Oki FAX 5050 User Manual

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OKIFAX

5050

Handbook

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Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Okidata assumes no responsibility for the results of errors beyond its control. Okidata also cannot guarantee that changes in products made by other manufacturers and referred to in this handbook will not affect the applicability of the information in it. This handbook is subject to change without notification. © 1998 by Okidata. All rights reserved.

Written and produced by the OKIDATA Publications Services Department. Please address any comments to:

Publications Services Department OKIDATA 532 Fellowship Road Mount Laurel, NJ 08054-3405 pubs@okidata.com

Visit the Okidata web site:

http://www.okidata.com

OKIDATA and OKIFAX are registered trademarks of Oki Electric Industry Company, Ltd.; marques déposées de Oki Electric Industry Company, Ltd. OKIDATA — marca registrada Oki Electric Industry Company, Ltd.

As an Energy Star Partner, Okidata has determined that this product meets the Energy Star guidelines for energy efficiency.

WARNING: Risk of electric shock. Aside

from replacing the toner and image drum cartridge, do not disassemble or attempt to service this unit yourself. Refer to a qualified technician for service.

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Federal Communications Commission Requirements for End Users

This device has been granted a registration number by the Federal Communications Commission, under Part 68 rules and regulations for direct connection to the telephone lines. In order to comply with these FCC rules, the following instructions must be carefully read and applicable portions followed completely.

1. This equipment complies with Part 68 of FCC rules. On the bottom of the equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.

2. The following USOC jacks may be used with this equipment: RJ11C.

3. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive REN’s on the telephone line may result in the devices not ringing in response to an emergency call. In most, but not all areas, the sum of the REN’s should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total REN’s, contact the telephone company to determine the maximum REN for your calling area.

4. If the equipment causes harm to the telephone network, the telephone company will notify you in advance. But if advance notice isn’t practical, the telephone company will notify the customer as

soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

5. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications to maintain uninterrupted service.

6. If trouble is experienced with this equipment, please contact the following for repair and/or warranty information:

OKIDATA 532 Fellowship Rd. Mount Laurel, N.J. 08054-3405 Telephone: (609) 235-2600 or (800)-OKIDATA

If the trouble is causing harm to the telephone network, the telephone company may request that you remove the equipment from the network until the problem is resolved.

7. This equipment contains no user serviceable parts. Please contact OKIDATA for service.

8. This equipment cannot be used on public coin service provided by the telephone company. Connection to Party Line Service is subject to state tariffs. Contact your state Public Utility Commission, Public Service Commission, or Corporate Commission for information.

9. This equipment is hearing-aid compatible.

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FCC Telephone Consumer Protection Act

The Federal Communications Commission Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual.

To comply with this law, you must enter the following information in your fax unit:

■ Date and time: see page 19 for instructions on doing this.

■ Name and telephone number which identify the source of

your fax transmission: see page 21 for instructions on doing this.

company’s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Industry Canada Requirements for End Users

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the

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■ Users should not attempt to make such connections them-

selves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

The Load Number assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent

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overloading. The termination of a loop may consist of any combination of devices subject only to the requirement that the total of the Load Numbers of all the devices does not exceed 100.

L’etiquette du Industrie Canada identifie le materiel homologue. Cette etiquette certifie que le materiel est conforme a certaines normes de protection, d’exploitation et de securite des reseaux de telecommuni- cations. Le Ministere n’assure toutfois pas que le materiel fonctionnera a la satisfaction de l’utilisateur.

Avant d’installer ce materiel, l’utilisateur doit s’assurer qu’ll est permis de le raccorder aux installations de l’entreprise locale de telecommunication. Le materiel doit egalement etre installe en suivant une method acceptee de raccordement. Dans certains cas, les fils interieurs de l’entreprise utilises pour un service individuel a ligne unique peuvent etre prolonges au moyen d’un dispositif homologue de raccordement (cordon prologateur telephonique interne). L’abonne ne doit pas oublier qu’il est possible que la conformite aux conditions enoncees ci-dessus n’empechent pas la degradation du service dans certaines situations. Actuellement, les entreprises de telecommunication ne permettent pas que l’on raccorde leur materiel a des jacks d’abonne, sauf dans les cas precis prevus par les tarrifs particuliers de ces entreprises.

Les reparations de materiel homologue doivent etre effectuees par un centre d’entretien canadien autorise

designe par le fournisseur. La compagnie de telecommunications peut demander a l’utilisateur de debrancher un appareil a la suite de reparations ou de modifications effectuses par l’utilisateur ou a cause de mauvais fonctionnement.

Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise a la terre de la source d’energie electrique, des lignes telephoniques et des canalisations d’eau metalliques, s’il y en a, sont raccordes ensemble. Cette precaution est particulierement importante dans les regions rurales.

■ Avertissement: L’utilisateur ne doit pas tenter de faire ces raccordements lui-meme; il doit avoir recoursa un service

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d’inspection des installations electriques, ou a electricien, selon le cas.

L’indice de charge (IC) assigne a chaque dispositif terminal indique, pour eviter toute surcharge, le pourcentage de la charge totale qui peut etre raccordee a un circuit telephonique boucle utilise par ce dispositif. La terminaison du circuit boucle peut etre constituee de n’import quelle combinaison de dispositifs, pourvu que la somme des indices de charge de l’ensemble des dispositifs ne depasse pas 100.

Federal Communications Commission Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and the

receiver.

■ Plug the unit into an outlet on a circuit different from that to which the receiver is connected.

■ Consult the dealer or an experienced radio television technician for help.

A properly shielded interface cable must be used in order to ensure compliance of this equipment with FCC regulations.

Changes or modifications not expressly approved by OKIDATA may void your authority to operate this device.

Industry Canada Radio Interference Statement

This OKIDATA apparatus complies with Class B limits for radio interference as specified in the Industry Canada Radio Interference Regulations.

Industrie Canada Déclarations concernant les interférences radio

Cet appareil OKIDATA est conforme aux critères établis par la Classe B en ce qui concerne les interférences radio, tel que spécifié par le Industrie Canada dans les Règlements relatifs aux interférences Radio.

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Safety

Installation Hints

■ Install your OKIFAX 5050 in a dust-free location away from

direct sunlight.

■ Do not plug your OKIFAX into a power source shared by

equipment which produces electrical noise (i.e., air conditioners, etc.).

■ Leave electronic adjustments to authorized service

personnel.

■ The LINE terminal connects your fax machine to a

standard telephone line. To avoid damage to your telephone system or to the OKIFAX, do not plug your fax machine into anything other than a standard RJ-11C jack.

■ Your OKIFAX is intended to be grounded electrically and

is equipped with a three-wire grounded power cord. For your safety, do not attempt to defeat your power cord’s grounding plug.

■ The power outlet should be located near the

equipment and should be easily accessible.

■ The TEL port on the back of the unit is only suitable for

2-wire devices. Not all standard telephones will respond to incoming ringing when connected to an extension socket.

■ This equipment may not necessarily provide for the

effective hand-over of a call from a telephone connected to the same line.

Operation and Maintenance

■ Use a dry cloth to clean the control panel and the main

body of the unit.

■ Aside from replacing the toner and image drum cartridge, do not

disassemble or attempt to service this unit yourself. Refer to a qualified technician for service.

■ Pull out the AC plug before trying to remove any objects that may

have fallen into the machine.

■ If the unit becomes physically damaged, disconnect the

power cord immediately and arrange for its repair or disposal.

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■ When relocating your OKIFAX, always disconnect the

telephone line before disconnecting the power cord, then reconnect the power cord first.

■ This unit is not intended to be used in parallel with any

other telephone devices.

Toner Cartridge and Image Drum Unit Handling

■ Leave unused toner cartridges and image drum units in

their packages until needed. When replacing a toner cartridge or image unit, re-use the packaging to dispose of the old toner cartridge or image drum unit.

■ Do not expose these components to light for more than

five minutes. Never expose the green drum (inside the image drum unit) to direct sunlight.

■ Always hold the image drum unit by the ends—never by

the middle. Never touch the surface of the green drum inside the image drum unit.

■ Exercise care when removing the toner cartridge. Do not

let it touch your clothing or porous materials. The toner powder causes permanent stains.

■ Small amounts of toner spilled on skin or clothing can be

readily removed with soap and cold water. Using heated water will make removing the stain much more difficult.

Emergency First Aid

■ IF TONER IS SWALLOWED: Dilute by giving two glasses of water

and induce vomiting by administering Syrup of Ipecac (follow manufacturer’s instructions). Seek medical attention. Never attempt to induce vomiting or give anything by mouth to a person who is unconscious.

■ IF TONER IS INHALED: Take person to an open area for fresh air.

Seek medical attention.

■ IF TONER GETS IN THE EYES: Flush eyes with large quantities of cool

water for 15 minutes, keeping eyelids open with fingers. Seek medical attention.

■ See the Material Safety Data Sheet in the back of this Hand-

book for more information.

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Direct Access

This special section of the Table of Contents points you directly to the things you’re most likely to do with your OKIFAX 5050. See the Table of Contents and Index for a complete listing of topics.

How to

Set or change the

Answer mode ....................................................... 20

Date ...................................................................... 19

Time ..................................................................... 19

User ID ................................................................. 21

Heading on outgoing faxes ................................... 21

Paper size .............................................................. 55

Program fax numbers

in One Touch (speed dial) keys .............................. 29

to Auto dial from the keyboard ............................. 29

in groups for sending faxes to multiple

locations ................................................................ 31

Find a programmed fax number ......................................... 3 4

Prepare documents for faxing ............................................ 3 2

Send a fax

to one location ...................................................... 34

to a preset group ................................................... 42

to several locations (broadcast) .............................. 42

at a later time ......................................................... 40

when another machine polls you ........................... 47

Receive a fax

manually .................................................................. 36

without printing it out .......................................... 37

Store in the OKIFAX’s memory ....................... 37

by polling another machine ................................... 47

to a confidential mailbox ....................................... 43

sent on legal size paper .......................................... 18

Make copies ........................................................................ 2 4

Understand error messages ................................................ 69

Replace

the toner cartridge ................................................. 63

the drum cartridge ................................................. 66

paper ..................................................................... 18

Get information

confirm that a fax was sent ............................... 35, 56

activity report ........................................................ 57

telephone directory listing ..................................... 58

messages on the display ........................................ 68

Deal with problems

print paper jams .................................................... 60

document jams ..................................................... 60

power failures ................................................... 38, 59

error messages on the display ................................ 69

Get service .......................................................................... 7 4

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Contents

Introduction ........................................................................... 1

Features ..................................................................... 1

Product Options ....................................................... 2

Component Identification ........................................................ 3

What You Should Receive ......................................... 3

Components ............................................................. 4

Control Panel ............................................................ 6

Control Panel Keys and Indicators ............................ 7

The One Touch Keypad .......................................... 10

Using the One Touch Keys for Dialing ................. 10

Using the One Touch Keys for Selecting

Functions and Programming .......................... 10

Signal Tones .......................................................... 11

Installation .......................................................................... 12

Getting Started ........................................................ 12

Where to Install Your Fax Machine ....................... 12

Unpacking ............................................................... 12

Setting Up Your OKIFAX 5050.............................. 13

Install the Document Stacker ................................. 13

Remove the Protective Sheet .................................. 13

Install the Toner Cartridge .................................... 14

Connect to the Telephone Line ............................. 15

Option: Installing an External Handset ................ 15

Connecting an External Telephone or

Answering Machine ........................................... 17

Connect Power ...................................................... 17

Loading Paper ......................................................... 18

Setting the Date and Time ....................................... 19

Setting the Answering Mode ................................... 20

Answering Mode Options .................................... 20

Changing the Answering Mode ............................. 21

Setting the Fax Identification ................................... 21

Setting the Language ................................................ 22

Connecting to a PBX ............................................... 23

Copying ............................................................................... 2 4

Making Copies ........................................................ 24

Using the Manual Paper Feeder ............................. 25

Faxing: Dial Directories ........................................................... 27

Programming One Touch Keys ............................... 27

One Touch Parameters .......................................... 28

Chain Dialing ........................................................ 29

Programming Auto Dial Numbers.......................... 29

Programming Groups ............................................. 30

Faxing: Basic Operations ......................................................... 32

Preparing Documents for Faxing ............................. 32

Guidelines ............................................................ 32

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Document Size ..................................................... 32

Multiple Page Documents ..................................... 32

Loading Documents ................................................ 33

Sending a Fax to a Single Location ........................... 34

Search Key Dialing ................................................. 34

Real-Time Dialing ................................................. 35

Redialing ............................................................... 35

Confirming Results ............................................... 35

Stopping a Transmission ...................................... 35

Shortcut Fax Number Programming ....................... 35

Receiving Faxes Manually ......................................... 36

Receiving Faxes in Memory ...................................... 37

Memory Reception Mode [MEM] ......................... 37

No Paper Reception .............................................. 37

Cancelling Messages Stored in Memory ................. 37

Rejecting Unsolicited Fax Messages—Closed

Network Option .................................................... 37

Power Failures and Memory .................................... 38

Using Voice Request ................................................ 38

To Initiate a Voice Request .................................... 39

To Answer a Voice Request ................................... 39

Faxing: Advanced Operations .................................................. 40

Sending a Fax at a Later Date and Time ................... 40

Sending a Delayed Fax From

the Document Feeder ........................................ 40

Sending a Delayed Fax From Memory ................... 41

Cancelling a Delayed Transmission ........................ 42

Sending a Fax to Multiple Locations

(Broadcasting) ........................................................ 42

Sending a Confidential Fax ...................................... 43

Receiving Confidential Faxes .................................... 43

Creating a Confidential Mailbox ............................ 43

Changing Your Password or Closing

a Mailbox ............................................................ 44

Printing a Confidential Message ............................... 45

Relay Broadcasting ................................................... 45

Relay Initiating Station .......................................... 45

Relay Key Station .................................................. 46

Relay Broadcast Report .......................................... 46

Initiating a Relay Broadcast .................................... 46

Polling ..................................................................... 47

Setting Your OKIFAX to be Polled...................... 47

Polling Documents from Other Fax Machines ...... 47

Dual Access ............................................................. 48

What You Can Do While Sending a Fax ............... 48

What You Can Do While Receiving a Fax ............. 48

What You Can Do While Making Copies ............. 48

Customizing Your OKIFAX ....................................................... 49

Customizing Features and Operations .................... 49

Viewing Your Current Settings ............................. 49

User Function Settings............................................. 49

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User Function Settings List ................................... 49

Setting Distinctive Ring ......................................... 51

Changing Your User Function Settings ................. 53

Dial Parameter Settings ............................................ 54

Dial Parameter Settings List ................................... 54

Changing Your Dial Parameter Settings ................ 55

Service Function Settings ......................................... 55

Service Function Settings List ................................ 55

Fax Reports .......................................................................... 56

Understanding Reports ........................................... 56

Message Confirmation Report (MCF) ................... 56

Printing a Message Confirmation Report

Manually .............................................................. 56

Broadcast Entry Report ......................................... 56

Confidential Reception Report .............................. 57

Printing Reports ...................................................... 57

Activity Report ........................................................ 57

Broadcast Confirmation Report (MCF) ................. 58

Phone Directory .................................................... 58

Configuration Report ............................................ 58

Power Outage Report ............................................ 59

Codes Used in Reports ............................................ 59

Result Codes ......................................................... 59

Communication Codes ......................................... 59

Problem Solving ................................................................... 6 0

Clearing a Document Jam ........................................ 60

Clearing a Paper Jam ................................................ 60

Printing a Cleaning Page .......................................... 63

Replacing the Toner Cartridge .................................. 63

The “Change Drum Soon” Message ........................ 66

Replacing the Image Drum Cartridge ....................... 66

Resetting the Drum Counter ................................... 68

Display Panel Messages ............................................ 68

Normal Display .................................................... 68

Error Messages ..................................................... 69

Reading the Print Counters ..................................... 70

Problem Checklist .................................................... 70

Service and Support ................................................. 74

Your Dealer .......................................................... 74

The Okidata Customer Information System ......... 74

Okidata Faxable Facts ............................................ 74

Okidata on the Internet ......................................... 74

Okidata Customer Service Representatives ............. 74

Purchasing Supplies and Options .......................... 75

Limited Warranty .................................................. 75

Specifications ....................................................................... 77

Index ................................................................................... 7 8

Material Safety Data Sheet ...................................................... 8 4

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Introduction

Thank you for purchasing this OKIFAX 5050 fax machine. It uses advanced LED technology to transfer faxed and copied images to plain paper quickly and sharply.

Features

The OKIFAX 5050 includes these features:

■ One-Touch keys for automatic, single-key dialing of pre-

programmed telephone numbers.

■ Auto Dial numbers for automatic dialing of additional

pre-programmed telephone numbers.

■ Group programming to allow you to transmit a docu-

ment to multiple locations with a single selection.

■ A search feature to allow you to look for pre-programmed

telephone numbers by name.

■ Mail boxes for confidential reception and

transmission.

■ Automatic redial and page re-transmission when a

telephone number is busy or when problems occur in

communication.

■ Advanced transmission and reception features,

including delayed transmission, transmission to

multiple locations, relay broadcast initiate, and

polling.

■ Advanced memory transmission and reception

features, including automatic reception into memory.

■ Reports to help you keep track of your OKIFAX’s

operations and settings.

■ High-speed scanning of original documents.

■ Photo (halftone) transmission in up to 64 shades of

gray.

■ Automatic power save mode.

■ An advanced dual access feature, which allows you

to load and prepare multiple documents for trans-

mission while your OKIFAX is sending or receiving

another message.

■ A manual paper tray to let you load a different type

of paper while making copies.

Introduction 1

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■ A closed network feature to let you limit who can

send faxes to your OKIFAX and whom your OKIFAX can send faxes to.

■ A convenience copy feature that lets you make up to

99 sorted copies of an original document.

OKIFAX 5050 Features

■ 15 One Touch keys.

■ 64 Auto Dial numbers.

■ 10 groups.

■ 8 mailboxes for confidential reception.

■ Fax communication at up to 14,400 bits per second.

■ 256 KB of built-in memory.

Product Options

See page 75 for ordering information.

■ Optional memory board with battery backup

provides 1MB of non-volatile memory.

Order Number 70031501.

■ Handset with cradle connects directly to your OKIFAX

and works exactly like a telephone. Order Number

70031801.

■ Second Paper Tray adds an additional capacity of 500

sheets. When the main tray runs out, your OKIFAX

automatically switches to the second tray for uninter-

rupted printing. Order Number 70029401.

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Component Identification

What You Should Receive

Power Cord

Document Stacker

Handbook & Quick Start Guide

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OKIFAX 5050

Telephone Cord

Image Drum Unit (inside unit)

Toner Cartridge

Component Identification 3

Page 16

Components

Document Stacker

Holds your original

documents after they are

faxed or copied

Display Panel

Shows status of machine

and faxes in progress.

Numeric Keypad

Use to enter phone numbers, auto

dial numbers, or information

programmed into the OKIFAX.

Document Guides

Adjust these guides to the page

width of the documents that are to

be copied or faxed.

Power Switch

Press I to turn on, O to turn off.

One Touch Keypad

Use for preprogrammed one touch dialing or for setting functions.

Paper Path Icon

Load documents

here face down.

Document Table

Covers the copy stacker and holds original documents to be faxed or copied.

Document Table Extension

Flips out to support longer documents.

Front Panel

Gives you access to the manual paper feeder. This allows you to bypass the paper tray and feed a different type of paper directly into the OKIFAX.

Paper Tray

Holds up to 250 sheets of paper.

Paper Indicator

Shows how much paper

is left in the paper tray.

4 Introduction

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Components

PHEN

ALA

Back Cover

Open this cover to expose expansion slot to

install the optional memory expansion board.

LINE Jack

Jack for connecting to an outside

telephone line.

TEL 1 Jack TEL 2 Jack

Jacks for connecting to an optional

handset, external phone, or answering

machine.

LED Printhead

This black bar writes received or copied

images onto the image drum. You

should clean this bar each time you

change the toner cartridge.

Image Drum Cartridge

The image drum cartridge contains

the green photosensitive drum

which receives images from the

LED print head and transfers them

to the printing paper.

AC Power Inlet

Plug the supplied AC power cord into this inlet.

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

Toner Cartridge

This black cylinder, installed inside the image drum cartridge, contains the black powder that forms the image on the paper. You need to install a new toner cartridge when the REPLACE TONER CART message appears on the display.

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Introduction 5

Page 18

Control Panel

6 Introduction

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Control Panel Keys and Indicators

1 Display Panel: Refer to this display for instructions and

information while your OKIFAX is performing operations or while you are entering information or changing settings.

2 Copy key: After loading a document, press this key to make

a copy. When no documents are loaded, press this key once to display a Message Confirmation Report about your last transmission on the LCD Display Panel, and a second time to receive a printed report. You can also use the Copy key to program a manually entered fax number into a One Touch key or Auto Dial number—see page 35 for details.

3 Hyphen key: When programming One Touch keys and

Auto Dial telephone numbers, use this key to tell your OKIFAX to pause briefly before it dials the rest of the telephone number.

4 Search key: The One Touch keys and Auto Dial numbers

can be programmed to have a name or location ID associated with their telephone numbers. Using this key by itself or in combination with the numeric keypad, you can search for these numbers alphabetically. You can also use the Search key to search for unassigned One Touch keys and Auto Dial numbers.

5 Auto Rec key:

Use this key to switch your OKIFAX’s

answering mode. The answering mode controls how your

fax machine answers incoming calls and receives faxes. The

display will always indicate your current selection. See

“Setting the Answering Mode,” page 20, for more

information about the answering modes available.

6 Select Func tion key: Use this key to activate your OKIFAX’s

advanced transmission and reception functions, to obtain

reports and to start programming functions. To select a

function, press the Select Function key, then press the One

Touch key labeled with the function you want to use.

While programming or selecting other functions, pressing

the Select Function key a second time takes you directly

back to your fax machine’s standby mode.

7 Auto Dial key: Auto Dial numbers are abbreviated numbers

for rapid dialing. Rather than dialing the entire telephone

number, you can enter a 2-digit Auto Dial number

instead. You can also use the Location IDs (names)

associated with Auto Dial numbers to search for these

locations by name using the Search key.

8 Redial key: Press this key to manually redial the last number

dialed.

9 Hook/V. Request key: Press this key to open a telephone line

for manual dialing. You can hear the dialing through your

fax machine’s speaker.

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Introduction 7

Page 20

If you have an optional telephone handset or external telephone connected to your OKIFAX, you can also use this key to initiate or answer a request for voice communication during a fax communication. Press this key while transmitting to signal the operator at the other fax machine that you want to talk to him or her at the end of your transmission or after reception of any page has been completed. To answer a voice request, press this key after lifting your telephone handset.

10 One Touch keypad: Each of the keys on this keypad can be

programmed with a fax number. You can dial this number by pressing the corresponding key. See page 10 for details. The keys are also used to control and program OKIFAX functions.

One Touch labels: After programming a location into a One

Touch key, write the location’s name on the One Touch label. Lift off the plastic cover above the One Touch label, use a pencil to write in the name, then replace the cover.

12 Numeric keypad: When dialing, these 12 keys work just like

the keypad on a telephone. Also, use the keypad to enter numbers, letters and other characters while programming functions or information. After pressing the Search key, use the numeric keypad to alphabetically search for the names of locations programmed into your OKIFAX.

13 */Tone key:

If your OKIFAX is set to pulse dialing, this

key allows you to switch from pulse to tone dialing

during your current call. You can also use this key while

programming to create numbers with mixed pulse-then-

tone operation.

14 0/Unique key: When dialing, use this key to enter a zero.

When programming your Sender ID or a Location ID,

you can use this key to enter a variety of unique characters,

including: ! # & ‘ ( ) * + , - . / : ; = ? · ä ß ñ ö ü Æ Å Ø æ å

ø.

15 Transmit Resolution/Yes

§ key: After you load a document, use this key to change the transmission resolution used. Use STD for standard originals, FINE and EX.FINE for detailed or small print originals, and PHOTO for originals that include colors or many shades of gray.

Use this key also as the Yes § key when making selections or to move your cursor to the left while entering information.

16 Type of Original/No

key: Use this key to select the document

contrast after you load a document for transmission. Use LIGHT for originals that are too light, NORMAL for documents with good contrast, and DARK for originals that are too dark.

Use this key also as the No

key when making selections or to move your cursor to the right while entering information.

8 Introduction

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Page 21

17 Alarm indicator: This indicator glows red and an alarm

sounds to notify you of any problem that occurs. Check the display panel for an explanation of the problem. To turn the alarm indicator off, press the Stop key and correct the problem.

Stop key: This key cancels the operation currently in

progress and turns off the Alarm Indicator. After loading paper, installing a new toner cartridge, or correcting an alarm condition, press this key to turn off the Alarm Indicator. While you are programming, pressing the Stop key takes you back step-by-step through the programming functions you have already selected.

19 Start key: Press this key to initiate the operation indicated

on the display or to confirm information you have entered into the display.

20 Plus key: In addition to its function as a programmable

One Touch key, this key is used for chain dialing, which allows you to dial a number using any combination of One Touch keys, Auto Dial numbers, and the numeric keypad. When programming a chain dial number into a One Touch key or Auto Dial number, press the Plus key at the end of the first part of the number to indicate that this is a chain dial number. See page 29 for details.

21 Space key: Use this key on the One Touch Keypad to enter

spaces while programming. Unlike the Pause and Hyphen keys, spaces are used for easier reading only and have no effect on dialing.

22 Pause key: Use this key on the One Touch keypad to enter

automatic 3-second pauses in dialing when programming telephone numbers. For example, you can use this key to tell your machine to wait for an outside or international line to open. Pauses in telephone numbers are marked by a “P” symbol.

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Introduction 9

Page 22

The One Touch Keypad

The One Touch keys are your OKIFAX’s most important tool. Use them for quick, one-touch dialing, and to access most functions and programming options. There are fifteen dedicated One Touch keys available.

Using the One Touch Keys for Dialing

To use a One Touch key for dialing, just press the appropriate One Touch key. For each key, you can program up to two telephone numbers: a primary number, which will always be dialed first, and an optional alternate number which will be automatically dialed if the first number is busy or if there is no answer. You can also use the Search key to find locations programmed into One Touch keys.

Using the One Touch Keys for Selecting Functions and Programming

Use One Touch keys 1–10 for selecting special transmission and reception functions, for obtaining reports, and for quick access to programming functions.

To select a function:

1 Press the Select Function key.

2 Press the corresponding One Touch key.

1/Delayed TX key:

and date which you specify (within three days).

Use this key to send a fax at a later time

See page

40.

2/Broadcast Feeder TX key: Use this key to send a fax to mul-

tiple locations (page 42) or to switch from memory to the document feeder when preparing to send a fax.

3/Confidential TX key: Use this key to send a confidential

document to a mail box (a secure memory storage area) in the receiving fax machine. See page 43.

4/Relay Initiate TX key: Use this key to set up a relayed fax

transmission. During a relayed fax transmission, your OKIFAX initiates the transmission by sending a document to a second fax machine, which then broadcasts the message to a number of other fax machines. See page 45.

5/Polling key: When a document is loaded on the document

tray, use this key to set your OKIFAX to wait for another fax machine to call and request the document to be sent (polling transmission). When no document is loaded, use this key to call another fax machine and request it to send the documents loaded into it (polling reception). See page

47.

6/Report Print key: Use this key to print reports or phone

lists manually. See the “Reports” chapter for details.

7/Counter Display key: Your OKIFAX keeps track of the

number of pages it has printed and scanned. Use this key to check the print and scan counters. It can also be used to reset the drum counter after replacing the image drum unit (this feature is available only when the “CHANGE DRUM SOON” message displays).

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Page 23

8/Location Program key: Use this key to program One Touch

keys, Auto Dial numbers and groups. See the “Dial Directories” chapter.

9/User Program key: Use this key to program identification

information, to set the clock, and to change function and dial parameter settings.

10/Message Print From Memory key: Your OKIFAX is set to re-

ceive messages into memory and not print them when it runs low on toner. Using this key you can force messages to print, although print quality may be poor because toner is low. This key is also used to print confidential fax messages received into mail boxes in your OKIFAX’s memory (page 45).

When no messages are in memory, use this key to print a cleaning page to clear accumulated toner from the image drum. See page 63.

Signal Tones

Your OKIFAX makes a number of sounds to inform you of specific conditions.

Key Select tone: This is a short beep that occurs each time

you press a key.

Error tones: If you press a wrong or inappropriate key, your

OKIFAX emits three short beeps. If it experiences a problem during communications, it emits three long

beeps. Press the Stop key to turn the error tone off, then print a Message Confirmation Report to check the source of the problem—to do this, press the Copy key twice with no documents loaded.

Voice Request tone: During a fax session, either you or the

person at the remote fax machine may initiate a voice request. When the person at the remote machine either initiates or answers your voice request, your OKIFAX emits a repetitive warbling sound.

End of Session tone: At the end of every successful fax session,

your OKIFAX emits a short beep to inform you that there were no errors or problems in the communication.

Off-Hook Alarm tone: If it is equipped with the optional hand-

set, and if the handset is left off the hook, your OKIFAX emits an intermittent warbling sound. To turn off the sound, hang up the handset and press the Stop key.

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Introduction 11

Page 24

Installation

Getting Started

To install your new OKIFAX, follow the instructions from Unpacking to Setting the Fax Identification. You must complete these steps for your OKIFAX to operate properly.

If you have purchased an option package for your OKIFAX, refer to the documentation you received with that option for installation instructions.

Where to Install Your OKIFAX

■ Place your OKIFAX in a dust-free location away from

direct sunlight.

■ Allow several inches on each side of the machine to

ensure adequate ventilation.

■ Make sure that both power and telephone outlets are

available nearby.

■ Choose a location where the relative humidity is between

20% and 80%, and where the temperature is between 50°F (10°C) and 92°F (32°C).

12 Introduction

Unpacking

Before you begin, be sure that all the items listed below are included in your package.

■ OKIFAX 5050

■ Toner cartridge (wrapped)

■ Image drum cartridge (inside machine)

■ Power cord

■ Telephone line cord

■ Document stacker tray

■ Quick Start Guide

Refer to the illustrations in the Component Identification chapter.

Note: If any items are missing, contact your dealer immediately. Keep your packing materials and carton in case you ever need to ship or transport the unit.

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Page 25

Setting Up Your OKIFAX 5050

Install the Document Stacker

Slip the document stacker indents over the tabs on the rear of the unit so that they click into place.

Remove the Protective Sheet

1 Lift up the document table.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

2 Press in the cover release buttons on the side of the copy

stacker until it clicks open. Lift up the stacker.

AUTO R

DEF

ABC

JKL

GHI

TUV

PRS

OQZ

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

PHOTO

WXY

3 Take out the image drum cartridge.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

PUSH

4 Remove the protective sheet. Be careful not to touch the

green surface of the drum.

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Page 26

5 Replace the image drum cartridge.

SELECT FUNCTION

AUTO REC

DEF

ABC

JKL

GHI

TUV

PRS

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

PHOTO

WXY

OQZ

PUSH

2 Unwrap the toner cartridge and gently shake it to

distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge.

Install the Toner Cartridge

1 Remove the sponge and discard.

SELECT FUNCTION

AUTO REC

HYPHEN

DEF

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

START

AUTO DIAL

REDIAL

STOP

ALARM

HOOK

V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

PHOTO

Warning: Be c areful when handling the toner cartridge. Do not let toner spill on your clothing or other porous materials. If you experience any problems with toner, see the Safety chapter at the beginning of this handbook.

14 Installation

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3 With the ridged side facing up and the blue lever on

your right, insert the toner cartridge into the image drum unit, left end first.

SELECT FUNCTION

AUTO REC

HYPHEN

DEF

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

START

AUTO DIAL

REDIAL

STOP

ALARM

HOOK

V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

PHOTO

4 Push the lever forward to secure the cartridge.

Page 27

5 Close the copy stacker—push down until you hear both

RED

STO

sides click into place.

ALARM

HYPHEN

HOOK

V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

6 Close the document table.

Connect to the Telephone Line

Insert one end of the telephone cord into the LINE jack in the back of the machine, and the other end into your wall telephone jack.

LINE jack

SELECT FUNCTION

AUTO REC

DEF

ABC

JKL

GHI

TUV

PRS

OQZ

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

PHOTO

WXY

Tip: Now, you can connect either an external telephone or the external handset option for your OKIFAX. See the instructions that follow.

Option: Installing an External Handset

If you purchased an external handset option with your OKIFAX, follow these instructions to install it.

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Page 28

1 Using the supplied screw, connect the handset cradle to

its base.

3 Plug one end of the handset cord into the handset and

the other end into the jack on the front of the cradle. Place the handset in the cradle.

4 Insert the supplied telephone cord into the jack located

on the back of the cradle.

2 Position the handset cradle on the left side of the

OKIFAX.

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5 Feed the telephone cord from the back of the cradle

through the cable run located on the back of the OKIFAX

Feed cable here

Page 29

6 Insert the end of the cord into the TEL 1 or TEL 2 jack

on the back of the OKIFAX.

Wall jack

Tel 1, Tel 2

Note: The two TEL jacks are provided to allow you to

connect both an external handset and an answering machine.

Connecting an External Telephone or Answering Machine

Important Note: Any external telephone or answering

machine connected to the OKIFAX must be FCC and CSA approved.

Insert one end of the telephone cord into the TEL 1 or TEL 2 jack on the back of the OKIFAX, and the other end into the jack in your external device.

To connect both an answering machine and a telephone, first connect your answering machine to your OKIFAX, then plug your external telephone’s cord into the telephone jack on your answering machine.

Note: You must have the TAD mode feature turned on for an answering machine to work with your OKIFAX. See Setting the Answering Mode, page 20.

Line

TEL 1

TEL 2

LINE

TEL

Jack

Connect Power

1 Make sure the power switch is off.

2 Plug the power cord into the back of the unit.

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Page 30

3 Plug the other end into a grounded AC power outlet.

4 Turn on your OKIFAX. After the unit warms up, the

time and current answering mode appear on the display. Your OKIFAX is now in standby mode, ready to send or receive faxes.

Time: 2:35 PM

14:35[FAX]

Answer mode

Loading Paper

Your OKIFAX 5050 can hold up to 250 sheets of standard-weight (20 lb.) paper. For best results, use paper specially made for laser printers or photocopiers. It can use letter, legal, and A4 size paper.

1 Pull the paper tray out of the machine.

2 Adjust the paper guides to the width of your paper.

Your OKIFAX automatically reduces the vertical length of the page images it receives to fit on the paper loaded in it, down to 75% of the original length. For example, if you are receiving a document created originally on legal-size paper, your OKIFAX can reduce the received pages to fit on letter or A4 paper.

Note: Your OKIFAX is set at the factory to use letter size paper. To use a different paper size, change the 1’ST PAPER SIZE user function setting to match your new paper size. See page 52 for instructions.

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3 If necessary, lift and adjust for the length of your paper.

Page 31

4 If you are using legal-size paper, pull out the extension at

the back of the paper tray.

7 Replace the paper tray. Push it forward until it locks.

5 Remove the paper from its wrapper (up to 250 sheets).

Note the “print side” notice printed on the label. Fan the paper.

6 Load the paper into the paper tray, print side down.

Note: Be sure the paper is under the tabs on the sides of the

tray. Do not fill past the Paper Full mark. If necessary readjust the guides for a snug–but not tight–fit.

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Setting the Date and Time

1 Press the Select Function key.

2 Press the 9/User Program One Touch key located on the

OneTouch keypad.

3 On the numeric keypad, press 3. The display shows

3:CLOCK ADJUSTMENT.

4 Press the Yes § key. The display shows the

currently set date and time.

5 Using the numeric keypad, enter the new date (month/

day/year) and time in 24-hour format—8:00 AM is 08:00; 8:00 PM is 20:00.

6 Press the Yes § key to confirm your entry. 7 Press the Select Function key to finish.

Installation 19

Page 32

Setting the Answering Mode

The answering mode determines how your OKIFAX handles incoming fax and voice calls. The standby display shows the current answering mode.

Answering Mode Options

The answering mode you choose depends on how you use your OKIFAX and what telephone equipment is connected to it. Read through the mode descriptions below, then follow the instructions to change to the mode that best fits your needs.

Manual Receive mode [TEL]: If you use the same line for both

fax and telephone calls and the majority of your incoming calls are telephone calls, then the TEL answering mode is your best choice. Each time someone calls, your OKIFAX rings like a telephone—it does not automatically answer. You can answer from either an external handset or telephone connected to your OKIFAX. If you pick up the handset and hear fax tones, press the Start key to receive the fax. If you do not answer the phone and someone tries to send you a fax message, your machine will not accept it.

Auto Receive mode [FAX]: If your OKIFAX is connected to a

telephone line reserved only for fax communications, use the Auto Receive mode. Your OKIFAX assumes all incoming calls are fax messages and automatically receives them.

Telephone/Fax Auto Switch mode [T/F]: When incoming calls are a

mixture of fax and telephone calls, your best choice is the Telephone/Fax mode. In this mode, your OKIFAX detects whether the incoming call is a fax or voice call. When the call is from another fax machine, your machine switches to fax mode and automatically receives the message. When the call is a voice call, your OKIFAX rings like a telephone. If you do not answer within 35 seconds, your OKIFAX switches back to fax mode to allow the calling party to send a fax manually.

Telephone Answering Device mode [TAD]: Use this mode if you

have connected an answering machine to your OKIFAX. Like Telephone/Fax mode, the Telephone Answering Device mode detects whether an incoming call is a fax or voice call. If it is a fax call, your OKIFAX receives the fax. If it is a voice call, your OKIFAX rings just as it does in Manual Receive mode. If no one answers the call, your answering machine activates, allowing the calling party to leave a message. If you set the Remote Receive user function (page 52), the caller can send a fax at any time during or after the recorded message by using their keypad to enter the remote receive number you have programmed. This number activates fax reception. Add something like this to your answering machine message: “To send a fax now, press XX [the programmed number].”

Memory Receive mode [MEM]: When set to this mode, your OKIFAX stores received faxes in memory and does not print them out immediately. See page 37 for details

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Page 33

Changing the Answering Mode

1 Press the Auto Rec key. A description of your current

selection displays.

2 Press the Auto Rec key again. Your OKIFAX switches to

the next setting.

3 Continue pressing the Auto Rec key until the selection

you want appears on the display. After a short pause, your OKIFAX returns to standby mode displaying the new setting.

Setting the Fax Identification

Fax machines must accurately identify the sender and the telephone number of the sending fax machine on each page of every fax they send. Programming this information into your OKIFAX is required by law.

Sender ID: This is a descriptive title that identifies the

sender—usually the location of your OKIFAX or the name of your company or office and the OKIFAX’s number. It is printed at the top of every fax you send. You can enter up to 32 characters. The first 16 characters of your Sender ID will also be used as your Personal ID. This Personal ID appears on the displays or reports of other Okidata fax machines you communicate with.

TSI/CSI: This is the telephone number of your OKIFAX; it

appears on the displays of other non-Okidata fax machines you communicate with.

Call Back Number: This is a telephone number (not a fax

number) which the operator of the remote machine can use to reach you. If you use the voice request function (see page 38) while communicating with another fax machine and no one is there to answer, your OKIFAX automatically sends a cover letter with a call back message. The message is printed on a separate sheet with the message “Please call back” and a telephone number where you can be reached—the number entered here.

To program your Fax ID:

1 Press the Select Function key.

2 Press the 9/User Program One Touch key. The display

shows 1:FUNC. PROGRAMMING.

3 On the numeric keypad, press 4. The display shows

4:SYSTEM DATA PRG.

4 Press the Yes § key. The display shows NO=<TSI/

CSI>, ID=<SENDER ID>.

5 After the display clears, enter the full telephone number

of your OKIFAX using the numeric keypad.

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Note: use the Hyphen key to enter a “+” character for international numbers, and use the Space One Touch key to enter spaces.

Installation 21

Page 34

6 Press the Start key to save your entry.

11 Press the Select Function key to finish.

7 Enter your Sender ID. This is a descriptive title up to 32

characters long. Refer to the instructions below.

To Do This Use

Enter numbers Numeric keypad (press once)

Enter spaces 14/Space One Touch key

Enter hyphens Hyphen key

Enter alphabet characters Locate the character you want on the

Enter a unique character Press the 0/Unique key repeatedly until

ñ ö ü Æ Å Ø æ å ø

Enter two successive Press the No © key to move to the letters/numbers using next character the same key

Move the cursor to Yes § and No © keys make corrections

numeric keypad. Press that key repeatedly until the character appears on the display

the character you want appears on the display. The following characters are available: ! # & ‘ ( ) * + , - . / : ; = ? · ä ß

8 Press the Start key to save your entry. The display shows

NO=<CALL BACK NO.>.

9 After the display clears, use the numeric keypad to enter

the telephone number for call back messages. Enter up to 20 characters.

Tip:

Use the 14/Space One Touch key to enter spaces.

10 Press the Start key to save your entry.

Setting the Language

Your OKIFAX 5050 comes with two languages installed—English and Spanish, French or Portuguese, depending on where you bought your unit—which appear on the display and in reports. Follow the instructions below to switch languages.

1 Press the Select Function key.

2 Press the 9/User Program One Touch key. The

display shows 1:FUNC. PROGRAMMING.

3 Press the Yes § key. The display shows

FUNCTION NO. [ ] ENTER 01-23.

4 Using the numeric keypad, enter 15. The display shows

USER LANGUAGE.

5 Press the No

key to switch to the other installed

language.

6 To accept the language change, press the Yes § key.

7 Press the Select Function key to finish.

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Page 35

Connecting to a PBX

A PBX (Private Branch Exchange) is a private telephone system used to route internal calls. If you have to dial a prefix (access digit) to get an outside line, then your line is connected to a PBX.

If you are connecting your OKIFAX to a PBX, follow the instructions below. It can then detect the access digit at the beginning of phone numbers you dial or program, and automatically waits for a dial tone before dialing the rest of the number.

Note:

Some PBX installations may require additional adjustments to your OKIFAX. If you continue to have difficulty with fax communication after following these steps, contact Okidata.

1 Press the Select Function key.

2 Press the 9/User Program One Touch key.

3 On the numeric keypad, press 2. The display

shows 2:DIAL PARAMETER.

4 Press the Yes § key until the display shows

PBX LINE, [OFF].

5 Press the No

key. The display changes to

PBX LINE, [ON].

6 Press the Yes § key until the display shows

DIAL PREFIX, [OFF].

7 Press the No

key. The display changes to DIAL

PREFIX, [ ] ENTER 4DIGITS.

8 Using the numeric keypad, enter the number you normally

dial from your PBX to obtain an outside line—for example, 9 before the number, such as 1-555-1212.

9 Press the 14/Space One Touch key repeatedly until the

display changes.

10 Press the Yes § key.

11 Press the Select Function key to finish. Keep in mind that

all of the outside telephone numbers you program into your OKIFAX have to begin with your PBX’s access digit.

Note: To turn off the PBX LINE and DIAL PREFIX functions, follow Steps 1-7 above. At Step 8, press the Space key four times. Then skip to Step 10.

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Page 36

Copying

Making Copies

You can use your OKIFAX as a stand-alone copier to make up to 99 copies of a document at one time. The default resolution for copies is FINE; you can also use the Yes § key to change to a finer resolution before you press the Copy key.

Document Type Resolution Resolution

Normal office STD (Standard) 100 X 200 dpi documents

Documents with small FINE or EX. FINE FINE: 200 X 200 dpi type or other fine details EX.FINE: 200 X 400 dpi

Documents with photos PHOTO 200 X 200 dpi or many shades of gray

To make copies:

1 Adjust the document guides to the width of the paper you

are using.

to Use of Scan

Copying 24

2 Neatly stack your documents, then insert them face

down into the document feeder. Readjust the document guides for a snug fit. Your OKIFAX will grip the documents, and pull the bottom page into the machine.

3 Press the Copy key. The display shows PRG. NO. OF

COPIES, [1SETS]. If you want to make just one copy, you are finished. Your OKIFAX will pause briefly, then begin copying.

4 To make multiple copies, enter the number of copies you

want to make on the numeric keypad. Then press the Copy key again. Your OKIFAX begins making copies.

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Page 37

5 To stop the copying process, press the Stop key.

Using the Manual Paper Feeder

Your OKIFAX’s manual paper feeder allows you to make copies on a different type of paper than what you normally keep in the paper tray. To make copies using the manual paper feeder, follow the instructions below.

Note: The paper you use in the manual feeder must be the same size as the paper in the paper tray—if it isn’t, the paper will jam.

If you do want to put a different size paper in the manual feeder, change the 1ST PAPER SIZE function setting to the size you want to use—see page 52 for details. When you are finished, be sure to reset 1ST PAPER SIZE to match the paper in the tray.

1 Load your documents face down in the document feeder.

2 Press in on the lower half of your fax machine’s front panel

indents, just above the paper tray.

3 Pull the manual paper feeder down until it is horizontal.

4 Adjust the paper guides on the feeder.

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Copying 25

Page 38

5 Insert a sheet of paper face up. Adjust the guides again

to ensure that the paper is straight.

WXY

TUV

OQZ

6 Press the Copy key (see the instructions above). If you

are making more than one copy, or copying a multipage document, insert additional sheets when the previous sheet is all the way through the machine.

26 Copying

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Page 39

Faxing: Dial Directories

This chapter explains how to make faxing easier by programming frequently used fax numbers into the One Touch keys and the Auto Dial numbers available in your OKIFAX 5050. It also explains how to organize the programmed numbers into groups for easier faxing to multiple locations.

Programming One Touch Keys

You can store up to two fax numbers with 32 digits in each One Touch key: a main number and an optional alternate number which will be called if the main number is busy. You can also enter a 16-character Location ID (name) for each One Touch key.

■ The OKIFAX 5050 has 15 locations available.

Note: To find One Touch keys that are not yet programmed, repeatedly press the Search key.

1 Press the Select Function key. 2 Press the 8/+/Location Program One Touch key. The

display shows LOCATION PROGRAMMING ENTER (SRCH, OT, A/D, #).

3 Press a One Touch key to program.

4 The display briefly shows NO=<FAX NO.>,

ID=<LOCATION ID> (or a previously programmed fax number and Location ID).

5 After the display clears, enter the main fax number. Refer

to the instructions below.

To Do This Use

Enter numbers Numeric keypad (press once) Enter spaces 14/Space One Touch key Enter hyphens (-) Hyphen key Enter pauses (i.e., to wait for long distance or outside lines)

Add a switch from pulse */Tone key to tone dialing for part of the call

Move the cursor to Yes § and No © keys make corrections

15/Pause One Touch key

6 Press the Start key to enter the number.

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Faxing: Dial Directories 27

Page 40

7 Enter the Location ID. This is a descriptive title up to 16

characters long. Refer to the instructions below.

To Do This Use

Enter numbers Numeric keypad (press once) Enter spaces Space One Touch key Enter hyphens (-) Hyphen key Enter alphabet characters Locate the character you want on the numeric

Enter a unique character Press the 0/Unique key repeatedly until

Enter two successive Press the No © key to move to the next letters/numbers on character. the same key.

Move the cursor to Yes § and No © keys make corrections

keypad. Press that key repeatedly until the character appears in the display.

the character you want appears in the display. The following characters are available: * + , - . / : ; = ? · ä ß ñ ö ü Æ Å Ø æ å ø.

! # & ‘ ( )

8 Press the Start key. The display shows

NO=<OR LOCATION> for about three seconds.

9 Enter the optional alternate fax number, if desired. Refer

to the instructions following Step 5.

10 Press the Start key to finish programming the

One Touch key. The display shows LOCATION PROGRAMMING.

11 To continue programming One Touch keys, go

back to Step 3. If you are finished programming, press the Select Function key.

28 Faxing: Dial Directories

12 Lift off the plastic cover above the One Touch label. Using

a pencil, write in the location name for your One Touch key(s). Then replace the cover.

One Touch Parameters

If you are experiencing problems communicating with a remote location in a very noisy telephone area, set up a One Touch key for that location and try turning Echo Protection on for that One Touch key. This helps the machine overcome noise and echo problems on the phone line.

See the Problem Checklist sections for other suggestions.

1 Press the Select Function key.

2 Press the 9/User Program One Touch key.

The display shows 1:FUNC. PROGRAMMING.

3 Press the Yes § key.

The display shows FUNCTION NO. [ ].

4 Using the numeric keypad, enter 23.

The display shows 23:ONE TOUCH PARAM

YES [OT] NO[

5 Press the One Touch key for the location whose

settings you want to change. The display shows ECHO PROTECTION, [OFF].

6 Press the No

key to switch Echo Protection on.

7 Press the Yes § key to confirm your selection.

The display shows 23:ONE TOUCH PARAM. [ ].

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8 Press the Select Function key to finish.

Tip: Switch Echo Protection back off if you later change

the location the One Touch key is used for.

Chain Dialing

Each fax number you enter or program into your OKIFAX can be up to 32 digits long. There may be situations where you need to dial a number longer than that. Or you may want to program portions of a number separately. For example, you may frequently send to different extensions at the same company, or individuals may need to enter a department code after the phone number for accounting purposes. These are situations where the chain dialing feature is helpful.

To create a chain dial number, program up to the first 31 digits of the number into a One Touch key or Auto Dial number. Then press the 8/Location Prog. One Touch key to make this a chain dial number. Next, program the rest of the number into another One Touch key or Auto Dial number (or, you can leave the second part of the number unprogrammed and enter it manually on the numeric keypad).

To use a chain dial number, select the One Touch key or Auto Dial number programmed with the first part of the chain dial number. The display will show: PRESS OT/

AD/SRCH KEY. Then select the One Touch key or Auto Dial number programmed with the second part of the chain dial number. If the second part of the chain dial number was not programmed, enter it manually on the numeric keypad. Press the Start key to begin sending the fax.

Programming Auto Dial Numbers

For each Auto Dial number, you can enter a fax number up to 32 digits long and a Location ID (name) up to 15 characters long.

To program Auto Dial numbers:

1 Press the Select Function key.

2 Press the 8/Location Prog. One Touch key.

The Display shows LOCATION PROGRAMMING.

3 Press the Auto Dial key.

4 Using the numeric keypad, enter a 2-digit number for the

Auto Dial number you want to program. You can use numbers from 01 to 64.

5 The display briefly shows NO=<FAX NO.>,

ID=<LOCATION ID> (or a previously programmed fax number and location).

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6 After the display clears, enter the fax number.

Refer to the instructions below.

To Do This Use

Enter numbers Numeric keypad (press once) Enter spaces Space One Touch key

Enter hyphens (-) Hyphen key Enter pauses (i.e., to Pause key

wait for long distance or outside lines)

Add a switch from */Tone key pulse to tone dialing for part of the call

Move the cursor to Yes § and No © keys make corrections

7 Press the Start key to register the number.

8 Enter the Location ID. This is a descriptive title up to 16

characters long. Refer to the instructions below.

To Do This Use

Enter numbers Numeric keypad (press once)

Enter spaces Space One Touch key

Enter hyphens Hyphen key

Enter alphabetical Locate the character you want on the numeric characters keypad. Press that key repeatedly until the character appears.

Enter a unique Press the 0/Unique key repeatedly until the character. character you want appears. The following

characters are available: ! # & ‘ ( ) * + , - . / : ; = ? · ä ß ñ ö ü Æ Å Ø æ å ø.

Enter two successive Press the No © key to move to the next letters/ numbers on character. the same key

Move the cursor to Yes § and No © keys make corrections

Press the Start key to finish programming the One Touch key. The display shows AUTO DIAL NO. [ ].

10 To continue programming Auto Dial numbers, go back

to Step 4. If you are finished, press the Select Function key.

Programming Groups

This feature allows you to create groups of fax numbers you have already programmed as One Touch keys or Auto Dial numbers. You can send the same fax to all the numbers in the group with one operation. This is useful if, for example, you need to send weekly status updates to all the members of a team working in separate locations.

■ You can program up to ten groups into your OKIFAX.

■ The OKIFAX 5050 can have up to 79 locations per group.

Note: This is different from relay broadcasting, where one fax is sent to a remote machine, which then relays it to a group of fax numbers.

1 Press the Select Function key.

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2 Press the 8/Location Prog. One Touch key. The display

shows LOCATION PROGRAMMING.

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3 On the numeric keypad, press the # key. The display

shows GROUP SETTING.

4 Using the numeric keypad, enter the two-digit group

number you want to program. You can use numbers from 01 to 10.

5 The display shows the number of your current group and

SELECT LOC.(S).

6 You can now add a location to your group (or delete a

location from it). Refer to the instructions below.

To Do This Use

Add a One Touch Press the One Touch key. location Press Yes § to add it to the group.

Add an Auto Dial Press Auto Dial. Enter the 2-digit Auto location

Delete a previously Press the One Touch key. Press No © added One Touch to delete it from the group. location

Delete an Auto Dial Press the Auto Dial key. Enter the 2-digit location Auto Dial number. Press No © to delete

Search for a location Press the Search key continuously until by name to add or delete the location you want appears. Press

Dial number. Press Yes § to add it to the group.

it from the group.

Yes § to add it to the group. Press No © to delete it.

7 After you have completed your selection by pressing Yes §

or No

, the display shows SELECT LOC. again. Continue to add or delete locations from your group. Each group can contain up to a maximum of all of the One Touch and Auto Dial locations available on your OKIFAX.

8 When you are finished programming your group, press the

key. The display shows LOCATION PROGRAM-

No MING.

9 To program another group, go back to Step 3.

If you are finished, press the Select Function key.

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Faxing: Basic Operations

This chapter explains how to load documents for faxing, how to send and receive faxes, how to use the closed network and voice request features, and how your OKIFAX handles power interruptions.

Preparing Documents for Faxing

Use the information in this section to make sure your documents scan and fax easily and clearly.

Guidelines

■ Try to use good quality documents for your fax transmis-

sions. Documents that are typed or written with a black felt-tip pen on white (or light) paper work best.

■ Do not send documents which are not rectangular.

■ Never use documents that have wet or sticky surfaces,

wrinkles, staples, or paper clips. However, your OKIFAX can transmit documents that have been subject to normal wear, such as documents with staple holes, letter folds and minor corner folds.

■ If you are not sure how a document will fax, try making a

copy first: load the document face down and press the Copy key.

■ If your documents are heavily bent, creased or torn, make

a copy on a photocopier and send the copy instead.

Document Size

All documents must have a minimum width of 5.8" (148 mm) and a minimum length of 5" (128 mm). Documents cannot be wider than 8.5" (216 mm) or longer than 14" (356 mm).

Note: Your OKIFAX can be set to accept documents of unlimited length—see your Authorized OKIFAX Dealer..

Multiple Page Documents

Your OKIFAX can scan paper with a basis weight between 13 pounds (50 g/m

) and 28 pounds (105 g/m2).

You can load up to 30 sheets of standard 20-pound (80

) paper, such as photocopier paper. If you use lighter

g/m or heavier paper, you can load up to 15 sheets. For very heavy paper, load and send pages individually.

32 Faxing: Basic Operations

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When loading multiple-page documents, do not load paper thinner than 0.003" (0.08 mm) or thicker than 0.005" (0.13 mm). For single-page documents, do not load paper thinner than 0.002" (0.06 mm) or thicker than 0.006" (0.15 mm).

Loading Documents

To prevent paper jams and problems during operation, stack your documents neatly, aligning their edges, before loading. Do not load documents of different sizes at the same time.

2 Stack your documents neatly, then insert them face down

into the document feeder. Readjust the document guides for a snug fit.

Tip: You can load and prepare to transmit a document while your OKIFAX is still sending or receiving another message, as long as the document feeder is clear. To do this, load the document, select your location and press the Start key. Your document will be sent as a priority when the current communication ends.

1 Adjust the document guides to the width of the paper you

are using.

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3 Your OKIFAX will grip the documents and pull the

bottom page into the machine.

4 To obtain the best possible quality for the type of docu-

ment you are scanning or faxing, use the Yes § key to set the resolution of your document. For most normal documents, the default STD setting works well.

Document Type Resolution Resolution

Normal office documents STD (Standard) 200 X 100 dpi

Documents with small FINE or EX. FINE FINE: 200 X 200 dpi type or other fine details EX.FINE: 200 X 400

Documents with photos PHOTO 200 X 200 dpi or many shades of gray

to Use of Scan

dpi

Faxing: Basic Operations 33

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5 If necessary, use the No © key to adjust the level of contrast

in your document. For most documents, the default NORMAL setting works best.

Document Type Contrast to Use

Documents with normal contrast NORMAL Documents which are too light LIGHT Documents which are too dark DARK

6 Your documents are now ready for faxing or copying.

Sending a Fax to a Single Location

1 Load your documents.

2 Select a location. Refer to the instructions below.

To Dial Using Do This

A One Touch key Press the One Touch key An Auto Dial number Press the Auto Dial key, then enter the

two-digit Auto Dial number on the

The numeric keypad Dial as you would on a normal telephone.

An external telephone Pick up the handset of your external

numeric keypad.

If you make a mistake, press the Yes § key to go back and re-enter the number. Press the Start key when you have finished entering numbers.

telephone and dial the number of the machine you wish to transmit to. If the receiving fax machine is in automatic reception mode, you will hear a highpitched tone. If a person answers the phone, ask them to press the Start key on their machine.

3 If necessary, press the Start key to begin the transmission.

34 Faxing: Basic Operations

The table below explains some of the messages you may see during a typical fax transmission.

Note: By default, One Touch keys and Auto Dial numbers begin transmission automatically, without pressing the Start key. The Auto Start setting lets you change this— see page 54 for details.

Message Explanation

(location) The remote location’s Personal ID, TSI/CSI,

DIALING Your OKIFAX is dialing the number. CALLING The line is ringing. SENDING/XX.X Your OKIFAX is sending the

RESULT = OK The fax was sent successfully. COMMUN. ERROR If the red alarm indicator lights and you see

Location ID or the telephone number you entered will identify the location during transmission.

message. XX.X indicates the transmission speed in bits per second.

this or another error message, a problem occurred during the communication. Try resending the fax. Refer to the chapter on Problem Solving for assistance.

Search Key Dialing

If you are not sure which One Touch key or Auto Dial number contains the location you want to call, use the Search key to look through an alphabetical list of all of the Location IDs programmed into your OKIFAX.

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1 When selecting locations, press the Search key. The display

will show ENTER 1'ST CHAR.

You can redial a number manually at any time by pressing the Redial key.

2 Repeatedly press the Search key to look through the entire

list of locations in alphabetical order, or locate the letter you want on the numeric keypad, and press that key repeatedly to look through Location IDs beginning with that letter.

Real-Time Dialing

Normally, your OKIFAX dials the entire number of the location you have selected at one time. Occasionally, you may need to dial numbers in real time—one digit at a time.

If your OKIFAX is equipped with a handset, you can dial in real time by picking up the handset, or you can press the Hook/Voice Request key.

Redialing

If the line is busy or if there is no answer, your OKIFAX will wait, and then automatically redial the number. The dial parameter settings determine how many times it will redial and how long it will wait between attempts—see page 54 for details.

Also, if your OKIFAX is transmitting from memory and a communication error occurs, it will automatically redial the number and try to resend the fax.

Note: If a power loss occurs, the redial information is lost— see “Power Failures and Memory,” page 38.

Confirming Results

After transmission, press the Copy key once (with no documents loaded) to see the result of your transmission on the display. To print the report, press the Copy key a second time. See the chapter on Reports for more information (page 56).

Stopping a Transmission

To stop a transmission in progress, follow the instructions below.

Press the Stop key twice. The display shows STOPPED.

2 If documents are stuck partway through the document

feeder, you may see a RELOAD DOCUMENT message on the display. Press the Stop key again. Your OKIFAX feeds the document the rest of the way through the document feeder.

Shortcut Fax Number Programming

This convenient feature lets you program a number into your OKIFAX for future use while you’re sending a fax to it. It even finds the first available One Touch key (or Auto Dial number, if all the One Touch keys are programmed) for you to program.

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Use the following procedure:

1 Load the document.

2 Enter the fax number using the numerical keypad.

3 Press the Copy key. The display shows ONE TOUCH

NO.[01]. The number in brackets is the next unprogrammed One Touch key number. If all the One Touch keys are programmed, the display shows AUTO DIAL NO.[01], with the number of the next unprogrammed Auto Dial number.

4 Press Yes § to program the location to the number

shown. Or press Search to cycle through the available unprogrammed keys/numbers, then press Yes § to program to the number you want. Press No © to stop the process.

5 The display reads NO=5551212 [the fax number you

entered] ID=. Press Start, then enter the location ID. This is a descriptive title up to 15 characters long. Refer to the instructions below.

To Do This Use

Enter numbers Numeric keypad (press once)

Enter spaces Space One Touch key

Enter hyphens (-) Hyphen key

Enter alphabetical Locate the character you want on the numeric characters keypad. Press that key repeatedly until the character appears on the display.

Enter a unique Press the 0/Unique key repeatedly until the character character you want appears. The following

Enter two successive Press the No © key to move to the next letters/numbers on character. the same key

Move the cursor to Yes § and No © keys make corrections

characters are available: ! # & ‘ ( ) * + , - . / : ; = ? · ä ß ñ ö ü Æ Å Ø æ å ø.

6 Press Start. The display shows NO=<LOCATION>.

7 Press Start. The display shows PROGRAMMING, then

DIALING, and the OKIFAX dials the number and sends the fax.

Receiving Faxes Manually

If your OKIFAX is set to the manual receive

[TEL] mode, it treats all incoming calls as voice conversations, and does not automatically receive faxes.

Note: You must have a handset connected to the OKIFAX in order to receive faxes manually.

To receive a fax while in manual receive mode:

1 When your telephone or fax machine rings, pick up the

telephone handset connected to it. If a person is on the line, carry on your conversation.

2 If a remote fax machine is on the line, or if a person

wishes to fax you a document after a conversation, press the Start key.

36 Faxing: Basic Operations

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3 When the RECEIVING message appears on the display,

hang up the handset.

4 After you receive the fax, a long beep tells you that the

transmission was successful.

Receiving Faxes in Memory

Note: This section does not apply when the OKIFAX is in

PC Fax mode. In that case, all faxes are automatically stored on the computer's hard drive, regardless of the conditions explained below.

Memory Reception Mode [MEM]

When your OKIFAX is set to Memory Reception mode (see page 37), it receives all messages into its memory without printing them out. MSG. IN MEMORY displays.

■ To print messages stored in the machine, switch to Auto

Receive mode: press the Auto Rec. key repeatedly until AUTO RECEIVE MODE displays. The OKIFAX displays PROGRAMMING for a few seconds, then the stored faxes print.

No Paper Reception

When your OKIFAX runs out of paper, incoming faxes are stored in the machine’s memory. The MSG. IN MEMORY, REPLACE PAPER message appears in the display.

Load more paper. Your OKIFAX automatically prints out any messages in memory as soon as paper is loaded.

Canceling Messages Stored in Memory

It is possible to erase messages received in memory without printing them.

1 After you have followed the instructions to print out

messages stored in memory, the display shows MSG. IN MEMORY, PRINTING.

2 To erase the message instead of printing it, press the Stop

key. The display shows CANCEL?

3 Press the Yes § key to erase the message from your

OKIFAX’s memory.

If there are more messages in memory, you will see MSG. IN MEMORY, PRINTING again.Follow the steps above for each message you want to erase. Keep in mind that there is no way to identify which message you are erasing.

Rejecting Unsolicited Fax Messages—Closed Network Option

The closed network option lets you set your OKIFAX to only transmit faxes to or receive faxes from locations programmed into One Touch keys or Auto Dial numbers. You can also set it to receive faxes only from those programmed locations. This is one way of reducing the number of unsolicited faxes, such as advertisements you receive. To use the closed network function, follow the instructions below.

1 Press the Select Function key.

Faxing: Basic Operations 37

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2 Press the 9/User Program One Touch key. The

display shows 1:FUNC. PROGRAMMING.

3 Press the Yes § key. The display shows

FUNCTION NO. [ ].

■ If you have loaded documents on your OKIFAX’s

document feeder, any dialing or transmission settings will be lost.

■ Redial information is lost.

4 Using the numeric keypad, enter 08. The display

shows 08:CLOSED NETWORK, and the current setting of this function.

5 Press the No © key until the setting you want appears in the

display. Choose RX to limit reception only, T/R to limit both transmission and reception, or OFF for no limitations on transmission or reception.

6 Press the Yes § key to confirm the new setting.

7 Press the Select Function key to finish.

Power Failures and Memory

If power to your OKIFAX is interrupted, the problems listed below will occur.

Note: You can prevent these problems by installing an optional memory expansion board. These have a battery back-up system that protects stored information for at least one hour.

■ Any messages your OKIFAX has scanned into its memory

but not yet transmitted will be lost.

■ Any messages your OKIFAX has received into its memory

but not yet printed will be lost.

38 Faxing: Basic Operations

When power is restored, your OKIFAX prints a power outage report to inform you of the power failure. Use this report to determine which received messages you may have lost, and to determine which transmissions you may have to resend. See the Reports chapter for more information.

Using Voice Request

The voice request feature allows you to have a conversation with a person at a remote fax machine after a fax communication is finished. Either the person sending or receiving the fax can initiate a voice request.

If you are sending a fax, you can answer a voice request only after all pages have been transmitted. If you are receiving a fax, you can answer a voice request after reception of each page.

You will know if the person on the other fax machine has issued a voice request when you hear a warbling tone. If you do not respond in approximately six seconds, the voice request is automatically cancelled.

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Notes:

■

You need to have either the optional handset or an external telephone attached to the OKIFAX in order to use the voice request function.

■ You can use the voice request function only when you

are using the document feeder to send a fax directly to a single location. You cannot use it with memory, delayed, relay, or broadcast faxing.

To Initiate a Voice Request

1 During a fax communication, press the Hook V Request key.

2 When the other party answers your request, your

OKIFAX emits a repetitive warbling sound. The display shows LIFT HANDSET, PRESS VOICE REQUEST.

3 Lift your handset and press the Voice Request key.

Tip: If you press your Voice Request key to initiate a voice re-

quest in TX mode but no one is there to answer, your OKIFAX automatically sends a call back message to the remote site. This message includes a telephone number where you can be reached.

To Answer a Voice Request

Lift the handset and press the Hook V Request key.

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Faxing: Advanced Operations

Sending a Fax at a Later Date and Time

Your can program your OKIFAX up to three days in advance to send documents at a specified date and time.

You can send one delayed fax at a time either from the document feeder or from memory. Refer to the table below to decide which method you want to use.

Delayed TX Features From From and Limitations Feeder Memory

Number of locations One Multiple

Number of delayed faxes One Up to 5 loaded into your OKIFAX at one time

OKIFAX can be used for No Yes other transmissions while a delayed fax is waiting to be sent?

Note: The OKIFAX 5050 sends from the feeder by default. To change the default setting, see “Mem./Feeder SW.”, page 53.

40 Faxing: Advanced Operations

Sending a Delayed Fax from the Document Feeder

1 Load your documents.

2 Press the Select Function key.

3 Press the 1/Delayed TX One Touch key. The display

shows DELAYED TX and today’s date.

4 If the transmission is to occur on the same day, skip to

step 6. Otherwise, press the No

key. The display shows

PRG. START DATE 0-9.

5 Using the numeric keypad, enter the date you wish the

transmission to begin—up to three days in advance.

6 Press the Yes § key. The display shows PRG. START

TIME 0-9.

7 Using the numeric keypad, enter the time you wish the

transmission to begin, in 24-hour format—8:00 08:00; 8:00

PM is 20:00.

AM is

8 Press the Yes § key. The display shows FEEDER TX.

9 Press the Yes § key.

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10 Select a location. Refer to the following instructions.

To Select Using Do This

A One Touch key Press the One Touch key.

An Auto Dial number Press the Auto Dial key, then enter the

A number dialed on Dial as you would on a normal the numeric keypad telephone.

two-digit Auto Dial number on the numeric keypad.

11 Press the Start key. Your OKIFAX begins waiting for the

time and date you have set before feeding the document and sending the fax.

Sending a Delayed Fax From Memory

1 Load your documents.

2 Press the Select Function key.

3 Press the 1/Delayed TX One Touch key. The display

shows DELAYED TX and today’s date.

4 If the transmission is to occur on the same day, skip to

step 6. Otherwise, press the No

key. The display shows

PRG. START DATE 0-9.

5 Using the numeric keypad, enter the date you wish the

transmission to begin—up to three days in advance.

6 Press the Yes § key. The display shows PRG. START

TIME 0-9.

7 Using the numeric keypad, enter the time you wish

the transmission to begin, in 24-hour format—8:00

is 08:00; 8:00 PM is 20:00.

8 Press the Yes § key. The display shows FEEDER TX.

9 Press the No

key.

10 Select a location. Refer to the instructions below.

To Select Using Do This

A One Touch key Press the One Touch key.

An Auto Dial number Press the Auto Dial key, then enter the

A number dialed on Dial as you would on a normal telephone. the numeric keypad

A group Using the numeric keypad, press the #

two-digit Auto Dial number on the numeric keypad.

key, then enter the number of the group you want to use.

11 Press the Yes § key to confirm your selection. The

display shows SELECT LOCATION(S).

12 Repeat Steps 11 and 12 as often as necessary to

continue selecting locations.

13 When you are finished selecting locations, press the

key at the SELECT LOCATION(S) message.

14 If you have selected multiple locations, your OKIFAX

asks if you want to confirm your selections with a printed report before proceeding. If you do, press the

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Yes § key. After the report is printed, the display shows BEGIN SCANNING? If you want to make corrections, press the No

key and go back to Step

9. To remove a location, select the location in the

same way, but press the No

key to delete it from

your transmission.

15 When all of your selections are correct, press the

Start key. Your OKIFAX scans the documents into memory and waits until the time and date you have set before sending the fax. When scanning is completed, your OKIFAX is available for other transmission operations.

Canceling a Delayed Transmission

1 Press the Stop key. The display shows COMMUNI-

CATION CANCEL.

2 Press the Yes § key. The display shows the Loca-

tion ID of the delayed transmission currently loaded in your OKIFAX.

3 Press the Yes § key.

4 If the delayed transmission was a feeder transmis-

sion, press the Stop key again to remove the document from the document feeder.

Sending a Fax to Multiple Locations (Broadcasting)

1 Load your documents.

2 Press the Select Function key.

42 Faxing: Advanced Operations

3 Press the 2/Broadcast ↔ Feeder TX One Touch key.

The display shows BROADCAST/MEMORY TX.

4 Select a location. Refer to the instructions below.

To Select Using Do This

A One Touch key Press the One Touch key. (On the

An Auto Dial number Press the Auto Dial key, then enter the two-digit Auto Dial number on the

A group Using the numeric keypad, press the # key, then enter the number of the group you want to use.

A number dialed on Dial as you would on a normal telephone. the numeric keypad

OKIFAX 5600, lift the main One Touch keypad to access One Touch keys 16–30.)

numeric keypad.

5 Press the Yes § key to confirm your selection.

6 Repeat Steps 4 and 5 as often as necessary to continue

selecting locations.

7 When you are finished selecting locations, press the No

key at the SELECT LOCATION(S) message.

8 If you have selected multiple locations, your OKIFAX

asks if you want to confirm your selections with a printed report before proceeding. If you do, press the Yes § key. After the report is printed, the display shows BEGIN SCANNING? If you want to make corrections, press the

key and go back to Step 4. To remove a location,

No select the location in the same way, but press the No

key to delete it from your transmission.

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9 When all of your selections are correct, press the

Start key. Your OKIFAX scans the documents into memory and begins transmitting the message.

Sending a Confidential Fax

Fax machines are often placed in public places where everyone can look through the received faxes. If you are communicating with another Okidata fax-capable unit, you can use the confidential fax feature. The receiving machine will store the message in a confidential mailbox (in its memory) and will not print it until a password is entered. This is an exclusive Okidata feature; you cannot use it with another manufacturer’s fax machines.

Note: To send a confidential fax, you must know in advance the mailbox the message should be sent to. Ask the person who will receive the fax to tell you their mailbox number.

1 Load your documents.

2 Press the Select Function key.

3 Press the 3/Confidential TX One Touch key. The

display prompts you to enter the number of a confidential mailbox on the receiving fax machine.

4 Using the numeric keypad, enter the number of

the confidential mailbox you are transmitting to.

5 Press the Yes §

key to confirm your entry. The

display shows SELECT LOCATION.

6 Select a location. Refer to the instructions below.

To Select Using Do This

A One Touch key Press the One Touch key.

An Auto Dial number

pad.

A number dialed on Dial as you would on a normal telephone. the numeric keypad

Press the Auto Dial key, then enter the two-

digit Auto Dial number on the numeric key-

7 Press the Start key. Your OKIFAX begins sending the fax.

Receiving Confidential Faxes

If you need to receive a fax that should not be seen by anyone else, have the person send the message from another Okidata fax-capable unit as a confidential fax.

In order to do this, you must first set up a confidential mailbox, as explained below. Then, give your mailbox number to the person sending the message.

An incoming confidential fax is stored unprinted in memory until you enter the password.

Creating a Confidentail Mailbox

The OKIFAX 5050 can have 8 confidential mailboxes.

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Faxing: Advanced Operations 43

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1 Press the Select Function key.

2 Press the 9/User Program One Touch key. The

display shows 1: FUNC. PROGRAMMING.

3 Press 5 on the numeric keypad. The display shows

5:MAIL PASSWORD PRG.

4 Press the Yes § key. The display shows MAILBOX NO. [

5 Using the numeric keypad, enter the number of the

mailbox you want to use. You can use any number from 1 to 8.

6 Using the numeric keypad, enter the 4-digit password you

want to use with your mailbox.

7 Press the Yes § key to confirm your entry.

8 OKIFAX then asks you to enter another mailbox

number. To continue programming mailboxes, go back to step 5. When you are finished, press the Select Function key.

Changing Your Password or Closing a Mailbox

If you want to change the password of an existing mailbox or if you want to delete one, follow the instructions below—remember that a mailbox must be empty before you can modify or delete it.

1 Press the Select Function key.

2 Press the 9/User Program One Touch key. The

display shows 1:FUNC. PROGRAMMING.

44 Faxing: Advanced Operations

3 Press 5 on the numeric keypad. The display shows

5:MAIL PASSWORD PRG.

4 Press the Yes § key. The display shows MAIL BOX NO.

[ ].

5 Using the numeric keypad, enter the number of the the

mailbox you want to modify or delete.

The display shows PRG. PASSWORD.

Note: If ILLEGAL OPERATION displays, the mailbox you have selected contains one or more messages. You must print out any messages in the mailbox before you change its password.

6 Using the numeric keypad, enter the 4-digit password

currently used with that mailbox.

7 Press the No © key. The display shows PRG. PASS-

WORD again.

8 To create a new password, enter a new 4-digit number on

the numeric keypad. To close a mailbox, press the Space One Touch key.

9 Pesss the Yes § key to accept the new password or close

the mailbox.

10 Your fax machine will ask you to enter another mailbox

number. To continue programming mailboxes, go back to Step 5. If you are finished programming, press the Select Function key.

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Printing a Confidential Message

Relay Broadcasting

Each time your OKIFAX receives a confidential message, it automatically prints a confidential reception report that tells you which mailbox number received the message.

To print a received confidential fax:

1 Press the Select Function key.

2 Press the 10/Message Print from Memory One Touch

key. The display shows PRINT MEMORY MSG.?

3 Press the No © key. The display shows PRINT CONF.

RX MSG.

4 Press the Yes § key. The display shows MAIL BOX NO. [

5 Using the numeric keypad, enter the number of the mail

box you want to print from. The display shows PRG. PASSWORD [ ].

Note:Note:

Note: If no message is stored in that mail box, the display

Note:Note:

shows NO DATA IN MEMORY.

6 Using the numeric keypad, enter the 4-digit password for

th email box you want to print from.

7 Press the Yes § key. The message prints.

TipTip

Tip: If you want to clear the mailbox without waiting for

TipTip

printing, press the Stop key at this point. The display changes to CANCEL. Press the Yes § key to clear the mail box.

Relay broadcasting allows one unit

to send a document to another

capable unit

, which then re-sends (broadcasts) the

Okidata fax-capable

Okidata fax-

document to a number of other locations. This is useful, for example, if you are sending a fax to a number of locations in another area code: you only need to send one transmission long distance, and it can then be broadcast at local rates.

Note: This is different from group faxing, where a fax is sent to a preprogrammed group of locations directly from the OKIFAX.

Two different

Okidata fax-capable units

are involved in transmitting a relay broadcast: the relay initiating station and the relay key station, or hub.

Note: At this writing, the OKIFAX 2600 is the only Okidata fax machine that can function as a relay key station.

Relay Initiating Station

Your OKIFAX 5050 can act as the relay initiating station, which starts the relay broadcast by sending the original documents. Before you can program your OKIFAX to initiate a relay broadcast, you will need to obtain the following information from the operator of the capable unit

you intend to use as a relay key station:

Okidata fax-

Relay Password: This is the 4-digit relay key word that is programmed into the relay key station.

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Page 58

Relay Group Numbers: These 2-digit numbers are the numbers of groups of locations programmed into the relay key station.

Relay Key Station

The relay key station is the

Okidata fax-capable unit which receives the original fax message and then automatically relays or broadcasts the message to other remote fax machines.

For this feature to be available, the relay key station must be an OKIFAX 2600.

Relay Broadcast Report

After the relay broadcast is completed, it is possible for the relay key station to send a fax back to your OKIFAX confirming the success of the relay broadcast. For this function to work, your OKIFAX’s own telephone number must be programmed into Auto Dial number 64.

Be sure to program the number in the format the relay key station uses for dialing, including access digit, if any, etc.

Initiating a Relay Broadcast

1 Load your documents.

2 Press the Select Function key.

3 Press the 4/Relay Initiate TX One Touch key.

a.) The first time you use this feature, the display

shows:

RELAY PASSWORD ENTER [ ]

- Using the numeric keypad, enter the 4-digit relay password.

b.) If you have already used this feature, the display shows:

RELAY PASSWORD [XXXX]

where XXXX is the last password you used.

- If the password is correct, go to step 4.

- If you want to use a different password, press the No key, then use the numeric keypad to enter the password for the relay key station you want to use.

4 Press the Yes § key.

a.) The first time you use this feature, the display reads:

REMOTE LIST NO. [ ] ENTER 01-99

- Using the numerical keypad, enter the 2-digit relay group number for the group you want to fax to.

b.) If you have already used this feature, the display shows:

REMOTE LIST NO. [XX]

where XX is the last list number you entered.

- If the list number is correct, go to step 5.

- If you want to fax to a different list, press the No key. Then use the numeric keypad to enter the number of the list you want to use.

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Page 59

5 Press the Yes § key. The display shows SELECT

LOCATION.

6 Select the location of the relay key station.

Refer to the instructions below.

To Select Using Do This

A One Touch key Press the One Touch key.

An Auto Dial number Press the Auto Dial key, then enter the

A number dialed on Dial as you would on a normal telephone. the numeric keypad

two-digit Auto Dial number on the numeric keypad.

7 Press the Start key. Your OKIFAX begins to connect to the

relay key station and transmit the fax to be relayed to the selected group.

Polling

Normally, when you send faxes, you load documents, select a location, and then press the Start key to begin transmission.

Sometimes it is more useful to load your documents on your OKIFAX and set it to wait for the receiving fax machine to call and collect them. This is known as setting your OKIFAX to be polled, or setting it for polling transmission. Calling a remote fax machine to receive documents someone else has loaded is known as polling or polling reception.

Notes:

■ Plan polling arrangements with the other party in

advance, so that everyone is aware of when documents will be available.

■ Keep in mind that documents waiting to be polled stay

in the document feeder until they have been removed— you won’t be able to use the document feeder for other purposes until polling is completed.

Setting Your OKIFAX to be Polled

1 Load your documents.

2 Press the Select Function key.

3 Press the 5/Polling One Touch Key. The display shows

WAITING TO BE POLLED.

To Cancel Polling

1 Press Stop. The display reads COMMUNICATION

CANCEL.

2 Press the Yes § key. The display reads Cancel, then

MSG CONFIRMATION PRINTING. When the message confirmation report prints, the display reads SELECT LOCATION. Press Stop to remove documents.

Polling Documents from Other Fax Machines

1 With no documents loaded, press the Select Function

key.

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2 Press the 5/Polling One Touch key. The display shows

POLLING RX, SELECT LOCATION.

3 Select a location. Refer to the instructions below.

To Select Using Do This

A One Touch key Press the One Touch key.

An Auto Dial number Press the Auto Dial key, then enter the

two-digit Auto Dial number on the numeric keypad.

A number dialed on Dial as you would on a normal telephone. the numeric keypad

4 Press the Start key. Your OKIFAX begins polling the remote

fax machine.

What You Can Do While Sending a Fax

After your OKIFAX has finished scanning a document into memory—and while it is transmitting from memory—you can:

n Load another document and prepare it for transmission.

You can continue to load documents as long as memory is available in your OKIFAX. When the first transmission is complete, the next fax will automatically be sent.

n Make copies.

What You Can Do While Receiving a Fax

While your OKIFAX is receiving a fax, you can:

Dual Access

Your OKIFAX’s dual access feature allows you to load and prepare to transmit a document while your fax machine is receiving or sending another fax from memory. This feature increases your productivity and reduces the time you spend waiting for operations to finish.

Once you have loaded a document and the display shows SELECT LOCATION, your OKIFAX is ready for you to prepare the next transmission.

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n Load another document and prepare it for transmission.

You can continue to load documents as long as memory is available in your OKIFAX. When the fax has been received, the faxes you have loaded will automatically be sent.

n Continue to receive faxes while earlier received mes-

sages are printing, if your OKIFAX is set to receive faxes into memory.

What You Can Do While Making Copies

While your OKIFAX is making copies, you can:

n Continue to receive faxes while copies are printing, if your

OKIFAX is set to receive faxes into memory.

Page 61

Customizing OKIFAX 5050

Customizing Fax Features and Operations

Many of your OKIFAX 5050’s features and functions have settings which can be changed to customize its operation. The user functions control a broad range of features, such as when certain reports print, and how the OKIFAX responds to incoming calls. The dial parameters control how the OKIFAX dials fax numbers; in most cases, the settings are determined by the type of phone service you have.

Viewing Your Current Settings

The configuration report lists the current settings of all user functions, among other things—see page 58 for details.

To print a configuration report:

1 Press the Select Function key.

2 Press the 6/Report Print One Touch key.

The display shows 1:ACTIVITY REPORT.

3 Using the numeric keypad, press 4.

The display shows 4:CONFIGURATION.

4 Press the Yes §

key. The report prints.

User Function Settings

User function settings allow you to customize the general operation of your OKIFAX. Refer to the following User Function Settings List to determine which settings you may need to change, then refer to Changing Your User Function Settings (page 53) to make the change.

User Function Settings List

01 MCF(SINGLE-LOC.): This function automatically prints a

Message Confirmation Report after each single-location transmission or polling transmission. The report provides information about the transmission—see page 56 for details. Available settings are ON and OFF (default).

0 2 MCF(MULTI-LOC.): This function automatically prints a Message Confirmation Report after each multiple-location transmission. The report provides information about the transmission—see page 56 for details. Available settings are ON(default) and OFF.

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0 3 ERR REPORT(MCF): This function automatically prints a Message Confirmation Report each time an error occurs during a transmission or polling transmission operation. The report provides information about the transmission—see page 56 for details. Available settings are ON (default) and OFF.

0 4 IMAGE IN MCF: When a message confirmation of a memory transmission is printed, this function adds a portion of the first page of the document that was sent. This feature makes it easier to identify a fax, but it may present security problems if you are sending sensitive documents. Available settings are ON (default) and OFF.

0 5 SENDER ID: This function controls the printing of your OKIFAX’s Sender ID on the faxes you send. See page 21 for details. When turned on, the Sender ID will be printed on each page slightly outside the image area of your document. The default setting is ON.

Note: In order to meet FCC requirements, you must have this feature set to ON and have a valid Sender ID programmed in your OKIFAX.

0 6 MONITOR VOLUME: This function sets the volume for telephone line monitoring during dialing. Available settings are LOW (default), HIGH, and OFF.

0 7 BUZZER VOLUME: This function sets the volume of the various tones your OKIFAX emits during operation. Available settings are LOW, MIDDLE (default), and HIGH.

0 8 CLOSED NETWORK: This function allows you to pro- gram your OKIFAX to refuse to communicate with locations whose telephone numbers have not been programmed into your One Touch keys or Auto Dial locations. Using this function, you can set up a closed network of fax machines—see page 37 for details. If you do not want your OKIFAX to transmit faxes to or receive faxes from locations outside your network, select T/R. If you only want your OKIFAX to refuse to receive faxes from outside your network, select RX. Available settings are OFF (default), T/R, and RX.

0 9 TX MODE DEFAULT: Your OKIFAX is set for the STD (standard) resolution setting and the NORMAL contrast setting. If you consistently send faxes that require some other combination of transmission modes, use this function setting to change the default modes. While you are programming, the new default combinations appear on

the lights above the Yes § and the No

keys. The de-

fault is STD/NORMAL.

10 T/F TIMER PROG.: When set to the telephone/fax an- swering mode, your OKIFAX automatically distinguishes between incoming voice and fax calls. If the incoming call is a voice call, OKIFAX rings to tell you to pick up the handset. If you do not answer, OKIFAX automatically switches back to facsimile mode to allow the calling party to send a fax. The T/F TIMER function controls how long it waits before switching back to fax mode. Available settings are 20 SECONDS or 35 SECONDS (default).

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1 1 RING RESPONSE:

This function controls how long your OKIFAX waits before answering an incoming telephone call. The available settings are 1 RING (default), 5 SECONDS, 10 SECONDS, 15 SECONDS, or 20 SECONDS.

Note: At the default 1-ring setting, your OKIFAX answers calls immediately, and you will not hear any ring. If you need to hear the ring, change to one of the other settings.

12 DISTINCTIVE RING: Distinctive ringing is a service offered by

some telephone carriers. It lets you have different numbers on one line, each with its own distinctive ring. You can then use one number exclusively as a fax number without the expense of a second line. (Your local telephone carrier can provide you with more information about this service, which usually has an additional charge.) To use this function, refer to Setting Your Fax Machine’s Ring Pattern below. Available settings are OFF (default) and ON.

Notes:Notes:

Notes:

Notes:Notes:

■ You must have your local telephone carrier’s

Distinctive Ring service.

■ Your OKIFAX must be in FAX or PC answer mode, and

the PBX dial parameter must be set to OFF. Other modes– TEL, TEL/FAX, or TAD–will override Distinctive Ring.

■ This feature may not work properly if you have a

telephone other than a genuine Okidata optional handset connected to your OKIFAX.

Setting Distinctive Ring

To set up your OKIFAX to recognize another ring pattern:

1 Press the Select Function key.

2 Press the 9/User Program One Touch key.

The display shows 1:FUNC. PROGRAMMING.

3 Press the Yes § key. The display shows

FUNCTION NO. [ ].

4 Using the numeric keypad, enter 12. The display shows DISTINCTIVE RING, OFF.

5 Press the No

key two times. The display changes

DISTINCTIVE RING, SET.

6 Press the Yes § key. The display changes to SETUP FAX RING

CALL FAX NUMBER NOW.

7 Using a separate telephone line, dial the number assigned to the OKIFAX within 90 seconds—if you don’t have access to a second line, have someone else make the call for you. When your OKIFAX begins to ring, it automatically detects and remembers its assigned ring pattern. Be sure to let it ring until either RESULT=OK or RESULT=NG displays. When the OKIFAX has sucessfully finished programming its ring pattern, the display shows RESULT=OK.

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Page 64

Note: Occasionally, your OKIFAX may not be able to

detect its ring pattern on the first try. If this happens, the display shows RESULT=NG. Follow the instructions again from Step 6.

8 Press the Yes § key to confirm your selection.

9 Press the Select Function key to finish.

13 1'ST PAPER SIZE: This function allows you to specify

the size of paper you are using in the paper tray. Available settings are LETTER (default), A4, LEGAL 13, and LEGAL 14.

14 Not used.

15 USER LANGUAGE: This function allows you to switch

between the two languages programmed into your OKIFAX. Available settings are ENG. (English, the default) and SPA. (Spanish), FRE. (French), or POR. (Portuguese), depending on where you purchased your OKIFAX.

16 INCOMING RING: This function controls the telephone ringing sound your OKIFAX makes when a call comes in. When set to off, it does not ring during incoming calls. The available settings are:

■ ON (default): Only rings when set to Manual

Receive [TEL] mode or when the RING RESPONSE function is set to 5, 10, or 20 seconds.

■ OFF: Does not ring when a call comes in.

■ DRC (distinctive ring cancel): Rings for each

incoming call with the same tone, even if you have set function setting 12, DISCTINCTIVE RING to on.

17 REMOTE RECEIVE: This function lets you use an attached phone to tell your OKIFAX to switch from telephone to fax mode so it can receive an incoming fax. Use the keypad of an external telephone to enter the remote receive number you have programmed into your OKIFAX.

In addition, if your OKIFAX is in TAD mode (see page

20), a caller can enter the programmed remote receive number after leaving a voice message; this enables the OKIFAX to receive a fax from the caller.

Available settings are OFF (default), 00, 11, 22, 33, 44, 55, 66, 77, 88, 99, **, and ##.

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18 MEM./FEEDER SW.: This function controls how OKIFAX normally transmits fax messages: by scanning the document into memory first, or by transmitting directly from the document feeder. Available settings are FEEDER (default) and MEMORY.

Note: If you are using the MEMORY setting and you send a large number of faxes in one session, you may encounter a MEM OVERFLOW error message. If this occurs often, you can correct the problem either by adding an optional memory upgrade or by changing to the FEEDER setting.

2 0 ECM FUNCTION: The error correction mode function may help your OKIFAX improve communication in areas where telephone line conditions are marginal. See the Troubleshooting section of this Handbook for other suggestions if you have communication problems. Available settings are ON (default) and OFF.

2 1 REMOTE DIAGNOSIS: The remote diagnostics feature al- lows a service person remotely to dial and service your OKIFAX. Available settings are ON and OFF (default).

22 Not used.

23 ONE TOUCH PARAM: This function allows you to acti-

vate the Echo Protection feature for a specific One Touch key, without changing the normal settings. Echo Protection can improve communication with a

location in a noisy telephone area. For instructions on changing One Touch Parameters settings for a One Touch key, see page 28.

Changing Your User Function Settings

1 Press the Select Function key.

2 Press the 9/User Program One Touch key.

The display shows 1:FUNC. PROGRAMMING.

3 Press the Yes § key. The display shows FUNCTION

NO. [ ].

4 Using the numeric keypad, enter the 2-digit number of

the function you want to change. The display shows the name of the selected function.

5 Repeatedly press the No

key until the setting you want

appears in the display.

Note: If you are changing the TX MODE DEFAULT settings, the new settings appear on the lights above the Yes § and the No © keys

6 Press the Yes § key to confirm your selection. The

name of the next function setting appears in the display.

7 Press the Select Function key to finish.

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Dial Parameter Settings

These functions allow you to control the way your OKIFAX dials telephone numbers. Refer to the Dial Parameter Settings List below to determine which settings you may need to change, then refer to Changing Your Dial Parameter Settings (page 55) to make the change.

Dial Parameter Settings List

REDIAL TRIES: This function controls how many times your

OKIFAX automatically redials a number that is busy or does not answer. Available settings are from 0 to 10 tries. Default: 3 tries.

REDIAL INTERVAL: This function controls how long your OKIFAX waits between each automatic redial attempt. Available settings are from 1 to 6 minutes. Default: 3 minutes.

DIAL TONE DETECT:

This function allows your OKIFAX to wait for and detect a dial tone before proceeding with dialing. Available settings are ON and OFF.

Default: OFF.

BUSY TONE DETECT: This function allows your OKIFAX to detect a busy tone when sending a fax. Available settings are ON and OFF. Default: ON.

MF(TONE)/DP (PULSE): This function sets the dialing method. Use the MF setting for Touch-Tone dialing, or the DP setting for pulse dialing. Default: MF (TONE).

PBX LINE: Turn this function on if your OKIFAX is connected to a PBX (Private Branch Exchange—a phone system used to route internal calls). Once this function has been turned on and the access digit function has been programmed using the Dial Prefix parameter (below), your OKIFAX recognizes the access digit you use in your PBX to get an outside line.See the Dial Prefix function below for mor information. Available settings are ON and OFF. Default: OFF. See “Connecting to a PBX,” page 23, for instructions on changing this setting.

AUTO START: When this function is turned on, your OKIFAX automatically dials as soon as you press a One Touch key or enter an Auto Dial code—you do not have to press Start. Available settings are ON and OFF. Default: ON.

DIAL PREFIX: If your OKIFAX is connected to a PBX, use this function to specify the access digit used to obtain an outside line from your PBX. You can enter a number with up to four digits. When this parameter is programmed, the OKIFAX recognizes the access digit when you enter a number and automatically pauses for an outside line before dialing the rest of the number. See “Connecting to a PBX,” page 23, for instructions on changing this setting. Available settings are ON and OFF. Default: OFF.

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Changing Your Dial Parameter Settings

1 Press the Select Function key.

2 Press the 9/User Program One Touch key.

3 On the numeric keypad, press 2. The display shows

2:DIAL PARAMETER.

4 Press the Yes § key until the display shows the dial

parameter you want to change.

5 Repeatedly press the No

key until the setting you want

appears in the display.

6 Press the Yes § key to confirm your selection. The name

of the next dial parameter setting appears in the display.

7 Press the Select Function key to finish.

Service Function Settings

In many cases, service function settings greatly change the way your OKIFAX operates. To change any of these settings, contact your Authorized OKIFAX Dealer.

Service Function Settings List

LONG DOC. TX: Normally OKIFAX does not scan

documents longer than 14 inches (360 mm). When this function is on, your OKIFAX can scan and transmit documents of any length for up to one hour.

MDY/DMY: This function specifies how OKIFFAX displays and prints the date: month/day/year or day/month/year.

TIME/DATE PRINT: This function specifies how the time and date are printed on the fax messages you transmit. Available settings are: do not print date and time, print date and time at the top of the first page only, and print date and time at the top of every page.

TSI PRINT: When this function is on, the phone number of the sending fax machine prints at the top of each page of the message.

NO TONER MEM.RX: When this function is on, your OKIFAX automatically receives messages in memory when it is low on toner.

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Fax Reports

Understanding Reports

Your OKIFAX 5050 provides a variety of useful reports which help you understand its current settings, programming and operations.

Message Confirmation Report (MCF)

This report provides information about your last singlelocation fax transmission or polling transmission. Information in this report includes:

■ The date of the communication.

■ The total amount of time spent Sending or Receiving (S,

R-TIME).

■ The Location ID or telephone number of the fax machine

you were communicating with (DISTANT STATION ID).

■ Service codes. Be sure to report these diagnostic codes if

you contact your Authorized Service Dealer about communication problems.

■ If the fax was transmitted from memory (not directly

from the feeder), a portion of the first page prints after the report (unless User Function 4, Image in MCF, is set to OFF—see page 50).

Printing a Message Confirmation Report Manually

You can set your OKIFAX to print a message confirmation report after every transmission (see page 49), but it may be more convenient to print a report only when you want to.

After transmission, press the Copy key once (with no documents loaded) to see a report confirming your transmission on the display. To print the report, press the Copy key a second time.

■ The communication mode used.

■ The number of pages sent or received.

■ The result of the communication—see the end of this

chapter for a list of result codes and their meanings.

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Broadcast Entry Report

Each time you program a multiple-location transmission (broadcast), your OKIFAX gives you the option of printing this report to confirm your entries. Information in this report includes:

Page 69

■ The Location ID of the One Touch keys and Auto Dial

codes you have selected.

■ Telephone numbers you have entered using the numeric

keypad.

Confidential Reception Report

This report prints automatically each time your OKIFAX receives a confidential message into a mail box. Information in this report includes:

■ The date the message was received.

■ The total amount of time spent Sending or Receiving (S,

R-TIME).

■ The Location ID or telephone number of the fax machine

you were communicating with (DISTANT STATION ID).

■ The number of the mail box that received the message.

■ The number of pages received.

■ The result of the communication.

■ Service codes. Be sure to report these diagnostic codes if

you contact your Authorized OKIFAX Dealer about communication problems.

Printing Reports

The four reports described in this section—Activity Report, Broadcast Confirmation Report, Phone Directory, and Configuration Report—are printed using the 6/ Report Print One Touch key.

To print a report:

1 Press the Select Function key.

2 Press the 6/Report Print One Touch key. The display

shows 1:ACTIVITY REPORT. If you want to print an activity report, skip to step 4.

3 Press the No

key repeatedly until the report you want

to print appears on the display.

4 Press the Yes § key. The report prints.

Activity Report

The activity report provides a record of your OKIFAX’s communications. Information provided on this report includes:

■ The total amount of time spent sending faxes (“Calling”)

and the total amount of time spent receiving faxes (“Called”).

■ The date, time and duration (S, R-TIME) of each

transmission or reception.

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■ The name or telephone number of the fax machine you

were communicating with (DISTANT STATION ID). If you were sending a fax, the telephone number or the Location ID is printed. If you were receiving a fax, the remote fax machine’s Personal ID or its telephone number is printed.

■ The communication mode used for each transmission or

reception.

■ The number of pages sent or received.

■ The result of each communication.

■ Service codes. Be sure to report these diagnostic codes if

you contact your Authorized OKIFAX Dealer about communication problems.

Note: This report does not list messages that were received without errors.

Broadcast Confirmation Report (MCF)

Use this report to confirm the results of a multiple-location transmission (broadcast). Information provided on this report includes:

■ The date and time at which the broadcast started.

■ The total amount of time used to complete the broad-

cast.

■ For each location, the Location ID, the number of pages

sent and the result of the communication.

Phone Directory

This report provides a complete listing of all of the telephone numbers programmed into your OKIFAX’s One Touch keys, Auto Dial codes and groups. The information includes:

■ The Location ID and main fax number for each One

Touch key and Auto Dial code.

■ The alternate number (OR) for each One Touch key.

■ The One Touch Parameter settings for each One Touch

key (PRM. ECHO).

■ A listing of all of the One Touch keys and Auto Dial

codes included in each group.

Configuration Report

The configuration report provides a list of the current operational settings of your OKIFAX. The information includes:

■ The current settings of all user functions (except for One

Touch Parameter settings, which appear in the telephone directory).

■ The Sender ID (ID=), TSI/CSI (TEL NO.), and call back

number currently programmed into your OKIFAX.

■ Current dial parameter settings.

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Page 71

Power Outage Report

Codes Used in Reports

Certain information stored in your OKIFAX is lost if power is interrupted under these circumstances:

■ If there is no optional memory expansion board

installed.

■ If there is optional memory installed, but power has been

interrupted for more than one hour.

In these cases, any documents stored in the OKIFAX’s memory are erased.

If this happens, a report automatically prints listing all messages lost because of the power outage. It includes all faxes received into memory but not printed—most commonly faxes in confidential mail boxes and faxes not printed because there was no paper in the machine—the date and time they were received, and Sender ID. It also lists faxes in memory waiting to be sent, when they were scheduled to be sent, and the intended recipient.

The information in this report can help you identify and reconstruct any documents that were lost.

Result Codes

Result codes indicate the results of communications.

Code Description

BUSY The other machine’s line was busy or there was no answer.

A message was erased after being held in memory for 10 days

CANCL

COMP. A multiple-location transmission was completed.

COVER The cover was opened during the communication.

NO The transmission or reception failed.

OK The communication was completed successfully.

PUNIT This error code indicates a problem with the printing unit.

Contact service—page 78.

R_JAM A paper jam occurred in your OKIFAX while it was receiving

a fax, and it was unable to receive the entire message in memory.

S_JAM A document jam occurred.

STOP

The Stop key was pressed, ending the communication session.

Communication Codes

Communication codes indicate the communication mode used for a communication.

Code Description

B.C. Multiple-location transmission (broadcast).

BOX Reception into a personal mail box.

CALLING A communication initiated by your OKIFAX

CALLED A communication initiated by a remote fax machine.

Faxing: Reports 59

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Page 72

Problem Solving

Clearing a Document Jam

When a document jams while being faxed or scanned, your OKIFAX beeps, the red Alarm indicator lights, and DOCUMENT JAM appears in the display. If the jammed document looks as if it is positioned straight in your feeder, press the Stop key to try to feed the document the rest of the way through the feeder. If this fails, follow the instructions below.

1 Grasp the control panel. Pull it up until it releases. Swing

the control panel up and out of the way.

60 Problem Solving

2 Pull out the jammed document.

3 Push the control panel back down until it locks.

Clearing a Paper Jam

If the Alarm indicator lights and your OKIFAX displays PAPER JAM or NO PAPER when the paper tray still contains paper, there may be one or more sheets of paper jammed in the machine. If you are out of paper, follow the Loading Paper instructions on page 18. To clear a paper jam, follow the instructions below.

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Page 73

Notes:

■ If you experience paper jams often, the type of paper

you are using may be the problem. For best results, select paper developed specifically for photocopying or laser printing. Be sure to fan the paper before loading it into your paper tray.

■ Make sure the 1'ST PAPER SIZE user function is set for

the size paper you are using.

1 Lift the document table and swing it out of the way.

SELECT FUNCTION

AUTO REC

DEF

ABC

JKL

GHI

TUV

PRS

OQZ

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

PHOTO

WXY

2 Push the buttons on the side of the copy stacker until you

hear a click. Lift the copy stacker up.

SELECT FUNCTION

AUTO REC

DEF

ABC

JKL

GHI

TUV

PRS

OQZ

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

PHOTO

WXY

3 Lift the image drum cartridge out and set it aside.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

PUSH

Warning: Never expose the image drum unit to light for more than 5 minutes. Never expose the image drum unit to direct sunlight. Never touch the surface of the green drum inside the image drum unit.

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Problem Solving 61

Page 74

4 Pull out any paper you see jammed inside the machine.

INE

RMAL

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK

V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

7 Make sure the paper stop in the tray is properly adjusted: not

too loose, not too tight.

5 Pull out the paper tray. If any paper in the tray is damaged,

8 Slide the paper tray all the way back into the OKIFAX.

remove and replace it.

9 Place the image drum unit back into your OKIFAX. To make

sure that the image drum is positioned corrctly, press down

6 Push the paper down until it is under the plastic tabs.

firmly on both of the locations on the drum marked “PUSH.”

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

PUSH

62 Problem Solving

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Page 75

10 Close the copy stacker and push down until you hear a click.

Be sure both sides are latched.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

Printing a Cleaning Page

If you notice repeating marks or imperfections on your printouts, try printing a cleaning page.

The cleaning page process

■ Removes residual impurities from printing surfaces.

■ Reduces problems such as repeating marks, blotching, and

shading.

11 Close the document table.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

Note: If you cannot remove jammed paper using the procedure above and most of the jammed sheet has emerged from the machine, use the following method. You will probably need someone to help you.

■ Open the document stacker and copy stacker (steps 1

and 2 above).

■ Reach between the two stackers and push back the

blue output guide while pulling the paper out. Do not force the paper: you could damage the mechanism or leave paper fragments in it.

Of5050hw.pm6 4/15/98, 9:36 AM63

To print a cleaning page:

1 Make sure there are no messages in memory.

2 Press the Select Function key.

3 Press the 10/Message Print from Memory key.

4 Press the Yes § key. The cleaning page prints.

Replacing the Toner Cartridge

The number of pages you can print with one toner cartridge varies depending on the type of documents you usually receive or copy. A toner cartridge will print about 2,000 lettersize pages at a typical print coverage of 4% (equivalent of CCITT No. 1 test chart).

Note: The first toner cartridge in your new OKIFAX has to fill the drum reservoir and saturate the developing roller with toner. For this reason, it will need to be replaced sooner than subsequent cartridges—after about 1,000 pages.

Problem Solving 63

Page 76

If your OKIFAX displays “TONER LOW” or “REPLACE

ABC

DEF

GHI

JKL

PRS

TUV

WXY

OQZ

AUTO REC

AUTO DIAL

HYPHEN

REDIAL

COPY

HOOK V. REQUEST

PHOTO

EX FINE

FINE

STD

LIGHT

NORMAL

DARK

ALARM

STOP

START

TONER CART.,” replace the toner cartridge with a new one soon. If print density is high enough, you can continue to to use the toner cartridge without replacing it until print quality becomes unacceptable. Keep in mind that if you don’t the cartridge soon, there is a risk that a fax will be unreadable when it prints using an empty cartridge.

If the print density becomes low even before your OKIFAX displays

“TONER LOW”

or “REPLACE TONER CART.,” gently wipe the lens surface of the LED array (see Step 8). If the print density does not improve, replace the toner cartridge.

Warning: Be careful when handling the toner cartridge. Do not let toner spill on your clothing or other porous materials. Use cold water to clean up spilled toner; hot water causes the stain to set.

1 Lift the document table into an upright position.

replace

2 Push in the cover release buttons on the side of the copy

stacker until you hear a click. Lift the copy stacker.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

3 Pull the blue lever on the old toner cartridge all the way

toward you. Carefully pull the old toner cartridge out of the image drum unit. Dispose of it in the plastic bag you received with your new cartridge

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

4 Remove the new toner cartridge from its package and gently

shake it from side to side to distribute the toner. Then carefully peel the white plastic tape from the bottom of the toner cartridge.

64 Problem Solving

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Page 77

5 With the ridged side facing up and the lever on your right,

insert the toner cartridge into the image drum unit. Slide the left end of the cartridge in first, then lower the right end into place.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK

V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

8 Close the copy stacker and push down until you hear the copy

stacker click into place. Be sure that the cover latches on both sides.

6 Once the toner cartridge is in place, push the lever all the way

toward the back of the OKIFAX to secure it and release the toner.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK

V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

7 Using the cleaning wipe provided with your new toner

cartridge, gently wipe back and forth across the full length of the LED array. Let the array dry completely.

Of5050hw.pm6 4/15/98, 9:41 AM65

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK

V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

9 Close the document table.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

Problem Solving 65

Page 78

The “CHANGE DRUM SOON” Message

The “CHANGE DRUM SOON” message is a warning that the image drum cartridge in your OKIFAX may be approaching the end of its usable life, which is approximately 20,000 pages, depending on the length and type of document you receive or copy. It appears when the drum has used up approximately 90% of its life, based on an internal calculation.

This message does not mean that you must replace the image drum immediately, nor does it cause your OKIFAX to stop working. In most cases, your image drum still has at least 10% of its productive life left. You can continue to use the image drum as long as print quality is acceptable; however, you should have a replacement image drum and toner cartridge handy. Replace the drum when print quality deteriorates below an acceptable level.

Replacing the Image Drum Cartridge

You need a new image drum if the faxes you receive are light or have vertical streaks in them and you are not out of toner, or if your OKIFAX displays a “CHANGE DRUM” message. Contact your Authorized OKIFAX Dealer to order one.

Note: You must replace the toner cartridge when you replace the image drum.

The life of an image drum depends on a number of factors, including temperature and humidity, the type of paper you use, and the number of pages per job.

Cautions:

■ Never expose the image drum unit to light for more

than 5 minutes.

■ Never expose the image drum unit to direct sunlight.

■ Never touch the surface of the green drum inside the

image drum unit.

■ Be careful not to scratch the green surface when you

put the drum down on a table or other surface.

To replace the Image Drum Cartridge:

1 Lift the doument table into an upright position.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK

V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

66 Problem Solving

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Page 79

2 Push in the cover release buttons on the side of the copy

stacker until you hear a click. Lift the copy stacker.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK

V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

3 Remove the old image drum unit (with its toner cartridge),

wrap it in the packaging materials from your new image drum unit, and discard it.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK

V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

PUSH

4 Remove the protective sheet from the new image drum. unit

5 Insert the new image drum unit into your OKIFAX. To

ensure that the image drum is positioned correctly, press down firmly on both of the locations on the image drum marked “PUSH.”

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

6 Install a new toner cartridge. Follow Steps 4-7 in “Replacing

the Toner Cartridge” in this chapter.

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Problem Solving 67

Page 80

7 Close the copy stacker and push down until you hear the copy

stacker click into place. Besure that the cover latches on both sides.

Wait until the time, date and answering mode appear on the display. Then press the Select Function key.

2 Press the 7/Counter Display One Touch key. The display

shows DRUM COUNT.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

8 Close the document table.

SELECT FUNCTION

AUTO REC

START

AUTO DIAL

REDIAL

STOP

ALARM

HYPHEN

HOOK V. REQUEST

STD

DARK

COPY

FINE

NORMAL

LIGHT

EX FINE

DEF

PHOTO

ABC

JKL

WXY

GHI

TUV

PRS

OQZ

9 Follow the instructions in the next section to reset the drum

counter.

Resetting the Drum Counter

Important: Reset the drum counter only when you have

finished installing a new image drum. You can only reset the counter when the "Change Drum Soon" message is on the display.

68 Problem Solving

3 Press the Yes § key to clear the image drum unit counter.

4 Press the Select Function key to finish.

Display Panel Messages

This section lists the status and error messages that may appear on the OKIFAX’s display panel, and explains what they mean and how to correct any problem they indicate.

Note: The red Alarm indicator lights when there is an error condition.

Normal Display

02:13 [FAX]

Under normal operating conditions, the top line of the display shows the time and the answering mode—FAX, TEL, T/F, MEM, FWD, or TAD.

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Page 81

Error Messages

NO PAPER [FAX] REPLACE PAPER

The paper tray is out of paper. Add more paper. If there is paper in the tray, this message may indicate that paper has jammed while feeding into the printer. Check the paper path and remove any jammed paper–see “Clearing a Printing Paper Jam” at the beginning of this chapter (page 60).

If you run out of paper while printing a fax, the remainder of the fax is stored in memory, and a “MSG IN MEMORY ” message appears. After you reload paper, stored faxes print automatically.

PAPER MIS-FEED [FAX] CHECK PAPER OR PATH

Paper is jammed feeding from the paper tray into the printer. Check the paper path and remove any jammed paper–see “Clearing a Paper Jam” at the beginning of this chapter (page 60).

PAPER JAM [FAX] CHECK PAPER OR PATH

Paper may be jammed inside the printing mechanism . Check the paper path and remove any jammed paper–see “Clearing a Paper Jam” at the beginning of this chapter (page 60).

DOCUMENT JAM [FAX] CONFIRM AND "STOP"

A document to be faxed or scanned has jammed in the scanner. Follow “Clearing a Document Jam” procedures at the beginning of this chapter (page 60).

DOCUMENT MIS-FEED[FAX] RELOAD DOCUMENT

A document to be faxed or scanned has not fed into the scanner properly. Remove the document and reload it into the document .

02:13 [FAX]

CHANGE DRUM SOON

The image drum is nearing the end of its projected life. Make sure a new drum is available, and replace the drum when print quality begins to deteriorate.

02:13 [FAX]

COVER OPEN

The stacker cover is not closed. Press down firmly on the cover to make sure it is closed and latched on both sides.

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Problem Solving 69

Page 82

02:13 [FAX]

REPLACE TONER CART.

Toner is running low in the toner cartridge. Replace the cartridge as soon as possible. When you close the cover after replacing the toner cartridge, the message clears.

COMMUN. ERROR

There is a problem communicating with a remote fax machine. See page 71 for possible causes and solutions.

PRINTER ALARM 2 [FAX] REFER TO USER GUIDE

PRINTER ALARM 4 [FAX] REFER TO USER GUIDE

Open and close the cover. If this does not clear these messages, turn off your OKIFAX and contact your Authorized OKIFAX Dealer for service—see “Service and Support,” page 74.

Reading the Print Counters

The print counters count the number of pages your OKIFAX has printed or scanned in its lifetime. If you are experiencing a problem, a service person may ask you to check these counters.

70 Problem Solving

Note: If your OKIFAX’s image drum unit has reached the end

of its life, you will also use this function to reset the drum counter (you can do this only if the "CHANGE DRUM SOON message is on the display. Refer to “Replacing the Image Drum Unit” in this chapter for more information.

1 Press the Select Function key.

2 Press the 7/Counter Display One Touch key.

The display shows your print unit counter.

3 Press the No

scanning unit counter.

4 Press the Select Function key to finish.

key. The display shows the

Problem Checklist

Your OKIFAX is a complex machine with many features and functions. Many problems you experience may be due to improper programming. If you are experiencing a problem, read through the following list of problems and solutions before calling your Authorized OKIFAX Dealer for service.

■ The display is blank. Make sure your OKIFAX is turned on.

Check the power cord to make sure that it is securely plugged into the OKIFAX and into the wall outlet. Check your wall outlet to make sure that it has power.

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Page 83

■ Nothing happens when you press the control panel keys. Open and

close the upper cover.

If that does not solve the problem, turn the OKIFAX off, wait ten seconds, then turn it on again.

■ The display tells you to replace paper even though there is paper in

the paper tray. Make sure that the paper is properly stacked in

the tray. Then check for a paper jam in the paper feed path.

■ Your documents jam in the scanner. Check the document for

wrinkles, tears or other damage. If it is damaged, try making a copy of the document on a photocopier and faxing or scanning the copy. Make sure there are no staples or paper clips and that the paper is clean and dry. Make sure the document is not wider than your OKIFAX can load.

■ Your OKIFAX won’t dial. Check the power cord and wall outlet.

Make sure that your telephone line (not your external telephone or handset) is connected to the LINE outlet on the back of your OKIFAX—see page 17. If you have an external telephone connected, lift the handset and check for a dial tone. If you do not hear one, there may be a problem with your telephone line. If you do hear a dial tone, your OKIFAX may be using the wrong dialing method (pulse or tone) for your area. If you hear changing tones instead of dialing pulses and you know that your area uses pulse dialing, refer to the MF(TONE)/DP(PULSE) dial parameter setting on page 54.

■ The display shows a communication error. A “COMMUN.

ERROR” message indicates any of a number of problems.

• You may be trying to communicate with an incompatible fax machine (your OKIFAX can only communicate with ITUT Group 3 fax machines).

• The remote machine may not be able to perform the function that you want, such as polling or confidential messages.

• The remote machine may be out of paper or experiencing a paper jam.

• Bad telephone line conditions can cause communication errors. Try sending the fax again and check to make sure you are dialing the correct telephone number.

• If you have to dial a prefix number to get an outside line, or if you are dialing internationally, you may need to enter a pause (using the Pause One Touch key) after the dial prefix or international dialing code to tell your machine to wait for a dial tone.

• If you have frequent problems communicating with a particular remote fax machine, try programming the number into one of your One Touch keys and then changing the One Touch Parameters for that One Touch key (see page 28).

• Lastly, either your OKIFAX or the remote fax machine may need servicing. Try sending a fax to another location to check your machine.

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Problem Solving 71

Page 84

■ You sent a fax but the image the remote fax machine received was very

poor. If your document had a lot of small type, complex

illustrations, photos, or was very light or very dark, try changing your resolution and contrast settings (see “Loading Documents,” page 33). Copy the document on your OKIFAX to preview how it will transmit. The problem may be caused by telephone line interference. Try sending the document again later.

■ You sent a fax but it was received completely blank. Make sure that

you have loaded your document face down.

■ You keep getting reports you do not want. Message Confirmation

Reports can be set to print automatically after each single or multiple-location transmission; Error Reports can be set to print after each failed transmission or reception. Check your user function settings and turn off the reports you do not want. See the chapters on Customizing OKIFAX and Reports.

■ The image received on your OKIFAX was very poor. Contact the

person sending you the fax and ask them to change their resolution and contrast settings. Ask the person to make a copy of the document on their fax machine to make sure it is working properly. Then ask them to send the fax again. If you still have a problem, try making a copy of a document on your machine to make sure it is working properly. If blotches or recurring marks appear, print a cleaning page.

■ You tried dialing with a One Touch key or an Auto Dial code but

nothing happened. Make sure that something is programmed

into the One Touch key or Auto Dial code you are using. Check the fax number to make sure it was entered correctly (see the Dial Directories chapter). When you are dialing with an Auto Dial code, be sure to press the Auto Dial key before you enter the code. If your OKIFAX has the Auto Start feature turned off, you will have to press the Start key before dialing will begin (see page 55).

■ Your OKIFAX does not answer the phone or receive faxes. First make

sure that your OKIFAX is turned on and the power cord is connected to the AC outlet. If you have a handset connected to your OKIFAX, check that there is a dial tone on the phone line. Also check the reception mode you are using—your OKIFAX will not automatically receive faxes in manual answering mode [TEL]. In TAD mode, the answering machine answers the call first. See Setting the Answering Mode, page 20.

■ Your received documents are light or have vertical streaks on them

and you are not out of toner. First, print a cleaning page—Press

the Select Function key, then press the 10/Msg. Print from Memory key, then press the Yes § key. If that doesn’t help, Gently wipe the lens surface of the LED array with a soft pad moistened with rubbing alcohol, and then see if the machine works properly (refer to “Replacing the Toner Cartridge,” page

63). If your OKIFAX still does not work properly, remove the image drum unit (refer to “Replacing the Image Drum Unit,” page 66), and tap the toner cartridge. If this does not work, you may need to replace your image drum cartridge.

72 Problem Solving

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Page 85

■ You set your OKIFAX for delayed transmission but it did not send.

Check the display to make sure that you have set the clock to the correct time. See “Setting the Date and Time,” page 19.

■ Your OKIFAX disconnected before you could answer a voice request.

You must answer a voice request while the warbling tone is sounding. When you hear the warbling tone, press the Voice Request key after picking up your handset.

■ Your received faxes sometimes look distorted. If the document

received is wider or longer than the paper you have loaded into your paper tray, your OKIFAX automatically reduces the length of the document to fit on your paper. This type of problem could also be communication related.

■ You are constantly receiving unsolicited advertising on your OKIFAX.

Try using the closed network function. See page 37.

■ Your OKIFAX will not poll a remote fax machine. Call the person at

the remote fax machine and make sure that they have loaded documents and set their fax machine in polling transmission mode.

■ Someone tried to send you a confidential fax but nothing happened.

You must set up a mail box before anyone can send you a confidential fax. See “Receiving Confidential Faxes,” page 43. Make sure the person sending you the fax knows the correct mail box number.

■ Your OKIFAX is connected to a PBX and you cannot dial out. You

must enter your access digit to reach an outside line before the telephone number for each number that you dial or program into your machine. Also, your OKIFAX must be programmed for PBX operation before it will work. See “Connecting to a PBX,” page 23.

■ You want to answer an external telephone but your OKIFAX always

answers first. If you are using an external telephone, change

your OKIFAX’s incoming ring response user function setting. See page 52.

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■ Your OKIFAX does not immediately switch to TEL mode when you

make or receive a voice call. Try pressing the Stop key. Your

OKIFAX will return to standby mode so that you can converse. This condition may happen infrequently due to telephone line conditions, or the type of external telephone used. Check the physical line connections—wall outlet and cord. If this problem happens often, call your Authorized OKIFAX Dealer for seervice.

Problem Solving 73

Page 86

Service and Support

This information is valid for the United States and Canada only.

Okidata is firmly committed to the satisfaction of our customers. If you have a problem that your customer documentation cannot solve, contact these sources for service or support:

Your Dealer

Consult the dealer location where you purchased your OKIFAX, or call 1-800-OKIDATA (1-800-654-3282) for the location of the nearest Authorized OKIDATA Service Dealer.

■ Prices and minimum charges may vary.

■ Proof of purchase is required for warranty work. Be

sure to retain your purchase documents.

The Okidata Customer Information System

For quick answers to commonly-asked questions, call 1-800- OKIDATA

(1-800-654-3282). The Okidata Information System

Automated Attendant is available 24 hours a day, 7 days a week. The system can provide immediate assistance with:

■ Basic Operating Procedures

■ Sales and Service Referrals

Okidata Faxable Facts

This on-line document retrieval system gives you aroundthe-clock access to product and support information through your fax machine. Call 1-800-654-6651 and follow the recorded instructions.

Okidata on the Internet

For the latest product information answers to common questions, and other support, visit Okidata’s Web site:

http://www.okidata.com

Okidata Customer Service Representatives

Call 1-800-OKIDATA (1-800-654-3282) to speak with an Okidata Customer Service Representative. Please be sure that you are calling from a telephone close to your OKIFAX, so you can describe your problem accurately. Our Customer Service Representatives are trained on all current Okidata products. They can answer your questions regarding:

■ Installation of your OKIFAX

■ Determination of OKIFAX issues that require service

■ Consumer relations

■ Parts and Consumable Referrals

■ Product Information

74 Problem Solving

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Page 87

Purchasing Supplies and Options

LIMITED WARRANTY

Before you order, have the correct part number and description of the item.

■ Consult the Authorized OKIFAX Dealer where you

purchased your OKIFAX.

■ Call 1-800-OKIDATA (1-800-654-3282) for the nearest Autho-

rized Sales and Service location.

■ Check office supply catalogs or your local stationery store.

Most carry Okidata brand supplies.

Supplies/Options

■ Toner Cartridge: Order Number 52106701.

■ Image Drum: Order Number 56116901.

■ Optional Memory kit with battery backup provides 1MB

of non-volatile memory: Order Number 70031501.

■ Telephone Handset: Order Number 70031801.

■ Second Paper Tray, model UST-550, with 500-page additional

capacity: Order Number 70029401.

OKIDATA, division of Oki America, Inc. (OKIDATA) warrants this OKIFAX to be free from defect in material and workmanship and will remedy any such defect according to the terms of this Limited Warranty. This Limited Warranty extends to the original purchaser only and does not extend to consumable items.

OKIDATA will, for a period of ninety (90) days from the date of purchase, repair (or replace at its option) on site at the original purchaser's facility and without charge any defective component(s) of the OKIFAX, provided that this warranty service is performed by an authorized OKIFAX service center or authorized third-party service organization. From expiration of the ninety (90) day parts and labor warranty until one (1) year from the date of purchase (five [5] years in the case of the LED imaging array), OKIDATA will provide replacements for defective components at no charge.

To make request or claim for service under the ninety (90) day parts and labor coverage of this Limited Warranty, contact your OKIFAX Authorized Dealer, authorized third-party service provider, or OKIDATA.

To make request or claim for service under the parts-only portion of this Limited Warranty the original purchaser must return the OKIDATA product, shipping prepaid, in the original shipping container or equivalent, to OKIDATA or an authorized OKIFAX service center and assume the risk of loss or damage in transit. A written receipt for the product, showing the date of purchase, dealer's name, and serial number of the OKIFAX facsimile machine, must accompany any request or claim for work to be performed under this Limited Warranty.

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Problem Solving 75

Page 88

This Limited Warranty shall not apply if the product has been damaged due to abuse, misuse, misapplication, accident, or as a result of service or modification by any other than an authorized OKIFAX service center.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

OKIDATA Service Locations

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE. NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE RESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

OKIDATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS ARISING FROM THE USE OF THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.

Additional information on obtaining service under this Limited Warranty is available by contacting the OKIFAX dealer from whom the product was purchased, by contacting OKIDATA directly at 1-800-OKIDATA [1-800-654-3282] (U.S. and Canada, English only) or at 1-609-222-5276 (Spanish only), or by contacting one of the listed service locations.

This Limited Warranty applies to all OKIFAX. However, the procedure for obtaining service may vary outside the continental United States. Contact your OKIFAX dealer for such warranty service information.

76 Problem Solving

UNITED STATES

OKIDATA Tel: 1-800-OKIDATA 1-800-654-3282 Fax: 1-609-222-5247

CANADA

OKIDATA Tel: 1-800-OKIDATA 1-800-654-3282 Fax: 905-238-4427

MEXICO

Oki Data de Mexico, S.A. de C.V. Tel: 525-661-6860 Fax: 525-661-5861

ARGENTINA

Megatech Fax: (541) 371-4123 Tel: (541) 371-4123 (tone

needed)

BRAZIL

Oki Data do Brasil, Ltda Tel: (5511) 5589-1518 Fax: (5511) 5584-0267

CHILE

Teknos Comunicaciones Tel: 56 (2) 555 5530 Fax: 56 (2) 550 2390

COLOMBIA

Soluciones Technologicas Tel: ( 571) 218-2380 Fax: (571) 622-1280

VENEZUELA

MAI de Venezuela S.A. Tel: 782.78.11 Fax: (02) 781.9390

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Page 89

Specifications

Category Specifications

Type/compatibility Desktop ITU-T G3 transceiver

Modem speed 14.4/9.6/7.2/4.8/2.4 Kbps

Automatic fallback

Transmission speed As fast as 6 seconds per page (ITU-T Test Chart #1)

Printing speed 8 pages per minute

Printing warmup time 20 seconds Standby to Print

Scan speed 6 seconds per page

Scan resolution horizontal: 300 dpi

vertical: 100 dpi, 200 dpi, 400 dpi

Halftone transmission 64 shades of gray

Scan width 8.5" (215 mm)

Protocol ITU-T G3

Communications Half duplex

Coding scheme MH/MR/MMR with ITU-T ECM

Recording paper Plain paper, letter, legal, or A4 size

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Category Specifications

Paper Handling

Universal tray 250 sheets maximum; letter, legal, A4.

Manual feeder Single sheet only; letter, legal, A4.

Memory

Fax standard 256KB (up to 17 send/receive pages*)

Fax option boards 1MB board with battery backup

Environmental

Dimensions 13" x 16.5" x 9.6" W x D x H (33cm x 42 cm x 24.5 cm),

Weight 28.7 lb (13 kg) with image drum

Power 120 VAC ± 10%, 50/60 Hz ± 2%

16—28 lb. (60.5—105.5 g/m recommended

16—32 lb (60.5—120.2 g/m

(up to 100 send/receive pages*)

*Based on ITU-T Test Chart #1

excluding paper tray

or 220/240 VAC ± 10% , 50/60 Hz ±2%

*Based on ITU-T Test Chart #1

)

); 20 lb.

Specifications 77

Page 90

Index

Symbols

*/Tone key 8 0/Unique key 8 1/Delayed TX key 10, 40 10/Message Print From Memory key 11 1'ST PAPER SIZE: 52 2/Broadcast Feeder TX key 10, 42 3/Confidential TX key 10 4/Relay Initiate TX key 10, 46 5/Polling key 10, 47 6/Report Print key 10, 57 7/Counter Display key 10, 70 8/Location Program key 11, 27, 29, 31 9/User Program key 11, 19, 22, 23, 28, 51, 55, 56

Activity report 57 Alarm 9 Alarm indicator 9 alternate number 10

78 Index

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Answering Machine

connecting 17 Answering machine 17, 20 Answering mode 20-21

setting 21 Auto Dial key 7, 29, 31 Auto Dial numbers 29-31, 72 Auto Rec key 7, 21 Auto Receive mode [FAX] 20 AUTO START 54

Broadcast confirmation report 58 Broadcast entry report 56 Broadcast Feeder TX key 10 Broadcasting 45-47 BUSY TONE DETECT 54

Call Back Number 21 Chain dalling 29

Page 91

CHANGE DRUM 66, 69 Cleaning page 11, 63 Clock

setting 19 Closed network 37, 50, 73 Codes

communication 59

report 59 COMM ERROR 71 Communication codes 59 COMMUNICATION ERROR 71 Components 3 Confidential fax 43 Confidential fax messages

receiving 43

sending 43 Confidential Reception Report 59 Confidential TX key 10 Configuration report 58 Contrast

transmit document 34 Control Panel 6, 7 Copy 7, 24 Copy key 7, 24 Counter Display key 10 Customer Information Center 74 Customer Service Representatives 74

Date

setting 19 Delayed TX key 10 Dial parameters 54-55

changing 55 DIAL PREFIX 54 DIAL TONE DETECT 54 Dialing

chain 29

One Touch 10 Display Panel 7 Display panel messages 68 Distinctive ring 51

setting 51-54 DOCUMENT JAM 60 Document jam

clearing 60 DOCUMENT MIS-FEED 69 Document stacker 13 Documents

loading 32

preparing 32 Drum counter

resetting 11, 68

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Index 79

Page 92

Echo Protection 28 ECM FUNCTION 53 End of Session tone 11 Error Tones 11 External Telephone

connecting 17

Fax

sending 34-35 sending, confidential 43 sending, delayed 40, 73

sending, multiple locations 42 Fax Identification (Fax ID) 21-22 FAX mode 20 Faxable Facts 74 FWD 21, 22

Groups 30

Handset 35

installing 15

Hook/V. Request key 7, 35 Hyphen key 7

Image Drum Cartridge 5

replacing 66-68 INCOMING RING 52 Internet 74

Jam

document 71

printing paper 60-63

Key Select Tone 11

Language

setting 22, 52 LED array 65, 72 LED Print Head 5 LINE jack 15 Location ID 27, 28, 29, 30 Location Program key 11 LONG DOC. TX 55

80 Index

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Page 93

Manual Receive mode [TEL] 20 MDY/DMY 55 MEM./FEEDER SW. 53 Memory

printing from 11

Memory reception 37

cancelling 37

Message Confirmation Report

user function settings 49 Message confirmation report 56 Message Print From Memory key 11 Messages

display panel 68 MF(TONE)/DP(PULSE) 54 Multiple locations

faxing 42

alternate 10

primary 10 Numeric keypad: 8

Off-Hook Alarm tone 11 One Touch keypad 8 One Touch keys 31, 72

location ID 27, 28 programming 27

ONE TOUCH PARAM 53

Paper

weight 18 PAPER OUT/JAM 60 PAPER JAM 60, 69 PAPER MIS-FEED 69 Pause key 9 PBX (Private Branch Exchange) 23, 54, 73 PBX LINE 54 Phone Directory 58 Plus key 9 Polling 47, 73 Polling key 10 Polling reception 10 Polling transmission 10 Power cord 17 Power outage report 38, 59 Primary number 10 Print counters 70

Index 81

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Page 94

PRINTER ALARM 2 70 PRINTER ALARM 4 70 Printing paper jam

clearing 60-63

Private Branch Exchange (PBX) 23

Receiving Fax

in memory 37

manual 36 REDIAL INTERVAL 54 Redial key 7 REDIAL TRIES 54 Redialing 35 Reduction, automatic 18 REFER TO USER GUIDE 70 Relay broadcast report 46 Relay Broadcasting 45-47 Relay Initiate TX key 10 Relayed fax transmission 10 REMOTE DIAGNOSIS 52 REMOTE RECEIVE 52 REPLACE TONER CART 64, 70 Report Print key 10 Reports 72

activity 57

82 Index

broadcast confirmation 58 broadcast entry 56 codes 59 confidential reception 57 message confirmation 56 power outage 59

Resolution

transmit document 33

RING RESPONSE 51, 73

Search key 7, 34 Select Function key 7 Sender ID 21, 50 Service and Support 74 Service Function Settings 55 Signal Tones 11 Space key 9 Start 9 Start key 9 Stop 9 Stop key: 9 Supplies 75

T/F mode 20 T/F TIMER PROG. 50

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Page 95

TAD MODE 55 TAD mode 17, 20 TEL jack 17 TEL mode 20 TEL/FAX SW. 55 Telephone Answering Device mode [TAD] 20 Telephone Line

connecting 15 Telephone/Fax mode [T/F] 20 Time

setting 19 TIME/DATE PRINT 55 Toner cartridge 5

installing 14

replacing 63-65 Transmission

stopping 35 Transmit Resolution 72 Transmit Resolution/Yes ß 8 TSI PRIN 55 TSI/CSI 21 TX MODE DEFAULT 50 Type of Original 72

User function settings 49-54

changing 53

User Program key 11

Voice Request 38, 73

answering 38 initiating 39

Voice Request Tone 11

Yes § key 8

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Index 83

Page 96

MATERIAL SAFETY DATA SHEETMATERIAL SAFETY DATA SHEET

MATERIAL SAFETY DATA SHEET

MATERIAL SAFETY DATA SHEETMATERIAL SAFETY DATA SHEET

OL "e" Series Toner

MSDS # 58093101

For more information, contact Okidata at:

532 Fellowship Road Mount Laurel, NJ 08054

Emergency Information: 1-800-OKIDATA

Emergency First Aid Procedures

Emergency Procedure

Toner swallowed Dilute by giving two glasses of (ingested). water and induce vomiting by

administering Syrup of Ipecac (follow manufacturer’s instruc tions). Seek medical attention.

NEVER give anything by mouth or attempt to induce vomiting in a person who is unconscious.

Toner inhaled. Remove person to fresh air.

Seek medical attention.

Toner gets in Flush eyes with large quantities the eyes. of cool water for 15 minutes,

keeping the eyelids open with fingers. Seek medical attention.

NoteNote

Note: Small amounts of toner on skin or clothing can

NoteNote

easily be removed with soap and cold water. Hot water makes toner harder to remove.

Hazardous Ingredients

Styrene-Butyl Acrylate Copolymer (91% by weight)

CAS# 25767-47-9 OSHA TWA 15 mg/m ACGIH TLV 10 mg/m

Carbon Black (5-7% by weight)

CAS# 1333-86-4 OSHA TWA 3.5 mg/m ACGIH TLV 3.5 mg/m

Polypropylene (less than 3% by weight)

CAS# 9003-07-0 OSHA TWA 15 mg/m ACGIH TLV 10 mg/m

Amorphous Fumed Silica (less than 1% by weight)

CAS# 67762-90-7 OSHA PEL 15.0 mg/m ACGIH TLV 10.0 mg/m

NoteNote

: :

Note

: This product is not regulated under Section 313 of

NoteNote

: :

SARA, Title III.

for total dust

Physical Data

Melting Point: 110°C (230°F) Boiling Point: Not applicable Vapor Pressure: Not applicable

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Page 97

Vapor Density (Air=1): Not applicable Evaporation Rate (Butyl Acetate=1): Not applicable Specific Gravity (H Solubility in water: Negligible

O=1): 1.15

Appearance and odor: Black granules, no odor

Fire and Explosion Hazard Data

Flash Point (Method Used): Not applicable Flammable Limits

Lower Explosive Limit: Not applicable

Upper Explosive Limit: Not applicable Extinguishing Media: Water, CO Special Fire Fighting Procedures: Do not use methods that

, Dry Chemical, or Foam

may create a dust cloud, such as high pressure water and/or steam

Unusual Fire and Explosion Hazards:

• Organic components decompose at 200-455°C (392-

851°F).

• Material may explosively combust when finely suspended

in air.

• Thermal decomposition of organic components may

result in release of oxides of carbon and nitrogen.

Health Hazard Data

Routes of Entry: Inhalation, Ingestion, Eyes, Skin.

Health Hazards:

1. Styrene-Butyl Acrylate Copolymer

Subcutaneous implantation of polymeric styrene powder in rats has induced tumors at the site of implantation.

2. Carbon black

(Group 3 “Not Classifiable”; IARC) Overexposure to carbon black is associated with causing irritation, conjunctivitis, and corneal hypoplasia of the eyes; minor irritation and eczema of the skin; and irritation and bronchitis. Long-term inhalation exposure may be associated with causing lung cancer.

3. Polypropylene

(Group 3 “Not Classifiable”; IARC) Subcutaneous implantation of polypropylene powder in rats has induced tumors at the site of implantation.

4. Amorphous Fumed Silica

(Group 3 “Not Classifiable”; IARC) Overexposure to amorphous silica has been associated with causing irritation of the lungs and pneumoconiosis. Long-term inhalation exposure may be associated with producing tumors in laboratory animals.

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Page 98

Reactivity Data

Stability: Stable Polymerization: Will not occur. Hazardous Decomposition Products: Thermal decomposi-

tion may result in release of oxides of carbon and nitrogen. Temperature: Do not expose to temperatures above 200°C (392°F). Incompatibility: Avoid exposure to strong oxidizers.

Spill Cleanup and Disposal

HEPA cartridge during cleanup.

Protective Gloves and/or Eye Protection: Not normally required. For large spills, use rubber gloves and chemical worker’s goggles during cleanup.

Ventilation: Outside of normal ventilation, not normally required.

Other Protective Equipment and/or Hygienic Practices:

None

Spill Cleanup

Small Spills

1. Remove sources of ignition.

2. Clean up spill with wet cloth.

Large Spills

1. Remove sources of ignition.

2. Wear protective gear: respirator, rubber gloves, goggles (see below)

3. Clean up spill with scoop, being careful not to generate a lot of

dust.

Waste Disposal: Follow appropriate federal, state and local regulations.

Safe Handling and Use

Respiratory Protection: Not normally required. For large spills, use NIOSH-approved full face-piece respirator with

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Special Precautions

Precautions for Handling or Storage: Protect from high heat. Avoid making dust.

Other Precautions: None

The information contained in this MSDS is based on data considered accurate; however, no warranty is expressed or implied regarding the accuracy of these data or the results to be obtained from the use thereof. Vendor assumes no responsibility for injury to vendee or third person party proximately caused by the product if reasonable safety procedures are not adhered to as stipulated in the MSDS. Furthermore, vendor assumes no responsibility for injury to vendee or third person party proximately caused by abnormal use of the product even if reasonable safety procedures are followed. Additionally, vendee assumes the risk of his use of the product.

June 1997

Oki FAX 5050 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual