Oki 5900 User Manual

User’s Handbook

Every effort has been made to ensure that the information in
this document is complete, accurate, and up-to-date. Oki Data
assumes no responsibility for the results of errors beyond its
control. Oki Data also cannot guarantee that changes in
software and equipment made by other manufacturers and
referred to in this guide will not affect the applicability of the
information in it. Mention of software products manufactured
by other companies does not necessarily constitute
endorsement by Oki Data.

Copyright 1999 by Oki Data Americas, Inc. All rights
reserved.

Second edition August, 1999.

Written and produced by the Oki Data Training &
Publications Department. Please address any comments on
this publication

by mail to: or by e-mail to:
Training & Publications Dept. [e-mail]

Oki Data Americas, Inc.
2000 Bishops Gate Blvd.
Mt. Laurel, NJ 08054-4620

For the latest product information, printer drivers, manuals,
special offers, etc., we welcome you to visit our multilingual
web site:

http://www.okidata.com

ii

|

Handbook

Year 2000 Compliance

All products currently sold by Oki Data are Year 2000
compliant. Each product contains information technology that
accurately processes date and time data between the years
1999 and 2000, and carries no issue for the September 9,
1999 (9999) programming concern. These products, when
used in combination with products purchased from other
manufacturers, whose products properly exchange data and
time information, will accurately process the date and time.
All future products are committed to meeting the same Year
2000 compliance.

OKI, Oki Data and OKIOFFICE are registered trademarks/marques
déposées/marcas registradas, and OKIFAX and OkiLAN are
trademarks of Oki Electric Industry Company, Ltd.

ENERGY STAR is a registered trademark of the United States
Environmental Protection Agency

Windows is either a registered trademark or a trademark of Microsoft
Corporation in the United States and other countries.

JetSuite is a trademark of eFAX.com.

Energy Star

®

As an ENERGY STAR partner, Oki Data
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency.

Handbook

iii

|

iv

|

Handbook

Contents

Introduction....................................................... 1

Features............................................................................... 1

Product Options.................................................................. 3

A Look at the Components and

Control Panel .................................................... 4

Components ....................................................................... 4

Control Panel Keys and Indicators..................................... 9

One-Touch Keypad ........................................................ 12

Signal Tones ................................................................... 1 3

Installation ....................................................... 14

Safety ................................................................................ 14

Installation Hints ......................................................... 1 4

Operation and Maintenance ........................................ 15

T oner Cartridge and Image Drum Handling................ 15

Emergency First Aid ....................................................15

Getting Started ................................................................. 16

Where to Install Your Fax Machine ...............................16

Unpacking...................................................................... 16

Setting Up Your Fax Machine .......................................... 17

Installing the Toner Cartridge........................................ 1 9

Attaching the Document Stacker ................................... 2 0

Connecting to the Telephone Line ................................ 2 1

Installing the External Optional Handset ...................... 2 1

Connecting an External Telephone or

Answering Machine ....................................................... 2 2

Connecting Power.......................................................... 2 2

Loading Paper ................................................................ 2 3

Selecting Functions and Settings.................... 24

Navigating the Function Menu ................................... 2 4

Primary Menu Functions ............................................. 25

Using the Help Key ..................................................... 25

Setting Features ................................................................ 2 5

Using Step Access .......................................................... 26

Using Speed Access........................................................ 26

Speed Access Numbers ................................................ 27

Setting Basic Features..................................... 29

Setting the Date and Time................................................ 29

Setting Your Fax Machine’ s ID......................................... 29

TSI/CSI ........................................................................ 29

Sender ID ..................................................................... 29

Setting the Language ....................................................... 3 0

Setting the Answering Mode............................................ 3 0

Auto Receive Mode [F AX] ............................................ 30

Manual Receive Mode [TEL] ........................................ 30

Telephone/Fax Mode [T/F] ............................................ 30

Table of Contents

v

|

T elephone Answering Device Mode [T AD] ................... 31

Memory Reception Mode [MEM]................................. 31

Forwarding Mode........................................................... 3 1

PC Fax Mode ................................................................. 31

Dial and Incoming Call Parameter Settings ..................... 32

Dial Parameter Settings .................................................. 32

Redial Tries ................................................................. 3 2

Redial Interval ............................................................. 3 2

Auto Start..................................................................... 32

Dial Tone Detect .......................................................... 32

Busy Tone Detect ........................................................ 32

T one/Pulse (MF/DP) .................................................... 33

T one (MF) Duration..................................................... 33

PBX LINE .................................................................... 33

FLASH/EARTH/NORMAL ......................................... 33

DIAL PREFIX .............................................................. 33

Incoming Call Parameters .............................................. 34

Other Basic Parameters .................................................. 35

Connecting to a PBX........................................................ 36

Programming Speed Dial Numbers .............. 38

One-Touch Key Faxing ............................................... 38

2 or 3 Digit Faxing ...................................................... 38

Group Faxing............................................................... 38

Programming One-Touch and 2 or 3 Digit

Speed Dial Numbers....................................................... 39

Programming a Speed Dial .......................................... 41

Chain Dialing ................................................................. 4 2

Programming a Group Directory.................................... 42

Basic Faxing .................................................... 43

Preparing Documents ....................................................... 43

Guidelines ...................................................................... 43

Document Size............................................................ 43

Multiple Page Documents ............................................. 43

Loading Documents ......................................................... 44

Sending a Fax to a Single Location ................................. 45

Using a One Touch Speed Dial Key ............................ 45

Using 2 or 3-digit Speed Dial ...................................... 45

Using the Search Function .......................................... 46

Using the Numeric Keypad ......................................... 46

Using An External Telephone...................................... 46

Sending a Fax to Multiple Locations (Broadcasting) ..... 47

Sending a Fax to a Group ................................................. 47

Display Messages........................................................... 48

Real-Time Dialing ......................................................... 48

Redialing ....................................................................... 48

Confirming Results ........................................................ 48

Stopping a Transmission ............................................... 4 8

Receiving Faxes Manually ............................................ 49

Receiving Faxes to Memory.......................................... 49

No Paper Reception ....................................................... 4 9

No Toner Reception ....................................................... 5 0

Canceling Messages Stored in Memory ........................ 50

vi|Table of Contents

Rejecting Unsolicited Fax Messages ............................... 5 1

Power Failures and Memory............................................. 51

Dual Access....................................................................... 52

What You Can Do While Sending a Fax........................ 52

What You Can Do While Receiving a Fax .................... 52

What You Can Do While Making Copies...................... 52

Making Copies ................................................................. 53

Manual Paper Feeder ..................................................... 53

Face Up Stacking/Face Down Stacking......................... 54

Advanced Operations ..................................... 55

Delaying Fax Transmissions ............................................ 55

Delayed Transmission ................................................. 5 5

Delayed Batch Transmission....................................... 55

Priority Transmission ....................................................... 56

Confidential Faxes ........................................................... 57

Sending Confidential Faxes .......................................... 5 7

Receiving Confidential Faxes ....................................... 58

Programming Personal (Confidential) Mailboxes......... 5 8

Changing a Password .................................................. 58

Closing a Mailbox ....................................................... 59

Printing Confidential Faxes ........................................ 5 9

Relay Faxing.................................................................. 6 0

Relay Broadcast Report............................................... 60

Sending Documents Requested by Another Fax Machine

(Polling Transmission)................................................... 61

Memory Polling ........................................................... 61

Memory Polling (Bulletin).......................................... 62

Fax on Demand (Bulletin Polling [Box]) .................... 6 2

Document Tray Polling ............................................... 6 3

Dialing Another Fax Machine to Request Documents

(Polling Reception) ........................................................ 6 4

Call Forwarding................................................................ 64

Customizing Features and Operations.......... 66

Viewing Current Settings ............................................ 6 6

Operation Functions ......................................................... 6 6

Service Function Settings ................................................ 70

Options ............................................................................. 71

Reports............................................................. 73

Understanding Reports ..................................................... 7 3

Active Memory Files Report ......................................... 73

Activity Report .............................................................. 7 3

Confidential Reception Report ..................................... 7 4

Broadcast Confirmation Report..................................... 7 4

Broadcast Entry Report.................................................. 74

Message Confirmation Report....................................... 74

Configuration Report ..................................................... 7 5

Telephone Directory ...................................................... 7 5

Power Outage Report ..................................................... 75

Printing Reports ............................................................. 7 5

Codes Used in Reports................................................... 76

Table of Contents

vii

|

Maintenance .................................................... 78

Replacing the Toner Cartridge ......................................... 7 8

Replacing the Image Drum............................................... 81

Resetting the Drum Counter .......................................... 83

Cleaning the Scanner Path............................................. 83

Obtaining Consumables and Replacement Parts........... 8 4

Consumables ............................................................... 84

Options........................................................................... 84

Problem Solving .............................................. 85

Clearing a Document Jam ................................................ 85

Clearing a Printing Paper Jam .......................................... 85

Printing a Cleaning Page.................................................. 88

Display Panel Messages ................................................... 88

Error Messages ............................................................... 88

Reading the Print Counters .............................................. 9 1

Problem Checklist ............................................................ 91

Shipping Your Machine ................................................... 9 5

Service and Support ....................................... 96

Your Sales and Service Dealer.......................................... 96

Customer Support Professionals ...................................... 96

The Okidata Customer Information System..................... 97

Okidata on the Internet..................................................... 9 7

Index ................................................................ 98

viii|Table of Contents

Introduction

Thank you for purchasing this OKIFAX 5700 or OKIFAX

Overview

5900 fax machine. The OKIFAX 5700/5900 desktop,
plain-paper facsimile machines utilize advanced light­emitting diode (LED) technology for quick and trouble­free transmission/reception of data and images. In addition
to the many standard features, we offer optional devices
that expand you machine’s capabilities, including
additional memory backed up by internal battery, a
multifunction PC Interface Kit, and a Network Print Kit.

Features

The OKIFAX 5700/5900 machine includes the following fax
features:

••

• Newly designed control panel. Special programming

••

keys, a 40-key plate for pre-programmed telephone
number, and a 10-key pad for standard dialing and
programming.

••

• New 80-character LCD (4 rows ( 20 characters). Easy

••

to read display for operation guidance, clock display,
function information, etc.

••

• Automatic Document Feeder (A.D.F.). Capacity of up

••

to 50 sheets of recommended letter/A4 paper.

••

• Speed dialing. Set up to 40 (Model 5700) or 80 (Model

••

5900) pre-programmed telephone numbers for automatic
one-touch faxing, as well as an additional 100 (model

5700) and 150 (model 5900) numbers for 2 or 3-digit
entry faxing.

• Group dialing. Create as many as 20 groups of

telephone numbers and send documents to multiple
locations with a single selection (broadcast faxing).

••

• Automatic alternate call. Dials a second (alternative)

••

telephone number if the number originally dialed is busy.

••

• Alphanumeric telephone directory. Search for

••

programmed telephone numbers by name.

••

• 72-hour battery backup. If power is lost, incoming

••

messages will be stored in memory.

••

• 33.6K bps transmission rate. Fast, efficient

••

communications.

••

• Large-capacity memory. 2.5 and 4.5 Mbyte for models

••

5700 and 5900, respectively. This provides storage
capacity of up to 200 pages (5700) and 360 pages
(5900).

••

• Half-tone. Half-tone area of the document is processed

••

with 64-scale gradation.

Handbook

1

|

••

• Advanced transmission and reception functions.

••

Includes delayed transmission, broadcasting (multi­location transmission), confidential message
transmission/reception, relay broadcasting, polling, etc.

••

• Fax forwarding. Document can be forwarded to a

••

designated location after being stored in memory (setting
can also be used to forward a document when the local
machine is out of toner or paper).

••

• Automatic redial and page re-transmission. Ensures

••

document transmission when a telephone number is busy
or a problem occurs in the communications process.

••

• Advanced memory transmission/reception features. A

••

number of convenient features including automatic
reception into memory without printing (e.g., ideal for
reception of confidential communications).

• Dual-access operations. Allows two tasks to be

conducted at once (e.g., scan and prepare a document for
transmission while another document is being received).

••

• Automatic answering mode detection. Distinguishes

••

between incoming fax and voice communications thus
allowing the use of an answering machine on the same
telephone line.

• Closed network. Prevents the reception of unsolicited

communications.

• Large Paper Capacity. 250 sheet paper cassette

(universal size: legal, letter, A4). An optional second
paper tray is available to increase paper holding capacity
to 500 sheets.

2

|

Handbook

••

• No paper reception. Allows continued reception of

••

documents when toner or paper run out by storing data
not yet printed in the built-in memory.

• Polling. Allows the transmission/reception of documents

from remote facsimile machines with polling capabilities.

••

• Copier function. Make up to 99 copies of a document at

••

one time.

••

• Progress reports. Enable tracking of transmission status,

••

and machine operations, settings and maintenance
requirements.

Product Options

The following are optional devices that can be purchased to
expand the functions of OKIFAX 5700/5900 facsimile
machines:

• Second Paper Tray. Increases paper holding capacity to

500 sheets (universal size: legal, letter, A4).

• Expanded Memory. Adds more memory to increase

storage capacity. Available in either 2.0 or 4.0-Mbyte
boards.

••

• Telephone Handset. Connects directly to the machine

••

and operates like a standard telephone.

• MFP PC Interface Kit. Installation of MFP software

(hardware provided as standard feature) enables a
machine to operate as a multi-function peripheral (MFP)
providing printer, scanner and Fax Modem capabilities
when connected to a personal computer.

• Network Print Kit. Gives the option of utilizing the

Network Print Service via Local Area Network (LAN).

Handbook

3

|

A Look at the Components and Control Panel

Components

LCD Panel

Displays status of machine
and operation in progress.

Control Panel
(Programming) Keys

Main keys used for
programming machine settings
and operations and navigating
through the function menu.

Power Switch

Press 1 to turn on and 0 to turn off.

Copy Stacker Release Buttons

Press these two buttons, one on each side,
to gain entry to toner/image drum area.

One-Touch Keypad

Use for one-touch dialing of preprogrammed
telephone numbers, as well as inputting
alphabetic, numeric and special characters,
etc. for programming and ID entries.

Numeric Keypad

Use to enter telephone numbers,
program information, manual
dialing, etc.

Manual Paper Feeder Tray

Fold out for manual paper feed
(bypass paper tray) use this to
feed different types of paper
directly into the machine.

4

|

Handbook

Document Stacker

Holds original documents after being
faxed or copied.

Copy Output Lever

Up position: copies exit the
machine facedown.

Down position: copies exit
face up. Available only when
copying or when using
Network Print or PC Print.

Document Guides

Adjust guides to the width of
documents to be faxed/copied.

Document T ray

Holds documents to be faxed/copied.

Document T ray Extension

Pullout extension for supporting
long documents.

Copy Stacker

Holds document copies after
copying process.

Copy Stacker Extension

Pullout extension for supporting long
documents.

Paper Indicator

Shows level of paper remaining
in paper tray.

Paper Tray

Holds 250 sheets of paper (universal
type: legal, letter, A4).

Handbook

5

|

Line Jack

Jack for connection to
main outside telephone
line.

TEL Jack 1
TEL Jack 2

Jacks for connecting optional telephone
handset, external telephone or answering
machine.

AC Power Cord Inlet

Plug the AC power cord supplied
with the unit into this inlet.

Back Cover

Remove this cover to expose the expansion
slots for optional memory, and NIC board.

IEEE-1284 Parallel Port

Standard hardware for connection to
personal computer and operation of MFP
features.

6

|

Handbook

LED Print Head

This black bar is the transfer mechanism
that writes received/copied information to
the image drum. This bar should be
cleaned each time the toner cartridge is
changed.

Image Drum Unit

The image drum unit contains a green photosensitive
drum which receives information from the LED print
head and transfers it to the printing paper.

Toner Cartridge

This black cylinder, installed inside the image
drum unit, contains the black powder used as the
machine’s ink for printing data. Install a new
toner cartridge* when the Replace Toner Cart
message appears on the display panel.

*Only toner cartridges specified for use in this
machine by Oki should be installed.

Handbook

7

|

8

|

Handbook

Control Panel Keys and Indicators

1 LCD Display Panel: Refer to this display for instructions

and information while the machine is performing
operations, or when entering information or changing
settings.

5 Shift Right ©Key:

Use this key to:

- Move to the next operational layer in the
programming of the machine.

- Determine/register a menu option or setting.

- Move the cursor to the right during normal operation.

2 Shift Up ¶Key: Use this key to:

- Move to the previously selected option in the same
operational layer when programming the machine.

- Move to the upper row from the lower row when
data such as telephone numbers is listed in two rows.

3 Shift Left § Key: Use this key to:

- Return to the previous operational layers in the
programming of the machine.

- Move the cursor to the left during normal operation

4 Shift Down Ä Key:

Use this key to:

- Move to the next option in the same operational layer
when programming the machine.

- Move to the lower row from the upper row when data
such as telephone numbers is listed in two rows.

6 Alarm Indicator: This indicator light will flash and an

alarm will sound to notify of problems that occur. To turn
off the alarm indicator, press the Stop key and correct the
problem.

7 Enter Key:

Use this key to:

- Determine/register a menu option or setting.

- Determine the location of a broadcast operation.

- Display the results of a transmission or printout a
Message Confirmation Report when the machine is in
the standby mode with no document set in the
document tray.

8 Help Key: Press this key to print out a function list.

9 Resolution Key (Photo, Ex.fine, Fine, STD indicator

lights): Use this key to set the desired resolution of the

Handbook

9

|

fax/copy after loading the document. Use the Photo setting
when the original document includes half-tone images.

10 Type of Original Key (Dark, Normal, Light indicator

lights): Use this key to set the contrast after loading the

document. Use Light for originals that are too light,
Normal for originals with good contrast, and Dark for
originals that are too dark.

11Clear Key: Use this key to cancel ID, telephone number

and programming entries.

12 Menu/Exit: Use this key:

- To activate the Menu modewhen the machine is in
standby state.

- To Exit the mode and return to standby state.

ID, etc., use this key to enter unique characters: Symbols
(! # & ‘ ( ) * + , - . / : ; = ? · , Umlaut characters (ДЯСЦЬ),
and Norwegian characters (ЖЕШжеш).

15 Numeric Keypad: These 12 keys work like the keypad on

a standard telephone when dialing a telephone number.
They are also used to move to another operation mode,
enter numbers, letters and other characters when
programming the machine, and input speed dial numbers
after pressing the Speed Dial key. The “#” key is used for
the creation of groups of telephone numbers for batch
transmission. After a document is loaded, this key can
also be used to select previously programmed groups of
telephone numbers for faxing.

16 Redial Key: Press this key to automatically redial the last

telephone number dialed on the machine.

13 */Tone Key: If the machine is set for pulse dialing,

pressing this key will switch from pulse to tone dialing
during the current call. This key can also be used during
programming to create numbers with mixed pulse-tone
operation.

14 0/Unique Key: Use this key as “0” when dialing telephone

numbers. When programming the Sender ID, Location

10

|

Handbook

17 Hook Key: Use this key to open the telephone line for

manual dialing with the numeric keypad or external
telephone handset. After pressing the key, it will be
possible to hear the dial tone and dialing code through the
machine’s speaker.

18 Speed Dial/Search Key: After loading a document for

faxing, press this key and then enter the programmed

Speed Dial (One-Touch or 2 or 3-digit) number for the
location. The speed dialing function will automatically
dial the telephone number and transmit the fax. After
pressing the Search key, it is possible to search
corresponding location IDs when alphanumeric characters
are entered.

19 Hyphen Key: Use this key as the “-” character when

programming ID and PBX, public line, international
telephone or Earthing/Flashing switches. It is also used to
type the “+” when entering TSI/CSI numbers.

20 Start/Copy Key:

Use this key to:

- Start transmission of a document after loading the
document and selecting the location.

- Start manual fax transmission or reception.

- Return the machine to normal operation from the
Power Save mode.

- Start the copying function.

21 Stop Key:

Use this key to:

- Cancel the operation shown on the display.

- Cancel the transmission of a fax (press twice within
3 sec).

- Cancel an alarm (Alarm indicator light will illuminate).

- Return to higher operational layers when
programming the machine.

22 One-Touch Keypad Latch to Second Panel (model

5900): Lifting on this latch, the primary label plate for the

One-Touch keypad rotates on hinges to reveal a second
panel.

23 One-Touch Keypad: For a detailed description of the

One-Touch Keypad functions, please refer to the next
section, One-Touch Keypad.

24 One-Touch Labels: After programming a telephone

number into a One-Touch key, write the name of the
location on the label for the One-Touch key. (Remove the
plastic covering the label, write the name using a pencil,
and then replace the cover.)

Handbook

11

|

One- Touch Keypad

Use these keys for quick, one-touch dialing and the
programming of other machine operations. In addition to the
ability to assign telephone numbers (up to 40 digits each) to a
One-Touch key, alphanumeric names of up to 15 characters in
length can be registered (Telephone Directory).

Using One-Touch Keys for Dialing

To use One-Touch keys for dialing, after the telephone
number(s) for the key have been programmed, simply load
the document to be faxed and press the key of the location
where the fax is to be sent. Two telephone numbers can be
programmed for each One-Touch key, a primary number that
is always dialed first, and an alternate number that is
automatically dialed if the first number is busy or the call is
not answered.

Using One-Touch Keys for Search

After pressing the Search key, use these keys to make an
alphabetical search for names of telephone numbers
previously programmed.

Using One-Touch Keys for Programming

The One-Touch keys are also useful in the programming of
names in the machine memory. In addition to the

alphanumeric keys, a number of special keys are provided for
programming convenience:

Alphabet Keys (One-Touch keys#1-27, except #20): When
programming the Sender ID and Location ID, use these keys
to enter alphabet characters.

Unique Key (One-Touch key#20): Use the same as the “0”
of a 10-keypad, and for entering symbols (! # & ‘ ( ) * +, - . /
: ; = ? · , Umlaut characters (ДЯСЦЬ), and Norwegian
characters (ЖЕШжеш).

Del Key (One-Touch key #30): Use this key to delete
characters at the position of the cursor in the display panel
when entering ID, telephone numbers or programming
functions.

Caps Key (One-Touch key #31): Use this key to switch
between uppercase and lowercase when entering
alphanumeric characters.

Space Key (One-Touch key #36): Use this key to enter
spaces when programming the machine. Unlike the Pause
key, spaces provide easier reading only and have no effect on
dialing characteristics.

Plus Key (One-Touch key #39): Each fax number entered or
programmed into the machine can be up to 40 digits long. If
you need to dial a number longer than 40 digits, you can dial
the number using any combination of Speed Dial numbers or
the numeric keypad. To enter a chain dial number into a

12

|

Handbook

Speed Dial number, press the Plus key at the 40th position of
the first part of the number to indicate it is a chain dial
number, then complete the process by entering the second
part of the number following the procedures required for
inputting another Speed Dial number.

Pause Key (One-Touch key #40): Use this key to enter
automatic 3sec pauses in dialing when programming
telephone numbers. For example, use this key to tell the
machine to wait for an outside or international line to open.
(Pauses in a telephone number dialing sequence are indicated
by a “P”.)

Other: Special character keys (, ; @ _ : / \ . +).
Accessing Second Panel of One-Touch Keys (model 5900)

To access the second panel of One-Touch keys (41-80 for
model 5900) grasp the latch at the bottom of the keypad and
lift up on the main panel, swinging it up and to the right.
After pressing the desired key(s), close the main panel.

Signal T ones

The OKIFAX 5700/5900 machines emit a number of sounds
to inform the user of specific conditions.

Key Select Tone: This is a short beep that is emitted each
time a key is pressed.

Error Tone: If an inappropriate key is pressed, the machine
emits three short beeps. If there is a problem with operations
during communications, the machine emits five long beeps.
Press the Stop key to turn the error tone off, and then print a
Message Confirmation Report to check the source of the
problem. To do this, press the Copy key twice in succession
with no documents loaded.

End of Session Tone: At the end of each successful faxing
session, the machine emits a long beep to confirm that there
were no errors or problems in the communication.

Off-Hook Alarm Tone: If the machine is equipped with a
telephone handset, and if the receiver of the handset is left out
of the cradle when not in use, the machine emits an
intermittent warbling sound. To turn off the sound, return the
receiver to its cradle or press the Stop key.

Handbook

13

|

Installation

Overview

To install your new OKIFAX 5700/5900, following the steps
in this section.

• Safety

• Installation Hints

• Operation and Maintenance

• Toner and Image Drum Handling

• Emergency First Aid

• Getting Started

• Setting Up Your Fax Machine

• Loading Paper

Safety

Installation Hints

• Install your fax machine in a dust-free location away from

direct sunlight

• Do not plug your fax machine into a power source shared

by equipment that produces electrical noise (i.e., air
conditioners, etc)

• Leave electronic adjustments to authorized service

personnel

• The LINE terminal connects your fax machine to a

standard telephone line. To avoid damage to your
telephone system or to the fax machine, do not plug your
fax machine into anything other than a standard RJ-11C
jack.

• Your fax machine is intended to be grounded electrically

and is equipped with a three-wire grounded power cord.
For your safety, do not attempt to defeat your power cord’s
grounding plug.

• The electrical outlet and phone jack should be installed

near the equipment and should be easily accessible.

• The two TEL terminals on the back of the fax machine are

only suitable for 2 wire devices. Not all standard
telephones will respond to incoming calls when connected
to an extension jack.

• This equipment may not necessarily provide for the

effective hand-over of a call from a telephone connected to
the same line.

• The operation of this equipment on the same line as

telephone or other equipment with audible warning
devices, such as call waiting, or automatic ring detectors
may cause false tripping of the ring detector.

14

|

Handbook

Operation and Maintenance

• Use a dry cloth to clean the control panel and the main

body of the unit.

• Aside from the instructions specifically mentioned in this

handbook, your fax machine is not user serviceable. Do
not attempt to service the machine or lubricate moving
parts by yourself.

• Pull out the AC plug before trying to remove any objects

that may have fallen into the machine.

• Immediately disconnect the fax machine if it becomes

physically damaged and arrange for its repair or disposal.

• When relocating your fax machine, always disconnect the

telephone line before disconnecting the power cord, then
reconnect the power cord first.

• This fax machine is not intended to be used in parallel

with any other telephone devices.

Toner Cartridge and Image Drum Handling

• Leave unused toner cartridges and image drums in their

packages until needed. When replacing a toner cartridge
or image drum, re-use the packaging to dispose of the old
toner cartridge or image drum.

• Do not expose these components to light for more than

five minutes. Never expose the green drum (inside the
image drum unit) to direct sunlight.

• Always hold the image drum by the ends—never by the

middle. Never touch the green drum inside the image
drum unit.

• Exercise care when removing the toner cartridge. Do not

let it touch your clothing or porous materials. The toner
powder causes permanent stains.

• Small amounts of toner spilled on skin or clothing can be

readily removed with soap and cold water. Using heated
water will make removing the stain much more difficult.

Emergency First Aid

• IF TONER IS SWALLOWED: Dilute by giving two

glasses of water and induce vomiting by administering
Syrup of Ipecac (follow manufacturer’s instructions), Seek
medical attention. Never attempt to induce vomiting or
give anything by mouth to a person who is unconscious.

• IF TONER IS INHALED: Take person to an open area

for fresh air. Seek medical attention.

• IF TONER GETS IN THE EYES: Flush eyes with large

quantities of cool water for 15 minutes, keeping eyelids
open with fingers. Seek medical attention.

Handbook

15

|

Getting Started

Where to Install Your Fax Machine

Place your fax machine in a dust-free location away from
direct sunlight.

•Allow several inches on each side of the fax machine to

ensure adequate ventilation.

•Make sure that both power and telephone outlets are

available nearby.

•Choose a location where the relative humidity is between

20% and 80%, and where the temperature is between 50°F
(10°C) and 92°F (32°C).

Unpacking

Remove contents from the carton. Be sure that all the items
listed below are included.

1OKIFAX 5700 or 5900 Fax Machine
2Toner cartridge
3Image drum (inside machine)
4Power cord
5Telephone line cord
6Document Stacker

7Documentation

Handbook
Quick Reference
Warranty, Regulatory, Specification Information

If any items are missing, contact Oki Data immediately.

!

Keep your packing materials and carton in case you
need to ship or transport the unit.

16

|

Handbook

Setting Up Your Fax Machine

1 Lift up on the document tray and swing it up and out of the

way.

2 Press the release buttons located on both sides of the copy

stacker. Lift up the stacker.

Handbook

17

|

3Move aside the protective sheet and grasp the image drum

cartridge, then lift it out.

Caution: Do not touch the green drum surface!

!

4Grasp the protective sheet and pull it out.

5Put the image drum cartridge back into place.

6Press down at each end of the image drum cartridge to

make sure it is installed correctly.

18

|

Handbook

Installing the T oner Cartridge

1 Lift out the toner well cover and discard.

W arning: Be careful when handling the toner cartridge.

!

Do not let toner spill onto your clothing or other porous
materials. If you experience any problems with toner,
see the Safety guides at the beginning of this section.

2 Unwrap the toner cartridge and gently shake it to distribute

the toner. Then carefully peel the tape from the bottom of
the toner cartridge.

3 Holding the toner cartridge with the bottom down, insert

the left side into the toner well, placing it under the tab (a).

Important: This machine will only operate using toner

!

cartridges specified by OKI for this facsimile machine.
The use of any other toner will result in the display of
an operation error and in machine malfunction.

a

Handbook

19

|

4 Lower the right side down into the toner well.

5 Push the lock lever forward until it stops.

6 Close the copy stacker and document tray.

Attaching the Document Stacker

Attach the document exit stacker on the back of the machine
using the latching mechanism provided.

20

|

Handbook

Connecting to the Telephone Line

1Insert one end of the telephone cord into the LINE jack in

the back of the machine.

3Insert the end of the cord into the TEL jack on the back of

the fax machine.

2Insert the other end into your wall telephone jack.

Installing the External Optional Handset

If you purchased an external handset option with your
fax machine, follow these instructions to install it.

1Plug in one end of the handset cord into the handset and

the other end into the jack on the front of the cradle. Place
the handset in the cradle.

2Insert the supplied telephone cord into the jack located on

the back of the cradle.

The two TEL jacks are provided to allow you to connect

!

both an external handset and an answering machine.

Handbook

21

|

Connecting an External Telephone or
Answering Machine

Important: Any external telephone or answering

!

machine connected to Your fax machine must be FCC
(US) or CSA (Canada) approved.

To connect both an answering machine and a telephone:
1 Connect your answering machine to your fax machine.
2 Plug your external telephone’s cord into the telephone jack

on your answering machine.

You must have the T AD mode feature turned on for an

!

answering machine to work with your fax machine. See
“Setting the Answering Mode.”

1 Insert one end of the telephone cord into the TEL jack on

the back of the fax machine.

2 Insert the other end into the jack in your external device.

22

|

Handbook

Connecting Power

1 Plug the power cord into the back of the unit.

2 Plug the other end into a grounded AC owner outlet.

3 Turn on the power switch.

Loading Paper

Your OKIFAX can hold up to 250 sheets of standard-weight
(20 lb.) paper in letter, legal, and A4 sizes. For best results,
use paper specially made for laser printers or photocopiers.

If you are receiving a document created on legal-size

!

paper, the document will be reduced to fit on letter size
paper. The vertical length of the received page image is
automatically reduced to fit on the paper loaded, down
to 75% of the original length.
Your fax machine is set at the factory to use letter size

!

paper. To use a different paper size, change the 1’ST
P APER SIZE user function setting to match your new
paper size. See “Customizing Features and
Operations.”

2 Adjust the paper guides (a) to the width of your paper. Set

the left guide all the way to the left. Set the right guide to
the marker for the size you’re using.

3 Lift up the paper length adjustment guide (b) and set it to

the length of your paper. (If using legal size paper, remove
the extension at the back of the tray).

b

a

a

1 Pull out the paper tray.

4 Remove the paper from its wrapper. Note the “print side”

notice printed on the label. Fan the paper.

5 Load the paper into the paper tray, print side down.

If you are loading paper in response to a PAPER OUT

!

error message, open and close the upper cover to clear
the error condition.

Handbook

23

|

Selecting Functions

Navigating the Function Menu

and Settings

Overview

The navigating keys (a) and LCD display (b) on the control
panel simplify setting your machine’s functions.

The machine functions are organized in a menu structure. As
you navigate through the menu using the navigation keys,
functions are displayed in the LCD window. If a document is
loaded, menu functions for sending documents are displayed
first. If no document is loaded, other menu functions are
displayed.

b

a

The menu is set up in a multi-level structure of functions,
options, and settings. A function can include a number of
options and settings.

For example, Polling TX/RX includes 2 options—Polling
TX and Polling RX. Each of these options includes a number
of possible settings.

Menu Structure

Function
Options
Settings

24

|

Handbook

Primary Menu Functions

Delayed TX
Delayed Batch TX
Priority TX
Confidential TX
Relay Initiate TX
Rolling TX/RX

Using the Help Key

To see how the menu is organized, press HELP.
Your machine will print out a Function List
with instructions to access menu items. This can
be helpful when you are setting your machine’s
features.

Print From Memory
Report Print
Location Program
Setup
Counter
Printer Cleaning

Setting Features

There are two ways to navigate through the functions:
1The step access method moves through the function menu

step by step. It lets you see your choices at each level.

2If you know exactly what settings you want to change, the

speed access method takes you directly to most points on
the menu. Speed access numbers are only assigned to Set
Up menu functions.

Handbook

25

|

1 Using Step Access

To navigate through the various functions step by step, use
the navigation keys:

2 Using Speed Access

If a function is assigned a speed access number (set up
functions), simply type the number at the menu display
prompt to bring up the function. Speed access numbers must
be entered in two-digit format (i.e., 00-99). (See a list of
speed access numbers on the next 2 pages).

Following is an example of using speed access.

Press the MENU/EXIT key to activate the function menu
mode and to exit the function menu mode and return to
standby state.

Press SHIFT UP¶to move to the previous function or
option

Press SHIFT DOWN Äto move to the next function or to
move from the upper row to the lower row when data is
entered in two rows.

Press SHIFT LEFT § to move to the previous function or
to move the cursor to the left.

Press SHIFT RIGHT © to move the cursor to the right.
Press ENTER to set an option.
Press CLEAR to clear entered data.

26

|

Handbook

To bring up the Redial Tries function, you only need to press
three keys.

From the standby mode with no document loaded:

1 Press Menu/Exit.
2 Press 4 key.
3 Press 0 key.

4 Redial Tries function appears.

5 Enter the setting you want.

Speed Access Numbers

Following are the speed access numbers and their assigned functions.

Clock Adjustment

00 Clock Adjustment

ID/Password Programming

01 TSI/CSI 03 Personal Box
02 Sender ID 04 Memory Password

Machine Settings

10 Auto Answer Mode 18 Instant Dial
11 Monitor Volume 19 Restrict Access
12 Buzzer Volume 20 ECM Function
13 User Language 21 Closed Network
14 Remote Diagnosis 22 Toner Save
15 TX Mode Default 23 Sender ID Switch
16 No Toner Memory Receive 24 1st Paper Size
17 Memory Full Save 25 2nd Paper Size **

Handbook

27

|

Speed access numbers (continued)

Dial Options

40 Redial Tries 47 Pulse Make Ratio *
41 Redial Interval 48 Pulse Dial Type *
42 Auto Start 49 MF Tone Duration *
43 Dial Tone Detect 50 PBX Line
44 Busy Tone Detect 51 Flash/Earth/Normal *
45 MF/DP 52 Dial Prefix
46 Pulse Dial Rate *

Incoming Options

60 Incoming Ring 64 PC/FAX Switch
61 Remote Receive 65 CNG Count
62 T/F Timer Program 66 Ring Response
63 Continuous Tone 67 Distinctive Ring

Report Options

70 MCF (Single Loc.) 72 Message in MCF
71 MCF (Multiple Loc.) 73 Error Report (MCF)

LAN Options

80 Auto Tray Switch 83 IP Address
81 Paper Size Check 84 Subnet Mask
82 LAN Print Timeout 85 Default Gateway
* Set only by a service center.

** Active only when 2nd paper tray is installed.

28

|

Handbook

Setting Basic Features

Overview

Setting the Date and Time

Follow these instructions to set the date and time:

1 Press Menu/Exit to enter the menu.
2 Using the numeric keys (0-9), enter speed access number

00. The display shows:

Setting Your Fax Machine’s ID

Fax machines must identify the sender (Sender ID) and the
sender’s telephone number (TSI/CSI) on each page of every
fax sent.

Important: Programming this information into your

!

fax machine is required by law in the United States.

TSI/CSI

This is the telephone number of your fax machine. This
number is printed at the top of the faxes you send, and
appears on the displays and reports of other fax machines you
are communicating with. A TSI/CSI can be up to 20
characters long.

3 Enter the current date (xx/xx/xxxx) and time (hh:mm)

using the numeric keys (0-9), press Enter.

If invalid data is entered, the Enter key will not operate.

!

4 Press Menu/Exit to return to standby mode.

Sender ID

This is a descriptive title that identifies the sender—usually
the location of your fax machine or the name of your
company of office. It is printed at the top of every fax you
send. You can enter up to 32 characters. The first 16
characters will also be used as your Personal ID, which may
appear on the displays or reports of other fax machines you
are communicating with.

Handbook

29

|

To set TSI/CSI and Sender ID:

1 Press Menu/Exit to enter the menu.
2 Input speed access number 02.
3 Input up to 20 numbers and characters (0-9/Hyphen/Space/

+), press Enter.

4 Press Menu/Exit.

Setting the Language

1 Press Menu/Exit to enter the menu.
2 Using the numeric keys (0-9), enter speed access number

13.

3 Select the language you want to appear on the display

panel.

4 Press Menu/Exit to return to standby mode.

Setting the Answering Mode

Set the answering mode based on how you want your
machine to answer calls and what telephone equipment is
connected to it. Choose the mode that best fits your needs:

Auto Receive Mode [FAX]

Your machine is connected to a telephone line reserved only
for fax communication. (This is the factory setting).

Your machine assumes all incoming calls are fax messages
and automatically receives all incoming fax messages.

Manual Receive Mode [TEL]

You use the same line for both fax and telephone calls and the
majority of your incoming calls are telephone calls.

When someone calls, your machine rings like a telephone.
You can answer from an external telephone connected to your
machine. If you pick up the hand set and hear fax machine
tones, press the Start key to receive the fax. If you do not
answer the phone and someone tries to send you a fax
message, your machine will not accept it.

Telephone/Fax Mode [T/F]

Incoming calls are a mix of fax and telephone calls.

In this mode your machine detects whether the incoming call
is a fax or a voice call. When the call is from another fax
machine, your machine switches to fax mode and receives the
message. When the call is a voice call, your machine rings
like a telephone. If you do not answer, it switches back to fax
mode to allow the calling party to manually send a fax.

30

|

Handbook

Telephone Answering Device Mode [TAD]

You have an answering machine connected to your fax
machine.

In this mode, your machine detects whether an incoming call
is a fax or voice call. If it is a fax call, your machine receives
the fax. If it is a voice call, your machine rings, then your
answering machine activates. If you set the Remote Receive
user function (See “Customizing Features and Operations”),
the caller can send a fax at any time during or after the
recorded message by using their keypad to enter the remote
receive number you have programmed. This number activates
fax reception. Add something like this to your answering
machine message: “To send a fax now, press XX [the
programmed number.]”

Memory Reception Mode [MEM]

Received data is not printed but is stored into memory, even if
there is fax paper on which to print.

Use the Print Operation function to print out data stored in
memory during Memory Reception mode. You can set a
password to disable the Memory Reception mode.

Forwarding Mode [FWD]

All fax communications are received into memory, then
forwarded to another telephone number.

When set to this mode, the machine will receive all fax
communications into memory, and then automatically send
the messages to the telephone number programmed into the
Call Forwarding function. This function will display only
when a forwarding number has been programmed.

PC Fax Mode [PC, optional]

Incoming faxes are stored on you computer’s hard disk
instead of printing immediately.

This mode is only available when the machine is connected to
a personal computer via the optional multifunction printer
(machine) software. When activated, the machine forwards
the call directly to the computer. This lets you work with
faxes on your computer using the JetSuite Pro software
included with the machine option.

To Set the Answering Mode
1Press Menu/Exit to enter the menu.
2Input speed access no. 10 (Auto Answer)
3Press Ä or ¶ to select the desired mode, press Enter.
4Press Menu/Exit to return to standby mode.

Handbook

31

|

Dial and Incoming Call Parameter Settings

These settings allow you to control the way your machine
dials telephone numbers and received incoming calls. Setting
these functions before beginning use of your machine will
make your fax communications more efficient.

To set these parameters

1 Press Menu/Exit to enter the menu.
2 Input the speed access number.
3 Use Ä or ¶ to select the desired setting, Press Enter.
4 Press Menu/Exit to return to standby mode.

Dial Parameter Settings

Note: Factory Default settings are in bold italics.

Redial Tries

Speed access no. 40.
This function controls how many times your machine will

automatically redial a number that is busy or does not answer.
Available settings are from 0 to10 tries. Speed access no. 40.
The default setting is 3 tries.

Redial Interval

Speed access no. 41.
The function controls how long your machine waits between

each automatic redial attempt. Available settings are from 1 to
6 minutes. Default setting is 3 minutes between dialing
attempts.

Auto Start

Speed Access no. 42.
With this function set to ON, the machine will automatically

begin dialing as soon as a location is selected by pressing a
One-Touch key or by entering another Speed Dial number.
There is no need to press the Start key.

Dial Tone Detect

Speed access no. 43
This function allows your machine to wait for and detect a

dial tone before dialing. Set to ON, a dial tone must be
detected.

Busy Tone Detect

Speed access no. 44
This function allows your machine to detect a busy tone when

sending a fax. Available settings are ON and off.

32

|

Handbook

Tone/Pulse (MF/DP)

Speed access no. 45
This function controls which method your machine uses for

dialing: DP, dial pulse dialing which uses monotone pulses to
dial a number like a rotary telephone, MF, multi-frequency
dialing (touch tone) which uses different tones to dial a
number. MF is the default setting.

Tone (MF) Duration

Speed access no.49
If the machine is set to the MF dialing method, this function

controls the duration of the tones used for dialing (Tone
duration varies by country). Available settings are 75, 85, and
100 ms.

PBX LINE

Speed access no. 50
Turn this function on if your machine is connected to a PBX.

Once this function has been turned on and the access digit
function has been programmed, your machine will recognize
the access digit you use in your PBX to get an outside line.
After it dials your access digit, your machine will pause to

wait for an outside line before dialing the rest of the
telephone number. Available settings are on and OFF. See
"Connecting to a PBX" in the Installation chapter for
instructions to change this setting.

FLASH/EARTH/NORMAL

Speed access no. 51
If your machine is connected to a PBX, this function tells

your machine about the type of PBX line your machine if
connected to. Available settings are NORMAL (N), flash (F)
and earth (E).

DIAL PREFIX

Speed access no. 52
If your machine is connected to a PBX, use this function to

tell your machine what access number is used to obtain an
outside line from your PBX. You can enter up to 4 digits. See
Connecting to a PBX in this chapter for instructions on
changing this setting. Available settings are on
and OFF.

Handbook

33

|

Incoming Call Parameters

Incoming Ring

Speed access no. 60
This function offers a soft ringing sound through the

machine’s built-in speaker when a call is received. If the
function is set to OFF, the machine will not emit a ringing
sound during incoming calls. If the function is set to ON, the
machine will only emit a ringing sound when the machine is
set to TEL (manual receive mode) or Ring Response is set to
20 sec (except 1 ring). When set to DRC, the machine will
emit a ringing sound for each incoming call with the same
tone even if the Distinctive Ring parameter is set to ON.
Available settings are ON, OFF and DRC.

Remote Receive

Speed access no. 61
This function allows switching from telephone to fax mode to

receive an incoming fax. Use the keypad on the optional
handset or external telephone to enter the remote receive
number programmed into the machine. Available settings
are: OFF, 00, 11, 22, 33, 44, 55, 66, 77, 88, 99, ** or ##.

Continuous T one

Speed Access no. 63
When this function is set to ON, a completion tone is emitted

at the end of receiving a fax. Pressing the Stop key turns off
the tone. Default setting is OFF.

PC/F AX Switch

Speed Access no. 64
When set to ON, the machine will automatically switch to

FAX when fax reception by a connected personal computer is
not possible. Fax reception is disabled with set to OFF.
Available settings are ON and OFF.

34

|

Handbook

Other Basic Parameters

Monitor Volume

Speed Access no. 11
The machine is equipped with a speaker for monitoring

operations. This function provides a 5-level audio adjustment
of the speaker (OFF, Low, Mid, High-Mid, High).

Buzzer Volume

Speed Access no. 12
The machine is equipped with a buzzer that sounds when a

fax communication ends or, if an external telephone is
connected, when the receiver is not properly returned to its
cradle after use. The settings are Low, Middle and High.

Paper-Size Setting

The machine can support two different paper settings (when
the 2nd-Tray option is installed).

1’ST Paper Size

Speed Access no. 24
Use this function to set the size of the paper primarily used

in the machine. Default setting is Letter.

2’ND Paper Size*

Speed Access no. 25
Use this function to set a secondary paper size. Default

setting is Letter

* Setting cannot be made unless 2nd-Tray option is

installed.

User Language

Speed Access no. 13
Your machine has two languages installed—English and

Spanish, French or Portuguese, depending on where you
purchased it. The language programmed is used to display
messages on the control panel as to well as to print reports.

Message Confirmation Report Options

Message Confirmation Report (MCF) is a very convenient
feature that is often used on a daily basis to ensure that faxes
were sent or arrived at the proper destinations. Use the
following functions set MCF parameters.

Handbook

35

|

MCF. (Single-Loc)

Speed Access no. 70
Set ON, a MCF will be printed out automatically for single

location transmissions. When set to OFF, no report will be
printed out.

MCF. (Multi-Loc)

Speed Access no. 71
Set to ON, single and multiple location transmission

MCF99999999 will be printed automatically. When set to
OFF, no report will be printed out.

Image in MCF.

Speed Access no. 72
Set to ON, a portion of the first page of the fax transmitted

will be printed in the MCF. When set to OFF, no image will
be printed in the report.

Err. Report (MCF.)

Speed Access no. 73
Set to ON, an error report is automatically printed if a fax

communication does not end with the service code 0000.
When set to OFF, the report is not printed out automatically.

Connecting to a PBX

Private Branch Exchanges (PBXs) are private telephone
systems used to route calls internally, for example, in a
company. When dialing a telephone number, if a prefix
(access) number is required to open an outside line, the line is
connected to a PBX. If this machine is going to be connected
to a PBX, please make the following changes to enable the
machine to recognize the prefix digits in the telephone
numbers used to obtain access to the outside line. After
dialing the prefix digits, the machine will wait until the
outside line is available before dialing the rest of the number.

Service assistance may be required to make changes in

!

some countries. Also, some PBX systems may require
additional adjustments to the machine. If there is any
problem with fax communications after changing
parameters, please contact the nearest dealership for
assistance.

To Set PBX Parameters
1 Press Menu/Exit to enter Menu.
2 Input speed access no. 50 (PBX Line), wait.
3 Press ¶ or Ä to select ON or OFF setting, press Enter.
4 Press Ä to select Dial Prefix, press Enter*.

36

|

Handbook

5 Input the digit(s) normally dialed to obtain an outside line

from the PBX, press Enter.

6 Press Menu/Exit to return to standby mode.

* Dial Prefix can also be accessed from the main menu by

entering its speed access code 51.

Keep in mind that all of the outside telephone numbers

!

programmed into the machine must begin with the dial
prefix of the PBX.
To cancel these parameters at a later date, follow the
above instructions but set the PBX Line parameter to
OFF.

Handbook

37

|

Programming Speed
Dial Numbers

Overview

One-Touch Key F axing

For quick and easy faxing operations, you can store up to 40
(Model 5700) or 80 (Model 5900) telephone numbers in the
machine’s memory and send documents to a fax number by
pressing a single key.

Your OKIFAX machine is equipped with 40 one-touch keys
(model 5900 is equipped with a second hidden panel for an
equivalence of 80 keys). Two 40-digit numbers can be
programmed to each one-touch key, a primary number and an
alternative number that is used if the primary number is busy
or goes unanswered. You can also enter a 15 character
location ID (name) for each key.

2 or 3 Digit Faxing

In addition to one-touch speed faxing, you can program an
additional 100 (model 5700) / 150 (model 5900) numbers for
2 or 3 digit entry faxing.

Group Faxing

Speed dial numbers can be grouped together so you can
quickly fax a document to multiple locations with one key
touch.

38

|

Handbook

Programming One- Touch and 2 or 3 Digit Speed Dial Numbers

To begin programming your speed dial numbers, follow these instructions.

Collect Information

Gather the following information for each Speed Dial number you want to store:

Entry Parameters Explanation

Name Can be up to 15 characters Use letters, number or symbols.

1

Primary telephone number (LOC#) Up to 40 characters This is the main number.

2

Alternate telephone number (ALT#) Up to 40 characters If the main number is busy or does not answer,

3

the machine will automatically dial this
alternate number.

Communications speed 33.6K, 28.8K, 14.4K, 9.6K, 4.8K 33.6K is the default setting. If the machine you

4

are communicating with is an older machine,
try adjusting the speed to a lower setting.

Echo protection state ON or OFF If you are experiencing problems

5

communicating with a remote locatio n in a
very noisy telephone area, or with an overseas
location, set Echo Protection to On fo r the
one-touch key assigned to that location.

Handbook

39

|

Program the Information

To enter the information for each speed dial number, use one
of the following input methods:

Numeric Keypad
0-9/*/#: Use these keys to enter alphabetic characters

(uppercase, lowercase).

Unique Key: Use this key to enter a variety of unique

characters, including: ! # & ‘ ( ) * + , - . / : ; = ? × ä ß
ñ ö ü Æ Å Ø æ å ø.

Hyphen Key: Use this key as the “-” character when

programming ID, PBX, public line, or international
numbers

Clear Key: use this key to cancel ID, telephone number

and programming entries.

One-Touch Keypad

The One-Touch keypad is arranged like a standard keyboard
for quick touch typing of names, Sender and Location ID.

Alphabet Keys: (#1-27, except #20) Use these keys for easy

entering of alphabetic characters.

Caps Key (One-Touch key #31): Use this key to switch

between uppercase and lowercase when entering
alphanumeric characters.

Unique Key (One Touch key #20): Use the same as the “0”

of the numeric keypad, and for entering symbols ! # & ` ( )
* + , - . / : ; = ? × ä ß ñ ö ü Æ Å Ø æ å ø.

Pause Key (One-Touch key #40): Use this key to enter

automatic 3-sec pauses in dialing. For example, use this
key to tell the machine to wait for an outside or
international line top open. (Pauses in a telephone number
dialing sequence are indicated by a “P”).

Space Key (One Touch key #36): Use this key to enter

spaces when programming. Unlike the Pause key, spaces
provide easier reading only and have no effect on dialing.

Del Key: (One-Touch key #30): Use this key to delete

characters at the position of the cursor in the display panel
when entering, ID, telephone numbers or programming
functions.

Other Keys

Used in the programming process include Menu/Exit, Shift
keys, Enter, Capital (CAPS).

40

|

Handbook

Programming a Speed Dial

1 Press Menu/Exit to enter the menu.
2 Press Ä to select Location Program, press Enter.
3 The cursor will be at Speed Dial. Press Enter.
4 Input the speed dial number you want to program

(One Touch, 2-digit, 3-digit), press Enter.
5 Input the telephone number (LOC #), press Enter.
6 Input a name if desired, press Enter.
7 Input alternate telephone number (ALT#) if desired,

press Enter.

8 Select Communication Speed, press Enter.
9 Select On or Off for Echo Protection, press Enter.
10 Repeat the above process from Step 3 until you have

finished programming.

11 Press Menu/Exit to return the machine to standby mode.
12 When finished with the programming of one-touch keys,

lift off the plastic cover. Use a pencil to write the name of
the One-Touch key you have programmed.

Handbook

41

|

Chain Dialing

Each fax number that you enter or program into your
machine can be up to 40 digits long. If you need to dial a
number with more digits, use the chain dial feature.

To create a chain dial number:
1 Program the first 39 digits into a Speed Dial number.
2 Press the Plus (+) key (One-Touch key #39).
3 Program the rest of the number as if programming another

speed Dial entry.

To dial the number:
1 Select the first Speed Dial Number programmed.
2 When prompted, enter the second Speed Dial number.
3 Press the Start key to begin sending the fax.

Note: The remaining part of the number not programmed in
the first Speed Dial number can also be input manually when
prompted, using the numeric keypad (step 2).

Programming a Group Directory

If you often send a fax to many fixed locations, setting up
these locations as a group will save time. You can create up to
20 different groups of telephone numbers, each group having

a maximum of 140 (5700), or 230 (5900) locations. Each
group is listed by a group dial number, and can also be
assigned a name for alphabetic search.

To program a Group:
1 Press Menu/Exit to enter the Menu.
2 Press Ä to select Location Program, press Enter.
3 The cursor will be at Speed Dial, Press Ä to select

Group, press Enter.
4 Input a group dial number (from 1-20), press Enter.
5 Enter the desired location by pressing either a One Touch

key, or the Speed Dial Search key, press Enter. Continue

until all desired locations are entered, press Start.

6 Enter a Group ID, press Enter.
7 Press Menu/Exit to return to standby mode.

To delete an Entry:
1 Follow the above directions, but at Step 5, Select

Locations(s), press Enter.
2 Press Ä or ¶ to select the entry you want to delete, press

Clear or Enter. The entry information displays.
3 Press Clear. The entry is now deleted from group.
4 Press Menu/Exit to return to standby mode.

42

|

Handbook

Basic Faxing

Overview

Preparing Documents

Guidelines

• Try to use good quality documents for your fax

transmission. Documents that are typed, or written with a
black felt-tip pen on white (or light) paper work best.

• Do not send documents that are not rectangular.

• Never use documents that have wet or sticky surfaces,

wrinkles, staples, or paper clips. However, your machine
can transmit documents that have been subject to normal
wear, such a documents with staple holes, letter folds and
minor corner folds.

• If you are not sure how a document will fax, first make a

copy on your machine (load the document face down and
press the Copy key).

• If your documents are heavily bent, creased or torn, make

a copy on a photocopier and send the copy instead.

Document Size

All documents must have minimum width of 5.8″(148 mm)
and a minimum length of 5″ (128 mm). Documents cannot be
wider than 8.5″ (216 mm) or longer than 14" (356 mm).

Multiple Page Documents

• The machine can scan paper weighting between 13 (50 g/

m²) and 28 pounds (105 g/m²).

• You can load up to 20 sheets of standard 20 pound (80 g/

m²) paper, such as photocopier paper.

• If you use lighter or heavier paper, you can load up to 15

sheets.

• For very heavy paper, load and send pages individually.

• When loading multiple-page documents, do not load paper

that is thinner than 0.003″ (0.08 mm) or thicker than

0.005″ (0.13 mm).

• For single documents, do not load paper that is thinner
than 0.002″ (0.06 mm) or thicker than 0.006″ (0.15 mm).

Handbook

43

|

Loading Documents

To prevent paper jams and problems during operation:

• Stack your documents neatly

• Align document edges before loading

• Don’t load different size documents at the same time

You can load and prepare to transmit a document while

!

your machine is still sending or receiving another
message (as long as the document feeder is clear). To do
this, load the document, select your location and press
the Start key. Your Document will be sent when the
current communication ends.

2 Neatly stack your documents, then insert them face down

into the document feeder. Readjust the document guides
for a snug fit.

1 Adjust the document guides to the width of the paper you

are using.

44

|

Handbook

3 The machine grips the documents, and pulls in the bottom

page.

4 If necessary, use the Resolution and Type of Original keys

for the best possible quality.

Resolution

• For normal office documents, use STD (standard)

resolution (default)

• For documents with small type or other fine detains, use

FINE or EX.FINE resolution.

• For documents with photos or many shades of gray, use

PHOTO resolution.

Contrast

• For documents with normal contrast (default setting), use

NORMAL contrast.

• For documents that are too light, use LIGHT contrast.

• For documents that are too dark, use DARK contrast.

Sending a Fax to a Single Location

1 Load your documents.
2 Select the entry method, referring to the instructions

below:

Using a One Touch Speed Dial Key

Press the One-Touch key you have programmed.

Using 2 or 3-digit Speed Dial

1 Press the Speed Dial/Search key.
2 Enter the speed Dial number using the numeric keypad.
3 Press the Enter Key. Wait.
4 The document will begin faxing.

5 Your Documents are now ready for faxing or copying.

Handbook

45

|

Using the Search Function

1 Press the Speed Dial/Search key. The display will show

ENTER 1-ST CHAR.

2 Using the One-Touch key, enter the first letter of the name

of the location you want to transmit to.

3 Repeatedly press the letter key to scroll through the list of

location IDs beginning with that letter.

4 When the correct location is found, press the Start key to

begin faxing.

Using the Numeric Keypad

1 Dial as you would on a normal telephone.
2 If you make a mistake, press the DEL key to back-up one

space, then enter the correct number.

3 Press the Start key.

Using An External Telephone

1 Pick up the receiver and dial the number. If the receiving

machine is in automatic reception mode, a high-pitched
tone will be heard.

2 If someone answers, request that they press the Start key

on their machine.

46

|

Handbook

Sending a Fax to Multiple Locations (Broadcasting)

You can send the same fax to several locations—either
locations you have programmed into your machines dial
directories or numbers you enter on the numeric keypad. This
is called a broadcast.

1Load the document.
2Enter the programmed location (One-Touch key, 2- 3Digit

Speed Dial, Group Directory, or enter a number on the
numeric keypad).

3Press Enter.
4Repeat Steps 2-3 until all locations for the broadcast are

input.

If Auto Start) is set to ON (default setting) you will

!

have 2 seconds between steps 2-3 to input the next
location before machine begins dialing. To change this,
set Auto Start (User Function #42) to OFF.

5Press the Start key to begin faxing.
6To confirm the location input, press the Enter key instead

of the start key at Step 5. You can select to have the
locations displayed or to print a list

Sending a Fax to a Group

If you often send a fax to the same set of locations, setting up
these locations as a group will save time. Simply group speed
dial numbers together to create a group directory (see
Programming Speed Dial Numbers). You can create up to 20
different groups of telephone numbers, each group having a
maximum of 140 (5700), or 230 (5900) locations. Each group
is listed by a group dial number, and can also be assigned a
name for alphabetic search.

Follow these instructions to fax your document:
1Load your documents.
2Press the Speed Dial/ Search key.
3Input the first character of the Group ID. The group name

will appear on the display.

4Press the Start key.

To delete an entry, simply press § to back up.

!

Handbook

47

|

Display Messages

Below are some of the messages you may see during a typical
fax transmission.

(location)

The remote location’s Personal ID, TSI/CSI, Location ID or
the telephone number you entered will identify the location
during transmission.

CALLING

The line is ringing.

SENDING

The machine is transmitting a fax.

Real-Time Dialing

Occasionally you may want to dial numbers in real time, one
digit at a time. Press the Hook key on your control panel to
open a telephone line, you will hear a dial tone. Enter the
number. If an external telephone is connected to your
machine, you can dial in real time by picking up the handset.

Redialing

If a line is busy, or there is no answer, the machine waits and
then automatically redials the number. Also, if the machine is
transmitting from memory and a communication error occurs,
it automatically redials the number and sends the fax again.
You can redial a number at any time by pressing the Redial
key.

RESULT – OK

The fax was sent successfully.

COMMUN. ERROR

If you see this or another error message, a problem occurred
during the communication. Try resending the fax. Refer to the
section on Problem Solving for assistance.

48

|

Handbook

Confirming Results

After transmission, press the Enter key once (with no
documents loaded) to see a message displayed on the control
panel confirming your transmission. To print the report, press
the Enter key a second time. See the section on Reports for
more information.

Stopping a Transmission

To stop a transmission while it is in progress:

1 Press the Stop key twice. The display shows STOPPED.

2 If documents are stuck partway through the document

feeder, you may see a RELOAD DOCUMENT message on
the display. Press the Stop key again. The machine feeds
the document the rest of the way through the document
feeder.

Receiving Faxes Manually

If you machine is set to the manual receive (TEL) mode,
follow the instruction below to receive faxes. You need to
have an optional handset installed, or an external handset
connected.

Receiving Faxes to Memory

Your machine automatically receives messages into memory
(without immediately printing them) in a few different
situations.

When your machine is set to Memory Reception Mode
(MEM), it receives data into memory without printing and
displays MSG. IN MEMORY. To print from memory:

1 Press Menu/Exit to enter Menu.
2 Press Ä to select Print from Memory, press Enter.
3 Press Ä to select Print Memory Msg., press Enter.

1 When your telephone or fax machine rings, pick up the

handset. If a person is on the line, carry on your
conversation.

2 If a signal from a remote fax machine is heard, or if a

person wishes to fax you a document after a conversation,
press the Start key.

3 When the RECEIVING message appears on the display,

hang up the handset. The machine will emit a tone
following disconnection, telling you that the transmission
was successful.

If a memory reception password has been set, enter the

!

4-digit password. Press Enter.

4 Data in memory is printed.

If you switch to Auto Receive Mode, disabling Memory

!

Reception Mode , all messages stored in memory are
printed out.

No Paper Reception

If your machine runs out of paper:

• A NO PAPER, REPLACE PAPER message appears on the
display.

• The machine continues to receive faxes in memory.

• Any messages received in memory are printed when the

paper is replaced.

Handbook

49

|

No Toner Reception

When your machine is running low on toner it displays
TONER LOW, REPLACE TONER CART.

•If user function 22:NO TONER MEM.RX is set to OFF

(default setting), and the print density is high enough, you
can continue to use the toner cartridge without replacing it
until the print density becomes too low.

•If User Function 22:NO TONER MEM RX is set to ON,

your machine automatically receives and stores messages
in its memory when toner is low. The message MSG. IN
MEMORY appears on the display.

To print out the message stored in memory, do the
following:

1Press Menu/Exit to enter Menu.
2Press Ä to select Print from Memory, press Enter.
3Press Ä to select Print Memory Msg., press Enter.

If a memory reception password has been set, enter the

!

4-digit password. Press Enter.

Even if you see a TONER LOW message on your

!

machine, you may be able to use the 2/Print Operation
key to continue printing faxes, but the print quality
cannot be guaranteed. Replace your toner cartridge as
soon as possible.

Canceling Messages Stored in Memory

To erase messages received in memory without printing
them:

1Press Menu/Exit to enter Menu.
2Press Ä to select Print from Memory, press Enter.
3Press Ä to select Print Memory Msg., press Enter.
4MSG. IN MEMORY, PRINTING displays.
5To erase the message instead of printing it, press the Stop

key. The display shows CANCEL MEMORY?

6Press the Enter key to erase the message from your machine’s

memory.

50

|

Handbook

Rejecting Unsolicited Fax Messages

Power Failures and Memory

The machine provides a closed network function that allows
refusal of unsolicited faxes such as advertising. If activated,
when there is an incoming call, the machine compares the
TSI (CIG) with the last four digits of the programmed Speed
Dial numbers. If there is no match, the incoming call is
refused. The machine can also be set to neither send nor
receive faxes form locations whose telephone numbers are
not programmed into the speed Dial memory.

The available settings are:

• Limited reception (RX)

• Limited transmission and reception (TX/RX

• No limitations (OFF).

To set a closed network:
1 Press Menu/Exit to enter the menu.

2 Input speed access number 21 (Closed Network); wait.
3 When Closed Network displays, press Ä or ¶ to select a

setting, press Enter.

4 Press Menu/Exit to return to standby mode.

Your fax machine is equipped with a battery to prevent the
loss of data stored in memory at the time of a power outage.
The typical memory-backup time with a fully charged battery
is 72 hours. If data is still held in memory at the time of
power restoration, the machine will continue operations from
the point when power was lost. If the data in memory has
been lost at the time of power restoration, the machine prints
out a Power Outage Report. Use this report to determine
which received messages you may have lost, and which
transmissions you may have to resend.

Handbook

51

|

Dual Access

Your fax machine’s dual access feature allows you to load
and prepare to transmit a document while it is receiving or
sending another fax from memory. This feature increases
your productivity and reduces the time you spend waiting for
other operations to finish. Once you have loaded a document
and the display shows SELECT LOCATION, your machine is
ready for you to load the next transmission.

What You Can Do While Sending a Fax

After your fax machine has finished scanning a document
into memory and while it is transmitting from memory, you
can:

• Load another document and prepare it for transmission.
You can continue to load documents as long as memory
is available. When the first transmission is complete,
the next fax is automatically sent.

TX Prep Activated will display for 2-3 seconds. Do not

!

attempt to load documents during this short time.

• Make copies.

What You Can Do While Receiving a Fax

While your machine is receiving a fax, you can:

• Load another document and prepare it for
transmission. You can continue to load documents as
long as memory is available. When the first
transmission is complete, the next fax you have loaded
is automatically sent.

• Continue to receive faxes while earlier received
messages are printing, if your machine is set to receive
faxes into memory.

What You Can Do While Making Copies

While your fax machine is making copies, you can:

• Continue to receive faxes while copies are printing, if

your machine is set to receive faxes into memory.

52

|

Handbook

Making Copies

You can use your machine to make up to 99 copies at one
time. The copy stacker capacity is 250 for face-down copies
and 10 sheets for face-up stacking. Documents fed through
the automatic document feeder will be printed at a resolution
of 600 dpi.

To make Copies:
1 Load the document(s) in the document tray.

2 Press Copy. The display shows Number of Copies.
3 If only one copy is required, wait and the machine begins

copying.

4 To make multiple copies, enter the number of copies using

the numeric keypad.

5 Press Copy again, the machine begins making copies.

Manual Paper Feeder

To make a copy on paper different than the paper loaded in
the paper tray, use the manual paper feeder.

1 Load the document in the document tray.

2 Fold down the manual paper feeder tray.

Handbook

53

|

3 Insert a sheet of paper (face up) on the tray and push into

the slot until the machine grabs hold of the paper.

4 Press Copy.

If you are making more than one copy, feed paper

!

continuously one sheet at a time.

Face Up Stacking/Face Down Stacking

The machine can process copies in two ways: stacked with
printed side up or with print side down. The position of the
lever located on the side of the machine, above the power
switch, determines how the copies are stacked.

1 In the upper position, copies exit the machine face down.
2 In the lower position, copies exit face up. However, you

can use the “face up” position only when copying or when
using Network Print or PC Print (options).

54

|

Handbook

Advanced Operations

Overview

Delaying Fax Transmissions

Delayed Transmission

This feature allows you to send documents at a specified time
and date, and frees you from having to manually start the
transmission. You can scan the document and store the data
in memory. The OKIFAX 5700 and 5900 can send documents
at up to 20 (5700) or 30 (5900) different specified times. You
can program a delayed transmission to occur at any time over
the next three days.

To send a delayed fax:
1Load the document(s).
2Press Menu/Exit to enter Menu.
3Press Enter or © to enter Delayed TX.
4Press Ä or ¶ to move between date and time settings,

and © or § to move between columns.

5Input the desired date and time using the numeric keypad,

press Enter key.

6The display shows Select Location(s).
7Enter the desired location using either Speed Dial numbers

or the numeric keypad.

8Press Start. The machine scans the document(s) into

memory, and waits until the time programmed to begin
transmission.

9Above process can be repeated up to 20 (5700) or 30

(5900) times when memory is available.

10After all memory is used, one more transmission is

possible by setting documents in the document tray and
setting the machine as instructed in steps 2-7.

Enter times following the 24-hour format. For

!

example, 0800 is 8:00AM, 2000 is 8:00PM.

Delayed Batch Transmission

The Delayed Batch feature enables the delayed transmission
of multiple communications scanned into memory at a time
programmed into the machine. Locations must be
programmed into Speed Dial numbers 31-40. Before
inputting the following session(s), you must first access the
Batch TX Time function in the Location Program menu and
set the transmission time for one of the Speed Dial numbers
31-40.

Handbook

55

|

To send a delayed batch fax (One Session):
1Load the document(s).
2Press Menu/Exit key to enter the menu.
3Press Ä to select Delayed Batch TX, press Enter .
4Enter the Speed Dial number of the desired location using

the assigned One Touch key or the numeric keypad. Press

Enter.
5Location and transmission time set displays. Press Start.
6The machine scans the document(s) into memory, and

waits until the time programmed to begin transmission.
7Repeat above steps 1-7 to prepare multiple sessions.

Only locations programmed into Speed Dial numbers

!

31-40 are applicable.

Enter times following the 24-hour format. For example,

!

0800 is 8:00AM, 2000 is 8:00PM.

There is no limitation to the number of batch

!

transmission sessions to set using Speed Dial numbers
31-40; however, no more sessions will be accepted once
memory is filled.

Canceling Delayed Transmissions

Follow the instructions provided below to cancel a delayed
transmission before it has been sent.

1Press Stop.
2The display shows Cancel Communication.
3The display shows Location ID or Tel. No. of the delayed

transmissions currently programmed in the machine.

4Press Ä or ¶ to select transmission to cancel. Press

Enter.

5The Location ID and Tel. No. of the selected transmission

will display. After confirmation, press Clear.
6Selected transmission will be canceled.
7For a delayed transmission from the document tray, press

Stop again to remove the document.
8Press Menu/Exit to return to standby mode.

56

|

Handbook

Priority Transmission

Confidential Faxes

When you need to ensure that a document is transmitted
immediately, the document loaded and scanned under this
feature has priority over previously scanned documents or the
processing of messages received in dual access or standby
modes. Use this feature when you need to send a fax
immediately, and the machine is processing other messages.

To send a priority TX:
1 Load the document(s).
2 Press Menu/Exit to enter the menu.
3 Press Ä to select Priority TX, press Enter .
4 Input the desired location using a Speed Dial number or

the numeric keypad.

5 Press the Start key.
6 The machine scans the document(s) into memory and

assigns first priority for transmission.

7 If all memory is used, the display shows Memory

Overflow, Send Scanned Pages?

8 T o send scanned pages, press Enter.

Facsimile machines are often located in open areas where
passersby can look through the messages received. If a
remote machine is compatible with OKIFAX products or is
equipped with a sub-address transmission function, this
machine can send confidential faxes to it.

Sending Confidential Faxes

When a confidential fax is sent, it is received to a personal
mailbox (or sub-address number) that is only accessible using
a password for that mailbox. You need to know the address of
the mailbox in order to send a fax to it. This machine can
send messages to up to 64 predesignated mailboxes in remote
machines.

To send a confidential fax:
1 Load the document(s).
2 Press Menu/Exit to enter the menu.
3 Press Ä to select Confidential TX, press Enter.
4 Enter the address of the confidential mailbox, up to 20

characters, using the numeric keypad, press Enter.

5 Enter the desired location using a Speed Dial number or

the numeric keypad.

6 Press Start.

Handbook

57

|

Receiving Confidential Faxes

Your fax machine can also receive confidential faxes only
from machines compatible with OKIFAX or machines
equipped with a sub-addressing function. After setting up a
mailbox, give the person who is to send the fax the mailbox
address. When a message is sent to that address, it is stored
in memory, and cannot be printed until the proper password is
entered.

Programming Personal (Confidential) Mailboxes

Speed access no. 03.
The OKIFAX 5700/5900 can be programmed to manage16

personal mailboxes. When set up, each mailbox is opened as
a Confidential or Bulletin Polling (See Bulletin Polling) box.
Once a mailbox for receiving confidential messages has been
created, none of the messages sent to it can be printed until
the password for that box is correctly entered.

To create a personal (confidential) mailbox:
1 Press Menu/Exit key to enter Menu.
2 Input speed access number 03, wait.
3 Enter the personal box number (1-16), press Enter.
4 Press Ä or ¶ to select Confidential, press Enter.

5 Input a 4-digit numeric password (0000-9999), press

Enter.
6 Repeat steps 3-5 until the desired number of confidential

mailboxes is created (up to 16).
7 Press Menu/Exit to return to standby mode.

Changing a Password

If you want to change the 4-digit password assigned to a
confidential box, do the following. Speed access no. 03.

A mailbox must be empty before it can be modified or

!

closed.

To change a password:
1 Press Menu/Exit to enter Menu.
2 Input speed access no. 03, wait.
3 Enter the number of the personal mailbox to be modified,

press Enter.
4 Press Enter to select Confidential.
5 Input a 4-digit numeric password, press Enter.
6 Input a new 4-digit numeric password, press Enter.
7 Press Menu/Exit to return to standby mode.

58

|

Handbook

Closing a Mailbox

If you want to close a mailbox, do the following.

A mailbox must be empty before it can be closed.

!

To close a mailbox:
1Press Menu/Exit to enter Menu.
2Input speed access no. 03, wait.
3Enter the number of the personal mailbox to be modified/

deleted, press Enter.

4Press Ä to select Close, press Enter.
5At Delete Box?, press Enter.
6Press Menu/Exit to return to standby mode.

If the message Illegal Operation is displayed during

!

either process, the mailbox selected contains one or
more messages and must be emptied before a change
can be made.

Printing Confidential Faxes

Each time the machine receives a confidential fax it will print
a Confidential Reception Report which lists the mailbox
number(s) that received faxes).

To print confidential messages:
1Press Menu/Exit to enter Menu.
2Press to Ä select Print from Memory, press Enter.
3Press Ä to select Print Personal Box, press Enter .
4Enter the personal mailbox number (1-16) that is holding

the message, press Enter.
5Enter a 4-digit password for the mailbox, press Enter.
6The message prints, and the machine returns to standby.

Tips:

1)If no message is stored in the personal mailbox,

No Data in Memory displays.

2)If you want to delete the message without printing it,

when Box No. =XX (Conf) Printing displays, press
Stop. Print Personal Box Memory Cancel? displays.
Press Enter.

Handbook

59

|

Relay Faxing

Relay faxing allows one fax machine to send a document to
another fax machine, which then re-sends the document to a
number of other locations. Two different fax machines are
involved in transmitting a relay fax: the relay initiating station
and the relay key station (hub).

What is an example of Relay Faxing? Imagine that you need
to send a fax to a number of locations in another area code.
With Relay Faxing, you (the relay initiating station) send one
fax (transmission) long distance to one fax (the relay key
station). The relay key station then sends the fax to all of the
other faxes/locations in the area code, at local rates.

Relay Faxing is different from group faxing. In Group

!

Faxing, a fax is sent to a preprogrammed group of
locations directly from the fax machine.

At this writing, the OKIFAX 2600 is the only Oki fax

!

machine that can function as a relay key station.

Relay Initiating Station

Your fax machine can act as the relay initiating station, which
starts the relay broadcast by sending the original documents.

Before you can program your fax machine to initiate a relay
broadcast, you will need to obtain the following information
from the operator of the unit you intend to use as a relay key
station:

Relay Password

This is the 4-digit relay key word that is programmed into
the relay key station.

Relay Group Numbers

These 2-digit numbers are the numbers of groups of locations
programmed into the relay key station.

Relay Key Station

The relay key station is the fax unit that receives the original
fax message and then automatically relays or broadcasts the
message to other remote fax machines.

For this feature to be available, the relay key station must be
an OKIFAX 2600.

Relay Broadcast Report

After the relay broadcast is completed, it is possible for the
relay key station to send a fax back to your fax machine
confirming the success of the relay broadcast. For this
function to work, your fax machine’s own telephone number
must be programmed into Speed Dial number 99.

Be sure to program the number in the format the relay

!

key station uses for dialing. For example, be sure to
include the access digit, if required.

60

|

Handbook

Initiating a relay broadcast:
1 Load the document(s).
2 Press Menu/Exit to enter Menu.
3 Press Ä to select Relay Initiate TX, press Enter.

4 Enter the password (4-digit number) of key relay station,

press Enter.

5 Enter two-digit numbers of remote stations, press Enter.
6 Enter the desired location using the Speed Dial number or

numeric keypad, press Start.

7 The machine will scan the document(s) into memory and

begin faxing to the key relay station.

8 If all memory is used, the display will show Memory

Overflow, Send Scanned Pages?

9 To send scanned pages, press Enter.

To set the relay report number:
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Location Program, press Enter.
3 Press Ä to select Relay Report No., press Enter.
4 Enter the telephone number of the desired location using

the numeric keypad (40 characters max.), press Enter.

5 Press Menu/Exit to return to standby mode.

Sending Documents Requested by Another Fax Machine (Polling Transmission)

Sometimes it is useful to simply load your documents into
your fax machine and set it to wait for the receiving fax
machine to call and collect them. This is called setting your
fax machine to be polled, or polling transmission. Your
machine holds data in memory until transmission occurs.

Memory Polling

This feature enables remote machines to contact this machine
and poll data directly from memory.

To set memory polling:
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Polling TX/RX.
3 Press Enter to select Polling TX.
4 Press Ä to select Memory Poll, press Enter.
5 Load the document(s).
6 Document(s) are scanned and stored in memory, and

display shows Waiting to be Polled.

Handbook

61

|

Memory Polling (Bulletin)

This feature enables remote machines to contact this machine
and poll data directly from memory until all of the stored
documents have been retrieved.

To set memory polling (bulletin):
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Polling TX/RX.
3 Press Enter to select Polling TX.
4 Press Ä to select Memory Poll (Bull), press Enter.
5 Load the document(s).
6 Document(s) are scanned and stored in memory, and

display shows Waiting to be Polled.

2 Input speed access no. 03, wait.

3 Enter the personal box number (1-16), press Enter.
4 Press Ä or ¶ to select Bulletin Polling, press Enter.
5 Repeat steps 3 and 4 until the desired number of bulletin

polling mailboxes has been created (up to 16).

6 Press Menu/Exit to return to standby mode.

To set bulletin polling:
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Polling TX/RX, press Enter.
3 Press Enter to select Polling TX.
4 Press Enter to select Bulletin Poll (Box).
5 Input personal mailbox numbers (1-16), press Enter after

inputting each mailbox number.

Fax on Demand (Bulletin Polling [Box])

This feature enables remote machines to contact this machine
and poll data from specified personal mailboxes until all the
documents stored have been retrieved. Before bulletin
polling can be conducted, you must open personal mailboxes
for storage of the documents to be scanned.

To create a personal (bulletin polling) mailbox:
1 Press Menu/Exit key to enter Menu.

62

|

Handbook

6 When finished inputting mailbox numbers, load the

document(s).

7 The document(s) will be scanned and stored in memory,

Bulletin Msg. in Mem will display .

Printing Documents Scanned into Memory for Bulletin
Polling

If you need to print out the document(s) scanned into
memory for bulletin polling, use the following procedure.

To print from personal (bulletin polling) mailboxes:
1Press Menu/Exit to enter the menu.
2PressÄ to select Print from Memory, press Enter .
3Press Ä to select Print Personal Box, press Enter .
4Enter the personal mailbox number (1-16) holding the

document, press Enter.

5The message prints, and the machine returns to standby.

Tips:

1)If no message is stored in the personal mailbox, No
Data in Memory will display.

2)If you want to delete a message without printing it, after
inputting the mailbox number and pressing Enter, press
the Stop key to stop the printing process. The message
Print Personal Box Memory Cancel? will display.
Press Enter and memory will be canceled without
printing.

Document Tray Polling

This feature enables remote machines to poll the documents
set in the document tray.

To set document tray polling:
1Press Menu/Exit to enter the menu.
2Press ¶ to select Polling TX/RX.
3Press Enter to select Polling TX.
4Press Ä to select Feeder Poll, press Enter.
5Load the document(s).
6Display shows Waiting to be Polled.

Handbook

63

|

Dialing Another Fax Machine to Request
Documents (Polling Reception)

Calling a remote fax machine to receive documents loaded on
their machine is called polling or polling reception. This
machine is capable of polling only one machine at a time.

1 Press Menu/Exit to enter the menu.
2 Press ¶ to select Polling TX/RX, press Enter.
3 Press Ä to select Polling RX, press Enter.
4 Enter mailbox numbers, maximum of 20 characters (0-

9,space,*,#), press Enter.

5 Enter desired location using Speed Dial or the numeric

keypad.

6 Press Start.

2 Press Enter to select Print from Memory.
3 Press Ä to select Print Memory Poll, press Enter .
4 Faxes stored in memory are printed, and machine returns

to standby mode.

To cancel:
5 Press Stop, press Enter.
6 Display shows Memory Cancel?
7 Press Enter to cancel memory.
8 Machine returns to standby mode.

Call Forwarding

The OKIFAX 5700/5900 machines are equipped with call
forwarding to increase faxing convenience and reliability.

Printing of Faxes Polled into Memory

This feature lets you print faxes you have poled from a
remote machine. You can also use it to print documents that
you have scanned into the machine for polling.

To print or cancel polled faxes in memory:
1 Press Menu/Exit to enter the menu.

64

|

Handbook

Forwarding

You can set your fax machine to automatically to forward
incoming faxes to a predetermined number of up to 40
characters (0-9/*/#/+/Pause/Hyphen/Space) can be entered.
To do this, you must first set the forwarding number, then set
the Auto Answer mode to FWD.

To set a forwarding number:
1 Press Menu/Exit to enter the menu.

2Press Ä to select Location Program, press Enter.
3Press Ä to select Forwarding No., press Enter.
4Enter the telephone number, press Enter.
5Press Menu/Exit to return to standby mode.

To set the auto answer mode to FWD:
1Press Menu/Exit to enter the menu.
2Press Ä to select Setup, press Enter.
3Press Ä to select Machine Settings, press Enter.
4Press Ä to select Auto Answer mode, press Enter.
5Press Ä to select FWD, press Enter.
6Press Menu/Exit to return to standby mode.

Forward on Paper/Toner Error

When the machine is operating under any of the answering
modes except FWD, TEL or MEM, this function provides a
reliable backup against the problems of paper or toner
shortages. If the machine detects no more paper or
insufficient toner, it forwards incoming faxes to a
predetermined location automatically.

To set a forwarding number:
1Press Menu/Exit to enter the menu.
2Press Ä or ¶ to select Location Program, press Enter.
3Press Ä to select Forwarding on P-ERR, press Enter.
4Enter the telephone number (up to 40 characters (0-9/*/#/

+/Pause/Hyphen/Space), press Enter.

5Press Menu/Exit to return to standby mode.

It is not possible to forward polled or confidential faxes.

!

Handbook

65

|

Customizing Features and Operations

Overview

Many of the OKIFAX 5700/5900 features and settings can be
changed to suit your needs. Here we list a number of user
changeable functions that can be used to customize machine
operations.

2 Enter the speed access number of the parameter you want

to change.

3 When the display shows the parameter you want, press Ä

or ¶ to select the setting, press Enter.

4 Press Menu/Exit to return to standby mode.

Operation Functions

Viewing Current Settings

Before making changes, it is helpful to print out a list of
current settings as an aid to determine features and functions
you want to change.

To Print a Configuration Report:
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Report Print, press Enter.
3 Press Ä to select Configuration, press Enter.
4 Report print.
5 Press Stop to cancel printing.

To change operation functions:
1 Press the Menu/Exit key to enter the menu.

66

|

Handbook

Default settings are in bold italic.

Remote Diagnosis

Speed access no. 14.
The remote diagnostics feature allows service personnel to

remotely dial and service the machine. Available settings are
ON and OFF.

Transmission (TX) Mode Default

Speed access no. 15.
This function allows the machine’s default settings for

original document condition and transmission scanning
resolution (Type of Original and Resolution keys,
respectively) to be changed. The factory default settings are
standard (STD) and normal (Normal). If faxes that require
some other combination are often sent or received, use these

function settings to adjust machine operations to best fit the
situation. During the programming sequence, the new default
combination will be indicated on the control panel

Memory Full Save

Speed access no. 17
With features like group dialing, dialing starts after an entire

document or set of documents is read into memory. If during
this process, memory becomes full and an operator time out
seems likely, a message to that effect is shown on the display
if this function is set to ON. If it is set to OFF, data not read
into memory is deleted automatically. Available settings are
ON and OFF.

Instant Dial

Speed access no. 18
In the ON state, the document is scanned into memory and

dialing starts immediately. Although the function relies on
memory availability, connection to the remote location is
confirmed and the document transmitted faster when memory
is available. If it is set to OFF, the machine first confirms
contact with the remote location and then transmits the
document reading from the document tray (without scanning
into memory).

Restrict Access

Speed access no.19
This function controls whether or not machine operation is

restricted or not. In the ON state, if restriction IDs have been
programmed, users must enter a password before being
allowed access to the machine’s functions. Set to OFF, no
password is required even if restriction IDs have been
programmed.

ECM Function

Speed access no. 20
The error correction mode (ECM) function is provided to

improve communications in areas where telephone line
conditions are very poor. Available settings are ON and OFF.

Sender ID Switch

Speed access no. 23
This function determines if the Sender ID is to be printed on

the transmitted fax. Available settings are ON and OFF: set to
ON, the ID is included on the fax.

In the United States, FCC regulation states that fax

!

machines must identify the sender and the telephone
number of the sender on each page of every fax sent.

Handbook

67

|

Pulse Dial Rate

Speed Access no. 46
If the machine is set to DP, this function controls the rate of

the dialing pulses (which vary by country). Available settings
are 10, 16 and 20pps.

Pulse Make Ratio

Speed access no. 47.
If the machine is set to DP, this function controls the make

rate of the dialing pulses. Available settings are 33, 39 and
40%.

Pulse Dial Type

Speed access no. 48
If the machine is set to DP, this function controls the type of

pulse dialing it uses (types of pulse dialing vary by country).
Available settings are N, 10-N and N+1.

T/F Timer Prg.

Speed access no. 62
When set to T/F, the machine will automatically distinguish

between incoming voice and fax communications. The T/F
timer controls how long the machine waits for the call to be

answered before switching to FAX mode. Available settings
are 20 and 35sec.

CNG Count

Speed access no. 65
When set either in the T/F or TAD modes, the machine detects the
type of signal (calling tone, CNG) sent from the remote location
and initiates fax reception if required. This function sets the CNG
detection number. The available setting is 1-5 times (numeric
keypad input).

Ring Response

Speed access no.66
This function controls how long the machine waits before

answering an incoming call. The available settings are 1 ring,
5, 10, 15 and 20sec.

Distinctive Ring

Speed access no 67
Some telephone carriers offer a service called Distinctive

Ring. Distinctive Ring lets you have different numbers on
one line, each with its own distinctive ring. You can then use
one number exclusively as a fax number without the expense
of a second line. (Your local telephone carrier can provide

68

|

Handbook

you with more information about this service, which usually
has an additional charge.) To use this function, refer below to
Setting Distinctive Ring. Available settings are OFF (not
detected) ON (detected) and SET (programmed).

You must have your local telephone carrier’s Distinctive

!

Ring service.

Memory Password

Speed access no. 04
This is a 4-digit numeric password used when the machine is

operating in the Memory Only Reception Mode (MEM).
Persons who don’t know the password cannot make changes
to or print memory data when the machine is in this mode.
You can only registration one password.

Your fax machine must be in FAX or PC answer mode,

!

and the PBX dial parameter must be set to OFF. Other
modes—TEL, TEL/FAX, or TAD—will override
Distinctive Ring.

This feature may not work properly if you have a

!

telephone other than a genuine Oki optional handset
connected to your fax machine.

Setting Distinctive Ring

To set up your fax machine to recognize another ring pattern:

1Press the Menu/Exit key to enter the menu.
2Enter speed access number 67.
3When the display shows the parameter you want, press Ä

or ¶ to select the setting, press Enter.

4Press Menu/Exit to return to standby mode.

To set memory password:
1Press Menu/Exit to enter menu.
2Enter speed dial access no. 04, wait.
3Enter 4-digit numeric password (0000-9999) using

numeric keypad, press Enter.

4Press Menu/Exit to return to standby mode.

To cancel a registered password:
1Press Menu/Exit to enter menu.
2Enter speed dial access no. 04, wait.
3Enter 4-digit numeric password (0000-9999) using

numeric keypad, press Enter.

4If the password matches the registered number, Password

Close? displays. If numbers do not match, Invalid
Password displays.

Handbook

69

|

5At Password Close, press Enter to confirm password

cancellation.

6Press Menu/Exit to return to standby mode.

Restricted Access ID

Speed access no. 05
This is a 4-digit numeric password that must be entered to use

the machine when it is set in the Restrict Access mode. Up to
24 passwords can be registered at one time.

To set restricted access ID:
1Press Menu/Exit to enter menu.
2Enter speed access no. 05, wait.
3Enter department number (1-24), press Enter.
4Input 4-digit password 0000-9999) using the numeric

keypad.

5If the number is already registered, Already Exist

displays.

6Input another 4-digit password, press Enter.
7Repeat steps 3-6 until all have been registered.
8Press Menu/Exit to return to standby mode.

To cancel restricted access ID:
1Press Menu/Exit to enter menu.
2Enter speed access no. 05, wait.
3Enter department number (1-24), press Enter.
4Enter a 4-digit password using the numeric keypad, press

Enter.

5 If ID matches a registered number, ID Close displays.

If ID does not match a registered number, Invalid ID
displays

6At ID Close press Enter to confirm ID cancellation.
7Press Menu/Exit to return to standby mode.

Service Function Settings

In many instances, the settings of service functions can affect the
way a facsimile machine operates. If there is a need to have any of
the following settings changed, please contact the nearest OKIFAX
dealer and request service.

Long Document Scanning/Transmission (Long Doc. Scan)

Normally the machine will not scan documents longer than
356mm (14in.). With this function set to ON, the machine is
capable of scanning and transmitting a document

70

|

Handbook

continuously for up to one hour or 1500mm (61.75")
whichever comes first, before a logical jam occurs.

MDY/DMY

This setting controls how the machine displays and prints the
date (mm/dd/yy or dd/mm/yy).

Time/Date Print

This setting controls if and how the time and date are printed
on faxes transmitted by the machine. The machine can be set
to print/not print time and date, print time and date at the top
of the first page only, or print time and date at the top of
every page.

Options

The following options are available for enhancing the
operation of your OKIFAX 5700/5900. See the Maintenance
section for information on purchasing these options

MFP PC Interface Kit

The MFP PC Interface Kit is a software package that allows
OKIFAX 5700/5900 machines to interface with a computer,
giving them multifunctional capabilities as printer, scanner,
copier and PC-based fax machine.

Part # 70035301

TSI Print

With this setting in the ON state, the telephone number of the
sending machine prints at the top of each page of the fax.

Network Print Kit

The NIC Ethernet Adapter gives the OKIFAX the
compatibility to operate in conjunction with LAN systems
and protocols including Novell and Microsoft. Installation of
the NIC enables the option of utilizing Network Print Service;
10-page/min, 600dpi printing with Windows GDI emulation.

Part # 70034301

Handbook

71

|

Options (continued)
Battery backup Expandable Memory

Battery backup memory expansion cards are available with memory
storage capacities of 2 or 4MB. An expandable memory slot is
located under the back cover of the machine.

Handset

The optional handset connects directly to your fax machine and
works like a telephone.

Part # 70031801

72

2 MB Memory Expansion Card stores up to 360 pages
(5700) and 520 pages (5900)

Part #40755302

4 MB Memory Expansion Card stores up to 520 pages

(5700) and 680 pages (5900)

Part #40755312

Handbook

|

Second Paper Tray

The second paper tray adds additional 500 sheet paper
capacity. When the main tray runs out of paper, the machine
switches to the second tray for uninterrupted printing.

Part #70029401

Reports

• The number of pages.

• The result.

Overview

Understanding Reports

Your machine provides useful reports that show the current
settings, programming, and operations. Some reports print
automatically after completion of operations. Refer to the
reports listing below to determine which reports you may
want to print, then refer to Printing Reports for instructions
on printing a report.

Active Memory Files Report

This report provides a list of all messages stored in your
machine’s memory, including documents waiting for
transmission and documents which have been received and
not yet printed. Information provided on this report includes:

• The date and time at which the message was scanned into

memory for transmission.

• The name or telephone number of the machine you were

communicating with

• The communication mode used for each transmission or

reception.

Activity Report

This report provides a record of your machine’s last 30
communications. Information provided on this report
includes:

• The total amount of time your machine spent sending

faxes and the total amount of time spent receiving faxes.

• The date, time and duration (S,R-TIME) of each

transmission or reception.

• The name or telephone number of the fax machine you

were communicating with (DISTANT STATION ID).

• The communication mode used.

• The number of pages.

• The result.

• Service codes.

This report does not contain the results of messages that

!

were received without errors.

Handbook

73

|

Confidential Reception Report

This report prints automatically each time your machine
receives a confidential message. Information in this report
includes.

• The date the message was received.

• The total amount of time your machine spent receiving the

message (S, R-TIME).

• The Location ID or telephone number of the fax machine

you were communicating with (DISTANT STATION ID).

• The number of the mail box into which the message was

received.

• The number of pages received.

• The result.

• Service codes.

Broadcast Confirmation Report

Use this report to confirm the results of a multiple-location
transmission ( broadcast). Information provided on this report
includes:

• The date and time at which the broadcast started.

• The total amount of time used to complete the broadcast.

• For each location, the Location ID, the number of pages

sent and the result of the communication.

Broadcast Entry Report

Each time you program a multiple-location transmission
(broadcast), your machine gives you the option of printing
this report to confirm your entries. Information in this report
includes:

• The Location ID of the One Touch keys and 2 and 3 digit

Speed Dial codes you have selected.

• Telephone numbers you have manually entered.

Message Confirmation Report

This report provides information about your last single­location fax transmission or polling transmission. Information
in this report includes:

• The date of the communication.

• The total amount of time your machine spent sending or

receiving (S,R-TIME).

• The Location ID or telephone number of the fax machine

you were communicating with (DISTANT STATION ID).

• The communication mode.

• The number of pages.

• The result.

• Service codes.

• If any error occurred during the communication, a portion

of the page, that experienced a problem, prints after the
report.

74

|

Handbook

Configuration Report

The configuration report provides a list of the current
operational settings of your machine. The information
includes:

•The current User Function settings (except for One Touch

Parameter settings, which appear in the telephone
directory).

•The Sender ID (ID=), TSI/CSI (TEL NO.), and call back

number currently programmed into your machine.

•Your machine’s current dial parameter settings.

Telephone Directory

This report provides a complete listing of all of the telephone
numbers programmed into your machine’s Speed Dial
numbers. The information includes:

•The Location ID and main fax number for each One Touch

key and 2 and 3 digit Speed Dial number.

•The alternate number (ALT#) for each One Touch key.

•The parameter settings for each One Touch key (PRM.

ECHO).

Power Outage Report

Your machine has a 72-hour built-in battery backup in the
event of a power failure. If power is interrupted to your
machine, then the power failure may have interfered with
delayed transmissions, messages received into memory or
other communications. As soon as power to the machine is
restored, your machine automatically prints a power outage
report to alert you.

Printing Reports

Printing a Message Confirmation Report

After transmission, press the ENTER key once (with no
documents loaded) to see a report confirming your
transmission on your machines display. To print the report,
press the ENTER key a second time.

Printing Other Reports
1Press the Menu/Exit to enter the menu.
2Press ¶ to select Report Print, press Enter.
3Press Ä or¶ until the report you want appears on the

display. Press Enter.

4Print all the reports you want, then press Menu/Exit to

return to standby mode.

Handbook

75

|

Codes Used in Reports

Result Codes

Result codes indicate the results of communications.

BUSY

The other machine’s line was busy or there was no answer.

OK

The communication was completed successfully.

PUNIT

This error code indicates a problem with the printing unit.
Contact your service person.

76

CANCL

A message was erased after being held in memory for 10
days.

COMP.

A multiple-location transmission was completed.

COVER

The cover was opened during the communication.

NO

The transmission or reception failed due to a
communication error.

Handbook

|

R_JAM

A paper jam occurred in your machine while it was
receiving a fax, and it was unable to receive the entire
message in memory.

S_JAM

A document jam occurred in the sending fax machine.

STOP

The Stop key was pressed, ending the communication
session.

Communication Codes

Communication codes indicate the communication mode
was used for a communication.

B.C.

Multiple-location transmission (broadcast).

CALLING

A communication initiated by your machine.

CALLED

A communication initiated by a remote fax machine.

Handbook

77

|

Maintenance

Overview

Replacing the Toner Cartridge

unsatisfactory. If the print density becomes low even before
your machine displays REPLACE TONER CART, gently wipe
the lens surface of the LED array (see Step 8). If the print
quality does not improve, replace the toner cartridge.

CAUTION: When you open the top cover, you will see a

!

label that reads: (CAUTION-HOT). This part is
extremely hot–do not touch it.

This machine will only operate using toner cartridges

!

specified by OKI for the OKIFAX 5700 and 5900. The
use of any other toner will result in the display of an
operation error and in machine malfunction.

Toner Cartridge Kit - Part# 40815606

The number of pages you can print with one toner cartridge
depends on the type of documents you usually receive or
copy. A toner cartridge will print about 2,500 pages/letter size
of standard business communications at a typical print
coverage of 4% (equivalent of CCITT No. 1 test chart). The
first toner cartridge installed in a new image drum unit will
have a decreased yield because the image drum unit itself has
to be filled.

If your machine displays REPLACE TONER CART, replace
the toner cartridge with a new one. However, if the print
quality is good enough, you can continue to use the toner
cartridge without replacing it until the print quality becomes

78

|

Handbook

1Lift up on the document tray and swing it up and out of the

way.

2 Press the release buttons located on both sides of the copy

stacker. Lift up the stacker.

4 Carefully lift the toner cartridge out of the image drum

unit. For disposal, place it in the plastic bag you received

with your new toner cartridge.

3 Pull the gray lock lever on the old toner cartridge all the

way toward you.

W arning: Be careful when handling the toner cartridge.

!

Do not let toner spill onto your clothing or other porous
materials. If you experience any problems with toner,
see the Safety section in “Installation.”

Handbook

79

|

5 Unwrap the new toner cartridge and gently shake it to

distribute the toner. Then carefully peel the tape from the
bottom of the toner cartridge.

6 Holding the cartridge with the bottom down, insert the left

side into the toner well, placing it under the tab (a).

a

7 Lower the right side down into the toner well.

.

8 Push the lock lever forward until it stops.

80

|

Handbook

9 Using the cleaning wipe provided with your new toner

cartridge, gently wipe back and forth across the full length
of the LED array.

Replacing the Image Drum

Image Drum Kit - Part# 40433308

If the faxes you receive are light or have vertical streaks in
them and you are not out of toner, or if your machine displays
a CHANGE DRUM message, your machine needs a new
image drum unit. Contact your dealer to order one.

The life of an image drum depends on a number of factors,
including temperature and humidity, the type of paper you
use, and the number of pages per job. The image drum
cartridge should last about 20,000 pages for continuous
printing, up to 14,000 pages at 3 pages per job, and about
9,000 pages at 1 page per job.

10Close the copy stacker and document tray. Make sure the

cover is firmly closed.

Warning: Never expose the image drum unit to light for

!

more than 5 minutes. Never expose the image drum
unit to direct sunlight. Always hold the image drum unit
by the ends. Never touch the surface of the green drum
inside the image drum unit.

CAUTION: When you lift up the document stacker, you

!

will see a label that reads: (CAUTION-HOT). This
portion is extremely hot–do not touch it.

Handbook

81

|

1 Turn off the power switch.

2 Lift up on the document tray and swing it up and out of the

way.

3 Press the release buttons located on both sides of the copy

stacker. Lift up the stacker.

4 Firmly lift up to disengage the drum cartridge (with its

toner cartridge), then lift it out. Wrap it in the packaging

materials from your new image drum cartridge, and
discard it.

Please abide by local laws when disposing of a replaced

!

Image Drum cartridge.

82

|

Handbook

5 Insert the new drum cartridge. Press down firmly on both

ends to lock the drum in place.

Resetting the Drum Counter

Use this function to reset the drum counter when you replace
the image drum and to clear the CHANGE DRUM message.

To reset the image drum counter:
1 Press Menu/Exit to enter the menu.
2 Press Ä until the > symbol is beside COUNTER.
3 Press Enter twice.
4 Press Clear twice.
5 Press Menu/Exit to return to standby mode.

6 Lift out the toner well cover and discard.

7 Install a new toner cartridge. Follow steps in “Replacing

the Toner Cartridge” in this section.

Cleaning the Scanner Path

To ensure the best possible scanning quality, paper lint and
dust should be cleaned from the area around the contact
image sensor (a) periodically. Open the control panel and
gently wipe off the area over the scanner.

a

Handbook

83

|

Obtaining Consumables and Replacement Parts

Before you order, have the correct part number and
description of the item.

•Consult the dealer where you purchased your fax machine.

•Consult an Okidata Authorized Sales and Service Dealer.

•Order toll-free by phone at 1-800-OKIDATA (1-800-654-

3282) using a major credit card.

•Check office supply catalogs or your local stationery store.

Most carry OKI brand supplies.

•Order on the Internet at

http://www.okidata.com

Options

See the Customizing Features and Operations section for more
information on options for your 5700/5900.

2 MB Memory Expansion Kit Part# 40755302
4 MB Memory Expansion Kit Part# 40755312
Network Printer Kit Part# 70034301
2nd Paper Tray Kit Part# 70029401
MFP Option Kit Part# 70035301
Handset Part# 70031801

Click on the “where to buy” link.

Consumables

Toner Cartridge Kit: - Part# 40815606
Image Drum Kit: - Part# 40433308

84

|

Handbook

For the latest product and technical support

!

information, visit the Okidata Web site:

http://www.okidata.com

Problem Solving

Overview

Clearing a Document Jam

Open the control panel fully, being careful not to

!

damage the separation rubber.

3 Pull out the jammed document.
4 Return the document tray to its original operating position,

and push down until it locks in place.

5 Turn the power switch back on.

When a document jam occurs, your machine beeps and an
error message appears in the display. If the jammed document
looks like it is positioned straight in your feeder, press the
Stop key to try to feed the document the rest of the way
through the feeder. If this fails, follow the instructions below.

1 Turn off the power switch.
2 Lift the document tray up and back on its hinges.

Clearing a Printing Paper Jam

If your machine displays PAPER JAM or NO PAPER when
the paper tray still contains paper, there may be one or more
sheets of paper jammed in the machine. To clear a paper jam,
follow the instructions below.

If you are experiencing frequent paper jams, it may be

!

due to the type of paper you are using. For best results,
select a paper which has been developed specifically for
photocopying or laser printing. Be sure to fan the paper
before loading it into your paper tray.

CAUTION: If you open the top cover, you will see a

!

label that reads: (CAUTION-HOT). This portion is
extremely hot—do not touch it under any
circumstances.

Handbook

85

|

1 Turn off the power switch.
2 Grasp the document tray from the bottom and lift up,

swinging it up and back out of the way.

3 Press on the latches on both sides of the copier stacker

until the cover of the image drum compartment is released
and pops up. Lift up and back, revealing the image drum.

4 Grasp the image drum and lift it out of the machine. Set it

aside on a clean, dry surface out of direct sunlight.

Warning: Do not touch the green drum surface.

!

5 Pull out any paper caught inside the machine.

86

|

Handbook

6 Pull out the paper tray.

8 Load the paper tray, making sure the paper is below the

“Paper Full” marking.

9 Slide the paper tray back into the machine until it latches

in place.

10Place the image drum unit back into the machine.
11 Close the cover to the image drum compartment pushing

down on it until both latches catch.

12Return the document tray to working position.
13Turn the power switch back on.

7 Remove any paper caught in the feeder and any damaged

paper in the tray.

WARNING: Never expose the image drum cartridge to

!

light for more than 5 minutes. Never expose the image
drum cartridge to direct sunlight. Always hold the
image drum unit by the ends. Never touch the surface
of the green drum inside the image drum cartridge.

Handbook

87

|

Printing a Cleaning Page

Display Panel Messages

If you notice repeating marks or imperfections on your
printouts, try printing a cleaning page before you replace the
image drum.

The cleaning page process

• Removes residual impurities from printing surfaces.

• Reduces problems such as repeating marks, blotching,

and shading.

To print a cleaning page
1 Press the MENU/EXIT key to activate the menu mode.
2 Press SHIFT DOWNÄ continuously until Printer

Cleaning displays.

3 Press Enter. After a moment the cleaning page prints.

88

|

Handbook

This section lists the status and error messages that may
appear on your machine’s display panel, and explains what
they mean and how to correct any problem they indicate.

Normal Display in Standby Mode

Under normal operating condition, the top line of the display
shows the time and the answering mode – FAX, TEL, PC, T/F
or TAD. The bottom line shows the amount of memory
available.

12:00 FAX

MEMORY FREE 100%

Error Messages

14:14: FAX
COVER OPEN

Cover open: The upper cover is not closed. First check to be
sure that the image drum is seated correctly and the toner
cartridge is installed properly. Then, check to see that the
toner cartridge lock lever is pushed completely forward until
it stops. Press down firmly on the cover to make sure it is
closed and latched.

NO PAPER
CHECK PAPER SUPPLY

The paper tray is out of paper. Add more paper.

TONER LOW
REPLACE TONER CART.

or

PAPER JAM
CHECK PAPER OR PATH

Jam: Paper is jammed feeding from the paper tray into the
printer. Or, paper may be jammed inside the printing
mechanism under the image drum. Check the paper path and
remove any jammed paper–see “Clearing a Paper Jam.”

DOCUMENT JAM
CONFIRM AND STOP

ADF error (jam): A document to be faxed or scanned has
jammed in the scanner–see “Clearing a Document Jam.”

RELOAD DOCUMENT

Paper-feed error: A document to be faxed or scanned has not
fed into the scanner properly. Remove the document and
reload it into the document tray.

REPLACE TONER CART.

Toner low: Toner is running low in the toner cartridge.
Replace the cartridge as soon as possible. When you close the
cover after replacing the toner cartridge, the message clears–
see “Replacing the Toner Cartridge”.

14:14 :FAX
CHANGE DRUM SOON

Image drum alarm: The image drum is nearing the end of its
projected life. Make sure a new drum is available, and replace
the drum when print quality begins to deteriorate–see
“Replacing the Image Drum Unit”.

Handbook

89

|

PRINTER ALARM 2:TEL
REFER TO USER GUIDE

INVALID TONER CART.
REFER TO USER GUIDE

or

PRINTER ALARM 3:TEL
REFER TO USER GUIDE

or

PRINTER ALARM 4:TEL
REFER TO USER GUIDE

Open and close the cover. If this does not clear these
messages, turn off your machine and call for service.

Important Note: When you turn off your machine, any

!

received faxes or delayed transmission faxes in memory
are erased.

ERROR77
No ID is entered. This error will occur if the machine is set in

Restrict Access mode, requiring a password to access
machine operations.

This error will occur if an incorrect toner cartridge is
installed. This machine will only operate using toner
cartridges specified by OKI for the OKIFAX 5700/5900. If
you are using the correct toner cartridge, open and close the
cover. If this does not clear the message, turn off the machine
and contact the nearest authorized OKIFAX dealer for
service.

90

|

Handbook

Reading the Print Counters

Problem Checklist

Your machine keeps track of the number of pages it has
printed or scanned. If you are experiencing a problem, a
service person may ask you to check these counters.

To access the print/scan counters:
1 Press Menu/Exit to enter the menu.
2 Press Ä to select Counter, press Enter
3 Press Ä or ¶ to select the counter you want. Press Enter.
4 Press Menu/Exit to return to standby mode.

After you have replaced the image drum cartridge, use this
function to reset the drum counter. Refer to “Replacing the
Image Drum Cartridge” for more information.

To reset the image drum counter:
1 Press Menu/Exit to enter the menu.
2 Press Ä until the > symbol is beside COUNTER.
3 Press Enter twice.
4 Press Clear twice.
5 Press Menu/Exit to return to standby mode.

Your 5700/5900 is a complex machine with many features
and functions that allow it to operate in different ways. Many
problems you experience may be due to improper
programming. If you are experiencing a problem, read
through the list of problems and solutions before calling your
dealer.

The display is blank.

Check the power cord to make sure that it is firmly plugged
in and verify that the power switch is in the ON position.
Check your wall outlet to make sure that it has power.

Nothing happens when you press the control panel keys.

Turn the machine off, wait 10 seconds, then turn it on again.

The display tells you to replace paper even though there is
paper in the paper tray. Make sure that the paper is firmly

stacked in the tray. Check for a paper jam.

Handbook

91

|

Your documents jam.

•Check the document for wrinkles, tears or other damage.

•Make sure there are no staples or paper clips and that the

paper is clean and dry.

•Make sure the document is not wider than your machine

can load.

•Try making a copy of the document on a photocopier and

faxing the copy.

Your machine won’t dial.

Check the power cord and wall outlet.
Make sure that your telephone line (not your external

telephone or handset) is connected to the LINE outlet on the
back of your machine. If you have an external telephone
connected, lift the handset and check for a dial tone. If you do
not hear one, there may be a problem with your telephone
line. If you do hear a dial tone, your machine may be using
the wrong dialing method (pulse or tone) for your area. If you
hear changing tones instead of dialing pulses and you know
that your area uses pulse dialing, refer to the TONE/PULSE
(MF/DP) user function setting in the Setting Basic Features
section.

92

|

Handbook

The display shows a communication error.

This alarm indicates any of a number of problems:

• You may be trying to communicate with an incompatible

fax machine (your machine can only communicate with
ITU-T Group 3 fax machines).

• The remote machine may not be able to perform the

function that you want, such as polling or confidential
messages.

• The remote machine may also be out of paper or

experiencing a paper jam.

• Bad telephone line conditions can also cause

communication errors. Try sending the fax again and
check to make sure you are dialing the correct telephone
number.

• You have to dial a prefix number to get an outside line,

or if you are dialing internationally, you may need to
enter a pause (using the Pause One Touch key) after the
dial prefix or international dialing code to tell your
machine to wait for a dial tone.

• If you have frequent problems communicating with a

particular remote fax machine, try programming the
number into one of your One Touch keys and then
changing the One Touch Parameters for that One Touch
key (see “Programming Speed Dial Numbers”).

• Your machine or the remote fax machine may need

servicing. Try sending a fax to another location to check
your machine.