WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and
workmanship for a period of 13 months from date of purchase. OMEGA’s Warranty adds an
additional one (1) month grace period to the normal one (1) year product warrantyto cover
handling and shipping time. This ensures that OMEGA’s customers receive maximum
coverage on each product.
If t he unit malfunctions, it mus t be returned to the factory for evaluati on. OMEGA’s C ustomer
Service Department wil l issue an Auth orized Return (AR) number immedia tely upon phone or
written request. Upon examination by OMEGA, if the unit is found to be defective, it will be
repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resu lting
from any ac tion of the purchas er, including but not limited to mis handling, improper inte rfacing,
operation outside of design limits, improper repair, or unauthorized modification. This
WARRANTY is VOID i f the unit shows evidence of having been tampered with or shows evidence
of having been dam aged as a result o f excessive corrosion; or current, hea t, moisture or vibration; improper specification; misapplication; misuse or other operating conditions outside of
OMEGA’s control. Components which wear are not warranted, including but not limited to
contact points, fuses , and triacs.
OMEGA is pl eased to offer suggestions on the us e of its various pr oducts. H owever,
OMEGA neit her assumes respo nsibility for any omis sions or errors nor assum es l iability
for any d amages that result from the u se of its products in accorda nce wi th inf ormation
provided by OMEGA, either verbal or written. OMEGA warrants only that the parts
manufa ctured by it w ill be as spe cified and free of defects. OMEG A MA KES N O OT HER
WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR
IMPLIED, EXCEPT THAT OF TITLE, A ND ALL IMPLIED WARRANTI ES INCLU DING ANY
WARRANT Y OF MER CHANTABILIT Y AN D FI TNESS FOR A P ARTICULAR PURP OSE ARE
HEREBY DISCLAI MED. LIMITATION OF LIABILITY: The remedi es of purch aser s et for th
herein are exclusiv e, and the total liabili ty of OMEGA with respect to t his or der, w hether
based on contr act, warr anty, neg ligence, indemnifi cation, strict li ability o r otherwi se, shal l
not e xceed th e purcha se price of the compone nt upon which li ability is based . In no event
shall OMEGA be liable fo r consequ ential, in cidental or specia l damages .
CONDITIONS: Equipment sold by OMEGA is no t intended to be used, nor shall it be used: (1) as
a “Basic Com ponent” under 10 CF R 21 (NRC), used in or with any nuclear installation or activity;
or (2) in medical appl ications or used on humans. Should any Pro duct(s) be used in or wit h any
nuclear ins tallation or activity, medical application, used on humans, or misused in any way,
OMEGA assumes no responsibility as set forth in our basic WARRANTY /DISCLAIMER language,
and, additionally, purchaser will indemnify OMEGA an d hold OMEGA harmless from any liability
or damage whatsoever arising out of the use of the Pr oduct(s) in such a manner.
RETURN REQUESTS/INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department.
BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN
AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT
(IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then be
marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to
prevent breakage in transit.
FOR WARRANTY
RETURNS, please have
the following information available BEFORE
contacting OMEGA:
1. Purchase Order number under which
the product was PURCHASED,
2. Model and serial number of the product
under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
FOR NON-WARRANTY REPAIRS,
consult
OMEGA for current repair charges. Have the
following information available BEFORE
contacting OMEGA:
1. Purchase Order number to cover the
COST of the repair,
2. Model and serial number of the
product, and
3. Repair instructions and/or specific problems
relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible.
This affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2004 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,
reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without
the prior written consent of OMEGA ENGINEERING, INC.