Omega HE-XT105 User guide

Page 1
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HE-XT105
12 Digital DC Inputs,
12 Digital DC Outputs,
2 Analog Inputs Including
T/C & RTD (High Resolution),
2 Analog Outputs
Page 2
Servicing North America:
U.S.A.: Omega Engineering, Inc., One Omega Drive, P.O. Box 4047
ISO 9001 Certified Stamford, CT 06907-0047 USA
Toll Free: 1-800-826-6342 TEL: (203) 359-1660 FAX: (203) 359-7700 e-mail: [email protected]
Canada: 976 Bergar
Laval (Quebec), Canada H7L 5A1 Toll-Free: 1-800-826-6342 TEL: (514) 856-6928 FAX: (514) 856-6886 e-mail: [email protected]
For immediate technical or application assistance:
U.S.A. and Canada: Sales Service: 1-800-826-6342/1-800-TC-OMEGA
®
Customer Service: 1-800-622-2378/1-800-622-BEST
®
Engineering Service: 1-800-872-9436/1-800-USA-WHEN
®
Mexico: En Español: 001 (203) 359-7803 FAX: (001) 203-359-7807
Servicing Europe:
Benelux: Managed by the United Kingdom Office
Toll-Free: 0800 099 3344 TEL: +31 20 347 21 21 FAX: +31 20 643 46 43 e-mail: [email protected]
Czech Republic: Frystatska 184
733 01 Karviná, Czech Republic Toll-Free: 0800-1-66342 TEL: +420-59-6311899 FAX: +420-59-6311114 e-mail: [email protected]
France: Managed by the United Kingdom Office
Toll-Free: 0800 466 342 TEL: +33 (0) 161 37 29 00 FAX: +33 (0) 130 57 54 27 e-mail: [email protected]
Germany/Austria: Daimlerstrasse 26
D-75392 Deckenpfronn, Germany Toll-Free: 0 800 6397678 TEL: +49 (0) 7059 9398-0 FAX: +49 (0) 7056 9398-29 e-mail: [email protected]
United Kingdom: OMEGA Engineering Ltd.
ISO 9001 Certified One Omega Drive, River Bend Technology Centre, Northbank
Irlam, Manchester M44 5BD England Toll-Free: 0800-488-488 TEL: +44 (0)161 777-6611 FAX: +44 (0)161 777-6622 e-mail: [email protected]
OMEGAnet®Online Service Internet e-mail
It is the policy of OMEGA Engineering, Inc. to comply with all worldwide safety and EMC/EMI regulations that apply. OMEGA is constantly pursuing certification of its products to the European New Approach Directives. OMEGA will add the CE mark to every appropriate device upon certification.
The information contained in this document is believed to be correct, but OMEGA accepts no liability for any errors it contains, and reserves the right to alter specifications without notice. WARNING: These products are not designed for use in, and should not be used for, human applications.
Page 3
1 Specifications
Inputs per Module 12 including 4 configurable HSC inputs Outputs per Module 12 including 2 configurable PWM outputs
Input Impedance
Input Current Positive Logic Negative Logic A 5.0 tniop rep tnerruC tuptuO .xaM
Upper Threshold 0.8 mA -1.6 mA suounitnoC A 4 tnerruC latoT .xaM
Lower Threshold 0.3 mA -2.1 mA CDV 03 egatloV ylppuS tuptuO .xaM
HSC Max. Switching Rate
Input Ranges
(Selectable)
Safe input voltage range
Nominal Resolution
Input Impedance
(Clamped @ -0.5 VDC to
12 VDC)
%AI full scale
Open Thermocouple
Detect Current
Digital DC Inputs Digital DC Outputs
eludoM rep snommoC 1 eludoM rep snommoC 1
10 kΩ
10 kHz Totalizer/Pulse, Edges 5 kHz Frequency/Pulse, Width
2.5 kHz Quadrature
Analog Inputs, High Resolution
0 - 10 VDC
0 – 20 mA 4 – 20 mA
100mV
and J, K, N, T, E, R, S, B Thermocouples
10 V, 20 mA, 100 mV: 32,000 counts full scale.
PT100 RTD,
10 VDC: -0.5 V to +15 V
20 mA: -0.5 V to +6 V
RTD / T/C: ±24 VDC
10V, 20mA, 100mV: 14 Bits
RTD, Thermocouple: 16 Bits
Current Mode:
100 Ω, 35mA Max. Continuous
Voltage Mode:
500 kΩ, 35mA Max. Continuous Max Thermocouple Error
RTD / T/C: 20 counts / °C
Output Characteristics Current Sourcing (Positive Logic)
B / R / S
E
T
J
K / N
(After Warm Up Time of One Hour)
Conversion Speed, Both Channels
atloV .xaM etulosbA .xaM CDV 53 egatloV .xaM etulosbA .xaM CDV 82 eg
gatloV ylppuS tuptuO muminiM CDV 8 dlohserhT reppU xaM CDV 01 e
detaR ta porD egatloV .xaM CDV 3 dlohserhT rewoL niM CDV 52.0 tnerruC
daoL .niM sm 1 esnopseR FFO ot NO None
2912°F to 32.0°F (1600°C to 0°C)
1652°F to -328°F (900°C to -200°C)
752.0°F to -400.0°F (400°C to -240° C)
1382.0°F to -346.0°F (750°C to -210°C)
2498.0°F to -400°F (1370°C to -240°C)
Max. Error at 25°C
(*excluding zero)
Converted
lennahC rep emiT noisrevnoC Am 53 tnerruC-revO .xaM
tnerruC noitaticxE DTR An 05
10V, 20mA, 100mV: 30 Times/Second
RTD, Thermocouple: 7.5 Times/Second
uoS epyT tuptuO CDV 42 / CDV 21 egnaR egatloV tupnI rcing / 10 K Pull-Down
tiucriC trohS noitcetorP tuptuO
ep Am 056 tnerruC hsurnI .xaM sm 1 esnopseR NO ot FFO r channel
sm 1 esnopseR NO ot FFO sm 1 esnopseR FFO ot NO
egnaR erutarepmeT elpuocomrehT 2 slennahC fo rebmuN
V01± egnaR edoM nommoC elpuocomrehT
*4-20 mA ±0.10%* *0-20 mA ±0.10%* *0-10 VDC ±0.10%*
RTD (PT100) ±1.0 °C
0-100 mV ±0.05%
±0.2% (±0.3% below -100°C)
10V, 20mA, 100mV: 16.7mS
RTD, Thermocouple: 66.7mS
250 µA
amgiS atleD epyT retrevnoC
Analog Outputs General Specifications
2 slennahC fo rebmuN
Output Ranges
Update rate Once per PLC scan Operating Temperature
Minimum 10 V load
Maximum 20 mA load
Analog Outputs;
Output Points Required
Maximum Error at 25°C (excluding
Additional error for temperatures
__________________________________________________________________________________________________________________________________________________________________
zero)
other than 25°C
0-10 VDC,
0-20 mA
1 kΩ
500 Ω
0.1%
0.01% / °C
Note: Highest usable frequency for PWM output is 65 KHz
Page 1 of 4
Required Power
(Steady State)
erutarepmeT egarotS
gniretliF 2
epyT lanimreT
Weight 12.5 oz. (354.36)
CE
UL
1-128 scan digital running average filter
130 mA @ 24 VDC
CDV 42 @ sm 1 rof A 03 )hsurnI( rewoP deriuqeR
- 01 egnaR rewoP yramirP stiB 21 noituloseR lanimoN 30 VDC
-10° to 60° Celsius
°041 ot 41
15Hz hash (noise) filter
,epyT wercS
If you requ ire a Compliance Table:
)C°06 ot 01-( F
1-888-556-6342
gnisnednoc-noN %59 ot 5 ytidimuH evitaleR
elbavomeR mm 5
C02 ta htnoM/setuniM neveS -/+ ycaruccA kcolC
Page 4
2 Panel Cut-Out and Dimensions
001XLE036
J3
Wiring Specifications
Analog In Settings
10V/20mA
Memory Slot
001XLE029-R2
Jumper
NET 1
DIP
1
8
Note: Max. panel thickness: 5 mm.
Note: The tolerance to meet NEMA standards is
3.622 [92mm]
± 0.005" (0.1 mm).
3.622 [92mm]
001XLE002
4 Wiring and Jumpers
Wire according to the type of inputs / outputs used and select the appropriate jumper
option. Use Copper Conductors in Field Wiring Only, 60/75° C
Location of I/O jumpers (JP)
For I/O wiring (discrete), use the following wire type or
•
equivalent: Belden 9918, 18 AW G (0.8 mm
•
For shielded Analog I/O wiring, use the following wire
type or equivalent: Belden 8441, 18 AW G (0.8 mm
•
For CAN wiring, use the following wire type or
equivalent: Belden 3084, 24 AWG (0.2 mm
larger.
2
) or larger.
2
) or larger.
2
and wiring connectors
(J1 – J3).
JP1
) or
JP2
JP3
J1 J2
JP4
3 Ports / Connectors / Cables
Note: The case of the XLt is black, but for clarity, it is shown in a lighter gray color.
Switch
MJ2
(RS-232 / RS-485)
MJ1
(RS-232 / RS-485)
J1
I/O
Jumper
To Remove Back Cover:
Unscrew 4 screws located on
the back of the unit.
Remove Cover.
I/O Jumpers (Not Shown): I/O Jumpers (JP) are located
internally. To access, remove back cover of unit.
Wiring Connectors (J1 – J3), I/O Jumpers (JP1 – JP4), and External Jumpers (RS-485) are described in the Wiring and
Jumpers section of this document.
001ACC009
Do not
when replacing the back cover.
Power
CAUTION:
over tighten screws
(CsCAN)
Uses Removable Memory for data logging, screen captures,
J2
program loading and recipes.
I/O
Horner Part No.: HE-MC1
Serial Communications:
MJ1: (RS-232 / RS-485) Use for
Cscape programming and
MJ2: (RS-232 / RS-485) Use for
Memory Slot:
Application-Defined
Communications.
App
lication-Defin
Communications.
ed
Positive Logic vs. Negative Logic Wiring
The XLe can be wired for Positive Logic inputs or
12-24VDC
Negative Logic inputs.
I1
0V
0V
Positive Logic In Negative Logic In
4.1 I/O Jumpers Settings (JP1 – JP4)
Note: The Cscape Module Setup configuration must match
the selected I/O
JP4
ANALOG OUTPUT SETTING
VOLTAGE OR CURRENT
CURRENT
(20mA)
AQ2 AQ1 AQ2 AQ1
Default
Note: When using JP4 (output) or JP2 / JP3 (inputs), each channel can be independently configured. For example, JP2 can be configured for 10 V and JP3 can be configured as an RTD.
JP1 Digital DC Inputs
Positive Logic
Default
Negative Logic
(JP) jum
VOLTAGE
(10V)
per settings.
I1
AI1 AI2
JP2
JP2 J P3
JP2 JP3
MA1/V1 MA2/V2
001XLE030
T/C/100mV
T1 T2
RTD (PT100)
T1 T2
Default
JP3
Pin MJ1 Pins MJ2 Pins
Signal Direction Signal Direction
TXD OUT TXD OUT
8
RXD IN RXD IN
7
0 V Ground 0 V Ground
Power Connector
Power Up:
Connect to Earth Ground.
Apply 10 - 30 VDC.
Screen lights up.
Torque rating 4.5 – 7 Lb-In
(0.50 – 0.78 N-m)
__________________________________________________________________________________________________________________________________________________________________
CAN Connector
Use the CAN Connector when
using CsCAN network.
Torque Rating 4.5 – 7 Lb-In
(0.50 – 0.78 N-m)
Serial
Communications:
MJ1 and MJ2
(RS-232 / RS-485)
Page 2 of 4
6
+5 60mA OUT +5 60mA OUT
5*
RTS OUT TX- OUT
4
CTS IN TX+ OUT
3
RX- / TX- IN / OUT TX-/RX- IN
2
RX+ / TX+ IN / OUT TX+/RX+ IN
1
* +5Vdc 60mA Max
Page 5
4.2 External DIP Switch Settings (or Jumpers Settings)
LOAD
LOAD
8
J2 Black
As seen when looki
ng at the top of the XLt unit: Refer to
1
5 I/O Register Map
The External DIP Switches are used for termination of the RS-485 ports. The XLt is shipped un-terminated.
To terminate, select one of the jumpers shipped with the product and insert it based upon the option that is desired or, select the switch and configure based upon the option that is desired.
Section 3 for the location of the External Jumpers.
DIPSW3: FACTORY USE ONLY (tiny bootloader firmware downloading). NOT TO BE USED FOR NORMAL OCS OPERATION.
DIPSW2: MJ2 Termination (default – none)
DIPSW1: MJ1 Termination (default – none)
001XLE03 7-R1
Registers Description
%I1 to %I24 Digital Inputs
%I32 Output Fault
%I25 to %I31 Reserved
%Q1 to %Q16 Digital outputs
%Q17 Clear HSC1 accumulator to 0
%Q18
Totalizer: Clear HSC2
Quadrature 1-2: Accumulator 1
Reset to max – 1
%Q19 Clear HSC3 Accumulator to 0
%Q20
Totalizer: Clear HSC4
Quadrature 3-4: Accumulator 3
Reset to max – 1
%Q21 to %Q32 Reserved
%AI1 to %AI4 Analog inputs
4.3 Wiring Examples
Note: The wiring examples show Positive Logic input wiring.
J1
Orange
I1 IN1 I2 IN2 I3 IN3 I4 IN4 I5 IN5 I6 IN6 I7 IN7 I8 IN8
H1
H2
H3
H4
NC
NC
0V Ground
J3
Orange
T1+
T1-
T2+
T2-
AQ1
AQ2
0V Ground
MA1 20 mA IN1
V1 10 V IN1 0V Ground
MA2 20 mA IN2
V2 10 V IN2 0V Ground
__________________________________________________________________________________________________________________________________________________________________
Name
12-24
VDC
HSC1 /
IN9
HSC2 /
IN10
HSC3 /
IN11
HSC4 /
IN12
No
Connect
No
Connect
Name
T/C / RTD IN1+ /
100 mV+
T/C / RTD IN1- /
100 mV-
T/C / RTD IN2+ /
100 mV+
T/C / RTD IN2- /
100 mV-
10 V / 20 mA
OUT1
0 V / 20 mA
OUT2
J1 Orange
Positive Logic
Digital In
H1
H2
H3
H4
NC
NC
0V
001XLE007
I1
I2
I3
I4
I5
I6
I7
I8
J2
Black
Name
0V Ground
V+* V+*
NC
No
Connect Q12 OUT12 Q11 OUT11 Q10 OUT10
Q9 OUT9 Q8 OUT8 Q7 OUT7 Q6 OUT6 Q5 OUT5 Q4 OUT4 Q3 OUT3
Q2
Q1
Sourcing Outputs
Analog In / Analog Out
OUT2 / PWM2 OUT1 / PWM1
V+* Supply for
J3 Orange
Positive Logic
Digital Outputs
10 - 30VDC
Note: A total of 2 Analog Inputs can be used (T/C, RTD, mV, mA, and V).
Thermocouple In
RTD In
mV In
100mV+
100mV-
Note: Loop Power (LOOP PWR) requirements are determined by the transmitter specification.
T1+
T1-
T1+
T1-
0V
T1+
T1-
0V
LOOP PWR
Note: Be sure to wire 0 V to V1 as shown for proper operation.
0 -10 V Analog Out
10VDC
4 - 20 mA Analog Out
20mA
0 – 10 V Analog In
0-10VDC
20 mA Analog In
20mA
NC
Page 3 of 4
LOAD
LOAD
LOAD
LOAD
LOAD
LOAD
LOAD
LOAD
LOAD
LOAD
AQ1
0V
AQ1
0V
V+
NC
Q12
Q11
Q10
Q9
Q8
Q7
Q6
Q5
Q4
Q3
Q2
Q1
001XLE00
0V
MA1
V1
0V
MA1
V1
0V
%AI5, %AI6 HSC1 Accumulator %AI7, %AI8 HSC2 Accumulator
%AI9, %AI10 HSC3 Accumulator
%AI11, %AI12 HSC4 Accumulator
%AQ1, %AQ2 PWM1 Duty Cycle %AQ3, %AQ4 PWM2 Duty Cycle %AQ5, %AQ6 PWM Prescale %AQ7, %AQ8 PWM Period
%AQ9 to %AQ14 Analog outputs
Note: Not all XLe units contain the I/O listed in this table.
Registers PWM HSC Stepper
%AQ1
%AQ2
%AQ3
%AQ4 %AQ5
%AQ6
%AQ7 %AQ8
PWM1 Duty
Cycle
(32 bit)
PWM2 Duty
Cycle
(32 bit)
PWM
Prescale
(32 bit)
PWM Period
(32 bit)
HSC1
Preset
Value
HSC2
Preset
Value
Start
Frequency
Run
Frequency
Accel Count
(32 bit)
Run Count
(32 bit)
Decel Count
(32 bit)
%Q1 Run
%I31
6 MJ2 Pinouts in Full and Half Duplex Modes
8
8
1
Pin MJ2 Pins
Signal Direction
TXD OUT
8
RXD IN
7
0 V Ground
6
+5 60mA OUT
5*
TX- OUT
4
TX+ OUT
3
RX- IN
2
RX+ IN
1
* +5Vdc 60mA Max
Pin MJ2 Pins
Signal Direction
TXD OUT
8
RXD IN
7
0 V Ground
6
+5 60mA OUT
5*
TX- OUT
4
TX+ OUT
3
TX-/RX- IN/OUT
2
TX+/RX+ IN/OUT
1
Error
Full Duplex
Half Duplex
enoD/ydaeR 03I%
Page 6
7 Digital Filtering for Analog Inputs 9 Safety
.
Ungrounded Thermocouples.
This device
complies with part 15 of the FCC Rules. Operation is subject to the
The digital filter is updated once per conversion. It is an “IIR” running average filter that emulates a simple RC filter. The equi Filter Constant and the sum of the conversion times for the two channels. The Filter two input mode selections. This filter delay is in addition to the PLC scan delay. Constant determines the weight given to the most recent conversion. The following table lists the equivalent time constant for the three possible total
valent time co
nstant is determined by the
When found on the product, the following symbols specify:
conversion times, which are depende nt upon the
Warning: Electrical Shock Hazard.
Warning: Consult user documentation
Equivalent RC Time Constant in Seconds
(Nominal time to reach 63% of final value.)
Total Conversion Time in Seconds
Filter Constant 0.03 0.09 0.13
0* 0.03* 0.09* 0.13*
1 0.07 0.18 0.27 2 0.13 0.35 0.53 3 0.27 0.71 1.07 4 0.53 1.41 2.13 5 1.07 2.83 4.27 6 2.14 5.65 8.54 7 4.28 11.30 17.08
* No filter delay, reading is unfiltered conversion value
8 Thermocouple Grounding Schemes
Ungrounded Thermocouples
Alternate Shield Connection for
Ungrounded Thermocouples.
Ungrounded Thermocouples
Preferred Shield Connection for
This equipment is suitable for use in Class I, Division 2, Groups A, B, C and D or Non-hazardous locations only
WARNING – EXPLOSION HAZARD – Substitution of components may impair suitability for Class I, Division 2 AVERTISSEMENT - RISQUE D'EXPLOSION - LA SUBSTITUTION DE COMPOSANTS PEUT RENDRE CE MATERIAL INACCEPTABLE POUR LES EMPLACEMENTS DE CLASSE 1, DIVISION 2
WARNING – EXPLOSION HAZARD – Do not disconnect equipment unless has been switched off or the area is kn own to be non-hazardous. AVERTISSEMENT - RISQUE D'EXPLOSION - AVANT DE DECONNECTOR L'EQUIPMENT, COUPER LE COURANT OU S'ASSURER QUE L'EMPLACEMENT EST DESIGNE NON DANGEREUX.
WARNING: To avoid the risk of electric shock or burns, always connect the safety (or earth) ground before making any other connections.
WARNING: To reduce the risk of fire, electrical shock, or physical injury it is strongly recommended to fuse the voltage measurement inputs. Be sure to locate fuses as close to the source as possible.
WARNING: Replace fuse with the same type and rating to provide protection against risk of fire and shock hazards.
WARNING: In the event of repeated failure, do not repeated failure indicates a defective condition that will not fuse.
WARNING: Only qualified electrical personnel familiar with the construction and operation of this equipment and the hazards involved should install, adjust, operate, or service this equipment. Read and understand this manual and oth er applicable manuals in their entirety before proceeding. Failure to observe this
replace the fuse again as a
clear by replacing the
p
ower
precaution could result in severe bodily injury or loss of life.
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
•
All applicable codes and standards need to be followed in t he installation of this
product.
Adhere to the following safety precautions whenever any type of connection is
•
made to the module:
•
Connect the safety (earth) ground on the power connector first before making any
other connections.
When connecting to electric circuits or pulse-initiating equipment, open their
•
Grounded Thermocouples
Field Ground Potential Less
Than Seven Volts AC
Typical Shield Connection for
Grounded Thermocouples
Field Ground Potential Less Than Seven Volts AC
Shields Connected at One End Only May be Used to
Grounded Thermocouples May Use the Ungrounded Thermocouple Shield Connections if the Shield is not
Grounded Thermocouples
Reduce Noise
Grounded at the Field End
Note: The examples for thermocouple grounding schemes above are generic illustrations.
The XT105 has two thermocouple inputs.
__________________________________________________________________________________________________________________________________________________________________
Page 4 of 4
related breakers.
Do not
make connections to live power lines.
•
•
Make connections to the module first; then connect to the circuit to be monitored.
Route power wires in a safe manner in accordance with good practice and local
•
codes.
Wear proper personal protective equipment including safety glasses and insulated
•
gloves when making connections to power circuits.
•
Ensure hands, shoes, and floor are dry before making any connection to a power
line.
Make sure the unit is turned OFF before making connection to terminals.
•
Make sure all circuits are de-energized before making connections.
•
Before each use, inspect all cables for breaks or cracks in the insulation. Replace
•
immediately if defective.
Use Copper Conductors in Field Wiring Only, 60/75° C.
•
Page 7
WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of 13 months from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month grace period to the normal one (1) year product warranty to cover handling and shipping time. This ensures that OMEGA’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will issue an Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of design limits, improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating conditions outside of OMEGA’s control. Components in which wear is not warranted, include but are not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its products in accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by it will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of OMEGA with respect to this order, whether based on contract, warranty, negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon which liability is based. In no event shall OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY/ DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS/INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in transit.
FOR WARRANTY
RETURNS, please have the following information available BEFORE contacting OMEGA:
1. Purchase Order number under which the product
was PURCHASED,
2. Model and serial number of the product under
warranty, and
3. Repair instructions and/or specific problems
relative to the product.
FOR NON-WARRANTY REPAIRS,
consult OMEGA for current repair charges. Have the following information available BEFORE contacting OMEGA:
1. Purchase Order number to cover the COST
of the repair,
2. Model and serial number of the product, and
3. Repair instructions and/or specific problems
relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC. © Copyright 2009 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,
reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of OMEGA ENGINEERING, INC.
Page 8
M4759/0109
OME0873-04-EN
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PRESSURE, STRAIN AND FORCE
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Transducers & Strain Gages
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Load Cells & Pressure Gages
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Displacement Transducers
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Instrumentation & Accessories
FLOW/LEVEL
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Rotameters, Gas Mass Flowmeters & Flow Computers
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Air Velocity Indicators
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Turbine/Paddlewheel Systems
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Totalizers & Batch Controllers
pH/CONDUCTIVITY
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pH Electrodes, Testers & Accessories
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Benchtop/Laboratory Meters
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Controllers, Calibrators, Simulators & Pumps
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Industrial pH & Conductivity Equipment
DATA ACQUISITION
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Data Acquisition & Engineering Software
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Communications-Based Acquisition Systems
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Plug-in Cards for Apple, IBM & Compatibles
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Data Logging Systems
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Recorders, Printers & Plotters
HEATERS
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Heating Cable
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Cartridge & Strip Heaters
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Immersion & Band Heaters
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Flexible Heaters
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Laboratory Heaters
ENVIRONMENTAL MONITORING AND CONTROL
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Metering & Control Instrumentation
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Refractometers
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Pumps & Tubing
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Air, Soil & Water Monitors
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Industrial Water & Wastewater Treatment
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pH, Conductivity & Dissolved Oxygen Instruments
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