NTEK Systems DoorPad Quick Start Manual

Home Automation and Management Solution

Product Overview

DoorPad is the center of your home automation that you can connect to multiple platforms and devices. DoorPad expands home communications through internet calls with its built-in IP-PBX Server. DoorPad gives you absolute convenience in monitoring your security system and managing your home automation.

Product Installation

Upon knowing that your DoorPad is complete:

Let’s register the DoorPad to NTEK SIP Cloud Server. This will allow the product to use the full range of its features as a SIP Server.

Plan your installation and wiring.

Before starting the installation process, plan

ﬁrst how your device will be powered, the

network connection type (wireless or LAN) and

what devices you plan to integrate with

DoorPad. Decide whether the wiring should go

through the wall or pass underneath the

device.

Product Preparation

Product Setup (SIP Server)

What’s in the box

To know that your product is complete with all its accessories, we have listed them as the following:

Product’s Design

1) Camera

2) Status Indicator

3) Power/Wake-up Button

4) Microphone

5) LCD Screen

6) Speaker

7) Micro SD Slot

8) USB Port.

9) Motion Sensor

DoorPad Main Unit

Power Adapter (12V 2A)

RJ45 USB Dongle - RK

Metallic Wall Mount

• Screw Driver Set

• Screw Holder

• Phillips Screw Bit

• M4x25 Screw ( 2 pcs )

• Plastic Screw Anchor ( 2 pcs )

Reminders:

NTEK Systems will not be liable for any defect arising from the use of unauthorized accessories

which may void the warranty.

1. Place the Metalic Wall Mount against the

wall and mark through the screw holes and

wire outlet (through-wall wiring) using a pencil

or marker.

3. Mount the back cover onto the wall using the provided cross-slot screws and a phillips

screwdriver. For concrete or brick walls, wind the screw through the inserted screw anchors.

4. Attach the cables to the corresponding slots.

Refer to your security system’s manual or consult a specialist for technical information.

5. Once all the wire connections are in place, the device can then be mounted and ﬁxed.

2. Drill through the markings using the

appropriate drill bit, depending on the type of

wall. For concrete or brick walls, the screw holes

should just be wide enough that the provided

screw anchors will ﬁt through tightly and not

loose.

Note

For through wall wire setting : make hole on the bracket portion for wire out

For Bottom wire setting : set the wire downward on the bracket portion for wire out

Note

Align and slide downward the unit to snap/ ﬁx the unit on the bracket

If this is your ﬁrst DoorPad and you are setting it up as your SIP Server, please proceed to the next step Product Setup.

If you are setting up this DoorPad as a client to an existing SIP Server, kindly proceed to Product Setup (as Client).

Reminders: Please note that the adapter’s power requirements are the following:

Output: 12V 2A Input: 100 - 250VAC 50-60 Hz

Note

To check the connection, you may open the internet browser app and connect to any website.

through wall wire setting Bottom wire setting

Relay output connection

Sensor Input connection

1.Connect the Power Adapter into the

DoorPad Main Unit

2. Plug the Power Adapter into the Power

Source and wait for the DoorPad to

automatically power up and redirect to the

main screen (This may take around 30-60

seconds)

Once DoorPad has powered up, we will

need to connect it to the Internet. DoorPad

requires a stable internet connection to

work.

3. Swipe down on top right side of the screen

• This will pull down device setting buttons

4. Tap Settings

5. Tap WiFi OFF Button to turn it ON

• This will show you a selection of available WiFi

connections

6. Tap your preferred WiFi Network

7. Enter WiFi Network Password

8. Tap Connect

AutoProvisioning

To make use of our AutoProvision Solution and easily set up your Vivex Deskphone, kindly

follow the next steps. If you wish to manually set SIP conﬁgurations, please proceed to

the Manual Set-up below.

Note: A pop up message will display for Setup Guide will appear

Note: Your device will be downloading SIP Settings from our NTEK SIP Cloud Server. A message will

conﬁrm a successful

download.

3. Tap “Yes” to proceed registering the product

1. Tap “Online Auto Setup”

2. Tap “OK”

3. Tap “OK”

Manual Setup

To conﬁgure your DoorPad manually, use the following steps

1. Tap “Manual Setup”

2. Tap “OK”

3. Tap “Client Setup”

Note: If the dot is Red, make sure that Vivex device is connected to the WiFi network with Internet If the dot is Red, make sure that SIP Settings received are unaltered or correct.

Conﬁrmation: Green Dot should appear on the Top Left Screen of Vivex Deskphone. (Vivex Deskphone was successfully registered to the SIP Server and is ready to call and receive call from the Client Device)

Congratulations! You should be able to use the Vivex Deskphone now as SIP Server. Please proceed to Product Conﬁguration should you wish to add local extensions.

1. Tap “Settings”

2. Tap “SIP Setting”

QUICK START GUIDE

v1.1

4. Input the following SIP Account details for the DoorPad device. 5. Tap "Save"

6. Tap "Ok"

5. Tap "Save"

Call ID (SIP Call ID Number): Enter Default 5200 IP Address (SIP Server Address): Enter Device IP Address Password (SIP Account Password): Enter Default 000000 Port (SIP Server Port): Enter Defaut 5060

Note: A pop up message will display saying Successfully Save

Note: If the dot is Red, make sure that DoorPad device is connected to the WiFi network with Internet If the dot is Gray, make sure that SIP Settings received are unaltered or correct.

Conﬁrmation: Green Dot should appear on the Top Left Screen of DoorPad. (DoorPad was successfully registered to the SIP Server and is ready to call and receive call from the Client Device)

Congratulations! You should be able to use DoorPad now as SIP Server. Please proceed to Product Conﬁguration should you wish to add local extensions.

Nex Phone Application

Make sure that your Smartphone and DoorPad is connected to the same network.

IP Phone

(For Illustration, we are using a generic IP Phone. Terms may vary for branded IP Phones. Our Technical Support will be glad to help)

(Add Clients to DoorPad) In this section, we will be guiding you to adding clients to your Doorpad which are local extensions to other smart devices.

In this section, we will help you use your DoorPad as a client to an existing SIP Server.

1. Download the NEX Phone Application

from the Play Store on your Smart Phone

2. Open the Application

3. Tap “Settings”

4 .Tap “SIP”

5. Enter the SIP Settings

(This can be found by tapping Setting > tapping My Proﬁle)

•Display Name (Indicate the Name you want to appear in

your Phone Book)

• Call ID (Kindly check autoprovision.nexportals.com for

the available extensions for your DoorPad)

• IP Address (Enter the IP address you’re both connected)

• Default Password (000000)

• Port (Enter the default SIP Port: 5060)

• Swipe 3G/LTE if you want to use mobile data.

• Note: Carrier charges for internet service may apply

• Tap “ ”

You may now use NEX Phone App as a local extension. For more Phone Features, please proceed to

Product Basic Features

Product Conﬁguration

Product Basic Features

Product Setup (as Client)

7. Input the following SIP Account details for the DoorPad device.

6. Tap "Save"

Call ID (SIP Call ID Number) IP Address (SIP Server Address) Password (SIP Account Password) Port (SIP Server Port)

7. Tap "Ok"

Note: A pop up message will display saying Successfully Saved

Direct Call

There are multiple ways to call with a particular extension

From the Home Screen

1. Tap “Dialer Tab”

2. Enter Four (4) Digit Extension Number

3. Tap “Call” button to call

Do not Disturb

Temporarily stops incoming calls

1. To enable, simply dial and call *78

2. To disable. Simply dial and call *79

Call Transfer

Direct your live call to another extension

1. Tap “Call Transfer Icon”

2. Enter Four (4) Digit Extension

Call Pickup

Allows other users to answer incoming call for someone. To intercept an incoming call:

1. Tap “Dialer Tab”

2. Tap “Call Pick Up” or Dial *8

Call Forward - Immediate

Redirects a call to another destination immediately when the extension is called or reached.

To set Call Forward - Immediate

1. Tap “Dialer Tab”

2. Enter recipient extension number

3. Tap “Enable”

To update the Call Forward recipient

1. Tap “Dialer Tab”

2. Enter recipient extension number

3. Tap “Update”

To disable Call Forward - Immediate

1. Tap “Dialer Tab”

2. Tap “Call Forward Immediate”

3. Tap “Disable”

Call Forward - Busy

Redirects a call to another destination when the extension is busy or when the call is rejected

To set Call Forward - Busy

1. Tap “Dialer Tab”

2. Enter recipient extension number

3. Tap “Enable”

To update the Call Forward recipient

1. Tap “Dialer Tab”

2. Enter recipient extension number

3. Tap “Update”

To disable Call Forward - Busy

1. Tap “Dialer Tab”

2. Tap “Call Forward - Busy”

3. Tap “Disable”

Surveillance

Home Automation

From the Home Screen

1. Tap “Call Logs”

2. Tap “Call Button” on the right side of the caller extension

From the Home Screen

1. Tap “Contacts Tab”

2. Tap “Call Button”

Note: If the dot is Red, make sure that DoorPad device is connected to the WiFi network with Internet If the dot is Red, make sure that SIP Settings received are unaltered or correct.

Conﬁrmation: Green Dot should appear on the Top Left Screen of DoorPad. (DoorPad was successfully registered to the SIP Server and is ready to call and receive call from the Client Device)

Congratulations! You should be able to use DoorPad now as SIP Server. Please proceed to Product Basic Features should you wish to add local extensions.

1. Connect IP Phone to LAN Cable on the same Network

that the DoorPad is connected

2. Select “Menu”

3. Select “Setting”

4. Select “Advanced”

5. Enter default IP Phone Password (this may vary

depending on model)

6. Select Accounts

7. Set IP address of the SIP Server

8. Set Server Port of the SIP Server

9. Set User ID / Call ID. This will be the local extension

number

10. Enter DoorPad Default Password: 000000

11. Set Display Name. This is the same as the local

extension number

12. Make sure of the following:

Outbound Proxy: Disabled

Registration: Enabled

13. Save Details

You may now use the IP Phone as a local extension

The preceding instructions have been created for the purpose of allowing users to setup

their DoorPad to its functional state.

Diagrams, Illustrations and Mechanics are consistent to the latest

DoorPad Update on 09/01/16.

Additional and Advanced Features are found on

http://nteksystems.com/pages/download

www.nteksystems.com

Contacts TabCall LogsDialer Tab

Note: A pop up message will display for Setup Guide will appear

3. Tap "No"

4. Tap "Manual Setup"

5. Tap "OK"

6. Tap "Client Setup"

1. Tap “Settings”

2. Tap “SIP Setting”

NTEK Systems DoorPad Quick Start Manual

Specifications and Main Features

Frequently Asked Questions

User Manual