Oce CS4300 User Manual
o
Océ CS4300 scanner series
User Manual Océ CS4300 scanner series
Océ User manual
Océ-Technologies B.V.
© 2008, Océ-Technologies B.V. Venlo, The Netherlands.
All rights reserved. No part of this work may be reproduced, copied, adapted, or transmitted
in any form or by any means without written permission from Océ.
Océ-Technologies B.V. makes no representation or warranties with respect to the contents
hereof and specifically disclaims any implied warranties of merchantability or fitness for
any particular purpose.
Further, Océ-Technologies B.V. reserves the right to revise this publication and to make
changes from time to time in the content hereof without obligation to notify any person
of such revision or changes.
Edition: Edition 1
Trademarks
Océ, Océ CS4300 scanner series®are registered trademarks of Océ-Technologies B.V.
Adobe®, Acrobat®, Reader®and Distiller®are registered trademarks of Adobe®Systems
Incorporated.
PostScript®3™ is a registered trademark of Adobe®Systems Incorporated.
Microsoft®, Windows®, Windows XP®, Windows Server 2003®, Windows Vista®(32)
are either registered trademarks or trademarks of Microsoft®Corporation in the United
States and / or other countries.
Products in this publication are referred to by their general trade names. In most, if not
all cases, these designations are claimed as trademarks or registered trademarks of their
respective companies.
3
Trademarks
Notes for the reader
Introduction
This manual helps you to use the Océ CS4300 scanner series. The manual contains a
description of the product and guidelines to use and operate the Océ CS4300 scanner
series. There are also tips to increase your knowledge of the product and to help you
manage the workflow.
Definition
Attention Getters
Parts of this user manual require your special attention. These parts provide important,
additional information or are about the prevention of damage to your properties.
Note, Attention and Caution
The words Note, Attention and Caution indicate important parts.
The attention getters with the corresponding icons#
IndicatesIconWord
Additional information about the correct operation of
the product or a tip.
Note
Information to prevent damage, for example to the
product, an original or a file.
Attention
Information to prevent personal injury. Caution is
found only in manuals that describe physical products.
The Caution indication has several icons that warn
against various hazards. The icons are shown in the
table part below.
Caution
4
Notes for the reader
Contents
Chapter 1
About this Manual......................................................................................................9
About this Manual............................................................................................10
Chapter 2
Installation.................................................................................................................11
Installation........................................................................................................12
Chapter 3
The Operator's Panel................................................................................................21
The operator's panel........................................................................................22
Overview of the Operators Panel and LED indicators...................................23
Power Control, Buttons and LED patterns.....................................................24
Media Control – Buttons and LED Patterns....................................................29
Chapter 4
Turning Power ON/OFF - Wake/Sleep Mode.........................................................33
Main Power ON/OFF........................................................................................34
The scanner’s Self Test Procedure.................................................................35
Scanner ready to scan.....................................................................................37
Wake and Sleep modes...................................................................................38
Automatic Power ON/OFF...............................................................................39
Automatic Power ON/OFF.........................................................................39
Timer Function - Scheduling ON/OFF Times...........................................40
Automatic Shut Down after Idle Time......................................................42
Chapter 5
Loading Originals into the Scanner........................................................................45
Loading originals.............................................................................................46
Automatic loading............................................................................................47
Manual loading.................................................................................................48
Unloading the original after scan...................................................................49
Fast-loading......................................................................................................50
Soft-handling....................................................................................................51
Setting the input size.......................................................................................52
Chapter 6
Scanning....................................................................................................................53
Software applications for scanning................................................................54
Running applications from the scanner panel...............................................55
Batch scanning.................................................................................................56
5
Contents
Chapter 7
Scanning Thick Media..............................................................................................57
Scanning Thick Media.....................................................................................58
Automatic Thick Media Adjustment...............................................................59
When Scanning in Thick Media Positions......................................................61
Chapter 8
Maintenance..............................................................................................................63
About scanner maintenance...........................................................................64
Cleaning the Scan Area...................................................................................65
Camera Alignment and Calibration................................................................69
Replacing Scanner Parts..................................................................................72
Replacing scanner parts............................................................................72
Replacing the glass-plate...........................................................................73
Replacing the White-background platen..................................................77
Replacing the Scanner Lamp-Unit............................................................81
Replacing the Dust-Filters..........................................................................84
Downloading new firmware............................................................................86
Chapter 9
Océ Scanner Agent...................................................................................................89
Introduction......................................................................................................90
Installation of Océ Scanner Agent..................................................................91
Interface of Océ Scanner Agent......................................................................92
Chapter 10
Océ Scanner Maintenance.....................................................................................101
Installation of the software............................................................................102
Océ Scanner Maintenance program.............................................................103
Chapter 11
Trouble Shooting ...................................................................................................107
Trouble Shooting General.............................................................................108
Problems Related to Scanner Installation....................................................109
Problems Related to Operation of the scanner...........................................112
Problems Related to Scanning Results........................................................117
Problems Related to Océ Copy Easy............................................................119
Technical Assistance......................................................................................120
Chapter 12
Appendix A: Important safety Instructions..........................................................121
Important safety instructions........................................................................122
Chapter 13
Appendix B: Regulations........................................................................................125
Regulations.....................................................................................................126
Chapter 14
6
Contents
Appendix.................................................................................................................129
Reader's comment sheet ..............................................................................130
Addresses of local Océ organisations .........................................................132
7
Contents
8
Contents
Chapter 1
About this Manual
o
About this Manual
Introduction
This manual explains how to operate and maintain your Océ CS4300 scanner series
scanner.
The manual assumes basic knowledge of your computer and operating system and does
not repeat material from their documentation.
This user's guide covers the following models:
■
Océ CS4336 scanner
■
Océ CS4336S scanner
■
Océ CS4342S scanner
■
Océ CS4354 scanner
Note:
The above model is ENERGY STAR® compliant.
Note:
Be sure to use the CD-ROM that came with your scanner or a newer version. Out-ofdate versions of Océ Scanner Agent software may not detect your scanner model.
Note:
Windows Compatibility - Your scanner and drivers are tested and developed to support
the most current active Microsoft Windows version OS systems. Drivers and interface
support in regard to specific Windows versions will follow the Microsoft Support Life
cycle Policy. The compatibility specifications can therefore change accordingly.
The most current OS compatibility specifications and drivers will be available on Océ's
website. See www.oce.com
Chapter 1 - About this Manual10
About this Manual
Chapter 2
Installation
o
Installation
Introduction
Follow the steps below for a quick and easy installation of your scanner and scanner
drivers
Attention:
Do not connect the scanner to the power or the PC.
Attention:
You must install your scanner's drivers and tools before you connect the scanner or install
any scanner software applications.
Caution:
The scanner is equipped with a three-wire (pin) grounding type plug. If you cannot insert
the
#
RemarksAction
Note:
: DO NOT YET CONNECT
THE SCANNER TO POWER
OR PC.
Set up the scan station.
Your scanner should be placed
either on the specially designed
stand-alone floor stand or on a
sturdy table. Make sure there is
enough space behind the scanner
to allow the media to run out.
1
Chapter 2 - Installation12
Installation
RemarksAction
Install drivers and tools on
your PC.
1.Insert the CD-ROM into your
PC. Normally the setup program
interface will start automatically.
If it does not, locate the setup.exe file on the CD and start
it manually.
2. Follow the installation wizard
to install the software.
3. Remove the CD-ROM when
installation is complete.
Note:
: You must install your
scanner's drivers and
tools before you connect
the scanner or install any
scanner software applications.
2
Shut down the PC.
Your PC must be powered off
before connection with the
scanner.
3
Disconnect the power plug.
Note:
This step is to ensure
your own personal safety
and to help protect your
device from potential
damage.
4
Chapter 2 - Installation 13
Installation
RemarksAction
Clean the scanner feeding bed.
This is the flat surface in front
of the insertion slot. Wipe thoroughly so dirt and dust are not
dragged into the scan area with
the original.
5
Chapter 2 - Installation14
Installation
RemarksAction
Wipe the glass plate6
1. Open the scan area lid - Push
down on the two lock buttons
found near the insertion slot on
each side of the lid.
2. Disengage the scanning area
lid locking mechanism.
3. Place your thumbs in the insertion slot and flip the scanning
area lid back to its open position.
4. The glass plate is now exposed
for cleaning.
5. Wipe the glass plate with a dry
cloth to remove any dust.
6. Close the scanner lid. Make
sure the locks reengage (click).
Chapter 2 - Installation 15
Installation
RemarksAction
Connect interface cable to the
scanner
The cable connector panel is behind the cover at scanner’s right
side. You have to remove the
cover to connect the cable. Insert
your thumb in the slot at the top
of the cable connector panel
cover. Push down to snap the lid
open. .
Remove the cover with both
hands
Feed the interface cable’s B-connector (square shaped) end
through the opening in the back
of the scanner until it emerges
in front of the cable-connectorpanel. Thenconnect the B-connector to the USB connection
socket on your scanner
Connect the cable and close the
cable connector panel cover
Note:
The cover must always
be closed before you
turn the scanner ON.
Note:
Your scanner product
has been tested to comply with the EMC Standards EN55022 and
FCC, Part 15. To maintain compliance, only
use the interface cables
supplied with the scanner.
7
Chapter 2 - Installation16
Installation
RemarksAction
Connect the other end of the
interface cable to the PC
USB connection: Connect the
A-connector end (flat end) to a
USB port on your computer.
8
Connect the power cable to the
scanner
Connect the scanner power cable
to the scanner‘s main power
connection socket. The main
power connection socket is at the
scanner’s backside..
9
Chapter 2 - Installation 17
Installation
RemarksAction
Connect power to the wall
outlet
Connect the other end of the
scanner power cable to the power
outlet.
10
Note:
The scanner is equipped
with a three-wire (pin)
grounding type plug. If
you cannot insert the
plug into your outlet,
contact your electrician
to replace the plug or
outlet to ensure a
grounded power connection. Do not try to defeat or ignore the purpose of the groundingtype plug.
Switch on the scanner.
Switch on the main power
switch at the back of the scanner.
11
Chapter 2 - Installation18
Installation
RemarksAction
Switch on your PC and start
Windows.
Windows will detect the new
hardware (scanner) during startup and the drivers you installed
in step 2. will be recognized.
Follow Windows' hardware installation instructions should any
appear on your screen.
12
Verify correct scanner installation:
1. Locate the scanner icon on the
Windows System Tray.
2. Left -double-click on the program icon.
3. Your scanner is installed and
detected if your scanner's name
appears at the top of the tab dialog.
4. If the scanner was not installed correctly, a message will
inform you that your scanner
could not be detected.
If this is the case turn off power
to all connected devices and repeat the installation steps.
13
Chapter 2 - Installation 19
Installation
RemarksAction
Calibrate - Run scanner maintenance program
This step will ensure that your
cameras are aligned.
1. Right click on the scanner
icon .
2. Select Launch Océ Scanner
Maintenance.
3. Follow the instructions on
your screen.
See ‘Camera Alignment and Cali-
bration’ on page 69
Note:
The best quality of a
calibration is generated
after 1 hour warming-up
of the scanner lamp.
14
Chapter 2 - Installation20
Installation
Chapter 3
The Operator's Panel
o
The operator's panel
The operator's panel consists of buttons and LED indicators.
There are buttons for power ON/OFF, paper feeding, and triggering applications (one
touch).
The LED indicators function is to display scanner status in relation to its basic operations
such as self-testing and media readiness.
Operation of the buttons and interpretation of the LED indicator light patterns are described in the next user guide sections:
■
Power ON/OFF,
■
Loading the scanner,
■
Scanning thick media.
Chapter 3 - The Operator's Panel22
The operator's panel
Overview of the Operators Panel and LED indicators
Introduction
The panel consists of operation buttons and LED indicators.
There are buttons for power ON/OFF, paper feeding, and triggering applications (onetouch).
The LED indicator’s function is to display scanner status in relation to its basic operations
such as self-testing and media readiness.
Operation of the buttons and interpretation of the LED indicator light patterns are described in this section.
Illustration
#
DescriptionStep
Power Key1
Power LED2
Diagnostics LED3
Wait LED4
Email application5
Scan Application6
Copy Application7
Paper Forward / Reverse keys8
ATAC key9
Paper Ready LED10
Chapter 3 - The Operator's Panel 23
Overview of the Operators Panel and LED indicators
Power Control, Buttons and LED patterns
Introduction
The following table describes the panel’s LED light patterns and what they mean. The
illustrations marked “startup – phase 1 (2,3,4)” show how the Operator’s panel will look
(LED lighting patterns) starting from when you turn the Main power switch ON, through
the self-test procedures and until the scanner is ready to scan.
Note:
For simplicity, the illustrations below display a Standard Panel i.e., without an ATAC
key. The LED behavior of the Power LED, Diagnostics LED and Wait LED, are identical for Standard and ATAC operator’s panels.
Overview
#
What it meansHow it looks on the scanner
Turn the scanner power ON – First Time – Main
Power ON At back of the scanner, plug in the
power cable and flip the main power switch to
ON. The scanner starts the selftest procedure
which starts with the Init Sequence
Init Sequence (startup phase 1)
When you turn main power On, the scanner runs
it initialization sequence. ALL the LEDs are
lighted as shown in the illustration on the left. At
this point, panel input is disabled and you cannot
begin scanning.
Note:
When you power up through Wake-up,
(by pressing the power key), this initialization sequence is skipped and the scanner
goes directly to Self-Adjustment (startupphase 3).
Power LED Green (startup – phase 2)
Towards the end of Init Sequence, the Power LED
will change to green while the other LEDs remain
unchanged (lighted). From here the scanner moves
on to Self Adjustment (startup phase 3).
Chapter 3 - The Operator's Panel24
Power Control, Buttons and LED patterns
What it meansHow it looks on the scanner
Self-Adjustment (startup –phase 3)
On completion of the Init Sequence, the power
LED (green) and the Wait LED (yellow) remain
lighted while the others LEDs turn off. This indicates that the scanner is running its Self-Adjustment of light profiles, stitching and black/white
points.
Note:
To maintain optimal conditions, the
scanner runs new Self-adjustment procedures periodically during the day (without
lighting the wait LED). If the Wait indicator blinks, the scanner needs to run SelfAdjustment but cannot
Scanner Ready (startup – phase 4)
When the Wait LED turns off, and only the
Power LED is ON and lights green, self-adjustment is completed and the scanner is ready to scan.
Chapter 3 - The Operator's Panel 25
Power Control, Buttons and LED patterns
What it meansHow it looks on the scanner
Wake-up / Sleep - Turn power ON/OFF with
power key – normal use (with main power switch
always ON)
With the outlet switch always ON, use the Power
key to control scanner power. Hold down on the
Power key to toggle power into Wakeup and Sleep
modes. The Power LED lights green when the
scanner is ON (Wake-up) and red when power is
OFF (Sleep). When you turn the scanner ON in
this manner, it skips the init sequence and starts
with Self-Adjustment as described above for startup
phase 3.
When in the power Wake-up/Sleep mode: The
scanner can be manually powered up and down
(wake and sleep) by pressing and holding down
the power button or inserting a document for
scanning.
See Power, Wake/sleep and Adjustment.
The scanner can automatically be powered up and
down (wake-up/sleep) by Océ Scanner Agent timer
or idle time setting.
See Automatic Power functions
Green Power LED blinking
The green power LED will blink just before the
scanner automatically powers off because its defined automatic Sleep time (in WIDEsystem) has
been reached in the timer. If you are still using the
scanner and want to cancel the timer controlled
Sleep mode, press the power key until the LED
stops blinking. You can at any time disable or
change timer settings in Océ Scanner Agent (see
Océ Scanner Agent on-line help for details).
Chapter 3 - The Operator's Panel26
Power Control, Buttons and LED patterns
What it meansHow it looks on the scanner
Wait LED blinking - Self-Adjustment required
but not possible
If the Wait LED blinks (and the Diagnostics LED
is off) the scanner needs to run Self-Adjustment
but cannot. Self- Adjustment is necessary for
maintaining optimal and stabile internal conditions. To solve this, any original in the scanner
should be removed, and the pressure-platen should
be set to the Normal position (i.e., not a thick
media setting). A scan may be issued, but the
quality will be compromised. When Self- Adjustment is again possible, the Wait LED stops blinking, but continues to be on until Self-Adjustment
is completed. The scanner should be left alone
while Self-adjustment is running.
During Calibration – Wait LED lights
This is normal. The Wait LED is on during Calibration to indicate that the original should not be
removed or moved during the Calibration procedure. All panel input is prevented during basic
calibration.
Diagnostics LED blinking – Error detected during
Self-Test
The Diagnostics LED shows the scanner’s SelfTest result status. An unlit Diagnostics LED means
that the scanner’s Self-Test procedures encountered
no errors. If the Diagnostics LED blinks, an error
was discovered during Self-Test.
Open Océ Scanner Agent (double-click the scanner
icon on your system tray) and select the Status tab
to view additional information about the error.
Chapter 3 - The Operator's Panel 27
Power Control, Buttons and LED patterns
What it meansHow it looks on the scanner
Both Diagnostic LED and Wait LED blinking –
Maintenance needed
Simultaneous blinking by both the Diagnostic
LED and the Wait LED may mean that the scanning area needs cleaning and the cameras calibrated. See the section on "Maintenance" for instructions. If the Diagnostic and the Wait LEDs continue to blink after scanner maintenance, there
may be camera position errors that requires Océ
service.
Chapter 3 - The Operator's Panel28
Power Control, Buttons and LED patterns
Media Control – Buttons and LED Patterns
Introduction
Your panel contains LEDs and buttons for controlling the media you insert for scanning.
The following basic functionality applies on all models:
1.
The Paper Ready LED lights up when the media is inserted into the original’s insertion
slot and correctly positioned for feeding on a straight path. It lights green for normal
documents and yellow for thick media scanning.
Note:
See also this guide’s sections on loading originals and Scanning Thick Media
2.
The media can then be moved into the start-scan position by pressing the Paper Forward
Key or through automatic loading.
3.
The Paper Ready LED will blink during scanning.
4.
The media can be moved back for ejection by pressing the Paper Reverse key.
Overview
#
DescriptionHow it looks on the scanner
Paper Forward and Paper Reverse Keys
The Paper Forward Key moves the drawing into
the start-scan position for manual loading (see
section on Loading). If Auto-Load is set, loading
will occur automatically (without pressing the key)
when the original enters the insertion slot. Pressing
the Paper Forward Key during scanning will stop
the scanning process and feed the original through
the scanner while the key is held down. The Paper
Reverse Key stops the current scanning process
and reverses the original. The original will be fed
backwards through the scanner while the key is
held down. When the scanner is in Automatic
Thickness Adjustment Control (ATAC) mode the
paper forward and paper reverse keys become
“pressure-platen up” and “pressure-platen Down”
keys (see below).
Chapter 3 - The Operator's Panel 29
Media Control – Buttons and LED Patterns
DescriptionHow it looks on the scanner
Paper Ready LED Green - Ready for Normal media
The Paper Ready LED lights green when normal
thin media is positioned correctly in the insertion
slot and stays green when the media is moved to
the start-scan position. From there, scanning can
be controlled from the computer.
Paper Ready LED blinks Yellow – Scanner in
ATAC mode
When you press the ATAC key, you set the scanner in ATAC mode. The Paper Ready Key blinks
yellow to indicate ATAC mode. The Paper Forward and Paper Reverse keys become “Pressureplaten Up” and “Pressure-platen Down” keys.
Paper Ready LED Yellow - Ready for Thick media
The Paper Ready LED lights yellow when the
scanner is ready to scan thick media. The pressureplaten has been lowered and the media is positioned correctly in the scanner. The scanner goes
automatically out of ATAC mode. The Paper
Forward and Paper Reverse keys resume their
normal functionality so you can move the thick
original forwards and backwards in the scanner.
Scanning can be controlled from the computer.
Paper Ready LED blinks – (green or yellow) –
Media is being scanned
The Paper Ready LED blinks during scanning.
On completion of the scan, the Paper Ready LED
will stop blinking. Scanning can then be repeated
from the computer or terminated by ejecting the
media from the scanner. The above behavior applies for both thin media scanning (green blinking)
and thick media scanning (yellow blinking).
Chapter 3 - The Operator's Panel30
Media Control – Buttons and LED Patterns
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