1 Safety Precautions
Safety Precautions .............................................2
2 Basic Operations
Turning the Printer On and Off ...........................6
Loading the Roll ..................................................8
Loading the Sheet ............................................12
Printing from Windows ......................................14
3 Maintenance
Replacing Ink Tanks .........................................16
Cleaning the Printer ..........................................21
Checking for Nozzle Clogging ..........................25
Cleaning the Printhead .....................................26
Adjusting the Printhead Automatically ..............27
Adjusting the Feed Amount ..............................28
4 Troubleshooting
Responding to Messages .................................29
Troubleshooting if You Cannot Print .................37
Troubleshooting IfYou Cannot Print as Expected
..45
Clearing Jammed Roll Paper ............................48
Clearing Jammed Sheet ...................................52
5 Consumables
Consumables ....................................................54
6 Appendix
Index .................................................................56
Safety Precautions
Follow the warnings and precautions below to use the printer safely. Do not perform any
operations or procedures other than as described in this manual. Doing so m a y result in
unexpected accidents and can cau
█Printer location
Do not set up the printer in any location exposed to alcohol, thinner, or other volatile liquids.
•
If these substances come into contact with electrica l components inside the printer, there
is a risk of fire or electrical shock.
█Power Supply
Never handle the power cable with wet hands. Doing so may cause electrical shock.
•
Insert the power cable securely and co mpletely into the power source. If the power cab le is not
•
inserted completely, this could cause a fire or electrical shock.
se a fire or electrical shocks.
Do not use any power cable other than the one
•
shock. Never use the power cable with any other electrical device.
Never cut the power cable or attempt to modify it, and never stretch it or bend it forcefully.
•
Never place a heavy object on the power cable. Damaged sections of the power cable could
cause a short circuit and may cause a fire or electrical shock.
Never connect the power cable to a power strip or any power source sha red by other electrical
•
devices. This could cause a fire or electrical shock.
Never knot the power cable or wrap it around itself. This could cause a fire or electrical shock.
•
Periodically disconnect the power cable and use a dry cloth to wipe away dust that has
•
collected on the plug and the area around the power outlet. Leaving the power cable plugged in
and not cleaned for a long period, especially in an ar e a subject to dust, oil, and humidity, could
cause the insulation material to deteriorate and lead to a fire.
█In an Em ergency
If the printer emits smoke or strange odors, continuing to use the printer may cause a fire or
•
electrical shock. Switch the p
outlet. Contact the nearest service center.
provided. This could cause a fire or electrical
rinter off immediately and remove the power plug from the power
2
█Cleaning the Printer
Use a damp cloth to clean the printer. Use a damp cloth to cle
•
come into contact with any electrical component inside the printer, a fire or electric shock
may occur.
█Pacemakers
This printer genera tes a low-level magnetic field. Anyone wearing a pacemaker who
•
experiences discomfort while working around the printer should leave the area. Consult a
physician before continuing to work around the printer.
█Printer location
Never install the printer on an unstable or vibrating surface. If it falls over, this could cause
•
personal injury.
Never set up the printer in a location that is exposed to high humidity or large amounts of dust,
•
or exposed to direct sunlight, high temperature, or open flame. This could cause a fire or
electrical shock. Use the printer location in an environment where temperature and humidity
are within the ranges of 5 Degrees C to 35 Degrees C (41 Degrees F to 95 De grees F) and 10
to 90% RH (with no condensation).
Never place the printer on a heavy wool or shag carpet. The fibers may enter the printer
•
and cause a fire.
Safety Precautions
an the printer. If such materials
Keep the area around the power outlet clear of items so that you can disconnect the power
•
cable immediately if the printer starts operating abnormally. n the event of a printer malfunction,
remove the power cable from the outlet as s oon as possible to prevent fire and electrical shocks.
Never install the printer near large office equipment or any other type of electrical device that
•
emits a strong magnetic field. Never install the printer near large office equipment or any other
type of electrical device that emits a strong magnetic field.
█Moving the Printer
The weights of main printer units are as follows:
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39 Kg
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Moving the printer requ ires at least two people, one person on each side of the un it. Be careful
to avoid back strain and other injuries.
When moving the printer, firmly grasp the Carrying handles located on the bottom surface
•
at both sides. Holding the printer at other positions is dangerous and poses a risk of injury
and damage if the printer is dropped
3
Safety Precautions
█Power Supply
Always grip the plug to remove the power cable from the powe
•
cable could damage the cable and lead to a fire or electrical shock.
Never use an extension cord. This could cause a fire or electrical shock.
•
Never use any power source other than 100–240 V. T his could cause a fire or electrical shock.
•
The printer operating conditions are described below. Use the printer under the following
conditions.
Power supp ly voltage: 100–240 V
Power supply frequency: 50/60Hz
█Cleaning the Printer
Always disconnect the power cable from the outlet before cleaning the printer. If the printer is
•
switched on accidentally, moving parts inside the printer may cause personal injuries.
█ Printhead, Ink Tanks and Maintenance Cartridge
Always store consumables in a safe location out of the reach of small children. If a child licks or
•
ingests ink accidentally, seek medical assistance immediately.
r outlet. Pulling on the power
█Other
Avoid dropping or shaking Printheads,in
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stain clothing and the work area.
Never touch the electrical contacts o
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extremely hot and can cause minor burns.
Never disassemble the printer or attempt repairs. There are high voltage parts inside the
•
printer that can cause a fire or elec
Never use flammable sprays around the printer. The gas of flammable sprays can cause a fire
•
or electrical shock, if it contacts high voltage points inside the printer.
Never insert your hand into the printer while it is printing. Moving parts inside the printer can
•
cause injuries.
Never place anything on the pr
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any type of liquid container that contains flammable liquids (alcohol, benzene, etc.). If such
objects fall into the printer, this could cause a fire or electrical shock.
inter such as small metal objects (paper clips, staples), liquids,
k tanks, and maintenance cartridges. Spilled ink can
fthePrinthead after printing. The contacts become
trical shock.
4
Safety Precautions
After removing the Cutter Unit, never touch the cutting edge. This could cause personal injury.
•
To prevent a fire hazard or dangerous electric shock, if a fo
•
into the printer, press the Power button immediately to switch the printer off, unplug the printer
power cable from the outlet, and then call for service. If you continue to use the printer, this
could cause a fire or electrical shock.
Connect the interface cable correctly. To avoid damage, before connection make sure that the
•
shape of the cable connector matches the connection point on the printer.
Do not block the vents on the top and right side of the unit while the p rinter is on.
•
Avoid placing papers or other light objects near the right-side vent
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reign object falls into or a liquid spills
5
Turning the Printer On and Off
Turning the printer on
1
2
Press the Power button to turn on the printer.
The printer will now start up.
After the Display Screen shows the Océ logo,Startingup…Pleasewait.is
displayed.
The printer goes online in preparation for printing after startup, and the Online lamp
and paper source section lamp remain lit.
6
Turning the printer off
Important
Never turn the printer off or unplug it during a prin t job. This could damage the
•
printer.
Turning the Printer On and Off
1
2
Make sure no print jobs are in progress.
If the Message lamp is flashing, check the message on the Display Screen and
take action as necessary.
If the Data lamp is flashing, the printer is receiving a print job. Turn off the printer
only after printing is finished.
Hold down the Power button for more than a second.
After Shut Down.. Please Wait.. isshownontheDisplay S creen, the printer
shuts off.
7
Loading the Roll
1
2
Lift the Holder Stopper lever (a) from the shaft side to unlock it. Holding the
Holder Stopper at the p osition indicated (b), remove it from the Roll Holder.
With the edge of the roll paper facing back as shown, set the roll with the Roll Holder
from the right. Insert the roll firmlyuntilittouchestheflange (a) of the Roll Holder.
3
Important
Insert the roll firmly so that there is no gap between the roll and the flange of the
•
Roll Holder. If there is a gap, it may cause feeding problems.
Insert the Holder Stopper from the right in the Roll Holder as shown. Holding it
at the position indicated (b), push it firmly in until the flange(a)oftheHolder
8
Loading the R oll
Stopper touches the roll. Lock the Holder Stopper lever (c) by pushing it down
toward the shaft side.
4
Important
Insert the Holder Stopper firmly so that there is no gap between the roll and the
•
flange of the stopper. If there is a gap, it may cause feeding problems.
Note
Remove any loaded paper that will not be used.
•
If the Platen is dirty, clean inside the To p C o v e r .
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With the edge of the roll paper facing toward the printer, insert the Roll Holder shaft
(a)intotheguidegrooves(b)oftheRoll Holder Slot on both sides.
Caution
Be careful not to drop a roll and hurt yourself when loading it.
•
Be careful not to put your fingers between the guide grooves (b) and the Roll
•
Holder shaft (a) when loading roll, or may hurt yo u rs elf.
9
Loading the Roll
5
Push the Release Lever back and pull out the roll paper evenly on both ends.
Insert the edge in the Paper Feed Slot (a) and advance the paper until vacuuming
paper starts.
After the paper reaches the Platen, it is automatically advanced and vacuuming
paper starts.
Important
Be careful not to soil the printing surface of rol
•
affect the printing qual ity.
If the paper is wrinkled or warped, straighten it out before loading it.
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If i t is difficult to insert the rol l paper in the Paper Feed Slot, insert the left or rig ht
•
corner in the slot first, and then straighten the paper as you advance it.
Load the roll so that there is no gap between the right edge of the paper and the
•
Roll Holder.
l pap er as you pull it out. This may
Note
You can adjust the strength of vacuum holding paper against the Platen when the
•
Release Lever is open. If it is difficult to load paper, press the ▲ or ▼ button on
the Control Panel to adjust the strength. Set vacuum stronger by pressing the ▲
button or weaker with the ▼ button. Three settings are available.
6
Open the To p Cov e r .
10
Important
Do not touch the linear scale (a) or Carriage Shaft (b).
•
Loading the R oll
7
8
Pull the roll edge gently and align it with the Paper Alignment Line (a). Lower the
Release Lever toward the front.
Important
Do not force the roll paper into alignment with the Paper Alignment Line (a) . This
•
may prevent the paper from being advanced straight.
Close the To p C o ver.
After you load a roll, the printer automatically shows a menu for selection of the paper
type on the Display Screen.
At this point, specify the paper type.
11
Loading the Sheet
Note
If the Platen is dirty, clean inside the To p C o v e r.
•
After pressing the Load/Eject button, you can refer to instructions on the Display
•
Screen as you load the paper.
1
Remove the Roll Holder from the printer and remove Basket Fastener A (a) from
the Stand Stay (b).
Note
If you print on a lo ng sheet (longer than 914 mm [36 in]), the trailing edge may touch
•
the floor and become dirty. Before loading long paper, remove the Roll Hold er and
spread a clean cloth or paper on the floor.
2
Open the Top Cove r and push the Release Lever back.
12
Important
Do not touch the linear scale (a) or Carriage Shaft (b).
•
Loading the Sheet
3
With a sheet lengthwise and printing-side up, insert it straight between the Platen
and the Paper Retainer. Align the sheet with the Paper Alignment Line at right
(a) and the Paper Alignment Line inside (b).
When inserted, sheets are automatically held by suction against the Platen.
Important
Load a sheet so that it is parallel to the Paper Alignment Line at right (a). Load ing
•
paper askew will cause an error.
Warped paper may rub against the Printhead. Straighten paper if it i
•
before loading it.
swarped
4
Lower the Release Lever toward the front and close the Top Cove r .
After you load the sheet, the printer automatically shows a menu for selection of
the paper type on the Display Screen.
At this point, specify the paper type.
13
Printing from Windows
Printing
Print from the application menu.
1
2
In the application software, select Print from the File menu to display the dialog
box for printing conditions.
After confirming that the printer is selected in the dialog box, click Print or OK to
start printing.
Note
The appearance of the dialog box varies depending on the application software. In
•
most cases, the dialog box includes basic printing options and enables you to choose
the printer, specify the range of page s, numb er of copies, and so on.
Example: Print dialog box displayed by the application software
Note
If another printer is selected, select the printer you want to use under Select Printer
•
or in the dialog box displayed after clicking Printer.
Canceling print jobs
You can cancel print jobs in the printer window.
1
Click the printer icon in the taskbar to display the printer window.
Note
You can also display this window by double-clicking the printer icon in the Printers
•
and Faxes (or Printers) folder, accessible through the Windows Start menu.
14
Printing from Windows
2
3
1
Choose Cancel All Documents in the Printer menu to stop the pr
If the Display Screen of the Control Panel still indicates that the job is in progress
and the Data lamp continues flashing, hold down the Stop button for a second or
more to stop printing.
If the Data lamp is off and you cannot stop printing, do the following.
Double-click the taskbar icon to access t he GARO Status Monitor.
On the Printer Status sheet, click Cancel Job.
int processsing.
15
Replacing Ink Tanks
Precautions when handling an Ink Tank
Take the following precautions when h andling an Ink Tank.
Caution
For safety, keep an Ink Tank out of the reach of children.
•
If ink is accidentally ingested, contact a physician immediately.
•
Important
Before removing an Ink Tank f ro m the pouch for installation, shake it gently seven
•
or eight times. If you do not shak e the Ink Tank, the ink may sediment, which may
affect printing quality.
Do not remove and shake an Ink Tank that has already been installed in the printer.
•
Ink may leak out.
Avoid dropping the Ink Tank after removing it from the pouch. O therwise, ink may
•
leak and cause stains.
TheremaybeinkaroundtheinkholesofInk Tank you remove. Handle an Ink
•
Tank carefully during replacement. The ink may stain clothing.
We recommend using up an Ink Tank in the course of printing within six months
•
after breaking the seal. Using an old Ink Tank may affect the printing quality.
Do not remove the Ink Tank if the printer is not used for a long period (a m onth
•
or more). Ink remainin g in th e pri nter m ay become clogged and cause of printing
problems.
ReplacinganInkTank
1
Make sure no print jobs are in progress.
You can replace Ink Tank if the Display Screen indicates the printer is Online
or Offline, or if messages advise y ou to check the amount of ink left or replace
the Ink Tank.
16
Replacing Ink Tanks
If a message prompts you to replace the Ink Tank,presstheOK button. Steps 2 and
3 are unnecessary in this case. Go to step 4 and remove the Ink Tank.
2
3
4
Do not remove an Ink Tank during i
printer, or during printhead cleaning.
nitialization immediately after turning on the
Note
Ink Tank replacement is possible even when print j
•
paper is being fed. In this case, the cancellation or feeding is paused during Ink
Tank replacement and resumed after replacement.
Press the Menu buttontodisplayMAIN M ENU.
Select Rep. Ink Tank→Ye s and press the OK button.
A message on the Display Screen advises you to open the Ink Tank Cover.Next,
remove the Ink Tank.
Open the Ink Tank Cover and check the Ink Lamp.
obs are being canceled or if
17
The Ink Lamp flashes quickly if there is no ink left.
Replacing Ink Tanks
5
6
Press the tip of the InkTankLockLeverof the color for replacement and lift
the InkTankLockLeverto
Hold the empty Ink Tank bythegriptoremoveit,andpresstheOK button.
open it.
18