This manual is intended to be used for installing and maintaining OKIOFFICE84, OKIFAX 4500
facsimile transceiver.
Maintenance of the OKIOFFICE84, OKIFAX 4500 is assumed to be conducted at the following
levels:
•Assembly-level maintenance for mechanical portions
•Unit-level maintenance for electrical at portions
CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED.
REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE
MANUFACTURER. DISCARD USED BATTERIES ACCORDING TO THE
MANUFACTURER'S INSTRUCTIONS
and
ATTENTION: IL Y A DANGER D'EXPLOSION S'IL Y A REMPLACEMENT INCORRECT
DE LA BATTERIE. REMPLACER UNIQUEMENT AVEC UNE BATTERIE DU MEME
TYPE OU D'UNT TYPE RECOMMANDE PAR LE CONSTRUCTEUR. METTRE AU
REBUT LES BATTERIES USA GEES CONFORMEMENT AUX INSTRUCTIONS DU
FABRICANT.
Programming procedures of the following uses's functions are not described in this maintenance
manual.
Please refer to user's guide.
ISSUE
Proofreading
Proofreading
Correction of page 6-1 to 6-3, 6-13 and 6-25.
Correction of page A3-18, 19 and 24.
Addition of page A3-41.
Correction of page B-11.
Correction of R51 circuit diagrams, R51 parts list,
WN5 parts list (3/3), DN5 parts list (4/4), FN5 parts list
(3/3), MPW1446 circuit diagram, MPW1446 parts list,
P2H parts list (2/3) and 6L parts list (1/1).
Correction of page F-1.
Addition of Troubleshooting Manual.
Correction of illustrations and parts list.
Page D-8, 11, 12, 16, 18, 20 and 29.
E3 Hanazawa
E3 Endo
E5 Kondo
4
Sep. , '99
Chapter 1
and 2
Appendix I
Addition of Page 1-3 (item 29)
Correction of Page 1-7, 1-19, 2-17, 2-44 and 2-48
APPENDIX C: CIRCUIT DIAGRAMS AND PARTS LIST
APPENDIX D: MECHANICAL EXPANDED VIEW DRAWING AND PARTS LIST
APPENDIX E: BOARDS LAYOUT
APPENDIX F: PC-LOADING
APPENDIX G: RMCS SYSTEM MANUAL (FOR MODEL 30)
APPENDIX H: TROUBLESHOOTING MANUAL
APPENDIX I: FAX2NET FUNCTION
340672201TH Rev. 4
CHAPTER 1
GENERAL INFORMATION
40672201TH Rev. 4
1.1General Performance
(1) Type of appearance
• Desktop type
(2) Applicable lines
• General switched telephone network (GSTN)
• Private branch exchange (PBX)
(3) Compatibility
• ITU-T Group 3 facsimile transceiver
(4) Document width
• Max. 216 mm (NA Letter)
• Min. 148 mm (ISO A5 size)
(5) Effective reading width
• Max. 215 mm (NA Letter)
• Max. 208 mm (ISO A4 size)
(6) Scanning length
• 128 mm to 356 mm
(Length setting: Unlimited (1500mm) is also available.)
(7) Automatic document feeder (ADF)
• 20 sheets (NA Letter/A4-size: 20-1b bond/75 gm. Oki Data recommended paper)
• 15 sheets (NA Letter/A4-size: 16 to 28-1b bond/60-105 gm)
Note:
(8) Recording paper or sheet
• 1st tray:NA Letter/NA Legal/A4-size plain paper cut
• Manual paper feeder:Transparency for overhead projector, applicable.
*: Oki Data recommended paper
(9) Printable width
• NA Letter:203.2 mm (203.2 mm for assured quality)
• NA Legal:203.2 mm (203.2 mm for assured quality)
• ISO A4:203.2 mm (197.3 mm for assured quality)
(10) Printable length
• NA Letter:273.4 mm (266.7 mm for assured quality)
• NA Legal:349.6 mm (342.9 mm for assured quality)
• ISO A4:291 mm (284.3 mm for assured quality)
(11) Copy stacker
• Max. 30 sheets
NA is North America
100 sheets capacity (20-1b bond*)
Sheet size: NA Letter/NA Legal/A4-size
*: Oki Data recommended paper
(12) Scanning resolution
a) Horizontal:
• 300 dot/inch
Note:
In the local COPY mode at stsndard (STD) resolutions, the dpi conversion is done
from 300 dot/inch to 200 dot/inch.
• ITU-T Rec. V.17: 2-wire modem for fax applications up to 14.4 kbps
(21) Transmission speed
• 6 sec. per sheet of ITU-T No. 1 sample document
Note:
This is Phase C time at 3.85 line/mm and 14400 bps for 6 sec. in MMR code
transmission.
(22) Protocol
• ITU-T Rec. T.30
• OKI special protocols:High-speed protocol
(23) Error correction mode (ECM)
40672201TH Rev. 41 - 2
(24) Communication mode
• Half duplex
(25) Image memory
• Basic model:1M byte
(26) Liquid crystal display (LCD)
• Two rows of 20 characters for operation guidance, check and various kinds of information
(27) Power source
• Nominal input voltage 120 VAC for ODA version
• Nominal input voltage 230 VAC for INT’L version
(28) MFP (Multi- Function Peripheral) functions:
PC Printer Function
PC Scanner Function
PC Fax Modem Function
Location Programing Function
Note:
For details, see “Product Specification for MFP”
This function is standard in OKIOFFICE for ODA.
(29) FAX2NET functions:
• FAX over IP Function
• FAX to E-mail Function
• Virtual E-mail Function
• Web Retrieval Function
Note:
For details, see Appendix I “FAX2NET Function”.
1 - 340672201TH Rev. 4
1.2General User's Functions
(1) Transmit mode
• Automatic transmit mode
• Manual transmit mode
(2) Receive mode
• Automatic receive mode
• Manual receive mode
• TEL/FAX automatic switchover mode
• TAD mode
• Memory only receive mode
• PC receive mode (This function is the standard for OKIOFFICE of ODA)
(3) Instant dial
(4) Advanced T.30 protocol
(5) Dual access
(6) Voice request
(7) Automatic redial
(8) Last number redial (Manual redial)
(9) Local copy of a document, including multiple copies
(23) No paper/no toner reception
(24) Memory-only reception
(Memory reception even if paper does not run out)
(25) Distinguishing text from picture
(26) Page re-transmission (Only in case of memory TX mode)
(27) Vertical reduction printing (Reduction rate is from 100% to 75%)
(28) Horizontal reduction (RX, copy : Reduction rate is from 93% to 98%)
(29) Smoothing printing (In case of 8 dots/mm x 3.85, 7.7 or 15.4 lines/mm → 300 dot/inch x 784
line/inch)
• Turns off in the PC print mode.
(30) Programmed key operation (“F” key + “OT” key)
(31) Auto dialing
• One-touch dialing10 locations
• Two-digit automatic dialing70 locations
• Keypad dialing
• Chain dialing
• Mixed dialing
• Group dialing5 groups
(32) Real-time dialing
Dialing with telephone off the hook or when the Hook key is pressed.
(33) Automatic pause signal insertion
(34) Manual feeder local copy
(35) Telephone directory (Alpha search) dialing
(36) TEL/FAX automatic switching
(37) Time and date printing
(38) Closed users group (Direct mail rejection)
(39) Transmission contrast and resolution control
(40) Key touch tone
(41) Printer counter display (For drum, toner, total print)
(42) Total page counter (Scan)
(43) Quick scanning 6 sec. minimum → A4 size 3.85R/mm
(44) Time and date setting
1 - 540672201TH Rev. 4
(45) PC interface
• Standard:OKIOFFICE84
• Option:OKIFAX 4500
(46) Language selection
• 2 languages (LCD and Reports)
(47) Reports
• Activity report
• Active memory files report
• Protocol report
• Message confirmation report (Single address and multiple addresses)
• Broadcast entry report (Broadcast)
• Transmission error report
• Confidential reception report
• Configuration report
• Telephone directory
• Power outage report
(48) Restricted access
(49) Continuous alarm tone
40672201TH Rev. 41 - 6
1.3General Maintenance Functions
(1) Self-diagnosis
• CPU ROM/RAM check
• FLASH memory check (Program, Language, Default)
• RAM check
• Print test
(2) Sensor calibration (Adjustment of scanning level)
(3) LEDs test
(4) Tone send test
(5) Multi-frequency (MF) send test
(6) High-speed modem send test
(7) High-speed modem receive test
(8) Tone (TEL/FAX) test
(9) Remote diagnosis
(10) System reset
(11) Service default report (Machine setting for service engineer)
1 - 740672201TH Rev. 4
1.4General Appearance
Figure 1.4.1 shows the general appearance of the OKIOFFICE84/OKIFAX 4500.
Figure 1.4.2 shows the control panel of the OKIFAX 4500.
Case-OPE (T)
Tray-Paper
Tray-Document
Cover-Top
Cover-Front
Cover-Main
Cover Manual Document
Stacker-Document
(FX051 CP4.1 Fig. 01)
Figure 1.4.1 General Appearance of OKIOFFICE84/OKIFAX 4500
Note Local copy: Printable reading width in local copy mode
5Automatic document feeder (ADF)
Effective reading
width
208 mm for TX
Copy size
A4
203.2 mm for local copy
(208 mm for local copy with
Horizontal Reduction = ON)
215 mm for TX
203.2 mm for local copy
Letter
(214 mm for local copy with
Horizontal Reduction = ON)
215 mm for TX
203.2 mm for local copy
Legal
(214 mm for local copy with
Horizontal Reduction = ON)
Max. 20 documents for OKIOFFICE84/OKIFAX 4500: NA
Letter or A4 (20-1b/75 gm)
Max. 15 documents: NA Letter or A4 (16-28 lb/60-105 gm
bond paper)
Documents shall be placed facedown on ADF stacker.
The first sheet will be fed first in the feeder and will exit
facedown in the document stacker.
6Document skew
7Document jam detection
8Document jam removal
Max. 2.6 mm skew over a document of A4 length.
For a document longer than A4 length, occurrence of skew
exceeding 2.6 mm over any A4 length is 0.5% or less.
(Except 13 lb)
1) Transmission will stop and line disconnection will occur
when the end of a document is not detected within 356
mm after scanning begins (except for the long document
scanning. TF + 10)
2) A jam will also be declared if the document does not
reach the scanning position within 10 seconds after the
start of a document feed.
Note:
When a jam is detected during message transmission from the feeder, the machine will stop scanning
and disconnect the line, but its receiving capability
will remain valid.
2) Size:ISO A4 (210 mm x 297 mm)
NA Letter (215.9 mm x 279.4 mm)/(8.5 inch
x 11 inch)
NA Legal (215.9 mm x 355.6 mm)/(8.5 inch
x 14 inch)
3) Weight:16 lb-24 lb/60-90 gm base weight
Base weight is defined as the weight of 500
sheets of 431.8 mm (17 inch) by 558.8 mm
(22 inch) or 1 sheet size 1000 mm by 1000
mm.
4) Thickness: 0.08 mm to 0.12 mm
5) Condition: New paper
For the manual loading feeder
1) Type:Plain paper, transparency for overhead projector, colored paper, printed paper
10Recording paper cassette
2) Size:A4/NA Letter/NA Legal
3) Weight, thickness and condition:Same as above
Note:
One single sheet should be loaded on the manual
paper feeder for one occasion.
Variable: Automatically adjusted to the paper length.
• 300 to 412 dot/inch
• 3.85 to 5.06 line/mm (STD)
• 7.7 to 10.13 line/mm (FINE)
• 15.4 to 20.24 line/mm (EX. FINE)
Electro-photographic printing
1) 211.3mm (2496 bit) or 216.7mm (2560 bit) LED print head
Maximum allowable skew is + or - 1 mm over an advance of
100 mm.
1) Black image:Greater than 1.2 OD (Optical density)
2) White background: Not greater than 0.2 OD
(Optical density)
Printed copies will exhibit a uniform density of the printed and
background area:
1) From edge to edge:25%
2) From copy to the next copy: 30%
21Recording paper running out
The fax can detect the no-paper condition by a photosensor.
When the paper has run out in the local copy operation, the
scanning will stop with “PAPER OUT/JAM” on the LCD and an
ALARM LED turns on without an alarm tone.
When the paper has run out while a message is being received
and the no-paper reception is activated, the LCD display will
show “MSG. IN MEMORY”, and the ALARM LED turns on.
0 ms, when receiving in ECM mode or from an Oki Data
facsimile.
5 ms at 15.4 line/mm or 7.7 line/mm and 10 ms at 3.85 line/mm
when receiving from a non-Oki Data facsimile or non-ECM
mode.
When the last trial fails, the transmitting station sends out a
DCN signal to the remote station for disconnection.
Note 1:
Continuous PPRs for the same partial page within
each fallback rank.
1) ITU-T Rec. T.30
2) Oki Data special protocol
High-speed protocol
The T.30 protocol signal from the transmitting station is
sent at message transmission speed instead of 300 bps.
(This function is disable when the H/Modem rate is set to
This is Phase C time at 3.85 line/mm and 14400 bps
for 6 sec. in MMR code transmission.
ITU-T Error correction mode (ECM)
Half-duplex
25 to 150 V r.m.s.
Inoperative below 10 V
Note:
This range may differ by the requirement of PTT.
20 to 68 Hz
Note:
This range may differ by the requirement of PTT.
One-ringing signal or 5 to 30 seconds.
(Selectable in 5 sec. steps. F + OT9 + ← + 11)
34Overheat protection
Note:
Memory
condition
Standard
(1M-byte)
ITU-T No.1 sample document is used to count the
[pages]
80
number of sheets. (MMR/STD/Sender ID : off)
Note:
OKIOFFICE84/OKIFAX 4500 does not back up the
message received in memory for the power failure.
The heater of the fuser unit is controlled within the predetermined temperature range by the thermistor. If the temperature of the heater exceeds the range, the LCD displays
“PRINTER ALARM 4”.
Furthermore, the built-in thermostat in the fuser unit prevents
the heater from being overheated even in the event of the
failures in the above temperature control circuit.
This function will be supplied as the OKIFAX 4500
option in case Oki Data can get the approval in
respective countries without modifying the optional
unit.
For details, see product specification for MFP.
Each user's facsimile equipment can access the internet
functions by communicating with the local FAX2NET server.
The following four types are installed.
1) FAX over IP function
2) FAX to E-mail function
3) Virtual E-mail function
4) Web Retrieval function
For details, see Appendix I "FAX2NET Function".
37Power supply unit and Power con-
sumption of the machine
38Ambient condition
1) Operating condition
2) Storage condition
Power consumption of the machine
(Typical power)
OKIFAX 4500OKIOFFICE84
Transmit
Receive
Local copy
Standby
(Power Save OFF)
Standby
(Power Save ON)
17W
425W
428W
5.4W
*
18W
402W
405W
6.5W
0.35W
* Since the PC interface is standard in OKIOFFICE 84,
Area enclosed by lines with : Range where printing is guaranteed.
Area enclosed by lines with : Range for storage without power supply.
(Note) The curve connecting 28°C, 85% and 0°C, 64%
is the condensation curve.
Figure 1.5.1 Ambient Conditions
1) Width:Approx. 316 mm
2) Depth:Approx. 383 mm
3) Height: Approx. 190 mm
Approx. 8 kg
Excluding recording paper and packing materials.
1) AC power cord x 1
2) I/D unit x 1 (Already installed)
3) Toner cartridge x 1
4) Telephone cord for (4)
5) Document stacker x 1
6) Line cord x 1
7) One touch sheet x 1 (Already installed)
8) User’s guide x 1
40672201TH Rev. 41 - 18
1.6Reports and Lists
Table 1.6.1 shows Reports and Lists Specifications.
The described information for FAX2NET service referes to Appendix I "7. Report".
Note:F +OT: Press FUNCTION and One-touch key
FP:Function program setting
TF:Technical function setting
Table 1.6.1 (1/2) Reports and Lists Specifications
No.ItemSpecifications
1Call-back message
2Sender ID
3Transmitting subscriber
identification(TSI) printing
4Cancel report
(Power outage report)
5Activity report
The transmitter sends a call-back message to the receiver
only when the receiver does not respond to voice request of
the transmitter.
The fax can transmit a programmed alphanumeric message,
such as company’s name, consisting of up to 32 characters.
* (Outside only)
Received TSI can be printed at the top of the received page.
* TF + 05 (To enable or disable this function)
The fax will automatically print out a power outage report
when the AC power is restored after the power fuilure.
The fax can print out an activity report manually, and provides
a record of your fax machine's last 30 communications. This
report does not contain the results of messages which were
received without errors. However it does contain messages
received in memory with or without errors.
* REPORT PRINTOUT+1(Manual printout)
6Message confirmation report
7Broadcast entry report
8Broadcast confirmation report
The fax can print out a message confirmation report manually
or automatically in the following cases.
(1) Manual print
By pressing the COPY key after a communication
(2) Automatic printout
When the FP+01 (to enable or disable automatic printing
after a communication) is set to Enable.
The fax can print out a broadcast entry report if specified
during operating sequence of a broadcast.
The fax can print out a broadcast confirmation report manually or automatically.
* COPY key (Manual printout): Pressed after a broadcast.
Table 1.6.1 (2/2) Reports and Lists Specifications
No.ItemSpecifications
9Confidential reception report
10Memory files report
11Telephone directory
12Configuration report
13Protocol dump report
The fax can print out this report automatically on completion of
a confidential reception.
Printing the list of received but not printed yet documents and
waiting documents for transmission stored in the memory.
* REPORT PRINTOUT + 3 (Manual printout)
This directory is printed manually.
(REPORT PRINTING + 4)
This report is printed manually.
(REPORT PRINTING + 5)
This report is printed manually.
(REPORT PRINTING + 6)
40672201TH Rev. 41 - 20
Call-back Message Format: (Example)
07/01/1998
(F051-C1-002)
PLEASE CALL BACK
NO.002
OKI SHIBAURA
1103 5476 1234
09:24OKI SHIBAURA → OKI HONJO
(1)(2)
(3)
(4)
(5)
(6)
(1) Date and time
(2) Sender ID
(3) CSI/Personal ID
(4) Letters "PLEASE CALL BACK"
(5) Sender ID
(6) Sender's call back telephone number