Obihai OBiTALK Portal Device Management User Manual

OBiTALK Portal Device Management

By using the OBiTALK portal, you can easily manage features, control device access privileges and
add up to two (2) BYOD (Bring Your Own Device) SIP or Google Voice™ service provider accounts.

To use the OBiTALK portal, go to www.obitalk.com and Register. After filling out the form and
sending it to OBiTALK, you will receive a message from the OBiTALK team to confirm your e-mail
address. As soon as you confirm your e-mail address by clicking on the link inside the message you
will be able to log in to OBiTALK using the Email address and password you choose during the
OBiTALK registration process.

Once you log in to OBiTALK, you will be presented with a Dashboard web page listing your OBi
Endpoints, the people+endpoints in your Circle of Trust and the Circles of Trust to which you belong.

Use the Add Devices link when you want to register a new OBi device to your OBiTALK account.

When a new OBi device is added you will be automatically taken to the Device Configuration screen.
Also, at any time after adding a device, you can configure basic parameters and services by logging in
to OBiTALK and selecting the device on the Dashboard.

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Always Use the Most Up-to-Date Firmware for Your OBi
From time to time, when you visit the OBi Dashboard, you may see next to the configuration cog­wheel icon, a yellow triangle with an exclamation point inside. This symbol indicates there is a
firmware update available for the OBi. To perform an automatic update, click on the yellow triangle
and select OK when the Update Confirmation box appears. During the update process, the following
message will be displayed on the screen:

The first time you add an OBi device, the Device Configuration screen will be presented:

On the Device Configuration page, you can change the Display Name of your OBi as well as set the
Webpage Admin Password for the device management web page of this particular OBi.

If you are using the OBi to bridge calls from mobile and land line phones and you want all incoming
calls to get answered by the OBi Attendant, you can check the All Incoming Calls to Attendant box.
When checked, all calls to this OBi will be answered by the OBi Attendant and allowed to make a

Copyright 2010-2011 Obihai Technology, Inc. 2

new call or enter a call back number. If you check this box, we strongly advise you set-up an OBi

OBi Attendant Announcement

What Happens Next

Press 1 to continue this call.

The call will be sent to the PHONE port of the OBi and rung the
attached telephone.

Press 2 to make a new call.

If “Use PIN” authentication is enabled and the user enters a

matching PIN, the OBi Attendant will immediately prompt the user
to enter number followed by the pound (#) key. If the entered PIN is
not a match, the Attendant will give the user two additional
attempts to enter the PIN. If the third attempt does not match, the
Attendant will announce a thank you message and disconnect the
call.

Press 3 to enter a callback number.

If a valid number is entered, the OBi Attendant says “Thank you”
and “Goodbye”, then hangs up, and then after a two second wait,

calls the previously entered number. It the given number is invalid,
the OBi Attendant plays a tone followed by an error message.

Tip: Callers may simply dial 00# to have the OBi call back the current
number as recorded by its Caller ID.

Attendant PIN to control access to new calls being initiated from your OBi.

Auto Attendant 4 Digit PIN: When this field is populated with a numeric four digit PIN, the auto
attendant on the OBi will request callers enter this PIN in order to make new calls via any available
service, e.g. Internet voice service provider, PSTN/land line gateway (on models so equipped), or the
OBiTALK network.

Be sure to set the Local Time Zone, for the location where the OBi resides. Also, if Day Light Savings
is observed in this location, go ahead and check the Day Light Savings Time box.

Be sure to select the Save Changes button, and after a short wait, the OBi will automatically restart
with the new settings active in the configuration.

The OBi Attendant:

The OBi Attendant will come into play when people call the OBi in the following ways:

1. From endpoints (OBi devices or soft phones) in your Circle of Trust.

2. From the PSTN or a VoIP service with a Trusted Caller ID.

3. All inbound calls when the OBi Attendant is set to answer as such. This mode requires that

the All Incoming Calls to Attendant box is checked.

Callers greeted by the OBi Attendant will have three (3) options from which to choose and the OBi
will process their call accodingly.

If, after three opportunites, the caller does not choose any of the options, the call will be routed to
the OBi’s PHONE port and ring the attached telephone.

Internet Phone Service Configuration:

The OBiTALK Device Configuration page also provides easy access to popular BYOD (Bring Your Own
Device) SIP or Google Voice-based VoIP service configuration.

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