The OS-PC is a non-contact temperature sensor with built-in LED sighting. It has an extremely
fast response time, and can measure a spot as small as 1.6 mm in diameter.
The continuous LED sighting illuminates the position and size of the measurement spot while
readings are being taken, without affecting the accuracy of the measurement.
The sensor works by detecting the infrared radiation emitted from a surface as a result of its
own temperature. The amount of radiation emitted is related to the temperature, and the
sensor uses this relationship to provide an accurate temperature measurement.
OS-PC sensors are ideal for measuring the surface temperature of paper, thick plastics, food,
rubber, electronic components, cable, ceramics, textiles, painted surfaces and some metals,
as well as many other materials.
OS-PC-TSD
The OS-PC-TSD is an optional multilingual touch screen interface module for the OS-PC
sensor. It functions as a standalone temperature indicator, alarm unit and configuration tool,
and a selectable analogue output allows it to be connected to further instrumentation.
All the settings of the OS-PC sensor are adjustable via the built-in touch screen interface.
When an optional MicroSD Card is inserted into the OS-PC-TSD, the system functions as a
fully-configurable temperature data logger.
OS-PC Sensor Specifications
Measurement
change)
0°C to 500°C
-S models: 10 ms to 5 s
-F models: 1 ms to 5 s
Adjustable via averaging function
Red LED built-in as standard on all models. Indicates the
measured spot size. Switchable on/off.
Language (English, Chinese, Japanese)
Temperature units
Displayed temperature (instantaneous, hold)
LED sighting on/off
Password
Date & time (for data logging time stamps)
Peak hold period, discharge level
Averaging period
Correction (gain/offset)
Emissivity setting (with teach function)
Reflected energy compensation (with teach function)
Output type
Output temperature range
Polarity on error
Alarm mode, levels, hysteresis
Page 5
Data Logging
Storage
Sample Interval
Internal Clock Battery
Variables Logged
Configurable Parameters
Data logging:
Alarm logging:
Outputs
Output Type
Effective Minimum Output
Output Accuracy (additional to
0 to 1
V DC
mV/°C
0 to 20 mA
4 to 20 mA
MicroSD Card (optional), max. 32 GB, equal to 16 years
of data at the fastest sample rate of 1 per second
1 second to 1 day (configurable)
1 x BR 1225, 3 V (not included)
Unfiltered temperature, hold temperature, alarm events
Outputs
2 x alarm relay outputs rated 24 V DC, 1 A;
Retransmitted analogue output from sensor
Retransmitted Analogue Outputs
Sample period
Number of samples
Scheduled start
Log times when triggered,
acknowledged, reset
Log data while triggered
Measurement Accuracy)
30 mV ±1.5 mV
30 mV ±1.5 mV
0.2 mA ±0.02 mA
4.0 mA ±0.02 mA
Page 6
Model Numbers
OS-PC Sensor
OS-PC 16 - 2M - 1V
Voltage output option
1V = 0 to 1 V DC
5V = 0 to 5 V DC
10V = 0 to 10 V DC
Note: All models also have 0-20
mA, 4-20 mA, and mV/°C outputs
as standard.
Cable length
2M = 2 metres
5M = 5 metres
10M = 10 metres
Field of view and response time
16 = 10 ms response, 1.6 mm spot at 35 mm distance
30 = 10 ms response, 3.0 mm spot at 70 mm distance
55 = 10 ms response, 5.5 mm spot at 120 mm distance
F35 = 1 ms response, 3.5 mm spot at 100 mm distance
F70 = 1 ms response, 7.0 mm spot at 200 mm distance
Series
PCU = OS-PC sensor
OS-PC-TSD Touch Screen Interface Module
OS-PC-TSD Touch screen interface module for OS-PC sensor
Page 7
Field of View
Diagrams
Diagrams show the diameter of the
measured spot at each distance, for 90%
energy. The accuracy specifications for the
PyroCube sensor are valid up to the
maximum distances shown.
Emissivity Adjustment
The default emissivity setting is 0.95. It may be adjusted in two ways via the touch screen
interface:
Measure the true surface temperature using another device, such as a trusted contact
thermometer. Enter the true temperature here, and the sensor calculates the correct emissivity
setting.
To use this function, the target temperature must be greater than 50°C.
Some of the infrared energy detected by an infrared temperature sensor is not emitted by the
target, but is a reflection of its surroundings.
To ensure an accurate reading, the sensor needs to know the temperature of the source of
that reflected energy. In most applications, the surroundings of the target have the same
temperature as the sensor itself (e.g. the sensor and target are in the same room). The sensor
automatically compensates for the reflected energy, so Reflected Energy Compensation is not
required.
However, in some applications, the source of the reflected energy (the surroundings of the
target) is much hotter or colder than the sensor itself. In these cases, Reflected Energy
Compensation should be enabled.
For example, if the target is inside a furnace and the sensor is outside, the reflected energy is
coming from the inner walls of the furnace. Use the Teach Reflected Temperature function to
find the correct setting. Enter the true target temperature and the sensor will compensate for
the reflected energy.
For assistance, contact Omega.
Alarm Outputs
When used without the optional OS-PC-TSD interface module, the sensor has one open drain
alarm output, configurable via RS232C Modbus. The output is rated 27 V DC, 0.2 A.
The OS-PC-TSD has two individually-configurable alarm relay outputs. These are rated
24 V DC, 1 A. These are individually configurable via the touch screen interface.
Each alarm has two set point temperatures (Low and High). The behaviour of the alarm
depends on the Alarm Mode.
Alarm Mode
For “Error On” and Error Off” alarms, the alarm monitors for an internal voltage abnormality. In
Low Measured Temperature High
Low Set Point High Set Point
Page 9
the event of such an error, an “Error On” alarm will be ON and an “Error Off” alarm will be OFF.
Main Screen
OS-PC-TSD Touch Screen Interface Module
The backlit touch screen interface module provides a large, bright display of the measured
temperature, two alarm relay outputs, and options for full configuration of the sensor.
The graph view shows the history of the measured temperature. In alarm conditions, the
display changes colour to provide an immediate and obvious alarm indication. Alarm modes
and levels can be configured via the touch screen.
OS-PC-TSD Interface Functions
(Temperature
View)
Displays a large indication of the measured temperature. The
background turns bright red when an alarm is activated.
MicroSD Card Status
This icon is displayed when a MicroSD card is inserted, and
flashes when data logging is in progress.
Scheduled Logging
This icon is displayed when scheduled data logging is
enabled and has yet to begin.
Temperature Units °C and °F
Press “°C” to switch to °F and vice versa. The units are
changed throughout the interface.
Display Options
Press the measured temperature to select which reading is
shown:
Hold Temperature: The measured temperature,
with averaging and hold processing.
Unfiltered Temperature: The unprocessed
measured temperature.
Sighting On/Off
Switches the LED sighting light on or off. The light does not
affect the measurement accuracy.
Start/Stop Logging
Manually begins or ends data logging (requires MicroSD
Card, available separately).
If Scheduled Start is enabled in Settings > Data Logging,
then logging cannot be started manually.
To manually start logging, you must first disable Scheduled
Start.
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Acknowledge Alarms
L
ock/Unlock
Graph
Settings
Input Settings
Switches the relay outputs for triggered alarms to their
normal, untriggered state. The background of the
Temperature View and Graph screen will stay red, and the
alarms will not be triggered again until they are reset (see
“Alarms” below). Alarms can be acknowledged while the
display is locked.
Prevents settings being changed via a four-digit numerical code.
To unlock the sensor, enter the password and press the Unlock icon.
The default password is 1234.
Change Password
Enter, confirm and save a new four-digit code.
Settings
Displays the recent history of the Filtered Temperature and the Sensor
Temperature. To scroll backwards and forwards in time, touch the graph
and drag it. The graph stores the most recent 24 hours of temperature
data.
Reset Graph
Clears and restarts the graph.
Return to Scrolling View
Returns the graph to the real-time scrolling view, showing
the most recent measurements.
Access the configuration parameters. Press Apply to save the settings,
or Exit to leave the screen without saving.
Default Settings
Reset all settings to factory defaults.
These settings affect the sensor and the measured temperature.
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Output Settings
Date & Time
Data Logging
Language
Emissivity & Compensation
Emissivity & Compensation Settings
Teach Emissivity
These settings affect the OS-PC-TSD’s analogue retransmission output,
and the alarm relays.
Change the date and time for data logging purposes.
The clock is reset when the power is switched off, unless a battery is
fitted.
Configure the storage of temperature data and alarm events. A MicroSD
Card (optional) must be inserted to use these features.
Change the language of the interface. Select from English, Japanese
and Simplified Chinese.
Settings Input Settings
Emissivity Setting
Enter the emissivity of the target surface. The emissivity setting
should match the target emissivity for maximum accuracy.
Enable Reflected Energy Compensation
Select to enable Reflected Energy Compensation, which
improves the measurement accuracy if there is significant
reflected energy, for example when measuring an object inside
a furnace with the sensor positioned outside.
In most applications, this setting should be disabled.
For more information, see the “Reflected Energy
Compensation” section of this guide.
Reflected Value
If reflected energy compensation is required, enter the
temperature of the surroundings of the target here.
Enter the true temperature of the target here, and the sensor will
automatically determine the emissivity setting. For more information, see
the “Emissivity Adjustment” section of this guide.
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Teach Reflection Value
Peak Hold
Enter the true temperature of the target here, and the sensor will
automatically compensate for reflected energy. For more information, see
the “Reflected Energy Compensation” section of this guide.
Settings Input Settings
With Peak Hold, the sensor will continue to display or output a peak
in the measured temperature for a certain time. This feature is ideal
for monitoring the temperature of individual objects on a conveyor,
and for ignoring unwanted low readings, such as when a rotating
stirring arm in a container of liquid passes the sensor.
Reset
The peak hold mode. Choose from Time or Discharge:
Time
The output returns instantly to the measured temperature
after the Reset/Discharge Time.
Discharge
The output decreases steadily after a peak. The rate of
decay depends on the Reset/Discharge Time and the
Discharge Level.
Reset/Discharge Time
The peak hold period. This depends on the “Reset” setting.
Discharge Level
In “Discharge” mode, this is the percentage of the measured
temperature that the peak hold temperature will reach after the
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Reset/Discharge Time has elapsed.
Averaging
Correction
Output Type
Discharge Level has no effect when “Time” mode is enabled.
Peak Hold Off/On
Enable or disable peak hold processing.
Select the required averaging period to smooth the output and slow down the
sensor’s response time. The default setting is 50 ms.
Note: averaging prevents the sensor from following rapid temperature
changes.
Correction Span
Adjusts the gain (slope) of the sensor’s measured temperature
response. For example, this can be used when measuring through a
window to correct for transmission loss.
The sensor is calibrated in the factory with Correction Span set at
1.000 and this setting should not normally be adjusted.
Note: When Correction Span is set lower than 0.9, the upper limit of
the temperature range is reduced below the published specification.
Correction Offset
This value is added to the measured temperature.
Settings Output Settings
Select the analogue output type:
4-20 mA - this is the default setting.
0-20 mA
Voltage - the output voltage range is 0-1, 0-5, or 0-10 V DC
depending on the model.
mV/°C
No output – disable the analogue output.
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Output Range
Output Temperature.
Polarity on Error
Alarms
Al
arm Mode
Re-scale the Lower Limit and Upper Limit of the full range of
the analogue output. The output is linear between these
temperatures.
e.g. 4 mA output at 0°C; 20 mA output at 500°C.
Select whether the hold processing settings should be applied to the
output temperature.
Unfiltered Temperature
No processing is applied to the output temperature. The raw
measured signal is output from the sensor.
Hold Temperature
The peak hold function is applied to the output temperature.
Note: This function is independent from the displayed
temperature (see Display Options near the beginning of this
table).
Determines whether the sensor output will default to the upper or lower
limit in a fault condition (internal voltage abnormality).
Untreated
In a fault condition, the sensor will not change output
behaviour.
Upper Limit
In a fault condition, the sensor will default to the upper output
limit.
Lower Limit
In a fault condition, the sensor will default to the lower output
limit.
Settings Output Settings Alarms
The settings for the Alarm 1 and Alarm 2 relay outputs are
configured individually.
High On - The alarm is active above the Alarm High temperature.
High Off - The alarm is active below the Alarm High temperature.
Low On - The alarm is active below the Alarm Low temperature.
Low Off - The alarm is active above the Alarm Low temperature.
Band On - The alarm is on between the Alarm Low and High
temperatures.
Page 15
Band Off
-
above the Alarm High temperature.
Alarm Settings
Data Logging Settings
Error On - The alarm is active in a fault condition (internal voltage
error).
Error Off - The alarm is active in a normal (non-fault) condition.
For more information, see the section “Alarm Outputs”.
The alarm is on below the Alarm Low temperature and
Alarm Low
Alarm High
Each alarm has two temperature set points: High and Low.
Depending on the Alarm Mode, either one or both of these set points
will be used to activate the alarm.
Hysteresis
Hysteresis is the temperature difference between “alarm on” and
“alarm off”. It is a band centred on the alarm setpoint temperature.
The value of Hysteresis is the size of this temperature band.
Settings Data Logging
Example: High On alarm with Hysteresis
Sample period
The time, in seconds, between samples.
Number of samples
The number of samples the unit will collect before logging
stops. Enter “0” to log data continuously until manually stopped.
Enable Scheduled Start
The sensor begins logging at the Date and Time specified.
Logging can also be started and stopped manually.
Date and Time
The date and time for scheduled logging to start.
Page 16
Ala
rm Logging Settings
Alarm events can be logged to the MicroSD Card. Alarm log files and
settings are independent from Data Logging.
Log Trigger Time
The time that an alarm is triggered will be logged.
Log While Triggered
Data logging will start when an alarm is triggered. 1 sample is
logged per second. Logging stops when both alarms are reset.
Log Acknowledge Time
The time that the alarm is acknowledged will be logged.
Log Reset Time
The time that the alarm is reset will be logged.
Data Logging Specifications
The OS-PC and OS-PC-TSD can be used as a standalone data logger. Data logging can be
configured via the touch screen interface.
Data is stored on a MicroSD card in .csv format and can be viewed and edited easily using
spreadsheet software. The MicroSD card is available as an optional accessory, with an SD
Card adapter to transfer data to a PC.
With a 2 GB card, the user can store 28.4 million readings, which is almost 1 year’s worth of
data at 1 sample per second. Larger cards provide more storage.
The MicroSD card slot and battery holder are located on the touch screen circuit board in the
lid of the OS-PC-TSD. Readings are time and date stamped using the unit’s internal clock.
The clock is reset when the power is disconnected, or it will continue if the optional battery is
fitted.
Using the OS-PC-TSD as a Data Logger
1. Insert a MicroSD card into the holder on the circuit board inside the lid of the OS-PC-TSD.
2. To retain the date and time when the unit is switched off, fit a battery to the holder on the
circuit board inside the lid.
3. Replace the lid and connect the sensor power supply.
4. To set the number of samples to be logged, the time period between samples, and, if
required, to schedule data logging to automatically start, press to access the Settings
menu, then press to access the Data Logging options.
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5. To save data logging settings, press
6. To manually start data logging, press on the Temperature View.
7. While logging is in progress, the logging icon flashes on the Temperature View.
8. To stop data logging, press
9. To transfer data to a computer, remove the MicroSD Card from the unit, insert the card into
the SD Card adapter (supplied with the MicroSD Card, accessory model MSD) and insert the
adapter into an SD Card reader.
Installation of MicroSD Card and Battery
The MicroSD Card and battery slots are located on the touch screen circuit board. Unscrew
the lid of the OS-PC-TSD to access them.
The battery is optional. With a battery fitted, the internal clock will continue to run when the
power is off. Without a battery, the unit will request the date and time each time the power is
cycled.
All other settings are stored in permanent memory and will be preserved when it is switched
off, regardless of whether a battery is fitted.
Data Log Files
Data is saved to the MicroSD Card in .csv format. This file format can be opened or imported
by spreadsheet software such as Microsoft Excel.
A new folder is created on the MicroSD Card for each day that data is logged.
A new log file is created every time logging is started. The start time is used as the file name.
Page 18
Sensor Dimensions
Page 19
OS-PC-TSD Dimensions
Page 20
Accessories All dimensions in mm
Mounting Bracket
Provides a sturdy mount for the sensor and allows rotation about
one axis.
Thickness: 2.0 mm. Weight: 45 g.
Air Purge Collar
Helps prevent dust and condensation from settling on
the lens.
Use clean (instrument) air. Maximum flow rate: 5 l/min,
maximum pressure 0.2 MPa.
OS-PC-APC (for OS-PC models)
Page 21
OS-PC-APCF (for OS-PCF models)
OS-PC-ADP (for PyroCube S models)
Airless Dust Protector
Helps stop dust from reaching the lens. No air supply
required. For use in dry atmospheres only.
OS-PC-ADPF (for PyroCube F models)
Page 22
Extension Cable
Supplied with connectors at both ends for easy
attachment to the sensor cable. Length: 5 metres.
Other lengths available – contact Omega for details.
Protective Window
Replaceable IR-transmissive window to help
protect the lens from dirt and damage in
harsh applications.
A protective window is included to help keep
the mirror and lens clean.
OS-PC-RAM (for OS-PC models) and RAMF (for OS-PCF models)
MicroSD Card and Adapter
Stores logged data. SD Card Adapter allows data transfer to a PC.
Page 24
Water Cooled Jacket
In areas of high ambient temperature, use
the water cooled jacket to keep the sensor
body temperature within 0 to 50°C. The OSPC water cooling jacket may be fitted to an
existing sensor.
Cooling water flow rate should be
approximately 0.6 l/min.
The integrated air purge must be used to
stop condensation forming on the lens while
the sensor is being cooled.
Note: The sensor output cable is rated to
80°C ambient temperature.
Page 25
Installation
The installation process consists of the following stages:
- Preparation
- Mechanical installation
- Electrical installation
Please read the following sections thoroughly before proceeding with the installation.
Preparation
Distance and Spot Size
The size of the area (spot size) to be measured determines the distance between the sensor
and the target. The spot size must not be larger than the target. Choose a suitable mounting
distance so that the measured spot size is smaller than the target.
Reflections
The sensor must be installed in a location where energy from tungsten lamps, heaters and
sunlight cannot be reflected from the target into the lens. This is especially important for lowtemperature targets. Using fluorescent or mercury lamps, or using shields, may help in this
respect. For further information and assistance, contact Omega.
Page 26
Ambient Temperature
The sensing head may be used between 0°C and 50°C ambient temperature. If the ambient
temperature is higher than this, consider adding a water cooled jacket.
Avoid thermal shock. Allow 20 minutes for the unit to adjust to large changes in ambient
temperature.
Atmospheric Quality
Smoke, fumes, dust or steam can contaminate the lens and cause errors in temperature
measurement. Carbon dioxide can also influence the reading.
In these types of environment, the amount of contaminant should be minimised, and the air
purge collar should be used to help keep the lens clean.
Electrical Interference
The OS-PC is tested to industrial standards for electromagnetic compatibility (EMC). To
minimise electromagnetic interference or ‘noise’, the sensor should be mounted away from
motors, generators and such like.
Power Supply
The required supply voltage is 5 to 27 V DC. When using the sensor on its own (without the
OS-PC-TSD touch screen terminal) the minimum supply voltage depends on the output.
Ensure the power supply is of the correct voltage and is capable of providing an output current
of at least 100 mA.
Mechanical Installation
All sensors come with a 2 m, 5 m or 10 m cable as standard (see Model Numbers). The cable
may be lengthened using the Extension Cable accessory.
- Affix the sensor to its mounting. The sensor can be mounted on brackets of your
own design, or you can use the mounting bracket accessory.
- Switch on the LED sighting to illuminate the measured spot, and adjust the angle of
the sensor to aim it.
- Ensure the target is larger than the illuminated spot. If not, adjust the measurement
distance for a smaller spot size.
Note: The sensor housing must be connected to earth at one point, either the housing of the
sensing head, the electronics module, or the output cable shield termination. To avoid ground
loops, please ensure the sensor is grounded at only one of these points.
Page 27
Electrical Installation
OS-PC (without OS-PC-TSD touch screen module)
Page 28
Power Supply: Connect the power supply (5 to 27 V DC) to wires 1 (red, +) and 3 (black,
Minimum supply
Minimum Output
Output
No Analogue
4 to 20
mA (default
0 to 20 mA
0 to 1
V
0 to 5 V
0 to 10 V
mV / °C
Ground)
Analogue Output: Short the inner shield wire 7 (purple) to the ground wire 8 (blue) at the
terminal. The analogue output is between wires 6 (green) and 8 (blue).
The minimum sensor power supply voltage depends on the output type being used. Select the
output type via RS232C from the following options:
Output
setting)
RS232C Output: Connect the RS232 device to wires 2 (yellow, Receive Data), 3 (black,
Signal Ground) and 4 (orange, Transmit Data). The signal ground is common with the 0 V rail
of the power supply.
LED Sighting or Alarm Output: Wire 5 (white) can be used either as an alarm output, or as a
physical switch for the LED sighting.
By default, the function of this wire is set to Alarm Output, and the LED sighting is set to be
continuously on.
The function of this wire, the alarm settings, and the on/off state of the LED sighting are all
configurable via RS232C Modbus.
- For LED sighting: Connect a switch between wires 5 (white) and 3 (black, Ground).
Note: If wire 5 is shorted with ground then the LED light will turn on, regardless of
the LED sighting switch setting.
- For Alarm Output: Connect the input of the alarm monitoring device to wire 5 (white).
Connect the 0 V (-) terminal of the alarm monitoring device’s power supply to wire 3
(black, Ground).
voltage
5 V - -
Depending on loop
impedance: 2 V +
(0.02 A x loop
impedance [Ω] ).
5 V 30 mV +/- 1.5 mV
8 V
13 V
5 V 30 mV (= 30°C) +/- 1.5 mV
4.0 mA +/- 0.02 mA
0.2 mA +/- 0.02 mA
Accuracy
Page 29
OS-PC-TSD Touch Screen Module
Page 30
Wiring
The cable is fitted with a male 8-pin Omron e-CON easy-wire connector, and the mating
female connector is also supplied. The connectors make it easy to extend the cable and to
swap sensors.
You may attach the female connector to your own cable installation, or remove the connectors
and wire the sensor into your own terminals directly.
Fitting the Connector
Preparing the Cable
1. Align the cable with the guide marked STRIP
GAUGE on the side of the Connector, strip 7
to 8 mm of the cable sheath, and then twist
the wires several times.
Connecting the Cable to the Connector
1. Use a flat-blade screw-driver to push
down the operating lever inside the
operation slot until it locks.
2. Insert the wire fully to the back of the
wire insertion hole. Make sure that
the cable sheath is inserted into the
hole, and that the end of the wire has
passed through the contact section.
3. Insert the screwdriver into the release slot,
and gently pull back the lever until a click is
heard by resetting the lever.
Page 31
4. Make sure that the following operations have been
performed.
- Check that the operating lever is reset
- Check that the procedure in step 2 has been followed. (Pull
gently on the cable to make sure that there is resistance,
indicating that the connectors are wired correctly.)
Removing the Connector
1. Insert a small flat-bladed screwdriver into the operation
slot and press down on the operating lever until it
locks.
2. Pull the cable out of the connector.
3. Reset the operating lever by inserting the screwdriver
into the release slot and gently pulling back the lever
until it clicks.
0x0300 Emissivity Setting (written to permanent memory)
50 (0.050) ~ 1000 (1.000)
0x0301 Emissivity Setting (not written to permanent
memory)
50 (0.050) ~ 1000 (1.000)
0x0302 Teach Emissivity (write known temperature to
calculate correct Emissivity setting)
0x0303 Reflected Energy Value (written to permanent
memory)
-1999 ~ 9999
0x0304 Reflected Energy Value (not written to permanent
memory)
-1999 ~ 9999
0x0305 Teach Reflected Energy Value (write known
temperature to calculate correct Reflected Energy
Value setting)
0x0306 Reset to default values (write 1) W
R/W
R/W
W
R/W
R/W
W
Operation
Once the sensor is in position and the appropriate power, air and cable connections are
secure, the system is ready for continuous operation by completing the following simple steps:
1. Turn on the sensor power supply
2. Turn on the connected instrumentation
3. Read, monitor or log the temperature
Important
Be aware of the following when using the sensor:
• If the sensor is exposed to significant changes in ambient temperature (hot to cold,
or cold to hot), allow 20 minutes for the temperature to stabilise before taking or
recording measurements.
• When power is switched on, allow the sensor to warm up for 1 minute before taking
or recording measurements.
• Do not operate the sensor near large electromagnetic fields (e.g. around arc
welders or induction heaters). Electromagnetic interference can cause
measurement errors.
• Wires must be connected only to the appropriate terminals.
Page 36
Viewing through a window
Troubleshooting
Symptom
Probable Cause
Solution
The sensor is capable of measuring the temperature of a target through a window made of a
suitable infrared-transmissive material. The emissivity setting of the sensor should be adjusted
to compensate for the presence of the window. Please contact Omega for more information on
using the sensor with a window.
Maintenance
Our customer service representatives are available for application assistance, calibration,
repair, and solutions to specific problems. Contact our Service Department before returning
any equipment.
In many cases, problems can be solved over the telephone. If the sensor is not performing as
it should, try to match the symptom below to the problem. If the table does not help, call
Omega for further advice.
No output No power to sensor Check power supply
Erroneous temperature Incorrect wire connection Check wire colour codes
Erroneous temperature Faulty sensor cable Verify cable continuity
Erroneous temperature Field of view obstruction Remove obstruction
Lens cleaning
The lens must be kept clean and dry for maximum accuracy. Check the condition of the lens
regularly.
If the lens has become dirty, the measurement accuracy will be affected. Blow off loose
particles (if not using the air purge accessory) with an air “puffer”.
Password
The default password is 1234. The password may be changed via the interface.
Issue B – May 2016
Page 37
Page 38
Page 39
WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. war rants this unit to be free of defe ct s in materials and
workmanship for a period of 13 months from date of purchase. OMEGA’s WARRANTY adds an
additional one (1) month grace period to the normal one (1) year product warranty to cover
handling and shipping time. This ensures that OMEGA’s customers receive maximum coverage
on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer
Service Department will issue an Authorized Return (AR) number immediately upon phone
or written request. Upon examination by OMEGA, if the unit is found to be defective, it
will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects
resulting from any action of the purchaser, including but not limited to mishandling, improper
interfacing, operation outside of design limits, improper repair, or unauthorized modification.
This WARRANTY is VOID if the unit shows evidence of having been tampered with or shows
evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture
or vibration; improper specification; misapplication; misuse or other operating conditions
outside of OMEGA’s control. Components in which wear is not warranted, include but are not
limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However,
OMEGA neither assumes responsibility for any omissions or errors nor assumes
liability for any damages that result from the use of its products in accordance with
information provided by OMEGA, either verbal or written. OMEGA warrants only
that the parts manufactured by the company will be as specified and free of defects.
OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND
WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED
WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY:
The remedies of purchaser set forth herein are exclusive, and the total liability of
OMEGA with respect to this order, whether based on contract, warranty, negligence,
indemnification, strict liability or otherwise, shall not exceed the purchase price of
the component upon which liability is based. In no event shall OMEGA be liable for
consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as
a “Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity;
or (2) in medical applications or used on humans. Should any Product(s) be used in or with any
nuclear installation or activity, medical application, used on humans, or misused in any way,
OMEGA assumes no responsibility as set forth in our basic WARRANTY / DISCLAIMER language,
and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any
liability or damage whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS/INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department.
B
EFOR E RETUR NING ANY PRO DUCT( S) TO OMEGA, PURC HASER MUST OBTAIN AN
AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN
ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then be marked on
the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to
prevent breakage in transit.
OME GA ’s polic y is to make runni ng chan ges, not mode l cha ng es, when ev er an improve me nt is possibl e.
This affords our customers the latest in technology and engineering.
reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without
the prior written consent of OMEGA ENGINEERING, INC.
FOR WARRANTY RETURNS, please have the
following information available BEFORE
contacting OMEGA:
1. Purchase Order number under which
the product was PURCHASED,
2. Model and serial number of the product
under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
FOR NON-WARRANTY REPAIRS,
consult
OMEGA for current repair charges. Have the
following information available BEFORE
contacting OMEGA:
1. Purchase Order number to cover the
COST of the repair,
2. Model and serial number of theproduct, and
3. Repair instructions and/or specific problems
relative to the product.