ISO 9001 Certified One Omega Drive, River Bend Technology Centre, Northbank
Irlam, Manchester M44 5BD United Kingdom
Toll-Free: 0800-488-488 TEL: +44 (0) 161 777-6611
FAX: +44 (0) 161 777-6622 e-mail: sales@omega.co.uk
It is the policy of OMEGA Engineering, Inc. to comply with all worldwide safety and EMC/EMI
regulations that apply. OMEGA is constantly pursuing certification of its products to the European New
Approach Directives. OMEGA will add the CE mark to every appropriate device upon certification.
The information contained in this document is believed to be correct, but OMEGA accepts no liability for any
errors it contains, and reserves the right to alter specifications without notice.
WARNING:
These products are not designed for use in, and should not be used for, human applications.
We are pleased that you have chosen this high quality and highly efficient OSAO-Series pyrometers for
non-contact temperature measurement.
Please read this manual carefully, step by step before performing any operation with the Pyrometer. It
contains all the necessary instructions for set up and operation of the pyrometer. When operating the
instrument, it is necessary to follow the general safety instructions.
1.1 Safety Measures
This section provides an overview about important safety regulations.
1.1.1 General
Each person working with the pyrometer must have read the user manual before operation. The
Pyrometer has only to be used for the purpose described in the manual.
1.1.2 Safety Precaution
The Pyrometer works only with a potential-free low voltage of range 24V DC. This voltage is not harmful
for the user.
1.1.3 Maintenance and use of Pyrometer
Pyrometer can be operated by the qualified person who has got instructions from the supervisor. It is
strongly prohibited to do technical modifications of the device without permission of the manufacturer.
1.1.4 Environmental Protection
The lens or its coating may contain harmful materials and hence it should not be disposed of with
normal waste.
1.1.5 Packaging and storage
Always use a shock-proof package for shipment of the pyrometer. It should be sealed to protect it
against humidity. Also protect the lens of the pyrometer with a cover. They should be stored at the
temperature ranges from 20 °C (68 °F) to +70 °C (158 °F).
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4
Chapter - 2
Introduction
The AO250 model is a highly economic digital IR pyrometer with extended sensor head and separate
electronic box for non-contact temperature measurement of metals, ceramics, graphite, etc. in
temperature ranges between 250 °C (482 °F) and 1800 °C (3272 °F).
The AO50/50H model is a specially designed digital pyrometer in 4 wire technology with extended
optical head which can withstand high ambient temperatures up to 120 °C (248 °F) and 180 °C (356 °F)
(AO50H). It has a inbuilt LCD & keypad for parameterization to provide high performance and low
maintenance of non-contact temperature measurement for a demanding industrial environment.
Application, Range and Working Principle
2.1
The OSAO-Series pyrometers are especially designed for industrial purposes. The AO250 model is
suitable for high temperature measurement ranging from 250 °C (482 °F) to 1800 °C (3272 °F). The
AO50/50H pyrometers are suitable for high temperature measurement ranging from 0 °C (-32 °F) to 800
°C (1472 °F).
OSAO-Series IR Pyrometers are two-piece measurement systems containing one extended sensor head
and one electronic enclosure. The enclosure comes with built-in 4 digit LCD display and offers many
signal processing features. The Keypad on the enclosure helps set the following parameters: Emissivity,
Analog Sub range, Relay Setpoint and Hysteresis, Analog Output, Temperature Units, Response Time,
Peak Picker and Sensor Address. The sensor head is un-effected by electromagnetic interference.
Using the serial interface and provided software temperatures can be displayed and logged to a
personal computer. The software can also be used to configure the unit parameters.
The AO250 model has response time of 2 msec adjustable up to 10 seconds. The instrument can be
powered directly through the USB without any external power supply.
The pyrometer temperature measurement method utilizes the fact that objects emit thermal radiation
in an amount that directly corresponds to their own temperature and surface emissivity.
The pyrometer sensor detects the amount of infrared radiation emitted by the measured object (target).
The infrared signal and temperature representation is then analyzed by built-in microprocessor.
The applications for the OSAO-Series:
Plastic & rubber
Ceramic
Paper
Textile
Fluids
Oxide/Painted metal surface
Wood & glass industries
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5
Chapter - 3
Model
OS-
AO50
-* OS-
AO50H
-* OS-
AO250
-*
Spectral Response
8…14 μm
8…14 μm
1.6 μm
Photodetector Type
Thermopile
Thermopile
InGaAs
Field of View (FOV)
2:1 or 15:1
2:1 or 15:1
20 : 1, 40 : 1, or 80 : 1
Emissivity (ε)
0.1….1.2 adjustable
0.1….1.2 adjustable
0.1….1.0 adjustable
Repeatability
0.3% of reading in °C + 1°C
0.3% of reading in °C + 1°C
0.1% of reading in °C +1°C
Sighting Option
None None Laser Pilot Light(PL)
Storage Temp. Range
-20°C…70°C
-20°C…70°C
-20°C….70°C
Technical Specifications
Temperature Range 0°C….800 °C (1472 °F) 0°C….800 °C (1472 °F) 250 °C (482 °F)….1000°C
300°C….1300°C
350°C….1800 °C (3272 °F)
(dependent of FOV)
Response Time 20 msec adjustable up to 10 sec
Accuracy ± 1% of the measured value or
3°C whichever value
is greater (The sensor head
must be at constant
ambient temperature for a
minimum of 15 minutes)
Temperature
Coefficient
Analog Output
Digital Output
Operating Temp.
Range
Relay Output Relay Output with hysteresis
Adjustable Parameters
and Features via
Software
Adjustable Parameters
and Features via
Keypad
2
± 0.06 °C/°C (± 0.06 °F/°F ) or ±
0.06 %/°C (0.06
%/°F) (whichever is greater)
0-20mA, 4-20mA, 0-10V,
Thermocouple Type “K” or “J”
(User selectable)
USB 2.0
RS-232/RS-485 interface card
(Optional)
*At a time only one digital
output possible
Electronic Enclosure up to
70°C Sensor head up to 120 °C
(248°F)
60V DC/42V AC RMS,0.4A
Emissivity, Response Time,
Clear Time (Peak Picker),
Analog Output, Sub Range, Unit
Of Temperature
(°C/°F), Communication
mode(Comm.mode), Record
feature etc.
Emissivity, Setpoint, Hysteresis
(Hyst), Analog Sub
Range, Analog Output, Unit of
temperature, Sensor
address, Response Time, Clear
Time (Peak Picker) etc.
60 msec adjustable up to 10
sec
±1.5% of the measured value
or 2°C whichever is
greater (The sensor head must
be at constant
ambient temperature for a
minimum of 15 minutes)
± 0.06 °C/°C (± 0.06 °F/°F ) or ±
0.06 %/°C (0.06
%/°F) (whichever is greater)
0-20mA, 4-20mA, 0-10V,
Thermocouple Type “K” or “J”
(User selectable)
USB 2.0
RS-232/RS-485 interface card
(Optional)
*At a time only one digital
output possible
Electronic Enclosure up to
70°C Sensor head up to 180 °C
(356°F)
Relay Output with hysteresis
60V DC/42V AC RMS,0.4A
Emissivity, Response Time,
Clear Time (Peak Picker),
Analog Output, Sub Range,
Unit Of Temperature
(°C/°F), Communication
mode(Comm.mode), Record
feature etc.
Emissivity, Setpoint, Hysteresis
(Hyst), Analog Sub
Range, Analog Output, Unit of
temperature, Sensor
address, Response Time, Clear
Time (Peak Picker) etc.
2 msec adjustable up to 10 sec
Below 1500°C : ±0.3% of the
measured value +1°C
Above 1500°C : ±0.4% of
the measured value +1°C
USB 2.0 output
RS - 232 / RS - 485 interface
card (Optional)
*at a time only one digital
output possible
Electronic Enclosure and Sensor
Head up to 70°C
Relay output with hysteresis
60V DC / 42V AC RMS,
0.4A
Emissivity, Response Time,
Clear Time(Peak Picker),
Analog Output, Analog
Scale(sub range), Unit of
Temperature(°C/°F),
Communication mode(Comm.
mode), Record Feature etc.
Emissivity, Set Point, Hysteresis
(Hyst), Analog Sub
Range, Analog Output, Unit of
temperature, Sensor
address, Response Time, Clear
Time (Peak Picker)
etc.
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6
Power Supply
Power Consumption
Max 2.5 watt
Max 2.5 watt
Max 2.5 watt
Laser Power
Not applicable
Not applicable
<1 m watt
Protection Class
IP65 IP65 IP65
12V to 28V DC with reverse
polarity protection
12V to 28V DC with reverse
polarity protection
24V DC
Housing
Isolation
Operating Humidity
Weight & Dimensions 600g
Note:
1
: At ambient temperature 23 ± 5°C, ε=1 and response time = 600msec.
2
: For ambient temperature (sensor head) <18°C and >28°C.
Sensor head-Stainless Steel;
Electronic Enclosure: Zinc
Power supply, *Digital output
and Analog output are
galvanically isolated against
each other
* Not applicable for USB 2.0
digital output
10-95%, Non-Condensing
Conditions
112.5mm x 82.5mm x 33mm (L
x W x H)
Sensor head-Stainless Steel;
Electronic Enclosure: Zinc
Power supply, *Digital output
and Analog output are
galvanically isolated against
each other
* Not applicable for USB 2.0
digital output
10-95%, Non-Condensing
Conditions
600g
112.5mm x 82.5mm x 33mm (L
x W x H)
Sensor Head : Stainless Steel
Electronic Enclosure: Zinc
Power supply, * Digital output
and Analog output are
galvanically isolated against
each other
*Not applicable for USB 2.0
digital output
10-95%, Non-Condensing
Conditions
600g
112.5mm x 82.5mm x 33mm (L
x W x H)
Dimensions
AO250 Model
AO50/50H Models
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7
Chapter-4
Setting at the instrument
User can power up the unit either by USB input or by using connection cable at 24V DC input.
After power up sensor starts an initializing routine for some seconds. After this the object temperature
is shown in the display. User must remove the screw (mark USB in figure) to connect the unit with PC via
USB cable.
4.1 Operation
The programming keys FUNC, UP and DOWN enable the user to set the device on-site. Normally,
LCD shows temperature or error. To view different parameter FUNC key is pressed repeatedly. To
change values of parameters UP & DOWN keys are used. After changing values in any parameter by UP
& DOWN key finally FUNC key should be pressed to save that value in device. If FUNC key is not pressed
after changing parameter value than device will automatically take the old value & device will start
showing temperature. If any key is not pressed for more than 5 seconds than device will automatically
show the temperature.
For targeting LED light is provided in device (AO250 Model Only). Press UP + DOWN key
simultaneously to change the present condition of LED (ON / OFF).
4.2 Adjustable parameters
Emissivity: It is the relationship between the emissions of a real object and the emission of a black body
radiation source at the same temperature. For a correct measurement it is necessary to adjust emissivity.
Emissivity depends on the surface condition of the material, the spectral range of the pyrometer and the
measuring temperature. Different material has different emissivity ranging from 0.1 to 1.0. User can
change emissivity by given keypad on the instrument.
Set point : Instrument is equipped with a relay contact controlled by the measuring signal. The relay set
point is adjusted within the measuring range. The relay contact is “OPEN” below set point value and
“CLOSED” above the value.
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8
Hysteresis (Hyst.): The relay contact closes when temperature exceeds the set point. It opens only if
the temperature falls below the value which consists of set point and the adjusted hysteresis. It can
be adjusted from 2 °C (35.6 °F) to 20 °C (68 °F).
Example: if the set point value is 500°C and Hysteresis is set at 10:
1. Relay contact is OPEN below 500°C
2. Relay contact will CLOSE above 510°C
3. Once CLOSED the relay contact will OPEN again when temperature falls below 490°C.
Ana. Sub range LO: Analog sub-range is adjustable within the basic range, user can set low analog
sub-range here.
Ana. sub range HI: User can set the analog sub-range high value here. Minimum span between lower &
higher value is 51°C.
Analog output: User can select the output from 4…20mA or 0…20mA or 0…10V and T/C K-type or J-type
for AO50/50H Models
Temp. Unit: User can select °C or °F unit.
Sensor address: For communicating with pyrometer via software users have to give an address. The
address may be 1 to 255.
Response time: The response time can be set according to specified response range of device.
Picker: Please refer to chapter 7.
Head temp: displays the temperature of head.
Internal temp: displays the internal temperature of pyrometer.
4.3 Connection diagram
Note:- When the Pyrometer is only powered through USB, the Analog output, LED/Laser and Relay
Function not available.
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9
4.4 Pin assignment
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10
Chapter-5
Optics
The pyrometer measures temperature by receiving heat radiation from the object whose
temperature must be measured. This heat radiation is passes through the lens to the sensor and is then
converted to an electrical signal. The farther the measured object is from the pyrometer, the larger the
area that will be measured by the pyrometer. Depending on customer needs, the pyrometer is
designed for different FOV. User must select the FOV when ordering.
Contamination on lens will cause inaccurate temperature reading therefore an air purge
unit can be used for sensor head. Cleaning with dry cloth is sufficient for lens cleaning.
5.1 Optical specification (AO50/50H Models)
*FOV mentioned on the pyrometer.
For example: If pyrometer FOV is 15:1, then spot size at 1500mm calculated as given below method
except that minimum spot should be 6mm.
5.2 Optical specification (AO250 Model)
* Manufactured working distance (WD) mentioned on the pyrometer.
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11
If the pyrometer is not installed at manufactured working distance (WD) then spot size at actual
installed distance should be calculated. For example, if factory made working distance is 300mm and
pyrometer OS-AO250-201-300 (350°C (662 °F) - 1800 °C (3272 °F)), then spot size is 3.8mm (as given in
table). If user installed this pyrometer at 600mm then spot size is not 7.5mm (as given in table), user
should calculate using the following:
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12
Chapter - 6
Accessories
6.1 Electrical Accessories
6.1.1
Power supply unit for OSAO-Series
(Reference no: OSAO-PS)
The input power supply is 110/230V AC check the polarity
before connecting the device.
6.1.2
Converter RS-232 RS-485 for OSAO-Series
(Reference no: OSAO-Conv)
The pyrometer can communicate with PC using RS-485 or RS-232.
RS-232 is used only for short distances.
RS-485 is well suited for long distance transmission. Standard on PC
is RS-232, so a converter is used which converts RS-485 to RS-232.
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13
6.2 Mechanical Accessories
6.2.1
Adjustable mounting support for AO250 Models
(Reference no: OS-AO250-MT)
6.2.2
Air purge unit for sensor head for AO250 Models
(Reference no: OS-AO250-AP)
6.2.3
Water cooling jacket with air purge for AO250 Models
(Reference no: OS-AO250-WCJ-AP)
Water pressure: < 10 bar
Air pressure: < 0.5 bar
Dry and clean air (oil and dust free)
Air consumption: 2...3 m³/h
Ambient temperature: < 180 °C (356 °F)
Metal: Stainless steel
Weight: 0.45 Kg
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6.2.4
Adjustable mounting for AO50/50H Models
(Reference no: OS-AO50-MT)
6.2.5
Air purge unit for AO50/50H Models
(Reference no: OS-AO50-AP)
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15
Chapter - 7
Software Installation
The provided Omega software “OmegaSoft” offers digital PC interface using USB 2.0. The
software has the ability to set all the parameters including response time, analog scale, emissivity,
clear time and communication mode.
4.1 Installation
Install the pyrometer software using the installation guide file on CD ROM & restart your PC as
per guidelines provided for installation. After installation double click the icon to open the application.
4.2 Parameters in main screen
4.2.1 Communication
Communication between the OSAO-Series
pyrometer and the software is implemented via a cable
connected between the pyrometer and the PC serial
port. This enables the acquisition and recording of data,
as well as the transfer of commands from the software
application to the pyrometer. Communication can be
done by clicking on “Communication panel" then select
the correct Com-Port address then select the address of
the pyrometer. (Example: Default 01/ printed on the
pyrometer sticker). Then click on CONNECT Button.
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4.2.2 Temperature
It shows the temperature measured by the pyrometer
4.2.3 Parameter Setting
All user selectable device parameters can be set by using the software in the Panel "Parameter"
(A)Emissivity settings The emissivity can be set by clicking on
"Parameters” and select or type in the desired emissivity
directly in the description field. The emissivity value will be
transferred to pyrometer by hitting the "TAB " button.
(B)Response time The desired response time can be chosen in
the panel Parameter by clicking the appropriate list box (as per
the values available in the drop box of response time). This
parameter is used to set the analog response time of
pyrometer.
(C)Sub Range Begin & Sub Range End User can change the sub
range of pyrometer in the panel Parameter. Sub range must be
within the basic range of pyrometer, the minimum span
between higher & lower range is 51. Analog output will be
automatically set according to the sub-range by clicking the
"TAB" button.
(D)Sensor Type Shows pyrometer sensor type. User can
change sensor type from two color to single color and vice
versa (only applicable with two color pyrometer).
(E)Switch off level% (for two color pyrometer) This function
is used to avoid measurement errors caused by signals which
are too low. Although factory default is set to 15 %, the
switch off limit can be adjusted between 2 and 50%.
(F)Unit User can change the measuring unit of temperature
from “Centigrade" to “Fahrenheit" and vice versa.
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(G)Peak Picker Setting Three Pickers are available in Pickers setting menu
(Auto, tCL, Smart). User can switch on any as per requirement, one at a time.
(G1) Auto “Auto” mode is used for discontinuous measuring task, such as
object being transported on a conveyer belt in such a case the maximum
value for each object has to be indicated. When the object passes the
measuring beam of the pyrometer, the maximum value is stored until a new
hot object appears in the measuring beam. The temperature which has to be recognized as “hot” is
defined by the low limit of the adjusted sub range. The stored maximum value will be deleted when the
temperature of the new hot object exceeds the low limit of the sub range by at least 1°C. If a lower limit
is not entered, the maximum value storage will be deleted whenever the low level of the full
measurement has been exceeded.
(G2) Clear time (tCL) If the peak picker is switched on, the last highest temperature value will always be
displayed and stored. As such, it may be beneficial to periodically clear and reset the stored values in
order to obtain new temperature readings.
Example: If we set the tCl at “6 sec” the last highest temperature value will be display for 6.0 sec to 12
sec then it will capture next pick.
The following settings are possible:
OFF: With clear time “OFF” the maximum value storage is switched off and only momentary values are
measured.
tCL (10msec...25sec): Clear Time tCL can be set between 10msec and 25sec. When set, estimates the
maximum value and holds it in buffer memory. After the entered time, the storage will be deleted.
Clear Time feature is particularly useful when object temperature is not uniform across its dimension or
the pyrometer is not constantly viewing an object to be measured. The peak picker works with two
buffer memory locations to find maximum value over a defined interval. With the first memory
location, the highest measured value is held and is deleted alternately in the time interval set (clear
time). The other memory location retains the maximum value throughout the next time interval. The
disadvantages of fluctuations in the display with the clock frequency are thereby eliminated.
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Note:
The maximum value storage coincides with adjustments made to response time. Therefore:
(I) Clear time<= the adjusted response time is useless
(ii) Clear times must be at least 5 times longer than the response time.
(iii) Only maxima with full maximum value can be recorded, which appear at least 5 times longer than
response time.
(G3) Smart If the smart picker is switched on, the highest last temperature value will always be
displayed and stored. This feature is particularly useful when object temperature is not uniform across
its dimension or the pyrometer is not constantly viewing an object to be measured.
Smart Picker Functions
Smart picker can be turned ON & OFF by using the software. When Peak picker is ON, the peak
picker menu is enabled for setting of the parameters like decay rate function, reset below
temperature and peak picker delay.
(I)Decay rate The Decay rate range is 0.00 to 166.66°C/sec. or 0.00 to
300°F/sec. depending upon °F/°C unit’s selection. The slowest Decay rate is
0 degrees per sec. This feature helps to eliminate erratic measurements
and allows the peaked value to decay down to lower process temperature
values as they occur. Decay rate is set to retain peak measured
temperature value and ignore momentary decreases in measured
temperature.
(ll)Delay Time This function sets the delay time in sec. before peak picker
function starts. The delay time is selectable in the range of 0.02 to 10.00
sec. Zero (0) turns delay time OFF. This function is used to delay the start
of peaking action for up to 10 sec. following the detection of leading edge
of a new target.
(lll) Reset Below Temperature (RBT) The user can set RBT within the limit of pyrometer sub range.
This function sets the temperature above which peak picker action starts. When the target
temperature matches or is below the selected value, the sensor indicates temperature without picking
action.
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(H)Relative energy (for two color pyrometer) The relative energy shows a signal weakening which
can be caused by contaminations of the optics, viewing window or dust in the field of view.
Measuring objects that are too small will also weaken the signal. Relative energy shows the measured
intensity compared to the intensity a black body radiation source would have at a determined ratio
temperature of the pyrometer.
(I) Analog Range User can select the analog range from the options available.
(J) Comm. Mode User can select the communication mode as per requirement.
Note: To view parameters of multiple devices select the pyrometer name from the drop down list that appears at the
top of the screen.
7.2.4 Device information
Pyrometer specific information will be displayed in the Info Panel.
This screen shows the Model, Basic range, Serial number, FW Version,
Head temperature, Internal temperature, Working distance and Spot size
aperture.
7.2.5 Record
Record is for continuous data logging. It records
the measured temperature, emissivity, current
date and time. To start data logging click on
start button. If user wants to record emissivity,
click on record emissivity button.
After Clicking Start button window appears
where user can specify the file name and
location.
Record will be saved as .txt format and the
name of file will be user define.
Set minimum record time 1 Sec.
To record emissivity, click on Record Emissivity button.
If user wants Spreadsheet format, user can export notepad (.txt file) by
choosing Excel Spreadsheet in file menu. To export excel file, "Stop"
recording and then select "Excel Worksheet" in file menu so all recorded
data of .txt file will be exported to excel file.
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File will be stored in .xls format named as “export”. This “export.xls” file will be saved where the
software is installed.
To see previous record, open the file by clicking on menu File -> open.
Screen containing historical trend & historical data will appear.
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Temperature graph of connected pyrometer is displayed on right side of the screen. This shows the
measured temperature corresponding to the time.
Note:
After connecting the pyrometer right click on the graph screen and choose "Set to default" option from
pop-up menu.
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22
Chapter – 8
Calculate Spot Size
To calculate Spot Size click on Utility -> Calculate Spot Size
This option is used to calculate the spot size at installed working distance of the Pyrometer. When you
click on calculate spot size the new window will open.
WD = Manufactured working distance in (mm).
A = It shows the value of lens opening (Aperture in mm)
S = Manufactured spot size of the pyrometer (mm)
User has to enter the value of WD, A, S, of the installed pyrometer (values given in section –2.3).
Entering the value of “Installed working distance” will now show the value of “Installed spot size”.
Information
Maintenance
The pyrometer has no internal parts, which have to be cleaned. The lens can be cleaned with
compressed air, which is dry and free of oil. If the protection glass requires more thorough cleaning, use
a soft, dry cloth such as that used to clean camera lenses.
Packing instructions
To transport or store the instrument, please use the original box or a box padded with sufficient
shock absorbing material. For storage in humid areas or shipment overseas, the device should be placed
in welded foil (ideally along with silicone gel) to protect it from humidity.
Page 24
W
ARRANTY/
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a
period of
grace period to the normal
ensures that OMEGA’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service
Department will issue an Authorized Return (AR) number immediately upon phone or written request.
Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no
charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser,
including but not limited to mishandling, improper interfacing, operation outside of design limits,
improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of
having been tampered with or shows evidence of having been damaged as a result of excessive corrosion;
or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating
conditions outside of OMEGA’s control. Components in which wear is not warranted, include but are not
limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However,
OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for any
damages that result from the use of its products in accordance with information provided by
OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by the
company will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF
TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF
LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of
OMEGA with respect to this order, whether based on contract, warranty, negligence,
indemnification, strict liability or otherwise, shall not exceed the purchase price of the
component upon which liability is based. In no event shall OMEGA be liable for
consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic
Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical
applications or used on humans. Should any Product(s) be used in or with any nuclear installation or
activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility
as set forth in our basic WARRANTY/DISCLAIMER language, and, additionally, purchaser will indemnify
OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the
Product(s) in such a manner.
13 months
from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month
one (1) year product warranty
DISCLAIMER
to cover handling and shipping time. This
RETURN REQUESTS/INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE
RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN
(AR) NUMBER FROM OMEGA’S CUSTO MER SE RVICE DEPARTMEN T (IN ORD ER TO AVOID
PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the return
package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent
breakage in transit.
FOR
WARRANTY
following information available BEFORE
contacting OMEGA:
1.
Purchase Order number under which the product
was PURCHASED,
2.
Model and serial number of the product under
warranty, and
3.
Repair instructions and/or specific problems
relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords
our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.