NTI RACKMUX, RACKMUX-D17HR-N-SUSBHD4 Installation Manual

R

RACKMUX

®

Series

RACKMUX-D17HR-N-SUSBHD4

Rackmount KVM Drawer with Built-In

Quad Screen Multiviewer and USB KVM Switch

Installation Manual

MAN264 Rev Date 8/10/2018

ACKMUX-D17HR-N-SUSBHD4

(Front and Rear View)

TRADEMARK

RACKMUX is a registered trademark of Network Technologies Inc in the U.S. and other countries.

COPYRIGHT

Copyright © 2011, 2018 by Network Technologies Inc. All rights reserved. No part of this publication may be reproduced, stored
in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written consent of Network Technologies Inc, 1275 Danner Drive, Aurora, Ohio 44202.

CHANGES

The material in this guide is for information only and is subject to change without notice. Network Technologies Inc reserves the
right to make changes in the product design without reservation and without notification to its users.

i

TABLE OF CONTENTS

Introduction......................................................................................................................................................................1

Materials Included:....................................................................................................................................................1

Material Not Supplied, but may need to be ordered................................................................................................1

RACKMUX Single-Person Installation ............................................................................................................................2

Cable Connections..........................................................................................................................................................6

Connect Video Sources...............................................................................................................................................6

Terminal Connection for RS232 ..................................................................................................................................7

Ethernet Connection for Remote User Control............................................................................................................7

Connect Extra Device..................................................................................................................................................7

Features and Functions...................................................................................................................................................8

Control Methods..............................................................................................................................................................9

Command Mode.......................................................................................................................................................9

Display Functions..........................................................................................................................................................13

Standard Controls......................................................................................................................................................13

OSD Control Menu- 17 Inch Hi-Resolution Model (-HR)...........................................................................................13

OSD Main Menu .....................................................................................................................................................14

Keyboard Functions ......................................................................................................................................................16

Numeric Keypad........................................................................................................................................................16

SAFETY.........................................................................................................................................................................17

Rackmux-KVM Drawer Standard Specifications...........................................................................................................18

General Specs...........................................................................................................................................................18

LCD – 17” Hi-Resolution............................................................................................................................................18

Display Controller: DVI ..............................................................................................................................................18

OSD Control Board....................................................................................................................................................18

Keyboard....................................................................................................................................................................18

Touchpad...................................................................................................................................................................19

Troubleshooting For KVM Drawer.................................................................................................................................20

Index..............................................................................................................................................................................20

Warranty Information.....................................................................................................................................................20

ii

TABLE OF FIGURES

Figure 1- Adjustable rail assemblies..................................................................................................................................................2

Figure 2- Install the cage nuts............................................................................................................................................................3

Figure 3- Install the rail assemblies ...................................................................................................................................................3

Figure 4- Check spacing of the rails ..................................................................................................................................................4

Figure 5- Rail guides..........................................................................................................................................................................4

Figure 6- Apply remaining screws to complete installation ................................................................................................................5

Figure 7- Connect each CPU and video source.................................................................................................................................6

Figure 8- Ethernet and RS232 Terminal Connection.........................................................................................................................7

Figure 9- Connect a USB 1.1 device to the front (optional)................................................................................................................7

Figure 10- Shake mouse to enter Command Mode.........................................................................................................................10

Figure 11- OSD Menu for the SPLITMUX........................................................................................................................................10

Figure 12- OSD Controls .................................................................................................................................................................13

Figure 13- U.S. (English) keyboard with numeric keypad................................................................................................................16

Figure 14- Keyboard LED Indications..............................................................................................................................................16

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

INTRODUCTION

The RACKMUX® KVM Drawer with Built-In Quad Screen Multiviewer and USB KVM Switch combines a rackmount LCD monitor,
keyboard, touchpad mouse, and a Quad Screen Multiviewer with USB KVM switch (SPLITMUX) in a space-saving 1RU industrial
strength drawer.

Features Include:

 Available with forward-folding 17.1" Active Matrix LCD DVI flat panel monitor.
 Video Resolution: 1920x1200.
 Integrated HDMI multiviewer and USB KVM switch.

o Simultaneously display video from four different computers on the KVM drawer's LCD display.
o Quad, Picture in Picture, Full Screen, and Custom display modes.

 Control up to 4 USB enabled computers with HDMI/DVI outputs.
 Any DVI source or display can be connected by using DVI-HD-xx-MM cable (not included).

o Use DVIA-HD-CNVTR-LC or DVI-HD-CNVTR DVI + Audio to HDMI Converters to pass and independently

switch audio signals to the drawer.

 Torque-friction hinges - monitor does not wobble, spring, or slam shut.
 Compact, heavy-duty tactile keyboard with 17-key numeric keypad.
 Rugged steel construction with durable powder coat finish.
 LCD auto-shutoff in closed position.
 Drawer locks into place when open to prevent it from sliding in and out of the rack.

Materials Included:

 RACKMUX KVM Drawer
 IEC Power cord- country specific
 Single-Person Installation mounting kit
 DB9 Female-to-RJ45 Female adapter
 5 foot RJ45-to-RJ45 CAT5 patch cable
 URL slip with link to PDF file of this manual

Material Not Supplied, but may need to be ordered

CAT5/5e/6 unshielded twisted-pair cable(s) terminated with RJ45 connectors wired straight thru- pin 1 to pin 1, etc. for Ethernet
connection

Cables can be purchased from Network Technologies Inc by calling 800-RGB-TECH (800-742-8324) or 330-562-7070

or by visiting our website at www.networktechinc.com

.

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

RACKMUX SINGLE-PERSON INSTALLATION

Your NTI RACKMUX Drawer was designed for easy installation by one person with a minimum of tools and effort. Follow the
simple steps below to quickly install your RACKMUX Drawer.

If you would like to see a video of this installation, see the “single-person-installation

1. Locate and unpack the hardware bag. Your hardware bag will include all items n e cessary to install the specific RACKMUX
model (see the manual that accompanied your RACKMUX drawer), including the following hardware unique to the Single-Person
hardware installation:

 10- #10-32 cage nut
 2- #10-32 x 1/2” flat-head ma chine screw
 8- #10-32 x 3/4” pan-h ead machine screw

T

install the rails you will need only a tape measure and Phillips screwdriver.

o

2. Unpack the left and right rail assemblies. Each are labeled “Right Front” and “Left Front” to indicate their intended position and
orientation. Extend each rail assembly to the dimension required for your rack. Rail assemblies are adjustable to fit within a rack
between 24” and 40” in depth.

Labeled

Rail assemblies are adjustable in length from 24” to 40”.

” video .

Figure 1- Adjustable rail assemblies

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

R

3. Install six #10-32 cage nuts at the front of the rack in positions where the RACKMUX will be mounted (three in each side).
Install four more cage nuts at the rear of the rack in positions straight across from the upper and lower cage nuts installed in front.

Ext ender Rail

Rail Flange

Extender Rail

Cage
Nuts

Rear Rack
Support

Cage
Nuts

Front Rack
Support

Figure 2- Install the cage nuts

4. Install the right rail assembly. The end with the label “Right Front” mounts to the front rack support. Install only the center
screw through the rail flange to the rack support and cage nut using the #10-32 x 1/2” flat head machine screw provided. (See
image below.) Do not tighten at this time. Install the left rail assembly in the same fashion. The end with the label “Left Front”
mounts to the front rack support.

5. Install two #10-32 x 3/4” pan-head screws in the rear of each rail assembly as shown below. Do not tighten at the time.

Install one flat
head screw in
the center in
each side at
the front

Rack Front

ack Rear

Install two
screws in each

Figure 3- Install the rail assemblies

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

u

6. Measure the distance between the inside of the rails at the front of the rack. Adjust the distance to 17-1/4” and tighten the flat­head screws to the rail flanges securely.

Left Rail

Right Rail

17-1/4"

Front Rack Supports

Figure 4- Check spacing of the rails

7. Lineup the rail guides on the RACKMUX drawer with the slots in the front of the left and right rails and slide the drawer into the
rack. The rail guides should be positioned such that the wide lip of the guide is on the backside of the rail. Slide the drawer in
completely.

View of rail guide from the

Rail guides

front of the rack support View of rail guide from the backside of the rail

Wide lip of rail g

ide

Figure 5- Rail guides

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

8. Apply four more #10-32 x 3/4" pan-head machine screws (two for each) through the holes in the drawer flanges, through the
holes in the left and right rails, into the cage nuts in the rack supports. Tighten each securely.

Apply two
more screws
on each side

There should
be a total of
six screws
the front now.

at

Figure 6- Apply remaining screws to complete installation

9. Tighten securely the four screws applied to the rear rail flanges in step 4.

10. Make your cable connections according to your RACKMUX Drawer instructions.

Your NTI RACKMUX Drawer is now installed and ready for cable connections.

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

CABLE CONNECTIONS

Connect Video Sources

1. Connect each of the HDMI or DVI video sources to the ports on the multiviewer (SPLITMUX) marked “HDMI Inx” (x = 1-4).

2. Connect the power cord to the AC input and plug it in.

3. Press the switch to power the RACKMUX ON. In approximately 40 seconds the SPLITMUX will boot up and be ready to use.

4. The RACKMUX keyboard provides keyboard control of the OSD menu of the SPLITMUX. The RACKMUX supports transparent
USB device connection such that the keyboard and touchpad mouse will also control the keyboard and mouse functions on any
connected PC.

5. For each video source that is a PC, connect a USB2-AB-0-5M-5T cable (sold separately) between a USB type A female user
device port on a CPU and a USB Type B female port on the SPLITMUX.

Figure 7- Connect each CPU and video source

6. Power-ON the video sources and CPUs.

 The CPUs can be po wered at any time although if a CPU needs a keyboard and/or mouse at power-ON it should be

powered after connecting to and powering-ON the RACKMUX.

Note: The order in which the CPUs and switch are powered up does not matter. A power strip can be used.

7. Power-ON the RACKMUX. (The RACKMUX can be powered at any time.)

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

Terminal Connection for RS232

If control via serial connection is going to be used, serial control can be achieved by connecting a control terminal to the “RS232”
port .

To use the “RS232” port, connect one end of a CAT5 patch cable (supplied) to the port labeled “RS232” on the rear of the
SPLITMUX. Plug the other end of the CAT5 cable into an RJ45-to-DB9F adapter (supplied), and connect the adapter to the
RS232 port on the control terminal.

Figure 8- Ethernet and RS232 Terminal Connection

Ethernet Connection for Remote User Control

To make a remote connection, over the Ethernet, from anywhere on the local area network, connect a CAT5/5e/6 Ethernet
cable with RJ45 male connectors on the ends, wired straight through (pin 1 to pin 1, pin 2 to pin 2, etc.). Up to 8 users can
connect to the SPLITMUX using the Ethernet at a time.

Note: Alternatively, a direct connection from a computer’s Ethernet port to the SPLITMUX “ETHERNET” port may also
be made using the same cable.

Connect Extra Device

On the front of the RACKMUX is an additional USB Type A port to be used, if desired, for an extra accessory. Any low or full
speed USB device may be connected to this port to be used. This port is fully compliant with USB standard 1.1.

Note: In order for the optional USB device port to be usable, the USB port on the rear of the RACKMUX must be
connected to a USB enabled CPU (a 2 meter USB cable is supplied).

Note: If a USB keyboard or mouse is connected, operation of the RACKMUX keyboard or mouse may cause
unpredictable results. Do not try to use both mice or both keyboards at the same time.

Connect optional USB 1.1 or 2.0 device

PRINTER

CAMERA

FRONT VIEW OF RACKMUX-V17

SCANNER

FLASH DRIVE

Note: If a USB 2.0 device is
connected to the optional
USB device port, it will
operate at USB 1.1 speed.

Figure 9- Connect a USB 1.1 device to the front (optional)

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

FEATURES AND FUNCTIONS

#

LABEL PHYSICAL DESCRIPTION

1 Power

--- Green/Red LED Indicates operation status

2

Menu

3

Up Arrow

4

Down Arrow

5

Select

6

NumLock

7

CapsLock

8

Scroll Lock

9
10 USB (Symbol)

--- 3-button mouse for controlling mouse movements on the monitor and controlling the computer

11

--- Keylock to prevent unauthorized use of the RACKMUX

12

--- Auto Shut-OFF switch automatically shuts OFF the LCD display when the monitor is folded down

13

--- Keyboard for manual data entry and computer control

14

--- USB Type A for connection of USB 2.0 device (flash drive, printer, CAC reader, etc)

15

--- LCD Display for viewing the video signal from the connected CPU

16

--- IEC Connector for attachment of the IEC power cord to power the RACKMUX drawer

17

--- Main Switch for powering ON and OFF the RACKMUX drawer

18
19 HDMI Inx
20 CPU INx

21 RS232

ETHERNET

22

Button press to turn only the LCD monitor ON and OFF

Green = Power-ON, Video Input Signal OK
Red = Suspend / Stand-by, or no Video Input Signal

Button press to turn ON the OSD menu
Button press to move the cursor in the OSD menu up
Button press to move the cursor in the OSD menu down
Button press to select a menu item (when OSD menu is ON) or press to auto adjust the

video quality (when OSD menu is OFF)
Green LED illuminates when the number lock is ON
Green LED illuminates when CapsLock is ON
Green LED illuminates when the Scroll Lock keyboard feature is ON.
Green LED illuminates to indicate drawer is in USB Mode (should be ON at all times)

HDMI female for connecting video sources
USB Type B female for connection of video cables from video sources supplying Hi-Definition video- to

provide control over the sources
RJ45 female for attaching RS232 interface cable from a CPU to control the functions of one or

more switches
RJ45 female for connection to an Ethernet for remote user control

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

CONTROL METHODS

The SPLITMUX, when built into a RACKMUX, can be controlled using any of four methods;

 Command Mode using the local keyboard, and touchpad mouse
 Using the Command Line Interface either through RS232 or remote connection
 Using a Text Menu either through RS232 or remote connection
 Remotely through the Web Interface using an Ethernet connection.

Command Mode

The attached keyboard and mouse will, by default, control the PC supplying the active video. The keyboard and mouse can also
be used for controlling Standard Mode functions as well as OSD Mode (see OSD menus on page 57 of the SPLITMUX-USBHD­4RT Quad Screen Video Splitter manual.).
To control the SPLITMUX using the keyboard, press <Ctrl> + <`> (accent/tilde key) on the keyboard (press at the same time) to
enter Command Mode. While in Command Mode, all 3 status lights on the keyboard will illuminate to indicate that Command
Mode is enabled.

W

hen enter

Keypress Function

O (Letter “O”) Toggle OSD Menu (Open/ Close)

OSD Menu Navigation:

Down Arrow or Tab Move do wn thru OSD menu selections

Left/Right Arrow Change values of menu item

Press <Esc> to exit Command Mode.

ing Command Mode, the Standard Mode functions will be controlled as follows:

1 thru 4 Select Channels 1 thru 4

F switch to Full screen mode
Q switch to Quad mode
P switch to PIP mode
C switch to Custom mode

Enter Select the Menu item

L / R / U / D Move the OSD screen on the display

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

To control the SPLITMUX using the touchpad mouse, move your finger on the pad from side-to-side rapidly. This motion will
place the SPLITMUX in Command Mode. While in Command Mode, all 3 status lights on the keyboard will illuminate to indicate
that Command Mode is enabled. The keyboard functions described on page 14 will be active while in Command Mode.

Figure 10- Shake mouse to enter Command Mode

While in Command Mode, Right-click the mouse to open the OSD menu. To exit the OSD menu, Right-click the mouse once
more.

To exit Command Mode after closing the OSD menu, either Left-click the mouse or press <Esc> on the keyboard.
For more on using the touchpad (mouse) to control the OSD menu, see page 57 of the SPLITMUX-USBHD-4RT Quad Screen

Video Splitter manual.

Figure 11- OSD Menu for the SPLITMUX

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

In F

LL screen mode, only the active video source will be displayed. The image will be viewed at full size

U

and maximum resolution.

In QUAD screen mode, all four video sources share the
screen
equally. Each video source is displayed completely.

In PIP mode (right) , either 2, 3 or all 4 vide
displa

yed, with the active source being displayed in its
entirety on the full screen and the remaining selected
images at a reduced resolution for simultaneous viewing.
The position of the reduced images can be configured for
preferred viewing.

o sources can be

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

In CUSTOM mode (below) the 4 video sources can be
placed where ever you want, at what ever size you want.
The amount of each source that is viewed is determined by
your configuration.

Much more i

multiviewer.html#tab-6 in man225.pdf entitled “SPLITMUX-USBHD-4RT Quad Screen Video Splitter Installation and Operation

Manual”

n

formation on the use of the SPLITMUX features can be found at

http://www.networktechinc.com/hdmi-

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

DISPLAY FUNCTIONS

An NTI RACKMUX with a 17” monitor supports resolutions up to 1920 x 1200 with a refresh rate at between 55 and 76Hz. The
quality of the image on the LCD monitor is adjustable using an On Screen Display (OSD) menu using the control buttons on the
RACKMUX.

Standard Controls

The RACKMUX has 5 standard control buttons and a power LED. The 5 standard control buttons o perate as follows:

 The Power button turns the RACKMUX LCD Monitor and backlight ON and OFF as desired.
 The Power LED located immediately to the left of the Power button is a dual color LED. It will illuminate with a green color

when the RACKMUX is powered ON and has video sync. It will illuminate with a red color if the RACKMUX is powered ON
but there is no input signal detected.

 The Menu/Select button is used to bring up the OSD menu where the various settings of the LCD display can be adjusted.

Once the OSD screen is displayed, the Menu/Select button is used to make selections within the menus. See "OSD
Control Menu" (below) for more on LCD display settings.

 The Up and Down Arrow buttons are used to navigate through the menus. Move the cursor up or down as desired to

highlight an item for selection. Once an item is highlighted, pressing the Menu button will select it.

 The Exit/Auto Adjust button will exit the OSD menu when visible. When the OSD menu is OFF, the button will act as an

Auto Adjust button to keep the user from having to use the menus to adjust the quality of the image on the monitor.

OSD Control Menu- 17 Inch Hi-Resolution Model (-HR)

The OSD (On Screen Display) Menu enables the user to select the desired characteristics of the LCD display. To activate the
OSD Menu, press the Menu button (below). To turn the Menu back OFF, either press the Exit button or just wait
approximately 10 seconds (timing is adjustable) and it will automatically be cleared from the screen. Any changes made before
exiting the menu will be saved.

Figure 12- OSD Controls

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

OSD Main Menu

The Main Menu is broken into five sections, Color, Picture, Function, OSD Menu, and Misc. Press one of the arrow buttons to
move between them. The Picture and Function sections only apply when the RACKMUX is connected as VGA instead of DVI.
To select a menu and move to characteristics within them (i.e. CSM, Brightness, or Contrast under the Picture menu), press the
Select button while the desired menu is displayed.

Char

acteristics

Selection Purpose Range
Colour

Contrast
Brightness
Colour Temp.
Colour Adjust

Picture (VGA Only)

H Position
V Position
Phase
Clock
Sharpness

Function (Fx)
(VGA Only)
OSD Menu

Language
OSD H. Pos.
OSD V. Pos.
OSD Timer
Translucent

Misc.

Press the Exit button or select “Exit” to exit the OSD menu.

that can be adjusted are described in the chart below.

 Increase/decrease panel contrast level
 Increase/decrease panel brightness level
 Set panel color temperature
 Select RGB balance (goes to submenu)

 Control Horizontal position of screen
 Control Vertical position of screen

To manually force auto adjust of monitor settings Select Auto Adjust or Auto Color functions

 Select the language of the OSD menu
 Control Horizontal OSD Image position on screen
 Control Vertical OSD Image position on screen
 Control if OSD will time out
 Adjusts how boldly the menu is displayed

 Select Input
 Reset monitor to default settings

 0-100
 0-100
 5800K,9300K,6500K,User
 0-100

 0-100
 0-100
 0-100
 0-100
 1-5

 English, Spanish, German, Italian, or French
 0-100
 0-100
 On/Off If On, select 3-100 seconds.
 -/+

 VGA or DVI
 Yes/No

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

Colour Adjust submenu

Input submenu

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

KEYBOARD FUNCTIONS

Numeric Keypad

This RACKMUX has a standard Windows keyboard with 17-key numeric keypad.

Figure 13- U.S. (English) keyboard with numeric keypad

Figure 14- Keyboard LED Indications

Note: If the PS/2 LED illuminates, the keyboard and mouse will quit functioning properly. To switch the RACKMUX back to USB

Keyboard/Mouse mode, press <Ctrl> + <T> keys at the same time for 8 seconds. The PS/2 LED will go OFF and the USB LED
will illuminate.

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

SAFETY

This NTI product has been designed and fully tested with user safety of the utmost importance. As with all electronic devices, this
NTI product should be handled and operated with care. In order to avoid possible injury and to reduce any risk of damage to this
product, please read and follow each of these safety instructions.

 Follow all instructions found in this manual
 Follow all instructions found on the product
 Do not attempt to perform any service on this product unless specifically instructed to in this manual

 Do not remove covers or disassemble
 Objects that can damage or be spilled on this product should be kept away from this product. Liquids, if spilled, could come

into contact with voltage points causing a risk of fire or electrical shock.

 Always unplug this product before cleaning it
 Do not use any liquid or aerosol cleaners to clean this product

 Do not install or use this product near water
 Be sure to mount this product on a solid, stable surface or in a rack (if applicable)
 Route all cables and the power cord away from sharp edges or objects that could cause damage to them
 Use only the power cord or AC adapter that came with this unit or one that meets the requirements specified in this manual
 Use only a properly grounded 3-wire electrical outlet for power connection
 Unplug this product and contact NTI should any of the following conditions occur:

 The power cord or connection cables have been damaged
 The product has come into contact with any liquids
 The product does not operate properly despite having followed all of the ins t ructions
 The product has been dropped or the case has been damaged in any way
 The product performs distinctly different than it did when first put into service

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

RACKMUX-KVM DRAWER STANDARD SPECIFICATIONS

General Specs

Case Material.................................................Electro-galvanized steel black powder coated

Dimensions WxDxH (in.)...............................19 x 23.9 x 1.75

Supported Rack Depths………………………..Adjustable 24” – 40”
Weight……………………………………………26 lbs.

Input Power....................................................AC 100-240V, 50 – 60 Hz

Operating Temperature..................................0-40˚C

Storage Temperature…………………………..-20-60˚C
Relative Humidity……………………………….. 20-90%, non-condensing

Approvals.......................................................All parts comply with RoHS

LCD – 17” Hi-Resolution

Display area…………………………………….379.3mm (W) x 244.6 (H) (17.1 inch diagonal)
Panel Type………………………………………TFT Active

Number of Pixels ...........................................1920 (H) x 1200 (V)

Color Depth....................................................6 bit,262,144 colors

Pixel Pitch......................................................0.191(H) x 0.191(V)

Brightness......................................................275cd/m2

Operating Lamp Life ......................................10,000 hrs

Display Controller: DVI

Connector………………………………………DVI-D, female

Video Format.................................................VGA,SVGA, XGA, SXGA

Signal Input (from Video Source)…………….Digital TMDS

Sync Range...................................................H: 31 ~ 80KHz, V: 55 ~ 76Hz

OSD Control…………………………………….Menu, Up, Down, Select, Power (5 keys)

Plug and Play.................................................VESA DDC 2B Ver1.3

OSD Control Board

OSD Control ..................................................5 Keys

Power Key .....................................................Power ON/OFF

Menu Key.......................................................Activates Menu

Up, Down Keys..............................................Navigation Control

Select Key......................................................Select (when in Menu); Auto Adjust (not in menu)

LED................................................................Indicates Operation Status

...............................................................Green = Power-ON, Video Input OK

...............................................................Red = Suspend / Stand-by, or Input Out of Range

Keyboard

No. Of Keys ...................................................104 Keys (US)

Key Switch Type............................................Membrane switch

Keytop Style...................................................Rectangular Cylindrical

Operating Force.............................................50gf +/- 25gf

Stroke ............................................................3.0mm +/- .5mm

Tactile............................................................20 gf typ.

Height ............................................................8.5 mm

Operating Life................................................10M operations, minimum

Interface ........................................................Row and column matrix

Key Switch Bounce........................................10 ms, maximum

Supported Platforms......................................USB, PS/2

CPU Connectors............................................USB Type B (USB);

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

Touchpad

Motion Detection Method...............................capacitance sensing

X/Y Position Sensing Resolution ...................40 counts/mm

X/Y Position Reporting...................................Relative (Similar to mouse)

Tracking Speed..............................................Up to 1016 mm/sec

Touch Force...................................................No Contact pressure required

Lifetime (Plastic Overlay)............................... Minimum 10,000,000 strokes

Sample Rate..................................................Up to 100 samples/sec

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NTI RACKMUX-D17HR-N-SUSBHD4 RACKMOUNT DRAWER WITH QUAD SCREEN MULTIVIEWER

TROUBLESHOOTING FOR KVM DRAWER

Each and every piece of every product produced by Network Technologies Inc is 100% tested to exacting specifications. W e
make every effort to insure trouble-free installation and operation of our products. If problems are experienced w hile installing this
product, please look over the troubleshooting chart below to see if perhaps we can answer any questions that arise If the answ er
is not found in the chart, a solution may be found in the knowledgebase on our website at

http://information.networktechinc.com/jive/kbindex.jspa or please call us directly at [phone] (800-RGB-TECH) or (330)

562-7070 and we will be happy to assist in any way we can.

Problem/Message Cause Solution

"OUT OF FREQUENCY"

"POWER SAVER MODE"
"NO SIGNAL"

"AUTO CONFIGURATION"

Keyboard/touchpad not
functioning

LCD is not displaying image

Input signal is outside the supported
range
The input signal is not present. This
message will disappear after 5 seconds.
The input signal is not present
immediately after power ON.
The LCD monitor is configuring itself for
proper communication with the CPU.

 Keyboard is in the incorrect mode
 Cables are not properly connected

 Image out of range
 LCD Auto-Shut OFF button is

depressed

 LCD is powered OFF

Lower or raise video frequency to be within specified
range
Check all cable connections- verify that they are
secure and that video is available
Check all cable connections- verify that they are
secure
No action necessary

 Toggle the keyboard mode from PS/2 to USB.
(Press <Ctrl> + <T> keys for 8 seconds)

 Check all cable connections between the

RACKMUX and the computer.

 Lower the resolution
 Make sure nothing is resting on the button

 Turn power to LCD ON

INDEX

accessory USB port, 7

Command Mode, 9
Display functions, 13

Drawer installation, 2
Ethernet, 7

features, 8
numeric keypad, 16
OSD Controls, 13
terminal, 7

USB port, 7

WARRANTY INFORMATION

The warranty period on this product (parts and labor) is two (2) years from the date of purchase. Please contact Network
Technologies Inc at [phone] (800-RGB-TECH) or [phone] or visit our website at http://www.networktechinc.com
for informatio

MAN264 Rev.8/10/18

regarding repairs and/or returns. A return authorization number is required for all repairs/returns.

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