NTI XTENDEX ST-C6HD-HDBT, XTENDEX, XTENDEX ST-C6HD(A)E-HDBT, XTENDEX ST-C6HD-DA-HDBT, XTENDEXST-C64K-300 Installation And Operation Manual

®

XTENDEX

Series

ST-C6HD-HDBT

ST-C6HD-DA-HDBT

ST-C6HD(A)E-HDBT

ST-C64K-300

HDMI, Digital/Stereo Audio, Ethernet, RS232

and IR Extender

Installation and Operation Manual

ST-C6HD-DA-HDBT Local Unit
(Left and Right End Views)

ST-C6HDE-HDBT Local Unit
(Left and Right End Views)

MAN150 Rev Date 12/8/2016

TRADEMARK

XTENDEX is a registered trademark of Network Technologies Inc in the U.S. and other countries.

COPYRIGHT

Copyright © 2008,2016 by Network Technologies Inc. All rights reserved. No part of this publication may be reproduced, stored
in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written consent of Network Technologies Inc, 1275 Danner Drive, Aurora, Ohio 44202.

CHANGES

The material in this guide is for information only and is subject to change without notice. Network Technologies Inc reserves the
right to make changes in the product design without reservation and without notification to its users.

Note: CATx connection cable used between NTI XTENDEX Series Local and Remote or any XTENDEX Series products
should not be run underground, outdoors or between buildings.

WARNING: Outdoor or underground runs of CATx cable could be dangerous and will void the warranty.

i

TABLE OF CONTENTS

Introduction......................................................................................................................................................................1

Materials..........................................................................................................................................................................2

Connectors and LEDs.....................................................................................................................................................4

Limitations .......................................................................................................................................................................6

Preparation for Installation ..............................................................................................................................................6

Installation .......................................................................................................................................................................7

Installing The Remote Unit ..........................................................................................................................................7

Installing The Local Unit ..............................................................................................................................................8

Connect the CATx Cables...........................................................................................................................................8

Plug-in and Boot Up...................................................................................................................................................10

Infrared Control .............................................................................................................................................................11

100BaseT + RS232 Support.........................................................................................................................................12

Technical Specifications................................................................................................................................................13

Interconnection Cable Wiring Method...........................................................................................................................14

Troubleshooting.............................................................................................................................................................15

Warranty Information.....................................................................................................................................................15

TABLE OF FIGURES

Figure 1- Connect the extended components to the Remote Unit.....................................................................................................7

Figure 2- Installation with DVI-only monitor .......................................................................................................................................7

Figure 3- Connect the XTENDEX Local Unit to the source................................................................................................................8

Figure 4- Connect CATx cable...........................................................................................................................................................8

Figure 5- Connect the AC adapter to either the Remote Unit or the Local Unit ...............................................................................10

Figure 6- Connect IR Emitter and Receiver.....................................................................................................................................11

Figure 7- Connections for Ethernet and RS232 Support..................................................................................................................12

Figure 8- View looking into RJ45 female..........................................................................................................................................14

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NTI XTENDEX 600 Foot HDMI and IR Extender

INTRODUCTION

The XTENDEX Series ST-C6HD-HDBT HDMI HDBase-T Extender transmits uncompressed digital HDMI signal, IR, and optional
SPDIF digital audio up to 600 feet over a single CAT6a/7 23AWG cable (or up to 450 feet with solid CAT5e/6) using HDBase-T
technology. Each video extender consists of a local unit that connects to an HDMI source and IR emitter; and a remote unit that
connects to an HDMI display, IR receiver, and optional SPDIF speakers.

The XTENDEX Series ST-C64K-300 4K HDMI Extender transmits uncompressed digital HDMI signal, and IR up to 300 feet over a
single CATx solid wire cable. Each video extender consists of a local unit that connects to an HDMI source and IR emitter; and a
remote unit that connects to an HDMI display and IR receiver.

The XTENDEX Series Extender is extremely simple to install and has been thoroughly tested to insure reliable performance.
Through the use of CAT5e/6/6a/7 (CATx) cable it is possible to economically increase the flexibility of an entertainme nt system.
Here are some of the features and ways this can benefit you:

ST-C6HD-HDBT Features:

• Transmits an uncompressed high speed HDMI signal over one CATx cable.

• Supports HDTV resolutions to 1080p and video resolutions to 1920x1200.

o Extend 1080p up to 5,600 feet when combined with NTI's ST-FOHDMI-LC HDMI Extender via Fiber Optic

Cable.

• HDMI features supported:

o 1920x1200 resolution
o x.v.Color, sYCC601 color, Adobe RGB Color and Adobe YCC601 color
o Dolby TrueHD, DTS-HD Master Audio, Dolby Digital, and DTS

o Bandwidth up to 154 MHz (3.76Gbps)
o Support for CEC (consumer electronic control) compatible devices.

o Lip Sync

• HDCP compliant.

• Supports the DDC2B protocol.

• High quality, rugged steel construction with durable powder coat finish.

• Only one power supply is necessary. (Power supply can be connected to either the local or remote unit.)

• Full Infrared Remote (IR) control of HDMI source from remote HDTV using existing source remote control.

Options:

Available with optional SPDIF Digital Audio support. (order ST-C6HD-DA-HDBT)
Available with optional SPDIF Digital Audio and Stereo Audio support (order ST-C6HDA-HDBT)
Available with Ethernet port for 100BaseT extension to support a Local or Wide Area Network (LAN/WAN) connection + an

RS232 port for serial devices such as Touch Screen monitors (order ST-C6HDE-HDBT).

Available with “12VDC 2A” power rating (order ST-C6HD-HDBT-12VNPS)- 2.1 x 5.5mm power jack, AC adapter sold separately

1

NTI XTENDEX 600 Foot HDMI and IR Extender

ST-C64K-300 Features:

• Transmits an uncompressed high speed HDMI signal over one CATx cable.

• Supports Ultra HD 4Kx2K resolutions to 3840x2160(30Hz) 2K resolutions to 2048x1080, HDTV resolutions to 1080p and

computer resolutions to 1920x1200.

• Supports embedded digital audio through HDMI compatible TV’s or audio receivers.

• HDMI features supported:

o HDMI 1.4
o x.v.Color, sYCC601 color, Adobe RGB Color and Adobe YCC601 color
o Dolby TrueHD, DTS-HD Master Audio, Dolby Digital, and DTS

o Bandwidth up to 340MHz (10.2Gbps)
o Support for CEC (consumer electronic control) compatible devices.

o Lip Sync

• HDCP compliant.

• Supports the DDC2B protocol.

• High quality, rugged steel construction with durable powder coat finish.

• Only one power supply is necessary. (Power supply can be connected to either the local or remote unit.)

• Full Infrared Remote (IR) control of HDMI source from remote HDTV using existing source remote control.

MATERIALS

Materials Included with ST-C6HD-HDBT/ST-C64K-300 kit:

9 NTI XTENDEX Local Unit
9 NTI XTENDEX Remote Unit
9 1-HD-3-MM 3 foot male-to-male HDMI video cable
9 1-RCA-3-MM 3 foot male-to-male RCA cable (ST-C6HD-DA-HDBT and ST-C6HDA(E)-HDBT models only)
9 1- SA-3-MM 3 foot male-to-male 3.5mm stereo audio cable (ST-C6HDA(E)-HDBT models only)
9 1-100VAC to 240VAC at 50 or 60Hz-24VDC/1.0A AC Adapter (NTI#PS4202) (NOT included with ST-C6HD-HDBT-12VNPS)
9 1- Power Cord- country specific (NOT included with ST-C6HD-HDBT-12VNPS)
9 3 Foot IR-EMITTER (IR-EMTR-3)
9 3 Foot IR-RECEIVER (IR-RCVR-3)
9 2.1x.5.5mm DC Plug with 36” Lead (ST-C6HD-HDBT-12VNPS only)
9 This manual

Additional Materials Included with ST-C6HDE-HDBT kit:

9 CT6182 DB9 Female-to-RJ45 Female adapter
9 CT6488 DB9 Male-to-RJ45 Female adapter
9 2-CB4352 5 foot RJ45-to-RJ45 CAT5 patch cable

Additional materials may be required but are not supplied:

¾ CAT5e solid UTP ; 6/6a solid UTP; CAT6a solid UTP 23AWG; /CAT7 solid STP 23AWG (CATx) twisted-pair cables

terminated with RJ45 connectors wired straight thru- pin 1 to pin 1, etc. (see page 14 for proper EIA/TIA 568 B wiring method)

¾ HDMI male-male cable to connect a HDMI source or display (Order NTI # HD-xx-MM where xx=3, 6, 9,14,20,30, 50 and 100

foot cable).

¾ DVI-D male to HDMI-A male single link cable to connect a DVI source or display (Order NTI # DVI-HD-xx-MM where xx=3, 6,

10, or 15 foot cable)

2

NTI XTENDEX 600 Foot HDMI and IR Extender

¾ RCA male-male cable to connect the SPDIF digital audio (when supported) to an audio output devic e (Order NTI # RCA-x-

MM – see website for available lengths)

Always use the shortest possible cable for best performance.

Contact your nearest NTI distributor or NTI directly for all of your KVM needs at 800-RGB-TECH (800-742-8324) in US & Canada
or 330-562-7070 (Worldwide) or at our website at http://www.networktechinc.com

and we will be happy to be of assistance.

3

NTI XTENDEX 600 Foot HDMI and IR Extender

CONNECTORS AND LEDS

#

LABEL CONNECTOR DESCRIPTION

1 HDMI In

2 SPDIF Audio In
3 24VDC- 1.0A

12VDC- 2.0A
4 IR Out

5 CATx Out
6 Yellow LED -- traffic indicator- illuminates when there is communication between the local

7 Green LED -- power indicator- illuminates when power has been supplied to the unit
8 HDMI Out

9 SPDIF Audio Out
10 IR In
11 CATx In

Note: ST-C64K-300 has same connections as ST-C6HD-HDBT (above). (SPDIF Audio is not supported)

HDMI female video
connector
RCA Jack

1.0mm Power Jack connection jack for the AC adapter (only the Local or the Remote Unit needs to

2.1X5.5mm Power
Jack

3.5mm Stereo Jack for connecting the IR Emitter
RJ45 connector for connecting the CAT5e/6/6a/7 cable between the Local and Remote units

HDMI female video
connector
RCA Jack

3.5mm Stereo Jack for connecting the IR Receiver
RJ45 connector for connecting the CAT5e/6/6a/7 cable between the Local and Remote units

for connecting an HDMI cable between the Local Unit and the video source
For connecting SPDIF digital audio source (ST-C6HD-DA-HDBT only)
be powered, not both) (Not applicable to ST-C6HD-HDBT-12VNPS)

connection jack for the 12V AC adapter (only the Local Unit) (ST-C6HD­HDBT-12VNPS model only)

and remote units.
for connecting the remote display device
For connecting SPDIF digital audio device (ST-C6HD-DA-HDBT only)

4

NTI XTENDEX 600 Foot HDMI and IR Extender

CONNECTORS AND LEDS

#

LABEL CONNECTOR DESCRIPTION

1 HDMI In

3 24VDC- 1.0A
4 IR Out

5 CATx Out
6 Yellow LED -- traffic indicator- illuminates when there is communication between the local

7 Green LED -- power indicator- illuminates when power has been supplied to the unit
8 HDMI Out

10 IR In
11 CATx In
12 Ground
13 Ethernet

14 RS232 (DTE)
15 RS232 (DCE)
16 SPDIF Audio In
17 Stereo Audio In
18 SPDIF Audio Out
19 Stereo Audio Out

WARNING: If the CATx IN or CATx OUT ports of a powered Remote or Local extender are connected to the RS232 port of
another Remote or Local unit, the CATx port will be damaged and render the XTENDEX unusable and void the warranty.

HDMI female video
connector

1.0mm Power Jack connection jack for the AC adapter (only the Local or the Remote Unit needs to

3.5mm Stereo Jack for connecting the IR Emitter
RJ45 connector for connecting the CAT5e/6/6a/7 cable between the Local and Remote units

HDMI female video
connector

3.5mm Stereo Jack for connecting the IR Receiver
RJ45 connector for connecting the CAT5e/6/6a/7 cable between the Local and Remote units
Ground terminal for connecting external ground wire
RJ45 connector for connecting cable to either the LAN or an extended Ethernet connected

RJ45 connector for connecting serial cable to touchscreen monitor
RJ45 connector for connecting serial cable from CPU
RCA connector for connecting SPDIF digital audio source

3.5mm Jack for connecting stereo audio source
RCA connector for connecting SPDIF digital speaker system

3.5mm Jack for connecting stereo speakers

for connecting an HDMI cable between the Local Unit and the video source

be powered, not both

and remote units.
for connecting the remote display device

device (model with 100BaseT support only)

)

5

NTI XTENDEX 600 Foot HDMI and IR Extender

LIMITATIONS

• The use of CAT5e or of any stranded cabling will reduce the maximum distance and resolution.

WARNING: If the CATx IN or CATx OUT ports of a powered Remote or Local extender are connected to the RS232 port of
another Remote or Local unit, the CATx port will be damaged and render the XTENDEX unusable and void the warranty.

PREPARATION FOR INSTALLATION

• Locations should be chosen for the monitor that also has space to connect the Remote unit within the distance provided by

the cables. If extension cables are needed, contact NTI for the cables required.

• The CATx cables must be run to the locations where the Remote and Local units will be connected. Be careful to route the

cables away from any sources of magnetic fields or electrical interference that might reduce the quality of the video signal
(i.e. AC motors, welding equipment, fluorescent lighting, etc.).

• All cables should be installed in such a way that they do not cause stress on their connections to the equipment. Extended

lengths of cable hanging from a connection may interfere with the quality of that connection. Secure cables as needed to
minimize this.

• Properly shut down and disconnect the power from the video source and monitor to be separated. If other equipment is

involved whose connections are being interrupted, be sure to refer to the instruction manuals for that equipment for proper
disconnection and reconnection procedures before proceeding.

• Be very careful not to obstruct the air vents on the Remote Unit in its installed location.

12V model is powered
at the Local Unit only.
Power supply sold
separately.

6

NTI XTENDEX 600 Foot HDMI and IR Extender

INSTALLATION

Installing The Remote Unit

1. Position the Remote Unit such that the CATx cable, the monitor cable(s), and audio cables (if applicable) can each
reach the Remote Unit without putting strain on the cables.

2. Connect a HD-xx-MM (or DVI-HD-xx-MM cable depending upon what connector your display will acc ept) to the
female HDMI video connector labeled "HDMI Out" on the Remote Unit.

3. Connect the RCA cable (optional) between the audio device and the “SPDIF Audio Out” on the Remote Unit.

Note: The audio signal will be present at the “SPDIF Audio Out” connector if an audio source is connected to the “SPDIF
Audio In” connector on the Local Unit.

Note: Be very careful that the installed location does not obstruct the air vents in Remote Unit case.

Figure 1- Connect the extended components to the Remote Unit

Figure 2- Installation with DVI-only monitor

7

NTI XTENDEX 600 Foot HDMI and IR Extender

Installing The Local Unit

1. Connect an HD-3-MM (supplied) or DVI-HD-xx-MM cable (page 3) between the video source and the "HDMI In" connector on
the Local Unit.

2. Con nect a RCA-3-MM (supplied) between an audio out port on the audio source and the “SPDIF Audio In” connector on the
Local Unit (model ST-C6HD-DA-HDBT only).

Figure 3- Connect the XTENDEX Local Unit to the source

Connect the CATx Cables

Connect the CATx cable between the “CATx”
ports on the Local and Remote Unit. (See
Figure 4) When properly inserted the cable
ends should snap into place.

Note: The ST-C64K-300 can be connected
with a maximum 300 foot cable (CAT6a/7
STP).

!

WARNING: Never connect the

XTENDEX to an Ethernet card, Ethernet
router, hub or switch or other Ethernet
RJ45 connector of an Ethernet device.
Damage to devices connected to the
Ethernet may result.

Figure 4- Connect CATx cable

8

NTI XTENDEX 600 Foot HDMI and IR Extender

SPDIF and Stereo Audio Feature

Models ST-C6HDA(E)-HDBT include extra ports to support the connection of a separate audio source if desired. Either a SPDIF
digital audio source OR a stereo audio source can be connected (not both
the Remote Unit through digital speakers and/or self-powered stereo are connected to it.

) to the Local Unit. The audio source will be heard at

Figure 5- Connect an audio source to the Local Unit

Figure 6- Connect SPDIF Digital and/or Stereo Speakers

9

NTI XTENDEX 600 Foot HDMI and IR Extender

Plug-in and Boot Up

1. Plug the power cord from the monitor into the power outlet.

2.

Connect an AC adapter power connector to the 24VDC port on either the Remote Unit or the Local Unit. Plug the AC
adapter into a power outlet. The green LED on the RJ45 connector of both the Remote and Local Units should illuminate,
indicating that a proper power connection has been made to them. (See Figure 7)

3. Turn ON the video source and monitor. The yellow LED on both the Local and Remote Units should illuminate. The video
source and monitor should each react as if directly connected to each other.

NOTE: The ST-C6HD-HDBT-12VNPS is powered by a 12VDC 2A power supply (sold separately) and at the Local Unit
only. The Remote Unit is powered by the Local Unit through the CATx cable.

The AC adapter can be
connected to either
Local Unit OR the
Remote Unit to make the
XTENDEX function

the

Figure 7- Connect the AC adapter to either the Remote Unit or the Local Unit

10

NTI XTENDEX 600 Foot HDMI and IR Extender

INFRARED CONTROL

The XTENDEX includes ports for connecting an infrared emitter and receiver (included) to work in conjunction with the IR remote
control used to operate the signal source. Connect the receiver to the “IR IN” port on the Remote Unit and the emitter to the “IR
OUT” port on the Local unit. Position the end of the receiver such that the signal from the remote control can easily reach the IR
sensor. Position the end of the emitter such that the extended signal can be sent to the signal source.

Note: The IR Emitter and Receiver work within a frequency range of 30-50kHz. Check the
specifications for the device you are extending to make sure the XTENDEX will work with it.

3.5MM Stereo Plug

3.5MM Mono Plug

IR Receiver

IR-RCVR-3

IR Emitter

IR-EMTR-3

Figure 8- Connect IR Emitter and Receiver

11

NTI XTENDEX 600 Foot HDMI and IR Extender

100BASET + RS232 SUPPORT

If you have purchased the STC6HDE-HDBT, then your unit includes additional support for 100BaseT and RS232 extension.

With the 100BaseT support option, the “Ethernet Port” can be used to extend a Local or Wide Area Network (LAN/WAN)
connection. The Local or Remote unit can be used to connect a modem, Blu-Ray player, router or switch or a network device
(PC, printer, hub etc) If the network device is connected at the Local Unit, then the LAN/WAN connection must be at the Remote
Unit, and visa versa.

Figure 9- Connections for Ethernet and RS232 Support

Additionally, RS232 extension provides support for serial device communication, like touchscreen monitors as shown in the
figure above.

• Connect the DB9F to RJ45 adapter (supplied) to the CPU and a CATx patch cable between the adapter and the “RS232”
port on the Local Unit.

• Connect the DB9M to RJ45 adapter (supplied) to the monitor and a CATx patch cable between the adapter and the
“RS232” port on the Remote Unit.

WARNING: If the CATx IN or CATx OUT ports of a powered Remote or Local extender are connected to the RS232 port of
another Remote or Local unit, the CATx port will be damaged and render the XTENDEX unusable and void the warranty.

12

NTI XTENDEX 600 Foot HDMI and IR Extender

TECHNICAL SPECIFICATIONS

Video

Video Connectors HDMI Type A Female
Input Video Signal TMDS
Bandwidth

HDMI Version
DVI Support DVI 1.0

DDC Support DDC2b
HDCP Version HDCP 1.2

Digital Audio (where supported)

Audio Connectors RCA phono plug
Audio Format (SPDIF) LPCM,Dolby Digital (AC3)(Plus),DTS,DSD, Dolby TrueHD,DTS-HD Master Audio

Stereo Audio (where supported)

Audio Connectors 3.5mm stereo jacks
Signal Type Line Level, stereo, unbalanced
Audio Frequency Response 20Hz to 20Khz, + 1dB
Signal-to-noise ratio -85 dB
Total Harmonic Distortion and
Noise
Stereo Crosstalk -80 dB
Audio Maximum I/O Levels 2V RMS input 1V RMS output
Output Impedance Max 20 Ohms, unbalanced

IR

Input/Output 3.5mm Stereo Jack
Signal Type TTL, 0-5VDC
Input Impedance 1.5 kohm
Output Impedance 33 ohm
Maximum Input/Output Level 5.0 Vp-p
Center Carrier Frequency 36kHz
Frequency Range 30-50kHz
Maximum Distance (from receiver) 10 feet, straight; 5 feet at 45 degree angle

Ethernet (where supported)

Input/Output RJ45 Female
Speed 100BaseT

RS232 (where supported)

Input/Output RJ45 Female

General

Interconnect Cable CAT5e solid UTP/STP; CAT6/6a Solid UTP/STP; CAT7 Solid STP EIA/TIA 568 B
Operating Temperature 0-50º C

Operating Humidity Range 17 to 90% non-condensing RH
Power

Enclosure type Electro-galvanized steel black powder coated
Size (In.) WxDxH 2.54x3.08x1.08 (ST-C6HD-(DA)-HDBT and ST-C64K-300)

Compliance Certifications CE, RoHS

340MHz (10.2Gbps) (ST-C64K-300 model only)
154 MHz (3.76Gbps) (All other models)
HDMI1.4 (ST-C64K-300 model only)
HDMI 1.2 (All other models)

0.05%

wiring with male RJ45 connectors (see table page 14)

ST-C6HD(-DA)-HDBT- 100V to 240VAC at 50 or 60Hz-24VDC/1.0A via AC Adapter
(Included) (for Remote or Local, not both)
ST-C6HD(AE)-HDBT- 100V to 240VAC at 50 or 60Hz-24VDC/1.0A via AC Adapter
(Included) (for Remote or Local, not both)
ST-C6HD-HDBT-12VNPS- 12VDC/ 2.0A via AC Adapter (sold separately) (Local Unit
only)
ST-C64K-300- 100V to 240VAC at 50 or 60Hz-24VDC/1.0A via AC Adapter (Included)
(for Remote or Local, not both)

6.06x3.05x1.08 (ST-C6HD(AE)-HDBT only)

13

NTI XTENDEX 600 Foot HDMI and IR Extender

Cable Ranges Tested

Model Cable Type

CAT5e/6 450 ST-C6HD(AE)-HDBT
CAT6a/7 23AWG 600

Cable Length
(In Feet)

Resolution

1900x1200, 1080p@60Hz

ST-C64K-300

CAT5e/6 Solid UTP 150

3840x2160 @30Hz
CAT5e/6 Solid STP 250
CAT6a/7 Solid STP 300 3840x2160 @30Hz

INTERCONNECTION CABLE WIRING METHOD

The CATx connection cables between the Remote and Local are terminated with RJ45 connectors and must be wired according
to the EIA/TIA 568 B industry standard. Wiring is per the table and drawing below.

Pin Wire Color Pair Function

1 White/Orange 2 T
2 Orange 2 R
3 White/Green 3 T
4 Blue 1 R
5 White/Blue 1 T

T
1

+

6 Green 3 R
7 White/Brown 4 T
8 Brown 4 R

Pair 3

Pair 2 Pair 1

T

R

R

3

2

4

-

+

-

Pair 4

T
5

+

R

R

T

8

6

7
+

-

-

Figure 10- View looking into RJ45 female

14

NTI XTENDEX 600 Foot HDMI and IR Extender

TROUBLESHOOTING

Each and every piece of every product produced by Network Technologies Inc is 100% tested to exacting specifications. W e
make every effort to insure trouble-free installation and operation of our products. If problems are experienced while i nstalling this
product, please look over the troubleshooting chart below to see if perhaps we can answer any questio ns that arise. If the
answer is not found in the chart, a solution may be found in the knowledgebase on our website at

http://information.networktechinc.com/jive/kbindex.jspa or please call us directly at [phone] (800-RGB-TECH) or (330)

562-7070 and we will be happy to assist in any way we can.

Problem Cause Solution

Power LED does not
illuminate

Power LED illuminates
on one end, and not the
other
No Video on monitor

Video Picture is noisy

Monitor flashes or goes
blank for a second or two

WARNING: If the CATx IN or CATx OUT ports of a powered Remote or Local extender are connected to the RS232 port of
another Remote or Local unit, the CATx port will be damaged and render the XTENDEX unusable and void the warranty.

• Power supply is not connected or
plugged-in.

• CATx cable not properly
connected

• One or more video cables is loose
or disconnected.

• No power to Remote Unit.

• CATx cable is not connected.

• CATx cable is too long

• HDMI/DVI cable is too long

• All Video Cables are not firmly

seated.

• CATx /HDMI/DVI cable is too long

• The CATx cable is not properly

connected.

• CATx cable is poor quality for the
length of cable used

• CATx cable is installed near noisy
equipment

• Electrical power system is very
noisy, particularly the ground.

• The CATx cable is not properly
connected.

• CATx cable is too long

• HDMI/DVI cable is too long

• Make sure outlet is live and AC adapter is plugged-in.

• Make sure 24VDC jack is fully connected

• Check the CATx cable connection at both ends.

• Check all video cable connections

• Make sure “Power” LED is illuminated on local and

remote. If not, see solutions for first problem above.

• With all the cables properly connected, power cycle the
video/audio source. Make sure “Traffic” LED on local
and remote is illuminated.

• Make sure they are snapped-in properly and completely
and reboot.

• Switch to shorter cable or lower resolution

• Check all connections. Make sure all cables are fully

seated.

• Switch to shorter cable or lower resolution

• Check cable connections. Make sure they are snapped-

in properly and completely.

• Install a higher quality CATx cable.

• Relocate run of CATx cable away from other electrical

equipment

• Make sure the interconnection cable is not near any
power lines.

• Check cable connections. Make sure ends are snapped­in properly and completely.

• Switch to shorter cable or lower resolution (maximum
length is 600 feet).

• Switch to shorter cable

WARRANTY INFORMATION

The warranty period on this product (parts and labor) is two (2) years from the date of purchase. Please contact Network
Technologies Inc at [phone] (800-RGB-TECH) or [phone] or visit our website at

http://www.networktechinc.com/return-policy.html

is required for all repairs/returns.

Manual 150 Rev. 12/8/16

for information regarding repairs and/or returns. A return authorization number

15