No part of this publication may be reproduced, copied, adapted or transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer language in any form or
by any means, electronic, mechanical, optical, chemical, manual, or otherwise, without the prior
written permission of Océ.
OCÉ MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THE CONTENTS OF THIS
PUBLICATION, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING
WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. OCÉ SHALL NOT BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR
LOSSES OR EXPENSES RESULTING FROM THE USE OF THE CONTENTS OF THIS PUBLICATION.
Océ reserves the right to revise this publication and to make changes from time to time in the
content hereof without obligation to notify any person of such revision or changes.
Edition 2016-06
US
Trademarks
Océ and Océ ColorWave are registered trademarks of Océ.
Adobe®, Acrobat®, Reader® are registered trademarks of Adobe® Systems Incorporated.
Microsoft®, Windows®, Windows XP®, Windows Server 2003®, Windows Vista® , Windows Server
2008®, Windows 7®, Windows 8® and Windows 10® are either registered trademarks or
trademarks of Microsoft® Corporation in the United States and/or other countries.
Mozilla ® and Firefox® are registered trademarks of Mozilla® Systems Incorporated.
PostScript® 3™ is a registered trademark of Adobe® Systems Incorporated.
“QR Code” is a registered trademark of DENSO WAVE INCORPORATED.
PlanWell® Collaborate is a registered trademark of ARC™ Document Solutions.
Products in this publication are referred to by their general trade names. In most, if not all cases,
these designations are claimed as trademarks or registered trademarks of their respective
companies.
Notes for the reader....................................................................................................................................... 12
Available documentation...............................................................................................................................14
Chapter 2
Get to Know the Printing System................................................................................... 17
The Océ ColorWave 500 printing system ..............................................................................................18
Connect your Printing System...................................................................................................................... 19
Printer working area (Footprint)............................................................................................................. 19
Connect the mains supply cable and the network cable...................................................................... 20
Switch on the printing system................................................................................................................21
Turn off the printing system................................................................................................................... 22
Move the system .....................................................................................................................................24
The Hardware................................................................................................................................................. 28
The components of the printer (front)....................................................................................................28
The components of the printer (back)....................................................................................................30
The media drawer ...................................................................................................................................31
The user panel: Océ ClearConnect......................................................................................................... 32
The components of the scanner (optional)............................................................................................33
The delivery destination..........................................................................................................................35
Select the finishing device configuration........................................................................................ 37
The folding device (optional).................................................................................................................. 38
Switch the folding device to manual operation and back..............................................................38
The take-up module (optional)................................................................................................................40
Configure the Roll-to-roll mode........................................................................................................40
The Océ Delivery Tray (optional)............................................................................................................41
Correct use of the Océ Delivery Tray............................................................................................... 41
Workflow of the Océ ClearConnect user panel............................................................................................ 42
The home screen......................................................................................................................................42
The job queue and the system menu.....................................................................................................44
Presets, templates and advanced settings.............................................................................................46
The cloud.................................................................................................................................................. 48
Chapter 3
Define your Workflow with Océ Express WebTools..................................................... 49
Set the security settings for Microsoft Internet Explorer .....................................................................51
Set the security settings for Mozilla Firefox.......................................................................................... 52
Set another language for Océ Express WebTools................................................................................ 53
The job states........................................................................................................................................... 54
The system monitor ................................................................................................................................55
Define the defaults......................................................................................................................................... 57
About the default settings in Océ Express WebTools...........................................................................57
How to edit a setting................................................................................................................................58
View and check the settings ...................................................................................................................59
5
Contents
Save the settings in a file ....................................................................................................................... 60
Load the settings from a file .................................................................................................................. 61
Restore the factory defaults ................................................................................................................... 62
Set the print job default settings ........................................................................................................... 63
Set the copy job default settings ........................................................................................................... 66
Set the scan job default settings ............................................................................................................67
Configure the Smart Inbox settings..............................................................................................................68
The Smart Inbox and the queue concept...............................................................................................68
The Smart Inbox in the Jobs tab............................................................................................................ 69
Create and open a Smart Inbox..............................................................................................................71
Close or delete a Smart Inbox.................................................................................................................74
Configure the job management settings............................................................................................... 75
Configure the network and security settings............................................................................................... 76
Configure the network settings in Océ Express WebTools.................................................................. 76
Set the link speed and duplex mode......................................................................................................77
User roles and authorizations.................................................................................................................78
Log in as an authorized user...................................................................................................................79
Change the password for authorized users...........................................................................................80
Shut down or restart the system............................................................................................................ 81
Enable user authentication......................................................................................................................82
Enable Access control .............................................................................................................................83
Access control and IPsec settings...........................................................................................................84
Enable or disable the e-shredding function...........................................................................................85
Select the e-shredding algorithm........................................................................................................... 86
Specify the number of overwrite passes............................................................................................... 87
Generate a new CA-signed certificate....................................................................................................89
Import a CA-signed certificate: Import the root certificate ..................................................................91
Import a CA-signed certificate: Import the intermediate certificate.................................................... 92
Import a CA-signed certificate................................................................................................................ 93
Import a CA-signed certificate: Check and import the root certificate................................................ 94
Configure the Presets.....................................................................................................................................95
What you need to know about presets ................................................................................................. 95
Set the default copy preset .................................................................................................................... 96
Configure the custom copy preset ........................................................................................................ 97
Set the default print preset .....................................................................................................................98
Configure the custom print preset .........................................................................................................99
Make a custom preset available on the user panel.............................................................................100
Configure the locations................................................................................................................................101
Configure your locations.......................................................................................................................101
Enable or disable USB...........................................................................................................................102
Enable and edit the Home folder..........................................................................................................103
Create an external location................................................................................................................... 105
Set a default external location ............................................................................................................. 107
Set a default print destination...............................................................................................................108
Troubleshoot the creation of an FTP external location (after an error message).............................109
Troubleshoot the creation of an SMB external location (after an error message)...........................112
Troubleshoot the creation of a WebDAV external location (after an error message)......................114
Configure the printer settings..................................................................................................................... 115
Configure the regional settings ........................................................................................................... 115
Configure the user session time-out.................................................................................................... 116
Configure the working hours................................................................................................................ 117
Configure the energy save modes .......................................................................................................118
Configure the media request time-out ................................................................................................119
Configure the pen settings....................................................................................................................120
Configure the Roll-to-roll mode in Océ Express Webtools.................................................................121
Configure the Templates............................................................................................................................. 122
Fold and Scan templates ......................................................................................................................122
Create a new template...........................................................................................................................123
6
Contents
Delete all templates............................................................................................................................... 124
Optimise the print quality and print productivity...................................................................................... 133
Set the print quality............................................................................................................................... 133
Set the long plot mode..........................................................................................................................134
Set the automatic roll switch................................................................................................................ 135
Set the spool threshold......................................................................................................................... 136
Set the rotation mode............................................................................................................................137
Set the alignment mode .......................................................................................................................138
Set the Adobe® PDF Print Engine........................................................................................................ 139
Set transparency flattening for PDF..................................................................................................... 140
Set the Océ Print Assistant Behavior ...................................................................................................141
Optimize the print productivity.............................................................................................................142
Optimize the Color management settings..................................................................................................143
What is Color management?.................................................................................................................143
What is an input profile / standardization? ......................................................................................... 144
What is Color feel?.................................................................................................................................147
What are Rendering intents?.................................................................................................................148
Definition of rendering intents....................................................................................................... 148
What is a media profile? .......................................................................................................................167
Configure the media profiles ............................................................................................................... 168
Install a media profile ........................................................................................................................... 169
Create a custom media size.................................................................................................................. 170
Configure the media sizes.....................................................................................................................171
Configure Mobile Printing and Scanning................................................................................................... 172
Océ Mobile WebTools........................................................................................................................... 172
Configure Océ Express WebTools settings for a mobile connection................................................ 174
Generate the Quick Response Card......................................................................................................175
Connect your mobile device to Océ Mobile WebTools ..................................................................... 176
Chapter 4
Use the Printing System................................................................................................ 177
How to feed an original................................................................................................................................178
How to auto-feed an original.......................................................................................................................179
How to use the carrier sheet........................................................................................................................180
How to cut the media in roll-to-roll mode.................................................................................................. 181
7
Contents
Print Jobs - Job submission tools...............................................................................................................182
Use Océ Publisher Express to send a print job................................................................................... 182
Use the Smart Inbox to send a print job..............................................................................................184
Use Océ Publisher Select 2 to send a print job................................................................................... 185
Use the Océ Wide format Printer Driver for Microsoft® Windows® to send a print job.................187
Use the Océ PostScript® 3 Driver to send a print job.........................................................................189
Use Océ Publisher Mobile to send a print job.....................................................................................190
Print from your mobile device.............................................................................................................. 192
Use FTP to send a print job...................................................................................................................193
Use LPR to send a print job...................................................................................................................194
Use the cloud to send a print job..........................................................................................................195
Use the home folder to send a print job.............................................................................................. 196
Do a default print job ............................................................................................................................198
Direct print .............................................................................................................................................200
Print from a USB key............................................................................................................................. 201
Print presets on the user panel.............................................................................................................202
The Image preset for print jobs............................................................................................................ 203
Advanced settings for print jobs...........................................................................................................204
Do a default copy job ............................................................................................................................209
Copy presets on the user panel............................................................................................................ 210
The Image preset for copy jobs............................................................................................................ 211
Advanced settings for copy jobs.......................................................................................................... 212
Recommended settings for copy jobs..................................................................................................220
The original type.................................................................................................................................... 222
Make a half size copy.............................................................................................................................224
Make a copy and add a strip................................................................................................................. 225
Make a copy and remove a strip...........................................................................................................226
Make a copy of a specific area of an original...................................................................................... 227
Make a copy and remove a specific area of an original..................................................................... 228
Make a copy and scale to another size.................................................................................................229
Make a copy of a dark original (Diazo).................................................................................................230
Make a copy of an original with highlighted colors............................................................................231
Copy by set.............................................................................................................................................232
Do a default scan job ............................................................................................................................ 233
Scan templates on the user panel........................................................................................................ 234
Advanced settings for scan jobs...........................................................................................................235
Advised settings for scan jobs..............................................................................................................241
The original type.................................................................................................................................... 243
Make a scan and remove a strip...........................................................................................................247
Scan to a USB key..................................................................................................................................248
Scan to the home folder........................................................................................................................249
Save a scanned document on your mobile device............................................................................. 250
Pause, resume, or stop an active job..........................................................................................................251
Clear the system...........................................................................................................................................252
Chapter 5
Maintain the Printing System........................................................................................253
Update your System.................................................................................................................................... 254
Update the software.............................................................................................................................. 254
Update the system software on the user panel...................................................................................255
Update the system software in Océ Express WebTools.....................................................................256
Install the system patches in Océ Express WebTools.........................................................................257
Replace the Media........................................................................................................................................258
The media drawer .................................................................................................................................258
8
Contents
Remove a media roll..............................................................................................................................259
Unpack the media roll............................................................................................................................262
Load a media roll................................................................................................................................... 264
Media types............................................................................................................................................ 268
Media sizes............................................................................................................................................. 270
Refill the Toner............................................................................................................................................. 272
Replace the toner cartridge ..................................................................................................................272
Replace the maintenance tray ..............................................................................................................275
Maintain the Scanner...................................................................................................................................279
Clean the scanner...................................................................................................................................279
Calibrate the scanner.............................................................................................................................281
Introduction to license management..........................................................................................................284
Check your licenses......................................................................................................................................285
Save the currently active licenses ..............................................................................................................286
Get a new license file................................................................................................................................... 287
Activate a new license..................................................................................................................................288
How to solve problems with jobs............................................................................................................... 298
Clean the print surface.................................................................................................................................299
Clear an original jam in the scanner...........................................................................................................302
Disconnect the network cable and the mains supply cable......................................................................303
Settings in case of errors.......................................................................................................................306
Print a demo print.........................................................................................................................................308
Print a test print............................................................................................................................................ 309
This manual helps you to use the Océ ColorWave 500. The manual contains a description of the
product and guidelines to use and operate the Océ ColorWave 500.
Definition
Attention Getters
Parts of this manual require your special attention. These parts can provide the following:
• Additional general information, for example information that is useful when you perform a
task.
• Information to prevent personal injuries or property damage.
Typography used in this manual
Overview of the characters and the special fonts
Text displayIndicates
[text between square brackets]Button, feature or value of the Océ ColorWave 500 user inter-
face.
< text between angle brackets >Key on your keyboard.
'text between quotes'Feature or value of the Windows operating system.
text displayed with Courier font
e.g. %windir%\system32\mspaint.exe
Symbols used in this manual
The following symbols are used in this manual to explain procedures, restrictions, handling
precautions, and instructions that must be observed for safety.
Overview of the attention getters
WordIconIndicates
WARNING
Path from your Windows operating system or from a software application.
Indicates a warning concerning operations that may
lead to death or injury to persons if not performed
correctly. To use the machine safely, always pay attention to these warnings.
4
Chapter 1 - Introduction
12
WordIconIndicates
Notes for the reader
CAUTION
IMPORTANT
General hazard
Indicates a caution concerning operations that may
lead to injury to persons if not performed correctly.
To use the machine safely, always pay attention to
these cautions.
This indication has several icons that warn against
various hazards. The icons are shown below.
Hot surface
Electric shock
Moving parts
Laser beam
Indicates operational requirements and restrictions.
Be sure to read these items carefully to operate the
machine correctly and to avoid damaging the machine or property.
NOTE
Indicates an operation that must not be performed.
The use of heat-resistant gloves is mandatory when
The use of eye protection is mandatory when you
The use of protective clothing is mandatory when
The use of safety footwear is mandatory when you
Safety information
Before using this Océ product, make sure that you read and understand the safety information
which is part of the user documentation. You can download the safety information via
downloads.oce.com"
together with the machine or obtain the safety information from your local Océ representative. To
avoid potential hazards, maintenance is strictly preserved to properly qualified and trained
service technicians.
Indicates a clarification of an operation or contains
additional explanations for a procedure. Reading
these notes is highly recommended.
Read these items carefully and make sure not to
perform the described operations.
you carry out the actions concerned.
carry out the actions concerned.
you carry out the actions concerned.
carry out the actions concerned.
"http://
or, if applicable, find it on the user documentation CD/DVD that is delivered
Chapter 1 - Introduction
13
Available documentation
Available documentation
Introduction
This manual is part of a complete documentation set. The following table shows a complete
overview of the available documentation.
NOTE
For up-to-date documentation, visit the Océ downloads page on the Internet and find all the
information for your printer.
Available documentation
DocumentationAvailability
User Manual - Operation guide• On the download website under the product
Online Help - Océ Express WebTools• Embedded in the application
name (
Available as a PDF file in multiple languages.
Available in multiple languages.
"http://downloads.oce.com"
).
User manual - Safety guide• On the download website under the product
Quick Reference Guide for the use of Océ
Mobile WebTools
Océ Large Format Systems Connectivity Administration guide
Océ PlotWave-ColorWave Systems Security - Administration guide
name (
Available as a PDF file in multiple languages.
• On the download website under the product
name (
Available as a PDF file.
• On the download website under the product
name (
Available as a PDF file in English only.
• On the download website under the product
name (
Available as a PDF file in English only.
"http://downloads.oce.com"
"http://downloads.oce.com"
"http://downloads.oce.com"
"http://downloads.oce.com"
Available documentation Océ Wide format Printer Driver for Microsoft ® Windows
DocumentationAvailability
User guide• On the download website under the product
name (
Available as a PDF file in multiple languages.
Online Help• Embedded in the application
Available in multiple languages.
"http://downloads.oce.com"
).
).
).
).
®
).
Available documentation Océ PostScript® 3 Driver
Documentation
Installation guide• On the download website under the product
Chapter 1 - Introduction
14
Availability
name (
Available as a PDF file in multiple languages.
"http://downloads.oce.com"
).
4
DocumentationAvailability
Online Help• Embedded in the application
Available documentation Océ Publisher Select
DocumentationAvailability
User guide - Océ Publisher Select• On the download website under the product
Online Help• Embedded in the application
Available documentation
Available in multiple languages.
name (
"http://downloads.oce.com"
).
Available as a PDF file in multiple languages.
Available in multiple languages.
Chapter 1 - Introduction
15
Available documentation
Chapter 1 - Introduction
16
Chapter 2
Get to Know the Printing System
Introduction
Introduction
The Océ ColorWave 500 printing system
Introduction
The Océ ColorWave 500 is a wide format TonerPearl printer that uses the patented Océ
CrystalPoint technology.
Illustration
The main components of the Océ ColorWave 500 printing system
ComponentDescription / Function
The Océ ColorWave 500The Océ ColorWave 500 creates the printed output. With the
integrated Océ Scanner Express (optional) you can also perform copy and scan jobs. Use the Océ ClearConnect multitouch user panel to easily configure and submit your jobs.
Océ Express WebToolsOcé Express WebTools provide multiple users a remote view
on the system and control on the system's workflow, without
any need to install software.
The [System administrator] or the [Key operator] can also use
Océ Express WebTools to configure the system and fine-tune
the system to optimally fit the customer's company workflow
and processes.
Chapter 2 - Get to Know the Printing System
18
Connect your Printing System
500mm / 19.7”
2260mm / 89”
3100mm / 122”
500mm / 19.7”2100mm / 82.6”500mm / 19.7”
775mm / 30.5”
1260mm / 49.6”
500mm / 19.7”
485mm / 19.1”
Printer working area (Footprint)
The Océ ColorWave 500 requires a floor space / working area of at least 3100 mm x 2260 mm, or
122 inch x 89 inch.
Connect your Printing System
Chapter 2 - Get to Know the Printing System
19
A
B
C
D
Connect the mains supply cable and the network cable
Connect the mains supply cable and the network cable
Procedure
IMPORTANT
Make sure the power switch [A] is in 'off' position.
Lift the protection cover up [B].
1.
Plug the mains supply cable into the power connection at the back of the printer [C].
2.
Plug the other side of the mains supply cable into the wall socket.
3.
Make sure one end of the network cable is connected to your company network.
4.
Plug the other end of the network cable into the network connection at the left back of the printer
5.
[D] , to connect the printer to your company network.
Chapter 2 - Get to Know the Printing System
20
Switch on the printing system
IMPORTANT
• Make sure the mains supply cable is plugged in.
• Make sure the network cable is plugged in.
Switch on the printing system
For more information, see
Procedure
Switch on the power switch at the back of the printer.
1.
Connect the mains supply cable and the network cable
on page 20
Press the on/off button at the front of the printer to start the system.
2.
Chapter 2 - Get to Know the Printing System
21
Turn off the printing system
Turn off the printing system
Introduction
When you want to switch off the printing system completely, you have to take a few steps.
Procedure
Press the on/off button at the front of the printer to switch the printing system off.
1.
NOTE
You can also use the [Shut down] button in Océ Express WebTools.
IMPORTANT
Wait until the on/off button stops blinking.
Chapter 2 - Get to Know the Printing System
22
Switch off the power switch at the back of the printing system.
2.
Turn off the printing system
Chapter 2 - Get to Know the Printing System
23
Move the system
Move the system
Introduction
You can move the printer to a new location.
Before you begin
IMPORTANT
• When the printer is connected, you must first switch off and disconnect the printer (see
the printing system off
cable
on page 303).
• Close the media drawers.
NOTE
Be aware of the size of the printer working area (see
page 19).
Procedure
Pull with both hands to remove the left side cover.
1.
on page 22 and
Switch
Disconnect the network cable and the mains supply
Printer working area (Footprint)
on
Pull at the left foot cover to remove it.
2.
Chapter 2 - Get to Know the Printing System
24
2
1
2
1
Move the system
Push the handle [1]. The foot snaps up [2].
3.
Repeat action 1 till 3 on the right side cover.
4.
Move the printer to the preferred location. Be aware of the printer working area.
5.
Pull out the left foot [1] until it touches the ground and locks [2]. You should hear a click when it
6.
locks into place.
NOTE
If you do not hear a click, place your foot on the foot of the printer [1] and at the same
time push gently against the printer until you hear the click.
Place the foot cover. Place the pin into the notch.
7.
Chapter 2 - Get to Know the Printing System
25
Move the system
Place the pin into the notch to mount the left side cover.
8.
Pin:
Notch:
Chapter 2 - Get to Know the Printing System
26
Push the cover into place.
9.
Repeat action 6 till 9 for the right side cover.
10.
Move the system
Chapter 2 - Get to Know the Printing System
27
12
11
1
2
3
4
5
6 7
8 9
10
14
13
15
The Hardware
The Hardware
The components of the printer (front)
Component - function table
NoComponentDescription / Function
1[media drawers] Media drawers with 2 media rolls
2[lower left side cover]Cover at the bottom left of the device
3[lower front cover] Door to access the media path
4[top cover] Component that covers the top surface of the de-
vice
5[toner cartridge (cyan)] Toner cassette for cyan Océ TonerPearls®
6[toner cartridge (yellow)] Toner cassette for yellow Océ TonerPearls®
7[toner cartridge (black)] Toner cassette for black Océ TonerPearls®
8[toner cartridge (magenta)] Toner cassette for magenta Océ TonerPearls®
9[transparent top cover] Door to access the print surface / media output
section
10[top delivery tray] Delivery tray that collects the printed output
11[USB port] USB connector to use a USB key to print from or
12Océ ClearConnect: multi-touch [user
panel]
13[on/off button] Button to start or shut down the printer.
Chapter 2 - Get to Know the Printing System
28
to scan to
The Océ ClearConnect user panel allows the user
to start copy, scan, or print jobs, and to monitor
the system and the job status.
This button is equivalent to the [Shut down] button in Océ Express WebTools.
4
The components of the printer (front)
NoComponentDescription / Function
14[lower right side cover] Component that covers the controller
15[foot] Component at the bottom of the printer, used to
lever it
Chapter 2 - Get to Know the Printing System
29
1
2
3
4
5
The components of the printer (back)
The components of the printer (back)
Component - function table
NoComponentDescription / Function
1[wheel] Swivel wheel with brakes
2[folder connection panel] Component to connect the folding device to
3[maintenance tray drawer]
4[upper back cover] Cover at the back of the device, used to access
5[power switch] Switch the main power supply on or off
the machine for error recovery
You can find the serial number of the printer on
the sticker above the power switch
Chapter 2 - Get to Know the Printing System
30
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