Odys Junior Tab 8 Pro User guide

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V1.0

Table of Content

Table of Content ........................................................................... 1
Safety Precautions ....................................................................... 2
Conformity .................................................................................... 5
Listening Cautions ........................................................................ 6
Support ........................................................................................ 7
Appropriate use ............................................................................ 8
Cleaning ....................................................................................... 8
Firmware updates (OTA update) .................................................. 9
Feature Summary ...................................................................... 10
Accessories ................................................................................ 10
Buttons & Ports .......................................................................... 11
Charging Battery ........................................................................ 12
Installing Memory Card .............................................................. 13
Connect via USB ........................................................................ 14
Transferring Files ....................................................................... 16
Turning On/Off ............................................................................ 16
Screen Lock ............................................................................... 17
Home Screen ............................................................................. 18
Using the Touch Screen ............................................................. 21
Bluetooth Connection ................................................................. 22
Access Internet - Wifi ................................................................. 23
Virtual Keyboard ......................................................................... 28
Using the Web Browser .............................................................. 29
Sending/Receiving E-Mails ........................................................ 31
Reading E-Books ....................................................................... 36
Playing Music ............................................................................. 45
Video / Photo Playback .............................................................. 47
Camera usage ............................................................................ 51
Kingsoft Office ............................................................................ 53
ES File Explorer ......................................................................... 54
Manage Third-party Applications ................................................ 59
System Settings ......................................................................... 61
Troubleshooting.......................................................................... 64
Specifications ............................................................................. 67
License conditions ...................................................................... 70
Warranty Conditions ................................................................... 71
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Do not subject the device to severe impact or drop it from
heights.
Do not use the device in extreme hot or cold, dusty or damp
conditions. Do not expose it to direct sunlight.
Avoid using the device near strong magnetic fields. Keep the device away from water and other liquids. In the
event that water or other liquids enter the device, power off the product immediately and clean the device.
Do not use chemicals to clean the device in order to avoid
corrosion. Clean it with a dry cloth.
We are not responsible for damage or lost data caused by
malfunction, misuse, modification of the device or battery replacement.
Do not attempt to disassemble, repair or modify the product.
This will invalidate the warranty.
If the device will not be used for an extended period of time,
please charge the battery at least once per month to maintain battery life.
Charge the battery if:
a) The battery level icon displays b) The device powers off automatically when restarted. c) There is no response when pressing keys with keys unlocked and battery full.
When the device is being formatted or transferring a file, do
not interrupt the connection. Otherwise, data may be corrupted of lost.
When the device is used as a portable HD, please use only
per the instructions. Otherwise, permanent data loss could occur.
Please use and install data using the attachments/accessories
provided and only according to the manufacturer’s instruction.
Please refer to the information on the bottom of the device for
electrical and safety information before installing data or operating the device.
To reduce the risk of fire or electric shock, do not expose this
device to rain or moisture. The device should not be exposed to dripping or splashing. Never place objects filled with liquids, such as vases, on the device.
(An empty battery)
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There is danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.
The battery (battery or batteries or battery pack) should not be
exposed to excessive heat such as sunlight, fire or the like.
Please follow responsible procedures for battery disposal. If the power adaptor is disconnected from the device, the
device will remain operable as long as the battery has sufficient charge.
The power adaptor is a CLASS II apparatus with double
insulation, and no external ground is provided.
Safety symbol explanation:
- The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of non-insulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
- To reduce the risk of electric shock, do not remove the cover (or back) as there are no user-serviceable parts inside. Refer servicing to qualified personnel.
- The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying the device.
Do not leave the device on in a confined space such as a
book case or similar. The ventilation should not be impeded by covering the ventilation openings with items such as newspaper, table-cloths, curtains, etc.
No open flames, such as lighted candles, should be placed on
the device.
Use the device in moderate climates. Never disconnect the USB cable from your e-book reader to
the PC during a data transfer or formatting. Correctly disconnect the device from the operating system. Information loss and malfunctions can occur.
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Note
before first use.
Disposal
this product for safe environmental recycling.
Note
www.odys.de.
Please only charge the battery while the device is turned off. The charging time will be shorter and the lifetime of the battery will be enlarged. Please fully charge the battery
Please note that the internal battery can only be replaced by qualified personnel. If necessary please contact to the ODYS customer service at
Correct Disposal of this product. This marking indicates that this product should not be disposed of with other household waste in the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To dispose of your used device, please use the return and collection systems available in your area or contact the retailer where the product was purchased. They can take
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Conformity

We, Axdia International GmbH, hereby declare that this Android Tablet corresponds to the basic requirements and relevant regulations outlined in guideline 1999/5/EG, 2004/18/EC, 2006/96/EC.
The CE declaration of conformity for this product may be found on the following link:
www.odys.deService – Downloads
(http://www.odys.de/web/downloads_de.html
This device uses a non harmonized frequency and is suitable for operation in the following European countries: Germany, Belgium, Netherlands, Luxembourg, Austria, Switzerland, France, Spain, Portugal, Italy, Greece, Norway, Sweden, Finland, Denmark, Liechtenstein
Within the European Union, operation of the WLAN/Bluetooth function in buildings is not restricted. Operation outside of buildings is restricted.
)
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Hearing Safety
at a high volume can impair your hearing. This product can produce sounds in decibel ranges that may cause hearing loss for a normal person, even for exposure less than a minute. The higher decibel ranges are offered for those that may have
nced some hearing loss. Sound can be deceiving. Over time your hearing ‘comfort level’ adapts to higher volumes of sound. So after prolonged listening, what sounds ‘normal’ can actually be loud and harmful to your
olume to a safe level before your hearing adapts and leave it there. To establish a safe volume level: Set your volume control at a low setting. Slowly increase the sound until you can hear it comfortably and clearly, without distortion. Listen for
ble periods of time: prolonged exposure to sound, even at normally ‘safe’ levels, can also cause hearing loss. Be sure to use your equipment reasonably and take appropriate breaks. Be sure to observe the following
ten at
reasonable volumes for reasonable periods of time. Be
Do not turn up the volume so high that you can’t hear what’s around you. You should use caution or temporarily
ally hazardous situations. Do not use headphones while operating a motorized vehicle, cycling, skateboarding, etc.; it may create a traffic hazard and is illegal in many areas.

Listening Cautions

Listen at a moderate volume: Using headphones
already experie
hearing. To guard against this, set your v
reasona
guidelines when using your headphones. Lis
careful not to adjust the volume as your hearing adapts.
discontinue use in potenti
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Support

http://www.odys.de support@odys.de
On our website you will find the latest information about this product, other products of our enterprise, our company itself and valid warranty terms. The latter you will find under Service ­Downloads. Firmware upgrades for this device are also offered on our website. For questions or problems read our FAQs on our website or contact our after sales service.
The product includes software components licensed under GNU General Public License (GPL). If you would like to receive more information about the appropriate source code, please refer to our Service Center.
Manufacturer
Axdia International GmbH Formerweg 9 D-47877 Willich (Germany) Tel: +49(0) 2154 / 8826-0 Fax: +49(0) 2154 / 8826-100 Web: www.odys.de
Support-Hotline: +49 (0)2154 / 8826-101 E-Mail: info@axdia.de
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Device is designed for playing music and video files in commonly used formats, showing photos and access internet functions using the build in Wi-Fi function. It is exclusively meant for this purpose and must only be used for the same.
This also includes paying attention to all information contained in this operating manual, especially in the safety instructions. Any other usage is considered to be improper and may lead to material damages and even personal injuries. Moreover, it will result in the immediate loss of guarantee. The manufacturer does not bear any liability for damages caused due to improper use.
This manual may not reflect your actual device’s operation. All information is subject to change without prior notification. Please follow your actual device’s operational procedures.

Cleaning

• Please only clean the device using a cloth.
• Please don’t use any chemicals or solvents.

Appropriate use

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Note
ODYS is not responsible for any lost data.
Caution
Please connect the power supply while charging.

Firmware updates (OTA update)

ODYS would like to offer an easy and most comfortable way to keep the operating system of your device up-to-date.
Using this specially for ODYS Tablet PCs designed App, which you can download from the Google Play Store; you can easily update the system. The ODYS Update App is preinstalled at your ODYS Device. Select, if you would like to update manually or if the system update should be done automatically.
Please note that updates improve the capability oft that device. Therefore updates are highly recommended.
Settings und saved Data will not be influenced by a successful update. However it is highly recommended to save your data before making an update.
Take care to save your data regularly in a suitable way at another device.
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Feature Summary

Wi-Fi Connectivity
With the latest Wi-Fi technology, this device can connect you to the Internet wherever you are.
8” Touch Screen
Touch or slide your finger on the screen, the screen responds instantly.
Third-party Application Support
With the built-in Android
TM
OS, you can install a large number of
third-party applications in this device. Please note that you need
to insert a Micro SD-Card for it. Built-in G-sensor
The screen changes to landscape or portrait automatically when the device rotates.
Entertainment
You can enjoy music, movies, pictures and e-books with the Mobile Tablet.

Accessories

USB Cable Power Adaptor Quick start
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1. Micro
Connect to a computer to transfer data (e.g., music,
adapter.
2. Headphone jack
headphones are connected to the player.
3. Front Camera
Front-facing camera for taking avatar pictures
4. Power Button
Press and hold the power switch to turn on or off the
5. Volume + /- key
Shortly press to increase /decrease the volume level.
6. Microphone
7. Rear Camera
Rear-facing camera for taking pictures
8. Micro SD Card Slot
Accommodates any standard Micro SD/SDHC memory card.
9. Speaker

Buttons & Ports

USB 2.0 Hi-speed USB Host
Hint:
videos, photos, files). Support USB stick, Surf stick, KeyBoard and Mouse.
Note: A OTG supporting adaptor cable is required (optional)
Charge and power the tablet with the included power
Audio output connection for head-phones
Note: Speaker output is automatically disabled when
device; Briefly press the switch to turn the screen on or off. Press and hold for 10 Seconds to reset and restart the devise if it freezes or otherwise behaves abnormal.
Simultaneously press the On/Off key and the Vol-Key together for 2 seconds to take a screenshot of the current view.
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Charging Battery

The device has a built-in rechargeable battery. No extra battery installation is required. Just charge the device when it indicates low battery. To charge the battery, connect the device to any standard wall outlet via the DC-IN port using the power adaptor. It takes about 5 hours to fully charge the battery.
Note:
a. We advice to use only the delivered power adapter with this
tablet.
b. You can operate the device even when it is being charged. But
for extended battery life, it is suggested NOT to use the device when it is charging.
c. It is recommended to charge the battery before you use the
device for the first time.
d. For maximum performance, lithium-ion batteries need to be
used often. If you don’t use the device often, be sure to recharge the battery at least once per month.
e. Should the rechargeable battery of the device discharge
completely, connect the device to the main power source for approximately 5-10 minutes before attempting normal operation.
f. In some cases, devices which have been charged for longer
periods of time may not be able to be switched back on. Should this occur, make a Reset.
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Installing Memory Card

This device can read files directly from memory card. To use a memory card, find the card slot at the back of the device and then insert the memory card into the slot in the correct orientation. To access the files stored in the memory card, enter the ES File Explorer mode by tapping the Explorer icon and select the “external_SD” directory.
Check that the Micro SD card is in the correct position with the
contact pin facing upwards and to the front as illustrated. You may damage the card and the reader if Micro SD card is not inserted in correct position.
Push the card into the card slot until it clicks.
To remove SD card, push the Micro SD card once again until it
clicks.
Note: We recommend using only Micro SD or SDHC cards up to 32GB capacity.
When a Micro SD card is inserted in or ejected from the device,
it may take few seconds for the device to update the content.
Please avoid inserting or ejecting Micro SD card when other
operation is running as this may cause the system hang.
Do not remove the card if the content inside the card is being
played. This will halt the operation of the device and might cause a system hang.
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Screen
Hooks
Top
Bottom

Connect via USB

Connect a USB Cable
Please note: Only use connecting cable with a maximum length of 80cm. Please make sure when connecting the USB adapter or connector cables attention to the correct alignment of the connector before inserting it into the USB socket on the unit. Incorrect insertion may cause damage to plug and socket.
On the side of the plug there are usually small sizes of hooks that secure the fixation. Pay special attention on the position of the hooks, they show upward when connecting cables while the screen is above.
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Establish a USB connection
The device will be recognized as a media device from your computer.
Note:
While connected to USB, the USB Symbol is shown at the top left corner of the screen. Please drag down the status bar if the above dialog window does not appear and tap at the below notice to open it manually.
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Transferring Files

Before reading or playing files, you need to transfer media files from a computer to the device. (1) Connect the device to a computer with the supplied USB
cable.
(2) Once connected, a MTP media device will show on your
computer. Containing the internal memory of the device, and the memory card inserted into the device. Now you can copy files from or to these disk drives just as you would on your hard drive.
(3) Disconnect the device from the PC safely.
Note: The pre-installed applications and Android OS occupy a considerable part of capacity – nearly more than 1GB, it is normal that you see huge difference between available memory space and total capacity.

Turning On/Off

To turn on the device, press and hold the Power button on the
unit until you see the boot-up screen then release. It may take a few minutes to start up the system, please wait before you proceed. To turn off the device, press and hold the Power button until you see the option “Power Off”, tap on “Power Off” and then tap on “OK”.
Tip: This device will sleep with the screen off if it stays inactive for a few seconds. You can briefly press the Power button to turn on the screen and wake it up.
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Screen Lock

The screen automatically turns off and locks itself after a set period of time. When the screen turned off, press the Power button to light up the screen. Push the lock icon and drag it to the surrounding edge to unlock.
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a. System hints
Informs the user if attached memory or
information.
b. System settings
Here you can find WiFi signal strength,
bar.
c. Google search bar
d. Google voice search
e. Programs for
learning and games
f. E-Books
g. Audiobooks
h. Kinderkino
Selections of free movies for kids
i. E-Manual
User manual app.
j. Kids Place
An app for parental controls & child lock
k. Browser
Tap to launch the default browser to surf the web.
l. E-Mail
E-Mail app.
m. Camera

Home Screen

updates are available and also provides other system status
battery status, current time. For further settings you can pull down the status
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n. Applications
Tap this icon to reveal all applications
You can delete applications from
top of the screen.
o. Music
Music Playback
p. Galery
Photo, Video Playback
q. System settings
Opens settings to setup the device.
r. Back soft key
close the keyboard.
s. Home soft key
Tap to return to the home screen.
t. Running apps
Shows apps which are currently running in the background.
installed on your device. (1) You can copy the applications
onto the home screen by pressing and holding on the icons.
(2)
the home screen by dragging their icons to the cross that appears at the
Tap to return to the previous screen. If the keyboard is on the screen, tap to
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Clear list
Current
Status bar areas
The status bar at the top of the screen is divided into two areas. (3) At the left side you will see status information’s and system
notes like new e-mails and available app updates.
(4) At the right side you will get direct access to the most
important system settings. System information’s like wifi and battery status and the current time will be shown here.
System hints System settings
System hints
notification’s and indications
Mustermann@Muster.com
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Display all Applications
The device supports most of popular third-party applications. It has many useful applications pre-installed, such as music player, video player, photo viewer, alarm clock, calculator, etc. Furthermore, you can add more applications to the device by installing them manually. To display all applications installed on your device, tap the Application Tab. Refer to the figure below.
Note: Installed on this unit are various third-party applications (Apps), whose author is not Axdia International. All rights and obligations remain the sole responsibility of the author of these applications. Axdia accepts no liability for any malfunction of third-party apps. For support or license inquiries please contact the respective owners directly. Contact information may usually be found within the application.

Using the Touch Screen

This device is equipped with a touch-screen. Following are a few tips on how to use the touch screen.
Tip: For a proper usage please use your finger.
Main Touch Screen Actions
In many applications, you can go back one level in the interface by tapping on the Back icon (at the lower left corner of the screen). Wherever you are in the interface, you can go back directly to the
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Home Screen by tapping on the Home icon (in the lower left corner of the screen).
Other Touch Screen Actions
When watching a video or
listening to music, you can tap the progression bar to go directly to a different location in the video or song. You can also use your finger to drag the cursor in the progression bar to another location in the video or song.
In the file browsers (File, Music,
Video, Photo, etc.), you can drag your finger up and down to scroll the file list up and down.
In the Web browser, you can
scroll up and down by tapping on the page and dragging it up or down (be careful not to tap a link until you are ready!).
Tap the link to open the page.
Note: DON’T use a pen or pencil or other sharp items to tap on the screen! This may damage the screen. DON’T place heavy or sharp edged items on the screen. Clean it carefully with a soft cloth. DON’T use cleaner.

Bluetooth Connection

Your tablet is equipped with an integrated Bluetooth technology to enable your device be connected with other Bluetooth devices such as other tablets, mobile phones, headsets or Bluetooth keyboards.
Pair other devices
(1) Touch the icon for the „Settings“ on the home screen. (2) Tap to turn on the „Bluetooth“, and slide the switch to the
right.
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Bluetooth is ON“ will be displayed.
(3) Select the device that you want to pair from the list on the
right side.
(4) Follow the pairing wizard. You may have typed on both or
only one of the devices for a PIN code.
Visibility setup
(1) Touch the icon for the „Settings“ on the home screen. (2) Tap to turn on the „Bluetooth“, and slide the switch to the
right. Bluetooth is ON“ will be displayed.
(3) Tap on the devices name above the list of available devices
to enable or disable the visibility.
Please note: Depending on the device, another procedure code can be applied. For some devices, you will find a four digit pin number in the manual of this device. Newer devices will be shown the code to be used on one or both devices.
Notice:
The Bluetooth status and received data is displayed at the top bar.
Advanced setting
To access the advanced settings, first press the menu button ( ).
Here you will find for example Visibility settings, and the name, apply to this device in the Bluetooth mode.

Access Internet - Wifi

Your Tablet features built-in Wi-Fi technology so that you can access the internet via Wi-Fi network. First of all, you need to configure a Wi-Fi network. For the Wi-Fi configuration procedure to work, you need to be in a Wi-Fi zone that will allow you to connect to it. Every time Your Tablet is in range of a network that you have already configured once, it will attempt to make a connection.
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Note: In order to establish a Wi-Fi connection it is required to know the encryption password of the desired Wi-Fi network. Be sure that you are allowed to use this network and that no other settings of this network like MAC address filter will deny the connection. The MAC Address of your device can be found at: “Settings” – “About device” – “ Status”.
Connect to a WPS capable router
This device also supports Wi-Fi Protected Setup (WPS), if your router is WPS capable, you can use WPS button to connect this player to your router.
Note:
- Consult the user manual of the router and learn how to add a
WPS device to the router.
- Please use the manual setup if WPS does not work.
1. Press the WPS button on the wireless router.
Note: Some router use the WLAN key also for WPS Connections. Please press the WLAN-Key of your Router for 6 Seconds in these cases.
2. In the Home screen, tap on the Settings icon.
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3. Tap on the “Wi-Fi” setting to turn on the Wi-Fi. Your Tablet will
scan automatically for available WiFi networks and display them.
4. Now tap at the WPS-Key at the upper right corner.
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5. Please wait until the connection was established.
Manual WIFI Configuring
(1) In the Home screen, tap on the Settings icon.
(2) Tap on the “WLAN” to turn on the Wi-Fi. Your Tablet will scan
automatically for available WiFi networks and display them.
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The list of available networks shows all the wireless networks in range of your device.
(3) The list of available networks will be shown at the right side
Note:
The available network list is constantly refreshed automatically. When the Wi-Fi is enabled, Your Tablet will connect automatically to your configured networks when they are in range. If Your Tablet finds a network that has never been configured, it will display a notification icon.
(4)Tap on the network you want to connect to, enter the required
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network information (password) and then tap on “Connect”. Your Tablet will now attempt to establish a connection to that WiFi hot spot with the network parameters you entered. If the connection is successful, the message Connected to XXX will appear under the WIFI setting.
Advanced Connection
To manually scan for available Wi-Fi networks, in the “WIRELESS&NETWORKS” screen, tap the SCAN icon (at top right corner). If the Wi-Fi network you want to connect does not appear in the list, then tap “ADD NETWORK.” Enter the required settings, then tap “Save.”
Launching the Web browser
Tap the Applications icon to display all applications, and then tap
the Browser icon to launch the Web browser. If you are already connected to a network, the Web browser will simply open and you can start browsing the Web. To access a new website, tap the Menu icon to display the menu, and input another address.
Note: Not all wireless networks offer access to the Internet. Some Wi-Fi networks only link several computers together, without any Internet connection.

Virtual Keyboard

Tapping on any text input field opens the virtual keyboard. Enter
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a. Back-space
e. Switch between Numbers
a
b c d
e
f
g
h
a website address or any required text with the virtual keyboard.
b. OK / Enter Tabulator c. Shift d. Shift
Special character Some or the keys provide the possibility to enter special character. (1) Press the corresponding key and keep
pressing.
(2) While pressing move your finger tot he
desired character.
(3) Release to write the selected
symbol.
Select Input Method Open the Android keyboard settings and select the input method if more than one input method is installed.
Please note: The keyboard layout changes according to OSD language settings.
and Characters f. Voice input g. Space bar h. Emoticons

Using the Web Browser

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You can scroll the screen up and down by tapping on the page
and dragging it up or down (be careful not to tap a link until you are ready!).
To open a link, simply tap it. You can open several web pages at a time, view them all at
once on the screen, and then tap one of them to view it in full screen.
To go back to the previous page that you browsed, tap the
Back icon
To display the available menu items, tap the Menu icon To go back directly to the Home screen, tap the Home icon Depending on where you are in the web browser, holding down
on an item will give you access to more options.
To fill in a text field, tap in the field, then use the virtual
keyboard to type in the required text.
You can tap on the screen to enlarge or diminish the page.
Web browser options
While a Web page is prompted press the menu key at the top right corner, to open the browser settings.
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Refresh / Stop
Refresh the current page after it was fully loaded / Stops refreshing
Forward
To open the next page if existing.
NewTab
Open a new tab
New incognito tab
Share page
Share the current page by mail.
Find on page
Find a word at the page.
Request desktop site
To view the pages in desktop style.
Never sleep when browsing
Screen stays on while browsing.
Save for offline
Stores the current page at the internal memory for
using the offline version.
Page info
Information about the current page.
Settings
General
Select start-up page and
Privacy & security
To manage formulary data, cache, cookies and history
Accessibility
Text settings and contrast
Advanced
Advanced browser settings
Bandwidth management
Settings for data transfer Labs
Experimental functions
Open a new tab that will not be saved in the history. There will also be no cookies crated.
reading
later offline use. Note: Containing functions or links may not work
Additional browser settings:
auto-fill text functions

Sending/Receiving E-Mails

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This device has an email app pre-installed. You can send or receive emails via the Internet. Make sure that you have an Internet connection before using the email service. In the Home screen, tap the email icon to access the email app. alternatively, tap on the app shortcut to display all apps and then tap on the email icon to launch the email app.
Setup Email Account
First you need to setup an email account for receiving or sending emails. (1) Start up the email app and you are prompted to setup an
account. Tap on “Next”.
(2) Enter your email address and login password. You can set
the account as default by selecting the option “Send email from this account by default”. Tap on “Next”.
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(3) Enter the required information for POP3/IMAP server.
Contact your service provider, network administrator or search for information on the Internet.
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(4) Tap on “Next” after setting the POP3 server. The device
verifies the server settings and continues with IMAP server settings if your input was correct. Set up the IMAP server similar to the POP3 server. Please note that in field “IMAP Server” “imap. + domain name” must be entered.
(5) The device verifies the settings. After “Your account is set up,
and email is on its way” is displayed your account is set up successfully.
(6) Enter your name to be displayed on emails and tap on “Done”
to finish.
Please note: If you have more than one account, every time when you start up the email app, you enter the default email account.
Caution! Please check correctness of inbox and outbox server! Depending on your service provider, there are sometimes problems with automatic settings.
Email Menu
Email functions are displayed on the right side of the email header.
Create new email.
Search inbox.
Refresh current email.
Delete current email.
Move current email to folder.
Check settings, Refresh / Mark as unread.
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Manage Accounts
You can setup more than one account and manage these accounts by checking information about the account, adding a new account or deleting an account.
Add New Account Follow these steps to add a new account. (1) Launch the email app, press the Menu icon
and tap on “Settings” in the top right corner to display the menu items. Select “Accounts”.
(2) In the top right corner tap on “Add Account”. (3) Follow the steps to set up an email account.
Delete Email Account (1) Launch the email app, press the Menu icon and tap on
“Settings” in the top right corner to display the menu items. Select “Accounts”.
(2) Select the account to be deleted and navigate in the settings
list for this account all the way to the bottom.
(3) Tap on “Remove Account” and tap on “OK” to confirm.
Check Account Settings (1) Launch the email app, press the Menu icon and tap on
“Settings” in the top right corner to display the menu items. Select “Accounts”.
(2) Select the desired account. (3) The settings list for this account is displayed.
View Emails
Access your mailbox when you start up the email app.
In the mailbox, wipe with your finger up and down to scroll
through the email list.
Tap on an email to open it.
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Reading E-Books

Start Reading
(1) Open the page for further applications (2) Tap on the icon of "Aldiko" (3) Tap an e-book to start reading immediately.
Note: a. Make sure your e-books are in format of PDF and EPUB
supported by the device.
b. E-book cover will show as defaulted cover by the device if the
e-book has no cover data. That’s why you see some e-book covers are the same.
c. We recommend modifying or disabling the automatic display
turn off function while reading.
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History and My Library
You can tap “History” to view your reading history or tap “My Library” to enter the e-book library. “History” shows all of the e-books that you have read by date. “My Library” shows all of e-books stored in the device.
To open the Aldiko Home page.
Select the desired view of the e-books list at the Aldiko Home page.
Add already transferred e-Books using “Files” to the e-books list.
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Adding new e-books
1. First open “Files” page as shown above. This will automatically open the internal memory (internal sd-card) of your device.
2. Now find the right folder containing new e-books at the left side of the screen and tap at the corresponding rectangle at the right.
Note
If you have used Adobe Digital Editions please mark the corresponding folder to add these books.
3. Tap on “Import” at the now appearing bar at the top of the screen.
4. Now you directly can open the new e-books or use the back key to go back step by step to the aldiko home screen.
View e-book Information In the history or e-book library, you can view information about an e-book before you start reading it. Tap an e-book, and the book name; author or publication year of the e-book should display at the top screen.
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Sort e-books In the history or e-book library, you can sort e-books by title, author or file size by tapping on Title, Author or Size.
Start Reading To start reading an e-book, tap “Continue Read”.
Page Up/Down
When you are reading the e-book, you can slide your finger on the screen left and right.
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Increase Font Size
When you are reading, tap the Menu icon to display e-book settings. (1) Tap at the middle of the screen.
(2) Tap at to adjust the font size (3) Tap a size that you want.
Note
Please note that some files like PDF-Files do not offer the possibility to change the font type.
Jump to a Page
You can directly go to a page that you have specified. When you are reading, tap the Menu icon
to display e-book settings. (1) Tap at the middle of the screen.
(2) Tap at
(3) Tap at Go to (4) Tap the numbers to input the page number.
(5) Once you finish inputting the page number, tap “OK” to
jump to the specified page.
Use Bookmarks
You can add, delete or load bookmarks on the page. When you are reading, tap the Menu icon to display e-book settings. (1) Tap at the middle of the screen.
(2) Tap at to add a bookmark to the current page.
(3) Tap again to delete the bookmark. (4) Tap “go to” then tap “Bookmarks” to open a bookmarked
page.
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Show Outline of the e-book
You can view the outline of the e-book and then choose your desired chapter or section to read. When reading, tap on the Menu icon to display e-book settings. (1) Tap at the middle of the screen.
(2) Tap “ ” then tap “Outline”
Download DRM protected e-books with the Adobe Digital Edition
Attention! Please note that you must install Adobe Digital Editions BEFORE you buy your first e-book online!
Once you have purchased eBooks online, you need to transfer them to your Tablet using the Adobe Digital Editions software which allows you to view and manage e-books protected by DRM license.
To transfer DRM-protected e-books,
1. Access the website http://www.adobe.com/products/digitaleditions/, and then install the Adobe Digital Edition software following the instructions online.
Note: To show the above installation window at the adobe website you must install or enable adobe flash player for the browser you are using first.
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For first time user, you will need to get a free adobe ID from
adobe website. Click on the [get an Adobe ID online] link as illustrated:
Enter your email address and complete the online form as per instructed.
2. Upon registration, return to the ADE window. Enter the username and password to activate your Adobe account and authorize your computer.
3. Activate your Tablet. Connect your Tablet to computer with the USB cable and start up the Adobe Digital Editions. Click “Authorize Device” to authorize your Tablet.
4. Download DRM-protected PDF files to your computer. Access the Internet and search for e-books, choose your favorite e-books and download them. If the e-book is protected by DRM, you should be prompted by DRM license information. Click “Open” to start downloading the DRM-protected e-book.
Note: You need to “OPEN” the e-Book you wish to download. DON’T use the “Save as”!
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5. Click “Purchase”, and then you should see your downloaded
e-book at the right panel of the Adobe Digital Editions user interface.
6. Connect your Tablet to the computer with the USB cable, and
the Adobe Digital Editions should recognize your Tablet.
7. Click “Purchase” to see your downloaded e-book and then
drag it to your Tablet.
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Additional functions and settings
New
Add new contacts
Edit
Edit the current contact
Share
Share the current contact information
Delete
Delete the current contact
Contacts to display
Select which contacts are in the list.
Accounts
Select which online account you
your contacts with.
Settings
Sort Options
Tap at the menu key at the above right corner to manage the address book settings.
would like to use synchronies
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Playing Music

Tap the Applications shortcut to display all applications and then tap the Music icon to enter the music mode.
Music Library
You should enter the music library once you start the music player. The Music Library shows your music files sorted by categories (Artist, Album, Title, Genre, etc.) if your music files contain these song information tags. If some of your music files do not contain information tags, they will be classified as (Unknown) in the Music Library. When new music is copied to the device, the Music Library will be updated automatically.
You can drag your finger up and
down on the file list to scroll through the list.
Tap a track to play a track. To return to the Home Screen, tap / .
Search for Tracks
You can search for tracks in the internal memory or memory card by inputting a few key words.
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Playback Screen
a. Shows that the player app is running, if running in background.
l. Menu key
f
b
g
h
j
i
k
c
d
l
a
e
b. Show current playlist. c. Random playback on / off. d. Change replay mode e. Lyrics, if available f. CD Cover (If existing) g. ID3-Information’s (Artist, Album etc.) h. Short press – Previous track i. Play/Pause j. Short press – Next track k. Progress bar
To pause or resume the playback, tap on the Pause /
Play icon.
To play the previous/next song, tap on / . You can tap on the progression bar to go directly to a
different location in the song. You can also drag the cursor in the progression bar to another location in the song.
Tapping continuously on the ID3 information tag will search
for the information about the track from the Internet.
To go back to the music library, tap on
To go back directly to the Home screen, tap on the Home
icon or Return icon .
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Video / Photo Playback

Tap on the app icon to access all apps and tap on the photo icon to launch the music mode.
Thumbnails
The first screen in photo mode shows all photos/videos and sub folders in the device or on memory card as thumbnails. Tap on a photo thumbnail to view the photo in full screen mode. Open the sub folder if the photo is stored in a sub folder to display the photo/video contents as thumbnails.
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View Photo
While viewing photos tap on the screen to show the status bar at top and bottom.
Press the menu button or tap on the respective icon ( ) in the
top right corner and then on “Slide Show” to start the slide show.
Tap on the screen again to end the slide show. Wipe with your finger to the left or right over the image to
display the previous/next photo.
To zoom in or out tap with two fingers on the display
and pinch the image between thumb and pointer finger.
Tap on and then “Rotate Left” or “Rotate Right” to rotate
the image 90° left or right.
Tap on again and then on “Details” to show image details. Tap on and then on “Set Image As” to use the image as
wallpaper or contact image.
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a. Progress bar
g. Play/Pause
b
c
d e f
g h a i j
k
l
Video Playback Screen
When Video Playback you will see the following image:
b. Decrease volume c. Increase volume d. Add bookmark e. Brightness setting f. Previous video
Tap on Pause / Play to pause or continue video
playback.
Tap on to display the menu items. Tap on the progress bar to skip to a position in the video.
Alternatively, drag the cursor on the progress bar to a different position in the video.
Tap on / to set the volume level. Tap on / to play the previous/next video.
Tap on to end playback and to return to the video list.
h. Next video i. Screen scaling j. Preview mode k. Return l. Video settings
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Delete bookmark and play from beginning
Delete bookmark
Play mode
Select:
- Repeat all
External, embedded
Select if external or
have first priority
Embedded subtitle select
Select between the
subtitles
Audio track select
Select the sound track if different are available
Help
Function overview
Return
Exit menu
Preview Mode ( )
In preview mode the Video will be played in a small window and can be moved to any position at the screen.
Simultaneously tap with two fingers at this window. Drag the
fingers together or apart scale the window.
Tap once at the window to show the progress bar. Tap at the window while the progress bar is visible to pause
playback. Tap again to resume.
Tap at the arrow at the bottom right () while the progress bar
is visible to fade out the window.
Use the symbol to fade in the window again.
Longer tap at the window (2 Sec.) while the progress mar is
NOT visible. Now tap at the appearing cross to stop playback and close the window completely.
Video settings ( )
Use to set up the video playback
subtitles priority selection
- Single
- Repeat one
embedded subtitles will
available embedded
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Zoom in
Live Photo Mode
Zoom out

Camera usage

The camera can be used for capturing photos or videos of for internet video calls.
Normal Mode
Face Optimizing
Zoom
Simultaneously tap with two fingers at the screen. Drag the fingers together or apart to zoom out or in.
Change Camera
Camera
Videocamera
Settings
Change the camera
Tap at to toggle between front and rear facing camera.
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Voice Capture
ON / OFF
Face Detection
ON / OFF
Self Timer
OFF, 2 sec, 10 sec.
Continuous shot
40 shots, 99 shots
Picture Size
1 Mpixels, 1,3 Mpixels, 2 Mpixels
Face Beauty
GPS Location Info
ON / OFF
Anti - Flicker
ON / OFF
Restore defaults
Camera settings
Tap at to open the settings. Tap at the desired symbol to open.
General settings
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Microphone
ON / OFF
Audio Mode
Normal
Time lapse interval
Video quality
Medium, Low, high
OFF, 1 sec, 1,5 sec.

Kingsoft Office

Tap on the app icon to access Kingsoft Office App.
With Kingsoft Office App you can edit textfiles, tables etc.
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Favorites
Access memory locations marked as favorites
memories
Library
Media library
Network
Access to network elements
Tools
Aditional features
path
Higher level of the file current file
Quick Access
Quick Access
hidden
App configuration
Menu bar

ES File Explorer

On the Home screen tap on the app icon to access all apps and tap on the explorer icon to launch the ES Explorer
Screen elements
Quick Access
The main elements and places of memory are accessible directly from the rapid access at the left edge.
Local Navigate to the location of local
By pressing the toolbar bar will be hidden.
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Opened window
Close this
Progress
From the path at the top, you could follow the file in which you are.
- Press the left side of the progress bar to exit the current file.
- Press the right side to access the path or select another
location
Note
If you reached already the lowest level of the file, the left side is no longer present.
Window management
If a new item is opened via a quick access, it will be opened in a new window. The open windows are displayed in the upper part of the screen between the windows, you can change by wiping the left or right.
Press to close the current window.
window
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sdcard
Usable internal device memory.
external_sd
Connected microSD memory card.
usb_storage
USB storage media, which are connected via USB adaptor.
General
Standard path is the internal SD card. Tap on the history above to toggle between connected storage media.
External storage devices are in folder “mnt”:
Navigate Files and Folders
Wipe with your finger up and down to scroll through the file list. To open a file or folder, tap the file/folder. Go back one level in the directory by pressing the left side of
the path
Tap on the Return or Home button anywhere in the app to
return to the Home screen.
Touch to navigate "local" in the fast access and "Home" directly
in the directory
Menu Bar
You can use the toolbar to navigate in the internal memory of your device or memory card and delete or copy files
Add files / Folders
Search by file type.
Update
Sort
Change the view
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Rename selected items
(1) In the file list, scroll up and down by wiping with
(4) Press on to add into it the file or data
(5) You may open the field at the left
Press and hold for (ca. 3 Seconds) on a file or folder to select it and to show other functions. .
Below you can select multiple files or other folders
Copy selected items
Cut selected items.
Delete selected items
Additional features
Copy/Move Files and Folders
your finger to select the file/folder to be copied or moved.
(2) Hold your finger on the selected file/folder until a
pop-up menu appears.
(3) Select “Copy” or “Move” from the pop-up menu.
Navigate to the location where you wish to copy or move the file/folder to.
side of the window to have more options.
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Delete Files and Folders
(1) In the file list, scroll up and down by wiping with your finger to
select the file/folder to be deleted.
(2) Hold your finger on the selected file/folder until a pop-up menu
appears.
(3) Select “Delete” from the pop-up menu, then select “Delete” to
confirm or “Cancel” to cancel deleting.
Rename Files and Folders
(1) In the file list, scroll up and down by wiping with your finger to
select the file/folder to be renamed.
(2) Hold your finger on the selected file/folder until a pop-up menu
appears. (3) Select “Rename” from the pop-up menu. (4) Tap on the input field to display the virtual keyboard, then
enter the letters from the virtual keyboard to rename the
file/folder. (5) Tap “OK” to confirm the new name.
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Manage Third-party Applications

Your Tablet provides support to many useful third-party applications. You can purchase the applications to add more functions to your device. They are available online at the Internet or directly on your product.
Pre-installed Applications
The device has pre-installed applications when it was manufactured. You can see them by tapping Application Tab. They are video player, audio player, photo browser, calculator etc.
Install Applications
You can install applications manually following these steps: (1) Download the installation file to your computer. Make sure
the file is in format of .apk which is supported by your Tablet
system. (2) Connect your Tablet to computer with the USB cable. (3) Copy the installation file to your Tablet. (4) Disconnect your Tablet form the computer. (5) Turn on your Tablet and enter the file explorer mode with the
Explorer. (6) Locate the installation file and open it. (7) Follow the on-screen instructions to install the application. (8) Once the application is installed successfully, you can find it
in the application tab.
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Uninstall Applications
(1) Tap the Settings shortcut in the Home Screen to display all
system settings. (2) Select “Applications”. (3) Tab on the application that you want to uninstall. (4) Tab on “Uninstall” to uninstall the application.
Note: You cannot uninstall the pre-installed applications. Some of the applications developed for Android mobile might not run properly in the Tablet. Please consult the respective software developer for further information or support. Installed on this unit are various third-party applications (Apps), whose author is not Axdia International. All rights and obligations remain the sole responsibility of the author of these applications. Axdia accepts no liability for any malfunction of third-party apps. For support or license inquiries please contact the respective owners directly. Contact information may usually be found within the application.
Caution! Please note that the installation of third-party application occurs on your own risk! Any up normal behavior or damage that is caused by installing third-party applications will not be an integral part of the warranty.
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Wi-Fi
Tap to enable/disable the Wi-Fi
networks.
Bluetooth
Tap to activate/deactivate the Bluetooth function.
Data usage
List of the Data usage of installed apps
More…
settings such as for VPN or mobile use.

System Settings

On the Home screen tap on the “Settings” icon and select the category “Wireless & Networks”, “Sound and Display”, “Date and Time”, etc.
Tap on the function to change the settings. Tap on the tick box on the right side of the parameter to enable
this option.
Wipe with your finger over the screen to display further settings
outside the screen.
After completing your settings tap on the icon to return to
the setting menu or tap on the icon to return to the Home screen. Your changes are saved.
Wireless & Networks
connection. Press the menu button or tap on the icon in the top right corner and then on “Advanced” in the top right corner to manually set up and manage your Wi-Fi
Here you find the advanced network
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Device
Sound
Volume
Set the volume level for music
on right of the device.
System
Enable/disable touch screen
tones for lock/unlock.
Display
Brightnes s
Wallpaper
Select wallpaper.
Auto
Rotation
Automatic display rotation when
Sleep
Set auto off delay and screen
screen.
Font Size
Change the menu font size.
Screenshot Setting
Storage
This setting allows the verification of the
searched.
Battery
Capacity display of the rechargeable battery
Apps
This screen allows Android™ apps
your device.
and videos. You can also set the volume with the volume buttons
button beeps and notification
Set screen brightness.
Display
rotating the device.
lock. Press On/Off once to switch on again and tap on the screen once to unlock the
Setting to take screenshots
memory capacity of the internal memory and SD card. You can also set media content of connected external USB devices or microSD cards to be
management. Info display of apps installed on
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Personal
Location Services
This screen allows certain Android™ apps to determine their current location.
Security
Set security parameters and screen locks.
Language
Method
Set your language and region and
accurate text input.
Backup &
This setting allows system or data backup
Caution! All previous settings are reset.
Sync setting for email and messenger accounts.
Date & Time
Set date, time, time zone and time format.
Accessibility
Set operating aid such as Auto Display Rotate or the touch screen response time.
Developer
Important functions for app developers
interface display functions.
About
Display information about your tablet system.
& Input
Reset
Accounts
System
Options
configure text settings for faster and more
or recovery.
such as USB debugging mode or user
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Troubleshooting

Reset the device
If the On/Off button does not reset your device, use the
“pinhole reset” button, located on the back of the device. The device reboots. Settings and data are NOT lost.
Touch screen does not respond
Ensure that the app provides full touch screen support. Do not tap too hard on the screen; this can cause malfunctions.
No sound from earphones
Ensure that the volume setting is not too low and that the
connection is ok. Ensure that the earphones are clean. Corrupted MP3 files can cause different noise or cannot be played. Ensure that the files are not damaged. Try different earphones. Ensure that the Wi-Fi function is enabled and that a wireless network is within range.
Characters are corrupted
Ensure that the language is set properly.
No Wi-Fi connection
Ensure that the Wi-Fi function is enabled and that a wireless
network is within range.
Enter the correct password. Observe special characters and
case sensitivity. Characters must be entered accordingly.
Follow the hints on the next page.
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Status
settings)
- Enable SSID in
change channel
-> Connecting
connected
- MAC
active
-> Connecting
connected
-> Connecting
connected
- Router
server off
Solve Wi-Fi connection problems
1. Open Wi-Fi settings.
2. Select and remove Wi-Fi.
3. Tick “Display Password” and enter password.
4. Look out for status messages below the network name:
Proble
m
Network not found
No Internet
No Internet
No Internet
messages
(below network
name in Wi-Fi
Network not found
-> Not
-> Authentication …
-> Not
-> Authenticatio n…
-> Retrieving IP address…
-> Not
Possible
cause
- SSID not visible
- Wi-Fi too weak
filter
­Password wrong or wrong spelling
configurat ion faulty or
- Wi-Fi too weak
- DHCP
Solution
router configuration
- Decrease distance to router
- Firmware update or
- Deactivate filter in router configuration
- Check and re-enter password
- Delete list of connected devices on router
- Decrease distance to router
- Activate DHCP in router configuration
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Reset this device
If the Power button does not reset your device, use the
“pinhole reset” button, located on the back the device.
Touch-screen Problems
Check if the Application you are using has full touch-screen
support.
Don’t press too hard on the screen. This might cause a wrong
behavior.
No Wifi connection
Take care that Wifi is enabled and a wireless network is in
range.
Be sure that you entered the correct password. Take care of
special characters and capital letters. They need to be entered as is.
Without sound inside earphone
Please confirm the volume is not in the status of Zero and the
connection of earphone is ok. Please confirm the earphone is clean. The broken MP3 will produce noise with different grades even cannot play music. Please confirm the complete files. Try another pair of headphones.Take care that Wifi is enabled and a wireless network is in range.
The character on the display screen is in abnormal shape
Please confirm the language that you selected is correct.
No USB connection is established to the PC
Check cable/plug connection to the PC, Windows system
configuration and USB driver. Restart PC, remove and reconnect the USB cable, reinstall drivers.
It is not possible to store anything at the inserted SD card
Please confirm that the inserted SD card is not write protected.
It is not possible to download e-books from odysbook.de.
Please disable any popup blocker.
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Configurations
1,4 GHz Quad Core Processor Rockchip Processor
DDR
1GB DDRII Ram
Built-in
system
IBM PC or compatible PC, Notebook or Macintosh with USB port
Internal Memory
Memory Card
System Requirements
Operation System
Windows2000/XP/Vista/windows 7and MAC OS 10.4 or above
USB Interface
Features
Output Port
Built in microphone
E-book Format
OGG
AVI (Xvid, Divx 4/5/6 except GMC&QPEL,
MOV (MPEG4, H.264, Audio Codec:MP3)
CPU
operating
Hardware

Specifications

Android OS 4.4.x
8GB
Micro SD card: up to 32GB(SDHC)
USB2.0 High speed
3.5mm earphone port, built-in speaker
EPUB, PDF
MP3 (MPEG1/2/2.5 Audio Layer 1/2/3) WAV (MS-ADPCMIMA-ADPCMPCM) APE (Version 3.95,3.97,3.98,3.99,normal
Audio
and fast except high and extra high) FLAC (FLAC Audio) AAC (ADIF, ATDS Header AAC-LC and AAC-HE ) (For license)
Video Format
Divx for License, Audio Codec: MP3, AC3) MKV (H.264, MPEG4, XVID, DIVX4/5/6)
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3GP/MP4(H.264/H.263/MPEG4/XVID/DIVX4 /5/6)
Photo Format
WI-FI
Available
Language
Multinational languages
Technical Parameter
Read speed
Write speed
WAV: 8~48 kHz
AVI (Max.1280X720); (Max.1280X720);
1280X720)
Max. 6Mbps (MPEG4, XVID, DIVX4/5/6);
Max. 2Mbps (Sorenson H.263).
Photo Resolution
JPEG (Baseline) (Max.8000*8000), GIF(Static) (Max.1000*1000)
Network
n Media
Battery
Time
Battery Life
10,1” TFT HD LED, Touchpad (capacitive
1024 x600 pixels.
SNR
65dB above
JPEG, BMP, GIF(static), PNG
8.7-9MB/S (MLC flash)
4.5-4.8MB/S (MLC flash)
Audio Bit Rate
Video Resolution
Video Bit rate
Connectio
Charge
MP3: 8320Kbps OGG: 16~320 Kbit/s
MKV (Max. 1280X720); MOV (Max.
Max. 2.5Mbps (H.264, Real video 8/9/10);
Wi-Fi (802.11 b/g/n)
About 6 Hours
About 4 hours
Display
touch pad),
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Frequency
Range
Rechargeable lithium-ion polymer battery;
DC Output 5V/1,2A
Physical Parameters
Storage Temp.
Ambient Temp.
Operation
Humidity
Storage
Humidity
Response
Power Supply
20Hz—20KHz
AC Adapter: AC Input 100-240V50/60Hz,
-20°C +65°C
0°C ~ +50°C
Relative
Relative
20% ~ 90%(40°C
20% ~ 93%(40°C
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License conditions

Copyright (c) 2013 AXDIA International GmbH
License terms of AXDIA International GmbH, hereinafter referred to as AXDIA:
The firmware packages provided by AXDIA contain files that are made available under various licenses, especially one or various open source licenses (GNU General Public License, GNU Lesser General Public License, or FreeBSD License). AXDIA grants you the right to use the firmware packages, which are made available as object code format. The licensee may make copies of the firmware only for the purpose of backup (backup copy). You can request the source code of files provided as open source under info@axdia.de. The firmware package may not be reproduced, redistributed, or be made publicly available in any other way, or be decompiled, disassembled, translated, or edited in any way and then made public, without the prior written consent of AXDIA.
The Software and documentation have been created with great care and verified for correctness according to the current state of the art. AXDIA assumes, neither explicit nor implied, the representation or responsibility for the performance, quality, and marketability of the product for any purpose, which deviates from the performance specifications contained in the product description. The licensee bears all risk concerning hazards and loss of quality, which may arise in the use of the product. AXDIA is responsible only in case of gross negligence or intent for damages arising directly or indirectly from the use of the software or documentation, and for incidental consequential loss or damages. All warranty claims are expressly excluded for loss or damage to hardware or software or data as a result of direct or indirect errors or destruction and for any costs which are related to the documentation or the software and are due to improper installation, not performed by AXDIA.
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Warranty Conditions

The following conditions comprise the requirements and scope of our warranty conditions and do not affect our legal and contractual warranty obligations.
We offer a warranty on our products in accordance with the
following conditions:
1. AXDIA products are covered by a 24 month warranty. We will resolve damages or defects on AXDIA products free of charge within 12 months of the purchase date under the following warranty conditions. For any damage or defect determined later than 12 months after the purchase date, proof of a manufacturing fault must be submitted for repair under warranty. The warranty does not cover batteries and other parts, which are considered consumables, parts that break easily such as glass or plastic or defects based on normal wear and tear. There is no warranty obligation in the event of marginal
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differences compared to the target appearance and workmanship provided these have a negligible effect on the product's fitness for use, in the event of damage caused by chemical or electrochemical effects, by water or generally from abnormal conditions.
2. The warranty will be performed in such a way that we shall decide whether to repair the defective parts or to replace them with working parts free of charge. AXDIA reserves the right to exchange the product for a replacement product of equal value if the product that is sent in cannot be repaired within a reasonable time or at reasonable cost. The product can also be exchanged for a different model of the same value. Requests cannot be made for repairs to be carried out on site. Parts that have been replaced or exchanged become our property.
3. The warranty claim does not apply if repairs or other work is carried out by unauthorized persons or if our products are equipped with additional parts or accessories that are not approved for our products.
4. Warranties that have been activated do not cause the warranty period to be extended, nor do they trigger a new warranty period. The warranty period for any replacement parts installed ends with the warranty period for the entire product.
5. Any other or further claims are excluded, especially those for replacement due to damage caused outside of the product, provided there is no obligatory legal liability. We therefore accept no liability for accidental, indirect or other consequential damage of any kind, which leads to usage restrictions, data loss, loss of earnings or interruption to business.
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Asserting a warranty claim
1. To make use of the warranty service, you must contact the AXDIA Service Center by e-mail, fax or phone (see below for contact details). You can also use the service form on our website or on the back of the warranty conditions.
2. AXDIA Service Center will try to diagnose and solve your problem. If it is determined that a warranty claim exists, you will be given an RMA number (Return Material Authorization) and you will be asked to send the product to AXDIA.
IMPORTANT: AXDIA will only accept parcels that have an
RMA number.
Please observe the following when sending the product:
1. Send the product suitably packaged with carriage and insurance paid. Do not enclose any accessories with the products (no cables, CD's, memory cards, manuals, etc.), unless the AXDIA Service Centre specifies otherwise.
2. Mark the RMA number on the outside of the package in such a way that it is visible and clearly legible.
3. You must enclose a copy of the sales slip as proof of purchase.
4. Once AXDIA has received the product, it will meet its warranty obligations in accordance with the warranty conditions and will return the product to the sender with carriage and insurance paid.
Service outside of warranty
AXDIA can refuse any service claim made that is not covered by the warranty. If AXDIA agrees to provide a service outside the warranty, the customer will be invoiced for all repair and transport costs. AXDIA will not accept any packages that have not first been approved by AXDIA by means of an RMA (Return Material Authorization).
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