Omega EIT-D, EIT-W, EIT-PCB User guide

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®
®
RoHS 2 Compliant
User’s Guide
omega.com
For Latest Product Manuals
omegamanual.info
EIT-D, EIT-W, EIT-PCB
Serial to Ethernet and Internet
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It is the policy of OMEGA to comply with all worldwide safety and EMC/EMI regulations that apply. OMEGA is constantly pursuing certification of its products to the European New Approach Directives. OMEGA will add the mark to every appropriate device upon certification.
information contained in this document is believed to be correct, but OMEGA Engineering, Inc. accepts no liability for any
The errors it contains, and reserves the right to alter specifications without notice. WARNING: These products are not designed for use in, and should not be used for, patient-connected applications.
This device is marked with the international caution symbol. It is important to read the Setup Guide before installing or commissioning this device as the guide contains important information relating to safety and EMC.
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TABLE OF CONTENTS
Part 1: Introduction ................................................................................................2
1.1 Safety and EMC Considerations...........................................................2
1.2 Before You Begin ...................................................................................2
1.3 Description .............................................................................................3
Part 2: Hardware ................................................................................................4
2.1 Dimensions.............................................................................................4
2.2 Mounting ................................................................................................5
2.2.1 Mounting -- Wall Mount iServer.............................................5
2.2.2 Mounting -- DIN Rail iServer ..................................................6
2.2.2.1 Removal from a DIN Rail .....................................................6
2.3 Parts of the iServer Unit ........................................................................8
2.4 Serial Communication Interfaces .........................................................9
2.4.1 Wiring Interface - Wall Mount iServer .................................10
2.4.2 Wiring Interface - DIN Rail iServer ......................................11
2.4.3 Wiring Interface - Embedded PCB iServer .........................12
2.4.4 Wiring RS485 Interface - Wall Mount iServer .....................13
2.4.5 Wiring RS485 Interface - DIN Rail iServer ..........................15
2.5 Network Communication Interfaces...................................................18
2.5.1 10/100BASE-T RJ-45 Pinout ................................................18
2.5.2 Connecting iServer to PC/Hub/Switch/Router ...................18
Part 3: Network Configuration................................................................................19
3.1 Network Protocols .........................................................................19
3.2 Ethernet (MAC) Address ...............................................................19
3.3 DHCP ............................................................................................20
3.4 DNS ............................................................................................20
3.5 IP Address ......................................................................................20
3.6 Port Number ....................................................................................21
Part 4: Operations .............................................................................................22
4.1 Default IP Address ...............................................................................22
4.2 iConnect Software ...............................................................................23
4.3 Assigning an IP Address Using Serial Port.......................................25
4.4 Access and Configuration Using a Web Browser.............................26
4.4.1 Overview................................................................................27
4.4.2 Network...................................................................................28
4.4.3 Serial ......................................................................................30
4.4.3.1 Serial Port........................................................................30
4.4.3.2 Network-to-Serial ............................................................32
4.4.3.3 Packing Techniques .......................................................33
4.4.3.4 Multi-host Connection....................................................35
4.4.4 I/O Pins ..................................................................................36
4.4.4.1 I/O Pins for RS232 Models .............................................36
4.4.4.2 I/O Pins for RS485 Models .............................................36
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4.4.5 Management..........................................................................38
4.4.5.1 Management - Email SNMP............................................38
4.4.5.2 Management - Alarm 1 - 5 ..............................................39
4.4.5.2.1 Sending Txt Messages to a Cell Phone .....................41
4.4.6 Security..................................................................................41
4.4.7 Device Query.........................................................................42
4.4.8 Device Setup .........................................................................43
4.4.8.1 Device Parameters..........................................................43
4.4.9 Readings................................................................................44
4.4.10 Terminal................................................................................45
4.4.11 System .................................................................................45
4.4.12 Diagnostics .........................................................................46
4.4.12.1 Diagnostics - Serial Port ..............................................46
4.4.12.2 Diagnostics - Ethernet Port .........................................47
4.4.12.3 Diagnostics - Ping ........................................................47
4.5 Telnet Setup ...................................................................................48
4.6 HTTPget Program ...........................................................................52
4.7 ARP Protocol...................................................................................53
4.8 Remote Access (Tunneling) ..........................................................54
4.8.1 Remote iServer ...................................................................55
4.8.2 Local iServer ......................................................................56
4.8.3 Tunneling Troubleshooting ..............................................58
4.9 iPORT, COM Port Redirector .........................................................58
4.9.1 iPORT Overview .................................................................58
4.9.2 iPORT Configurations ........................................................59
4.10 Mail Notifier Software .....................................................................62
4.10.1 Mail Notifier Installation .....................................................62
4.10.2 Program Options Setup and Configuration ....................63
4.10.3 Device Setting Setup and Configuration..........................64
4.10.4 Sending Txt Messages to a Cell Phone ............................65
4.11 iLog Software ..................................................................................65
Part 5: Specifications ............................................................................................ 67
Part 6: Factory Preset Values ................................................................................68
Appendix A Glossary ..........................................................................................69
Appendix B IP Address ......................................................................................70
Appendix C IP Netmask ......................................................................................71
Appendix D ASCII Chart .....................................................................................72
ASCII Chart Control Codes ...........................................................73
Appendix E iLog Error Messages ......................................................................74
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LIST OF FIGURES:
Figure 1.1 Accessing Devices Over the Ethernet ............................................3
Figure 2.1 Dimensions - Wall Mount iServer ...................................................4
Figure 2.2 Dimensions - DIN Rail iServer ........................................................4
Figure 2.3 Dimensions - Embedded PCB iServer ...........................................5
Figure 2.4 Mounting - Wall Mount iServer ........................................................5
Figure 2.5 Mounting - DIN Rail iServer .............................................................6
Figure 2.6 Removal - DIN Rail iServer ..............................................................6
Figure 2.7 Mounting Spacing - DIN Rail iServer ..............................................7
Figure 2.8 Parts of the iServer Unit...................................................................8
Figure 2.9 Embedded PCB iServer J16 and J17 Serial Pin Locations.........12
Figure 2.10 Multi-point, HALF-Duplex RS485 Wiring - Wall Mount iServer ..13
Figure 2.11 Multi-point, HALF-Duplex RS485 Wiring - Wall Mount - DB9......14
Figure 2.12 Multi-point, FULL-Duplex RS485 Wiring - Wall Mount iServer ..15
Figure 2.13 Multi-point, HALF-Duplex RS485 Wiring - DIN Rail iServer ......16
Figure 2.14 Multi-point, FULL-Duplex RS485 Wiring - DIN Rail iServer .......17
Figure 2.15 RJ45 Pinout ....................................................................................18
Figure 3.1 Labeling ..........................................................................................19
Figure 4.1 Pinging the iServer from a DOS Prompt.......................................22
Figure 4.2 Assigning an IP Address using iConnect ....................................23
Figure 4.3 Accessing the iServer’s HOME Page............................................24
Figure 4.4 Pinging the iServer from a DOS Prompt.......................................25
Figure 4.5 iServer LOGIN Page .......................................................................26
Figure 4.6 LOGIN and ADMINISTRATOR Passwords ...................................26
Figure 4.7 iServer OVERVIEW Page................................................................27
Figure 4.8 iServer NETWORK Page ................................................................28
Figure 4.9 iServer SERIAL Page – Serial Port - RS232..................................30
Figure 4.10 iServer SERIAL Page – Serial Port - RS485..................................31
Figure 4.11 iServer SERIAL Page – Network to Serial ....................................32
Figure 4.12 iServer SERIAL Page – Packing Techniques ...............................31
Figure 4.13 iServer SERIAL Page – Multi-host Connection............................35
Figure 4.14 iServer I/O PINS Page for RS232 Model - Wall Mount iServer ....36
Figure 4.15 iServer I/O PINS Page for RS232 Model - DIN Rail iServer .........36
Figure 4.16 iServer I/O PINS Page for RS485 Models......................................37
Figure 4.17 iServer MANAGEMENT Page – Email, SNMP...............................38
Figure 4.18 iServer MANAGEMENT Page – Alarm...........................................39
Figure 4.19 iServer SECURITY Page.................................................................41
Figure 4.20 iServer DEVICE QUERY Page for RS485 ......................................42
Figure 4.21 iServer DEVICE SETUP Page for RS485.......................................43
Figure 4.22 iServer DEVICE PARAMETERS Page for RS485..........................44
Figure 4.23 iServer READINGS Page for RS485 ..............................................44
Figure 4.24 iServer TERMINAL Page ................................................................45
Figure 4.25 iServer SYSTEM Page ....................................................................45
Figure 4.26 iServer DIAGNOSTICS Page ..........................................................46
Figure 4.27 Tera Term Telnet Connection Screen ..........................................46
Figure 4.28a Telnet Setup / EIT ...........................................................................48
Figure 4.28b Telnet Setup / EIS ..........................................................................48
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Figure 4.29a Telnet Setup - EIT Standard Help Page .......................................49
Figure 4.29a Telnet Setup - EIS Compatible Help Page ...................................49
Figure 4.30 ARP Commands and Responses .................................................53
Figure 4.31a Serial Tunneling ..............................................................................54
Figure 4.31b Serial Tunneling - Embedded PCB iServer ..................................54
Figure 4.32 Device-to-Device Communication.................................................55
Figure 4.33 SERIAL - Multi-Host Connection ...................................................57
Figure 4.34 Direct Serial Connection ................................................................59
Figure 4.35a Redirect Serial Connection ............................................................59
Figure 4.35b Redirect Serial Connection - Embedded PCB iServer ................59
Figure 4.36 iPORT Main Window.......................................................................60
Figure 4.37 COM Port Window ..........................................................................60
Figure 4.38 iServer Mail Notifier Main Window ................................................62
Figure 4.39 iServer Mail Notifier Profile Setup.................................................63
Figure 4.40 iServer Mail Notifier Device Setting .............................................64
Figure 4.41 iLog Software Logging Data for an iSeries .................................65
LIST OF TABLES:
Table 2.1 Parts of iServer Unit.........................................................................8
Table 2.2 Communication Interfaces ..............................................................9
Table 2.3 RS232 DB9 Serial Port - Wall Mount iServer................................10
Table 2.4 RS485 8 Position Serial Port - Wall Mount iServer......................10
Table 2.5 RS485 DB9 Serial Portt - Wall Mount iServer ..............................10
Table 2.6 RS232 8 Position Connector - DIN Rail iServer ...........................11
Table 2.7 RS485 8 Position Connector - DIN Rail iServer ...........................11
Table 2.8 RS232 - Embedded PCB iServer ...................................................12
Table 2.9 RS485 - Embedded PCB iServer ...................................................12
Table 2.10 RS485 Half-Duplex Hookup - Wall Mount iServer .......................13
Table 2.11 RS485 Half-Duplex Hookup - Wall Mount iServer - DB9 .............13
Table 2.12 RS485 Full-Duplex Hookup - Wall Mount iServer........................14
Table 2.13 RS485 Half-Duplex Hookup - DIN Rail iServer.............................15
Table 2.14 RS485 Full-Duplex Hookup - DIN Rail iServer .............................16
Table 4.1 iLog Excel Applications.................................................................66
Table E-1 iLog Error Messages......................................................................74
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NOTES, WARNINGS and CAUTIONS
Information that is especially important to note is identified by following labels:
• NOTE
• WARNING or CAUTION
• IMPORTANT
• TIP
NOTE: Provides you with information that is important to successfully
setup and use the iServer.
CAUTION or WARNING: Tells you about the risk of electrical shock.
CAUTION, WARNING or IMPORTANT: Tells you of circumstances or
practices that can affect the instrument’s functionality and must refer to accompanying documents.
TIP: Provides you helpful hints.
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PART 1 INTRODUCTION
1.1 Safety and EMC Considerations Refer to the Approval Section EMC Considerations
• Whenever EMC is an issue, always use shielded cables.
• Never run signal and power wires in the same conduit.
• Use twisted-pair wires for signal connections.
• Install Ferrite Bead(s) on signal wires close to the instrument if EMC problems
persist.
For compliance at 100 Mbps: use shielded cable, opposite end of cable must be grounded.
Failure to follow all instructions and warnings may result in injury!
1.2 Before You Begin Inspecting Your Shipment: Remove the packing slip and verify that you have
received everything listed. Inspect the container and equipment for signs of damage as soon as you receive the shipment. Note any evidence of rough handling in transit. Immediately report any damage to the shipping agent. The carrier will not honor damage claims unless all shipping material is saved for inspection. After examining and removing the contents, save the packing material and carton in the event reshipment is necessary.
Customer Service: If you need assistance, please contact the Customer Service Department nearest you.
Manuals, Software: The latest Operation Manual as well as free configuration software (iConnect), datalogging software (iLog), and Mail Notifier are available at the website listed on the cover page of this manual.
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1.3 Description
Control Panel with Embedded iServer
COMMUNICATIONS
ETHERNET
DC POWER IN
RESET
+ - N/C
The iServer is a stand alone Ethernet Server designed to connect devices with serial interfaces to the Ethernet network using the TCP/IP protocol. It contains Ethernet and RS232/RS485 interfaces.
It can be purchased as a stand alone DIN Rail mounted unit (-D), as a bench/wall mount unit (-W) or as an PC Board (-PCB) for an Embedded iServer.
The standard features include:
• Use standard Web Browser, TCP connection, HTTPget DOS program or Telnet Simulation, for network connectivity.
• Install via RS232/RS485 serial port connection.
•
Transfer data from RS232/RS485 serial interface to TCP/IP using built-in socket server.
• Use a standard home page or customize Web page for OEM applications.
The following example illustrates how you can hookup the devices with serial interface on the network using the iServer:
Figure 1.1 Accessing Devices Over the Ethernet
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PART 2 HARDWARE
COMMUNICATIONS
ETHERNET
DC POWER IN
RECEIVE
TRANSMIT
LINK/ACT
100BASE-T
RESET
N/C
4.53 [115]
0.99
[25.1]
3.54
[90.2]
Material: Polycarbonate case with DIN rail mount Weight: 113 g (0.25 lbs)
2.60 [66.0]2.60 [66.0]
3.67 [93.1]
1.08 [ 27.4]1.08 [ 27.4]
3.67 [93.1]
100BASE-T LINK/ACT TRANSMIT RECEIVE
100BASE-T LINK/ACT TRANSMIT RECEIVE
RS232
RS485
Material: ABS (ChiMei PA-757)
Weight: 77g (0.17lbs)
2.1 Dimensions
Figure 2.1 Dimensions - Wall Mount iServer
Unit mounting should
allow for adequate ventilation to ensure instrument does not exceed operating temperature rating.
Figure 2.2 Dimensions - DIN Rail Mount iServer
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2.1 Dimensions (continued)
2.60 [66.0]
1.30 [33.0]
3.67 [93.1]
1.50 [38.1]
1.07 [27.3]
Bracket Clips (3)
Drill 0.14 [3.6] (2 plcs)
Use #6 Screws (Provided)
to Mount the Bracket
Ethernet
RX (IN) TX (OUT) RST PWR GND
J15
J18
LEDs
SW1
J9 GND
J8 +5V
J12
RJ45
J6
J16A
J1 (JTAG)
+5V
GND
RX (IN)
TX (OUT)
J10
1 2
1 2
1 2
3 4 5 6 7 8
1 2
1 2
1
RJ45
For pin & socket connectors:
0.036 [0.91] hole dia
0.024 [0.61] hole dia For mounting:
0.120 [3.05] hole dia
JTAG
0.455 [11.56]
2.525 [64.14]
1.430 [36.32]
1.277
[32.44]
0.029 [0.74]
0.177 [4.50]
0.552 [14.02]
0.100 [2.54]
3 4
1 2
J17
0.250 [6.35]
TYP
0.075 [1.90]
0.358 [9.09]
0.100 [2.54] TYP
0.075 [1.90]
2.198 [55.82]
1.957 [49.72]
0.200 [5.09]
1.004 [25.51]
1.658 [42.11]
2.073 [52.64]
0.050 [1.27]
0.347 [8.83]
0.076 [1.93]
0.292 [7.42]
0.138 [3.51]
0.131 [3.33]
0.100 [2.54]
TYP
1.202
[30.53]
2.2 Mounting
2.2.1 Mounting -- Wall Mount iServer
Position unit where required. Mark and drill the two #6 screw holes. After bracket is mounted on the wall, align back of unit over the three bracket clips,
once engaged, slide downward, the unit will snap in place.
Figure 2.3 Dimensions - Embedded PCB iServer
If unit is to be placed on a flat surface, you may use the rubber feet provided.
Figure 2.4 Mounting - Wall Mount iServer
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2.2.2 Mounting -- DIN Rail iServer
To install unit onto DIN Rail: a) Tilt unit, position mounting slot onto DIN Rail, as shown. b) Push unit towards DIN Rail and it will snap into place.
Figure 2.5 Mounting - DIN Rail iServer
2.2.2.1 Removal from a DIN Rail
a) Insert flat screw-driver into tab and push downwards. b) Unit will detach from DIN Rail.
Figure 2.6 Removal - DIN Rail iServer
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2.2.2 Mounting -- DIN Rail iServer (continued)
Figure 2.7 Mounting Spacing - DIN Rail iServer
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2.3 Parts of the iServer Unit
Figure 2.8 Parts of the iServer Unit
Table 2.1 Parts of iServer Unit
SERIAL DB9 male connector; or 2, four position terminal block connectors;
or pin connector holes (for -PCB version)
ETHERNET RJ45 interface for 10/100BASE-T connection RESET Button: Used for power reseting the iServer 100BASE-T LED (Green) Solid: Indicates 100 Mbps. Off: Indicates 10 Mbps LINK/ACT LED (Green) Solid: Indicates good network link. Blinking: Indicates
network activities (receiving or sending packets)
TX/Transmit LED (Yellow) Blinking: Indicates transmitting data to the serial port RX/Receive LED (Green) Blinking: Indicates receiving data on the serial port POWER LED (Green) Solid: Indicates Power ON
DC Power Supply Section:
+ Plus power supply wire connection (inside the plug for -W)
- Minus power supply wire connection (outside the plug for -W)
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2.4 Serial Communication Interfaces
Two communication interfaces are supported in the iServer: RS232 and RS485. These standards define the electrical characteristics of a communication network. The RS485 port of the iServer is fully compatible to use with RS485 instruments.
• The RS232 standard (point-to-point) allows a single device to be connected to an iServer.
The iServer operates with full-duplex RS232 using eight wires:
Rx-receive, Tx-transmit, DTR, DSR, DCD, CTS, RTS and common ground wires.
RS232 cable length is limited to 50 feet.
• The RS485 standard (multi-point) allows one or more devices (multi-dropped) to be connected to the iServer using a two-wire connection (half-duplex) +Rx/+Tx and –Rx/-Tx.
Use of RS485 communications allows up to 31 devices to connect to the iServer with cable length up to 4000 feet long.
Although the RS485 is commonly referred to as a "two wire" connection, the iServer also provides a ground/return shield connection to use as a common connection for EMI noise protection.
Table 2.2 shows the differences between RS232 and RS485 communication interfaces.
Table 2.2 Communication Interfaces
Data Transmission RS232 RS485 Characteristics
Transmission Mode Single ended Differential Electrical connections 8 wire (for -W); 7 wire (for -D) 2 wire Drivers per line 1 driver 32 drivers Receivers per line 1 receiver 32 receiver Maximum cable length 50 ft (15 meters) 4000 ft (1200 meters)
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2.4.1 Wiring Interface - Wall Mount iServer
1 2 3 4 5 6 7 8
1 2 3 4 5
6 7 8 9
1 2 3 4 5 6 7 8
1 2 3 4 5
6 7 8 9
1 2 3 4 5 6 7 8
Table 2.3, Table 2.4 and Table 2.5 shows the signals and the direction of signals on the Serial Port.
Table 2.3 RS232 DB9 Serial Port - Wall Mount iServer
DB9 Pin# Signal Direction
RS232 Wall Mount iServer
1 DCD IN 2 Rx IN 3 Tx OUT 4 DTR OUT 5 GND -­6 DSR IN 7 RTS OUT 8 CTS IN 9 I/O RS232 levels IN/OUT
DB9 (DTE configuration) RS232 Serial Port
.
Table 2.4 RS485 8 Position Serial Port - Wall Mount iServer
RS485 Wall Mount iServer
Pin# Signal Direction
1 T- OUT 2 R- IN 3 GPIO 3 IN/OUT 4 R+ IN 5 GPIO 1 IN/OUT 6 GND -­7 T+ OUT 8 GPIO 2 IN/OUT
Screw Terminal RS485 Serial Port
Table 2.5 RS485 DB9 Serial Port - Wall Mount iServer
DB9 Pin# Signal Direction
RS485 Wall Mount iServer
1 2 +Tx/+Rx IN/OUT 3 -Tx/-Rx IN/OUT 4 5 GND -­6 7 8 9
DB9 (DTE configuration) RS485 Serial Port
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2.4.2 Wiring Interface - DIN Rail iServer
Table 2.6 and Table 2.7 shows the signals and the direction of signals on the Serial
Port.
Table 2.6 RS232 8 Position Connector - DIN Rail iServer
RS232 DIN Rail iServer
Pin# Signal Direction
1 DSR -­2 GND -­3 Rx IN 4 Tx OUT 5 DCD IN 6 RTS OUT 7 DTR OUT 8 CTS IN
Screw Terminal RS232 Serial Port
Table 2.7 RS485 8 Position Connector - DIN Rail iServer
RS485 DIN Rail iServer
Pin# Signal Direction
1 GPIO 1 IN/OUT 2 GND --
3 R- IN 4 T- OUT 5 GPIO 2 IN/OUT 6 T+ OUT 7 GPIO 3 IN/OUT 8 R+ IN
Screw Terminal RS485 Serial Port
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2.4.3 Wiring Interface - Embedded PCB iServer
J16A
1 2
3 4 5 6 7 8
3 4
1 2
J17
Table 2.8 and 2.9 shows the signals and the direction of signals on the Serial Pins.
Table 2.8 RS232 - Embedded PCB iServer
RS232 PCB iServer
Pin# Signal Direction
J16-1 5V -­J16-2 GND -­J16-3 Tx OUT J16-4 Rx IN J16-5 CTS IN J16-6 RTS OUT J16-7 DCD IN J16-8 DTR OUT
J17-1 DSR IN J17-2 INPUT 1 IN J17-3 GPIO 2 IN/OUT J17-4 GPIO 3 IN/OUT
Figure 2.9
Embedded PCB iServer
J16 and J17 Serial Pin Locations
Table 2.9 RS485 - Embedded PCB iServer
RS485 PCB iServer
Pin# Signal Direction
J16-1 5V -­J16-2 GND -­J16-3 T- OUT J16-4 R- IN J16-5 R+ IN J16-6 T+ OUT J16-7 GPIO 2 IN/OUT J16-8 GPIO 3 IN/OUT
J17-1 GPIO 4 IN/OUT J17-2 GPIO 1 IN/OUT J17-3 GPIO 5 IN/OUT J17-4 GPIO 6 IN/OUT
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2.4.4 Wiring RS485 Interface -- Wall Mount iServer - 8 Position Terminal Block
DEVICE #1
DEVICE #29
DEVICE #31
DEVICE #30
DEVICE #2
iServer
120 Ohm
Termination resistor
GND
-Tx/-Rx
+Tx/+Rx
+Tx/+Rx
-Tx/-Rx
Twisted shielded pair
-Tx/-Rx
-Tx/-Rx-Tx/-Rx
-Tx/-Rx +Tx/+Rx
+Tx/+Rx
GND
GND
GND
GND
+Tx/+Rx
+Tx/+Rx
.........................
.........................
...............................
...............................
8 7 6 5 4 3 2 1
RS485 interface uses a two-wire communication system (one for transmitting and one for receiving) plus a common wire to connect to the shield of the cable. It is recommended to use a shielded cable with one twisted pair.
Use of twisted pair and shield will significantly improve noise immunity.
The figure below shows multi-point, half-duplex RS485 interface connections for the iServer.
Figure 2.10 Multi-point, HALF-Duplex RS485 Wiring - Wall Mount iServer
The termination resistance of 120 ohm has already been applied internally to the iServer, refer to the Glossary in Appendix A for more details.
Table 2.10 shows RS485 half-duplex hookup between the iServer serial port and device(s) with RS485 communication interface.
Table 2.10 RS485 HALF-Duplex - Wall Mount iServer
Pin# iServer DEVICE with RS485
7
+Tx/+Rx (+Transmit/+Receive) +Tx/+Rx (+Transmit/+Receive)
1 -Tx/-Rx (-Transmit/-Receive) -Tx/-Rx (-Transmit/-Receive)
6
RTN (Common GND) GND (Common GND)
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2.4.4 Wiring RS485 Interface -- Wall Mount iServer - DB9 Connector
DEVICE #1
DEVICE #29
DEVICE #31
DEVICE #30
DEVICE #2
iServer
120 Ohm
Termination resistor
GND
-Tx/-Rx
+Tx/+Rx
+Tx/+Rx
-Tx/-Rx
Twisted shielded pair
-Tx/-Rx
-Tx/-Rx-Tx/-Rx
-Tx/-Rx +Tx/+Rx
+Tx/+Rx
GND
GND
GND
GND
+Tx/+Rx
+Tx/+Rx
.........................
.........................
...............................
...............................
5 4 3 2 1
DB9
RS485 interface uses a two-wire communication system (one for transmitting and one for receiving) plus a common wire to connect to the shield of the cable. It is recommended to use a shielded cable with one twisted pair.
Use of twisted pair and shield will significantly improve noise immunity.
The figure below shows multi-point, half-duplex RS485 interface connections for the iServer.
Figure 2.11 Multi-point, HALF-Duplex RS485 Wiring - Wall Mount iServer
The termination resistance of 120 ohm has already been applied internally to the iServer, refer to the Glossary in Appendix A for more details.
Table 2.11 shows RS485 half-duplex hookup between the iServer serial port and device(s) with RS485 communication interface.
Table 2.11 RS485 HALF-Duplex - Wall Mount iServer
DB9 Pin# iServer DEVICE with RS485
2
+Tx/+Rx (+Transmit/+Receive) +Tx/+Rx (+Transmit/+Receive)
3 -Tx/-Rx (-Transmit/-Receive) -Tx/-Rx (-Transmit/-Receive)
5
RTN (Common GND) GND (Common GND)
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2.4.4 Wiring RS485 Interface -- Wall Mount iServer - 8 Position Terminal Block
iServer
120 Ohm
Termination resistor
GND
Twisted shielded pair
GND
.........................
.........................
DEVICE #31
+Tx
- Tx
+Rx
-Rx
DEVICE #1 DEVICE #30
GND
-Rx
+Rx
+Rx
-Rx
-Tx
+Tx
+Tx
-Tx
+Rx
-Rx
+Tx
-Tx
TRANSMIT
RECEIVE
GND
NOTE: Devices may have different notations:
-Tx = TxA +Tx = TxB
-Rx = RxA +Rx = RxB
8 7 6 5 4 3 2 1
RS485 interface can use two pairs of wire (four-wire) communication system (one pair for transmitting and one for receiving) plus a common wire to connect to the shield of the cable. It is recommended to use a shielded cable with one twisted pair.
Use of twisted pair and shield will significantly improve noise immunity.
The figure below shows multi-point, full-duplex RS485 interface connections for the iServer.
The termination resistance of 120 ohm has already been applied internally to the iServer, refer to the Glossary in
Appendix A for more details.
Figure 2.12 Multi-point, FULL-Duplex RS485 Wiring - Wall Mount iServer
Table 2.12 shows RS485 full-duplex hookup between the iServer serial port and
device(s) with RS485 communication interface.
Table 2.12 RS485 FULL-Duplex - Wall Mount iServer
Pin# iServer DEVICE with RS485
7
1
4
2
6
GND (Common Ground) GND (Common Ground)
+Tx (+Transmit) +Rx (+Receive)
-Tx (-Transmit) -Rx (-Receive)
+Rx (+ Receive) +Tx (+Transmit)
-Rx (- Receive) -Tx (-Transmit)
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2.4.5 Wiring RS485 Interface -- DIN Rail iServer
DEVICE #1
DEVICE #29
DEVICE #31
DEVICE #30
DEVICE #2
iServer
120 Ohm
Termination resistor
GND
-Tx/-Rx
+Tx/+Rx
+Tx/+Rx
-Tx/-Rx
Twisted shielded pair
-Tx/-Rx
-Tx/-Rx-Tx/-Rx
-Tx/-Rx +Tx/+Rx
+Tx/+Rx
GND
GND
GND
GND
+Tx/+Rx
+Tx/+Rx
.........................
.........................
...............................
...............................
COMMUNICATIONS
ETHERNET
DC POWER IN
RESET
+ - N/C
264
RS485 interface uses a two-wire communication system (one for transmitting and one for receiving) plus a common wire to connect to the shield of the cable. It is recommended to use a shielded cable with one twisted pair.
Use of twisted pair and shield will significantly improve noise immunity.
The figure below shows multi-point, half-duplex RS485 interface connections for the iServer.
Figure 2.13 Multi-point, HALF-Duplex RS485 Wiring - DIN Rail iServer
The termination resistance of 120 ohm has already been applied internally to the iServer, refer to the Glossary in Appendix A for more details.
Table 2.13 shows RS485 half-duplex hookup between the iServer serial port and device(s) with RS485 communication interface.
Table 2.13 RS485 HALF-Duplex - DIN Rail iServer
Pin# iServer DEVICE with RS485
6 4 -Tx/-Rx (-Transmit/-Receive) -Tx/-Rx (-Transmit/-Receive)
2
+Tx/+Rx (+Transmit/+Receive) +Tx/+Rx (+Transmit/+Receive)
RTN (Common GND) GND (Common GND)
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2.4.5 Wiring RS485 Interface -- DIN Rail iServer (continued)
120 Ohm
Termination resistor
GND
Twisted shielded pair
GND
.........................
.........................
DEVICE #31
+Tx
- Tx
+Rx
-Rx
DEVICE #1 DEVICE #30
GND
+Rx
- Rx
+Rx
-Rx
+Tx
-Tx
+Tx
-Tx
+Rx
-Rx
+Tx
-Tx
TRANSMIT
RECEIVE
GND
NOTE: Devices may have different notations:
-Tx = TxA +Tx = TxB
-Rx = RxA +Rx = RxB
iServer
RS485 interface can use two pairs of wire (four-wire) communication system (one pair for transmitting and one for receiving) plus a common wire to connect to the shield of the cable. It is recommended to use a shielded cable with one twisted pair.
Use of twisted pair and shield will significantly improve noise immunity.
The figure below shows multi-point, full-duplex RS485 interface connections for the iServer.
The termination resistance of 120 ohm has already been applied internally to
Figure 2.14 Multi-point, FULL-Duplex RS485 Wiring - DIN Rail iServer
Table 2.14 shows RS485 full-duplex hookup between the iServer serial port and
device(s) with RS485 communication interface.
Table 2.14 RS485 FULL-Duplex - DIN Rail iServer
Pin# iServer DEVICE with RS485
6
4
8
3
2
GND (Common Ground) GND (Common Ground)
the iServer, refer to the Glossary in Appendix A for more details.
+Tx (+Transmit) +Rx (+Receive)
-Tx (-Transmit) -Rx (-Receive)
+Rx (+ Receive) +Tx (+Transmit)
-Rx (- Receive) -Tx (-Transmit)
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2.5 Network Communication Interfaces
2.5.1 10/100BASE-T RJ-45 Pinout
The 10/100BASE-T Ethernet network system is used in the iServer for network connectivity. The 10 Mbps or 100 Mbps twisted-pair Ethernet system operates over two pairs of wires. One pair is used for receiving data signals and the other pair is used for transmitting data signals. This means that four pins of the eight-pin connector are used.
Pin Name Description
1 +Tx + Transmit Data 2 -Tx - Transmit Data 3 +RX + Receive Data 4 N/C Not Connected 5 N/C Not Connected 6 -Rx - Receive Data 7 N/C Not Connected 8 N/C Not Connected
Figure 2.15 RJ45 Pinout
For compliance at 100 Mbps: use shielded cable, opposite end of cable must be grounded.
2.5.2 Connecting iServer to PC/Hub/Switch/Router
The iServer’s Ethernet interface can automatically detect the Rx and Tx lines on a twisted pair Ethernet cable (MDI/MDIX Auto Cross). Therefore, to connect an iServer to a PC/Hub/Switch/Router, either a straight-through or a cross-over cable can be used.
On certain devices (like iServer), it is possible for the hardware to automatically correct errors in cable selection, making the distinction between a “straight-through” cable and a “cross-over” cable unimportant. This capability is known as “Auto MDI/MDIX”.
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PART 3
#.#
MODEL NO: SERIAL NO: INPUT POWER: IP:
MODEL NO: SERIAL NO: INPUT POWER: IP: #.#
MAC ADDRESS
LABEL IN
HEX CODE
REMOVE DEFAULT
IP ADDRESS LABEL
AND PUT NEW
CUSTOMER'S
IP ADDRESS
iSERVER'S VERSION #
iSERVER'S VERSION #
REMOVE DEFAULT IP ADDRESS LABEL AND PUT NEW CUSTOMER'S IP ADDRESS
MAC ADDRESS
LABEL IN
HEX CODE
NETWORK CONFIGURATION
3.1 Network Protocols
The iServer can be connected to an Ethernet network using standard IP protocols including TCP, UDP, SNMP, SMTP, ARP, HTTP (WEB server), DHCP, DNS, Telnet, and Modbus TCP/IP.
3.2 Ethernet (MAC) Address
MAC (Media Access Control) address is a unique hardware number for Ethernet devices like computers, network switches, print servers, etc. When you're connected to an Ethernet LAN using a computer you can see a table of IP addresses called “ARP table” stored on that computer that matches IP addresses of devices on the network to their corresponding MAC addresses. The MAC address can be found on a label attached to your device which contains 6 bytes (12 characters) of hexadecimal numbers.
For example: 0A:0C:3D:0B:0A:0B
On the iServer, you can remove the small label with the default IP address and there will be room to put your IP address. See figure below.
For the PCB iServer version, there is an duplicate MAC address label included with your unit.
Figure 3.1 Labeling
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3.3 DHCP
DHCP, Dynamic Host Configuration Protocol, enables computers and network devices to receive their IP configurations from a DHCP server.
If DHCP is enabled on your iServer, as soon as the iServer that is connected to the network is powered on, there will be an exchange of information between the iServer and the DHCP server. As result, the DHCP server will assign an IP address, a Gateway address, a Subnet Mask, and a DNS address to the iServer. Note that the DHCP server must be correctly configured to make such assignments.
The iServer is shipped with DHCP disabled (factory default). If fixed or static IP address is desired, the DHCP function must be disabled. The DHCP can be enabled by accessing the iServer’s web server and selecting
Network option (refer to Section 4.4.2).
1. It is very important to communicate with the network administrator in order to understand the DHCP and its existing configurations on the host server, before enabling the DHCP on the iServer.
2. The iServers are shipped with a default static IP address of 192.168.1.200 and Subnet Mask of 255.255.255.0.
3.4 DNS
DNS, Domain Name System, enables computers and devices to be recognized over a network based on a specific name instead of IP addresses.
For example, instead of having to use http://192.168.1.200 (IP address), you would use http://eit0a0b or any name up to eight alphanumeric characters defined as a Host Name in the iServer’s web server.
The default Host Name for an iServer is "eit" followed by the last four digits of the MAC address of that particular iServer.
On Windows servers where DHCP and DNS are separate functions it’s very important to configure DHCP server to communicate with DNS in order for the iServer’s Host Name to correctly respond. If you cannot access the iServer using its Host Name, please contact your network administrator to make sure DHCP and DNS servers are linked together
3.5 IP Address
Every active device connected to the TCP/IP network must have a unique IP address. This IP address is used to build a connection to the iServer itself and the serial device connected to the iServer’s serial port. All network devices like computers that use TCP/IP protocol to communicate with each other should have a unique 32-bit address called IP address.
The IP address is divided into two portions, the network ID and the host ID. For instance, every computer on the same network uses the same network ID. At the same time, all of them have different host IDs.
For more details about the IP address see Appendix B.
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3.6 TCP Port (Socket) Number
All TCP connections are defined by an IP address and a port number. A port number is an internal address that provides a TCP/IP interface between an application software on a computer and a device on the network.
There are three default TCP port (socket) numbers assigned to the iServer:
1. Port 1000: Once a TCP connection is made to the iServer using port 1000, the iServer will forward the connection to the serial device and it will take the response from the serial device and send it out to the network. The iServer will then close the TCP connection. Refer to Section 4.4.3.2 Network-to-Serial for more details.
2. Port 2000: Once a TCP connection is made to the iServer using port 2000 (or any port number that is configured on the iServer), the iServer will forward the connection to the serial device and it will take the response from the serial device and send it out to the network. The iServer will never close the TCP connection until the host who initiated the connection closes it.
3. Port 2002: This port is the iServer’s network console port for reading or changing the iServer’s settings. This can be done using a Telnet application.
Example: C:\>Telnet 192.168.1.200 2002
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PART 4
C:\>ping 192.168.1.200 Pinging 192.168.1.200 with 32 bytes of data:
Reply from 192.168.1.200: bytes=32 time=21ms TTL=64 Reply from 192.168.1.200: bytes=32 time=9ms TTL=64 Reply from 192.168.1.200: bytes=32 time=9ms TTL=64 Reply from 192.168.1.200: bytes=32 time=9ms TTL=64
Pinging statistics for 192.168.1.200: Packets: Sent=4, Received=4, Lost=0 (0% loss)
Approximate round trip times in milli-seconds: Minimum=9ms, Maximum=21ms, Average=12ms C:\>
OPERATIONS
This iServer can be configured in several ways, depending on user’s preference and network setup. It can be configured using a Web browser like Netscape, Internet Explorer, or Firefox to access its Web server. It can also be configured using a TCP connection to port 2002 using a command line interface. NEWPORT’s iConnect Configuration Software can also be used to find and configure the iServer over the Ethernet.
4.1 Default IP Address
The iServer is shipped with a default IP address of 192.168.1.200 and Subnet Mask of 255.255.255.0. If you are going to use a Web browser or Telnet program to access the iServer using its default IP address, make sure that the PC from which you’re establishing the connection has an IP address that is in the same range as the iServer’s IP address (192.168.1.x, where x can be any number from 1 to 254).
Your PC’s IP address cannot be the same as the iServer’s IP address.
You also need to make sure that your PC’s Subnet Mask is 255.255.255.0. This is a good way to access the iServer over the network and make any configuration changes needed.
If 192.168.1.200 is already in use on your network, connect the iServer directly to your computer using a CAT5 Ethernet cable (either straight or cross-over cable will be detected by the iServer) and proceed as described above.
To verify a good connection to the iServer, from a DOS prompt on your computer type “ping 192.168.1.200” and press Enter. You should get a reply as shown in
Figure 4.1.
Figure 4.1 Pinging the iServer from a DOS Prompt
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4.2 iConnect Software
The iServer may also be assigned an IP Address by using the iConnect software. a) Download the iConnect software from the website listed in this manual. b) Install iConnect software on a networked PC. This software is compatible with
Windows 95, 98, NT, 2000, and XP.
c) Use iConnect to assign an IP address to the iServer and access its web pages
for configuration. You can also use any standard web browser to access the iServer’s web pages. Consult with your IT department for obtaining an IP address.
Figure 4.2 Assigning an IP Address using iConnect
1) Place the IP address in this box.
2) Take the MAC address from the label attached to the bottom of the iServer and
place it in this box.
3) Click here to send the above IP address to the iServer.
4) After the IP address is assigned to the iServer, click here to access it’s web
pages.
5) Click here to Ping the iServer whose IP address is shown in the IP address box.
6) Click here to find all the iServer’s on your network .
7) The IP addresses for the iServer’s found by the iConnect will be listed here.
8) These fields indicate the IP address and the subnet mask of the PC on which
the iConnect is running.
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4.2 iConnect Software (continued)
iSERVER
OKPassword:
LOGIN
00-03-34-00-0A-0B
192.168.1.200
192.168.1.200 [0a
192.168.1.15
IP Selected
d) To access the iServer for Configuration:
Click on the “View Webpage” button, you will access the iServer’s home page, as shown below.
Refer to Section 4.4 for more details.
Figure 4.3 Accessing the iServer’s HOME Page
4.3 Assigning an IP Address Using Serial Port
Once you know the IP address that you need to put on your iServer you can use a serial connection (using a Terminal Emulation program like HyperTerminal) to assign the IP address to the iServer.
You need to make sure to setup the following COM port parameters on your terminal emulation program (i.e. HyperTerminal).
Baud Rate - 9600 b/s Data Bit - 8 bits Parity - None Stop Bit - 1 bit Flow Control - None Local Echo - Enable Line Feeds - Enable
Setting the IP address over the serial port requires a crossed-over (null modem) serial cable and HyperTerminal or any terminal emulation program.
When all the connections are done, press the Reset button or reset the power on the iServer.
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4.3 Assigning an IP Address Using Serial Port (continued)
C:\>ping 192.168.1.70 Pinging 192.168.1.70 with 32 bytes of data:
Reply from 192.168.1.70: bytes=32 time=15ms TTL=60 Reply from 192.168.1.70: bytes=32 time=8ms TTL=60 Reply from 192.168.1.70: bytes=32 time=8ms TTL=60 Reply from 192.168.1.70: bytes=32 time=8ms TTL=60
Pinging statistics for 192.168.1.70: Packets: Sent=4, Received=4, Lost=0 (0% loss)
Approximate round trip times in milli-seconds: Minimum=8ms, Maximum=15ms, Average=9ms
In the HyperTerminal Window hold the “Ctrl” key down and press the a key three times.
A command prompt (EIT>) will appear on the screen. To assign an IP address to the iServer:
Type s –IPx.x.x.x (where x.x.x.x is the IP address). Type s –GWx.x.x.x and s –SMx.x.x.x to assign Gateway and Subnet mask. Type c to save the settings. Type q to exit the page.
You will be asked to save the settings by typing Y and the iServer will restart with the new IP Address.
You can access the iServer’s complete settings by connecting the iServer’s serial port to your PC’s COM port using a null-modem cable.
Bring up a terminal emulation program (i.e. HyperTerminal) and make sure the right COM port is selected and the serial communications settings (baud rate, character bit, stop bit and parity) match the iServer’s serial port.
Power on the iServer and press the Enter key within 5 seconds of powering the iServer. The iServer will then transmit its complete configurations to the PC.
All that is left for you to do is to use a straight/normal network cable to connect the iServer to an Ethernet hub and power it up.
Then you can go to your computer that is connected to the same network and from the MS-DOS-Prompt window type "ping 192.168.1.70" where 192.168.1.70 is the new IP address for the iServer.
Figure 4.4 Pinging the iServer from a DOS Prompt
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4.4 Access and Configuration Using a Web Browser
OK
Password:
ADMINISTRATOR
ADMIN LOGIN
http://192.168.1.200
Address
Overview
Network
Serial I/O Pins Management Security Device Query Device Setup Readings Terminal System Diagnostics
iSERVER
OK
Password:
LOGIN
LOGIN
http://192.168.1.200
Address
• Start your web browser.
• In the URL field, type http://192.168.1.200 (iServer’s default IP address)
• The iServer will display the LOGIN page, as shown below.
Figure 4.5 iServer LOGIN Page
In order to access iServer’s web pages, users may be prompted for a password.
There are two different access levels:
1. LOGIN Password is required to access the iServer’s web server unless it’s
2. ADMINISTRATOR Password is required to access NETWORK, SECURITY, and
Figure 4.6 LOGIN and ADMINISTRATOR Passwords
disabled. The default password is 12345678. This password can be up to 16 alphanumeric case-sensitive characters.
SYSTEM web pages, unless it’s disabled. The default password is 00000000. This password can be up to 16 alphanumeric case-sensitive characters.
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4.4.1 Overview
Model
Firmware Version
DHCP
MAC Address
IP Address
Subnet Mask
Gateway Address
Hostname
Ethernet Port
Web Server Port
SNMP
Modbus TCP
Serial Port
EIT-W
x.x
Disabled
00:03:34:0A:0B
192.168.1.200
255.255.255.0
0.0.0.0
eit0A0B
Auto
80
Disabled
Disabled
9600,N,8,1,None
OVERVIEW
http://192.168.1.200
Address
Overview
Network Serial I/O Pins Management Security Device Query Device Setup Readings Terminal System Diagnostics
Once the LOGIN password is entered, the OVERVIEW page will appear which provides a summary of important parameters within the iServer.
All the fields are read-only.
Figure 4.7 iServer OVERVIEW Page
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4.4.2 Network
This page provides configurations for the Ethernet interface and TCP/IP parameters. Fields are described below.
Figure 4.8 iServer NETWORK Page
DHCP – If the box is checked the iServer will dynamically request an IP address, a
subnet mask, a gateway address, and a DNS address from the DHCP server. By default the DHCP option is disabled.
For more information about DHCP, see Section 3.3. MAC Address – This Indicates the hardware address of the iServer and it’s non-
configurable. For more information about MAC Address, see Section 3.2. IP Address – This indicates the IP address of the iServer. The iServer’s default IP
address is 192.168.1.200. When DHCP is enabled this field will be dimmed. Consult with your IT department for obtaining an IP address.
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4.4.2 Network (continued)
Subnet Mask – A 32-bit number that is used to determine which part of the IP
address is the network portion and which part is the host portion. When DHCP is enabled this field will be dimmed. The iServer’s default Subnet Mask is
255.255.255.0. Consult with your IT department for obtaining a subnet mask.
Gateway Address – This points to the router that forwards traffic to a destination address outside of the subnet on which the iServer resides. This is the IP address of the router which functions as a gateway. When DHCP is enabled this field will be dimmed. The iServer’s default Gateway address is 0.0.0.0. Consult with your IT department for obtaining a gateway address.
DNS Address – In order to use the iServer’s DNS feature, the DNS server on your network must be configured. That allows the iServer to use a host’s domain name to access the Ethernet node. The iServer plays the role of a DNS client, in the sense that the iServer will actively query the DNS server for the IP address associated with a particular domain name. When DHCP is enabled this field will be dimmed. The iServer’s default DNS address is 0.0.0.0. Consult with your IT department for obtaining a gateway address.
Host Name – If the DHCP is enabled the iServer will send this name to the DHCP server. This name is used so the iServer can be accessed based on a specific name instead of an IP address. For example, instead of using http://192.168.1.200 (IP address), you would use http://eit0a0b or any name up to eleven alphanumeric characters. The default Host Name for an iServer is "eit" followed by the last four digits of the MAC address of that particular iServer.
On Windows servers where the DHCP and DNS are separate functions it’s very important to configure the DHCP server to communicate with the DNS in order for the iServer’s Host Name to correctly respond. If you cannot access the iServer using its Host Name, please contact your network administrator to make sure the DHCP and DNS servers are linked together.
Protocol – It’s the network protocol the iServer communicates with the Ethernet Network. Options are TCP, UDP, and ModbusTCP. The default is TCP.
Web Server Port – The default port is 80. This is the primary port number for the HTTP protocol used for communication between internet browsers and web sites/web servers. Web servers open this port then listen for incoming connections from web browsers. Similarly, when a web browser is given an IP address (like the iServer’s IP address), it assumes that the iServer’s web server is listening for connections on port 80.
If this port is changed to anything but 80 then on the browser the new port number must be indicated with a colon (:) after the IP address. For example, if the Web Server Port is changed to 500, you will then need to type http://192.168.1.200:500 on the browser to access the iServer’s web server.
One of the applications where the Web Server Port number may need to change is when users want to access the iServer’s web server from outside the local area network (i.e. Internet). By setting up “Port Forwarding” inside a router that is the gateway to that local area network this task can be accomplished. “Port Forwarding” technique uses the Web Server Port number to forward the Internet connection to the iServer on the LAN.
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4.4.2 Network (continued)
Baud Rate
Data Bits
Parity
Stop Bit
Flow Control
9600
8
None
1
None
SERIAL
http://192.168.1.200
Address
Overview Network
Serial
I/O Pins Management Security Device Query Device Setup Readings Terminal System Diagnostics
Network-to-Serial Packing Techniques Multi-host ConnectionSerial Port
SERIAL PORT
Save Changes Reset
Ethernet Port – Is the link, in terms of speed and duplex, between the iServer and another Ethernet device like an Ethernet switch.
If Auto-Negotiation box is checked, the iServer will auto-negotiate the speed and duplex with the attached Ethernet device. This occurs at iServer power up.
If any of the other options selected, the speed and duplex will be fixed. It’s important to have the same Ethernet port configuration on the iServer and the attached Ethernet device.
If iServer cannot auto-negotiate with the attached Ethernet node it will default to 10 Mbps and Half-Duplex. Once Auto-Negotiation is checked, other fields under this category will be dimmed. By default the Auto-Negotiation is checked.
If the iServer detects the link to be 100 Mbps the first LED will be solid green.
Telnet Setup Compatibility – parameter values of the telnet and serial console will match the EIT Standard or partial EIS compatibility. See Section 4.5 for more information. Default is EIT Standard.
4.4.3 Serial
These pages provide configurations for the iServer’s serial port as well as different techniques for bridging data between serial and Ethernet ports (see Figures 4.9, 4.10, 4.11 and 4.12). Fields are described below.
4.4.3.1 Serial Port
Figure 4.9 iServer SERIAL Page – Serial Port - RS232
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4.4.3.1 Serial Port (continued)
Baud Rate
Data Bits
Parity
Stop Bit
Flow Control
9600
8
None
1
None
SERIAL
http://192.168.1.200
Address
Overview Network
Serial
I/O Pins Management Security Device Query Device Setup Readings Terminal System Diagnostics
Network-to-Serial Packing Techniques Multi-host ConnectionSerial Port
SERIAL PORT
Type
Timer
RS485
0 msec
Slave
2-Wire
Save Changes Reset
Baud Rate – This indicates the speed of the iServer’s serial port. Options are 300, 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200, 230400, and 460800 bits/s. The default is 9600 bits/s.
Data Bits – This Indicates the number of bits in a transmitted serial packet. Options are 7 and 8. The default is 8.
Parity – This checks the serial packet for the parity bit. Options are Even, Odd, and None. The default is None.
Stop Bit – This indicates the end of transmission. Options are 1 and 2. The default is 1. Flow Control – This handles the data flow between the iServer and the attached serial
device to ensure it’s processed efficiently. Too much data arriving before the device can handle it causes lost data. Options are Hardware (using RTS and CTS pins), Software also called Xon/Xoff (using Tx and Rx pins), and None. The default is None.
Figure 4.10 iServer SERIAL Page – Serial Port - RS485
RS485 – This option allows you to set the RS485 to be half or full duplex mode.
Half duplex is 2-wire RS485 and full duplex is 4-wire RS485. The default is 2-Wire (half duplex). If 4-wire is chosen, Timer and Type will be unavailable (grayed-out).
Timer – This option forces the RS485 to be either slave (where it will be only transmitting data on the serial port) or master mode (where it will be only receiving data on the serial port). The default is 0 msec.
With RS485 connection, the timeout value is used to switch between serial transmit and receive mode. Since the iServer supports 2-wire RS485, it needs to either transmit or receive serial data and the timeout value determines the time interval for each. The range can be from 0 to 9999 msec.
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4.4.3.2 Network-to-Serial
Number of Connections
Local Port
Connection Control
5
2000
Not Used
SERIAL
http://192.168.1.200
Address
Overview Network
Serial
I/O Pins Management Security Device Query Device Setup Readings Terminal System Diagnostics
Network-to-Serial Packing Techniques Multi-host ConnectionSerial Port
NETWORK-TO-SERIAL
Save Changes Reset
Type – This option allows you to set the time when the RS485 becomes from transmit (slave) to receive (master) mode. The default is Slave.
In most cases the iServer will be acting as a Slave device. Slave option is chosen when a network host needs to connect to the serial port of the iServer. With RS485 connection, the host option is selected if the connection is initiated from the serial device targeting a node on the network.
In order to have a good connection between the iServer and the serial device all serial port parameters (described above) should be the same for the iServer and the serial device.
For example, if the iServer is configured for 9600 baud rate, 8 data bits, no parity, 1 stop bit, and no flow control the serial device must have the exact same settings.
Figure 4.11 iServer SERIAL Page – Network to Serial
Number of Connections – This option allows up to 5 network connections to be
made to the iServer’s serial port. The choices are 0, 1, 2, 3, 4, and 5. If 1 is selected then only one network connection can be made to the iServer’s serial
port. Any number more than 1 would allow those many network hosts to simultaneously monitor (read only) the traffic on the iServer’s serial port, but only one host would be allowed to write to the serial port.
When selection numbers from 1 to 5, the iServer does not close the TCP connection made by the network host until the host closes it.
When 0 is selected the iServer’s serial port will be closed to all network connections except connections made to port 1000. This means that a network host can open a TCP connection to the iServer’s serial port only by using port 1000.
Once the serial device response back, the iServer will forward the response back to the host and it will then close the TCP connection. The default is 5.
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4.4.3.2 Network-to-Serial (continued)
End Character
Forward End Character
Inactivity Timeout
Disconnect
0x 0
500
sec
msec
0-1024 bytes
Buffering Time
Packet Length
0
None
0
SERIAL
http://192.168.1.200
Address
Overview Network
Serial
I/O Pins Management Security Device Query Device Setup Readings Terminal System Diagnostics
Network-to-Serial Packing Techniques Multi-host ConnectionSerial Port
PACKING TECHNIQUES
DISCONNECTION
Save Changes Reset
Local Port – This is the port number assigned to the iServer’s serial port for the purpose of TCP, UDP, or ModbusTCP connection. Any number between 500 and 9999 can be used with the exceptions of 1000 and 2002 which are reserved by the iServer for other purposes (port 1000 is described in the previous Section 3.6 TCP Port (Socket) Number and port 2002 is the iServer’s Telnet console port). The default is 2000.
Port number 502 is the default port number for Modbus/TCP protocol. If Modbus/TCP is enabled in the iServer, it’s then suggested to use port 502
for the iServer’s Local Port unless your host software that supports Modbus/TCP indicates otherwise.
Connection Control – (for RS232 only) Options are Not Used, Rise RTS (RTS+), Drop RTS (RTS-), Rise DTR (DTR+), and Drop DTR (DTR-).
If Not Used is selected, then the iServer forwards network connections to its serial port with no conditions.
Some serial devices accept connections based on certain signal conditions. For example, a serial device may accept a connection only if the iServer’s DTR
(connected to the device’s DSR or DCD) is high or low. In this case, when the iServer receives a connection from a networked host, before forwarding it to its serial port the iServer must rise its DTR (when Rise DTR is selected) or it must lower its DTR (when Drop DTR is selected). The default is Not Used.
4.4.3.3 Packing Techniques
Figure 4.12 iServer SERIAL Page – Packing Techniques
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4.4.3.3 Packing Techniques (continued)
End Character – When this hexadecimal character is received by the iServer on its
serial port, the iServer will forward the buffered serial data to the Ethernet. The default value is 0, which means the iServer requires no End Character to
forward the data to the network. Forward End Character – If this option is checked, the iServer will send the End
Character out to the Ethernet as part of the data. If unchecked, the iServer will not count the End Character as part of the data and will
drop it. The default is unchecked. Buffering Time – This forces the iServer to buffer the received serial data for the
give time value. This option defines the time interval during which the iServer stores the serial data in its buffer before sending it out to the network.
Depending on users’ applications, this time must be at least larger than one character interval within the specified baud rate.
For example, assume that the serial port is set to 1200 bps, 8 data bits, 1 stop bit, and no parity.
In this case, the total number of bits needed to send a character is 10 bits and the time required to transfer one character is:
(10 (bits) / 1200 (bits/sec) ) * 1000 (msec/sec) = 8.3 msec. Therefore, the Buffering Time must be larger than 8.3 msec. If the interval is set to be too long (counting the baud rate in the equation) and
therefore the iServer’s buffer approaches to get full, the iServer will override the specified time and will push the data out to the network before the buffer is full.
The default is 500 milliseconds. Packet Length – If the received data length (in bytes) matches the entered value,
the data will be sent out to the network. The data length of up to 1024 bytes can be entered. Enter 0 if you don’t need to limit the length. The default is 0.
Inactivity Timeout – This option impacts Network-to-Serial and Serial-to-Network connections.
The iServer will drop the TCP connection if there is no activity before the defined time expires. If 0 is selected there won’t be any timeout. The default is 0 seconds.
Disconnect – (for RS232 only) This option impacts serial-to-network connections. The choices are None, on DSR Drop (EIS: DSR+), on DSR Rise (EIS: DSR-), on
CTS Drop (EIS: CTS+), on CTS Rise (EIS: CTS-), on DCD Drop (EIS: DCD+), and on DCD Rise (EIS: DCD-).
The iServer will not disconnect the network connection under any circumstances if None is selected.
If on DSR/DCD/CTS Rise is selected, the iServer will disconnect the network connection when its DSR/DCD/CTS signal is risen.
When on DSR/DCD/CTS Drop is selected, the iServer will disconnect the network connection if its DSR/DCD/CTS signal is dropped.
The default is None.
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Connection Type
Retry Counter
Retry Timeout
Disable
msec
2
200
SERIAL
http://192.168.1.200
Address
Overview Network
Serial
I/O Pins Management Security Device Query Device Setup Readings Terminal System Diagnostics
Network-to-Serial Packing Techniques Multi-host ConnectionSerial Port
MULTI-HOST CONNECTION
Save Changes Reset
1
2
3
4
5
6
7
8
9
10
11
12
Host AddressNo Port
4.4.3.4 Multi-host Connection
Figure 4.13 iServer SERIAL Page – Multi-host Connection
Connection Type – The options are Disable, Simultaneous, and Sequential. The
iServer can send the received serial data to multiple network hosts Simultaneously or Sequentially.
In Simultaneous mode, the received serial data will be transmitted to all the network nodes that are indicated in the host table (using TCP or UDP protocol depending on which protocol is selected under the NETWORK page).
In Sequential mode, the iServer scrolls through the IP addresses in the host table until it connects to one. After a successful connection, the iServer stops trying to connect to any others. If this connection fails, the iServer continues to scroll through the table until the next successful connection takes place.
Each entry in the host table should contain an IP address and a port number. The default is Disable.
35
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4.4.3.4 Multi-host Connection (continued)
I/O PINS
http://192.168.1.200
Address
Overview Network Serial
I/O Pins
Mangement Security Device Query Device Setup Readings Terminal System Diagnostics
Save Changes Reset
No Digital IO in this model
Direction
Input Condition
Input1
High Low
I/O PINS
http://192.168.1.200
Address
Overview Network Serial
I/O Pins
Management Security Device Query Device Setup Readings Terminal System Diagnostics
Retry Counter – This indicates the number of tries to connect to the host address. The default is 2.
Retry Timeout – This indicates the amount of time (msec) between each try. The default is 200 msec.
4.4.4 I/O Pins
4.4.4.1 I/O Pins for RS232 Models
This page provides the status for Input and Output pins described in Section 2.4. The Wall Mount iServer with RS232 model has only one input. This input can be
used as a condition for the SNMP and/or email alarms. For more details see Section 4.4.5.2.
An Up (Green) or Down (Gray) arrow indicates whether the Input pin is High or Low respectively. All GPIO pins are 3.3V for logic High and 0V for logic Low.
The DIN Rail iServer RS232 model has no input or outputs.
Figure 4.14 iServer I/O PINS Page for RS232 - Wall Mount iServer
Figure 4.15 iServer I/O PINS Page for RS232 - DIN Rail iServer
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4.4.4.2 I/O Pins for RS485 Models
1 High
Conditional I/O Pins
Low
High Low
Input Output
Direction Output Condition Input Condition
I/O PINS
http://192.168.1.200
Address
Overview Network Serial
I/O Pins
Mangement Security Device Query Device Setup Readings Terminal System Diagnostics
Save Changes Reset
1 High Low
IfInput Output Then
2 High Low
2 High LowInput Output
3 High LowInput Output
The RS485 models come with three I/O pins that can either be set to inputs or outputs. An Up (Green) or Down (Gray) arrow indicates whether the Input pin is High or Low
respectively. All GPIO pins are 3.3V for logic High and 0V for logic Low.
Figure 4.16 iServer I/O PINS Page for RS485 Models
The numbers indicated on the screen shots are not the actual pin numbers. Refer to Section 2.4 Wiring Interface, for the correct pin numbers.
37
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4.4.5 Management
SNMP Service
SNMP Community
Contact
Location
Public
Joe Smith
Station #3
SNMP Traps
SNMP Trap Server IP
192.168.1.20
192.168.1.10
Email Service
SMTP Server IP
SMTP Server Port 25
From:
Subject:
Alarm from iServer
Enable
Enable
Enable
MANAGEMENT
http://192.168.1.200
Address
Overview Network Serial I/O Pins
Management
Security Device Query Device Setup Readings Terminal System Diagnostics
Alarm 1 Alarm 2 Alarm 3 Alarm 4 Alarm 5Email,SNMP
SNMP
EMAIL
Save Reset
This page provides the configuration of the iServer’s email, SNMP and alarm settings. SNMP (Simple Network Management Protocol) is a protocol used by network management systems to communicate with network devices that respond to SNMP connections for the purpose of problem detections and corrections (see
Figures 4.17 and 4.18). Fields are described below.
4.4.5.1 Management - Email SNMP
SNMP Service – This option is used to enable the SNMP service. The default is
unchecked.
SNMP Community – Every SNMP communication takes place using a community string. It’s configurable to either public or private. Public is the default.
Contact – This field specifies the contact name to which the SNMP trap is sent. This field allows the trap to address a particular person. It is similiar to the word “Attn:” in the subject line of an email.
Location – This field specifies the location of the iServer. For example, it can be “Boiler Control Station #3” which is the place where the iServer and the serial device are located. Each SNMP trap will have both the contact and location information in it to help identify where the trap is coming from and whom it is meant for.
SNMP Traps – This option allows the customer to enable traps in SNMP. Traps are UDP data packets sent to an IP address (Trap server IP) by iServer and contain contact and location information and also OID (Object ID) for a trap.
Figure 4.17 iServer MANAGEMENT Page – Email, SNMP
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4.4.5.1 Management - Email SNMP (continued)
Events Email SNMP Trap
Power Reset
IP Address Changed
iServer Accessed
0x00
Character 2
Input Pin PIN1
Character 1
0x00
Input Condition LOW
Serial Port Disconnected
Reminder Interval 5 minutes
To :
Message:
Alarm from iServer
Enable
MANAGEMENT
http://192.168.1.200
Address
Overview Network Serial I/O Pins
Management
Security Device Query Device Setup Readings Terminal System Diagnostics
Alarm 1 Alarm 2 Alarm 3 Alarm 4 Alarm 5Email,SNMP
Properties
Save Reset
SNMP Trap Server IP – This field contains the IP address of the trap server located somewhere on your network. The trap server listens for SNMP traps coming from the iServer. Third-party trap server software can be found on the internet for download.
Email Service – This option enables the email service on the iServer. The iServer uses SMTP (Simple Mail Transfer Protocol) with port number 25 to send emails. The default is unchecked.
You must have an email server (SMTP server) on your network in order to receive emails generated by the iServer.
SMTP Server IP – This field specifies the IP Address of the SMTP server.
iServer does not support SMTP server authentication.
SMTP Server Port – This is a read only field specifying the standard port number 25 used by the SMTP Server.
From – This field specifies the name of the person that will send email. It can also be an email address. Only one name or email address is allowed at a time with space or comma in between
Subject – This field specifies the subject of the email to send. All emails will have this common subject. Example of a subject can be “Alarm from iServer”.
4.4.5.2 Management - Alarm 1 - 5
Figure 4.18 iServer MANAGEMENT Page – Alarm
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4.4.5.2 Management - Alarm 1 - 5 (continued)
Enable – This option enables the alarm1. Power Reset – Email – This option enables iServer to send an email when it is
rebooted.
Power Reset – Trap – This option enables iServer to send a trap when it is rebooted.
IP Address Changed – Email – This option enables iServer to send an email when
the iServer’s IP Address is changed. IP Address Changed – Trap – This option enables iServer to send a trap when the
iServer’s IP Address is changed.
iServer Accessed – Email – This option enables iServer to send an email when the iServer is accessed on Port 2000.
iServer Accessed – Trap – This option enables iServer to send a trap when the iServer is accessed on Port 2000.
Character 1,2 – Email – This option enables the iServer to send an email when the iServer receives on its serial port, the character specified in the field Character 1 or Character 2.
Character 1,2 – Trap – This option enables the iServer to send a trap when the iServer receives on its serial port, the character specified in the field Character 1 or Character 2.
Input Pin – Email – This option enables iServer to send an email when iServer’s input pin (the one selected) matches with the Input condition high or low that is selected. This option is not available in the iServer models without the I/O pins.
Input Pin – Trap – This option enables iServer to send a trap when iServer’s input pin (the one selected) matches with the Input condition high or low that is selected. This option is not available in models that do not have I/O pins.
Serial Port Disconnected – Email – This option enables iServer to send an email when the serial cable is disconnected. This option is not available in RS485 models.
Serial Port Disconnected – Trap – This option enables iServer to send a trap when the Serial cable is disconnected. This option is not available in RS485 models.
Reminder Interval – This field sets a reminder interval for either an email or a trap to be sent again. The allowed minimum value is 5 minutes and the maximum value is 300 minutes. Do not set the value for less than 5 minutes.
Only the options Input Pin and Serial Port Disconnected use this Reminder Interval. Power Reset email is sent only once. IP Address Changed, iServer Accessed and Character 1, 2 options send email/trap
whenever the conditions occur. To – This field contains the email addresses of people that will be getting the email
for a particular alarm. If multiple emails are to be sent then the names need to be separated by a comma.
Message – This field contains the message body for the email of a particular alarm.
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4.4.5.2.1 Sending Txt Messages to a Cell Phone
1.
2.
3.
4.
5.
6.
7.
8.
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
0.0.0.0
change
change
change
12345678
00000000
Login Password
Administrator Password
Serial Port Password
Telnet Console Access
Serial Port Console Access
Web Server Access
Enable
SECURITY
http://192.168.1.200
Address
Overview Network Serial I/O Pins Management
Security
Device Query Device Setup Readings Terminal System Diagnostics
SECURITY
IP EXCLUSIVITY
Save Reset
No IP Address
To send an alarm as a text message to your cell phone you need to enter the email address that is associated with your cell phone number. For example: [email protected] where 714-555-1212 is the cell phone number and xxxx.xxx is the domain name for the telecomm provider. You’ll just need to find the correct email format for your cell phone provider. Here are a few examples of email formats for providers in the U.S.
4.4.6 Security
This page provides security and access settings for the iServer. Administrator password (default is 00000000) is required to access the SECURITY page. Fields are described below.
Login Password – To access the iServer’s web server this password is required. The password length can be up to 16 alphanumeric case-sensitive characters. To change the password click on
change
. Empty box means no password is required. The default Login Password is 12345678.
Figure 4.19 iServer SECURITY Page
This password will also be prompted when Telnet to port 2002 is made. Port 2002 is the Telnet console port that allows users to configure all the iServer parameters that can be configured through the web server.
41
Administrator Password – To access NETWORK, SECURITY, and SYSTEM pages, this password is required. The password length can be up to 16 alphanumeric case-sensitive characters. To change the password click on change
. Empty box means no password is required. The default Administrator Password is 00000000.
Page 48
4.4.6 Security (continued)
Send
Command *01X01
Response 92.4
DEVICE QUERY
DEVICE QUERY
http://192.168.1.200
Address
Overview Network Serial I/O Pins Management Security
Device Query
Device Setup Readings Terminal System Diagnostics
Serial Port Password – To access the iServer’s serial port (via TCP or UDP socket connection) this password is required (port 2000 is the iServer’s default serial port number). The password length can be up to 16 alphanumeric case-sensitive characters. To change the password click on change
. Empty box means no
password is required. The default Serial Port Password is none. Telnet Console Access – If checked, Telnet to the iServer’s port 2002 is allowed.
The default is checked. The password for the Telnet Console Access is the same as the Administrator Password.
Serial Port Console Access – If checked, an in-bound console connection to the iServer’s serial port is allowed. Using a terminal emulation program on a PC (like HyperTerminal) this connection can be made to configure the iServer for its IP address, gateway address and subnet mask. The default is checked.
The iServer is always in “data” mode when an in-bound serial connection is made to the iServer. You can change from “data” mode to “configuration” mode by sending three “Ctrl a” characters within 5 seconds after the iServer is powered on. Letter q will put the iServer back to “data” mode.
Web Server Access – If checked, a web browser can be used to connect to the iServer’s web server. If unchecked, access to the iServer’s web server will be blocked. The default is checked.
IP Exclusivity – This table contains all the IP Addresses for the network nodes that are allowed to communicate with the iServer.
If the table is empty then all the network nodes will be allowed to connect to the iServer. If enabled, all packets from IP Addresses that are not on this list will be ignored and thrown away. The default is Disable.
4.4.7 Device Query
This page allows you to send a command to a single serial device connected to the iServer and displays the response back from that serial device.
If the connection is RS485, the RS485 node number must be typed before the actual command. Example: *01 is the RS485 node number 1 and the X01 is the actual command
requesting temperature value. Refer to your device’s Serial Communication Manual for a list of Commands.
Figure 4.20 iServer DEVICE QUERY Page for RS485
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4.4.8 Device Setup
DEVICE SETUP
http://192.168.1.200
Address
Overview Network Serial I/O Pins Management Security Device Query
Device Setup
Readings Terminal System Diagnostics
DEVICE SETUP
Update Checked Box
Click on Device No. on the left to modify Device Parameters
1
2
3
4
5
6
7
8
NameNo Check
UnitCommand
Boiler 1 Deg. C*01X01
Boiler 2 Deg. C*02X01
This option allows the users to add up to eight device names, commands and a response unit (in RS485 mode). The iServer will send the entered commands on the serial port and will receive the responses from those devices. Clicking on Readings page link will show the response.
Since only one device can be connected in an RS232 connection, there should be only one device entered in the DEVICE SETUP page. For RS232 no device address is used, only the Command *X01.
You can setup and display your device’s different values (e.g. Peak and Valley). Refer to your device’s Serial Communication Manual for a list of Commands.
On this page there is a “No” column, which has numbers from 1
to 8. These numbers are links to the parameters of each device; click on them to enter the device name, command and unit.
4.4.8.1 Device Parameters
After clicking on any of the numbers (1 DEVICE PARAMETERS page.
Name - This field allows you to enter the device name and can take up to eight alphanumeric characters.
Command - This field is where the actual command is typed. The iServer will send this command to the serial device as soon as the READINGS
page link is clicked.
Unit - This field is the response unit and can take up to eight alphanumeric characters.
Figure 4.21 iServer DEVICE SETUP Page for RS485
through 8), you will be directed to the
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4.4.8.1 Device Parameters(continued)
READINGS
http://192.168.1.200
Address
READINGS
Auto Update
10 SecondsUpdate
Boiler 1
01X01092.4
Deg. C
Boiler 2
02X01095.1
Deg. C
Name
1
2
3
4
5
6
7
8
No Reading Unit
Overview Network Serial I/O Pins
Management
Security Device Query Device Setup Readings Terminal System Diagnostics
Save Changes Reset
Command *01X01
Name Boiler 1
Unit Deg. C
DEVICE PARAMETERS
No. 1
DEVICE SETUP
http://192.168.1.200
Address
Overview Network Serial I/O Pins Management Security Device Query
Device Setup
Readings Terminal System Diagnostics
Figure 4.22 iServer DEVICE PARAMETERS Page for RS485
In RS485 connection, the RS485 node number must be typed before the actual command. Example: *01 is the RS485 node number 1 and the X01 is the actual command
requesting temperature value. For RS232 the command would be X01
4.4.9 Readings
After adding the Device Parameters, including the Command, clicking on the READINGS page allows you to monitor the response back from the serial device.
Auto Update - To change the time interval of the page refresh, enter the amount of seconds in the box. If you want to manually refresh the page, refresh your browser or click on Readings.
Figure 4.23 iServer READINGS Page for RS485
44
The command 01X01 is displayed on the Readings page when “echo” is enabled on your Device.
Page 51
4.4.10 Terminal
SYSTEM
http://192.168.1.200
Address
Overview Network Serial I/O Pins Management Security Device Query Device Setup Readings Terminal
System
Diagnostics
Defaults Upgrade Download Config Upload ConfigReboot
REBOOT iSERVER
OK
TERMINAL
http://192.168.1.200
Address
Overview Network Serial I/O Pins Management Security Device Query Device Setup Readings
Terminal
System Diagnostics
TERMINAL
reading
On this page you can send and receive data to and from the serial device. Simply, type the command in the white area and as you type the characters, the characters will be transmitted out from the serial port of the iServer. If you want to send the whole command as a word, simple paste the word in the same area. This is an excellent tool to retrieve data from the serial port without any special software, only a web browser.
Figure 4.24 iServer TERMINAL Page
4.4.11 System
This page provides various options to reboot, restore defaults, upgrade firmware and download/upload configuration for the iServer. Fields are described below.
Figure 4.25 iServer SYSTEM Page
Reboot – Clicking on OK button will reboot the iServer. Defaults – Clicking on OK button will reset the iServer to factory default settings.
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4.4.11 System (continued)
Reset CounterBytes 0 0
DIAGNOSTICS
http://192.168.1.200
Address
Overview Network Serial I/O Pins
Management
Security Device Query Device Setup
Readings
Terminal System
Diagnostics
DIAGNOSTICS
PING
Serial Port Received Transmitted
CTS
RTS
DSR
DCD
DTR
Reset Counter
Reset Counter
Reset Counter
Ethernet Port Received Transmitted
TCP
UDP
ICMP
67
817
0
48
286
0
Submit
Host IP Address
Count
Upgrade – Before proceeding with the firmware upgrade, enter the name of the file you plan to use, click on Check File Name button.
If OK, a new screen will appear and you can then browse to the actual upgrade firmware file “EIT_x_y.bin” and click on the Upload button.
After the file has upgraded the iServer will automatically reboot and load the new firmwar, you will be returned to the Welcome page.
Download Config – Using this option you can download the configuration file that contains all the settings stored in the iServer and use it as a reference.
Upload Config – Using this option you can upload the configuration file to iServer.
It is recommended to download and store a working copy of this configuration file in case the device is configured improperly. You can then set the iServer to its default settings and upload the configuration file again.
4.4.12 Diagnostics
This page provides diagnostic information for the iServer. It includes information such as Serial port or Ethernet data received or transmitted and has the ability to reset the counters. Also other network devices can be pinged from here. Fields are described below.
4.4.12.1 Diagnostics - Serial Port Bytes Received – This is the number of bytes received by the iServer on its serial port. Bytes Transmitted – This is the number of bytes transmitted by the iServer on the
serial port.
Figure 4.26 iServer DIAGNOSTICS Page
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4.4.12.1 Diagnostics - Serial Port (continued)
The Reset Counter button can be clicked and the number of bytes received and transmitted will reset to 0.
CTS - Clear to Send. RTS - Ready to Send. DSR - Data Set Ready. DCD - Data Carrier Detect. DTR - Data Terminal Ready.
An arrow on the right side represents the current status of the above signals.
Up (Green) means the signal is High. Down (Gray) means the signal is Low.
These signals (CTS, RTS, DSR, DCD, DTR) are only available in the RS232 model of the iServer.
4.4.12.2 Diagnostics - Ethernet Port
This section of the webpage provides information about Ethernet packets sent/received by the iServer.
TCP – Received – TCP packets received by the iServer. TCP – Transmitted – TCP packets transmitted by the iServer. UDP – Received – UDP packets received by the iServer. UDP – Transmitted – UDP packets transmitted by the iServer. ICMP – Received – ICMP packets received by the iServer. ICMP – Transmitted – ICMP packets transmitted by the iServer.
The Reset Counter button can be clicked and the number of bytes received and transmitted (of TCP, UDP or ICMP) will reset to 0.
4.4.12.3 Diagnostics - Ping
This option can be used to ping a network device and check if it’s online or not.
Host IP Address – This represents the IP Address that the device to ping. Count – This represents the no of times that the iServer will ping the network device.
All the ping packets sent by the iServer need to be replied in order for the iServer to announce the device is alive.
47
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4.5 Telnet Setup
192.168.1.200
UNSPEC
Host:TCP/IP:
S
erial:
2002TCP p
ort#:
Protocol:
COM1: Communications Port {COM1
Te
lnet
Tera Term: New Connection
Cancel H
elpOK
Telnet stands for Telecommunications Network, it is a protocol that provides a way for users (or clients) to connect to computers (or servers) on a network, whether in the next building or across the other side of the world.
You can open a Telnet session using other terminal emulation programs like Tera Term Pro (downloadable from the internet), which is a free software for MS­Windows. It supports VT100 emulation, Telnet connection and serial port connection.
Once the Telnet mechanism is decided we can open a session by simply typing the IP address of the iServer, and setting the Port on 2002 for logging into the iServer Configuration page, or 2000 for accessing the serial device connected to the iServer’s serial port.
Figure 4.27
Tera Term Telnet
Connection Screen
Administrator Password?00000000 EIT>p
Model: EIT_W Firmware Ver: 1.8.9
BD: 9600 (6) DT: 8 bits (4) PT: None (1) ST: 1 bit (1) FC: None (1) DP: Disabled (0) MC: 00:03:34:00:0A:0B IP: 192.168.1.200 SM: 255.255.255.0 GW: 0.0.0.0 LP: 12345678 SP: 00000000 CP: TC: Enabled (1) SC: Enabled (1) CC: Not Used (1) DC: Not Used (1) WS: Enabled (1)
EIT> _
Figure 4.28a Telnet Setup /
EIT Standard
EIT Figure 4.28b Telnet Setup / EIS
EIS Compatible
Administrator Password?00000000 EIT>p
Model: EIT_W Firmware Ver: 1.8.9
BD: 9600 (5) DT: 8 bits (1) PT: None (0) ST: 1 bit (0) FC: None (0) DP: Disabled (0) MC: 00:03:34:00:0A:0B IP: 192.168.1.200 SM: 255.255.255.0 GW: 0.0.0.0 LP: 12345678 SP: 00000000 CP: TC: Enabled (1) SC: Enabled (1) CC: Not Used (1) DC: Not Used (1) WS: Enabled (1)
EIT> _
48
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4.5 Telnet Setup (continued)
EIT Standard (parameter setting in Section 4.4.2)
EIT>?
Available Commands:
1. RESET ( To reboot the device )
2. FACTORY ( To restore factory defaults )
3. ? ( Help/This screen )
4. c ( Confirm settings and write to the flash )
5. p ( Print the settings )
6. q ( Quit this console )
7. s -<ARG><VALUE> ( To change device settings )
+-------------------------------------------------------+ | Arg | Description | Value | +-------------------------------------------------------+ | BD | BaudRate | 1-300, 2-600, 3-1200, | | | | 4-2400, 5-4800, 6-9600,| | | | 7-19200, 8-38400, | | | | 9-57600,10-115200, | | | | 11-230400, 12-460800 | | DT | Data Bits | 1-5 bits, 2-6 bits, | | | | 3-7 bits,4-8 bits | | PT | Parity | 1-None, 2-even,3-Odd | | ST | Stop Bit | 1-1 bit,2-2 bits | | FC | FlowControl | 1-none, 2-sw, 3-hw | | DP | DHCP | 0-Disable, 1-Enable | | IP | IP address | | | SM | Subnet mask | | | GW | Gateway | | | DN | DNS server address | | | LP | Login password | 0-16 Alphanumeric chars| | SP | Admin password | 0-16 Alphanumeric chars| | CP | Serial password | 0-16 Alphanumeric chars| | TC | Telnet console access | 0-Disable, 1-Enable | | SC | Serial console access | 0-Disable, 1-Enable | | WS | Webserver access | 0-Disable, 1-Enable | | CC | Connection Control | 1-Not Used, 2-RTS+ | | | (RS485 not applicable) | 3-RTS-, 4-DTR+, 5-DTR- | | DC | Disconnection | 1-Not Used, 2-DSR+ | | | (RS485 not applicable) | 3-DSR-, 4-CTS+, 5-CTS- | | | | 6-DCD+, 7-DCD- | | SR | Secured readings,Charts| 0-Disable, 1-Enable | +-------------------------------------------------------+
Example:
To configure Baudrate 9600, 1 stop bit, and Odd Parity.
s -BD6 -PT3 -ST1 EIT>
Figure 4.29a Telnet Setup - EIT Standard Help Page
49
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4.5 Telnet Setup (continued)
EIS Compatible (parameter setting in Section 4.4.2)
EIT>?
Available Commands:
1. RESET ( To reboot the device )
2. FACTORY ( To restore factory defaults )
3. ? ( Help/This screen )
4. c ( Confirm settings and write to the flash )
5. p ( Print the settings )
6. q ( Quit this console )
7. s -<ARG><VALUE> ( To change device settings )
+-------------------------------------------------------+ | Arg | Description | Value | +-------------------------------------------------------+ | BD | BaudRate | 0-300, 1-600, 2-1200, | | | | 3-2400, 4-4800, 5-9600,| | | | 6-19200, 7-38400, | | | | 8-57600,9-115200, | | | | 10-230400, 11-460800 | | DT | Data Bits | 0-7 bits, 1-8 bits, | | | | 2-5 bits,3-6 bits | | PT | Parity | 0-None, 1-Odd,2-Even | | ST | Stop Bit | 0-1 bit,1-2 bits | | FC | FlowControl | 0-none, 1-sw, 2-hw | | DP | DHCP | 0-Disable, 1-Enable | | IP | IP address | | | SM | Subnet mask | | | GW | Gateway | | | DN | DNS server address | | | LP | Login password | 0-16 Alphanumeric chars| | SP | Admin password | 0-16 Alphanumeric chars| | CP | Serial password | 0-16 Alphanumeric chars| | TC | Telnet console access | 0-Disable, 1-Enable | | SC | Serial console access | 0-Disable, 1-Enable | | WS | Webserver access | 0-Disable, 1-Enable | | CC | Connection Control | 1-Not Used, 2-RTS+ | | | (RS485 not applicable) | 3-RTS-, 4-DTR+, 5-DTR- | | DC | Disconnection | 1-Not Used, 2-DSR+ | | | (RS485 not applicable) | 3-DSR-, 4-CTS+, 5-CTS- | | | | 6-DCD+, 7-DCD- | | SR | Secured readings,Charts| 0-Disable, 1-Enable | +-------------------------------------------------------+
Example:
To configure Baudrate 9600, 1 stop bit, and Odd Parity.
s -BD5 -PT1 -ST0 EIT>
Figure 4.29b Telnet Setup - EIS Compatible Help Page
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4.5 Telnet Setup (continued)
The default password for Telnet Login is 00000000 and can be changed if desired.
In the Configuration mode you can make any changes just like you would using the Web Browser. After connected to the iServer, the user can use the following commands to read, modify, and get help from the iServer console.
p Following with a return character, the console will show the iServer
configurations (Figure 4.28).
? Following with a return character, the console will show all the
commands and options (Figure 4.28).
s Is the configuration command, used to set a new setting (see the
example in Figure 4.29)
RESET Following with a return character, it will recycle the Power on the iServer. FACTORY Following with a return character, it will set the iServer to it’s factory
default settings.
c The current settings will be stored permanently . q quit
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4.6 HTTPget Program
You can setup and read the information from the iServer by using the HTTPget program. The following program can be used to read data from the embedded server firmware by using TCP port “1000”. The command sends this string to TCP port 1000 and reads back the response from the same port. Whatever you write to the port goes to the serial port unmodified. Any response from the serial port can be read back from the same socket.
The HTTPget.exe file is used to setup and read information from the iServer. This file will be automatically installed when you install the Mail Notifier software available on our website.
Example to use the HTTPget program:
1. Create a directory C:\iServer\HTTPget
2. Copy HTTPget.exe and readme_features.doc files to this directory.
3. Make sure that you are in this directory and then enter the following test program:
C:\iServer\httpget>httpget –r –S "*01X01\r" 192.168.1.200:1000
where: –r –S are parameters needed for the command string *01 is device address (in hex format) for RS485 communication interface
(skip for RS232)
X01 read measurement data value (iSeries protocol) \r is the carriage return termination character
192.168.1.200 is an IP address 1000 is a local port number
Response: 01X01074.3
where: 01X01 is Echo command
074.3 is a display reading of the 4-digit device
In the example above the 4-digit iSeries controller has been connected to the serial communication port of iServer.
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4.7 ARP Protocol
ARP is the Internet layer protocol responsible for matching or obtaining the MAC (hardware) address that corresponds to a particular IP address. The ARP command allows the user to view the current contents of the ARP cache of the local computer (residing on the same network) or remote computer (residing on the different network) through a router.
Microsoft includes the ARP.EXE utility for viewing and modifying the ARP cache with its Windows products. The following ARP commands can be used to view cache entries:
• arp –a ➞ Use this command to view all ARP cache entries.
• arp –a plus IP address ➞ Use this command to view ARP cache entries
associated with one particular interface on a network with multiple adapters.
• arp –g ➞ Same as arp –a.
• arp –N ➞ Use this command to display ARP entries for specific network
interface.
• arp – s plus IP address plus Physical address ➞ Use this command to
manually add a permanent static entry to the ARP cache.
• arp –d ➞ Use this command to manually delete a static entry.
Ping the destination computer using IP address first before using the arp -a command.
The following window shows examples of arp commands and responses.
• Your computer has an IP
address of 192.168.1.118
• The destination computer
has an IP address of
192.168.1.96
Figure 4.30 ARP Commands and Responses
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4.8 Remote Access (Tunneling)
192.168.1.50
192.168.1.49
To "tunnel", in this context, is to transmit data between two points through a private conduit on a shared or public network. The network could be an Ethernet LAN, a WAN, or the Internet. The iServer allows for a connection between a serial device and a PC, or between two serial devices, using an existing network rather than dedicated wiring.
Today, there are number of serial devices like sensors, gauges, PLCs, card readers, security alarms, barcode scanners, data loggers, video cameras, ATM machines, time & attendance terminals, medical lab equipments, electronic signboards, and many others that are directly connected to PCs via their serial ports. These devices can be attached to shared Ethernet networks (TCP/IP protocol) and get accessed, controlled, and managed remotely using the iServer products.
Any two iServer’s can talk to each other over the Ethernet LAN, WAN, and Internet using TCP/IP protocol. Therefore, the connected serial devices to iServer’s can also communicate with each other back and forth over these networks. This characteristic is called Tunneling and it’s illustrated in Figures 4.31 and 4.32.
Figure 4.31a Serial Tunneling -
Figure 4.31b Serial Tunneling - Embedded PCB
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4.8 Remote Access (Tunneling) (continued)
Figure 4.32 Device-to-Device Communication
In order to use this Tunneling feature, some settings are required within the local and remote iServer’s.
4.8.1 Remote iServer
It’s recommended to configure the Remote iServer and have it up and running before the Local iServer is configured.
1. A static IP address must be assigned to the Remote iServer. This means that the
DHCP must remain disabled. Refer to the DHCP section of the user’s manual for details.
2. Use a browser to access the Remote iServer’s WEB page. Simply type the
iServer’s IP address at the browser’s URL location (i.e. 192.168.1.50) followed by an Enter key. You should then see the iServer’s main WEB page.
3. Click on the OK button after entering the LOGIN password.
4. On the SERIAL page, under Serial Port section (see Figure 4.9 or 4.10) make
sure the parameters: Baud Rate, Data Bits, Parity, Stop Bits, and Flow Control match the serial communication settings of your attached serial device.
5. Under Packing Techniques section (see Figure 4.12) make sure to set the End
Character (Hex) to 00 and the Buffering Time is set to 0.
6. Under Network-to-Serial section (see Figure 4.11) set Number of Connections
to 1 or higher.
7. Click on Save button for the changes to take place. Make sure that the serial cable and communication settings between the iServer and
the serial device are valid.
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4.8.2 Local iServer
1. An IP address should be assigned to the iServer dynamically or statically
(recommended).
2. Use a browser to access the Local iServer’s WEB page. Simply type the
iServer’s IP address at the browser’s URL location (i.e. 192.168.1.49) followed by an Enter key. You should then see the iServer’s main WEB page.
3. Click on the OK button after entering the LOGIN password.
4. Click on NETWORK page, you will be prompted with a Password (default is
00000000).
5. On the SERIAL page, under Serial Port section (see Figure 4.9 or 4.10), make
sure the parameters: Baud Rate, Data Bits, Parity, Stop Bits, and Flow Control match with your attached serial device and its application software.
6. Under Packing Techniques section (see Figure 4.12), make sure to set the End
Character (Hex) to 00 and the Buffering Time to 0.
7. Under Multi-host section (see Figure 4.33), set the Connection Type to
Simultaneous/ Sequential, enter the Remote IP address (would be the IP address of the remote iServer, 192.168.1.50), and use the default Remote Port number 2000.
Set Retry Counter to anything more than 0 and set the Retry Timeout to a desired value.
If the tunneling connection between the two iServers goes down due to network problems, power failure, etc., the Sequential connection type option will enable the Local iServer to reconnect with the Remote iServer based on the specified time interval in the Retry Timeout.
For example, based on a timeout of 10000 (10 seconds), the Local iServer will continually attempt to reconnect and reestablish the tunnel with the Remote iServer every 10 seconds.
9. Click on Save button for the changes to take place.
10. Initialize the serial device application software to establish the connection.
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Connection Type
Retry Counter
Retry Timeout
Simultaneous
2
200
SERIAL
http://192.168.1.49
Address
Overview Network
Serial
I/O Pins Management Security Device Query Device Setup Readings Terminal System Diagnostics
Network-to-Serial Packing Techniques Multi-host ConnectionSerial Port
MULTI-HOST CONNECTION
Save Changes Reset
1 192.168.1.50 2000
0.0.0.0 0
0.0.0.0 0
0.0.0.0 0
0.0.0.0 0
0.0.0.0 0
0.0.0.0 0
0.0.0.0 0
0.0.0.0 0
0.0.0.0 0
0.0.0.0 0
0.0.0.0 0
2
3
4
5
6
7
8
9
10
11
12
Host AddressNo Port
4.8.2 Local iServer (continued)
Figure 4.33 SERIAL - Multi-Host Connection
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4.8.3 Tunneling Troubleshooting
Serial Device Software
Serial Cable (RS232)
Using the original serial cable, please confirm valid communication between the serial device and its application software on the PC with no iServers in between (direct serial connection). Otherwise, reset the power, first on the remote iServer and then on the local iServer and recheck for Connection type drop down menu as simultaneous.
A quick way to check the LAN and serial tunneling connection is to separately access each iServer WEB page via the Ethernet. If successful, this should prove a valid LAN connection.
For serial tunneling, open a HyperTerminal session on the PC pointing to the same COM port to which the Local iServer is connected and type/send some characters. This should cause the Rx Receive LED on the Local iServer to blink as it receives the data from the serial port and onto the LAN. Accordingly, the Tx Transmit LED on the Remote iServer should blink as it transmits the data from the LAN into the serial device. If no LEDs blink, then that could possibly point to the iServer connection in trouble - particularly, the serial cabling and/or the serial settings (Baud rate, stop bit, parity, etc.) throughout the communication path between the PC, the iServer, and the serial device.
4.9 iPORT, COM Port Redirector
To obtain the iPORT software (iPORT.exe file) please use the phone number, as listed on the cover of this manual, to contact the Sales Department nearest you.
To install the iPORT application, simply double-click on the iPORT.exe file and follow the installation steps. The iPORT is compatible with Windows NT, 2000, and XP operating systems.
4.9.1 iPORT Overview
The iPORT is a COM port redirecting software for Windows NT, 2000, and XP. Its function is to redirect connections that are destined for a local serial (COM) port on a PC, to an iServer network-enabling device on the LAN.
In a direct serial connection, application software can communicate directly over an RS232 or RS485 with a serial device (Figure 4.34).
Figure 4.34 Direct Serial Connection
By installing iPORT software on the same PC, the iPORT will redirect the serial connection from the COM port to the network port on that PC. The connection can simply reach the serial device through an iServer sitting anywhere on an Ethernet network (Figure 4.35).
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4.9.1 iPORT Overview (continued)
Serial Device Software
iPORT Software
with IP address
192.168.1.254 Port# 2000
with IP address
192.168.1.200
Serial Device with Embedded iServer
Serial Device Software
iPORT Software
with IP address
192.168.1.254
Port# 2000
with IP address
192.168.1.200
This connection redirection is totally transparent to the serial device and its application software. Once the connection is up from the PC to the serial device, the data is transmitted across the Ethernet network to the serial device and back from the serial device to the PC, all through the iServer and the iPORT.
Figure 4.35a Redirect Serial Connection
4.9.2 iPORT Configurations
After the iPORT is successfully installed on your windows machine, you will have an iPORT icon on your desktop and Control Panel window. By double-clicking on this icon, you can start the application and the iPORT main window will appear on your screen, see Figure 4.36.
Click on "COM Ports" button and you will see the window shown in Figure 4.37. Select the appropriate COM port (this should be the same COM port that your application software uses). The selected COM port will then appear on the main iPORT window. By highlighting the selected COM port, you will be able to add the IP address and the port number to connect that COM port to the iServer on the network.
Up to 255 COM ports can be selected and each can have a different IP configuration pointing to different iServers on the network. This enables users to simultaneously redirect different application software to connect to serial devices attached to networked iServers.
Figure 4.35b Redirect Serial Connection - Embedded PCB iServer
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4.9.2 iPORT Configurations (continued)
2000
192.168.1.200
5000
Figure 4.36 iPORT Main Window
Figure 4.37 COM Port Window
iServer IP Address – This is the IP address of the iServer that is connected to the
serial device on one end and attached to the Ethernet LAN on the other end. The iServer’s default IP address is 192.168.1.200, which can be changed to fit your network IP address range (see Section 4).
iServer Port Number – This is the port number for the iServer’s local serial port. The default value is 2000. If this port number is changed in the iServer’s Configuration page (see Section 4.4.3.2), the same number should be placed in the iPORT window.
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4.9.2 iPORT Configurations (continued) Activate – If this box is checked, the selected COM port will be available for network
connection. If it is unchecked, the selected COM port will be in sleep mode. Timeout – This is the amount of time (in milliseconds) in which the iPORT keeps the
application software waiting before the device response is arrived. The default value is 5 seconds and it can be set between 0 to 10 seconds.
Status – This window shows the connection status as the iPORT makes connection to the iServer or disconnects from the iServer. The connection status can be ideal, connecting, connected, or disconnected along with the IP address of the iServer shown in the Status window.
Apply button – To save the configuration for a selected COM port, click on the "Apply" button and reboot your PC for settings to take place in your Windows registry.
Clear button – This button deletes the settings for a selected COM port. Cancel button – This button closes the iPORT window without saving the settings.
In Figure 4.36, if a COM port number is dimmed and cannot be selected, it means that the COM port is already used by another application or it could be a physical serial COM port on that PC.
The serial communication settings (baud rate, data bit, stop bit and parity) of your application software must be identical to the serial communication settings of the iServer’s serial port and your serial device’s port connected to the iServer. You can use a Web browser to log into the iServer and configure its serial port’s settings (see Section 4.4.3).
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4.10 Mail Notifier Software
iServer Mail Notifier
Status Indicators
Data Email Error
F
ile Monitor Mail View Help
Alerts List
Connected to Email Complete
Dev1 alarm: 74.6 Dev2 alarm: 89 Dev1 alarm: 74.7 Dev1 alarm: 74.7 Dev2 alarm: 89 Dev1 alarm: 74.7 Dev1 alarm: 74.6
The Mail Notifier Software can only be used with our brand of instruments. For complete information of how to use the Mail Notifier software, click on the Help menu of the main window.
The Mail Notifier software generates email notifications for alarm conditions. Users can be notified automatically of alarm conditions monitored via internet connections throughout the world. By use of the email forwarding of alarm conditions, alarm conditions can be monitored on a network isolated from the internet and forwarded to connections on the Internet.
The Mail Notifier utility operates under Windows 98, NT 4.0, 2000, and XP in conjunction with existing email that supports the MAPI messaging interface. If MS Outlook has been loaded, the MAPI support should be available.
4.10.1 Installation
The Mail Notifier must be loaded on a computer running Microsoft Windows (versions specified earlier) using an email program that provides MAPI access. Network access must be available between this computer and the iServer. Network access must also be available from this computer to the appropriate email server and from the email server to the recipient’s email server.
Figure 4.38 iServer Mail Notifier Main Window
X01
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4.10.2 Program Options Setup and Configuration
Name/Profile
Password
Email Address MS Outlook Outlook 2002
MAPI
Mail Server
Use Login Box
Email Setup Content Startup GeneralSend To
Help OK Cancel
Options
Complete program setup requires:
• Entering a recipient for the email
• Specifying connection details to MAPI services.
•
Defining alarms for devices, and selecting how and when the email will be active.
Email Address Setup
Figure 4.39 iServer Mail Notifier Profile Setup
The email addresses must be entered using individual addresses or alias. Select “Options” from the “View” menu and enter the email addresses on the “Send To” screen. This will be the list of email addresses to which alarm notifications will be sent.
Email Setup
The Mail Notifier is compatible with original MS Outlook The Mail Notifier will attempt to automatically identify whether the Outlook is a newer
version. A red bar appears under the Mail Notifier splash window to confirm that the detection of the 2002 or newer version is acceptable. With the newer versions, no additional steps should be taken to enable the connection between the Mail Notifier and the Email server.
MS Outlook tends to require that the users respond to a “login box” in order for email access to be activated for Mail Notifier. Some other email clients may allow for Mail Notifier to gain access without user login, as may be desired for a system recovering from a power outage. See the Help files for more information.
63
TM
and OutlookTM2002 to 2005.
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4.10.3 Device Setting and Configuration
Alarm Editor
OK
Cancel
Help
Add
Del
Bus Address/Device ID
Socket Number
Description
Src ID
Reading Cmd
Server IP Address
3
2000
Dev1
zRdgA
192.168.1.200
Device Info (1 of 2)
Alarm Type
Alarm High
Alarm Low
Alarm High
73
0
Info Message
Email Interval
Monitor Interval
0.05
Alarm Hold Time 0.0
0.5
hrs.
min.
min.
Alarm Configuration
Only Monitor Access to iServer device
Device setup requires:
• Entering the IP Address
• Specifying Socket (or Port) Number settings).
• Defining RS485 Unit # or for iServer.
• Entering Reading Command devices.If you want to change this setting, refer to HTTPget Section 4.6.
• Defining the Alarm Setup
• Specifying Pause Interval alarm notification will be sent.
• Determining Monitor Interval seconds for which readings will be obtained from the device.
for iServer device (for example 192.168.1.200).
(1000 or 2000 depending on iServer
interface address (1 to 199). Enter "0" for RS232 interface
. Normally set to X01 to obtain reading from the
(High/Low, High value, or Low value). . It determines how many seconds each subsequential
. It establishes the interval or time resolution in
Figure 4.40 iServer Mail Notifier Device Setting
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4.10.4 Sending Txt Messages to a Cell Phone
Once you install the Mail Notifier Software and configure it to work with any of our networking products, you can use the following format to have Mail Notifier send a text message to your cell phone. Since most cell phones are capable of receiving text messages you just need to find the correct email format for your cell phone provider and use it within the Mail Notifier environment.
T-Mobile [email protected] Virgin Mobile [email protected] AT&T [email protected] Sprint [email protected] Verizon [email protected] Nextel [email protected] “phone_number” is your 10 digit cell phone number.
4.11 iLog Software
The iLog Software can only be used with our brand of instruments. This is an Excel application software that can log values from the serial device over
the local network (Ethernet) or the internet. a) Download the iLog software from the website listed on the cover of this manual.
b) Install iLog software on a networked PC. This software is compatible with
Windows 95, 98, NT, 2000, XP, Vista, and Windows 7 (32 and 64-bit).
c) If you have Excel 2007 or higher, when installing iLog choose “Custom”
installation option and on the next window check the box for “Excel 2007 Apps” and continue the installation to the end.
d) For complete information of how to use the iLog software, click on the HELP
button.
e) There is a list of Error Messages in Appendix E.
Figure 4.41 iLog Software Logging Data for an iSeries
The Options button will let you select the product model. Choose your device type from the Model Selection pull-down menu (from General tab).
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4.11 iLog Software (continued)
Table 4.1 iLog Excel Applications
The iLog application actually consists of several Excel files, though most supported devices can be accessed by the main iLog program. The main program is listed as "iLog", plus a version number, under the Start Menu program links (those links available by clicking the Start button on the Windows taskbar).
In the following table, the iLog File column shows how many sensors are logged by the main iLog file. If more than 3 sensors are available, then the Alternate column shows how many sensors the device can support. Devices with more than 3 sensors will have their own Excel file. For these files, click on the model device found in the Start Menu.
Networked Product iLOG File Alternate
iTHX-W, iTHX-2 3 column iTHX-M, iTHX-SD 3 column iTHX-W Dual Probe 1st probe / 3 column 6 column iSE-TC, iSD-TC 3 column 5 column iSE-TH, iSD-TH 3 column 5 column iBTHX-W, iBTHX-D 3 column 4 column iBTX-M, iBTX-SD 2 column iPTX-W 2 column iTCX 3 column iTH Controller 3 column iVI 3 column 4 column iSeries 1 column iDRX/iDRN 1 column INF-B 1 column
Wireless Devices
The "Auto" column shows number of columns per remote device that are possibly displayed.
The Full column shows number of columns allocated per device for the "Full" spreadsheet, which will be able to display all data for all active devices.
Networked Product Auto Full
zSeries Receiver and Remotes 1 to 4 column / device 4 column / 32 device wiSeries with zED Remotes 1 to 2 column / device 2 column / 32 device UWTC REC-3 and Remotes 1 or 2 column / device 2 column / 32 device wiSeries with UWTC Remotes 1 to 2 column / device 2 column / 32 device
The active wireless devices, when shown in the Excel application, will be shown with the device number and the units returned.
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PART 5 SPECIFICATIONS
Serial Interface
Interface: RS232 or RS485 (2 and 4-wire) Connector: DB9 (male DTE) for RS232 (EIT-W);
DB9 (male DTE) for RS485 (EIT-W-485-DB9); 8 position Terminal Block plugs for RS485 (EIT-W/D-485); pin header holes 2.54 (0.10”) centers (EIT-PCB)
Serial Data Rates: 300 to 460,800 bps Characters: 5, 6, 7, or 8 data bits Parity: odd, even, or none Stop Bits: 1 or 2 Flow Control: Hardware (RTS/CTS) and Software (Xon/Xoff) Digital I/O’s 1 to 6 programmable input/output lines, depending on model
(see Section 2.4)
Network Interface
Interface: Fixed or auto-negotiating 10/100BASE-T half/full duplex
Ethernet with auto MDI/MDIX
Connector: RJ45 Protocols: TCP, UDP, SNMP, SMTP, TFTP, ICMP, Telnet, DHCP, DNS,
HTTP, ARP, and Modbus TCP/IP
Compliant to Standard: IEEE 802.3 Indicators (LED’s): 100BASE-T (green), Network Link/Activity (green), Serial
Transmit Tx (yellow), Serial Receive Rx (green); Power (green)
Processor CPU: ARM7, 72 MHz Processor Memory: 512 Kbyte Flash, 32 Kbyte SRAM Embedded Web Server: Serves dynamic Web pages and Java applets Management: Device configuration and monitoring through Embedded Web
Server, Telnet login, Serial login, iConnect
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5 Specifications (continued)
General
Power Input (EIT-W): 5 Vdc @ 220 mA max.
Consumption: 1.1 W max. Operating Temperature: -5 to 55°C (23 to 131°F) Storage Temperature: -40 to 100°C (-40 to 212°F)
Ethernet Isolation: 1500 Vrms
Safety Qualified ac Power Adapter (included):
Nominal Output: 5 Vdc @ 600 mA Input: 100 to 240 Vac, 50/60 Hz Adapter Operating Temp: 0 to 40°C (32 to 104°F)
Power Input (EIT-D): 10 to 32 Vdc
Consumption: 2.5 W max
(DC Power supply sold separately: iDRN-PS-1000)
Operating Temperature: -5 to 55°C (23 to 131°F)
Storage Temperature: -40 to 100°C (-40 to 212°F)
Ethernet Isolation: 1500 Vrms Power to Comm/Ethernet Isol: 500 Vrms
Power Input (EIT-PCB): 5 Vdc @ 220 mA max.
Consumption: 1 W max. Operating Temperature: -40 to 85°C (-40 to 185°F) Storage Temperature: -40 to 100°C (-40 to 212°F)
Software: iConnect Configuration software; iPort COM Port
Redirector; iLog (Excel-based software for automatic data logging); Mail Notifier (email alarm notification software).
Firmware Upgrade: Over Ethernet
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PART 6 FACTORY PRESET VALUES
PRESET PARAMETERS FACTORY DEFAULTS
Network Interface:
DHCP Disabled IP Address 192.168.1.200 Subnet Mask 255.255.255.0 Gateway Address 0.0.0.0 DNS Address 0.0.0.0 Host name eitxxxx (x = last 4 digits from the MAC address) Protocol TCP Web Server Port 80 Ethernet Port Auto-negotiation Parameter Settings EIT Standard
Serial Interface:
Baud Rate 9600 Data Bit 8 bits Parity None Stop Bit 1 bit Flow Control None Number of Connections 5 Local Port 2000 Connection Control Not Used End Character 00 (Hex) (Carridge Return) Buffering Time 500 msec Packet Length 0 bytes Inactivity Timeout 0 sec Disconnect None Multi-Host Connection Disabled
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APPENDIX A GLOSSARY
User of this manual should be familiar with following definitions: ARP (Address Resolution Protocol) is a protocol for mapping an Internet Protocol address
(IP address) to a physical machine address that is recognized in the local network. For example, the IP address in use today is an address that is 32-bits long. In an Ethernet local area network, however, addresses for attached devices are 48-bits long. (The physical machine address is also known as a Media Access Control or MAC address.) A table, usually called the ARP cache, is used to maintain a correlation between each MAC address and its corresponding IP address. ARP provides the protocol rules for making this correlation and providing address conversion in both directions.
Ethernet is a network protocol defined by the IEEE 802.3 standard. Ethernet-based networks use MAC Address rather then IP Address to exchange data between computers. By using ARP and adding TCP/IP support, Ethernet devices may be connected as part of the Internet. An Ethernet LAN typically uses coaxial cable or special grades of twisted pair wires. The most commonly installed Ethernet systems are called 10/100BASE-T and provide transmission speeds up to 100 Mbps. Devices are connected to the cable and compete for access using a Carrier Sense Multiple Access with Collision Detection (CSMA/CD) protocol.
IP (Internet Protocol) is the method or protocol by which data is sent from one computer to another on the Internet.
IP address (Internet Protocol address) is a 32-bit number that identifies each sender or receiver of information that is sent in packets across the Internet.
IP Netmask is a 32-bit pattern of bits used to determine which part of the IP address is the network portion and which part is the host portion.
MAC (Media Access Control) Address is your computer's unique hardware number. When you're connected to the Internet from your computer, a correspondence table relates your IP address to your computer's physical (MAC) address on the LAN.
Ping is a utility that tests the network connectivity. It is used to determine if the host is capable of exchanging information with another host.
Port number/Socket number is a way to identify a specific process to which an Internet or other network message is to be forwarded when it arrives at a server. It is a predefined address that serves as a route from the application to the Transport layer or from the Transport layer to the application of the TCP/IP system.
Sockets are a method for communication between a client program and a server program in a network and defined as "the endpoint in a connection." Information transferred across the Internet primarily occurs between sockets.
SMTP Simple Mail Transfer Protocol is an Internet standard for electronic mail (email) transfer across the Internet. SMTP clients usually use SMTP to send email messages by specifying the SMTP server. The email server uses SMTP to both send and receive email messages.
SNMP Simple Network Management Protocol is a network monitoring protocol to monitor devices connected to an Ethernet Network.
TCP/IP (Transmission Control Protocol/Internet Protocol) is the basic communication language or protocol of the Internet. When you are set up with direct access to the Internet, your computer is provided with a copy of the TCP/IP program just as every other computer that you may send messages to or get information from also has a copy of TCP/IP. TCP/IP often is used as a general term to indicate generic access to the Internet.
Terminating Resistor is a resistor placed at the extreme end or ends of the RS-485 serial cable (across the -Tx/Rx and +Tx/Rx). On one end where the iServer is connected a 120-ohm terminating resistor is built in internally therefore there is no need for termination. However, on the end where the RS-485 device is connected, if the device does not have an internal terminating resistor you should connect a 120-ohm resistor across the -Tx/Rx and +Tx/Rx wires (see Wiring RS485 Interface Section). Lack of termination can cause data corruption due to electrical noise sensitivity. The value of the terminating resistor is ideally the same value as the characteristic impedance of the cable (typically, 120 ohms for twisted pairs).
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Appendix B IP Address
An IP address is a unique 32-bit address assigned to a computer and includes:
• A network ID number identifying a network.
• A host ID number identifying a computer on the network.
All IP addresses have been divided into three smaller groups (classes) A, B and C
• Class A addresses have 8-bits of network ID and 24-bits of host ID. They can
support a large number of hosts, approximately 2 = 16,777,216 computers per network.
The IP addresses range in binary from 00000001.xxxxxxxx.xxxxxxxx.xxxxxxxx
to 01111111.xxxxxxxx.xxxxxxxx.xxxxxxxx
The IP addresses range in decimal from 1.x.x.x to 127.x.x.x
Class A network ID’s support a very large number of hosts.
• Class B addresses have 16-bits of network ID and 16-bits of host ID. They can
support approximately 216= 65,536 computers per network.
The IP addresses range in binary from 10000000 00000000.xxxxxxxx.xxxxxxxx
to 10111111 11111111.xxxxxxxx.xxxxxxxx
The IP addresses range in decimal from 128.0.x.x to 191.255.xxx.xxx
Class B network ID’s support a medium number of hosts.
• Class C addresses have 24-bits of network ID and 8-bits of host ID. They can
support approximately 2
8
= 256 computers per network.
The IP addresses range in binary from 11000000.00000000.00000000.xxxxxxxx
to 11011111.11111111.11111111.xxxxxxxx
The IP addresses range in decimal from 192.0.0.xxx to 223.255.255.xxx
Class C network ID’s support a small number of hosts.
The rest of the addresses are divided into two classes, D and E. Class D networks are not assigned to the host. They are used for multicasting. The address range from 224.x.x.x to 239.x.x.x
Class E networks are experimental or reserved addresses. The address range from 240.x.x.x to 247.x.x.x
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Appendix C IP Netmask
IP Netmask or Subnet Mask is a 32-bit pattern of ones and zeros used to determine network portion of an IP address from the host portion of the IP address. Subnet mask is a network ID that is created by borrowing bits from host portion of IP address and using them as part of a network ID. The table below shows a default subnet mask for address Classes A, B, and C. Each bit that is set to "1" in the subnet mask corresponds to the bit in the IP address that is to be used as the network ID. Each bit that is set to "0" in the subnet mask corresponds to a bit in the IP address that is to be used as the host ID.
Address Class Mask Binary Value Mask Decimal Value
or Dotted Notation
Class A 255.0.0.0 Class B 255.255.0.0 Class C 255.255.255.0
11111111 11111111 11111111
00000000 11111111 11111111
00000000 00000000 11111111
00000000 00000000 00000000
If your network requires more network ID’s, you can extend the default subnet mask to include additional bits from the host ID. This allows for additional network ID’s within the network. The table below shows some examples of subnet masks and bits moved from the hosts ID to create a new subnet.
Mask Dotted Notation Mask Binary Mask Bits
Class A
255.0.0.0 (Default) 0
255.192.0.0 2
255.224.0.0 3
255.240.0.0 4
255.248.0.0 5
255.252.0.0 6
255.254.0.0 7
255.255.0.0 8
255.255.128.0 9
255.255.192.0.0 10
……………......... .
255.255.255.252 22
11111111 11111111 11111111 11111111 11111111 11111111 11111111 11111111 11111111 11111111
. . . . . . . .
11111111
00000000 11000000 11100000 11110000 11111000 11111100 11111110 11111111 11111111 11111111
. . . . . . . .
11111111
00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 10000000 11000000
. . . . . . . .
11111111
00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
. . . . . . . .
11111100
Class B
255.255.0.0 (Default) 0
255.255.192.0 2
……………......... .
255.255.255.252 14
11111111 11111111
. . . . . . . .
11111111
11111111 11111111
. . . . . . . .
11111111
00000000 11000000
. . . . . . . .
11111111
00000000 00000000
. . . . . . . .
11111100
Class C
255.255.255.0 (Default) 0
255.255.255.192 2 …………………. .
255.255.255.254 6
11111111 11111111
. . . . . . . .
11111111
11111111 11111111
. . . . . . . .
11111111
11111111 11111111
. . . . . . . .
11111111
00000000 11000000
. . . . . . . .
11111100
To determine the number of valid hosts ID’s remaining after subnetting, use the following equation: 2n– 2, where n is the number of octet digits left after the subnet mask.
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Appendix D ASCII Chart
ASCII Dec Hex Binary ASCII Dec Hex Binary
Char No Parity Char No parity
NUL 00 00 00000000 @ 64 40 01000000
SOH 01 01 00000001 A 65 41 01000000
STX 02 02 00000010 B 66 42 01000010
ETX 03 03 00000011 C 67 43 01000011 EOT 04 04 00000100 D 68 44 01000100 ENQ 05 05 00000101 E 69 45 01000101 ACK 06 06 00000110 F 70 46 01000110
BEL 07 07 00000111 G 71 47 01000111
BS 08 08 00001000 H 72 48 01001000 HT 09 09 00001001 I 73 49 01001001
LF 10 0A 00001010 J 74 4A 01001010 VT 11 0B 00001011 K 75 4B 01001011 FF 12 0C 00001100 L 76 4C 01001100
CR 13 0D 00001101 M 77 4D 01001101 SO 14 0E 00001110 N 78 4E 01001110
SI 15 0F 00001111 O 79 4F 01001111 DLE 16 10 00010000 P 80 50 01010000 DC1 17 11 00010001 Q 81 51 01010001 DC2 18 12 00010010 R 82 52 01010010 DC3 19 13 00010011 S 83 53 01010011 DC4 20 14 00010100 T 84 54 01010100
NAK 21 15 00010101 U 85 55 01010101 SYN 22 16 00010110 V 86 56 01010110
ETB 23 17 00010111 W 87 57 01010111
CAN 24 18 00011000 X 88 58 01011000
EM 25 19 00011001 Y 89 59 01011001 SUB 26 1A 00011010 Z 90 5A 01011010 ESC 27 1B 00011011 [ 91 5B 01011011
FS 28 1C 00011100 \ 92 5C 01011100 GS 29 1D 00011101 ] 93 5D 01011101 RS 30 1E 00011110 ^ 94 5E 01011110 US 31 1F 00011111
SP 32 20 00100000
_
`
95 5F 01011111 96 60 01100000
! 33 21 00100001 a 97 61 01100001
" 34 22 00100010 b 98 62 01100010 # 35 23 00100011 c 99 63 01100011 $ 36 24 00100100 d 100 64 01100100
% 37 25 00100101 e 101 65 01100101
& 38 26 00100110 f 102 66 01100110
‘ 39 27 00100111 g 103 67 01100111 ( 40 28 00101000 h 104 68 01101000 ) 41 29 00101001 I 105 69 01101001 * 42 2A 00101010 j 106 6A 01101010
+ 43 2B 00101011 k 107 6B 01101011
, 44 2C 00101100 l 108 6C 01101100
- 45 2D 00101101 m 109 6D 01101101
. 46 2E 00101110 n 110 6E 01101110
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Appendix D ASCII Chart Continuation
/ 47 2F 00101111 o 111 6F 01101111 0 48 30 00110000 1 49 31 00110001
p q
112 70 01110000
113 71 01110001 2 50 32 00110010 r 114 72 01110010 3 51 33 00110011 s 115 73 01110011 4 52 34 00110100 t 116 74 01110100 5 53 35 00110101 u 117 75 01110101 6 54 36 00110110 v 118 76 01110110 7 55 37 00110111 w 119 77 01110111 8 56 38 00111000 x 120 78 01111000 9 57 39 00111001
y
121 79 01111001
: 58 3A 00111010 z 122 7A 01111010
; 59 3B 00111011 < 60 3C 00111100 = 61 3D 00111101
{ | }
123 7B 01111011 124 7C 01111100
125 7D 01111101 > 62 3E 00111110 ~ 126 7E 01111110 ? 63 3F 00111111 DEL 127 7F 01111111
ASCII Control Codes
ASCII Dec Hex Ctrl Key Definition ASCII Dec Hex Ctrl Key Definition
Char Equiv. Char Equiv.
NUL 00 00 Crtl @ Null Character DC1 17 11 Crtl Q Data Control 1
- XON
SOH 01 01 Crtl A Start of DC2 18 12 Crtl R Data Control 2
Header
STX 02 02 Crtl B Start of Text DC3 19 13 Crtl S Data Control 3
- XOFF
ETX 03 03 Crtl C End of Text DC4 20 14 Crtl T Data Control 4
EOT 04 04 Crtl D End of NAK 21 15 Crtl U Negative
Transmission Acknowledge
ENQ 05 05 Crtl E Inquiry SYN 22 16 Crtl V Synchronous
Idle
ACK 06 06 Crtl F Acknowledge ETB 23 17 Crtl W End of Trans
Block
BEL 07 07 Crtl G Bell CAN 24 18 Crtl X Cancel
BS 08 08 Crtl H Back Space EM 25 19 Crtl Y End of Medium HT 09 09 Crtl I Horizontal SUB 26 1A Crtl Z Substitute
Tabulation
LF 10 0A Crtl J Line Feed ESC 27 1B Crtl [ Escape
VT 11 0B Crtl K Vertical FS 28 1C Crtl \ File Separator
Tabulation
FF 12 0C Crtl L Form Feed GS 29 1D Crtl ] Group
Separator
CR 13 0D Crtl M Carriage RS 30 1E Crtl | Record
Return Separator
SO 14 0E Crtl N Shift Out US 31 1F Crtl_Unit Separator
SI 15 0F Crtl O Shift In SP 32 20 Space
DLE 16 10 Crtl P Data Link
Escape
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Appendix E iLog Error Messages
The iLog Software can only be used with our brand of instruments.
Table E-1 iLog Error Messages
Error # Description Note
-8003 User stopped logging readings.
-10005 Failed to find the iServer. Ethernet cable is disconnected, iServer is powered off, connections across the firewall require longer “connection to socket time out” setting.
-10006 Windows socket was closed.
-10007 Windows socket error. Wrong IP or wrong Port number was used.
-10008 The iServer failed to respond to a request. Wrong IP or wrong Port number was used.
-10011 Response came empty. No data was sent.
-10012 Device responded with Possibly the iLog is configured for
"Serial Time Out" string. wrong product model.
-10014 Terminal Server Mode when the Port is 1000. Try Port 2000 in iLog configuration.
-15100 Error on obtaining the temperature reading. Possibly the iLog is configured for wrong product model.
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PART 7 APPROVALS INFORMATION
7.1 APPROVAL
This product conforms to the EMC directive 89/336/EEC amended by 93/68/EEC, and with the European Low Voltage Directive 72/23/EEC.
Electrical Safety EN61010-1:2001
Safety requirements for electrical equipment for measurement, control and laboratory.
Basic Insulation Pollution Degree 2 Dielectric withstand Test per 1 min
• Input Power to Ethernet Output: 1500 Vac
• Input Power to I/O lines (-W, DB9): none
• Input Power to I/O lines (DIN Rail): 500 Vac
Measurement Category I
Category I are measurements performed on circuits not directly connected to the Mains Supply (power).
Transients Overvoltage Surge (1.2/50uS Pulse)
• Input Power: 500 V Transients Overvoltage
• Ethernet: 1500 V Transients Overvoltage
Note: The ac/dc power adapter must have Safety Qualified Agency Approvals
EMC EN61000-6-1:2001 (Immunity) and EN61000-6-3:2001 (Emissions)
Immunity requirements for residential, commercial and light-industrial environments
EMC EN61326:2006
Immunity and Emissions requirements for electrical equipment for measurement, control and laboratory.
Note: I/O lines (DB9) require shielded cables and these cables must be located on
for with Double Insulation rating. The ac/dc power adapter is 5Vdc. The minimum output current rating is 600mA.
• EMC Emissions Table 1, Class B
• EMC Immunity Table 1: Enclosure
Table 2: Signal Lines Ports Table 3: Dc input/Dc output Ports
• EMC Emissions Table 4, Class B of EN61326
• EMC Immunity Table 1 of EN61326
conductive cable trays or in conduits. Furthermore, the length of these cables should not exceed 30 meters
Refer to the EMC and Safety installation considerations (Guidelines) of this manual for additional information.
7.2 FCC
This device complies with Part 15, Subpart B, Class B of the FCC rules.
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WARRANTY/ DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of one (1) year from the date of purchase. In addition to OMEGA’s standard warranty period, OMEGA Engineering will extend the warranty period for one (1) additional year if the warranty card enclosed with each instrument is returned to OMEGA.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will issue an Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of design limits, improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating conditions outside of OMEGA’s control. Components which wear are not warranted, including but not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its products in accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by it will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIO NS OF ANY K IND WHATSOEVER, EXPRESS OR IMPLIED, E XCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of OMEGA with respect to this order, whether based on contract, warranty, negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon which liability is based. In no event shall OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY/ DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS/INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in transit.
FOR WARRANTY RETURNS, please have the following information available BEFORE contacting OMEGA:
1. Purchase Order number under which the product was PURCHASED,
2. Model and serial number of the product under warranty, and
3. Repair instructions and/or specific problems relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our customers the latest in technology and engineering.
© Copyright 2013 OMEGA ENGINEERING, INC . All rights reserved. This document may not be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of OMEGA ENGINEERING, INC.
TRADEMARK NOTICE:
PATENT NOTICE: This product is covered by one or more of the following patents: U.S. Pat. No. Des. 336,895; 5,274,577/
CANADA 2052599; 2052600 / ITALY 1249456; 1250938 / FRANCE BREVET No. 91 12756 / SPAIN 2039150; 2048066 / UK PATENT No. GB2 249 837; GB2 248 954 / GERMANY DE 41 34398 C2. Other US and International Patents pending or applied for.
®
, omega.com
®
, , and®are Trademarks of OMEGA ENGINEERING, INC.
FOR NON-WARRANTY REPAIRS, repair charges. Have the following information available BEFORE contacting OMEGA:
1. Purchase Order number to cover the COST of the repair,
2. Model and serial number of product, and
3. Repair instructions and/or specific problems relative to the product.
consult OMEGA for current
Page 84
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