Omcan DW-CN-1210 Service Manual

Display Warmer

Model DW-CN-1210

Item 44506

Instruction Manual

Revised - 11/18/2019

Toll Free: 1-800-465-0234

Fax: 905-607-0234

Email: service@omcan.com

www.omcan.com

Table of Contents

Model DW-CN-1210

Section

General Information

Safety and Warranty

Technical Specications

Installation

Operation

Maintenance

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Page

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Parts Breakdown

Electrical Schematics

Notes

Warranty Registration

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2

General Information

Omcan Manufacturing and Distributing Company Inc., Food Machinery of America, Inc. dba Omcan and Omcan Inc. are not responsible for any harm or injury caused due to any person’s improper or negligent use of this equipment. The product shall only be operated by someone over the age of 18, of

sound mind, and not under the inuence of any drugs or alcohol, who has been trained in the correct operation of this machine, and is wearing authorized, proper safety clothing. Any modication to the machine voids any warranty, and may cause harm to individuals using the machine or in the vicinity of the machine while in operation.

CHECK PACKAGE UPON ARRIVAL

Upon receipt of an Omcan shipment please inspect for external damage. If no damage is evident on the external packaging, open carton to ensure all ordered items are within the box, and there is no concealed

damage to the machine. If the package has su󰀨ered rough handling, bumps or damage (visible or concealed),

please note it on the bill of lading before accepting the delivery and contact Omcan within 24 hours, so we may initiate a claim with the carrier. A detailed report on the extent of the damage caused to the machine must be

lled out within three days, from the delivery date shown in the shipping documents. Omcan has no recourse

for damaged products that were shipped collect or third party.

Before operating any equipment, always read and familiarize yourself with all operation and safety

instructions.

Omcan would like to thank you for purchasing this machine. It’s of the utmost importance to save these instructions for future reference. Also save the original box and packaging for shipping the

equipment if servicing or returning of the machine is required.

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Omcan Fabrication et distribution Companie Limité et Food Machinery d’Amerique, dba Omcan et Omcan Inc. ne sont pas responsables de tout dommage ou blessure causé du fait que toute personne ait utilisé cet équipement de façon irrégulière. Le produit ne doit être exploité que par quelqu’un de

plus de 18 ans, saine d’esprit, et pas sous l’inuence d’une drogue ou d’acohol, qui a été formé pour utiliser cette machine correctement, et est vêtu de vêtements de sécurité approprié. Toute modication

de la machine annule toute garantie, et peut causer un préjudice à des personnes utilisant la machine ou des personnes à proximité de la machine pendant son fonctionnement.

VÉRIFIEZ LE COLIS DÈS RÉCEPTION

Dès réception d’une expédition d’Omcan veuillez inspecter pour dommages externes. Si aucun dommage

n’est visible sur l’emballage externe, ouvrez le carton an de s’assurer que tous les éléments commandés

sont dans la boîte, et il n’y a aucun dommage dissimulé à la machine. Si le colis n’a subi aucune mauvaises

manipulations, de bosses ou de dommages (visible ou cachée), notez-le sur le bond de livraison avant d’accepter la livraison et contactez Omcan dans les 24 heures qui suivent, pour que nous puissions engager

une réclamation auprès du transporteur. Un rapport détaillé sur l’étendue des dommages causés à la machine

doit être rempli dans un délai de trois jours, à compter de la date de livraison indiquée dans les documents d’expédition. Omcan n’a aucun droit de recours pour les produits endommagés qui ont été expédiées ou cueilli

par un tiers transporteur.

3

General Information

Avant d’utiliser n’importe quel équipement, toujours lire et vous familiariser avec toutes les opérations et les consignes de sécurité.

Omcan voudrais vous remercier d’avoir choisi cette machine. Il est primordial de conserver ces

instructions pour une référence ultérieure. Également conservez la boîte originale et l’emballage pour

l’expédition de l’équipement si l’entretien ou le retour de la machine est nécessaire.

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Omcan Empresa De Fabricacion Y Distribucion Inc. Y Maquinaria De Alimentos De America, Inc. dba Omcan y Omcan Inc. no son responsables de ningun daño o perjuicío causado por cualquier persona inadecuada o el uso descuidado de este equipo. El producto solo podra ser operado por una persona

mayor de 18 años, en su sano juicio y no bajo alguna inuencia de droga o alcohol, y que este ha sido entrenado en el correcto funcionamiento de esta máquina, y ésta usando ropa apropiada y autorizada. Cualquier modicación a la máquina anúla la garantía y puede causar daños a las personas usando la

máquina mientras esta en el funcionamiento.

REVISE EL PAQUETE A SU LLEGADA

Tras la recepcion de un envio Omcan favor inspeccionar daños externos. Si no hay daños evidentes en el

empaque exterior, Habra el carton para asegurararse que todos los articulos solicitados ésten dentro de la caja y no encuentre daños ocultos en la máquina. Si el paquete ha sufrido un manejo de poco cuidado, golpes o daños (visible o oculto) por favor anote en la factura antes de aceptar la entrega y contacte Omcan dentro de las 24 horas, de modo que podamos iniciar una reclamación con la compañia. Un informe detallado sobre los daños causados a la máquina debe ser llenado en el plazo de tres días, desde la fecha de entrega que se muestra en los documentos de envío. Omcan no tiene ningun recurso por productos dañados que se enviaron

a recoger por terceros.

Antes de utilizar cualquier equipo, siempre lea y familiarizarse con todas las instrucciones de

funcionamiento y seguridad.

Omcan le gustaría darle las gracias por la compra de esta máquina. Es de la mayor importancia para salvar estas instrucciones para futuras consultas. Además, guarda la caja original y el embalaje para el

envío del equipo si servicio técnico o devolución de la máquina que se requiere.

Safety and Warranty

NOTICE

• To prevent hazards and to ensure optimum e󰀩ciency, no modications or alterations to the device that are

not explicitly approved by the manufacturer may be undertaken.

• Keep this manual in a safe location. When passing on/selling the device to a third party, the manual must be handed over along with the device.

• The device is to be used indoors only.

4

Safety and Warranty

• Any technical interventions, as well as assembly and maintenance are to be made by a qualied service

technician only.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or

mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

• Children should be supervised to ensure that they do not play with the appliance.

CAUTION: THIS DEVICE HAS BEEN DESIGNED AND BUILT FOR COMMERCIAL USE ONLY AND SHOULD BE OPERATED BY QUALIFIED PERSONNEL ONLY.

Safe operation is only guaranteed when using the device for its intended purpose.

This display warmer is intended only for keeping prepared food warm in the GN pans, do not use it to cook the food.

1 YEAR PARTS AND LABOUR BENCH WARRANTY

Within the warranty period, contact Omcan Inc. at 1-800-465-0234 to schedule a drop o󰀨 to either an Omcan authorized service depot in the area, or to an Omcan Service warehouse to repair the

equipment.

Unauthorized maintenance will void the warranty. Warranty covers electrical and part failures, not

improper use.

Please see https://omcan.com/disclaimer for complete info.

WARNING:

The packaging components (cardboard, polyethylene, and others) are classied as normal solid urban waste and can therefore be disposed of without di󰀩culty.

In any case, for suitable recycling, we suggest disposing of the products separately (di󰀨erentiated waste) according to the current norms.

DO NOT DISCARD ANY PACKAGING MATERIALS IN THE ENVIRONMENT!

5

Technical Specications

Model DW-CN-1210 Temperature Range 30° - 90°C / 86° - 194°F Storage Volume 1210 L Rated Current 13A

Rated Input Power 1450 W

Pan Quantity 3 x 1/1 GN Electrical 110V / 60Hz / 1Ph Dimensions 48.3” x 30.1” x 53.9” / 1226 x 765 x 1370mm Weight 176.4 lbs. / 80 kgs. Item Number 44506

Installation

WARNING! ELECTRICAL HAZARD!

• The device must only be connected to a properly installed single socket with protective contact.

• Never pull on the cord to disconnect from the outlet.

• Cable must not be located near heat sources.

WARNING! HOT SURFACE!

During operation some elements of the device will become very hot. To avoid burns, do not touch the hot elements.

• Do not use the device in case it does not function properly, has been damaged or has been dropped.

• Only use authorized parts and accessories with this unit.

• Do not lay the cable over carpets or heat insulations. Do not cover the cable. Do not allow the cable to

come into contact with water.

• Do not move or tilt the device when in operation.

WARNING: THE DEVICE CAN CAUSE INJURIES DUE TO IMPROPER INSTALLATION, PLEASE ENSURE THE ELECTRICAL SOCKET CONFORMS TO THE UNIT’S RATING PLATE.

Operation

BEFORE FIRST USE

• Clean the device thoroughly (see Cleaning).

• Ensure the drain tap is closed.

6

Operation

Ensure the device is turned o󰀨.

• Connect the device to a single grounded outlet.

• Fill the water reservoir for the GN Pans.

Note: Never use the appliance without water in the tank, or the food will burn and the appliance will

overheat and may get damaged.

Fill the tank with water to a level between the “min” and “max” marks on the inside of the tank.

MAINTAINING WATER LEVELS

• The appliance will beep when the water level is too low. Switch o󰀨 the power (0).

• Remove the GN pans while wearing safety gloves. Then add water carefully to prevent hot water from

splashing out.

Note: Always keep the water level between the “min” and “max” levels during operation. Do not let the heater run while the tank is empty.

THERMAL CUT-OUT RESET

• This appliance is tted with a thermal cut-out safety feature. Should the temperature exceed safe levels the

appliance will automatically cut the power.

• Allow the appliance to cool for 30-45 minutes.

SETTINGS

1. Press button: the set temperature is displayed. Press or button to modify and store the displayed value. Press button to exit the adjustment and display inside temperature of the unit.

If no other button is pressed within 10 seconds, the internal temperature will be displayed.

2. Light: Press button, it turns on; press again, it turns o󰀨.

3. Heating Indicator: During heating, the LED is on; when the internal temperature is constant, the LED is o󰀨.

• Set the temperature as required for respective foods. You may adjust the desired temperature in the range

between 30°C-90°C / 86°F-194°F.

• The temperature inside of the hot display can be read from the front display.

• Put the foods in appropriate containers before placing them inside the hot display.

• Some of the device parts become very hot, always use safety gloves when placing or removing foods.

• The foods are kept warm at the temperature set by you previously.

• Switch on the inner light when required using the light switch of the device.

• Disconnect the device from the power socket when the device is not in use.

7

Operation

Danger: The water in the GN container basin can be very hot, ensure the water has cooled before

draining it.

TIPS FOR USE

• Do not place any heavy objects on the glass shield. For storing plates and other heavy items, use the lower portion of the device and the included shelving.

• Place warm food products into the device so they can be served immediately.

Maintenance

• Before beginning with any cleaning or repairs make sure the device has been disconnected from the power socket and has cooled down completely.

• Don’t use any acidic agents and make sure no water enters the device.

• To protect yourself from electric shock, never immerse the device, its cables or the plug in water or other liquids.

• Don’t use any kind of pressure water jet for cleaning the device.

CLEANING

• Only use a soft cloth and make sure you never use any kind of abrasive agents or pads which could scratch the surface.

• Remove the GN container before cleaning. Clean the GN containers regularly in warm water with a soft cloth and mild cleaning detergent. Rinse in clean water and dry.

• The device should be cleaned regularly.

• Drain water from the GN container basin (See Operation).

• Clean the device with a soft, damp cloth and a mild cleaning agent.

• Clean the shelves and the housing with a soft, damp cloth and a mild cleaning agent.

• Clean the water bowl regularly. Calcications in the water bowl can be removed with common agents or liquids.

• After you have completed the cleaning procedure, you should use a soft and dry cloth to wipe dry and

polish the surface.

• Make sure the device has been cleaned properly before storing it.

- Never use sharp tools or objects with sharp edges for cleaning the device.

- Never use abrasive chemicals (e.g. scouring powder, agents containing alcohol, solvents) as they may

damage the device’s surface.

MAINTENANCE

• Check the plug from time to time to ensure it is not damaged in any way. Never use the device if the plug or cables are damaged. If damaged, they must be replaced by a qualied electrician.

• Only a qualied technician should carry out repairs and maintenance of the device. Do not attempt to repair

8

Maintenance

the device by yourself.

REFERENCE

Item Number Model Number Description Manufacturer Model Number

Steam Table All Stainless Steel

44506 DW-CN-1210

1210L 3x1/1 GN Pans Capacity

110V/60HZ cQPSus

RTR-1210L-SS

Parts Breakdown

Model DW-CN-1210 44506

Item No. Description Position Item No. Description Position Item No. Description Position

60561 Caster for RTR-1210L-SS 1 AC036 Sunshade for RTR-1210L-SS 17 AC051 Front Panel for RTR-1210L-SS 34

AC011

AC022

AC023 Bottom Panel for RTR-1210L-SS 4 AC039 1/1 GN Pan for RTR-1210L-SS 19 AC054 Electronic Buzzer for RTR-1210L-SS 37

AC024 Support Board for RTR-1210L-SS 5 60670 PPR Pipe Clamp for RTR-1210L-SS 20 AC055 Main Circuit Board for RTR-1210L-SS 38

AC025 Shelf Board for RTR-1210L-SS 6 AC040 Overfall Gad Nut for RTR-1210L-SS 21 60136 Controller Panel for RTR-1210L-SS 39

AC026 Middle Side Board for RTR-1210L-SS 7 AC041 Overfall Gap for RTR-1210L-SS 22 60137 Controller Box for RTR-1210L-SS 40

AC027

AC028

AC029

AC030 Lampshade for RTR-1210L-SS 11 AC045

AC031

AC032 LED Lamp for RTR-1210L-SS 13 AC047

AC033 Lamp Holder for RTR-1210L-SS 14 AC048

AC034 Lampshade for RTR-1210L-SS 15 AC049

AC035

Pulley Support Assembly for RTR1210L-SS

Left/Right Side Panel Assembly for RTR-1210L-SS

Left/Right Assembly of Air Support for RTR-1210L-SS

Folding Support Assembly for RTR1210L-SS

Granite Operation Floor for RTR1210L-SS

Cabinet Foaming Assembly for RTR1210L-SS

Side Glass of Sunshade for RTR1210L-SS

2 AC037 Sunshade for RTR-1210L-SS 17-1 AC052 Temperature Sensor for RTR-1210L-SS 35

3 AC038 Upper Hinge for RTR-1210L-SS 18 AC053 Liquid Level Sensor for RTR-1210L-SS 36

8 AC042

9 AC043

10 AC044

12 AC046 Outfall for RTR-1210L-SS 27 AC059 Tube Stopper for RTR-1210L-SS 45

16 AC050

Heat Sink of Heating Plate for RTR1210L-SS

Heating Plate Assembly for RTR-1210LSS

Stainless Steel Outlet Water with Hexagonal Seal Ring for RTR-1210L-SS

Stainless Steel Outlet Water with T-Junction for RTR-1210L-SS

Front Panel Upper Crossband for RTR1210L-SS

Front Panel Lower Crossband for RTR1210L-SS

Fixed Plate of Air Support for RTR1210L-SS

Switch Panel Assembly for RTR-1210LSS

23 71514 Switch for RTR-1210L-SS 41

24 AC056 Digital Controller for RTR-1210L-SS 42

25, 28 AC057 Power Line for RTR-1210L-SS 43

26, 29 AC058 GN Pan Bracket for RTR-1210L-SS 44

30 AC060 Cover Locks for RTR-1210L-SS 46

31 AC061

32 67683 LED Transformer for RTR-1210L-SS 48

33 68398 Copper Connection for RTR-1210L-SS 49

Resistant Magnetic Loop for RTR1210L-SS

47

9

Parts Breakdown

Model DW-CN-1210 44506

10

Model DW-CN-1210 44506

Electrical Schematics

11

Notes

________________________________________________________________________________________

12

Notes

________________________________________________________________________________________

13

Notes

________________________________________________________________________________________

14

Warranty Registration

Thank you for purchasing an Omcan product. To register your warranty for this product, complete the information below, tear o󰀨 the card at the perforation and then send to the address specied below. You can also register online by visiting:

Merci d’avoir acheté un produit Omcan. Pour enregistrer votre garantie pour ce produit, complétez les informations ci-dessous, détachez la carte au niveau de la perforation, puis l’envoyer à l’adresse spécié ci-dessous. Vous pouvez également vous inscrire en ligne en visitant:

Gracias por comprar un producto Omcan usted. Para registrar su garantía para este producto, complete la información a continuación, cortar la tarjeta en la perforación y luego enviarlo a la dirección indicada a continuación. También puede registrarse en línea en:

https://omcan.com/warranty-registration/

For mailing in Canada

Pour postale au Canada

Por correo en Canadá

OMCAN

PRODUCT WARRANTY REGISTRATION

3115 Pepper Mill Court,

Mississauga, Ontario

Canada, L5L 4X5

PRODUCT WARRANTY REGISTRATION

4450 Witmer Industrial Estates, Unit 4,

For mailing in the US

Pour di󰀨usion aux États-Unis

Por correo en los EE.UU.

OMCAN

Niagara Falls, New York

USA, 14305

or email to: service@omcan.com



Purchaser’s Information

Name: Company Name:

Address:

Telephone:

City: Province or State: Postal or Zip: Email Address:

Country: Type of Company:

Restaurant Bakery Deli

Dealer from which Purchased: Butcher Supermarket Caterer

Dealer City: Dealer Province or State: Institution (specify):

Invoice: Other (specify):

Model Name: Model Number: Serial Number:

Machine Description:

Date of Purchase (MM/DD/YYYY): Date of Installation (MM/DD/YYYY):

Would you like to extend the warranty? Yes No

Thank you for choosing Omcan | Merci d’avoir choisi Omcan | Gracias por elegir Omcan

15

Since 1951 Omcan has grown to become a leading distributor of equipment and supplies to the North American food service industry. Our success over these many years can be attributed to our commitment to strengthen and develop new and existing relationships with our valued customers and manufacturers. Today with partners in North America, Europe, Asia and South America, we continually work to improve

and grow the company. We strive to offer customers exceptional value through our qualied local sales

and service representatives who provide convenient access to over 5,000 globally sourced products.

Depuis 1951 Omcan a grandi pour devenir un des “leaders” de la distribution des équipements et matériel pour l’industrie des services alimentaires en Amérique du Nord. Notre succès au cours de ces nombreuses années peut être attribué à notre engagement à renforcer et à développer de nouvelles et existantes relations avec nos clients et les fabricants de valeur. Aujourd’hui avec des partenaires en Amérique du Nord, Europe, Asie et Amérique du Sud, nous travaillons continuellement à améliorer et développer l’entreprise. Nous nous efforçons d’offrir à nos clients une valeur exceptionnelle grâce à

nos ventes locales qualiées et des représentants de service qui offrent un accès facile à plus de 5000

produits provenant du monde entier.

Desde 1951 Omcan ha crecido hasta convertirse en un líder en la distribución de equipos y suministros de alimentos en América del Norte industria de servicios. Nuestro éxito en estos años se puede atribuir a nuestro compromiso de fortalecer y desarrollar nuevas relaciones existentes con nuestros valiosos clientes y fabricantes. Hoy con socios de América del Norte, Europa, Asia y América del Sur, que trabajan continuamente para mejorar y crecer la empresa. Nos esforzamos por ofrecer a nuestros clientes valor excepcional a través de nuestro local de ventas y representantes de los servicios que proporcionan un fácil acceso a más de 5,000 productos con origen a nivel mundial.

Omcan DW-CN-1210 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual