Oki 5650 User Manual

User’s Guide
P/N 59328501
Disclaimer
Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors or omissions beyond its control. Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this document will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by Oki Data.
Copyright Information
Copyright 2000 by Oki Data. All Rights Reserved First Edition: October, 2000 Written and produced by the Oki Data Training and Publications Department.
Contact Information
Please address any comments on this publication to:
Mailing Address
Oki Data Americas, Inc. Training and Publications Department 2000 Bishops Gate Boulevard Mount Laurel, NJ 08054-4620 United States of America
e-Mail Address
pubs@okidata.com
Web Site
http://www.okidata.com
Emergency First Aid Information
Refer to the Material Safety Data information in the Warranty Information document.
Trademark Information
OKI, Oki Data, and OKIF AX are registered trademarks of Oki Electric Industry Company, Ltd.
ENERGY STAR is a registered trademark of the United States Environmental Protection Agency.
Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries
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OKIFAX 5650
Contents
Helpful Hints ............................................................... 1
Saving Money ........................................................................2
Saving Time ...........................................................................4
Speed Dial Numbers ..........................................................4
Dual Access........................................................................4
www .okidata.com ..............................................................4
Helpful Hints ..........................................................................5
Send a Fax and Save the Number ......................................5
Quick Message Confirmation Report................................8
Checking Information During Transmissions ...................8
References..........................................................................8
Recording Addresses and Passwords .................................9
Priority Transmit................................................................9
Introduction.............................................................. 1 0
Oki Data Web Site ................................................................10
Features.................................................................................10
Installation ................................................................ 12
Installation Hints .................................................................. 12
Getting Started .....................................................................13
Where to Install Your Fax Machine ...................................13
Unpacking ............................................................................14
What You Should Receive .................................................14
Setting up the Machine ........................................................15
Emergency First Aid...........................................................19
Programming Required Information ....................................27
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Getting to Know Your Fax Machine ..................... 3 1
Component Identification .................................................... 31
Locating the Serial Number .................................................34
Control Panel Keys and Indicators.......................................36
One-Touch (Speed Dial) Keys ..............................................41
Using the One-T ouch Keys ................................................41
List of One-T ouch Keys with Descriptions........................42
Sounds Your Fax Machine Makes........................................44
Dual Access...........................................................................45
Using Your Fax with Your Computer ................... 4 6
General Information .............................................................46
Connect to Your Computer ...................................................46
Setting Basic Features ............................................. 4 7
Control Panel ........................................................................ 4 7
Working with the Menu .......................................................5 0
User Function Settings ......................................................... 51
Determining Your Current Settings....................................51
User Function Settings List................................................52
Changing Your User Function Settings .............................63
Dial Parameter Settings ........................................................64
Current Dial Parameter Settings.........................................64
Dial Parameter Settings List...............................................64
Changing Your Dial Parameter Settings ............................66
Service Function Settings .................................................... 6 7
Changing Your Service Function Settings ........................ 6 7
Service Function Settings List........................................... 6 7
Changing the Language ....................................................... 6 8
Answering Mode ..................................................................69
Incoming Call Parameters ....................................................73
Connecting to a PBX............................................................73
Programming an Access Number
(Dial Prefix ).......................................................................74
Deleting a Programmed Access Number
(Dial Prefix ).......................................................................75
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Basic Faxing Operations ........................................ 7 6
Preparing Documents for Faxing..........................................76
Guidelines ..........................................................................76
Document Size ...................................................................77
Multiple Page Documents ................................................. 7 7
Loading Documents ........................................................... 7 8
Sending a Fax to a Single Location .....................................8 0
Messages on the Display Panel ....................................... 81
Search Key Dialing ............................................................82
Real-Time Dialing .............................................................8 2
Redialing ...........................................................................83
Confirming Results ............................................................ 8 3
Stopping a Transmission ...................................................83
Shortcut Fax Number Programming ..................................84
Receiving Faxes ...................................................................8 6
Receiving Faxes Manually ................................................ 8 6
Receiving Faxes in Memory..............................................8 7
Memory Reception Mode [MEM] ..................................8 7
Print Messages in Memory ..............................................87
No Paper Reception .........................................................88
Canceling Messages Stored in Memory ............................8 8
Rejecting Junk (Unsolicited) Fax Messages .....................89
Power Failures and Memory.................................................90
Information that is Lost ................................................... 90
Power Outage Report.......................................................90
Using Voice Request.............................................................91
Programming Speed Dial Numbers ...................... 9 3
One-Touch Speed Dials ...................................................94
2- or 3-Digit Speed Dials .................................................95
Group Faxing................................................................... 9 5
One-Touch Faxing ................................................................96
Programming One-Touch Keys..........................................96
Dialing with One-Touch Keys ...........................................99
Selecting Functions and Programming........................... 1 0 0
List of One-Touch Keys .................................................. 100
Chain Dialing .................................................................... 1 03
Auto Dial Faxing ............................................................... 104
Programming Auto Dial Numbers................................... 104
Copying ................................................................... 106
Quantity and Resolution ................................................... 1 06
Making Copies .................................................................. 1 07
Using the Manual Paper Feeder ........................................ 108
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Sending a Fax to Multiple Locations .................. 1 1 0
Group vs. Broadcast .......................................................... 110
Group Faxing..................................................................... 11 2
What is a Group Fax? ...................................................... 112
Example of a Group ........................................................ 112
Programming Groups ...................................................... 113
Add a Location (Number) to a Group ............................. 114
Search for a Location (Number).................................... 114
Delete a Location (Number) from a Group ..................... 115
Delete a Group ................................................................ 117
Finding a Group .............................................................. 118
Sending to a Group ......................................................... 118
Broadcasting ..................................................................... 1 19
What is a Broadcast Fax? ................................................ 119
Performing a Broadcast Operation.................................. 120
Relay Faxing .......................................................... 12 3
What is Relay Faxing? ...................................................... 123
Example of Relay Faxing.................................................. 123
Requirements for Relay Faxing ........................................ 1 2 4
Relay Initiating Station ..................................................... 1 25
Relay Password.................................................................. 126
Relay Group Numbers ....................................................... 126
Relay Key Station (Hub) ................................................... 126
Relay Report Number
(Contact Number for Relay Broadcast Report)................ 127
Programming the Relay Report Number ........................ 128
Relay Broadcast Report .................................................... 1 30
Initiating a Relay Broadcast ............................................. 1 3 1
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Advanced Operations ........................................... 13 3
Send a Fax at a Later Date and Time
(Delayed Fax) ................................................................... 134
Canceling a Delayed Transmission ................................ 14 0
Confidential Faxes ............................................................ 141
Personal (Confidential) Mailboxes ................................. 1 42
Changing Y our Password ................................................ 144
Closing (Deleting) a Mailbox......................................... 146
Sending Confidential Faxes ........................................... 14 7
Receiving Confidential Faxes ........................................ 148
Knowing You’ve Received a Confidential Fax .............. 1 49
Printing Confidential Messages ..................................... 15 0
Deleting Confidential Messages .................................... 1 51
Sending Documents Requested by Another Fax Machine
(Polling Transmission) ..................................................... 152
Explanation of Polling Transmission Types .................. 153
Memory Polling .............................................................. 1 54
Bulletin Polling .............................................................. 15 6
Dialing Another Fax Machine to Request Documents
(Polling Reception) .......................................................... 1 60
Print Polled Faxes in Memory ........................................ 161
Delete Polled Faxes in Memory...................................... 162
Priority Transmit ............................................................... 163
Call Forwarding................................................................. 164
Working with Dual Access ................................... 166
What You Can Do While Sending a Fax ........................... 166
What You Can Do While Receiving a Fax ........................ 167
What You Can Do While Making Copies ......................... 167
Reports.................................................................... 168
Printing Reports ................................................................ 1 70
Activity Report .................................................................. 17 4
Broadcast Confirmation Report (MCF) ............................ 1 76
Broadcast Entry Report ..................................................... 1 7 7
Confidential Reception Report ......................................... 1 78
Configuration Report ........................................................ 1 79
Message Confirmation Report (MCF) .............................. 180
Phone Directory................................................................. 183
Power Outage Report......................................................... 184
Relay Broadcast Report .................................................... 1 85
Codes Used in Reports ...................................................... 186
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Problem Solving ..................................................... 188
Operation and Maintenance.............................................. 18 8
Clearing a Document Jam ................................................. 189
Clearing a Paper Jam ......................................................... 190
Printing a Cleaning Page................................................... 19 3
T oner Cartridge Issues ....................................................... 194
Replacing the Toner Cartridge ....................................... 1 9 4
Handling the Toner Cartridge ......................................... 19 7
Image Drum Cartridge Issues............................................. 197
Handling the Image Drum............................................... 198
CHANGE DRUM SOON Message .................................. 198
When to Replace the Image Drum Cartridge .................. 199
Replacing the Image Drum Cartridge ............................. 199
Resetting the Drum Counter ........................................... 20 2
Display Panel Messages .................................................... 2 03
Reading the Print Counters ............................................... 2 0 7
Problem Checklist ............................................................. 20 8
Firmware ............................................................................ 2 16
Serial Number of Your Fax Machine ................................. 216
Options and Consumables .................................... 2 17
How to Obtain ................................................................... 217
Part Numbers ..................................................................... 218
Descriptions....................................................................... 219
Specifications.......................................................... 221
Dialing............................................................................... 221
General .............................................................................. 222
Memory ............................................................................. 222
Scanning............................................................................ 223
Consumables ..................................................................... 223
Paper Handling .................................................................. 2 2 4
Physical ............................................................................. 22 4
Electrical ........................................................................... 2 2 5
Environmental ................................................................... 22 5
Index ........................................................................ 2 26
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Helpful Hints
Your fax machine has many features and capabilities that will help you
· operate the machine
· save money
· save time
This section summarizes the features and capabilities directly connected to saving money and time.
Details for these features and capabilities are provided in other sections of this document.
You may want to use some of our Helpful Hints when working with your machine.
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Saving Money
Most phone services offer lower phone rates during off-peak times and for local phone connections.
Your fax machine allows you to take advantage of lower phone rates. Some savings depend on the options you have purchased and the type of fax machines you communicate with.
You can specify the time your outgoing faxes will be sent.
Delayed T ransmission
This feature allows you to send documents at a specified time and date.
You do not have to manually start the transmission. For more information, refer to “Advanced Operations,
Send a Fax at a Later Date and Time (Delayed Fax).”
Relay Faxing
This feature allows you to send documents to one distant fax machine, which then forwards the documents to other fax machines. This reduces the total number of long distance calls.
Here is a typical relay fax situation. The head office of a company sends a fax to the regional
head offices. The regional office forwards the fax to the local branch offices.
For more information, refer to “Relay Faxing.”
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OKIFAX 5650
Control Access to Y our Machine
You can control access to your machine. The method you use determines the amount of access control.
· A password must be entered or the machine cannot be used.
This is also known as Restricted Access (User Function
26). The machine can only be used by people who have the password. Up to 24 passwords can be programmed. How could you use this? If different departments share the machine, each department could have its own password. For more information, see “Setting Basic Features, User Function Settings, User Function Settings List, User Function 26.”
Be sure to record all passwords. Keep the record in a
!
safe place. If you forget a password, you will need to contact a Service Dealer for assistance.
· The machine can only receive or send transmissions to specified locations.
This is also known as Closed Network (User Function 08). If Closed Network is set to ON, the fax numbers you program as Speed Dials are the only numbers your machine communicates with. For more information, see “Setting Basic Features, User Function Settings, User Function Settings List, User Function 08.”
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Saving Time
Speed Dial Numbers
Speed Dial Numbers (One-T ouch, 2-Digit, 3-Digit) can be programmed with frequently dialed numbers.
This greatly reduces the number of keystrokes and time required when using these numbers.
For more information, refer to “Programming Speed Dial Numbers.”
Dual Access
Your machine can multi-task. You can load and prepare a document for sending while the
machine is receiving or sending another fax. You do not have to wait for one operation to finish before
beginning another. For more information, refer to “W orking with Dual Access.”
www.okidata.com
Oki Data’s web site, www.okidata.com, provides the most current information available for your fax machine.
You can find information at your convenience, at any time.
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OKIFAX 5650
Helpful Hints
Send a Fax and Save the Number
This feature allows you program (save) a number into your fax machine at the same time you are using the number to send a fax. This feature will locate the first available One­T ouch key (or Auto Dial number , if all the One-Touch keys are programmed) for you to program.
Procedure
1 Load the document. 2 Enter the fax number using the numerical keypad. 3 Press the Copy key. The display shows ONE-TOUCH
NO.[xx].
The number in brackets [xx] is the next unprogrammed One-Touch key number. If all the One-Touch keys are programmed, the display shows AUTO DIAL NO.[xx], with the number of the next unprogrammed Auto Dial number shown in brackets [xx].
4 Press Yes § to program the location to the number shown
or press Search to cycle through the available unprogrammed keys/numbers, then press Yes § to program to the number you want. Press No © to stop the process.
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5 The display reads
NO=5551212 [the fax number you entered] ID=.
6 Press Start.
7 Enter the location ID.
This is a descriptive title up to 15 characters long. Refer to the instructions below.
• T o enter numbers, use the numeric keypad (press once)
• To enter spaces, use the Space One-Touch key
• To enter hyphens (-), use the Hyphen key
• To enter alphabetical characters, locate the character you want on the numeric keypad.
• Press that key repeatedly until the character appears on the display.
• To enter a unique character, press the 0/Unique key repeatedly until the character you want appears. The following characters are available:
Symbols: ! # & ‘ ( ) * + , - . / : ; = ? · Internet characters: @ \ “ _ %
Umlaut characters: Ä ß Ñ Ö Ü Norwegian characters: Æ Å Ø æ å ø
• To enter two successive letters/numbers on the same key, press the No © key to move to the next character. Move the cursor to make corrections, press the Yes § and No © keys
- l
The
functions as a tilde symbol.
- l
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OKIFAX 5650
8 Press Start. The display shows
NO=<LOCATION>.
9 Press Start. The display shows
G3 COMMUN SPEED [33.6k] YES § NO ©
Press NO © to select a different communication speed. Press YES § to select the displayed communication
speed.
10The display shows
G3 ECHO PROTECTION [OFF] YES § NO ©
Press NO © to toggle between ON and OFF . Settings are: ON or OFF Press YES § to select the displayed setting
11Press Start. The display shows PROGRAMMING, then
DIALING, and the fax machine dials the number and sends the fax.
Be sure to write the name for any Speed Dial numbers
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you program on the One-T ouch Sheet(s). The One-T ouch Sheet(s) provide space for Speed Dial
numbers 1 through 40. For higher Speed Dial numbers, program the number(s) and print the Phone Directory. For more information, see “Reports, Phone Directory.”
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Quick Message Confirmation Report
References
To quickly print the Message Confirmation Report for the most recent transmission performed by the machine, press COPY twice.
Checking Information During Transmissions
Your fax machine allows you to check the progress of a fax being sent by your machine.
Press the # key twice while a fax is being sent from your machine.
The display will show
· the page number currently being sent
· the current modem speed
· the current compression method
There are two useful reference documents that you should print and keep near your fax.
These documents are very helpful when programming your machine.
1 Configuration Report
The Configuration Report is a list of the current operational settings of your machine.
See “Reports, Configuration Report.”
2 Phone Directory
This report provides a complete listing of all of the telephone numbers programmed into your machine’s Speed Dial numbers.
See “Reports, Phone Directory.”
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Recording Addresses and Passwords
Priority Transmit
Be sure to record any addresses and passwords you
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program. Keep the record in a safe place. If you forget a password, you will need to contact a Service Dealer for assistance.
Some of the features that use addresses and passwords are:
· Confidential Faxes See “Advanced Operations, Confidential Faxes.”
· Relay Faxes See “Relay Faxing.”
· Restrict Access See “Setting Basic Features, User Function Settings, User
Function Settings List, User Function 26.”
Priority transmit is a feature of the fax machine. Priority transmit “interrupts” a fax transmission from memory to allow a document to be sent from the manual feeder. Once the manual transmission is complete, the memory transmission will resume.
Here is an example of priority transmit. Your fax machine is performing a broadcast transmission. The broadcast is going to twelve different locations. It has completed the transmissions to the first three locations, and is just starting on the fourth. You need to fax a signed approval document immediately. You walk up to the fax machine, load the document into the feeder, select the location to send the fax to, and press the Start key (if necessary). The fax machine will complete the broadcast transmission to the fourth location, send your “walk-up” fax, and then resume the broadcast transmission with the fifth location.
See “Advanced Operations, Priority Transmit.”
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Introduction
Overview
Thank you for purchasing this fax machine. This desktop, plain-paper facsimile machine utilizes advanced light­emitting diode (LED) technology for quick and trouble-free transmission/reception of data and images. In addition to the many standard features, options can expand the machine’s capabilities.
For information on the options, see “Options and Consumables.”
Oki Data Web Site
The Oki Data Web Site provides the most current information available on your product.
An on-line version of this document is available for viewing via Oki Data’s Web Site.
You may reach the Oki Data Web Site at: www .okidata.com
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Features
• 40 One-Touch keys.
• 150 Auto Dial numbers.
• 20 groups.
• 16 mailboxes for confidential reception.
• Fax communication at up to 33,600 bits per second (bps).
• 2.5 MB of built-in memory.
• A fax forwarding feature that lets your fax machine receive messages into memory and automatically forward the messages to another remote fax machine.
• Year 2000 compliant: all years are recorded in four digits.
• Advanced memory management: memory is freed up as pages are sent for more efficient transmission of long documents.
• A search feature to allow you to look for pre-programmed telephone numbers by name.
• Personal boxes for confidential reception/transmission and bulletin polling.
• Automatic redial and page re-transmission when a telephone number is busy or when problems occur in communication.
• Advanced transmission and reception features, including delayed transmission, transmission to multiple locations, relay broadcast initiate, and polling.
• Advanced memory transmission and reception features, including automatic reception into memory.
• Reports to help you keep track of your fax machine’s operations and settings.
• Advanced memory transmission and reception features, including automatic reception into memory.
• High-speed scanning of original documents while dialing, so your fax is ready to send as soon as connections are made.
• Photo (halftone) transmission in up to 64 shades of gray.
• An advanced dual access feature, which allows you to load and prepare multiple documents for transmission while your fax machine is sending or receiving another message.
• A manual paper tray to let you load a different type of paper while making copies.
• A closed network feature to let you limit who can send faxes to your fax machine and whom your fax machine can send faxes to.
• A convenience copy feature that lets you make up to 99 sorted copies of an original document
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Installation
Overview
Installation Hints
• Install your fax machine in a dust-free location away from direct sunlight.
• Do not plug your fax machine into a power source shared by equipment that produces electrical noise (i.e., air conditioners, etc.).
• Leave electronic adjustments to authorized service personnel.
• The LINE terminal connects your fax machine to a standard telephone line. To avoid damage to your telephone system or to the fax machine, do not plug your fax machine into anything other than a standard RJ-11C jack.
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• Your fax machine is intended to be grounded electrically and is equipped with a three-wire grounded power cord. For your safety, do not attempt to defeat your power cord’s grounding plug.
• The power outlet should be located near the equipment and should be easily accessible.
• The TEL port on the back of the unit is only suitable for two-wire devices. Not all standard telephones will respond to incoming ringing when connected to an extension socket.
• This equipment may not necessarily provide for the effective hand-over of a call from a telephone connected to the same line.
Getting Started
To install your new fax machine, follow the instructions from the “Unpacking” to the “Programming Required Information” sections of this document. You must complete these steps for your fax machine to operate properly.
If you have purchased an option package for your fax machine, refer to the documentation you received with that option for installation instructions.
Where to Install Your Fax Machine
• Place your fax machine in a dust-free location away from direct sunlight.
• Allow several inches of space on each side of the machine to ensure adequate ventilation.
• Make sure that both power and telephone outlets are available nearby.
• Choose a location where the relative humidity is between 20% and 80%, and where the temperature is between 50°F (10°C) and 92°F (32°C).
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Unpacking
What You Should Receive
Before you begin, be sure that all the items listed below are included in your package.
1 Document stacker tray 2 Power cord 3 Telephone line cord 4 Facsimile Machine 5 T oner cartridge (wrapped) 6 Image drum cartridge (inside machine) 7 Documentation (not shown):
User’s Guide W arranty, Regulatory, and Safety Information
If any items are missing, contact your dealer
!
immediately. Keep your packing materials and carton in case you ever need to ship or transport the unit.
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Setting up the Machine
Attaching the Document Stacker
Slip the document stacker indents over the tabs on the rear of the unit so that they click into place.
Removing the Protective Sheet
1 Lift up the document table.
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2 Press in the cover release buttons on the side of the copy
stacker until it clicks open. Lift up the stacker.
4 Remove the protective sheet. Be careful not to touch the
green surface of the drum.
3 Take out the image drum cartridge.
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5 Replace the image drum cartridge.
Installing the Toner Cartridge
1 Remove the sponge and discard.
W arning: Be careful when handling the toner cartridge.
!
Do not let toner spill on your clothing or other porous materials. If you experience any problems with toner, refer to the Warranty, Regulatory, and Safety Information document.
2 Unwrap the toner cartridge and gently shake it to
distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge.
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3 With the ridged side facing up and the lever on your right,
insert the toner cartridge into the image drum unit, left end first.
4 Push the lever towards the back of the unit to secure the
cartridge.
5 Close the copy stacker. Push down until you hear both
sides click into place.
6 Close the document table.
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Toner Cartridge and Image Drum Unit Handling
Emergency First Aid
• Leave unused toner cartridges and image drum units in their packages until needed.
• When replacing a toner cartridge or image drum unit, re­use the packaging to dispose of the old toner cartridge or image drum unit.
• Do not expose these components to light for more than five minutes.
• Never expose the green drum (inside the image drum unit) to direct sunlight.
• Always hold the image drum unit by the ends, never by the middle.
• Never touch the surface of the green drum inside the image drum unit.
• Be careful when removing the toner cartridge. Do not let it touch your clothing or porous materials. The toner powder causes permanent stains.
• Small amounts of toner spilled on skin or clothing can be readily removed with soap and cold water. Using heated water will make removing the stain much more difficult.
If toner is swallowed
Dilute by giving two glasses of water and induce vomiting by administering Syrup of Ipecac (follow the manufacturer’s instructions). Seek medical attention. Never attempt to induce vomiting or give anything by mouth to a person who is unconscious.
If toner is inhaled
T ake person to an open area for fresh air. Seek medical attention.
If toner gets in the eyes
Flush eyes with large quantities of cool water for 15 minutes, keeping eyelids open with fingers. Seek medical attention.
For more information
Refer to the Material Safety Data Sheet in the Warranty, Regulatory, and Safety Information document.
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Loading Paper
Your fax machine can hold up to 250 sheets of standard weight (20 lb.) paper. For best results, use paper specially made for laser printers or photocopiers. It can use letter, legal, and A4 size paper.
Your fax machine automatically reduces the vertical length of the page images it receives to fit on the paper loaded in it, down to 75% of the original length. For example, if you are receiving a document created originally on legal-size paper, your fax machine can reduce the received pages to fit on letter or A4 paper.
Your fax machine is set at the factory to use letter-size
!
paper. To use a different paper size, change the setting of User Function 13, P APER SIZE to match your new paper size. Refer to the “Setting Basic Features, User Function Settings” section of this document.
1 Pull the paper tray out of the machine.
2 Adjust the paper guides to the width of your paper.
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3 If necessary, lift and adjust for the length of your paper.
5 Remove the paper from its wrapper (up to 250 sheets).
Note the “print side” notice printed on the label. Fan the paper.
6 Load the paper into the paper tray, print side DOWN.
4 If you are using legal-size paper, pull out the extension at
the back of the paper tray.
Be sure the paper is under the tabs on the sides of the
!
tray. Do not fill past the Paper Full mark. If necessary readjust the guides for a snug–but not tight–fit.
7 Replace the paper tray. Push it forward until it locks.
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Connecting the Telephone Line
Insert one end of the telephone cord into the LINE jack in the back of the machine, and the other end into your wall telephone jack.
Now, you can connect either an external telephone or
!
the external handset option for your fax machine. Refer to the “Connecting Optional External Devices” section of this document.
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