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Before using the pet fencing system, we advise you to have your dog checked by a vet to ensure it is fit to wear a collar.
During thunderstorms unplug the transmitter power unit from the power outlet and especially disconnect the antenna wire
connector from the antenna wire socket.
The CLASSIC DOG FENCE receiver collar is totally waterproof.
The transmitter is not waterproof and must be installed indoor in a dry location (for example garage or garden shed): it can withstand
temperature changes but will be damaged by water.
The system activates automatically as soon as the dog enters the unauthorized zone. However, despite the product’s excellent
reliability, it may be set off unintentionally.
To avoid unintentional triggering, your dog should not wear a tag, metallic collar, or any other collar together with the pet fencing collar.
Do not place or keep the unit in places exposed to high temperatures.
Carefully check that your pet fencing system operates properly if it has not been used for some time.
Do not adjust or test your product (boundary width, and static corrections level) while the collar is on your dog.
The collar should not be worn inside the house.
The pet fencing system is a virtual boundary; you cannot consider it as a solid, fool proof barrier for all dogs.
Each animal reacts to static and static corrections and to training in a different way. Therefore, EYENIMAL cannot guarantee that your
dog will stay, in all circumstances, within the perimeter you have defined. There always will be a risk of escape. Instinct can overcome
training especially when outside distractions tempt your dog (cats, other dogs, balls, bikes, neighbors …).
Your dog’s temperament may not be compatible with the product. Do not hesitate to contact a vet or professional trainer for any further
advice.
Keep your pet fencing system out of reach of children.
In order to maintain water tightness, we recommend the replacement of the seal located in the receiver collar every year.
Remove the battery from the receiver collar if you are not using the product for 3 months or more.
Never leave a discharged battery in the receiver collar: leakage could damage your product.
● Maintenance
Avoid cleaning the collar with volatile liquids such as solvents or cleaning fluids. Use a soft cloth and neutral detergent.
The strap can be washed with soapy water.
In order to maintain water tightness, we recommend the replacement of the seal located in the receiver collar every year.
● Troubleshooting
Should your pet fencing system develop a fault, first read this guide over, then check the collar battery and replace it if necessary. Also
check that you are using the product correctly.
Check the fit and tightness of the collar on your dog’s neck. Make sure the contact points are in contact with the animal’s skin. If
necessary, replace the short contact points by the long ones.
Make sure the contact points are correctly tightened on the collar.
Check the wire connection to the transmitter.
Check the transmitter power supply.
Check that the On/Off switch is in the “On” position (green indicator light on).
If you encounter any problem of detection distances, check the condition of the wire and of the connections (oxidation, nick in the wire).
Reinitialize the collar by removing the battery. Wait a few minutes and then put the battery back in place, making sure to follow polarity
indicated in its housing. Carry out a check as described in the § How to check that your pet fencing system is functioning properly.
If the problem persists, contact your distributor or check out on www.numaxes.com.
You can also contact our Customer Centre by email sales@numaxes.com.
Depending on the extent of the malfunction, you may have to return your product for service and repair.
For all repairs please supply the following:
the complete product
the proof of purchase (invoice or sales receipt)
If you omit one of these items, the after sales service will have to invoice you for any repair costs incurred.