NXR DRGB3001, DRGB3602, DRGB3601 User Manual

Duro Corporation

Gas Range Manual for Installation, Care & Maintenance

DRGB3001 DRGB3601 DRGB3602 WD03122008

Thank you for purchasing your NXR indoor range. We

This manual contains instructions on how to properly install and

appreciate your business and we recommend that you read this
entire user’s manual before operating your new appliance for the
first time.

set up your new range, as well as insights into many of the
unique features that our product offers. Please keep this manual
for future reference, as it contains the answers to questions that
you might have as you begin to cook.

Thank you,

Duro Corporation

Contents

instructions

Safety Instructions ……………………………………………………………. 1

Installation Instructions ………………………………………………………. 2~8

Cooktop Operation …………………………………………………………… 9~11

Oven Operation ………………………………………………………………. 12

Broiler Operation ……………………………………………………………... 13

Griddle Operation …………………………………………………………….. 14

Care & Cleaning ……………………………………………………………… 15~16

Troubleshooting ………………………………………………………………. 17

Warranty & Product Registration …………………………………………….. 18~19

!

If the information in this manual is not followed exactly, a fire or an explosion may result
causing property damage, personal injury or even death.

Do not store or use gasoline, liquid propane cylinder or other flammable vapors and
liquids in the vicinity of this appliance.

WARNING

What to do if you smell gas?

Do not try to light any appliance.

Do not touch any electrical switch.

Do not use any phone in your residence.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s

.

If you cannot reach your gas supplier, call the fire department.

For installation and service of your range product, it must be performed by a
licensed installer, an approved service agency or your gas supplier.

1

Installation

!

NOT

thi

WARNING

All ranges can tip and cause injuries.

Install anti-tip device packaged with range.

Follow all Installation Instructions.

Make sure the anti-tip bracket is installed:

Slide range forward.

Make sure the anti-tip bracket is securely attached to the wall behind the range.

Safely tilt the front of the range upward slightly and move back against wall, Making
sure the pin slides under bracket.

Important Safety Information

Gas appliances can cause minor exposure to four of these substances, namely benzene,
carbon monoxide, formaldehyde and soot, caused primarily by the incomplete combustion
of natural gas fuel. When operating your range on natural gas, the flames from the burners
should be blue in color. In addition, the flames should be stable, free of yellow tipping,
excessive noise and lifting. However, this yellow tipping should be restricted to the primary
flame kernels only. Properly adjusted burners, indicated by a bluish rather than a yellow
flame, will minimize incomplete combustion. Exposure to those substances can be
minimized by venting with an open window or use of a ventilation fan or hood.

!

Do not store or use gasoline, liquid propane cylinder or other flammable vapors and
liquids in the vicinity of this appliance.

The installation and service of your range must be preformed by a qualified installer, an
approved service agency or the gas supplier.

!

ELECTRICAL GROUNDING INSTRUCTIONS: this indoor cooking appliance is
equipped with a tree-prong (grounding) plug for your protection against shock hazard
and should be plugged directly into a properly grounded three-pronged receptacle. DO

WARNING

WARNING

cut or removes the grounding prong from

s plug.

2

Installation

•

When cooking, set the burner controls so that the flame heats only the bottom of the

y p

yp pp y

To ensure proper and safe operation, read all instructions befor e using the product. Install
or locate the product only in accordance with the provided Installation Instructions.

• Do not attempt to adjust, repair, service, or replace any part of your appliance unless it is
specifically recommended in this guide.

• Do not use the range for warming or heating the room.

• Do not leave children along or unattended in the area where the range is in use. Never
allow children to sit or stand on any part of the oven. Do not let children play with the
range.

• All other servicing should be referred to a qualified service agency.

• Have the technician show you the location of the gas shut off valve and how to shut it off
in an emergency situation.

• Always disconnect power to appliance before any type of servicing.

• Do not use abrasive or caustic cleaners or detergents on this appliance. They may cause
permanent damage to the surface.

utensil and does not overlap at the sides of the utensil.

• Utensils (pots & pans) that conduct heat slowly, i.e. glass pots, should be used in
conjunction with burner flames at a low or medium setting.

• Turn off all controls and wait for appliance parts to cool before touching or cleaning them.
Do not touch the burner grates or surrounding areas until they are cool.

• Do not use water on grease fires.

• Clean appliance with caution.

• Always turn pot handles to the side or back of the range. Do not turn handles towards the
area where they are easily burned. Handles should not extend over adjacent burners.

• Use the range only for cooking tasks expected of a home oven as outlined in this manual.
When using the cooktop, do not touch the grates, burner caps, burners bases, or any other
parts in proximity to the flame. These components may be hot enough to cause burns.

•Use dr
steam.

• Do not let pot holder touch hot surface areas. Do not use a towel or other bulky cloth.

• Do not heat unopened food containers. Build up of pressure may cause the container to
explode and result in injury.

• During and after use, do not touch interior surfaces of the oven until cool.

ot holders. Moist or damp pot holders on hot surfaces may result in burns from

3

Installation

Installati

thi

ith l

WARNING

!

Gas Supply Requirements

on of
national Fuel Gas Code, ANSIZ223.1 / NFPA 54. In Canada, installation must conform to the
current natural Gas Installation /code, CAN 1-1.1-M81 and with local codes where applicable.

This range has been design-certified according to ANSIZ21.1-2005, latest edition.

MAXIMUM GAS SUPPLY PRESSURE TO APPLIANCE ---14.0 IN.W.C.

MINIMUM GAS SUPPLY PRESSURE TO APPLIANCE ---6.0 IN.W.C.

APPLIANCE REGULATOR IS SET AT 5.0 IN. W.C. OUTLET PRESSURE

Keep appliance area clear and free from combustible materials, gasoline, and other flammable
vapors.

Do not obstruct the flow of combustion air into the range and ventilation air away from the
range.

Ventilation: it is recommended that the unit be set under a powered, vented exhaust hood of
sufficient size and capacity.

Before installing the range, you must locate and secure the included anti-tip bracket to the wall
for your range.

s range must conform w

ocal codes, or in the absence of local codes, than

!

The use of cabinets for storage above the appliance may result in a potential burn hazard.
Combustible items may ignite; metallic items may become hot and cause burns. If a cabinet
storage is to be provided, the risk can be reduced by installing a range hood that projects
horizontally a minimum of 5” (12.7cm) beyond the bottom of the cabinets.

This appliance shall not be used for space heating. This information is based on safety
considerations.

All openings in the wall behind the appliance and in the floor under the appliance shall be
sealed.

WARNING

4

Installation

Dimensions and Clearances

The range may be installed flush to the rear wall. You may install a non-combustible
material on the rear wall above the range and up to the vent hood. It is not necessary to
install non-combustible materials behind the range below the counter top height.

The minimum distance from the side of the range above the counter top to combustible
sidewalls must be at least 10 inches.

5

Installation

Dimensions and Clearances

6

Installation

pp y q

Fire Protection Association, 1 Batterymarch Park, Quincy

U

120V, 60H

2

Where a standard two

prong wall receptacle is encountered, it is the responsibility and

2

Install male ½ flare union adapter to ½ NPT internal thread elbow at inlet of regulator

Electric Power Supply Requirements

Your range must be electrically grounded in accordance
with local codes or, in the absence of local codes, in
accordance with the National Electrical Code
(ANSI/NFPA 70, latest edition). In Canada, electrical
grounding must be in accordance with the current CSA
C22.1 Canadian Electrical Code Part 1 and/or local codes.
A copy of this standard may be obtained from: National

,

Massachusetts 02269-9101.

The power supply must be the correct polarity. Reverse
polarity will result in continuous sparking of the
electrodes, even after flame ignition. If there is any
doubt as to whether the power supply has the correct
polarity or grounded, have it checked by a qualified
electrician.

se

breaker or time delay fuse.

z, and properly grounded branch circuit protected by a 15-amp or 20-amp circuit

Grounding

1. The power cord is equipped with a three-prong (grounding) plug which mates with a
standard three-prong grounding wall receptacle to minimize the possibility of electrical
shock hazard from the range.

.

obligation of the customer to have it replaced with a properly grounded three-prong wall
receptacle. Do not cut or remove the grounding prong from the power cord.

-

Connect Range to Gas Supply

1. Install a manual gas line shut-off valve in the gas line in an easily accessed location outside
the range.

.

On models equipped with standard twin burners, install the male pipe thread end of the ½”
flare union adapter to the ½” NPT internal thread at inlet of pressure regulator. Use a
wrench on the regulator fitting to avoid damage.

3. Install male ½” or ¾” flare union adapter to the NPT internal thread of the manual shut-off
valve, taking care to secure the shut-off valve to keep it from turning.

4. Connect flexible gas line connector to the regulator on the range. Position range to permit
connection at the shut-off valve.

”

”

.

7

Installation

and turn on main gas supply valve

Wood/Composite Overlay Installation

Visually check tubular burner (oven burner) re

-

ignition to be sure both rows of burner ports are

5. When all connections have been made, make sure all range controls are in the “off” position

.

6. Use a leak detector at all joints and connections to check for leaks in the system. Do not use a

flame to check for gas leaks.

The appliance must be isolated from the building’s gas supply piping system by closing its
individual manual shut-off valve during any pressure testing of the gas supply piping system at
test pressure equal to or less than ½ psig (3.5kPa).

The bottom of the hood should be 30′′ min. to 36′′ above the counter top. This would typically

result in the bottom of the hood being 66′′ to 72′′ above the floor. These dimensions provide safe

and efficient operation of the hood.

After Installation:

Check ignition of cooktop burners.

Check the air shutter adjustment – sharp blue flame, with no yellow tipping or lifting flames.

Check ignition of oven burner.

relighting each time.

Check for gas leaks at all gas connections (using a gas detector, never a flame).

Check oven bake and convection bake function.

8

Cooktop Operation

the knob stays at Hi , it will continue to click.

slow boil on large quantities

Surface Burner Ignition

Push to release gas.

To light the surface burners, push and turn the appropriate control knob counter clockwise to a
“Hi” position. You will hear a clicking noise – the sound of the electric spark igniting the burner.

Once burner ignition has been achieved, turn the burner control knob to adjust the flame size. If

“

”

NOTE: When one burner is turned to the “Hi” position, all the burners will spark. Do not

attempt to disassemble or clean around any burner while another burner is on. Do not touch any
burner cap, burner base, or igniter while the igniters are sparking.

Heat Settings:

Hi Ignites the burners.
Simmer Melting small quantities, steaming rice, warming food,

Low Melting large quantities.
Low-Medium Low-temperature frying, simmering large quantities, heating

Medium Sautéing and browning, braising, pan-frying, maintaining

Turn to ‘Hi’ position.

melting chocolate or butter.

milk, cream sauces, gravies.

Adjust to appropriate

flame height.

.

Medium – Hi High-temperature frying, pan boiling, maintaining slow boil

Hi Boiling liquid quickly, deep frying.

!

FOOD SAFETY

According to the United States Department of Agriculture: DO NOT hold foods at
temperatures between 40oF to 140oF more than 2 hours. Cooking raw foods below 275oF is
not recommended.

WARNING

on large quantities.

9

Cooktop Operation

A smaller flame will give the best simmer results

Small flames offer precise

yy

If the power fails, the surface burners can be lighted manually

Hold a lighted match near

removed

Boil overs or spills will not seep underneath the cooktop

The burners should

oven on to 450

F (230 C) for 20 to 30 minutes; then turn the oven knob to Broil for

Simmer and Boil

•
cooking performance for delicate foods, keeping food warm, melting chocolate or
butter, and for cooking that need to cook over low heat for a long time.

• The highest (larger) flame settings provide the maximum heat that is available on
your range. This setting should be used for heavy cooking loads such as water
boiling and pasta cooking.

Flame Size

• When you select the flame size, watch the flame when you turn the knob.

• Any flame larger than the bottom of the cookware is wasted.

• The flame should be steady and blue in color. Foreign material in the gas line may cause
an orange flame during initial operation.

Approximate 1
1/2“ Flame Height

Power Failure

• If the gas does not ignite within four seconds, turn off the valve and allow at least five
minutes for any gas to dissipate. Repeat the lighting procedure.

.

•
a burner and turn knob counterclockwise to “HI”. After burner lights, turn knob to
setting.

Cooktop

• To prevent the cooktop from discoloring or staining, clean cooktop after each use, and
wipe up acidic or sugary spills as soon as the cooktop has cooled.

• The sealed burners of your range are not secured to the cooktop and are designed to be

.

be cleaned after each use.

!

BEFORE BAKING OR BROILING
The oven and broiler should be turned on to burn off the manufacturing oils. Turn the

the same length of time. You may wish to turn on the ventilator above your range at
this time

WARNING

˚

˚

.

.

“

”

10

Cooktop Operation

Oven Vent

• Do not block the ducts at the rear of the range when cooking in the oven. It is
important that the flow of hot air from the oven and fresh air into the oven burner
never be interrupted. Avoid touching the vent opening or nearby surfaces during
oven or broiler operation – they may become hot.

Burner Grates

1. The grates must be properly positioned before cooking. Improper installation of the
grates may result in scratching of the cooktop and / or poor combustion.

2. Do not operate the burners without a pan or utensil on the grates

11

Oven Operation

Natural Airflow Bake

occurs when heat is transferred into the oven from the bake burners in

y

yg

accelerates natural defrosting of the food without heat

avoid illness and food waste, do not

Oven Function

the bottom of the oven cavity. Heat is then circulated by natural airflow. This is a traditional
bake setting.

Infrared Broil

The broil burner is located at the top of the oven. This burner heats the metal screen until it
glows. The glowing screen produces the infrared heat, searing the outside of broiled foods and
sealing in juices.

Convection Bake

Heat is transferred from the bake burners in the bottom of the oven cavity to the oven cavity
itself. The convection fan in the rear of the oven then circulates it. This convection process
provides more even heat distribution throughout the oven cavity. Multiple rack use is possible
for the largest baking job. Convection cooking is faster, can be accomplished at lower
temperatures and provides more even temperatures than with regular cooking.

Convection Roast

The convection fan circulates the heated air evenl
and broiler pan provided, heated air will be circulated over the around the food being roasted.
The heated air seals in juices quickly for a moist and tender product while, at the same time,
creating a rich golden brown exterior. When convection roasting, it is important that you use
the broiler pan for best convection roasting results. The pan is used to catch grease spills and
has a cover to prevent grease splatters.

Convection Defrost

over and around the food. Using the cover

With temperature control off, a motorized fan in the rear of the oven circulates air. The fan

. To

allow defrost food to remain in the oven for more than two hours without being cooked.

Convection Dehydrate

o

With the temperature control on 175
bottom of the oven cavity and is circulated by a motorized fan in the rear of the oven. Over a
period of time, the water is removed from the food by evaporation. Removal of water inhibits
growth of microorganisms and retards the activity of enzymes.

F, warm air is radiated from the bake burners in the

12

Broiler Operation

knob to the Broil position. Wai t for the burner to become hot, approximately 2 minutes

Setting Broil

T

The oven indicator light will remain on until the selector knob is turned to the off position or the

Note: Door must be closed during broiling operation.

Broiling is a method of cooking tender cuts of meat directly under the infrared broiler in the
oven . Broiling in the oven is accomplished with the oven door closed. It is normal and
necessary for some smoke to be present to give the food a broiled flavor.

Preheating

Preheating is suggested when searing rare steaks (Remove the broiler pan before preheating
with the infrared broiler. Foods will stick on hot metal). To preheat, turn the “Oven” selector

“

”

Preheating is not necessary when broiling meat well-done.

To Broil

Broil one side until the food is browned; turn and cook on the second side. Season and serve.
Always pull the rack out to the “stop” position before turning or removing food.

The “Oven” selector knob controls the Broil feature. When broiling, heat radiates downward
from the oven broiler for even coverage. The Broil feature temperature is 500˚F (260˚C).

.

The broil pan and insert used together allow dripping grease to drain and be kept away from

the high heat of the oven broiler. DO NOT use the broil pan without the insert. DO NOT

cover the broil pan insert with foil. The exposed grease could catch fire.

o set the oven to Broil:

1. Place the broiler pan insert on the broiler pan. Then place the food on the broiler pan insert

2. Arrange the interior oven rack and place the broiler pan on rack. Be sure to center the broiler
pan and position directly under the broil burner. If preheating the broil burner first, position
the broiler pan after the broil burner is preheated.

3. Turn selector knob to Broil.

temperature control cycles off.

13

Griddle Operation

4.

Make sure the grease tray is under the front edge of the griddle. Position the tray under

4.Butter or cooking oil can be added for more flavor, then place the food to cook

Before Using the Griddle

1. Clean the griddle thoroughly with warm, soapy water to remove dust or any protective
coating.

2. Rinse with clean water and wipe off to dry with soft, clean, lint-free towel/cloth.

3. A stainless steel cover that is sized to fit on top of the surface when the griddle is not
being used is provided. Please note – the cover must be removed before turning the
griddle on.

the griddle overhang to catch grease or food residue.

Use of the Griddle

1. Push and turn the control knob counter-clockwise to the preferred cooking temperature.

2. Preheat the griddle for 10-12 minutes

3. When the griddle is preheated to the desired temperature, the indicator light will turn on.

.

CAUTION:

The surface of the griddle is hot after use. Please allow sufficient time for the griddle to
cool prior to cleaning.

!

Before Baking or Broiling the oven and broiler should be turned on to burn off the

manufacturing oils. Turn the oven on to 450
broiler to “Broil” for the same length of time. You may wish to turn on the ventilator
above your range at this time.

WARNING

o

F (230oC) for 20 to 30 minutes; then turn the

14

Care and Cleaning

Use only a sponge, soft cloth, fibrous or plastic brush, and nylon pad for cleaning.

•

Dry the components with a soft, lint

free cloth

Cl

ith

ild det

soap. Dry with a dry, clean cloth.

Do Not

cut or removes the grounding prong from the plug

Cooktop

• To avoid electrical shock or burns, turn off all controls and ensure the cooktop is cool
before cleaning.

• Before cleaning the cooktop, ensure that all burners are turned off and that all
components are cool enough to safely touch.

• Do not use harsh or abrasive cleaning agents, waxes, polishes, or commercial cooktop
cleaners to clean the cooktop.

•

• Always dry components completely before using the cooktop.

Control Panel, Door Handle, Control Housing

• Clean the control panel, door handle and control housing with a solution of mild
detergent and warm water.

• Do not use abrasive cleaners or scrubbers; they will permanently damage the finish.

-

Oven Window

• Clean all glass surfaces with a solution of mild detergent and hot water. Use a mild
glass cleaner to remove fingerprint or smears.

• Dry completely with a soft, lint-free cloth.

Porcelain Surfaces

•

Stainless Steel Surfaces

• Do not use any cleaning product containing chlorine bleach.

• Do not use a steel-wool pad; it will scratch the surface.

• Use a hot, damp cloth with a mild detergent. Use a clean, hot, damp cloth to remove

ean oven interior and inner door liners w

Rinse and dry with a soft cloth. Do not use abrasives or commercial oven cleaners.

!

WARNING

.

a solution of m

ergent and hot water.

Electrical Grounding Instructions: this indoor gas cooking appliance is equipped

with a three-prong (grounding) plug for your protection against shock hazard and should be
plugged directly into a properly grounded three-pronged receptacle.

.

Caution Label all wires prior to disconnection when servicing controls. Wiring errors can

cause improper and dangerous operation. Verify proper operation after servicing.

15

Care and Cleaning

•

Clean Stainless steel oven racks with solution of detergent and hot water

clean

gg g

To prevent electrical shock or personal injury, make sure the oven and light bulb are

door.

Metal Finishes

• Wash with soap and water, glass cleaner, or mild liquid sprays.

Plastic Finishes

• When control panel trim and end caps are cool, clean with soap and water, rinse and dry.

• Use a glass cleaner and soft cloth.

Oven Racks

. To

heavy soil, use a scouring pad such as steel wool with plenty of water.

Oven Frame

• Clean with hot water, soap-filled steel-wool pads or cleaners. Rinse well with clean
water and dry.

Oven Gasket

• Do not clean the gasket. The fiberglass material of the oven door gasket cannot
withstand abrasion.

• It is necessary for the gasket to remain intact.

Replacing the Oven Light

• Turn off the power at the main power supply.

• Remove the lens cover from the housing by pulling straight out.

•
cool and power to the oven has been turned off before replacing the light bulb. Make
sure the lens cover is in place when using the oven.

Outer Oven Door

• Use soap and water to thoroughly clean the top, sides and front of the oven door. Rinse
well. You may also use a glass cleaner to clean the glass on the outside of the door.

• Do not use oven cleaners, cleansing powders of harsh abrasives on the outside of the

Inner Oven Door

• Do not allow excess water to run into any holes or slots in the door. Any soap left on
the liner causes additional stains when the oven is heated.

• Before you call for service, please review the potential problem / possible causes and
remedies shown in the table below.

16

Troubleshooting

breaker, wiring and fuses

straightened paper clip, needle, or wire

R

Foods over

cooked

I

Adjust time, temperature, or rack

Before you call for service, please review the potential problem / possible causes and
remedies shown in the table below.

Have oven connected to a properly

Oven is not connected to the electrical
power.

Nothing works

Power supply is not energized.

sized electrical power supply by a
qualified electrician.

Have an electrician check the power
supply, including the house circuit

Plug on range is not completely inserted

Top burners do not
light or do not burn
evenly

Burner flames very
large and yellow.

Sparking but no
flame ignition.

Igniters spark
continuously after
flame ignition.

Burner flame goes
out at low setting.

Oven will not heat Oven settings are not corrected

-

or under-cooked

‘Cracking’ or
‘Popping’ sound.

in the electrical outlet.

Burner holes on the side of the burner
may be clogged.

Burner bezel ports are clogged.

Burner ports or burner caps are not
positioned properly.

Cooktop is being operated with the
wrong type of gas.

egulator is not installed, is faulty, or is

set for the wrong type of gas.

Gas shut-off valve is in the ‘OFF’
position.

Power supply polarity is reversed.

Igniters are wet or dirty.

Low gas supply pressure.

Air intake holes around knobs are
obstructed.

ncorrect cooking time or temperature.

This is the sound of metal heating and
cooling.

Make sure the unit is properly
connected to the power supply

Remove the burner heads and clean
them. Check the electrode area for
burned-on food or grease.

Clean burner bezel ring ports with

.

Remove and carefully re-install burner
bezel and caps.

Ensure that the type of cooktop matches
the natural gas supply.

Check installation, replace regulator, or
set regulator for proper gas.

Turn shut-off valve to the ‘ON’ position.

Have polarity corrected.

Dry or clean igniters.

Contact gas company.

Remove obstruction.

Follow mode selection and clock
settings as specified in Oven Operation
section of the manual.

position.

This is normal.

17

Manufacture’s Limited Warranty

2. Service visits to:

i

ith l

This Product has been manufactured by Duro Corporation 280 Machlin Court, City of Industry,
CA 91789.

Duro Corporation disclaims all express warranties except for the following:

This warranty applies to products purchased and located in the United States. Products purchased
or located outside these areas are excluded.

The warranty does not apply to damage resulting from abuse, accident, natural disaster, loss of
electrical power to the product for any reason, alteration, outdoor use, improper installation,
improper operation, or repair or service of the product by anyone other than an authorized Duro
Corporation service agency or representative.

Wa rranties and Duration

Full Warranty for Parts & Labor: 1 Year

Implied warranties terminate upon expiration of the limited warranty. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply to your
implied warranty.

Duro will pay for:

All repair labor and the cost of replacement parts found to be defective due to materials and
workmanship. Service must be provided by a DURO Authorized Service Agency during normal
working hours. For a Service Agency nearest you, please call 1-877-639-7264.

Duro will not pay for:

1. Service by an unauthorized agency. Damage or repairs due to service by an unauthorized

agency or use of unauthorized parts.

a. Teach you how to use the appliance.

b. Correct the installation. You are responsible for providing electrical wiring and

other connecting facilities.

c. Reset circuit breakers or replace home fuses.

3. The warranty does not apply to damage caused from accident, alteration, misuse, abuse,
mproper installation or installation not in accordance w

codes, or improper storage of the appliance.

4. The warranty does not apply to repairs other than normal home use.

5. Travel or trip fees and associated charges incurred when the product is installed in a location

with limited or restricted access, (i.e., airplane flights, ferry charges, isolated geographic regions).

The warranty applies to appliances purchased and used by consumers for personal, family, or
household purposes only. It does not cover appliances used in commercial applications.

Should the appliance be sold by the original purchaser during the warranty period, the warranty
extends to the new owner until the expiration date of the original purchaser’s warranty period.

ocal electrical codes or plumbing

18

Warranty

the exclusion or limitation of incidental or consequential damages, so the above limitation or

pp q pp

Duro is not responsible for incidental or consequential damages. Under no circumstances will
Duro’s liability exceed the cost that you paid for the product. Some provinces/states do not allow

exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from
state to state.

Whenever you call our Customer Service at 1-877-NEXRANGE (639-7264) for technical
information and parts sales in The United States or to request service for your appliance, please
have your complete model number and serial number ready. The model and serial number can be
found on the product data plate. Please enter the information requested in the spaces provided
below:

Model No. ___________________________ Serial No. __________________________

Date Purchased _______________________ Date Installed _______________________

Purchased From ______________________

Address __________________________________________________________________

Phone ____________________________________________________________________

NOTE: You must provide proof of purchase or installation date for in-warranty service.

19