O2 CONNECTION MANAGER INSTALLATION AND SET UP GUIDE

O2Connection Manager

™

Quick and easy connection to the Internet

Using the O2GPRS, 3G and Wireless LAN Services

Installation and set up guide

Welcome to the O2Connection Manager. The O2Connection Manager provides you with a single, simple to use interface for connecting your laptop to mobile networks from O2.

Supported operating systems

The O2Connection Manager is designed to run on Windows®2000 and Windows XP, it will run on previous versions of Microsoft®Windows, such as Windows 98 SE or Windows NT but with reduced functionality. For full function availability please refer to the Supported Devices list at http://www.o2.co.uk/o2connectionmanager

Checklist

Please check the following:

•You are using a supported mobile and/or WLAN device. To check please refer to the Supported Devices list at http://www.o2.co.uk/o2connectionmanager

•Your O

SIM is provisioned with GPRS/3G* and/or WLAN services

•You have the latest copy of O

Connection Manager

(from CD-ROM or downloaded from http://www.o2.co.uk/o2connectionmanager)

• Do not install the manufacturer software supplied with the data card. If you have already done so then go to Control Panel, Add/Remove Software and remove the

manager/driver software. Reboot Windows.

Note: In order to access the O

WLAN services you must have an O2SIM with an

appropriate O2voice tariff.

O2Connection Manager

™

Welcome

Gathering the required information

Installation 6

From CD 6 From web 12

Setting up your profile 13

Mobile phone 14 Wireless PC card 17 Wireless LAN 19 Email & VPN 20 Profile name 22

Creating a customised profile 23

Mobile phone 23 Wireless PC card 26 Wireless LAN 27 Email & VPN 28 APN settings 31 DNS & IP settings 31 Profile name 32

Using the Connection Manager 33

Add, edit, delete or change a profile 34 Network search 34 Usage tracking 38 The status bar 38 The quick-launch buttons 39

Troubleshooting 44

FAQs 47

Glossary 50

Contents

* Launching in the UK late 2004.

Connection type Device Action

Infrared Handset If you are using Windows 98 or Windows 98SE,

then please disable Plug and Play over Infrared. You can do this by right-clicking on the tray Infrared icon and unchecking the relevant option

Serial cable Handset Connect between handset and laptop

9-pin RS-232 port

USB cable Handset Connect between handset and laptop USB

port. If your laptop has more than one USB port we advise you to try to stick with the same one, otherwise Windows may attempt to reinstall USB drivers

Bluetooth™ Handset Install the software supplied with the

Bluetooth™ adapter. We advise you check that you have the latest Bluetooth™ drivers. Consult the manufacturer web site and follow the Support links

Tip: If you are intending to use a handset for extended periods you may wish to

consider plugging it into a mains or USB charger.

For practical purposes, we strongly advise you to install the O

Connection Manager

before travelling to a public WLAN Access Point.

Gathering the required information

Please complete the follow steps before beginning the installation:

1. If you are setting up the O

Connection Manager for GPRS or 3G networking please know your required Access Point Name (APN). If you are unsure to the Username and Password of the specific APN that you are using, please contact your normal Customer Service number as shown on your bill.

2. If you are connecting to the O

Wireless LAN service, have the mobile phone

number that you wish to register, ready.

For GPRS/3G devices, ensure SIM is inserted and handset powered on. The following table shows what you must first do if you are using a data card in your laptop:

Connection type Device Action

PC card GPRS and Do not install the manufacturer

3G data cards software supplied with the data card. If you

have already done so then go to Control Panel, Add/Remove Software and remove the manager/driver software. Reboot Windows

PC card WLAN Unless you are using Nokia D211,

(with GPRS/3G) do not install the software supplied with this

data card. If you have already done so then go to Control Panel, Add/Remove Software and remove the manager/driver software. Reboot Windows

PC card WLAN Install the software supplied with

(without the Wireless LAN card. We advise GPRS/3G) you check that you have the latest Bluetooth™

drivers. Consult the manufacturer web site and follow the Support links

USB WLAN Install the software supplied with the Wireless

LAN USB interface. We advise you check that you have the latest Bluetooth™ drivers. Consult the manufacturer web site and follow the Support links

The following table shows what you must first do if you are using a mobile handset as a modem to connect to the Internet:

1.1 Installing from the CD

Do not install the manufacturers software supplied with the data card. If you have already done so then go to

Control panel, Add/remove software and remove the

Manager/driver software. Reboot Windows.

If you are not using in-built or plug in data card and you are intending to use Bluetooth™ then ensure the manufacturer software has been installed and the Bluetooth™ adapter is paired with the handset.

If you have a data card do not insert it into the PCMCIA slot until instructed to do so.

For integrated WiFi enabled laptops (e.g. Intel

, Centrino™), ensure WLAN is powered on and logon with Administrator rights (Windows NT4, Windows 2000 and Windows XP Pro only).

If you are using Windows 2000 or Windows XP with infrared then activate the handset infrared connection, align with laptop infrared port and allow the Windows Plug and Play process to install

Standard Modem over Infrared.

1. Insert the CD into your computer’s CD-ROM drive. O2Connection Manager should run automatically, the Home network and language screen will then be displayed.

If O

Connection Manager doesn’t run automatically, open My computer (on desktop), double click your CD-ROM drive. Once open, look for the file Run.exe, press Run and double click. This should launch the below screen for O

Connection Manager to begin installation.

Your

Home Network and Language should be detected automatically.

If not automatically detected, you can use the drop down menu to select your

Home

Network and Language.

Select

Next, to proceed.

2. O

Connection Manager will perform a System Requirements check. If all of your system requirements are met, select Next to proceed to read and accept the terms and conditions of the End-User Licence Agreement.

If all system requirements aren’t met, the Caution screen will appear. If you decide to proceed further, another screen advising you not to Install O

Connection Manager will be displayed. You can continue and will arrive at the End-User Licence Agreement. It is advisable that if all requirements aren’t met, not to proceed.

1. Installation

Once satisfied with your selection, select Next to proceed.

4. You then arrive at the

Set up type screen. You can choose between a Complete

install and Custom install.

• If this is your first time installing O

Connection Manager, you are advised to select

Complete Install. This will install all program features

• Custom install is only recommended if you are an advanced user. Here you can choose which program features you want installed and where they will be installed

3. The InstallShield Wizard will start up.

Select

Next and you will proceed to Computer Information.

Within this screen you can enter your

Username and Organisation plus there are

two other options available within this screen to select:

a. Anyone who uses this computer (all users) will automatically be selected.

This allows all users who access this computer to have the ability to use O

Connection Manager

b. Only for me. This will only allow access to the user who is installing

Connection Manager

An O2Connection Manager Installer information dialogue box will appear, asking if you would like to reboot your computer now or later, for the configuration changes made to O2Connection Manager to take effect.

If you want to continue installing O

Connection Manager and start to create your profile, re-start your computer and proceed to Section 2 Standard Settings. (The 1st time you install O2Connection Manager, you will automatically proceed through Standard Setting)

If you do not choose to continue installation, and choose to have re-booted your system at a later stage, once you re-booted proceed to Section 2 Standard Settings to complete your installation.

Note: Once you have already created a profile using O2Connection Manager, you

can choose between the following 2 options:

• Standard Settings – uses the default mobile and WLAN settings

• Customise Settings – allows you to configure the settings manually. This is only

recommended for advanced users

5. The Wizard will be ready to begin installation and you will be asked to select

Install to proceed.

If you want to change any of your selections, click Back.

If you don’t wish to Install O

Connection Manager at this time, click Cancel to

exit the Wizard.

Connection Manager will proceed to Install, and may take several minutes.

Once the InstallShield has successfully installed O

Connection Manager, you will be

required to click Finish to exit the Wizard and proceed.

1.2 Installing from the web

Unless instructed otherwise, if you already have an earlier version of O2Mobile Web software, or other dialler/manager software installed then you must de-install it completely before proceeding further. Similarly, once you have successfully installed and configured the O2Connection Manager for your devices, you should avoid installing software that may conflict i.e. other dialler software. Do not install the manufacturer software supplied with the data card. If you have already done so then go to Control Panel, Add/Remove Software and remove the manager/driver

software. Reboot Windows.

If you are not using an in-built or plug in data card and you are intending to use Bluetooth™ then ensure the manufacturer software has been installed and the Bluetooth™ adapter is paired with the handset.

If you have a data card do not insert it into the PCMCIA slot until instructed to do so.

For integrated WiFi enabled laptops (e.g. Intel

, Centrino™), ensure WLAN is powered on and logon with Administrator rights (Windows NT4, Windows 2000 and Windows XP Pro only).

If you are using Windows 2000 or Windows XP with infrared then activate handset infrared connection, align with laptop infrared port and allow the Windows Plug and Play process to install ‘Standard Modem over Infrared’.

• Launch your browser, and go to the following web site to down load the O

Connection Manager http:/www.o2.co.uk/o2connectionmanager

•You will be taken to the O

Connection Manager web page

• First you may find it useful to download the O

Connection Manager Installation

and Set up Guide by double clicking on the Download User Guide button

• Double Click on the

Download O2Connection Manager button

•You will proceed to the Install & Configure page

• Select O

Connection Manager, and save the file to your hard drive. (remember

where on the hard drive you saved the file)

• Once the file download has completed. Go to the location where you saved the

file and double click the

zipped file. Unzip the files and double click the RUN.EXE

file

•O

Connection Manager should run automatically, and the installation process

follows that for CD as described in section 1.1

You will be presented with the Create profile screen.

If you have already installed O

Connection Manager and are creating another

profile: for Custom installation go to Section 3.

Once your system has successfully rebooted, the

Create profile screen where you

choose the type of device you want to install is displayed.

You have 3 options that you can choose from:

• Mobile phone (see section 2.1) – create a profile for ‘Mobile phone only’ or ‘Mobile phone & WLAN’

•Wireless PC card (see section 2.2) – create a profile for ‘Wireless PC card’ only or ‘Wireless PC card & WLAN’

• Skip this step, I want to use only WLAN (see section 2.3) – create a profile for ‘WLAN only’

Once you have selected your choice, select and click

Next to proceed.

2. Setting up your profile

2.1.1 – Connection via infrared

For Infrared connection, you must connect your device first and let Windows Plug and Play complete it’s installation.

Align the device’s infrared port, usually located at the top or bottom edge of the device with the infrared port on your laptop.

Select

Infrared, then select Next to continue to detect the device.

Select the

Detect icon and O2Connection Manager should automatically detect your

device and populate the fields. If O2Connection Manager is unable to detect your device, the following message will be displayed:

Your phone cannot be detected. Please make sure your infrared ports are aligned

Ensure that the Infrared reception on your device is activated, and that your system can detect the device. When satisfied that this is successful, click Ye s and your device should be successfully detected, and O2Connection Manager will continue installation. If error still persists, the following message will be displayed:

The Profile Manager was either unable to detect your device, or it does not have the correct details for the device. If you have an Internet connection already, you could update the make and model details and try again. Would you like to try this now?

If you have an Internet connection select

Ye s, and update the drivers from the

O2Connection Manager web site. If you have no connection, select No, and then select Back. You can now select another means of connecting your device to O2Connection Manager.

Once device is detected successfully, select

Next to proceed to WLAN screen Section 2.3.

2.1 Mobile phone profile

The following outlines how to set up your profile for using your O2mobile phone as a modem.

Select the option for

Mobile phone and click Next to proceed.

Choose one of the following options to connect your phone to your laptop:

• Infrared

• Serial

• USB

• Bluetooth™

2.2 Laptop data card

The following outlines how to set up O2Connection Manager for use with a data card.

Note: O2Connection Manager automatically installs all drivers for listed data cards,

excluding the Nokia D211. When installing any of the listed cards, ensure you have un-installed their drivers from your laptop before installing O2Connection Manager.

When installing the Nokia D211 card, ensure that you install all its drivers and associated software from the manufacturer before installing O

Connection Manager.

Select the option for correct card and click

Next to proceed.

Use the drop down combination boxes on this screen to select:

• Make of device (Novatel Wireless etc.)

• Number of model (G201 etc.)

• Service:

• GPRS (Automatically be detected if your card only supports GPRS)

• If your card supports GPRS and 3G you can choose from:

– 2G Only – 3G Only

3G Preferred is the default that allows the device to auto-switch between GPRS and 3G.

2.1.2 – Connection via serial (serial/USB)

Connect your adapter to any available Serial or USB port. Ensure that your device is connected to the adapter. Select Serial, then select Next to continue to detect the device.

Select the

Detect icon and O2Connection Manager should automatically detect your

device and populate the fields. If O2Connection Manager is unable to detect your device, the following message will be displayed:

Your phone cannot be detected. Please check all devices and try again

Ensure that your adapter is inserted into the available Serial or USB port and your device is also attached. Ensure that your system can detect the device. When satisfied that this is successful, click Yes and your device should be successfully detected, and O2Connection Manager will continue installation. If error still persists, the following message will be displayed:

If you have an Internet connection select

Ye s, and update the drivers from the

O2Connection Manager web site. If you have no connection, select No, and then select Back. You can now select another means of connecting your device to O2Connection Manager.

Once device is detected successfully, select

Next to proceed to WLAN screen (section 2.3).

2.1.3 Connection via Bluetooth™

• Ensure you have created a bond between your phone and laptop before configuring O2Connection Manager. You should use the Serial Port Profile, and choose automatic connection, if supported by your Bluetooth software

• When you select the Bluetooth as the modem, a dialog box will be displayed asking which Bluetooth COM port you wish to use. The default for most systems is COM6; but this may vary

• Bluetooth support is dependent on Operating System and the vendor of your Bluetooth accessory. You should always use the most up to date system drivers (consult the website of the Bluetooth accessory vendor)

• Please note that 3COM Bluetooth equipment is not compatible with O

Connection Manager

+ 20 hidden pages

O2 CONNECTION MANAGER INSTALLATION AND SET UP GUIDE

Specifications and Main Features

Frequently Asked Questions

User Manual