Omega OS137A User guide

Page 1
TM
CAUTION! – This product
is not intended for medical use or use on humans
User’s Guide
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OS137A SERIES
Miniature Non-Contact Infrared
Page 2
OS137A Series Miniature Non-Contact Infrared
Table of Contents
Section Page
Caution & Safety Information ................................................................. iii
Safety Warnings and IEC Symbols ....................................... .................. iii
Section 1 Introduction ............................................................................... 1
Section 2 Installation ................................................................................. 1
2.1 Unpacking ............................................................................................ 1
2.2 Electrical Connection .......................................................................... 2
Section 3 Operation .................................................................................. 3
3.1 Measuring Temperature ...................................................................... 3
3.2 Ambient Temperature ........................................................................ 4
3.3 Atmospheric Quality ........................................................................... 4
3.4 Alarm Setting ...................................................................................... 6
Section 4 Laser Sight Accessory ............................................................... 7
4.1 Warnings and Caution ......................................................................... 7
4.2 Operating the Laser Sight Accessory .................................................. 7
Section 5 Specifications ............................................................................ 9
5.1 General ................................................................................................. 9
5.2 Laser Sight Accessory ........................................................................ 10
Section 6 Emissivity Tables ..................................................................... 11
Temperature Sensor/Transmitter
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OS137A Series Miniature Non-Contact Infrared Temperature Sensor/Transmitter
Table of Figure
Figure
2-1 General Wiring Diagram .............................................................. 2
2-2 Alarm Output Wiring Diagram .................................................... 2
3-1 Optical Field of View .................................................................... 3
3-2 Location of Emissivity & Alarm Adjust and Alarm Switch ......... 3
3-3 Mounting Bracket, OS137-MB ..................................................... 4
3-4 Air Purge Collar, OS137-AP ......................................................... 4
3-5 Stainless Steel Housing ................................................................ 5
3-6 Water/Air Cool Jacket, OS137-WC .............................................. 5
4-1 Laser Sighting Accessory, OS137-LS ........................................... 8
4-2 Laser Warning Label.................................................................... 8
Description Page
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OS137A Series Miniature Non-Contact Infrared Temperature Sensor/Transmitter
CAUTION & SAFETY INFORMATION
If the equipment is used in a manner not specified in this manual, the
protection provided by the equipment may be impaired.
The Installation category is one (1).
There is no user replaceable fuse in this product.
The output terminals of this product are for use with equipment (digital
meters, chart recorders, etc.) which have no accessible live parts. Such
equipment should comply with all the applicable safety requirements.
Do not operate the equipment in flammable or explosive environments.
The unit comes with a 1.82 m (6’) shielded cable for power and output
connections. The cable is a multi-conductor, 24 AWG stranded wire with the
rating of 600 VDC, 205ºC (401°F) Teflon® insulation.
Power must be disconnected before making any electrical connections.
The recommended power supply should be VDE or UL approved.
Rating:12-24 VDC @ 50 mA mininum power with overload protection.
The supply voltage to the transmitter should not exceed 24 VDC.
CAUTION & SAFETY INFORMATION
This device is marked with international safety and hazardous symbols in
accordance with IEC1010. It is important to read and follow all the precautions
and instructions in this manual before operating or commissioning this device
as it contains important information relating to safety and EMC. Failure to
follow all the safety precautions may result in injury and/or damage to your
equipment.
IEC Symbol Description
Caution Symbol
Direct Current
Laser Symbol
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Page 5
Introduction
1
SECTION 1 - INTRODUCTION
The OS137A Series is a precision, miniature infrared transmitter. It measures
temperature via non-contact, and provides an analog output proportional to
the measured temperature. The OS137A Series is offered in three temperature
ranges: 0 to 100ºC (32 to 212ºF), -18 to 260ºC (0 to 500ºF) and -18 to 538ºC (0 to
1000ºF). The analog output is offered as 4 to 20 mA, 0 to 5 Vdc, 0 to 10 Vdc, 10
mV/degree C or F, or K type thermocouple.
The unit provides adjustable emissivity from 0.5 to 1.0, 10 to 1 optical field of
view, and field adjustable alarm output.
The super-compact design, 25.4 mm OD x 127 mm length (1.0” OD x 5.0” L)
is ideal to measure temperature in confined, and hard to reach places. The
Stainless Steel housing is NEMA-4 rated. The unit comes standard with a 1.82
m (6’) shielded cable.
SECTION 2 – INSTALLATION
2.1 – Unpacking
Remove the packing list and verify that you have received all your equipment.
If you have any questions about the shipment, please call OMEGA Customer
Service at:
1-800-622-2378 or 203-359-1660. We can also be reached on the internet at
www.omega.com
When you receive the shipment, inspect the container and the equipment
for any signs of damage. Note any evidence of rough handling in transit.
Immediately report any damage to the shipping agent.
NOTE:
The carrier will not honor any damage claims unless all the shipping materials are saved for inspection. After examination and removal of contents, save packing material and carton in the event that reshipment is necessary.
The following items are supplied in the box:
• The infrared transmitter, OS137A with the 1.82 m (6’) shielded cable.
• Two mounting nuts
• The User’s Guide
The following describes the ordering information:
OS137A – * – ** , where
- * means:
-1 : 0 to 100°C (32 to 212ºF) temperature range
-2 : -18 to 260ºC (0 to 500ºF) temperature range
-3 : -18 to 538°C (0 to 1000°F) temperature range
- ** means:
-MA : 4 to 20 mA current output
-V1 : 0 to 5 Vdc output
-V2 : 0 to 10 Vdc output
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Page 6
Installation
-K : K type thermocouple output
-MVC : 10 mV/ºC output
-MVF : 10 mV/ºF output
For longer power/output cable, add suffix “xxFT” to the model part number.
The following table lists the optional accessories:
Accessories
Model No.
OS137-MB OS137-WC
OS137-AP
OS137-LS
PSR-24S
CAL-3-IR
2.2 – Electrical Connection
The shielded cable provides the power and output connections. Connect
the body of the OS137A to Earth Ground. Leave the shield disconnected
and insulated at the end of the cable. Fig 2-1 shows the wiring diagram for
different analog outputs. Fig. 2-2 shows alarm output connections.
Description
Mounting Bracket
Water/Air Cooling Jacket with Built-in Air Purge Collar
Air Purge Collar
Laser Sighting
Regulated 24 VDC (400 mA) Power Supply
NIST Traceable Calibration
2
WARNING!
Connecting the Green alarm lead to ground, or to any load exceeding 100mA, will result in damage to the
OS137A and void the warranty.
If the alarm output is not
being used, it must be left
disconnected and insulated
NOTE:
Apply DC power after making all the wiring connection
Figure 2-1. General Wiring Diagram
Figure 2-2. Alarm Output Wiring Diagram
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Introduction
3
SECTION 3 – OPERATION
3.1 – Measuring Temperature
Before starting to measure temperature, make sure the following check list is
met:
The power and output connections are made (Fig 2-1).
The target is larger than the optical field of view of the transmitter (Fig 3-1).
Use the Laser Sighting accessory (optional), to align the transmitter to the
center of the target area.
Remove the End Cap to get to the Emissivity Single Turn Pot (Fig. 3-2). Set
the Emissivity Pot based on the target surface. Then put back the End Cap.
Make sure the output load is within the product specification.
Figure 3-1. Optical Field of View
Figure 3-2. Location of Emissivity & Alarm Adjust and Alarm Switch
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Operation
3
3.2 – Ambient Temperature
The transmitter can operate in an ambient temperature of 0 to 70°C (32 to 158°F) without any water cool jacket. It can operate from 0 to 200°C (32 to 392°F) with the water cool jacket accessory, OS137-WC (Fig 3-6 & 3-7). It can operate up to 110°C (230°F) with air cooling. There is a warm up period of 1 to 2 minutes after power up. After the warm up period, temperature measurement can be made. When the ambient temperature around the transmitter changes abruptly, the sensor head goes through a thermal shock. It takes a certain amount of time for the sensor head to get stabilized to the new ambient temperature. For example, it takes about 30 minutes for the transmitter to stabilize from the 25°C to 50°C (77°F to 122°F) ambient temperature.
3.3 - Atmospheric Quality
Environments with smoke, dust, and fumes dirty up the optical lens, and cause erroneous temperature readings. To keep the surface of the optical lens clean, the air purge collar accessory is recommended, OS137-AP (Fig 3-4). The following figures show the Mounting Bracket (OS137-MB), Air Purge Collar (OS137-AP), Stainless Steel Housing and Water/Air Cool Jacket (OS137-WC), with built-in air purge collar.
Figure 3-3. Mounting Bracket, OS137-MB
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3
Operation
Figure 3-4. Air Purge Collar, OS137-AP
Figure 3-5. Stainless Steel Housing
Figure 3-6. Water/Air Cool Jacket, OS137-WC
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3.3 - Atmospheric Quality
The unit provides 0-100% alarm setpoint adjustment. Here is an example of an alarm setting:
• An OS137A-3-MA (4/20 mA output), the alarm is to be set at 204°C (400°F) temperature.
• Connect the alarm output as shown in Fig. 2-2.
• Remove the End Cap to get to the Alarm Switch and the Alarm Adjust (Fig. 3-2).
• Set the Slide Switch on the main board to the Alarm position (2).
• Measure the analog output, and adjust the Alarm Potentiometer until the output reads 10.4 mA which is 40% (204°C, 400°F) of the temperature range -18 to 538°C, (0 to 1000°F) [10.4mA = 40 x (20-4) /100 + 4]
• Set the Alarm Slide Switch back to the Real Time position (1).
• If the temperature reading is below the alarm setpoint, the Alarm Output stays low, otherwise it goes high (Alarm Condition).
• The Alarm Output can drive an external mechanical relay.
Operation
3
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Laser Sight Accessory
3
SECTION 4 - LASER SIGHT ACCESSORY
4.1 – Warnings and Caution
CAUTION:
You may receive harmful laser radiation exposure if you do not adhere to the warnings listed below:
• USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THIS GUIDE MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
• DO NOT LOOK AT THE LASER BEAM COMING OUT OF THE LENS OR VIEW IT DIRECTLY WITH OPTICAL INSTRUMENTS – EYE DAMAGE CAN RESULT.
• USE EXTREME CAUTION WHEN OPERATING THE LASER SIGHT ACCESSORY.
• NEVER POINT THE LASER ACCESSORY AT A PERSON.
• KEEP THE LASER SIGHT ACCESSORY OUT OF REACH OF ALL CHILDREN.
Do not attempt to open the laser sight accessory. There are no user serviceable parts inside.
4.1 – Warnings and Caution
The laser sight accessory screws onto the front of the transmitter sensor head. This accessory is only used for alignment of the transmitter head to the target area. After the alignment process, the accessory has to be removed from the front of the transmitter head before temperature measurement is made. The laser sight accessory is powered from a small, compact battery pack (included with the accessory). Connect the battery pack to the accessory using the cable provided. Aim at the target, and turn on the battery power using the slide switch on the battery pack. Adjust the sensor head position so that the laser beam points to the center of the target area. Turn off the battery pack, and remove the laser sighting accessory from the sensor head (Fig 4-1).
7
WARNING:
Page 12
Laser Sight Accessory
Figure 4-1. Laser Sighting Accessory, OS137-LS
4
Figure 4-2. Laser Warning Label
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Specifications
5
SECTION 5 – SPECIFICATIONS
5.1 - General
Temperature Range:
OS137A-1 0 to 100ºC (32 to 212ºF) OS137A-2 -18 to 260ºC (0 to 500ºF) OS137A-3 -18 to 538°C (0 to 1000°F)
Accuracy:
OS137A-1, OS137-2 3% of Rdg or 4.4°C (8°F) whichever is greater OS137A-3 3% of Rdg or 5.5°C (10°F) whichever is greater
Repeatability: 1% of Rdg or 1.0ºC (2.0ºF) whichever is greater
Field of View: 10 to 1
Spectral Response: 5.5 to 14 microns
Response Time: 150 msec, 0 to 63% of final value
Emissivity: 0.5 to 1.0, adjustable via Single Turn Pot
Alarm Output: Voltage, 100 mA Drive
Alarm Set Point: 0 to 100% Adj., set via Pot
Analog output: MA 4 to 20 mA V1 0 to 5 Vdc V2 0 to 10 Vdc K K type thermocouple, compensated MVC 10 mV/ºC MVF 10 mV/ºF
Output Load Requirements: Min. Load (0 to 5 Vdc) 1 K-Ohms Min. Load (0 to 10 Vdc) 1 K-Ohms Max. Load (4 to 20 mA) (Power Supply – 4)/20 mA Min. Load (10 mV/Deg) 1 K-Ohms Min. Load (K T/C) 10 K-Ohms
Operating Ambient Temperature: No Water Cooling 0 to 70ºC (32 to 158ºF) With Water Cooling (OS136-WC) 0 to 200ºC (32 to 392ºF) With Air Cooling (OS136-WC) 0 to 110°C (32 to 230°F)
Operating Relative Humidity: Less than 95% RH, non-condensing Water Flow Rate for OS136-WC: 0.25 GPM, room temperature, minimum Air Flow Rate for OS136-WC 5 CFM (2.4 liters/sec) Warm up Period: 1 to 2 minutes Thermal Shock: About 30 minutes for 25ºC (77°F) abrupt ambient temperature change Air Flow Rate for Air Purge Collar 1 CFM (0.5 liters/sec.) Transmitter Housing: Stainless Steel 316, NEMA-4 & IP65 rated Power: 12 to 24 VDC @ 50 mA Dimensions: 25.4 OD x 127 L mm (1.0” OD x 5.0” L) Weight: 0.80 lb (363 g)
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Specifications
5.2 - Laser Sight Accessory
Laser Wavelength (Color): 630 - 670 nm (red)
Operating Distance: Up to 9.1 m (30 ft)
Max. Laser Power Output: Less than 1 mW @ 22ºC (72°F) ambient
European Classification: Class 2, EN60825-1/11.2001
FDA Classification: Class II Laser Product. Complies with
21 CFR 1040.10
Laser Beam Diameter: Less than 5 mm
Beam Divergence: Less than 2 mrad
Operating Temperature: 0 to 50°C (32 to 122°F)
Operating Relative Humidity: Less than 95% RH, non-condensing
Power Switch: ON/OFF, Slide Switch on the battery pack
Power Indicator: Red LED
Power: Battery pack, 3 VDC
Caution & Certification Label: Located on the head sight circumference
Identification Label: Located on the head sight circumference
Aperture Label: Located on the head sight circumference
Dimensions: 38 OD x 50.8 L mm (1.5” OD x 2” L)
5
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Page 15
Emissivity Table
6
Material
Aluminum – pure highly polished plate . . . . . .. . . . . . . . . . . . . . . . 0.04 to 0.06
Aluminum – heavily oxidized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.20 to 0.31
Aluminum – commercial sheet . . . . . . . . . . . . .. . . . . . . . . . . . . . .. . . . . . . . 0.09
Brass – dull plate . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . . .. . . . . . . . 0.22
Brass – highly polished, 73.2% Cu, 26.7% Zn . ... . . . . . . . . . . . . . . . . . . . . 0.03
Chromium – polished . . . . . . . . . . . . . . . . . . . .. . . . . . .. . . . . . . . . . 0.08 to 0.36
Copper – polished . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . .. . . . . . . . . . . . . 0.05
Copper – heated at 600°C (1112°F) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.57
Gold – pure, highly polished or liquid . . . . . . . . . . . . . . . . .. . . . . . 0.02 to 0.04
Iron and steel (excluding stainless) – polished iron ... . . . .. . . . . . 0.14 to 0.38
Iron and steel (excluding stainless) – polished cast iron . . . . . .. . . . . . . . . 0.21
Iron and steel (excluding stainless) – polished wrought iron ... . . . .. . . . . . 0.2
Iron and steel (excluding stainless) – oxidized dull wrought iron . . . . . . . 0.94
Iron and steel (excluding stainless) – rusted iron plate . . . . . . . . . . . . . . . 0.69
Iron and steel (excluding stainless) – polished steel . . . . . . . . . . . . . . . . . . 0.07
Iron and steel (excluding stainless) – polished steel oxidized at
600°C (1112°F) . . . . . . . . . . . . . . . . . . . . . . 0.79
METALS
Iron and steel (excluding stainless) – rolled sheet steel . . . . . . . . . . . . . . 0.66
Iron and steel (excluding stainless) – rough steel plate . . . . . . . . . 0.94 to 0.97
Lead – gray and oxidized . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . 0.28
Mercury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.09 to 0.12
Molybdenum filament . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.10 to 0.20
Nickel – polished . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.07
Nickel – oxidized at 649 to 1254°C (1200 to 2290°F) . . . . . . . . . . 0.59 to 0.86
Platinum – pure polished plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.05 to 0.10
Platinum – wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.07 to 0.18
Silver – pure and polished . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.02 to 0.03
Stainless steel – polished . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.07
Stainless steel – Type 301 at 232 to 941°C (450 to 1725°F) . . . . . . . 0.54 to 0.63
Tin – bright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.06
Tungsten – filament . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.39
Zinc – polished commercial pure . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . 0.05
Zinc – galvanized sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.23
Emissivity (ε)
11
Page 16
Emissivity Table
6
Material
Asbestos Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.96
Asphalt, tar, pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.95 to 1.00
Brick – red and rough. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . 0.93
Brick – fireclay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.75
Carbon – filament. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.53
Carbon – lampblack - rough deposit. . . . . . . . . . . . . . . . . . . .. . . . . . . 0.78 to 0.84
Glass - Pyrex, lead, soda. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.85 to 0.95
Marble – polished light gray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.93
Paints, lacquers, and varnishes – Black matte shellac. . . . . . . . . . . . . . . . . . 0.91
METALS
Paints, lacquers, and varnishes – aluminum paints. . . . . . . . . . . . . . 0.27 to 0.67
Paints, lacquers, and varnishes – flat black lacquer . . . . . . . . . . . . . 0.96 to 0.98
Paints, lacquers, and varnishes – white enamel varnish. . . . . . . . . . . . . . . . 0.91
Porcelain – glazed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.92
Quartz – opaque. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.68 to 0.92
Roofing Paper. . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.91
Tape – Masking. . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . 0.95
Water. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.95 to 0.96
Wood – planed oak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0.90
Emissivity (ε)
12
Page 17
OS137 Series Miniature Non-Contact Infrared Temperature Sensor/Transmitter
6
NOTES:
13
Page 18
Servicing North America:
U.S.A. Omega Engineering, Inc. Headquarters:
800 Connecticut Ave, Suite 5N01, Norwalk, CT 06854 Toll-Free: 1-800-826-6342 (USA & Canada only)
Customer Service: 1-800-622-2378 (USA & Canada only) Engineering Service: 1-800-872-9436 (USA & Canada only) Tel: (203) 359-1660 Fax: (203) 359-7700 e-mail: [email protected]
For Other Locations Visit omega.com/worldwide
The information contained in this document is believed to be correct, but OMEGA accepts no liability for any errors it contains, and reserves the right to alter specifications without notice.
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of 13 months from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month grace period to the normal one (1) year product warranty to cover handling and shipping time. This ensures that OMEGA’s customers receive maximum coverage on each product. If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will issue an Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of design limits, improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating conditions outside of OMEGA’s control. Components in which wear is not warranted, include but are not limited to contact points, fuses, and triacs.
WARRANTY/DISCLAIMER
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its products in accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by the company will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of OMEGA with respect to this order, whether based on contract, warranty, negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon which liability is based. In no event shall OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY / DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the return package and on any correspondence. The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in transit.
FOR WARRANTY RETURNS, please have the following information available BEFORE contacting OMEGA:
1. Purchase Order number under which the product was PURCHASED,
2. M odel and serial number of the product under warranty, and
3. Repair instructions and/or specific problems relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our customers the latest in technology and engineering. OMEGA is a trademark of OMEGA ENGINEERING, INC. © Copyright 2019 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of OMEGA ENGINEERING, INC.
FOR WARRANTY RETURNS, please have the following information available BEFORE contacting OMEGA:
1. Purchase Order number under which the product was PURCHASED,
2. Model and serial number of the product under warranty, and
3. Repair instructions and/or specific problems relative to the product.
Page 19
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Shop online at omega.com
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Communications-Based Acquisition Systems Data Logging Systems Wireless Sensors, Transmitters, & Receivers Signal Conditioners Data Acquisition Software
HEATERS
Heating Cable Cartridge & Strip Heaters Immersion & Band Heaters Flexible Heaters Laboratory Heaters
ENVIRONMENTAL MONITORING AND CONTROL
Metering & Control Instrumentation Refractometers Pumps & Tubing Air, Soil & Water Monitors Industrial Water & Wastewater Treatment pH, Conductivity & Dissolved Oxygen Instruments
M5657/0318
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