VIII. Contact Information for Support and Service ...............................18
IX. Notes....................................................................................................19
User Manual — TeleCorder with UpCorder Software — V 2.02-B-US 2
TeleCorder
Cost Effective Voice Logging Recorder
TeleCorder is used with the supplied UpCorder software to turn your PC into a digital audio recorder
that can simultaneously record and play from phone lines or other audio sources. Recordings start and stop
automatically using either phone line voltage sensing or audio activation. Recordings are stored on the hard
drive of a PC (Win98/2000/ME/XP) using the included USB cable and software. The PC is also used to set
up the TeleCorder, play back recordings, and copy recordings for archival purposes.
TeleCorders #
have internal storage. Recordings are uploaded to your PC in real time using the supplied USB cable and
are powered by
PC running the UpCorder software.
TeleCorders are also available with built-in computers and hard drives. TeleCorder models TC-02F
and TC-04F store recorded conversations to an internal hard drive. They can also be connected to a PC for
control
playback of conversations. Contact your TeleCorder sales representative for additional information.
and back-uparchiving via plug-and-playUSBcable.A PCisnotrequired forset-up,recording,and
I. TeleCorder Configurations
UC-02Band # UC-04B are used with UpCorder software and your PC. They do not
yourPC through the same USB cable. To record, your TeleCorder must be connected to a
Model Type
Supplied Accessories
(phone line cables)
Supplied Accessories
(other)
2 Channel
UC-02B
2 each # T-18 (18' phone cable
with “T” adapter)
2 each # MTJ-S2 (line splitter)
4 each # T-18 (18' phone cable)
USB cable to connect the recorder to your PC, CD with UpCorder
software for use in a PC (for Win98/2000/ME/XP), and this manual.
4 Channel
UC-04B
If you purchased optional items such as cables and/or adapters for installation to audio sources that
do not terminate in standard RJ11 phone jacks, see the instructions that were provided with the optional
accessories for additional installation and operation procedures.
II. Cable Connections and Testing
1. Identify the Front Panel LEDs and Rear Panel Connections
Unpack and check the contents of the TeleCorder package.
FrontviewofTeleCorder#UC-02B and # UC-04B withLEDsforchannelactivityandpower.
User Manual — TeleCorder with UpCorder Software — V 2.02-B-US 3
Rear view showing USB jack for connecting to a computer, two modular phone jacks for
connecting to two (UC-02B) or four (UC-04B) phone lines or other audio sources to be
recorded, and optional 5vDC jack to power accessories (the recorder is powered via the
USB cable, not this jack). The LAN and 232 labels have no meaning with TeleCorder
models UC-02B and UC-04B. There are no connections behind the LAN and 232 labels.
2. Connecting to Phone Lines and Other Audio Sources
TeleCorder inputs require 2-wire analog audio such as from direct connection to analog phone lines,
two-way radios, amplified microphones, telephone handset or headset audio (analog or digital phones,
using direct connection to earpiece audio or with the optional TSA-3LM or TSA-SLM adapters), etc.
a.Connecting Audio Sources to the 2 Channel TeleCorder Model UC-02B
The TeleCorder connects in parallel to your audio sources. There are two modular
phone jacks on the back of the TeleCorder Model UC-02B. Each jack is wired for
connection to one of the two channels using the center pair of contacts (as with standard
RJ-11 phone jacks). When looking at the back panel, the jack on the left is for channel
one (also called “Port 1”), and the jack on the right is for channel two (also called “Port
2”). The left jack is also wired for both channels as with standard RJ-14 phone jacks (see
image at right — Ch-1 on inside pins 3+4, Ch-2 on adjacent pins 2+5).
Two T-18 cables (18' phone line cable
with T-adapter, photo at left) are supplied
with the recorder. You can use these or other
suitable cables to connect to your phone lines or other audio
sources.
If you wish to record from multiple line analog phones
or digital telephone sets, instead of individual phone lines,
the most popular way to connect is with a handset splitter. The handset splitters (such as the Omnicron
TSA-3LM or TSA-SLM) are available from your TeleCorder representative. Your sales representative can
also assist you in selecting other cables or adapters to simplify installation for your application.
b. Connecting Audio Sources to the 4 Channel TeleCorder Model UC-04B
Each modular phone jack on the back of the TeleCorder UC-04B has connections for two phone lines
or other audio sources. When looking at the back panel, the jack on
the left is for Ports 1 and 2, the jack on the right is for Ports 3 and 4.
The modular jacks use pins 3 & 4 for the first input (center pair),
and pins 2 & 5 for the second input (see the drawing above right).
Each individual input can be referred to as either a Channel or Port.
If it is more convenient to install using separate cables for each
channel, use the supplied MTJ-S2 line splitter (photo at right). Plug
the short cable from the MTJ-S2 into one of the modular jacks on the
back of your TeleCorder. Plug the first phone line or other audio
source to be recorded into the jack labeled Line 1, and the second
phone line or other audio source into the jack labeled Line 2.
Connect audio sources for channels one and two using the left jack as with instructions for the two
User Manual — TeleCorder with UpCorder Software — V 2.02-B-US 4
channel TeleCorder (see page 4 “a”), and channels three and four to the right jack in a similar manner.
The UC-04B is supplied with two of the MTJ-S2 splitters to provide individual jacks for each input and
four T-18 cable sets for connecting to phone lines.
If connecting to telephone sets where a channel will be recording all conversations on a particular
phone regardless of what line they are using, instead of recording from a phone line where all conversations
on the line will be recorded regardless of which phone is using the line, you should make connections to the
phone using adapters such as the Omnicron TSA-3LM or TSA-SLM or by directly connecting to the
earpiece audio connections inside of the phone (both sides of a conversation are present at the earpiece).
If it is not convenient or possible to install using standard modular jacks, identify the pair of wires for
each line or audio source and connect in parallel to each individual input on the TeleCorder.
With bundled phone wiring, you must first identify the line pairs among the wiring cables and then
connect
to expedite proper installation. Check with your phone or wiring provider for assistance as needed.
TeleCorders without built-in hard drives (UC-02B and UC-04B), are powered from your PC via the
USB cable. No additional power connections or adapters are used. When connected to your PC via the USB
cable, it is ON when your PC is ON, and OFF when your PC is OFF. It will not record conversations unless
it is connected to your PC and the UpCorder software is active on your PC. The blue power ON light will
be lit and channel activity lights will indicate active channels even if they are not being recorded by the PC.
4. Installing UpCorder Software on a PC (Win98/2000/ME/XP)
Install UpCorder software from the CD included with
your recorder prior to connecting the supplied USB cable
from the recorder to the USB port on your computer.
Insert the CD into the CD drive on your PC. If it does
not auto run to show the install procedure, look at files on the
CD using file manager and open the “SetUpCorderUS.exe”
file. Follow on-screen instructions. If your PC is running
WinXP, you may be asked for Microsoft signature (screen
shot at right). Select continue until installation is finished.
The UpCorder program for your TeleCorder will now be
installed in your computer, be listed under
Programs, be in Control Panel add/remove
programs, and there should be an icon on the desktop for the UpCorder software (image at left). If
you would like the TeleCorder to automatically run and start recording when the computer is powered ON,
place (drag) a copy of the UpCorder icon into the Startup folder of your PC.
5. Connecting TeleCorder to a PC
Connect the supplied USB cable (photo at right) from the USB
port on the back of the TeleCorder to a USB port on your computer.
The first time you connect the TeleCorder to your computer, your PC
should display “New Hardware Found — USB TeleCorder” message,
search for and install the required driver software (FTDIFTD2XX.dll).
A “Blue” LED on the front of your TeleCorder will light to show
that it has power.
If connecting a TeleCorder to a PC that was previously used with
a different TeleCorder, you may receive a pop-up message telling you
User Manual — TeleCorder with UpCorder Software — V 2.02-B-US 5
that it has “Found New Hardware. The file ‘FTD2XX.sys’ on FTDIFTD2XX Drivers Disk — Files
Needed”. Type the path to the folder where the driver was previously installed (such as: C:\Program
Files\TeleCorder\UpCorder ), or the path to the drivers folder on the CD supplied with your TeleCorder
(such as: E:\Drivers, where E is the CD drive on your PC containing the UpCorder CD).
Run the UpCorder program by clicking on the icon on your PC desktop that was created when the
program was installed or from the programs list. Refer to manual section III (below) for detailed
information.
III. Using TeleCorder
1. Computer Windows a. After launching the UpCorder software, the Port Activity window will be displayed.
If the TeleCorder is not connected to your PC, the software will run in the off-line mode as shown
below. Using this mode you can browse, search and playback the UpCorder recording files as well as
convert them to WAVE files.
To view the logs of recordings in the most recent ULogFolder, click the View Log button. If there are
recordings logged, the “List of Recorded Calls” log window will pop up. An example is shown on the next
page. To view the logs of recordings in a different ULogFolder, click the Configure button and use
Browse to open a different folder of recordings. You can also open folders of recordings by using the
Windows file manager to locate the folder and opening the .HTM file in the folder (this file will be named
“ULogTestNew.htm”, unless you changed it when creating a new ULogFolder).
User Manual — TeleCorder with UpCorder Software — V 2.02-B-US 6
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