Designed to Enhance
ES T. �98�
Installation + User Manual
ODO6012M
Built-in Double Oven
60cm
V1.7 0524
omegaappliances.com.au
02
User Manual Built-in Oven
Contents
03
04
07
09
10
11
12
13
19
Welcome
Safety Information
Your Oven
Cooking Guidelines
Lower Oven Functions
Upper Oven Functions
Operating Instructions
Installing Your Oven
Practical Advice
20
23
24
26
Cleaning & Maintenance
Troubleshooting
Purchase Details
Warranty Information
User ManualDesigned to Enhance Built-in Oven
Welcome
03
Residentia Group
Office 165 Barkly Avenue Burnley
Victoria Australia 3121
ACN 70 600 546 656
Online residentia.group
omegaappliances.com.au
Post PO BOX 5177 Burnley
Victoria Australia 3121
Phone 1300 11 4357
Email support@residentia.group
Congratulations on purchasing your Oven!
Omega appliances are proudly owned, distributed, designed and engineered
in Australia by Residentia Group Pty Ltd.
Please refer to the warranty chapter at the rear of this manual for information
regarding your product’s parts and labour warranty, or visit us online at:
→ www.residentiagroup.com.au
Here at Residentia Group, we are customer obsessed and our Support Team are
there to ensure you get the most out of your appliance. Should you want to learn
more about your unit, and importantly, taking care of the appliance, our Support Team
are here to help. You can use our online Support Centre at any time by visiting:
→ www.support.residentiagroup.com.au
Or you can contact us by dialling: 1300 11 HELP (4357)
It is important that you read through the following user manual thoroughly, in order
to familiarise yourself with the installation and operation requirements of your
appliance, and to ensure optimum performance.
Again, thank you for choosing an Omega appliance and we look forward to being
of service to you.
Kind Regards,
The Residentia Team
Customer Care
At Residentia Group, we strongly encourage the use of authentic spare parts to guarantee the best results. When contacting our spare
parts team through 1300 11 HELP, or by emailing parts@residentiagroup.com.au, please ensure that you have the model and serial
numbers on hand, which are found on your appliances’ rating plate.
04
User Manual Built-in Oven
Safety Information
Important Safety Instructions
Read Carefully and Keep for Future Reference
Read this manual thoroughly before first use, even if you
are familiar with this type of product. The safety precautions
enclosed herein reduce the risk of fire, electric shock and injury
when correctly adhered to. Make sure you understand
all instructions and warnings.
Keep the manual in a safe place for future reference, along with
the completed warranty card and purchase receipt. If you sell
or transfer ownership of this product, pass on these instructions
to the new owner.
Always follow basic safety precautions and accident prevention
measures when using an electrical appliance. The following
statements you will see in this booklet have these meanings:
WARNING: Indicating information concerning your personal
safety.
CAUTION: Indicating information on how to avoid damaging
the appliance or cabinetry.
IMP OR TANT: Indicating tips and information about use of the
appliance.
Usage Conditions and Restrictions
• Domestic use only: This appliance is intended for indoor
household use only. It is not intended for commercial, industrial
or outdoor use. It is not intended for use in a recreational vehicle.
• Purpose: Do not use this appliance for anything other than its
intended purpose. Other uses are not recommended and may
cause fire, electric shock or personal injury.
• Attachments: The use of attachments is not recommended
by the appliance manufacturer and distributor as they may be
hazardous.
• Improper use: Damage due to improper use, or repairs made
by unqualified personnel will void your warranty. We assume
no liability for any eventual damages caused by misuse of the
product or non-compliance with these instructions.
Before Using Your Appliance
This manual explains the proper use of your new Omega oven.
Please read this manual carefully before using the product.
This manual should be kept in a safe place for handy reference.
This oven is a domestic appliance which has been
manufactured and tested to comply with Australian and
New Zealand Standards.
This oven must only be installed in accordance with the
instructions provided. Incorrect installation may cause harm
to persons, damage property and void the product’s warranty.
Read the following carefully to avoid damage or injury.
IMP OR TANT: Check for any damage or marks. If you find the
appliance is damaged or marked, you must report it within 7 days
if you wish to claim for damage/ marks under the manufacturer’s
warranty. This does not affect your statutory rights.
Safety Instructions
• Before the installation and use of the appliance, carefully read
the supplied instructions.
• The manufacturer is not responsible if an incorrect installation
and use causes injuries and damages.
• Always keep the instructions with your appliance for future
reference.
• Do not use the oven unless you are wearing something on your
feet. Do not touch the oven with wet or damp hands
or feet.
• Ensure to always use dry oven gloves when handling hot
surfaces. Using damp gloves can lead to steam burns upon
contact with the heat. Under no circumstances should the
oven be operated with wet hands. Avoid substituting a towel or
any bulky cloth for a glove, as it could potentially catch fire if it
comes into contact with a hot surface.
• Some parts of appliance may keep its heat for a long time; it
is required to wait for it to cool down before touching onto the
points that are exposed to the heat directly.
• If you will not use the appliance for a long time, it is advised to
turn the plug off.
WARNING: To prevent any damages to your and others’ life or
property, you have to follow the safety notes.
WARNING: Caution, risk of fire!
User ManualDesigned to Enhance Built-in Oven
Safety Information
05
Children & Vulnerable People Safety
WARNING: Risk of suffocation, injury or permanent disability.
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction for the operation of the
appliance by a person who is responsible for their safety.
• Do not let children play with the appliance.
• Keep all packaging away from children.
• Keep all detergents away from children.
• Keep children and pets away from the appliance door when
it is open.
• Do not allow children to go near the oven when it is operating,
especially when the grill is on.
• Cleaning and user maintenance shall not be made by children
without supervision.
• Ensure that the appliance is switched off before replacing the
oven lamp to avoid the possibility of electric shock.
• The means for disconnection must be incorporated in the fixed
wiring in accordance with the wiring specifications.
• Accessible parts may become hot during use.
• An all-pole disconnection means must be incorporated in the
fixed wiring in accordance with the wiring rules.
• The appliance must be installed by an authorised technician
and put into use. The manufacturer is not responsible for any
damage that might be caused by defective placement, and
installation by unauthorised personnel.
• Please contact 1300 11 HELP (4357) to arrange an authorised
technician.
Electrical Connection
CAUTION: Risk of fire and electrical shock!
• The appliance must be earthed.
Before Installation
• Remove all the packaging.
• Do not install or use a damaged appliance.
• Always move the appliance cautiously. Do not use the machine
door or the handle of oven, to lift the appliance.
• When the oven is first switched on, it may give off an unpleasant
smell. This is due to the bonding agent used for the insulating
panels within the oven. Please run the new empty oven with the
conventional cooking function, 250°C for 90 minutes to clean oil
impurities inside the cavity.
• During the first time use, it is completely normal that the oven
will show slight signs of smoke and unpleasant odours. Please
wait for the smell to clear before putting food into
the oven.
• Please use this product under the open environment.
• The appliance and its accessible parts become hot during use.
Care should be taken to avoid touching heating elements.
• If the surface is cracked, switch off the appliance to avoid the
possibility of electric shock.
• Make sure that the electrical information on the rating plate
agrees with the power supply. If not, contact an electrician.
• Always use a correctly installed shockproof socket.
• Do not use any multi-plug adapters or extension cables.
• Connect the mains plug to the mains socket only at the end of
the installation. Make sure that there is access to the mains plug
after the installation. Do not connect the appliance plug with a
power connection board.
• Do not pull the mains cable to disconnect the appliance.
Always pull the mains plug.
• Do not touch the mains cable or the mains plug with
wet hands.
WARNING: If the supply cord is damaged, it must be replaced
by the manufacturer or its service agent or similarly qualified
person in order to avoid a hazard.
WARNING: All electrical work must be done in accordance
with local and national electrical codes as applicable and
should be undertaken by licenced and qualified persons only.
Failure to follow these instructions can result in death, fire or
electrical shock.
• During use, the appliance becomes very hot. Care should
be taken to avoid touching heating elements inside the oven.
06
User Manual Built-in Oven
Safety Information
Appliance Use
WARNING: Risk of fire, explosion, electric shock or damage
to the appliance.
• Use this appliance in a household only.
• Do not change the specification of this oven.
• Do not sit or stand on the open door.
• Please do not close the machine door with excessive force
• When the door or drawer of oven is open do not leave anything
on it, you may unbalance your appliance or break the door.
• The appliances are not intended to be operated by means
of an external timer or separate remote control system.
• The instructions for ovens that have shelves shall include
details indicating the correct installations of the shelves.
• When cooking moist foods, step back when opening the oven
door to let any steam escape safely before fully opening it.
Unpacking
• During transportation, protective packaging was used to protect
the appliance against any damage. After unpacking, please
dispose of all elements of packaging in a way that
will not cause damage to the environment.
• All materials used for packaging the appliance are
environmentally friendly; they are 100% recyclable and
are marked with the appropriate symbol.
CAUTION: During unpacking, the packaging materials
(polythene bags, polystyrene pieces, etc.) should be kept out
of reach of children.
Disposal of the Appliance
• Disconnect the appliance from the mains supply.
• Cut off the mains cable and discard it.
• Remove the door catch to prevent children and pets to get
closed in the appliance.
Care & Cleaning
CAUTION: Risk of injury or damage to the oven.
• Before maintenance, deactivate the appliance and disconnect
the mains plug.
• Do not use a steam cleaner on the appliance.
• Clean the appliance with a moist soft cloth. Only use neutral
detergents. Do not use abrasive products, abrasive cleaning
pads, solvents or metal objects.
• Do not use harsh abrasive cleaners or sharp metal scrapers to
clean the oven door glass since they can scratch the surface,
which may result in shattering of the glass.
Declaration of Compliance
When you have unpacked the oven, make sure that it has not
been damaged in any way. If you have any doubts at all, do not
use it: contact a professionally qualified person. Keep packing
materials such as plastic bags, polystyrene, or nails out of the
reach of children because these are dangerous to children.
• Old appliances should not simply be disposed of with normal
household waste and should be delivered to a collection and
recycling centre for electric and electronic equipment. A symbol
shown on the product, the instruction manual or the packaging
shows that it is suitable for recycling.
• The packaging is designed to protect the appliance from
damage during transportation. The packaging materials are
environmentally friendly and should be recycled. Recycling
the packaging can reduce the use of raw materials in the
manufacturing process and the amount of waste in landfill sites
• Packaging materials of the product are manufactured
from recyclable materials in accordance with our National
Environment Regulations. Do not dispose of the packaging
materials together with the domestic or other wastes. Take them
to the packaging material collection points designated by the
local authorities.
• Materials used inside the appliance are recyclable and are
labelled with information concerning this. By recycling materials
or other parts from used devices you are making a significant
contribution to the protection of our environment.
• Information on appropriate disposal centres for used devices
can be provided by your local authority.
User ManualDesigned to Enhance Built-in Oven
Your Oven
MODEL: ODO6012M
07
Key
A. Control Panel
B. Door Handle
C. Door
D. Touch Control Programmable Timer
E. Upper Oven Temperature Knob
F. Upper Oven Function Knob
G. Lower Oven Temperature Knob
H. Lower Oven Function Knob
I. Minus / Decrease Button
J. Function Button
K. Plus / Increase Button
A
B
C
B
D
L. Upper Oven Preheat Indicator
M. LED Screen*
N. Lower Oven Preheat Indicator
The Controls
L N
C
HFE G
M
I KJ
* Indicator icons will illuminate on the LED screen the function is selected.
Note: The diagrams in this user manual are for explanatory purposes only. Your appliance may appear differently.
08
User Manual Built-in Oven
Your Oven
Parts and Accessories
Your Oven comes with the following accessories:
A. Chrome Wire Shelves (×3)
For roasting and grilling dishes; or for placing trays.
B. Glass Tray (×1)
For baking, roasting, or broiling different types of food.
A
C. Enamelled Baking Tray (×1)
Designed for cooking large quantities of food such as cakes
to pastries and frozen foods. It serves as a reliable vessel for
collecting fats, spills, and savory juices while ensuring even
baking and easy cleanup.
D. Grill Insert (×1)
Place inside the baking tray when grilling. Please use oven
mitts when removing the grill insert from the oven.
* User Manual (×1)
* Quick Start Guide (×1)
B
C
D
* Not pictured, also available online: www.omegaapliances.com.au
Note: Illustrations are only for reference, your accessories may appear differently.
Shelf Placement
To ensure oven shelves operate safely and effectively, correct
placement of between the side rails is critical. For most cooking
scenarios, we recommend placing the sliding shelves on position
2 for the Upper Oven; and position 2 and 4 for the Lower Oven.
Shelves and pans only can be used between the first and third
levels for the Upper Oven; and between the first and fifth levels
for the Lower Oven.
Shelves should always be used with the correct placement to
ensure that food is cooked evenly and safety, and that during
removal hot food items do not slide out.
3
2
1
5
4
3
2
1
09
User ManualDesigned to Enhance Built-in Oven
Cooking Guidelines
Function Food Weight (kg) Shelf Spot* Pre-heat (min.) Temperature Cook Time (min.)
Duck
1
Centre
15
200
65–75
Roast veal or beef
Pork roast
Biscuits (short pastry)
Tarts
Pizza
Roast veal or beef
Chicken
Flat-fish (flounder)
Squid and prawn kebabs
Fillet of thin white-fish
Grilled vegetables
Veal steak
Cutlets
Hamburgers
Mackerels
Toasted sandwiches
Grilled chicken
1
1
-
1
0.5
1
1
1
1
1
1
1
1
1
1
-
1.5
Centre
Centre
Centre
Centre
Bottom
Bottom
Bottom
Top
Top
Top
Centre / Top
Centre / Top
Centre / Top
Centre / Top
Centre / Top
Centre / Top
Centre
15
15
15
15
15
10
10
5
5
5
5
5
5
5
5
5
5
200
200
180
180
220
220
180
Max
Max
Max
Max
Max
Max
Max
Max
Max
200
70–75
70–80
15–20
30–35
15–20
25–30
60–70
8–10
6–8
10
10–15
15–20
15–20
7–10
15–20
2–3
55–60
Calamari
Tarts
Fruit cakes
Fruitcake
Sponge cake
Filled pancakes
Small cakes
Cheese puffs
Cream puffs
Biscuits
Meringues
Pizza
Roast veal or beef
Chicken
1.5
0.5
1
0.7
0.5
1.2
0.6
0.4
0.7
0.7
0.5
0.5
1
1
Centre
Centre
Centre
Centre
Centre
Centre
Centre
Centre
Any
Any
Any
2
2
2/3
5
15
15
15
15
15
15
15
15
15
15
15
10
10
200
180
180
180
160
200
190
210
180
180
90
220
220
180
30–35
20–30
40–45
40–50
25–30
30–35
20–25
15–20
20–25
20–25
180
15–20
25–30
60–70
Note: Cooking times are approximate and may vary according to personal taste.
When cooking using the grill or fan assisted grill, the dripping pan must always be placed on the oven bottom rack.
10
User Manual Built-in Oven
Lower Oven Functions
Light
This feature provides visibility into the
oven cavity to monitor your dishes without
needing to open the door, ensuring
efficient cooking and convenience.
Additionally, the oven light feature aids in
maintaining a clean oven by allowing you
to easily inspect and clean the oven cavity.
The light will automatically be on when
any of the electrical heating elements are
in operation.
Convection
Temperature Range: 60°C – Max.
On this setting, the top and bottom
heating elements come on. This is the
classic, traditional type of setting and the
convection function is still unequalled
when it comes to cooking dishes with
multiple ingredients.
It remains the best system for baking
cakes as well as fruit and cooking using
covered casserole dishes for oven baking.
When cooking in convection mode, only
use one dripping pan or cooking rack at
a time, otherwise the heat distribution
will be uneven. Using the different rack
heights available, you can balance the
amount of heat between the top and the
bottom of the oven.
Pastry Bake
Temperature Range: 60 – 230°C.
Pastry bake mode activates the bottom
heating elements in conjunction with
the fan, ensuring even heat distribution
throughout the oven.
This mode is particularly suitable for
baking pastries, cakes, and moist sweets
in baking tins or moulds. It's also perfect
for dishes that primarily need bottom
heat for optimal cooking results. For best
outcomes, place the baking pan on a
lower oven rack.
Grill
Temperature Range: 60°C – Max.
The Grill function directs radiant heat from
the powerful upper element onto the food.
You can use the this function for tender
cuts of meat, steak, chops, sausages,
fish, cheese toasties and other quick
cooking foods.
When using Grill, always make sure to
have the oven door closed. Preheat your
grill for 3 minutes to get the best results,
this will help seal in the natural juices
of steak, chops etc. for a better flavour.
WARNING: Do not use the Grill function
with the door open.
Fan & Grill
Temperature Range: 60 – 200°C.
This function offers you the benefits of
both Bake and Grill functions. The grill
element turns on and off to maintain the
set temperature while the fan circulates
the heated air. The oven door remains
closed for Fan & Grill.
You can use this function for large cuts
of meat, giving you a result that is similar
to rotisserie cooked meat.
When using this function, it is not
necessary to turn the food over during the
cooking cycle. Place your food on the 2nd
or 3rd oven rack from the bottom and put
the grill dish on the lowest shelf position
to catch any spills. For best results, set
the temperature to 200°C.
Fan Forced
Temperature Range: 60°C – Max.
The rear heating element and the fan
come on, guaranteeing heat distributed
uniformly throughout the oven.
This function is ideal for baking and
cooking delicate foods: especially cakes
that need to rise and for the preparation
of certain dishes on 3 shelves at the
same time.
User ManualDesigned to Enhance Built-in Oven
Upper Oven Functions
11
Brown (Broil)
Temperature Range: 60°C – Max.
The Brown function in your oven activates
the top heating element to provide direct,
high-intensity heat for cooking.
This method is perfect for quickly searing
or cooking food from the top, creating
a deliciously caramelised exterior while
preserving moisture within.
It's suitable for a variety of dishes like
steaks, fish fillets, vegetables, and
toasting items like bread or melting
cheese.
For optimal results, use a shallow, ovenproof pan, and position your food on the
top rack closest to the heating element.
Light
This feature provides visibility into the
oven cavity to monitor your dishes without
needing to open the door, ensuring
efficient cooking and convenience.
Additionally, the oven light feature aids in
maintaining a clean oven by allowing you
to easily inspect and clean the oven cavity.
The light will automatically be on when
any of the electrical heating elements are
in operation.
Grill
Temperature Range: 60°C – Max.
The Grill function directs radiant heat from
the powerful upper element onto the food.
You can use the this function for tender
cuts of meat, steak, chops, sausages,
fish, cheese toasties and other quick
cooking foods.
When using Grill, always make sure to
have the oven door closed. Preheat your
grill for 3 minutes to get the best results,
this will help seal in the natural juices
of steak, chops etc. for a better flavour.
WARNING: Do not use the Grill function
with the door open.
Defrost
The fan makes the air circulate at room
temperature around the food.
This is recommended for the defrosting
of all types of food, but in particular for
delicate types of food which do not require
heat, such as for example: ice cream
cakes, cream or custard desserts, fruit
cakes. By using the fan, the defrosting time
is approximately halved. The thermostat
knob can be at any position as no heating
element will come on.
NOTE: The Grill with Fan and Rear
Element function can also be used to thaw
quickly white or red meat and bread by
setting the temperature to 80°C. To thaw
more delicate foods, set the thermostat
to 60°C or use only the cold air circulation
feature by setting the thermostat to 0°C.
Convection
Temperature Range: 60°C – Max.
On this setting, the top and bottom
heating elements come on. This is the
classic, traditional type of setting and the
convection function is still unequalled
when it comes to cooking dishes with
multiple ingredients.
It remains the best system for baking
cakes as well as fruit and cooking using
covered casserole dishes for oven baking.
When cooking in convection mode, only
use one dripping pan or cooking rack at
a time, otherwise the heat distribution
will be uneven. Using the different rack
heights available, you can balance the
amount of heat between the top and the
bottom of the oven.
Classic Bake
Temperature Range: 60°C – Max.
When using the Classic Bake function,
the oven uses the lower heating element.
This setting is ideal for baking pastries,
cakes, and moist desserts in pans or
moulds. It's especially effective for recipes
requiring primarily lower heat for ideal
cooking, dough proving and blindbaking.
For optimal results, position your baking
pan on the lower rack of the oven.
12
User Manual Built-in Oven
Operating Instructions
First Use
IMP OR TANT: The first time you use your appliance, we
recommend you set the thermostat to the highest setting with
the Fan Forced function selected and leave the oven on for half
an hour with nothing in it and the oven door shut. Then, turn
off the oven and open the oven door and let the room air in.
The odour that is often detected during this initial use is due to
the evaporation of substances used to protect the oven during
storage and until it is installed.
NOTE: Place the dripping pan provided on the bottom shelf of
the oven to prevent any sauce and/or grease from dripping onto
the bottom of the oven only when grilling food. For all other types
of cooking, never use the bottom shelf and never place anything
on the bottom of the oven when it is in operation because
this could damage the enamel. Place your cookware (dishes,
aluminum foil, etc.) on the shelves or grill insert provided with the
appliance.
Before using the grill for the first time you should also turn on the
grill and run for 15 minutes with the grill pan in position, pushed
fully back, and the grill door open.
Ventilation
Minute Minder Timer
The screen on this oven has a digital countdown timer which
can be set up to a maximum of 23 hours and 59 minutes.
1. To set the reminder timer, press the function button (
three times until the the Timer icon (
start flashing.
2. Touch the Adjustment Buttons ( + or - ) to advance forward
or backward until your desired reminder time is selected.
3. Don't touch a button for 5 seconds and the time will be locked
in. When the set time is reached alarm will sound. Press the
function button (
Semi-automatic setting
NOTE: This method cannot be used with the Upper Oven:
1. Start cooking now + set cooking time
This setting allows you to start cooking immediately, set the
cooking time (up to 10 hours) as well as the temperature
and cooking function. The oven will cook according to the
selected cooking function + temperature and then switch off
automatically once the cooking time has elapsed.
) to stop the alarm.
) on the LED screen
)
When cooking is finished, or in a paused or standby state, and
if the oven cavity temperature is over 75°C, the cooling fan will
operate for 15 minutes, or alternatively until the oven cavity
temperature becomes lower than 75°C.
Using Your Oven
This oven has a digital display with a 24 hour clock and 3 control
buttons. When the power is connected, the LED screen displays
‘
’ flashing, indicating that the time needs to be set.
Setting the time when power is first connected
To set the correct time, press the + or - button to advance
forward or backward until the correct time is displayed. Don't
touch a button for 5 seconds and the time will be locked in.
Adjusting the time
Press the function button (
(
) flashes on the LED screen. Then press + or - button to set
the time. Don't touch a button for 5 seconds and the time will be
locked in.
) four times until the clock symbol
1. Press the function button (
time symbol (
flashing, then press + or - button to set the time frame
for cooking.
2. Set the cooking temperature and function by turning
the temperature and function knobs.
3. Don't touch a button for 5 seconds and the time will
be locked in and the cooking time symbol (
displayed.
4. To view the remaining cooking time cooking time press
the function button (
5. When the set time is reached alarm will sound and the
cooking time symbol (
Press the function button (
NOTE:
• The alarm will cut off after two minutes if it is not switched off
manually.
• At the end of the Minute Minder Timer & Semi-automatic setting
countdown, the timer will not switch off the oven. Remember to
turn off the oven manually.
) is displayed on the LED screen
) once until the cooking
) will be
).
) will be displayed flashing.
) to stop the alarm.
• If there is a power failure, all settings (including the time display)
will be lost. At this point, the time and any settings will need to
be re-set.
User ManualDesigned to Enhance Built-in Oven
Installing Your Oven
13
Before Installation
Ensure that:
• The oven cavity is level and completely square based on the
required dimensions
• The installation will comply with all clearance requirements,
ventilation requirements and applicable standards and
regulations
• The isolating switch will be easily accessible to the customer
with the oven installed
• The electrician installing the appliance provides sufficient free
length of power supply cable to reach from the bottom rear
of the cavity to at least 1.5m in front of the bottom edge of the
opening
• The cable may enter the cavity from the side, top or bottom, but
top entry must be at the rear of the cavity
• The oven power outlet/connection socket is located outside the
cavity if the oven cavity sits close to the rear wall
After Installation
Ensure that:
• The oven door can open fully without making contact with the
cabinet sides, doors/panels or other obstruction; I.e. ensuring
adequate clearances
• The oven is not sealed into the cabinetry with silicone or glue.
This makes future servicing difficult. Residentia Group will not
cover the costs of removing the oven, or of damage caused by
this removal
• The power supply cable does not touch any hot metal parts
• The isolating switch is easily accessible to the customer with the
oven installed
• Ensure that all packaging elements have been removed from
within the oven before operation
• The oven will rest on a surface that can support its weight
• The height of the oven cavity from the floor suits the customer
• You consult local building authorities and by-laws if in doubt
regarding installation
IMP OR TANT! Some environmental factors and cooking habits
can cause condensation in and around the oven during use. To
protect surrounding cabinetry from possible damage caused by
frequent or excessive condensation, we recommend moistureproofing the oven cavity.
14
User Manual Built-in Oven
Installing Your Oven
Fitting the Oven Into the Kitchen Unit
• Fit the oven into the space provided in the kitchen unit; it may
be fitted underneath a work top or into an upright cupboard.
Fix the oven in position by screwing into place, using the two
fixing holes in the frame. To locate the fixing holes, open the
oven door and look inside. To allow adequate ventilation, the
measurements and distances adhered to when fixing the oven.
•
IMP OR TANT: If the oven is to work properly, the kitchen
housing must be suitable. The panels of the kitchen unit that
are next to the oven must be made of a heat resistant material.
Ensure that the glues of units that are made of veneered wood
can withstand temperatures of at least 120°C. Plastics or glues
that cannot withstand such temperatures will melt and deform
the unit.
C
E
• Once the oven has been lodged inside the unit, electrical parts
must be completely insulated; this is a legal safety requirement.
All guards must be firmly fixed into place so that it is impossible
to remove them without using special tools. Remove the back
of the kitchen unit to ensure that an adequate current of air can
circulate around the oven.
• The panels of the adjacent cabinets must be made of
heat-resistant material. In particular, cabinets with a veneer
exterior must be assembled with glues which can withstand
temperatures of up to 100°C.
D
B
F
A
A
Dimensions (mm) Dimensions (mm)
A 594
D 21
A 460
B 888
C 560
E 547
F 868
User ManualDesigned to Enhance Built-in Oven
Installing Your Oven
15
Installation of Built-in Ovens
In order to ensure that the built-in appliance functions properly,
the cabinet containing it must be appropriate. Figure 1 below
gives the dimensions of the cut-out for installation needed for a
wall cabinet unit.
D
In order to ensure adequate ventilation, the back panel of the
cabinet unit must be removed. Installing the oven so that it
rests on two strips of wood is preferable. If the oven rests on a
continuous, flat surface, there must be an aperture of at least
45×560mm at the rear. Alternatively cut a section 400×10 mm in
the base panel shown in Figure 3 & 4.
IMP OR TANT! Avoid damaging the oven trim.
This trim is specifically designed to facilitate adequate air
circulation and ensure the proper functioning of the oven door.
To ensure the trim is not damaged due to the appliance
being placed on the floor. The appliance should be suitably
supported as shown in Figure 2 below to safeguard the lower
trim from any harm.
H
J
W
I
G
Minimum inside cavity (mm) Fig. 1
W 597
D Proud: 560
H 890
G 180
D Flush: 581
J 45
OVEN
DOOR
LOWER
TRIM
AIR FLOW
I 22
Fig. 2
16
User Manual Built-in Oven
Installing Your Oven
Installing a base panel
If you are installing the base panel, please leave a ventilation
space as indicated in Figure 3 below for adequate air circulation.
10mm
Fixing the oven to the cabinet
To fasten the oven to the cabinet, open the doors of the oven
and attach it by inserting the 6 screws into the 6 holes located on
the perimeter of the frame as shown in Figure 5.
400mm
Fig. 3
Stand away from the louvers positioned below the control panel.
Hot air can cause burns to hands, face and eyes.
Keep children away.
Fig. 5IMP OR TANT: Burn Hazard!
Fig. 4
User ManualDesigned to Enhance Built-in Oven
17User ManualDesigned to Enhance Built-in Oven
Connecting the supply cable to the mains (Fuse Box)
• Install a standardised plug corresponding to the load indicated
on the data plate. When connecting the cable directly to the
mains, install an omni polar circuit breaker with a minimum
contact opening of 3mm between the appliance and the mains.
The omni polar circuit breaker should be sized according to the
load and should comply with current regulations (the earth wire
should not be interrupted by the circuit breaker).
• The supply cable should be positioned so that it does not
reach a temperature of more than 50°C with respect to the
room temperature, anywhere along its length, or protected by
insulation sleeping having an appropriate rating.
Before making the connection, check that:
• The electrical safety of this appliance can only be guaranteed if
the oven is correctly and efficiently earthed, in compliance with
regulations on electrical safety. Always ensure that the earthling
is efficient; if you have any doubts call in a qualified technician to
check the system. The manufacturer declines all responsibility
for damage resulting from a system which has not been earthed.
• Before plugging the appliance into the mains, check that the
specifications indicated on the date plate (on the appliance
and /or packaging) correspond to those of the electrical mains
system of your home.
• Check that the electrical capacity of the system and sockets
will support the maximum power of the appliance, as indicated
on the data plate. If you have any doubts, call in a qualified
technician.
• If the socket and appliance plug are not compatible, have the
socket replaced with a suitable model by a qualified technician.
The latter, in particular, will also have to ensure that the cross
section of the socket cables are suitable for the power absorbed
by the appliance. The use of adapters, multiple sockets and/
or extensions, is not recommended. If their use cannot be
avoided, remember to use only single or multiple adapters
and extensions which comply with current safety regulations.
In these cases, never exceed the maximum current capacity
indicated on the single adapter or extension and the maximum
power indicated on the multiple adapter. The plug and socket
must be easily accessible.
Voltage and Frequency of Power Supply:
220-240V ~50/60Hz and a minimum of 2.5mm² cross
sections area wire should be used for the Live, Neutral
and Earth connections.
INSTALLATION
220-240V, 50/60Hz
THIS SIDE NOT USED
220-240V ~50/60Hz
Installing Your Oven
17
Electrical Connection
All electrical connections must be made by a suitably qualified
and licenced person in accordance with local regulations.
Residentia Group will not be held responsible for damages
caused to cabinetry due to incorrect installation.
Those ovens equipped with a three-pole power supply cable
are designed to operate with an alternating current. The wire
for earthling the appliance is yellow-green in colour.
Connecting the Power Supply Terminal Board/Connector Block
Opening the terminal board (Figure 6):
• Using a screwdriver, release the tabs of the terminal board cover.
• Remove the wire clamp screw.
• Loosen the screws on the terminal block.
DO NOT fully unfasten.
• Insert the wires beneath the corresponding screw heads and
tighten in position.
• Fasten the cable clamp and close the cover of the terminal
board.
220-240V ~50/60Hz
DO NOT FULLY UNSCREW THE TERMINALS
WHEN FITTING THE CABLE
Fig. 6
Connecting the supply cable to the mains (Fuse Box)
• Install a standardised plug corresponding to the load indicated
on the data plate. When connecting the cable directly to the
mains, install an omni polar circuit breaker with a minimum
contact opening of 3mm between the appliance and the mains.
The omni polar circuit breaker should be sized according to the
load and should comply with current regulations (the earth wire
should not be interrupted by the circuit breaker).
• The supply cable should be positioned so that it does not
reach a temperature of more than 50°C with respect to the
room temperature, anywhere along its length, or protected by
insulation sleeping having an appropriate rating.
Before making the connection, check that:
• The electrical safety of this appliance can only be guaranteed if
the oven is correctly and efficiently earthed, in compliance with
regulations on electrical safety. Always ensure that the earthling
is efficient; if you have any doubts call in a qualified technician to
check the system. The manufacturer declines all responsibility
for damage resulting from a system which has not been earthed.
• Before plugging the appliance into the mains, check that the
specifications indicated on the date plate (on the appliance
and /or packaging) correspond to those of the electrical mains
system of your home.
• Check that the electrical capacity of the system and sockets
will support the maximum power of the appliance, as indicated
on the data plate. If you have any doubts, call in a qualified
technician.
• If the socket and appliance plug are not compatible, have the
socket replaced with a suitable model by a qualified technician.
The latter, in particular, will also have to ensure that the cross
section of the socket cables are suitable for the power absorbed
by the appliance. The use of adapters, multiple sockets and/
or extensions, is not recommended. If their use cannot be
avoided, remember to use only single or multiple adapters
and extensions which comply with current safety regulations.
In these cases, never exceed the maximum current capacity
indicated on the single adapter or extension and the maximum
power indicated on the multiple adapter. The plug and socket
must be easily accessible.
Voltage and Frequency of Power Supply:
220-240V ~50/60Hz and a minimum of 2.5mm² cross
sections area wire should be used for the Live, Neutral
and Earth connections.
18
User Manual Built-in Oven
r
Installing Your Oven
Circuit Diagram
Light
19 19a
18 18a
17 17a
16 16a
15 15a
14 14a
13 13a
12 12a
11 11a
Top Grill
Bottom
Grill
Circulation fan
M3
10 10a
99a
8
7
6
5
4
3
8a
7a
6a
5a
4a
3a
22a
1
Electronic timer
Light
8a
8
7a
7
6a
6
5a
5
4a
4
3a
3
2a
2
1a
1
1a
A8 ACN
A9 A6
Top Grill
Back Grill
Right Lamp
Thermostat switch
110đ Temperature adjuster
Lamp
Thermostat switch
junction box
Heat dissipation fan
Temperature adjuste
45đ
Temperature adjuster
45đ
Bottom
Grill
100đ Thermal cut-out
User ManualDesigned to Enhance Built-in Oven
Practical Advice
19
The oven offers a wide range of alternatives which allow you
to cook any type of food in the best possible way. With time you
will learn to make the best use of this versatile cooking appliance
and the following directions are only a guideline which may be
varied according to your own personal experience.
Preheating
If the oven must be preheated (this is generally the case when
cooking leavened foods ), the Grill with Fan and Rear Element
mode can be used to reach the desired temperature as quickly
as possible in order to save on energy.
Once the food has been placed in the oven, the most appropriate
cooking mode can then be selected.
Cooking on More Than One Rack
If you have to cook food using several racks, use either the
Fan Forced, Fan Bake, or Fan Grill as these are the only modes
that allow you to do so.
When cooking delicate food on more than one rack, use the
Fan Forced mode, which allows you to cook on 3 racks at the
same time: the 1st, 3rd and 5th from the bottom.
When cooking other food on several racks, use the Multi Cooking
mode keeping the following suggestions in mind:
• The oven is fitted with 5 racks. During fan assisted cooking,
use two of the three central racks; the lowest and highest
racks receive the hot air directly and therefore delicate
foodstuffs could be burnt on these racks.
• As a general rule, use the 2nd and 4th rack from the bottom,
placing the items that require greater heat on the 2nd rack
from the bottom. For example, when cooking meat roasts
together with other food, place the roast on the 2nd rack
from the bottom and the more delicate food on the 4th rack
from the bottom.
• When cooking items that require differing times and
temperatures, set a temperature that is somewhere between
the two temperatures required and place the more delicate
food on the 4th rack from the bottom. Lastly, take the food
requiring less time out of the oven first.
Baking Cakes
When baking cakes, always place them in a preheated oven.
Make sure you wait until the oven has been preheated thoroughly.
Do not open the oven door during baking to prevent the cake
from dropping. Some general rules and tips are as follows:
• Pastry is too dry
Increase the temperature by 10°C and reduce the cooking time.
• Pastry dropped
Use less liquid or lower the temperature by 10°C.
• Pastry is too dark on top
Place it on a lower rack, lower the temperature, and increase the
cooking time.
• Cooked well on the inside but sticky on the outside
Use less liquid, lower the temperature, and increase the cooking
time.
• The Pastry sticks to the pan
Grease the pan well and sprinkle it with a dusting of flour or use
greaseproof paper.
Cooking Fish and Meat
When cooking white meat, fowl and fish, use temperature setting
from 180–200°C.
For red meat that should be well done on the outside while
tender and juicy in the inside, it is best to start with a high
temperature setting (200–220°C) for a short time, then turn
the oven down afterwards.
In general, the larger the roast, the lower the temperature
setting. Place the meat on the centre of the grid and place the
dripping pan beneath it to catch the fat. Make sure that the wire
shelf is inserted so that it is in the centre of the oven. If you would
like to increase the amount of heat from below, use the low
rack heights.
• Use the dripping pan on the lower rack and the wire shelf on
the upper.
20
User Manual Built-in Oven
21User ManualDesigned to Enhance Built-in Oven
guarantees its perfect functioning. Check the condition of
this seal on a regular basis. If necessary, clean it and avoid
using abrasive products or objects to do so. Should it become
damaged, please contacts you’re nearest After-sales Service
Center. We recommend you avoid using the oven until it has
been repaired.
consequent accumulation of heat could compromise the
cooking and even damage the enamel.
and dry it with a soft cloth.
circuit breaker of the unit’s mains outlet.
(note, it may be stiff) and replace the bulb with
a new one of the same type.
temperatures (300°C) with the following characteristics:
–Voltage: 220-240V
– Wattage: 25W
– Type: G9
mains power supply.
cover. This could damage the enamel of the oven or the lamp
holder.
hands as contamination from your fingers can cause premature
failure. Always use a clean cloth or gloves.
Changing the bulb
Oven light Fig. 7.5
You can buy a replacement bulb (which is not covered under
the warranty) from a good electrical shop. Ask for a 15W
– 230V lamp, FOR OVENS. It must be a special bulb, heat
resistant to 300°C.
Cleaning & Maintenance
Prior to Cleaning Your Oven
• Before any maintenance and cleaning, turn off the appliance
and disconnect the power.
• Wait until the inside of the unit is not hot but only slightly
warm—cleaning is easier than when warm.
• Clean the surface of the unit with a damp cloth, soft brush
or fine sponge and then wipe dry.
• In case of heavy soiling, use hot water with non-abrasive
cleaning product.
• For cleaning the oven door glass, do not use abrasive cleaners
or sharp metal scrapers, as these can scratch the surface
or lead to the glass being damaged.
• Never leave acidic substances (lemon juice, vinegar) on
stainless steel parts.
• Do not use a high pressure cleaner for cleaning the unit.
• There is a rubber seal surrounding the oven opening which
guarantees its perfect functioning. Check the condition of
this seal on a regular basis. If necessary, clean it and avoid
using abrasive products or objects to do so. Should it become
damaged, please contacts you’re nearest After-sales Service
Center. We recommend you avoid using the oven until it has
been repaired.
• Never line the oven bottom with aluminum foil, as the
consequent accumulation of heat could compromise the
cooking and even damage the enamel.
• Clean the glass door using non-abrasive products or sponges
and dry it with a soft cloth.
Bulb Replacement
To replace your oven cavity’s lamp bulb, follow this guide:
• Disconnect power from the mains outlet or switch off the circuit
breaker of the unit’s mains outlet.
• The baking tray and wire shelving may be washed in mild
detergent.
To extend the life of your oven, it must be cleaned frequently,
keeping in mind that:
• The enamelled, steel or aluminium parts should be washed
with lukewarm water without using any abrasive powders or
corrosive substances which could ruin them; stainless steel
could get stained. If these stains are difficult to remove,
use special products available on the market. After cleaning,
it is advisable to rinse thoroughly and dry.
• The inside of the oven should preferably be cleaned
immediately after use, when it is still warm, with hot water and
soap; The soap should be rinsed away and the interior dried
thoroughly. Avoid using abrasive detergents (for example
cleaning powders, etc.) and abrasive sponges for dishes or acids
(such as lime scale remover) as these could damage the enamel.
If the grease spots and dirt are particularly tough to remove, use
a special product for oven cleaning, following the instructions
provided on the packet. Never use a steam cleaner for cleaning
inside of oven.
• If you use your oven for an extended period of time,
condensation may form. Dry it using a soft cloth.
• Unscrew the protective cover by turning it counter-clockwise
(note, it may be stiff) and replace the bulb with
a new one of the same type.
• Remove the lamp and replace with a lamp resistant to high
temperatures (300°C) with the following characteristics:
– Voltage: 220–240V
– Wattage: 25W
– Type: G9
• Replace the protective cover and reconnect the oven to the
mains power supply.
WARNING:
• Never use screwdrivers or other utensils to remove the light
cover. This could damage the enamel of the oven or the lamp
holder.
• Remove only by hand but never replace the bulb with bare
hands as contamination from your fingers can cause premature
failure. Always use a clean cloth or gloves.
• The bulb replacement is not covered by warranty.
User ManualDesigned to Enhance Built-in Oven
1
2
Cleaning & Maintenance
How to Remove the Oven Door
For a more thorough clean, you can remove the oven door.
Choose the remove and assemble method. Proceed as follows:
• Open the door to the full extent. Unlock the locking clips on both
the left and right hinges (Fig. 1).
• Gently close and align the the left and right hinge levers “A” are
hooked to part “B” of the door (Fig. 2).
• Grip the sides of the door and withdraw by going forwards and
upwards (Fig. 3).
• To refit the door, slide the hinges back into their slots. Rotate the
locking ‘U’ clips back to fit onto the hinges.
Fig. 1
21
A
B
Fig. 2
IMP OR TANT! Do not use steel wool, oven cleaning pads, or any
other materials that will scratch the surface.
Removing the Inner Pane of Glass
• First remove the door.
• Place the door on a soft, clean and cushioned surface.
• Remove the two screws shown in Figure 4.
• Gently pull out the inner glass.
• Place on a soft surface and clean the glass and allow to dry
thoroughly. While the inner glass is drying, clean the inside of
the outer glass.
Fig. 3
Fig. 4
• Take care to reassemble the glass the right way around.
22
User Manual Built-in Oven
Fig. 8.2
Fig. 8.2
Fig. 8.4
Cleaning & Maintenance
Removing the Side Racks
By removing the side racks, you gain easier access for cleaning the oven cavity.
• Ensure the oven is cool and switched off.
• Open the oven doors.
• Remove all shelves from either the Upper Oven (refer to Figure 5) or the Lower Oven (refer to Figure 7).
• Gently compress the bottom two rows of the side racks beneath the screw.
For the Upper Oven refer to Figure 6) or the Lower Oven (see Figure 8).
• While compressing the bottom two rows, pull the side rack away from the side of the oven chamber (see Figure 8).
• To reinstall the side racks, follow the steps in reverse order.
Fig. 5
Fig. 6
Fig. 7
Fig. 8
User ManualDesigned to Enhance Built-in Oven
Troubleshooting
For Minor Faults
Problem Possible Cause Solution
The oven is not turning on. There may be a
break in the power
supply.
Check the household fuse box for any blown fuses and
replace as necessary. Also ensure that a safety switch
hasn’t tripped.
23
The oven light is not working. The light globe
may be loose or,
has blown.
Steam is coming from the oven. When cooking foods
with a high water
content (e.g. french
fries) there may be
some steam visible
at the top of the door.
The knobs get hot when I use the oven or
the grill.
The oven is burning the top of my dish
whilst the underside is under-done.
The oven is burning the underside of my
dish whilst the top is under cooked.
This is caused by
heat rising from the
oven or the grill and
heating them up. Do
not leave the oven
door open.
Not enough heat
is emitting from
the bottom of the
oven cavity.
Excessive heat
is emitting from
the bottom of the
oven cavity.
When the oven has cooled and is switched off, remove the
globe cover and ensure that the globe is tightly secured.
If blown, refer to the Cleaning & Maintenance chapter under
the Bulb Replacement section.
Take care when opening the oven door, as there may be a
momentary puff of steam when the door is opened. Stand well
back and allow any steam to disperse.
Make sure that the grill pan is pushed right back to the ‘back
stop’ when grilling. Always grill with the compartment door
closed.
Ensure adequate ventilation for the oven is used with the
cabinetry installation.
Try using the Conventional cooking functions.
Try lowering the temperature.
Try using a lower shelf position.
Try using the Conventional cooking functions.
Try lowering the temperature.
Try using a higher shelf position.
The oven is burning the outside of my
dish whilst the inside is under-done.
The outside of my dish is too dry even
though it looks cooked.
The temperature
is set too high.
The temperature
is set too low.
For Serious Faults
Some minor faults can be fixed by referring to the table above,
however if an emergency or serious fault occurs, immediately set
all controls to their off positions and disconnect the power from
the source.
If a serious fault occurs, DO NOT attempt to repair the oven
yourself, instead wait for a service agent to do so.
For assistance or to organise an authorised service agent
contact our After Sales Support by calling 1300 11 4357, or by
emailing support@residentiagroup.com.au.
Lower the temperature and increase the cooking duration.
Increase the temperature and decrease the cooking duration.
Please note that if a service agent is asked to attend whilst the
product is under warranty and finds that the problem is not the
result of an appliance fault, then you may be liable for the cost
of the call out charge.
The appliance must be accessible for the service agent to
perform any necessary repair. If your appliance is installed in
such a way that a service agent is concerned that damage will
be caused to the appliance or your kitchen, then they will not
complete a repair.
Please refer to the Warranty Information to learn more.
24
User Manual Built-in Oven
Purchase Details
For future reference, please record the following information which can be found
on the rating plate and the date of purchase which can be found on your sales invoice.
Attach your receipt to this page
Store Details
Store Name
Address
Telephone | Purchase Date
Product Details
Model No.
Serial No.
User ManualDesigned to Enhance Built-in Oven
Notes
25
26
User Manual Built-in Oven
Warranty Information
WARRANTY TERMS AND CONDITIONS
BUILTIN OVENS
This document sets out the terms and conditions of the product
warranties for Residentia Group Appliances. It is an important
document. Please keep it with your proof of purchase documents
in a safe place for future reference should you require service
for your Appliance.
1. In this warranty
(a) ‘acceptable quality’ as referred to in clause 10 of this warranty
has the same meaning referred to in the ACL;
(b) ‘ACL’ means Trade Practices Amendment (Australian
Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group product
purchased by you accompanied by this document;
(d) ‘ASR’ means Residentia Group authorised service
representative;
(e) ‘Residentia Group’ means Residentia Group Pty Ltd
of 165 Barkly Ave, Burnley VIC 3121, ACN 70 600 546 656
in respect of Appliances purchased in Australia;
(f ) ‘major failure’ as referred to in clause 10 of this warranty
has the same meaning referred to in the ACL and includes
a situation when an Appliance cannot be repaired or it is
uneconomic for Residentia Group, at its discretion, to repair
an Appliance during the Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal, domestic
or household use (i.e. normal single family use)
as set out in the instruction manual, the Appliance
is warranted against manufacturing defects for
36 months, following the date of original purchase
of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not having
purchased the Appliance for re-sale, and ‘your’ has a
corresponding meaning.
2. This warranty only applies to Appliances purchased and
used in Australia and is in addition to (and does not exclude,
restrict, or modify in any way) any non-excludable statutory
warranties in Australia.
3. During the Warranty Period Residentia Group or its ASR
will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these
terms and conditions, repair or replace any parts which it
considers to be defective. Residentia Group or its ASR may
use remanufactured parts to repair your Appliance. You
agree that any replaced Appliances or parts become the
property of Residentia Group. This warranty does not apply
to light globes, batteries, seals, filters or similar perishable
parts.
4. Parts and Appliances not supplied by Residentia Group
are not covered by this warranty.
User ManualDesigned to Enhance Built-in Oven
Warranty Information
27
5. You will bear the cost of transportation, travel and delivery of
the Appliance to and from Residentia Group or its ASR. If you
reside outside of the service area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and from
Residentia Group or its ASR, in all instances, unless the
Appliance is transported by Residentia Group or its ASR,
the Appliance is transported at the owner’s cost and risk
while in transit to and from Residentia Group or its ASR.
6. Proof of purchase is required before you can make a claim
under this warranty.
7. You may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts or
workmanship. Residentia Group is not liable in the following
situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect
power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional instructions
supplied with the Appliance;
(b) the Appliance is modified without authority from Residentia
Group in writing;
(c) the Appliance’s serial number or warranty seal has been
removed or defaced;
(d) the Appliance was serviced or repaired by anyone other than
Residentia Group, an authorised repairer or ASR.
8. This warranty, the contract to which it relates and the
relationship between you and Residentia Group are governed
by the law applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia Group excludes
all warranties and liabilities (other than as contained in this
document) including liability for any loss or damage whether
direct or indirect arising from your purchase, use or non use
of the Appliance.
10. For Appliances and services provided by Residentia
Group in Australia, the Appliances come with a guarantee
by Residentia Group that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also
entitled to have the Appliance repaired or replaced if the
Appliance fails to be of acceptable quality and the failure
does not amount to a major failure. The benefits to you
given by this warranty are in addition to your other rights
and remedies under a law in relation to the Appliances or
services to which the warranty relates.
11. At all times during the Warranty Period, Residentia Group
shall, at its discretion, determine whether repair, replacement
or refund will apply if an Appliance has a valid warranty claim
applicable to it.
12. Missing parts are not covered by warranty. Residentia Group
reserves the right to assess each request for missing parts
in a case by case basis. Any parts that are not reported
missing in the first week after purchase will not provide free
of charge.
13. To enquire about claiming under this warranty, please follow
these steps:
(a) carefully check the operating instructions, user manual and
the terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim, Residentia
Group and its ASR may exchange information in relation
to you, in order to enable Residentia Group to meet its
obligations under this warranty.
IMP OR TANT
Before calling for service, please ensure that the steps in point 13
have been followed.
Contact Service: Please call 1300 11 HELP (4357)
The Australian Consumer Law requires
the inclusion of the following statement with
this warranty:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
EST. 1981
Designed to Enhance
Omega is proudly owned, designed and engineered
in Australia by Residentia Group Pty. Ltd.
@residentia.group
www.residentia.group
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