NRI currenza c2, HydroGuard, HydroGuard e480-10, HydroGuard e480-50, HydroGuard e480-00 Reference Manual

Technical Documentation

11.08 JMo/Schn/Roe
Edition 1.1
KA.C2SA-EN

National Rejectors, Inc. GmbH • Zum Fruchthof 6 • D-21614 Buxtehude
Phone: [phone] • Fax: [phone] • E-mail: [e-mail] • Internet: www.nri24.com

Coin changer

Short reference guide for service work

SRG – c2 service work

Table of contents

1 About this short reference guide 5

Text conventions 5

Additional technical documentation 6

2 Work on the change tubes 7

Displaying the current coin stocks in the tubes (inventory) 7

Giving out single/several coins 8

Giving out single coins 8
Giving out several coins after another 9

Emptying tube cassette 9

TABLE OF CONTENTS

Emptying all change tubes up to certain filling level
(float level) 10

Refilling change ... 11

... by inserting coins into the changer 11

c2 blue/c2 white/orange 12

2

c

green 13

... by filling the tube cassette direct ... 15

... with non-counted coins 15
... with counted coins (float level) 16

Optimising coin movement in the tubes 20

Open Coin Manager 20
Comparing in and out of tube coins 21
Analysing the coin movement in the tubes and set

tube parameters optimally 22

3 Token configuration 23

Teaching token in a coin channel 23

Configuring the token taught for free vend or payment
(BDV/Executive only) 25

Configuring token values 25
Configuring free vend token 27

Erasing token configuration 28

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TABLE OF CONTENTS

4 Firmware update 29

5 Audit (option) 33

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Displaying current firmware versions 29

Updating firmware 30

Downloading new firmware and FW update
PC application from the internet 30

Installing HenriFlash 30
Loading new firmware in HENRI 31
Installing new firmware in the coin changer 32

Checking audit data with HENRI 33

Which audit data is recorded and in what structure? 33

General data 34
Vends 34
Flow of money 35

Displaying audit data 38

Reading out audit data using the IrDA interface 39

Printing out audit data using a mobile printer 40

6 Readout of statistical data 41

Reading out statistical data from the currenza c

Erasing statistical data from HENRI memory 42

2

41

Index 44

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ABOUT THIS SHORT REFERENCE GUIDE

1 About this short reference guide

This short reference guide provides all information about

• displaying current tube levels/counters (inventory).

• paying out single coins or emptying/filling tubes.

• displaying change flow in the tubes.

• analysing change flow and setting tube parameters optimally
depending on analysis

• teaching tokens

• updating firmware

• checking optional audit data

• reading out statistical data

What to do with malfunctions? This question is answered in the
separate short reference guide about diagnostics and
troubleshooting.

Text conventions

To make it easier for you to navigate within these instructions and to operate
the devices, the following accentuations were made in the text:

This short reference guide does not describe the whole
functional range of the coin changer currenza c2 or HENRI
setting module. In order to be able to use the whole functional
range of the devices safely as well as to configure all possible
functions, all short reference guides for the NRI changer
currenza c2 and HENRI setting module must be read carefully
(PDF download at www.nri24.com).

Safety instructions, which you must observe in order to protect
operators and equipment.

Notes, which you must observe in order to protect the
environment.

Special notes, which are to facilitate the use of the devices.

At the beginning of a chapter you will find a short "guide", which
summarises the content of the chapter.

National Rejectors, Inc. GmbH, Buxtehude

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ABOUT THIS SHORT REFERENCE GUIDE

1 2 3 ... Requests to perform an action are numbered in another typeface.

DISPLAY TEXTS are set in small capitals.

BUTTONS and MENU ITEMS are shown in bold capitals.

[1/2] Reference to a figure. The number before the slash refers to the

figure number, the number behind the slash to the item number
within the figure.

Additional technical documentation

Apart from the short reference guide you already have, there is further
documentation for the currenza c2 and setting module, e.g. about
configuration. All product descriptions are available in a compressed PDF
format at www.nri24.com ( Download).

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WORK ON THE CHANGE TUBES

2 Work on the change tubes

In this chapter you will learn how to

• display the current tube counters/levels (inventory)

• pay out single coins

• empty the change tubes (completely/up to a certain filling level (float
level))

• fill the change tubes

• optimise the change movement in the tubes

Displaying the current coin stocks in the tubes (inventory)

To display the current total stock and the number of coins in the individual
tubes:

1 Connect c

HENRI RJ-45 connector into coin changer socket in the upper right
hand corner, cp. separate HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.

2

green/white/orange with HENRI setting module (plug

2 Press MENU key.

You enter the main menu:

3 Press B key.

First of all the I
cassette installed:

After a short period of time the screen shows on the one hand the
value of the whole cassette contents and on the other hand the
counter of each tube:

NVENTORY screen displays the tube combination of the

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WORK ON THE CHANGE TUBES

The security stock per tube possibly configured is not displayed
(cp. separate configuration short reference guide).

Pressing the inventory key A, B, C, D, E, or F briefly would now pay out single
coins and holding down the key would pay out several coins one after
another from the appropriate tube. The coins will stop being paid out if you
press any other inventory key A–F. (Cp. next section)

4 Use MENU key to return to the main menu.

Giving out single/several coins

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Coins can be given out either using the menu item INVENTORY (see section
"Displaying the current coin stocks in the tubes (inventory)" in this chapter)
or if you have a c2 blue or green also using the inventory keys A–F direct,
provided that no menu has been selected:

For testing the coin return or acceptance coins can be paid out either
individually or one after another. For this the internal keys A–F apply to the
tubes A–F.

If the changer is configured in such a way that the inventory keys
are disabled, the keys cannot be used. Either the device is set up in
such a way that the keyboard can be enabled using the VMC (MDB
and BDV VMCs only), or the keyboard must first be activated using
the menu (see separate configuration short reference guide).

Giving out single coins

To give out tube coins individually, simply press the corresponding inventory
key. One coin will be given out each time the key is pressed.

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Giving out several coins after another

To give out several tube coins:

1 Hold down the corresponding key A–F for approx. five seconds.

The tube gives out several coins.

2 Press any other key A–F.

The coins will stop being paid out.

Emptying tube cassette

In order to empty all change tubes completely e.g. before transport, for
repairs, or in case of an inventory:

1 Connect c

HENRI RJ-45 connector into coin changer socket in the upper right
hand corner, cp. separate HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.

2

green/white/orange with HENRI setting module (plug

WORK ON THE CHANGE TUBES

2 Press MENU key.

You enter the main menu:

3 Press C key to open the SERVICE menu:

4 Use B key "down-arrow" to select menu item EMPTY TUBES:

5 Press OK key to empty all tubes of the cassette.

The tube counters are reset.

6 Use EXIT key to return to the main menu.

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WORK ON THE CHANGE TUBES

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Emptying all change tubes up to certain filling level (float level)

If a float level is configured for each change tube, the change tubes can be
emptied up to the number of tube coin set in the float levels. (Cp. separate
configuration short reference guide)

To empty all change tubes up to the float level:

1 Connect c

RJ-45 connector into coin changer socket in the upper right hand
corner, cp. separate HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.

2

2 •c

blue/white/orange: Press MENU key.

2

white/orange with HENRI setting module (plug HENRI

You enter the main menu:

Press F key to activate the FILLING MODE.
First of all the DISPLAY SHOWS the tube
combination of the cassette installed:

After a short period of time the screen
shows on the one hand the value of the
whole cassette contents and on the other
hand the counter of each tube:

•c2 green: Press -key.
The flashing of the green LED (c2 green only) shows that the coin
changer is no longer in operating mode, but in filling level mode.

3 Hold down the B key for approx. three seconds.

All tubes will automatically be emptied up to the configured float level.

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Refilling change ...

The coin changer can be provided with change either by inserting the tube
coins when the empty tube cassette is installed, or you remove the empty
tube cassette and fill the cassette direct.

... by inserting coins into the changer

In many cases, the VMC also offers a filling function. In that case,
this filling function should be used, due to the fact that the VMC
may not be able to accept the filling level of the changer.

If the cash-box is not empty, it must be emptied now, because the coins
directed to the cash-box will not be counted.

The cash-box does not need to be emptied, if the changer has been
set so that only coins to be sorted into tubes are accepted and
cash-box coins are inhibited when the tubes are being filled
(see separate configuration short reference guide).

WORK ON THE CHANGE TUBES

In order that the coin changer can count the inserted tube coins for audit and
inventory purposes the coin changer must be filled in the tube filling mode.
Activating this mode differs depending on the coin changer model:

2

•c

blue using menu

2

•c

green using keyboard

2

•c

white/orange using HENRI

Please read the section designated for your coin changer.

As the exact coin number is registered the automatic tube counter
correction, which adapts the tube counter readings after each coin
acceptance and payout to the measurements of the filling level
sensors, must not be active (see separate configuration short
reference guide).

If you remove and completely empty the tube cassette before
refilling it, the "automatic tube counter correction" and the
"tube counter correction to zero" must be activated, so that
the tube counters will be reset before the filling process.

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WORK ON THE CHANGE TUBES

c2 blue/c2 white/orange

1 Connect c

RJ-45 connector into coin changer socket in the upper right hand
corner, cp. separate HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.

2 Press MENU key.

You enter the main menu:

3 Press F key to activate the FILLING MODE.

First of all the
installed:

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2

white/orange with HENRI setting module (plug HENRI

DISPLAY SHOWS the tube combination of the cassette

After a short period of time the screen shows on the one hand the
value of the whole cassette contents and on the other hand the
counter of each tube:

4 Insert coins individually.

The display shows the tube the inserted coin has been sorted to:

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The corresponding tube counter counts the coins accepted. The
tubes are full when the

• full sensor is covered,

• configured filling level limitation has been reached or

• configured float level has been reached.
(Cp. separate configuration short reference guide)

Now the tube coins inserted will, depending on each setting, either no
longer be accepted and directed into the return area, or they will be
accepted and directed into the cash-box.

5 Use EXIT key to return to the main menu.

WORK ON THE CHANGE TUBES

When inserting the first coin into each tube, make sure the coin lies
flat inside the tube (cp. separate configuration short reference guide,
reference "security stock").

It is possible that the coin changer/HENRI
displays a lower change stock in the
operation mode than in the filling mode: In
this case the coin changer is set so that
the tube counter readings are transmitted
to the VMC without security stock
(see separate configuration short
reference guide).

Tube filling level message

without security stock

c2 green

Tube filling level message

with security stock

1 Press -key.

The flashing of the green LED shows that the coin changer is no
longer in operating mode, but in tube filling mode.

2 Insert tube coins.

The corresponding tube counter counts the coins accepted, and the
changer sorts the respective coin into its configured tube: either until
the

• full sensor is covered,

• configured filling level limitation has been reached or

• configured float level has been reached.
(Cp. separate configuration short reference guide)

Now the tube coins inserted will, depending on each setting, either no
longer be accepted and directed into the return area, or they will be
accepted and directed into the cash-box.

When inserting the first coin into each tube, make sure the coin lies
flat inside the tube (cp. separate configuration short reference guide,
reference "security stock").

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WORK ON THE CHANGE TUBES

If all tubes are full:

3 Press -key again.

The green LED lighting up shows that the changer is no longer in
tube filling mode, but back in operating mode.

If no coins are inserted in a 30-second time period, the changer
returns to operating mode, without the -key being pressed again.

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... by filling the tube cassette direct ...

You can also remove the empty tube cassette and refill it direct. Or you have
filled a replacement cassette beforehand and only replace the empty
cassette on site. For audit and inventory purposes either:

• the automatic tube counter correction must be active or

• the coins must be counted, this number of coins must be configured
as float level per tube, the automatic tube counter programming must
be active and the automatic tube counter correction must be
deactivated.

(Cp. separate configuration short reference guide)

... with non-counted coins

1 Remove empty tube cassette:

• Lift lever (Fig. 1, A).

• Pull cassette straight out of the housing guides to the
front (Fig. 1, B).

WORK ON THE CHANGE TUBES

2 If necessary, fill tube cassette.
3 Reinstall full (replacement) tube cassette:

• Insert cassette in upper and lower housing guides
(Fig. 1, B).

• Push cassette into the housing.

• Press cassette down and let it engage in the upper and
lower housing guides (audible click) (Fig. 1, C).

As you fill the cassette with no particular number of coins which
could be counted or registered by the coin changer, the automatic
tube counter correction must be active. It adapts the tube counter
readings after each coin acceptance and payout to the
measurements of the filling level sensors (cp. separate configuration
short reference guide).

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WORK ON THE CHANGE TUBES

AB C

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Fig. 1: Removing and reinstalling the tube cassette

... with counted coins (float level)

If the change tubes are supposed to always be filled with a certain
number of coins, this number of coins (float level per tube) as well
as the automatic tube counter programming must be set in the coin

1

2

3

changer. These settings ensure for audit and inventory purposes
that the tube counters are set to the float level automatically when
exchanging the tube cassette.

The tube cassette must be exchanged or filled in the tube filling
mode. Activating this mode differs depending on the coin changer
model:

2

•c

blue using menu

2

•c

green using keyboard

2

•c

white/orange using HENRI

Please read the section designated for your coin changer.

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c2 blue/white/orange

1 Connect c

(plug HENRI RJ-45 connector into coin changer
socket in the upper right hand corner, cp. separate
HENRI short reference guide).
HENRI switches to c² mode automatically and
displays the current change stock if there is no error.

2 Press MENU key.

You enter the main menu:

3 Press F key to activate the FILLING MODE.

First of all the display shows the tube combination of the cassette
installed:

WORK ON THE CHANGE TUBES

2

white/orange with HENRI setting module

1

2

3

After a short period of time the screen shows on the one hand the
value of the whole cassette contents and on the other hand the
counter of each tube:

4 Remove empty tube cassette:

• Lift lever (Fig. 1, A).

• Pull cassette straight out of the housing guides to the front
(Fig. 1, B).
The tube counters are set to the configured float levels, and the
float levels (number of coins to be filled) are displayed.

5 If necessary, fill (replacement) tube cassette with number of coins

set in the float level per tube.

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WORK ON THE CHANGE TUBES

6 Reinstall full (replacement) tube cassette:

• Insert cassette in upper and lower housing guides (Fig. 1, B).

• Push cassette into the housing.

• Press cassette down and let it engage in the upper and lower
housing guides (audible click) (Fig. 1, C).

7 Use MENU key to return to the main menu.

The automatic tube counter correction must be deactivated so that
the accurately set tube counters will not be corrected according to
the filling level sensors.

It is possible that the changer/HENRI
displays less change available in the
operating mode than in the filling mode: In
this case the coin changer is set so that
the tube counter readings are transmitted
to the VMC without security stock
(see separate configuration short
reference guide).

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Tube filling level message

without security stock

c2 green

1 Press -key.

1

2

3

2 Remove empty tube cassette:

3 If necessary, fill tube cassette.
4 Reinstall full (replacement) tube cassette:

• Insert cassette in upper and lower housing guides (Fig. 1, B).

• Push cassette into the housing.

• Press cassette down and let it engage in the upper and lower

5 Press -key again.

The green LED lighting up shows that the changer is no longer in
tube filling mode, but back in operating mode.

Tube filling level message

with security stock

The flashing of the green LED shows that the coin changer is
no longer in operating mode, but in tube filling mode.

• Lift lever (Fig. 1, A).

• Pull cassette straight out of the housing guides to the front
(Fig. 1, B).
The tube counters are set to the configured float level.

housing guides (audible click) (Fig. 1, C).

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WORK ON THE CHANGE TUBES

The automatic tube counter correction must be deactivated so that
the accurately set tube counters will not be corrected according to
the filling level sensors.

It is possible that the changer reports less change than refilled: In this
case the coin changer is set so that the tube counter readings are
transmitted to the VMC without security stock (see separate configuration
short reference guide).

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WORK ON THE CHANGE TUBES

Optimising coin movement in the tubes

The coin changer currenza c² supports you in setting the tube parameters
optimally, i.e. it provides analyses guaranteeing that the tube cassette not
only collects as much cash as necessary but also as less as possible
depending on the installation site. The c² Coin Manager places different
functions at your disposal:

• Comparing in and out of tube coins

• Analysing coin movement in the tubes

• Setting tube parameters optimally

Open Coin Manager

1 Connect c

HENRI RJ-45 connector into coin changer socket in the upper right
hand corner, cp. separate HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.

2

green/white/orange with HENRI setting module (plug

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2 Press MENU key.

You enter the main menu:

3 Press C key to open the SERVICE menu:

4 Press B key "down-arrow" to select submenu COIN MANAGEMENT.
5 Use OK key to confirm your selection:

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You may proceed with the above-mentioned functions from this submenu:

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Comparing in and out of tube coins

The required menu item PAYOUT STATISTICS has already been
selected.

6 Press OK key to confirm your selection:

The changer/HENRI displays for each tube how many per cent of the
accepted coins have been paid out.

WORK ON THE CHANGE TUBES

If not enough tube coins have been accepted or paid out in order to
analyse the coin movement, the display shows three question
marks.

If less than 100% is displayed, more tube coins have been inserted
than paid out. If more than 100% is displayed, more coins have
been paid out than inserted.

7 Use MENU key to return to the main menu.

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WORK ON THE CHANGE TUBES

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Analysing the coin movement in the tubes and set tube parameters optimally

6 Press B key "down-arrow" to select submenu STATUS OF ANALYSIS.
7 Press OK key to confirm your selection:

The analysis is running. If it is completed, the coin changer returns to
the submenu COIN MANAGEMENT.

8 Press B key "down-arrow" to select submenu PROPOSALS FOR

OPTIMIZATION

.

9 Press OK key to confirm your selection:

After the data has been analysed successfully, the changer could suggest
FILLING LEVEL TUBE A TO 50% DECREASE.

This proposal would be submitted if the tube A coins are paid out that seldom
that a change capacity of 50% is enough.

You may accept or ignore this proposal. When accepting the proposal the
tube A float level is reduced from 100% or 75% to 50% automatically. The
display confirms with F

LOAT LEVEL ADAPTED.

10 Use MENU key to return to the main menu.

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3 Token configuration

This chapter describes how to

• teach a new token in a coin channel,

• configure this token either as free vend token or as value token, and

• erase a token configuration

Teaching token in a coin channel

The coin changer currenza c² has three coin channels to teach up to three
tokens, i.e. the measured token values generated by inserting the tokens
can be assigned to a coin channel on the machine direct. The acceptance
band which is created by inserting at least ten tokens of one type will accept
this token for payment on the machine.

TOKEN CONFIGURATION

Additionally, a normal or wide acceptance band can be chosen for the
configured token.

However, a wide acceptance band makes the acceptance of fraud
coins more likely. Therefore a wide acceptance band should only be
configured if a limited number of tokens are available to generate
the token measurement values, or if the tokens show very large
tolerance values. Otherwise, too many fraud coins will be accepted
for payment.

To teach a new token:

1 Connect c

HENRI RJ-45 connector into coin changer socket in the upper right
hand corner, cp. separate HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.

2

green/white/orange with HENRI setting module (plug

2 Press MENU key.

You enter the main menu:

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TOKEN CONFIGURATION

3 Press C key to open the SERVICE menu:

4 Press B key "down-arrow" twice to select submenu TOKEN TEACH.
5 Use OK key to confirm your selection:

6 Press OK key again to teach a token.

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7 If necessary, use B key "down-arror"/A key "up-arror" to select

desired token:

TOKEN A, TOKEN B or TOKEN C.

8 Use OK key to confirm your selection.

You are now challenged to insert at least 10 tokens of one type.

9 Press OK key after having inserted as many different tokens as

possible of one type.

10 Use A or B key to select normal or wide acceptance band.
11 Use OK key to confirm your selection.

Now the changer/HENRI displays whether the measured values
generated by inserting tokens could have been saved as an
acceptance band or not:

or

The latter message is displayed if either less than 10 tokens have
been inserted or the acceptance band generated overlaps at least
one acceptance band of a coin channel already programmed. The
process is aborted.

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12 Use MENU key to return to the main menu.

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TOKEN CONFIGURATION

Configuring the token taught for free vend or payment (BDV/Executive only)

In this section you learn how to:

• configure token values

• configure free vend tokens

You do not have to configure all three tokens A, B, and C as value
tokens or as free vend tokens; token A, e.g., can be free vend
token and token B value token.

Whether a token is directed to the return area or into the cash-box,
is customised by NRI.

Configuring token values

Taught tokens can either be configured as free vend tokens (see next
section) or as value tokens.

The token value does not have to match a price. If the token value is > price,
the remaining credit is not paid out. If the token value is < price, the customer
must pay the difference. However, the changer will not accept more than one
token for any one vending operation.

The lowest digit of a token value may only be changed in steps of
the smallest coin value (cp. separate configuration short reference
guide).

If you assign a certain value to a taught token the coin order
that is specified according to the ascending coin value may
shift. As coins are inhibited according exactly this order in the
currenza c2 for the "Tube empty" message, the inhibiting
information may also shift and must be adapted, if necessary
(cp. separate configuration short reference guide).

To set a token value:

1 Press MENU key.

You enter the main menu:

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TOKEN CONFIGURATION

2 Press E key to open the SETTINGS menu:

3 Press B key "down-arrow" until submenu COIN SETTINGS is selected.
4 Use OK key to confirm your selection.
5 Press B key "down-arrow" until submenu TOKEN is selected:

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6 Use OK key to confirm your selection:

7 Press OK key again to open submenu SETTING OF TOKEN VALUE.

8 If necessary, use B key "down-arror"/A key "up-arror" to select token

TOKEN A, TOKEN B or TOKEN C) the value of which is to be set.

(

9 Use OK key to confirm your selection:

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10 Set token value:

• Use D key (right arrow)/C key (left arrow) to highlight the place of
the token value to be changed.

• Use A key (up-arrow)/B key (down-arrow) to configure the value of
the place highlighted.

11 Use OK key to confirm token value.
12 Use MENU key to return to the main menu.

Configuring free vend token

Thaught tokens can either be configured as value tokens (see last section)
or as free vend tokens.

For BDV and Executive changers a token value must be
programmed before the corresponding token can be set as free
vend token (see above).

TOKEN CONFIGURATION

To set a free vend token:

1 Follow steps 1 to 6 in section "Configuring token value".
2 Press B key "down-arrow" to select submenu SETTING OF FREE VEND

.

TOKEN

3 Press OK key to confirm your selection:

4 If necessary, use B key "down-arrow"/A key "up-arrow" to select

token (

TOKEN A, TOKEN B or TOKEN C), that is to be free vend token.

5 Press OK key to confirm your selection.
6 If necessary, use B key "down-arrow"/A key "up-arrow" to select

setting.

7 Press OK key to confirm your selection.
8 Use MENU key to return to the main menu.

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TOKEN CONFIGURATION

Erasing token configuration

If a configured token is no longer to be accepted for payment, as the coin
channel is to be programmed with another token you are able to erase the
present token configuration:

1 Connect c

HENRI RJ-45 connector into coin changer socket in the upper right
hand corner, cp. separate HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.

2 Press MENU key.

You enter the main menu:

2

green/white/orange with HENRI setting module (plug

SRG – c2 service work

3 Press C key to open the SERVICE menu:

4 Press B key "down-arrow" twice to select submenu TOKEN TEACH.
5 Use OK key to confirm your selection:

6 Press B key "down-arrow" to select submenu TOKEN DELETE.
7 Use OK key to confirm your selection.
8 If necessary, use B key "down-arrow"/A key "up-arrow" to select

token (

TOKEN A, TOKEN B or TOKEN C) that is no longer to be accepted.

9 Use OK key to confirm your selection.

Token configuration has been erased. The coin channel is free to be
programmed with another token.

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10 Use MENU key to return to the main menu.

National Rejectors, Inc. GmbH, Buxtehude

SRG – c2 service work

4 Firmware update

In this chapter you learn how to update the c2 firmware by means of the
HENRI setting module.

The currenza c
which may be updated:

• coin changer/interface module FW

• coin validator FW

• display FW

Before updating the relevant FW you can display the current FW versions.
In order to finally update the FW it must first of all be loaded from the PC into
the HENRI and then it can be installed in the currenza c

Displaying current firmware versions

2

is fitted with three microcontrollers the firmware (FW) of

FIRMWARE UPDATE

2

using HENRI.

In order to display the current FW versions of the currenza c².

1 Connect c

into coin changer socket in the upper right hand corner, cp. separate
HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.

2

with HENRI setting module (plug HENRI RJ-45 connector

2 Press HENRI key.

You enter the main menu:

3 Press A key to open the UPDATE menu:

4 Press D key to display FW VERSIONS.
5 Use EXIT key to return to the main menu.

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FIRMWARE UPDATE

SRG – c2 service work

Updating firmware

First of all the new firmware must be stored in the setting module by means
of the PC software HenriFlash, so that you can use the setting module to
install the firmware in the coin changer.

Downloading new firmware and FW update PC application from the internet

HenriFlash can be downloaded from the NRI website (www.nri24.com)
along with the current FW using your customer password.

If you have not registered yet:

1 Open NRI website on the internet (www.nri24.com).
2 Call up DOWNLOAD page.
3 Select PROTECTED DOWNLOAD.
4 Register using button FREE REGISTRATION.
5 Select required FW and download it together with the FW update PC

application HenriFlash onto you PC.

Installing HenriFlash

To install the program on the hard disc of your PC:

1 Open Windows Explorer and start, e.g., the following directory

structure on your hard disc: NRI_firmware  currenza c

2 Download HenriFlash and unzip its contents in the directory started

beforehand.
In addition to the executable "HenriFlash.exe" and the program library
"Nri64HidAPI.dll or NriHidAPI.dll" this directory also contains the
firmware:

• xxx.cxb (coin validator FW)

• xxx.mot (coin changer FW)

• xxx.dsp (display FW)

2

.

The directory may also contain a file with the extension .hen. This
file is the current FW for the HENRI setting module (cp. separate
HENRI short reference guide).

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Loading new firmware in HENRI

1 Connect the USB cable provided to the PC.
2 Select directory started when installing and start "HenriFlash.exe".

FIRMWARE UPDATE

3 Select FW to be updated in the start window (c² coin validator, c²

coin changer, c² display or all three c² components).

4 Confirm your selection with OK.
5 In the left field FILE SELECTION, enter the path of the directory started

during installation.

6 Connect HENRI to the USB cable’s free end and wait until the setting

module had booted up and displays the menu.

7 Click FLASH to start data transfer from the PC to the setting module.

HenriFlash displays the data transfer status in the right-hand O
field.

UTPUT

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FIRMWARE UPDATE

Installing new firmware in the coin changer

1 Connect c

into coin changer socket in the upper right hand corner, cp. separate
HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.

2

with HENRI setting module (plug HENRI RJ-45 connector

2 Press HENRI key.

You enter the main menu:

3 Press A key to open the UPDATE menu:

SRG – c2 service work

4 • Press A key to update COIN VALIDATOR FW.

• Press B key to update C

• Press C key to update DISPLAY FW.
HENRI displays the appropriate:
–CURRENT VERSION (FW installed in the currenza c² yet)
–NEW VERSION (FW in HENRI to be installed)

OIN CHANGER FW.

5 Press OK key to update the relevant firmware in the currenza c².
6 Use EXIT key to return to the main menu.

If an error should occur during data transfer, the baud rate can be
adapted in the setting module, if necessary (see separate HENRI
short reference guide).

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SRG – c2 service work

5 Audit (option)

If the currenza c2 is fitted with an optional internal audit module, all audit data
is collected and evaluated by the changer, so that it may be read out using
a mobile data retrieval unit (MDE) or rather printed using a mobile printer for
audit purposes.

This chapter describes how to

• check audit data with HENRI.

• read out audit data using the IrDA interface.

• print audit data using a mobile printer.

Checking audit data with HENRI

First of all this section lists which audit data is recorded and how it is
structured, which means: which audit data can be found in which submenu.

AUDIT ( OPTION)

The next section explains how to display particular audit data using the
HENRI setting module.

Which audit data is recorded and in what structure?

The audit data can be divided into three groups: General data, Vending data
and data regarding the flow of money. Accordingly the AUDIT menu is divided
into three submenus:

•G

ENERAL DATA

•VENDS

•FLOW OF MONEY

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33

AUDIT ( OPTION)

General data

SRG – c2 service work

The submenu GENERAL DATA contains all general audit data of the coin
changer currenza c²:

•M

ACHINE NUMBER (10-digit)

•N

UMBER OF PRINTOUTS/READOUTS:

– since installation
– since initialisation
– Date and time of last readout

•N

UMBER OF POWER RESETS

– since initialisation
– since last readout

•T

UBE CONTENTS

– Amount of coins collected in tube A to F
– Total amount of all coins collected

•R

ECYCLER CONTENT (if connected)

Vends

In the VENDS submenu you may catch up on sales transacted using the coin
changer currenza c²:

•S

ALES OF ALL PAYMENT SOURCES

– since initialisation
– since last readout
– cycles (since initialisation, since last readout)

•C

ASH SALES

– since initialisation
– since last readout
– cycles (since initialisation, since last readout)

•C

ASHLESS SALES

– since initialisation
– since last readout
– cycles (since initialisation, since last readout)

•T

OKEN SALES

– since initialisation
– since last readout
– cycles (since initialisation, since last readout)

•F

REE VENDS

– since initialisation
– since last readout
– cycles (since initialisation, since last readout)

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SRG – c2 service work

•FREE VENDS WITH TOKENS
– since initialisation
– since last readout
– cycles (since initialisation, since last readout)

•T

EST VENDS

– since initialisation
– since last readout
– cycles (since initialisation, since last readout)

•D

ISCOUNTS

– since initialisation
– since last readout
– cycles (since initialisation, since last readout)

•S

ALES PER SELECTION LINE (selection line/product 001 to 100)

– since initialisation
– since last readout
– cycles (since initialisation, since last readout)

AUDIT ( OPTION)

Flow of money

In the submenu FLOW OF MONEY you may catch up on acceptance and payout
of the individual means of payment:

• Coins

• Banknotes

• Card systems

• Tokens

Coin acceptance/payout

The audit data for acceptance and payout of coins is listed in the C
submenu:

•C

•C

•C

•C

OIN DATA

OINS TO CASH-BOX

– since initialisation
– since last readout

OINS TO TUBE

– since initialisation
– since last readout

HANGE PAID OUT

– since initialisation
– since last readout

HANGE PAID OUT FROM HOPPERS

– since initialisation
– since last readout

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AUDIT ( OPTION)

SRG – c2 service work

•COINS TO TUBE IN MANUAL FILLING MODE
– since initialisation
– since last readout

•C

OINS PAID OUT MANUALLY

– since initialisation
– since last readout

•C

ASH OVERPAY

– since initialisation
– since last readout

•C

REDITED FROM MACHINE

– since initialisation
– since last readout

•C

OIN COUNTERS

– for accepted coins (01 to 16) since initialisation/since last readout
– for coins into tubes (A to F) since initialisation/since last readout
– for coins out of tubes (A to F) since initialisation/since last readout

Banknote acceptance/payout

The audit data for acceptance and payout of banknotes is listed in the B

submenu:

DATA

•A

CCEPTED BILLS

– since initialisation
– since last readout

•B

ILLS TO RECYCLER

– since initialisation
– since last readout

•B

ILLS PAID OUT

– since initialisation
– since last readout

•B

ILLS IN MANUALLY

– since initialisation
– since last readout

•B

ILLS OUT MANUALLY

– since initialisation
– since last readout

ILL

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SRG – c2 service work

Flow of money using card system

AUDIT ( OPTION)

The audit data for in and out of cards is listed in the C

•D

EBITED FROM CASHLESS

– since initialisation
– since last readout
– cycles (since initialisation, since last readout)

•C

REDITED TO CASHLESS

– since initialisation
– since last readout
– cycles (since initialisation, since last readout)

•D

ISCOUNTS FROM CASHLESS

– since initialisation
– since last readout
– cycles (since initialisation, since last readout)

•T

OKENS FROM CASHLESS

– since initialisation
– since last readout
– cycles (since initialisation, since last readout)

Tokens

The audit data for tokens is listed in the T

•A

CCEPTED TOKENS

OKEN submenu:

– since initialisation
– since last readout

•T

OKEN OVERPAY

– since initialisation
– since last readout

•F

REEVEND TOKENS

– since initialisation
– since last readout

ASHLESS DATA submenu:

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AUDIT ( OPTION)

Displaying audit data

SRG – c2 service work

The following abbreviations are used to display the audit data:
"Inst." = since installation
"s.Ini." = since initialisation
"s.l.R." = since last readout

1 Connect c

HENRI RJ-45 connector into coin changer socket in the upper right
hand corner, cp. separate HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.

2

green/white/orange with HENRI setting module (plug

2 Press HENRI key.

You enter the main menu:

3 Press A key to open the AUDIT menu:

4 Use B key or A key (down-arrow/up-arrow) to select type of audit

data: General data, vending data, data about flow of money (see
previous section).

38

5 Use OK key to confirm your selection.
6 Use B key or A key (down-arrow/up-arrow) to select required audit

data (see previous section).

7 Use OK key to confirm your selection.
8 Use EXIT key to go to the superordinated menu to display further

audit data or use MENU key to return to the main menu.

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SRG – c2 service work

Reading out audit data using the IrDA interface

If your coin changer has no integrated IrDA interface, you will require an NRI
infrared adapter as an optical interface (cp. also product accessory pages
at www.nri24.com) in order to be able to read out the audit data via an infrared
data retrieval unit (MDE). The following signals can be received:

• timed IR signals (for older MDEs) or

• IrDA signals

To read out the audit data:

1 If necessary, plug the infrared adapter in the 9-pole D-Sub printer

cable of the changer.

2 Hold the infrared interface of the MDE in the direction of the coin

changer/adapter.

3 Start data transmission on the MDE.

If data is read out with an MDE, the changer automatically inhibits
the deletion of audit data following a printout, and the vending
machine number cannot be altered.

AUDIT ( OPTION)

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AUDIT ( OPTION)

SRG – c2 service work

Printing out audit data using a mobile printer

The changer is equipped with an interface (9-pole D-Sub plug) for connecting
a printer (e.g. NRI printer G-55.0510, cp. also product accessory pages at
www.nri24.com).

Depending on the printer connected, the printout is either activated immediately
or after a start button has been pressed.

If the printer does not have a start button and the printout is
activated only by connecting the device, the printer line must be
monitored by the changer to ensure that the printer does not print
out data over and over again (cp. separate configuration short
reference guide).

Following a printout, the audit data is not deleted until the next time a coin is
inserted. Until then you can repeat the printout as often as you wish.

When printing out the audit data, please note the following possible settings
(cp. separate configuration short reference guide):

• Machine number

• Printer type (with or without start button)

• Printer language

• Extra broad printout (24 characters/line), so that audit data is
separated in "since initialisation" and "since last printout" and can be
printed out side by side

• Which audit data is to be printed?

• Is the time to be printed?

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SRG – c2 service work

6 Readout of statistical data

In this chapter you learn how to use the HENRI setting module to

• read out statistical data from the currenza c

• erase statistical data from the HENRI memory.

The currenza c
errors, which can be read out by an NRI service technician. In case the
HENRI memory is full and all relevant data has been transmitted to a PC the
statistics can be erased.

2

memorises statistical data of turnovers, cash flow and

READOUT OF STATISTICAL DATA

2

and

Reading out statistical data from the currenza c

To read out the statistical data:

1 Connect c

into coin changer socket in the upper right hand corner, cp. separate
HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.

2 Press HENRI key.

You enter the main menu:

3 Press B key to open the menu EXTENDED FUNCTIONS:

2

with HENRI setting module (plug HENRI RJ-45 connector

2

4 Press A key to open the submenu C

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2

STATISTICAL DATA:

41

READOUT OF STATISTICAL DATA

5 Press A key again to save the statistical data.

The bottom line displays the free space left on the HENRI memory
(e.g. "001/128"):

If HENRI displays "128/128", the memory is full and the stored
statistics must be erased (see next section).

Erasing statistical data from HENRI memory

To erase all c2 statistics stored in HENRI:

1 Connect c

into coin changer socket in the upper right hand corner, cp. separate
HENRI short reference guide).
HENRI switches to c² mode automatically and displays the current
change stock if there is no error.

2

with HENRI setting module (plug HENRI RJ-45 connector

SRG – c2 service work

2 Press HENRI key.

You enter the main menu:

3 Press B key to open the menu EXTENDED FUNCTIONS:

4 Press A key to open the submenu C

2

STATISTICAL DATA:

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SRG – c2 service work

5 First press the B key and then the E key if you really want to delete all

2

statistics, if not, use the F key to cancel the process:

c

READOUT OF STATISTICAL DATA

National Rejectors, Inc. GmbH, Buxtehude

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INDEX

Index

SRG – c2 service work

A

A–F keys 8, 9
Accentuations in the text 5
Acceptance band, token

erase 28
narrorw 23

wide 23
Attention 5
Audit data

display 38

print 40

read out 39

structure 33

which data is collected? 33

C

Cassette

empty 9

up to float level 10

fill

by inserting coins 11
direct filling 15

optimise stock 20
Change

stock 7

optimise 20

tubes

empty 9
empty, up to float-level 10
fill (by inserting coins) 11

fill (direct filling) 15
Chapter summary 5
Coin

flow 20
insert (tube filling) 11
management 20
payout 7, 8, 9

stock in the tubes 7
Conventions, short reference guide 5
Current version 32
cxb (file extension) 30

D

Danger 5
Delete

statistical data 42

token configuration 28
Display texts 6
Disposal 5
Documentation, additional 6
dsp (file extension) 30

E

Empty tube cassette 9

up to float level 10
Environmental protection 5

F

File extension

cxb 30

dsp 30

mot 30
File selection 31
Fill tube cassette

by inserting coins 11

direct filling 15
Filling mode 12, 17
Firmware version

current

download 30

load in HENRI 31
display 29
update 30

Flash current firmware 30
Float level

empty change tubes 10
fill change tubes 16

Flow of money 21
Freevend tokens 27
FW versions 29

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SRG – c2 service work

INDEX

G

General information

chapter 5
short reference guide 5

Guide, chapter summary 5

H

HenriFlash 30

install 30

HenriFlash.exe 30

I

Infrared

adapter 39

interface 39
Instructions, additional 6
Inventory 7

keys 7, 8, 9

K

Keys 6

A–F 8, 9

M

Machine number, display 34
Manuals, additional 6
Markings in the text 5
Menu

items 6

texts 6
mot (file extension) 30

P

Payout of tube coins 7, 8, 9
Pictograms in the text 5
Print audit data 40
Printer

operation 40
settings 40

Proposals for optimisation 22

R

Readout of

audit data 39
statistical data 41

Requests to perform an achtion 5

S

Safety instructions 5
Short reference guides, additional 6
Software version

current

download 30

load in HENRI 31
display 29
update 30

Start button, printer 40
Statistical data

erase from HENRI memory 42
read out 41

Status of analysis 22
Summary, chapter 5
Symbols in the text 5

N

New version 32
Notes 5
Nri(64)HidAPI.dll 30

O

Operating instructions, additional 6
Optical adapter 39

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INDEX

T

Teach tokens 23
Text conventions 5
Token

audit data 34
erase 28
for payment/free vend 25
teach 23
value 26

Tube

coins, optimise stock 20
filling level 13, 18

Tube cassette

empty 9

up to float level 10

fill

by inserting coins 11
direct filling 15

optimise stock 20

Tubes

empty 9

up to float level 10

fill

by inserting coins 11

liff

direct filling 15

optimise stock 20

SRG – c2 service work

U

Update menu 29

V

Value token 25

W

Warning 5

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National Rejectors, Inc. GmbH, Buxtehude