OKPOS Optimus Service Manual

OKPOS

Optimus Service Manual

2

Contents

Before Using the Product

Read this rst

4

Safety Information

4

Information on Copyrights

5

Overview

What’s in the Box

6

System Overview

7

Front 7

Rear and I/O ports 8

Adjusting LCD Angle

9

Installation

Connecting Peripherals

10

Removing the I/O port cover 10

Removing the stand’s rear cover 11

Connecting peripheral devices 11

Connecting the power cord 12

Replacing the I/O port cover 12

Replacing the stand’s rear cover 13

Installing Optional Devices

14

Card reader (IC & MSR) 14

VFD 16

LCD Customer Display 17

COM and SATA sub-board 20

Turning the SYSTEM On/O

21

Turning On 21

Turning O 21

System Disassembly

Disassembling the System

22

➊ Removing the cover 22

➋ Removing the COM and SATA

sub-board (optional) 25

➌ Removing the main board 26

➍ Removing the touch panel 27

➎ Removing the LCD module 28

Re-assembling the System

29

Components Replacement

30

Replacing the M.2 SSD 30

Replacing the memory module (RAM) 32

Replacing the CMOS battery 34

Replacing the SSD (optional) 35

Application Programs

Drivers

37

Utilities

37

3

Setting Up the Touch Screen

37

Setting Up the Card Reader

41

Running the setup program 41

Track setting 42

Sound setting 42

I/Button setting 43

Error code setting 43

Setting Up the VFD

44

Setting Up the LCD Customer Display

46

System Setup (BIOS)

48

Entering Setup 48

BIOS action keys 48

Main menu 49

Feature menu 49

Advanced menu 50

Chipset menu 53

Security menu 54

Boot menu 56

Save & Exit menu 57

HDD Recovery

58

System Boards

Main Board

59

Mainboard layout 59

I/O Ports of Main B/D 61

Jumper Settings 61

Headers and connectors 62

Touch Control B/D

66

Specications 66

Board Layout 67

COM and SATA Sub-board (optional)

68

Board Layout 68

Connector Descriptions 68

Cable Pin Assignment

LVDS Cable

70

MSR/IC Cable

71

COM1 Cable

71

COM2 Cable

72

COM3 Cable

72

COM4 Cable

73

Specications

General

74

Main Board

75

4

Before Using the Product

Read this rst

Before using your system, please read this Manual carefully, and keep it on hand for future
reference.

●

The contents of this manual may be changed without notice.

●

Depending on the system model and type, some parts of this manual may dier from the actual

product.

●

The basic drivers and utilities that come with your system are subject to change.

●

OKPOS assumes no responsibility for damages resulting from a use of the product that is not
approved by OKPOS, or failure to follow the precautions and instructions provided in this User
Manual.

●

As some of the storage space is used for the system OS and built-in software, the actual capacity

available is less than the storage capacity listed in the product specications. In addition, the

amount of available space may vary after you perform system OS and software updates.

Safety Information

Please observe the following safety instructions to protect your computer from damage and ensure
your personal safety.

●

Do not install the system in a location that is wet, damp, or near water. This may cause a re or an

electrical shock.

●

Only use the system in the specied power environment. The system may not work, and may
even cause a re, if it is used with a dierent power source or equipment, or in a country that has
dierent power specications.

●

Make sure the plug is not bent or crushed by a heavy object. A damaged plug can cause a re or an

electrical shock.

●

Do not modify or extend the power cable. Cable damage may cause an electrical shock or re.

Before Using the Product

| Information on Copyrights

5

●

Do not use a damaged power cord or plug, or a loose outlet. These may cause a re, short circuit,

or electrical shock.

●

Do not install the system in a location where it is likely to overheat or where it will be exposed to

direct sunlight. Ensure the system is kept a safe distance away from any heating device. Installation

in such locations could cause damage to the cabinet and the electronic components.

●

Do not drop or apply any strong shock to the system. This may cause damage to the system and
the SSD or HDD installed inside it.

●

Do not use a sharp-pointed object on the display or apply excessive pressure to the display. This
may cause damage to the touch LCD display.

●

Do not block or cover slots or openings in the system cabinet. These have been provided for
ventilation, to prevent the system from overheating.

●

Do not use this system on a bed, sofa, rug or other similar surface.

●

Never insert any object into the system through the cabinet openings, as they may touch

dangerous voltage points or short out parts, which could result in a re or electrical shock.

●

Never spill liquid of any kind on the product.

●

Unplug the system from the electrical power outlet before cleaning. Clean the system, using a
damp or dry cloth. Do not use abrasives, kerosene, benzene, thinner, hydrochloric acid, or hot
water, and do not use a tough sponge or a brush, as these may cause discoloration or deterioration
of the cabinet.

●

Use only a 3-wire grounding type plug to avoid electric shock and damages due to short circuits.

●

If you have to use an extension cord, make sure that the total amperage rating of all equipment

plugged into it does not exceed the amperage rating of the extension cord and only use a 3-wire
grounding extension cord with a 3-prong grounding plug and outlet.

Information on Copyrights

●

Copyright © 2018 OKPOS Co., Ltd.

●

This manual is protected under international copyright laws. No part of this manual may be
reproduced, distributed, translated, or transmitted in any form or by any means without the prior
written permission of OKPOS Co., Ltd.

●

OKPOS and Optimus are registered trademark of OKPOS Co., Ltd.

●

Windows 7/10 is a registered trademark of Microsoft.

●

All other trademarks and copyrights are the property of their respective owners.

6

Overview

What’s in the Box

The package include the following items.

Optimus system

COM 1/2/3/4 cables(1.2 m x 2, 0.35 m x 2)

Quick Start Guide AdaptorPower cable

NOTE:

⦁

If any of the above is missing, please contact the customer center.

⦁

Only use devices with this system that have been supplied or approved by OKPOS. If you use a device supplied
by another provider that is not approved, your system may malfunction or not work.

⦁

The appearance and specications of the system and accessories may be changed without notice.

⦁

If you misplace one of the included components and want to purchase a new one, contact the customer center.

Overview

| System Overview

7

System Overview

Front

Touch display panel
(touch LCD)

Stand

Overview

| System Overview

8

Rear and I/O ports

Stand rear cover

I/O port cover

Cable hole

Power button

Two USB ports

Power (12V DC-IN) jack

Power (12V DC-OUT) jack

COM4 port
COM3 port

Four USB ports

LAN port

Speaker jack

VGA port

COM1 port

COM2 port

Overview

| Adjusting LCD Angle

9

Adjusting LCD Angle

You can tilt the LCD to achieve the optimum viewing angle. The angle can be adjusted within 45
degrees up/down.

Adjust the tilt of the LCD for your convenience.

CAUTION:

⦁

Do not put sharp objects on the surface of the LCD, and never spray cleaner directly onto the display.

⦁

Do not pull the display beyond the maximum tilt angle, and do not apply excessive pressure to the display.

10

Installation

Connecting Peripherals

Removing the I/O port cover

Using your ngers, push and hold the two points marked PUSH on the I/O port cover, then slide the

cover up.

Installation

| Connecting Peripherals

11

Removing the stand’s rear cover

Hold the lower side of the stand’s rear cover and pull it away from the stand.

Connecting peripheral devices

Installation

| Connecting Peripherals

12

Connecting the power cord

Plug the power cord into the power jack on the I/O panel and then plug the other end of the power

cord into an appropriately grounded electrical outlet.

Replacing the I/O port cover

1.

Make sure that all of the connected cables are arranged through the cable hole position of the

I/O port cover so that they will not be pinched when you replace the cover.

2.

Align the I/O port cover, then rmly slide the I/O port cover down.

Installation

| Connecting Peripherals

13

Replacing the stand’s rear cover

1.

Make sure that all cables are arranged inside the cable path of the stand so that they will not be
pinched when you close the stand’s rear cover.

2.

Align the two latch pins on the upper side of the cover with the stand latch holes, and press the

lower side of the cover rmly into place.

Installation

| Installing Optional Devices

14

Installing Optional Devices

Card reader (IC & MSR)

Installing the card reader

To install the card reader, follow these steps:

1.

Place the touch LCD panel side down on a soft, at surface. (Be careful not to damage the touch

LCD panel.)

2.

To remove the dummy cover, press the marked point and slide the dummy cover slightly, and
then lift it up.

3.

Connect the RJ-45 cable of the card reader to the main board.

Installation

| Installing Optional Devices

15

4.

Align the two latch pins on the card reader with the back cover holes and press the card reader

down rmly into place.

5.

Tighten the two screws.

Removing the card reader

You can remove the card reader by following the steps in the installation procedure in reverse order.

Installation

| Installing Optional Devices

16

VFD

Installing the VFD

To install the VFD, follow these steps:

1.

Remove the I/O port cover by following the instructions in “Removing the I/O port cover“ on

page 10.

2.

Detach the plate on the I/O port cover to make space for installing the VFD.

NOTE:

⦁

Completely remove the plate, ensuring that no sharp parts remain. There is the risk of injuring yourself if the
sharp edges are not completely removed.

3.

Place the VFD and tighten it with two thumbscrews.

Installation

| Installing Optional Devices

17

4.

Connect the RJ-45 cable of the VFD to the COM3 port.

5.

Replace the I/O port cover by following the instructions in “Replacing the I/O port cover“ on

page 12.

6.

After installing the VFD, change the BIOS setting by following the instructions in “Setting Up the
VFD“ on page 44.

Removing the VFD

You can remove the VFD by following the steps in the installation procedure in reverse order.

LCD Customer Display

Installing the LCD Customer Display

To assemble the LCD customer display, follow these steps:

1.

Remove the I/O port cover by following the instructions in “Removing the I/O port cover“ on

page 10.

Installation

| Installing Optional Devices

18

2.

Detach the plate on the I/O port cover to make space for installing the LCD customer display.

NOTE:

⦁

Completely remove the plate, ensuring that no sharp parts remain. There is the risk of injuring yourself if the
sharp edges are not completely removed.

3.

Place the LCD customer display and tighten it with two thumbscrews.

Installation

| Installing Optional Devices

19

4.

Connect the power cable of the LCD customer display to the power (12V DC-OUT) jack.

5.

Connect the VGA cable of the LCD customer display to the VGA port.

6.

Replace the I/O port cover by following the instructions in “Replacing the I/O port cover“ on

page 12.

Removing the LCD Customer Display

You can remove the LCD customer display by following the steps in the installation procedure in
reverse order.

Installation

| Installing Optional Devices

20

COM and SATA sub-board

Installing the COM and SATA sub-board

To install the COM and SATA sub-board, follow these steps:

1.

Remove the system cover by following the instructions in “➊ Removing the cover“ on page 22.

2.

Connect the COM and SATA sub-board to the COM and SATA header on the main board, and
tighten the two screws.

3.

Replace the system cover by following the instructions for removal in reverse order.

Removing the COM and SATA sub-board

You can remove the COM and SATA sub-board by following the steps in the installation procedure in
reverse order.

Installation

| Turning the SYSTEM On/O

21

Turning the SYSTEM On/O

Turning On

1.

Turn on the power of the peripheral devices connected to the system.

2.

Press the power button on the lower right side of the back of the system.

Turning O

1.

Close all the applications currently running.

2.

Windows 7: Click Start ➜ Shut down.
Windows 10: Click Start ➜ Power ( ) ➜ Shut down.

NOTE:

⦁

You can also turn o the system by pressing the power button. After all of the programs close, your system will
be turned o.

If the system is operating abnormally, you can reboot the system by holding down the Power button until the
system turns o. Then, press the Power button again to boot back up.

22

Disassembling the System

➊ Removing the cover

To remove the system cover, follow these steps:

1.

Turn o the system and peripheral devices.

2.

Remove the I/O port cover by following the instructions in “Removing the I/O port cover“ on

page 10.

3.

Remove the stand’s rear cover by following the instructions in “Removing the stand’s rear cover“
on page 11.

4.

Remove the power cord and all cables from the system.

5.

Place the touch LCD panel side down on a soft, at surface. (Be careful not to damage the touch

LCD panel.)

6.

Remove the screws and stand.

System Disassembly

System Disassembly

| Disassembling the System

23

NOTE:

⦁

This step is optional. If you do not need to disassemble the stand unit, go to step 7.

⦁

To disassemble the stand, remove the screws and separate the metal frame from the plastic case.

7.

Remove the card reader or dummy cover.

[When a card reader is installed]

① Remove two screws, hold one end of the card reader and lift up slightly, and pull it out.