xmail for xda™
xmail for xda II™
Getting Started Guide
Release 6.0.7
Disclaimer
Copyright
Trademarks
This document is provided “as is” without warranty of any kind, either express or
implied, including, but not limited to, the implied warranties of merchantability,
fitness for a particular purpose, or non-infringement. O2 will not, in any event, be
responsible for possible errors in this document or for any damages, incidental or
consequential (including, but not limited to monetary losses), that might arise from
the use of or inability to use the document or the information in it, even if O2 has
been advised of the possibility of such damages.
THIS "XMAIL FROM O2 USER GUIDE" (THIS "USER GUIDE") IS FOR
GENERAL INFORMATION PURPOSES ONLY AND DOES NOT CONSTITUTE
ANY BINDING OBLIGATION ON O2. O2 ACCE PTS NO RESPON SIBI LITY FOR
ANY LOSS WHICH MAY RESULT FROM RELIANCE ON THIS USER GUIDE.
Copyright © 2001-2003 O2 (UK) Limited. All Rights Reserved.
This publication, in whole or in part, may not be reproduced, stored in a
computerized or other retrieval system, or transmitted in any form, or by any
means whatsoever without the pr ior wri tten permis sion of O2 (UK) Limit ed.
Information in this publication is subject to change without prior notification.
O2, xmail from O2, and xmail Desktop Connector are trademarks of O2 (UK)
Limited.
Compaq and the names of Compaq products are either trademarks and/or
service marks or registered trademarks and/or service marks of Compaq. Domino
is a trademark, and Lotus is a registered trademark, of IBM Corporation. Ericsson
is the trademark or registered trademark of Telefonaktiebolaget LM Ericsson.
Eudora is a registered trademark of the University of Illinois Board of Trustees.
Handspring is a trademark of Handspring, Inc. Microsoft, Outlook, Windows, and
Windows NT are either registered trademarks or trademarks of Microsoft
Corporation in the U.S. and/or other countries. Nokia is a registered trademark of
Nokia Corporation. Openwave is a trademark of Openwave Systems Inc.
WebTrends is a registered trademark of WebTrends Corporation. Other product
and company names mentioned herein may be trademarks or trade names of
their respective owners, and are mentioned for identification purposes only.
Document Version: 6.0.7
Release: 6 November 2003
Document Control: 1.607.113
O2 (UK) Limited
260 Bath Road
Slough
Berkshire
SL14DX
UK
Contents
Preface
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Document Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Other Useful Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Chapter 1: xmail from O2 Requirements
Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Enterprise Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Web Browsers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Wireless Browser Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Chapter 2: Getting Started With Your xda or xda II
Downloading the xmail for xda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Installing xmail for xda and xmail for xda II Using the Cradle . . . . . . . . . . . . . . 2-2
Installing xmail for xda II Over the Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Registering the xmail for xda. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Using the xmail for xda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Opening the Online Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Uninstall xmail for xda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
xmail for xda Getting Started Guide iii
Preface
xmail from O2 provides secure, real-time, wireless access to enterprise
applications through your xda or xda II. This guide provides you with detailed
information on installing and getting started with your xda or xda II and xmail
from O2.
This preface includes the following sections:
z Audience
z Document Organization
z Other Useful Resources
xmail for xda Getting Started Guide v
Preface
Audience
This guide is intended for enterprise users accessing corporate applications
and data using xmail from O2 and an xda or xda II. It assumes that you are
familiar with the use of basic web applications. It also assumes that you have a
hand-held wireless device with access to the Internet and that you are familiar
with navigating the Internet using this device.
Document Organization
This document is divided into the following chapters:
z Chapter 1, xmail from O2 Requirements lists the system requirements for
xmail from O2.
z Chapter 2, Getting Started With Your xda or xda II provides information on
how to install the xmail for xda on your xda or xda II, how to register, and
begin accessing your corporate data.
Other Useful Resources
Once you open xmail for xda, access the online help for detailed instructions
and information on how to use the Inbox, Contacts, Meeting Requests, and
Settings.
To access the xmail for xda online help on your xda or xda II:
1. Turn on your xda or xda II.
2. Select xmail f or xda from the Today screen.
3. Select the xda or xda II Start menu.
4. Select the Help option.
vi xmail for xda Getting Started Guide
xmail from O2 Requirement s
xmail from O2 offers you secure, wireless access to corporate data and
applications (services). xmail from O2 allows you to directly and securely access
those services from your xda or xda II using xmail for xda.
This chapter includes the following sections:
z Hardware Requirements
z Operating Systems
1
z Enterprise Appli ca tio ns
z Web Browsers
z Wireless Browser Support
xmail for xda Getting Started Guide 1-1
xmail from O2 Requirements
Hardware Requirements
xmail from O2 requires the following PC hardware, at a minimum:
z 133 MHz Pentium II processor
z 64 MB of RAM
z 16 MB of available hard disk space
If your PC will be hosting connections, the minimum requirements are:
z 300 MHz Pentium III processor
z 128 MB of RAM
z 16 MB of available hard disk space
Operating Systems
xmail from O2 runs on the following operating systems:
z Microsoft Windows
z Microsoft Windows 98 Secon d Edition
z Microsoft Windows Mille nni um Editi on
z Microsoft Windows NT
®
95
®
Workstation 4.0 Service Pack 3
z Microsoft Windows 2000 Pro fessi ona l
z Microsoft Windows XP Prof es sional
Enterprise Applications
xmail from O2 provides secure connectivity to the following enterprise
applications:
z Microsoft
z Lotus
z Standard IMAP servers such Sun
®
Exchange 2000 and 5.5
®
Domino™ 5.x
Web Browsers
xmail from O2 also provides a convenient web interface for accessing your
corporate data and personalizing your services. It supports the following
browsers:
z Microsoft Internet Explorer 6.0
z Microsoft Internet Explorer 5.5 Service Pack 4
z Microsoft Internet Explorer 5 Service Pack 2
z Microsoft Internet Explorer 4.01 Service Pack 2
™
iPlanet
™
z Netscape Navigator 4.76
1-2 xmail for xda Getting Started Guide
Wireless Browser Support
xmail from O2 supports the following wireless browsers:
z Openwave™ Wireless Browser 3.1, 3.2, and 4.1
z EudoraWeb Browser 2.1
z Microsoft Internet Explorer browser (for iPAQ or xda or xda II)
z Blazer 1.1 and above
z Nokia
z Ericsson
xmail from O2 Requirements
xmail for xda Getting Started Guide 1-3
Getting Started With Your xda or xda II
xmail for xda provides you with the complete freedom of Over the Air (OTA)
connectivity to your corporate data, including corporate mail, contacts, and
meeting requests. Connecting to information on your corporate desktop is easy to
do once you complete the few simple tasks described in this section.
Note: You cannot sync your Internet email accounts using the xmail for xda.
This chapter includes the following sections:
z Downloading the xmail for xda
2
z Installing xmail for xda and xmail for xda II Using the Cradle
z Installing xmail for xda II Over the Air
z Registering the xmail for xda
z Using the xmail for xda
z Opening the Online Help
z Uninstall xmail for xda
xmail for xda Getting Started Guide 2-1
Getting Started With Your xda or xda II
Downloading the xmail for xda
After downloading and installing the xmail for xda software, you can use your
device to access emails, contacts, and meeting requests. To do so requires that
you download and install the xda client on your wireless device..
Note: These instructions assume that you have already installed the ActiveSync
software onto your desktop computer. If you have not already done so, complete
this prerequisite now, then return to this section. For more information, refer to
your xda or xda II documentation.
To download xda for O2:
1. Select Settings from the task bar.
2. Go to the Download Pocket PC Smart Device Client or Download Pocket PC
2003 Smart Device client sections in the Settings page.
3. Click the Download button to open the File Download window.
4. Select Save this file to disk and click OK.
5. Find the target location to save the xda executable and click Save.
Remember this location so you can launch the xmail for xda installation
executable before using your xda.
Installing xmail for xda and xmail for xda II Using the Cradle
To install xmail for xda or xmail for xda II software onto your xda:
1. Place your xda or xda II in its cradle.
Note: For information on how to connect the cradle refer to the documentation
that was shipped with your xda.
2. Locate the setup file that you downloaded in the previous section.
3. Double-click the downloaded setup file.
4. Click Yes when asked if you want to continue with the installation of the client.
The install program opens a setup wizard.
5. Click Next in the setup wizard to begin the installation of the client.
6. Continue through the setup wizard.
7. In the final wizard screen, create a single point for synchronizing your inbox on
your xda or xda II by accepting the default checkbox for Disable the
ActiveSync Inbox option.
8. Click Finish to complete the setup wizard.
xmail from O2 installs the client application on your xda or xda II.
9. Refer to the screen of your device and follow any additional steps, if
necessary.
10. Return to your computer monitor when you have completed the instruction, if
any, on your device screen.
2-2 xmail for xda Getting Started Guide
11. Click OK in the Application Complete window to close all install windows on
your computer monitor.
Installing xmail for xda II Over the Air
To install xmail for xda II onto your xda II over the air:
1. Turn on your xda II.
2. Select Start|Programs.
3. Select the icon xmail from O2.
4. Select Install Now.
You can also step through the windows by tapping Learn More, then select
Install Now when you are ready to install the client.
5. Select Download to install the xmail for xda II client over the air.
Registering the xmail for xda
After you have installed the xmail for xda, register your account on the xda or xda
II before accessing information from your corporate desktop. Use the following
steps to register your xmail for xda account.
To register the xmail for xda account:
Getting Started With Your xda or xda II
1. Turn on your xda or xda II.
2. Enter your xmail from O2 credentials.
This information must match the information you use to sign into your xmail
from O2 web client.
Note: If, at any time, you change this information on your web client, go to
xmail Settings to update this information on your xda or xda II. You will not be
able to sync to your corporate network if this information does not match.
3. Select Register to generate a secure key for encrypting all data sent and
received using your xda or xda II.
4. Set up your sync schedules and message filtering after key generation.
xmail for xda Getting Started Guide 2-3
Getting Started With Your xda or xda II
a. Use the options listed below.
- Select the Enable Scheduled Sync checkbox.
- Select the Smart Power option to help save on battery use.
-Select Use custom sync settings to set the synchronization schedule
b. Select Next to continue.
c. Select the checkbox to display scheduled sync status as it occurs.
d. Use the dropdown options to select the message body size you will
retrieve. The options are 1K, 3K (the default), and 5K.
e. Use the final dropdown option to determine the messages that will be
retrieved based on when they entered your inbox. The options are 1–7
days. The default is 3 days.
Synchroniz atio n occurs accord ing to the sche dule i n the f ollowi ng t able.
Power remaining Less than 20% 20-50% More than 50%
Weekday Sync Every 2 hours
from 8am – 5pm
Weekend Sync Never Every 2 hours
Every 30 minutes
from 8am – 8pm
from 8am – 8pm
Every 15 minutes
from 7am – 11pm
Every hour from
7am – 11pm
at defined intervals on weekdays or weekends.
f. Click Next to continue.
5. Select Get Started to initiate the first connection between your corporate data
and your xda or xda II to download contents from your corporate Inbox,
meeting requests, and contacts.
Note: When you sync, the mail you download onto your xda or xda II depends
on the default filter options you set up. You can change these options at any
time by opening xmail for xda and selecting the Sync tab.
During the first sync, xmail for xda provides you with a 4-page tour of the
application including a page on Getting Started, Mail, Contacts, and Settings.
Once the sync is complete, the xda or xda II opens the xmail for xda
workspace, displaying your Inbox.
2-4 xmail for xda Getting Started Guide
Using the xmail for xda
After you have installed the xmail for xda and registered the account, accessing
information on your corporate desktop is quick and easy. Use the following steps
to begin using the xmail for xda.
The steps in this procedure assume you have installed the xmail for xda on your
device. If not, see Downloading the xmail for xda on page 2-2.
To use the xmail for xda:
1. Turn on your xda or xda II.
2. Open the Today screen and select the Inbox.
3. Tap the Send/Rece ive Mail icon to send and receive the latest messages to
and from your corporate and xda or xda II inboxes.
4. Refer to the Online Help on your xda or xda II for details on using the features.
See Opening the Online Help on page 2-5.
Opening the Online Help
xmail from O2 provides complete online help for the xmail for xda.
To access online help on your xda or xda II:
Getting Started With Your xda or xda II
1. Turn on your xda or xda II.
2. Select xmail for xda from the Today screen.
3. Select the xda or xda II Start menu.
4. Select the Help option.
Uninstall xmail for xda
To uninstall the xm ail for xda from your device:
1. Turn on your xda or xda II and connect it to the cradle or cable.
2. From your comp uter, choose Start|Programs|O2|xmail for xda|Uninstall.
3. Follow the wizard until the application has been removed from the device.
NOTE: See Installing xmail for xda and xmail for xda II Using the Cradle on
page 2-2 or Installing xmail for xda II Over the Air on page 2-3 to reinstall the
application.
xmail for xda Getting Started Guide 2-5
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