WARRANTY, SUPPORT AND SERVICE ....................................... 07
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NZXT HEADSET STND
INTRODUCTION
Congratulations on your purchase of the NZXT Headset Stand!
(We call it the STND) Whether you are a professional streamer, a
casual player, or a hardcore gamer; we’d like to welcome you to the
NZXT family of high-end gaming peripherals.
This NZXT Headset STND is designed to be an easy to use and
great looking storage device. It is engineered to provide even more
functionality when used in concert with the NZXT MXER (see below).
When connected to the NZXT MXER, the STND automatically
switches between speakers and headsets that are connected to the
MXER. For example, if you are listening to your headset and want to
hear your audio through your speakers instead, simply remove your
headset and rest it on the top of the STND; your headset volume will
fade out, and your speakers will turn on with a soft start. Swapping
audio works in reverse, as well: if you are listening to audio through
a set of connected speakers, you can switch the audio output to
your headset automatically by lifting the headset off the STND, and
your speaker volume will then become muted.
The NZXT STND comes complete with an attached messenger cable
with 2.5mm connector designed to communicate with the NZXT
MXER (please note: NZXT MXER is not included in this package and
sold separately). The messenger cable enables the STND to tell
the NZXT MXER whether you are using your headset or speakers.
If you don’t have the NXZT MXER yet, or don’t plan to get one, the
connector can be conveniently docked into the storage jack on the
back of the STND, so you can keep this cable and connector hidden
neatly out of the way.
This manual will help you set up your NZXT STND, and sort out any
trouble with a troubleshooting guide. It also contains important
warranty information in case your STND should ever malfunction or
need repair.
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NZXT HEADSET STND
ABOUT THE NZXT
HEADSET STND
The NZXT Headset STND was designed to be a sleek and modern place
to store any type of headphones or headset. Even more functionality is
unlocked by connecting the Stand to the NZXT MXER.
ABOUT USING THE HEADSET STND WITH THE NZXT MXER
The complete NZXT Audio system consists of the NZXT STND (described in this
guide), the NZXT MXER, and NZXT AER Headsets. All of the NZXT audio system
components are high-end desktop PC gaming audio products by themselves,
but combined together, they unlock additional functionality and performance.
The NZXT MXER enables easy switching between headsets and attached
speakers. When the MXER is combined with the auto-sensing STND, the MXER
swaps between connected headsets and speakers for you, automatically.
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A
NZXT HEADSET STND
A
B
B
PACKAGE CONTENTS &
DESCRIPTION
HEADSET STND
The NZXT STND and attached 2.5mm cable & connector
Attached 2.5mm cable & connector docked into rear of STND.
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NZXT HEADSET STND
SETTING UP THE HEADSET
STND
ASSEMBLE THE HEADSET STND
Your new STND ships in two pieces. Start by carefully inserting the top piece
with messenger wire into the bottom section. Carefully apply even downward
pressure until tubes are fully inserted.
USE WITH MXER
If you’ve purchased the NZXT MXER, connect the 2.5mm messenger cable on
the stand to the 2.5mm input on the rear of the MXER. This enables automatic
speaker/headset selection when a connected headset is stored or removed
from the STND.
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NZXT HEADSET STND
BASIC TROUBLESHOOTING
WHEN USING THE NZXT MXER WITH YOUR NZXT STND, IF THE AUDIO
DOESN’T SWITCH AS EXPECTED TO CONNECTED SPEAKERS WHEN
STORING THE HEADSET, CHECK:
• Are both ends of the speaker audio cable firmly pushed into their 3.5mm audio connectors?
• Is the volume level of the device you are connected to set to minimum or muted?
• Is the 2.5mm messenger cable connector firmly pushed into the rear connector on the Mixer?
• Does the headset weigh at least 120 grams and centered on the cradle that activates the pressure switch?
Indicates toxic and hazardous substances in all homogeneous materials of the stated part is below the limit requirement
of SJ / T 11363-2006 standard.
X
: 表示该有害物质至少在该部件的某一均值材料中的含量超出GB/T 26572官定的限量要求。
Indicates toxic and hazardous substances in all homogeneous materials of the stated part is within the limit requirement of the
European Restriction of Hazardous Substances Directive 2011/65/EC (the "RoHS Directive).
This NZXT Global Warranty Policy governs the sale of products by NZXT to you.
I. WARRANTY LENGTH
New NZXT ProductWarranty Length for Parts
Computer Cases2 Years
Temperature Meters2 Years
Fans2 Years
Lighting2 Years
Accessories2 Years
Headset/Headphone2 Years
Headset/Headphone Storage2 Years
Mixer2 Years
Kraken M Coolers3 Years
Motherboards4 Years
Power Supply10 Years
Kraken Coolers6 Years
Refurbished NZXT ProductWarranty Length for Parts
All NZXT Certified Refurbished Products1 Year
Any replacement product will be covered under warranty for the remainder of the warranty period
or thirty days, whichever is longer. Proof of purchase is required for warranty service.
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II. WHO IS PROTECTED
The Warranty covers only NZXT products purchased by the original consumer.
III. WHAT IS AND IS NOT COVERED
Please note that our warranty is not an unconditional guarantee. If the product, in NZXT's
reasonable opinion, malfunctions within the warranty period, NZXT will provide you at its sole
discretion with a repaired or replacement product, either new or refurbished, with a similar
function that is equal or greater in value depending on supply. Our warranty does not cover the
following:
• any product or serial number/warranty sticker modification applied without permission from NZXT;
• any damage that is not a manufacturing defect;
• damage, deterioration or malfunction resulting from: accident, abuse, misuse, neglect, fire, water, lightning,
or other acts of nature, unauthorized product modification or failure to follow instructions included with
the product;
• improper installation, unauthorized alterations or modifications, or repair or attempted repair by anyone
not authorized by NZXT;
• shipping or transport damage (claims must be made with the carrier);
• normal wear and tear.
NZXT does not warrant that this product will meet your requirements. It is your responsibility to
determine the suitability of this product for your purpose. For NZXT Store orders, we cover two
way return shipping for all exchanges and returns. For all other authorized dealers, NZXT Support
does not cover return shipping and only covers one way shipping from NZXT back to the end user
for exchanges. Two way expedited shipping is provided for all PSUs covered under the Less Than
Three program, indiscriminate of purchase location, provided the location is an approved NZXT
reseller.
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IV. EXCLUSION OF DAMAGES (DISCLAIMER)
NZXT's sole obligation and liability under this warranty is limited to the repair or replacement
of a defective product with either a new or refurbished product with a similar function that is
equal or greater in value at our option. NZXT shall not, in any event, be liable for any incidental
or consequential damage, including but not limited to damages resulting from interruption of
service and loss of data, business, or for liability in tort relating to this product or resulting
from its use or possession.
V. LIMITATIONS OF IMPLIED WARRANTIES
There are no other warranties, expressed or implied, including but not limited to those of
merchantability or fitness for a particular purpose. The duration of implied warranties is limited
to the warranty length specified in Paragraph I.
VI. TO OBTAIN TECHNICAL SUPPORT
If you have already referenced your product owner's manual and still need help, you may
contact us by phone at +1 (800) 228-9395, by email at service@nzxt.com, or visit the NZXT
Support site at nzxt.com/customer-support.
VII. HOW TO OBTAIN A WARRANTY SERVICE FROM NZXT
To receive a warranty service for your product when purchased directly from NZXT, you must
submit a request via the NZXT Support site outlining the problem. If a technician deems the
product defective or requiring testing, you will be required to provide a copy of your proof of
purchase, which will enable you to submit a Return Merchandise Authorization “RMA” request.
Once approved, you`ll receive an RMA number, upon which you will be asked to ship the
defective item back to NZXT with the RMA number clearly marked or labelled on the package.
NZXT recommends that appropriate measures are taken to safeguard the product from damage
during shipping.
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VIII. APPLICABLE LAW AND ADDITIONAL LEGAL RIGHTS FOR CONSUMERS
This warranty gives you specific legal rights. These conditions are governed and construed in
accordance with the laws of California (with exception of its conflict of law provisions), and the
application of the United Nations Convention of Contracts for the International Sale of Goods is
expressly excluded. The non-exclusive jurisdiction of the courts of California is agreed, which
means that you may bring a claim to enforce your consumer protection rights in connection with
this Global Warranty in the country which you have your habitual residence where you may have
additional rights. These rights may vary.
For original consumers who are covered by consumer protection laws or regulations in their
country, state, or province of purchase or, if different, their country, state, or province of residence,
the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such
consumer protection laws and regulations. To the extent that liability under such consumer laws
can be limited, NZXT’s liability is limited, and its sole option, to repair or replacement, either new
or refurbished, with a similar function that is equal or greater in value depending on supply.
In the United Kingdom:
• For NZXT products sold to customers in the UK, during the expected lifespan of your product your legal rights
entitle you to the following:
› Up to 30 days: if your goods are faulty, then you can get an immediate refund.
› Up to six months: if your goods can't be repaired or replaced, then you're entitled to a full refund, in most cases.
› Up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back.
• If the person seeking to rely on the guarantee is not the original consumer, the NZXT Warranty will cover the
product in relation to that person provided that they are able to provide proof of the transfer of the benefit of
the guarantee from the original consumer.
• The implied warranties under the Consumer Rights Act 2015 says that your goods must be as described, fit for
all purposes for which such goods are usually supplied, and of satisfactory quality.
In the EU:
• If you are a consumer and have your habitual residence in the EU, you additionally enjoy the protection
afforded to you by provisions that cannot be derogated from by agreement by virtue of the law where you have
your habitual residence.
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IX. WARRANTY SERVICE FROM RESELLERS
In the event that a warranty service is sought, you must provide proof of purchase (store receipt or
invoice) in order to receive the service and if deemed necessary, repair or replacement product.
In North America:
Within the first 60 days after purchase, please return your product (or for power supplies installed
within our enclosures, just the failed power supply) to your dealer or reseller for a replacement. If
the product is still within warranty and you can no longer return it to your dealer, please contact
NZXT Customer Support (see above) for assistance and instructions. NZXT will not accept returns
without prior approval and an RMA number.
In Europe:
Within the first year after purchase, please return your product (or for power supplies installed
within our enclosures, just the failed power supply) to your dealer or reseller for a replacement. If
the product is still within warranty and you can no longer return it to your dealer, please contact
NZXT Customer Support (see above) for assistance and instructions. NZXT will not accept returns
without prior approval.
In Australasia:
Within the first two years after purchase, please return your product (or for power supplies
installed within our enclosures, just the failed power supply) to your dealer or reseller for a
replacement. If the product is still within warranty and you can no longer return it to your dealer,
please contact NZXT Customer Support (see above) for assistance and instructions. NZXT will not
accept returns without prior approval.
The cost of shipping will be borne at the first instance by you; however, if the purchased item is
defective, NZXT will reimburse reasonable postage or transportation of costs.
Outside North America, Europe, and Australasia:
If your product needs to be returned within the warranty period, please contact the retailer or
distributor from whom you purchased the product.
X. NZXT.COM STORE RETURNS/EXCHANGE POLICY
Eligible products under this NZXT Warranty qualify for a full refund or exchange only with an
authorized RMA number and if the item is returned to the NZXT.com store inventory within 30 days
of purchase. Returns are not allowed beyond 30 days of the purchase date. The NZXT.com Store
reserves the right to deny any return or exchange. Refunds will be credited to the original method of
payment. To initiate a return, simply submit a request via NZXT support site.
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NZXT HEADSET STND
SUPPORT AND SERVICE
If you have any questions or problems with the NZXT product you purchased, please don’t hesitate
to contact us using our support system. support.nzxt.com
Please include a detailed explanation of your problem and your proof of purchase. For comments
and suggestions, you can e-mail our design team, designer@nzxt.com. Lastly we would like to
thank you for your support by purchasing this product.
For more information about NZXT, please visit us online. NZXT Website: nzxt.com
> Visit support.nzxt.com for information on warranty coverage and service.
> Visite el sitio Web support.nzxt.com para obtener información sobre la cobertura y el servicio de la garantía.
> Visitez support.nzxt.com pour les informations de la couverture de la garantie et du service.
> Informationen zu Geltungsbereich und Service der Garantie finden Sie unter support.nzxt.com.
> Visitare il sito support.nzxt.com per informazioni sulla copertura e sul servizio della garanzia.
> Visite support.nzxt.com para obter informações sobre a cobertura da garantia e assistência.
Подробную информацию об условиях гарантийного обслуживания см. на веб-сайте
>
> 보증 범위와 서비스에 대한 자세한 내용은 support.nzxt.com 을 참조하십시오.