Servicing North America:
USA:
One Omega Drive, Box 4047
ISO 9001 Certified Stamford CT 06907-0047
Tel: (203) 359-1660 FAX: (203) 359-7700
e-mail: info@omega.com
Canada: 976 Bergar
Laval (Quebec) H7L 5A1
Tel: (514) 856-6928 FAX: (514) 856-6886
e-mail: info@omega.ca
For immediate technical or application assistance:
USA and Canada:
Sales Service: 1-800-826-6342 / 1-800-TC-OMEGA
®
Customer Service: 1-800-622-2378 / 1-800-622-BEST
®
Engineering Service: 1-800-872-9436 / 1-800-USA-WHEN
®
TELEX: 996404 EASYLINK: 62968934 CABLE: OMEGA
Mexico: En Espan˜ol: (001) 203-359-7803 e-mail: espanol@omega.com
FAX: (001) 203-359-7807 info@omega.com.mx
Servicing Europe:
Benelux:
Postbus 8034, 1180 LA Amstelveen, The Netherlands
Tel: +31 (0)20 3472121 FAX: +31 (0)20 6434643
Toll Free in Benelux: 0800 0993344
e-mail: nl@omega.com
Czech Republic: Rude´ arma´dy 1868, 733 01 Karvina´ 8
Tel: +420 (0)69 6311899 FAX: +420 (0)69 6311114
Toll Free: 0800-1-66342 e-mail: czech@omega.com
France: 9, rue Denis Papin, 78190 Trappes
Tel: +33 (0)130-621-400 FAX: +33 (0)130 699 120
Toll Free in France: 0800 4 06342
e-mail: france@omega.com
Germany/Austria: Daimlerstrasse 26, D-75392 Deckenpfronn, Germany
Tel: +49 (0)7056 9398-0 FAX: +49 (0)7056 9398-29
Toll Free in Germany: 0800 639 7678
e-mail: germany@omega.com
United Kingdom: One Omega Drive, River Bend Technology Centre
ISO 9002 Certified Northbank, Irlam, Manchester
M44 5EX United Kingdom
Tel: +44 (0)161 777 6611 FAX: +44 (0)161 777 6622
Toll Free in United Kingdom: 0800-488-488
e-mail: sales@omega.co.uk
OMEGAnet®On-Line Service Internet e-mail
www.omega.com info@omega.com
FOR WARRANTY RETURNS, please have the
following information available BEFORE contacting
OMEGA:
1. Purchase Order number under which the
product was PURCHASED,
2. Model and serial number of the product under
warranty, and
3. Repair instructions and/or specific problems
relative to the product.
FOR NON-WARRANTY REPAIRS,
consult OMEGA
for current repair charges. Have the following
information available BEFORE contacting OMEGA:
1. PurchaseOrder number to cover the COST
of the repair,
2. Model and serial number of the product, and
3. Repair instructions and/or specific problems
relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our customers the
latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2001 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied, reproduced, translated, or
reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of OMEGA ENGINEERING, INC.
WARRANTY / DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of
13 months from date of purchase. OMEGA’s Warranty adds an additional one (1) month grace period to the normal one (1) year product warranty to cover handling and shipping time. This ensures that OMEGA’s customers
receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will issue
an Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA, if the unit is
found to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting
from any action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of design
limits, improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been
tampered with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture
or vibration; improper specification; misapplication; misuse or other operating conditions outside of OMEGA’s control.
Components which wear are not warranted, including but not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither
assumes responsibility for any omissions or errors nor assumes liability for any damages that result
from the use of its products in accordance with information provided by OMEGA, either verbal or
written. OMEGA warrants only that the parts manufactured by it will be as specified and free of
defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND
WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES
INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are
exclusive, and the total liability of OMEGA with respect to this order, whether based on contract,
warranty, negligence, indemnification, strict liability or otherwise, shall not exceed the purchase
price of the component upon which liability is based. In no event shall OMEGA be liable for
consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic
Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical
applications or used on humans. Should any Product(s) be used in or with any nuclear installation or activity,
medical application, used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in our
basic WARRANTY/ DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA
harmless from any liability or damage whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING
ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM
OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR
number should then be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in transit.
WARNING
FLOWMETER OPERATION
If the inlet and outlet valves adjacent to the flowmeter are to be closed for any reason, the flowmeter must be completely drained.
Failure to do so may result in thermal expansion of the liquid which can cause rupture of the meter and possible personal injury.
RECOMMENDED INSTALLATION PRACTICES
Water Hammer and surges can be damaging to any flowmeter and must always be avoided.
Water hammer occurs when a liquid flow is suddenly stopped as with quick closing and solenoid operated valves. Surges occur
when flow is suddenly begun, as when a pump is turned on at full power or a valve is quickly opened.
Liquid Surges are particularly damaging to flowmeters if the pipe is originally empty. To avoid damaging surges, fluid lines
should remain full (if possible) and pumps should be brought up to power slowly and valves opened slowly. In addition, to
both water hammer and surges, a surge chamber should be installed.
* Recommended Spare Parts