OmniSky Minstrel V Help Manual
MINSTREL V ™
Welcome to Minstrel V Help Guide
1
Table of Contents
MINSTREL V ™....................................................................1
WELCOME TO MINSTREL V HELP GUIDE........................1
GETTING STARTED.............................................................4
Quick Start Guide............................................................................................................4
Overview.........................................................................................................................6
Charging the Minstrel......................................................................................................7
Features and Requirements............................................................................................8
Minstrel V Features................................................................................................................................. 8
Minstrel V requires the following systems and components during setup and configuration:..................8
FRONT PANEL LIGHTS (LED's) and Controls................................................................9
Network Coverage Guide..............................................................................................11
ABOUT THE INTERNET AND WIRELESS IP NETWORK12
Wireless IP Network......................................................................................................12
SOFTWARE INSTALLATION.............................................14
Required Components ..................................................................................................14
Installation Assumptions................................................................................................15
Installing the Minstrel Modem Manager Software..........................................................16
Electronic Identifica ti on Number....................................................................................17
Contacting a Wireless IP Network Carrier .....................................................................18
PRECONFIGURED MODEM..............................................19
Preconfigured................................................................................................................19
CONFIGURATION AND SETUP WIZARD.........................20
Setup Wizard.................................................................................................................20
Network Provider...........................................................................................................21
Configure Palm Device..................................................................................................22
Contact a Provider.........................................................................................................23
Settings and Confirm Settings.......................................................................................24
Success ........................................................................................................................25
2
MAINTENANCE SCREENS AND MENUS.........................26
Quick Status Screen......................................................................................................26
Drop Down Menus.........................................................................................................27
Minstrel Menu................................................................................................................28
Disconnect Shutdown Reconnect Network Prefs (Network Preferences) Setup Wiz ard ...........28
See Also: Setup Wi z ard..............................................................................................................28
Advanced Menu............................................................................................................29
Help Menu.....................................................................................................................30
Configuration Screen.....................................................................................................31
Detailed Status Screen..................................................................................................32
Terminal Screen ............................................................................................................33
Ping Screen...................................................................................................................34
Modem Information Screen...........................................................................................35
About Screen................................................................................................................36
This screen shows the version and date information of the Minstrel Modem Manager. ............36
After you have viewed this information, pressing the <OK> button will return you to the Quick Status
screen. ........................................................................................................................................36
ACCESSORIES AND SPECIFICATIONS ..........................37
Accessories...................................................................................................................38
Specifications of the Minstrel V......................................................................................39
Dimensions: ( including the Palm V unit attached )....................................................................39
Modem Features:........................................................................................................................39
Built-In Features:.........................................................................................................................39
UPC Codes:................................................................................................................................39
Cautions and Warnings.................................................................................................40
INDEX..................................................................................41
3
Getting Started
Quick Start Guide
This Quick Start Guide is an overview of the setup and configuration process. It assumes that you are using the
Minstrel Modem Manager software. For more detailed information, please read the appropriate section of this on-line
Help Guide .
The Minstrel V is only compatible with the Palm V series of connected organizers.
1. Unpack and inspect the contents of the box. It should include the following items:
!
Minstrel V modem
!
Minstrel V CD-ROM
!
AC Adapter
!
Quick Start Guide
2. The Minstrel V battery is shipped partially charged. It should have enough of a charge to operate your Minstrel V
for a number of hours. If necessary connect the AC Adapter to the Minstrel V and charge the Minstrel V for 3 hours.
See Also:
Charging the Minstrel V
3. Install the Minstrel V CD-ROM into your PC. Transfer the Modem Manager Software to your PC and then perform
a HotSync to your Palm V .
See Also:
Installing the Minstrel Modem Manager
4. Insert the Palm V into the Minstrel V cradle.
5. Start the
is preconfigured you will not be prompted to run the
establish a network session. You can proceed to Step 10.
If an error screen appears when you first run the software, you require the latest version of the Palm OS (operating
system) on your Palm V. You may also upgrade your Palm V OS by downloading the most current version of the
operating system from Palm at http://www.palm.com/custsupp/downloads/ .
See Also:
Minstrel Modem Manager Setup Wizard
Contacting a Wireless IP Network Carrier
6. If you are prompted to run the
Setup Wizard
the
7.The
subscription information and verifies operation of the network.
8. To successfully complete the
(a.k.a. CDPD) account set up. The
numbers to set up an account.
You may also choose to use a Wireless Internet Provider that is not on the list. You will need to enter the information
supplied by your provider into the
configuration at any time and run the
Minstrel Modem Manager
.
Setup Wizard
will guide you through the configuration of your Minstrel V. It will also prompt you to enter your
application, which may prompt you to run the
Setup Wizard
Setup Wizard
Setup Wizard
Setup Wizard
Setup Wizard
Setup Wizard
, your Minstrel V is not preconfigured and you must select
you must contact a Wireless Internet Provider to get a Wireless IP
provides a list of Wireless Internet Providers and their phone
in order to configure your
later if you wish. For a non-preconfigured
and the
Minstrel Modem Manager
Minstrel V
Setup Wizard
. You may cancel the
. If your Minstrel V
will attempt to
Minstrel V
OK
to run
, you must
4
successfully complete the
Setup Wizard
before you are able to use your Minstrel V.
9. You have now successfully configured your
10. For normal operation run the
you change your Wireless Internet Provider.
Minstrel Modem Manager
Minstrel V
and are now ready to run your Internet applications.
. You do not have to run the
Setup Wizard
again unless
5
Overview
The Minstrel V is a Two-Way Wireless IP modem for 3Com's Palm V series. With the Minstrel V you can connect to
other computers and computer networks via the Wireless IP network (also known as the CDPD - Cellular Digital
Packet Data - network).
Because the Minstrel V is as portable as the Palm V, you can now connect to your networks and the Internet
wherever you are. You can use your Minstrel V to:
!
Send and receive e-mail
Query corporate databases
!
Access the Internet and your intranets
!
Retrieve news and stock quotes
!
Exchange information with clients and customers
This allows you the freedom to wirelessly contact clients and customers, access the Internet, and submit inventory
updates while away from the office.
This help guide will assist you to quickly and correctly configure your Minstrel V for use. It will also act as a resource
and reference document for you to better understand how your Minstrel V operates.
Specifically, you should be able to do the following with the assistance of this help guide.
!
Complete the steps required to set up your Minstrel V for operation on the Wireless IP network.
Configure the Minstrel V according to your specified preferences.
!
Ascertain the current operational status of the Minstrel V for purposes of problem solving and administration.
If the information in the release notes shipped with your Minstrel V product differs from the information in this manual,
please follow the included release notes.
6
Charging the Minstrel
BATTERY CHARGING AND PERFORMANCE
The Minstrel V comes with an integrated Lithium-Ion (LiOn) battery and built in fast charger.
Because the Minstrel V is shipped with a partially charged battery, it is recommended that you fully charge the
Minstrel V for use. It is not necessary to fully discharge the battery prior to recharging. There are no associated
memory effects with Lithium-Ion batteries as there are for Nickle Cadmium (NiCad) batteries.
You can operate your Minstrel V while it is charging from the included AC Adapter. The fast charger in your Minstrel V
is temperature sensitive and should only be charged when the ambient temperature is between 10° Celsius and 40°
Celsius
You can expect the following battery performances from the Minstrel V:
Charging Time: 3-3.5 hours
Full Battery Charge Life: 22 hours maximum (dependent upon use)
7
Features and Requirements
Minstrel V Features
!
19.2 Kbps raw data rate.
Uses CDPD technology to send data over Wireless IP Networks
!
128-bit RSA key encryption for secure transmission
!
Sleep Mode to conserve battery life
!
AC adapter
!
Retractable antenna
!
LED's to provide feedback on current modem status
!
Configurable application launch button
Minstrel V requires the following systems and components during setup and configuration:
!
Palm V series connected organizer
Desktop software and HotSync cradle installed on your Desktop PC
!
Modem Manager software (included with your Minstrel V)
!
Wireless IP Network Subscription available from your local cellular carrier in most North American cities.
!
Application Software such as an E-mail Client, Web Browser, etc.
8
FRONT PANEL LIGHTS (LED's) and Controls
There are three lights that report modem status, as follows, from left to right on the Minstrel V:
NAME GREEN RED
Service LED Flash Slow:
Flash Fast:
Solid:
Flash Every 5 Seconds:
is still connected to the network.
Scanning for a channel on the network
Registering on an acquired channel
Registered on a channel
Modem is in sleep mode and
Data LED Flash:
Power LED Solid:
Minstrel Quick Release Button
The Minstrel V has a small white button on the left side of the unit. This button activates a mechanical catch that locks
the Minstrel V and Palm together. In order to insert or remove the Palm from the Minstrel V cradle you must press
and hold down the Quick Release Button before removing or inserting the Palm into the Minstrel V.
To insert the Palm into the Minstrel V do the following:
!
Hold the Minstrel V firmly in one hand
Press and hold down the Quick Release Button
!
With your other hand place the bottom of the Palm into the base of the Minstrel V and push it flush.
!
Release the Quick Release Button.
The Palm is now firmly attached to the Minstrel V.
To remove the Palm from the Minstrel V do the following.
When sending or receiving data
Battery is fully charged
Flash:
Battery is charging
Solid:
Message waiting
Flash:
Low Battery
!
Hold the Minstrel V firmly in one hand
Press and hold down the Quick Release Button
9
!
With your other hand gently pull the Palm upward and away from the Minstrel V
!
Release the Quick Release Button.
The Palm is now detached from the Minstrel V.
See also:
Retractable Antenna
Adapter Jack
Feature Button
Power Control
10
Network Coverage Guide
11
About the Internet and Wireless IP
Network
Wireless IP Network
The Wireless IP Network is part of the global Internet. You can use your Minstrel V modem to access just about any
computer system, database, or information that is connected to the Internet, using the appropriate application
software such as an e-mail client, Web Browser, or News Reader. The diagram below shows the relationship
between the Wireless IP Network and the Internet.
The Internet is an international network of computer networks. All of these networks are connected by a
communication system that encompasses complex systems of wire and fiber-optic cable.
In browsing the WWW a person logs onto the Internet from their computer and actively searches and requests web
pages from a website to view on their computer.
You can now view graphic images and photographs, animations, sound recordings, and audio/visual presentations or
movies. You can, of course, receive or download onto your computer harddrive data such as computer files or even
entire computer programs.
The web sites that you request each have a specific and unique address. Each document on a web site is identified
by an address composed of the name of the computer, which stores the document, and that document's location in
the computer.
12
E-mail is a paperless form of mail. Unlike the conventional postal system, e-mail is completely electronic, and is
stored on computers. Each e-mail message is created by you and is sent between computers. Because it is
electronic instead of paper-based, a computer must be used to create, send, receive, and display each e-mail
message.
You run an e-mail or web-browsing program locally on your computer. These programs display e-mail or web pages.
They also allow communication directly to the servers that make up the Internet and allow you to download web
pages or e-mail.
A server is a computer that provides specific services to other computers. Some of the servers that make up the
Internet are:
!
HTTP Server (Hypertext Transfer Protocol ) - provides web pages
POP3 Server -(Post Office Protocol Version 3) -downloads e-mail messages from an electronic mailbox to
the user's computer.
!
SMTP Server (Simple Mail Transfer Protocol ) - sends e-mail messages to the destination mailbox.
!
DNS Server (Domain Name Service ) - maps, or converts, user entered alphabetical Internet computer
names to computer usable numeric addresses.
In order to provide a service at all times, servers are always running and connected to a data communications
network that links them to the Internet.
This connectivity allows computers to request services from other computers. Examples of these services are the
electronic publishing of documents on the World Wide Web or the sending and receiving of e-mail.
See Also:
Contacting a Wireless IP Network Carrier
Network Coverage Guide
Minstrel V Configuration
13
Software Installation
Required Components
The Minstrel V requires the following systems and components during both setup and configuration:
!
Palm V series connected organizer.
Palm V Desktop software and HotSync cradle installed on your Desktop PC.
!
Wireless IP Network Subscription
!
Application Software such as an E-mail Client, Web Browser, etc.
14
Installation Assumptions
The following assumptions are made for the successful installation of the software for configuring your Minstrel V
!
You already have a Palm V and have installed the Palm V desktop software on your computer.
You already have a Palm V HotSync desktop cradle attached to your computer.
!
You have Wireless IP network coverage in your location and region. Check with your Network Carrier or
reseller for information on network coverage in your area.
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