Installation + User Manual
OBOC6011M
Compact Combi
Designed to Enhance
ES T. �98�
Microwave Oven
60cm
V1.2 0524
omegaappliances.com.au
02
User Manual Combi Microwave Oven
Contents
03
04
08
10
14
19
20
22
23
Welcome
Safety Information
Your Combi Microwave Oven
Operating Instructions
Cooking Guidelines
Cookware Guidelines
Installation Instructions
Cleaning & Maintenance
Troubleshooting
24
26
Purchase Details
Warranty Information
User ManualDesigned to Enhance Combi Microwave Oven
Welcome
03
Residentia Group
Office 165 Barkly Avenue Burnley
Victoria Australia 3121
ACN 70 600 546 656
Online residentia.group
omegaappliances.com.au
Post PO BOX 5177 Burnley
Victoria Australia 3121
Phone 1300 11 4357
Email support@residentia.group
Congratulations on purchasing
your Compact Combi Microwave Oven!
Omega appliances are proudly owned, distributed, designed and engineered
in Australia by Residentia Group Pty Ltd.
Please refer to the warranty chapter at the rear of this manual for information
regarding your product’s parts and labour warranty, or visit us online at:
→ www.residentiagroup.com.au
Here at Residentia Group, we are customer obsessed and our Support Team are
there to ensure you get the most out of your appliance. Should you want to learn
more about your unit, and importantly, taking care of the appliance, our Support Team
are here to help. You can use our online Support Centre at any time by visiting:
→ www.support.residentiagroup.com.au
Or you can contact us by dialling: 1300 11 HELP (4357)
It is important that you read through the following user manual thoroughly, in order
to familiarise yourself with the installation and operation requirements of your
appliance, and to ensure optimum performance.
Again, thank you for choosing an Omega appliance and we look forward to being
of service to you.
Kind Regards,
The Residentia Team
Customer Care
At Residentia Group, we strongly encourage the use of authentic spare parts to guarantee the best results. When contacting our spare
parts team through 1300 11 HELP, or by emailing parts@residentiagroup.com.au, please ensure that you have the model and serial
numbers on hand, which are found on your appliances’ rating plate.
04
User Manual Combi Microwave Oven
Safety Information
Important Safety Instructions
Read Carefully and Keep for Future Reference
Read this manual thoroughly before first use, even if you
are familiar with this type of product. The safety precautions
enclosed herein reduce the risk of fire, electric shock and injury
when correctly adhered to. Make sure you understand
all instructions and warnings.
Keep the manual in a safe place for future reference, along with
the completed warranty card and purchase receipt. If you sell
or transfer ownership of this product, pass on these instructions
to the new owner.
Always follow basic safety precautions and accident prevention
measures when using an electrical appliance. The following
statements you will see in this booklet have these meanings:
WARNING: Indicating information concerning your personal
safety.
CAUTION: Indicating information on how to avoid damaging
the appliance or cabinetry.
IMP OR TANT: Indicating tips and information about use of the
appliance.
Before Using Your Appliance
This manual explains the proper use of your new Omega
Combi Microwave Oven. Please read this manual carefully before
using the product. This manual should be kept in a safe place for
handy reference.
This Combi Microwave Oven is a domestic appliance which has
been manufactured and tested to comply with Australian and
New Zealand Standards.
This Combi Microwave Oven must only be installed in
accordance with the instructions provided. Incorrect installation
may cause harm to persons, damage property and void the
product’s warranty.
Read the following carefully to avoid damage or injury.
IMP OR TANT: Check for any damage or marks. If you find the
appliance is damaged or marked, you must report it within 7 days
if you wish to claim for damage/ marks under the manufacturer’s
warranty. This does not affect your statutory rights.
Safety Instructions
• Before the installation and use of the appliance, carefully read
the supplied instructions.
Usage Conditions and Restrictions
• Domestic use only: This appliance is intended for indoor
household use only. It is not intended for commercial, industrial
or outdoor use. It is not intended for use in a recreational vehicle.
• Purpose: Do not use this appliance for anything other than its
intended purpose. Other uses are not recommended and may
cause fire, electric shock or personal injury.
• Attachments: The use of attachments is not recommended
by the appliance manufacturer and distributor as they may be
hazardous.
• Improper use: Damage due to improper use, or repairs made
by unqualified personnel will void your warranty. We assume
no liability for any eventual damages caused by misuse of the
product or non-compliance with these instructions.
• The manufacturer is not responsible if an incorrect installation
and use causes injuries and damages.
• Always keep the instructions with your appliance for future
reference.
• Do not use the microwave unless you are wearing something on
your feet. Do not touch the microwave with wet or damp hands
or feet.
• Some parts of appliance may keep its heat for a long time; it
is required to wait for it to cool down before touching onto the
points that are exposed to the heat directly.
• If you will not use the appliance for a long time, it is advised to
turn the plug off.
WARNING: To prevent any damages to your and others’ life or
property, you have to follow the safety notes.
WARNING: Caution, risk of fire!
User ManualDesigned to Enhance Combi Microwave Oven
Safety Information
05
Avoiding Microwave Energy Exposure
Safety is a top priority when using your microwave oven.
Take note of these precautions to ensure safe operation:
• Always operate the microwave oven with the door securely
closed. Using it with the door open can expose you to harmful
microwave energy. Don't attempt to bypass or modify the
safety features.
• Keep the microwave's front panel and door clear of any objects.
Avoid allowing dirt or residue to accumulate on the sealing
surfaces.
• Avoid using a damaged microwave, especially if:
a) The door is bent.
b) The hinges or latches are broken or loose.
c) There's damage to the door seals or sealing surfaces.
• Only an authorised technician should make any adjustments
or repairs to the appliance. Avoid trying to repair the appliance
yourself for your safety.
• Please contact 1300 11 HELP (4357) to arrange an authorised
technician.
Before Installation
• Remove all the packaging.
• Do not install or use a damaged appliance.
• Always move the appliance cautiously. Do not use the machine
door to lift the appliance.
• A height clearance of a minimum of 4 mm is necessary above
the top surface of the microwave.
• When the microwave is first switched on, it may give off
an unpleasant smell. It should be heated to the maximum
temperature for long enough to burn off any oily residues left
during the manufacturing process.
• During the first time use, it is completely normal that the
oven will show slight signs of smoke and unpleasant odours.
Please wait for the smell to clear before putting food into the
microwave.
• Please use this product under the open environment.
• The appliance and its accessible parts become hot during use.
Care should be taken to avoid touching heating elements.
Children & Vulnerable People Safety
WARNING: Risk of suffocation, injury or permanent disability.
This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction for the operation of the
appliance by a person who is responsible for their safety.
• Do not let children play with the appliance.
• Keep all packaging away from children.
• Keep all detergents away from children.
• Keep children and pets away from the appliance door when
it is open.
• Do not allow children to go near the microwave when it is
operating, especially when the grill is on.
• Cleaning and user maintenance shall not be made by children
without supervision.
• If the surface is cracked, switch off the appliance to avoid the
possibility of electric shock.
• The means for disconnection must be incorporated in the fixed
wiring in accordance with the wiring specifications.
• An all-pole disconnection means must be incorporated in the
fixed wiring in accordance with the wiring rules.
• Never obstruct vents provided for ventilation and heat dispersal
• The appliance must be installed by an authorised technician
and put into use. The manufacturer is not responsible for any
damage that might be caused by defective placement, and
installation by unauthorised personnel.
• Please contact 1300 11 HELP (4357) to arrange an authorised
technician.
• The Rating Plate with the technical data, serial number and
mark is in a visible position on the microwave door frame.
The Rating Plate should never be removed.
06
User Manual Combi Microwave Oven
Safety Information
Electrical Connection
CAUTION: Risk of fire and electrical shock!
• The appliance must be earthed in compliance with electrical
system safety regulations.
• Make sure that the electrical information on the rating plate
agrees with the power supply. If not, contact an electrician.
• Always use a correctly installed shockproof socket.
• Do not use any multi-plug adapters or extension cables.
• Connect the mains plug to the mains socket only at the end of
the installation. Make sure that there is access to the mains plug
after the installation. Do not connect the appliance plug with a
power connection board.
• Do not pull the mains cable to disconnect the appliance.
Always pull the mains plug.
• Do not touch the mains cable or the mains plug with
wet hands.
• If a socket and plug connection is used, check that they are of
the same type. Do not use reducers, adapters or junctions since
they cause overheating or burns. The AC power supply must be
220-240V, 50Hz, with a minimum 16A distribution line fuse, or a
minimum 16A distribution circuit breaker.
• The appliances are not intended to be operated by means
of an external timer or separate remote control system.
WARNING: Liquids and other foods must not be heated in
•
sealed containers since they are liable to explode.
• WARNING: If the door or door seals are damaged, the
microwave must not be operated until it has been repaired by an
authorised technician.
•
WARNING: It is hazardous for anyone other than an authorised
technician to carry out any service or repair operation that
involves the removal of a cover which gives protection against
exposure to microwave energy.
• Only use utensils that are suitable for use in microwave ovens.
• When heating food in plastic or paper containers, keep an eye
on the microwave due to the possibility of ignition.
• If smoke is observed, switch off or unplug the appliance and
keep the door closed in order to stifle any flames.
• Microwave heating of beverages can result in delayed eruptive
boiling, therefore care must be taken when handling the
container.
• The contents of feeding bottles and baby food jars shall
be stirred or shaken and the temperature checked before
consumption, in order to avoid burns.
WARNING: If the supply cord is damaged, it must be replaced
by the manufacturer or its service agent or similarly qualified
person in order to avoid a hazard.
WARNING: All electrical work must be done in accordance
with local and national electrical codes as applicable and
should be undertaken by licenced and qualified persons only.
Failure to follow these instructions can result in death, fire or
electrical shock.
Appliance Use
WARNING: Risk of fire, explosion, electric shock or damage
to the appliance.
• Use this appliance in a household only.
• Do not change the specification of this appliance.
• Do not sit or stand on the open door.
• Please do not close the appliance door with excessive force
• When the door of appliance is open do not leave anything on it,
you may unbalance your appliance or break the door.
• Eggs in their shell and whole hard-boiled eggs should not be
heated in microwave ovens since they may explode, even after
microwave heating has ended.
• Do not cover or obstruct the ventilation openings.
• Do not keep any inflammable object inside the oven as it may
burn if the oven is switched on.
• Do not use the oven as a pantry.
•
WARNING: Danger of explosion! Do not pour spirits
(e.g. brandy, whisky, schnapps, etc.) over hot food.
• Accessories such as wire racks and trays, etc. get hot in the
cooking space. Always wear protective gloves or use oven
clothes.
• To avoid being burnt, always use oven gloves for handling dishes
and containers and touching the oven.
User ManualDesigned to Enhance Combi Microwave Oven
Safety Information
07
• Do not lean on the opened oven door. This may damage
the oven, especially in the hinge zone. The door can bear a
maximum weight of 8 kg.
• The racks can bear a maximum load of 8 kg. To avoid damaging
the oven, do not exceed this load.
Care & Cleaning
Failure to maintain the microwave in a clean condition could lead
to deterioration of the surface that could adversely affect the life
of the appliance and possibly result in a hazardous situation.
CAUTION: Risk of injury or damage to the oven.
• Before maintenance, deactivate the appliance and disconnect
the mains plug.
• Do not use a steam cleaner on the appliance.
• Clean the appliance with a moist soft cloth. Only use neutral
detergents. Do not use abrasive products, abrasive cleaning
pads, solvents or metal objects.
• Do not use harsh abrasive cleaners or sharp metal scrapers to
clean the oven door glass since they can scratch the surface,
which may result in shattering of the glass.
• The microwave should be cleaned regularly and any food
deposits removed.
Disposal of the Appliance
• Disconnect the appliance from the mains supply.
• Cut off the mains cable and discard it.
• Remove the door catch to prevent children and pets to get
closed in the appliance.
• Old appliances should not simply be disposed of with normal
household waste and should be delivered to a collection and
recycling centre for electric and electronic equipment. A symbol
shown on the product, the instruction manual or the packaging
shows that it is suitable for recycling.
• The packaging is designed to protect the appliance from
damage during transportation. The packaging materials are
environmentally friendly and should be recycled. Recycling
the packaging can reduce the use of raw materials in the
manufacturing process and the amount of waste in landfill sites
• Packaging materials of the product are manufactured
from recyclable materials in accordance with our National
Environment Regulations. Do not dispose of the packaging
materials together with the domestic or other wastes. Take them
to the packaging material collection points designated by the
local authorities.
Unpacking
• During transportation, protective packaging was used to protect
the appliance against any damage. After unpacking, please
dispose of all elements of packaging in a way that
will not cause damage to the environment.
• All materials used for packaging the appliance are
environmentally friendly; they are 100% recyclable and
are marked with the appropriate symbol.
CAUTION: During unpacking, the packaging materials
(polythene bags, polystyrene pieces, etc.) should be kept out
of reach of children.
• Materials used inside the appliance are recyclable and are
labelled with information concerning this. By recycling materials
or other parts from used devices you are making a significant
contribution to the protection of our environment.
• Information on appropriate disposal centres for used devices
can be provided by your local authority.
Declaration of Compliance
When you have unpacked the oven, make sure that it has not
been damaged in any way. If you have any doubts at all, do
not use it; contact an authorised service agent. Keep packing
materials such as plastic bags, polystyrene, or nails out of the
reach of children because these are dangerous to children.
08
User Manual Combi Microwave Oven
Your Combi Microwave Oven
MODEL: OBOC6011M
Key
A. Control Panel
B. Door Handle
C. Door
D. Touch Control Programmable Timer
The Controls
A
B
C
D
5
1 63 84 92 7
Key
1. Power Button*
2. Cooking Time Button†
3. Function Button‡
* Wake from Standby & Cancel † Cooking Time, Delay Start ‡ Power, Weight & Defrost Type
Note: The diagrams in this user manual are for explanatory purposes only. Your appliance may appear differently.
4. Clock Button
5. LED Screen
6. Child Lock Button
7. Minus / Decrease Button
8. Plus / Increase Button
9. Start / Pause Button
User ManualDesigned to Enhance Combi Microwave Oven
Your Combi Microwave Oven
Parts and Accessories
Your Combi Microwave Oven comes
with the following accessories:
A. Turntable Plate (×1)
The Turntable Plate, crafted from durable glass, facilitates
even heating by rotating within the microwave, ensuring
uniform exposure of food to the microwave's energy.
09
A
B. Turntable Ring (×1)
Its purpose is to support and guide the movement of the
plate while keeping it centered within the microwave cavity.
* User Manual (×1)
* Quick Start Guide (×1)
* Not pictured, also available online: www.omegaapliances.com.au
Icon Definition
Microwave
Microwave power quickly
heats food using
electromagnetic waves.
Grill
The grill function employs
a top heating element for
browning and crisping.
B
Convection
The convection function
circulates hot air, ensuring
even cooking and browning.
Microwave & Grill
Both quick heating with
electromagnetic waves and
efficient browning or grilling.
Microwave & Convection
Microwave power with the
even circulation of hot air, for
efficient cooking and baking
Operational Time
The cooking duration time is
to be set.
Clock
Time countdown is operating.
Grill & Convection
Browning with top element
and even cooking through
hot air circulation.
Delay Start Time
Set a specific time to
automatically start cooking.
Child Lock
Child lock function is activated.
Microwave, Grill & Convection
A versatile trio combining
quick heating, efficient
browning, and even cooking.
Microwave Power
Microwave Power is in use.
Showroom / Demo Mode
For display purposes only.
Defrost
Frozen food is safely and
gradually thawed preventing
uneven cooking.
Temperature
The range of temperature
is 100°C to 230 °C
10
User Manual Combi Microwave Oven
Operating Instructions
First Use
IMP OR TANT: The first time you use your appliance, we
recommend you heat the appliance on Grill & Convection for a
long enough time to burn off any oily residues left during the
manufacturing process, which might contaminate foods with
unpleasant smells. Then, turn off the microwave oven and open
the door and let the room air in to ventilate.
Condensation
In case too much condensation produced on the inner glass of
the microwave door and inside the cavity, don’t leave cooked
food in the microwave for long.
Using Your Combi Microwave Oven
This oven has a digital display with a 24 hour clock and 8 control
buttons. When the power is connected, the LED screen displays
‘000’ flashing, indicating that the time needs to be set.
Setting the time when power is first connected
1. To set the hour time, press the Decrease / Increase
adjustment buttons ( + or - ) to advance forward or backward
until the correct hour time is displayed. Press the Clock
button (
that the hour time has been set.
) and the hour time will stop flashing, indicating
Selecting a function
Wake the microwave oven from the Standby mode by touching
the Power button (
Function Selection mode. Suggested settings will be displayed
on the screen (microwave power, weight, etc.).
) for 1 second. The appliance will now be in
Microwave Function
After selecting this function, the indicators
will be illuminated on screen along with "0100" and "1000W".
Press the Cooking Time button ( ) to set the cooking time.
When the preset time is flashing, press the Decrease / Increase
adjustment buttons ( + or - ) to adjust the cooking time.
NOTE: The Maximum time is 9000 (The first 30 minutes is 100%
power, and the rest 60 minutes is 80%).
Press the Function button ( ) to set the microwave power.
When the preset power is flashing, press the Decrease / Increase
adjustment buttons ( + or - ) microwave power.
NOTE: Microwave power: 1000/800/600/400/200/0W
Press the Start / Pause Button (
time will count down. The symbol of Microwave
flashing on the display.
) to start cooking, and cooking
, and
will be
2. To set the minute time, press the Decrease / Increase
adjustment buttons ( + or - ) to advance forward or backward
until the correct minute time is displayed.
3. Press the Clock button (
indicating that the time has been set. The LED screen should
now be displaying the correct time of day and your appliance
is now ready for use.
NOTE: When the appliance is in standby mode and the clock
is displayed on screen, press the Clock button (
seconds until the current time flashes on the screen, and new
time could be set using the steps above.
Clock Display
When the appliance is in standby mode, press the Clock button
(
) and clock will display on the screen. Press the Clock
button (
) again to hide the clock from the screen display.
) and the time will stop flashing,
) for three
Microwave power table
Power Display
High 1000W
Mid-High 800W
Middle 600W
Mid-Low 400W
Low 200W
Cool 0W
User ManualDesigned to Enhance Combi Microwave Oven
Operating Instructions
11
Grill Function
After selecting this function, the indicators and will be
illuminated on screen along with "1500".
Press the Cooking Time button ( ) to set the cooking time.
When the preset time is flashing, press the Decrease / Increase
adjustment buttons ( + or - ) to adjust the cooking time.
NOTE: The Maximum time is 9000.
Press the Start / Pause Button (
time will count down. The symbol of Grill
the display.
) to start cooking, and cooking
will be flashing on
Convection Function
After selecting this function, the indicators , and
will be illuminated on screen along with "0500" and "110°C".
Press the Cooking Time button ( ) to set the cooking time.
When the preset time is flashing 0500, press the Decrease /
Increase adjustment buttons ( + or - ) to adjust the cooking time.
Microwave & Convection Function
After selecting this function, the indicators , and
will be illuminated on screen along with "1000" and "400W".
Press the Cooking Time button ( ) to set the cooking time.
When the preset time is flashing, press the Decrease / Increase
adjustment buttons ( + or - ) to adjust the cooking time.
Press the Function button (
When the preset microwave power 400 is flashing, press the
Decrease / Increase adjustment buttons ( + or - ) microwave
power.
Press the Function button (
When the preset temperature 110 is flashing, press the Decrease
/ Increase adjustment buttons ( + or - ) microwave power.
Press the Start / Pause Button (
time will count down. The symbol of Microwave & Convection
will be flashing on the display.
NOTE: The Maximum time is 9000.
) to set the microwave power.
) again to set the temperature.
) to start cooking, and cooking
Press the Function button (
preset temperature 110 is flashing, press the Decrease / Increase
adjustment buttons ( + or - ) microwave power.
Press the Start / Pause Button (
time will count down. The symbol of Convection
temperature
NOTE: The Maximum time is 9000. The temperature range is
110°C to 230°C.
will be flashing on the display.
) to set the temperature. When the
) to start cooking, and cooking
and
Grill & Convection Function
After selecting this function, the indicators , and
will be illuminated on screen along with "0500" and "110°C".
Press the Cooking Time button ( ) to set the cooking time.
When the preset time is flashing, press the Decrease / Increase
adjustment buttons ( + or - ) to adjust the cooking time.
Press the Function button (
preset temperature 110 is flashing, press the Decrease / Increase
adjustment buttons ( + or - ) microwave power.
) to set the temperature. When the
Microwave, Grill & Convection Function
After selecting this function, the indicators , and
will be illuminated on screen along with "0500" and "400W".
Press the Cooking Time button ( ) to set the cooking time.
When the preset time is flashing, press the Decrease / Increase
adjustment buttons ( + or - ) to adjust the cooking time.
Press the Function button (
When the preset microwave power 400 is flashing, press the
Decrease / Increase adjustment buttons ( + or - ) microwave
power.
Press the Function button (
When the preset temperature 110 is flashing, press the Decrease
/ Increase adjustment buttons ( + or - ) microwave power.
Press the Start / Pause Button (
cooking time will count down. The symbol of Microwave, Grill
& Convection
NOTE: The Maximum time is 9000. The 3 microwave power
levels are 600W, 400W and 200W.
will be flashing on the display.
) to set the microwave power.
) again to set the temperature.
) to start cooking, and
Press the Start / Pause Button (
time will count down. The symbol of Grill & Convection
temperature
NOTE: The Maximum time is 9000. The temperature range is
110°C to 230°C.
will be flashing on the display.
) to start cooking, and cooking
and
12
User Manual Combi Microwave Oven
Operating Instructions
Microwave & Grill Function
After selecting this function, the indicators , and
will be illuminated on screen along with "0500" and "400W".
Press the Cooking Time button ( ) to set the cooking time.
When the preset time is flashing, press the Decrease / Increase
adjustment buttons ( + or - ) to adjust the cooking time.
Press the Function button (
When the preset power 400 is flashing, press the Decrease /
Increase adjustment buttons ( + or - ) microwave power.
Press the Start / Pause Button (
time will count down. The symbol of Microwave & Grill
be flashing on the display.
NOTE: The Maximum time is 9000. The 3 microwave power
levels are 600W, 400W and 200W.
The combination of a microwave and grill is perfect for quickly
cooking and browning foods after cooking. Additionally, you can
grill and cook items covered with cheese using this appliance.
Both the microwave and the grill operate simultaneously, with
the microwave handling the cooking, and the grill taking care of
toasting.
Before placing any dish in the microwave oven, ensure that it
is suitable for microwave use. Utilise only dishes or containers
designed for microwave use. For the combined function, the
chosen dish should be appropriate for both microwave and grill
use; refer to the section on types of cookware for guidance.
It's important to note that the provided figures are indicative and
may vary based on factors such as the initial state, temperature,
moisture, and type of food. If the allotted time is insufficient to
achieve the desired browning, place the food under the grill for
an additional 5 or 10 minutes.
Take into account the recommended standing times and
remember to turn meat pieces, unless otherwise indicated. When
cooking, use the turntable plate unless specified otherwise. The
values provided in the tables are applicable when the oven cavity
is cold, eliminating the need for pre-heating.
) to set the microwave power.
) to start cooking, and cooking
will
Defrost Function
After selecting this function, the indicators and will be
illuminated on screen along with "1000".
Press the Cooking Time button ( ) to set the cooking time.
When the preset time is flashing, press the Decrease / Increase
adjustment buttons ( + or - ) to adjust the cooking time.
NOTE: The Maximum time is 9000.
Press the Start / Pause Button (
time will count down. The symbol of Defrost
on the display.
During the defrosting process, the appliance will pause once the
time reaches the halfway point. A reminder will be given with
three beeps every 30 seconds.
The Defrost symbol
will appear on the screen, flashing.
Open the door, turn the food over, close the door, and press the
Start / Pause Button (
will cease flashing, and the word "turn"
) to resume the defrosting process.
) to start cooking, and cooking
will be flashing
Delayed Start Time Function
After setting the cooking time, press the Cooking Time button
(
) again to establish a delayed start time.
The Delayed Start Time symbol
displays the current time (with the hour flashing). Use the the
Decrease / Increase adjustment buttons ( + or - ) to set the
delayed start time in hours.
Press the Cooking Time button (
will start flashing. Use the the Decrease / Increase adjustment
buttons ( + or - ) to set the delayed start time in minutes.
Press the Start / Pause Button (
time setting. If you press Start / Pause (
will start operating directly.
While the appliance is in standby mode, the screen alternates
between displaying the delayed start time and the current time.
To cancel the selected function, press the Power button (
1 second.
lights up, and the screen
) again, and the minutes
) to confirm the delayed start
) again, the appliance
) for
User ManualDesigned to Enhance Combi Microwave Oven
Operating Instructions
13
Pausing the Cooking Process
You can pausethe cooking process at any point by pressing the
Start / Pause Button (
when the appliance stops suddenly, the screen will continue to
display the remaining operating time. During this pause, you
have the option to:
• Turn or stir the food to ensure even cooking.
• Adjust process parameters.
• Cancel the process by pressing the Power button (
for 1 second.
To resume the process, close the door and press the
Start / Pause Button (
Modifying The Parameters
You can only modify operating parameters (such as time, weight,
power, etc.) when the cooking process has been paused.
Follow these steps:
• After pressing the Power button (
mode, the appliance will switch to the function menu.
• Use the Cooking Time button (
Increase adjustment buttons ( + or - ) to set the cooking time.
• Press the Function button ( ) to switch to Power Setting
Mode.
• Press the Start / Pause Button ( ) to continue the cooking
process.
) or by opening the appliance door. Even
)
).
) for 1 second under standby
) and the Decrease /
Showroom / Demo Mode
In Showroom / Demo Mode, the appliance appears functional,
but heating elements have no power.
While in standby mode, simultaneously press the Power button
(
) and Clock button (
on the screen.
Next, press an adjustment button ( + or - ) once to enter
demonstration mode. To exit demonstration mode, press an
adjustment button ( + or - ) again. After configuring, press the
Clock button (
NOTE: The Showroom / Demo Mode is designed for sales
purposes; for regular use, it is recommended to turn off the
display mode. Therefore, setting this function is optional.
In display mode, the symbol
Start / Pause Button (
) to return to standby mode.
) until the words “OFF SHO” appear
illuminates after pressing the
), regardless of the chosen function.
Child Lock
Ensure a secure cooking environment with the Child Lock safety
function, offering peace of mind while using the appliance.
Locking
In standby mode or during operation, press the Child Lock
button (
Lock symbol
Unlocking
Press the Child Lock button ( ) for 3 seconds. The appliance
will unlock accompanied by a beep sound. The the Child Lock
symbol
) for 3 seconds. The appliance will lock and the Child
illuminates accompanied by a beep sound.
will disappear.
End Cooking and Cancel Program
Upon completion of the cooking process, you will hear three
beeps, and the screen will display the word 'End'. The beeps will
repeat every 30 seconds for five minutes until the door is opened
or (
) is pressed. The oven will then revert to the OFF setting.
During the program setting or while the oven is in operation,
press the Power button (
placing it in standby mode.
) for 1 second to stop the appliance,
The Cooling Fan System
The appliance features a built-in cooling system that activates
upon the initiation of any cooking function.
During operation, the fans produce a standard airflow that
emanates above the door and may persist for a brief period even
after the appliance is powered off.
14
User Manual Combi Microwave Oven
Operating Instructions
Door Interlock Switch
The indicator light is illuminated when the door interlock switch
is either disconnected or not fully closed. While it is possible
to set parameters in this state, initiating the microwave is not
permitted.
When the Start / Pause Button (
interlock switch is not connected or improperly closed, the
screen will show "door." After 3 seconds, it will revert to the
setting interface.
Cavity Light
The appliance light is activated under the following conditions:
• During operation, excluding the pause mode.
• When the oven door is opened while in standby status.
• If the oven door is left open, the cavity light will automatically
turn off after 10 minutes.
) is pressed and the door
Cooking Guidelines
Microwave Cooking
WARNING: Read the section ‘Safety Precautions’ before cooking
with your microwave.
Follow these recommendations when cooking with microwave:
• Ensure that containers or dishes used are microwave-safe
(refer to the Cookware Guidelines section).
• Peel foods with skin or peel (e.g., apples, tomatoes, potatoes,
sausages) before heating to prevent bursting.
• Cut food into smaller pieces before starting the preparation.
• When cooking foods with low moisture content (e.g., defrosting
bread, making popcorn), set the appropriate cooking time to
prevent burning.
• Monitor the cooking process closely to avoid damage to the
appliance and containers.
• Avoid heating foods with excessive oil (frying) in the microwave.
• Arrange multiple containers uniformly on the turntable plate.
• Do not seal plastic bags with metal clips; use plastic clips and
poke holes for steam release.
• Ensure foods reach a minimum temperature of 70°C during
heating or cooking.
• Expect steam on the oven door window during cooking; this is
normal, especially in lower room temperatures.
• Clean any condensation after cooking.
• Use containers with wide openings when heating liquids to
facilitate steam evaporation.
Prepare foods according to instructions and adhere to specified
cooking times and power levels in the provided tables.
Note: Given figures in this manual are indicative and may vary
based on initial state, temperature, moisture, and food type.
Adjust cooking times and power levels as needed for different
situations and food characteristics.
Depending on the food's specifics, you may need to modify
cooking times or power levels accordingly.
User ManualDesigned to Enhance Combi Microwave Oven
Cooking Guidelines
When cooking with microwave, consider the following guidelines:
• The cooking time increases with the greater amount of food. Remember that doubling the quantity results in doubling the time,
while halving the quantity reduces the time by half.
• Cooking time is influenced by temperature; lower temperatures require longer cooking times.
• Foods with a higher liquid content heat up more quickly.
• For uniform cooking, distribute food evenly on the turntable. Placing denser foods on the outer part of the plate and less dense ones
in the center allows for simultaneous heating of different types of food.
• You have the flexibility to open the oven door at any time. When opened, the oven automatically switches off, and microwave operation
resumes only when you close the door and press the start key.
• Using a cover over food reduces cooking time; however, ensure the cover has vents to prevent extreme pressure buildup.
15
Microwaving Vegetables Guidelines
Food Weight Water Power Time Standing Time
Cauliflower
Cut into slices,
covered well.
Broccoli
Cut into slices,
covered well.
Mushroom
Cut into slices,
covered well.
Peas and carrots
Cut into slices or
cubes, covered well.
Frozen carrots
Cut into slices or
cubes, covered well.
Potatoes
Peeled and cut
into a uniformed
size, covered well.
Frozen Cabbage
Covered well.
500g 100ml 800W 9–11 minutes 2–3 minutes
300g 50ml 800W 6–8 minutes 2–3 minutes
250g 25ml 800W 6–8 minutes 2–3 minutes
300g 100ml 800W 7–9 minutes 2–3 minutes
250g 25ml 800W 8–10 minutes 2–3 minutes
250g 25ml 800W 5–7 minutes 2–3 minutes
300g 100ml 800W 6–8 minutes 2–3 minutes
NOTE: Cooking times are approximate and may vary according to personal taste.
16
User Manual Combi Microwave Oven
Cooking Guidelines
Microwave & Grill Guidelines
Food Weight Dish Power Time Standing Time
Pasta topped
with cheese
Potatoes topped
with cheese
Lasagne ~800g Low dish 600W 15–20 minutes 3–5 minutes
500g Low dish 400W 12–17 minutes 3–5 minutes
800g Low dish 600W 20–22 minutes 3–5 minutes
Grilled cream
cheese
2 Fresh Chicken
Legs (Grilled)
Chicken ~1000g Low and wide dish 400W 35–40 minutes 3–5 minutes
Onion Soup topped
with cheese
NOTE: Cooking times are approximate and may vary according to personal taste.
~500g Low dish 400W 18–20 minutes 3–5 minutes
200g each Low dish 400W 10–15 minutes 3–5 minutes
2 × 200g bowls Soup bowls 400W 2–4 minutes 3–5 minutes
Microwave Defrosting
General Defrosting Instructions:
• Use only microwave-appropriate dishes for defrosting.
• The defrost function, based on weight, is designed for raw food;
refer to the provided guideline tables.
• Place poultry on an upturned plate to allow meat juices to run
off easily.
• Wrap bread in a napkin to prevent it from becoming too dry.
• Defrosting time is influenced by food quantity and thickness.
Evenly distribute food in the container when freezing to facilitate
defrosting.
• Distribute food well, and for delicate items, you can use
aluminium foil. Avoid contact between the foil and the oven
cavity to prevent electrical arcing.
• Turn over thick food portions several times during
the defrosting process.
• Evenly distribute frozen food as narrow and thick portions
defrost more quickly than thicker and broader parts.
• Fat-rich foods like butter, cheese, and cream should not be
completely defrosted; if kept at room temperature, they'll
be ready in minutes. Mix any ice pieces in ultra-frozen cream
before serving.
• Remove frozen food from its packaging and discard metal
twist-tags. For containers used in the freezer and microwave,
remove the lid. Otherwise, use microwave-safe containers.
• Discard liquids resulting from defrosting, especially from poultry,
and prevent contact with other foods.
• Consider standing time after using the defrosting function
until the food is completely defrosted.
• During the defrosting process, turn over food when the
microwave oven alarms and displays "turn."
User ManualDesigned to Enhance Combi Microwave Oven
Cooking Guidelines
Defrosting Guidelines
Food Weight Defrost Time Standing Time Turnover Frequency
Meat
(Beef, Pork, Veal)
Beef Stew 500g
Minced Meat 100g
Sausages 200g
Poultry 250g
Fish Fillets 200g 4–5 minutes 5–10 minutes 1 time
100g
200g
500g
1000g
1500g
2000g
1000g
500g
500g
1000g
2–3 minutes
4–5 minutes
10–12 minutes
21–23 minutes
32–34 minutes
43–45 minutes
8–10 minutes
17–19 minutes
2–4 minutes
10–14 minutes
4–6 minutes
9–12 minutes
5–6 minutes
20–24 minutes
5–10 minutes
5–10 minutes
10–15 minutes
20–30 minutes
20–30 minutes
25–35 minutes
10–15 minutes
20–30 minutes
10–15 minutes
20–30 minutes
10–15 minutes
15–20 minutes
5–10 minutes
20–30 minutes
1 time
1 time
2 times
2 times
2 times
3 times
2 times
3 times
2 times
3 times
2 times
3 times
1 time
2 times
17
Trou t 250g 5–6 minutes 5–10 minutes 1 time
Prawn 100g
500g
Fruit 200g
300g
500g
Butter 250g 8–10 minutes 10–15 minutes —
Cheese 250g 6–8 minutes 10–15 minutes —
Cream 250g 7–8 minutes 10–15 minutes —
NOTE: Cooking times are approximate and may vary according to personal taste.
2–3 minutes
8–11 minutes
4–5 minutes
8–9 minutes
11–14 minutes
5–10 minutes
15–20 minutes
5–10 minutes
10–15 minutes
10–20 minutes
1 time
2 times
1 time
1 time
2 times
18
User Manual Combi Microwave Oven
Cooking Guidelines
Cooking with the Grill
Grill Cooking Guidelines for Optimal Results
To enhance your baking experience, utilize the provided rack.
Ensure proper placement of the rack to avoid contact with the
metal surface of the oven cavity, preventing any potential danger
of electric arcing that may harm the oven.
IMP OR TANT:
• During the initial use of the grill, expect some smoke and
odour. This is normal and results from residual oil from the
manufacturing process.
•
CAUTION: The glass on the oven door can become hot during
operation. Keep children at a safe distance to prevent burns.
• For extended grill usage, it's typical for the elements to
temporarily switch off due to the safety thermostat.
This is a safety feature.
• Pay attention to the suitability of containers used for grilling
or cooking. Verify that they are microwave-safe. Refer to the
section on types of cookware for guidance.
• When using the grill, it's normal for some fat splashes to
reach the elements and burn. This does not indicate any
operational fault.
• After completing your cooking, ensure the interior and
accessories are cleaned thoroughly to prevent cooking residues
from becoming encrusted.
• Follow these guidelines to make the most of your grill while
prioritising safety and maintenance.
Grill Guidelines
Food Quantity Time Instructions
Bass 800g 18–24 minutes Lightly spread with butter. At halfway point, carefully turn the
fish and evenly spread seasoning on the other side.
Sardines
and Gurnard
Sausages 6-8 Pieces 22–26 minutes At halfway point, carefully turn the sausages.
6–8 Fish 18–24 minutes Lightly spread with butter. At halfway point, carefully turn the
fish and evenly spread seasoning on the other side.
Frozen Hamburgers 3 Pieces 18–20 minutes —
Spare Rib
(~3cm thick)
Toast 4 Pieces 2–3 minutes Monitor the toasting progress until the desired level
Toasted Sandwiches 2 5–10 minutes Monitor the toasting progress until the desired level
NOTE: Cooking times are approximate and may vary according to personal taste.
400g 25–30 minutes Baste at halfway point and turn the item for even cooking.
of crispiness is achieved.
of crispiness is achieved.
Heating Pizza Advice
• Pre-heating the browning plate is not required for pizza cooking.
• Directly place the pizza on the browning plate.
• Position the browning plate at the center of the glass turntable
in the microwave oven.
WARNING: The cavity wall and the browning plate can become
very hot. Avoid touching heating elements, cavity walls, or the
browning plate. Use oven gloves to prevent burns; their usage is
strongly recommended.
User ManualDesigned to Enhance Combi Microwave Oven
Cookware Guidelines
19
Microwave Function
• For the microwave function, note that glass, china, clay, plastic,
and paper can be used as containers. Metal pans, dishes, or
containers with metal parts or decorations cannot be used in
the microwave. Glassware and clay with metallic decoration or
content (e.g., lead crystal) cannot be used for a microwave oven.
• The ideal material for a microwave oven is glass, refractory china
or clay, or heat-resistant plastic. Very thin, fragile glass or china
should only be used for a short period (e.g., heating). Always
wear oven gloves to handle hot food.
• To test cookware, put the item in the oven for 20 seconds
at maximum microwave power. After 20 seconds, take the
cookware out immediately. It is suitable to use if it is cold or just
slightly warm. However, it is not suitable for a microwave oven if
it heats up a lot or causes electric arcing.
Grilling
• In the case of the grill function, the cookware should be resistant
to a temperature of at least 300°C.
• Plastic dishes are not suitable for the grill function.
Aluminium Containers and Foil
Pre-cooked food in aluminium containers or in aluminium foil can
be put in the microwave if the following aspects are respected:
• Be aware of manufacturer’s recommendations written on the
external packaging.
• The aluminium containers cannot be more than 3 cm high or
come in contact with the cavity walls (minimum distance 3 cm).
Any aluminium lid or top should be removed.
• The cooking time is longer because the microwaves only
permeate into food from the top. If you have any doubts, it is
best to use only dishes suitable for microwave use.
• Important: aluminium foil cannot come into contact with the
cavity walls since this may cause electrical arcing.
Lids
• We recommend you use glass or plastic lids or cling film:
• In case of excessive evaporation (mainly during very long
cooking times)
Combination Functions
In the combination functions (microwave & conventional heating
elements), the cookware used should be suitable for microwave
and grill.
• Cooking time is shorter
• The aroma is preserved
• The lid should have holes or openings so that no pressure is
produced. Plastic bags should be opened. Baby feeding bottles
or jars with baby food and similar containers can only be heated
without tops/lids on, otherwise, they may burst.
20
User Manual Combi Microwave Oven
Installation Instructions
Before Installation
The inside of the appliance should be cleaned to remove all
manufacturing residues. For further information about cleaning,
refer to the Cleaning & Maintenance section.
Open the oven door and take out all the accessories and remove
the packing material.
Make sure that the oven is not damaged by any way. Check that
the oven door closes correctly and the inside of the door and
front oven panel are not damaged.
Do Not Use The Oven
• If the power cable or plug is damaged.
• If the oven does not function correctly or has been damaged
or dropped.
• Place the oven on a flat and stable surface.
• Avoid installing the oven near heat sources, radios, or
televisions.
• During installation, make sure that the power cable does not
come into contact with any moisture or objects with sharp
edges and the back of the oven. High temperature can damage
the cable.
WARNING: After the oven is installed you should make sure you
can access the plug.
Fitting the Oven Into the Kitchen Unit
• Fit the oven into the space provided in the kitchen unit in an
upright cupboard. Fix the oven in position by screwing into
place, using the four fixing holes in the frame. To locate the
fixing holes, open the oven door and look inside. To allow
adequate ventilation, the measurements and distances adhered
to when fixing the oven.
•
IMP OR TANT: If the oven is to work properly, the kitchen
housing must be suitable. The panels of the kitchen unit that
are next to the oven must be made of a heat resistant material.
Ensure that the glues of units that are made of veneered wood
can withstand temperatures of at least 120°C. Plastics or glues
that cannot withstand such temperatures will melt and deform
the unit.
• Once the oven has been lodged inside the unit, electrical parts
must be completely insulated; this is a legal safety requirement.
All guards must be firmly fixed into place so that it is impossible
to remove them without using special tools. Remove the back
of the kitchen unit to ensure that an adequate current of air can
circulate around the oven.
• The panels of the adjacent cabinets must be made of
heat-resistant material. In particular, cabinets with a veneer
exterior must be assembled with glues which can withstand
temperatures of up to 100°C.
C
E
After Installation
Ensure that:
• The oven door can open fully without making contact with the
cabinet sides, doors/panels or other obstruction; I.e. ensuring
adequate clearances
• The oven is not sealed into the cabinetry with silicone or glue.
This makes future servicing difficult. Residentia Group will not
cover the costs of removing the oven, or of damage caused by
this removal
• The power supply cable does not touch any hot metal parts
• The isolating switch is easily accessible to the customer with the
oven installed
• Ensure that all packaging elements have been removed from
within the oven before operation
D
B
Dimensions (mm)
A 594
B 455
C 536
F
A
D 21
E 542
F 444
User ManualDesigned to Enhance Combi Microwave Oven
18
455
9
4
Installation Instructions
21
Installation of the Combi Microwave Oven
In order to ensure that the built-in appliance functions properly,
the cabinet containing it must be appropriate. The figure below
gives the dimensions of the cut-out for needed for a wall cabinet
unit installation.
WARNING: Do not use the door handle as a point to bear force
when installing or removing the oven.
D
Ventilation
In order to ensure adequate ventilation, the back panel of the
cabinet unit must be removed. There must be an aperture of at
least 100×560mm at the rear.
2
500cm
Fastening the oven
To fasten the oven to the cabinet, open the door of the oven
H
W
Minimum inside cavity (mm)
W 558–565
I
I 21
and attach it by inserting the 4 wooden screws into the 4 holes
located on the perimeter of the frame.
J
D Min. 550
H 448–452
J 100
22
User Manual Combi Microwave Oven
Cleaning & Maintenance
Prior to Cleaning Your Appliance
Before undertaking any cleaning procedures, disconnect
the appliance from the electricity supply by unplugging it or
switching off the oven's power circuit.
WARNING: Never use a jet of steam to clean the inside of the
appliance.
WARNING: Regularly clean the appliance, removing all food
remains to prevent deterioration of the microwave's surface,
which may impact its working life and safety.
WARNING: The appliance should not be operated without the
turntable assembly.
Daily Cleaning Routine
When caring for stainless steel surfaces, use only designated
products. Pour the cleaning product onto a damp cloth, wipe the
surface, rinse thoroughly, and dry with a soft cloth.
Food Stains or Spills
Avoid metal scouring pads or sharp scrapers. Use non-abrasive
products with wooden or plastic utensils, rinse thoroughly, and
then dry.
Cleaning the Cavity Ceiling
• If the oven ceiling is dirty, wait until the grill has cooled before
any cleaning.
• Avoid abrasive cleaning products or sharp objects.
• Do not remove the mica cover to prevent any risk.
• The glass lamp cover is located on the oven ceiling and can be
removed easily for cleaning. For this you just need to unscrew it
and clean it with water and dishwashing liquid
Rinse of Door Seal and Front Panel
Rinse residues from the door seal and front panel promptly.
Use non-abrasive detergent and avoid rough cleaning tools.
Cleaning the Accessories
• Clean accessories after each use. Soak if very dirty, then use a
brush and sponge.
• Accessories are dishwasher-safe.
• Ensure the turntable plate and support are clean before
operating the oven.
Cleaning Stainless Steel
To maintain stainless steel, clean it regularly using specific
products without abrasives or chlorine-based acids.
Cleaning the Oven Cavity
• After each use, clean the inner cavity with a damp cloth.
• For tougher baked on grease, grime & food stains, please use a
non-aggressive cleaning product. Avoid oven sprays or abrasive
cleaners.
• Ensure the door and oven front are clean. Do not let water enter
the ventilation holes.
• Regularly remove the turntable plate and support for cleaning,
especially after liquid spillage.
• For a very dirty oven cavity, place a cup of water on the turntable
and run the microwave for 2-3 minutes at maximum power.
Steam will soften dirt for easy cleaning.
• Do not switch on the oven unless the turntable plate and the
support are in place.
Bulb Replacement
WARNING: We recommend the bulb replacement to be
performed by a authorised service agent.
To replace your oven cavity’s light bulb, follow this guide:
• Disconnect the power plug from the power supply or disconnect
power from the mains outlet or switch off the circuit breaker of
the unit’s mains outlet.
• Unscrew the glass lamp cover by turning it counter-clockwise
(note, it may be stiff) and replace the bulb with a new one of the
same type.
• Remove the lamp and replace with a lamp resistant to high
temperatures (300°C) with the following characteristics:
– Voltage: 230V
– Wattage: 25W
• Replace the glass cover and reconnect the power to the oven.
User ManualDesigned to Enhance Combi Microwave Oven
Troubleshooting
For Minor Faults
Problem Solution
No Time i s displayed
when in Standby mode
No Response after Pressing any Button Check if the safety child lock is activated.
Oven Doesn’t Work Ensure the power plug is securely connected.
Strange Noise During Operation Check for any metal objects inside the oven causing arcing.
The time can be displayed or hidden by touching the Clock button (
Verify the oven is properly powered.
Confirm the oven door is closed tightly.
Ensure nothing is caught between the door and front panel of the cavity.
23
) symbol.
Ensure cookware are not accidentally touching the inner walls of the oven.
Verify that baking equipment is securely in place.
Oven Can't Heat or Heats Slowly Check for accidental usage of metal vessels.
Other Faults To organise an authorised service agent, please contact our After Sales Support by
calling 1300 11 4357, or by emailing support@residentiagroup.com.au
For Serious Faults
Some minor faults can be fixed by referring to the table above,
however if an emergency or serious fault occurs, immediately set
all controls to their off positions and disconnect the power from
the source.
If a serious fault occurs, DO NOT attempt to repair the oven
yourself, instead wait for a service agent to do so.
For assistance or to organise an authorised service agent
contact our After Sales Support by calling 1300 11 4357, or by
emailing support@residentiagroup.com.au.
Please note that if a service agent is asked to attend whilst the
product is under warranty and finds that the problem is not the
result of an appliance fault, then you may be liable for the cost
of the call out charge.
The appliance must be accessible for the service agent to
perform any necessary repair. If your appliance is installed in
such a way that a service agent is concerned that damage will
be caused to the appliance or your kitchen, then they will not
complete a repair.
Please refer to the Warranty Information to learn more.
24
User Manual Combi Microwave Oven
Purchase Details
For future reference, please record the following information which can be found
on the rating plate and the date of purchase which can be found on your sales invoice.
Store Details
Store Name
Address
Telephone | Purchase Date
Product Details
Model No.
Serial No.
User ManualDesigned to Enhance Combi Microwave Oven
Attach your receipt to this page
25
26
User Manual Combi Microwave Oven
Warranty Information
WARRANTY TERMS AND CONDITIONS
COMBI MICROWAVE OVENS
This document sets out the terms and conditions of the product
warranties for Residentia Group Appliances. It is an important
document. Please keep it with your proof of purchase documents
in a safe place for future reference should you require service
for your Appliance.
1. In this warranty
(a) ‘acceptable quality’ as referred to in clause 10 of this warranty
has the same meaning referred to in the ACL;
(b) ‘ACL’ means Trade Practices Amendment (Australian
Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Residentia Group product
purchased by you accompanied by this document;
(d) ‘ASR’ means Residentia Group authorised service
representative;
(e) ‘Residentia Group’ means Residentia Group Pty Ltd
of 165 Barkly Ave, Burnley VIC 3121, ACN 70 600 546 656
in respect of Appliances purchased in Australia;
(f ) ‘major failure’ as referred to in clause 10 of this warranty
has the same meaning referred to in the ACL and includes
a situation when an Appliance cannot be repaired or it is
uneconomic for Residentia Group, at its discretion, to repair
an Appliance during the Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal, domestic
or household use (i.e. normal single family use)
as set out in the instruction manual, the Appliance
is warranted against manufacturing defects for
36 months, following the date of original purchase
of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not having
purchased the Appliance for re-sale, and ‘your’ has a
corresponding meaning.
2. This warranty only applies to Appliances purchased and
used in Australia and is in addition to (and does not exclude,
restrict, or modify in any way) any non-excludable statutory
warranties in Australia.
3. During the Warranty Period Residentia Group or its ASR
will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these
terms and conditions, repair or replace any parts which it
considers to be defective. Residentia Group or its ASR may
use remanufactured parts to repair your Appliance. You
agree that any replaced Appliances or parts become the
property of Residentia Group. This warranty does not apply
to light globes, batteries, seals, filters or similar perishable
parts.
4. Parts and Appliances not supplied by Residentia Group
are not covered by this warranty.
User ManualDesigned to Enhance Combi Microwave Oven
Warranty Information
27
5. You will bear the cost of transportation, travel and delivery of
the Appliance to and from Residentia Group or its ASR. If you
reside outside of the service area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and from
Residentia Group or its ASR, in all instances, unless the
Appliance is transported by Residentia Group or its ASR,
the Appliance is transported at the owner’s cost and risk
while in transit to and from Residentia Group or its ASR.
6. Proof of purchase is required before you can make a claim
under this warranty.
7. You may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts or
workmanship. Residentia Group is not liable in the following
situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect
power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional instructions
supplied with the Appliance;
(b) the Appliance is modified without authority from Residentia
Group in writing;
(c) the Appliance’s serial number or warranty seal has been
removed or defaced;
(d) the Appliance was serviced or repaired by anyone other than
Residentia Group, an authorised repairer or ASR.
8. This warranty, the contract to which it relates and the
relationship between you and Residentia Group are governed
by the law applicable where the Appliance was purchased.
9. To the extent permitted by law, Residentia Group excludes
all warranties and liabilities (other than as contained in this
document) including liability for any loss or damage whether
direct or indirect arising from your purchase, use or non use
of the Appliance.
10. For Appliances and services provided by Residentia
Group in Australia, the Appliances come with a guarantee
by Residentia Group that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also
entitled to have the Appliance repaired or replaced if the
Appliance fails to be of acceptable quality and the failure
does not amount to a major failure. The benefits to you
given by this warranty are in addition to your other rights
and remedies under a law in relation to the Appliances or
services to which the warranty relates.
11. At all times during the Warranty Period, Residentia Group
shall, at its discretion, determine whether repair, replacement
or refund will apply if an Appliance has a valid warranty claim
applicable to it.
12. Missing parts are not covered by warranty. Residentia Group
reserves the right to assess each request for missing parts
in a case by case basis. Any parts that are not reported
missing in the first week after purchase will not provide free
of charge.
13. To enquire about claiming under this warranty, please follow
these steps:
(a) carefully check the operating instructions, user manual and
the terms of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim, Residentia
Group and its ASR may exchange information in relation
to you, in order to enable Residentia Group to meet its
obligations under this warranty.
IMP OR TANT
Before calling for service, please ensure that the steps in point 13
have been followed.
Contact Service: Please call 1300 11 HELP (4357)
The Australian Consumer Law requires
the inclusion of the following statement with
this warranty:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
EST. 1981
Designed to Enhance
Omega is proudly owned in Australia
by Residentia Group Pty. Ltd.
@residentia.group
www.residentia.group
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