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20400 SERIES
INTERMEDIATE OFFICE SHREDDERS
20404
20414
20422
20430
20434
20500 SERIES
ECONOMY OFFICE SHREDDERS
20506
20514
OPERATION MANUAL
20404.90.0830 – 03/04 –
Congratulations on your purchase of a DAHLE 400 / 500 Series Office
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Shredder! We here at DAHLE North America are dedicated to providing rugged
and dependable products for the large, and not so large office. We are sure
your new DAHLE 400 / 500 Series Office Shredder will meet or exceed your
expectations of quality and service.
If you have any questions regarding your new DAHLE paper shredder, call your
sales representative.
995-1379 between 8:30 am and 5:00 pm Monday through Friday, EST.
Check off the model and record the serial number for your records in the space
provided below.
❏ 20404 ❏ 20414 ❏ 20422 ❏ 20430 ❏ 20434 ❏ 20506 ❏ 20514
Serial Number: __________________________
or call DAHLE N.A. Customer Service, toll free, at (800)
DIAGRAM KEY
1. Feed Opening
2. Light Barrier
3. On/Off/Reverse
4. Warning LED indicator (Bag full, Door ajar)
5. Power Light
6. Transport Bolts
7. Waste Bin
8. Shred Bag
9. Door Pull
10. Door
READ ALL INSTRUCTIONS BEFORE OPERATING YOUR SHREDDER
BEFORE YOU CALL FOR SERVICE
SYMPTOM POSSIBLE CAUSES SOLUTION
No Power ❶ ON/OFF Switch set to Move Switch to “I” (on)
wrong position position.
Low capacity
according to instruction.
❷ Unit unplugged Connect to outlet
❸ Outlet dead Reset circuit breaker
❹ Door not fully closed Close Door
❺ Shred Bag full Change Shred Bag
❶ Cutting blades dry Lubricate cutting blades
DAHLE SHREDDER SUPPLIES AND ACCESSORIES
Shred Bags
Item No. Models
701 Personal & 20300 Series
704 20400, 20500 & 20600 Series
705 20800 Series
706 High Capacity Models
(100 per box)
Waste Bin
405 20400 Series
605 20500 Series
Shredder Oil (All Models)
740 Box of 4 16oz. Bottles
740G Box of 4 1gal Bottles
740G/1 1 gallon bottle
SAO-120 4 Liter Auto Oiler
Automatic Oiling System
READ ALL INSTRUCTIONS BEFORE OPERATING YOUR SHREDDER
CHANGING THE SHRED BAG
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When the Shred Bag (8) is full, the shredder will automatically shut down. The
electronics will cause the amber Warning LED Indicator to light. Changing the
Shred Bag is quick and easy if you follow these simple directions.
① Turn shredder off
② Open Door (10) using Door Pull (9) to expose Waste Bin (7) and
Shred Bag (8).
③ Pull the Waste Bin and full Shred Bag out of the shredder.
④ Dispose of full Shred Bag.
⑤ Install new Shred Bag in Waste Bin, draping end of Shred Bag over edge of
Waste Bin.
⑥ Push Waste Bin, with new Shred Bag installed, back into shredder.
⑦ Close Door.
⑧ Turn on shredder and continue shredding.
CARING FOR YOUR SHREDDER
Clean covers with a clean dry cloth. Do not use water or solvents. Make sure
you disconnect your shredder from its power source before cleaning.
Paper shredders, like all mechanical equipment, need proper maintenance to
ensure efficient operation. Periodic lubrication of the cutting blades is important
to offset the friction generated within the cutting head. Frequency of lubrication
will vary depending on the shred size and the amount of usage. A strip-cut
shredder receiving light use (1 – 2 hours per week) will require lubrication only
once or twice a month, while the same machine used 1 – 2 hours per day will
require lubrication weekly. A cross-cut shredder should be lubricated every ½
hour of shredding time to maintain maximum capacity and efficiency.
The procedure for lubricating your shredder is simple, and can be performed by
any operator. The oil is packaged in a squeeze bottle and is applied directly to
the cutting blades through the feed opening (3). Run a fine stream of lubricant
from one side of the feed opening to the other. Run the shredder in REVERSE
for a few seconds to help distribute the lubricant evenly. You can now continue
shredding as usual.
DAHLE Shredder Oil is the only lubricant you should use in your paper
shredder. It has been specially formulated so as not to leave any residue that
could attract dust and clog the shredding mechanism. You can order DAHLE
Shredder Oil (item # 740) from your local dealer.
Repairs on your paper shredder should only be performed by qualified
technicians. If you need service, contact your local dealer.
DAHLE North America Customer Service between 8:30 am and 5:00 pm EST at
NOTE: SHREDDER WILL NOT OPERATE UNLESS DOOR IS COMPLETELY CLOSED
(800) 995-1379.
or you can contact
SAFETY INSTRUCTIONS
• Read the operating instructions carefully before operating your shredder!
• Do not use in the vicinity of flammable liquids or gases.
• Do not use in the vicinity of corrosive materials.
• Do not expose to water or wet conditions.
• Do not let children operate this, or any other, office equipment.
• Do not reach into the cutting mechanism during operation –
not even from the top or with objects.
• Do not operate the shredder for a period of more than 5 minutes in noload operation (operation without paper).
• Keep hair clear of machine.
• Keep neckties clear of machine.
• Keep bracelets, or any other jewelry, clear of machine.
• Power connection must be accessible at all times.
• Disconnect from power supply before servicing.
• The safety devices must not be disabled or removed.
ON / OFF TIME: 20434: 10 MIN ON / 20 MIN OFF
20506: 5 MIN ON / 20 MIN OFF
20514: 5 MIN ON / 20 MIN OFF
BEFORE YOU SHRED
Remove Transport Bolts (6) with wrench provided.
• Read all instructions carefully.
• Record the Model and Serial Number in the space provided inside the front
cover.
• Be sure the electrical outlet provides the proper power for your shredder
(see rating label on rear of shredder).
• Install Shred Bag (see: “CHANGING THE SHRED BAG”).
ALWAYS TURN SHREDDER OFF IF IT WILL BE UNATTENDED FOR LONG PERIODS OF TIME
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TURNING ON YOUR SHREDDER
① ON, OFF and REVERSE are controlled by the black
Rocker Switch (3) on the top of the shredder.
② Moving the switch to the “I” (ON) position
places the shredder in the standby mode.
Note: Shredder will run momentarily.
③ Moving the switch to the center or “O” (OFF)
position turns the shredder off.
④ The REVERSE position “R” will be discussed
in “CLEARING A PAPER JAM”.
SHREDDING
Turn shredder on. Insert paper squarely into
Feed Opening (1). A light barrier (2) will automatically activate the shredding mechanism.
Continue feeding paper into the Feed Opening
until the shredding mechanism begins to
draw the paper in. At this point, allow the paper
to feed into the shredder on its own. Once the
paper has passed completely through the shredding mechanism, the electronic
controls will automatically stop the machine.
Microfiche and transparencies can also be shredded in the same manner as
paper, however, you should shred a piece of paper after every 8 or 10 sheets of
plastic. This helps clean plastic particles out of the shredding mechanism.
ALWAYS TURN SHREDDER OFF IF IT WILL BE UNATTENDED FOR LONG PERIODS OF TIME
CAPACITY
Capacity is the number of sheets of 8½” x 11” paper that can be shredded at
one time. These figures are approximate and machines may vary slightly due to
various conditions. It is not recommended that you try to run your shredder at
maximum capacity, as this increases the chance of a paper jam.
Model
20 Lb. Bond 16 Lb. Bond
20404 16 20
20414 12 15
20422 10 12
20430 5 6
20434 4 6
20506 25 30
20514 12 15
CLEARING A PAPER JAM
If too many sheets of paper are fed into your shredder at one time, it may cause
a paper jam. Running your shredder at maximum capacity increases the
chance of a paper jam. If a paper jam occurs, it is easy to clear by following
these simple steps:
①Turn shredder off using ON/OFF/REVERSE switch (3)
② Firmly pull on paper sticking out of Feed Opening while holding
ON/OFF/REVERSE switch in the REVERSE (R) position.
③ After paper has been removed from the Feed Opening, move
the ON/OFF/REVERSE switch back to the ON (I) position.
④ Separate some of the sheets and continue shredding.
IT IS NOT RECOMMENDED RUNNING SHREDDERS AT MAXIMUM CAPACITY
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