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RACKMUX
®
Series
RACKMUX-4K17-N
Rackmount Drawer with 4K Video LCD
Monitor, USB Keyboard, and Mouse
Installation and Operation Manual
RACKMUX-4K17-N (Front View)
MAN338 Rev Date 11/8/2021
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TRADEMARK
RACKMUX is a registered trademark of Network Technologies Inc in the U.S. and other countries.
COPYRIGHT
Copyright © 2007, 2021 by Network Technologies Inc. All rights reserved. No part of this publication may be reproduced, stored
in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written consent of Network Technologies Inc, 1275 Danner Drive, Aurora, Ohio 44202.
CHANGES
The material in this guide is for information only and is subject to change without notice. Network Technologies Inc reserves the
right to make changes in the product design without reservation and without notification to its users.
Typographic Conventions
The following table describes the typographic changes used in this instruc t ion.
Typeface
AAaaBBaaCCcc123 On-screen computer output
AAaaBBaaCCcc123
Meaning Example
C:>
What you type, contrasted with on-screen
computer output; keyboard keys to press
C:> L
Press the Fn key
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TABLE OF CONTENTS
Introduction......................................................................................................................................................................1
Features and Functions...................................................................................................................................................2
Installation .......................................................................................................................................................................3
Rack Mounting Instructions .........................................................................................................................................3
Optional Telco 2-Post Mounting ...............................................................................................................................6
Connect to a CPU........................................................................................................................................................7
Connect Extra Device..................................................................................................................................................7
Connect Power............................................................................................................................................................8
Power Up.....................................................................................................................................................................8
Display Functions............................................................................................................................................................9
Standard Controls........................................................................................................................................................9
OSD Control Menu- 17.3 Inch Hi-Definition 4K Monitor..............................................................................................9
OSD Main Menu .....................................................................................................................................................10
Keyboard Functions ......................................................................................................................................................15
Numeric Keypad........................................................................................................................................................15
SAFETY.........................................................................................................................................................................16
Rackmux-KVM Drawer Standard Specifications...........................................................................................................17
General Specs...........................................................................................................................................................17
LCD – 17.3” UHD/4K.................................................................................................................................................17
Display Controller: HDMI...........................................................................................................................................17
OSD Control Board....................................................................................................................................................17
Keyboard....................................................................................................................................................................17
Touchpad...................................................................................................................................................................18
Troubleshooting.............................................................................................................................................................19
Index..............................................................................................................................................................................19
Warranty Information.....................................................................................................................................................19
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TABLE OF FIGURES
Figure 1- Adjustable rail depth...........................................................................................................................................................3
Figure 2- Install cage nuts..................................................................................................................................................................3
Figure 3- Install rail assemblies .........................................................................................................................................................4
Figure 4- Adjust distance between rails.............................................................................................................................................4
Figure 5- Slide the RACKMUX into the rails ......................................................................................................................................5
Figure 6- Secure the RACKMUX.......................................................................................................................................................5
Figure 7- Position RACKMUX with clearance to open.......................................................................................................................6
Figure 8- Mount to Telco post with optional mounting brackets.........................................................................................................6
Figure 9- Connect a CPU...................................................................................................................................................................7
Figure 10- Connect a USB 2.0 device to the front (optional)..............................................................................................................7
Figure 11- Connect the power cord ...................................................................................................................................................8
Figure 12- OSD Controls ...................................................................................................................................................................9
Figure 13- U.S. (English) keyboard with numeric keypad................................................................................................................15
Figure 14- Keyboard LED Indications..............................................................................................................................................15
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NTI RACKMUX-4K17 RACKMOUNT 4K LCD MONITOR WITH KEYBOARD AND MOUSE
INTRODUCTION
The RACKMUX-4K17-N Drawer (RACKMUX
1RU rack-mountable drawer with wrist pads. When access to a server rack is needed, the drawer can be pulled out and the
display lifted up like a notebook computer, revealing the keyboard and mouse. When the drawer is not in use, the display can be
folded forward and down so the 1RU drawer can be pushed into the cabinet easily and smoothly, helping to organize and
streamline busy server rooms. The NTI RACKMUX product line offers a range of KVM Drawer solutions ideal for rack and server
management applications, which will ensure reliability and serviceability.
The keyboard and mouse interface is compatible with Windows platform CPUs. This multiple interface capability reduces
equipment costs by ensuring that a single console is compatible with various PC/server input devices.
Features Include:
Forward-folding 17.3" Active Matrix LCD HDMI flat panel monitor.
o HDMI Port supports video resolution 3840x2160@30Hz / 1080p@60Hz
o DisplayPort supports video resolution 3840x2160@60Hz / 1080p@60Hz
o On screen display for modifying settings, uses attached mouse and keyboard.
o Passes embedded audio
o HDCP 2.2 and 1.4 Compliant
o DisplayPort 1.2a Compliant
o Supports HDMI 1.4
Any HDMI source or display can be connected by using HD-xx-MM cable.
Torque-friction hinges - monitor does not wobble, spring, or slam shut.
Compact, heav y-duty tactile keyboard.
Rugged steel construction with durable powder coat finish.
Built-in 83-key (US) keyboard with 17-key numeric keypad.
Standard 3-button mouse touchpad.
o Touchpad supports single-finger gestures
Auto shut-OFF switch: Turns OFF the power to the monitor when the LCD is in a folded-closed position.
Front-access USB port for easy accessory USB 2.0 device connection.
Built-in universal (100-240VAC) low power consumption power supply.
Multi-language support including: US(English), UK(English), German, French, Italian, Spanish
Drawer locks into place when open to prevent it from sliding in and out of the rack.
Materials Included with this kit:
RACKMUX-4K17-N KVM Drawer
IEC power cord, country-spec
2 Keys for Loc
Single-Person Installation mounting kit
USB2-AB-2M-5T 2 meter USB Type A male-to-USB Type B male cable
HD-6-MM 6 foot HDMI video cable
DP-6-MM 6 foot DisplayPort video cable
URL slip with link to PDF file of this manual
Cables can be purchased
from Network Technologies
Inc by calling 800-RGBTECH (800-742-8324) or
330-562-7070 or by visiting
our website at
www.networktechinc.com.
k
ific
®
) consists of a Keyboard, Touchpad, and 4K LCD monitor integrated into a
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NTI RACKMUX-4K17 RACKMOUNT 4K LCD MONITOR WITH KEYBOARD AND MOUSE
FEATURES AND FUNCTIONS
#
LABEL PHYSICAL DESCRIPTION
1 Power
--- Green/Red LED Indicates operation status
2
Menu /Select
3
Down Arrow
4
Up Arrow
5
Exit
6
NumLock
7
CapsLock
8
Scroll Lock
9
--- 3-button mouse for controlling mouse movements on the monitor and controlling the computer
10
--- Keylock to prevent unauthorized use of the RACKMUX
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--- Auto Shut-OFF switch automatically shuts OFF the LCD display when the monitor is folded down
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--- Keyboard for manual data entry and computer control
13
--- USB Type A for connection of USB 2.0 device (flash drive, printer, CAC reader, etc)
14
--- LCD Display for viewing the video signal from the connected CPU
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16 AC INPUT
--- Main Switch for powering ON and OFF the RACKMUX drawer
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18 HDMI
19 DP
20 USB HOST
Button press to turn only the LCD monitor ON and OFF
Green = Power-ON, Video Input Signal OK
Red = Suspend / Stand-by, or no Video Input Signal
Button press to turn ON the OSD menu or press to select a menu item
Button press to move the cursor in the OSD menu down
Button press to move the cursor in the OSD menu up
Button press to exit a menu or close the OSD menu
Green LED illuminates when the number lock is ON
Green LED illuminates when CapsLock is ON
Green LED illuminates when the Scroll Lock keyboard feature is ON.
IEC Connector for attachment of the IEC power cord to power the RACKMUX drawer
HDMI female for connection of HDMI video cable from video source
Display Port
female
USB Type B For connection of USB cable from host CPU- to support mouse, keyboard and
for connection of optional Display Port video cable from video source
other USB Device functions
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NTI RACKMUX-4K17 RACKMOUNT 4K LCD MONITOR WITH KEYBOARD AND MOUSE
INSTALLATION
Rack Mounting Instructions
If you would like to see a video of this installation, see the “single-person-installation” video .
1. Locate and unpack the hardware bag. Your hardware bag will include all items n e cessary to install the specific RACKMUX
model (see the manual that accompanied your RACKMUX drawer), including the following hardware unique to the Single-Person
hardware installation:
10- #10-32 cage nut
2- #10-32 x 1/2” flat-head ma chine screw
8- #10-32 x 3/4” pan-h ead machine screw
To
install the rails you will need only a tape measure and Phillips screwdriver.
2. Unpack the left and right rail assemblies. Each are labeled “Right Front” and “Left Front” to indicate their intended position and
orientation. Extend each rail assembly to the dimension required for your rack. Rail assemblies are adjustable to fit within a rack
between 24” and 40” in depth.
XXXXX
Labeled
Rail assemblies are adjustable in length from 24” to 40”.
Figure 1- Adjustable rail depth
3. Install six #10-32 cage nuts at the front of the rack in positions where the RACKMUX will be mounted (three in each side).
Install four more cage nuts at the rear of the rack in positions straight across from the upper and lower cage nuts installed in front.
Extender Ra il
Cage
Nuts
Extender Rail
Cage
Nuts
Rear Rack
Support
Front Rack
Support
Rail Flange
Figure 2- Install cage nuts
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4. Install the right rail assembly. The end with the label “Right Front” mounts to the front rack support. Install only the center
screw through the rail flange to the rack support and cage nut using the #10-32 x 1/2” flat head machine screw provided. (See
image below.) Do not tighten at this time. Install the left rail assembly in the same fashion. The end with the label “Left Front”
mounts to the front rack support.
5. Install two #10-32 x 3/4” pan-head screws in the rear of each rail assembly as shown below. Do not tighten at the time.
Install one flat
head screw in
the center in
each side at the
front
Rack Rear
Rack Front
Install two
screws in each
Figure 3- Install rail assemblies
6. Measure the distance between the inside of the rails at the front of the rack. Adjust the distance to 17-1/4” and tighten the flathead screws to the rail flanges securely.
Left Rail
Right Rail
17-1/4"
Front Rack Supports
Figure 4- Adjust distance between rails
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7. Lineup the rail guides on the RACKMUX drawer with the slots in the front of the left and right rails and slide the drawer into the
rack. The rail guides should be positioned such that the wide lip of the guide is on the backside of the rail. Slide the drawer in
completely.
View
of rail guide from the
Rail guides
front of the rack support View of rail guide from the backside of the rail
Wide lip of rail guide
Figure 5- Slide the RACKMUX into the rails
8. Apply four more #10-32 x 3/4” pan-head machine screws (two for each) through the holes in the drawer flanges, through the
holes in the left and right rails, into the cage nuts in the rack supports. Tighten each securely.
Apply two
more screws
on each side
There should
be a total of
six screws
the front now.
at
Figure 6- Secure the RACKMUX
9. Tighten securely the four screws applied to the rear rail flanges in step 4.
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NTI RACKMUX-4K17 RACKMOUNT 4K LCD MONITOR WITH KEYBOARD AND MOUSE
Note: To provide sufficient room for the LCD monitor to be opened to a p ro per viewing angle (a minimum 90 degree
position from the keyboard), ensure that all devices mounted above the RACKMUX extend no more than 1.75” from the
rack frame. (See Figure 7)
"X" must be
less than 1.75"
for LCD to open
to full 90
90
Side View of RACKMUX
Server mounted
X
above RACKMUX
in the same rack
Figure 7- Position RACKMUX with clearance to open
Optional Telco 2-Post Mounting
If the Telco 2-post mounting bracket kit (NTI# RL-T15-TEL) is to be used, secure the short and long brackets to each side of the
drawer as shown in Figure 8. Apply 2 nuts (supplied) per bracket to secure the brackets to the drawer. Apply two #1
screws (supplied) per bracket to the post at the desired height. Slots are provided in the brackets to make minor depth
adjustments easy. Be sure to properly tighten all nuts and screws before using the drawer.
0-32x3/4”
Figure 8- Mount to Telco post with optional mounting brackets
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NTI RACKMUX-4K17 RACKMOUNT 4K LCD MONITOR WITH KEYBOARD AND MOUSE
Connect to a CPU
Connect the RACKMUX to a USB CPU with either an HDMI or Display Port type video port. For connection to a USB CPU with
HDMI video port, use the HD-6-MM and USB2-AB-2M-5T cables supplied as shown in Figure 9. Longer cables are available
(see page 1).
Figure 9- Connect a CPU
Connect Extra Device
On the front of the RACKMUX is an additional USB Type A port to be used, if desired, for an extra accessory. Any low or full
speed USB device may be connected to this port to be used. This port is fully compliant with USB standard 2.0 and earlier.
Note: In order for the optional USB device port to be usable, the USB port on the rear of the RACKMUX must be
connected to a USB enabled CPU (a 2 meter USB cable is supplied).
Note: If a USB keyboard or mouse is connected, operation of the RACKMUX keyboard or mouse may cause
unpredictable results. Do not try to use both mice or both keyboards at the same time.
Figure 10- Connect a USB 2.0 device to the front (optional)
Note: In order to use the stereo headphones or self-powered speakers, the CPU must have proper drivers loaded that
support the connected headphones or speakers.
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NTI RACKMUX-4K17 RACKMOUNT 4K LCD MONITOR WITH KEYBOARD AND MOUSE
Connect Power
Connect the IEC power cord to the power port as shown below.
Figure 11- Connect the power cord
Power Up
Power up the RACKMUX and connected computer in this order.
1. Power On the RACKMUX
2. Power ON the attached CPU.
If a device is plugged into the USB port on the front of the RACKMUX, it can powered-ON at any time.
Note: During power-up, do not attempt to type or otherwise use the keyboard. Doing so may result in boot errors and
loss of keyboard and mouse.
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NTI RACKMUX-4K17 RACKMOUNT 4K LCD MONITOR WITH KEYBOARD AND MOUSE
DISPLAY FUNCTIONS
An NTI RACKMUX with a 17” monitor supports resolutions up to 3840 x 2160 @ 30Hz (1080p @ 60Hz). The quality of the image
on the LCD monitor is adjustable using an On Screen Display (OSD) menu using the control buttons on the RACKMUX.
Standard Controls
The RACKMUX has 5 standard control buttons and a power LED. The 5 standard control buttons o perate as follows:
The Power button turns the R ACKMUX LCD Monitor and backlight ON and OFF as desired.
The Power LED located immediately to the left of the Power button is a dual color LED. It will illuminate with a green color
when the RACKMUX is powered ON and has video sync. It will illuminate with a red color if the RACKMUX is powered ON
but there is no input signal detected.
The Menu/Select button is used to brin g up the OSD menu where the various settings of the LCD display can be adjusted.
Once the OSD screen is displayed, the Menu/Select button is used to make selections within the menus. See "OSD
Control Menu" (below) for more on LCD display settings.
The Up and Down Arrow buttons are used to navigate through the menus. Move the cursor up or down as desired to
highlight an item for selection. Once an item is highlighted, pressing the Menu button will select it.
The Exit button will exit the OSD menu when visible.
OSD Control Menu- 17.3 Inch Hi-Definition 4K Monitor
The OSD (On Screen Display) Menu enables the user to select the desired characteristics of the LCD display. To activate the
OSD Menu, press the Menu button (below). To turn the Menu back OFF, either press the Exit button or just wait
approximately 10 seconds (timing is adjustable) and it will automatically be cleared from the screen. Any changes made before
exiting the menu will be saved.
Figure 12- OSD Controls
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NTI RACKMUX-4K17 RACKMOUNT 4K LCD MONITOR WITH KEYBOARD AND MOUSE
OSD Main Menu
The Main Menu is broken into eight sections, Input Source, Brightness/Contrast, Color, Picture Quality, Display, Audio, MultiWindow and Other (Misc). Press one of the arrow buttons to move between them. To select a menu and move to
characteristics within them (i.e. VGA, DP or HDMI2.0 under the Input Source menu), press the Select button while the desired
menu is displayed.
Note
: If o
nly one input connector is used, the input source will automatically switch to the active connector. No user
selection will be necessary.
If both input connectors are used, as of this publication, to use a DisplayPort source select "HDMI2.0", and to use
an HDMI source select "DP".
Images of the other menus are provided on the following pages for your reference.
Press the Exit button or select “Exit” to exit the OSD menu.
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NTI RACKMUX-4K17 RACKMOUNT 4K LCD MONITOR WITH KEYBOARD AND MOUSE
Note: the Audio option
is not be app
licable to this product.
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NTI RACKMUX-4K17 RACKMOUNT 4K LCD MONITOR WITH KEYBOARD AND MOUSE
Note
: the
Multi-window option is not be applicable to this product.
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KEYBOARD FUNCTIONS
Numeric Keypad
This RACKMUX has a standard Windows keyboard with 17-key numeric keypad.
Figure 13- U.S. (English) keyboard with numeric keypad
Figure 14- Keyboard LED Indications
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SAFETY
This NTI product has been designed and fully tested with user safety of the utmost importance. As with all electronic devices, this
NTI product should be handled and operated with care. In order to avoid possible injury and to reduce any risk of damage to this
product, please read and follow each of these safety instructions.
Follow all instructions found in this manual
Follow all instructions found on the product
Do not attempt to perform any service on this product unless specifically instructed to in this manual
Do not remove covers or disassemble
Objects that can damage or be spill ed on this product should be kept away from this product. Liquids, if spilled, could come
into contact with voltage points causing a risk of fire or electrical shock.
Always unplug this product before cleaning it
Do not use any liquid or aerosol cleaners to clean this product
Do not install or use this product near water
Be sure to mount this product on a solid, stable surface or in a rack (if applicable)
Route all cables and the power cord away from sharp edges or objects that could cause damage to them
Use only the power cord or AC adapter that came with this unit or one that meets the requirements specified in this manual
Use only a properly grounded 3-wire electrical outlet for power connection
Unplug this product and contact NTI should any of the following conditions occur:
The power cord or connection cables have been damaged
The product has come into contact with any liquids
The product does not operate properly despite having followed all of the ins t ructions
The product has been dropped or the case has been damaged in any way
The product performs distinctly different than it did when first put into service
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NTI RACKMUX-4K17 RACKMOUNT 4K LCD MONITOR WITH KEYBOARD AND MOUSE
RACKMUX-KVM DRAWER STANDARD SPECIFICATIONS
General Specs
Case Material.................................................Electro-galvanized steel black powder coated
Dimensions WxDxH (in.)...............................19 x 23.9 x 1.75
Supported Rack Depths………………………..Adjustable 24” – 40”
Weight……………………………………………26 lbs.
Input Power....................................................AC 100-240V, 50 – 60 Hz
Operating Temperature..................................0-40˚C
Storage Temperature…………………………..-20-60˚C
Relative Humidity……………………………….. 20-90%, non-condensing
Approvals.......................................................All parts comply with RoHS
LCD – 17.3” UHD/4K
Display area…………………………………….382.1mm (W) x 214.9 (H) (17.3 inch diagonal)
Panel Type………………………………………TFT Active
Number of Pixels ...........................................3840 (H) x 2160 (V)
Color Depth....................................................8 bit,16.7M colors
Pixel Pitch......................................................0.0995(H) x 0.0995(V)
Brightness......................................................340cd/m2 minimum, 400cd/m2 t yp
Backlight........................................................LED
Display Controller: HDMI or DP
Connector………………………………….……HDMI female, HDMI 1.4 compliant
Connector………………………………….……DisplayPort female, DisplayPort 1.2a compliant
Video Format.................................................Up to UHD
Signal Input (from Video Source)………
OSD Control…………………………………….Menu, Up, Down, Select, Power (5 keys)
Plug and Play.................................................VESA DDC 2B Ver1.3
…….Digital TMDS
OSD Control Board
OSD Control ..................................................5 Keys
Power Key .....................................................Power ON/OFF
Menu Key.......................................................Activates Menu
Up, Down Keys..............................................Navigation Control
Select Key......................................................Select (when in Menu); Auto Adjust (not in menu)
LED................................................................Indicates Operation Status
...............................................................Green = Power-ON, Video Input OK
...............................................................Red = Suspend / Stand-by, or Input Out of Range
Keyboard
No. Of Keys ...................................................100 Keys (US)
Key Switch Type............................................Membrane switch
Keytop Style...................................................Rectangular Cylindrical
Operating Force.............................................50gf +/- 25gf
Stroke ............................................................3.0mm +/- .5mm
Tactile............................................................20 gf typ.
Height ............................................................8.5 mm
Operating Life................................................10M operations, minimum
Interface ........................................................Row and column matrix
Key Switch Bounce........................................ 10 ms, maximum
Supported Platforms......................................USB
CPU Connectors............................................USB Type B
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Touchpad
Motion Detection Method...............................capacitance sensing
X/Y Position Sensing Resolution ...................40 counts/mm
X/Y Position Reporting...................................Relative (Similar to mouse)
Tracking Speed..............................................Up to 1016 mm/sec
Touch Force...................................................No Contact pressure required
Lifetime (Plastic Overlay)...............................Minimum 10,000,000 strokes
Sample Rate..................................................Up to 100 samples/sec
Gesture support..............................................Single-finger gestures supported
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NTI RACKMUX-4K17 RACKMOUNT 4K LCD MONITOR WITH KEYBOARD AND MOUSE
TROUBLESHOOTING
Each and every piece of every product produced by Network Technologies Inc is 100% tested to exacting specifications. W e
make every effort to insure trouble-free installation and operation of our products. If problems are experienced w hile installing this
product, please look over the troubleshooting chart below to see if perhaps we can answer any questions that arise. If the
answer is not found in the chart, please check the FAQs (Frequently Asked Questions) at our website at
http://www.networktechinc.com or contact us directly for help at 1-800-742-8324 (800-RGB-TECH) in US & Canada or 1-330-5627070 worldwide. We will be happy to assist in any way we can.
Problem/Message Cause Solution
"OUT OF FREQUENCY"
"POWER SAVER MODE"
"NO SIGNAL"
"AUTO CONFIGURATION"
Keyboard/touchpad and front
panel USB port not functioning
LCD is not displaying image
Input signal is outside the supported
range
The input signal is not present. This
message will disappear after 5 seconds.
The input signal is not present
immediately after power ON.
The LCD monitor is configuring itself for
proper communication with the CPU.
USB Cable are not properly connected Check USB cable connection between the RACKMUX
Image out of range
LCD Auto-Shut OFF button is
depressed
LCD is powered OFF
Lower video frequency to be within specified range
Check all cable connections- verify that they are
secure
Check all cable connections- verify that they are
secure
No action necessary
and the computer. Make sure it is connected to a
working USB port at the CPU.
Lower the resolution
Make sure nothing is resting on the button
Turn power to LCD ON
INDEX
accessory USB port, 7
Display functions, 9
Materials included, 1
numeric keypad, 15
OSD Controls, 9
Power up sequence, 8
Telco mount, 6
USB port, 7
WARRANTY INFORMATION
The warranty period on this product (parts and labor) is two (2) years from the date of purchase. Please contact Network
Technologies Inc at (800) 742-8324 (800-RGB-TECH) or (330) 562-7070 or visit our website at http://www.networktechinc.com
for informatio
MAN338 Rev. 11/8/21
regarding repairs and/or returns. A return authorization number is required for all repairs/returns.
n
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