Omega appliances are proudly owned and distributed within Australia by
Residentia Group Pty Ltd.
Please refer to the warranty chapter at the rear of this manual for information
regarding your product’s parts and labour warranty, or visit us online at:
→ residentiagroup.com.au
Here at Residentia Group, we are customer obsessed and our Support Team are there
to ensure you get the most out of your appliance. Should you want to learn more about
your unit, and importantly, taking care of the appliance, our Support Team are here to
help. You can use our online Support Centre at any time by visiting:
→ support.residentiagroup.com.au
Or you can contact us by dialling: 1300 11 HELP (4357)
It is important that you read through the following user manual thoroughly, in order to
familiarise yourself with the installation and operation requirements of your appliance,
and to ensure optimum performance.
Again, thank you for choosing an Omega appliance and we look forward to being of
service to you.
Kind Regards,
The Residentia Team
Customer Care
At Residentia Group, we strongly encourage the use of authentic spare parts to guarantee the best results.
When contacting our spare parts team through �300 �� HELP, or by emailing parts@residentiagroup.com.au,
ensure that you have the model and serial numbers on hand, which are found on your appliances’ rating plate.
Page 4
04
User Manual
Safety Information
Induction Cooktops
Important Safety Instructions
Read Carefully and Keep for Future Reference
Read this manual thoroughly before first use, even if you
are familiar with this type of product. The safety precautions
enclosed herein reduce the risk of fire, electric shock and injury
when correctly adhered to. Make sure you understand
all instructions and warnings.
Keep the manual in a safe place for future reference, along with
the completed warranty card and purchase receipt. If you sell
or transfer ownership of this product, pass on these instructions
to the new owner.
Always follow basic safety precautions and accident prevention
measures when using an electrical appliance. The following
statements you will see in this booklet have these meanings:
WARNING: Indicating information concerning your personal
safety.
CAUTION: Indicating information on how to avoid damaging
the appliance or cabinetry.
Before Using Your Appliance
This manual explains the proper use of your new Omega
Induction Cooktop. Please read this manual carefully before
using the product. This manual should be kept in a safe place
for handy reference.
This oven is a domestic appliance which has been
manufactured and tested to comply with Australian and
New Zealand Standards.
This Induction Cooktop must only be installed in accordance with
the instructions provided. Incorrect installation may cause harm
to persons, damage property and void the product’s warranty.
Read the following carefully to avoid damage or injury.
IMPORTANT: Check for any damage or marks. If you find the
appliance is damaged or marked, you must report it within 7 days
if you wish to claim for damage/ marks under the manufacturer’s
warranty. This does not affect your statutory rights.
Safety Instructions
IMPORTANT: Indicating tips and information about use of the
appliance.
Usage Conditions and Restrictions
• Domestic use only: This appliance is intended for indoor
household use only. It is not intended for commercial,
industrial or outdoor use. It is not intended for use in a
recreational vehicle.
• Purpose: Do not use this appliance for anything other than
its intended purpose. Other uses are not recommended and
may cause fire, electric shock or personal injury.
• Attachments: The use of attachments is not recommended
by the appliance manufacturer and distributor as they may
be hazardous.
• Improper use: Damage due to improper use, or repairs made
by unqualified personnel will void your warranty. We assume
no liability for any eventual damages caused by misuse of
the product or non-compliance with these instructions.
Prior to using your Induction Cooktop, please read all safety and
operating instructions thoroughly. Please ensure you follow the
steps below before using this product:
• This cooktop must only be installed in accordance with
the instructions provided. Incorrect installation may cause
harm to persons, damage property and void the product’s
warranty.
• Unpack the appliance but keep all packaging materials
until you have made sure the new Induction Cooktop is
undamaged and in good working order. We recommend
you keep the original packaging for storing your Induction
Cooktop when not in use or transporting.
WARNING: Plastic wrapping can be a suffocation hazard for
babies and children, so ensure all packaging materials are out of
their reach.
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Induction Cooktops
05
Health Hazard
WARNING: Follow these instructions carefully to avoid potential
injury or death.
• This appliance complies with electromagnetic safety
standards.
• However, persons with cardiac pacemakers or other
electrical implants (such as insulin pumps) must consult
with their doctor or implant manufacturer before using
this appliance to make sure that their implants will not be
affected by the electromagnetic field.
• Failure to follow this advice may result in death.
Children & Vulnerable People Safety
WARNING: Risk of suffocation, injury or permanent disability.
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction for the operation of the
appliance by a person who is responsible for their safety.
Electrical Connection
WARNING: Risk of fire and electrical shock!
It is important to use your cooktop safely. Follow these
instructions carefully to avoid potential electric shock, fire
or death.
• In certain circumstances electrical appliances may be a
safety hazard. Check the conformity of voltage and power
settings, which are specified on the information plate
attached to the appliance and/or packaging, with the usage
conditions available.
• Disconnect the appliance from the mains electricity supply
before carrying out any work or maintenance on it.
• A means for disconnection must be incorporated in the fixed
wiring in accordance with the wiring rules.
• If the appliance is being hardwired, it must be installed by an
authorised technician.
• Do not cook on a broken or cracked cooktop. If the cooktop
surface should break or crack, switch the appliance off
immediately at the mains power supply (wall switch) and
contact a qualified technician.
• Children should be supervised to ensure that they do not
play with, sit, stand, or climb on the appliance.
• Do not store items of interest to children in cabinets above
the appliance. Children climbing on the cooktop could be
seriously injured.
• Cleaning and user maintenance shall not be made by
children without supervision.
• Remove all packaging before using the appliance.
Otherwise, serious damage or injury may result.
Cut Hazard
WARNING: Follow these instructions carefully to avoid a
potential injury.
• Take care - panel edges are sharp.
• The razor-sharp blade of a cooktop scraper is exposed when
the safety cover is retracted.
Use with extreme care and always store safely and out of
reach of children.
• The electrical connection must be accessible after
installation.
WARNING: If the supply cord is damaged, it must be replaced
by the manufacturer or its service agent or similarly qualified
person in order to avoid a hazard.
WARNING: All electrical work must be done in accordance
with local and national electrical codes as applicable and
should be undertaken by licenced and qualified persons only.
Failure to follow these instructions can result in death, fire or
electrical shock.
Cracked Surface
WARNING: If the surface is cracked, switch off the appliance
to avoid the possibility of electric shock, for cooktop surfaces
of glass-ceramic or similar material which protect live parts.
• Failure to use caution could result in injury or cuts.
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06
User Manual
Safety Information
Induction Cooktops
Before Installation
• To avoid a hazard, this appliance must be installed according
to the instructions in this user manual for installation.
Failure to install the appliance correctly could invalidate any
warranty or liability claims.
• This appliance should be connected to a circuit which
incorporates an isolating switch providing full disconnection
from the power supply.
• All cabinetry and materials used in the installation must be
able to withstand a minimum temperature of 50°C above the
ambient temperature of the room it is located in,
whilst in use.
• Certain types of vinyl or laminate kitchen furniture are
particularly prone to heat damage or discolouration at
temperatures below the guidelines given above.
• Any damage caused by the appliance being installed without
adhering to the temperature limits set out above will be the
liability of the owner. To avoid any hazards, limit access to the
under-bench section of the cooktop.
• Damage can occur to bench tops if pots and pans are
allowed to overlap the bench top. This can result in heat
being transferred to the bench top.
• Ensure that correct sized pots & pans are used. Pans should
be lifted on and off the cooktop surface and not dragged.
Cooking zones should not be switched on without cookware
placed on it. Do not place empty cookware onto the cooking
zones when in use.
• Please contact 1300 11 HELP (4357) to arrange an authorised
technician.
Appliance Use
• The appliance and its accessible parts become hot when
in use.
• Care should be taken to avoid touching heating elements.
•
WARNING: Unattended cooking on a cooktop with fat or
oil can be dangerous and may result in a fire. Never try to
extinguish a fire with water, but switch off the appliance and
then cover flame e.g. with a lid or a fire blanket.
• The cooking process has to be supervised.
A short term cooking process must always be supervised at
all times. Boilover causes smoking and greasy spillovers that
may ignite.
• The appliance and its accessible parts become hot during
use. Care should be taken to avoid touching heating
elements
• Do not store items on the cooking surfaces.
• Never leave any objects or utensils on the appliance. Metallic
objects such as knives, forks, spoons and lids should not be
placed on the cooktop surface since they can get hot
• The appliance is not intended to be operated by means of an
external timer or separate remote-control system.
• Do not place heavy objects on the appliance, use for storage
or as a cutting surface as sharp edges can damage the
surface.
• This appliance is designed for cooking food only.
• Use flat based, stable, induction compatible cookware only.
• Only use cooktop guards designed by the manufacturer
of the cooking appliance or indicated by the manufacturer
of the appliance in the instructions for use as suitable or
cooktop guards incorporated in the appliance. The use of
inappropriate guards can cause accidents.
• No combustible material or products should be placed on
this appliance at any time.
• During use, accessible parts of this appliance will become
hot enough to cause burns.
• Do not let your body, clothing or any item other than
suitable cookware contact the Induction glass until the
surface is cool.
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Induction Cooktops
07
• Handles of saucepans may be hot to touch. Check saucepan
handles do not overhang other cooking zones that are on.
Keep handles out of reach of children. Failure to follow this
advice could result in burns and scalds.
• Never use your appliance as a work or storage surface.
• Do not place or leave any magnetic objects (e.g. credit cards,
memory cards) or electronic devices (e.g. computers, mobile
phones) near the appliance, as they may be affected by its
electromagnetic field.
• Never use your appliance for warming or heating the room.
• After use, always turn off the cooking zones and the cooktop
as described in this manual (i.e. by using the touch controls).
Do not rely on the pan detection feature to turn off the
cooking zones when you remove the pans.
• Do not place or drop heavy objects or stand on your cooktop.
• Do not use pans with jagged edges or drag pans across the
Induction glass surface as this can scratch the glass.
• Ensure that the kitchen is well ventilated or mechanical
ventilation is in use while cooking on this appliance.
• Do not store or use flammable materials or aerosols near
the cooktop. Items made from aluminium, plastic, plastic
film & sugar-based foods should also be kept away from the
appliance, as they may fuse to the surface.
•
WARNING: The surface temperature of this appliance
exceeds 95°C. To avoid a hazard, under bench access must
be restricted. A board must be installed underneath the
cooktop. Heat from the underside of the unit will be expelled
by inbuilt fans – do not block.
•
WARNING: The cooktop will become hot during and directly
after use. Do not touch the surface during this time, as it
may be hot and can cause burns. To avoid burns and injury,
children should be kept away.
Care & Cleaning
CAUTION: Risk of injury or damage to the cooktop.
• Cleaning may only be commenced on the appliance once it
has cooled down and is turned off. Failure to clean properly
can damage the cooktop.
• Do not use a steam clean, steam jet or any other high-
pressure cleaning equipment to clean the appliance.
• Do not use scourers or any other harsh abrasive cleaning
agents to clean your cooktop, as these can scratch the
ceramic glass.
• Clean the appliance with a moist soft cloth. Only use neutral
detergents. Do not use abrasive products, abrasive cleaning
pads, solvents or metal objects.
• Do not use harsh abrasive cleaners or sharp metal scrapers
to clean the glass since they can scratch the surface, which
may result in glass damage.
Unpacking
• During transportation, protective packaging was used to
protect the appliance against any damage. After unpacking,
please dispose of all elements of packaging in a way that
will not cause damage to the environment.
• All materials used for packaging the appliance are
environmentally friendly; they are 100% recyclable and
are marked with the appropriate symbol.
CAUTION: During unpacking, the packaging materials
(polythene bags, polystyrene pieces, etc.) should be kept out
of reach of children.
• Do not modify this appliance
Page 8
08
User Manual
Induction Cooktops
Safety Information
Disposal of the Appliance
• Disconnect the appliance from the mains supply.
• Cut off the mains cable and discard it.
• Old appliances should not simply be disposed of with normal
household waste and should be delivered to a collection and
recycling centre for electric and electronic equipment. A
symbol shown on the product, the instruction manual or the
packaging shows that it is suitable for recycling.
• The packaging is designed to protect the appliance from
damage during transportation. The packaging materials are
environmentally friendly and should be recycled. Recycling
the packaging can reduce the use of raw materials in the
manufacturing process and the amount of waste in landfill
sites
• Packaging materials of the product are manufactured
from recyclable materials in accordance with our National
Environment Regulations. Do not dispose of the packaging
materials together with the domestic or other wastes. Take
them to the packaging material collection points designated
by the local authorities.
• Materials used inside the appliance are recyclable and are
labelled with information concerning this. By recycling
materials or other parts from used devices you are making a
significant contribution to the protection of our environment.
• Information on appropriate disposal centres for used devices
can be provided by your local authority.
Declaration of Compliance
When you have unpacked the cooktop, make sure that it has not
been damaged in any way. If you have any doubts at all, do not
use it: contact a professionally qualified person. Keep packing
materials such as plastic bags, polystyrene, or nails out of the
reach of children because these are dangerous to children.
Installation Instructions
Important Safety Instructions
• IM P ORTANT: If your appliance doesn't include a 10 amp
power plug. It must be installed by an authorised technician
or similarly qualified person. If you wish to arrange an
authorised technician please contact our friendly support
team at 1300 11 4357 or by visiting the portal at support.
residentiagroup.com.au.
• Make sure to check the condition of the appliance after
unpacking it. Do not continue with installation if it has been
damaged during transport.
• The work surface must be square and level, and no structural
members interfere with space requirements.
•
WARNING: The work surface material must be made of a
heat-resistant material.
• If the cooktop is installed above an oven, the oven must have
a built-in cooling fan.
• The installation must comply with all clearance requirements
and applicable standards and regulations.
• A suitable isolating switch providing full disconnection
from the mains power supply must be incorporated in the
permanent wiring, mounted and positioned to comply with
the local wiring rules and regulations.
• The isolating switch must be of an approved type and
provide a 3mm air gap contact separation in all poles (or in
all active [phase] conductors if the local wiring rules allow for
this variation of the requirements).
• The isolating switch must be easily accessible to the
customer with the cooktop installed
• Please consult with your local building authorities and
by-laws if in doubt regarding installation.
• Ensure that you use heat-resistant and easy-to-clean
finishes (such as ceramic tiles) for the wall surfaces
surrounding the cooktop.
• Cut out the work surface must be according to the sizes
specified in this user manual.
• Ensure power to the appliance has been shut off before
carrying out any installation or maintenance.
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Induction Cooktops
09
Preparing the Cut-Out
Cut-Out Dimensions for 60cm, 70cm & 90cm Cooktops:
W
ModelWidth (W)Depth (D)
OCI604PPTZ560mm490mm
OCI604T Z560mm490mm
OCI704PPTZ560mm490mm
OCI905TZ860mm490mm
• Under all circumstances, make sure the cooktop is well
ventilated and the air inlet and outlet are not blocked.
Ensure the cooktop is in good working state.
• A barrier must be installed to prevent accidental contact
with the cooktop base, where the base of the cooktop is
accessible from below (i.e. Inside a cupboard, etc.).
• A minimum clearance of 50mm must be maintained
between the base and the barrier. This barrier may be made
D
of any non-combustible, rigid material.
• Barrier protection is not necessary if the product is installed
above an underbench oven or similar appliance and/or if
the cupboard construction is such that the underside of the
cooktop is not accessible.
• Ensure that the power supply cable is not accessible through
cupboard doors or drawers.
• Ensure that there is adequate flow of air from outside the
cabinetry to the base of the cooktop.
• The isolating switch is easily accessible by the customer.
•
WARNING: Do not use any kind of silicon sealant to seal the
appliance against the benchtop. This will make it difficult
to remove the appliance, which must be accessible for the
service agent to perform any necessary repairs in the future.
• Clamps and screws are supplied with your cooktop.
Fit the pull down clamps supplied to ensure that the cooktop
cannot move after installation. Refer to the diagram shown
below, and the relevant instructions.
OCI903FTZ860mm490mm
• The bench cut-out should be made as per the relevant
cutout dimensions shown above. It is most critical that the
cut-out chosen corresponds to your cooktop model.
• A minimum of 50mm clearance space around the cut out
must be met when installing the appliance.
• To ensure clearances to combustible surfaces observe
the minimum distance requirements, follow the relevant
information shown in the above table, corresponding to
your model.
• Be sure the thickness of the work surface is at least
30mm. Please select heat-resistant and insulated work
surface material (Wood and similar fibrous or hygroscopic
material shall not be used as work surface material unless
impregnated) to avoid the electrical shock and larger
deformation caused by the heat radiation from the hotplate.
• The safety distance between the sides of the cooktop and
the inner surfaces of the worktop should be at least 3mm.
seal
min. 3mm
Page 10
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User Manual
5
min. 50
min. 50
Air Intake
*See note
min. 30
min. 20
Installation Instructions
Induction Cooktops
Ensuring Adequate Ventilation
*NOTE: Please refer to your rangehood’s user manual for the
exact minimum clearances from the top of the cooktop surface
to your rangehood.
Applying the Fixing Brackets
The unit should be placed on a stable, smooth surface (such
as the packaging). Do not apply force onto any controls if they
protrude from the cooktop. Fix the cooktopon the work surface
by screwing in the four brackets on the bottom of cooktop after
installation (see diagram below).
Screw-hole
Screw
Base
Bracket
Applying the Fixing Brackets
IMPORTANT: When applying the brackets, ensure you adjust
the brackets’ position to suit your particular work surface’s
thickness. Under no circumstances are the brackets to touch
with the inner surfaces of the worktop after installation (see
diagrams below).
The measurements in the diagram above is in millimetres (mm).
IMPORTANT: Regarding adjacent walls, cupboards and
protection for combustible materials: Always ensure that the
appliance is installed in accordance with AS/NZS 5601.1, or AS/
NZS 5601.2 with regard to clearances to combustible surfaces
and materials, and clearances to rangehoods and exhaust fans.
↓ HOB
↓ TABLE
BRACKET
↓ HOB
↓ TABLE
BRACKET
↓ HOB
↓ TABLE
BRACKET
Note: The diagrams in this user manual are for explanatory purposes only.
Your appliance and parts may appear differently.
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11User ManualDesigned to EnhanceInductionCooktops
L1L2N1N2
LN
PE
11User ManualDesigned to EnhanceInductionCooktops
11User ManualDesigned to EnhanceInductionCooktops
L1L2N1N2
LN
PE
N1N2
L1L2
L
N
PE
11User ManualDesigned to EnhanceInductionCooktops
L1L2N1N2
LN
PE
11
Installation Instructions
Electrical Connection
If your cooktop doesn't come with a 10 amp power plug, the power supply should be connected in compliance with the relevant
standard, or a single-pole circuit breaker.
Please refer to the method of connection shown below relevant to your cooktop model.
• If the cable is damaged or needs replacing, this should be done by an after-sales technician using the proper tools, so as to
avoid any accidents.
• If the appliance is being connected directly to the mains supply, an omnipolar circuit breaker must be installed with a minimum
gap of 3mm between the contacts.
• The installer must ensure that the correct electrical connection has been made and that it complies with safety regulations.
• The cable must not be bent or compressed.
• The cable must be checked regularly and only replaced by a proper qualified person.
L1L2N1N2
For model OCI604TZFor models OCI604PPTZ & OCI704PPTZ
L1L2N1N2
LN
For model OCI905TZ For model OCI903FTZ
PE
N
LN
PE
N1 N2
L1 L2
PE
L
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User Manual
Induction Cooktops
Technical Specifications
Specifications Chart: OCI604PPTZ
Model NumberOCI604PPTZ
Cooktop FinishBlack EuroKera® Ceramic Glass with Midnight Side Trim
ControlsTouch Controls
Power Levels9 Power Levels
Rated Voltage220–240V~
Rated Frequency50 Hz or 60 Hz
Installed Electric Power2400 W
Cooking Zones4 Zones
Ø160mm Cooking Zone Output (×2)Max. 1200 / 1500 W
Ø180mm Cooking Zone (×1)Max. 1800 / 2100 W
Ø210mm Cooking Zone (×1)Max. 1800 / 2100 W
Auto-off Safety120 Minutes
Power Connection10 Amp, Plug & Play
Power Cord Length100 cm
Product Weight (Net / Gross)8.5 kg / 10.5 kg
Dimensions (W × D × H)590 × 520 × 58 mm
Cut-Out Dimensions (W × D)560 × 490 mm
Key
D
C
B
D
A
A. Control Panel
B. Ø210mm Cooking Zone (Max. 1800 / 2100 W)
C. Ø180mm Cooking Zone (Max. 1800 / 2100 W)
D. Ø160mm Cooking Zone (Max. 1200 / 1500 W)
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Technical Specifications
Specifications Chart: OCI604TZ
Model NumberOCI604TZ
Cooktop FinishBlack EuroKera® Ceramic Glass with Midnight Side Trim
ControlsTouch Controls
Power Levels9 Power Levels
Rated Voltage220–240V~
Rated Frequency50 Hz or 60 Hz
13
Installed Electric Power6400 W
Cooking Zones4 Zones
Ø160mm Cooking Zone Output (×2)1400 W
Ø180mm Cooking Zone Output (×2)1800 W
Auto-off Safety120 Minutes
Power Connection30 Amp Limitation, Hardwired
Power Cord Length100 cm
Product Weight (Net / Gross)7.6 kg / 9.6 kg
Dimensions (W × D × H)590 × 520 × 58 mm
Cut-Out Dimensions (W × D)560 × 490 mm
Key
C
B
B
C
A
A. Control Panel
B. Ø180mm Cooking Zone (Max. 1800 W)
C. Ø160mm Cooking Zone (Max. 1400 W)
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User Manual
700.00 mm
Induction Cooktops
Technical Specifications
Specifications Chart: OCI704PPTZ
Model NumberOCI704PPTZ
Cooktop FinishBlack DiaCeram® Ceramic Glass with Midnight Side Trim
ControlsTouch Controls
Power Levels9 Power Levels
Rated Voltage220–240V~
Rated Frequency50 Hz or 60 Hz
Installed Electric Power2400 W
Cooking Zones4 Zones
Ø160mm Cooking Zone Output (×2)1200 / 1500 W
Ø180mm Cooking Zone Output (×1)1800 / 2100 W
Ø210mm Cooking Zone Output (×1)1800 / 2100 W
Auto-off Safety120 Minutes
Power Connection10 Amp, Plug & Play
Power Cord Length100 cm
Product Weight (Net / Gross)8.9 kg / 10.9 kg
Dimensions (W × D × H)700 × 520 × 58 mm
Cut-Out Dimensions (W × D)560 × 490 mm
D
B
Key
A. Control Panel
C
B. Ø210mm Cooking Zone (Max. 1800 / 2100W)
C. Ø180mm Cooking Zone (Max. 1800 / 2100W)
D. Ø160mm Cooking Zone (Max. 1200 / 1500W)
D
A
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Technical Specifications
Specifications Chart: OCI905TZ
Model NumberOCI905TZ
Cooktop FinishBlack Schott Ceran® Ceramic Glass with Midnight Side Trim
ControlsTouch & Slide Controls
Power Levels9 Power Levels + Boost
Rated Voltage220–240V~
Rated Frequency50 Hz or 60 Hz
15
Installed Electric Power9300 W
Cooking Zones5 Zones
Ø210mm Cooking Zone Output (×2)1800 / 2100 W
Ø180mm Cooking Zone Output (×1)1800 / 2100 W
Ø160mm Cooking Zone Output (×2)1200 / 1500 W
Auto-off Safety120 Minutes
Power Connection38.75 Amp, Hardwired
Power Cord Length100 cm
Product Weight (Net / Gross)15 kg / 17.8 kg
Dimensions (W × D × H)900 × 520 × 58 mm
Cut-Out Dimensions (W × D)860 × 490mm
Key
D
C
B
B
D
A
A. Control Panel
B. Ø210mm Zone (Max. 1800 / 2100W)
C. Ø180mm Zone (Max. 1800 / 2100W)
D. Ø160mm Zone (Max. 1200 / 1500W)
Page 16
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User Manual
Induction Cooktops
Technical Specifications
Specifications Chart: OCI903FTZ
Model NumberOCI903FTZ
Cooktop FinishBlack Schott Ceran® Ceramic Glass with Midnight Side Trim
ControlsTouch & Slide Controls
Power Levels9 Power Levels + Boost
Rated Voltage220–240V~
Rated Frequency50 Hz or 60 Hz
Installed Electric Power10800 W
Cooking Zones7 Zones (including 3 FlexZones)
220×190mm Cooking Zone Output (×4)1800 / 2100 W
Ø280mm Cooking FlexZone Output (×1)3000 / 4000 W
220×390mm FlexZone Output (×2)3000 / 3600 W
Auto-off Safety120 Minutes
Power Connection45 Amp, Hardwired
Power Cord Length100 cm
Product Weight (Net / Gross)17.3 kg / 20.2 kg
Dimensions (W × D × H)900 × 520 × 58 mm
Cut-Out Dimensions (W × D)860 × 490mm
BB
C
BB
A
Key
A. Control Panel
B. 220×190mm Zone (Max. 1800 / 2100W)
DD
C. Ø280mm FlexZone (Max. 3000 / 4000W)
D. 220×390mm FlexZone (Max. 3000 / 3600W)
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Control Panel
Key
A. Power Button D. Power Boost Button* G. Keep Warm Button
B. Power Level Adjustment Controls E. Child Lock Button H. Start / Pause Button
C. Timer Adjustment / Selector F. Zone Selector
17
BBB
↑ OCI604PPTZ & OCI704PPTZ
FF
F
↑ OCI604TZ
G
BC
D
AE
B
F
E
F
A
F
D
CH
↑ OCI905TZ
C
↑ OCI903FTZ
F
F
F
G
F
F
H
F
E
AB
F
D
F
E
AB
* Note: Power Boost is only available
for the front left cooking zone.
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User Manual
Operating Your Cooktop
Induction Cooktops
Introducing Induction Cooking
This innovative and efficient cooking method is designed to offer
safety, advanced functionality, and cost-effectiveness.
Induction cooking operates using electromagnetic vibrations
that generate heat directly within the pan, rather than heating
the glass surface indirectly. The glass surface only heats up as a
consequence of the pan's heat transfer.
Please refer to this manual for comprehensive guidance on using
and maximising the benefits of your induction cooker.
Before using the Induction Cooktop
• Read this user manual carefully, taking special note
of the ‘Safety Information’ chapter in particular.
• Ensure you remove any protective film that may still
be on your cooktop surface after unpacking.
• The controls respond to touch, so you don’t need any
pressure. Use the pad of your finger, not the tip.
Choice of Burner
Below is a cookware size guide to use on your cooktop’s zones:
• Ø280mm Zone
Cookware Size: Ø 180mm
• Ø210mm Zone
Cookware Size: Ø 160mm
• Ø180mm Zone
Cookware Size: Ø 140mm
• Ø160mm Zone
Cookware Size: Ø 120mm
• 220×190mm Independent Zone
Cookware Size: Ø 160mm
• 220×390mm FlexZone
Cookware Size: Ø 250mm
Verifying Compatibility of Cookware
• You will hear a beep each time a touch is registered.
• Make sure the controls are always clean, dry, and that there is
no object (e.g. a utensil or a cloth) on top. Even a thin film of
water or food particles may make the controls unresponsive
and difficult to operate.
To determine if your cookware is compatible with induction
cooking, you can perform a magnet test. Simply bring a magnet
close to the base of the pan. If the magnet is attracted to the pan,
it indicates that the pan is suitable for induction use.
In the event that you don’t have a magnet available, you can
follow these steps:
1. Fill the pan you wish to test with some water.
2. Proceed to start cooking as instructed in the ‘Cooking with
Your Induction Cooktop’ section.
3. If the indicator specified in the manual does not flash on
the display and the water begins to heat up, it confirms the
suitability of the pan for induction.
Please note that cookware composed solely of materials
such as pure stainless steel, aluminum, or copper without a
magnetic base, along with glass, wood, porcelain, ceramic, and
earthenware, are not compatible with induction cooking.
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Operating Your Cooktop
Choosing the Right Cookware
Induction Cooktops
19
• Do not use cookware with jagged edges, coarse or uneven
surfaces, chipped bottoms or a curved base.
• Make sure that the base of your pan is smooth, sits flat
against the glass, and is the same size as the cooking zone.
Always center your pan on the cooking zone.
• For best practice, gently lift cookware off the glass—avoid
sliding them, as the bottom of your cookware may scratch
the surface.
• The FlexZone can not only use griddle plates, you can
also utilise larger cookware specially designed for that
specific area.
• For certain types of induction cookware with incomplete
ferromagnetic bases. If the cookware's bottom material
includes aluminum, it may result in a reduced ferromagnetic
area. Consequently, this could lead to the cookware not
reaching adequate heat levels or even being undetectable
during operation.
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User Manual
Operating Your Cooktop
Getting Started with Cooking
For models OCI604PPTZ, OCI604TZ & OCI704PPTZ
1. Power On
Activate the cooktop by pressing the Power button. Upon activation, a single beep
will sound, and all indicators will briefly display "–" for 1 second before turning off.
This indicates that the cooktop has entered standby mode.
Induction Cooktops
2. Preparing the Cooking Surface
Place an induction compatible pan or pot on the desired cooking zone. Please
ensure both the bottom of the pan and the cooktop's surface are clean and dry for
optimal cooking performance.
3. Selecting the Cooking Zone (OCI604TZ only)
• For OCI604PPTZ & OCI704PPTZ models, proceed by skipping this step.
• For the OCI604TZ model, simply touch the Zone Selector button beside the
desired cooking zone. Subsequently, an indicator adjacent to the selected key will
start flashing.
4. Selecting the Cooking Zone & Heat Setting
Touch the Power Level Adjustment Controls "–" & "+" corresponding to your desired
cooking area.
Note:
• If you do not adjust the heat setting within 1 minute of selecting the cooking zone,
the cooktop will automatically switch off. In such cases, you will need to restart
the process from step 1.
• You have the flexibility to modify the power level at any point during cooking.
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Operating Your Cooktop
Getting Started with Cooking
For models OCI905TZ & OCI903FTZ
1. Power On
Activate the cooktop by pressing the Power button. Upon activation, a single beep
will sound, and all indicators will briefly display "–" for 1 second before turning off.
This indicates that the cooktop has entered standby mode.
21
2. Preparing the Cooking Surface
Place an induction compatible pan or pot on the desired cooking zone. Please
ensure both the bottom of the pan and the cooktop's surface are clean and dry for
optimal cooking performance.
3. Selecting the Cooking Zone
Touch the Zone Selector button beside the desired cooking zone.
Subsequently, an indicator adjacent to the selected key will start flashing.
4. Choosing the Heat Setting
After selecting the cooking zone, adjust the power level setting by touch and
sliding the Power Level Adjustment Controls. This allows you to set the desired
temperature for cooking.
Note:
• If you do not adjust the heat setting within 1 minute of selecting the cooking zone,
the cooktop will automatically switch off. In such cases, you will need to restart
the process from step 1.
• You have the flexibility to modify the power level at any point during cooking.
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User Manual
Operating Your Cooktop
When Finished Cooking
For models OCI604PPTZ, OCI604TZ & OCI704PPTZ
1. Switching Off Individual Cooking Zones
Touch the Power Level Adjustment Controls "–" next to the desired cooking zone that
you wish to switch off. Keep pressing the "–" button down to "0" on the control for the
specific cooking zone. Ensure that the display indicates "0" to confirm the cooking
zone has been turned off.
Induction Cooktops
2. Turning Off the Entire Cooktop
To shut down the entire cooktop, touch the Power button control.
3. Caution: Hot Surfaces
After cooking, "H" may display, indicating that the cooking zone is too hot to touch.
This symbol will disappear once the surface has cooled to a safe temperature.
Additionally, it can serve as an energy-saving feature; you can use the residual heat
to further heat other pans or continue cooking without additional power usage.
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Operating Your Cooktop
When Finished Cooking
For models OCI905TZ & OCI903FTZ
1. Switching Off Individual Cooking Zones
Touch the Zone Selector button next to the desired cooking zone that you wish to
switch off. Subsequently, an indicator adjacent to the selected key will start flashing.
Touch and slide the Power Level Adjustment Controls down to "0". Ensure that the
display indicates "0" to confirm the cooking zone has been turned off.
23
2. Turning Off the Entire Cooktop
To shut down the entire cooktop, touch the Power button control.
3. Caution: Hot Surfaces
After cooking, "H" may display, indicating that the cooking zone is too hot to touch.
This symbol will disappear once the surface has cooled to a safe temperature.
Additionally, it can serve as an energy-saving feature; you can use the residual heat
to further heat other pans or continue cooking without additional power usage.
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User Manual
Operating Your Cooktop
Utilising the Power Boost Function
For models OCI604PPTZ & OCI704PPTZ
1. Selecting the Cooking Zone
Touch the Power Level Adjustment Controls "+" next to the cooking zone featuring
the boost function (front left cooking zone).
Induction Cooktops
2. Activating Boost Function
Then press and hold the Power Boost button key (B) until the power level display
shows “ P ”.
3. Cancelling the Boost Function
Touch the Power Level Adjustment Controls "–" next to the the zone featuring the
boost function (front left cooking zone) and choose the desired power level.
Note:
• The Boost function operates for a maximum of 5 minutes.
Afterward, the zone will automatically revert to level 9.
• Model OCI604TZ does not support the Power Boost function.
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Induction Cooktops
Operating Your Cooktop
Utilising the Power Boost Function
For models OCI905TZ & OCI903FTZ
1. Selecting the Cooking Zone
Touch the Zone Selector button next to the cooking zone featuring the boost
function (front left cooking zone).
25
2. Activating Boost Function
Then press and hold the Power Boost button key (B) until the power level display
shows “ P ”.
3. Cancelling the Boost Function
Touch and slide the Power Level Adjustment Controls down and choose the desired
power level.
Note:
• The Boost function operates for a maximum of 5 minutes.
Afterward, the zone will automatically revert to level 9.
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User Manual
Operating Your Cooktop
Induction Cooktops
Using the Timer Function
Model OCI604TZ does not support the Timer function.
The Timer function can be used in two ways, either as a minute
minder (kitchen timer), or as a way to automatically turn off
cooking zones after a set period of time. The timer can be set up
to 99 minutes.
Using the Timer as a Minute Minder
NOTE: You can set the minute minder either before or after
adjusting the cooking zone power settings.
For models OCI604PPTZ & OCI704PPTZ
• Ensure the cooktop is powered on and the Zone Selection
is inactive (no blinking ‘–‘ indication).
• Touch the Timer Selector button "+". “00” will appear on the
timer display and the first digit will be blinking.
• Adjust time by touching the Timer Adjustment Controls
"+" & "–" to increase or decrease by 1 minute.
• Press and hold the timer control to adjust time in increments
of 10 minutes.
• Once the time is set, the countdown will start immediately,
and the display will indicate the remaining time.
• When the set time elapses, an alert will sound for
30 seconds, and the timer indicator will display “- -”.
Using the timer to power off one or more
cooking zones
For models OCI604PPTZ & OCI704PPTZ
• Select the desired heating zone by touching its Zone
Selector button.
• Touch the Timer Selector button "+". “00” will appear on the
timer display and the first digit will be blinking.
• Adjust time by touching the Timer Adjustment Controls
"+" & "–" to increase or decrease by 1 minute.
• Press and hold the timer control to adjust time in increments
of 10 minutes.
• Once the time is set, the countdown starts immediately,
showing the remaining time on the display. A red dot on the
power level indication signifies the selected zone.
• Once the time is set, the countdown will start immediately,
and the display will indicate the remaining time.
• When the set time elapses, an alert will sound for 30
seconds, and the timer indicator will display “- -”.
For models OCI905TZ & OCI903FTZ
• Ensure the cooktop is powered on and the zone selection
key is inactive (no blinking ‘–‘ indication).
• Touch the Timer Selector button. “00” will appear on the
timer display and the first digit will be blinking.
• Adjust time for the first digit by touch & sliding the Timer
Adjustment Controls.
• Touch the Timer Adjustment Controls again to set the time
and second digital will be blinking.
• Adjust time for the second digit by touch & sliding the Timer
Adjustment Controls.
• Touch the Timer Adjustment Controls again to set the time.
• When the cooking timer reaches zero, the corresponding
zone will turn off automatically.
NOTE: Other cooking zones will keep operating if they are
turned on previously.
For models OCI905TZ & OCI903FTZ
• Select the desired heating zone by touching its Zone
Selector button.
• Touch the Timer Selector. “00” will appear on the timer
display and the first digit will be blinking.
• Adjust time for the first digit by touch & sliding the Timer
Adjustment Controls.
• Touch the Timer Adjustment Controls again to set the time
and second digital will be blinking.
• Adjust time for the second digit by touch & sliding the Timer
Adjustment Controls.
• Touch the Timer Adjustment Controls again to set the time.
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27
• Once the time is set, the countdown starts immediately,
showing the remaining time on the display. A red dot on the
power level indication signifies the selected zone.
• When the cooking timer reaches zero, the corresponding
zone will turn off automatically.
NOTE: Other cooking zones will keep operating if they are
turned on previously.
Using the timer to power off multiple
cooking zones
• If setting timers for multiple zones, the relevant cooking
zones will display red dots, indicating the activated timers.
The timer display will show the minimum set timer, and the
corresponding zone's dot will blink.
• Upon expiration of a zone's timer, that specific zone will
switch off. The display will then show the new minimum
timer, and the dot of the corresponding zone will flash.
Using the Child Lock Function
To prevent unintended use, such as accidental activation by
children, you can activate the Child Lock feature. When locked,
all controls, except the Power button, will be disabled.
To lock the controls
Touch the Child Lock button ( ). The timer indicator will display
“L o”.
To unlock the controls
• Ensure the cooktop is powered on.
• Press and hold the Child Lock button
• You can now resume using your cooktop.
NOTE: While the cooktop is in lock mode, all controls, except
the Power button, are disabled. In case of an emergency, you can
always turn the cooktop off using the Power button. However,
remember to unlock the cooktop before further operation.
( ) for 3 seconds.
Canceling the Timer:
• Select the heating zone for which you want to cancel the
timer.
• Touch the timer control; the indicator will flash.
• Press the “–” control until the timer shows “00” to cancel the
timer for the selected zone.
Residual Heat Warning
When the cooktop has been operating for some time, there will
be some residual heat. The letter “H” appears to warn you to
keep away from it.
The Auto-off Safety Feature
The cooktop includes a safety feature called auto-off safety.
This activates when a cooking zone is left unintentionally on.
Default shutdown times are outlined in the table below:
Power LevelDefault Operating Time
18
28
38
44
54
64
72
82
92
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User Manual
Operating Your Cooktop
Induction Cooktops
Using the FlexZones
Only for model OCI903FTZ
• This function allows the FlexZone cooking areas to be used
as a single large zone or as two independent zones, adapting
to diverse cooking requirements.
• Comprised of two distinct inductors that can be controlled
separately, activating only the area covered by the cookware
for efficient heating.
• Proper centering of the cookware ensures accurate
detection and even heat distribution.
• It is not recommended to use several zones outside of the
FlexZones at the same time for a single pan.
Using the FlexZone as an single large zone:
• Activate FlexZone Function:
Press both Zone Selector buttons simultaneously to merge
the bridge area into a single large zone.
• An alert will sound, indicating the cooktop has entered
FlexZone selection, and the corresponding indicator will
display flashing.
• Set the desired power level by touch and sliding the
Power Level Adjustment Controls.
Using the Keep Warm function
Only for models OCI905TZ & OCI903FTZ
Activating the Keep Warm Function
• Touch the Zone Selector button next to the cooking zone
featuring the Keep Warm function (front left cooking zone).
• Press the Keep Warm button and the zone indicator will
display “ | ”.
Cancelling the Keep Warm Function
• Touch the Zone Selector button next to the cooking zone
featuring the Keep Warm function (front left cooking zone).
• To cancel the Keep Warm function, touch and Slide Power
Level Adjustment Controls to choose the desired power
level. The cooking zone will return to the level you select.
• Alternatively, select another function control, such as Power
Boost. The cooking zone will revert to your selection.
Using the Start / Pause function
Only for models OCI905TZ & OCI903FTZ
Activating Pause
Cancel Flexible Zone Function
• Touch any of the Zone Selector buttons that are in use to
deactivate the FlexZone function.
For example, if the left FlexZone is in use, press the front left
Zone Selector button.
• The power settings will operate as usual for a standard
cooking area.
• As Two Independent Zones:
Using the FlexZone as two independent zones
To utilise the FlexZone as two separate cooking zones with
varying power settings:
• Touch the individual Zone Selector button for the cooking
zone desired.
• Set the desired power level by touch and sliding the
Power Level Adjustment Controls.
Press the Start / Pause button. All heating zones will cease
operation, displaying “ | | ” on the zone indicators.
Deactivate Pause:
Touch the Start / Pause button again. All cooking zones will
return to their initial settings.
NOTE :
• The Start / Pause function is accessible when one or more
cooking zones are active.
• For your safety, if the Start / Pause function isn't canceled
within 30 minutes, the induction cooking will automatically
switch off.
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Cooking Guidelines
Induction Cooktops
29
WARNING: Frying Caution
Be cautious when frying, especially with Boost mode, as oil and
fats heat up rapidly. At extremely high temperatures, there's a
risk of spontaneous ignition, posing a serious fire hazard.
Cooking Tips
• Reduce the power setting when food reaches boiling point.
• Use a lid to shorten cooking times and conserve energy by
trapping heat.
• Minimise liquid or fat for quicker cooking.
• Initiate cooking at a high setting and lower it once the food is
heated through.
Simmering and Rice Cooking
• Simmering, at around 85˚C, occurs below boiling, preserving
flavours without overcooking. Ideal for soups, stews, eggbased, and flour-thickened sauces.
• Some tasks, like cooking rice, might require a higher
setting than the lowest to ensure proper cooking within the
recommended time.
Stir-Frying Steps
• Choose a induction compatible flat-based wok or a large
frying pan.
• Prepare all ingredients and equipment beforehand for quick
stir-frying. Cook in smaller batches for larger quantities.
• Briefly preheat the pan and add two tablespoons of oil.
• Cook any meat first, set it aside, and keep warm.
• Stir-fry vegetables until hot but still crisp, then reduce the
heat, return the meat, and add the sauce.
• Gently stir to ensure even heating.
• Serve promptly.
Recommended Heat Settings
Power LevelSuitability
• Delicate warming for small amounts
of food
1–2
• Melting chocolate, butter, and foods
that burn quickly
Searing Steak
To cook juicy, flavourful steaks:
• Allow the meat to reach room temperature for 20 minutes
before cooking.
• Preheat a heavy-based frying pan.
• Brush both sides of the steak with oil, then lower it into the
hot pan with a drizzle of oil.
• Turn the steak once during cooking, judging doneness by
firmness. Cooking times vary based on thickness.
• Rest the steak on a warm plate for a few minutes before
serving to enhance tenderness.
3–4
5–6• Pancakes
7–8
9 + Power Boost
• Gentle simmering
• Slow warming
• Reheating
• Rapid simmering
• Cooking rice
• Sauteing
• Cooking pasta
• Stir-frying
• Searing
• Bringing soup to the boil
• Boiling water
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User Manual
Induction Cooktops
Care & Maintenance
Care and Cleaning Guide
Marks, Blemishes or SpotsSolutionWarning
Everyday soiling on glass (fingerprints,
marks, stains left by food or non-sugary
spillovers on the glass).
Boilovers, melts, and hot sugary
spills on the cooktop glass.
1. Switch the power to the cooktop off.
2. Apply a cooktop cleaner while the
glass is still warm (but not hot!)
3. Rinse and wipe dry with a clean cloth
or paper towel.
4. Switch the power to the cooktop
back on.
1. Remove these immediately with a
fish slice, palette knife or razor blade
scraper suitable for ceramic glass
cooktops, but beware of hot cooking
zone surfaces:
2. Switch the power to the cooktop off at
the wall.
3. Hold the blade or utensil at a 30° angle
and scrape the soiling or spill to a cool
area of the cooktop.
4. Clean the soiling or spill up with a dish
cloth or paper towel.
• When the power to the cooktop is
switched off, there will be no ‘hot
surface’ indication but the cooking
zone may still be hot! Take extreme
care.
• Heavy-duty scourers, some nylon
scourers and harsh/abrasive cleaning
agents may scratch the glass. Always
read the label to check if your cleaner
or scourer is suitable.
• Never leave cleaning residue on the
cooktop as it may stain the glass.
• Remove stains left by melts and
sugary food or spillovers as soon
as possible. If left to cool on the
glass, they may be difficult to remove
or even permanently damage the
glass surface.
•
WARNING: Cut hazard
When the safety cover is retracted,
the blade in a scraper is razor-sharp.
Use with extreme care and always
store safely and out of reach of
children.
5. Follow steps 2 to 4 for ‘Everyday
soiling on glass’ above.
Spillovers on the touch controls.1. Switch the power to the cooktop off.
2. Soak up the spill
3. Wipe the touch control area with a
clean damp sponge or cloth.
4. Wipe the area completely dry with a
paper towel.
5. Switch the power to the cooktop
back on.
The cooktop may beep and turn itself
off, and the touch controls may not
function while there is liquid on them.
Make sure you wipe the touch control
area dry before turning the cooktop
back on.
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Troubleshooting
For Minor Faults
ProblemPossible CauseSolution
The cooktop cannot be powered on.
Ensure the cooker is connected to the
power, and is switched on.
No power is going to the cooktop.
Check if there is a power outage in your
home or area. If the problem persists
contact our Support Team for guidance.
The touch controls won’t respond,
or are difficult to operate.
The controls may be locked
Deactivate the Child Lock function.
See page 27.
31
The ceramic glass is being scratched.
Some of my cookware makes crackling or
clicking noises.
There may be a slight film of water on
the controls.
You may be using the tip of your finger
as opposed to the pad when touching
controls.
Rough-edged cookware may have been
used on the cooktop.
Unsuitable cleaning products such as an
abrasive scourer may have been used on
the cooktop.
This may be caused by the construction
of your cookware (Layers of different
metals vibrating differently).
Gently clean and dry the controls
Make sure to use the pad of your finger
rather than the tip.
Use cookware with flat and smooth
bases. See the section ‘Choosing the
right cookware’ on page 19.
See Care & Maintenance on page 30.
This is normal for cookware and does not
indicate a fault.
The induction cooktop makes a low
humming noise when used on a high heat
setting.
Fan noise coming from the cooktop.
This is caused by the technology of
induction cooking.
A cooling fan built into your induction
cooktop has come on to prevent the
electronics from overheating. It may
continue to run even after you’ve turned
the cooktop off.
This is normal, but the noise should
quieten down or disappear completely
when you decrease the heat setting.
This is normal and needs no action.
Do not switch the power to the induction
cooktop off at the wall while the fan is
running.
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User Manual
Induction Cooktops
Troubleshooting
For Minor Faults
ProblemPossible CauseSolution
Pans do not become hot and appears in
the display.
The induction cooktop or a cooking zone
has turned itself off unexpectedly, a tone
sounds and an error code is displayed
(typically alternating with one or two digits
in the cooking timer display).
The induction cooktop cannot detect
the pan because it may not suitable for
induction cooking.
The induction cooktop cannot detect
the pan because it is too small for the
cooking zone or not properly centered
on it.
Technical fault.
Use cookware suitable for induction
cooking. See the section ‘Choosing the
right cookware’ on page 19.
Centre the pan and make sure
that its base matches the size of
the cooking zone.
Please note down the fault code, switch
the power to the cooktop off at the wall,
and contact our After Sales Support
by calling 1300 11 4357 or by emailing
support@residentiagroup.com.au.
Cooktop Fault Codes & Solutions
Fault CodePossible CauseSolution
E2 / E3
E4 / E5
Abnormal supply voltage.
Temperature sensor failure.
Switch the power to the cooktop off at the
wall, and contact our After Sales Support
by calling 1300 11 4357 or by emailing
support@residentiagroup.com.au.
E6 / E9
Bad induction cooktop heat radiation.
E7 / E8
Temperature sensor of the IGBT failure.
For Serious Faults
• Some minor faults can be fixed by referring to the table in
this section, however if an emergency or serious fault occurs,
immediately power off the cooktop and disconnect the
power from the source.
• If a serious fault occurs, DO NOT attempt any repairs
yourself, instead wait for a service agent to do so.
• For assistance or to organise an authorised service agent
contact our After Sales Support by calling 1300 11 4357,
or by emailing support@residentiagroup.com.au.
Please inspect whether power supply is
normal. Power on after the power supply
is normal.
Please restart after the induction cooktop
cools down.
•
NOTE: If a service agent is asked to attend whilst the product
is under warranty and finds that the problem is not the result
of an appliance fault, then you may be liable for the cost of
the call out charge.
• The appliance must be accessible for the service agent to
perform any necessary repair. If your appliance is installed in
such a way that a service agent is concerned that damage
will be caused to the appliance or your kitchen, then they will
not complete a repair.
• Please refer to the Warranty Information to learn more.
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33
Purchase Details
For future reference, please record the following information which can be found
on the rating plate and the date of purchase which can be found on your sales invoice.
Attach your receipt to this page
Store Details
Store Name
Address
Telephone | Purchase Date
Product Details
Model No.
Serial No.
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User Manual
Warranty Information
Induction Cooktops
WARRANTY TERMS AND CONDITIONS
INDUCTION COOKTOPS
This document sets out the terms and conditions of the product
warranties for Residentia Group Appliances. It is an important
document. Please keep it with your proof of purchase documents
in a safe place for future reference should you require service
for your Appliance.
1. In this warranty
(a) ‘acceptable quality’ as referred to in clause 10 of this warranty
has the same meaning referred to in the ACL;
(b) ‘ACL’ means Trade Practices Amendment (Australian
Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group product
purchased by you accompanied by this document;
(d) ‘ASR’ means Residentia Group authorised service
representative;
(e) ‘Residentia Group’ means Residentia Group Pty Ltd
of 165 Barkly Ave, Burnley VIC 3121, ACN 70 600 546 656 in
respect of Appliances purchased in Australia;
(f ) ‘major failure’ as referred to in clause 10 of this warranty
has the same meaning referred to in the ACL and includes
a situation when an Appliance cannot be repaired or it is
uneconomic for Residentia Group, at its discretion, to repair
an Appliance during the Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal, domestic
or household use (i.e. normal single family use)
as set out in the instruction manual, the Appliance
is warranted against manufacturing defects for
36 months, following the date of original purchase
of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not having
purchased the Appliance for re-sale, and ‘your’ has a
corresponding meaning.
2. This warranty only applies to Appliances purchased and
used in Australia and is in addition to (and does not exclude,
restrict, or modify in any way) any non-excludable statutory
warranties in Australia.
3. During the Warranty Period Residentia Group or its ASR
will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these
terms and conditions, repair or replace any parts which it
considers to be defective. Residentia Group or its ASR may
use remanufactured parts to repair your Appliance. You
agree that any replaced Appliances or parts become the
property of Residentia Group. This warranty does not apply
to light globes, batteries, seals, filters or similar perishable
parts.
4. Parts and Appliances not supplied by Residentia Group
are not covered by this warranty.
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Induction Cooktops
35
5. You will bear the cost of transportation, travel and delivery of
the Appliance to and from Residentia Group or its ASR. If you
reside outside of the service area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and from
Residentia Group or its ASR, in all instances, unless the
Appliance is transported by Residentia Group or its ASR,
the Appliance is transported at the owner’s cost and risk
while in transit to and from Residentia Group or its ASR.
6. Proof of purchase is required before you can make a claim
under this warranty.
7. You may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts or
workmanship. Residentia Group is not liable in the following
situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect
power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional instructions
supplied with the Appliance;
(b) the Appliance is modified without authority from Residentia
Group in writing;
(c) the Appliance’s serial number or warranty seal has been
removed or defaced;
(d) the Appliance was serviced or repaired by anyone other than
Residentia Group, an authorised repairer or ASR.
8. This warranty, the contract to which it relates and the
relationship between you and Residentia Group are governed
by the law applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia Group excludes
all warranties and liabilities (other than as contained in this
document) including liability for any loss or damage whether
direct or indirect arising from your purchase, use or non use
of the Appliance.
10. For Appliances and services provided by Residentia
Group in Australia, the Appliances come with a guarantee
by Residentia Group that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also
entitled to have the Appliance repaired or replaced if the
Appliance fails to be of acceptable quality and the failure
does not amount to a major failure. The benefits to you
given by this warranty are in addition to your other rights
and remedies under a law in relation to the Appliances or
services to which the warranty relates.
11. At all times during the Warranty Period, Residentia Group
shall, at its discretion, determine whether repair, replacement
or refund will apply if an Appliance has a valid warranty claim
applicable to it.
12. Missing parts are not covered by warranty. Residentia Group
reserves the right to assess each request for missing parts
in a case by case basis. Any parts that are not reported
missing in the first week after purchase will not provide free
of charge.
13. To enquire about claiming under this warranty, please follow
these steps:
(a) carefully check the operating instructions, user manual and
the terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim, Residentia
Group and its ASR may exchange information in relation
to you, in order to enable Residentia Group to meet its
obligations under this warranty.
—
IMPORTANT
Before calling for service, please ensure
the steps in point 13 have been followed.
CONTACT SERVICE
�300 �� HELP (4357)
support@residentiagroup.com.au
The Australian Consumer Law requires
the inclusion of the following statement
with this warranty:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Page 36
EST. 1981
Designed to Enhance
Omega is proudly owned in Australia
by Residentia Group Pty. Ltd.
@residentia.group
www.residentia.group
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