Every effort has been made to ensure that the information in
this document is complete, accurate, and up-to-date. Oki Data
assumes no responsibility for the results of errors beyond its
control. Oki Data also cannot guarantee that changes in
software and equipment made by other manufacturers and
referred to in this guide will not affect the applicability of the
information in it. Mention of software products manufactured
by other companies does not necessarily constitute
endorsement by Oki Data.
Copyright 1999 by Oki Data Americas, Inc. All rights
reserved.
Second edition August, 1999.
Written and produced by the Oki Data Training &
Publications Department. Please address any comments on
this publication
by mail to:or by e-mail to:
Training & Publications Dept.pubs@okidata.com
Oki Data Americas, Inc.
2000 Bishops Gate Blvd.
Mt. Laurel, NJ 08054-4620
For the latest product information, printer drivers, manuals,
special offers, etc., we welcome you to visit our multilingual
web site:
http://www.okidata.com
ii
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Handbook
Year 2000 Compliance
All products currently sold by Oki Data are Year 2000
compliant. Each product contains information technology that
accurately processes date and time data between the years
1999 and 2000, and carries no issue for the September 9,
1999 (9999) programming concern. These products, when
used in combination with products purchased from other
manufacturers, whose products properly exchange data and
time information, will accurately process the date and time.
All future products are committed to meeting the same Year
2000 compliance.
OKI, Oki Data and OKIOFFICE are registered trademarks/marques
déposées/marcas registradas, and OKIFAX and OkiLAN are
trademarks of Oki Electric Industry Company, Ltd.
ENERGY STAR is a registered trademark of the United States
Environmental Protection Agency
Windows is either a registered trademark or a trademark of Microsoft
Corporation in the United States and other countries.
JetSuite is a trademark of eFAX.com.
Energy Star
®
As an ENERGY STAR partner, Oki Data
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency.
Reading the Print Counters .............................................. 9 1
Problem Checklist ............................................................ 91
Shipping Your Machine ................................................... 9 5
Service and Support ....................................... 96
Your Sales and Service Dealer.......................................... 96
Customer Support Professionals ...................................... 96
The Okidata Customer Information System..................... 97
Okidata on the Internet..................................................... 9 7
Index ................................................................ 98
viii|Table of Contents
Introduction
Thank you for purchasing this OKIFAX 5700 or OKIFAX
Overview
5900 fax machine. The OKIFAX 5700/5900 desktop,
plain-paper facsimile machines utilize advanced lightemitting diode (LED) technology for quick and troublefree transmission/reception of data and images. In addition
to the many standard features, we offer optional devices
that expand you machine’s capabilities, including
additional memory backed up by internal battery, a
multifunction PC Interface Kit, and a Network Print Kit.
Features
The OKIFAX 5700/5900 machine includes the following fax
features:
••
•Newly designed control panel. Special programming
••
keys, a 40-key plate for pre-programmed telephone
number, and a 10-key pad for standard dialing and
programming.
between incoming fax and voice communications thus
allowing the use of an answering machine on the same
telephone line.
• Closed network. Prevents the reception of unsolicited
communications.
• Large Paper Capacity. 250 sheet paper cassette
(universal size: legal, letter, A4). An optional second
paper tray is available to increase paper holding capacity
to 500 sheets.
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••
• No paper reception. Allows continued reception of
••
documents when toner or paper run out by storing data
not yet printed in the built-in memory.
• Polling. Allows the transmission/reception of documents
from remote facsimile machines with polling capabilities.
••
• Copier function. Make up to 99 copies of a document at
••
one time.
••
• Progress reports. Enable tracking of transmission status,
••
and machine operations, settings and maintenance
requirements.
Product Options
The following are optional devices that can be purchased to
expand the functions of OKIFAX 5700/5900 facsimile
machines:
•Second Paper Tray. Increases paper holding capacity to
500 sheets (universal size: legal, letter, A4).
•Expanded Memory. Adds more memory to increase
storage capacity. Available in either 2.0 or 4.0-Mbyte
boards.
••
•Telephone Handset. Connects directly to the machine
••
and operates like a standard telephone.
•MFP PC Interface Kit. Installation of MFP software
(hardware provided as standard feature) enables a
machine to operate as a multi-function peripheral (MFP)
providing printer, scanner and Fax Modem capabilities
when connected to a personal computer.
•Network Print Kit. Gives the option of utilizing the
Network Print Service via Local Area Network (LAN).
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A Look at the Components and Control Panel
Components
LCD Panel
Displays status of machine
and operation in progress.
Control Panel
(Programming) Keys
Main keys used for
programming machine settings
and operations and navigating
through the function menu.
Power Switch
Press 1 to turn on and 0 to turn off.
Copy Stacker Release Buttons
Press these two buttons, one on each side,
to gain entry to toner/image drum area.
One-Touch Keypad
Use for one-touch dialing of preprogrammed
telephone numbers, as well as inputting
alphabetic, numeric and special characters,
etc. for programming and ID entries.
Numeric Keypad
Use to enter telephone numbers,
program information, manual
dialing, etc.
Manual Paper Feeder Tray
Fold out for manual paper feed
(bypass paper tray) use this to
feed different types of paper
directly into the machine.
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Document Stacker
Holds original documents after being
faxed or copied.
Copy Output Lever
Up position: copies exit the
machine facedown.
Down position: copies exit
face up. Available only when
copying or when using
Network Print or PC Print.
Document Guides
Adjust guides to the width of
documents to be faxed/copied.
Document T ray
Holds documents to be faxed/copied.
Document T ray Extension
Pullout extension for supporting
long documents.
Copy Stacker
Holds document copies after
copying process.
Copy Stacker Extension
Pullout extension for supporting long
documents.
Paper Indicator
Shows level of paper remaining
in paper tray.
Paper Tray
Holds 250 sheets of paper (universal
type: legal, letter, A4).
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Line Jack
Jack for connection to
main outside telephone
line.
TEL Jack 1
TEL Jack 2
Jacks for connecting optional telephone
handset, external telephone or answering
machine.
AC Power Cord Inlet
Plug the AC power cord supplied
with the unit into this inlet.
Back Cover
Remove this cover to expose the expansion
slots for optional memory, and NIC board.
IEEE-1284 Parallel Port
Standard hardware for connection to
personal computer and operation of MFP
features.
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LED Print Head
This black bar is the transfer mechanism
that writes received/copied information to
the image drum. This bar should be
cleaned each time the toner cartridge is
changed.
Image Drum Unit
The image drum unit contains a green photosensitive
drum which receives information from the LED print
head and transfers it to the printing paper.
Toner Cartridge
This black cylinder, installed inside the image
drum unit, contains the black powder used as the
machine’s ink for printing data. Install a new
toner cartridge* when the Replace Toner Cart
message appears on the display panel.
*Only toner cartridges specified for use in this
machine by Oki should be installed.
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Control Panel Keys and Indicators
1 LCD Display Panel: Refer to this display for instructions
and information while the machine is performing
operations, or when entering information or changing
settings.
-Move to the next operational layer in the
programming of the machine.
-Determine/register a menu option or setting.
-Move the cursor to the right during normal operation.
2 Shift Up ¶Key: Use this key to:
-Move to the previously selected option in the same
operational layer when programming the machine.
-Move to the upper row from the lower row when
data such as telephone numbers is listed in two rows.
3 Shift Left § Key: Use this key to:
-Return to the previous operational layers in the
programming of the machine.
-Move the cursor to the left during normal operation
4 Shift Down Ä Key:
Use this key to:
-Move to the next option in the same operational layer
when programming the machine.
-Move to the lower row from the upper row when data
such as telephone numbers is listed in two rows.
6 Alarm Indicator: This indicator light will flash and an
alarm will sound to notify of problems that occur. To turn
off the alarm indicator, press the Stop key and correct the
problem.
7 Enter Key:
Use this key to:
-Determine/register a menu option or setting.
-Determine the location of a broadcast operation.
-Display the results of a transmission or printout a
Message Confirmation Report when the machine is in
the standby mode with no document set in the
document tray.
8 Help Key: Press this key to print out a function list.
lights): Use this key to set the desired resolution of the
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9
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fax/copy after loading the document. Use the Photo setting
when the original document includes half-tone images.
10 Type of Original Key (Dark, Normal, Light indicator
lights): Use this key to set the contrast after loading the
document. Use Light for originals that are too light,
Normal for originals with good contrast, and Dark for
originals that are too dark.
11Clear Key: Use this key to cancel ID, telephone number
and programming entries.
12 Menu/Exit: Use this key:
-To activate the Menu modewhen the machine is in
standby state.
-To Exit the mode and return to standby state.
ID, etc., use this key to enter unique characters: Symbols
(! # & ‘ ( ) * + , - . / : ; = ? · , Umlaut characters (ДЯСЦЬ),
and Norwegian characters (ЖЕШжеш).
15 Numeric Keypad: These 12 keys work like the keypad on
a standard telephone when dialing a telephone number.
They are also used to move to another operation mode,
enter numbers, letters and other characters when
programming the machine, and input speed dial numbers
after pressing the Speed Dial key. The “#” key is used for
the creation of groups of telephone numbers for batch
transmission. After a document is loaded, this key can
also be used to select previously programmed groups of
telephone numbers for faxing.
16 Redial Key: Press this key to automatically redial the last
telephone number dialed on the machine.
13 */Tone Key: If the machine is set for pulse dialing,
pressing this key will switch from pulse to tone dialing
during the current call. This key can also be used during
programming to create numbers with mixed pulse-tone
operation.
14 0/Unique Key: Use this key as “0” when dialing telephone
numbers. When programming the Sender ID, Location
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17 Hook Key: Use this key to open the telephone line for
manual dialing with the numeric keypad or external
telephone handset. After pressing the key, it will be
possible to hear the dial tone and dialing code through the
machine’s speaker.
18 Speed Dial/Search Key: After loading a document for
faxing, press this key and then enter the programmed
Speed Dial (One-Touch or 2 or 3-digit) number for the
location. The speed dialing function will automatically
dial the telephone number and transmit the fax. After
pressing the Search key, it is possible to search
corresponding location IDs when alphanumeric characters
are entered.
19 Hyphen Key: Use this key as the “-” character when
programming ID and PBX, public line, international
telephone or Earthing/Flashing switches. It is also used to
type the “+” when entering TSI/CSI numbers.
20 Start/Copy Key:
Use this key to:
-Start transmission of a document after loading the
document and selecting the location.
-Start manual fax transmission or reception.
-Return the machine to normal operation from the
Power Save mode.
- Start the copying function.
21 Stop Key:
Use this key to:
-Cancel the operation shown on the display.
-Cancel the transmission of a fax (press twice within
3 sec).
-Cancel an alarm (Alarm indicator light will illuminate).
-Return to higher operational layers when
programming the machine.
22 One-Touch Keypad Latch to Second Panel (model
5900): Lifting on this latch, the primary label plate for the
One-Touch keypad rotates on hinges to reveal a second
panel.
23 One-Touch Keypad: For a detailed description of the
One-Touch Keypad functions, please refer to the next
section, One-Touch Keypad.
24 One-Touch Labels: After programming a telephone
number into a One-Touch key, write the name of the
location on the label for the One-Touch key. (Remove the
plastic covering the label, write the name using a pencil,
and then replace the cover.)
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11
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One- Touch Keypad
Use these keys for quick, one-touch dialing and the
programming of other machine operations. In addition to the
ability to assign telephone numbers (up to 40 digits each) to a
One-Touch key, alphanumeric names of up to 15 characters in
length can be registered (Telephone Directory).
Using One-Touch Keys for Dialing
To use One-Touch keys for dialing, after the telephone
number(s) for the key have been programmed, simply load
the document to be faxed and press the key of the location
where the fax is to be sent. Two telephone numbers can be
programmed for each One-Touch key, a primary number that
is always dialed first, and an alternate number that is
automatically dialed if the first number is busy or the call is
not answered.
Using One-Touch Keys for Search
After pressing the Search key, use these keys to make an
alphabetical search for names of telephone numbers
previously programmed.
Using One-Touch Keys for Programming
The One-Touch keys are also useful in the programming of
names in the machine memory. In addition to the
alphanumeric keys, a number of special keys are provided for
programming convenience:
Alphabet Keys (One-Touch keys#1-27, except #20): When
programming the Sender ID and Location ID, use these keys
to enter alphabet characters.
Unique Key (One-Touch key#20): Use the same as the “0”
of a 10-keypad, and for entering symbols (! # & ‘ ( ) * +, - . /
: ; = ? · , Umlaut characters (ДЯСЦЬ), and Norwegian
characters (ЖЕШжеш).
Del Key (One-Touch key #30): Use this key to delete
characters at the position of the cursor in the display panel
when entering ID, telephone numbers or programming
functions.
Caps Key (One-Touch key #31): Use this key to switch
between uppercase and lowercase when entering
alphanumeric characters.
Space Key (One-Touch key #36): Use this key to enter
spaces when programming the machine. Unlike the Pause
key, spaces provide easier reading only and have no effect on
dialing characteristics.
Plus Key (One-Touch key #39): Each fax number entered or
programmed into the machine can be up to 40 digits long. If
you need to dial a number longer than 40 digits, you can dial
the number using any combination of Speed Dial numbers or
the numeric keypad. To enter a chain dial number into a
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Handbook
Speed Dial number, press the Plus key at the 40th position of
the first part of the number to indicate it is a chain dial
number, then complete the process by entering the second
part of the number following the procedures required for
inputting another Speed Dial number.
Pause Key (One-Touch key #40): Use this key to enter
automatic 3sec pauses in dialing when programming
telephone numbers. For example, use this key to tell the
machine to wait for an outside or international line to open.
(Pauses in a telephone number dialing sequence are indicated
by a “P”.)
Other: Special character keys (, ; @ _ : / \ . +).
Accessing Second Panel of One-Touch Keys (model 5900)
To access the second panel of One-Touch keys (41-80 for
model 5900) grasp the latch at the bottom of the keypad and
lift up on the main panel, swinging it up and to the right.
After pressing the desired key(s), close the main panel.
Signal T ones
The OKIFAX 5700/5900 machines emit a number of sounds
to inform the user of specific conditions.
Key Select Tone: This is a short beep that is emitted each
time a key is pressed.
Error Tone: If an inappropriate key is pressed, the machine
emits three short beeps. If there is a problem with operations
during communications, the machine emits five long beeps.
Press the Stop key to turn the error tone off, and then print a
Message Confirmation Report to check the source of the
problem. To do this, press the Copy key twice in succession
with no documents loaded.
End of Session Tone: At the end of each successful faxing
session, the machine emits a long beep to confirm that there
were no errors or problems in the communication.
Off-Hook Alarm Tone: If the machine is equipped with a
telephone handset, and if the receiver of the handset is left out
of the cradle when not in use, the machine emits an
intermittent warbling sound. To turn off the sound, return the
receiver to its cradle or press the Stop key.
Handbook
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Installation
Overview
To install your new OKIFAX 5700/5900, following the steps
in this section.
• Safety
• Installation Hints
• Operation and Maintenance
• Toner and Image Drum Handling
• Emergency First Aid
• Getting Started
• Setting Up Your Fax Machine
• Loading Paper
Safety
Installation Hints
• Install your fax machine in a dust-free location away from
direct sunlight
• Do not plug your fax machine into a power source shared
by equipment that produces electrical noise (i.e., air
conditioners, etc)
• Leave electronic adjustments to authorized service
personnel
• The LINE terminal connects your fax machine to a
standard telephone line. To avoid damage to your
telephone system or to the fax machine, do not plug your
fax machine into anything other than a standard RJ-11C
jack.
• Your fax machine is intended to be grounded electrically
and is equipped with a three-wire grounded power cord.
For your safety, do not attempt to defeat your power cord’s
grounding plug.
• The electrical outlet and phone jack should be installed
near the equipment and should be easily accessible.
• The two TEL terminals on the back of the fax machine are
only suitable for 2 wire devices. Not all standard
telephones will respond to incoming calls when connected
to an extension jack.
• This equipment may not necessarily provide for the
effective hand-over of a call from a telephone connected to
the same line.
• The operation of this equipment on the same line as
telephone or other equipment with audible warning
devices, such as call waiting, or automatic ring detectors
may cause false tripping of the ring detector.
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Handbook
Operation and Maintenance
• Use a dry cloth to clean the control panel and the main
body of the unit.
• Aside from the instructions specifically mentioned in this
handbook, your fax machine is not user serviceable. Do
not attempt to service the machine or lubricate moving
parts by yourself.
• Pull out the AC plug before trying to remove any objects
that may have fallen into the machine.
• Immediately disconnect the fax machine if it becomes
physically damaged and arrange for its repair or disposal.
• When relocating your fax machine, always disconnect the
telephone line before disconnecting the power cord, then
reconnect the power cord first.
• This fax machine is not intended to be used in parallel
with any other telephone devices.
Toner Cartridge and Image Drum Handling
• Leave unused toner cartridges and image drums in their
packages until needed. When replacing a toner cartridge
or image drum, re-use the packaging to dispose of the old
toner cartridge or image drum.
• Do not expose these components to light for more than
five minutes. Never expose the green drum (inside the
image drum unit) to direct sunlight.
• Always hold the image drum by the ends—never by the
middle. Never touch the green drum inside the image
drum unit.
• Exercise care when removing the toner cartridge. Do not
let it touch your clothing or porous materials. The toner
powder causes permanent stains.
• Small amounts of toner spilled on skin or clothing can be
readily removed with soap and cold water. Using heated
water will make removing the stain much more difficult.
Emergency First Aid
• IF TONER IS SWALLOWED: Dilute by giving two
glasses of water and induce vomiting by administering
Syrup of Ipecac (follow manufacturer’s instructions), Seek
medical attention. Never attempt to induce vomiting or
give anything by mouth to a person who is unconscious.
• IF TONER IS INHALED: Take person to an open area
for fresh air. Seek medical attention.
• IF TONER GETS IN THE EYES: Flush eyes with large
quantities of cool water for 15 minutes, keeping eyelids
open with fingers. Seek medical attention.
Handbook
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Getting Started
Where to Install Your Fax Machine
Place your fax machine in a dust-free location away from
direct sunlight.
•Allow several inches on each side of the fax machine to
ensure adequate ventilation.
•Make sure that both power and telephone outlets are
available nearby.
•Choose a location where the relative humidity is between
20% and 80%, and where the temperature is between 50°F
(10°C) and 92°F (32°C).
Unpacking
Remove contents from the carton. Be sure that all the items
listed below are included.
1OKIFAX 5700 or 5900 Fax Machine
2Toner cartridge
3Image drum (inside machine)
4Power cord
5Telephone line cord
6Document Stacker
7Documentation
Handbook
Quick Reference
Warranty, Regulatory, Specification Information
If any items are missing, contact Oki Data immediately.
!
Keep your packing materials and carton in case you
need to ship or transport the unit.
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Setting Up Your Fax Machine
1 Lift up on the document tray and swing it up and out of the
way.
2 Press the release buttons located on both sides of the copy
stacker. Lift up the stacker.
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17
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3Move aside the protective sheet and grasp the image drum
cartridge, then lift it out.
Caution: Do not touch the green drum surface!
!
4Grasp the protective sheet and pull it out.
5Put the image drum cartridge back into place.
6Press down at each end of the image drum cartridge to
make sure it is installed correctly.
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Installing the T oner Cartridge
1 Lift out the toner well cover and discard.
W arning: Be careful when handling the toner cartridge.
!
Do not let toner spill onto your clothing or other porous
materials. If you experience any problems with toner,
see the Safety guides at the beginning of this section.
2 Unwrap the toner cartridge and gently shake it to distribute
the toner. Then carefully peel the tape from the bottom of
the toner cartridge.
3 Holding the toner cartridge with the bottom down, insert
the left side into the toner well, placing it under the tab (a).
Important: This machine will only operate using toner
!
cartridges specified by OKI for this facsimile machine.
The use of any other toner will result in the display of
an operation error and in machine malfunction.
a
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4 Lower the right side down into the toner well.
5 Push the lock lever forward until it stops.
6 Close the copy stacker and document tray.
Attaching the Document Stacker
Attach the document exit stacker on the back of the machine
using the latching mechanism provided.
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Connecting to the Telephone Line
1Insert one end of the telephone cord into the LINE jack in
the back of the machine.
3Insert the end of the cord into the TEL jack on the back of
the fax machine.
2Insert the other end into your wall telephone jack.
Installing the External Optional Handset
If you purchased an external handset option with your
fax machine, follow these instructions to install it.
1Plug in one end of the handset cord into the handset and
the other end into the jack on the front of the cradle. Place
the handset in the cradle.
2Insert the supplied telephone cord into the jack located on
the back of the cradle.
The two TEL jacks are provided to allow you to connect
!
both an external handset and an answering machine.
Handbook
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Connecting an External Telephone or
Answering Machine
Important: Any external telephone or answering
!
machine connected to Your fax machine must be FCC
(US) or CSA (Canada) approved.
To connect both an answering machine and a telephone:
1 Connect your answering machine to your fax machine.
2 Plug your external telephone’s cord into the telephone jack
on your answering machine.
You must have the T AD mode feature turned on for an
!
answering machine to work with your fax machine. See
“Setting the Answering Mode.”
1 Insert one end of the telephone cord into the TEL jack on
the back of the fax machine.
2 Insert the other end into the jack in your external device.
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Connecting Power
1 Plug the power cord into the back of the unit.
2 Plug the other end into a grounded AC owner outlet.
3 Turn on the power switch.
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