1
USER MANUAL
The Basics 4
Getting Started 8
Camera Status Screen 16
Camera Menus 17
Camera Modes 20
Navigating Settings Menus 21
Video Mode 22
Photo Mode 25
Multi-Shot Mode 26
Setup Mode 31
Protune 34
Transferring Files to a Computer 38
Omni Files and GoPro Software 39
Smart Remote 40
Battery 41
Important Messages 44
Troubleshooting 46
Customer Support 48
Trademarks 48
Regulatory Information 48
TABLE OF CONTENTS
4 5
1. Inner Cube (Synchronizer)
2. Frame (6x Outer Panels)
3. Camera Position Indicator (1-6)
4. Mounting Corner
(1/4-20 Threaded Insert, 1x Top
under removable Corner Cap,
1x Bottom)
5. Power Connector
(2.5mm x 5.5mm)
6. HEROBus Connector (30-pin)
7. Array Camera Status Light
THE BASICS THE BASICS
6
5
4
7
3
1
2
6 7
THE BASICS THE BASICS
6
7
8
9
3
1. Camera Status Light (red)
2. Shutter/Select Button [ ]
3. Wireless Status Light (blue)
4. Camera Status Screen
5. Power/Mode Button [ ]
6. Micro HDMI Port
(cable not included)
7. microSD Card Slot
8. Mini-USB Port
(supports composite A/V
cable/3.5mm stereo mic
adapter,
not included)
9. Audio Alert
10. Microphone
11. HEROPort
12. Settings/Tag Button [
]
13. Battery Door
1
4
2
1
5
9
1
11
12
13
8 9
MEMORY CARDS
HERO4 Black requires a microSD, microSDHC, or microSDXC memory
card. The card must have a minimum rating of Class 10 or UHS-I, and a
capacity of 32GB or 64GB. For a list of SD cards recommended for use
with Omni, visit the Omni Support Hub at gopro.com/help.
NOTICE: Use care when handling memory cards. Avoid liquids, dust
and debris. As a precaution, power off the camera before inserting or
removing the card. Check manufacturer guidelines regarding use in
acceptable temperature ranges.
WARNING: Use caution when using your GoPro as part of your
active lifestyle. Always be aware of your surroundings to avoid
injury to yourself and others.
Abide by all local laws when using your GoPro and relate d mounts
and accessories, including all privacy laws, which may restrict
recording in certain areas.
GETTING STARTED GETTING STARTED
ROLE OF THE PRIMARY CAMERA
The camera that is connected to the inner cube and marked with 1 is
referred to as the primary camera. All other cameras are referred to as
secondary cameras.
The primary camera controls all cameras in the array for these functions:
• Powers all cameras on/off
• Connects to the Smart Remote so that all cameras can be
controlled remotely
• Displays Array Ready when the system is ready for use
• Displays Array Error when one of the secondary cameras experiences
an error
10 11
GETTING STARTED GETTING STARTED
ASSE MBLI NG THE AR RAY
Installing the Cameras
The All Inclusive Omni package ships with the cameras already installed.
If you want to re-install a camera or if you have the Rig Only version of
Omni, follow the steps below.
1. Confirm that all cameras are HERO 4 Black cameras. Other GoPros are
not supported.
2. Confirm that all cameras are using the same version of array firmware.
To obtain the latest array firmware for Omni, visit gopro.com/help
and log in to the Omni Support Hub. If you need to create a support
hub account, follow these instructions: https://community.gopro.
com/html/assets/GoProOmniSupportHub.pdf.
3. Complete these steps for each camera:
a. Use the included hex key to loosen (but not remove) the screws on
one of the panels.
b. Gently pull the panel off of the frame.
c. Connect a camera to the HEROBus connector on the inner cube.
d. Align the outer panel with the lens, then gently slide the panel onto
the lens and move the corners into place.
12 13
GETTING STARTED GETTING STARTED
e. Tighten the screws in a star pattern.
4. Tighten the screws for the panel.
5. Repeat steps 3-6 for the remaining cameras.
SUPPLYING P OWER TO TH E RIG
You have two options for powering the rig: external power or the
camera batteries.
NOTICE: Do not switch from one power source to another (camera
batteries to external power or external power to camera batteries)
without first powering off the cameras. Failure to follow this guideline can
lead to unexpected powering off, interrupted recordings, and erratic Omni
behavior.
Powering the Rig with External Power
For extended recording time, power the rig with an external power source.
1. Be sure that the battery for the external power unit is charged.
2. Remove the cameras from the rig.
3. Remove the batteries from the cameras.
4. Place the cameras in the rig.
5. Connect the power cable to the power connector.
NOTICE: Do not connect a high-voltage power source to Omni. Omni
requires 5V input, but can be powered using a 12V to 5V step-down
converter, such as the Core SWX / Switronix XP-DV-5GP. The Omni
power connector is a 2.5mm x 5.5mm polarity plug. The step-down
converter has an 8A rating.
Powering the Rig with Camera Batteries + Charging in the Rig
With these options, you can charge the camera batteries without
removing the cameras from the rig.
• Using USB cables, connect the camera USB ports to the USB hub
(available with the All Inclusive Omni package).
• Use the power connector to connect the external power to the
inner cube.
The camera status lights turn on during charging and turn off when
charging is complete.
Powering the Rig with Camera Batteries + Charging Outside of the Rig
With this option, you must remove the cameras from the rig.
1. Insert the battery into the camera.
2. Connect the camera to a computer, USB hub, or other USB charging
adapter using the included USB cable. The camera status light turns
on during charging and turns off when charging is complete.
When charging with a computer, be sure that the computer is
connected to a power source. If the camera status light does not turn
on, use a different USB port.
For more battery information, see Battery (page 10).
14 15
GETTING STARTED GETTING STARTED
WARNING: Use caution when using your GoPro as part of your
active lifestyle. Always be aware of your surroundings to avoid
injury to yourself and others.
Abide by all local laws when using your GoPro and relate d mounts
and accessories, including all privacy laws, which may restrict
recording in certain areas.
MOUNTING OMNI
1. If you want to use the top 1/4-20 threaded insert, unscrew the
corner cap.
2. Use a 1/4”-20 screw with the threaded insert on the top or bottom of
the rig (near the power connector) to attach O mni to a monopod or
other suitable mounting solution.
NOTICE: When removing Omni from a monopod or other mounting
solution, disconnect the power connector first to avoid damaging the
connection.
POWER ING ON + O FF ALL C AMERA S IN THE A RRAY
To Power On All Cameras:
Press the Power/Mode button [ ] on the
primary camera. The camera status lights flash three
times and the sound indicator emits three beeps.
The primary camera powers up, followed by the
secondary cameras. When Array Ready disappears,
you can begin capturing video or photos.
The array is properly configured if the camera mode
icon and AR alternate in the upper left of the camera
status screen.
If Array Error appears on the primary camera’s status screen, see Array
Error (page 11).
To Power Off All Cameras:
Press and hold the Power/Mode button [ ] on the primary camera for
three seconds. The camera status lights flash several times and the sound
indicator emits seven beeps.
16 17
Your HERO4 Black features a status screen that displays the following
information:
1. Camera Mode/FOV
(field of view)
2. Resolution/fps
(frames per second)
3. Protune™ (if on)
4. Number of Files Captured
5. Available Time on Memory Card
6. Wireless (if on)
7. Battery Life
CAMERA STATUS SCREEN
Beeps
Burst
Color
Date/Time
Delete
Exposure Value
Compensation
Field of View
Frames Per Second
Interval
ISO Limit
LEDs
Megapixels
Multi-Shot Mode
Night Lapse
Photo
Protune
Rate
RESET
CAM
Reset Camera
Setup Mode
Sharpness
Shutter
Spot Meter
Time Lapse
Time Lapse Video
Video Format
Video Mode
Video Resolution
White Balance
Wireless
CAMERA MENUS
3
4
5 6
7
2
1
18 19
CAMERA MENUS CAMERA MENUS
20 21
The HERO4 Black features four camera modes. To cycle through the
modes, press the Power/Mode button [ ].
Video Record video or time lapse video
Photo Capture single photos
Multi-Shot Capture a series of photos
Setup Adjust general camera settings
CAMERA MODES
Each mode has its own settings menu. Follow the instructions below on
your camera or the Smart Remote to navigate the settings menus.
For information about connecting the Smart Remote to your HERO4
Black cameras, see the Smart Remote User Guide at gopro.com/help.
TO NAVIGATE SETTINGS MENUS:
1. Verify that the camera is in the desired camera mode. To cycle between
the modes, press the Power/Mode button [
].
2. Press the Settings/Tag button [ ] to open the settings menu for
that mode.
3. Use the Power/Mode button [ ] to cycle through the settings.
4. Press the Shutter/Select button [ ] to cycle through the options
within a setting. To select an option, leave the option highlighted when
you move to another screen.
5. To go back to the previous screen or exit the settings menu, press the
Settings/Tag button [ ].
NAVIGATING SETTINGS MENUS
22 23
Video mode contains two capture modes: Video and Time Lapse Video.
Capture Mode Description
Video (default) Captures video.
Time Lapse Video
Creates video from frames captured at specific
intervals. Time Lapse Video is captured without
audio. Protune
™
is not available in this capture mode.
CAPTURING VIDEO
1. Verify that the camera is in Video mode. If needed, press the
Power/
Mode button [ ] to change to Video mode.
2. If necessary, select a different video capture mode (Video or
Time Lapse Video):
a. Press the Settings/Tag button [ ] to open the settings menu.
b. Press the Shutter/Select button [ ] repeatedly until you get
to the desired capture mode.
c. Press the Settings/Tag button [ ] to close the settings m enu.
The icon for the selected capture mode appears in the upper left
on your camera status screen.
3. Press the Shutter/Select button [ ]. The camera beeps once and
the camera status lights flash while the camera is recording.
4. To stop capturing, press the Shutter/Select button [ ].
The camera status lights flash three times and the camera beeps
three times.
If the memory card is full or the battery is out of power, your camera
automatically stops recording. Your video is saved before the camera
powers off.
VIDEO MODE VIDEO MODE
VIDEO SETTINGS
The capture mode that you select in Video mode determines the settings
that appear in the rest of the menu.
For instructions on how to change the following settings, see Navigating
Settings Menus (page 21).
PRO TIP: To open the settings menu for the current mode, press the
Settings/Tag button [ ].
INTERVAL
The Interval setting applies to Time Lapse Video. Interval determines
the amount of time that passes between each captured frame. Available
intervals range from 2 seconds (default) to 60 seconds.
Interval Examples
2 seconds Busy street corner
5-10 seconds Sunset
10-60 seconds
Lengthy activities, such as
construction projects
Note: Time Laps e Video is not s upported for 1440p50, 1440p 60, and 9 60p120.
24 25
VIDEO MODE PHOTO MODE
CAPTURE RESOLUTION, FPS, AND FOV
With Omni, each HERO4 Black camera captures video at the following
resolutions:
Video
Resolution
FPS
(NTSC/
PAL)
FOV Screen Resolution
2.7K 4:3 30/25 Wide 2704x2028, 4:3
1440p 60/50 Wide 1920x1440, 4:3
960p 120/120 Wide 1280x9 60, 4:3
High-Performance Video Modes, Camera Temperatures, and
Battery Performance
When capturing video at 2.7K 4:3, it is normal for the cameras to become
warm and use more power.
If a camera gets too hot, a message appears on the screen indicating
thatthecamerasis shutting down. The camera stops recording, saves
your video, and powers off. If this happens with a camera in Omni,let your
camera sit and cool for 20 minutes before attempting to use it again.
For extended recording time, capture shorter video clips or remove the
batteries from all cameras and use an external power source with the
power connector on the rig.
PROTUNE
For details about Protune settings, see Protune (page 34).
Photo mode contains one capture mode: Single photo.
CAPTURING PHOTOS
1. Verify that the camera is in Photo mode. If needed, press the
Power/Mode button [ ] to change to Photo mode.
2. Press the Shutter/Select button [ ]. The camera beeps two times,
the camera status lights flash and the counter on the camera status
screen increases by one.
PHOTO SETTINGS
For instructions on how to change the following settings, see Navigating
Settings Menus (page 6).
PRO TIP: To open the settings menu for the current mode, press the
Settings/Tag button [ ].
MEGAPIXELS
With Omni, each HERO4 Black captures photos at 12MP.
SPOT METER
Spot Meter lets you capture photos from a dark space while pointing
the camera into a brighter setting, such as when recording the outdoors
from within a car. When Spot Meter is turned on, [
] appears on the
camera status screen. The options for this setting are off (default) and on.
PROTUNE
For details about Protune settings, see Protune (page 9).
26 27
MULTI-SHOT MODE MULTI-SHOT MODE
Multi-Shot mode contains three capture modes: Burst, Time Lapse and
Night Lapse.
Capture Mode Description
Burst (default)
Captures up to 30 photos in 1 second.
Perfect for capturing the definitive moment
in fast-action sports.
Time Lapse
Captures a series of photos at specified
intervals. You can use Time Lapse to capture
photos of any activity, so you can choose the
best ones later.
Night Lapse
Captures a series of photos at specific intervals
and exposure times. Use Night Lapse in low light
environments, such as when capturing the night
sky over a period of time. For available exposure
times and examples of when to use them, see
Shutter (page 29).
CAPTURING BURST PHOTOS
1. Select Burst mode:
a. Press the
Power/Mode button [ ] repeatedly until you get to
Multi-Shot mode.
b. Press the Settings/Tag button [ ] to open the settings menu.
c. Press the Shutter/Select button [ ] repeatedly until you get
to Burst.
d. Press the Settings/Tag button [ ] to close the settings
menu. The Burst icon [ ] appears in the upper left on your
camera status screen.
2. Press the Shutter/Select button [ ]. The camera status lights
flash and the camera beeps multiple times.
See Rate (page 28) for options available for Burst photos.
CAPTURING TIME LAPSE OR NIGHT LAPSE PHOTOS
1. Select the desired multi-shot capture mode (Time Lapse or
Night Lapse):
a. Press the
Power/Mode button [ ] repeatedly until you get to
Multi-Shot mode.
b. Press the Settings/Tag button [ ] to open the settings menu.
c. Press the Shutter/Select button [ ] repeatedly until you get
to the desired capture mode (Time Lapse or Night Lapse).
d. Press the Settings/Tag button [ ] to close the settings
menu. The icon for the selected capture mode appears in the
upper left on your camera status screen.
2. Press the Shutter/Select button [ ]. The camera initiates
countdown and the camera status lights flash each time a photo is
captured.
3. To stop capturing, press the Shutter/Select button [ ]. The
camera status lights flash three times and the camera beeps
three times.
MULTI-SHOT SETTINGS
The capture mode that you select determines the Multi-Shot settings
that appear in the rest of the menu.
For instruction on how to change the following settings, see Navigating
Settings Menus (page 6).
28 29
RATE
Rate applies only to Burst. Photos can be captured at the following rates:
3 photos in 1 second
5 photos in 1 second
10 photos in 1 second
10 photos in 2 seconds
10 photos in 3 seconds
30 photos in 1 second (default)
30 photos in 2 seconds
30 photos in 3 seconds
30 photos in 6 seconds
SHUTTER
Shutter applies only to Night Photo and Night Lapse and determines the
amount of time that the shutter is open. The options for this setting are
auto (up to 2 seconds), 2, 5, 10, 15, 20 or 30 seconds. The default setting
is auto.
Settings Examples
Auto (up to 2 sec) Sunrise, sunset, dawn, dusk, twilight, night
2 sec, 5 sec, 10 sec
Dawn, dusk, twilight, traffic at night, Ferris
wheel, fireworks, light painting
20 sec Night sky (with light)
30 sec Night stars, Milky Way (complete darkness)
MULTI-SHOT MODE MULTI-SHOT MODE
30 31
INTERVAL
Interval applies only to Time Lapse and Night Lapse. Interval determines
the amount of time that passes between each captured frame.
Time Lapse Intervals
Available intervals for Time Lapse range from 0.5 seconds (default) to 60
seconds.
Interval Examples
0.5-2 seconds Surfing, biking or other sport
2 seconds Busy street corner
5-10 seconds Sunset
10-60 seconds
Lengthy activities, such as
construction projects
Night Lapse Intervals
Available intervals for Night Lapse range from 4 seconds to 60 minutes.
Continuous (default) causes the Interval to match the Shutter setting. For
example, if Shutter is set to 10 seconds and Interval is set to continuous,
your camera captures a photo every 10 seconds.
MEGAPIXELS
With Omni, each HERO4 Black captures photos at 12MP.
MULTI-SHOT MODE SETUP MODE
Setup mode contains settings for wireless and settings to customize your
camera . For instructions on how to change the following settings, see
Navigating Settings Menus (page 6).
WIRELESS
For Omni, this setting applies only to the primary camera. Wireless must
be off for all secondary cameras.
When the primary camera’s Wireless is on, a Wireless status icon appears
on the camera status screen and the blue wireless lights on the camera
blink intermittently. The default setting for Wireless is off.
Setting Description
PAIR
Lets you pair your primary camera to a
GoPro remote. For more information,
see Smart Remote (page 10).
MODE
After pairing, Mode lets you connect the
primary camera to a GoPro remote.
PRO TIP: If you forgot your camera’s name or password, use the Camera
Reset setting (Reset Wi-Fi option) in the primar y camera’s Setup mode to
reset them to the defaults. The default password is goprohero.
DEFAULT MODE
You can select the capture mode that appears when the camera powers
on. The options are Video, Time Lapse Video and Single Photo.
32 33
SETUP MODE SETUP MODE
LEDS
This setting determines which camera status lights (red) to activate. The
options for this setting are 4 (top, bottom, front, back), 2 (front and back),
or off (none). The default setting is 4.
Note: The Wireless status light (blu e) is always activated unless you select off for
this setting.
BEEPS
You can set the volume for the sound indicators to be 100% (default),
70% or off.
VIDEO FORMAT
The Video Format setting governs frame rates for recording and playback
when viewing video on a TV/HDTV.
Setting Description
NTSC (default) Viewing video in North America
PAL
Viewing video on a PAL TV/HDTV (most
televisions outside of North America)
DATE/TIME
This setting lets you set the date and time. If the battery is removed
from the camera for an extended period of time, you must reset the
date and time.
DELETE
This setting lets you delete the last file, or delete all files and format
the memory card. Deleting all files is useful after you transfer your files
to your computer and want to make room on your memory card for more
content. LED lights blink until the operation is complete.
NOTICE: If you select All/Format, the memory card is reformatted, which
deletes every file on the card. If you select this option from the primary
camera, memory cards in all cameras are reformatted.
CAMERA RESET
With this setting, you can reset your camera’s settings to their default values. This option retains the Date/Time setting, and remote control pairing.
34 35
PROTUNE PROTUNE
PROTUNE BENEFITS
Protune unlocks the camera’s full potential, yielding stunning image
quality and cinema-caliber video optimized for professional productions.
Protune is compatible with professional color correction tools, GoPro
software and other video editing software.
PROTUNE
The options for this setting are off (default) and on. When Protune is on,
PT appears on the camera status screen. Protune is available for all video
and photo resolutions.
WHITE BALANCE
White balance adjusts the overall color tone of videos based on the
environmental conditions.
Note: Array camera firmware does not offer the Auto white ba lance se lection. B e sure
to choose the appropriate white balance for your scene.
Setting Description
3000K
Warm light (incandescent or sunrise/sunset
lighting)
5500K (default for
Night Lapse)
Slightly cool light (cool fluorescent or average
daylight)
6500K Cool light (overcast conditions)
Native (default)
Minimally color-corrected file from the image
sensor that allows for more precise adjustments
in post-production
COLOR
Color lets you adjust the color profile of your video and photos.
Setting Description
GoPro Color
Provides GoPro color-corrected profile (same
great color as when Protune is off)
Fl a t (d e fau l t)
Provides a neutral color profile that can be
color-corrected to better match footage
captured with other equipment, offering more
flexibility in post-production. Due to its long
curve, Flat captures more details in shadows
and highlights.
36 37
PROTUNE PROTUNE
ISO LIMIT
ISO Limit adjusts the camera’s sensitivity in low-light environments, and
creates a balance between brightness and resulting image noise. Image
noise refers to the degree of graininess in the image.
Setting Resulting Quality
6400
Brighter video in low light, highest
image noise
3200
Brighter video in low light, increased
image noise
16 0 0 (d ef a u lt)
Moderately bright video in low light,
moderate image noise
800
Darker video in low light, marginal
image noise
400
Darker video in low light, minimum
image noise
SHARPNESS
Sharpness controls the sharpness of your video footage.
Sharpness Setting Resulting Quality
High (default) Ultra-sharp video
Medium Moderately sharp video
Low Softer video
EXPOSURE VALUE COMPENSATION (EV COMP)
Exposure Value Compensation affects the brightness of your video.
Adjusting this setting can improve image quality when shooting in
environments with contrasting lighting conditions.
Settings
-2.0 -1 .5 -1 .0 -0.5 0 (d efa u l t) +0.5 +1. 0 +1. 5 +2.0
PRO TIP: Exposure Value Compensation adjusts brightness within the
existing ISO Limit. If brightness has already reached the ISO Limit in a
low-light environment, increasing the Exposure Value Compensation does
not have any effect.
RESET
This option resets all Protune settings to their default values.
38 39
TRANSFERRING FILES TO A COMPUTER OMNI FILES AND GOPRO SOFTWARE
Remove the microSD cards from the cameras. Complete these steps for
each microSD card:
1. Connect the card reader to your computer.
2. Insert the microSD card into the reader.
3. Transfer your files to your computer.
4. If appropriate, delete the files from your cards.
NOTICE: Be sure to back up your files before deleting them.
Files recorded with Omni are optimized for use with GoPro Omni Importer.
This application offers unique functionality for Omni files: fast previewing,
color correction, image stabilization, file export, and media management
tools.
You can also use Omni files with GoPro Autopano Video Pro software
for advanced stitching, stabilizing, and VR content publishing. Content
created using the GoPro Omni Importer and GoPro Autopano Video Pro
can be used with GoPro VR (available for iOS
©
and Android) and GoPro
VR for desktop. For more information, visit kolor.com and refer to the user
manuals for these apps.
Note: Omni reco rdings were n ot designed to work with the GoPro App (mobile or
desktop) or Quik™.
40 41
SMART REMOTE BATT E R Y
The Smart Remote can control your cameras from up to 600’ (180m)
away in optimal conditions with a clear line of sight between the Smart
Remote and the Omni. To use the Smart Remote with Omni, pair it only
with the primary camera. You can then control all 6 cameras remotely.
For information about connecting the Smart Remote to your HERO4
Black cameras, see the Smart Remote User Guide at gopro.com/help.
Note: You cannot use mo re than one Sm art Remote with Omni or control more than on e
Omni with a Sm art Remote.
MAXIMIZING BATTERY LIFE
The battery icon on the camera screen blinks when the battery drops
below 10%. If the battery in any of the cameras reaches 0% while
recording, the camera saves the file and the array powers off.
Extreme cold temperatures can decrease battery life. To maximize battery
life in cold conditions, keep the camera in a warm place prior to use.
CHARGING INFORMATION
The battery charges to 100% in approximately two hours when using
GoPro’s USB-compatible Wall or Auto Charger (both sold separately).
When charging with a computer, be sure that the computer is connected
to a power source. If the camera status light does not turn on, use a
different USB port.
The included lithium-ion battery comes partially charged. No damage
occurs to the camera or battery if used prior to a full charge.
You can also charge the battery outside the camera using the HERO4
Dual Battery Charger (sold separately).
WARNING: Using a wall charger other than a GoPro Wall Charger
can damage the GoPro battery and could res ult in fire or leaka ge.
Only use c hargers marked: Output 5V 1A. If you do not know the
voltage and current of your charger, use the included USB cable to
charge the camera from your computer.
42 43
BATT E R Y BATT E R Y
REMOVING THE BATTERY FROM THE CAMER A
The HERO4 Black battery is designed to have a tight fit to maximize
reliability in high-vibration activities.
To Remove the Battery:
1. Open the battery door by placing your thumb in the indentation in the
battery door (on the bottom of the camera) and sliding it to the left.
Allow the door to open.
2. Grasp the battery pull-tab and remove the battery from the camera.
WARNING: Only use manufacturer-recommended replacement
batteries for your camera.
BATTERY STORAGE AND HANDLING
The camera contains sensitive components, including the battery. Avoid
exposing your camera and battery to very cold or very hot temperatures.
Low or high temperature conditions may temporarily shorten the battery
life or cause the camera to temporarily stop working properly. Avoid
dramatic changes in temperature or humidity when using the camera, as
condensation may form on or within the camera.
Do not turn on your camera if it is wet. If your camera is already on,
turn it off and remove the battery immediately. Allow the camera to dry
thoroughly before using it again. Do not dry the camera or battery with an
external heat source such as a microwave oven or hair dryer. Damage to
the camera or battery caused by contact with liquid is not covered under
the warranty.
WARNING: Do not drop, disassemble, open, crush, bend,
deform, puncture, shred, microwave, incinerate or paint the
camera or the battery, if it is removable. Do not inse rt foreign
objects into any opening on the camera. Do not use the camera
or the battery if it has been damaged—for examp le, if cracked,
punctured or harmed by water. Disassembling or puncturing the
battery (whether integrated or removable) can cause an explosion
or fire.
Do not store your batter y with metal objects, such as coins, keys or
necklaces. If the battery terminals come in contact with metal objects,
this may cause a fire.
BATTERY DISPOSAL
Most rechargeable lithium-ion batteries (whether removable or integrated
into the camera) are classified as non-hazardous waste and are safe for
disposal in the normal municipal waste stream. Many localities have laws
in place requiring battery recycling. Check your local laws to make sure
that you can dispose of rechargeable batteries in your regular trash. To
safely dispose of lithium-ion batteries, protect terminals from exposure to
other metal with packing, masking or electrical tape so they do not cause
a fire while being transported.
Lithium-ion batteries, however, do contain recyclable materials and
are accepted for recycling by the Rechargeable Battery Recycling
Corporation’s (RBRC) Battery Recycling Program. We encourage you
to visit Call2Recycle at call2recycle.org or call 1-800-BATTERY in North
America to find a convenient recycling location.
Never dispose of a battery in a fire because it may explode.
44 45
IMPORTANT MESSAGES IMPORTANT MESSAGES
MICROSD CARD MESSAGES
If you cannot capture video, one of the microSD cards may be missing,
full, or experiencing an error.
NO SD
No card present. The camera requires a
microSD, microSDHC or microSDXC card (sold
separately) to capture videos.
FULL Card is full. Delete files or swap card.
SD ERR
Camera is unable to read card formatting.
Reformat the card in the camera.
PRO TIP: Reformat your microSD cards before each shooting session to
ensure that the cards remain in good condition.
ARRAY ERROR
If Array Error appears on the primary camera, check the
secondary cameras for errors and improper connections.
To identify the secondary camera that is experiencing
the error, refer to its light on the inner cube.
• No light on the inner cube:
• The camera has no battery installed or the battery
needs charging
• The camera is not running array camera firmware
or is running a different firmware version than the
other cameras in the array
• Red light on in the inner cube is blinking:
• The camera has no microSD card
• The camera’s microSD card has an error
Be sure to resolve any issues before attempting to
record.
FILE REPAIR ICON
If your last video file was corrupted during recording,
the camera displays the File Repair icon while it tries to
repair the file. When this process is finished, press any
button to continue using the camera.
TEMPERATURE ICON
The Temperature icon appears on the camera status
screen when the camera becomes too hot and needs to
cool down. If this happens with a camera in Omni, let it
sit and cool for 20 minutes before attempting to use it
again. Your camera was designed to identify conditions
of overheating and is designed to respond accordingly.
46 47
MY GOPRO WON’T POWER ON
Make sure the camera’s battery is charged or the array is connected to an
external power supply.
OMNI UNEXPECTEDLY POWERS OFF
Omni might unexpectedly power off for a number of reasons:
• Insufficient power to the array from an external power supply
• Insufficient power to the array from the camera batteries
• Insufficient, incorrect, or excessive voltage/amperage from an external
power supply
• Missing camera from the array
• Camera without array camera firmware
• Fully depleted or nearly depleted camera battery
• Full microSD cards (no action was taken when SD CARD FULL message
appeared on a camera)
CAMERAS IN OMNI WON’T RECORD
Check the cameras for errors:
• If the primary camera has a problem, the camera status screen
displays a message describing the problem. For more information,
see Important Messages (page 11).
• If one of the secondary cameras has a problem, the primary camera
displays Array Error and the camera status light on the primary camera
flashes rapidly. For more information, see Array Error (page 11).
MY OMNI ISN’T BEHAVING AS EXPECTED
This issue is often caused by switching from one power source to another
when the camera is powered on. To switch from camera batteries to
external power (or external power to batteries), you must first power off
the camera.
Omni takes a moment to recognize the external voltage being supplied.
• Without camera batteries installed, Omni might not respond to a
rapid attempt to power up, if the external power supply was not yet
recognized.
• With camera batteries, a rapid power up might lead to the camera
batteries initially powering up the Omni and then switching over to the
external power.
To prevent these situations, wait a moment after connecting the external
power before powering up Omni.
Note: When came ra batteries are installe d, check the camera status l ights to determin e
if the external p ower is recog nized. Unle ss the came ra batteries are fully cha rged, the
status lights illuminate after the external power is recognized.
MY GOPRO WON’T RESPOND WHEN I PRESS A BUTTON
Press and hold the
Power/Mode button [ ] for 8 seconds to reset your
camera. This reset saves all of your content and settings, and powers off
your camera.
I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS
In Setup mode, select Camera Reset, and then select Reset Defaults.
This option does not reset the Date/Time.
I POWERED OFF MY GOPRO, BUT THE BLUE LIGHT IS
STILL BLINKING
The blue light indicates that Wireless is on. To turn off Wireless, go to
Setup mode. Press the Shutter/Select button [
] to select Wirleless,
then press it again to turn Wireless off.
For more answers to commonly asked questions, see
gopro.com/help.
TROUBLESHOOTING TROUBLESHOOTING
48
CUSTOMER SUPPORT
TRADEMARKS
REGULATORY INFORMATION
To see the complete list of country certifications, refer to the Important
Product + Safety Instructions included with Omni or visit gopro.com/help.
GoPro, HERO, Protune, SuperView, and their respective logos are
trademarks or registered trademarks of GoPro, Inc. in the United States
and other countries. All other trademarks are the property of their
respective owners. © 2016 GoPro, Inc. All rights reserved.
GoPro is dedicated to providing the best possible service. To reach GoPro
Customer Support, visit gopro.com/help.
130-16786-000 REVB
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