime Units
To install an extended runtime unit there are two or
three connections that need to be made: the battery
power cable, the RJ cable, and the ground wire.
The six-pin RJ cable allows the power unit to count
the number of battery enclosures connected. If the
connection is incorrect or incomplete, runtime
reporting and assessment of the batteries will be
inaccurate.
For CE compliance, add wire between chassis of
power unit and chassis (earth) of battery cabinet(s).
Out Vrms
5–20Rs
On Battery
ON Series User Instruction Manual17
Setup and Installation
Connecting One Battery Enclosure
Standard and Rack-Mount Systems
1. Connect an RJ data cable (supplied with each
battery unit) from the battery unit’ s eight-pin RJ
connector (marked “IN”) to the six-pin RJ
connector on the main unit.
A terminating plug (with wire loop) is supplied
in each battery unit’s six-pin RJ connector
(marked “OUT”).
Leave it in place. The UPS
will not operate properly with the plug removed.
Main
Battery Power
Cable
Battery
Unit
T erminator
RJ Cable
Ground Wire
2. For CE compliance, add a ground wire between
chassis of power unit and chassis (earth) of
battery cabinet(s) as shown in the abov e diagram.
3. Attach the AC line cord to the receptacle on the
back panel of the UPS and then to a properly
grounded AC wall receptacle.
4. Connect the battery unit’s power cable to the
main unit. Secure the cable with screws
(supplied) at each side flange. The battery unit’s
power input is not used.
18ON Series User Instruction Manual
Setup and Installation
Connecting Multiple Battery
Enclosures
Standard and Rack-Mount Systems
1. Remove the terminating plug (with wire loop)
from the six-pin RJ connector on all but the last
battery unit. Set these aside. Only one
terminating plug is required for the system.
2. Connect an RJ data cable (supplied with each
battery unit) from the closest battery unit’s
eight-pin RJ connector (marked “IN”) to the
six-pin RJ connector on the main unit.
3. Connect another RJ data cable from the next
battery unit’s eight-pin RJ connector (marked
“IN”) to the closest battery unit’s six-pin RJ
connector (marked “OUT”). Continue this
process until RJ cables connect all battery units
in a “chain”.
NOTE:Leave the terminating plug installed in the
last battery unit’s six-pin RJ connector (marked
“OUT”). The UPS will not operate pr operly with the
plug removed.
4. For CE compliance, add a ground wire between
chassis of power unit and chassis (earth) of
battery cabinet(s) as shown in the following
diagram.
5. Attach the AC line cord to the receptacle on the
back panel of the UPS and then to a properly
grounded AC wall receptacle.
6. Connect the closest battery unit’ s power cable to
the main unit. Secure the cable with screws
(supplied) at each side flange.
7. Connect the next battery unit’ s power cable to the
closest battery unit’s power input. Secure the
cable with screws (supplied). Continue this
process until power cables connect all battery
units in a “chain”. The last battery unit’s power
input is not used.
ON Series User Instruction Manual19
Setup and Installation
Battery Power
Cable
RJ Cable
Main
Ground Wire
Terminator
Battery
Units
Model Shown: ON2000XA-SN
20ON Series User Instruction Manual
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