Octopus F270 IT, F200, F650, F100, F400 Operating Instructions Manual
...
Octopus F270 IT
Octopus F100/200/400/650
Octopus F IP-Netpackage
Octopus F470 UC
Octophon F615 HFA
Operating Instructions
================!"§==
Important information
Important information
Never open the telephone or a key module. Should you encounter any problems, contact the
responsible service personnel.
Use only original accessories. The use of other accessories may be hazardous and will render
the warranty, extended manufacturer’s liability and the CE marking invalid.
Trademarks
The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
All electrical and electronic products should be disposed of separately from the municipal
waste stream via designated collection facilities appointed by the government or the local authorities.
Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used
electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your city
office, waste disposal service, the shop where you purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment which is installed and sold in
the countries of the European Union and is covered by the directive 2002/96/EC. Countries
outside the European Union may impose other regulations regarding the disposal of electrical
and electronic equipment.
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Important information
Location of the telephone
• The telephone should be operated in a controlled environment with an ambient temperature between 5°C
and 40°C.
• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear.
The optimum speakerphone distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the
electronic components and the plastic casing.
• Do not operate the telephone in damp environments, such as bathrooms.
Software update
During a software update, the phone must not be disconnected from the power supply unit, the LAN line
or the phone line.
An update action is indicated by messages on the display and/or by flashing LEDs.
Documentation
These operating instructions can be found on CD-ROM (ask the service personnel) in HTML and PDF format.
To view or print the operating manual in PDF format, you need a computer on which the free Adobe Acrobat
Reader program is installed.
To view the operating manual in HTML format, you need a computer with a Web browser, for example, Microsoft
Internet Explorer.
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Contents
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Multi-line telephone, executive/secretary functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Getting to know your Octophon phone . . . . . . . . . . . . 13
The user interface of your Octophon F615 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
key module for Octophon F615 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Mailbox key and Menu key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Programmable function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Idle mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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Contents
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Answering a call via the loudspeaker (speakerphone mode). . . . . . . . . . . . . . . . . . . . . . 25
Switching to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Switching to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Open listening in the room during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Dialing with DDS keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Rejecting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using variable call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Call forwarding in the event of telephone failure (CFSS). . . . . . . . . . . . . . . . . . . . . . . . . . 34
Call forwarding in the carrier network and
forwarding multiple subscriber numbers (MSN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Storing a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Accepting a callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Viewing and deleting a stored callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
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Contents
Enhanced phone functions. . . . . . . . . . . . . . . . . . . . . . 38
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Accepting a specific call for your colleague . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Answering calls from the entrance telephone and opening the door . . . . . . . . . . . . . . 40
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
En-bloc sending/correcting numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Using the caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Dialing a number from the internal directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the LDAP directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Making calls using system speed-dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Dialing with speed-dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Talking to your colleague with a speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Talking to your colleague with discreet calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Automatic connection setup (hotline). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Reserving a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Assigning a station number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Associated dialing/dialing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Preventing and allowing call waiting (automatic camp-on) . . . . . . . . . . . . . . . . . . . . . . . 52
Turning the call waiting tone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Holding external calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Conducting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Activating tone dialing/DTMF suffix-dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Recording a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . . . 58
Sending a trunk flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
If you cannot reach a destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Busy override – joining a call in progress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Programming the function keys . . . . . . . . . . . . . . . . . . 61
Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Overview of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Programming a procedure key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Deleting function key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
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Contents
Displaying and assigning call charges . . . . . . . . . . . . 66
Displaying call charges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Displaying call charges for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Voice encryption
(only for Octopus F270 IT/F100/F200/F400/F650/IP-Netpackage) . . . . . . . . . . . . . . . . . . 69
Displaying status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Notes on voice encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Turning ringer cutoff on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Activating/deactivating "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Caller ID suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Monitoring a room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Trace call: identifying anonymous callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Locking another telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Saving your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
More functions/services. . . . . . . . . . . . . . . . . . . . . . . . 76
Appointments function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Sending a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Creating and sending a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Viewing and editing incoming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Leaving an advisory message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Displaying the number of waiting calls/overload display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using another telephone like your own for a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using a mobile phone number at a random phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Logging on to the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Moving the connection to the next telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Logging off the "guest telephone" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Fax details and message on answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Resetting services and functions (system-wide cancellation for a telephone) . . . . . . . . . . 83
Activating functions for another telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Using system functions from outside DISA (direct inward system access) . . . . . . . . . . . . . 85
Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Controlling connected computers/programs/telephone data service . . . . . . . . . . . . . . . . . 87
Communicating with PC applications over a CSTA interface. . . . . . . . . . . . . . . . . . . . . . . . . 88
Controlling relays (only for Octopus F100/200/400/650) . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Sensors (Octopus F100/200/400 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Radio paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
7
Contents
Making calls in the team/executive/
secretary configuration. . . . . . . . . . . . . . . . . . . . . . . . . 91
Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Answering calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Dialing with trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . . . . . 93
Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
MULAP conference release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Accepting a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Using team functions. . . . . . . . . . . . . . . . . . . . . . . . . . 100
Activating/deactivating a group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Accepting a call for another member of your team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Special functions in the LAN . . . . . . . . . . . . . . . . . . . 105
Leaving hunt group/group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Setting up "follow me" call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Controlling relays (only for Octopus F100/200/400/650) . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Individual phone configuration . . . . . . . . . . . . . . . . . 111
Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Adjusting the receiving volume during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Adjusting the ring tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Adjusting the attention ring volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Adjusting the speakerphone to the room acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Turn ringtone on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
8
Contents
Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Phone functions, testing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Checking the key assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Differing display view
in a Octopus F900 environment. . . . . . . . . . . . . . . . . 115
Fixing problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Responding to error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Contact partner in the case of problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Labeling keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Overview of functions and codes. . . . . . . . . . . . . . . . 124
9
General information
General information
About this manual
This document contains general descriptions of the technical options, which may not always
be available in individual cases. The respective features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be due to one of the
following reasons:
• The function is not configured for you or your telephone. Please contact your system
• Your communications platform does not feature this function. Please contact your sales
This user guide is intended to help you familiarize yourself with Octophon F615 and all of its
functions. It contains important information on the safe and proper operation of your
Octophon F615 phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.
These instructions should be read and followed by every person installing, operating or programming an Octophon F615 phone.
support representative.
partner for information on how to upgrade.
For your own protection, please read the section dealing with safety in detail. Follow
the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.
This user guide is designed to be simple and easy to understand, providing clear step-bystep instructions for operating your Octophon F615 phone.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.
Service
The service personnel department can only help you if you experience problems or
defects with the phone.
Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact your network provider.
If you experience problems or defects with the phone, please dial the service number for
your country.
10
General information
Intended use
The Octophon F615 phone is a desktop or wall-mounted unit designed for voice transmission and for connection to a LAN. Any other use is regarded as unauthorized.
Telephone type
The phone name data can be found on the name plate on the base of the device; The exact
product name and serial number are specified here.
Specific details concerning your communications platform can be obtained from your service technician.
Please have this information ready when you contact our service department regarding
faults or problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the microphone (front right)
should be kept clear. The optimum speakerphone distance is 50 cm.
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display to ensure you have a frontal view of the display while
eliminating light reflexes.
– Adjust the contrast as required Æ Page 111.
Voice encryption
On Octopus F100/200/400/650/IP-Netpackage (R 4 and later) and Octopus F470 UC your
Octophon F615 supports voice encr yption from software release 2 (V1 R2.xxxx). This allows
you to use your Octophon F615 to per form tap-proof calls. Voice transmission is encrypted
and is decrypted at the other call party’s phone and vice versa.
If "Secure Mode" is enabled on your phone, and a connection is established to a phone that
does not support voice encryption, the call is not encrypted and thus unsecured.
Your service personnel can define at the communication system whether you are notified of
unencrypted calls and how Æ Page 70.
11
General information
Multi-line telephone, executive/secretary functions
Your Octophon F615 is a "multi-line telephone". This means that your service personnel can
configure multiple lines on your phone, which is not the case with single-line phones. Each
line is assigned an individual phone number which you can use to make and receive calls.
The programmable sensor keys function as line keys on multi-line phones Æ Pa ge 9 1.
When using a multi-line phone to make and receive calls, certain particulars must be taken
into account Æ Page 93 f f.
The executive-secretary configuration is a special case. This is a multi-line telephone with
special features (e.g. "Ring Transfer" and "Accept call"), configured especially for executive/
secretary use Æ Page 91 f f.
Team functions
To increase the efficiency of telephony, your service personnel can configure various Team
functions such as pickup groups, hunt groups, and call distribution groups.
12
Getting to know your Octophon phone
Getting to know your Octophon phone
The following sections describe the most frequently used operating elements and the displays on your Octophon F615 phone.
The user interface of your Octophon F615
1
2
3
5
6
1 You can make and receive calls as normal using the handset.
2The display permits intuitive operation of the phone Æ Page 20.
3 Audio keys are also available, allowing you to optimally configure the audio features on
your telephone Æ Pa ge 1 7.
4
O mailbox key and N menu key.
5The keypad is provided for input of phone numbers/codes.
6 You operate the telephone Æ Page 17 with the navigation keys.
7The programmable keys can be assigned with functions (e. g. Disconnect ) Æ Pa ge 6 1.
4
7
13
Getting to know your Octophon phone
Ports on the underside of the phone
Power supp ly uni t
(if required)
Loca l
cable type
Key module
Properties of your Octophon F615
Display type LCD, 24 x 2 characters
Full-duplex speakerphone function
Wall mounting
PC
Network
Handset
;
;
14
Getting to know your Octophon phone
Using network ports more efficiently
Octophon F615 has an integrated 10/100 mbps Ethernet switch. This means that you can
connect a PC to the LAN directly via the phone.
Octophon F615Network switch PC
Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.
15
Getting to know your Octophon phone
key module for Octophon F615
The key module is a key module attached to the side of the phone that provides an additional
18 illuminated, programmable sensor keys.
Like keys on the phone, these keys can be programmed and used according to your needs
Æ Page 18.
You can only attach one key module to your Octophon F615.
16
Keys
Audio keys
Key Function when key is pressed
Reduce volume and set contrast brighter Æ Page 111.
-
Turn loudspeaker on/off (with red LED key) Æ Page 26.
n
Increase volume and set contrast darker Æ Page 111.
+
Mailbox key and Menu key
Key Function when key is pressed
Open mailbox (with red LED key) Æ Pa ge 2 1.
O
Open Program/Service menu (with red LED key) Æ Page 23.
N
Getting to know your Octophon phone
Navigation keys
These are used to manage most of your phone’s functions and display.
Key Function when key is pressed
Open the idle menu Æ Page 20 or browse back in the menu.
<
Perform action.
=
Open the idle menu Æ Page 20 or browse forward in the menu.
:
17
Getting to know your Octophon phone
Programmable function keys
Your Octophon F615 has eight illuminated keys to which you can assign functions or numbers.
Increase the number of programmable function keys by connecting a key module
Æ Pag e 1 6.
Peter Fox
Destinations?
Depending on how they are programmed, you can use the keys as:
•Function key Æ Pa ge 6 1
• Repdial/Direct station selection key Æ Page 65
Each key can be programmed with one function.
The configuration of direct station selection keys must b e activated by your s ervic e
personnel.
Direct station selection keys can be assigned an internal number from the
Octopus F900 network.
Press the key briefly to activate the programmed function or dial the stored number.
Hold the key to open the key programming menu Æ Pag e 61 .
Your Octophon is delivered with label strips. Write functions or names in the white fields on
the label strips.
The status of a function is shown by the LED on the corresponding function key.
Meaning of LED displays on function keys
LED Meaning of function key
Off The function is deactivated.
S
[1]
Flashing
T
On The function is activated.
R
[1] In this manual, flashing keys are identified by this icon, regardless of the flashing interval. The flashing interval
represents different statuses, which are described in detail in the corresponding sections of the manual.
The programmable sensor keys on multi-line phones function as trunk keys
Æ Page 92.
18
The function is in use.
Getting to know your Octophon phone
Keypad
In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this,
press the numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad twice.
To enter a digit in an alphanumerical input field, hold down the relevant key.
Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name, e.g. 0700 PATTERN = 0700 - 7288376).
19
Getting to know your Octophon phone
Display
Your Octophon F615 comes with a black-and-white LCD display. Adjust the contrast to suit
your needs Æ Page 111.
Idle mode
Your phone is in idle mode when there are no calls taking place or settings being made.
Example:
Time
13:15 MON 02.03.07
Date
220870 f
Open the idle menu
Own phone number
Idle menu
When in idle mode, press a key on the 3-way navigator Æ Page 17 to display the idle menu.
You can call up various functions here. The idle menu includes selected functions from the
Program/Service menu Æ Pag e 2 3.
It may contain the following entries:
• Caller list
•Forwarding on
• Lock phone
•DND on
•Advisory msg. on
•Ringer cutoff on
•Send message
• View sent message
• View callbacks
•Directory
•HF answerback on
• Suppress call ID
• Waiting tone off
•DISA intern
[1]
[2]
[3]
[1] Must be activated by service personnel.
[2] Only appears when there are messages that the recipient has not yet viewed
[3] Only appears if callback requests are saved
20
Getting to know your Octophon phone
Mailbox
Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as IVM, are displayed in this application in addition to messages received.
Messages
You can send short text messages to individual internal stations or groups.
In idle mode (Æ Page 20) the following signals alert you to the presence of new messages:
• O key LED lights up
• Displays "Messages received".
Press the mailbox key
Example:
Msg. from: Coco, Chanel
Message sent? f
O.
Caller ID
Func tion menu
Display message
For a description of how to edit the entries Æ Pa ge 7 8.
Voicemail
If your telephone is connected to a voicemail system (such as Entry Voice Mail), the Mailbox
key will also light up to alert you to any messages that have arrived.
An appropriate message also appears on the display (for instance, in Entry Voice Mail: "<x>
new messages").
To play back your voicemail, follow the instructions on the display.
21
Getting to know your Octophon phone
Caller list
If you are unable to accept an external or internal call, the call attempt is stored in the caller
list.
Answered calls can also be saved (contact your service personnel).
Your telephone stores up to ten calls in chronological order. Each call is assigned a time
stamp. The most recent entry not yet answered in the list is displayed first. Multiple calls from
the same caller do not automatically generate new entries in the caller list. Instead, only the
most recent time stamp for this caller is updated and its number incremented.
The caller list is automatically displayed Æ Page 20 in the idle menu Æ Page 43.
Callers with suppressed numbers cannot be saved in the call log.
Information is displayed regarding the caller and the time at which the call was placed.
Example:
10168 PETER
Busy 21.02. 16:25 f
Caller ID
Function menu
Time
Date
Telephone status during a call
attempt
For a description of how to edit the call logs Æ Page 43.
22
Getting to know your Octophon phone
Program/Service menu
Use the N menu key to reach the Program/Service menu for your communication sys-
tem.
The menu key LED remains red as long as you are in this menu.
Example:
Menu title
Program/Service:
*7=Use speed dialing? f
Further entries are available
Menu option
A double arrow next to an entry indicates the availability of additional options for this entry.
The menu structure comprises several levels. The first line in this structure shows the menu
currently selected while the second line shows an option from this menu.
Control and monitoring function
A control or monitoring function can be activated on your phone for service purposes by remote maintenance.
Control function
Service personnel have the option to activate and deactivate features of the phone via remote maintenance. During maintenance the handset, microphone, loudspeaker and headset are deactivated. You are additionally informed on the display that the control function is
active.
Monitoring function
In order to detect malfunctioning of a phone for example, the service personnel install a monitoring function. You can use your phone as normal during monitoring. However you will first
be informed about the operation with a message on the display and prompted to allow monitoring.
If service personnel have activated a function on your phone, which continuously transmits
operating data to a server, you will see the flashing icon in the upper display line.
23
Basic functions
Step by Step
Basic functions
Please read the introductory chapter "Getting to know your
Octophon phone" Æ Pag e 1 3 carefully before performing
any of the steps described here on your phone.
Answering a call
Special default ring signaling is set for your telephone:
• When you receive an internal call, your telephone rings once every four seconds (single-tone sequence).
• When you receive an external call, your telephone rings twice in
rapid succession every four seconds (dual-tone sequence).
• When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds
(triple-tone sequence).
• If a call is waiting, you hear a short tone (beep) every six seconds.
Your service personnel can adjust the ring cadence for external and internal calls for you. In other words, different ring cadences can be set for different internal callers.
The number or the name of the caller appears on the display.
Answering a call via the handset
The phone rings. The caller appears on the screen.
Pay attention to the notes on voice encryption Æ Page 70.
^ Lift the handset.
+ or - Raise or lower the volume. Keep pressing the key until the desired vol-
24
ume is set.
Step by Step
Basic functions
Answering a call via the loudspeaker (speakerphone mode)
Suggestions for using speakerphone mode:
• Tell the other party that you are using speakerphone mode.
• The speakerphone works bests at a low receiving volume.
• The ideal distance between the user and the telephone set in
speakerphone mode is about 50 cm (approx. 20 inches).
The phone rings. The caller appears on the screen.
Pay attention to the notes on voice encr yption Æ Page 70.
n Press the key shown. The LED lights up.
if nec. + or - Raise or lower the volume. Keep pressing the key until the desired vol-
ume is set.
Ending a call
n Press the key shown. The LED goes out.
25
Basic functions
Step by Step
Switching to speakerphone mode
Prerequisite: You are conducting a call via the handset.
n\ Hold down the key and replace the handset. Then release the key.
if nec. + or - Set the call volume. Keep pressing the key until the desired volume is
set.
U.S. mo de
If the country setting is set to U.S. (ask the service personnel), you do
not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode.
n Press the key shown.
] Replace the handset. Proceed with your call.
if nec. + or - Set the call volume. Keep pressing the key until the desired volume is
set.
Switching to the handset
Prerequisite: You are engaged in a call in speakerphone mode.
^ and [ Lift the handset. Proceed with your call.
Open listening in the room during a call
You can let other people in the room join in on the call. Let the other
party know that you have turned on the speaker.
Prerequisite: You are conducting a call via the handset.
Activating
n Press the key shown. The LED lights up.
Deactivating
n Press the key shown. The LED goes out.
26
Step by Step
Basic functions
Making calls
Off-hook dialing
^ Lift the handset.
j Internal calls: Enter the station number.
External calls: Enter the external code and the station number.
Pay attention to the notes on voice encr yption Æ Page 70.
The called party does not answer or is busy:
\ Replace the handset.
On-hook dialing
j internal: Enter the station number.
External calls: Enter the external code and the station number.
Your system may also be programmed so that you have to
press the "internal" key before you dial an internal number.
To call an external party, you have to enter an external code
before dialing the party’s telephone number (Prime Line is
not active; contact your service personnel).
Pay attention to the notes on voice encr yption Æ Page 70.
The other party answers with speaker:
^ Lift the handset.
or On-hook dialing: Speakerphone mode.
The called party does not answer or is busy:
n Press the key shown. The LED goes out.
Dialing with DDS keys
Prerequisite: You have saved a number on a DDS key Æ Page 65.
S Press the key with a saved number.
If the number is saved on the second layer, press the shift key first.
Pay attention to the notes on voice encr yption Æ Page 70.
You can press the DDS key during a call and automatically
initiate a callback Æ Page 30.
27
Basic functions
Step by Step
Next?
Redialing a number
The last ten external telephone numbers dialed are stored automatically.
If this feature is configured (contact your service personnel),
account codes entered are also saved Æ Page 68.
You can redial them simply by pressing a key.
Displaying and dialing saved station numbers
Prerequisite: The "Redial" key is configured.
S Press the "Redial" key to dial the last number dialed.
Press the key twice to dial the next to the last number dialed.
Press the key three times to dial the third-to-the-last number dialed.
or
Keep confirming until the phone number you want appears.
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Call?
Select and confirm the option shown.
Pay attention to the notes on voice encryption Æ Page 70.
Ending a call
n Press the lit key.
or
\ Replace the handset.
Step by Step
Basic functions
Rejecting calls
You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel).
Prerequisite: The "Disconnect" key is configured. The phone rings.
The caller appears on the screen.
S Press the "Disconnect" key.
If a call cannot be rejected, your telephone will continue to ring. The
message "Currently not possible" is displayed (e.g. in the case of recalls).
Turning the microphone on and off
To prevent the other party from listening in while you consult with
someone in your office, you can temporarily switch off the handset
microphone or the handsfree microphone. You can also switch on
the handsfree microphone to answer an announcement via the telephone speaker (speaker call, Æ Page 39).
Prerequisite: A connection is set up, the microphone is a ctivated. The
"microphone" key is configured.
S Press the "microphone" key. The microphone is deactivated.
or
R Press the illuminated "microphone" key. The microphone is activated.
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Basic functions
Step by Step
Consultation?
Return to held call?
Quit and return?
Calling a second party (consultation)
You can call a second party while a call is in progress. The first party
is placed on hold.
Confirm.
j Call the second party.
Pay attention to the notes on voice encryption Æ Page 70.
Return to the first party:
Confirm,
or
select and confirm the option shown.
Switching to the held party (alternating)
To g g l e / C o n n e ct ?
Conference?
Leave conference?
Select and confirm the option shown.
Pay attention to the notes on voice encryption Æ Page 70.
Combine the calling parties into a three-party conference
Select and confirm the option shown.
If voice encryption is not activated or not available on a conference party’s phone, the entire conference is not secure. It
may be indicated that the call is not secure Æ Page 70.
Allowing call partners to continue a conference after you exit
Select and confirm the option shown.
For more information on conferences, see Æ Page 55.
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