Octopus F100, F650, Octophon F630 TDM, F200, F400 Operating Instructions Manual
Octopus F100/200/400/650
Octopus F IP-Netpackage
Octophon F630 TDM
Operating Instructions
================!"§==
Important information
Important information
For safety reasons, the telephone should only be supplied with power as follows (when an
Q
Trademarks
key module for Octophon F615 is connected):
• using the original power supply unit.
Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US).
Never open the telephone or a key module. Should you encounter any problems, contact the
responsible service personnel.
Use only original accessories. The use of other accessories may be hazardous and will render
the warranty, extended manufacturer’s liability and the CE marking invalid.
The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
All electrical and electronic products should be disposed of separately from the municipal
waste stream via designated collection facilities appointed by the government or the local authorities.
Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used
electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your city
office, waste disposal service, the shop where you purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment which is installed and sold in
the countries of the European Union and is covered by the directive 2002/96/EC. Countries
outside the European Union may impose other regulations regarding the disposal of electrical
and electronic equipment.
2
Important information
Location of the telephone
• The telephone should be operated in a controlled environment with an ambient temperature between 5C
and 40C.
• To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear.
The optimum speakerphone distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
• Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the
electronic components and the plastic casing.
• Do not operate the telephone in damp environments, such as bathrooms.
Documentation
These operating instructions can be found on CD-ROM (ask the service personnel) in HTML and PDF format.
To view or print the operating manual in PDF format, you need a computer on which the free Adobe Acrobat
Reader program is installed.
To view the operating manual in HTML format, you need a computer with a Web browser, forexample, Microsoft
Internet Explorer.
3
Contents
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Single-line telephone/multi-line telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Team functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Getting to know your Octophon phone . . . . . . . . . . . . 12
The user interface of your Octophon F630 TDM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
key module for Octophon F615 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Navigation keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Programmable function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Idle mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Call log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4
Inhaltsverzeichnis
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Answering a call via the loudspeaker (speakerphone mode). . . . . . . . . . . . . . . . . . . . . . 23
Accepting a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Switching to speakerphone mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Switching to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Open listening in a room during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Dialing with the headset connected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Dialing with DDS keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
End call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Reject calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using variable call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Call forwarding in the carrier network and
forwarding multiple subscriber numbers (MSN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Storing a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Accepting a callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Viewing and deleting a stored callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Enhanced phone functions . . . . . . . . . . . . . . . . . . . . . 36
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Accepting a specific call for your colleague. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Answering calls from the entrance telephone and opening the door. . . . . . . . . . . . . . . 38
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
En-bloc sending/correcting numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using the caller list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Dialing a number from the internal directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Using the LDAP directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Making calls using system speed-dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Dialing with speed-dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Talking to your colleague with a speaker call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Talking to your colleague with discreet calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5
Contents
Automatic connection setup (hotline). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Reserving a trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Assigning a station number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Associated dialing/dialing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
During a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Preventing and allowing call waiting (automatic camp-on) . . . . . . . . . . . . . . . . . . . . . . . 50
Turning the call waiting tone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Holding external calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Conducting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Activating tone dialing/DTMF suffix-dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Recording a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Transferring a call after a speaker call announcement in a group . . . . . . . . . . . . . . . . . 57
Send trunk flash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
If you cannot reach a destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Busy override – joining a call in progress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Programming the function keys . . . . . . . . . . . . . . . . . . 61
Configuring function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Overview of functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Programming a procedure key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configuring repdial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Deleting function key programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Displaying and assigning call charges . . . . . . . . . . . . 67
Displaying call charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Displaying call charges for another telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Privacy/security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Turning ringer cutoff on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Activating/deactivating "Do not disturb". . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Caller ID suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Silent Monitoring/Secret busy override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Monitoring a room. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Trace call: identifying anonymous callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Locking the telephone to prevent unauthorized use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Locking another telephone to prevent unauthorized use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Saving your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
6
Inhaltsverzeichnis
More functions/services. . . . . . . . . . . . . . . . . . . . . . . . 75
Appointments function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Sending a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Creating and sending a message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Viewing and editing incoming messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Leaving an advisory message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Displaying the number of waiting calls/overload display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using another telephone like your own for a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Fax details and message on answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Changing a number (after exchanging/moving/relocating a phone). . . . . . . . . . . . . . . . . . 82
Resetting services and functions (system-wide cancellation for a telephone) . . . . . . . . . . 83
Activating functions for another telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Using system functions from outside DISA (direct inward system access) . . . . . . . . . . . . . 85
Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Controlling connected computers/programs/telephone data service . . . . . . . . . . . . . . . . . 87
Communicating with PC applications over a CSTA interface. . . . . . . . . . . . . . . . . . . . . . . . . 88
Controlling relays (only for Octopus F100/200/400/650) . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Sensors (Octopus F200/F400 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Paging persons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Making calls in the team/executive/
secretary configuration . . . . . . . . . . . . . . . . . . . . . . . . 91
Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Line utilization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Line seizure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Trunk keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Answering calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Dialing with trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Placing a call on hold on a trunk key and retrieving the held call . . . . . . . . . . . . . . . . . . 93
Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
MULAP conference release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Transferring a call in progress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Accepting a call for another team member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Forwarding calls on trunks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Transferring calls directly to the executive phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
7
Contents
Using team functions. . . . . . . . . . . . . . . . . . . . . . . . . . 100
Activating/deactivating a group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Accepting a call for another member of your team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Uniform Call Distribution (UCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Special functions in the LAN . . . . . . . . . . . . . . . . . . . 105
Leaving hunt group/group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Setting up "follow me" call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Controlling relays (only for Octopus F100/200/400/650) . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Opening door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Individual phone configuration . . . . . . . . . . . . . . . . . 111
Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Adjusting the receiving volume during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Adjust ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Adjusting the attention ring volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Adjusting the speakerphone to the room acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Testing functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Checking the key assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Differing display view
in a Octopus F900 environment . . . . . . . . . . . . . . . . . 114
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Responding to error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Labeling keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
8
General information
General information
About this manual
This document contains general descriptions of the technical options, which may not always
be available in individual cases. The respective features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be due to one of the
following reasons:
• The function is not configured for you or your telephone. Please contact your system
support representative.
• Your communications platform does not feature this function. Please contact your
Telekom sales partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with Octophon and all of its functions. It contains important information on the safe and proper operation of your Octophon
phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.
These instructions should be read and followed by every person installing, operating or programming an Octophon phone.
For your own protection, please read the section dealing with safety in detail. Follow
the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.
This user guide is designed to be simple and easy to understand, providing clear step-bystep instructions for operating your Octophon phone.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.
Service
The Telekom service department can only help you if you experience problems or
defects with the phone.
Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact your network provider.
If you experience problems or defects with the phone, please dial the service number for
your country.
9
General information
Intended use
The Octophon phone was developed as a device for speech transmission and should be
placed on the desk or mounted on the wall. Any other use is regarded as unauthorized.
Telephone type
The identification details (exact product designation and serial number) of your telephone
can be found on the nameplate on the underside of the base unit. Specific details concerning your communications platform can be obtained from your service technician.
Please have this information ready when you contact our service department regarding
faults or problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the microphone (front right)
• Proceed as follows to optimize display legibility:
should be kept clear. The optimum speakerphone distance is 50 cm.
– Turn the phone to tilt the display to ensure you have a frontal view of the display while
eliminating light reflexes.
– Adjust the contrast as required Æ page 111.
10
General information
Single-line telephone/multi-line telephone
Your Octophon F630 TDM is a "multi-line telephone". This means that your service personnel
can configure multiple lines on your phone, which is not the case with single-line phones.
Each line is assigned an individual phone number which you can use to make and receive
calls.
The programmable sensor keys function as line keys on multi-line phones Æ page 92.
When using a multi-line phone to make and receive calls, certain particulars must be taken
into account Æ page 93 ff.
The executive-secretary configuration is a special case. This is a multi-line telephone with
special features (e.g., "Ring Transfer" and "Accept call"), configured especially for executive/
secretary use Æ page 91 ff.
Team functions
To increase the efficiency of telephony, your service personnel can configure various Team
functions such as pickup groups, hunt groups, and call distribution groups.
11
Getting to know your Octophon phone
Getting to know your Octophon phone
The following sections describe the most frequently used operating elements and the displays on your Octophon phone.
The user interface of your Octophon F630 TDM
1
2
5
3
7
8
1 You can make and receive calls as normal using the handset.
2The display permits intuitive operation of the phone Æ page 18.
3 Audio keys are also available, allowing you to optimally configure the audio features on
your telephone Æ page 14.
4 Use this funkction key to open the service menu or mailbox Æ page 14.
5 These keys are used for frequently used functions such as disconnecting, redialing and
forwarding Æ page 14.
6
4
9
6 The headset key is used e.g. to answer calls. The microphone key is used to prevent silent
monitoring of internal calls when in speakermode.
7The keypad is provided for input of phone numbers/codes.
8 You operate the telephone with the navigation keys Æ page 15.
9 You can customize your telephone by assigning phone numbers and functions to the
function keys Æ page 61.
12
Getting to know your Octophon phone
Properties of your Octophon F630 TDM
Display type LCD, 24 x 2 characters
Full-duplex speakerphone function
Wall mounting
;
;
key module for Octophon F615
The key module for Octophon F615 is a key module attached to the side of the phone that
provides an additional 18 illuminated, programmable sensor keys.
Like keys on the phone, these keys can be programmed and used according to your needs
Æ page 16.
You can only attach one key module for Octophon F615 to your Octophon F630 TDM.
13
Getting to know your Octophon phone
Keys
Function keys
Key Function when key is pressed
s
,
r
O
N
End (disconnect) call) Æ page 25.
Redial Æ page 28
Button for fixed call forwarding (with red LED key) Æ page 31.
Open mailbox (with red LED key) Æ page 19.
Open Program/Service menu (with red LED key) Æ page 21.
Audio keys
Key Function when key is pressed
o
p
Making calls using the headset Æ page 23
Activate/deactivate microphone (also for speakerphone mode) Æ page 25.
n
+
14
Set volume lower and contrast brighter Æ page 111.
Turn loudspeaker on/off (with red LED key) Æ page 25.
Set volume louder and contrast darker Æ page 111.
Getting to know your Octophon phone
Navigation keys
These are used to manage most of your phone’s functions and display.
Key Function when key is pressed
<
=
:
Open the idle menu Æ page 18 or browse back in the menu.
Perform action.
Open the idle menu Æ page 18 or browse forward in the menu.
15
Getting to know your Octophon phone
Programmable function keys
Your Octophon F630 TDM has eight illuminated keys to which you can assign functions or
numbers.
Increase the number of programmable function keys by connecting a key module
Æ page 13.
Peter Fox
Destinations?
Depending on how they are programmed, you can use the keys as:
•Function key Æ page 61
• Repdial/Direct station selection key Æ page 65
Each key can be programmed with one function.
The configuration of direct station selection keys must be activated by your service
personnel.
Direct station selection keys can be assigned an internal number from the
Octopus F900 network.
Press the key briefly to activate the programmed function or dial the stored number.
Your Octophon is delivered with label strips. Write functions or names in the white fields on
the label strips.
The status of a function is shown by the LED on the corresponding function key.
Meaning of LED displays on function keys and DSS keys
LED Meaning of function key Meaning of DSS key
S
T
R
[1] In this manual, flashing keys are identified by this icon, regardless of the flashing interval. The flashing interval
Off The function is deactivated. The line is free.
Flashing
On The function is activated. There is a call on the line.
represents different statuses, which are described in detail in the corresponding sections of the manual.
The programmable keys on multi-line phones function as trunk keys Æ page 92.
[1]
Indicates the function status. The line is busy.
16
Getting to know your Octophon phone
Keypad
In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this,
press the numerical keys repeatedly.
Example: To enter the letter "h", press the number 4 key on the keypad twice.
To enter a digit in an alphanumerical input field, hold down the relevant key.
Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name, e.g. 0700 PATTERN = 0700 - 7288376).
17
Getting to know your Octophon phone
Display
Your Octophon F630 TDM comes with a black-and-white LCD display. Adjust the contrast to
suit your needs Æ page 111.
Idle mode
If there are no calls are being made or settings are not being adjusted, your phone is in idle
mode.
Example:
Time
10:29 SU . . :
05
08.07
Date
220870 f
Open the idle menu
Own phone number
Idle menu
Press the : navigation key in the idle mode Æ page 15, the idle menu then appears. You
can call up various functions here. Entries may vary. The idle menu includes selected functions from the Program/Service menu Æ page 21.
The idle menu may contain the following entries:
• Caller list
•Forwarding on
• Lock phone
•DND on
•Advisory msg. on
•Ringer cutoff on
•Send message
• View sent message
• View callbacks
•Directory
•HF answerback on
• Suppress call ID
• Waiting tone off
•DISA intern
[1]
[2]
[3]
[1] Must be activated by service personnel.
[2] Only appears when there are messages that the recipient has not yet viewed
[3] Only appears if callback requests are saved
18
Getting to know your Octophon phone
Mailbox
Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as IVM are displayed in this application in addition to messages received.
Messages
You can send short text messages to individual internal stations or groups.
In idle mode (Æ page 18) the following signals alert you to the presence of new messages:
• O key LED lights up
• Displays "Messages received".
Press the mailbox key
Example:
O.
Caller ID
Msg. from: Coco, Chanel
Message sent? f
Function menu
Display message
For a description of how to edit the entries Æ page 78.
Voicemail
If your telephone is connected to a voicemail system (such as Entry Voice Mail), the Mailbox
key will also light up to alert you to any messages that have arrived.
An appropriate message also appears on the display (for instance, in Entry Voice Mail: "<x>
new messages").
To play back your voicemail, follow the instructions on the display.
19
Getting to know your Octophon phone
Call log
If you are unable to accept an external or internal call, the call attempt is stored in the caller
list.
Answered calls can also be saved (contact your service personnel).
Your telephone stores up to ten calls in chronological order. Each call is assigned a time
stamp. The most recent entry not yet answered in the list is displayed first. Multiple calls from
the same caller do not automatically generate new entries in the caller list. Instead, only the
most recent time stamp for this caller is updated and its number incremented.
The caller list is automatically displayed Æ page 18 in the idle menu Æ page 41.
Callers with suppressed numbers cannot be saved in the call log.
Information is displayed regarding the caller and the time at which the call was placed.
Example:
Caller ID
10168 PETER
Busy 21.02. 16:25 f
For a description of how to edit the call logs Æ page 41.
Function menu
Time
Date
Telephone status during a call
attempt
20
Getting to know your Octophon phone
Program/Service menu
Use the N menu key to reach the Program/Service menu for your communication system.
The menu key LED remains red as long as you are in this menu.
Example:
Menu title
Program/Service:
*7= Use speed dialing? l
Further entries are available
Menu option
The menu structure comprises several levels. The first line in this structure shows the menu
currently selected while the second line shows an option from this menu.
21
Basic functions
Step by Step
Basic functions
Please read the introductory chapter "Getting to know your
Octophon phone" Æ page 12 carefully before performing
any of the steps described here on your phone.
Answering a call
Special default ring signaling is set for your telephone:
• When you receive an internal call, your telephone rings once every four seconds (single-tone sequence).
• When you receive an external call, your telephone rings twice in
rapid succession every four seconds (dual-tone sequence).
• When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds
(triple-tone sequence).
• If a call is waiting, you hear a short tone (beep) every six seconds.
The number or the name of the caller appears on the display.
Answering a call via the handset
The phone rings. The caller is displayed.
^ Lift the handset.
+ or - Set the call volume.
if nec.
Your service personnel can adjust the ring cadence for external and internal calls for you. In other words, different ring cadences can be set for different internal callers.
22
Step by Step
if nec.
Basic functions
Answering a call via the loudspeaker
(speakerphone mode)
Suggestions for using speakerphone mode:
• Tell the other party that you are using speakerphone mode.
• The speakerphone works bests at a low receiving volume.
• The ideal distance between the user and the telephone set in
speakerphone mode is about 50 cm (approx. 20 inches).
The phone rings. The caller appears on the screen.
n Press the key shown. The LED lights up.
+ or - Raise or lower the volume. Keep pressing the key until the desired vol-
ume is set.
Ending a call
n Press the key shown. The LED goes out.
Accepting a call via the headset
Prerequisite: A headset is connected.
The phone rings. The o key flashes.
o Press the key shown.
+ or - Set the call volume.
if nec.
The headset port on the phone is preset for a corded device
and is automatically switched when you use a cordless headset. You must however use the "call answer" function of the
headset at least once so that the telephone can make the
corresponding setting.
23
Basic functions
Step by Step
Switching to speakerphone mode
People present in the room can participate in your call.
Prerequisite: You are conducting a call via the handset.
n\ Hold down the key and replace the handset. Then release the key
and proceed with your call.
if nec.
+ or - Set the call volume.
U.S. mode
If yo ur co mmunication system is set to US mode (contact your ser vi ce
personnel), you do not have to hold down the speaker key when replacing the handset when switching to speakerphone mode.
n Press the key shown.
] Replace the handset. Proceed with your call.
if nec.
+ or - Set the call volume.
Switching to the handset
Prerequisite: You are conducting a call in speakerphone mode.
^ Lift the handset.
n The key shown goes out.
24
Step by Step
Basic functions
Open listening in a room during a call
People present in the room can silently monitor your call. Let the other
party know that you have turned on the speaker.
Prerequisite: You are conducting a call via the handset.
Activating
n Press the key shown.
Deactivating
n Press the lit key.
Turning the microphone on and off
To prevent the other party from listening in while you consult with
someone in your office, you can temporarily switch off the handset
microphone or the handsfree microphone.
Prerequisite: You are conducting a call.
Deactivating the microphone
p Press the key shown.
Activating the microphone
p Press the lit key.
Ending a call
s Press the key shown.
or
n Press the lit key.
or
\ Replace the handset.
25
Basic functions
Step by Step
Making calls
Off-hook dialing
^ Lift the handset.
j internal: Enter the station number.
External calls: Enter the external code and the station number.
The connection is established as soon as your input is complete.
On-hook dialing
j internal: Enter the station number.
External calls: Enter the external code and the station number.
The party you are calling answers via loudspeaker.
Your system may also be programmed so that you have to
press the "internal" key before you dial an internal number.
To call an external party, you have to enter an external code
before dialing the party’s telephone number (Prime Line is
not active; contact your service personnel).
The other party answers with speaker:
^ Lift the handset.
or On-hook dialing: Speakerphone mode.
The called party does not answer or is busy:
n Press the key shown. The LED goes out.
26
Step by Step
Basic functions
Dialing with the headset connected
Prerequisite: The headset is connected.
j internal: Enter the station number.
External calls: Enter the external code and the station number.
o The headset key lights up.
The connection is established as soon as your input is complete.
Dialing with DDS keys
Prerequisite: You have saved a number on a DDS key Æ page 65.
S Press the key with a saved number.
If the number is saved on the second layer, press the shift key first.
You can press the DDS key during a call and automatically
initiate a callback Æ Seite 30.
^ Lift the handset.
or
n Press the key shown.
27
Basic functions
Step by Step
Redialing a number
The last ten external telephone numbers dialed are stored automatically.
If this feature is configured (contact your service personnel),
account codes entered are also saved Æ page 69.
You can redial them simply by pressing a key.
Displaying and dialing saved station numbers
, Press the "Redial" key to dial the last number dialed.
Press the key twice to dial the next to the last number dialed.
Press the key three times to dial the third-to-the-last number dialed.
or
Next?
Call?
Keep confirming until the phone number you want appears.
Select and confirm the option shown.
End call
n Press the lit key.
or
\ Replace the handset.
28
Step by Step
Basic functions
Reject calls
You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel).
s Press the "Disconnect" key.
If a call cannot be rejected, your telephone will continue to ring. The
message "Currently not possible" is displayed (e.g. in the case of recalls).
Turning the microphone on and off
To prevent the other party from listening in while you consult with
someone in your office, you can temporarily switch off the handset
microphone or the handsfree microphone. You can also switch on
the handsfree microphone to answer an announcement via the telephone speaker (speaker call, Æ page 46).
Prerequisite: A connection is set up, the microphone is activated.
p Press the "microphone" key. The microphone is deactivated.
or
p Press the illuminated "microphone" key. The microphone is activated.
29
Basic functions
Step by Step
Calling a second party (consultation)
You can call a second party while a call is in progress. The first party
is placed on hold.
Consultation?
Return to held call?
Quit and return?
To g g l e / C o n n e c t ?
Conference?
Leave conference?
Confirm.
j Call the second party.
Return to the first party:
Confirm
or
select and confirm the option shown.
Switching to the held party (alternating)
Select and confirm the option shown.
Combine the calling parties into a three-party conference
Select and confirm the option shown.
Allowing call partners to continue a conference after you exit
Select and confirm the option shown.
Consultation?
Transfer?
For more information on conferences, see Æ page 53.
Transferring a call
If the person you are speaking to wants to talk to another colleague
of yours, you can transfer the call that colleague.
Confirm.
j Enter the number of the party to which you want to transfer the call.
[ Announce the call, if necessary.
\ Replace the handset.
or
Select and confirm the option shown
[1] „Differing display view in a Octopus F900 environment“
Æ page 114
[1]
.
30
Loading...