Never open the telephone or a key module. Should you encounter any problems, contact the
responsible service personnel.
Use only original accessories. The use of other accessories may be hazardous and will render
the warranty, extended manufacturer’s liability and the CE marking invalid.
Trademarks
The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
All electrical and electronic products should be disposed of separately from the municipal
waste stream via designated collection facilities appointed by the government or the local authorities.
Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used
electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your city
office, waste disposal service, the shop where you purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment which is installed and sold in
the countries of the European Union and is covered by the directive 2002/96/EC. Countries
outside the European Union may impose other regulations regarding the disposal of electrical
and electronic equipment.
2
Important information
Location of the telephone
•The telephone should be operated in a controlled environment with an ambient temperature between 5°C
and 40°C.
•To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear.
The optimum speakerphone distance is 50 cm.
•Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
•Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the
electronic components and the plastic casing.
•Do not operate the telephone in damp environments such as bathrooms.
Documentation
These operating instructions can be found on CD-ROM (ask the service personnel) in HTML and PDF format.
To view or print the operating manual in PDF format, you need a computer on which the free Adobe Acrobat
Reader program is installed.
To view the operating manual in HTML format, you need a computer with a Web browser, forexample, Microsoft
Internet Explorer.
This document contains general descriptions of the technical options, which may not always
be available in individual cases. The respective features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be due to one of the
following reasons:
•The function is not configured for you or your telephone. Please contact your system
•Your communications platform does not feature this function. Please contact your ser-
This user guide is intended to help you familiarize yourself with Octophon F620 and all of its
functions. It contains important information on the safe and proper operation of your
Octophon F620 phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.
support representative.
vice personnel for information on how to upgrade.
These instructions should be read and followed by every person installing, operating or programming an Octophon F620 phone.
For your own protection, please read the section dealing with safety in detail. Follow
the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.
This user guide is designed to be simple and easy to understand, providing clear step-bystep instructions for operating your Octophon F620 phone.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.
Service
The service department can only help you if you experience problems or defects
with the phone.
Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact your network provider.
If you experience problems or defects with the phone, please dial the service number for
your country.
8
General information
Intended use
The Octophon F620 phone was developed as a device for speech transmission and should
be placed on the desk or mounted on the wall. Any other use is regarded as unauthorized.
Telephone type
The identification details (exact product designation and serial number) of your telephone
can be found on the nameplate on the underside of the base unit.
Specific details concerning your communications platform can be obtained from your service technician.
Please have this information ready when you contact our service department regarding
faults or problems with the product.
Speakerphone quality and display legibility
•To ensure good speakerphone quality, the area in front of the microphone (front right)
should be kept clear. The optimum speakerphone distance is 50 cm.
•Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display. This ensures you have a frontal view of the display
while eliminating light reflexes.
– Adjust the contrast as required Æ Page 88.
9
Getting to know your Octophon F620 phone
Getting to know your Octophon F620 phone
The following sections describe the most frequently used operating elements and the displays on your Octophon F620 phone.
The User Interface of Your Octophon F620 TDM
1
3
4
6
1 You can make and receive calls as normal using the handset.
2The display permits intuitive operation of the phone Æ Page 14.
3The function keys allow you to call up the most frequently used functions during a call
(e.g. Disconnect) Æ Page 11.
2
5
7
4 O mailbox key and N menu key.
5 Audio keys are also available, allowing you to optimally configure the audio features on
your telephone Æ Page 11.
6The 3-way navigator is a convenient navigation tool Æ Page 12.
7The keypad is provided for input of phone numbers/codes.
Properties of your Octophon F620 TDM
Display typeLCD, 24 x 2 characters
Full-duplex speakerphone function;
Wall mounting;
10
Keys
Function keys
KeyFunction when key is pressed
Getting to know your Octophon F620 phone
s
,
r
p
[1] If the LED key flashes on the phone, your phone was configured as a forwarding destination.
End (disconnect) call Æ Page 22.
Redialing Æ Page 22.
Button for call forwarding (with red LED key)
Activate/deactivate microphone (also for speakerphone mode) Æ Page 23.
[1]
Æ Page 26.
Mailbox key and Menu key
KeyFunction when key is pressed
O
N
Open mailbox (with red LED key) Æ Pag e 15.
Open Program/Service menu (with red LED key) Æ Page 17.
Audio keys
KeyFunction when key is pressed
n
+
Reduce volume and set contrast brighter Æ Page 88.
Turn speaker on/off (with red LED key) Æ Page 19.
Increase volume and set contrast darker Æ Page 88.
11
Getting to know your Octophon F620 phone
3-way navigator
Remove the protective film from the ring around the 3-way navigator before using the
phone.
With this control, you can manage most of your phone’s functions, as well as its displays.
OperationFunctions when key is pressed
Press the $ key.
Press the % key.
In idle mode:
•Open the idle menu Æ Page 14
In lists and menus:
•Scroll down
In idle mode:
•Open the idle menu Æ Page 14
In lists and menus:
•Scroll up
Entry selected:
Press the i key.
•Perform action
Keypad
In cases where text input is possible, you can use the keypad to input text, punctuation and
special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do
this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad twice.
Alphabetic labeling of dial keys is useful when entering vanity numbers (letters associated
with the phone number’s digits as indicated on the telephone spell a name; e.g. 0700 - PATTERN = 0700 - 7288376).
Multi-function keys
Function
)(
Long press
(key held down)
Tex t i np ut Æ Page 13Next letter in upper case.Delete character.
12
Turn ringtone on/off
Æ Page 90.
Turn phone lock on/off
Æ Page 60.
Character overview
Key1x2x3x4x5x
[1]
1
1
Getting to know your Octophon F620 phone
2
3
4
5
6
7
8
9
0
)
(
[1] Space
[2] Next letter in upper case
[3] Delete character
Text i npu t
abc2
de f3
gh i 4
jkl5
mn o6
pqr s7
tuv8
wx y z9
+. -0
[2]
[3]
Enter the required characters via the keypad.
Select the functions using the keys % and $.
Confirm your entry with i.
13
Getting to know your Octophon F620 phone
Display
Your Octophon F620 TDM comes with a tilt-and-swivel black-and-white LCD display. Adjust
the tilt and contrast to suit your needs Æ Page 88.
Idle mode
Your phone is in idle mode when there are no calls taking place or settings being made.
Example:
Time
13:15 MON 02.03.07
Date
220870f
Open the idle menu
Own phone number
Idle menu
When in idle mode, press a key on the 3-way navigator Æ Page 12 to display the idle menu.
You can call up various functions here. The idle menu includes selected functions from the
Program/Service menu Æ Page 17.
It may contain the following entries:
•Caller list
•Forwarding on
•Lock phone
•DND on
•Advisory msg. on
•Ringer cutoff on
•Send message
•View callbacks
•Directory
•HF answerback on
•Suppress call ID
•Waiting tone off
•DISA intern
[1]
[2]
[1] Must be activated by service personnel.
[2] Only appears if callback requests are saved
14
Getting to know your Octophon F620 phone
Mailbox
Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as Unified Messaging System
(UMS) are displayed in this application in addition to messages received.
Messages
You can send short text messages to individual internal stations or groups.
In idle mode (Æ Page 14) the following signals alert you to the presence of new messages:
•
O key LED lights up
•Displays "Messages received".
Press the mailbox key
Example:
O.
Caller ID
Message from: Coco, Chanel
Text?f
Function menu
Display message
For a description of how to edit the entries Æ Page 65.
Voicemail
If your telephone is connected to a voicemail system (such as Entry Voice Mail), the Mailbox
key will also light up to alert you to any messages that have arrived.
An appropriate message also appears on the display (for instance, in Entry Voice Mail: "<x>
new messages").
To play back your voicemail, follow the instructions on the display.
15
Getting to know your Octophon F620 phone
Caller list
If you are unable to accept an external or internal call, the call attempt is stored in the caller
list.
You can also store external calls that you have answered in the caller list (contact your service
personnel).
Your telephone stores up to ten calls in chronological order. Each call is assigned a time
stamp. The most recent entry not yet answered in the list is displayed first. Multiple calls from
the same caller do not automatically generate new entries in the caller list. Instead, only the
most recent time stamp for this caller is updated and its number incremented.
The caller list is automatically displayed Æ Page 14 in the idle menu Æ Page 36.
Callers with suppressed numbers cannot be saved in the call log.
Information is displayed regarding the caller and the time at which the call was placed.
Example:
10168 PETER
Busy21.02.16:25 f
For a description of how to edit the call logs Æ Page 36.
Caller ID
Function menu
Time
Date
Telephone status during a call
attempt
16
Getting to know your Octophon F620 phone
Program/Service menu
Use the N menu key to reach the Program/Service menu for your communication system.
The menu key LED remains red as long as you are in this menu.
Example:
Menu title
Program/Service:
*7=Use speed dialing?f
Further entries are available
Menu option
A double arrow next to an entry indicates the availability of additional options for this entry.
The menu structure comprises several levels. The first line in this structure shows the menu
currently selected while the second line shows an option from this menu.
Accessing the menu
There are three ways to open the Program/Service menu on your communication system:
1.Press the menu key N. Use the $ or % keys to select an option and confirm with
the i key.
2.Press $ or % and select a function from the idle menu Æ Page 14.
3.In idle mode, press ( or ) and the code for the function you want.
For an overview of the maximum functions available, with corresponding codes, see
Æ Page 99.
17
Basic functions
Step by Step
Basic functions
Please read the introductory chapter "Getting to know your
Octophon F620 phone" Æ Seite 10 carefully before performing any of the steps described here on your phone.
Answering a call
Special default ring signaling is set for your telephone:
•When you receive an internal call, your telephone rings once every four seconds (single-tone sequence).
•When you receive an external call, your telephone rings twice in
rapid succession every four seconds (dual-tone sequence).
•When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds
(triple-tone sequence).
•If a call is waiting, you hear a short tone (beep) every six seconds.
Your service personnel can adjust the ring cadence for external and internal calls for you. In other words, different ring cadences can be set for different internal callers.
The number or the name of the caller appears on the display.
Answering a call via the handset
The phone is ringing. The caller appears on the screen.
^Lift the handset.
+ or -Raise or lower the volume. Keep pressing the key until the desired vol-
ume is set.
18
Step by Step
Basic functions
Answering a call via the loudspeaker
(speakerphone mode)
Suggestions for using speakerphone mode
•Tell the other party that you are using speakerphone mode.
•The speakerphone works bests at a low receiving volume.
•The ideal distance between the user and the telephone set in
speakerphone mode is about 50 cm (approx. 20 inches).
The phone is ringing. The caller appears on the screen.
nPress the key shown. The LED lights up.
if nec. + or -Raise or lower the volume. Keep pressing the key until the desired vol-
ume is set.
Ending a call
nPress the key shown. The LED goes out.
or
sPress the key shown.
Switching to speakerphone mode
Prerequisite: You are conducting a call via the handset.
n\ Hold down the key and replace the handset. Then release the key.
if nec. + or -Set the call volume. Keep pressing the key until the desired volume is
set.
U.S. mode
If the country setting is set to U.S. (ask the service personnel), you do
not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode.
nPress the key shown.
]Replace the handset. Proceed with your call.
if nec. + or -Set the call volume. Keep pressing the key until the desired volume is
set.
19
Basic functions
Step by Step
Switching to the handset
Prerequisite: You are engaged in a call in speakerphone mode.
^ and [Lift the handset. Proceed with your call.
Open listening in the room during a call
You can let other people in the room join in on the call. Let the other
party know that you have turned on the speaker.
Prerequisite: You are conducting a call via the handset.
Activating
nPress the key shown. The LED lights up.
Deactivating
nPress the key shown. The LED goes out.
20
Step by Step
Basic functions
Making calls
Off-hook dialing
^Lift the handset.
jInternal calls: Enter the station number.
External calls: Enter the external code and the station number.
The called party does not answer or is busy:
\Replace the handset.
On-hook dialing
jInternal calls: Enter the station number.
External calls: Enter the external code and the station number.
The other party answers with speaker:
^Lift the handset.
orOn-hook dialing: Speakerphone mode.
The called party does not answer or is busy:
nPress the key shown. The LED goes out.
Your system may also be programmed so that you have to
press the "internal" key before you dial an internal number.
To call an external party, you have to enter an external code
before dialing the party’s telephone number (Prime Line is
not active; contact your service personnel).
21
Basic functions
Step by Step
Redialing a number
The last three external telephone numbers dialed are stored automatically.
If this feature is configured (contact your service personnel),
account codes entered are also saved Æ Page 55.
You can redial them simply by pressing a key.
Displaying and dialing saved station numbers
,Press the key once to dial the number last dialed.
Press the key twice to dial the next to the last number dialed.
Press the key three times to dial the third-to-the-last number dialed.
or
Next?
Call?
Keep confirming until the phone number you want appears.
Select and confirm the option shown.
Ending a call
\Replace the handset.
or
sPress the key shown.
22
Step by Step
Basic functions
Rejecting calls
You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel).
The phone is ringing. The caller appears on the screen.
sPress the key shown.
If a call cannot be rejected, your telephone will continue to ring. The
message "Currently not possible" is displayed (e.g. in the case of recalls).
Turning the microphone on and off
To prevent the other party from listening in while you consult with
someone in your office, you can temporarily switch off the handset
microphone or the handsfree microphone. You can also switch on
the handsfree microphone to answer an announcement via the telephone speaker (speaker call, Æ Page 32).
Prerequisite: A connection is set up, the microphone is activated.
pPress the key shown. The LED lights up.
or
pPress the lit key. The LED goes out.
23
Basic functions
Step by Step
Calling a second party (consultation)
You can call a second party while a call is in progress. The first party
is placed on hold.
Consultation?
Return to held call?
Quit and return?
To g g l e / C o n n e c t ?
Conference?
Leave conference?
Confirm.
jCall the second party.
Return to the first party:
Confirm,
or
select and confirm the option shown.
Switching to the held party (alternating)
Select and confirm the option shown.
Combine the calling parties into a three-party conference
Select and confirm the option shown.
Allowing call partners to continue a conference after you exit
Select and confirm the option shown.
For more information on conferences, see Æ Page 47 .
24
Step by Step
Basic functions
Transferring a call
If the person you are speaking to wants to talk to another colleague
of yours, you can transfer the call that colleague.
Consultation?
Transfer?
Confirm.
jEnter the number of the party to which you want to transfer the call.
[Announce the call, if necessary.
\Replace the handset.
or
Select and confirm the option shown
[1]
.
[1] ”Differing display view in a Octopus F900 environment” Æ Page 92
25
Basic functions
Step by Step
Call forwarding
Using variable call forwarding
You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.)
When call forwarding is active, a special dial tone sounds
when you lift the handset.
If DID DTMF is active (contact your service personnel), you
can also forward calls to this destination.
Destinations: fax = 870, DID = 871, fax DID = 872.
The call forwarding key flashes if you are a call forwarding
destination Æ Page 11.
Forwarding on?
1=all calls?
2=external calls only?
3=internal calls only?
Save?
Special features must be taken into consideration if your telephone operates with IP-Netpackage (system networking via
PC network) Æ Page 83!
rPress the key shown.
or
$Open the idle menu Æ Page 14.
Select and confirm the option shown.
Confirm,
or
select and confirm the option shown,
or
select and confirm the option shown.
jEnter the destination number.
Confirm.
Deactivating call forwarding
rPress the key shown.
Forwarding off
26
or
Select and confirm the option shown.
Step by Step
Basic functions
Using call forwarding no reply (CFNR)
Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are received while another call is ongoing can be automatically forwarded to a specified telephone.
NPress the key shown.
*495=CFNR on?
Save?
#495=CFNR off?
Delete?
Exit
Select and confirm the option shown.
jEnter the destination number.
•Enter the internal station number for internal destinations
•Enter the external code and the external station number for external destinations
Confirm.
Deactivating call forwarding no reply
NPress the key shown.
Select and confirm the option shown.
Confirm.
or
Select and confirm to deactivate but not delete the forwarding destination.
If CFNR is activated, when you hang up, "CFNR:" appears
briefly on the display.
27
Basic functions
Step by Step
Call forwarding in the carrier network and
forwarding multiple subscriber numbers (MSN)
If this function has been configured (contact your service personnel),
you can forward calls to your assigned multiple subscriber number
(MSN) (DID number) directly within the carrier network.
For example, you can forward your phone line to your home phone after business hours.
NPress the key shown.
Trunk FWD on?
1=immediate?
2=on no answer?
3=on busy?
Save?
Trunk FWD off?
Select and confirm the option shown.
Select and confirm the required type of call forwarding
or
select and confirm the option shown.
or
select and confirm the option shown.
jEnter your DID number.
jEnter the destination number (without the external code).
Confirm.
Deactivating call forwarding
Select and confirm the option shown.
Confirm the displayed call forwarding type.
28
jEnter your DID number.
Step by Step
Basic functions
Using callback
You can request a callback if the internal station called is busy or if nobody answers. This also applies for external calls via ISDN exchanges. This feature saves you from having to make repeated attempts to
reach the user.
You receive a callback
•When the other party is no longer busy,
•When the user who did not answer has conducted another call.
When configured (contact your service personnel), all callback requests are automatically deleted over night.
Storing a callback
Prerequisite: You have reached a busy line or no one answers.
Callback?
Answer?
Confirm.
Accepting a callback
Prerequisite: A callback was saved. Your telephone rings. "Callback:
..." appears on the display.
^Lift the handset.
or
nPress the key shown. The LED lights up.
or
Select and confirm the option shown.
You hear a ring tone.
29
Basic functions
Step by Step
View callbacks?
Viewing and deleting a stored callback
$Open the idle menu Æ Page 14.
Select and confirm the option shown
[1]
.
Next callback?
Delete?
Exit?
Select and confirm to display additional entries.
Deleting a displayed entry
Confirm.
Ending retrieval
Select and confirm the option shown.
or
NPress the key shown. The LED goes out.
or
nPress the key shown. The LED goes out.
30
[1] ”Differing display view in a Octopus F900 environment” Æ Page 92
Step by Step
Enhanced phone functions
Enhanced phone functions
Answering calls
Accepting a specific call for your colleague
You hear another telephone ring.
NPress the key shown.
More features?f
*59=Pickup - directed?
Next?
Accept call?
Select and confirm the option shown.
[1]
Select and confirm the option shown
if nec.
Select and confirm, until the phone number/name of the desired subscriber is displayed.
Confirm.
or
jIf you know the number of the telephone that is ringing, enter it direct-
ly.
.
[1] ”Differing display view in a Octopus F900 environment” Æ Page 92
31
Enhanced phone functions
Step by Step
Using the speakerphone
A colleague addresses you directly over the speaker with a speaker
call. You hear a tone before the announcement. The other party’s
name or station number appears on the screen.
You can conduct the call with the handset or in speakerphone mode.
^Lift the handset and answer the call.
or
Mute off?
HF answerback on?
HF answerback off?
Press the "OK" key to confirm your selection and answer the call.
or
pPress the key and answer the call.
If handsfree answerback is enabled (see below), you do not
need to switch on the microphone - you can answer directly.
You can answer immediately in speakerphone mode.
If handsfree answerback is disabled (default setting), follow
the procedure described above.
Placing a speaker call to a colleague Æ Page 41.
Enabling and disabling handsfree answerback
$Open the idle menu Æ Page 14.
Select and confirm the option shown,
or
select and confirm the option shown.
32
Step by Step
Enhanced phone functions
Answering calls from the entrance telephone and
opening the door
If an entrance telephone has been programmed, you can use your
telephone to speak to someone at the entrance telephone and to activate a door opener.
If you have the proper authorization (contact your service personnel),
you can activate the door opener, enabling visitors to open the door
themselves by entering a 5-digit code (using a DTMF transmitter or installed keypad).
Speaking to visitors via the entrance telephone
Prerequisite: Your telepho n e rings .
^Lift the handset within thirty seconds. You are connected to the en-
trance telephone immediately.
or
^Lift the handset after more than thirty seconds.
Open door?
*61=Open door?
jDial the entrance telephone number.
Opening the door from your telephone during a call from the
entrance telephone
Confirm.
Opening the door from your telephone without calling the
entrance telephone
NPress the key shown.
Select and confirm the option shown.
jDial the entrance telephone number.
Special features must be taken into consideration if your telephone operates with IP-Netpackage (system networking via
PC network) Æ Page 87!
Opening the door with a code (at the door)
jAfter ringing the bell, enter the five-digit code (using the keypad or a
DTMF transmitter). Depending on how the door opener has been programmed, a doorbell call signal may or may not be forwarded.
33
Enhanced phone functions
Step by Step
Activating the door opener
NPress the key shown.
*89=Door opener on?
3=change password?
1=enable with ring?
2=enable w/o ring?
#89=Door opener off?
Select and confirm the option shown.
jDial the entrance telephone number.
jEnter the five-digit code. Default code = "00000".
or
Select the displayed function and press the "OK" dialog key to
change the code.
Select and confirm the option shown.
or
You can also open the door without a doorbell ring.
Deactivating the door opener
NPress the key shown.
Select and confirm the option shown.
34
Step by Step
Enhanced phone functions
Making calls
En-bloc sending/correcting numbers
If this feature is configured (contact your service personnel), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary.
The station number is only dialed at your specific request.
jInternal calls: Enter the station number.
External calls: Enter the external code and the station number.
Dialing entered/displayed numbers
^Lift the handset.
or
Please dial?
Delete number?
Cancel?
Confirm.
Correcting numbers entered
A station number can only be corrected as it is being entered. Station numbers stored for number redial,
for example, cannot be corrected.
Select and confirm the option shown.
The last digit entered in each case is deleted.
jEnter the required digit(s).
Canceling en-bloc sending
Select and confirm the option shown.
or
nPress the key shown. The LED goes out.
or
sPress the key shown.
35
Enhanced phone functions
Step by Step
Caller list?
Using the caller list
Detailed information, as well as a sample display entry are provided
on Æ Pag e 16.
Retrieving the caller list
Prerequisite: Service personnel has set up a caller list for your telephone.
$Open the idle menu Æ Page 14.
Confirm the option shown
The latest entry is displayed, see the example on Æ Page 16.
[1]
.
Next?
Previous menu?
Time/date sent?
Call?
To view other calls, confirm each subsequent display.
Ending retrieval
Select and confirm the option shown.
or
NPress the key shown. The LED goes out.
or
nPress the key shown. The LED goes out.
Displaying the call time
Prerequisite: You have retrieved the caller list and the selected call is
displayed Æ Page 16.
Select and confirm the option shown.
Dialing a station number from the caller list
Prerequisite: You have retrieved the caller list and the selected call is
displayed.
Select and confirm the option shown.
Delete?
36
The caller is automatically deleted from the caller list when a
connection is finally set up.
Removing an entry from the caller list
Prerequisite: You have retrieved the caller list and the selected call is
displayed.
Confirm.
[1] ”Differing display view in a Octopus F900 environment” Æ Page 92
Step by Step
Enhanced phone functions
Dialing a number from the internal directory
The internal directory contains all station numbers and system
speed-dial numbers assigned to a name. Contact your service personnel to find out if one was configured for your system.
Prerequisite: Names have been assigned to the station numbers
stored in the system.
^Lift the handset.
or
nPress the key shown. The LED lights up.
Directory?
1=internal?
Scroll Next?
Scroll Previous?
Delete Character?
Confirm.
if nec.If several directories have been configured:
Confirm.
The first entry is displayed on the screen.
+ or -Scroll to next or previous entry.
or
select and confirm the option shown,
or
select and confirm the option shown.
or
jEnter the name you want to find, or just the first few letters, using the
alphanumeric keypadÆ Page 12 .
if nec.
Select and confirm each letter to be deleted. The last letter entered is
deleted. If all letters are deleted, the first entry in the directory will be
displayed again.
Delete Line?
Call?
if nec.
Select and confirm the option shown. All entered letters are deleted,
and the first entry in the internal directory is displayed again.
The entry you wish to dial appears on the screen
Select and confirm the option shown.
37
Enhanced phone functions
Step by Step
Using the LDAP directory
If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber
you find there.
Prerequisite: The LDAP search feature has been configured in the
system.
^Lift the handset.
or
nPress the key shown. The LED lights up.
Directory
2=LDAP?
Delete Character?
Search?
Confirm.
if nec.If several directories have been configured:
Select and confirm the option shown.
jEnter the name you wish to search for using the keypad (max. 16
characters) Æ Page 12.
You can enter an incomplete name, e.g. "mei" for "Meier".
if nec.If configured (ask your service personnel), you can also search for
surname and first name. To separate surname and first name by a
space, enter "0". You can enter incomplete names, e.g. "mei p" for
"Meier Peter".
if nec.
Select and confirm each letter to be deleted. The last letter entered is
deleted.
In large databases, the results of the search may be incomplete if too few characters are entered Æ Pa ge 39.
Confirm.
The name is searched for. This may take a few seconds.
38
Step by Step
Enhanced phone functions
The result is displayed
If only one name is found, it is displayed.
Call?
Scroll Next?
Scroll Previous?
Call?
Modify search?
Confirm.
If several names are found (max. 50), the first name is displayed.
+ or -Scroll to next or previous entry,
or
confirm,
or
select and confirm the option shown.
Select and confirm the option shown.
If no name is found
If your search does not yield any name corresponding to your query,
you can extend the range of the search, e.g. by deleting characters.
Select and confirm the option shown.
For further procedure, see above.
Show matches?
Modify search?
If too many names are found
If more than the maximum of 50 names are found corresponding to
your query, only an incomplete list of results can be displayed.
You can view these results, select any of the names, or change the
search string (e.g. narrow the search by entering more characters).
In this case it is advisable to narrow down the search so that
all corresponding names can be displayed.
Confirm, to view the incomplete list.
For further procedure, see above.
orNarrow the search down.
Select and confirm, in order to change the search string.
For further procedure, see above.
39
Enhanced phone functions
Step by Step
*7=Use speed dialing?
Making calls using system speed-dial numbers
Prerequisite: You know the system speed-dial numbers (consult your
service personnel).
NPress the key shown.
[1]
Select and confirm the option shown
jEnter a three-digit speed-dial number.
if nec.Suffix-dialing
jIf necessary, you can suffix-dial additional digits (for example, the us-
er’s extension) at the end of the saved station number.
If this feature is configured, a suffix is automatically dialed
(for example, "0" for the exchange) if no entries are made within 4 or
5 seconds.
.
*7=Use speed dialing?
*92=Change Speed Dial?
Change?
Dialing with speed-dial keys
Prerequisite: You have configured speed-dial keys Æ Pa ge 40.
NPress the key shown.
Select and confirm the option shown
)Press the key shown.
jPress the required speed-dial key.
Configure a speed-dial key
You can program the keys 0 to 9 with ten frequently used
phone numbers.
NPress the key shown.
Select and confirm the option shown
Confirm.
)Press the key shown.
jPress the required speed-dial key. If the key is already in use, the pro-
grammed phone number appears on the screen.
[]
.
[]
.
Change
Save
40
Confirm.
jFirst enter the external code and then the external station number.
Confirm.
[1] ”Differing display view in a Octopus F900 environment” Æ Page 92
Step by Step
Enhanced phone functions
orIf you make a mistake:
Previous?
Next?
Change?
Delete?
Exit?
Select and confirm the option shown. This deletes all entered digits.
Confirm.
or
Select and confirm the option shown,
or
select and confirm the option shown,
or
select and confirm the option shown.
Talking to your colleague with a speaker call
You can make a loudspeaker announcement through a loudspeaker
if connected (ask your service personnel), or to an internal user with
a system telephone without any action on their part.
$Open the idle menu Æ Page 14.
*80=Speaker call?
Select and confirm the option shown.
jEnter the station number.
Responding to a speaker call Æ Page 32.
41
Enhanced phone functions
Step by Step
)945Enter the code.
Talking to your colleague with discreet calling
If this function has been configured (ask your service personnel), you
can join an ongoing call conducted by an internal user at a system
telephone with display.
You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling).
^Lift the handset.
jEnter your internal station number.
Your service personnel can protect your telephone against
discreet calling.
Automatic connection setup (hotline)
*41=Temporary MSN?
If this function is configured (contact your service personnel), the system automatically sets up a connection to a preset internal or external
destination.
^Lift the handset.
Depending on the setting, the connection is either set up immediately or only after a preset period of time (hotline after a timeout).
Assigning a station number
If this function has been configured (contact your service personnel),
you can selectively assign a specific number (DID number) to your
telephone before making an external call. The assigned number then
appears on the called party’s display.
NPress the key shown.
Select and confirm the option shown.
jEnter the DID number you wish to use.
jDial the external number.
42
Step by Step
Enhanced phone functions
Associated dialing/dialing aid
If this function has been configured (contact your service personnel),
you can use a dialing aid to dial numbers and set up calls for your
telephone.
The operating procedure depends on whether the dialing aid is connected to the S
You can also use your system telephone as a dialing aid for other telephones.
Dialing aid on the S0 bus
On the PC, select a destination and start dialing.
^The speaker on your telephone is switched on. Lift the handset when
the other party answers.
Dialing aid at the a/b (T/R) port
bus or the a/b (T/R) port.
0
*67=Associated dial?
On the PC, select a destination and start dialing.
"Lift the handset" appears on the PC screen.
^Lift the handset.
Dialing aid from your telephone for another telephone:
NPress the key shown.
Select and confirm the option shown.
jEnter the internal station number ("Dial for:").
jEnter the number you wish to dial.
43
Enhanced phone functions
Step by Step
During a call
Using call waiting (second call)
Callers can still reach you while you are engaged in another call. A
signal alerts you to the waiting call.
You can ignore or accept the second call.
When you accept the waiting call, you can either end the first call or
place it on hold and resume the call later on.
You can block the second call or the signal tone (Æ Page 45).
Prerequisite: You are engaged in a phone call and hear a tone (every
six seconds).
Ending the first call and answering the waiting call:
\Replace the handset. Your telephone rings.
Call waiting?
Quit and return?
^Answer the second call. Lift the handset.
Placing the first call on hold and answering the second call:
Select and confirm the option shown.
You are immediately connected to the second caller. The first party is
placed on hold.
Ending the second call and resuming the first one
Confirm.
or
\Replace the handset. "Recall" appears on the display.
^Lift the handset.
44
Step by Step
#490=Call wait.trm.off?
Preventing and allowing call waiting
(automatic camp-on)
If this function has been configured (ask your service personnel), you
can prevent or allow a second call Æ Page 44 from being signaled
by automatic camp-on during an ongoing call.
NPress the key shown.
Select and confirm the option shown
or
Enhanced phone functions
[1]
,
*490=Call wait.term.on?
Waiting tone off?
Waiting tone on?
select and confirm the option shown.
Turning the call waiting tone on and off
You can suppress the call waiting tone (every six seconds) for external calls. A one-time special dial tone then alerts you to the waiting
call.
Activating
$Open the idle menu Æ Page 14.
Select and confirm the option shown.
Deactivating
$Open the idle menu Æ Page 14.
Select and confirm the option shown.
Saving a number
You can save your call partner’s station number for subsequent redialing from the caller list Æ Pag e 36.
Save number?
Prerequisite: You are conducting a call.
Select and confirm the option shown.
[1] ”Differing display view in a Octopus F900 environment” Æ Page 92
45
Enhanced phone functions
Step by Step
Parking a call
You can park up to ten calls, either internal, external, or both. Parked
calls can be displayed on and picked up from another telephone.
This feature is useful if you want to continue a call at another phone.
Prerequisite: You are conducting a call.
NPress the key shown.
*56=Park a call?
Retrieve call?
Select and confirm the option shown.
0 ... 9Enter the number of the park slot (0 - 9) and make a note of it. If the
park slot number you entered is not displayed, it is already in use; enter another one.
Retrieving a parked call
Prerequisite: One or more calls have been parked. The phone is idle.
NPress the key shown.
Select and confirm the option shown
[1]
.
0 ... 9Enter the park slot number you noted earlier.
If the park slot number you enter is not in use, you cannot retrieve the
call.
If a parked call is not picked up, after a specific period of time
the call is returned to the telephone from where it was parked
(recall).
46
[1] ”Differing display view in a Octopus F900 environment” Æ Page 92
Step by Step
Enhanced phone functions
Conducting a conference
In a conference call, you can talk to as many as four other parties at
the same time. These may be internal or external users.
You can only add parties to or remove them from a conference if you initiated the conference.
jCall the first party.
Start conference?
Conference?
Return to held call?
Add party?
Conference?
View conf parties?
Select and confirm the option shown.
jCall the second party. Announce the conference.
Select and confirm the option shown.
A tone sounds every 30 seconds to indicate that a conference is in
progress.
If the second party does not answer
Confirm.
Adding up to five parties to a conference
Confirm.
jCall the new party. Announce the conference.
Select and confirm the option shown.
Viewing the conference parties
Select and confirm the option shown. The first party is displayed.
Next?
Exit list?
View conf parties?
Next?
Remove party?
To display other parties, confirm each subsequent display.
To exit the list: Select and confirm the option shown.
Removing parties from the conference
Select and confirm the option shown. The first party is displayed.
Confirm as often as required until the desired party appears.
Select and confirm the option shown.
47
Enhanced phone functions
Step by Step
Leaving a conference
Leave conference?
End conference?
Drop last conf. party?
Select and confirm the option shown.
or
\Replace the handset, if this feature is configured (contact your ser-
vice personnel).
Ending a conference
Select and confirm the option shown.
or
\Replace the handset, if this feature is configured (contact your ser-
vice personnel).
Removing the ISDN central office party from the conference
Select and confirm the option shown.
48
Step by Step
Enhanced phone functions
Activating tone dialing/DTMF suffix-dialing
You can transmit dual-tone multifrequency (DTMF) signals to control
devices such as an answering machine or automatic information system.
NPress the key shown.
*53=DTMF dialing?
Select and confirm the option shown.
jYou can use the keys 0 through 9, ) and
mit DTMF signals.
Ending the call also deactivates DTMF suffix dialing.
Your system may be configured so that you can start DTMF
suffix-dialing immediately after setting up a connection.
(
to trans-
49
Enhanced phone functions
Step by Step
Transferring a call after a speaker call
announcement in a group
If this function has been configured (contact your service personnel),
you can use a speaker call (announcement, Æ Page 77) to announce a call in progress to a group of users Æ Page 41.
After a member of the group has accepted the call request, you can
transfer the waiting party.
Prerequisite: You are conducting a call.
Consultation?
*80=Speaker call?
Transfer?
Confirm. The other party is placed on hold.
$Press the key shown.
Select and confirm the option shown.
jEnter the group’s station number.
[Announce the call.
When a member of the group accepts the call Æ Page 32, you are
connected to this party.
\Replace the handset.
or
[1]
Select and confirm the option shown
.
If the connection between the two other parties is not established within 45 seconds, the call from the first part returns to
you (recall).
50
[1] ”Differing display view in a Octopus F900 environment” Æ Page 92
Step by Step
Enhanced phone functions
Send trunk flash
To activate ISDN-type services and features through the network carrier’s analog trunks or those of other communications platforms
(such as "consultation hold"), you must send a signal to the trunks before dialing the service code or telephone number.
Prerequisite: You have set up an external connection.
NPress the key shown.
*51=Trunk flash?
Select and confirm the option shown.
jEnter the service code and/or telephone number.
51
Enhanced phone functions
Step by Step
If you cannot reach a destination
Call waiting (camp-on)
Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.
Camp-on
Override?
Wait (approx. 5 seconds) until "Camp-on" appears on the display and
the busy tone is followed by the ring tone.
The called party can then respond Æ Pa ge 44.
The called party can prevent automatic call waiting
Æ Pa ge 45.
If this feature is configured (contact your service personnel),
you will hear the ring tone and the message "Camp-on" is immediately displayed.
Busy override – joining a call in progress
This function is only available if it has been configured by the service
technician (contact your service personnel).
Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party.
Select and confirm the option shown.
The called party and person to whom this party is talking hear an
alerting tone every two seconds.
If the called party has a system telephone with display, the following
appears on the screen: "Override: (Number or name)".
52
You can now start talking.
Step by Step
Enhanced phone functions
Using night answer
When night answer mode is active, for example during a lunch break
or after office hours, all external calls are immediately forwarded to a
specific internal telephone (night station). The night station can be
defined by service personnel ( standard night answer service) or by
you ( temporary night answer service).
Special features must be taken into consideration if your telephone operates with IP-Netpackage (system networking via
PC network) Æ Page 84!
Activating
Night answer on?
*=default?
Save?
Night answer off?
Select and confirm the option shown.
Press the "OK" dialog key to confirm ( standard night answer service).
or
)Enter the code ( standard night answer service).
or
jEnter the destination number ( temporary night answer service).
Confirm.
Deactivating
Select and confirm the option shown.
Service personnel can also configure an "automatic night answer service". The automatic night answer service activates at specific times
for your telephone depending on how it is programmed.
You can deactivate the automatic night answer service or replace it
with a night answer service you configured (see above).
53
Displaying and assigning call charges
Step by Step
Displaying and assigning call charges
Displaying call charges
For the current call:
Call charges are shown by default on the display when a call ends.
If you want to display call charges as they occur during a chargeable
call, your service personnel must request this option from the network operator.
Call charge display must be requested from the network operator
and configured by the relevant service personnel.
Depending on the setting, call charges are displayed during or after
a call.
Depending on the network operator, free external calls are also displayed. The message "Free of Charge" appears on the screen either
before or during the call.
If the cost indication facility has not been installed, the display will
show the dialed number and/or the length of the telephone call.
*65=Show call charges?
If a call is forwarded, call charges are assigned to the destination of the call transfer operation.
For all calls and for the last call
Connection charges for the last chargeable call made are displayed
first. After five seconds, the accumulated connection charge (total) is
displayed.
NPress the key shown.
Select and confirm the option shown
[1]
.
54
[1] ”Differing display view in a Octopus F900 environment” Æ Page 92
Step by Step
Displaying and assigning call charges
Dialing with call charge assignment
You can assign external calls to certain projects.
Prerequisite: Your service personnel have defined account codes for
you.
NPress the key shown.
*60=Account code?
#=Save?
Select and confirm the option shown.
jEnter the account code.
if nec. (Press this key.
or
Confirm.
May be necessary, depending on configuration; contact your service
personnel.
jEnter the external phone number.
You can also enter the account code during a call.
55
Privacy/security
Step by Step
Ringer cutoff on?
Privacy/security
Turning ringer cutoff on and off
If you do not wish to take calls, you can activate the ringer cutoff function. Calls are only identified by one ring signal, and they are shown
on the display.
Activating
$Open the idle menu Æ Page 14.
Select and confirm the option shown
Deactivating
$Open the idle menu Æ Page 14.
[1]
,
Ringer cutoff off?
Select and confirm the option shown.
56
[1] ”Differing display view in a Octopus F900 environment” Æ Page 92
Step by Step
Privacy/security
Activating/deactivating "Do not disturb"
If you do not wish to take calls, you can activate do not disturb. Internal callers hear the busy tone, external callers are connected to another phone, which you can specify (contact your service personnel).
Activating
$Open the idle menu Æ Page 14.
DND on?
DND off?
Select and confirm the option shown.
Deactivating
$Open the idle menu Æ Page 14.
Confirm.
When you lift the handset, you will hear a special tone (continuous buzzing) reminding you that "Do not disturb" is activated.
Authorized internal callers automatically override the DND
feature after five seconds.
57
Privacy/security
Step by Step
Caller ID suppression
You can prevent your station number or name from appearing on the
displays of external parties you call. The feature remains active until
you deactivate it.
Activating
$Open the idle menu Æ Page 14.
Suppress call ID?
Restore caller ID?
)944Enter the code.
Select and confirm the option shown.
Deactivating
$Open the idle menu Æ Page 14.
Select and confirm the option shown.
Your service personnel can activate/deactivate caller ID suppression for all phones.
Silent Monitor
When configured (ask responsible service personnel), you can join in
an on-going call conducted by an internal user and monitor silently
and unnoticed.
jEnter your internal station number.
58
Step by Step
Privacy/security
Monitoring a room
You can use a phone to monitor a room. This function must be enabled on the monitoring phone.
When you call this phone, you can immediately hear what is happening in that room.
Activating the telephone to be monitored
NPress the key shown.
*88=Room monitor?
Select and confirm the option shown.
You can either leave the telephone in speakerphone mode or lift the
handset and leave it directed towards the noise source.
Deactivating the telephone to be monitored
NPress the lit key. The LED goes out.
or
\Replace the handset.
Monitoring the room
jEnter the internal station number of the phone located in the room
that you wish to monitor.
Trace call: identifying anonymous callers
You can identify malicious external callers. You can record the caller’s phone number during a call or up to 30 seconds after a call. In
this case, you should not hang up.
*84=Trace call?
NPress the key shown.
Select and confirm the option shown.
If the trace is successful, the transmitted data is stored by
your network operator. Contact your service personnel.
59
Privacy/security
Step by Step
Locking the telephone to prevent
unauthorized use
You can prevent unauthorized parties from using your phone during
your absence.
Locking the phone
(Hold down the key shown.
or
cOpen the idle menu Æ Page 14.
Lock phone?
Unlock phone
Select and confirm the option shown.
jEnter code (telephone lock) Æ Page 62.
When the phone is locked, a special dial tone sounds when
the handset is lifted. Within the system, users can make calls
as normal.
Your ph one can a lso be lo cked or unlocke d by an a uthori zed
party Æ Pag e 61.
Unlocking the phone
(Hold down the key shown.
or
cOpen the idle menu Æ Page 14.
Select and confirm the option shown.
jEnter code (telephone lock) Æ Page 62.
60
Step by Step
Privacy/security
Locking another telephone to prevent
unauthorized use
If configured (contact your service personnel), you can lock and unlock other telephones against unauthorized access.
If a phone user locks his or her phone and forgets the personal lock
code, you can use this function to unlock the phone.
NPress the key shown.
*943=Lock all phones?
*=lock phone?
#=unlock phone?
Select and confirm the option shown.
jEnter the internal station number of the phone you wish to lock/un-
lock.
Confirm,
or
select and confirm the option shown.
61
Privacy/security
Step by Step
Saving your PIN
Enter the lock code to use the functions
•Locking the telephone to prevent unauthorized useÆ Page 60
•Use another telephone like your own Æ Pa ge 67
•Change number Æ Page 68
You can save this code.
NPress the key shown.
*93=Change PIN?
Confirm.
jEnter the current five-digit PIN.
If you have not yet set a PIN, use "00000" the first time.
jEnter the new PIN.
jRe-enter the new PIN.
If you forget your code, contact your service personnel. Your
code can be reset to "00000".
62
Step by Step
More functions/services
More functions/services
Appointments function
You can configure your phone to call you to remind you about
appointmentsÆ Page 6 4.
You must save the required call times. You can enter a single appointment that will take place in the next twenty-four hours or you can enter
a daily recurring appointment.
Saving appointments
NPress the key shown.
*46=Timed reminder on?
if nec. 2 or 7If the selected language is "US English" (configure Æ Page 90) you
One time only?
Daily?
Save?
#46=Timed reminder off?
Delete?
Confirm.
jEnter a 4-digit time, such as 0905 for 9.05 (= 9.05 a.m.) or 1430 for
14.30 (= 2.30 p.m.).
can enter the code 2 for "am" or 7 for "pm" (default = "am").
Confirm.
or
Select and confirm the option shown.
Confirm.
Deleting and checking a saved appointment
NPress the key shown.
Confirm.
Confirm.
Exit?
or
Select and confirm the option shown.
63
More functions/services
Step by Step
Using timed reminders
Prerequisite: You have saved a reminder Æ Page 63. The saved time
arrives.
Reminder at 1200
Send message?
The phone is ringing. The appointment time is displayed.
nPress key twice.
or
^\Lift the handset and replace it again.
If you do not answer the timed reminder, it is repeated five
times and then deleted.
Sending a message
You can send short text messages to individual stations or groups of
stations with system telephones.
Creating and sending a message
$Open the idle menu Æ Page 14.
Select and confirm the option shown.
0=Please callback?
Enter message text?
Send?
jEnter the internal station number of the recipient or group.
Select predefined text (can be changed by service personnel) and
confirm.
or
0 ... 9Enter the code directly.
The code is shown on your display with the corresponding message.
or
Select and confirm the option shown.
jText entry (up to 24 characters) Æ Page 12 .
Confirm.
Transmitted text messages are saved as callback requests
on system telephones with no display and on ISDN, pulse or
tone dialing telephones.
64
Step by Step
More functions/services
Displaying and deleting messages you have sent
Prerequisite: The recipient has not yet accepted a sent message.
$Open the idle menu Æ Page 14.
View sent message?
Message sent?
Delete?
View messages?f
Message sent?
Select and confirm the option shown.
Confirm.
The text message is displayed.
Select and confirm the option shown.
The message is deleted.
Viewing and editing incoming messages
Pay attention to the notes on Æ Page 15.
OThe LED lights up. Press the key shown.
or
Confirm.
The sender’s caller ID appears on the display.
Confirm.
The text message appears on the display.
Time/date sent?
Call sender?
Delete?
Viewing the transmission time
Confirm.
Calling the sender
Select and confirm the option shown.
Deleting messages
Select and confirm the option shown.
65
More functions/services
Step by Step
Leaving an advisory message
You can leave messages/advisory messages on your phone’s display
for internal callers that wish to contact you in your absence.
When you receive a call, the message appears on the caller’s display.
$Open the idle menu Æ Page 14.
Advisory msg. on
0=Will return at:
Enter message text?
Save?
Select and confirm the option shown.
Select predefined text (can be changed by service personnel) and
confirm.
or
0 ... 9Enter the code directly.
The code is shown on your display with the corresponding message.
Predefined messages with a colon can be completed by entering a digit.
or
Select and confirm the option shown.
jEnter message (up to 24 characters) Æ Pa ge 12.
Confirm.
Deleting advisory messages
Advisory msg. off?
66
$Open the idle menu Æ Page 14.
Select and confirm the option shown.
Step by Step
More functions/services
Using another telephone like your own for
a call
Other parties can temporarily use your phone like their own for an
outgoing call.
NPress the key shown.
PIN and Authorizationf
*508=Temporary Phone?
Change PIN?
Select and confirm the option shown.
Select and confirm the option shown
jEnter the number of the other user.
jEnter the other user’s lock code Æ Page 62.
if nec.
If the other user has not set a PIN, he or she is prompted to do so on
his or her phone.
jDial the external number.
This state is canceled as soon as the call is ended.
[1]
.
[1] ”Differing display view in a Octopus F900 environment” Æ Page 92
67
More functions/services
Step by Step
Change number (Changed phone/move/
relocate)
When configured (consult your service personnel),you can move
your number to any other phone.
Your phone to date is then assigned the old number of your new
phone; the number including phone settings (e. g. programmed
keys) are exchanged.
Prerequisite: Your old and new telephone are the first telephones at
each connection. The telephones are in idle state.
The following procedure is carried out on the new phone.
NPress the key shown.
Relocate?
Complete relocate?
Select and confirm the option shown.
jEnter own station number.
jEnter code (telephone lock) Æ Page 62.
(Not necessary if you have not set a code.)
Confirm.
If you change numbers of different system phones, programmed keys are replaced with the default assignment.
You can however connect your phone to a different port and
then carry out the procedure.
68
Step by Step
More functions/services
Resetting services and functions
(system-wide cancellation for a telephone)
A general reset procedure is available for initiated functions. The following functions are deleted, if enabled:
•Forwarding on
•Advisory msg. on
•Ringing group on
•Hunt group off
•Suppress call ID
•Call waiting tone off
•Do not disturb on
•Ringer cutoff on
•Received messages:
•View callbacks
#0=Reset services?
NPress the key shown.
Select and confirm the option shown
[1]
.
[1] ”Differing display view in a Octopus F900 environment” Æ Page 92
69
More functions/services
Step by Step
Activating functions for another
telephone
If configured (contact your service personnel), you can activate and
deactivate the following functions for other phones (associated service):
•Do not disturb,
code: *97/#97 Æ Page 5 7
•Call forwarding,
code *11, *12, *13/#1 Æ Page 26
•Lock and unlock phone,
code *66/#66 Æ Page 6 0
•Ringing group
code
•Leave an advisory message,
code *69/#69 Æ Page 6 6
•Group call,
code *85/#85 Æ Pa ge 77
•Reset services and functions,
code #0 Æ Pa ge 69
•Control relays,
code
•Night answer,
code *44/#44 Æ Page 53
•Timed reminders,
code
NPress the key shown.
81/#81 Æ Page 77
*
90/#90 Æ Page 7 5
*
46/#46 Æ Pa ge 63
*
*83=Associated serv?
70
Confirm.
jEnter the internal station number of the phone where you wish to ac-
tivate the function.
jEnter code (for example,
For any additional input, follow the instructions on your display.
97 for "Do not disturb on").
*
Step by Step
More functions/services
Using system functions from outside
DISA (direct inward system access)
If configured (contact your service personnel), you can use an external phone like an internal station to set up an outgoing external connection via the system. You can also activate or deactivate the following system functions:
•Reset services and functions, code #0 Æ Page 69
•Call forwarding, code
•Lock and unlock phone, code
•Save your PIN, code
•Send a message, code
•Leave an advisory message, code
•Ringing group, code
•Group call, code
•Caller ID suppression, code
•Camp-on tone, code
•Open door, code
•Release door opener, code
•Control relays, code
•Do not disturb, code
•Ringer cutoff, code
•Dial using speed dial, code
•Associated service, code
1/#1 Æ Pa ge 26
*
93 Æ Pa ge 62
*
*
81/#81 Æ Pa ge 77
*
85/#85 Æ Pa ge 77
*
87/#87 Æ Page 4 5
*
61 Æ Pa ge 33
*
90/#90 Æ Page 7 5
*
97/#97 Æ Page 57
*
98/#98 Æ Page 5 6
*
66/#66 Æ Page 6 0
*
68/#68 Æ Page 64
86/#86 Æ Pa ge 58
*
89/#89 Æ Pa ge 34
*
7 Æ Page 4 0
*
83 Æ Page 70
*
69/#69 Æ Page 66
*
Prerequisite: Your phone supports tone dialing (DTMF) or you can
switch your phone to tone dialing. The phone is not connected to the
system.
jEstablish a connection to the system. Enter the station number (con-
tact your service personnel).
jWait for the continuous tone (if necessary, switch phone to tone dial-
ing) and enter the internal number assigned to you and the corresponding PIN.
(Enter the code (only required if programmed in the system).
jWait for the dial tone and enter the code for example,
disturb on. If necessary, make further entries; refer also to the user
guide for dial pulse/DTMF phones.
or
jDial the external number.
97 for Do not
*
71
More functions/services
Step by Step
You can only perform one function/establish one outgoing
connection at a time.
The connection is cleared as soon as the function is successfully activated.
In the case of an external call, the connection is cleared as
soon as one of the call partners hangs up.
Using functions in ISDN via code dialing
(keypad dialing)
If authorized (contact your service personnel), you can access ISDN
functions in some regions using codes.
NPress the key shown.
*503=Keypad dialing?
Confirm.
jEnter the required trunk number (contact your service personnel).
jEntering a code for required ISDN function (contact your service per-
sonnel).
Contact your network provider to find out which ISDN functions can be code-operated in your country.
Deutsche Telekom AG shall not be liable for damages/costs
which may be incurred by fraudulent activities or remote operation (such as toll fraud).
72
Step by Step
More functions/services
Controlling connected computers/
programs/telephone data service
If this function has been configured (contact your service personnel),
you can control connected computers or programs running on them,
such as hotel services or information systems, from your telephone.
Prerequisite: You have set up a connection.
NPress the key shown.
*42=Tel. data service?
Entry complete?
Confirm.
For entering data, you are guided by the connected computer. However, depending on configuration (contact your service personnel),
you must activate your entries in one of the following ways:
Inputs in en-bloc mode:
0 ... 9Enter data.
(Complete entry.
or
Confirm.
orInputs in online mode:
The connected computer processes your entries directly.
(Enter the code.
0 ... 9Enter data.
73
More functions/services
Step by Step
)494Enter the code.
+- 0 ... 9 eUse the relevant keys to communicate with the application.
Communicating with PC applications over
a CSTA interface
If configured (contact your service personnel), you can use your
phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send information to
the application and receive information from the application,
for example, via your phone display.
jEnter the three-digit ID for the application you wish to control.
Ending communication with the application
Select and confirm the relevant CSTA message.
or
^\Lift the handset and replace it again.
74
Step by Step
More functions/services
Controlling relays
If this function has been configured (contact your service personnel),
you can use up to four relays to enable/disable different devices
(such as a door opener).
Depending on how you program the relays, you can activate and deactivate them manually them or configure them to activate and deactivate automatically (after timeout).
Special features must be taken into consideration if your telephone operates with IP-Netpackage (system networking via
PC network) Æ Page 86!
*90=Control Relay On?
#90=Control Relay Off?
Select and confirm the option shown,
or
select and confirm the option shown.
1 ... 4Enter the relay.
Sensors (Octopus F100/200/400 only)
If configured (contact your service personnel), sensors are able to
recognize signals, call your phone, and display an appropriate message on the screen.
75
More functions/services
Step by Step
Paging persons
If radio paging equipment (PSE) is connected to your system (contact
your service personnel), you can locate people via their pocket receivers.
Pocket receivers signal a call request to the person you want to page.
This person can then answer the page at the nearest phone.
Paging persons
To ensure that you can be found, you must have enabled a ringing
group Æ Page 79, call forwarding Æ Page 26 or call forwarding-no
answer (service technician) to the internal station number of your
PSE.
A call request is signaled automatically.
Answering the page from the nearest telephone
^Lift the handset.
)59Enter the code.
jEnter own station number.
76
Step by Step
Using team functions
Using team functions
If configured (consult your service personnel), your telephone is part
of a team. The team consists of internal phones that are able to use
certain functions.
Activating/deactivating a group call
Special features must be taken into consideration if your telephone operates with IP-Netpackage (system networking via
PC network) Æ Page 82!
If configured (consult your service personnel), you belong to one or
more groups of stations, which can be reached via hunt group or
group call station numbers.
Incoming calls are signaled one after the other (= hunt group) or simultaneously (= group call) on all phones in the group, until a group
member answers the call.
Leave group?
Join group?
Leave group?
Join group?
Each station in the group can still be reached via their personal station number.
You can activate and deactivate the audible signal for a hunt group,
group call or individual trunks in a group.
You are part of a hunt group or call group
$Open the idle menu Æ Page 14.
Select and confirm the option shown
[1]
,
or
select and confirm the option shown.
You belong to multiple groups
$Open the idle menu Æ Page 14.
Select and confirm the option shown
[1]
,
or
Select and confirm the option shown,
301 X Group name
If an "X" appears between group/trunk number (such as 301) and
group name, the audible tone is active for this group or trunk.
[1] ”Differing display view in a Octopus F900 environment” Æ Page 92
77
Using team functions
Step by Step
or
301 Group name
Next?
Leave group?
Join group?
#=Out of hunt group?
*=In hunt group?
No "X" means that the audible tone is deactivated.
Confirm. The next group/trunk number is displayed with a group
name.
or
[1]
Select and confirm the option shown
.
The audible tone for the group/trunk displayed is deactivated.
or
Select and confirm the option shown
[1]
.
The audible tone for the group/trunk displayed is activated.
or
Select and confirm the option shown.
The audible tone for all groups and trunks is deactivated.
or
Select and confirm the option shown.
The audible tone for all groups and trunks is activated.
If you have activated the audible tone for another group/
trunk or deactivated the audible tone for all groups/trunks
you belong to, you will hear a special dial tone when you lift
the handset.
78
[1] ”Differing display view in a Octopus F900 environment” Æ Page 92
Step by Step
Using team functions
Accepting a call for another member of
your team
You can use your own telephone to accept calls for other telephones
in your team, even while engaged in an ongoing call. To do this, contact your service personnel to find out if a pickup group has been
configured.
Prerequisite: Your telephone rings briefly. "Call for:" appears on the
upper display line with the station number or name of the originator;
the station number or name of the caller appears on the lower line.
Pickup - group?
*81=Ringing group on?
Confirm.
Ringing group
You can have calls for your telephone signaled audibly at up to five
other internal phones. The phone that answers the call first receives
the call.
Special features must be taken into consideration if your telephone operates with IP-Netpackage (system networking via
PC network) Æ Page 85!
Saving, displaying, and deleting telephones for the ringing
group
NPress the key shown.
Select and confirm the option shown.
Follow the display prompts (enter the internal station number).
If your phone belongs to a ringing group, your display will
show the station number or the name of the originator on the
upper line and that of the caller on the lower line.
Ringing group off?
Removing all telephones in a call ringing group
Select and confirm the option shown.
79
Using team functions
Step by Step
Uniform Call Distribution (UCD)
If configured (consult your service personnel), you may belong to a
group of stations (agents), to which calls are distributed.
An incoming call is always assigned to the agent idle the longest.
Logging on and off at the beginning and end of your shift
NPress the key shown.
UCD?
*401=Log on?
#401=Log off?
UCD?f
#402=Not available?
*402=Available?
Select and confirm the option shown.
Confirm,
or
select and confirm the option shown.
jTo log on, enter your identification number ("Agent:"). Contact your
service personnel to find out what it is.
Logging on and off during your shift
NPress the key shown.
Select and confirm the option shown.
Confirm.
or
select and confirm the option shown.
80
Step by Step
Using team functions
Requesting and activating a work time
You can request/activate work time to ensure you have enough time
to wrap up the last call. Your phone is excluded from call distribution
for a set period or until you log back on.
NPress the key shown.
UCD?
*403=Work on?
#403=Work off?
UCD?
*404=UCD night on?
#404=UCD night off?
Select and confirm the option shown.
Confirm.
or
select and confirm the option shown.
Turning the night service on and off for UCD
NPress the key shown.
Select and confirm the option shown.
Confirm.
or
select and confirm the option shown.
Display the number of waiting calls
NPress the key shown.
UCD?
*405=Calls in queue?
Select and confirm the option shown.
Confirm.
81
Special functions in the LAN
Step by Step
Special functions in the LAN
If your telephone is operating in a IP-Netpackage environment, multiple Octopus F100/200/400/650 systems are interconnected via a
LAN (Local Area Network, e. g. proprietary PC network). You are conducting a call via the LAN (PC network).
In this instance, you must note certain particularities for some functions. These are described in this section.
Leaving hunt group/group call
Prerequisite: You are part of a hunt group/group call Æ Page 77 in
another Octopus F100/200/400/650:
$Open the idle menu Æ Page 14.
DISA intern?
Leave group?
Join group?
Select and confirm the option shown.
jEnter the (DISA) call number of the other Octopus F100/200/400/
650.
i or (Confirm your entry.
jEnter the (DISA) station number of your phone.
i or (Confirm your entry.
Select and confirm the option shown,
or
select and confirm the option shown.
You belong to multiple groups associated with another
Octopus F200/400/650
jEnter group number for "directed joining/leaving".
82
Step by Step
Special functions in the LAN
Setting up "follow me" call forwarding
You can activate/deactivate call forwarding IP-Netpackage for your
phone from other phones in the Æ Page 26 environment.
$Open the idle menu Æ Page 14.
DISA intern?
Forwarding on?
1=all calls?
2=external calls only?
3=internal calls only?
Select and confirm the option shown.
j(DISA) station number of the Octopus F100/200/400/650.
i or (Confirm your entry.
jEnter the (DISA) station number of your phone.
i or (Confirm your entry.
Activating
$Open the idle menu Æ Page 14.
Select and confirm the option shown.
Confirm,
or
select and confirm the option shown,
or
select and confirm the option shown.
Save?
Forwarding off?
jEnter the destination phone number.
Confirm.
Deactivating
$Open the idle menu Æ Page 14.
Select and confirm the option shown.
83
Special functions in the LAN
Step by Step
Using night answer
If authorized (contact your service personnel), you can define telephones in other Octopus F100/200/400/650 communications platforms as the night answer Æ Page 53.
$Open the idle menu Æ Page 14.
DISA intern?
Night answer on?
Save?
Night answer off?
Select and confirm the option shown.
jEnter the (DISA) call number of the other Octopus F100/200/400/
650.
i or (Confirm your entry.
jEnter the (DISA) station number of your phone.
i or (Confirm your entry.
Activating
$Open the idle menu Æ Page 14.
Select and confirm the option shown.
jEnter the destination number (= temporary night answer service).
Confirm.
Deactivating
$Open the idle menu Æ Page 14.
Select and confirm the option shown.
84
Step by Step
Special functions in the LAN
Ringing group
You can have calls for your telephone signaled audibly at external
telephones or at telephones in other Octopus F100/200/400/650
communications platforms Æ Page 79.
Saving, displaying, and deleting telephones for the ringing
group
NPress the key shown.
*81=Ringing group on?
Add to ringing group?
Add another station?
Display/remove?
#=Entry complete?
Save?
Exit?
Select and confirm the option shown.
Select and confirm the option shown,
or
select and confirm the option shown,
or
select and confirm, then follow the operating instructions.
jEnter the station number.
Confirm.
Confirm.
Select and confirm the option shown.
Removing all telephones in a call ringing group
$Open the idle menu Æ Page 14.
Ringing group off?
Select and confirm the option shown.
85
Special functions in the LAN
Step by Step
Controlling relays
If this feature is configured (contact your service personnel), you can
also control relays Æ Page 75 in other Octopus F100/200/400/650
communications platforms.
$Open the idle menu Æ Page 14.
DISA intern?
*90=Control Relay On?
#90=Control Relay Off?
Select and confirm the option shown.
jEnter the (DISA) station number of the Octopus F100/200/400/650,
where you wish to control the relay.
i or (Confirm your entry.
jEnter the (DISA) station number of the phone you wish to use to con-
trol the relay.
i or (Confirm your entry.
Confirm,
or
select and confirm the option shown.
1 ... 4Enter the relay.
86
Step by Step
Special functions in the LAN
Opening a door
If this feature is configured (contact your service personnel), you can
also activate the door opener Æ Page 33 in other Octopus F100/
200/400/650 communications platforms.
$Open the idle menu Æ Page 14.
DISA intern?
Open door?
Select and confirm the option shown.
jEnter the (DISA) station number of the Octopus F100/200/400/650
where you wish to control the door opener.
i or (Confirm your entry.
jEnter the (DISA) station number of the phone you wish to use to con-
trol the door opener.
i or (Confirm your entry.
Select and confirm the option shown.
jZDial the entrance telephone number.
87
Individual phone configuration
Step by Step
Individual phone configuration
Adjusting display settings
Adjusting the display to a comfortable reading
angle
You can swivel the display unit. Adjust the display unit so that you can
clearly read the screen.
Setting contrast
The display has four contrast levels that you can set according to your
light conditions.
Display contrast?
+ or -Press one of the keys shown in idle mode.
Select and confirm the option shown.
+ or -Change the display contrast. Press the key repeatedly until the de-
sired level is obtained.
iSave.
88
Step by Step
Individual phone configuration
Adjusting audio settings
Optimize the audio settings on your Octophon F620 for your environment and according to your personal requirements.
Adjusting the receiving volume during a call
You are conducting a call.
+ or -Raise or lower the volume. Keep pressing the key until the desired vol-
ume is set.
iSave.
Adjusting the ring volume
Ring volume?
Ring tone?
+ or -Press one of the keys shown in idle mode Æ Page 14.
Confirm.
+ or -Raise or lower the volume. Keep pressing the key until the desired vol-
ume is set.
iSave.
Adjusting the ring tone
+ or -Press one of the keys shown in idle mode Æ Page 14.
Select and confirm the option shown.
+ or -To adjust the ring tone: Keep pressing the keys until the desired tone
is set.
iSave.
89
Individual phone configuration
Step by Step
+ or -Press one of the keys shown in idle mode Æ Page 14.
Adjusting the speakerphone to the room
acoustics
"Quiet room", "Normal room" and "Noisy room".
Speakerphone mode?
More features?f
*48= Select language?
15=Spanish?
Select and confirm the option shown.
+ or -To set the room type: Keep pressing these keys until the setting you
want appears on the screen.
iSave.
Activating/deactivating the ringer
)Hold down the key shown.
Language for system functions
NPress the key shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select the language you wish to use (such as "Spanish") and press
the "OK" dialog key to confirm.
90
Step by Step
Testing the phone
Testing the phone
Phone functions, testing
You can test your phone’s functionality.
Prerequisite: The phone is in idle mode.
NPress the key shown.
More features?f
*940=Phone test?
Select and confirm the option shown.
Select and confirm the option shown.
If everything is functioning correctly:
•all LEDs on the phone flash (only the menu key LED is continuously lit)
•your station number is displayed
•the ring tone is audible
91
Differing display view in a Octopus F900 environment
Step by Step
Differing display view
in a Octopus F900 environment
Depending on the system configuration, some functions may not always be offered in the display as described in this document.
In addition, display texts may differ from those described in this document according to the system configuration.
The following table provides an overview:
Apply to service personnel for authorization for relevant function.
Possible causes:
Dialed a non-existent station number. Called phone is unplugged.
Possible reactions:
Enter correct station number. Call this station again later.
Possible cause:
Dialed your own station number.
Possible reactions:
Enter correct station number.
Contact partner in the case of problems
Contact your service personnel if a fault persists for more than five
minutes, for example.
93
Fixing problems
Step by Step
Tro ub les ho oti ng
Pressed key does not respond:
Check if the key is stuck.
Telephone does not ring:
Check whether the "Do not disturb" function is activated on your telephone (Æ Page 57). If so, deactivate it.
You cannot dial an external number:
Check whether your telephone is locked.
If the phone is locked, enter your PIN to unlock it Æ Page 60.
To correct any other problems:
First contact the relevant service personnel. If the service personnel
are unable to correct the problem, they must contact Customer Service.
Caring for your telephone
•Never allow the telephone to come into contact with coloring,
oily or aggressive agents.
•Always use a damp or antistatic cloth to clean the telephone.
Never use a dry cloth.
•If the telephone is very dirty, clean it with a diluted neutral cleaner
containing surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water
only).
•Never use aggressive or alcohol-based cleansers on plastic
parts. The use of scouring agents is also forbidden.
Work time........................................................ 81
98
Overview of functions and codes (in alphabetical order)
Overview of functions and codes
(in alphabetical order)
The following table lists all available functions, as shown on the display. If configured (contact your service personnel), functions can be activated interactively (select and confirm) via the Program/Service menu (select and
confirm or enter a code).
Functions
(=display)
Account code
Advisory msg. on
Advisory msg. off
Associated dial
Associated serv.
Call waiting
Waiting tone off
Waiting tone on
Call wait.term.on
Call wait.trm.off
Callback
View callbacks/Delete
... Interactively... Via the Program/Service menu
NÆ Pa ge 17
$%$%
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
Code
60
*
69
*
#69
67
*
83
*
55
*
87
*
#87
490
*
#490
58
*
#58
Caller list
Save number
Conference
Start conference
Add party
End conference
View conf parties
Remove party
Drop last conf. party
Consultation
Return to held call
Quit and return
Transfer/Accept call
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
#82
*
*
#3
491
*
*
*
82
3
0
0
99
Overview of functions and codes (in alphabetical order)
Functions
(=display)
Control Relay On
Control Relay Off
Data I/O Service
Directory
1=internal
2=LDAP
DISA
DISA intern
Discreet Call
DND on
DND off
Door opener on
Door opener off
... Interactively... Via the Program/Service menu
NÆ Page 1 7
$%$%
;
;
;
;
;;
;
;
;
;
;
;
Code
*
#90
494
*
*
*
*
945
*
*
#97
*
#89
90
54
54
47
97
89
DTMF dialing
En-bloc dialing
Dial
Forwarding on
1=all calls
2=external calls only
3=internal calls only
Forwarding off
CFNR on
CFNR off
Tru nk FWD on
Tru nk FWD of f
HF answerback on
HF answerback off
Hotline
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
;
53
*
1
*
11
*
12
*
13
*
#1
495
*
#495
64
*
#64
96
*
#96
Join group
Leave group
In hunt group
Out of hunt group
100
;
;
;
;
;
;
;
;
85
*
#85
*85*
#85#
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