Oki 47228001 User Manual
C824/C834/C844/ES8434
User’s Manual
Table of contents
1 Before starting .............................................................................................. 4
For Your Safety ..............................................................................................................................5
Preface ..........................................................................................................................................7
About This Manual .........................................................................................................................8
About Marks ................................................................................................................................................. 8
About Symbols ............................................................................................................................................. 9
About Illustrations .........................................................................................................................................9
Trademarks ..................................................................................................................................10
License ........................................................................................................................................ 11
2 Setup ........................................................................................................... 12
Setup Flow ...................................................................................................................................13
Checking the Placement Environment .........................................................................................14
Checking Package Contents .......................................................................................................16
Names of Components ................................................................................................................17
How to Use of the Operator Panel ...............................................................................................18
How to Use the Numeric Keypad ...............................................................................................................19
How to Use the Fn Key ............................................................................................................................... 19
Function Menu List .....................................................................................................................................20
Preparing Your Printer .................................................................................................................21
Unpacking ................................................................................................................................................... 21
Installing Consumables ..............................................................................................................................22
Loading Paper ............................................................................................................................................24
About the Power Supply ..............................................................................................................26
Power Supply Conditions ...........................................................................................................................26
Connecting the Power Code .......................................................................................................................27
Turning On the Power .................................................................................................................................28
Turning Off the Power .................................................................................................................................28
What You Should Do If You Do Not Use This Machine for an Extended Period of Time ............................29
Test Printing from the Printer .......................................................................................................30
Changing the Administrator Password ........................................................................................31
3 Connecting to a Computer ........................................................................ 32
Connection Method and Flow ......................................................................................................33
Product Requirements .................................................................................................................34
Types of Drivers ...........................................................................................................................35
Connecting to a Wireless LAN .....................................................................................................36
Connecting to an Access Point (Infrastructure) ......................................................................................... 36
Connecting to the Machine Directly (AP Mode) ......................................................................................... 40
Connecting a USB Cable ............................................................................................................ 41
Connecting a LAN Cable ............................................................................................................ 42
Installing a Printer Driver to a Computer ..................................................................................... 45
For Windows .............................................................................................................................................. 45
For Mac ...................................................................................................................................................... 48
Selecting a connecting method between different segments ...................................................... 49
4 Print ..............................................................................................................50
Supported Paper ......................................................................................................................... 51
Paper Loaded on the Tray .......................................................................................................... 53
How to Print from the Tray .......................................................................................................... 55
How to Print from the MP Tray .................................................................................................... 58
Paper Output .............................................................................................................................. 63
Canceling Printing ....................................................................................................................... 65
5 Energy Saving Function .............................................................................66
About Energy Saving .................................................................................................................. 67
Setting the Time Before Entering the Power Save Mode ........................................................... 68
Setting the Time Before Entering the Sleep Mode ...................................................................... 69
Restrictions in Sleep Mode ......................................................................................................... 70
Automatically Turning the Machine Off (Auto Power Off) ........................................................... 71
Setting the Time Before Entering the Auto Power Off Mode ...................................................... 72
6 Troubleshooting ..........................................................................................73
When an Error Message Appears on the Display Screen (When the ATTENTION Indicator Lights
Up/Blinks) ................................................................................................................................... 74
Error Messages .......................................................................................................................... 75
When Paper Jams Occur ............................................................................................................ 82
Error Code "370", "371", "373" ................................................................................................................... 82
Error Code "372" ........................................................................................................................................ 83
Error Code "380", "401", "637" ................................................................................................................... 85
Error Code "381", "638" ............................................................................................................................. 86
Error Code "382", "383", "385", "639", "640" .............................................................................................. 88
Error Code "390", "637" ............................................................................................................................. 92
Error Code "391", "392", "393", "394", "632", "633", "634" ......................................................................... 93
Other Issues ............................................................................................................................... 95
Unable to Print from a Computer ............................................................................................................... 95
Unable to Install a Printer Driver Successfully ........................................................................................... 98
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Image Quality Issues ..................................................................................................................................99
Vertical White Lines Appear ..................................................................................................................... 101
Printed Images are Fading Vertically ........................................................................................................101
Printed Images are Light ..........................................................................................................................102
White Spots and Lines Appear .................................................................................................................102
Dew Condensation Appears on Printed Paper .........................................................................................103
Vertical Lines Appear ................................................................................................................................103
Horizontal Lines and Spots Appear Periodically .......................................................................................104
White Area on Paper is Lightly Stained ....................................................................................................104
The Periphery of Characters is Smudged ................................................................................................105
The Entire Paper Area is Lightly Stained When Printing on Envelopes or Coated Paper ........................105
Toner Comes Off When Printed Paper is Rubbed ....................................................................................106
Uneven Gloss ...........................................................................................................................................106
Black or White Dots Appear ..................................................................................................................... 107
Dirt is Printed ............................................................................................................................................107
The Entire Page is Printed Black ..............................................................................................................108
Nothing is Printed ..................................................................................................................................... 108
White Patches Appear ..............................................................................................................................109
Color of the printed image is not what you expect ....................................................................................109
Feeding Issues ......................................................................................................................................... 110
Problems on the Machine ......................................................................................................................... 111
7 Maintenance ..............................................................................................114
Replacing Consumables and Maintenance Units ......................................................................115
Cautions When Replacing ........................................................................................................................ 115
Replacing the Toner Cartridge .................................................................................................................. 116
For K (black) Toner Cartridge Only ........................................................................................................... 117
For C (cyan), M (magenta), Y (yellow) Toner Cartridge ............................................................................119
Replacing the Image Drum .......................................................................................................................121
Replacing the Image Drum and Toner Cartridge at the Same Time .........................................................125
Replacing the Belt Unit ............................................................................................................................. 128
Replacing the Fuser Unit ..........................................................................................................................131
Cleaning .....................................................................................................................................134
Cleaning the Surface of the Machine .......................................................................................................134
Cleaning the LED Head ............................................................................................................................135
Cleaning the Light-shielding Film .............................................................................................................136
Cleaning the Paper Feed Rollers (Tray 1/Tray 2/Tray 3/Tray 4/Tray 5) .................................................... 138
Cleaning the Paper Feed Rollers (MP Tray) .............................................................................................139
Cleaning the Resist Roller ........................................................................................................................142
Moving This Machine .................................................................................................................143
Transporting This Machine ........................................................................................................144
Before the printer disposal .........................................................................................................145
Deleting a Printer Driver ........................................................................................................... 146
Updating a Printer Drivers ........................................................................................................ 147
Updating the Firmware ............................................................................................................. 148
8 Appendix ...................................................................................................150
How to open printer folder ........................................................................................................ 151
Menu List of the Operator Panel ............................................................................................... 152
Options ..................................................................................................................................... 153
Installing the Duplex Unit (C824n, C834nw Only) .................................................................................... 154
Installing the Wireless LAN module (C824, ES8434 Only) ...................................................................... 155
Installing the Caster Base ........................................................................................................................ 157
Installing the Additional Tray Unit(s) ........................................................................................................ 158
When Adding Options .............................................................................................................................. 160
Specifications ............................................................................................................................ 163
General Specifications ............................................................................................................................. 163
Printing Specifications .............................................................................................................................. 164
Network Specifications ............................................................................................................................. 165
Wireless LAN Specifications .................................................................................................................... 165
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1
Before starting
For Your Safety
Preface
About This Manual
Trademarks
License
For Your Safety
1. Before starting
• Cautions Related to Safety
Indicates additional information which, if ignored or not followed, may result in
personal injury or death.
Indicates additional information which, if ignored, may result in personal injury.
• General Cautions
Do not touch the safety switch inside this machine. High voltage may
occur, resulting in electric shock. Also, a gear may rotate, resulting in
injury.
Do not use a highly combustible spray near this machine. Some parts
inside the machine become very hot, possibly resulting in fire.
If the cover becomes extremely hot, the machine emits smoke or odor, or
you hear a strange sound, unplug the power plug from the outlet, and
contact your dealer.
Fire may result.
If liquid such as water gets inside the machine, unplug the power plug from
the outlet, and contact your dealer.
Fire may result.
If you drop a clip or other foreign objects into the machine, unplug the
power plug from the outlet, and take the foreign objects out.
Electric shock, fire, or injury may result.
If the machine is dropped or the cover is damaged, unplug the power plug
from the outlet, and contact your dealer.
Electric shock, fire, or injury may result.
Unplug the power plug regularly, and clean the bases of and in between
the plug blades.
If the power plug is left plugged into the outlet for an extended period of
time, dust adheres on the bases of the plug blades, and a short may occur,
possibly resulting in fire.
Do not vacuum spilled toner with an electric vacuum cleaner. Vacuuming
spilled toner with an electric vacuum cleaner may result in ignition due to
sparks from electric contacts or other reasons.
If toner spills on the floor or other places, wipe the toner gently with a
damp rag or other cloth while using care not to scatter the toner.
Do not insert any object into a vent hole.
Electric shock, fire, or injury may result.
Do not place a cup filled with water or other objects on the machine.
Electric shock or fire may result.
Do not let pet urine or other liquid get inside this machine, or allow this
machine to get wet. Electric shock or fire may result.
When the machine cover is opened, do not touch the fuser unit. Burns may
result.
Do not throw the toner cartridge or image drum into a fire. The toner may
ignite, resulting in burns.
Do not perform any operation or disassembly other than instructed in the
user manual.
Electric shock, fire, or injury may result.
Do not connect the power cord, cables, or the ground wire in any way
other than instructed in the user manual.
Fire may result.
- 5 -
Operation using an UPS (uninterruptible power supply) or inverter is not
guaranteed. Do not use an uninterruptible power supply or inverter.
Fire may result.
1. Before starting
Do not go near the paper output part when
printing is in progress. Injury may result.
Do not touch a broken liquid crystal display. Injury may result. If you get
liquid (liquid crystal) spilled from the liquid crystal display into your eyes or
mouth, immediately rinse with a large amount of water. Seek medical
advice if necessary.
Do not disassemble the image drum or toner cartridge, or force them
open. You may inhale the scattered toner, or the toner may land on your
hands or clothes, making them dirty.
To indicate the instructional safeguard to keep away from moving parts.
you turn the power on or when
NOTE!
This product is not intended for use in the immediate visual field on the display work place. To
avoid disturbing reflections on the display work place, this product shall not be placed in the
immediate field of vision.
- 6 -
1. Before starting
Preface
• Disclaimer
Every effort has been made to ensure that the information in this document is
complete, accurate, and up-to-date. The manufacturer assumes no responsibility
for the result of errors beyond its control. The manufacturer also cannot guarantee
that changes in software and equipment made by other manufacturers and
referred to in this manual will not affect the applicability of the information in it.
Mention of software products manufactured by other companies does not
necessarily constitute endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate
and helpful as possible, we make no warranty of any kind, expressed or implied,
as to the accuracy or completeness of the information contained herein.
• Copyright of the manual
All rights reserved by Oki Data Corporation. No part of this document may be
reproduced in any form or by any means without prior written permission from Oki
Data Corporation.
© 2018 Oki Data Corporation
• EMERGENCY FIRST AID
Take care with toner powder:
4-11-22 Shibaura, Minato-ku,
Tokyo 108-8551, Japan
• IMPORTER TO THE EU/AUTHORISED REPRESENTATIVE
OKI Europe Limited
Blays House
Wick Road
Egham
Surrey, TW20 0HJ
United Kingdom
For all sales, support and general enquiries contact your local distributor.
• ENVIRONMENTAL INFORMATION
If swallowed, give small amounts of cold water and seek medical attention. DO
NOT attempt to induce vomiting.
If inhaled, move the person to an open area for fresh air. Seek medical attention.
If it gets into the eyes, flush with large amounts of water for at least 15 minutes
keeping eyelids open. Seek medical attention.
Spillages should be treated with cold water and soap to help reduce risk of staining
skin or clothing.
• MANUFACTURER
Oki Data Corporation,
- 7 -
1. Before starting
About This Manual
Unless otherwise specified, this manual uses screenshots of the following screens.
• For Windows: Windows 10
• For Mac : mac OS High Sierra
[OKI Printer] may be written as the model name.
A printer driver icon in each Windows version is referred to as "Printer folder" in this manual.
Generic name for Windows 10, Windows Server 2012, etc. Windows
Depending on your OS, model or version, the description on this document may be different.
• About Marks
• About Symbols
• About Illustrations
About Marks
This manual uses the following marks.
Symbol Meaning
Indicates the cautions and restrictions for operating this machine correctly. Be sure to read to
ensure that you can operate the machine correctly.
Indicates information that is useful for using this machine. It is recommended to read.
Indicates a reference topic. Read when you need more information.
- 8 -
1. Before starting
About Symbols
About Illustrations
This section describes symbols and their meaning in this manual. The illustrations of C844 are used in this manual as examples.
Symbol Meaning
« » Indicates a button/ key on the operator panel of the machine.
[ ] Indicates a menu name, item name, option, or other items that are displayed on
the display screen on the operator panel.
Indicates a menu, window, or dialog name that is displayed on the screen on a
computer.
" " Indicates a message on the display screen or entered text.
Indicates a file name on a computer.
Indicates the topic title of a link destination.
< > Indicates a key on the computer keyboard.
> Indicates how to display the required menu of the machine or computer.
Illustrations of the display screen on the operator panel used in this manual are with the
factory default settings.
• The descriptions in this manual may vary depending on your model.
- 9 -
1. Before starting
Trademarks
OKI is a registered trademark of Oki Electric Industry Co., Ltd.
Energy Star is a trademark of the United States Environmental Protection Agency.
Microsoft, Windows, Windows Server, Windows Vista and Internet Explorer are registered
trademarks of Microsoft Corporation.
Apple, Macintosh, Mac and Mac OS are the registered trademarks of Apple Inc.
iPad, iPhone, iPod, iPod touch and Safari are trademarks registered to Apple Inc. in the
United States and other countries.
AirPrint and the AirPrint logo are trademarks of Apple Inc.
The following cables were used to evaluate this product for EMC directive 2004/108/EC
compliance, and configurations other than this may affect that compliance.
CABLE TYPE LENGTH
(METER)
Power 1.8
USB 5.0
LAN 10.0
CORE SHIELD
Google, Google Docs, Android, and Gmail are trademarks of Google Inc.
Google Cloud Print is a trademark of Google Inc.
Adobe, Illustrator, Photoshop, PostScript and Reader are trademarks or trademarks of
Adobe Systems Incorporated in the United States and other countries.
Other product names and brand names are registered trademarks or trademarks of their
proprietors.
As an Energy Star Program Participant, the manufacturer has determined that this product meets the
Energy Star guidelines for energy efficiency.
This product complies with the requirements of the Council Directives 2014/30/EU (EMC), 2014/35/EU
(LVD), 1999/5/EC (R&TTE), 2009/125/EC (ErP) and 2011/65/EU(RoHS), as amended where applicable,
on the approximation of the laws of the member states relating to Electromagnetic Compatibility, Low
Voltage, Radio & Telecommunications Terminal Equipment, Energy related Products and Restriction on
the use of certain Hazardous Substances in electrical and electronic equipment.
- 10 -
1. Before starting
License
This product contains software developed by the Heimdal Project.
Copyright (c) 1995 - 2008 Kungliga Tekniska Högskolan
(Royal Institute of Technology, Stockholm, Sweden).
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted
provided that the following conditions are met:
1 Redistributions of source code must retain the above copyright notice, this list
of conditions and the following disclaimer.
2 Redistributions in binary form must reproduce the above copyright notice, this
list of conditions and the following disclaimer in the documentation and/or
other materials provided with the distribution.
3 Neither the name of the Institute nor the names of its contributors may be used
to endorse or promote products derived from this software without specific
prior written permission.
THIS SOFTWARE IS PROVIDED BY THE INSTITUTE AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE INSTITUTE OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY
OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Copyright (c) 2009-2012 Eric Haszlakiewicz
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated
documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit
persons to whom the Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial portions of the
Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE AND NON INFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT
OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR
OTHER DEALINGS IN THE SOFTWARE.
Copyright (c) 2004, 2005 Metaparadigm Pte Ltd
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated
documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit
persons to whom the Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial portions of the
Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE AND NON INFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT
OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR
OTHER DEALINGS IN THE SOFTWARE.
• Open Source License Disclosure
The following open source software is included to use Google Cloud Print. The
descriptions about the open source license are as follows.
json-c
- 11 -
2
Setup
Setup Flow
Checking the Placement Environment
Checking Package Contents
Names of Components
How to Use of the Operator Panel
Preparing Your Printer
About the Power Supply
Test Printing from the Printer
Changing the Administrator Password
Setup Flow
How to set up is explained in this chapter.
1. Checking Products
• Checking package contents
• Checking names of product parts
- Printer
- Operator panel
• Available Options
2. Checking the placement environment
• Placement Environment
• Placement Space
3. Preparing Your Printer
• Unpacking
• Installing Consumables
• Loading Paper
• Turning On/Off the Power
• Test Printing from the Printer
2. Setup
4.Connecting to a Computer
- 13 -
Checking the Placement Environment
• Installation Environment
Install the machine in the following environment.
Ambient temperature: 10°C to 32°C
Ambient humidity: 20% to 80% RH (relative humidity)
Maximum wet bulb temperature: 25°C
• Use care to prevent condensation. It may cause a malfunction.
• If installing your machine where the ambient humidity is 30% RH or below, use a humidifier or antistatic mat.
• Depending on the installation environment, the operation noise may be louder. If the noise bothers you, we suggest
you to install the machine in the place away from you or in another room.
•
Do not install the machine in a location subject to high temperatures or in a location
near fire.
•
Do not install the machine in a location where chemical reactions may occur (such as
a laboratory).
•
Do not install the machine near alcohol, thinners, or other flammable solvents.
•
Do not install the machine in a location within the reach of small children.
•
Do not install the machine in an unstable location (such as on an unsteady stand or
slanted location).
•
Do not install the machine in a location with high level of humidity or dust, or in a
location where the machine is exposed to direct sunlight.
•
Do not install the machine in an environment where it is exposed to salty air NOx,
SOx or corrosive gas.
•
Do not install the machine in a location where it is exposed to a high level of vibration.
•
Do not install the machine in a location where its vent hole is blocked.
•
Do not install this machine directly on a thick rug or carpet.
•
Do not install this machine in a closed room or other locations with bad circulation and
ventilation.
•
If you use this machine in a small room continuously for an extended period of time,
make sure to ventilate the room.
•
Install this machine away from a source that emits strong magnetic fields or noise.
•
Install this machine away from a monitor or television.
•
Moving the machine requires that two people stand in front and back of the machine
respectively, hold the handles at the bottom of the machine, and move it.
• Installation Space
Install the machine on a flat surface that is wide enough to accommodate the legs of the
machine.
Allow for enough room around the machine as shown in the following figures.
•Top view
2. Setup
- 14 -
• Side view
2. Setup
- 15 -
Checking Package Contents
Check that you have everything shown below.
Injury may result.
Lift this machine by 2 persons, because it weighs approximately 40 kg.
For instructions on how to unpack, see "Unpacking".
• Be sure to use the supplied consumables first. If other consumables are used first, the life may not be shown correctly
or supplied consumables may not be applied.
•Printer
• Four image drums (black, cyan, magenta and yellow)
• Four starter toner cartridges (black, cyan, magenta and yellow)
• The starter toner cartridges are installed in the image drums, which are installed in the machine before shipment.
• Do not remove a starter toner cartridge from an image drum.
2. Setup
• The starter toner cartridge is not installed in the ES model. Install the toner cartridge that is included in this machine.
Refer to "Replacing the Image Drum".
• Software DVD-ROM
• Power cord
• LAN cables or USB cables are not included in the package. Prepare the cable that suits your connection environment
separately.
• Packaging and cushioning materials are used when transporting the machine. Do not dispose packaging materials
as they may be used in the future.
- 16 -
Names of Components
This section explains the names and functions of components of the printer.
No. Name Functions
1 Front cover Front cover of the printer. Pull the front cover open lever to open
the cover.
2 Front cover open lever Lever to unlock when opening the front cover.
3 Operator panel This is the panel to operate the printer.
Display screen operation buttons, numeric keys, function keys,
and attention indicator lamp are on the panel.
4 Power switch Turns the machine on and off.
5 Output tray (Top Cover) Printouts are stocked here. After opening the front cover, press
the open button inside the printer to pop up.
6 Multipurpose tray (MP Tray) Various sizes of paper can be loaded.
7 Tray 1 Load paper.
8 Air vents Outlet/inlet for air.
Please be careful not to block the opening when placing the
printer.
9 Paper supporter Supports paper.
10 Paper set cover Holds paper loaded on the Multipurpose tray.
2. Setup
No. Name Functions
11 Open button Press this button to unlock when opening the output tray (Top
Cover).
12 Toner cartridge, Image drum (K: black) A toner cartridge contains toner (powdery ink) for printing.
13 Toner cartridge, Image drum (Y: yellow)
14 Toner cartridge, Image drum (M:
magenta)
15 Toner cartridge, Image drum (C: cyan)
16 Toner cartridge lock lever Fasten a toner cartridge to an image drum.
17 Fuser unit Add heat and pressure to toner transcribed on paper to bond it.
18 LED head (four heads) Expose image drum to light to copy letters and images.
19 Rear output tray Outlet when paper is output with the printed side up.
20 AC power socket Insert the supplied power code.
21 Duplex unit *
22 Interface part Connectors for connecting to a computer can be found.
23 Accessory connector Port to insert a USB memory.
24 USB interface connection Insert a USB cable when connecting a computer to the printer
25 Network interface connection Insert a LAN cable when connecting a computer to the printer
1
Image drum electrifies paper and transcribes toner using static
electricity. A drum is combined with a drum cartridge.
Toner cartridges and image drums are consumables. Replace
them with new ones according to the messages shown on the
display screen.
If printouts have vertical stripes or blurs around letters, clean the
LED head.
Component for duplex printing.
with a USB cable.
via a network.
- 17 -
*1 C824n, C834nw: Option
2. Setup
How to Use of the Operator Panel
This section explains the names and functions of components on the operator panel.
No. Name Function
1 Display screen Displays operating instructions and the status of the printer.
2 «ON LINE» button Switches between online and offline modes.
3 «CANCEL» button Cancels the current print immediately.
4 «ENTER» button Confirms the highlighted item.
5 Scroll button or Selects the menu or scrolls the screen.
6 «BACK» button Returns to the previous screen.
7 «HELP» button Displays the help screen. To close, press the «HELP» button,
8 «POWER SAVE» button • Enters or exits the power saving mode.
«BACK» button, or «CANCEL» button.
• Exits the sleep mode.
No. Name Function
11 «CLEAR» key Executes the following actions according to the entered items
12 «READY» indicator Lights up green in online mode and turns off in offline mode.
13 «ATTENTION» indicator Lights up or blinks orange when an error occurs in the device.
14 NFC mark Bring the device closer to this mark when using the NFC
when pressed or held down.
• Minimizes a setting value.
• Enters zero for a setting value.
• Deletes a character.
• Cancels the selected item.
Returns to the previous settings. Not available when entering an
IP address.
function.
For details on the NFC function, refer to "Using from a Mobile
Device (Advanced Manual)".
• How to Use the Numeric Keypad
• How to Use the Fn Key
• Function Menu List
Lights up green in the power save mode and blinks green in the
sleep mode.
9 Numeric Keypad • Enters numbers.
10 «Fn» key Displays the equipment setting menu screen with a shortcut
• Enters alphabetical characters and symbols.
A password can be entered only with a numeric keypad.
function.
- 18 -
2. Setup
How to Use the Numeric Keypad
Use to enter numbers and characters. Press the key consecutively to switch between
numbers and characters. Press the key until the desired character is displayed, and then
press the «ENTER» button.
Available characters and how to switch types of characters are shown below.
Alphabetic characters do not appear on the menu which accepts only numbers.
«1» 1
«2» 2 a b c A B C 2
«3» 3 d e f D E F 3
«4» 4 g h i G H I 4
«5» 5 j k l J K L 5
«6» 6 m n o M N O 6
«7» 7 p q r s P Q R S 7
«8» 8 t u v T U V 8
«9» 9 w x y z W X Y Z 9
«0» 0 ( space ) 0
« » @ . _ - ( space ) + ! ” $ % & ’ ( ) ” / : ; < = > ?
[ ] ^ # ` { | } ~
For example,
To enter “abc”,
How to Use the Fn Key
Press numeric keys after pressing the «Fn» key when the message “Ready To Print” appears
on the display screen. The function menu corresponding to the number entered is displayed.
Press the «Fn» key.
1
Press the numeric keys (0-9) to display the desired function item and press the
2
«ENTER» button.
Press «2» «2» «ENTER», «2» «2» «2» «ENTER», «2» «2» «2» «2» «ENTER».
The functions of «Fn» and «CLEAR» keys are the followings:
«Fn» key
Shortcut button when displaying the device setting menu. By pressing numeric keys after
pressing the « » key, the « » key functions as «Fn» key. (Only available while the stand-by
screen is displayed.)
«CLEAR» key
Deletes a character when entering a password.
- 19 -
The setting screen of the selected function is displayed. Check or change the
3
settings.
2. Setup
Function Menu List
Function No. Function menu
1 Shared Print
2 Private Print
10 Paper Size (Tray 1)
11 X Dimension (Tray 1)
12 Y Dimension (Tray 1)
13 Media Type (Tray 1)
14 Media Weight (Tray 1)
20 Paper Size (Tray 2)
21 X Dimension (Tray 2)
22 Y Dimension (Tray 2)
23 Media Type (Tray 2)
24 Media Weight (Tray 2)
30 Paper Size (Tray 3)
31 X Dimension (Tray 3)
32 Y Dimension (Tray 3)
33 Media Type (Tray 3)
34 Media Weight (Tray 3)
40 Paper Size (Tray 4)
41 X Dimension (Tray 4)
42 Y Dimension (Tray 4)
43 Media Type (Tray 4)
44 Media Weight (Tray 4)
50 Paper Size (Tray 5)
51 X Dimension (Tray 5)
52 Y Dimension (Tray 5)
53 Media Type (Tray 5)
54 Media Weight (Tray 5)
80 Paper Feed
90 Paper Size (MP Tray)
91 X Dimension (MP Tray)
92 Y Dimension (MP Tray)
93 Media Type (MP Tray)
94 Media Weight (MP Tray)
95 Tray Usage (MP Tray)
100 Print Information (Configuration)
101 Print Information (Network)
Function No. Function menu
102 Print Information (Usage Report)
103 Print Information (Error Log)
200 Power Save Time
201 Sleep Time
202 Auto Power Off Time
210 Error Report
220 Print Position Adjust (MPTray)
221 Print Position Adjust (Tray 1)
222 Print Position Adjust (Tray 2)
223 Print Position Adjust (Tray 3)
224 Print Position Adjust (Tray 4)
225 Print Position Adjust (Tray 5)
230 Paper Black Setting
231 Paper Color Setting
232 Trans. Black Setting
233 Trans. Color Setting
234 SMR Setting
235 BG Setting
236 Drum Cleaning
237 Hex Dump
300 Adjust Density
301 Adjust Registration
302 Print Color Tuning Pattern
310 Cyan Density
311 Magenta Density
312 Yellow Density
313 Black Density
• An error results when the option item selected is not currently installed.
• For menus with no number assigned, see ”Menu List of the Operator Panel”.
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2. Setup
Preparing Your Printer
This section explains how to unpack your printer and a set of consumables and paper.
• Unpacking
• Installing Consumables
• Loading Paper
Unpacking
Injury may result.
Lift this machine by 2 persons, because it weighs approximately 40 kg.
• Be sure to use the consumables or maintenance units provided with this printer at first. Otherwise, the life of the
consumables or maintenance units may not be displayed correctly, or you may not be able to use them later.
• Use extra care when handling the image drum (the green cylinder), because it is fragile.
• Do not expose the image drum to direct sunlight or strong light (approximately 1,500 lux or more). Even under room
lighting, do not leave the image drum for 5 minutes or more.
• Packaging and cushioning materials are required for transporting the machine. Do not dispose of it, and keep it for
future use.
Remove the machine from the box, and then remove all cushioning materials
1
and the plastic bag from the machine.
Remove the two strips of protective tape at the back of your printer.
2
Lift the machine, and then place it where it is to be installed.
3
• If you use optional additional tray units, see "Options" in "Appendix".
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Installing Consumables
Insert your finger into the recess on the right side of the printer and pull the
1
front cover open lever (1) to open the front cover (2) forward.
• Open the front cover gently. If opening rapidly, an MP tray may open.
Press the open button (3) and open the output tray (4).
2
• Image drums are not locked on the printer. It can be removed by lifting it up.
• The starter toner cartridges are shipped with the image drums attached. Please do not remove starter toner
cartridges from the image drums.
Remove the protective sheet from the image drum.
5
(1) Remove a tape (6) stuck on a protective sheet (5) and open it.
2. Setup
Prepare flat surface covered with sheets of newspaper, etc. to remove
3
protective sheets from the image drums set in the printer.
Take the image drum "K: Black" set forward with the toner cartridge attached
4
and put it on the surface prepared in step 3.
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2. Setup
(2) Draw the protective sheet in the direction of the arrow. Do not turn the toner
cartridge lock lever (7) (blue).
Put the image drum with the protective sheet removed into the printer unit and
6
turn the toner cartridge lock lever (7) (blue) in the direction of the arrow until it
clicks.
Repeat from step 4 to step 6 to pull out all the image drum and remove all the
7
protective sheet in the order of "Y: Yellow", "M: Magenta", and "C: Cyan". And
put them back to the printer, then turn the toner cartridge lock lever.
Close the output tray (4) by pushing the center of the cover firmly.
8
• When closing the output tray, slightly closing the front cover makes it smoother. The front cover may open and
the output tray may pop up.
• Closing the cover without turning the toner cartridge lock lever (blue) may cause a malfunction. Make sure to
turn the cartridge lock lever all the way to the other end side.
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Close the front cover (2).
9
• The front cover cannot be closed securely if the output tray is not closed.
• When the error message that the top or front cover is open does not disappear from the operator panel’s
display screen, make sure they are closed securely.
Loading Paper
For details on available paper, see "Supported Paper".
Pull out the paper cassette (1).
1
Set the paper size dial (2) to match the loading paper size.
2
Set the dial to [A4 ] when loading the A4 size paper with a landscape orientation.
2. Setup
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• If the size of paper cannot be found in items of the dial, set "Other".
2. Setup
• If you draw the tray with the power on, the paper size, paper type, and paper thickness are displayed on the
panel.
If you change paper, change the settings to the appropriate values. You can change the setting to hide the
screen. To hide the tray paper size message, select [Admin Setup] > [Panel Setup] > [Paper setup when paper
exchange] and set it to [Off].
• Make sure to match the size of paper and that on the paper size dial. Otherwise, paper size error occurs and
printing cannot be done.
• For size of paper which can be loaded either horizontal or vertical such as A4, please be careful of the direction.
Slide the paper guide (3) and paper stopper (4) to the size of paper to be
3
loaded.
Fan a stack of paper well, and then align the edges of the paper.
4
• Do not load paper above the " " mark (5) on the paper guide.
Secure the loaded paper with the paper guide.
6
Check if a size of loaded paper matches the setting of paper size dial.
7
• If the size of paper and that on the paper size dial do not match, paper size error occurs and printing cannot
be done.
Return the paper cassette to the printer.
8
If paper that cannot be selected from the sizes on the paper size dial (the dial
9
setting: [Other]) is loaded, set paper size to [Custom] on the operator panel
and enter the width and length of paper.
See "Printing on Custom Size Paper (Advanced Manual)".
Load paper with the print side face down.
5
• If the size of paper whose size can be found on the dial such as A3 and A4, set [Cassette Size]. [Cassette Size]
is set by factory default and you do not need to change for normal use.
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2. Setup
About the Power Supply
This section explains condition of the power supply and how to turn on/off the printer.
• Power Supply Conditions
• Connecting the Power Code
• Turning On the Power
• Turning Off the Power
• What You Should Do If You Do Not Use This Machine for an Extended Period of Time
Power Supply Conditions
The power supply must meet the following conditions.
Vo
ltage: 110 to 127V AC (Range 99 to 140V AC) / 220 to 240V AC (Range 198 to 264V AC)
Frequency: 50/60 Hz ± 2%
• If the power supply is unstable, use a voltage regulator.
• The maximum power consumption of the machine is 1118 W. Check that the power supply is sufficient.
• The operation that uses an uninterruptible power supply (UPS) or inverter is not guaranteed. Do not use an
uninterruptible power supply (UPS) or inverter.
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Fire or electric shock may result.
•
Be sure to turn this machine off before connecting and disconnecting the power cord
and the ground wire.
•
Be sure to connect the ground wire to the designated ground terminal.
If this machine cannot be grounded, contact your dealer.
•
Be sure not to connect the ground wire to the ground of a water pipe, gas pipe or
telephone line, or to a lightning rod.
•
Be sure to connect the ground wire before connecting the power cord to the outlet.
Also, be sure to unplug the power cord from the outlet before disconnecting the
ground wire.
•
Be sure to plug or unplug the power cord by holding its power plug.
•
Securely plug the power cord into the outlet.
•
Do not plug or unplug the power cord with wet hands.
•
Install the power cord in a location where users cannot step on it, and do not place
any object on the power cord.
•
Do not bundle or tie the power cord.
•
Do not use a damaged power cord.
•
Do not overload the outlet.
•
Do not connect the power cords of this machine and other electric products to the
same outlet. If the power cord of this machine is connected to the same outlet as
other electric products, especially an air conditioning machine, copier, or shredder,
this machine may malfunction due to electrical noise. If you have to connect the
power cord of this machine to the same outlet as other products, use a commercially
available noise filter or noise cut transformer.
•
Use the power cord included in this machine, and plug the cord directly into the outlet.
Do not use the power cords of other products for this machine.
•
Do not use an extension cord. If you have to use an extension cord, use a cord rated
15A or higher.
•
Use of an extension cord may result in this machine malfunctioning due to AC voltage
drop.
•
Do not turn this machine off or unplug the power cord during printing.
•
If you do not use this machine for an extended period of time due to holidays, trips, or
other reasons, unplug the power cord.
•
Do not use the power cord included in this machine for other products.
Connecting the Power Code
Plug the power cord into the power connector.
1
Plug the power cord into the outlet.
2
2. Setup
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Turning On the Power Turning Off the Power
2. Setup
Hold down the power switch for about 1 second to turn on the power.
1
The Power switch LED indicator lights up when the printer turns on.
The message “Ready To Print” is displayed in the operator panel once printer is ready.
Hold down the power switch for about a second.
1
The message “Shutting down. Please wait. Printer will turn off automatically” appears in
the operator panel, and the power switch indicator blinks every 1 second.
Then the printer turns off automatically and the power switch indicator goes out.
• It may take about 5 minutes to turn off the power. Wait until it turns off.
• Holding down the power switch for more than 5 seconds turns off printer forcibly. Only perform this procedure
when a problem occurs. For printer problems, refer to “Problems on the Machine”.
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What You Should Do If You Do Not Use This Machine for an Extended Period of Time
If you do not use this machine for an extended period of time due to holidays, trips, or other
reasons, unplug the power cord from the outlet.
• This machine does not have functional failures if the power cord is unplugged for an extended period of time (four
weeks or more).
2. Setup
- 29 -
2. Setup
Test Printing from the Printer
Check that you can print with the printer. Check the detailed settings and status of your
printer by printing the contents of the settings (Configuration).
• If you purchased optional equipment such as the additional tray unit, check the printer after mounting the optional
equipment. For details on attaching optional equipment, see "Options".
• When a printer is in the power saving mode, press the «POWER SAVE» button to restore from the mode.
Press the «Fn» key on the operator panel.
1
Enter «1», «0», «0» using the numeric keypad, check [100] is displayed on the
2
display screen, and press the «ENTER» button.
Press the «ENTER» button as [Execute] is selected.
3
After finishing a print of printer settings, a setup for printing from a printer completes.
• You can also print reports and lists for each function. Refer to "Checking the Current Settings (Advanced
Manual)".
• When optional equipment is mounted
After mounting an optional equipment, check the printer settings in the same
manner and check if the mounted optional equipment is properly displayed on the
printing result.
• For details on attaching optional equipment, see "Options".
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